FY 2026-27 Annual Paratransit Program Plan
Application for Measure BB Funding
The Alameda County Transportation Commission (Alameda CTC) requires recipients of Measure BB Direct Local Distribution (DLD) paratransit funding to participate in an Annual Program Plan Review process. Recipients are required to complete and submit a program plan application to Alameda CTC that outlines their prior expenditures and anticipated revenues and expenditures related to delivering paratransit services to older adults and people with disabilities in Alameda County.
Requirements and Instructions
The Annual Paratransit Program Plan Application includes the following documents:
1. Paratransit Program Plan Application (this MS Word document)
2. Paratransit Program Plan Attachments A-D (Tables A, B, C, and D of the provided MS Excel workbook) NOTE: The FY 2026-27 Program Plan Excel workbook contains a tab to report on FY 2024-25 performance and budget (Attachment Table A).
The FY 2024-25 program information entered into Table A will be used to monitor program performance and, where applicable, should align with program information included in the FY 2024-25 compliance report.
3. References:
a. FY 2026-27 Measure BB Paratransit DLD Revenue Projections, (distributed to ParaTAC, January 13, 2026)
b. Alameda CTC Special Transportation for Seniors and People with Disabilities (Paratransit) Implementation Guidelines and Performance Measures (revised December 2025)
c. Alameda CTC Timely Use of Funds Policy (updated March 2022) Submit the Word and Excel files listed above electronically via email by February 27, 2026, to the Paratransit Program Team at [email protected].
Be sure to include your agency name and FY 26-27 in the file name of both the Word document and the Excel workbook (e.g., Albany_FY26-27_Paratransit_Program_ Application.doc).
If you have questions, please contact the Paratransit Program Team at [email protected].
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
FY 2026-27 Annual Paratransit Program Plan Application
Due by February 27, 2026
CONTACT INFORMATION
Agency:
Contact Name:
Title:
City of San Leandro
Liliana Gray
Human Services Department
Phone Number: 510-577-6079
E-mail Address: [email protected]
Date Submitted:
TYPES OF SERVICES PROVIDED
1. What type of paratransit projects and programs will be funded, fully or partially, with Measure BB Direct Local Distribution (DLD), Measure BB reserves, and/or paratransit discretionary grant funds? To answer this question, complete Attachment Table B (Table B tab of the Microsoft Excel workbook).
Below is a list of the types of services/programs that are eligible for Alameda CTC funding. For detailed information about these eligible services, including minimum service requirements and performance measures, refer to the Alameda CTC’s Special Transportation for Seniors and People with Disabilities (Paratransit) Implementation Guidelines, revised December 2025 (provided with the application materials).
Management/Overhead: Program oversight, planning, budgeting, participation in regional/countywide meetings. Include admin/labor even if it is paid by the City/transit agency for accurate reporting of full program expenses.
Customer Service/Outreach: Activities associated with educating consumers about services that are available to them, answering questions from consumers and taking, tracking and responding to complaints and commendations. Include costs even if paid by the City/transit agency for accurate reporting of full program expenses.
ADA Paratransit: Paratransit services provided by fixed-route transit operators to fulfill requirements under the Americans with Disabilities Act (ADA).
Same-Day Transportation Service: Provides a same day, curb-to-curb service intended for situations when consumers cannot make their trip on a pre-scheduled basis; allows eligible consumers to use taxis or Transportation Network Companies (TNCs) (at program discretion) at a reduced fare.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
Important Implementation Guidelines requirements: Eligible populations include: People 18 and above with disabilities who are unable to use fixed route services. Cities may, at their discretion, also provide services to consumers with disabilities under the age of
18. Older adults 70 years or older without proof of a disability. ADAmandated providers that are not also city providers (East Bay Paratransit and LAVTA) are not required to provide service to older adults 70 years or older without ADA eligibility.
Programs must subsidize at least 50% of the fare.
Specialized Accessible Van Service: Specialized van service provides accessible, door-to-door trips on a pre-scheduled or same-day basis.
These services are generally implemented as a supplement to a sameday program that does not meet critical needs for particular trips in accessible vehicles in certain communities.
Important Implementation Guidelines requirements: Specialized Accessible Van programs must demonstrate that they are
providing trips at an equal or lower cost to the provider than the ADA-mandated provider on a cost per trip basis, except if providing on-demand WAV.
Accessible Shuttle Service: Generally accessible vehicles that operate on a fixed route and schedule to serve common trip origins and destinations, e.g. senior centers, medical facilities, grocery stores, BART stations, other transit stations, community centers, commercial districts, and post offices.
Important Implementation Guidelines requirements: By end of the second fiscal year of service, the City’s cost per one-way trip per person cannot exceed $50, including transportation and direct administrative costs. Shuttles are required to coordinate with the local fixed route transit provider.
Group Trips Program: Round-trip accessible van rides for pre-planned outings or to attend specific events or go to specific destinations for fixed amounts of time, e.g. shopping trips or religious services. Trips usually originate from a senior center or housing facility.
Door-through-Door/Volunteer Driver Program: Pre-scheduled, doorthrough-door services that are generally not accessible; rely on volunteers to drive eligible consumers for critical trip needs, such as medical trips.
May also have an escort component.
Mobility Management and/or Travel Training: Covers a wide range of activities, such as travel training, trip planning, and brokerage. Does not include provision of trips. (This is considered "non-trip provision"). If your
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
program is using DLD funds, but not discretionary grant funds, you may be required to submit further information.
Means-Based Fare Programs: Program to subsidize any service for customers who are low-income and can demonstrate financial need.
Important Implementation Guidelines requirements:
Outreach/communication plans related to means-based fares must be submitted to Alameda CTC staff annually.
If program sponsors include subsidized East Bay Paratransit (EBP) tickets in this program, no more than 3% of a program sponsor’s Alameda CTC distributed funding may be used for the ticket subsidy.
Meal Delivery: Program to fund meal delivery to the homes of individuals who are transportation disadvantaged.
Important Implementation Guidelines requirements: Program sponsors may not use more than 5% of their Alameda CTC DLD Paratransit program funds expended in a given fiscal year for transportation-related meal delivery program costs.
Funding for traditional meal delivery provided by a local community-based organization must be limited to no more than $3 per meal delivered.
Mileage reimbursement for volunteer delivery drivers must be limited to no more than $8 per meal delivered (not to exceed Federal General Services Administration (Privately Owned Vehicle) Mileage Reimbursement Rates).
