LICENSE AND SERVICES AGREEMENT
This LICENSE AND SERVICES AGREEMENT (this “Agreement”) is entered into and effective as of December 11, 2025 (the “Effective Date”), by and between Terra Compliance Co, LLC (“Terra”), and City of San Marino (“Client” and, together with Terra, the “Parties” and each a “Party”).
WHEREAS, Terra has created the Terra application which enables waste compliance tracking services;
WHEREAS, Client desires to digitally track waste compliance data with the assistance of Terra; NOW, THEREFORE, in consideration of the mutual covenants set forth herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows:
AGREEMENT
1. Provision of Services.
(a) Services and Deliverables. Terra shall provide the software services and deliverables as specified in Exhibit A (“Services”) for the purpose of providing software to track compliance with SB 1383 Regulations. The Services shall be delivered in accordance with applicable industry standards and consistent with the specifications mutually agreed upon. (b) Cooperation with Client. Contractor shall cooperate with Terra and Terra staff in the performance of all work hereunder.
(c) Access to the Services. Terra shall make available the Services to Client, during the term specified in Exhibit A solely for use by Client and its Users (as defined below) for Client’s internal business purposes and in accordance with the terms and conditions of this Agreement. (d) Usage Data. Terra may collect and use metrics, analytics, statistics, or other data related to Client’s use of the Services (a) to provide the Services for the benefit of Client and (b) for its internal business purposes, including, without limitation to analyze, maintain, support, market and improve the Services.
(e) Excused Obligations. Terra will be excused from any failure or delay in performing any of its obligations under this Agreement and there shall be an equitable adjustment in any time permitted for Services performance if such failure is related to or caused by (i) Client not performing any of its obligations under this Agreement; (ii) any breach of this Agreement by Client; (iii) violation of law or any third party right by Client or any User; (iv) any matter constituting a Force Majeure event; or (v) any act or omission of a third party that affects Terra’s ability to perform the Services. Terra will use commercially reasonable efforts to inform Client and propose workarounds to address Services issues created by any of the matters listed in this Section 1(e). Notwithstanding that Terra may be impeded from the provision of a Services as result of circumstances set out in this Section 1(e), Terra will be entitled to continue to invoice (and Client shall continue to pay) the such invoices.
(f) Staffing. Terra reserves the right to determine which personnel will be assigned to perform the Services and to replace or reassign such personnel at any time during the Term. (g) Terra Subcontractors. Terra may subcontract all or any part of the Services to third parties of its choice without obtaining Client’s consent. Any reference in this Agreement to Client granting a right to, or conferring a benefit upon, Terra in order to facilitate the provision of the Services will be deemed to include subcontractors unless the context indicates otherwise. (h) Third-Party Services. Terra may make available to Client certain SaaS services offered by third parties (“Third Party Services”), the use of which in each case may be subject to: (a) the payment of additional fees by Client to the third party; and (b) Client’s acceptance of the terms and conditions and privacy policies that govern the provision of the Third Party Service. The third-party provider will be solely responsible for fulfilling any order that Client places for Third-Party Service and for: (a) the quality, content, and availability of such Third-Party Service; and (b) any claims that Client may wish to bring in relation to any Third-Party Service. For the avoidance of doubt, Terra shall not be responsible for the delivery or performance of any Third-Party Service.
