Realign Project Overview
City of San Leandro Facilities & Transportation Committee WEDNESDAY OCTOBER 4, 2023
1 2
• California’s largest public bus-only
system
• 3rd largest bus only transit
agency in U.S.
• 364 sq. miles, 1.5 million people
Our riders… • 65% low income • 75% people of color • 43% riders do not have access to a car • 30,000 students every school day At a Glance
3 Transit Service in San Leandro Today
Line Serving Wkdy Frequency
1T E 14th St north to
Oakland
every 10 min. daytime,
every 30 min. overnight
10 E 14th St south to
Hayward every 17 min.
28 Floresta Gardens every 60 min.
34 & 35
Broadmoor, Marina
Faire,
Washington Manor
every 60 min;
every 30 min. along
Davis and Estudillo
40 Broadmoor,
San Leandro High every 20 min.
97 Hesperian Blvd
south to Union City every 15 to 20 min.
NX3
Broadmoor,
downtown San
Francisco
every 20-30 minutes
at commute times only
706 Bay Fair BART to San
Francisco 2 trips at 4:00-4:30am
801 E 14th south to
Fremont every 60 min. overnight 20 mins or less
60 mins
Other (early bird, overnight,
commute hours only)
What is Realign?
It’s a review of our routes and schedules.
4 Prioritize where and
when transit service is
offered
Align service with
customer needs and
equity goals
Realign’s Expectations
• Hard Choices
• Proactive public engagement and feedback
•Opportunity for an unconstrained scenario
5 Realign Project Phasing
6 1 2 3 4 5
Develop Plans
+
Learn Rider
Needs
Aligning
Guiding
Principles with
Community
Assessment
Develop
Service
Scenarios
and Gather
Feedback
Draft Final
Service Plan
and Plan
Adoption
Develop
Service
Standards
and Inform
Riders about
Service
Changes
Mar-Jun 2023 Jul-Aug 2023 Sep-Dec 2023 Jan-Apr 2024 Apr-Sep 2024 On-going emphasis on equity and transparency in all project phases and communications Guiding
Principles
Market
Analysis
OriginDestination
Analysis
Service
Assessment Survey
Public
Feedback
Board
Feedback
Key Project Elements (Phases 1 and 2)
• 2013 Population: 1,522,000
• 2021 Population: 1,589,000
• 2022 – 2023 showing
population decline
8 Population Change
(2013-2021)
American Community Survey 5-Year dataset
Travel Markets 2019-22
Overall Trips, StreetLight Data
• Fewer overall vehicle trips made
throughout AC Transit service area,
and especially in job centers.
• Notable exceptions with density:
• Richmond, San Pablo, Int’l
Corridor, South Hayward,
Cherryland
9 Note: Vehicle trips include buses and heavy
vehicles but not rail.
Overall Vehicle Trips, 2019-22
Geography
• Most vehicle trips in AC Transit service
area start and end within (over 90%).
• This holds true in smaller geographies to
a lesser degree. (~ 60-70%)
• Bus trips skew extra-local as compared
to general travel.
10 Note: Vehicle trips include buses and heavy
vehicles but not rail.
Time of Day
• Seeing declines across all weekday time
periods, with midday travel declining
least compared to pre-pandemic.
• % drops greatest overnight and in late
evenings on weekdays.
• Weekend travel declines spread more
uniformly across time periods.
• Highest productivity: Oakland and Berkeley
• Lower productivity: Suburban and low-density
areas
• Line 51B is the highest performing route in the
system, with a weekday productivity of over 60
passengers per hour.
• 200 series routes, which primarily serve Newark
and Fremont, have poorer performance.
11 Note: Analysis excludes school routes (600s) and Early Bird routes (700s) 2022 Productivity
by Segment
(passengers per revenue hour)
Travel Demand vs. Transit Use
Weekday time of day comparison
• Bus ridership is more
concentrated in the AM
and PM peaks
• Students traveling to and
from school generate the
heavy demand between 7
and 8 AM and 3 and 4 PM
• Overall travel demand has
slight peaks
12 Key Existing Conditions Findings
• The AC Transit service area saw population growth during the last decade but is experiencing a slight decline postpandemic. • The makeup of the AC Transit service area is changing due to factors such as an aging population and displacement. • Travel to and from employment centers is lower today
than pre-pandemic; the degree of change varies by
location.