Capital Expenditure: Capital purchase or other capital expenditure.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
A. Provide a short narrative description of your agency’s FY 2026-27 program.
Accessible Shuttle Service: FLEX RIDES Fixed-Route Shuttle Service The City of San Leandro will maintain its paratransit services for older adults and adults with disabilities. This includes the FLEX RIDES Fixed-Route Shuttle Service, providing unlimited free rides to enrolled members within the city of San Leandro.
Service hours are 8:30am-5:30pm Monday, Tuesday, and Thursday, except during city-observed holidays. Vehicles are equipped with lifts for riders with wheelchairs or other mobility aids. This service is provided in partnership with MV Transportation. FY 2026-2027 includes plans focused on strengthening service reliability and consistency to continue increasing utilization and program quality.
Same-Day Transportation Services: FLEX RIDES On Demand
FLEX RIDES On Demand provides a personalized concierge transportation service to enrolled members. Through the GoGo Technologies GoGo Grandparent service, members can book one-way Uber rides within a specified service area at a subsidized rate using a designated telephone number. In addition to booking assistance from live operators, rides are also monitored from start to finish as an added safety feature. Rides can be booked same-day or days in advance and are available 24 hours a day, 7 days a week, 365 days a year.
Rides outside of the service area for medical appointments must be requested and approved in advance.
Door-through-Door/Volunteer Driver Program: RideCare Pre-scheduled, doorthrough-door services with trained volunteers driving eligible program participants ages 60+ for critical trip needs, such as medical trips, and will include an escort component. The program is provided in collaboration with the RideCare Program of CityServe of the Tri-Valley.
Group Trips Program: Senior Day Trips
Older adults 50+ participate in day trips to local parks, museums, outdoor areas, shows, and community events.
Meal Delivery: Grocery bags are delivered at no-cost to participants ages 50+ with self-reported health conditions or mobility limitations twice per month. Bags delivered include groceries such as food items and fresh produce, as well as hygiene products and pet food if needed by recipients. The program is provided in partnership with the Vietnamese American Community Center of the East Bay [VACCEB].
Senior Emergency Evacuation Program: Seniors and people with disabilities receive evacuation support during an emergency when the City of San Leandro activates a support shelter/center.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
Customer Service/Outreach: City Staff provide monthly information presentations open to the public and drop-in assistance sessions for current participants to increase awareness and maximize utilization of available services. Outreach efforts also include presentations at senior housing centers and collaborative meetings, as well as numerous tabling activities during resource fairs, farmer’s markets, and various community events.
Management/Overhead: Programs are overseen directly by the Human Services Program Coordinator and Human Services Program Assistant. The Program Coordinator and Program Assistant coordinate daily operations, provide customer service, conduct outreach efforts, prepare and administer budget, participate in regional meetings, and overall planning. Additionally, other City staff support the service coordination, day-to-day operations, and general consumer education to ensure an effective and efficient operation.
B. Explain how the suite of services offered is targeted towards the older adults and people with disabilities in your community. Why have these services been selected to meet the trip needs of your consumers over other eligible service types? How do these services enhance their quality of life and help them meet basic life needs?
The suite of services targets older adults and people with disabilities in San Leandro. Eligibility for most of these services requires San Leandro residency and various age eligibility requirements specific to each program. For the FLEX RIDES program, adults with disabilities who are at least 18 years old with proof of East Bay Paratransit certification are eligible. All services incorporate components aiming to serve adults with disabilities, especially for those with mobility limitations.
These services were selected to aid in addressing the need of older adults and adults with disabilities to have free to low-cost transportation options. FLEX RIDES Shuttles are wheelchair accessible vehicles, allowing for adults with wheelchairs and other mobility aids to have a free transportation option for medical appointments, basic shopping needs, connecting to public transit, and accessing community resources within the city. The no-cost and subsidized rates included in the FLEX RIDES program services and the free grocery delivery program provide financial relief for those who are unable to work or are retired with a limited fixed income.
These services were selected over other service types based on input from key stakeholders (e.g., program users, social service providers, transportation program providers, City of San Leandro Senior Commission, staff) and previous assessments included in the Age-Friendly Action Plan and FLEX RIDES Shuttle Assessment to meet the current and future needs of the growing older adult population in San Leandro. Curb-to-curb rides, door-through-door service,
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
assistance with travel, and vehicles designed for mobility aids increase safety and comfort, reducing stress and lowering the risk of injury compared to driving or navigating standard transit alone. The services offered also encourage greater independence and autonomy to run errands, attend appointments, and participate in activities without depending heavily on family or friends. That sense of control over their schedule supports the dignity and self-confidence of older adults. Beyond meeting basic necessities, services such as FLEX RIDES and Senior Day Trips support connection and social engagement. When older adults can get to community centers, classes, or social gatherings, they are more likely to stay socially engaged, which is closely linked to better physical, mental, and emotional health. Taken together, these services do more than move people from place to place—they support health, independence, social connection, and overall well-being.
C. List the most common trip destinations for older adults and people with disabilities in your community that your services are designed to serve, e.g. dialysis centers, hospitals, major shopping complexes, senior centers. Please report separately, if available, for ADA paratransit, SameDay Transportation (taxi and TNC), Specialized Accessible Van, and/or Accessible Fixed-Route Shuttle if applicable.
Accessible Fixed Route Shuttle – FLEX RIDES Shuttle:
The most common trip destinations for San Leandro FLEX RIDES Shuttle riders are listed below:
Medical Facilities and Appointments
Kaiser Permanente Medical Center
San Leandro Hospital
San Leandro Medical Arts Building
Major Shopping Complexes
Greenhouse Shopping Center (Safeway)
Bayfair Shopping Center (Target)
San Leandro’s Downtown Plaza (Safeway, CVS, US Post Office) Walmart
Lucky
Windsor Square (Foodnet Market)
Marina Faire
Senior Housing Facilities
Eden Lodge
Fargo Senior Center Apartments
Broadmoor Plaza
Mission Bay Mobile Home Park
Community Resources
San Leandro Senior Community Center
San Leandro Main Library
Transportation
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
San Leandro and Bayfair BART Stations
Same Day Transportation Program - FLEX RIDES On Demand:
The data received from the GoGo Technologies dashboard does not provide the specific location name, only addresses. Recurring addresses reveal common trip destinations include medical offices, hospitals, shopping centers, personal care locations, and the homes of family and friends.