2. Client Use of the Services.
(a) Accounts. Client may provision accounts to access the Services (“Accounts”) for its employees, contractors, and other users (including its Affiliates’ employees or contractors) specified in an Order Form for the purposes authorized hereunder (collectively, “Users”). Client shall be responsible for (i) administering Accounts; (ii) using industry standard security measures to protect Accounts (including, without limitation, using multi-factor authentication); and (iii) any activity on Accounts and the monitoring of such activity on Accounts (only to the extent that such monitoring does not violate any other term of this Agreement or applicable law). Client shall immediately de-activate any Account upon termination of a User’s employment or engagement with Client or upon becoming aware of the compromise or unauthorized use thereof (and in such case promptly notify Terra of such compromise or unauthorized use). (b) Restrictions on Use. Client will not (and will not allow any affiliate or third party to): (a) gain or attempt to gain unauthorized access to the SaaS or Terra’s file computing systems, databases, servers, websites, applications or networked environment or domain (collectively the “Terra Systems”), or any element thereof, or circumvent or interfere with any authentication or security measures of the SaaS or Terra Systems; (b) interfere with or disrupt the integrity or performance of the SaaS or Terra Systems; (c) access or attempt to gain access to another customer’s data; (d) adversely impact the ability of other customers to use the SaaS; (e) transmit material containing software viruses or other harmful or malicious computer code, files, scripts, agents, or programs through the SaaS; (f) decompile, disassemble, scan, reverse engineer, or attempt to discover any source code or underlying ideas or algorithms of the Services (except to the extent that applicable law expressly prohibits such a reverse engineering restriction, and in such case only upon prior written notice to Terra); (g) provide, lease, lend, use for timesharing or service bureau purposes, or otherwise use or allow others to use the Services for the benefit of any third party; (h) use the Services for any purpose that is not expressly permitted by this Agreement; (i) perform penetration tests on the Services unless expressly authorized by Terra in writing; (j) use, evaluate, or view the Services for the purpose of designing, modifying, or otherwise creating any environment, software, models, algorithms, products, program, or infrastructure or any portion thereof, which performs functions similar to the functions of the Services; (k) remove, obscure, or alter, or otherwise violate the terms of any copyright notice, trademarks, logos, and trade names and any other notices (including third party open source or similar licenses) or identifications that appear on or in the Services; (l) use the Services to engage in or advance any fraud or misrepresentation; or (m) use or access the Service for the purposes of engaging in or supporting spamming activities or communications, or marketing activities or communications in violation of the Controlling the Assault of Non-Solicited Pornography and Marketing Act (15 U.S.C. § 7701 et seq.), the Telephone Consumer Protection Act (47 U.S.C. § 227), and all other applicable laws prohibiting spam or otherwise governing transmission of marketing materials and/or communications.
3. Compensation and Payments. As compensation for the Services, Client shall pay Terra the fees set forth in Exhibit A. Services performed on a fixed-fee basis (including Software as a Service) shall be compensated at the rates indicated in Exhibit A. Any additional consulting or development services requested by Client outside the scope of Exhibit A shall be billed at Terra’s standard hourly rate of $300 per hour, unless otherwise agreed in writing by the Parties.
Fees shall be invoiced annually in advance and payable within thirty (30) days of invoice. Any late payments shall be subject to a service charge equal to the lesser of 1.5% per month of the amount due or the maximum amount of interest allowed by applicable law. If Client fails to pay any undisputed fees within thirty (30) days of the invoice due date, Terra may, upon written notice, suspend access to the Services until payment is received. If Client believes an invoice contains an error, Client must notify Terra in writing within thirty (30) days of the invoice date, specifying the nature of the dispute. Terra will review the notice and respond with a written decision and supporting documentation. If the invoice is determined to be accurate, Client shall pay any remaining balance within ten (10) days of receiving Terra’s decision.
4. Intellectual Property Rights.
(a) Client Data. Client retains all rights, title, and interest in and to any data, records, or content provided to Terra or entered into the system in connection with the Services (“Client Data”). Terra may access, process, and use Client Data solely for the purpose of delivering the Services under this Agreement. Any reports, summaries, or other documents generated by Client through the Terra software platform that are based on or derived from Client Data (“Platform Output”) shall be deemed Client Data for purposes of this Agreement. Notwithstanding the foregoing, Terra retains all rights in and to any software, templates, methods, or formatting used to generate such output. (b) Terra Platform and IP. Terra retains all rights, title, and interest in and to the Terra software platform, application, underlying technology, and any associated materials or documentation, including any intellectual property rights therein. Nothing in this Agreement transfers or grants Client any ownership interest in Terra’s software or intellectual property. Terra grants Client a non-exclusive, non-transferable license to use the platform during the Term for internal business purposes only.
