Cities Index.
Agenda packet

San Luis Obispo City Council
December 10, 2024

Document
Agenda packet
Meeting
December 10, 2024
Body
San Luis Obispo City Council
Pages
671
Original file
65.5 MB
Text extracted from the city's file for reading and search. Open the original on pub-slocity.escribemeetings.com. That file is the official record.

5 Education
Foundation
discussion due to
insufficient funding.
24 SLO Chamber
of Commerce
SLO County FamilyFriendly Workplaces
Program
(SLOFFWP)
$20,000 $0 Not allocating funding this
grant cycle.
25 SLO County
UndocuSupport
SLO County
Immigrant Resource
Hub: A Pilot Pop-up
in Partnership with
Local Mobile
Services
$40,000 $18,945
Partially fund project.

Scope services based on
the new dollar amount.
26 SLO Hillel
Shine a Light on
Jewish Heritage and
Multiculturalism/Popup Music and
Speaker Nights and
temporary public art
installations
$20,000 $10,000
Partially funding for the
Jew of Color Speaker
Series only.
27 SLO Noor
Foundation
Equitable Healthcare
Access Program $20,000 $0 Not allocating funding this grant cycle. 28 SLO Village
Aging Better
Together - Partnering
with SLO to become
an Age-Friedly City
$20,000 $0 Not allocating funding this
grant cycle.
29 SLOMA
2025 Exhibitions with
Esteban Cabeza de
Baca & Siji Krishnan
$20,000 $0 Not allocating funding this
grant cycle.
30 United Way of
SLO County
Increased Support
Services for SLO:
211 and VOAD
Collaboration and
Community
Engagement
$20,000 $0 Not allocating funding this
grant cycle.

TOTAL $642,995 $150,000
Ayes (7): Commissioner Ambrosio, Commissioner Carlotti, Commissioner DeTurris, Commissioner Smith, Commissioner Warrecker, Vice Chair Campos, and Chair Kasprzak
CARRIED (7 to 0)

6. COMMENT AND DISCUSSION

6.a STAFF & COMMISSIONER UPDATES AND AGENDA FORECAST
Diversity, Equity, and Inclusion Manager Nestor Veloz-Passalacqua provided the following updates:
• Reminder of 1 hour parking vouchers

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6 • Reminder of Ethics Training
• Office of DEI and ED&T partnered w/ Chamber of Commerce and Cal Poly OLIDI to host an Insight Studio Workshop, celebrating Inclusiveness Business Practices on 10/29 at 5:00 pm at the Ludwick Community Center
• DEI Admin Specialist job posted on 9/26, with closing date on 10/20 • SLO County UndocuSupport will host movie night on 10/12 from 6:00 p.m. to 8:00 p.m. at Oak Park in Paso Robles as part of their DEI High Impact Grant project
• Applications for 2025 Action Plan CDBG cycle are due to SLO County Homeless Services Division by 10/6 at 11:59 p.m.

Vice Chair Campos attended UndocuSupport event highlighting videos of a previous grant funded.

Chair Kasprzak announced Race Matters event on 10/19 at 7:00 p.m. at Bang the Drum Brewery, as well as a fundraiser coming up on 10/23 for Mujeres de Acción.

7. ADJOURNMENT
The meeting was adjourned at 6:57 p.m. The next Regular Meeting of the Human Relations Commission is scheduled for November 6, 2024 at 5:00 p.m. in the Council Hearing Room at City Hall, 990 Palm Street, San Luis Obispo. _________________________
APPROVED BY HUMAN RELATIONS COMMISSION: XX/XX/202X

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Item 5g
Department: Information Technology
Cost Center: 1101
For Agenda of: 12/10/2024
Placement: Consent
Estimated Time: N/A
FROM: Greg Hermann, Deputy City Manager
Prepared By: Joshua Erquiaga, Information Technology Manager SUBJECT: ACCEPTANCE OF BROADBAND GRANTS FROM THE CALIFORNIA

PUBLIC UTILITIES COMMISSION

RECOMMENDATION

1. Adopt a Draft Resolution entitled, “A Resolution of the City Council of the City of San Luis Obispo, California, accepting Broadband Grants from the California Public Utilities Commission” authorizing the Mayor to accept a Last Mile Federal Funding Account Grant in the amount of $4,863,799 from the California Public Utilities Commission and $20,000 from the California Emerging Technology Fund; and

2. Authorize the Finance Director to appropriate $4,863,799 of awarded grant funding from the California Public Utility Commission (CPUC) to the project account (Spec. 2001063), and $20,000 to the Network Services contract services account once awarded.

POLICY CONTEXT
The recommended actions are consistent with the City of San Luis Obispo’s Financial Management Manual, Section 740 – Grant Management Policy, and Section 540 - Budget Amendments. The Policy states that the Council must approve all grant applications in excess of $5,000, and designates Council as having “sole responsibility for adopting the City’s budget and may amend or supplement the budget any time after its adoption by majority vote of the Council” per Section 804 of the City Charter.

DISCUSSION
Background
The City Council adopted its first-ever Broadband Plan on June 20, 2023. The Broadband Plan aims to bring affordable, equitable broadband access to all residents of the City of San Luis Obispo. The City aims to do this through a combination of new infrastructure and public/private partnerships to provide services through that new infrastructure. As part of the Council’s adoption of the Broadband Plan, Council authorized staff to apply for any current and future grant opportunities that become available to support Broadband Plan implementation. City staff have applied for and the City has been awarded two grants, one from the CPUC Last Mile Federal Funding Account, and one from the California Emerging Technology Fund Best Practices Check List Project Learning Community.

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Item 5g
Last Mile Federal Funding Account
City staff applied for the CPUC Last Mile Federal Funding Account grant in September 2023. CPUC staff completed their application review and recommended the City’s project for funding at the CPUC’s October 17, 2024 meeting. The commissioners voted unanimously to approve CPUC resolution T-17852, which awarded $4,863,799 to the City of San Luis Obispo to fund infrastructure build to provide high-speed, affordable Internet access to 490 locations that are currently unserved or underserved within our community and ultimately benefit over 13,000 individuals.

City Information Technology and Public Works staff are currently working with consultants from Entrust Solutions Group to complete the project design and engineering.

Construction is expected to begin in Winter 2025. The project will be completed by Summer 2026. Last Mile funding is provided on a reimbursement basis throughout completion of the project (see Attachment B.)
Best Practices Check List Project Learning Community
City staff applied to be a part of a learning community through the California Emerging Technology Fund (“CETF”) and subsequently applied for the Best Practices Check List Project Learning Community grant. This learning community aims to bring together staff from local governments across the state to share ways that they are improving broadband access and addressing digital equity issues within their jurisdictions. Local governments selected for the learning community also receive a $20,000 grant to implement strategies that align with the CETF Best Practices Check List to improve digital equity within participants jurisdiction. This learning opportunity should help staff as they continue to evaluate strategies to achieve the goals set forth in pillar two of the DEI Strategic Plan – Equitable Communication and Accessibility. The first item staff are evaluating in support of equitable communication and accessibility is automated live translation of City Council meetings. Live translation allows for community members that do not speak English as their primary language to more easily understand and engage with public meetings.

Initially, translation will be limited to the meetings the City broadcasts online. CETF funding is disbursed in phases and requires City participation in Learning Community Workshops (see Attachment F). The first of these meetings was held in September, and the second will be held prior to acceptance of the grant. City staff attended the first and plan to attend the second.

Previous Council or Advisory Body Action
The City Council adopted the Broadband Plan on June 20, 2023, to facilitate work to improve broadband access and affordability within the City.

The City Council adopted the DEI Strategic Plan on February 20, 2023. Pillar two of the DEI Strategic Plan addresses equitable communication and accessibility.

Public Engagement
This item is on the agenda for the December 10, 2024 City Council meeting and will follow all the required posting and notification. Public comment on the item can be provided to the City Council through written correspondence prior to the meeting and through public testimony at the meeting.

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Item 5g

CONCURRENCE
Information Technology staff are working closely with the Public Works Department on the Broadband Plan implementation capital improvement project and Public Works staff concur with the recommendation. Staff from the Office of Diversity, Equity, and Inclusion have also advised on strategies to address digital equity and are in agreement with the recommendation.

ENVIRONMENTAL REVIEW
Staff’s recommendation (acceptance of grant funding) is not a project with the potential to result in direct or indirect physical change to the environment and, therefore, does not require environmental review. (See CEQA Guidelines Section 15378.) Projects funded in whole or in part by the Last Mile and CETF grant awards will be separately evaluated for CEQA compliance, including applicable exemptions.

FISCAL IMPACT
Budgeted: No Budget Year: 2024-25
Funding Identified: Yes
Fiscal Analysis:

Funding
Sources
Total Budget
Available
Current
Funding
Request
Remaining
Balance
Annual
Ongoing
Cost
General Fund $ $ $ $
State (CPUC) $4,863,799
Federal
Fees
Other: $20,000
Total $4,883,799 $ $ $
Staff is requesting Council authorize the Finance Director to appropriate $4,863,799 in CPUC funds to the project account (2001063), and $20,000 in CA Emerging Technology funds to the Network Services contract services operating account upon receipt of funds.

The total cost of the Last Mile project is $6,074,810. The Last Mile Federal Funding Account grant is providing $4,863,799 of the total project cost, and the City’s broadband partner, Astound Broadband, has committed $1,211,011 in matching funds. There are no matching funds required from the City.

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Item 5g

ALTERNATIVES

1. Council could decide not to adopt the resolution. If the Council did not accept the resolution, City staff would notify the awarding agencies that the City had declined to accept the awards. Declining the awards would prevent City staff from continuing to implement the Broadband Plan, as there is currently no General Fund money available to complete that work.

2. Council could direct staff to accept one grant and not the other. The Council could direct staff to accept one grant and decline the other. For example, the Council could accept the Last Mile Federal Funding Account grant but not the Best Practices Checklist Project Learning Community grant. In this case, staff would inform the relevant granting agencies of the City’s decision to accept or decline the grants.

However, staff does not recommend this approach because declining a grant would restrict their ability to carry out the work the declined grant would have supported.

ATTACHMENTS
A - Draft Resolution Accepting Broadband Grants from the CPUC B - CPUC Last Mile Federal Funding Account Award Letter C - CPUC Resolution T-17852 (Adopted)
D - CPUC Award Deadline Extension
E - City of San Luis Obispo CETF Grant Award Letter

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R ______
RESOLUTION NO. _____ (2024 SERIES)

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SAN LUIS

OBISPO, CALIFORNIA, ACCEPTING BROADBAND GRANTS FROM

THE CALIFORNIA PUBLIC UTILITIES COMMISSION
WHEREAS, on June 20, 2023, the City Council adopted the Broadband Plan; and WHEREAS, the City Council authorized staff to apply for grants to facilitate implementation of the Broadband Plan; and
WHEREAS, staff applied for two grants, one from the California Public Utilities Commission and one from the California Emerging Technology Fund; and WHEREAS, staff applied for a grant from the California Public Utilities Commission Last Mile Federal Funding Account (“FFA”) in the amount of $4,863,799; and WHEREAS, the California Public Utilities Commission awarded the grant on October 17, 2024, with Resolution T-17852; and
WHEREAS, the FFA funding will be paid out in installments throughout completion of the City’s Affordable Broadband Network project, as set forth in the CPUC Award Letter attached as Exhibit A; and
WHEREAS, staff applied for a grant from the California Emerging Technology Fund (“CETF”) Best Practices Check List Project Learning Community in the amount of $20,000; and
WHEREAS, the California Emerging Technology Fund awarded the grant on October 8, 2024; and
WHEREAS, $10,000 of the CETF award will be paid out upon execution of the grant agreement, and the remaining $10,000 will be paid out in installments, as set forth in the CETF Award Letter attached as Exhibit B; and
NOW, THEREFORE, BE IT RESOLVED by the Council of the City of San Luis Obispo as follows:

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Resolution No. _____ (2024 Series) Page 2
R ______
SECTION 1. The City Council authorizes staff to accept the grant funds; authorizes the City Manager to execute all necessary grant documents; and allocates FFA funding in the amount of $4,863,799 to the Broadband Plan Implementation capital improvement project upon disbursement to the City, and allocates CETF funding in the amount of $20,000 to the Network Services Contract Services operating fund upon disbursement to the City.

Upon motion of Council Member ___________, seconded by Council Member ___________, and on the following roll call vote:

AYES:

NOES:

ABSENT:

The foregoing resolution was adopted this _____ day of _______________ 2024. ___________________________
Mayor Erica A. Stewart
ATTEST:
______________________
Teresa Purrington
City Clerk
APPROVED AS TO FORM:
______________________
J. Christine Dietrick
City Attorney
IN WITNESS WHEREOF, I have hereunto set my hand and affixed the official seal of the City of San Luis Obispo, California, on ______________________. ___________________________
Teresa Purrington
City Clerk

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October 30, 2024
Josh Erquiaga
City of San Luis Obispo
[email protected]
Re: San Luis Obispo Affordable Broadband Network
Dear City of San Luis Obispo,
Congratulations! The California Public Utilities Commission (Commission) is pleased to inform you that the application submitted by City of San Luis Obispo for Last Mile Federal Funding Account (FFA) funding for the "San Luis Obispo Affordable Broadband Network" project and grant request amount of $4,863,799.00 has been approved.

Your application was received on September 28, 2023, and posted on the Commission’s Last Mile Federal Funding Account webpage. Staff reviewed the application referenced for compliance with Commission and federal rules, conducted fiscal and technical analysis, and determined your application meets the requirements for a grant under the program. On October 17, 2024, Commissioners considered your application and voted to approve your grant award in Resolution T-17852.

The award is predicated on City of San Luis Obispo’s agreement to construct its project as detailed in its application and comply with all guidelines, requirements, terms, and conditions set forth in the approving resolution. In addition, City of San Luis Obispo also agreed to comply with all federal and state statutes, rules, and regulations covering broadband services and state contractual rules and regulations in accordance with Decision 22-04-055, Appendix A: Federal Funding Account Program Rules and Guidelines. A summary of the performance, payment, and reporting requirements are summarized in the Attachment to this letter.

Awardees that are planning to or are required under the terms of the grant to connect to the statewide Middle-Mile Broadband Initiative must contact the California Department of Technology about interconnection and other project specifics at: [email protected].

For Commission Staff to begin processing the award, awardees must complete, sign, and submit the following forms:

1. Consent Form and

2. Either:
• Government Agency Taxpayer ID Form (for government entities) or • Payee Data Record Form (for non-government entities)
Awardees must submit these documents by uploading them to the Broadband Grant Portal within 30 days of the date of this letter. If these forms are not uploaded within the required timeframe, the award shall be rescinded.

Thank you for your application and please direct any questions to [email protected]. We appreciate your efforts to provide service to our fellow Californians.

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Sincerely,
Maria Isabel Ellis
Deputy Director of Broadband

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ATTACHMENT
Summary of Last Mile Federal Funding Account Grant Program Reporting Requirements
The award is contingent on the City of San Luis Obispo’s agreement to construct the proposed project as detailed in its application and comply with all guidelines, requirements, terms, and conditions set forth in the approving resolution. The grant award is also contingent upon fulfilling the requirements as specified in Decision (D.) 22-02-055, Appendix A: Federal Funding Account Program Rules and Guidelines. These requirements include, but are not limited to, execution and performance, payment, and reporting requirements. The following summarizes the requirements in D. 22-02-055, Appendix A: Federal Funding Account Program Rules and Guidelines, but does not replace them. Awardees must submit all reporting documents through the Broadband Grant Portal.

Execution and Performance
City of San Luis Obispo must sign and submit the Consent Form agreeing to the terms of the award within 30 calendar days from the date of this letter. Failure to submit the signed Consent Form within the required timeframe will result in the Commission deeming the award null and void.

City of San Luis Obispo must complete the project within 18- or 24-months, in accordance with the terms of the award. The Awardee must notify the Communications Division of any delays in the project completion or if the awardee is unable to complete the project within the required timeframe. The Commission may reduce or withhold payment, and / or impose penalties for failure to satisfy this requirement.

City of San Luis Obispo must communicate in writing to the Communications Division’s Director regarding any changes to the substantive terms and conditions underlying the Commission’s approval of the award (such as changes to a work plan or budget) at least 30 days before the anticipated change. Substantive changes may require approval by either the Communications Division’s Director or by Commission Resolution before becoming effective.

Payment and Payment Requests
Awardees can request payments as the project is progressively deployed. Requests for payments may be submitted at the following intervals:
• 10 percent completion
• 35 percent completion
• 60 percent completion
• 85 percent completion
• 100 percent completion
Payments are based on submitted receipts, invoices, and other supporting documentation showing expenditures incurred for the project in accordance with the approved budget included in the Awardee’s application.

Awardees must submit a project completion report to request final payment. The final 15 percent (from 85 to 100 percent) will not be paid without an approved completion report.

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Monthly Contractor Reporting
California Public Utilities Code section 281(l)(1)(A-C) requires Awardees to report monthly to the Commission the following information throughout the construction phase:
• The name and contractor’s license number of each licensed contractor and subcontractor undertaking a contract or 1 subcontract in excess of $25,000 to perform work on a project funded or financed pursuant to this section. • The location where a contractor or subcontractor described in subparagraph (A) will be performing that work. • The anticipated dates when that work will be performed.

Construction Progress Reports
Awardees must submit monthly construction progress reports. Within six weeks of the date on this award letter, Awardees must submit:

1. A construction schedule showing key permitting and construction milestones.

2. A high-level design in an acceptable geographic information system (GIS) format.

Each month thereafter the construction progress reports must include:
• An updated schedule for the build
o Must show permitting and construction start and completion times based on an Awardee-defined segmentation of the build.
o Segmentation must be sufficiently sized to show progress and correspond with payment intervals. • Geotagged photos showing key construction progress and completion, • Updated As-Builts, and
• Optical time-domain reflectometer (OTDR) reports for construction completed sections.

The geotagged photos, along with the As-Builts and OTDR reports, will be used to track completion of the project and verify the construction schedule, construction activities, and to expedite project reimbursement. Details for the GIS deliverable, schedule format, and geotagged photos can be found in the Commission’s Construction Progress Reports User Guide..

As part of the project completion report, Awardees will also be required to provide:
• Updated GIS file showing deviations from originally submitted high-level design • As-Built files showing construction prints and work completed • OTDR reports for all fiber terminations
1Licensed contractor or subcontractor means any contractor that holds a Contractor’s License through the Contractors State License Board (https://www.cslb.ca.gov/).

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Quarterly Reports
Awardees must submit quarterly progress reports to the Commission by the due dates shown below. Quarterly Reports must contain the information required in D.22-02-055, Appendix A, Section 14.

Reporting Period Project Information Due to CPUC
July 1 – September 30, 2024 October 6, 2024
October 1 – December 31, 2024 January 7, 2025
January 1 – March 31, 2025 April 6, 2025
April 1 – June 30, 2025 July 6, 2025
July 1 – September 30, 2025 October 6, 2025
October 1 – December 31, 2025 January 7, 2026
January 1 – March 31, 2026 April 6, 2026
April 1 – June 30, 2026 July 6, 2026
July 1 – September 30, 2026 October 6, 2026
October 1 – December 31, 2026 January 31, 2027
Awardees are responsible for contacting the Commission at [email protected] if the information cannot be submitted on time.

The Quarterly Reports requirement is separate and in addition to the monthly contractor reports and the payment requests.

Annual Reports
Awardees must submit annual reports that include the speed, pricing, subscription data (including number of customers enrolled in the successor to the Affordable Connectivity Program (ACP) once identified, low-cost, and low-income broadband plans), and any data allowance information on all offered plans.

The report must also include a weblink with information on the Awardee’s income-qualified and affordable plans. The associated webpage should provide all plan information, ways to subscribe, and any necessary forms.

Termination
The Commission or the Awardee may terminate a grant award at any time by delivering ten days written notice to the other party. In the event that the Awardee terminates the grant award, it will be required to refund within 30 days of the termination all payments received for work not completed or not accepted by the Commission.

Post-Completion Sale or Transfer
For three years after project completion, an Awardee must notify the Commission within five days of determining that the Awardee is planning to sell or transfer its assets. The Awardee shall also provide documentation, including an affidavit stating that the new entity will take full responsibility and ownership to comply with the requirements of the Last Mile

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Federal Funding Account grant and requirements of the U.S. Treasury Department. Returning a signed Consent Form is acceptance of these terms.

Additionally, Awardees seeking to transfer assets must file a Tier 2 Advice Letter with the following information:
• Purchase price
• Copy of the agreement
• Binding agreement from the purchaser or lessee to fulfill the terms and conditions relating to the project after such sale or lease
• An explanation as to how the transaction would be in the best interests of those served by the project.

Additional Information
Additional guidance detailing Federal reporting requirements will be provided post-award.

Reporting requirements and guidelines are subject to change, and CPUC may define additional requirements. Any additional requirements will be posted on CPUC’s website.

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Resolution T-17852 Date of Issuance: October 21, 2024
CD/CJ2
544078450 1

PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA
Communications Division RESOLUTION T-17852
Broadband Regional Initiatives Branch October 17, 2024

R E S O L U T I O N
RESOLUTION T-17852: Approves seven applications for grants for up to $18,011,261 from the Last Mile Federal Funding Account in San Luis Obispo County, providing service to 2,754 unserved locations.

I. SUMMARY
This Resolution recommends approval of seven Last Mile Federal Funding Account grants in the amount of up to $18,011,261.

This Resolution is part of the seventh package of Resolutions approving grants to Federal Funding Account applicants for broadband infrastructure projects serving unserved areas in California. Subsequent Resolutions will be presented for Commission vote as Communications Division Staff completes its analyses of applications.

The seven projects in this Resolution propose to make investments bringing the social, economic, civic, and public safety benefits of high-speed broadband to 2,754 unserved locations and an estimated unserved population of 8,641 in San Luis Obispo County. An estimated total population of 23,514 people will benefit from these investments as households and businesses that already have service in these communities will benefit from greater customer choice in the broadband market. The last mile connections funded by these grants build upon the state-owned open-access Middle-Mile Broadband Initiative.

Staff recommends grant awards to three entities (listed in the order in which they appear in this Resolution): Astound, the California Broadband Alliance, and the City of San Luis Obispo.

Astound is an independent telecommunications company offering service in multiple California counties. The California Broadband Alliance is a 501(c)3 non-profit organization working on broadband access in the Central Coast that has partnered with the independent telecommunications company Surfnet Communications to apply to the

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Resolution T-17852
CD/CJ2
2 Federal Funding Account. The City of San Luis Obispo is an incorporated city located in San Luis Obispo County.

Staff recommends the following seven grant applications for Commission approval as shown in Table 1 below. Maps and summaries associated with each project are in the appendices.

Table 1: Summary of Grant Funding
Applicant Project Name
Estimated
Unserved
Locations
Estimated
Unserved
Units
Estimated
Unserved
Population
Estimated
Benefitting
Population
Awarded
Amount
San Luis Obispo
Astound Atascadero –
Paso Robles 201 252 800 2,498 $6,794,215
Surfnet Branch 856 844 2,087 2,087 $2,093,539
Surfnet Corbett
Canyon 273 443 989 2,168 $1,280,937
Surfnet Old Oak Park 370 482 1,143 1,688 $1,550,572
City of San
Luis Obispo
San Luis
Obispo
Affordable
Broadband
Network
490 966 2,011 13,423 $4,863,799
Surfnet Shandon 443 424 1,281 1,318 $722,821
Surfnet Whitley
Gardens 121 131 330 332 $705,378
Total 2,754 3,542 8,641 23,514 $18,011,261
II. BACKGROUND
California’s multi-year broadband investment package established the last mile Federal Funding Account as part of the Budget Act of 2021 and Senate Bill 1561 and invested $2 billion in the program over multiple years. The Federal Funding Account funds the construction of last mile broadband infrastructure projects in unserved areas of California. The Federal Funding Account encourages the deployment of broadband throughout the State to enable the public to access internet-based safety applications, telehealth services, emergency services, and to allow first responders to communicate with each other and collaborate during emergencies.
1 Statute 2021, Chapters 84 and 112.

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Resolution T-17852
CD/CJ2
3 On April 21, 2022, the Commission issued Decision (D.) 22-04-055, Decision Adopting Federal Funding Account Rules. The rules and guidelines adopted in that decision included, among other items, the following: rules about projects to benefit Environmental and Social Justice Communities, affordable offers, five and ten-year price commitments, low-cost plans, project eligibility, application requirements, application objections, implementation of Public Utilities Code section 281(n) allocating funding between “rural counties” and “urban counties,” a process to reimburse grantees, a ministerial review process whereby Communications Division Staff may approve certain projects, and minimum performance standards for grantees.

The Federal Funding Account D. 22-04-055 includes requirements and preference for a number of affordability requirements including:
• Participation in the Affordable Connectivity Program or access to a “broadbased affordability program.” Given that the Affordable Connectivity Program has lapsed grantees must participate in a successor program when identified by the Commission.
• A five-year price commitment, and preference for a ten-year commitment. • Preference for a low-cost plan that is $40/month or less and provides speeds of at least 50 Megabits per second (Mbps) down and 20 Megabits per second up. • Preference for participation in the California and/or federal Lifeline programs (which may include bundled voice and broadband offerings).

Applications that committed to provide voice service and participate in LifeLine, consistent with the requirement to serve customers in the project area at prices not exceeding those in the application for five years after project completion, must provide voice service and participate in LifeLine for five years after project completion. In providing grant funding to projects the Commission is validating the need for and the state’s investment in the provision of communications service, including voice and programs supporting affordability like LifeLine, for the life of the infrastructure.