D. Please provide your average trip length, if available, and any interesting outliers, e.g. a significantly short or long trip associated with one of the common trip destinations above.
Accessible Fixed Route FLEX RIDES Shuttle:
Average trip length is presently projected to take approximately 60 minutes for each completed bidirectional loop for all four routes. Riders have the option to take the shuttle that is driving in the opposite direction to reduce return trip times.
Same Day Transportation Program - FLEX RIDES On Demand:
Based on the data provided by GoGo Technologies, the average trip length is 5 miles with an average duration of 13 minutes. Rides provided beyond the service area were to medical facilities such as Stanford Medical Center in Palo Alto and UCSF Cancer Center San Mateo.
E. If you implemented a waitlist in FY 2025-26, please provide a narrative description and plans for FY 2026-27.
Due to the popularity of the Senior Day Trips program, a waitlist protocol has been implemented for each scheduled activity. Once registration capacity is reached for any given group trip, those interested are placed on the waitlist and are contacted on a first-come, first-serve basis should a space become available. When the next trip is scheduled, waitlisted individuals are then given the first right of refusal.
2. Will your agency’s program for FY 2026-27 conform to the Paratransit Program Implementation Guidelines, as required?
[ X ] Yes
[ ] No
A. If “No”, explain below and contact Alameda CTC staff to discuss. (prior to February 20, 2026)
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
3. If proposing any service or program changes in FY 2026-27 from the current year, FY 2025-26, describe the changes and explain why they are proposed. Describe how these changes will impact the ability of older adults and people with disabilities in your community to meet their basic life needs.
None at this time.
4. Looking ahead, beyond FY 2026-27, do you anticipate major service changes? Please briefly describe. Describe major changes such as beginning or ending a type of service anticipated within the next five years.
Recommendations resulting from the FLEX RIDES Shuttle Assessment conducted in Fall 2025 will be incorporated into the development of a 5-year strategic plan.
Restructuring the accessible fixed route service days, times, and routes; expanding WAV availability; and modifying enrollment requirements for adults with disabilities are examples of changes being taken into consideration. Any future services changes will continue to be informed by ongoing key stakeholder input, commitment to high-quality and results-oriented services, Age-Friendly Action Plan priorities, and service-related data.
Other potential long-term changes currently in discussion are focused on addressing the need for added WAV availability for pre-scheduled rides. Updating the shuttles currently in use will also be a prioritized need as the vehicles age in the coming years.
NEW PROGRAM ELEMENTS REQUIRING ALAMEDA CTC STAFF REVIEW
5. The October 2023 Paratransit Program Implementation Guidelines require Alameda CTC staff review of several program elements prior to implementation.
The program elements requiring staff review are listed as items 5A – 5G below and for each item, further explanation is requested. If your FY 2026-27 program plan includes any of the elements listed, in the box provided below, list the elements and the requested explanation for each. It is not necessary to include elements that were included in the FY 2025-26 Plan and are unchanged.
Applicants must address any applicable paratransit projects and programs listed in Attachment Table B.
A. Planned capital expenditure (describe planned capital expenditures, such as purchase of vehicles or durable equipment)
B. Same-Day Transportation Program that includes use of Transportation Network Companies (TNCs) (describe the proposed service including how subsidies will be provided and how capacity will be managed) C. Same-Day Transportation Program that includes incentives to drivers and/or transportation providers (describe the proposed incentives) D. Accessible Shuttle Service (for new shuttles – describe service plan and how city is coordinating with the local fixed route transit provider) E. New mobility management and/or travel training programs (describe the well-defined set of activities)
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
F. Low-income requirements and outreach for any means-based fare programs (describe the proposed subsidy and the means that will be used to determine and verify eligibility and the method of outreach for the program)
G. Proposed new Meal Delivery Funding Program (describe the proposed service – traditional or mileage reimbursement – and the population(s) it serves)
None at this time.
DEVELOPMENT OF PROGRAM PLAN
6. How was consumer input sought in development of the program and selection of the services offered? Describe all general outreach activities undertaken in connection with this plan, including consumer or public meetings; meetings with other agencies; presentations to boards, commissions, or committees. If possible, provide dates for these activities. Note below if this plan was reviewed by a local advisory committee, including the name of the committee, and the date of the meeting.
The following general consumer outreach activities were conducted to inform the development of this program plan:
1) Findings from the Age-friendly Assessment and Action Plan. The community-participatory process included focus groups, surveys, and interviews with key stakeholders (e.g., City of San Leandro Mayor and City Council, former and current City of San Leandro and Alameda County leadership and staff members, local CBO administrators, and residents).
2) Presentations to the local services clubs:
a. Kiwanis Club (February 10, 2026)
b. San Leandro Chamber of Commerce Leadership Development Program. (January 16, 2026)
3) Relevant discussions with the San Leandro Senior Commission during monthly standing meetings.
4) Presentations to the following City Commissions:
a. Human Services Commission (July 23, 2025)
b. Recreation and Parks Commission (November 5, 2025)
c. Senior Commission (January 15, 2026; February 19, 2026) d. Bicycle and Pedestrian Advisory Commission (April 29, 2025)
7. Describe any outreach, surveys and/or analysis conducted to develop this plan and to determine the types of services the program offers. 1) FLEX RIDES Shuttle Assessment methods included a document and data review, focus groups, transit partner interviews, rider survey, and field
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
observations (October 2025-January 2026). These activities gathered program design input from current, former, and potential riders, caregivers, regional paratransit providers, and staff at local residential housing facilities.
2) Completion of the UC Berkeley SafeTREC and Cal Walks Community Pedestrian and Bicycle Safety Program [CBSP] which included local pedestrian/bicyclist safety data analysis, walking and safety assessments, and community action planning sessions.
3) Transportation providers.
4) Planning and coordination meetings with the City of San Leandro Public Works Department Engineering Division.
5) Meetings with other public transportation entities (e.g., Links Shuttle, AC Transit).
6) Meetings with community members and leaders (e.g., Resilience Hubs). 7) Meetings with local community-based organizations (e.g., CRIL, VACCEB). 8) Community tabling events (e.g., VACCEB Health Fairs, San Leandro Improvement Association events, Resource Fairs, Farmer’s Markets).
A. Describe how the outreach addressed equity and inclusion. (e.g. translations/interpretation, culturally significant locations, select stakeholders, etc.)