5. Representations, Warranties, and Covenants.
(a) Standard of Care. Terra represents that it has the professional ability, experience, and training to perform the Services described in this Agreement. Terra agrees that all Services will be performed in accordance with generally accepted industry standards and applicable federal, state, and local laws. Acceptance of Services by Client shall not constitute a waiver or release of Terra’s obligations under this Section.
(b) Change in Contact Information. Terra shall notify Client at least thirty (30) days in advance of any changes to its designated contact personnel or business address, or within seven (7) days if the change occurs without Terra’s initiation.
(c) Status as Independent Contractor. Terra shall perform its obligations under this Agreement as an independent contractor. Nothing in this Agreement shall be construed to create an employer-employee relationship between Client and Terra or its personnel. Terra shall be solely responsible for the acts and omissions of its employees, subcontractors, and agents. (d) Taxes.Terra shall be solely responsible for all federal, state, and local taxes arising from amounts paid to it under this Agreement, including but not limited to income taxes and employment-related taxes. Terra shall indemnify and hold Client harmless for any liability arising from Terra’s failure to comply with applicable tax obligations. (e) Conflict of Interest. Terra affirms that it currently has no interest, and shall not acquire any interest, that would create a financial or organizational conflict of interest in performing Services under this Agreement.
(f) Nondiscrimination. Terra shall comply with all applicable federal, state, and local laws prohibiting discrimination in employment or the provision of services, including but not limited to discrimination based on race, color, national origin, religion, sex, gender identity, sexual orientation, marital status, disability, age, or medical condition.
6. Terms of Use; Privacy and Data Protection. The Parties will comply with the terms of use and privacy and data protection provisions set forth in Exhibit B.
7. Demand for Assurance. If either Party has reasonable grounds to believe the other may not fulfill a material obligation under this Agreement, it may request written assurance of due performance. Until such assurance is received, the requesting Party may suspend performance if commercially reasonable.
If no such assurance is provided within thirty (30) days, the requesting Party may terminate this Agreement.
8. Assignment and Delegation. Neither Party may assign, delegate, or transfer its rights or obligations under this Agreement without the prior written consent of the other Party, except that Terra may use subcontractors for infrastructure, support, or technical services in delivering the Services.
9. Term. This Agreement shall remain in effect for a period of two (2) years from the Effective Date, unless terminated earlier as provided herein.
10. Termination.
(a) Termination Without Cause. Client may terminate this Agreement, in whole or in part, at any time and for any reason, by providing thirty (30) days’ prior written notice to Terra. Upon receipt of such notice, Terra shall take all reasonable steps to wind down Services in an orderly manner and shall deliver all work completed through the effective date of termination within 14 days following the date of termination. Terra shall submit a final invoice for Services performed, and Client shall pay for all undisputed fees incurred up to the termination date. (b) Termination for Cause. Either Party may terminate this Agreement for material breach if the breaching Party fails to cure such breach within thirty (30) days after receiving written notice describing the nature of the breach in reasonable detail. In the case of such termination, the non-breaching Party shall have no further obligation under this Agreement, except for the payment of any fees due for Services properly rendered prior to the termination date. Upon receipt of termination, Terra shall take all reasonable steps to wind down Services in an orderly manner and shall deliver all work completed through the effective date of termination within 14 days following the date of termination.
11. Indemnification.
(a) Indemnification by Terra. Terra shall be responsible for any loss, cost, damage, claim, liability, or expense (including reasonable attorneys’ fees) arising out of or related to (i) the performance of this Agreement by Terra, its officers, employees, agents, or subcontractors; (ii) any negligent or wrongful acts or omissions by Terra or its personnel in connection with the Services; or (iii) any claim that the Terra platform or software infringes a third party’s U.S. patent, copyright, trademark, or misappropriates a third party’s trade secret. Terra shall defend, indemnify, and hold harmless Client, its officers, employees, and agents from and against any such claims, liabilities, and expenses, provided that Client notifies Terra promptly in writing and cooperates in the defense. Terra may not settle any claim without Client’s prior written consent if such settlement imposes injunctive or other non-monetary obligations on Client or admits liability on behalf of Client.