The Federal Funding Account Decision and Appendix specify additional consideration for disadvantaged communities or Environmental and Social Justice communities.2 The Commission made available on the Federal Funding Account Public Map,3the 2 The Commission Environmental and Social Justice Action plan includes definitions and data indicators for disadvantaged or Environmental and Social Justice communities including Disadvantaged Communities defined by the California Environmental Protection Agency (CalEPA) and low-income households defined as household incomes below 80 percent of the area median income. The Commission’s Environmental and Social Justice Action Plan 2.0 is available at:
https://www.cpuc.ca.gov/-/media/cpuc-website/divisions/news-and-outreach/documents/newsoffice/key-issues/esj/esj-action-plan-v2jw.pdf 3 The Federal Funding Account Public Map is available at: https://federalfundingaccountmap.vetro.io/

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Resolution T-17852
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4 Applicant Tool,4 and data downloads locations and census blocks meeting these definitions.5 A grant application window was opened on June 30, 2023, and closed at 4 p.m. on September 29, 2023; 484 applications were submitted. Application summaries were posted on October 23, 2023, and a 28-day objection period closed on November 20, 2023. Responses to objections were received until December 20, 2023.

Applications were holistically evaluated: required and supporting documentation and the merits of the applications were compared and assessed on a county basis. Following an initial analysis, Staff sent a data request to applicants and requested additional information. Staff’s holistic evaluation included project engineering, technical feasibility and design, financial viability, cost, applicant capacity, and community need, among other factors. Staff assessed how to manage overlapping applications and applications planning to include some already-served areas in their project area.6 Staff also evaluated how applications and groups of applications compared to competing applications in the same county.

The specific locations to be provided service for a given project will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations. The Federal Funding Account award will not fund locations supported by a federal broadband program with Capital Project Fund monies.7 4 Registration for the Federal Funding Account Applicant Tool is available at: FFA Applicant Tool Registration
5 Disadvantaged or Environmental and Social Justice communities and individual locations, for purposes of the Federal Funding Account, include those in Disadvantaged Communities census tracts as defined by CalEPA and low-income areas in which the census block group median household income is less than or equal to 80 percent of the higher of the county or state average. This data is available for download on the Federal Funding Account Public Map page (visited June 13, 2024), https://www.cpuc.ca.gov/industries-and-topics/internet-and-phone/broadband-implementation-forcalifornia/last-mile-federal-funding-account/ffa-public-map and the Federal Funding Account Application Resources Page (visited June 13, 2024), https://www.cpuc.ca.gov/industries-andtopics/internet-and-phone/broadband-implementation-for-california/last-mile-federal-fundingaccount/ffa-application-resources-page . 6 D.22-04-055 states that “households and businesses with an identified need for additional broadband infrastructure do not have to be the only ones in the service area served by an eligible broadband infrastructure project. Indeed, serving these households and businesses may require a holistic approach that provides service to a wider area, for example, in order to make ongoing service of certain households or businesses within the service area economical.”
7 Federal broadband programs include the Connect America Fund II (CAFII), Community Connects Grant Program (CCGP), Enhanced Alternative Connect America Cost Model (EACACM), Rural Digital Opportunity Fund (RDOF), Rural E-Connectivity Program (REP), Tribal Broadband Connectivity Program (TBCP), and Telephone Loan Program (TLP).

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5 III. APPLICATION SUMMARIES, DISCUSSION, AND RECOMMENDATIONS San Luis Obispo Summary
The allocation for projects in San Luis Obispo County in D. 22-04-005 is $22,346,936.

This Resolution recommends awarding five grants to the California Broadband Alliance, which has partnered with the applicant Surfnet Communications, one grant to Astound, and one grant to City of San Luis Obispo for projects in San Luis Obispo County. The recommended grant amount for projects in San Luis Obispo County is $18,011,261, which leaves a remainder of $4,335,675 of the allocation for San Luis Obispo County.

San Luis Obispo County Awards

1. Astound, Atascadero-Paso Robles
Staff recommends the Commission approve Astound’s application for a grant of up to $6,794,215 for the Atascadero-Paso Robles project.

The Atascadero-Paso Robles project proposes to serve an estimated 201 unserved locations based on a March 2024 supplemental application filing. There are approximately 252 unserved units in the project area. An estimated unserved population of 800 would be offered service. An estimated total population of 2,498 will benefit from these investments in the communities of City of Atascadero and City of Paso Robles. The last-mile fiber project will provide up to 2,000/2,000 Mbps service to consumers.

Astound will deploy approximately 33 miles of last-mile fiber. The network infrastructure will be 16 percent underground.

The Atascadero-Paso Robles project will benefit disadvantaged or Environmental and Social Justice communities; 49 percent of the unserved locations are in low-income communities. Astound will provide a low-cost plan that meets the requirements in D. 22-04-055, Section 3, and has committed to maintaining the price of that plan for at least ten years.

The proposed project will cost an estimated $6,794,215, of which the Federal Funding Account will fund approximately 100 percent of costs.

Staff determined that the applicant and the project are financially viable, and the applicant’s engineering meets the program standards. The applicant demonstrated the

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6 administrative, technical, and operational capacity to provide broadband service at the scale of this project.

This application received one objection. Staff verified that the application seeks funding only for unserved locations within the project area and that partial funding for fixed infrastructure through served areas is necessary to reach the unserved locations. The project area of Atascadero-Paso Robles was not modified in response to objections; the Federal Final Rule8 and D.22-04-0559 allow projects serving unserved locations to include served locations to make the project viable.

No Federal Funding Account Public Map comments were submitted in San Luis Obispo County.10 Atascadero-Paso Robles project area’s unserved locations were evaluated in light of the updated Federal Communications Commission and Federal Funding Account unserved data (as of June 30, 2023). In response to objections and this data, the number of unserved locations is unchanged at 201, the project area is unchanged, and the total grant amount is unchanged. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

The following submitted letters of support for this application: City of Atascadero, City of Paso Robles, Broadband Consortium of the Pacific Coast, Atascadero Chamber of Commerce, REACH the Regional Economic Action Coalition.

The proposed project provides the public safety benefits of reliable broadband infrastructure. This project will connect to Astound’s middle mile infrastructure.

Based on the information received, the Commission’s Energy Division has determined that this project has not met the requirements for a CEQA categorial exemption at this time. Astound must comply with the CEQA requirements discussed in the appendices.

If Astound provides additional documentation sufficient to justify a staff determination of CEQA exemption, then the project can be exempted by letter from the Communications Division Director or the director’s delegate or designee.

Astound and the Atascadero-Paso Robles project comply with all requirements for approval in D. 22-04-055. The Communications Division recommends that the 8 Department of the Treasury, Final Rule, Coronavirus State and Local Fiscal Recovery Funds, 31 C.F.R.

Part 35, 87 FR 4338-4454 (January 27, 2022) (Final Rule), available at:
https://www.federalregister.gov/documents/2022/01/27/2022-00292/coronavirus-state-and-localfiscal-recovery-funds. 9 D.22-04-055, Appendix A, Section 2, p. A-5.
10 See Federal Funding Account Public Map, https://federalfundingaccountmap.vetro.io/ (visited August 19, 2024).

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7 Commission approve the application of Astound for a grant of up to $6,794,215 for the Atascadero-Paso Robles project.

2. Surfnet Communications, Branch
Staff recommends the Commission approve Surfnet Communications’ application for a grant of up to $2,093,539 to the California Broadband Alliance for the Branch project.

The Branch project proposes to serve an estimated 856 unserved locations based on a March 2024 supplemental application filing. There are approximately 844 unserved units in the project area. An estimated unserved population of 2,087 would be offered service. An estimated total population of 2,087 will benefit from these investments in the community of Branch. The last-mile fiber project will provide up to 1000 Mbps/1000 Mbps service to consumers.

The California Broadband Alliance will be the grant recipient and owner of the project infrastructure. The California Broadband Alliance will enter into an agreement with the applicant, Surfnet Communications, who will manage the project construction. After the project is complete, Surfnet Communications will lease access to the infrastructure from the California Broadband Alliance.

Surfnet Communications will deploy approximately two miles of last-mile fiber and 25 of middle mile and backhaul fiber. The network infrastructure will be 5 percent underground.

Surfnet Communications will provide a low-cost plan that meets the requirements in D. 22-04-055, Section 3, and has committed to maintaining the price of that plan for at least ten years.

The proposed project will cost an estimated $2,093,539 of which the Federal Funding Account will fund approximately 100 percent of costs.

Staff determined that the applicant and the project are financially viable, and the applicant’s engineering meets the program standards. The applicant demonstrated the administrative, technical, and operational capacity to provide broadband service at the scale of this project.

This application received no objections.

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8 No Federal Funding Account Public Map comments were submitted in San Luis Obispo County.11 The Branch project area’s unserved locations were evaluated in light of the updated Federal Communications Commission and Federal Funding Account unserved data (as of June 30, 2023). In response to this data, the number of unserved locations is unchanged at 856, the project area is unchanged, and the total grant amount is unchanged. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

One letter of support was submitted for this application from the Broadband Consortium of the Pacific Coast.

The proposed project provides the public safety benefits of reliable broadband infrastructure. This project will connect to the open-access Middle-Mile Broadband Initiative. This project includes approximately 25 miles of open-access middle-mile fiber and backhaul fiber, and to connect them to the Middle-Mile Broadband Initiative.

Based on the information received, the Commission’s Energy Division has determined that this project has not met the requirements for a CEQA categorial exemption at this time. Surfnet Communications and the California Broadband Alliance must comply with the CEQA requirements discussed in the appendices. If Surfnet Communications or the California Broadband Alliance provides additional documentation sufficient to justify a staff determination of CEQA exemption, then the project can be exempted by letter from the Communications Division Director or the director’s delegate or designee.

The California Broadband Alliance, Surfnet Communications, and the Branch project comply with all requirements for approval in D. 22-04-055. The Communications Division recommends that the Commission approve the application of Surfnet Communications for a grant of up to $2,093,539 to the California Broadband Alliance for the Branch project.

3. Surfnet Communications, Corbett Canyon
Staff recommends the Commission approve Surfnet Communications’ application for a grant of up to $1,280,937 to the California Broadband Alliance for the Corbett Canyon project.
11 See Federal Funding Account Public Map, https://federalfundingaccountmap.vetro.io/ (visited August 19, 2024).

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9 The Corbett Canyon project proposes to serve an estimated 273 unserved locations based on a March 2024 supplemental application filing. There are approximately 443 unserved units in the project area. An estimated unserved population of 989 would be offered service. An estimated total population of 2,168 will benefit from these investments in the community of Corbett Canyon. The last-mile fiber project will provide up to 1000 Mbps/1000 Mbps per second service to consumers.

The California Broadband Alliance will be the grant recipient and owner of the project infrastructure. The California Broadband Alliance will enter into an agreement with the applicant, Surfnet Communications, who will manage the project construction. After the project is complete, Surfnet Communications will lease access to the infrastructure from the California Broadband Alliance.

Surfnet Communications will deploy approximately 18 miles of last-mile fiber. The network will be 5 percent underground.

Surfnet Communications will provide a low-cost plan that meets the requirements in D. 22-04-055, Section 3, and has committed to maintaining the price of that plan for at least ten years.

The proposed project will cost an estimated $1,280,937, of which the Federal Funding Account will fund approximately 100 percent of costs.

Staff determined that the applicant and the project are financially viable, and the applicant’s engineering meets the program standards. The applicant demonstrated the administrative, technical, and operational capacity to provide broadband service at the scale of this project.

This application received one objection. Staff determined that the objector did not provide sufficient documentation to substantiate a claim that it would serve the project area. The project area of Corbett Canyon was not modified in response to objections.

No Federal Funding Account Public Map comments were submitted in San Luis Obispo County.12 Corbett Canyon project area’s unserved locations were evaluated in light of the updated Federal Communications Commission and Federal Funding Account unserved data (as of June 30, 2023). In response to objections and this data, the number of unserved locations is unchanged at 273, the project area is unchanged, and the total grant amount is unchanged. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed 12 See Federal Funding Account Public Map, https://federalfundingaccountmap.vetro.io/ (visited August 19, 2024).

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10 engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

One letter of support was submitted for this application from the Broadband Consortium of the Pacific Coast.

The proposed project provides the public safety benefits of reliable broadband infrastructure and will benefit households located in High Fire Threat District 2. This project will connect to the open-access Middle-Mile Broadband Initiative.

Based on the information received, the Commission’s Energy Division has determined that this project has not met the requirements for a CEQA categorial exemption at this time. Surfnet Communications and the California Broadband Alliance must comply with the CEQA requirements discussed in the appendices. If Surfnet Communications or the California Broadband Alliance provides additional documentation sufficient to justify a staff determination of CEQA exemption, then the project can be exempted by letter from the Communications Division Director or the director’s delegate or designee.

Surfnet Communications, the California Broadband Alliance, and the Corbett Canyon project comply with all requirements for approval in D. 22-04-055. The Communications Division recommends that the Commission approve the application of Surfnet Communications for a grant of up to $1,280,937 to the California Broadband Alliance for the Corbett Canyon project.

4. Surfnet Communications, Old Oak Park
Staff recommends the Commission approve Surfnet Communications’ application for a grant of up to $1,550,572 to the California Broadband Alliance for the Old Oak Park project.

The Old Oak Park project proposes to serve an estimated 370 unserved locations based on a March 2024 supplemental application filing as modified by a subsequent objection.

There are approximately 482 unserved units in the project area. An estimated unserved population of 1,143 would be offered service. An estimated total population of 1,688 will benefit from these investments in the community of Old Oak Park. The last-mile fiber project will provide up to 1000 Mbps/1000 Mbps service to consumers.

The California Broadband Alliance will be the grant recipient and owner of the project infrastructure. The California Broadband Alliance will enter into an agreement with the applicant, Surfnet Communications, who will manage the project construction. After the project is complete, Surfnet Communications will lease access to the infrastructure from the California Broadband Alliance.

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11 Surfnet Communications will deploy approximately three miles of last-mile fiber and 15 miles of middle mile and backhaul fiber. The network will be 5 percent underground.

Surfnet Communications will provide a low-cost plan that meets the requirements in D. 22-04-055, Section 3, and has committed to maintaining the price of that plan for at least ten years.

The proposed project will cost an estimated $1,550,572, of which the Federal Funding Account will fund approximately 100 percent of costs.

Staff determined that the applicant and the project are financially viable, and the applicant’s engineering meets the program standards. The applicant demonstrated the administrative, technical, and operational capacity to provide broadband service at the scale of this project.

This application received one objection. Staff removed nine locations from the project that were determined to be served and reduced the proposed award to reflect fewer locations.

No Federal Funding Account Public Map comments were submitted in San Luis Obispo County.13 Old Oak Park project area’s unserved locations were evaluated in light of the updated Federal Communications Commission and Federal Funding Account unserved data (as of June 30, 2023). In response to objections and this data, the number of unserved locations was reduced to 370, and the total grant amount was reduced to $1,550,572. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

One letter of support was submitted for this application from the Broadband Consortium of the Pacific Coast.

The proposed project provides the public safety benefits of reliable broadband infrastructure and will benefit households located in High Fire Threat District 2. This project will connect to the open-access Middle-Mile Broadband Initiative.

Based on the information received, the Commission’s Energy Division has determined that this project has not met the requirements for a CEQA categorial exemption at this time. Surfnet Communications and the California Broadband Alliance must comply with the CEQA requirements discussed in the appendices. If Surfnet Communications 13 See Federal Funding Account Public Map, https://federalfundingaccountmap.vetro.io/ (visited August 19, 2024).

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12 or the California Broadband Alliance provides additional documentation sufficient to justify a staff determination of CEQA exemption, then the project can be exempted by letter from the Communications Division Director or the director’s delegate or designee.

Surfnet Communications, the California Broadband Alliance and the Old Oak Park project comply with all requirements for approval in D. 22-04-055. The Communications Division recommends that the Commission approve the application of Surfnet Communications for a grant of up to $1,550,572 to the California Broadband Alliance for the Old Oak Park project.

5. City of San Luis Obispo, San Luis Obispo Affordable Broadband Network Staff recommends the Commission approve the City of San Luis Obispo’s application for a grant of up to $4,863,799 for the San Luis Obispo Affordable Broadband Network project.

The San Luis Obispo Affordable Broadband Network project proposes to serve an estimated 490 unserved locations based on a March 2024 supplemental application filing. There are approximately 966 unserved units in the project area. An estimated unserved population of 2,011 would be offered service. An estimated total population of 13,423 will benefit from these investments in the community of San Luis Obispo. The last-mile fiber project will provide up to 1000/1000 Mbps service to consumers.

The City of San Luis Obispo will deploy approximately 5 miles of last-mile fiber. The network will be 32 percent underground.

The City of San Luis Obispo is the applicant and awardee. The City of San Luis Obispo will retain ownership and anticipates entering into an agreement with Astound to provide last mil service. This recommended award is conditioned on City of San Luis Obispo last-mile agreements that are consistent with the program requirements.

The San Luis Obispo Affordable Broadband Network project will benefit disadvantaged or Environmental and Social Justice communities; 78 percent of the unserved locations are in low-income communities. Through its contracted operator of Astound, the City of San Luis Obispo will provide a low-cost plan that meets the requirements in D. 22-04- 055, Section 3, and has committed to maintaining the price of that plan for at least ten years.

The proposed project will cost an estimated $6,074,810 of which the Federal Funding Account will fund approximately 80 percent of costs.

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13 Staff determined that the applicant and the project are financially viable, and the applicant’s engineering meets the program standards. The applicant demonstrated the administrative, technical, and operational capacity to provide broadband service at the scale of this project.

This application received two objections. Staff determined that fragmenting the applicant’s served areas is likely to threaten the fiscal and technical viability of the award. Therefore, the proposed project area remains unchanged. The Federal Final Rule and D.22-04-055 allow projects serving unserved locations to include served locations to make the project viable.

No Federal Funding Account Public Map comments were submitted in San Luis Obispo County.14 San Luis Obispo Affordable Broadband Network project area’s unserved locations were evaluated in light of the updated Federal Communications Commission and Federal Funding Account unserved data (as of June 30, 2023). In response to objections and this data, the number of unserved locations is unchanged at 490, the project area is unchanged, and the total grant amount is unchanged. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

The following submitted letters of support for this application: San Luis Coastal Unified School District, California Polytechnic State University – San Luis Obispo, Community Action Partnership of San Luis Obispo, People’s Self-Help Housing, REACH the Regional Economic Action Coalition, Broadband Consortium of the Pacific Coast, San Luis Obispo Council of Governments, and the San Luis Obispo Chamber of Commerce.

The proposed project provides the public safety benefits of reliable broadband infrastructure and will benefit households located in High Fire Threat District 2. This project will connect to the open-access Middle-Mile Broadband Initiative.

Based on the information received, the Commission’s Energy Division has determined that this project has not met the requirements for a CEQA categorial exemption at this time. The City of San Luis Obispo must comply with the CEQA requirements discussed in the appendices. If the City of San Luis Obispo provides additional documentation sufficient to justify a staff determination of CEQA exemption, then the project can be exempted by letter from the Communications Division Director or the director’s delegate or designee.
14 See Federal Funding Account Public Map, https://federalfundingaccountmap.vetro.io/ (visited August 19, 2024).

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14 City of San Luis Obispo and the San Luis Obispo Affordable Broadband Network project comply with all requirements for approval in D. 22-04-055. The Communications Division recommends that the Commission approve the application of City of San Luis Obispo for a grant of up to $4,863,799 for the San Luis Obispo Affordable Broadband Network project.

6. Surfnet Communications, Shandon
Staff recommends the Commission approve Surfnet Communications’ application for a grant of up to $722,821 to the California Broadband Alliance for the Shandon project.

The Shandon project proposes to serve an estimated 443 unserved locations based on a March 2024 supplemental application filing. There are approximately 424 unserved units in the project area. An estimated unserved population of 1,281 would be offered service. An estimated total population of 1,318 will benefit from these investments in the community of Shandon. The last-mile fiber project will provide up to 1000 Mbps/1000 Mbps per second service to consumers.

The California Broadband Alliance will be the grant recipient and owner of the project infrastructure. The California Broadband Alliance will enter into an agreement with the applicant, Surfnet Communications, who will manage the project construction. After the project is complete, Surfnet Communications will lease access to the infrastructure from the California Broadband Alliance.

Surfnet Communications will deploy approximately 6 miles of last-mile fiber. The network will be 5 percent underground.

Seven percent of the unserved locations in the Shandon project are in low-income communities. Surfnet Communications will provide a low-cost plan that meets the requirements in D. 22-04-055, Section 3, and has committed to maintaining the price of that plan for at least ten years.

The proposed project will cost an estimated $722,821, of which the Federal Funding Account will fund approximately 100 percent of costs.

Staff determined that the applicant and the project are financially viable, and the applicant’s engineering meets the program standards. The applicant demonstrated the administrative, technical, and operational capacity to provide broadband service at the scale of this project.

This application received no objections.

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15 No Federal Funding Account Public Map comments were submitted in San Luis Obispo County.15 The Shandon project area’s unserved locations were evaluated in light of the updated Federal Communications Commission and Federal Funding Account unserved data (as of June 30, 2023). In response to this data, the number of unserved locations is unchanged at 443, the project area is unchanged, and the total grant amount is unchanged. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

One letter of support was submitted for this application from the Broadband Consortium of the Pacific Coast.

The proposed project provides the public safety benefits of reliable broadband infrastructure. This project will connect to the open-access Middle-Mile Broadband Initiative.

Based on information that Surfnet Communications provided, the Commission’s Energy Division has confirmed that the project meets the criteria for the California Environmental Quality Act (CEQA) categorical exemptions under 14 California Code of Regulations (C.C.R.) Section 15301 (Existing Facilities), 14 C.C.R Section 15303 (New Construction or Conversion of Small Structures), and 14 C.C.R Section 15304 (Minor Alterations to Land). Thus, the Shandon project is categorically exempt from CEQA review and the CPUC may authorize funds for construction activities.

Surfnet Communications, the California Broadband Alliance, and the Shandon project comply with all requirements for approval in D. 22-04-055. The Communications Division recommends that the Commission approve the application of Surfnet Communications for a grant of up to $722,821 to the California Broadband Alliance for the Shandon project.

7. Surfnet Communications, Whitley Gardens
Staff recommends the Commission approve Surfnet Communications’ application for a grant of up to $705,378 to the California Broadband Alliance for the Whitley Gardens project.

The Whitley Gardens project proposes to serve an estimated 121 unserved locations based on a March 2024 supplemental application filing. There are approximately 131 unserved units in the project area. An estimated unserved population of 330 would be 15 See Federal Funding Account Public Map, https://federalfundingaccountmap.vetro.io/ (visited August 19, 2024).

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16 offered service. An estimated total population of 332 will benefit from these investments in the community of Whitley Gardens. The last-mile fiber project will provide up to 1000 Mbps/1000 Mbps per second service to consumers.

The California Broadband Alliance will be the grant recipient and owner of the project infrastructure. The California Broadband Alliance will enter into an agreement with the applicant, Surfnet Communications, who will manage the project construction. After the project is complete, Surfnet Communications will lease access to the infrastructure from the California Broadband Alliance.

Surfnet Communications will deploy approximately two miles of last-mile fiber and one mile of middle mile fiber. The network will be 5 percent underground.

Fifteen percent of the unserved locations in the Whitley Gardens project in low-income communities. Surfnet Communications will provide a low-cost plan that meets the requirements in D. 22-04-055, Section 3, and has committed to maintaining the price of that plan for at least ten years.

The proposed project will cost an estimated $705,378, of which the Federal Funding Account will fund approximately 100 percent of costs.

Staff determined that the applicant and the project are financially viable, and the applicant’s engineering meets the program standards. The applicant demonstrated the administrative, technical, and operational capacity to provide broadband service at the scale of this project.

This application received no objections.

No Federal Funding Account Public Map comments were submitted in San Luis Obispo County.16 Whitley Gardens project area’s unserved locations were evaluated in light of the updated Federal Communications Commission and Federal Funding Account unserved data (as of June 30, 2023). In response to this data, the number of unserved locations is unchanged at 121, the project area is unchanged, and the total grant amount is unchanged. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

One letter of support was submitted for this application from the Broadband Consortium of the Pacific Coast.
16 See Federal Funding Account Public Map, https://federalfundingaccountmap.vetro.io/ (visited August 19, 2024).

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17 The proposed project provides the public safety benefits of reliable broadband infrastructure. This project will connect to the open-access Middle-Mile Broadband Initiative.

Based on the information received, the Commission’s Energy Division has determined that this project has not met the requirements for a CEQA categorial exemption at this time. Surfnet Communications and the California Broadband Alliance must comply with the CEQA requirements discussed in the appendices. If Surfnet Communications or the California Broadband Alliance provides additional documentation sufficient to justify a staff determination of CEQA exemption, then the project can be exempted by letter from the Communications Division Director or the director’s delegate or designee.

Surfnet Communications, the California Broadband Alliance, and the Whitley Gardens project comply with all requirements for approval in D. 22-04-055. The Communications Division recommends that the Commission approve the application of Surfnet Communications for a grant of up to $705,378 to the California Broadband Alliance for the Whitley Gardens project.

Comments
In compliance with Public Utilities Code Section 311(g)(1), a Notice of Availability of this draft resolution was e-mailed on September 12, 2024, informing all parties on the CASF Distribution List and the R. 20-09-001 Service List of the availability of the draft of this Resolution, and of the opportunity to comment, at the Commission’s website at http://www.cpuc.ca.gov/.

Resolution comments were submitted on October 2, 2024, by Charter.

Charter’s Comments
Charter requests the removal of locations which Staff acknowledge are currently served.

They state that they believe this to be approximately 85 percent of locations in the project area, and that there is no evidence that proves building to the currently served locations is essential for the rest of the project. Charter requests substantial evidence that proves how deploying to served locations is essential for the viability of the project, and states that, if the Commission cannot prove that the served locations are necessary, then they should be removed.