Printed FLEX RIDES promotional materials are available in English, Spanish, and Chinese. Language interpretation during informational sessions is provided upon request and based on interpreter availability.
Surveys included with the recent assessment were available in multiple languages, with options to complete digitally via Google Forms or printed forms available at multiple sites including the senior center, main library, and senior housing facilities. Focus groups were also done at multiple sites such as the San Leandro Senior Community Center, Fargo Senior Housing, and the Community Resources for Independent Living [CRIL] office with language interpretation available upon request. Selected participants had the option to participate via phone, video call, or in-person to better accommodate any mobility needs.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
8. Describe how results from the community outreach, surveys and/or analysis described in Questions 6 and 7 were used to guide the development of the program plan.
Findings from community outreach, surveys, and key stakeholder interviews informed the development of targeted programs designed to address the specific needs of older adults and individuals with disabilities in San Leandro. The programs address critical priorities that continue to be identified by residents and community partners through these engagement efforts. Food and housing security, health and wellness, transportation, social connection, and personal protection continue to be critical priorities with a projected increase in need.
The FLEX Shuttle Assessment results confirm the need for low-cost transportation and assisted travel for older adults. Assessment recommendations have informed the program plan priorities of ensuring that service information is more accessible and easier to understand, revamping basic shuttle stop amenities, and continuing to expand outreach efforts in order to increase awareness and utilization.
By aligning program goals with community-identified priorities, the City ensures that resources are directed toward meaningful, impactful solutions that enhance the quality of life for residents.
9. Describe any innovative, emerging technology or non-traditional elements integrated into the program plan.
N/A
10. Was this program plan approved by a governing body (or is it scheduled for action)? This is not required by the Alameda CTC. Jurisdictions should follow their established internal process.
[ ] Yes
[X] No
A. If “Yes”, provide the name of the governing body and planned or actual approval date.
INFORMATION
11. How do community members and potential users learn about the Alameda CTCfunded services provided in your community? Specify for each of the paratransit projects and programs listed in Attachment Table B.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
Community members and potential users learn about the Alameda CTC funded services offered by San Leandro via the following sources:
City of San Leandro Human Services Department website, which has recently been upgraded to a more user-friendly platform and offers multilingual translation options.
Local Newspaper – San Leandro Times.
Mailed/Online Monthly Services Calendar.
Bimonthly email newsletters via Klaviyo platform.
In-person outreach at local senior living facilities, parks, community centers, and popular points of interest.
Signage on FLEX RIDES Shuttles and at FLEX RIDES Shuttle stops in English, Simplified Chinese, and Spanish.
FLEX RIDES Shuttle fliers, applications, and routes/map (always available at the San Leandro Senior Community Center and Marina Community Center; regularly distributed to City Libraries, City Hall, and other locations). These materials are also electronically distributed to disabled/senior living facilities, social workers, medical facilities, and faithbased communities on a periodic basis in English, Simplified Chinese, and Spanish.
Virtual or in-person one-on-one FLEX RIDES orientations and/or refresher appointments.
Human Services Department social media outlets (Facebook) Seasonal Recreation & Parks Department Activity Guides Annual Cherry Festival event and participation in parade Annual Senior Resource Fair
Annual In-House Expo
Local Farmer’s Markets
Local Health Fairs
Local Social and Cultural Community Events
ELIGIBILITY AND ENROLLMENT
12. What are your requirements for eligibility? (e.g., age, residency, income, ADAcertification status, or other verification of disability).
All programs, with the exception of Senior Day Trips, require residency within incorporated San Leandro city limits.
FLEX RIDES Shuttle- Accessible Fixed Route Shuttle: Eligibility requirement is 50+ years old, or disabled adults 18-69 years old that are East Bay Paratransit certified.
FLEX RIDES On Demand – Same Day Transportation: Eligibility requirement is 70+ years old, or disabled adults 18-69 years old that are East Bay Paratransit certified.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
RideCare - Door-through-Door/Volunteer Driver Program: Eligibility requirement is 60+ years old, ambulatory with self-reported mobility limitations. Low-income participants are prioritized.
Group Trips Program - Senior Day Trips: Eligibility requirement is 50+ years old.
Meal Delivery – Grocery Delivery: Eligibility requirement is 50+ years old with selfreported mobility limitations.
13. How do consumers enroll in your program? Include how long the enrollment process takes, and how soon newly enrolled applicants can use the services offered.
All programs, with the exception of Senior Day Trips, require formal registration which involves completion of intake or enrollment forms, valid ID, and proof of residency. Senior Day Trip participants need only complete an activity registration form and pay a subsidized activity fee.
Enrollment can be done in-person or online. The average processing time is 5-10 business days. FLEX RIDES services are available to participants same day upon completion of enrollment. Other services are dependent on pre-scheduled availability.
CUSTOMER SATISFACTION
14. Describe your complaint and commendation process. Describe your process from beginning to end, including instructions you provide to customers for filing program suggestions, complaints or commendations, your documentation procedures, and your follow up.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
Human Services Department Senior Services staff handle complaints on an individual basis, with responses within 24 hours or on the next business day.
Participants typically make complaints by calling the San Leandro Senior Community Center or by directly contacting the assigned program assistant via phone, email, or in-person during office hours.
The Human Services Program Assistant maintains an up-to-date complaint log regarding FLEX RIDES services. Staff obtain complete incident information from the riders directly and contact the service provider immediately if deemed appropriate. The City’s contracts with the transportation providers require complaint investigations to begin within one weekday of receipt with a final resolution reported to the City within 7 days of the initial complaint. City staff communicate relevant follow-up information to the rider as needed. If requested, complaints will remain anonymous.
Staff also meet with the service providers as needed, but at a minimum, on a bimonthly basis to discuss the program and any service-related issues.
Staff receive recommendations/commendations in the same manner and share with contracted service providers.
A. Describe any common or recurring service complaints, commendations and/or suggestions your program has received. Specify for each of the paratransit projects and programs listed in Attachment Table B. (Complaints are defined as phone calls, letters, or emails received for the specific purpose of making a complaint.)
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
FLEX RIDES Shuttle - Accessible Fixed Route Shuttle: Common complaints regarding the shuttle service involve unmarked stops and delays. Riders often commend the helpful and kind service provided by the regular shuttle drivers.
FLEX RIDES On Demand - Same Day Transportation: Riders have occasionally inquired about longer call time waiting periods and driver cancellations. Overall, regular users have expressed appreciation for the subsidized rate and convenience of the service.