(b) Indemnification by Client. Client shall indemnify, defend, and hold harmless Terra from and against any third-party claim arising from (i) Client’s misuse of the Services in violation of this Agreement; (ii) Client’s breach of any representations or obligations under this Agreement; or (iii) any personal injury or property damage caused by the negligence or willful misconduct of Client or its personnel.
(c) Duty to Defend. If there is a potential obligation to indemnify under this Section, Terra’s duty to defend shall arise immediately upon written notice from Client and shall apply regardless of whether liability is ultimately established. Legal counsel retained to defend the claim must be reasonably acceptable to Client.
(d) Limitation. This indemnification obligation shall not apply to the extent any claim is caused by the sole negligence or willful misconduct of Client.
12. Insurance. Terra shall maintain insurance coverage as set forth below during the term of this Agreement and shall ensure that its subcontractors do the same. (a) Workers’ Compensation. Terra shall maintain Workers’ Compensation insurance as required by the Labor Code of the State of California and shall ensure the same for any employees or subcontractors.
(b) General Liability. Terra shall maintain Commercial General Liability insurance in an amount not less than One Million Dollars ($1,000,000) per occurrence, including coverage for bodily injury, personal injury, and property damage. The policy shall name the Client, its officers, employees, and agents as additional insureds and shall be primary and non-contributory with respect to any self-insurance maintained by the Client. (c) Professional Liability/Technology Errors & Omissions. Terra shall maintain Professional Liability insurance, including coverage for technology services and cybersecurity breaches, in an amount not less than One Million Dollars ($1,000,000) per occurrence or claim. (d) Proof of Insurance. Prior to the commencement of Services, Terra shall provide Certificates of Insurance evidencing the required coverages and endorsements. Terra shall maintain current certificates on file with the Client throughout the term of this Agreement. Upon written request, Terra shall provide certified copies of policies.
(f) Notice of Cancellation. Each policy required under this section shall provide that it shall not be canceled or materially altered without at least thirty (30) days’ prior written notice to the Client. (g) Failure to Maintain Insurance. Terra’s failure to maintain required insurance may be considered a material breach of this Agreement. In such event, Client may, after providing written notice and a reasonable cure period, terminate this Agreement. Client shall not have the right to purchase replacement insurance on Terra’s behalf or deduct any premium costs unless mutually agreed in writing.
(h) Insurance and Indemnity Not Limiting. The indemnification obligations set forth in this Agreement are independent of and not limited by the insurance coverage requirements. However, nothing in this Agreement shall be construed to expand Terra’s liability beyond what is expressly stated herein.
13. Changes to Scope of Work. Any changes to the Services, including additional work or modifications to deliverables, timelines, or functionality, shall be set forth in a new or amended Statement of Work (“SOW”) and require written approval by both Parties. Each new or revised SOW shall include any applicable changes to scope, fees, and timeline. No such changes shall be effective unless agreed to in writing by authorized representatives of both Parties.
14. Limitation of Damages. Neither Party shall be liable to the other for any indirect, incidental, special, or consequential damages arising out of or relating to this Agreement, including lost profits, lost data, or business interruption, even if advised of the possibility of such damages. This limitation shall not apply to a Party’s indemnification obligations, data protection breaches, or damages resulting from gross negligence or willful misconduct.
15. Force Majeure. Neither Terra nor Client shall be responsible for any delay or failure in performance under this Agreement to the extent caused by an event beyond such Party’s reasonable control, including but not limited to fire, flood, earthquake, riot, explosion, strike, labor disputes, embargo, war, pandemic, acts of government, Internet or telecommunications failures, hosting service outages, cyberattacks, or other acts of God (each, a “Force Majeure Event”). The affected Party shall use commercially reasonable efforts to resume performance as soon as practicable.