Staff Response to Comments
With regards to Charter’s comments, all entities were given an opportunity to object to proposed applications and provide detailed data under the program rules. Charter’s comments to this resolution reiterated the objections that Charter submitted during the

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18 28-day objection period that lasted from October 23, 2023 to November 20, 2023. The comments do not present new or updated information. The City of San Luis Obispo submitted a thorough response to Charter’s objection on December 6, 2023, that analyzed residents’ inequitable access to broadband, showed that some neighborhoods are unserved, and argued that Charter does not provide reliable and affordable service at the locations that are considered served. In response to Charter’s objections, Staff reexamined Charter’s contentions that it already provides reliable high-speed broadband service to the locations where Charter submitted objections, and determined that the San Luis Obispo Affordable Broadband Network project could not feasibly serve the unserved locations in the project area without including the disputed locations. Furthermore, the San Luis Obispo Affordable Broadband Network project will provide reliable, low-cost broadband service in a disadvantaged community, benefitting served and unserved households alike. Staff has not modified the San Luis Obispo Affordable Broadband Network project area, grant amount, or locations in response to comments on the Resolution.

Nonetheless, Staff will confer with the City of San Luis Obispo regarding the specific locations to be provided service for the San Luis Obispo Affordable Broadband Network, which will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

IV. COMPLIANCE REQUIREMENTS
Awardees are required to comply with all the guidelines, requirements, and conditions associated with the grant of Federal Funding Account awards as specified in D.22-04- 055. All Awardees are also required to sign a consent form agreeing to the terms and conditions of the Federal Funding Account. Such compliance includes, but is not limited to, the items noted below.

A. Deployment Schedule: All CEQA-exempt projects must be completed within 18 months, and all other projects shall be completed within 24 months after receiving authorization to construct.

B. Pricing: By accepting these awards, the Awardees commit to serve customers in the project area at prices not exceeding those provided in the application for five years after project completion. Awardees who committed not to increase prices for a period of ten years in their application commit to serve customers in the project area for ten years after project completion. Should the need arise for grant recipients to adjust prices due to externalities outside their control (e.g. inflation), grant recipients may file and serve, on the R. 20-09-001 proceeding service list, a request to modify this requirement with the Communications Division.

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19 C. Speed and Latency: All households in the proposed project areas must be offered a broadband internet service plan with speeds of at least 100 megabits per second megabits per second download and 100 megabits per second upload, with not more than 100 milliseconds of latency.

D. Affordability: All projects shall participate in the Affordable Connectivity Program or otherwise provide access to a broad-based affordability program to low-income customers in the proposed service area of the broadband infrastructure that provides benefits to households commensurate with those provided under the Affordable Connectivity Program. Should the Affordable Connectivity Program end, the Commission will identify a successor low-income subsidy program in which participants must participate. Awardees must participate in a successor to the Affordable Connectivity Program identified after the grant is awarded.

E. Project Audit: The Commission has the right to conduct any necessary audit, verification, and discovery during project implementation/construction to ensure that Federal Funding Account funds are spent in accordance with Commission approval. All recipients of federally funded grants exceeding $750,000 will need to include a budget for a federal audit.17
F. Reporting Requirements: Numerous post-award reports are required. In summary, these include monthly contractor reports (if applicable), quarterly progress reports, and a final completion report.18
G. Prevailing Wage: Section 1720 of the California Labor Code requires Federal Funding Account projects be subject to prevailing wage requirements.19 Applicants accepting Federal Funding Account awards are committing to follow state prevailing wage requirements with regards to their projects.

H. Payments to Federal Funding Account Recipients: The Commission may reimburse Awardees’ expenses in accordance with Public Utilities Code Section 281(n)(2), D.22-04- 055, and the Appendix. Requests for payments may be submitted as the project is progressively deployed. The prerequisite for first payment is the submittal of a progress report to the Commission showing that a minimum of ten percent of the project (as determined by budget spent) has been completed. Subsequent payments may be made 17 Treasury, Compliance and Reporting Guidance State and Local Fiscal Recovery Funds (November 15, 2021 Version 2.1), available at https://home.treasury.gov/system/files/136/SLFRF-Compliance-andReporting-Guidance.pdf. 18 D. 22-04-055, Appendix A, Section 14.
19 D.22-054-055, Section 13.2, page 57.

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20 upon at least 25 percent intervals, with the final 15 percent payment request (from 85 to 100 percent) not eligible for payment without an approved completion report. Payments are based on submitted receipts, invoices and other supporting documentation showing expenditures incurred for the project in accordance with the approved Federal Funding Account budget included in the awardee’s application.

FINDINGS OF FACT

1. California’s multi-year broadband infrastructure investments in the Budget Act of 2021 and Senate Bill 156 (Statutes 2021, Chapters 84 and 112) provided $2 billion over multiple years to the Last Mile Federal Funding Account to facilitate, via reimbursement, construction of last mile broadband infrastructure projects to connect unserved Californians.

2. On April 21, 2022, the Commission approved Decision 22-04-055, which along with the Federal Final Rule, established the Last Mile Federal Funding Account and set program rules.

3. The Communications Division opened an application window for the Federal Funding Account on June 30, 2023, and closed it on September 29, 2023. Applicants submitted 484 applications before the deadline. Application summaries were posted on October 23, 2023, and a 28-day objection window closed on November 20, 2023.

Responses to objections were received until December 20, 2023.

4. Astound submitted an application for the Atascadero – Paso Robles project on September 29, 2023.

5. Surfnet Communications submitted applications for the Branch, Corbett Canyon, Old Oak Park, Shandon, and Whitley Gardens projects on September 29, 2023.

6. The City of San Luis Obispo submitted an application for the project on September 29, 2023.

7. Applicants responded to a supplemental data request that was due on March 12, 2024, providing information on project route miles, poles, unserved locations, middle-mile connectivity, and other updated project specific information.

8. The Commission has determined that Surfnet Communications’ Shandon project is categorically exempt from California Environmental Quality Act (CEQA) review pursuant to CEQA Guidelines at 14 California Code of Regulations (C.C.R.) Section 15301 regarding exemption for existing facilities, 14 C.C.R. Section 15303 regarding new construction or conversion of small structures, and 14 C.C.R. Section 15304,

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21 which consists of minor public or private alterations in the condition of land.

9. The Commission has determined that Astound’s Atascadero - Paso Robles project is not categorically exempt from California Environmental Quality Act review at this time.

10. The Commission has determined that Surfnet Communications’ Branch, Corbett Canyon, Old Oak Park, Shandon, and Whitley Gardens projects are not categorically exempt from California Environmental Quality Act review at this time.

11. The Commission has determined that the City of San Luis Obispo’s San Luis Obispo Affordable Broadband Network project is not categorically exempt from California Environmental Quality Act review at this time.

12. Communications Division staff analyzed the applications for compliance with Commission and Federal rules, reviewed local feedback, and conducted fiscal and technical analysis.

13. All applications listed above met minimum eligibility requirements provided in Decision 22-04-055.

14. Staff recommends approval of the applications in this resolution, as they comply with program rules as stated and contribute to the Federal Funding Account’s goal of building broadband internet infrastructure to communities without access to internet service at sufficient and reliable speeds.

15. Draft Resolution T-17852 was emailed to the CASF Distribution List and the R. 20- 09-001 Service List on September 12, 2024, in compliance with Public Utilities Code Section 311(g)(1).

THERFORE, IT IS ORDERED that:

1. The Commission shall award up to $6,794,215 in Federal Funding Account funds to Astound in order to complete the Atascadero – Paso Robles project, as described in the appendices. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

2. The Commission shall award up to $2,093,539 in Federal Funding Account funds to the California Broadband Alliance in order to complete the Branch project, as

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22 described in the appendices. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

3. The Commission shall award up to $1,280,937 in Federal Funding Account funds to the California Broadband Alliance in order to complete the Corbett Canyon project, as described in the appendices. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

4. The Commission shall award up to $1,550,572 in Federal Funding Account funds to the California Broadband Alliance in order to complete the Old Oak Park project, as described in the appendices. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

5. The Commission shall award up to $4,863,799 in Federal Funding Account funds to the City of San Luis Obispo in order to complete the San Luis Obispo Affordable Broadband Network project, as described in the appendices. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

6. The Commission shall award up to $722,821 in Federal Funding Account funds to the California Broadband Alliance in order to complete the Shandon project, as described in the appendices. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

7. The Commission shall award up to $705,378 in Federal Funding Account funds to the California Broadband Alliance in order to complete the Whitley Gardens project, as described in the appendices. The specific locations to be provided service will be updated and reconciled with the Broadband Serviceable Location Fabric after detailed engineering and project design, and the grant amount may be reduced consistent with a reduction in the number of locations.

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23 8. To ensure compliance with all program rules and guidelines, the Commission will not release funds to an applicant, including but not limited to the California Broadband Alliance and the City of San Luis Obispo, proposing to enter into agreement(s) with a third party or third parties for the ownership, operation, and/or leasing of the proposed infrastructure or network until the applicant provides the Commission with an advanced copy of the agreement document(s) as well as any signed agreements.

9. Applicants that committed to provide voice and/or Lifeline service must provide voice service and participate in LifeLine for five years after project completion in Federal Funding Account project areas.

10. For those projects not determined to be categorically exempt, the Commission cannot release funds for construction activities until California Environmental Quality Act (CEQA) review is complete. The awardees must comply with the requirements set forth in the CEQA Section of the Resolution. The awardees must provide their Proponent’s Environmental Assessment for each project prior to the first payment.

11. Awardee(s) shall comply with all guidelines, requirements, and conditions set forth in this resolution.

12. When a successor to the Affordable Connectivity Program is identified by the Commission, all awardees shall participate in that program.

13. All construction covered by the grant must be completed within the applicable 18- month or 24-month time frame. In the event of extenuating circumstances jeopardizing this timeline, the Awardee(s) must notify the Communications Division’s Director as soon as they become aware of any delay. If such notice is not provided, staff can take corrective actions including reducing payment for failure to satisfy this requirement.

14. If the awardee(s) fail to complete the project(s) in accordance with the terms outlined in Decision 22-04-055 and with the terms of the Commission’s approval, as set forth in this resolution, awardees must reimburse some or all the Federal Funding Account grants received or take other corrective action.

15. If staff evaluation finds any of the projects can be exempt from the California Environmental Quality Act, then the project can be exempted by letter from the Communications Division Director or the director’s delegate or designee.

16. The effective date of each award and encumbrance of funds is to be set, in consultation with the Applicant, by letter from the Communications Division

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24 Director or the director’s delegate or designee. All awards are contingent on available state budget appropriations funding.

This resolution is effective today.

I certify that the foregoing resolution was duly introduced, passed, and adopted at a conference of the Public Utilities Commission of the State of California held on October 17, 2024, the following Commissioners voting favorable thereon:
/s/ RACHEL PETERSON
Rachel Peterson
Executive Director

ALICE REYNOLDS
President
DARCIE L. HOUCK

JOHN REYNOLDS

KAREN DOUGLAS

MATTHEW BAKER
Commissioners

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APPENDIX A
California Broadband Alliance and Surfnet Communications California Environmental Quality Act Compliance Requirements
The following Surfnet Communications project is categorically exempt from California Environmental Quality Act (CEQA) review:
- Shandon
For the Shandon project located in unincorporated San Luis Obispo County, the CPUC was provided with project plans to construct six miles of fiber optic cable. The project includes 95 percent aerial installation on existing poles, and five percent underground.

Underground installation will be located in existing rights-of-way and utility easements and will avoid previously undisturbed ground. Aerial installation will occur on existing support structures and in compliance with CPUC GO 95 loading requirements.

Based on information that Surfnet Communications provided, the CPUC’s Energy Division has confirmed that the project meets the criteria for the CEQA categorical exemptions under 14 C.C.R Section 15301 (Existing Facilities), 14 C.C.R Section 15303 (New Construction or Conversion of Small Structures), and 14 C.C.R Section 15304 (Minor Alterations to Land). Thus, the Shandon project is categorically exempt from CEQA review and the CPUC may authorize funds for construction activities.

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APPENDIX B
Astound California Environmental Quality Act Compliance Requirements The following Astound project is subject to California Environmental Quality Act (CEQA) review:
 Atascadero – Paso Robles
The Commission must complete CEQA review prior to disbursing Federal Funding Account funds for construction activities. The initial funding granted in this Resolution may be used for project development and other Astound activities that do not involve construction or any activities that would have any direct or indirect effect on the physical environment.

Prior to any construction activity for the project, Astound is required to seek further authority from the Commission for such activity by filing a Proponent’s Environmental Assessment (PEA) pursuant to Commission Rule of Practice and Procedure 2.4; and must undergo an environmental review pursuant to CEQA (California Public Resources Code § 21000 et seq.).

Astound should contact the Supervisor of the Commission’s Energy Division CEQA Unit well in advance of a contemplated filing to (a) consult with staff regarding the process of developing and filing a PEA; (b) provide for cost recovery per Rule of Practice and Procedure 2.5; and (c) enter into a Memorandum of Understanding to allow the Energy Division to initiate the retention of an environmental contractor to perform the environmental review.

Astound must provide a PEA prior to the first payment. The Commission cannot release funds for the construction phase of this project until the Commission has completed CEQA review.

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APPENDIX C
California Broadband Alliance and Surfnet Communications California Environmental Quality Act Compliance Requirements
The following Surfnet Communications projects are subject to California Environmental Quality Act (CEQA) review:
 Branch
 Corbett Canyon
 Old Oak Park
 Whitley Gardens
The Commission must complete CEQA review prior to disbursing Federal Funding Account funds for construction activities. The initial funding granted in this Resolution may be used for project development and other Surfnet Communications or California Broadband Alliance activities that do not involve construction or any activities that would have any direct or indirect effect on the physical environment.

Prior to any construction activity for the project, Surfnet Communications and the California Broadband Alliance are required to seek further authority from the Commission for such activity by filing a Proponent’s Environmental Assessment (PEA) pursuant to Commission Rule of Practice and Procedure 2.4; and must undergo an environmental review pursuant to CEQA (California Public Resources Code § 21000 et seq.).

The California Broadband Alliance and Surfnet Communications should contact the Supervisor of the Commission’s Energy Division CEQA Unit well in advance of a contemplated filing to (a) consult with staff regarding the process of developing and filing a PEA; (b) provide for cost recovery per Rule of Practice and Procedure 2.5; and (c) enter into a Memorandum of Understanding to allow the Energy Division to initiate the retention of an environmental contractor to perform the environmental review.

The California Broadband Alliance and Surfnet Communications must provide a PEA prior to the first payment. The Commission cannot release funds for the construction phase of this project until the Commission has completed CEQA review.

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APPENDIX D
City of San Luis Obispo California Environmental Quality Act Compliance Requirements
The following City of San Luis Obispo project is subject to California Environmental Quality Act (CEQA) review:
 San Luis Obispo Affordable Broadband Network
The Commission must complete CEQA review prior to disbursing Federal Funding Account funds for construction activities. The initial funding granted in this Resolution may be used for project development and other City of San Luis Obispo activities that do not involve construction or any activities that would have any direct or indirect effect on the physical environment.

Prior to any construction activity for the project, the City of San Luis Obispo is required to seek further authority from the Commission for such activity by filing a Proponent’s Environmental Assessment (PEA) pursuant to Commission Rule of Practice and Procedure 2.4; and must undergo an environmental review pursuant to CEQA (California Public Resources Code § 21000 et seq.).

The City of San Luis Obispo should contact the Supervisor of the Commission’s Energy Division CEQA Unit well in advance of a contemplated filing to (a) consult with staff regarding the process of developing and filing a PEA; (b) provide for cost recovery per Rule of Practice and Procedure 2.5; and (c) enter into a Memorandum of Understanding to allow the Energy Division to initiate the retention of an environmental contractor to perform the environmental review.

The City of San Luis Obispo must provide a PEA prior to the first payment. The Commission cannot release funds for the construction phase of this project until the Commission has completed CEQA review.

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APPENDIX E
Astound Service Plans
As a condition of the grant awards in this Resolution, Astound is obligated to offer service to customers in the project areas of the listed projects at no less than the speeds in the Table below, no more than 100 milliseconds of latency, and no more than the prices20 in the Table below, including installation, for at least ten years following project completion:
 Atascadero – Paso Robles
Plan Speed Price in 2024
Dollars
Notes
Internet
First
50/50 Mbps $10/month Customers must provide
documentation showing
eligibility for a qualifying
program.21
Low-Cost
Plan
100/100 Mbps $40/month -
1 Gig
Internet
1,000/1,000 Mbps $80/month -
2 Gig
Internet
2,000/2,000 Mbps $129.95/month -
As a condition of the grant awards in this Resolution, Astound has committed to provide LifeLine-discounted voice service in the project area listed. 20 Prices may increase at no more than the rate of inflation, defined by the Consumer Price Index. 21 Qualifying programs/income thresholds include: Medicaid; Public Housing Assistance; Unemployment; Supplemental Nutrition Assistance Program; Temporary Assistance for Needy Families; Supplemental Security Income; National School Lunch Program or Head Start; Low Income Home Energy Assistance Program; the Special Supplemental Nutrition Program for Women, Infants and Children; Federal Pell Grants; Veterans Administration Pensions; Tribal Assistance, including Tribal Temporary Assistance to Needy Families and Food Distribution Program on Indian Reservations.

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APPENDIX F
California Broadband Alliance and Surfnet Communications Service Plans As a condition of the grant awards in this Resolution, the California Broadband Alliance and Surfnet Communications are obligated to offer service to customers in the project areas of the listed projects at no less than the speeds in the Table below, no more than 100 milliseconds of latency, and no more than the prices22 in the Table below, including installation, for at least ten years following project completion.  Branch
 Corbett Canyon
 Old Oak Park
 Shandon
 Whitley Gardens
Plan Speed Price in 2024 Dollars Notes
Low-Cost
Plan
50/20 Mbps $40/month -
Standard
Plan
200/200 Mbps $90/month -
Premium
Plan
1,000/1,000
Mbps
$150/month -
22 Prices may increase at no more than the rate of inflation, defined by the Consumer Price Index.

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APPENDIX G
City of San Luis Obispo Service Plans
As a condition of the grant awards in this Resolution, the City of San Luis Obispo is obligated to offer service to customers in the project areas of the listed projects at no less than the speeds in the Table below, no more than 100 milliseconds of latency, and no more than the prices23 in the Table below, including installation, for at least ten years following project completion.
 San Luis Obispo Affordable Broadband Network
Plan Speed Price in 2024
Dollars
Notes
Internet First 50/50
Mbps
$9.99/month Customers must provide
documentation showing
eligibility for a qualifying
program.24
Low-Cost Plan 100/100
Mbps
$40/month -
1 Gig Internet 1/1 Gbps $80/month -
23 Prices may increase at no more than the rate of inflation, defined by the Consumer Price Index. 24 Qualifying programs/income thresholds include: Medicaid; Public Housing Assistance; Unemployment; Supplemental Nutrition Assistance Program; Temporary Assistance for Needy Families; Supplemental Security Income; National School Lunch Program or Head Start; Low Income Home Energy Assistance Program; the Special Supplemental Nutrition Program for Women, Infants and Children; Federal Pell Grants; Veterans Administration Pensions; Tribal Assistance, including Tribal Temporary Assistance to Needy Families and Food Distribution Program on Indian Reservations.

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APPENDIX H
Atascadero – Paso Robles Project
Key Information
Project Name Atascadero-Paso Robles
Applicant Name Astound Broadband, LLC
Community Names City of Atascadero, City of El Paso de Robles County San Luis Obispo County
County Allocation $22,346,936
Project Size (in square miles) 9
Maximum Download/Upload speed 2000 Mbps/2000 Mbps
Lowest cost plan (non-income qualified) $40 for 100/100 Mbps Low-income plan $10 for 50/50 Mbps
Low-cost plan $40 for 50/20 Mbps minimum
LifeLine Participation Yes
Percent Disadvantaged Communities 0 percent
Percent Low-Income Areas 49 percent
Median Household Income (weighted) $53,730
Area Households 767
Area Population 2498
Estimated locations within 1000 feet of the
project area (location passings) 2511
Estimated units within 1000 feet of the project
area (unit passings) 3775
Unserved locations proposed to be served by
the project 201
Unserved locations in the project area 192
Unserved units in the project area 252
Estimated unserved population in the project
area
800

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Estimated unserved Multiple Dwelling Unit
(MDU) locations in the project area
26 Estimated unserved Multiple Dwelling Unit
(MDU) location units in the project area
86 Community Anchor Institutions benefitting
from the project 7
Public safety locations benefitting from the
project 1
Does the project connect to public open
access middle mile? No
Distance of middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project
0 Grant costs for middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project
$0
Grant costs for last-mile delivery $6,794,215
Deployment Schedule 15 Months
Total Project Cost $6,794,215
Amount of FFA grant funds requested $6,794,215
Applicant funded $0
Grant (excluding middle mile) per unserved
unit in the project area
$26,961
Grant (excluding middle mile) per unit passing $1,800

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Map of Atascadero – Paso Robles

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APPENDIX I
Branch Project
Key Information
Project Name Branch
Applicant Name Surfnet Communications, Inc.

Community Names Branch
County San Luis Obispo
County Allocation $22,346,936
Project Size (in square miles) 5
Maximum Download/Upload speed 1000 Mbps/ 1000 Mbps
Lowest cost plan (non-income qualified) $40 for 50/20 Mbps minimum Low-income plan $15 for 200/200 Mbps
Low-cost plan $40 for 50/20 Mbps minimum
LifeLine Participation No
Percent Disadvantaged Communities 0 percent
Percent Low-Income Areas 0 percent
Median Household Income (weighted) $106,050
Area Households 799
Area Population 2087
Estimated locations within 1000 feet of the
project area (location passings) 869
Estimated units within 1000 feet of the project
area (unit passings) 888
Unserved locations proposed to be served by
the project 856
Unserved locations in the project area 827
Unserved units in the project area 844
Estimated unserved population in the project
area 2087

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Estimated unserved Multiple Dwelling Unit
(MDU) locations in the project area 17
Estimated unserved Multiple Dwelling Unit
(MDU) location units in the project area 34
Community Anchor Institutions benefitting
from the project 2
Public safety locations benefitting from the
project 0
Does the project connect to public open
access middle mile? Yes
Distance of middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project 24.8
Grant costs for middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project $0
Grant costs for last-mile delivery $2,093,539
Deployment Schedule 18 Months
Total Project Cost $2,093,539
Amount of FFA grant funds requested $2,093,539
Applicant funded $0
Grant (excluding middle mile) per unserved
unit in the project area $2,480
Grant (excluding middle mile) per unit passing $2,358

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Map of Branch

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APPENDIX J
Corbett Canyon Project
Key Information
Project Name Corbett Canyon
Applicant Name Surfnet Communications, Inc.

Community Names Corbett Canyon
County San Luis Obispo
County Allocation $22,346,936
Project Size (in square miles) 5
Maximum Download/Upload speed 1000 Mbps/ 1000 Mbps
Lowest cost plan (non-income qualified) $40 for 50/20 Mbps minimum Low-income plan $15 for 200/200 Mbps
Low-cost plan $40 for 50/20 Mbps minimum
LifeLine Participation No
Percent Disadvantaged Communities 0 percent
Percent Low-Income Areas 0 percent
Median Household Income (weighted) $89,567
Area Households 788
Area Population 2168
Estimated locations within 1000 feet of the
project area (location passings) 1307
Estimated units within 1000 feet of the project
area (unit passings) 1771
Unserved locations proposed to be served by
the project 273
Unserved locations in the project area 317
Unserved units in the project area 443
Estimated unserved population in the project
area 989

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Estimated unserved Multiple Dwelling Unit
(MDU) locations in the project area 68
Estimated unserved Multiple Dwelling Unit
(MDU) location units in the project area 194
Community Anchor Institutions benefitting
from the project 2
Public safety locations benefitting from the
project 0
Does the project connect to public open
access middle mile? Yes
Distance of middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project 18
Grant costs for middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project $0
Grant costs for last-mile delivery $1,280,937
Deployment Schedule 18 Months
Total Project Cost $1,280,937
Amount of FFA grant funds requested $1,280,937
Applicant funded $0
Grant (excluding middle mile) per unserved
unit in the project area $2,892
Grant (excluding middle mile) per unit passing $723

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Map of Corbett Canyon

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APPENDIX K
Old Oak Park Project
Key Information
Project Name Old Oak Park
Applicant Name Surfnet Communications, Inc.

Community Names Old Oak Park
County San Luis Obispo
County Allocation $22,346,936
Project Size (in square miles) 5
Maximum Download/Upload speed 1000 Mbps/ 1000 Mbps
Lowest cost plan (non-income qualified) $40 for 50/20 Mbps minimum Low-income plan $15 for 200/200 Mbps
Low-cost plan $40 for 50/20 Mbps minimum
LifeLine Participation No
Percent Disadvantaged Communities 0 percent
Percent Low-Income Areas 0 percent
Median Household Income (weighted) $89,567
Area Households 689
Area Population 1688
Estimated locations within 1000 feet of the
project area (location passings) 1073
Estimated units within 1000 feet of the project
area (unit passings) 1329
Unserved locations proposed to be served by
the project 370
Unserved locations in the project area 362
Unserved units in the project area 482
Estimated unserved population in the project
area 1143

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Estimated unserved Multiple Dwelling Unit
(MDU) locations in the project area 68
Estimated unserved Multiple Dwelling Unit
(MDU) location units in the project area 188
Community Anchor Institutions benefitting
from the project 6
Public safety locations benefitting from the
project 0
Does the project connect to public open
access middle mile? Yes
Distance of middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project 14.82
Grant costs for middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project $0
Grant costs for last-mile delivery $1,550,572
Deployment Schedule 18 Months
Total Project Cost $1,550,572
Amount of FFA grant funds requested $1,550,572
Applicant funded $0
Grant (excluding middle mile) per unserved
unit in the project area $3,217
Grant (excluding middle mile) per unit passing $1,167

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Map of Old Oak Park Project

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APPENDIX L
San Luis Obispo Affordable Broadband Network Project
Key Information
Project Name
San Luis Obispo Affordable Broadband
Network
Applicant Name City of San Luis Obispo
Community Names San Luis Obispo
County San Luis Obispo
County Allocation $22,346,936
Project Size (in square miles) 3
Maximum Download/Upload speed 1000 Mbps/ 1000 Mbps
Lowest cost plan (non-income qualified) $40 for 100/100 Mbps Low-income plan $9.99 for 50/50 Mbps
Low-cost plan $40 for 50/20 Mbps Minimum
LifeLine Participation No
Percent Disadvantaged Communities 0 percent
Percent Low-Income Areas 78 percent
Median Household Income (weighted) $56,866
Area Households 4566
Area Population 13423
Estimated locations within 1000 feet of the
project area (location passings) 7968
Estimated units within 1000 feet of the project
area (unit passings) 16205
Unserved locations proposed to be served by
the project 490
Unserved locations in the project area 487
Unserved units in the project area 966

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Estimated unserved population in the project
area
2011
Estimated unserved Multiple Dwelling Unit
(MDU) locations in the project area
184
Estimated unserved Multiple Dwelling Unit
(MDU) location units in the project area
663
Community Anchor Institutions benefitting
from the project 37
Public safety locations benefitting from the
project 4
Does the project connect to public open
access middle mile? Yes
Distance of middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project
0 Grant costs for middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project
$0
Grant costs for last-mile delivery $4,863,799
Deployment Schedule 18 Months
Total Project Cost $6,074,810
Amount of FFA grant funds requested $4,863,799
Applicant funded $1,211,011
Grant (excluding middle mile) per unserved
unit in the project area
$5,035
Grant (excluding middle mile) per unit passing $300

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Map of San Luis Obispo Affordable Broadband Network

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APPENDIX M
Shandon Project
Key Information
Project Name Shandon
Applicant Name Surfnet Communications, Inc.