Unincorporated residents, especially those who live just outside of the incorporated San Leandro city limits, are often disappointed or frustrated about not being able to meet the FLEX RIDES Program residency eligibility requirement.
RideCare - Door-through-Door/Volunteer Driver Program: Participants have expressed some concern regarding the requirement of booking rides at least 2- weeks in advance.
Group Trips Program - Senior Day Trips: The return of the Senior Day Trips has been received with much excitement and enthusiasm. Survey results show high satisfaction with the activities, transportation, and overall experience. Participants have expressed that the program makes popular destinations accessible to those who normally wouldn’t have the transportation and/or financial resources. There is a high demand for more frequent trips and to increase the number of participants per trip.
Meal Delivery - Grocery Delivery: Grocery recipients expressed satisfaction with the freshness of the produce and the general variety of food.
B. Describe any changes you have made to your program as a result of these customer complaints, commendations and suggestions.
Improved communication protocols have been established between City and transportation provider staff to ensure prompt appropriate response. Partner meetings with the shuttle transportation provider managers have increased from bimonthly to biweekly to resolve service-related issues in a timely manner and to establish a consistent workflow in addressing continued improvements.
In addition to the City staff provided assistance, riders are being encouraged to contact transportation providers directly with questions and feedback. The Program Assistant has created new member education materials with additional transportation provider customer service phone numbers.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
EXPECTED DEMAND/USE OF SERVICES
15. How many people are/have been/will be registered in the program during the following time periods? Fill in the boxes below.
Registrants at beginning of FY 2024-25 667
Registrants at end of FY 2024-25 703
Current Registrants for FY 2025-26 813
Current number of applicants on a
waitlist for FY 2025-26
6 Projected Registrants for FY 2026-27 890
A. Based on the registration projection provided, explain why you expect your program registration to increase, decrease or stay the same compared to the current year.
We anticipate an increase in registration as a result of the coming changes and improvements informed by the recent assessment. Word-of-mouth and positive feedback, especially regarding more recently implemented programs, will also contribute to an increase in the number of registrants. Having a fully staffed and onboarded team of Program Assistants dedicated to Senior Services results in the increased capacity for program implementation, enhanced outreach efforts, serving more eligible residents, and overall program growth.
16. What are the current program registrant demographics for FY 2025-26, if available? Fill in the boxes below.
Race/Ethnicity (include all that apply, individuals may be listed in multiple categories)
American Indian or Alaska Native 6
Asian 444
Black or African American 74
Hispanic or Latino 60
Native Hawaiian or Other Pacific
Islander
8 White 187
Other 11
Disability (include all that apply, individuals may be listed in multiple categories)
Mobility/Physical 211
Spinal Cord (SCI) 27
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
Head Injuries (TBI) 6
Vision 104
Hearing 110
Cognitive/Learning 21
Psychological 11
Invisible
Household Income
< $35,500 406
$35,501-$59,200 99
$59,201-$74,000 28
$74,001-$89,750 22
> $89,750 36
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
A. Based on the current program demographics, describe any demographic trends you foresee for FY 2026-27.
Based on current trends along with the continuation of newly implemented programs (e.g., RideCare, Grocery Delivery, Senior Day Trips), we anticipate an increase in serving those with mobility limitations.
Continuing partnerships with culturally relevant organizations and outreach efforts during city-sponsored cultural celebrations will continue to increase the membership and utilization of services by Latino and African American participants.
17. Do you expect the total number of one-way trips provided by your program in FY 2026-27 to increase, decrease or stay the same compared to the current year, FY 2025-26? Why?
We anticipate an estimated increase of 5% in the total number of one-way trips provided in FY 2026-27. This expected growth is due to an increase in the types of services provided and our continuing efforts to expand outreach with more staff capacity. These efforts will help connect more eligible residents to the service, improving access to transportation for older adults and individuals with disabilities.
18. Do the ridership numbers reported in Attachments Table A and Table B include companions and/or attendants?
[ ] Yes
[X ] No
A. If “Yes”, and if known, what percent of total ridership are companions/attendants? (If providing an estimate, please clearly indicate it as such.)
19. Please provide the number of trips provided to consumers who required an accessible vehicle, if available. If trips were provided in more than one service (e.g. taxi, TNC, specialized accessible van, etc.), please specify for each.
Number of trips provided to consumers who require
an accessible vehicle in FY 2024-25
254
Number of trips provided to consumers who require
an accessible vehicle in FY 2025-26 as of Dec. 31,
2025
74 Number of trips projected to consumers who require
an accessible vehicle in FY 2026-27
155
VEHICLE FLEET
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
20. Provide details regarding your vehicle fleet. To answer this question, complete Attachment Table D (Table D tab of the Excel workbook).
SAFETY AND PREPAREDNESS
21. Describe any safety incidents recorded by your program in FY 2024-25, or to date in FY 2025-26. Specify for each of the paratransit projects and programs listed in Attachment Table B. (Report incidents resulting in any of the following: a fatality other than a suicide; injuries requiring immediate medical attention away from the scene for two or more persons; property damage equal to or exceeding $7,500; an evacuation due to life safety reasons; or a collision at a grade crossing.)
On August 11, 2025, there was an accident involving one of our fixed-route shuttles and another vehicle. There was property damage equal to or exceeding $7,500.
There were no injuries.
22. If possible, describe your city’s or your program’s emergency preparedness plan.
Specify when the plan was last prepared or updated. Does the plan include the paratransit program? Indicate if it is available online or can be provide upon request. If available online, please include a link in the comment box below.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
The City of San Leandro’s Local Hazard Mitigation Plan was adopted in 2017 and continues to be a resource to support emergency preparedness efforts. The emergency preparedness plan is available online. Please click on the link below to review in depth. The City of San Leandro is in the process of updating the current plan with an estimated approval from FEMA and CalOES by August 2026. https://www.sanleandro.org/DocumentCenter/View/6112/San-Leandro-LocalHazard-Mitigation-Plan-PDF?bidId=
In addition, the City provides extensive public education in emergency preparedness through a variety of means, including classes, community events and the San Leandro Community Emergency Response Training (CERT) program that trains individuals and groups on how to make their homes, businesses, and neighborhoods more resilient as well as how to respond in a disaster. Activities to specifically engage older adults include workshops and tabling events facilitated by the City Emergency Preparedness Specialist and “Coffee with the Cops” with the San Leandro Police Department.
