Meeting Date: 2/2/2026
Pg: 1
PROJECT ELEVATE:
Citywide
Modernization with
Workday
San Leandro City Council | February 2, 2026
Project Elevate goals
Why the City is investing in modernization
What the community can expect
Project team and partners
Project progress and current status
Change Management and Training
Budget and consultant amendment W Meeting Date: 2/2/2026 | Pg: 2 AGENDA
MODERNIZE
Modernizing the City’s core administrative systems
IMPROVE
Improving efficiency, accuracy, and transparency
STRENGTHEN
Building a strong foundation for supporting the community and achieving operational sustainability W Meeting Date: 2/2/2026 | Pg: 3
PROJECT ELEVATE GOALS
W Meeting Date: 2/2/2026 | Pg: 4
WHY THIS INVESTMENT IS NEEDED
Core internal systems are more than two decades old
Vendor support is limited
Manual workarounds increase staff effort and operational risk Limited integration constrains reporting and adaptability W Meeting Date: 2/2/2026 | Pg: 5
WHY THE CITY IS INVESTING IN?
A modern, integrated ERP platform
Standardized processes aligned with best practices
Improved reporting and data consistency
A scalable foundation for future needs
W Meeting Date: 2/2/2026 | Pg: 6
WHAT THE COMMUNITY & CITY STAFF EXPECT
Faster internal turnaround supporting resident services Better reporting and transparency for decisions
More staff capacity focused on community needs
Enabled by modern, mobile-friendly staff workflows
W Meeting Date: 2/2/2026 | Pg: 7
CITY PROJECT TEAM
Dedicated Project Leadership and Decision Makers
Assistant City Manager Michael Yuen – Project Sponsor
Director Emily Hung and Human Resource Leads
Director Nicole Gonzales and Finance Leads
Chief Technology Officer Michael Sinor and Project Manager Regi John Change Management & Training Leads
W Meeting Date: 2/2/2026 | Pg: 8
PARTNER PROJECT TEAM
Software provider
Implementation Consultant
Project Oversight & Change Management
Staffing support
Payroll Consultant
Cashiering Integration
Workday:
Cognizant:
BerryDunn:
Robert Half:
Kognitiv:
Can/Am:
W Meeting Date: 2/2/2026 | Pg: 9
ROADMAP: HOW WE GOT HERE
Apr 2022 -
Jul 2022
Jul 2022 -
Feb 2023
Mar 2023 -
Jul 2024
Oct 2024 -
Jan 2026
Oct 2024
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ROADMAP: WHERE WE ARE HEADED
Feb 2026 - Jun 2026 July 2026 Jul 2026 - Jun 2027 2027 and beyond Implementation, Transition, & Optimization Timeline
W Meeting Date: 2/2/2026 Pg: 11
CURRENT STATUS
Completed or Near Completion
Employee data foundation
Benefits
Compensation
Talent Management
In Progress
Payroll Testing
Finance Configuration and Design
Training and change readiness
Up Next
Finance (Budget, Accounting, Procurement) Testing
Expanded Training
Project Elevate
SharePoint Site
Launched December 2025
CHANGE MANAGEMENT & TRAINING
Elevate Central
Opened August
2025
Department Champions
User Experience Training
December 2025
Meeting Date: 2/2/2026 Pg: 12
CHANGE MANAGEMENT
& UPCOMING TRAINING
In-person and Teams training
Training videos and job aids
Elevate Central Customer
Service
July 2026
Meeting Date: 2/2/2026 Pg: 13
W
Budget Expenditures Remaining
Software, Services, Consulting,
Training and Equipment (Until end of FY27)
$6.7 M $3.4 M $3.3 M
Meeting Date: 2/2/2026 | Pg: 14
PROJECT BUDGET
FY24 FY25 FY26
Staffing Costs $713 K $1.07 M $615 K
(TO DATE)
W Meeting Date: 2/2/2026 | Pg: 15
BUDGET CONTINUITY
The program remains within the previously approved multi-year budget $3.3 M remains to carry the project through go-live and stabilization This includes continued independent advisory support (BerryDunn) W Meeting Date: 2/2/2026 | Pg: 16
NEXT STEPS
Approve Amendment No. 1
Extends services through December 31, 2026
Funded from previously appropriated ERP funds
No additional appropriation required
W Meeting Date: 2/2/2026 | Pg: 17
BerryDunn - Role and Continuity of Support
ERP advisory partner to the City since 2021
Supported ERP planning, RFP development, vendor selection, and contract negotiations
Currently providing independent oversight, testing support, training coordination, and change management guidance
Provides objective third-party perspective on governance, risk, and readiness