Community Names Shandon
County San Luis Obispo
County Allocation $22,346,936
Project Size (in square miles) 2
Maximum Download/Upload speed 1000 Mbps/ 1000 Mbps
Lowest cost plan (non-income qualified) $40 for 50/20 Mbps minimum Low-income plan $15 for 200/200 Mbps
Low-cost plan $40 for 50/20 Mbps minimum
LifeLine Participation No
Percent Disadvantaged Communities 0 percent
Percent Low-Income Areas 4 percent
Median Household Income (weighted) $72,860
Area Households 422
Area Population 1318
Estimated locations within 1000 feet of the
project area (location passings) 432
Estimated units within 1000 feet of the project
area (unit passings) 455
Unserved locations proposed to be served by
the project 443
Unserved locations in the project area 403
Unserved units in the project area 424
Estimated unserved population in the project
area 1281

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Estimated unserved Multiple Dwelling Unit
(MDU) locations in the project area 21
Estimated unserved Multiple Dwelling Unit
(MDU) location units in the project area 42
Community Anchor Institutions benefitting
from the project 10
Public safety locations benefitting from the
project 3
Does the project connect to public open
access middle mile? Yes
Distance of middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project 6
Grant costs for middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project $0
Grant costs for last-mile delivery $722,821
Deployment Schedule 18 Months
Total Project Cost $722,821
Amount of FFA grant funds requested $722,821
Applicant funded $0
Grant (excluding middle mile) per unserved
unit in the project area $1,705
Grant (excluding middle mile) per unit passing $1,589

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Map of Shandon Project

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Resolution T-17852
CD/CJ2
N-1

APPENDIX N
Whitley Gardens Project
Key Information
Project Name Whitley Gardens
Applicant Name Surfnet Communications, Inc.

Community Names Whitley Gardens
County San Luis Obispo
County Allocation $22,346,936
Project Size (in square miles) 2
Maximum Download/Upload speed 1000 Mbps/ 1000 Mbps
Lowest cost plan (non-income qualified) $40 for 50/20 Mbps minimum Low-income plan $15 for 200/200 Mbps
Low-cost plan $40 for 50/20 Mbps minimum
LifeLine Participation No
Percent Disadvantaged Communities 0 percent
Percent Low-Income Areas 15 percent
Median Household Income (weighted) $86,087
Area Households 128
Area Population 332
Estimated locations within 1000 feet of the
project area (location passings) 160
Estimated units within 1000 feet of the project
area (unit passings) 171
Unserved locations proposed to be served by
the project 121
Unserved locations in the project area 123
Unserved units in the project area 131
Estimated unserved population in the project
area 330

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Resolution T-17852
CD/CJ2
N-2
Estimated unserved Multiple Dwelling Unit
(MDU) locations in the project area 8
Estimated unserved Multiple Dwelling Unit
(MDU) location units in the project area 16
Community Anchor Institutions benefitting
from the project 0
Public safety locations benefitting from the
project 0
Does the project connect to public open
access middle mile? Yes
Distance of middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project 1.35
Grant costs for middle-mile, backhaul, and
connection to Middle Mile Broadband Initiative
in project $0
Grant costs for last-mile delivery $705,378
Deployment Schedule 18 Months
Total Project Cost $705,378
Amount of FFA grant funds requested $705,378
Applicant funded $0
Grant (excluding middle mile) per unserved
unit in the project area $5,385
Grant (excluding middle mile) per unit passing $4,125

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Resolution T-17852
CD/CJ2
N-3
Map of Whitley Garden Project

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Resolution T-17852
CD/CJ2
O-1

APPENDIX O
California Public Utilities Commission
Federal Funding Account, Last Mile Program
Guidance to Staff Regarding

CONSENT FORM
Acknowledgement and Acceptance of Terms
Awardee Name:

Key Project Contact:

Project Name:

The Awardee identified above acknowledges receipt of the California Public Utilities Commission Resolution or Award Letter and agrees to comply with all grant terms, conditions, and requirements set forth in the Resolution or Award Letter and those in the Federal Funding Account, Last Mile program rules. Awards are contingent on available state budget appropriations funding.

Undersigned representative of __________________________________ [Name of Awardee] is duly authorized to execute this Consent Form on behalf of the Awardee and to bind the Awardee to the terms, conditions, and requirements set forth in California Public Utilities Commission Resolution or Award Letter and those in the Federal Funding Account, Last Mile program rules.

Dated this _____ day of _____________, 20____.

Signature of Awardee Representative: _____________________________________________________ Title __________________________________________________________ Printed Name __________________________________________________ Name of Representative’s Organization:
______________________________________________________________ Business Address:

Street address, suite/apt. number
City, state, and ZIP Code
Telephone Number: ________________________________
Email Address: _____________________________________

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1 Erquiaga, Josh
From: Baker, John C. <[email protected]>
Sent: Monday, November 4, 2024 15:01
To: Erquiaga, Josh
Subject: Re: Application Status Update
Hi Josh,
That's not a problem. We've been extending for Council meetings across the state.

Your new deadline is Dec. 20.

John
John C. Baker (He/Him)
Broadband Deployment Team, Communications Division
California Public Utilities Commission
505 Van Ness Ave., San Francisco CA 94102
(415) 703-1568 / [email protected]
From: Erquiaga, Josh <[email protected]>
Sent: Monday, November 4, 2024 2:36 PM
To: Baker, John C. <[email protected]>
Cc: Will Morat <[email protected]>
Subject: [EXTERNAL] RE: Application Status Update

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Hi John,
We received our award letter last Thursday, which states that we must complete all forms within 30 days of receipt. Our current City Council schedule has us bringing this award to our Council for approval on December 10th, which is the first available Council Meeting to which we can bring this item. I had emailed [email protected] per below to see if we can get an extension to December 20th to accommodate our Council meeting schedule, but I hadn’t heard back yet. Is there someone else I should reach out to on this question?
Thanks!
Josh Erquiaga
pronouns he/him/his
Information Technology Manager
E [email protected]
T 805.781.7526

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2 From: Broadband Grant Portal No-Reply <[email protected]> Sent: Wednesday, October 30, 2024 09:19
To: Erquiaga, Josh <[email protected]>
Subject: Application Status Update

This message is from an External Source. Use caution when deciding to open attachments, click links, or respond.

Dear City of San Luis Obispo,
Congratulations! We are pleased to inform you that City of San Luis Obispo has been awarded a Federal Funding Account grant. Please find attached Award letter with this email, which also outlines the next steps in the award process.

The Award letter provides links to documents, which must be completed, signed, and submitted through the Broadband Grant Portal in order to begin processing your award.

To submit your documents, log into the Broadband Grant Portal:

1.Go to "My Awards" page and click on the "Files" tab.

2.Click the links to download the Consent Form and either the Government Agency Taxpayer ID Form (for government entities) or Payee Data Record Form (for nongovernment entities).

3.Upload the completed document for each individual form

4.Click the "Submit for Approval" link to submit each form.

If you have any questions, please contact [email protected].

Thank you,
Federal Funding Account Team.

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October 8, 2024
City of San Luis Obispo
990 Palm St.

San Luis Obispo, California  93401 EIN: 95‐6000781
ATTN: Joshua Erquiaga Email: [email protected]
Information Technology Manager Phone: (805) 781‐7526
This is a Grant Agreement between the California Emerging Technology Fund (CETF) and City of San Luis Obispo (Grantee) for CETF to provide a Grant of $20,000 to support participation of the Grantee in the  Best Practices Check List Project Learning Community in Fiscal Year 2024‐2025.  This Grant Agreement shall become effective upon signing by the Grantee and shall end June 30, 2025.

Scope of Work
Grantee shall be responsible for ensuring that at least 1 representative of your jurisdiction attends the entire time and participates fully in each of the following 3 Learning Community Workshops:
 Wednesday, September 25, 2024 – 1PM‐4PM
 Thursday, February 20, 2025 – 9AM‐Noon
 Thursday, April 24, 2025 – 9AM‐Noon
Grantee is invited to attend an optional webinar on Thursday, December 5, 2024, 9AM‐Noon, to learn about other grant funding opportunities, particularly through the California Public Utilities Commission (CPUC) California Advanced Services Fund (CASF), but attendance is not required.

Grantee shall be responsible for completing an updated Best Practices Check List (to determine if any additional Best Practices were adopted as a result of the Learning Community) and submitting it along with a concise Final Report (in a format provided by CETF) by Friday, May 16, 2025.

If the Grantee's designated representative is unable to attend one of the scheduled Learning Community Workshops, then Grantee shall be responsible for assigning another representative to attend that Workshop.  Failure to attend the Learning Community Workshops in a timely manner or be present and participating during all 3 hours of the Workshops shall be grounds for termination of this Grant Agreement and repayment of the Grant funds received.  If an unforeseen emergency circumstance occurs, Grantee must immediately notify CETF by email and explain the emergency.  CETF may allow submission of a written assignment to make up for an absence due to an unforeseen emergency.

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Page 2 ends

Grantee acknowledges that the Best Practices Check List includes acceleration of Adoption and that CETF shall provide a template for Grantee to distribute information to low‐income households about affordable lower‐cost Internet service offers and Digital Literacy Training resources using existing communication channels (that require no significant additional cost to the jurisdiction).  Grantee further acknowledges that CETF identified $535,000 of the total Best Practices Check List Project Grants ($1,155,000) as match in a Competitive Grant Application on behalf of the Get Connected! California Partnership submitted to the U.S. Department of Commerce National Telecommunications and Information Administration (NTIA).

Grant Payment Schedule
Grant Payment shall be made as follows:  $10,000 upon returning this signed Grant Agreement to CETF; $5,000 upon attendance of Workshop #2; and $5,000 upon submission of the Final Report along with the updated Check List.

General Provisions
As a Grantee, City of San Luis Obispo shall not be covered by CETF employer benefits, workers’ compensation or other insurance policies.  Grantee shall indemnify and hold harmless CETF, its present and future Officers, Directors, employees and agents to the fullest extent by law for any and all claims, liabilities, losses and expenses, including reasonable attorney’s fees, directly, indirectly, wholly, or partially arising from or in connection with any negligent act or omission by Grantee.

Grantee may not use CETF funds to carry on propaganda or otherwise attempt to influence legislation within the meaning of the Code of Federal Regulations, Internal Revenue Service, Department of the Treasury Section 53.4945(d)(1) unless explicitly approved by CETF.  Further, it is our intent and understanding that nothing herein violates any law, regulation or code of ethics.

If this Grant Agreement is acceptable to you, please sign and return to CETF.

We look forward to working together to close the Digital Divide, promote Digital Inclusion, and achieve Digital Equity in California.

Sincerely,
Sunne Wright McPeak    Alana O'Brien
President and CEO       Vice President of Operations
Accepted on behalf of City of San Luis Obispo:
_________________________________ ____________________________ Signature         Date
_________________________________ _____________________________ Name           Title Page 212 of 671
Item 5h
Department: Administration
Cost Center: 1004
For Agenda of: 12/10/2024
Placement: Consent
Estimated Time: N/A
FROM: Greg Hermann, Deputy City Manager
Prepared By: McKenzie Taffe, Economic Development Analyst SUBJECT: AUTHORIZE STAFF TO SUBMIT THREE GRANT APPLICATIONS FOR

THE UPLIFT CENTRAL COAST CATALYST PARTNERSHIP

OPPORTUNITY

RECOMMENDATION

1. Authorize staff to submit three grant applications, each requesting $250,000, for funding under the Uplift Central Coast Catalyst Partnership Opportunity. The applications will support the following programs: 1) Childcare Grants, 2) Conference Center Project Plan, and 3) DEI Small Business Grant Program; and

2. Authorize the City Manager, or their designee, to execute all related grant documents and approve budget changes necessary to appropriate the grant amount(s) upon notification that the grant(s) have been awarded.

POLICY CONTEXT
The City of San Luis Obispo’s Financial Management Manual, Section 740 - Grant Management Policy states that Council will approve all grant applications in excess of $5,000 and delegate receipt and contract execution to the City Manager.

DISCUSSION
In early October 2024, the City received a Notice of Funding Opportunity (NOFO) from REACH for the Uplift Central Coast Catalyst Partnership Opportunity. The objective of Catalyst Predevelopment Funding is to support sector-specific, exploratory, predevelopment activities that align with regional strategies developed under the California Jobs First initiative. The funding aims to foster economic resilience, environmental sustainability, and equitable growth by investing in projects that:
 Advance priorities and promote the strategies identified in Uplift’s Regional Plan Part II.
 Ensure that workers and disinvested communities are the primary beneficiaries.  Leverage federal, state, and private dollars to maximize impact.

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Item 5h
Catalyst Predevelopment Phase Projects can fall into one of three stages: (1) Concept:

Up to $50,000; (2) Accelerator: Up to $250,000; (3) Launchpad: Up to $1,000,000. Final budget amounts are subject to change based on negotiations between Uplift and awardees. With assistance from the City’s grant writer, Adrienne Harris, the City submitted three Letters of Interest (LOIs) for "Accelerator” programs for the following projects that are in alignment with the grant objectives:

1. Childcare Expansion (Attachment A): This proposal is for up to $250,000 to continue the City’s Childcare Grant Program and for City fee waivers and zoning regulation updates, aiming to reduce licensure barriers, increase quality childcare availability, and facilitate workforce reintegration for parents by expanding childcare slots.

This work is outlined in Major City Goal 1.2:
g. Continue to support new and expanded private childcare options through the use of grant funding and other programs.
h. Continue to support the childcare options for school age children through the City's own programs and programs in conjunction with other partners This work also overlaps with Economic Development Strategic Plan Tasks:

3.1.7. Continue to support new and expanded private childcare options through the use of grant funding and other programs.

3.1.8. Initiate an update to the zoning regulations to further incentivize and streamline the review and permitting of day care centers, including consideration of relaxed property development standards

2. Conference Center Project Plan (Attachment B): This proposal is for up to $250,000 to create a site plan for a new conference center at the soon-to-bevacated Downtown courthouse location, aiming to boost local economic development, provide a community venue, and attract diverse events, ultimately generating significant economic and fiscal impacts. Initial feedback from the City’s Letter of Intent identified that the grant application should center arts and culture, disinvested communities, and community partners in the project.

This work is outlined in the following Economic Development Strategic Plan Task:

2.3.3. Restart discussions with partners regarding the potential of a conference facility and explore potential funding structures (i.e., public, private, or publicprivate partnership).

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Item 5h

3. DEI Small Business Grant Program (Attachment C): This proposal is for up to $250,000 to continue and expand funding for the City’s DEI Small Business Grant Program. This program used one-time funding to provide direct funding to businesses to increase access and availability of products and services that contribute to making San Luis Obispo a more welcoming community.

This work is outlined in our Diversity, Equity, and Inclusion Strategic Plan Tactic:

1.2.8. Research opportunities to support ongoing funding for the DEI SLO Business Grant Program.

On November 1, 2024, the City was notified that all of the above-mentioned project plans have been selected to submit full grant proposals. Additionally, the City has been in partnership with local agencies comprised of the County of San Luis Obispo, San Luis Coastal Unified School District, and Cal Poly State University for a county-wide childcare feasibility study. All four agencies are in collaboration, with Cal Poly serving as the oversight agency, in submitting for an additional grant opportunity with the Uplift Central Coast Catalyst Partnership Opportunity.

Next Steps
Staff are currently collaborating with the City’s Grant Writer to complete the grant applications, which are due by December 13, 2024. To ensure timely approval, staff are submitting this Council Agenda Report concurrently with the application development process. The funding awardees will be announced in January 2025, and recipients must complete their programs and utilize all awarded funds by September 2026.

Public Engagement
This item is on the agenda for the December 9, 2024, City Council meeting. The public will have an opportunity to comment on this item at or before the meeting.

CONCURRENCE
The City departments that would be impacted by the work associated with this grant award concur with the recommendation to apply for this funding opportunity. This includes the Community Development Department, the Parks and Recreation Department, and the Office of Diversity, Equity, and Inclusion.

External partners that have been involved in applying for the grants include the Community Action Partnership of San Luis Obispo County (CAPSLO) and the County of San Luis Obispo. CAPSLO is the subcontractor of our existing Childcare grant program and will continue to serve in that role for future grant programs. The County of San Luis Obispo is a partner in the Conference Center grant application as the landholder of the Courthouse site. Both organizations concur with the recommendation to apply for this funding opportunity.

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Item 5h

ENVIRONMENTAL REVIEW
The California Environmental Quality Act (CEQA) does not apply to the recommended action in this report, because the action does not constitute a “Project” under CEQA Guidelines Sec. 15378. If the work associated with the grant funding requires environmental review, staff will not proceed with the project until a review has been completed.

FISCAL IMPACT
Budgeted: No Budget Year: 2024-25
Funding Identified: Yes
Fiscal Analysis:

Funding
Sources
Total Budget
Available
Current
Funding
Request
Remaining
Balance
Annual
Ongoing
Cost
General Fund $0 $0 $0 $0
State
Federal
Fees
Other:

Total N/A N/A N/A N/A
This grant funding is not included in the current budget. However, the City already has established programs for Childcare Grants and DEI Business Grants as part of prior workplans. The Childcare Grant Program was funded on a one-time basis in the 2023-25 Financial Plan, so this funding would enable it to continue and expand into the next financial plan. The DEI Business Grant Program was also funded on a one-time basis, but the initial applications exceeded available funding by more than 300%, showing capacity for additional funding.

ALTERNATIVES

1. Council could decide not to pursue any of the grant funding. This action is not recommended by staff because this funding would support the continued funding and expansion of important work related to Council’s Major City Goals and strategic plan objectives.

2. Council could direct staff to submit only one or two of the grant proposals.

Council should provide direction on which grant applications should be submitted.

ATTACHMENTS
A - Letter of Interest – Childcare Grants
B - Letter of Interest – Conference Center Project Plan C - Letter of Interest – DEI Small Business Grant Program

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City of San Luis Obispo, City Administration, 990 Palm Street, San Luis Obispo, CA, 93401-3249, 805.781.7114, slocity.org October 18, 2024

1. Entity Information:
a. Entity Name: City of San Luis Obispo Office of Economic Development and Tourism b. Type of Entity: Municipality
c. Contact details: McKenzie Taffe, Economic Development Analyst d. Brief overview of the entity’s mission and history:

The City of San Luis Obispo was first incorporated in 1856. The Major City Goals are the most important and highest-priority goals for the City to accomplish. Our Major City Goal of Economic Resiliency, Cultural Vitality and Fiscal Sustainability includes efforts to make it easier for employers and employees by focusing on permit processing improvements and childcare.

2. Project Overview:
a. Description of the project, project objectives, expected impact and outcomes, and how the project’s success will be measured A thriving central coast economy needs enough quality childcare slots to sustain the workforce. Without adequate childcare facilities in San Luis Obispo, businesses cannot recruit and retain top talent to thrive.

The project will provide continued investment in childcare business startup and slot expansion, administered by the Community Action Partnership of San Luis Obispo’s Child Care Resource Connection. The City has funded 3 rounds of funding to create more childcare slots within the City. In FY2023-FY2024, the grant created 11 newly licensed businesses and 116 slots for children, with 8 applicants pending licensure with potential to create an additional 92 slots. This project will extend that funding through the end of the grant.

Additionally, the City will commit to covering permitting costs for grant recipients, effectively waiving development fees for those recipients. While the City has already made strides to make family day care permitting more simple, daycare providers still struggle to pay permitting fees, including planning, building, and fire fees. This portion of the project will fund the waiving of these development fees. The City is in a unique position to fund grants for daycares to enhance their home-based daycares, and also guiding daycare businesses through the regulatory process. Ultimately, this extension of the childcare grant program will help to inform an update to zoning ordinances, which will further streamline the permitting process for additional childcare facilities.

The objective of the project is to incentivize childcare business startups, reduce barriers to licensure, and accelerate the creation of additional quality childcare slots. The unique combination of these projects will allow the City to better understand the hurdles faced by childcare businesses and address these hurdles through an update to the zoning regulations, as well as effectively waiving development review fees for daycare businesses. The expected impact is increased childcare slots within the City, which will allow more parents to return to work and fill critical staffing vacancies in businesses and organizations within the City. Additionally, local employers will be better able to recruit and retain top talent for their

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organizations. Since San Luis Obispo is the place for many jobs in the county, we have an outsize need for childcare slots compared to other communities.

The projects’ success will be measured by the number of new childcare businesses within the City with 4 or more childcare slots, and a goal of meeting more cycle times for daycare and childcare facility permitting within the City.
b. Stage (Concept, Accelerator, or Launchpad)
Accelerator
c. Population of focus (who is the project primarily benefiting) Working people in San Luis Obispo with young children.
d. Geographic focus (where is the project happening)
Within the City of San Luis Obispo.

3. Alignment with Uplift’s Strategies in the Regional Plan:
a. Identify which sector(s) and strategy(ies) the project aligns to Economic Mobility Strategies | Childcare
b. Provide a brief description of how the project aligns to noted sector(s) and strategy(ies)
Expanded childcare slots within the City of San Luis Obispo will promote economic mobility by allowing parents to return to work. The City of San Luis Obispo is an economic hub of the county and is acutely affected by a lack of reliable childcare slots. This grant program also allows childcare providers to start their own business, expanding the childcare workforce. Additionally, waiving the City’s permitting fees for grant recipients will enhance childcare infrastructure for new developments and major renovations for childcare centers. Further, a comprehensive review of the City’s zoning regulations update will include a consolidated checklist of permits needed to operate a daycare business, making the permitting process simpler and easier to understand.

4. Alignment with Uplift’s North Star and California Jobs First Requirements (Please see Section 3: Evaluation Criteria, Timeline, and Requirements). Briefly describe how the project enhances:
a. Economic opportunity
Expanding childcare slots within the City means that more of our workforce will have reliable childcare.

Working parents with reliable childcare are less likely to miss work due to gaps in childcare, which helps maintain job security and improve productivity in the region. This leads to better job prospects for working parents, more opportunities for promotion and economic mobility, and better access to highwage jobs. b. Equity
Expanding childcare slots directly enhances equity by allowing women to work. A majority of women shoulder caregiving responsibilities and are more frequently reducing their hours at work or leaving the workforce altogether. Many women rely on childcare to keep their children safe while the work. With expanded childcare slots in the City, more women can return to their workforce full-time, boosting annual wages and reducing earning disparities.
c. Sustainability

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As of 2021, 23,317 workers commuted into San Luis Obispo to work. By creating childcare facilities in San Luis Obispo, we are not only serving our residents, but those who work in the City but live elsewhere. With more conveniently located childcare facilities in San Luis Obispo, workers may not need to travel as far for quality childcare, reducing carbon emissions associated with driving to and from daycare.

5. Partnerships and Community Engagement: List of current or potential partners.

Please note that a Memorandum of Understanding (MOU) will be required for the full application but it is not needed for the LOI phase.

Uplift seeks solutions at the intersection of Economic Opportunity, Equity, and Sustainability 9 Current: CAPSLO
Potential: Women’s Business Center

6. Administrative Requirements: Confirm that the applicant will be able to provide liability insurance and an audit or financial statement.

The City of San Luis Obispo can provide liability insurance and an audit or financial statement.

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City of San Luis Obispo, City Admini stration, 990 Palm Street, San Luis Obispo, CA, 934 01-3249, 8 05.78 1.711 4, slocity.org

1. Entity Information:
a. Entity Name: City of San Luis Obispo Office of Economic Development and Tourism b. Type of Entity: Municipality
c. Contact details: McKenzie Taffe, Economic Development Analyst d. Brief overview of the entity’s mission and history:

The City of San Luis Obispo was first incorporated in 1856. The Major City Goals are the most important and highest-priority goals for the City to accomplish. Our Major City Goal of Economic Resiliency, Cultural Vitality and Fiscal Sustainability includes efforts to move forward the development of a conference center.

2. Project Overview
a. Description of the project, project objectives, expected impact and outcomes, and how the project’s success will be measured
The City of SLO proposes to develop a site-specific plan for a conference center in San Luis Obispo, which will take the place of the existing courthouse facility after the State relocates the current courthouse at 1050 Monterey Street. The primary objectives are to enhance local economic development, provide a venue for community engagement, and attract diverse events that benefit both residents and visitors. The conference center will provide greater information-sharing opportunities between STEM and precision manufacturing businesses, bringing in talent and expertise from throughout the state and the nation.