Furthermore, the City has deployed additional staff in emergency preparedness and is currently in the process of conducting a detailed review of existing plans and upgrading policies, procedures, and providing additional training to staff preparatory for the launch of the City of San Leandro Emergency Operations Center (EOC) Handbook designed to provide specific guidance and recommendations on the structure and operations of the City’s EOC. The Handbook is designed to:
• Provide EOC activation and operational context to supplement the City’s Emergency Operations Plan (EOP).
• Provide general response action items for EOC positions. • Enable City staff to smoothly transition to Disaster Service Worker (DSW) positions within the City’s EOC.
The EOC Handbook is subject to change and is not intended to replace departmental manuals, guides, policies, or procedures but to provide recommendations for staff working within the framework of the City’s EOC. The EOC Handbook was presented to the City Council in March 2025.
In addition to the above, City staff reviewed MV Transportation’s existing Emergency Plan and Standard Operating Procedures as part of our program monitoring efforts. MV incorporates changes based on this feedback and updates documents.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
FINANCES: PROGRAM REVENUE AND COST
23. Detail your FY 2026-27 program’s total estimated revenue (all fund sources) and total cost by completing Attachment Table C (Table C tab of the Excel workbook). For program components funded all or in part with a Measure BB discretionary grant, segregate the grant funding by entering it in the “Other Measure BB” column.
24. Describe below the “Management/Overhead” and “Customer Service and Outreach” costs included in Attachment C and how these cost allocations were determined? (These two categories are defined under Question 1.) The amount spent on Customer Service/Outreach and Management/Overhead is to be included as part of the total program cost, even if it is not funded with Alameda CTC funding. This includes city/agency staff time paid for by a city’s general fund.
A. Management/Overhead Costs
The Management/Overhead costs were determined from a need identified to sustain the delivery of high-quality services, while building capacity to meet other current and future needs. Collectively, the team below will enhance day-to-day operation needs, ensure adequate and timely customer service, increase administrative accuracy and efficiency, increase outreach activity, and conduct appropriate trainings and planning needed to incorporate changes associated with new or modified services.
100% Program Assistant
20% of Program Coordinator compensation
Program Design Consultant
B. Customer Service and Outreach Costs
The outreach and marketing budget for FY 2026-2027 continues to provide for significant expenditures for culturally relevant marketing and outreach. This need was identified as a priority in the Age-Friendly Action Plan and continues to be a priority recommendation resulting from the FLEX RIDES Shuttle Assessment.
Expenditures will include, but not be limited to, translation and oral interpretation, culturally relevant traditional media outreach, bilingual pay for project bilingual staff, mass and social media marketing, automated messaging services, incentives, and electronic surveys. This year’s budget will also support additional general outreach efforts to increase awareness and utilization of relatively new services.
Alameda CTC Annual Paratransit Program Plan Application Application Period: July 1, 2026 - June 30, 2027
PROGRAM FUNDING RESERVES
25. If your paratransit program is anticipated to have a remaining balance of Measure BB DLD funding at the end of FY 2026-27, as shown in Attachment Table C, please explain in detail how you plan to expend these funds and when?
As shared in the response to question #4 of this application, there is a need to increase capacity with WAV access to meet the growing need of people with disabilities. In addition, some shuttles used for fixed-route services, senior day trips, and senior emergency evacuation services will need replacement.
The vehicles will become increasingly unreliable due to age and high mileage.
There may be more frequent breakdowns, higher maintenance costs, and reduced efficiency, all of which may impact operations. Replacing these older vehicles will help ensure safety, reliability, and cost‑effectiveness moving forward.
Remaining balance of Measure BB DLD funding at the end of FY 2026-2027 will be used to meet these needs, staring in Fiscal year 2027-2028.
MISCELLANEOUS
26. Use this space to provide any additional notes or clarifications about your program plan.
$0
$1,798,074
$738,734
$2,536,808
$ -
$2,536,808
Notes
Column A Column B Column C Column D Column E Column F Column G Column H Column I Column J Column K Column L Column M Column N Eligible Service/Program
Type
Drop-down Menu
Service/Program/Project Name
Quantity
Provided
FY 2024-25
Provide total
number of oneway trips or units
On-Time Performance
FY 2024-25
Percent of passenger
trips arrived within
designated window
(indicate if data is
unavailable or nonapplicable)
Amount of
RESERVE
Measure B
Paratransit
DLD funds
EXPENDED
Amount of
RESERVE
Measure BB
Paratransit
DLD funds
EXPENDED
Amount of FY
2024-25
Measure BB
Paratransit
DLD funds
EXPENDED
Amount of
OTHER
Measure B/BB
funds EXPENDED
What was the
source of these
OTHER Measure
B/BB funds?
(e.g. PDGP
Grant, LSR, etc.)
Fare Revenue
expended on
service
Amount of all
non-Alameda
CTC funds
EXPENDED
(not including
fares)
What was the
source of these
non-Alameda
CTC funds?
(e.g. City general
fund, federal,
state, etc.)
Total Funds
expended
(all sources)
Automatically
calculated
Miscellaneous Notes
(If necessary, provide
any notes/clarification
about trip/program)
Management/Overhead Program Staffing NA $ - $ 101,859 $ - $ - NA $ - $ - NA $ 101,859 NA Customer Service and Outreach
Culturally competent
marketing/promotion and
communications; Supplies
12 NA $ - $ 4,845 $ - $ - NA $ - $ - NA $ 4,845 NA
Same-Day Transportation TNC FLEX RIDES On Demand 5,990 $ - $ 92,875 $ - $ - NA $ - $ - NA $ 92,875 NA Accessible Shuttle FLEX RIDES Fixed-Route Shuttle 7,903 $ - $ 607,674 $ - $ - NA $ - $ - NA $ 607,674 NA Capital Expenditure Stop Amenities NA $ - $ - $ - $ - NA $ - $ - NA $ - NA Mobility Mgmt/Travel Training Travel Training 13 NA $ - $ 149 $ - $ - NA $ - $ - NA $ 149 NA Management/Overhead Consultancy Services NA $ - $ - $ - $ - NA $ - $ - NA $ - NA $ -
$ -
$ -
$ -
$ -
$ -
$ -
$ - $ 807,402 $ - $ - $ - $ - $ 807,402
Alameda CTC FY 2026-27 Annual Paratransit Program Plan Application (July 1, 2026 - June 30, 2027) Attachment Table A: Summary of Past Program Service, Performance, Revenue, and Costs (FY 2024-25) Service/Program Type and Name
Total FY 2024-25 Program Costs Expended by Fund Source
(Measure B, Measure BB and all other funds expended during FY 2024-25) Performance FY 2024-25 Estimated Measure B Paratransit DLD reserve balance at the start of FY 2024-25 Estimated Measure BB Paratransit DLD reserve balance at the start of FY 2024-25 FY 2024-25 Measure BB DLD Paratransit revenue (Staff will confirm using Alameda CTC reports) Total FY 2024-25 Measure B and BB Paratransit DLD Revenue (Automatically calculated) Total FY 2024-25 Other Revenue (All other revenue sources, non-DLD, including fares, discretionary grant, non-Meas B and BB) (should equal Columns I, K, and L)
Total FY 2024-25 Program Revenue (Measure B, Measure BB and all other sources available for FY 2024-25) (Automatically calculated)
Total FY 2024-25 Program Revenue
(Measure B, Measure BB and all other funds available for FY 2024-25) Note: Definitions for each drop-down menu are in the Implementation Guidelines Contractor Need(s) Met
Column A Column B Column C Column D Column E Column F Column G Column H Column I Column J Eligible Service/Program
Type
Drop-down Menu
Service/Program/Project Name
(Should also note Type in some
way)
If service is contracted, provide
name of contractor/service
provider
Need(s) this Service Meets
(E.g. medical, grocery, recreation,
regional trips, etc.)