13 Key Existing Conditions Findings (cont.)
• Riders are using AC Transit less today than prior to the pandemic, but in general the trip purposes are the same. • In general, customers value more frequent service when considering tradeoffs; however, results are mixed when
accounting for demographics and subarea location.
• Customers value AC Transit’s network coverage and
mentioned more frequent and reliable bus service as
areas for improvement.
14 Phase 1 – Spring 2023
15 OUTREACH AND ENGAGEMENT
149
Pop-Up Events
15,718
Survey Responses
20,861
Impressions
:
7,481 1,471
Phase 2 Outreach and Engagement Summary
16 Phase 2 Outreach and
Engagement Summary
17 47Events
914Touchpoints
1Trilingual digital
workshop
Phase 2 Engagement Summary
18 Phase 2 Engagement Summary
19 Website Page views: 2,116 total
• ACT Transit Realign: 1,740
• Realign: What We’ve
Learned: 376
Social Media Performance
(impressions/engagements)
• Twitter: 7,007/137
• Facebook: 4,565/167
• Instagram: 510/22
Equity
Provide a network
that prioritizes
services for
communities who
need it the most.
Frequency
Provide frequent
service to the most
people; frequency’s
importance will vary by
location and be
balanced against
geographic coverage
and community needs.
Reliability
Provide bus
service that is
reliable and
predictable.
Guiding
Principles
20 What we’ve heard from the Board
• Reliability: this is critical!
• Access: consider access to destinations, opportunity, healthcare?
• Sustainability: consider service that gets people out of their cars?
• Connections: mixed opinions about reconciling
interconnected network efforts
• Incorporate Visionary plan
21 What we’ve heard from outreach
• Reliability: this is critical!
• Frequency: not enough service!
• Recovery: bringing back pre-pandemic service levels
• Safety: wait experience, or walk experience.
• Connectivity: improved connections between routes and with BART
22 Intent
• Provide the greatest
level of service where
the greatest
concentrations of
mobility need exist.
23 Goal and Metric
• Focus service within
MTC Equity Priority
Communities (EPCs)
within AC Transit service
area.
• Improve access to jobs,
groceries, medical
facilities for Equity
Priority Communities,
comparing peoples’
access to destinations
for existing and
proposed networks.
Equity
Provide a network
that prioritizes
mobility for
communities who
need it the most.
Intent
• Provide the greatest
level of service where
the greatest
concentrations of
mobility need exist.
24 Goal and Metric
• Focus service on higherdensity areas according
to ridership demand.
• Improve peoples’ access
to the frequent network
(every 15 minutes or
better) for existing and
proposed networks.
Frequency
Provide frequent
service to the most
people; frequency’s
importance will vary by
location and be
balanced against
geographic coverage
and community needs.
Intent
• Provide adequate
redundancy in operating
resources to ensure that
trips that are scheduled
are operated.
25 Goal and Metric
• Added buffer in
schedules to account for
traffic congestion or
unforeseen delays.
• Match scheduled service
levels to real-world
operator availability,
even if that means
service reductions.
• Codify standard
operating procedures
for delay management.
Reliability
Provide bus
service that is
reliable and
predictable.
Three Plan Options
by revenue and ridership/coverage focus
26 Cost-Neutral - Stay the Course
- More Frequency, Less Coverage
Visionary
Unconstrained - More Frequency, More Coverage
1 2 3 4 5
Develop Plans
+
Learn Rider
Needs
Aligning
Guiding
Principles with
Community
Assessment
Develop
Service
Scenarios
and Gather
Feedback
Draft Final
Service Plan
and Plan
Adoption
Develop
Service
Standards
and Inform
Riders about
Service
Changes
Mar-Jun 2023 Jul-Aug 2023 Sep-Dec 2023 Jan-Apr 2024 Apr-Sep 2024 Next Steps
On 27 -going emphasis on equity and transparency in all project phases and communications Important Upcoming Milestones
28 Wed. Nov 1, 2023 AC Transit Board Workshop on Network Options Tues. Nov 7, 2023 San Leandro City Council Presentation Thu. Dec 7, 2023 Online District-wide Community Workshop Wed. Dec 13, 2023 AC Transit Board Meeting
Wed. Jan 24, 2024 AC Transit Board Meeting
April 2024 AC Transit Board Meeting on Final Realign Plan August 2024 Plan Implementation begins
more info at actransit.org/realign
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