Currently, there is insufficient meeting space anywhere in the county to host large conferences. In order to position our region as a champion of clean energy and precision manufacturing, we need a centrally located conference center that can bring together business leaders and innovators.

The consultant engaged by the City projects the San Luis Obispo Conference Center to host 325 events annually by the time demand stabilizes and more than 72,000 attendees annually. These events and attendees generate 21,000 room nights in the market area per year. The facility could generate $22 million in annual economic impact and $995,000 in annual fiscal impact by demand stabilization.

In 2017, Visit SLO CAL commissioned a market study for a countywide conference center, and the City will soon finish a feasibility study for a center. The site that is the best fit for a conference center is the soon-to-be relocated courthouse facility at 1050 Monterey Street, which will be relocated by 2029.

Locating a conference center in downtown SLO will avoid the urban blight that could otherwise be created by the courthouse building moving. The courthouse is a key economic driver for downtown San Luis Obispo. The proximity of the courthouse to legal offices means that lawyers, county employees, and jurors come downtown and support local businesses. A conference center would fill that void left by the courthouse annex, activating mid-week visitation and spending, and creating a community space that would benefit community members and visitors alike.

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The expected impact of this project will provide a blueprint for the future development of a conference center in downtown San Luis Obispo. The project’s success will be measured by the successful completion of the specific plan and ultimately moving to the next step of the development process. b. Stage (Concept, Accelerator, or Launchpad)
This project is currently in the Accelerator stage.
c. Population of focus
The project will benefit local main-street businesses that will gain increased foot traffic, the diverse regional workforce who will gain access to employment opportunities, residents who can enjoy programming in the new facility, and visitors from across the state and the country that will participate in conferences.
d. Geographic focus
The project is in downtown San Luis Obispo, California, which is an economic hub for our county.

3. Alignment with Uplift’s Strategies in the Regional Plan a. Identify which sector(s) and strategy(ies) the project aligns to The project aligns with the Precision Manufacturing and Advanced Business Services Strategies:

Enhance the Capacity of the Region’s Talent Ecosystem to Serve Priority Sectors:

Unlock the Full Potential of the Region’s Innovation Assets Increase Supports for High-Growth Entrepreneurship
Enhance Core and Sector-Relevant Infrastructure
b. Provide a brief description of how the project aligns to noted sector(s) and strategy(ies) By creating a pathway for development of a conference center, local industries in STEM can host “talentindustry exchanges”. A conference center in downtown San Luis Obispo could significantly support economic development in key sectors such as precision manufacturing by attracting industry-specific conferences and trade shows. These events would provide a venue for networking between local manufacturers, suppliers, and potential clients. Additionally, these events would foster innovation and efficiency improvements in precision manufacturing, which could help local businesses upskill their workforce. By collaborating with Cal Poly, research and development in the precision manufacturing sector would be on display through programming at the conference center, incentivizing more highgrowth entrepreneurship in the region. Ultimately, the conference center will be key component in diversifying the Central Coast workforce and expanding the reach of local precision manufacturing businesses.

4. Alignment with Uplift’s North Star and California Jobs First Requirements a. Economic opportunity
The proposed conference center directly supports economic development by creating jobs and stimulating local business growth. The project also attracts conferences that increase visitor spending in the local

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economy. Ultimately, the conference center will be hub for local and regional businesses and organizations, putting SLO on the map for future conference locations and business travel. b. Equity
The conference center will promote equity by supporting a diverse workforce as well as creating a space accessible to community groups for gatherings and activities. By offering spaces for diverse community events, it fosters engagement and collaboration, ensuring that all community members can participate in regional economic and social activities.
c. Sustainability
Sustainability will be a core principle of the conference center’s design and operation. The center will implement green building practices, energy-efficient systems, and waste reduction strategies.

Additionally, the center can serve as a facility for information-sharing in STEM research, especially given its proximity to Cal Poly and the region’s emerging clean energy nodes.

5. Partnerships and Community Engagement
Current or Potential Partners:
 County of San Luis Obispo
 Visit SLO CAL
 Cal Poly
A Memorandum of Understanding (MOU) will be developed to formalize these partnerships in the full application phase.

6. Administrative Requirements: Confirm that the applicant will be able to provide liability insurance and an audit or financial statement.

The City of San Luis Obispo can provide liability insurance and an audit or financial statement.

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Entity Information
City of San Luis Obispo
Uplift Catalyst Predevelopment
Grant Letter of Intent (LOI)
This Letter of Intent (LOI) demonstrates to Uplift that you intend to apply for grant funding. This serves as an initial step to identify projects that align with strategies in Uplift’s Regional Plan Part II. Submission of an LOI by Friday, October 18, 2024, 5:00 PM PDT using this form is a requirement. Late submissions will not be considered. Please hit "Submit" at the end of this form when your LOI is complete. The names of projects and entities who submit an LOI will be shared to encourage collaboration.

All applicants will be notified of the results by the first week of November using the email you have provided in this application. LOIs are not binding – we expect that applicants will further refine their concept in their final application with technical assistance such as a bidders forum and a question period.

Entity Name *
Insert your entity's name.
11/19/24, 2:01 PM Uplift Catalyst Predevelopment Grant Letter of Intent (LOI) https://docs.google.com/forms/d/1Wl4Fb-zHVez-RO7_v3FvPPJZPZQJ4vhSz_qQ8Ljya70/edit#response=ACYDBNhpP0sjSJXnVU1W4Ei2tUDrInTvKBtsQrZyoBv… 1/8

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501c Nonprofit
Nongovernmental Organization (NGO)
Academic Institution
Government Agency
Community Foundation
Labor Organization
Other:

Nestor Veloz-Passalacqua
[email protected]
805-781-7073
Type of Entity *
Select which of the below describes your entity.

Applicant Name *
Insert your first and last name. If someone else is the point of contact please enter their name.

Email Address *
This email address will be used for all Uplift correspondence. Please ensure that it is correct.

Phone Number *
Insert your phone number. If someone else is the point of contact please enter their phone number. 11/19/24, 2:01 PM Uplift Catalyst Predevelopment Grant Letter of Intent (LOI) https://docs.google.com/forms/d/1Wl4Fb-zHVez-RO7_v3FvPPJZPZQJ4vhSz_qQ8Ljya70/edit#response=ACYDBNhpP0sjSJXnVU1W4Ei2tUDrInTvKBtsQrZyoBv… 2/8

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Founded in 1772, San Luis Obispo has a rich history as a cultural and economic hub of the Central Coast.

The city has consistently sought to adapt and thrive amidst changing economic landscapes, emphasizing the importance of inclusivity and diversity in all facets of community life. The City is dedicated to fostering a vibrant, inclusive community characterized by strong civic engagement and sustainable practices. Our mission is to enhance the quality of life for all residents and visitors through innovative services and programs, while our vision is to be a leader in sustainability, equity, and community well-being.

Project Overview
DEI SLO Business Grant Program
Concept
Accelerator
Launchpad
Entity Description *
Briefly describe what your entity does, its purpose, and mission. (100 words maximum) Project Title *
Provide a brief title of your project.

Project Stage *
Select which stage your project aligns to. Please reference the Notice of Funding Opportunity (NOFO) for more details.

Concept projects are in the early stages of development.

Accelerator projects have moved beyond the initial idea phase and are beginning to take shape through early planning and analysis.

Launchpad projects are considered feasible and viable, having undergone initial development steps.
11/19/24, 2:01 PM Uplift Catalyst Predevelopment Grant Letter of Intent (LOI) https://docs.google.com/forms/d/1Wl4Fb-zHVez-RO7_v3FvPPJZPZQJ4vhSz_qQ8Ljya70/edit#response=ACYDBNhpP0sjSJXnVU1W4Ei2tUDrInTvKBtsQrZyoBv… 3/8

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$250,000
Intended amount of funding requested (estimate is ok) * 11/19/24, 2:01 PM Uplift Catalyst Predevelopment Grant Letter of Intent (LOI) https://docs.google.com/forms/d/1Wl4Fb-zHVez-RO7_v3FvPPJZPZQJ4vhSz_qQ8Ljya70/edit#response=ACYDBNhpP0sjSJXnVU1W4Ei2tUDrInTvKBtsQrZyoBv… 4/8

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The DEI SLO Business Grant Program provides financial support to local businesses to promote the economic and social well-being of community members. This program, which follows the Accelerator Stage, is designed to make San Luis Obispo a more welcoming and inclusive place for all community members through the interaction with businesses. This grant program will provide the necessary resources to assist businesses in exploring and implementing business practices that will invite and impact all community members alike and have a positive effect for underserved and underrepresented individuals in the San Luis Obispo area. The grant program will accept applications for design and implementation of innovative business practices that include a DEI lens, such as cultural humility and leadership workshops, inclusive hiring practices, expansion of diverse food items and services to the community, inclusive social media campaigns highlighting the diversity of the community among others. This project will allow businesses to expand services, provide inclusive training programs, mentorship, and practices tailored specifically to equip individuals and businesses with the skills needed to thrive in an ever changing and diverse business landscape.

Objectives:

1. Financial Support for Businesses: To allocate grant funding to local businesses, enabling them to implement diverse business practices that foster inclusivity and equity.

2. Inclusive Training and Practices: To develop and deliver training programs and inclusive business practices tailored to equip individuals and businesses with the skills needed to thrive in a diverse economy.

3. Service Expansion: To empower businesses to expand their services to ensure they meet the needs of all community members, particularly underserved and underrepresented populations.

Impact and Outcomes:

The DEI SLO Business Grant Program aims to create a measurable impact on both local businesses and the community at large. As a result, we anticipate:
• Increased Inclusivity: Enhanced business practices that will foster a more inclusive environment for all community members, particularly understanding the impacts to underserved and underrepresented individuals.
• Inclusive services and business engagement: The program is expected to expand businesses consumer base and adapt to more inclusive practices, with a target of operationalizing new strategies within the end of the grant cycle.
• Skill Development: Improved workforce skills through inclusive training programs, leading to higher employability and career advancement for participants.

Success will be measured through 1) the number of participants engaged with businesses, 2) feedback from businesses, and 3) community surveys to assess changes in perception and 4) access to services.

Project Description *
Briefly describe the project, its objectives, expected impact and outcomes, and success metrics. (500 words maximum)
11/19/24, 2:01 PM Uplift Catalyst Predevelopment Grant Letter of Intent (LOI) https://docs.google.com/forms/d/1Wl4Fb-zHVez-RO7_v3FvPPJZPZQJ4vhSz_qQ8Ljya70/edit#response=ACYDBNhpP0sjSJXnVU1W4Ei2tUDrInTvKBtsQrZyoBv… 5/8

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SLO businesses and their clientele/patrons, especially underserved and underrepresented community members
San Benito County
Santa Cruz County
Monterey County
San Luis Obispo County
Santa Barbara County
Ventura County
Alignment with Strategies in the Regional Plan Part II
Please review Regional Plan Part II for descriptions of strategies. As noted in the NOFO's criteria evaluation section, projects aligned to the Target Sectors of Precision Manufacturing and Advanced Business will be prioritized for funding.

Population(s) of Focus *
List the population(s) and/or community(ies) that your project intends to benefit.

Geographic Focus *
Select which county(ies) your project focuses on. (Select all that apply) 11/19/24, 2:01 PM Uplift Catalyst Predevelopment Grant Letter of Intent (LOI) https://docs.google.com/forms/d/1Wl4Fb-zHVez-RO7_v3FvPPJZPZQJ4vhSz_qQ8Ljya70/edit#response=ACYDBNhpP0sjSJXnVU1W4Ei2tUDrInTvKBtsQrZyoBv… 6/8

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1) Main Street & BIPOC Small Business Strategies: Expand Culturally Responsive Community-Focused Small Business Technical Assistance, Bolster Small Business Financial Capacity and Access to Capital; 2) Training, Upskilling, Learning, & Development: Expand On the Job Training and Upskilling, Promote Culturally and Linguistically Inclusive Upskilling Programs.

Our project aligns with Uplift's target sectors as it implements strategies that promote expansion of culturally aware and responsive community-based needs and provides capacity and access to capital in order to allow businesses to be inclusive in their operational practices. Likewise, training and upskilling expand opportunities for businesses and their employees to stay connected to the needs of the community by providing equitable access to quality jobs, culturally and linguistically appropriate services, and moving forward the City’s and Uplift’s aim to contribute to the Central Coast’s resilience against economic shocks, ensuring a robust and adaptable workforce.

Strategy Alignment *
List the sector title and the strategy name(s) as noted in the Regional Plan Part II (also noted in the Strategies at a Glance section of the NOFO) that the project aligns to. Example format: Precision Manufacturing and Advanced Business Services: Accelerate Sub-Baccalaureate Workforce Pipeline Development
Strategies can be found on the below pages of the Regional Plan Part II:

Precision Manufacturing and Advanced Business Services: 55-57 Healthcare: 62-63
Agriculture: 65-66
Hospitality and Tourism: See note on page 68
Main Street and Black, Indigenous, and People of Color (BIPOC) Small Business: 74-77 Training, Upskilling, and Learning and Development: 78-81 Child Care: 83-84
Climate Resilience through Economic and Workforce: 88-90 Housing: 94-95
TK-12 & Higher Education: 99-100
Transportation: 102
Immigration: 104
Arts and Culture: 106
Nonprofit: 108
Strategy Alignment *
Describe how the project aligns to the strategy(ies) that you have listed above (200 words maximum) 11/19/24, 2:01 PM Uplift Catalyst Predevelopment Grant Letter of Intent (LOI) https://docs.google.com/forms/d/1Wl4Fb-zHVez-RO7_v3FvPPJZPZQJ4vhSz_qQ8Ljya70/edit#response=ACYDBNhpP0sjSJXnVU1W4Ei2tUDrInTvKBtsQrZyoBv… 7/8

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The proposed initiative aligns closely with Uplift's North Star and the California Jobs First Requirements as it aims to invest in and enhance economic opportunity, equity, and sustainability for our community. The DEI SLO Business Grant Program also focuses in clear and tangible outcomes that address fair and inclusive access to resources, services, and skill learning opportunities for all; while truly emphasizing disinvested communities social, cultural, and economic needs, and putting into action long-lasting strategies that impact the regional economy in congruence with a climate-focus approach.

Small Business Development Center (SBDC) - Potential
Yes
No
This form was created inside of REACH Central Coast.

Alignment with Uplift’s North Star and California Jobs First Requirements * Briefly describe how the project aligns to Uplift's North Star and the California Jobs First requirements of economic opportunity, equity, and sustainability. (200 words maximum) Partnerships and Community Engagement *
List current or potential partners for the project. Please note that a Memorandum of Understanding (MOU) will be required for the full application but it is not needed for the LOI phase.

My entity has the ability to provide liability insurance and an audit or financial statement. * If you are asked to submit an application, you will be required to submit liability insurance and an audit or financial statement.

If the entity does not have the ability to provide liability insurance and an audit or financial statement, please share why and suggestions of another similar document that the entity can provide.

Forms
11/19/24, 2:01 PM Uplift Catalyst Predevelopment Grant Letter of Intent (LOI) https://docs.google.com/forms/d/1Wl4Fb-zHVez-RO7_v3FvPPJZPZQJ4vhSz_qQ8Ljya70/edit#response=ACYDBNhpP0sjSJXnVU1W4Ei2tUDrInTvKBtsQrZyoBv… 8/8

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City of San Luis Obispo, Council Memorandum
City of San Luis Obispo
Council Agenda Correspondence
DATE: December 10, 2024
TO: Mayor and Council
FROM: Greg Hermann, Deputy City Manager
Prepared
by: Josh Erquiaga, IT Manager
VIA: Whitney McDonald, City Manager
SUBJECT: ITEM 5I – AWARD CONTRACT TO MOTOROLA SOLUTIONS FOR

BODY-WORN CAMERA, IN-CAR VIDEO HARDWARE, AND CLOUD

SERVICES
Staff received the following questions from a Council Member regarding the Council Agenda Report for Item 5I on the Consent Agenda. The questions are below with staff’s response shown in italics.

1. Can you explain in a little more detail why we are bypassing the usual bid process?
The decision to bypass the formal RFP process for this hardware purchase aligns with standard practices when the City maintains an ongoing relationship with a vendor. The City has relied on Motorola (formerly WatchGuard) for its body-worn and in-car camera systems for many years. This decision is based on the proven performance of their products, the staff's familiarity with the technology, and the potential cost savings from avoiding a platform transition.

City purchasing policy allows competitively bid contracts to be used in lieu of the City running its own bid process. Large organizations bid on these contracts on behalf of many stakeholders, and they are heavily used in information technology to purchase commodity goods and services. The City generally could not negotiate better terms independently due to its much smaller purchasing power. Examples of contracts are Omnia Partners, the National Association of State Procurement Officials (NASPO), and Sourcewell.

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ITEM 5I – AWARD CONTRACT TO MOTOROLA SOLUTIONS FOR BODY WORN CAMERA, IN-CAR VIDEO HARDWARE, AND CLOUD SERVICES Page 2

2. How do the costs for the first year equate to $300,000 if the full 5-year cost is $567,723.75?
Staff have discovered an oversight in the Fiscal Analysis table. A total of $300,000 was budgeted in the IT Replacement Fund in the 2023-25 Financial Plan to replace body-worn and in-car camera systems. The total first-year cost in FY 2024-25 is $188,113.75 and covers the initial hardware purchase and the first year of subscription service from Motorola. Staff have proposed using the budgeted amount to also cover the FY 2025-26 subscription costs as well. The five-year breakdown is as follows:

FY 2024-25: $188,113.75 (hardware + subscription)
FY 2025-26: $94,775 (subscription)
FY 2026-27: $94,858 (subscription)
FY 2027-28: $94,944 (subscription)
FY 2028-29: $95,033 (subscription)
Total: $567,723.75
The corrected table in the report should read as follows:

Funding Sources Total Budget
Available
Current Funding
Request
Remaining
Balance
Annual Ongoing
Cost
General Fund $94,945
IT Repl Fund -
LRM $300,000 $282,888.75 $17,111.25
Total $300,000 $282,888.75 $17,111.25
As the City has seen systems move from up-front capital purchases to subscription services, we have adjusted the policies and procedures that govern the use of the IT Replacement Fund. The IT Replacement Fund is used for capital purchases. As subscription services are not capital purchases, ongoing subscription costs are being moved out of the IT Replacement Fund to the department's operating budget using the service. In this case, subscription services for years three through five will move to the Police Department's operating budget.

3. As to process, why would we ask for the remainder of the funds as an SOBC instead of just budgeting for the cost in the 25-27 Financial Plan? In previous years, the City purchased body-worn and in-car camera systems as onpremise systems, meaning all of the servers and data storage that made up the systems resided within the City’s facilities and were treated as capital purchases. In recent years, all comparable systems have shifted to the cloud with an associated annual subscription cost. As the subscription cost was not previously a part of the Police Department’s operating budget, an SOBC is the appropriate way to request a change to the Police Department budget to include that line item in the second year (FY 2026-27) of the 2025- 27 Financial Plan.

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Item 5i
Department: Information Technology
Cost Center: 1101
For Agenda of: 12/10/2024
Placement: Consent
Estimated Time: N/A
FROM: Greg Hermann, Deputy City Manager
Prepared By: Josh Erquiaga, IT Manager
SUBJECT: AWARD CONTRACT FOR BODY WORN CAMERA, IN-CAR VIDEO

HARDWARE, AND CLOUD SERVICES

RECOMMENDATION

1. Authorize the City Manager to award a contract to Motorola Solutions for the purchase of Body Worn Camera and In-Car Video systems; and

2. Authorize a waiver of formal bids and to cooperative purchase the Body Worn and InCar Video equipment, as allowed under 03.24.060E of the City of San Luis Obispo Municipal Code, using the Sourcewell Contract Purchasing Agreement #042021 between Sourcewell and Motorola Solutions.

POLICY CONTEXT
Waiving formal bids and authorizing the use of the Sourcewell contract purchasing agreement #042021 to procure this purchase from Motorola Solutions is consistent with City Purchasing Policy, Section 204: No-Bid Purchasing, and Municipal Code Section

03.24.060 E., which permits staff to dispense with bidding requirements, “When the purchase will be made cooperatively with one, or more, other units of government, or from a local dealer within the city limits that can provide the same brand, model, and configuration of item(s) identified in the cooperative purchase agreement(s) at or below the cooperative purchasing net cost within the same terms and conditions.” The 2024-2029 Police Department Strategic Plan identified goals and objectives creating a five-year roadmap for the Department. Awarding this contract advances Goal 6 – Improve Infrastructure, Equipment and Technology, objective 6.C.1 “Evaluate new body worn and in car camera technologies on the market for improved function and cost.”

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Item 5i

DISCUSSION
Background
Officers wear body-worn cameras to enhance safety, improve transparency and reduce liability for the Department and the City. The current body-worn cameras were purchased in January 2021 and are experiencing depleted battery life, wear and tear damages, and hardware failures due to the aging equipment. The industry-standard lifecycle of bodyworn cameras is three years. Replacements are recommended to ensure that Officers are equipped with reliable hardware for their safety and that of the public.

The in-car video system equipment was last replaced in January 2015. The in-car system captures focused and wide-angle video streams from inside and outside the vehicle from three high-definition cameras mounted on the front windshield, rear window, and cabin; a built-in microphone captures audio in the vehicle during recording. In-car vehicle camera systems provide a point of view that is not visible when an Officer is seated in the vehicle due to the positioning of the body camera on their chest. In-car video systems capture video in front of the patrol vehicle, which can provide critical evidence in vehicle collisions and other crimes that are in view of the vehicle camera. In addition, there is a second camera and microphone in the rear of the vehicle to record arrestees, providing the City with an accurate account of the process of arresting and transporting suspects.

The industry standard lifecycle for the in-car systems is five years.

Extended warranty options have been exercised, and replacement of the equipment is recommended due to end-of-life status and end-of-support offered through Motorola.

Because the equipment has reached the end of support by the manufacturer, the City is no longer able to extend warranties, and hardware replacement is required to continue operation of the body-worn and in-car programs.

Previous Council or Advisory Body Action
The current body-worn hardware, and in-car video warranties were approved for purchase as part of the Consent Agenda at the regular City Council meeting on January 12, 2021. This item extended the warranties for the in-car video hardware purchased in 2015, and replaced the body worn camera hardware no longer supported by Motorola.

The Council Agenda report may be viewed here:
https://opengov.slocity.org/WebLink/DocView.aspx?id=136242&dbid=0&repo=CityClerk.

Public Engagement
This is an administrative item, so no outside public engagement was completed. Public comment can be provided to the City Council through written correspondence prior to the meeting and through public testimony at the meeting.

CONCURRENCE
The Police Department and Public Works Fleet Maintenance concur with the recommendations.

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Item 5i

ENVIRONMENTAL REVIEW
The California Environmental Quality Act does not apply to the recommended actions in this report, because the action does not constitute a “Project” under CEQA Guidelines Sec 15378.

FISCAL IMPACT
Budgeted: Yes Budget Year: 2024-25 CIP
Funding Identified: Yes
Fiscal Analysis:

Funding
Sources
Total Budget
Available
Current
Funding
Request
Remaining
Balance
Annual
Ongoing
Cost
General Fund $94,902.50
IT Repl Fund –
LRM
$300,000
State
Federal
Fees
Other:

Total $300,000 $94,902.50
The 2023-25 Financial Plan identified $250,000 in Capital Funding for project: 2000601- 12 Public Safety MDC and In-Car Video Replacement1 and $50,000 for project: 2000601- 03 Body worn Cameras, Video Storage, and Interview Room (Warranties).

The hardware acquisition is coupled with a five-year subscription software as a service (SaaS) agreement, including unlimited cloud storage and system updates. The initial equipment purchase, including current video system removal and new installation cost, bundled with year one of software costs totals $188,113.75. The ongoing annual cost for the required cloud storage to store the captured body-worn and in-car video is $94,902.50. The total value of the five-year contract is $567,723.75.

The current capital budget can support the hardware purchase and SaaS subscription costs for year one. The ongoing funding to cover subscription costs will be brought forward as a significant operating budget change (SOBC) with the Police Department budget in the 25-27 Financial Plan. The SOBC will be brought forward as an item with the Police Department budget as the primary user of the software service and reflective of the patrol program costs. If the SOBC is not approved, trade-offs will need to be identified, or the elimination of the body worn camera program will need to occur. The current software maintenance is due to expire June 21, 2025.

1 Public Safety MDC replacement is forecasted for replacement in FY25-26 based on lifecycle and are not funded in the $250,000 allocated to this project in FY2024-25.

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Item 5i

ALTERNATIVES

1. Deny awarding project. Staff does not recommend this alternative. The existing equipment surpassed the recommended and warrantied life cycle. In addition, the current software maintenance period ends June 21, 2025.

2. Deny awarding project for hardware and reallocate funds to off-set software costs. Staff does not recommend this alternative. The existing equipment surpassed the recommended and warrantied life cycle and inventory would deplete as hardware fails.

3. Deny awarding project to Motorola. Council may request staff to seek additional proposals. This alternative is not recommended. Staff research into alternative solutions in the market indicates they are two times the cost for ongoing subscription services.