Fare/Cost to Consumer
Fare Medium
(E.g. online, cash, voucher,
reimbursement, annual fee,
etc.)
Vehicle Accessibility
(wheelchair or mobility
devices that require a
lift/ramp)
Drop-down Menu
Is this a same day or prescheduled service?
Drop-down Menu
Is this service fixed route,
origin-to-destination
service (e.g. door-todoor), or door-throughdoor?
Drop-down Menu
Service Area
Accessible Shuttle FLEX RIDES (Fixed-Route) MV Transportation Free shuttle rides for basic life trips - medical, shopping, and recreation.
NA NA Accessible Same Day Fixed Route San Leandro
Same-Day Transportation FLEX RIDES On Demand GoGo Technologies Subsidized curb-to-curb services for basic life trips - medical, shopping, and
recreation.
Subsidized fare. Rider pays first $4
per one-way trip. Subsidized
program pays up to $16 per oneway trip. If total cost of one-way trip exceeds $20, rider will pay
excess amount in addition to initial
$4.
Credit Card/Debit Card Accessible On Demand Curb-to-Curb Alameda, Ashland, Berkeley, Castro Valley, Cherryland,
Dublin, Emeryville, Fremont,
Hayward, Livermore, Newark,
Oakland, Pleasanton, San
Leandro, San Lorenzo, San
Ramon, Union City
Customer Service and Outreach Program Supplies and Marketing NA Providing equitable program access to multilingual customers, increasing
awareness and providing customer
service in customers' primary language
through printed and digital materials,
monthly information and assistance
sessions, and various community
tabling events.
NA NA
Management/Overhead Personnel NA Program coordination and oversight NA NA Accessible Shuttle FLEX RIDES Emergency Evacuation
MV Transportation
Medical/Emergency NA NA Accessible Same Day Door-to-Door San Leandro Group Trips San Leandro Day Trips Shuttle
Service MV Transportation
Recreation Susidized activity fee of $10-$15
depending on destination
Cash/Credit/Online Accessible Pre-scheduled Curb-to-Curb Bay Area Door-through-Door/Volunteer
Driver
RideCare Program - Volunteers
assisting seniors
CityServe of the Tri-Valley Medical appt. transportation and support services
NA NA Not Accessible Pre-scheduled Door-through-Door San Leandro, Ashland, Castro Valley, Cherryland, Fairview,
Hayward Acres, San Lorenzo,
Hayward, Alameda, Oakland,
Berkeley, Union City, Fremont,
Newark, Dublin, and Pleasanton.
Meal Delivery Senior Grocery Delivery Program VACCEB Equitable food and other basic needs access for seniors and persons with
disabilities
NA NA Not Accessible Pre-scheduled Door-to-Door San Leandro Capital Expenditure Updates to stop amenities NA Enhancing transportation safety, accessibility, and equity for seniors and
persons with disabilities
NA NA San Leandro
Management/Overhead Professional services for Program
Design
TBD Program design and evaluation NA NA
Alameda CTC FY 2026-27 Annual Paratransit Program Plan Application (July 1, 2026 - June 30, 2027) Attachment Table B: Description of Planned Program
Service/Program Type and Name Cost to Consumer For Trip Provision Services Note: Definitions for each drop-down menu are in the Implementation Guidelines Limits Eligibility Status Deliverables Notes
Column A (repeated) Column B (repeated) Column K Column L Column M Column N Column O Column P Column Q Column R Service/Program
Type
Will automatically populate
from rows above
Service/Program/Project Name
Will automatically populate
from rows above
Limits on number of trips/
use of service?
(e.g. trip limits per
month/quarter/year or a
maximum expenditure per
consumer)
If pre-scheduled, what days/hours
are reservations accepted for trip,
training, etc?
If pre-scheduled, how far in
advance can/must a consumer
schedule a trip, training, etc?
Days/Hours of Operation Eligibility Requirements
Project Status
Drop-down Menu
Quantity Planned
Provide total number of
units (one-way passenger
trips, consumers trained,
meals delivered, etc.)
Miscellaneous Notes
(If necessary, provide any
notes/clarification about
trip/program)
Accessible Shuttle FLEX RIDES (Fixed-Route) Unlimited NA NA Monday, Tuesday and Thursday from 8:30am-5:30pm
Residents of the City of San
Leandro age 50+ or adults 18-49
with East Bay Paratransit
Certification
Continuing/Ongoing 8,525
Same-Day Transportation FLEX RIDES On Demand 24 one-way trips/month per qualified member. This limit may be
increased based on City's review of
rider's documented need for
medical trips.
Reservations accepted 24 hours a day,
365 days a year.
NA Available 24 hours/day, 7
days/week
Residents of the City of San
Leandro age 70+ or adults 18-69
with East Bay Paratransit
Certification
Continuing/Ongoing 6,431
Customer Service and Outreach Program Supplies and Marketing NA NA NA Monday-Friday, 8:30am-5:00pm except observed holidays
NA Continuing/Ongoing 20 Providing equitable program
access to multilingual
customers, increasing
awareness and providing
customer service in customers'
primary language; includes
interpretation services and
increased number of outreach
events.
Management/Overhead Personnel NA NA NA Monday-Friday, 8:30am-5:00pm except observed holidays
NA Continuing/Ongoing
Accessible Shuttle FLEX RIDES Emergency Evacuation NA NA NA To be deployed when the City of San Leandro activates a support
shelter/center
Seniors and people with
disabilities living in the City of
San Leandro
Continuing/Ongoing
Group Trips San Leandro Day Trips Shuttle
Service
1 trip per month In person or via phone Mon-Fri 8:30am5:30pm, online registration available 24 hours a day.
Approximately 1 month in advance Non-FLEX Shuttle days:
Wednesdays or Fridays between
the hours of 8:30am-5:00pm
Senior age 50+ Continuing/Ongoing 30
Door-through-Door/Volunteer
Driver
RideCare Program - Volunteers
assisting seniors
5 round trips per week Monday-Friday 8:00am-4:00pm except observed holidays
1-2 weeks Monday-Friday 8:00am-4:00pm
except observed holidays
Residents of the City of San
Leandro age 50+
Continuing/Ongoing 576
Meal Delivery Senior Grocery Delivery Program 2 per month Bi-monthly 2 weeks Deliveries will occur on the 1st and 3rd Wednesdays of the
month between the hours of
9am-4pm
Residents of the City of San
Leandro age 50+ that are
homebound due to mobility
limitations
Continuing/Ongoing 480
Capital Expenditure Updates to stop amenities NA NA NA NA NA Continuing/Ongoing Management/Overhead Professional services for Program
Design
NA NA NA NA NA Continuing/Ongoing
Service/Program Type and Name Schedule
Attachment Table B: Description of Planned Program (page 2) Alameda CTC FY 2026-27 Annual Paratransit Program Plan Application (July 1, 2026 - June 30, 2027) $1,076,526
$749,935
$1,826,461
$1,826,461
Total Cost
Column A Column B Column C Column D Column E Column F Column G Column H Column I Column J Service/Program/Project Name
Automatically populated from
prior sheet (column B)
Quantity
Planned for FY
2026-27
Automatically
populated from
prior sheet
(column Q)
Amount of
RESERVE
Measure BB
Paratransit
DLD funds to be
EXPENDED
Amount of FY
2026-27
Measure BB
Paratransit
DLD funds to be
EXPENDED
Amount of
OTHER
Measure BB
funds to be
EXPENDED
What is the
source of these
OTHER Measure
BB funds?
(e.g. PDGP
Grant, LSR, etc.)
Fare Revenue to
be expended on
service
Amount of all
Non-Alameda
CTC funds to be
EXPENDED
(not including
fares)
What is the
source of these
non-Alameda
CTC funds?
(e.g. city funds,
federal, state,
etc.)
Total Cost
(all sources)
Automatically
calculated
FLEX RIDES (Fixed-Route) 8,525 $ 718,040 $ - $ - NA $ - $ - NA $ 718,040 FLEX RIDES On Demand 6,431 $ 103,561 $ - $ - NA $ - $ - NA $ 103,561 Program Supplies and Marketing 20 $ 10,000 $ - $ - NA $ - $ - NA $ 10,000 Personnel 0 $ 239,803 $ - $ 239,803
FLEX RIDES Emergency Evacuation 0 $ 15,840 $ - $ - NA $ - $ - NA $ 15,840 San Leandro Day Trips Shuttle Service 30 $ 15,956 $ - $ - NA $ - $ - NA $ 15,956 RideCare Program - Volunteers
assisting seniors
576 $ 100,000 $ - $ - NA $ - $ - NA $ 100,000
Senior Grocery Delivery Program 480 $ 44,043 $ - $ - NA $ - $ - NA $ 44,043 Updates to stop amenities 0 $ 50,000 $ - $ - NA $ - $ - NA $ 50,000 Professional services for Program
Design
0 $ 10,000 $ - $ - NA $ - $ - NA $ 10,000
0 0 $ -
0 0 $ -
0 0 $ -
0 0 $ -
Totals 16,062 $ 1,307,243 $ - $ - $ - $ - $ 1,307,243
Budget check (total revenue less total cost): $519,218
Measure BB
$519,218
69%
*Alameda CTC's Timely Use of Funds policy looks at entire jurisdiction's fund balance.
Estimated Reserve Balance, June 30, 2026:
Reserve balance as percent of FY 2026-27 Revenue*
PARATRANSIT DLD RESERVE BALANCES
Service/Program Name
Attachment Table C: Program Revenue, Cost and Fund Sources Total FY 2026-27 Program Costs by Fund Source
(Measure BB and all other funds planned to be expended during FY 2026-27) Total FY 2026-27 Program Revenue
(Measure BB and all other funds available for FY 2026-27) Estimated Measure BB Paratransit DLD ending balance at the end of THIS fiscal year, FY 2025-26 (June 30, 2026) Projected FY 2026-27 Measure BB DLD Paratransit revenue (Use projections distributed by the Alameda CTC) Total FY 2026-27 Measure BB Paratransit DLD Revenue (Automatically calculated) Total FY 2026-27 Other Revenue (All other revenue sources, non-DLD, including fares, discretionary grant, non-Meas BB) (should equal Columns E, G, and H) Total FY 2026-27 Program Revenue (Measure BB and all other sources available for FY 2026-27) (Automatically calculated) Instructions: Please complete table below. If necessary, please contact your contractors to obtain the information.
Column A Column B Column C Column D Column E Column F Column G Column H Column I Column J Make
Type of
Vehicle(s)
(specify bus,
large van,
minivan,
sedan)
Year of
Vehicle Fuel Type
Lift/Ramp
Equipment
(specify lift,
ramp, or
none)
Ambulatory Wheelchair Number of
Vehicles
Owner
(specify if
contractor)
City that
vehicle(s)
are garaged
FORD Bus 2013 Gas Lift 14 5 3 MV Transp. San Leandro
FORD Bus 2016 Gas Lift 14 5 1 MV Transp. San Leandro
FORD Bus 2021 Gas Lift 16 2 2 MV Transp. San Leandro
Vehicle Fleet
Vehicle Capacity
Alameda CTC FY 2026-27 Annual Paratransit Program Plan Application (July 1, 2026 - June 30, 2027) Attachment Table D: Vehicle Fleet