ATTACHMENTS
A – Motorola Solutions Quote No. 2687929
B – Sourcewell Contract Purchasing Agreement 042021 with Motorola Solutions

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Billing Address:

SAN LUIS OBISPO POLICE

DEPARTMENT
1042 WALNUT ST
SAN LUIS OBISPO, CA 93401
US
Shipping Address:

SAN LUIS OBISPO POLICE

DEPARTMENT
1042 WALNUT ST
SAN LUIS OBISPO, CA 93401
US
Dianne Kiehne
Quote Created By:

Dianne.Kiehne@
motorolasolutions.com
End Customer:

SAN LUIS OBISPO POLICE DEPARTMENT
Eric Mortensen
[email protected]
805.781.7529
Line
#
Item Number Description Qty Term Sale Price Ext. Sale Price Refresh Duration
Video as a Service
1 WGC02002-VAAS VIDEOMANAGER EL

CLOUD, ANNUAL

UNLIMITED STORAGE PER

IN-CAR VIDEO SYSTEM
WITH 2 CAMERAS VAAS
25 5 YEAR Included Included
2 WGW00502 M500 EXTENDED

WARRANTY
25 5 YEAR Included Included
3 WGB-0189A MTIK CONF
KIT,802.11AC,M500POE,5G
HZANT
25 Included Included
4 WGP01394-001 4RE/M500 RADIO
ANTENNA CABLE, 17FT
25 Included Included
5 AAS-M5-BWC-5YR M500 IN-CAR SYSTEM

WITH BODY WORN

CAMERA AND VIDEO
MANAGER EL CLOUD - 5
YEARS VIDEO-AS-ASERVICE*
25 5 YEAR $13,500.00 $337,500.00
6 WGB-0703A M500 ICV SYSTEM, V300
WIFI DOCK, SPS*
25 Included Included
7 WGC02001-VAAS VIDEOMANAGER EL

CLOUD, ANNUAL

UNLIMITED STORAGE PER
25 5 YEAR Included Included
QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 1 ends

Quote Date: 09/16/2024
Expiration Date: 12/31/2024
Contract: 36273 - SOURCEWELL
042021-MOT

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Line
#
Item Number Description Qty Term Sale Price Ext. Sale Price Refresh Duration

BODY WORN CAMERA
VAAS
8 WGB-0741A V700 BODY WORN

CAMERA FIRSTNET READY
25 Included Included 3 YEAR
9 LSV07S03512A ESSENTIAL SERVICE WITH

ACCIDENTAL DAMAGE

AND ADVANCED

REPLACEMENT
25 5 YEAR Included Included
10 SWV07S03593A SOFTWARE

ENHANCEMENTS
25 5 YEAR Included Included
11 WGP02798-KIT V700 MAGNETIC MOUNT

WITH BWC BOX
25 Included Included
12 WGB-0138AAS VIDEO EQUIPMENT, V700

TRANSFER STATION
1 Included Included
13 WGW00119 VIDEO SYSTEM REMOVAL
(PER UNIT CHARGE)
25 $420.00 $10,500.00
14 WGW00121 IN-CAR SYSTEM

INSTALLATION (PER UNIT

CHARGE)
25 $1,110.00 $27,750.00
15 WGW00122-301 MOBILE VIDEO

DEPLOYMENT SERVICES
3463
4 $1.00 $34,634.00
Video as a Service
16 AAS-BWC-5YR-001 BODY WORN CAMERA

AND VIDEO MANAGER EL
CLOUD - 5 YEARS VIDEOAS-A-SERVICE
39 5 YEAR $4,140.00 $161,460.00
17 WGC02001-VAAS VIDEOMANAGER EL

CLOUD, ANNUAL

UNLIMITED STORAGE PER

BODY WORN CAMERA
VAAS*
39 5 YEAR Included Included
18 WGB-0741A V700 BODY WORN

CAMERA FIRSTNET READY
39 Included Included 3 YEAR
19 LSV07S03512A ESSENTIAL SERVICE WITH

ACCIDENTAL DAMAGE

AND ADVANCED

REPLACEMENT
39 5 YEAR Included Included
20 SWV07S03593A SOFTWARE

ENHANCEMENTS
39 5 YEAR Included Included
21 WGP02798-KIT V700 MAGNETIC MOUNT

WITH BWC BOX
39 Included Included
QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 2 ends
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Line
#
Item Number Description Qty Term Sale Price Ext. Sale Price Refresh Duration
22 WGP02950 Spare Battery - Included 64 $0.00 $0.00
23 WGB-0150A MIKROTIK CONF WIFI KIT

SECTOR AP
2 $0.00 $0.00
Vigilant
24 TT4150A INVESTIGATIVE DATA

PLATFORM - ANNUAL

SUBSCRIPTION FOR UP TO
50 SWORN - STATE AND
LOCAL
1 $7,750.00 $7,750.00
25 DDN3420A BASIC REMOTE SUPPORT

FOR WG LPR LICENSE
1 $500.00 $500.00
26 DDN3421A M500 BASIC ALPR VAAS 25 $516.00 $12,900.00
27 Incentive IDP and LPR annual
subsciption - 1st year-NO
CHARGE Expiration Date:
12/31/2024
1 -$20,650.00 -$20,650.00
28 Incentive Loyalty - 20% discount
Expiration Date:
12/31/2024
1 -$99,900.00 -$99,900.00
Subtotal $472,444.00
Estimated Tax $34,917.75
Grand Total $507,361.75(USD)
Notes:
●    Additional information is required for one or more items on the quote for an order. ● This quote contains items with approved price exceptions applied against them.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

Motorola Solutions, Inc.: 500 West Monroe, United States - 60661 ~ #: 36-1115800

Page 3 ends

● Unless otherwise noted in this quote / order, installation of equipment is not included. ● Please refer to the ALPR Solution Attachment for further details Motorola reserves the right to make partial shipments of equipment and to request payment upon shipment of such equipment. In addition, Motorola reserves the right to invoice for installations or civil work completed on a site-by-site basis, when applicable.

Estimated 8.75% tax on hardware only. Line items 5 & 16.

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QUOTE 2687929 PAYMENT TERM UPFRONT SALE PRICE
Upfront Costs* $73,384.00
Upfront Subscription Fee Video as a Service Annually $79,812.00 Sub Total: $153,196.00

PAYMENT TERM ANNUAL SALE PRICE
Year 2 Subscription Fee Annually $79,812.00
Annually $12,900.00
$2,063.00
Year 3 Subscription Fee Annually $79,812.00
Annually $12,900.00
$2,146.00
Year 4 Subscription Fee Annually $79,812.00
Annually $12,900.00
$2,232.00
Year 5 Subscription Fee Annually $79,812.00
Annually $12,900.00
Video as a Service
ALPR Video as a Service
Flex Support & Maint**
Video as a Service
ALPR Video as a Service
Flex Support & Maint**
Video as a Service
ALPR Video as a Service
Flex Support & Maint**
Video as a Service
ALPR Video as a Service
Flex Support & Maint** $2,321.00
Sub Total: $379,610.00
Total System Price (Inclusive of Upfront and Annual Costs) $532,806.00 *Upfront costs include the cost of Hardware, Accessories and Implementation, where applicable. 100% of year 1 and upfront costs due upon contract execution.

Motorola will invoice Customer annually in advance of each year of the plan for years 2-5.

Annually
Annually
Annually
Annually
Line items 13, 14, 15 & 25
Equipment will be taxed upon shipment. $34,917.75
Grand Total $567,723.75
**See attached Flex addendum.

One Time

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Quote and Purchase Addendum
Quoted Date: Quote Number: 1378657
Quote Expiration: Prepared By: Tally Gochis
Services Include
 First-year Maintenance – For the specific module(s) listed in this document, all upgrades and live phone support services are included for the entire first year.  Project Management and Installation – Motorola Solutions will assign a Flex Project Manager as the agency’s single point of contact. This individual will coordinate Motorola's expert staff as needed to ensure a smooth upgrade transition.

Included in Quote
Flex Touch Package Quote
*Sales Tax Not Included
Product List Price (Based on FTE) $20,156.24
$11,394.24
$0.00
August 20, 2024
Extended Price (Legacy customer discount)
December 31, 2024

Page 243 of 671 ends

Support & Maintenance Years 2-5
 Future maintenance is estimated for your planning purposes and is not included in the first year purchase amount.
 2nd-year maintenance will begin 12 months from production implementation.

Year 2 Support & Maintenance Total (Due 12 months after implementation) $2,063 Year 3 Support & Maintenance Total (Due 24 months after implementation) $2,146 Year 4 Support & Maintenance Total (Due 36 months after implementation) $2,232 Year 5 Support & Maintenance Total (Due 48 months after implementation) $2,321 Total Years 2-5 Support & Maintenance $8,762
Flex Payment Terms
 $0.00 First year payment amount due net 30 upon receiving invoice after project completion  Customer agrees to pay all invoices within thirty (30) business days of invoice date 5 Year Total: $8,762.00

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The Customer’s signature below constitutes its agreement to purchase the licenses, products and/or services according to the terms quoted by Motorola Solutions within this document. This document shall serve as an addendum to the Purchase Agreement previously entered into between the Customer and Spillman Technologies. The terms and conditions of the Purchase Agreement, as well as the related License Agreement and Support Agreement, shall apply to the items quoted herein.

Customer affirms that a purchase order or notice to proceed is not required for contract performance or for subsequent years of service, if any, and that sufficient funds have been appropriated in accordance with applicable law. The Customer will pay all invoices as received from Motorola and any changes in scope will be subject to the change order process as described in this Agreement. At the time of execution of this Agreement, the Customer will provide all necessary reference information to include on invoices for payment in accordance with this Agreement.

San Luis Obispo Police Department
Customer Name Authorized Signature
Date Print Name and Title
Bill To Address Ship To Address

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USER-FRIENDLY DESIGN
The Spillman Touch app is designed to provide a quick and easy-touse process to access an agency’s Spillman Flex RMS and CAD from a smartphone or tablet. Users can quickly learn to navigate the app, reducing training time and increasing efficiency. Phone numbers are automatically formatted as links so users can dial or text them directly from their device. Users can also easily attach photos or documents to a record or report directly from the mobile device. This app is compatible with Apple and Android smartphones. It is also optimized for use on a tablet, allowing users to take advantage of crisp, highresolution navigation through maps and other mobile data.

FIELD SEARCHING
Personnel can search their agency database for names, property, vehicles, and incidents from a mobile device using Spillman Touch.

Users can also view Involvements® related to any record. Spillman Touch supports wildcard searching and, if a search finds no results, the software uses secondary search rules to attempt to match a possible record. For example, if no results are found on a name search, the software will search for a matching social security number or driver license number. Personnel can also add images and file attachments from their phone or tablet directly to field reports and other records.

REAL-TIME CALL UPDATES
Personnel can use Spillman Touch to monitor their agency’s calls, anywhere and at any time, from the convenience of a mobile device.

The app allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. The calls are organized by unit status, providing users with a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When an officer has been assigned to a call, that information is displayed prominently. In addition, users can view call comments and enter their own comments from their mobile device.

INCREASED OFFICER SAFETY
Officers using Spillman Touch can easily update their statuses from their mobile devices, which helps other agency personnel be aware of when officers have arrived on scene. In addition, the module helps maintain officer safety by displaying records with warrant or alert warnings in red. This helps officers know whether they need to approach a situation with extra caution or if they need to call in backup.

SPILLMAN TOUCH®

ACCESS COMMON SPILLMAN FLEX FEATURES USING A SMARTPHONE OR TABLET SPILLMAN FLEX: SPILLMAN TOUCH®
In order to download the Spillman Touch app, an agency
must use Spillman Flex and have purchased the Spillman
Touch module.

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MOTOROLA, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. ©2017 Motorola Solutions, Inc. All rights reserved. Specifications are subject to change without notice V04 02.17 CAD
RMS
Fire
JMS
Mobile
Resources
Analytics
GIS

SINGLE-SOURCE DATABASE

GNI S EL S- OURCE DATABASE

TOTAL SOFTWARE INTEGRATION
Spillman’s Integrated Hub™ is an open, centralized database where all agency information is entered, stored, and extracted in real time, providing total software integration. This allows users to enter data once and have it automatically shared among related modules. Agencies using this module can
optimize their system and enhance productivity through total integration with other Flex modules.
1 2
3 Personnel can quickly see which calls are most
crucial with the module’s color-coding system.

Green indicates that a call has been received
by dispatchers, yellow signifies that a unit is en
route, blue shows that officers have arrived on the
scene, and red signals that a unit has been at a
call longer than the allotted time without apprising
dispatch of current status.

Spillman Touch allows personnel to easily see
real-time call information, such as address,
assigned units, and call comments on their mobile
devices.

Users can attach photos or documents from
their mobile device to a record or report.

1. 2.

3.

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1VIDEO-AS-A-SERVICE OVERVIEW
Video-as-a-Service (VaaS) is a subscription-based solution that provides agencies with Motorola’s industryleading evidence collection and management tools. VaaS includes access to high definition camera systems and the VideoManager EL Cloud evidence management platform.

VideoManager EL Cloud automates data maintenance and facilitates administration of your department’s devices in a Government cloud-based storage solution. Agencies can capture, record, store, and efficiently manage all evidentiary data with VideoManager.

In addition, the VaaS solution can be expanded with CommandCentral Evidence to provide a single, streamlined workflow in the industry’s only end-to-end digital evidence management ecosystem.

When combined into a single solution, these tools enable officers in the field to easily capture, record, and upload evidence, as well as efficiently manage and share that evidentiary data. Because Video-as-a-Service requires no up-front purchase of equipment or software, it provides a simple way to quickly deploy and begin using a complete camera and evidence management solution for a per device charge, billed quarterly.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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1VIDEOMANAGER EL CLOUD SOLUTION DESCRIPTION
VideoManager EL Cloud simplifies evidence management, automates data maintenance, and facilitates management of your department’s devices, all in a cloud-based, off-premises storage solution.

It is compatible with V300 and VISTA body-worn cameras, as well as M500 and 4RE in-car video systems, enabling you to upload video evidence quickly and securely. It also allows live-streaming capabilities through the optional SmartControl and SmartConnect applications.

VIDEO EVIDENCE MANAGEMENT
Using VideoManager EL Cloud delivers benefits to all aspects of video evidence management. From streamlining the evidence review process to automatically maintaining your stored data, VideoManager EL Cloud makes evidence management as efficient as possible. With VideoManager EL Cloud, you minimize the amount of time spent manually managing evidence, allowing your team to spend more time in the field.

Simplified Evidence Review
VideoManager EL Cloud makes evidence review easier by allowing users to upload evidence into cloud storage from their in-field devices. When evidence is uploaded, important information is sorted, which groups relevant evidence together. This information includes a recording’s date and time, device used to capture, event ID, officer name, and event type. This allows you to view recordings of an incident that were taken from several devices simultaneously, eliminating the task of reviewing irrelevant footage during review.

Its built-in media player includes a visual display of incident data, allowing you to tag moments of interest, such as when lights, sirens, or brakes were activated during the event timeline.

Other relevant files, such as PDFs, spreadsheets, reports, third-party videos, audio recordings, pictures, and drawings, can also be grouped together and stored under a specific case entry, allowing all pertinent information to be stored together in VideoManager EL.

Easy Evidence Sharing
VideoManager EL Cloud allows you to easily share information in the evidence review or judiciary sharing process by exporting evidence data as MP4 files.

You can also find relevant evidence data using audit log filters, including criteria such as import, export, playback, download, share, and modify dates.

Automatic Data Maintenance
VideoManager EL Cloud lets you automatically organize the evidence data you store, allowing you to save time that would be spent manually managing it. It can schedule the automatic movement or purging of events on a daily, weekly, or monthly basis, based on how the user wants to configure the system.

Security groups and permissions are easily set-up in VideoManager EL Cloud, allowing you to grant individuals access to evidence on an as-needed basis.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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Integration with In-Car and Body-Worn Cameras
Officers on the road are able to automatically upload encrypted video from in-car systems and body cameras.

This eliminates the need for trips to and from the station solely for uploading data into the system.

Video and audio captured by the M500, V300, 4RE and VISTA camera systems are automatically linked in VideoManager EL Cloud based on time and location. You can then utilize synchronized playback and export of video and audio from multiple devices in the same recording group, where video and audio streams can be matched together.

Optional Live Video Streaming
VideoManager EL Cloud integrates with SmartControl, an optional mobile application for Android or iOS that allows officers to complete evidence review work normally completed at their desk from their smartphone.

SmartControl also allows officers to categorize recordings using event tags, stream live video from, and change camera settings, such as adjusting field of view, brightness, and audio levels.

SmartConnect, an optional smartphone application, provides VISTA body-worn camera users with immediate infield access to their body cameras. SmartConnect includes the ability to pair with VISTA cameras, adjust officer preferences, categorize recordings with incident IDs and case numbers, and play back recordings.

DEVICE MANAGEMENT
Agencies using VideoManager EL Cloud are able to assign users to devices, track them, and streamline shift changes. You can easily manage, configure, update firmware, and deploy in-car and body-worn cameras.

Individual preference settings can be configured based on user profiles, allowing quick device transactions within a pooled device system. VideoManager EL Cloud also tracks devices and enables them to be quickly exchanged between officers during shift changes. This minimizes the amount of devices needed for your fleet.

Device Tracking
You can easily manage, configure, and deploy their in-car and body-worn cameras in VideoManager EL Cloud.

Devices can be assigned to personnel within VideoManager EL Cloud and tracked, helping agencies keep track of which users have specific devices.

Faster Shift Changes
VideoManager EL Cloud’s Rapid Checkout Kiosk feature allows agencies to take advantage of a pooled camera system to utilize fewer cameras. Rapid Checkout Kiosk feature allows agencies using a pooled camera system to use fewer cameras. Cameras can be checked out at the start of a shift using an easy-to-use interface. At the end of the shift, the camera can be returned to its dock, where the video is automatically uploaded and the camera is made ready to be checked out and used for the next shift.

Devices can also be configured to remember individual preference settings for each user, including volume level, screen brightness and camera aim. These settings are applied whenever a device is assigned to a specific officer.

A variety of settings within VideoManager EL Cloud also enable you to configure devices to operate in alignment with your agency’s policies and procedures.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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1 V700 BODY-WORN CAMERA SOLUTION DESCRIPTION
The V700 body-worn camera captures clear video and audio of every encounter from the user’s perspective. Its continuous- operation capabilities allow constant recording, helping the user to capture every detail of each situation and create a reliable library of evidence for case-building and review. The V700 can stream live video and report real time GPS location through a built-in LTE modem, directly to the suite of CommandCentral applications.

The V700 is easy to operate, with four control buttons. Its innate Record-After-the-Fact® (RATF) technology enables the device to capture important video evidence that can be retrieved hours or days after an incident occurs, even if a recording is not triggered by the user or sensor. With RATF, officers can prioritize response to immediate threats versus manually activating their camera.

1.1. KEY FEATURES OF THE V700
● Detachable Battery – The V700’s detachable battery allows officers to switch to a fully-charged battery if their shift goes longer than expected. Since the battery charges without being attached to the V700, the battery is kept fully charged in the dock ready for use. This feature is especially helpful for agencies that share body-worn cameras with multiple officers.
● Wireless Uploading – Recordings made by the V700 are uploaded to the agency’s evidence management system via LTE. Upload over WiFi will be available soon. This enables easy transfer of critical recordings to headquarters for immediate review or long-term storage. ● Real-time Location and Video Streaming – With built-in LTE connectivity, the V700 paired with CommandCentral Aware will send location updates and stream live video to a dispatch center or Real Time Crime Center (RTCC) giving the agency a complete and accurate view of their officers for better coordination and quicker response times.
● LTE Service Ready – The V700 is approved for use on Verizon and FirstNet networks in the U.S. and Bell Mobility in Canada. The V700 will ship with a pre-installed SIM from both carriers, ready for service activation upon arrival with a data plan that best suits the agency’s needs. LTE service activation would be on the agency’s carrier account. Motorola Solutions does not provide LTE service for the V700 camera. ● Data Encryption – The V700 uses FIPS-140-2 compliant encryption at-rest and in-transit. This ensures recordings made by the agency’s officers are secure from unauthorized access. ● Record-After-The-Fact® – Our patented Record-After-the-Fact® technology captures footage even when the recording function is not engaged. The camera user or admin can request video footage from a specific point in the past to be uploaded to the evidence management system, hours or even days after the event occurred. ● Natural Field of View – The V700 eliminates the fisheye effect from wide-angle lenses that warps video footage. Distortion correction ensures a clear and complete evidence review process. The V700’s high quality, low light sensor captures an accurate depiction of recorded events, even in challenging lighting conditions. ● SmartControl Application – To maximize efficiency in the field, the Motorola Solutions SmartControl app enables V700 users to preview video recordings, add or edit tags, change camera settings and view live video from the camera. The app is available for both iOS and Android phones. ● In-Field Tagging – The V700 enables easy in-field event tagging. It allows officers to view event tags and save them to the appropriate category directly from the body-worn camera or via the SmartControl app.
● Auto Activation – The V700 body-worn camera(s) paired with an M500 or 4RE in-car video system(s) can form a recording group, which automatically starts recording when one of the devices begins to

Page 1 ends

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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record. Each device can be configured to initiate a group recording using triggers like lights, sirens, doors, gun racks, and other auxiliary inputs. Up to eight V700s can form a recording group and collaborate on recordings, without a corresponding in-car video system, using similar triggers. Group recordings are uploaded and automatically linked to the evidence management system as part of one event.

1.2. V700 AND IN-CAR VIDEO INTEGRATION
The V700 integrates seamlessly with the M500 or 4RE in-car video systems, capturing video of an incident from multiple vantage points. This integration includes the following features:
● Distributed Multi-Peer Recording – Multiple V700 body-worn cameras and in-car video systems can form a recording group and based on the configuration, automatically start recording when one of the devices begins to record. Group recordings are uploaded and automatically linked to the evidence management system as part of one incident.
● Automatic Tag Pairing – Recordings captured by integrated V700 body-worn cameras and in-car video systems can be uploaded to the evidence management system with the same tags. From the in-car video system’s display, videos can be saved under the appropriate tag category. The tag is then automatically shared with the V700 video and uploaded as part of one incident along with the officer’s name. ● Evidence Management Software – When V700 body-worn cameras and in-car video systems record the same incident, the Motorola Solutions evidence management software automatically links those recordings based on officer name, date, and time overlap.
● Additional Audio Source – The V700 can serve as an additional audio source when integrated with the in-car video system. The V700 also provides an additional view of the incident and inherits the event properties of the in-car video system’s record, such as officer name, event category, and more, based on configuration.

1.3. V700 AND APX RADIO INTEGRATION
Motorola Solutions’ APX two-way radios can pair with V700 body-worn cameras to automate video capture through Bluetooth. When the APX’s emergency mode button is pressed, or the ManDown feature is activated, the V700 is triggered to start recording immediately. The recording will continue until manually stopped by the officer via the start/stop button on the V700 or group in-car video system.

1.4. HOLSTER AWARE

TM INTEGRATION
The V700 integrates with a Holster Aware
TM sensor through Bluetooth. If configured, the sensor automatically prompts the V700 to record the moment the holstered equipment is drawn. The holster sensor information is stored with the V700 user profile and uploaded to the evidence management system. If the user is assigned to a different camera, the hoster sensor information will be applied to the new camera. The holster sensor allows officers to record high-stress events as they unfold, without having to sacrifice situational awareness by manually activating the V700.

Page 2 ends

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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1.5. DOCKING STATIONS
The V700 has three docking options:

Transfer Station – The Transfer Station is built for large, multi-location agencies with large numbers of V700 cameras in service at any given time. It can charge up to eight fully assembled body-worn cameras or individual batteries. The eight docking slots include an LED indication of a battery charging and upload status.

While the V700 charges, the Transfer Station can automatically offload recordings from the camera to the evidence management system via an integrated 2.5Gb switch. The Transfer Station connects directly to the LAN for fast offload of recorded events to storage, while charging the body-worn camera battery. The Transfer Station supports comprehensive device management capabilities, such as camera configuration, checkout and officer assignment options; rapid checkout, kiosk, and individual camera checkout; automatic firmware and configuration updates.

USB Base – The USB Base charges the battery of a single V700 or standalone battery pack. The USB Base can be mounted in a vehicle or attached to a desktop or Mobile Data Computer with 12V or USB connection for power. The USB Base has LED indications for battery charging status and upload, and an ambient light sensor for optimal LED brightness control from bright sunlight to the dim interior of a patrol car. When connected to a laptop or desktop computer, the USB Base can be used to upload recordings to the evidence management system, as well as, receive firmware and configuration updates.

Wi-Fi Base – The Wi-Fi Base is mounted in a vehicle. It facilitates V700 upload of video evidence to the evidence management system, firmware updates, communication between V700 and in-car video system group devices and charges fully assembled V700s or individual battery packs. It has LED indications of battery charging status and upload, and an ambient light sensor for optimal LED brightness control, from bright sunlight to the dim interior of a patrol car.

1.6. MOUNTING SOLUTIONS
V700 is compatible with the entire line of V300 mounting solutions as depicted below.

Page 3 ends

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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M500 IN-CAR VIDEO SYSTEM

SOLUTION DESCRIPTION
The M500 In-Car Video System is the first AI-enabled in-car video solution for law enforcement. It combines Motorola’s powerful camera technology
with our industry-leading digital evidence
management software, VideoManager, to deliver
high-quality digital evidence and real-time
analytics.

The M500 offers the following benefits:
 Delivers exceptionally clear, evidencegrade video, from inside and outside the vehicle
The M500 has three high-definition cameras, mounted on the front and rear windshield and in the cabin. The front camera has a 4K sensor, with an ultra high-definition recording resolution that captures both wide-angle and focused video streams. The cabin camera’s infrared illumination allows backseat recording in total darkness, and a built-in microphone captures audio in the vehicle during recording.
 Works reliably, even in challenging situations
The cameras and processor are small, rugged devices, easily and securely installed where they do not hinder any line of sight. They are tamper proof and built to withstand significant impact and severe weather conditions. Even if a vehicle is in a serious collision, the Uninterruptible Power Supply automatically kicks in to continue capturing evidence for those critical extra seconds.
 Protects video data, whether in transit or at rest
The powerful core processor, with a 1 terabyte drive, securely stores all video footage, encrypting the data to prevent cyber threats.
 Provides users a reliable, easy-to-learn system
Ease of use is at the heart of the M500. The interface is highly intuitive, and any feature can be accessed with no more than three touches of the control panel. Users can start a recording manually or program sensors to activate a recording when triggered – such as a siren, blue lights, vehicle speed, crash detection, wireless microphones, and more. After the recording starts and is categorized, everything is automated, including the uploading of footage to the system’s evidence management software, VideoManager. There, recordings are easily managed, redacted, organized, and shared with all authorized parties, including first responders, fleet managers, investigative officers, supervisors, prosecutors, and legal teams.  Increases efficiency
The system’s software makes it easy to search and analyze video footage, which can save countless hours for users and minimize human error.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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 Promotes trust
By providing a clear record of incidents that occur while officers are on duty, the M500 promotes trust between public safety agents and the communities they serve.  Integrates seamlessly with other Motorola technologies The M500 offers additional benefits when working in conjunction with Motorola’s V700 BodyWorn Camera or L5M License Plate Recognition camera and VehicleManager.

When used with the V700, the M500 in-car video system triggers the V700 to record at the same time. Officers can focus on the situation at hand, while the cameras – working together as a seamless system – capture synchronized recording from multiple vantage points. The footage is uploaded to and can be reviewed on the same system.

When used with the L5M, both the LPR camera and the M500 feed their collected license plate data into Vigilant VehicleManager and display the information on a single interface. Working together, the systems increase coverage while maintaining ease of use through a shared user interface and database.

The M500 is a reliable and comprehensive mobile video solution that will enhance safety, promote accountability, and improve efficiency. It ensures that you always have the critical information needed for smarter, faster decisions to help keep officers and the communities they serve safe.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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1M500 IN-CAR VIDEO SYSTEM LICENSE PLATE RECOGNITION (LPR) –

SOLUTION DESCRIPTION

DESCRIPTION
Safety is your primary concern. You have to ensure that every officer has the best possible information before engaging with a suspect. And a vehicle’s license plate can unlock critical data to inform your response to a situation.

The M500 in-car video system has powerful License Plate Recognition (LPR) capabilities, and is carefully integrated with our market-leading Vigilant LEARN LPR platform. The M500’s 120-degree 4K front camera can capture license plate and vehicle make/model information in up to three lanes of traffic simultaneously, while moving at up to 70mph. The process is completely automated, with no requirement for interaction with the camera or software. Officers can concentrate on other important tasks, while the M500 continuously scans its environment.

DETAILS
The M500 in-car video
system is designed around
a high-power processing
core optimized for AI
applications such as LPR.

Using a high-accuracy
OCR algorithm, the 4K
front camera sensor can
capture multiple license
plates moving at normal
highway speeds from up to
40 feet away.

The M500 is not
recommended for highspeed (>70 mph), long-range or high-throughput LPR applications, or where target vehicles will not be visible through the front windshield. For these situations we offer our L5M purpose-designed mobile LPR camera.

The M500 system connects to CarDetector Mobile (CDM) software running on your in-car Mobile Data Terminal (MDT). CDM gives officers a convenient dashboard, showing the video stream(s), recently-captured license plates and recent “hits”. It can be configured to give visible and audible alerts whenever a plate matches an entry on a hotlist. Hotlists can be agency-owned or shared.

You also have access to the market-leading Vigilant PlateSearch application, for analysis of LPR data captured by agency cameras. Optionally, you can extend this to include LPR data from neighboring agencies and commercial customers.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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MOBILE VIDEO PRODUCTS NEW SYSTEM STATEMENT OF WORK

OVERVIEW
This Statement of Work (SOW) outlines the responsibilities of Motorola Solutions, Inc. (Motorola) and the Customer for the implementation of body-worn camera(s) and/or in-car video system(s) and your digital evidence management solution. For the purpose of this SOW, the term “Motorola” may refer to our affiliates, subcontractors, or certified third-party partners. A third-party partner(s) (Motorola-certified installer) will work on Motorola’s behalf to install your in-car video system(s) (if applicable).

This SOW addresses the responsibilities of Motorola and the Customer that are relevant to the implementation of the hardware and software components listed in the Solutions Description. Any changes or deviations from this SOW must be mutually agreed upon by Motorola and the Customer and will be addressed in accordance with the change provisions of the Contract. The Customer acknowledges any changes or deviations from this SOW may incur additional cost.

Motorola and the Customer will work to complete their respective responsibilities in accordance with the Project Schedule. Any changes to the Project Schedule must be mutually agreed upon by both parties in accordance with the change provisions of the Contract.

Unless specifically stated, Motorola will perform the work remotely. The Customer will provide Motorola personnel with access to their network and facilities so Motorola is able to fulfill its obligations. All work will be performed during normal business hours based on the Customer’s time zone (Monday through Friday from 8:00 a.m. to 5:00 p.m.).

The number and type of software subscription licenses, products, or services provided by Motorola are specifically listed in the Contract and referenced in the SOW. Services provided under this SOW are governed by the mutually executed Contract between the parties, or Motorola’s Master Customer Agreement and applicable addenda (“Contract”).

AWARD, ADMINISTRATION, AND PROJECT INITIATION
Project Initiation and Planning will begin following the execution of the Contract between Motorola and the Customer. At the conclusion of Project Planning, Motorola’s Project Manager (PM) will begin status meetings and provide status reports on a regular cadence with the Customer’s PM. The status report will provide a summary of activities completed, activities planned, progress against the project schedule, items of concern requiring attention, as well as, potential project risks and agreed upon mitigation actions.

Motorola utilizes Google Meet as its teleconference tool. If the Customer desires to use an alternative teleconferencing tool, any costs incurred from the use of this alternate teleconferencing tool will be the responsibility of the Customer.

FBI-CJIS SECURITY POLICY – CRIMINAL JUSTICE INFORMATION CJIS Security Policy Compliance
Motorola does not believe our Mobile Video offerings (i.e. in-car/body-worn cameras) require compliance with the FBI-CJIS Security Policy (CJISSECPOL) based on the definition in Section 4 of CJISSECPOL and how the FBICJIS defines Criminal Justice Information. However, Motorola does design its products with the CJISSECPOL QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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security controls as a guide. Motorola’s Mobile Video system design and features support best practice security controls and policy compliance. In the event of a CJIS technical audit request, Motorola will support the Customer throughout this process.

Personnel Security – Background Screening
Motorola will assist the Customer with completing the CJIS Security Policy Section 5.12 Personnel Security related to authorized personnel background screening when requested to do so by the Customer. Based on Section 5.12, a Motorola employee is defined as someone who is required to be on the Customer’s property with unescorted access. Motorola employees will also have access to the Customer’s network(s) and stored information. Motorola has remote access tools to support virtual escorted access to on-premises customer assets.

Additionally, Motorola performs independent criminal background investigations including name based background checks, credential and educational vetting, credit checks, U.S. citizen and authorized worker identity verification on its employees.

Motorola will support the Customer in the event of a CJIS audit request to validate employees assigned to the project requiring CJIS Section 5.12 Personnel Security screening and determine whether this list is up to date and accurate. Motorola will notify the Customer within 24 hours or next business day of a personnel status change.

Security Awareness Training
Motorola requires all employees who will support the Customer to undergo Level 3 Security Awareness Training provided by Peak Performance and their CJIS online training platform. If the Customer does not have access to these records, Motorola can facilitate proof of completion. If the Customer requires additional and/or separate training, Motorola will work with the Customer to accommodate this request at an additional cost.

CJIS Security Addendum
Motorola requires all employees directly supporting the Customer to sign the CJIS Security Addendum if required to do so by the Customer.

Third Party Installer
The Motorola-certified third party installer will work independently with the Customer to complete the Section 5.12 Personnel Security checks, complete Security Awareness Training and execute the CJIS Security Addendum.

COMPLETION CRITERIA
The project is considered complete once Motorola has completed all responsibilities listed in this SOW. The Customer’s task completion will occur based on the Project Schedule to ensure Motorola is able to complete all tasks without delays. Motorola will not be held liable for project delays due to incomplete Customer tasks.

The Customer must provide Motorola with written notification if they do not accept the completion of Motorola responsibilities. Written notification must be provided to Motorola within ten (10) business days of task completion.

The project will be deemed accepted if no written notification is received within ten (10) business days.

In the absence of written notification for non-acceptance, beneficial use will occur thirty (30) days after functional demonstration of the system.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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SUBSCRIPTION SERVICE PERIOD
If the contracted system includes a subscription, the subscription service period will begin upon the Customer’s receipt of credentials for access. The provision and use of the subscription service is governed by the Contract.

PROJECT ROLES AND RESPONSIBILITIES OVERVIEW
Motorola Project Roles and Responsibilities
The Motorola Project Team will be assigned to the project under the direction of the Motorola PM. Each team member will be engaged in different phases of the project as necessary. Some team members will be multidisciplinary and may fulfill more than one role.

In order to maximize effectiveness, the Motorola Project Team will provide various services remotely by teleconference, web-conference, or other remote method in order to fulfill our commitments as outlined in this SOW.

Our experience has shown customers who take an active role in the operational and educational process of their system realize user adoption sooner and achieve higher levels of success with system operation. The subsections below provide an overview of each Motorola Project Team Member.

Project Manager (PM)
The PM will be the principal business representative and point of contact for Motorola. The PM’s responsibilities may include but are not limited to:
• Manage Motorola responsibilities related to the delivery of the project. • Maintain the Project Schedule, and manage assigned Motorola personnel, subcontractors, and suppliers as applicable.
• Coordinate schedules of assigned Motorola personnel, subcontractors, and suppliers as applicable. • Conduct equipment inventory if applicable.
• Maintain project communications with the Customer.
• Identify and manage project risks.
• Coordinate collaboration of Customer resources to minimize project delays. • Evaluate project status against Project Schedule.
• Conduct status meetings on mutually agreed upon dates to discuss project status. • Provide timely responses to Customer inquiries and issues related to project progress. • Conduct daily status calls with the Customer during Go-Live.

Post Sales Engineer
The Post Sales Engineer will work with the Customer’s Project Team on:
• Discovery validation.
• System provisioning.
• Covers the IT portion of the Project Kickoff Call with the Customer. • Contracted data migration between two disparate digital evidence management systems (if applicable).

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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System Technologist (ST)
The ST will work with the Customer’s Project Team on:
• Configure Customer’s digital evidence management system. • Inspect installation and configure hardware devices.
• Provide instructions to the Customer on how to configure the hardware. • Review Deployment Checklist with the Customer.
• Develop and submit a Trip Report.
• Update Customer IP Map.

Professional Services Engineer (if applicable)
The Professional Services Engineer is engaged on projects that include integration between Motorola’s digital evidence management system and the Customer’s third-party software application. Their responsibilities include:
• Delivery of the interface between Motorola’s digital evidence management system and the Customer’s thirdparty software (e.g. CAD). • Work with the Customer to access required systems/data.

Application Specialist (if applicable)
The Application Specialist will work with the Customer Project Team on system provisioning and education. The Application Specialist’s responsibilities include but are not limited to:
• Deliver provisioning education and guidance to the Customer for operating and maintaining their system. • Provide product education as defined by this SOW and described in the Education Plan. • Provide on-site training based on the products the Customer purchased.

Technical Trainer / Instructor
The Technical Trainer / Instructor provides training on-site or remote depending on the training topic and deployment services purchased.

Motorola-Certified Installer
The Motorola-certified installer is primarily responsible for installing in-car video systems (ICVs) into Customer vehicles. There are specific requirements the 3rd party partner must meet in order to be considered a Motorolacertified installer, and they include the following:
• Required Training
- WTG0501 - M500 Vehicle Installation Certification (Remote) or WTG0503 - M500 Vehicle Installation Certification (Live)
 Needs to be renewed yearly.
 Needs to be submitted to the PM by the technician completing the installation no less than thirty (30) days prior to the installation.
- Review of any previous Motorola Solutions Technical Notifications (MTNs). • Optional Training
- WGD00186 - M500 Installation Overview and Quick Start (NA)  Not required for installation. Available for the installing technician. - WGD00177 - M500 In-Car Video System Installation Guide  Not required for installation. Available for the installing technician. - MN010272A01 - M500 In-Car Video System Basic Service Manual QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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 Not required for installation. Available for the installing technician.

Other responsibilities the Motorola-certified installer may be involved in include the installation of cellular routers or Access Points. These activities will only be completed by Motorola if Motorola quotes these services; otherwise, the completion of these services are solely the responsibility of the Customer.

Customer Support Services Team
The Customer Support Services Team will provide on-going support to the Customer following Go-Live and final acceptance of the project.

Customer Project Roles and Responsibilities
Motorola has defined key resources that are critical to this project and must participate in all the activities defined in this SOW. During the Project Planning phase, the Customer will be required to provide names and contact information for the roles listed below. It is critical that these resources are empowered to make decisions based on the Customer’s operational and administration needs. The Customer Project Team will be engaged from Project Initiation through Beneficial Use of the system. In the event the Customer is unable to provide the resources identified in this section, Motorola may be able to supplement these resources at an additional cost.

Project Manager
The PM will act as the primary point of contact for the duration of the project. In the event the project involves multiple locations, Motorola will work exclusively with the Customer’s primary PM. The PM’s responsibilities will include, but are not limited to:
• Communicate and coordinate with other project participants. • Manage the Customer Project Team including subcontractors and third-party vendors. This includes timely facilitation of tasks and activities.
• Maintain project communications with the Motorola PM. • Identify tasks required of Customer staff that are outlined in this SOW and the Project Schedule. • Consolidate all project inquiries from Customer staff to present to Motorola PM. • Approve a deployment date offered by Motorola.
• Review Project Schedule with the Motorola PM and finalize tasks, dates, and responsibilities. • Measure and evaluate progress against the Project Schedule. • Monitor project to ensure resources are available as required. • Attend status meetings.
• Provide timely responses to issues related to project progress. • Liaise and coordinate with other agencies, Customer vendors, contractors, and common carriers. • Review and administer change control procedures, hardware and software certification, and all related project tasks required to meet the deployment date.
• Ensure Customer vendors’ readiness ahead of the deployment date. • Assign one or more personnel to work with Motorola staff as needed for the duration of the project, including one or more representatives from the IT department.
• Identify a resource with authority to formally acknowledge and approve milestone recognition certificates, as well as, approve and release payments in a timely manner. • Provide Motorola personnel with access to all Customer facilities where system equipment is to be installed.

Temporary identification cards are to be issued to Motorola personnel, if required for access. • Ensure remote network connectivity and access for Motorola resources.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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• Assume responsibility for all fees pertaining to licenses, inspections and any delays associated with inspections due to required permits as applicable to this project. • Provide reasonable care to prevent equipment exposure from contaminants that may cause damage to the equipment or interruption of service.
• Ensure a safe working environment for Motorola personnel. • Identify and manage project risks.
• Provide signature(s) of Motorola-provided milestone recognition certificate(s) within ten (10) business days of receipt.

IT Support
IT Support manages the technical efforts and ongoing activities of the Customer’s system. IT Support will be responsible for managing Customer provisioning and providing Motorola with the required information for LAN, WAN, server and client infrastructure.

The IT Support Team responsibilities include but are not limited to:
• Participate in delivery and training activities to understand the software and functionality of the system. • Participate with Customer Subject Matter Experts (SMEs) during the provisioning process and associated training.
• Authorize global provisioning decisions and be the Point of Contact (POC) for reporting and verifying problems.
• Maintain provisioning.
• Implement changes to Customer infrastructure in support of the proposed system.

Video Management Point of Contact (POC)
The Video Manager POC will educate users on digital media policy, participate in Discovery tasks, and complete the Video Management Administration training. The Customer is responsible for its own creation and enforcement of media protection policies and procedures for any digital media created, extracted, or downloaded from the digital evidence management system.

Subject Matter Experts (SMEs)
SMEs are a core group of users involved with the analysis, training and provisioning process, including making decisions on global provisioning. The SMEs should be experienced users in their own respective field (evidence, dispatch, patrol, etc.) and should be empowered by the Customer to make decisions based on provisioning, workflows, and department policies related to the proposed system.

Training POC
The Training POC will act as the course facilitator and is considered the Customer’s educational monitor. The Training POC will work with Motorola when policy and procedural questions arise. They will be responsible for developing any agency specific training material(s) and configuring new users on the Motorola Learning eXperience Portal (LXP) system. This role will serve as the first line of support during Go-Live for the Customer’s end users.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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General Customer Responsibilities (if applicable)
In addition to the Customer responsibilities listed above, the Customer is responsible for the following:
• All Customer-provided equipment, including third-party hardware and software needed for the proposed system but not listed as a Motorola deliverable. Examples include end user workstations, network equipment, etc.
• Configure, test, and maintain third-party system(s) that will interface with the proposed system. • Establish an Application Programming Interface (API) for applicable third-party system(s) and provide documentation that describes the integration to the Motorola system. • Coordinate and facilitate communication between Motorola and Customer third-party vendor(s) as required. • Motorola-certified installers must be certified through LXP for remote or in person installation training. The Customer is responsible for work performed by non-certified installers. • Upgrades to Customer’s existing system(s) in order to support the proposed system. • Mitigate the impact of upgrading Customer third-party system(s) that will integrate with the proposed system.

Motorola strongly recommends working with the Motorola Project Team to understand the impact of such upgrades prior to taking action.
• Active participation of Customer SMEs during the course of the project. • Electronic versions of any documentation associated with business processes identified. • Providing a facility with the required computer and audio-visual equipment for training and work sessions. • Ability to participate in remote project meetings using Google Meet or a mutually agreed upon Customerprovided remote conferencing tool.

Motorola is not responsible for any delays that arise from Customer’s failure to perform the responsibilities outlined in this SOW or delays caused by Customer’s third-party vendor(s) or subcontractor(s).

NETWORK AND HARDWARE REQUIREMENTS
The following requirements must be met by the Customer prior to Motorola installing the proposed system:
• Provide network connectivity for the transfer and exchange of data for the proposed system. • Provide Virtual Private Network (VPN) remote access for Motorola personnel to configure the system and conduct diagnostics.
• Provide Internet access to server(s).
• Provide devices such as workstations, tablets, and smartphones with Internet access for system usage.

Chrome is the recommended browser for optimal performance. The workstations must support MS Windows 11 Enterprise.
• Provide and install antivirus software for workstation(s). • Provide Motorola with administrative rights to Active Directory for the purpose of installation, configuration, and support.
• Provide all environmental conditions such as power, uninterruptible power sources (UPS), HVAC, firewall and network requirements.
• Ensure required traffic is routed through Customer’s firewall.

Motorola is not responsible for any costs or delays that arise from Customer’s failure to meet network and hardware requirements.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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PROJECT PLANNING
A clear understanding of the needs and expectations of Motorola and the Customer is critical to fostering a collaborative environment of trust and mutual respect. Project Planning requires the gathering of specific information to set clear project expectations and guidelines, as well as lay the foundation for a successful implementation.

PROJECT PLANNING SESSION
A Project Planning Session will be scheduled after the Contract has been executed. The Project Planning Session is an opportunity for the Motorola and Customer PM to meet prior to the Project Kickoff Meeting and review key elements of the project and expectations. Depending on the items purchased, the agenda will typically include:
• A high level review of the following project elements:
- Contract documents.
- A summary of contracted applications and hardware as purchased. - Customer’s involvement in project activities to confirm understanding of scope and required time commitments.
- A high level Project Schedule with milestones and dates. • Confirm CJIS background investigations and fingerprint requirements for Motorola employees and/or subcontractors.
• Determine Customer location for Motorola to ship their equipment for installation.

Motorola Responsibilities
• Schedule the remote Project Planning Session.
• Request the assignment of Customer Project Team and any additional Customer resources that are instrumental to the project’s success.
• Provide the initial Project Schedule.
• Baseline the Project Schedule.
• Review Motorola’s delivery approach and its reliance on Customer-provided remote access. • Document mutually agreed upon Project Kickoff Meeting Agenda. • Request user information required to establish the Customer in LXP.

Customer Responsibilities
• Identify Customer Project Team and any additional Customer resources that are instrumental to the project’s success.
• Acknowledge the mutually agreed upon Project Kickoff Meeting Agenda. • Provide approval to proceed with the Project Kickoff Meeting.

Motorola Deliverables
• Project Kickoff Meeting Agenda.

PROJECT KICKOFF
Motorola will work with the Customer to understand the impact of introducing a new solution and the preparedness needed for a successful implementation.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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Note – The IT Questionnaire is completed during the pre-sales process and prior to Contract award. The IT Questionnaire is given to Motorola at the time of offer acceptance. Delay in completing the IT Questionnaire may delay shipment of equipment. Motorola will not be responsible for any delays associated with or related to the completion of the IT Questionnaire.

Motorola Responsibilities
• Review Contract documents including project delivery requirements as described in this SOW. • Discuss the deployment start date and deliver the Deployment Checklist. • Discuss vehicle equipment installation activities and responsibilities. • Discuss the equipment inventory process (if applicable). • Discuss project team participants and their role(s) in the project with fulfilling the obligations of this SOW. • Review resource and scheduling requirements.
• Discuss Motorola remote system access requirements (24-hour access to a secured two-way Internet connection through the Customer’s firewall for the purpose of deployment and maintenance). • Discuss and deliver the Business Process Review (BPR) Workbook. • Complete all necessary documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities. • Discuss the LXP training approach.
• Provide designated Customer administrator with access to LXP. • Review and agree on completion criteria and the process for transitioning to support.

Customer Responsibilities
• Provide feedback on project delivery requirements.
• Review the Deployment Checklist.
• Review the roles of project participants to identify decision-making authority. • Provide VPN access to Motorola personnel to facilitate delivery of services described in this SOW. • Validate non-disclosure agreements, approvals, and other related items are complete (if applicable). • Provide all documentation (i.e. fingerprints, background checks, card keys, etc.) required for Motorola resources to gain access to Customer facilities.
• Provide Motorola with names and contact information to the designated LXP Administrator(s).

Motorola Deliverables
• Project Kickoff Meeting Minutes.
• BPR Workbook.
• Deployment Checklist.

DISCOVERY TELECONFERENCE
During the Discovery Teleconference, Motorola will meet with the Customer to define system configuration, as well as, agency recording and retention policies. This information will be documented in the Business Process Review (BPR) Workbook, which is used as a guide for configuration and provisioning decisions.

Motorola Responsibilities
• Facilitate Discovery Teleconference(s).
• Review and complete BPR Workbook with the Customer.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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• Confirm Customer-provided configuration inputs.

Customer Responsibilities
• Gather and review information required to complete the BPR Workbook during the Discovery Teleconference. • Schedule Customer Project Team and SMEs to attend the Discovery Teleconference. SMEs should be present to weigh-in on hardware, software and network components. Customer attendees should be empowered to convey policies and make modifications to policies as necessary. • Return completed BPR Workbook no later than five (5) business days after the conclusion of the Discovery Teleconference.

Motorola Deliverables
• Completed BPR Workbook.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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PROJECT EXECUTION

HARDWARE PROCUREMENT AND INSTALLATION
Motorola will procure contracted hardware as part of the ordering process. The hardware will be configured with a basic profile in line with the information provided by the IT Questionnaire or Discovery Teleconference for installation and configuration of the system. The Customer is responsible for providing an installation environment that meets manufacturer’s specifications for the hardware, which includes but is not limited to:
• Power
• Heating and Cooling
• Network Connectivity
• Access and Security
• Conduit and Cabling
Motorola Responsibilities
• Procure contracted equipment and ship to the Customer's designated location. • Inventory equipment after arrival at Customer location (if applicable). • Install backend server in Customer's designated area (if applicable). • Conduct a power-on test to validate the installed hardware and software are ready for configuration. • Verify remote connection to hardware.
• For an on-site deployment, Motorola will be responsible for verifying the body-worn camera Transfer Stations are connected to the Customer’s network. The Customer is responsible for ensuring Motorola has the correct IP address(es) for configuring the Transfer Stations, and the Customer’s network is operational. • The installer will be responsible for installing the Access Point(s) (APs) if provided by Motorola (if applicable). • The ST will verify whether the AP(s) are properly installed and connected to the network (if applicable). • Create a Trip Report outlining the activities completed during configuration and testing of system hardware.

Customer Responsibilities (if applicable)
• Procure Customer-provided equipment and make it available at the installation location. • Confirm the server room complies with environmental requirements (i.e. power, uninterruptible power, surge protection, heating/cooling, etc.).
• Verify the server is connected to the Customer’s network. • Provide, install, and maintain antivirus software for server(s) and/or workstation(s). • Enable outgoing network connection (external firewall) to the CommandCentral cloud by utilizing the Customer’s Internet connection (if applicable).
• Install Customer-supplied APs (if applicable).
• Verify APs are properly installed and connected to the network (if applicable). • For remote deployments, the Customer is responsible for verifying the body-worn camera Transfer Stations are connected to their network.
• Confirm access to installed software on Customer-provided workstation(s). • For body-worn cameras, the Customer will verify whether the Transfer Station(s) are connected to their network.

Motorola Deliverables
• Contracted Equipment.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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• Equipment Inventory (if applicable).

In-Car Video System Configuration (if applicable)
The Motorola-certified installer will complete the installation of the in-car video (ICV) system(s) within the Customer-provided vehicle(s). The installer may also be responsible for installing cellular routers or WiFi radios inside the vehicle(s) for wireless upload of video to the Customer’s digital evidence management system.

The Customer vehicles must be available for the ST to complete the configuration and testing of the contractual number of ICVs. If the Customer does not have all vehicles available during the agreed upon date and time, the Customer may opt to sign-off on the number of ICV configurations completed. If the Customer requires the ST to complete the full contractual number of ICVs at a later date and time, additional cost may be incurred. Table 1-1 shows the number of ICVs an ST is contractually obligated to configure and test based on the number of ICVs purchased.

Table 1-1: Number of Contractual ICV Configurations
Number of ICV Purchased Number of ICV to Test
1 1
2 2
3 3
4 4
5 - 25 5
26 - 50 10
51 - 75 15
76 - 100 20
101 - 150 30
151 - 200 40
201+ 20%
Note – The Pricing Page will reflect in-car video installation services by Motorola if Motorola is responsible for the vehicle installations.

Motorola Responsibilities
• Setup server for ICV digital video recorder (DVR) configuration. • Create configuration USB used to complete ICV hardware configuration and validation. • Travel to the Customer site to conduct configuration and testing of ICVs. • Complete ICV configuration on a single vehicle, and validate the configuration with the Customer. • Receive Customer approval to proceed with remaining ICV configurations. • Complete remaining contracted vehicle configurations. • Test a subset of completed ICV hardware configurations.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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• For Motorola-certified installer, complete the installation of cellular router and confirm placement of antenna mounting with Customer (if applicable).
• The Motorola-certified installer will install Customer-provided SIM card into cellular router and connect cellular router to ICV (if applicable).
• Activities surrounding ICV (M500) interface to Automatic License Plate Recognition (ALPR) (if applicable). - Install Car Detector Mobile MDC Software on Customer-provided mobile data terminal (MDT) within the vehicle.
- Configure MDC Network Card.

Customer Responsibilities
• Provide Motorola with remote connection and access credentials to complete ICV hardware configuration. • Notify Motorola of the vehicle installation location. • Coordinate and schedule date and time for ICV hardware configuration(s). • Make ICV hardware available to Motorola for configuration and testing in accordance with the Project Schedule.
• Provide cellular SIM Card for Internet connectivity to the installer at time of vehicle installation.

Motorola Deliverables
• Complete Functional Validation Plan as it applies to the proposed solution.

NOTE - The Customer is responsible for having all vehicles and devices available for installation per the Project Schedule. All cellular data fees and Internet connectivity charges are the responsibility of the Customer. If a Motorola-certified installer is not used to install the ICV(s), Motorola is not responsible for any errors in hardware installation, performance or delays in the Project Schedule. In the event the Customer takes on the responsibility of installing the ICV(s) through a Motorola-certified installer, Motorola is also not responsible for any errors in hardware installation, performance or delays in the Project Schedule. For ALPR installations, an MDT is required for all vehicles (if applicable).

Body Worn Camera Configuration (if applicable)
The Transfer Station will be utilized to configure each body-worn camera according to the Business Process Review. In order for this process to be successfully completed, the Transfer Station must be connected to the Customer’s digital evidence management system. The table below shows the number of body-worn cameras an ST is contractually obligated to configure and test based on the number of body-worn cameras purchased.

Table 1-2: Number of Contractual Body-Worn Camera Configurations Number of BWC Purchased Number of BWC to Test
1 1
2 2
3 3
4 4
5 - 25 5
26 - 50 10
QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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Number of BWC Purchased Number of BWC to Test
51 - 75 15
76 - 100 20
101 - 150 30
151 - 200 40
201+ 20%
Motorola Responsibilities
• Configure Transfer Station(s) for connectivity to the digital evidence management system. • Verify the Transfer Station(s) is configured properly and connected to the network. • Configure body-worn camera(s) within the digital evidence management system. • Check out body-worn camera(s) and create a test recording. • Verify completion of upload from body-worn camera(s) after it is docked in a Transfer Station or USB dock. • Install and provide a demonstration of client software as part of the same on-site engagement as Go-Live, unless otherwise outlined in this SOW.

Customer Responsibilities
• Select physical location(s) for Transfer Station(s).
• Provide and install workstation hardware.
• Complete installation of client software on remaining workstations and mobile devices. • Validate functionality of components and solution utilizing the Deployment Checklist. • Provide Motorola remote connection information and necessary credentials.

Automatic License Plate Recognition (ALPR) Commissioning (if applicable) This section highlights the responsibilities of Motorola and the Customer when an in-car video system interfaces with the Law Enforcement Archival Report Network (LEARN) database.

Motorola Responsibilities
• Create a Customer account in the LEARN system with user emails. • Verify the Customer has installed and launched the Vigilant Car Detector Mobile Software per the Vigilant LEARN Quickstart Guide.
• Provide Mobile LPR - Officer Safety Basic and Advanced Pre-Installation Checklist. • Provide Agency Manager with Training Materials and Car Detector Mobile MDC software installation guide. • Advise Agency Manager of different options available to add new users. • Confirm Agency Manager is aware of registration required for Hotlists. • Confirm Agency Manager understands how to set up data-sharing.

Customer Responsibilities
• Identify the Agency Manager.
• Register to receive access to Hotlists.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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SOFTWARE INSTALLATION AND CONFIGURATION
Motorola will install VideoManager Evidence Library (EL) software on a specified number of workstations dictated by the Contract. The Customer will be responsible for installing the software on the remaining workstations.

Provisioning of VideoManager EL software will be done in accordance with the information contained in the BPR Workbook.

Installation of VideoManager EL software consists of the following activities:
• Delivery and installation of server hardware (if applicable). • Network discovery.
• Operating system and software installation.
• Onboarding user / group identity set up.
• Provide access to the application.

VideoManager EL (if applicable)
The VideoManager EL software is an on-premises solution that requires an onsite server and supports both body worn cameras and in-car video systems.

Motorola Responsibilities
• Install software on a specified number of customer workstations and/or mobile devices. • Use information provided in the BPR Workbook to configure VideoManager EL software. • Test software using applicable portions of the Functional Validation Plan. • Provide instruction on client software USB utility.

Customer Responsibilities
• Provide a network environment that conforms to the requirements presented in the Solution Description. • Procure and install server and storage hardware at desired location in accordance with Solution Description requirements.
• Perform a power on test with Motorola.
• Provide assigned Motorola System Administrator with access to SQL database for installation purposes (Motorola’s access will be revoked upon conclusion of the installation). • For Active Directory integration, provide domain user (service account), security group (for application administrators including service account), and domain read access (if applicable). • Provide workstation and/or mobile device hardware in accordance with specifications listed in the Solution Description.
• Complete online training.
• Complete installation of client software on remaining workstations and/or mobile devices.

VideoManager ELC (if applicable)
VideoManager ELC software is a cloud solution that does not require an onsite server and supports both bodyworn cameras and in-car video systems.

Motorola Responsibilities
• Use information provided in BPR Workbook to configure VideoManager ELC software. • Based on Customer feedback, perform the following activities:

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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- Create users, groups, and setup permissions.
- Create event categories.
- Set retention policies.
• Test software using applicable portions of the Functional Validation Plan. • Ensure training POC can access the system.

Customer Responsibilities
• Verify traffic can be routed through Customer’s firewall and reaches end user workstations.

CloudConnect Installation and Configuration (applicable for CommandCentral Aware purchase) Motorola Responsibilities
• Verify remote access capability.
• Remotely configure CloudConnect Virtual Machine within the Cloud Anchor Server. • Configure network connectivity and test connection to the CloudConnect Virtual Machine. • Create an IPSEC tunnel.
• Provide Customer with the information for setting up the IPSEC tunnel.

Customer Responsibilities
• Provide Motorola with two static IP addresses, corresponding subnet masks/default gateway, and available NTP and DNS IP for the CloudConnect Virtual Machine and the Cloud Anchor Server. • Confirm with Motorola the network performance requirements are met. • Configure firewall to allow traffic from IPSEC tunnel.

Completion Criteria
• CloudConnect Virtual Machine configuration is complete and accessible throughout the network.

CommandCentral Evidence (if applicable)
Motorola will work with the Customer to determine best industry practices, current operations environment, and subsystem integration to ensure optimal configuration of your CommandCentral Evidence solution.

Motorola Responsibilities
• Use the CommandCentral Admin Portal to provision users, groups, and rules based on Customer Active Directory data.
• Guide the Customer in the configuration of CommandCentral Evidence.

Customer Responsibilities
• Supply access and credentials to Customer’s Active Directory for the purpose of Motorola conducting CommandCentral Evidence provisioning.
• Respond to Motorola’s inquiries regarding users, groups and agency mapping to CommandCentral Evidence. • Provision policies, procedures, and user permissions. • Configure evidence as directed by Motorola.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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DATA MIGRATION SERVICES (IF APPLICABLE)
The Customer is responsible for partitioning data to be converted from a legacy or on-premises digital evidence management system to an on-cloud solution as part of this offer. The Customer will have ten (10) business days to provide feedback after Motorola validates the migrated data. If feedback is not received on or before ten (10) business days, Motorola will assume the migration is complete.

Motorola Responsibilities
• Receive access to Customer video data.
• Perform contracted data migration and validation.

Customer Responsibilities
• Provide remote access to partitioned data to be migrated. • Validate migrated dataset, and provide Motorola with feedback within ten (10) business days.

Completion Criteria
• A migrated dataset as defined in the Contract.

DEMS INTEGRATIONS AND THIRD-PARTY INTERFACES (IF APPLICABLE) The integration between Motorola’s digital evidence management system and the Customer’s third-party system may consist of an iterative series of activities depending on the complexity of accessing the third-party system.

Interfaces will be installed and configured in accordance with the Project Schedule. The Customer is responsible for engaging third-party vendors as required to facilitate connectivity and testing of the interface(s).

Motorola Responsibilities
• Develop and configure interface(s) to support the functionality described in the Solution Description. • Establish and validate connectivity between Motorola and third-party systems. • Perform functional demonstration to confirm the interface(s) can transmit and receive data to the Customer’s digital evidence management system.

Customer Responsibilities
• Act as liaison between Motorola and third-party vendor(s) as required to establish connectivity to the digital evidence management system.
• Provide personnel authorized to make changes to the network and third-party systems to support Motorola’s integration efforts.
• Provide network connectivity between digital evidence management system and the third-party system(s). • Provide information on API, SDKs, data scheme, and any documentation necessary to establish interfaces with all local and remote systems. This information should be provided to the Motorola PM within ten (10) business days of the Interface Engagement Meeting.

NOTE - At the time of initial design, unknown circumstances, requirements or anomalies may present difficulties with interfacing Motorola products to a third-party application. These difficulties could result in a poorly performing or a non-functional interface. By providing Motorola with this information early in the deployment process, will put us in the best position to mitigate these potential issues. If the resolution requires additional third-party integration, application upgrades, APIs, and/or additional software licenses, the Customer is responsible for addressing these issues at their cost. Motorola is not responsible for any delays or costs associated with third-party applications or Customer-provided third-party hardware or software.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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SYSTEM TRAINING
The objective of this section is to prepare for and deliver training. Motorola training consists of computer-based (online) and instructor-led (on-site or remote) depending on what is purchased. Our training delivery methods will vary depending on course content. Training will be delivered in accordance with the Education Plan. As part of our training delivery, Motorola will provide user guides and training materials in an electronic format.

ONLINE TRAINING (IF APPLICABLE)
Online training is made available to the Customer through LXP. This subscription service provides customers with unlimited access to our online training content and provides users with the flexibility of learning the content at their own pace. Training content is added and updated on a regular basis to keep information current.

Through LXP, a list of available online training courses, Motorola User Guides, and Training Material are accessible in electronic format.

Motorola Responsibilities
• Designate a LXP Administrator to work with the Customer. • Establish an accessible instance of LXP for the Customer. • Configure a Customer-specific portal view.
• Organize content to align with Customer’s selected technologies. • Create initial Customer user accounts and a single Primary Administrator account. • During onboarding, assist the Customer with LXP usage. • Provide technical support for user account and access issues, LXP functionality, and Motorola managed content.
• Provide instruction to Customer LXP Administrator on building groups.

Customer Responsibilities
• Provide user information for the initial creation of accounts. • Complete LXP Administrator training.
• Ensure network and Internet connectivity for Customer access to LXP. • Customer's primary LXP Administrator is required to complete the following self-paced training: LXP Introduction (LXP0001), LXP Primary Site Administrator Overview (LXP0002), and LXP Group Administrator Overview (LXP0003).
• Advise users on the availability of training through LXP. • Ensure users complete LXP training in accordance with the Project Schedule. • Build groups as needed.

INSTRUCTOR-LED TRAINING (ON-SITE AND REMOTE, IF APPLICABLE) Instructor-led courses are based on products purchased and the Customer’s Education Plan.

Motorola Responsibilities
• Deliver User Guides and training materials in an electronic format. • Perform training in accordance with the Education Plan.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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• Provide the Customer with training attendance rosters and summarize any pertinent information that may impact end user training.

Customer Responsibilities
• Supply classroom(s) based on the requirements listed in the Education Plan. • Designate training representatives who will work with the Motorola trainer(s) to deliver the training content. • Facilitate training of all Customer end users in accordance with the Customer’s Education Plan.

Motorola Deliverables
• Electronic versions of User Guides and training materials. • Attendance rosters.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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PROJECT GO-LIVE, CLOSURE, AND HANDOVER TO SUPPORT
Motorola will utilize the Deployment Checklist throughout the deployment process to verify features and functionality are in line with installation and configuration requirements. The Customer will witness the ST demonstrating the Deployment Checklist and provide feedback as features and functionality are demonstrated.

The Customer is considered Live on the system after the equipment has been installed, configured, and made available for use, and training has been delivered or made available to the Customer.

Upon the conclusion of Go-Live, the project is prepared for closure. Project closure is defined as the completion of tasks and the Customer’s receipt of contracted components. The Deployment Checklist serves as the artifact that memorializes a project closure. A System Acceptance Certificate will be provided to the Customer for signature to formally close out the project. The Customer has ten (10) business days to provide Motorola with a signed System Acceptance Certificate. If the Customer does not sign off on this document or provide Motorola written notification rejecting project closure, the project will be deemed closed. Upon project closure, the Customer will engage with Technical Support for on-going needs in accordance with the Customer’s specific terms and conditions of support.

Motorola Responsibilities
• Provide the Customer with Motorola Technical Support engagement process and contact information. • Provide Technical Support with the contact information of Customer users who are authorized to engage Technical Support.
• Ensure Deployment Checklist is complete.
• Obtain Customer signature on the System Acceptance Certificate. • Provide Customer survey upon closure of the project.

Customer Responsibilities
• Within ten (10) business days of receiving the System Acceptance Certificate, provide signatory approval signifying project closure.
• Provide Motorola with the contact information of users who are authorized to engage Motorola’s Technical Support.
• Engage Technical Support as needed.

Motorola Completion Criteria
Provide Customer with survey upon closure of the project.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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ASSUMPTIONS
This SOW is based on the following list of assumptions (if applicable):
• Videomanager EL Cloud (VMELC) must be connected to the Microsoft Entra ID (formally known as Microsoft Azure Active Directory) for user authentication to the VMELC application. Microsoft Entra ID can be synchronized with the Customer's on-premises Active Directory using Azure AD Connect. If the Customer is using Microsoft Office 365, Motorola will be able to integrate with this Microsoft Entra ID. • Must be 2003 or later for Microsoft Entra ID integration. • Upload Speed Requirements for Hardware Devices
- 5 Mbps + 3 Mbps per additional device.
 This assumes it will take 8 hours to upload 5 GB of video on a device. - 40-50 Mbps per concurrent uploading device.
 This assumes video is required to upload within 30-40 minutes with approximately 5 GB to upload.
• If the Customer is supplying an upload server to temporarily store video, please verify the server complies with the specifications provided in the Solutions Description. • By default, M500 ICVs and V300/V700 BWCs do not need an upload server for cloud deployments. An upload server may be required depending on how many devices are uploading concurrently and the need for the Customer to upload video evidence at a given speed. • Upload appliance required if using 4REs or VISTA body worn cameras connected to VideoManager EL Cloud • Cellular upload of ICVs and BWCs (if applicable) requires an Ethernet connection to an LTE modem in the vehicle.
• If the Customer is supplying a server for VideoManager EL (On-premises) solution, the Customer must verify the server is not a Domain Controller.
• VideoManager EL for on-premises cannot be installed on a server running Active Directory or Exchange applications on the Customer’s network.
• The ICVs are configured with a hidden SSID and WPA2-AES Security with a 128-bit Pre-shared Key. If another type of security is desired, the Customer will be responsible for configuring these security requirements into the ICVs. This information must be supplied through the IT Questionnaire in order for the factory to configure the correct security requirements. • If the Customer is supplying their own Access Point, it must be 5 GHz 802.11n compatible.

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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1ESSENTIAL SERVICE FOR V700 BODY WORN CAMERA DEVICE
(NORTH AMERICA)
This Statement of Work (“SOW”) is subject to the terms and conditions of the Motorola Solutions Service Agreement or other applicable agreement in effect between the parties (“Agreement”). The terms of this SOW are an integral part of an Agreement with the Customer to which this SOW is appended and is made a part thereof by this reference. In the event of a conflict between the terms and conditions of an Agreement and the terms and conditions of this SOW, this SOW will control the inconsistency only. This SOW applies to the Device(s) specifically named in the Agreement.

1.1. DESCRIPTION OF SERVICES AND OBLIGATIONS
The term “Customer” refers to any end-user who has a purchase agreement with Motorola Solutions.

Essential Service provides either three (3) or five (5) years of coverage, as selected by the Customer, and includes:
● Remote Technical Support
● Software Maintenance
● Software Enhancements
● Hardware Repair for manufacturing defects
Motorola Solutions includes three (3) years of Essential Service with each Body Worn Camera (BWC) device purchase, with optional service upgrades to extend and/or provide additional coverage for the device.

1.2. ESSENTIAL SERVICE

1.2.1. Remote Technical Support
Remote Technical Support is provided for device issues related to software and/or hardware that require troubleshooting expertise. Motorola Solutions’ System Support Center (SSC) and Technical Support Operations (TSO) center are staffed with highly trained technologists who specialize in the diagnosis and resolution of product issues. Motorola Solutions’ SSC and TSO are continuously monitored against stringent, industry recognized incident and problem management processes.

Motorola Solutions will respond to calls, e-mails, and web portal submissions during normal support hours, five (5) business days per week, excluding holidays, and weekends. In addition, Customers may contact the Motorola Service Desk and a Motorola Solutions representative will log a technical request on Motorola Solutions’ Case Management System.

1.2.1.1 Technical Problem Isolation, Analysis and Resolution.

A Motorola Solutions representative or technologists will:
● Work to isolate the problem/issue
● Analyze and determine the cause of the problem/issue
● Work to achieve problem/issue resolution

Page 1 ends

QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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1.2.2. Software Maintenance
Software maintenance is important for ensuring device performance and operation. Essential Service provides the Customer with access to the latest available Body Worn Camera (BWC) device operating system (OS) software, device firmware, and application software. Device software releases maintain the device software performance such that the Device operates in accordance with its specifications and documented functionality, and is aligned with the applicable Motorola Solutions infrastructure platform lifecycle. Each release may include bug fixes, security patches, and/or new feature activation enablements.

Configuration of the Body Worn Camera (BWC) device is made possible through the use of the VideoManager EL On-Premise, or VideoManager EL Cloud, solution.

Access to software updates will remain available until the expiration of the initial term of the Essential Service Package. Upon expiration of the initial Essential Service term, availability of software updates will terminate, unless the Customer renews Essential Service.

1.2.3. Software Enhancements
Software Enhancements are included with all BWC devices that have a valid Essential Service Package. Software Enhancements may include, or introduce, new device features, functionality, or capabilities, that were not available at time of device purchase. Availability of software enhancements depends on the device hardware and software capability to work with the new enhancements. Certain enhancements, not included with Essential Service Packages, may only be available as an additional purchase.

Motorola Solutions, at its discretion, reserves the right to add new software enhancements, or remove existing software enhancements, from any of its Essential Service Package. Please contact your Motorola Solutions Sales associate, or visit the Motorola Solutions’ Web portal, for additional information regarding device features and capabilities.

Software Enhancements for the device will be continuously available until the expiration of the initial term of the Essential Service Package. Upon expiration of the initial term of Essential Service, availability of Software Enhancements will terminate, unless the Customer renews Essential Service.

1.2.4. Device Hardware Repair
Essential Service provides the Customer with repair services at a Motorola Solutions owned and operated, supervised, or certified Repair Center that employs the latest test equipment and original or certified replacement components used in the manufacturing of the BWC device. Device Hardware Repair provides the Customer with repair services for internal and external device components that are damaged as a result of manufacturing defects and defects due to normal wear and tear. With this Service, the device is repaired to ensure full compliance with its specifications, as published by Motorola Solutions at the time of delivery of the original device via:
● Repairs, adjustments and restorations, if appropriate, of any device that malfunctions while being used within the operational and environmental parameters specified by Motorola Solutions. ● Device updates, if applicable, as may be released, from time to time, by Motorola Solutions in accordance with an Engineering Change Notice.

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QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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At the discretion of Motorola Solutions, if the device is considered “un-repairable”, for technical or economic reasons, Motorola will replace the device with a new or refurbished device.

1.2.5. Essential Software Service
If for any reason the Customer declines or chooses to exclude the hardware repair option that is included with the three (3) year Essential Service Package, the Customer will automatically default to, and be entitled to, three (3) years of Essential Software Service and one (1) year of hardware repair against manufacturing defects, as covered by the standard product warranty.

Essential Software Service provides three (3) years of coverage and includes:
● Remote Technical Support
● Software Maintenance
● Software Enhancements

1.2.6. Scope of Products or Services included
Essential Service, and optional Service upgrades, are currently available for all V700 Body Worn Camera devices.

Check with your Motorola Solutions’ Sales representative if you have a question about the eligibility of your device.

1.3. MOTOROLA SOLUTIONS RESPONSIBILITIES
Software Release Availability. Motorola Solutions will provide access to the latest BWC device software and firmware releases via the VideoManager EL On-Premise, or VideoManager EL Cloud, solution. For customers using the VideoManager EL Cloud, software and firmware upgrades will occur automatically when the Body Worn Camera device connects to the agency’s VideoManager EL Cloud instance. If using the VideoManger EL On-Premise solution, the on-prem server will periodically connect to the VideoManager EL Cloud database to check for new software and firmware versions, download the latest version, and apply the new software and/or firmware automatically to the BWC device when it connects to the server.

Software Release Notes. Motorola Solutions may, from time to time, provide release notes for the BWC Device software release. Information regarding training material will be posted on the Learning Experience Portal (LXP) at https://learning.motorolasolutions.com
Hardware Repair. Motorola Solutions will provide repair or replacement of a device, at its option, with a five (5) business day in-house turnaround time, provided the device is delivered to the repair center by 9:00 a.m. (local repair center time), and replacement parts, components, and/or devices are available. Business days do not include holidays or weekends. Repair may include the replacement of parts, or boards with new parts or complete boards or, at Motorola Solutions’ option, with functionally equivalent, reconditioned parts, boards, or with a new or refurbished replacement device. All replaced parts, boards or devices will become the property of Motorola Solutions. Turnaround time represents the time a product spends in the repair process; it does not include time in transit, including customs clearance.

LTE/4G Service. Motorola Solutions supports the operation of the V700 BWC device on multiple approved LTE/4G Carrier Networks. Based on the Customer’s selection of a Carrier during the initial ordering process,

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QUOTE-2687929
(25) M500 + (64) V700 VaaS
Any sales transaction following Motorola's quote is based on and subject to the terms and conditions of the valid and executed written contract between Customer and Motorola (the ""Underlying Agreement"") that authorizes Customer to purchase equipment and/or services or license software (collectively ""Products""). If no Underlying Agreement exists between Motorola and Customer, then Motorola's Standard Terms of Use and Motorola's Standard Terms and Conditions of Sales and Supply shall govern the purchase of the Products.

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Motorola Solutions will install, in the device, the Customer’s selected Carrier SIM, before the device is shipped to the Customer. The Customer is responsible for contacting the Carrier and activating the LTE/4G data service.

Shipping. For devices repaired under Essential Service, Motorola Solutions will provide one-way shipping, from an Authorized Motorola Repair Center to the Customer. The Customer is responsible for the shipping method and any shipping costs incurred when returning the faulty device to an Authorized Motorola Solutions repair center.

Based on the country of purchase, Motorola Solutions may also cover, or include, two-way shipping for the damaged or defective device. Eligibility for two-way shipping will be confirmed during the repair submission process.

1.4. CUSTOMER RESPONSIBILITIES
Serial Numbers. If device orders are submitted via Motorola Solutions’ Partner Hub, OCC, or CPQ ordering systems, the hardware serial number(s) for three (3) year Essential Service and Essential Software, as well as five (5) year Essential Service, and three (3) and five (5) year Essential Service with Accidental Damage and Advanced Replacement, will be automatically captured and included in the Service Agreement.

If five (5) year Essential Service or three (3) and five (5) year Essential Service with Accidental Damage and Advanced Replacement is purchased within 90 days of device shipment, the Customer must provide a complete list, preferably in electronic format, or by completing a Service Order Form (SOF), of all hardware serial numbers to be covered under the Agreement.

Initiating Repair. When initiating a repair, the Customer must contact Motorola Solutions to obtain a Return Material Authorization (RMA) number for each faulty BWC device. The Customer can submit a repair, and request an RMA, via the Partner Hub Portal, or by contacting the Motorola Solutions’ Service Desk. If two-way shipping is included, the customer can generate a shipping label via Partner Hub, or by contacting the Motorola Solutions Service Desk. The Return Material Authorization (RMA) must be included with the device when shipped to the Authorized Motorola Repair Center.
● Only the BWC device should be returned for repair. The battery must be removed before shipping the device to a Motorola Solutions Repair Center.
● Device accessories should not be included when returning a device to a Motorola Solutions Repair Center for repair. Accessories include batteries, chargers or charging stations, cables, mounts, and clips. ● The SIM card must remain in the device, and intact, when the device is shipped to a Motorola Solutions Repair Center. If the SIM card is removed, or if any evidence of SIM card tampering is found, including disassembling of the device, the warranty will be null and void.

Motorola Solutions is not responsible for any accessories, or device batteries, that are shipped with the device for repair.

Device software releases. The Customer will be responsible for updating each eligible BWC device with the latest available software and/or firmware, and of advising users of any operational changes that may have been introduced as a result of the new software or firmware.

LTE/4G Service. The Customer is responsible for selecting a Motorola Solutions approved LTE/4G Carrier/Provider during the initial ordering process, and for contacting the Carrier and activating LTE service for the device. The Customer is solely responsible for all financial obligations with the selected LTE Carrier.

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