16. General Provisions.
(a) No Third-Party Beneficiaries. Nothing in this Agreement shall be construed to create or confer any rights in third parties.
(b) Independent Contractor. Terra is an independent contractor and not an agent or employee of Client. Terra shall have no authority to bind Client without prior written approval. (c) Notices. All notices shall be in writing and may be delivered by hand, email (with confirmation), U.S. Mail, or recognized courier. Notices shall be effective upon delivery. Notice addresses are listed below and may be updated by written notice:
Notices to Terra: Notices to Client:
Terra Compliance Co City of San Marino Public Works Department 6210 Elinore Ave 2200 Huntington Drive
Dunsmuir CA, 96025 San Marino, CA 91108
With an electronic copy to: With an electronic copy to:
[email protected] [email protected] Client mailing address for notices:
Terra Compliance Co
6210 Elinore Ave
Dunsmuir, CA 96025
(d) Assignment. Neither Party may assign or transfer any rights or obligations under this Agreement without the prior written consent of the other Party. (e) Publicity. Terra may identify Client as a customer and may display Client’s name and logo on Terra’s website and marketing materials, subject to Client’s branding guidelines or prior written approval.
(f) Severability. Any provision in this Agreement, which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions or affecting the validity or enforceability of such provision in any other jurisdiction. (g) Construction. This Agreement shall not be construed against either Party by reason of authorship. Each Party has had the opportunity to review this Agreement with counsel. (h) Governing Law. This Agreement shall become effective and shall be binding only upon acceptance by Terra and Client. The parties hereto agree that the provisions of this Agreement will be construed pursuant to the laws of the State of California. This Agreement has been entered into and is to be performed in the County of Kern. Accordingly, the parties consent that the venue of any action relating to this Agreement shall be in the County of Kern. (i) Entire Agreement. This Agreement, including all attached exhibits, contains the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior oral or written agreements, understandings, representations and communications. Each Party represents and acknowledges that neither the other Party nor any other Person has made any agreement, representation or inducement with respect to the subject matter hereof other than as set out expressly herein. Each Party agrees that, in entering into this Agreement, such Party is not relying upon any agreement, representation or inducement that is not set out expressly herein.
(j) Waiver and Amendments. No waiver, amendment, alteration or modification of any provision of this Agreement shall be effective unless authorized signatories of both Parties consent to it in writing. No failure or delay by either Party in exercising any rights, powers, or remedies under this Agreement shall operate as a waiver of any such right, power, or remedy. (k) Consent Not to Be Unreasonably Withheld. Where this Agreement requires a Party’s consent or approval, such consent or approval shall not be unreasonably withheld or delayed. (l) Time of Essence. Time is of the essence in the performance of this Agreement and all obligations herein.
IN WITNESS WHEREOF, each Party has executed this Agreement as of the day and year first above written.
Terra Compliance Co, LLC
By: _________________ By: __________________________
Emily Lee Chairman, Board of Supervisors
Date: __11/05/2025________ Date: __12/10/25__________
APPROVED AND RECOMMENDED: APPROVED AS TO CONTENT:
City of San Marino Public Works Dept. County Administrative Office Information Technology Services
By: __________________________ By:___________________________ [] []
Date: __________ Date: __________
APPROVED AS TO FORM:
Office of County Counsel
By: __________________________
[]
Date: __________
EXHIBIT A
SERVICES AND COMPENSATION:
As compensation for the Services, Client shall pay Terra the fees set forth in this Exhibit A. Services performed on a fixed-fee basis (including Software as a Service) shall be compensated at the rates indicated below. Any additional consulting or development services requested by Client outside the scope of this Agreement shall be billed at Terra’s standard hourly rate of $300 per hour, unless otherwise agreed in writing by the Parties and will be scoped in separate SOWs.
Software as a Service Services:
● Onboarding and Set-up | complimentary
● Data Uploads| complimentary
● Five Year Access to Terra Application | $15,000 annually Optional a la carte add ons
● Optional Data Audit | $ a la carte depending on issues ● Print Mailing | $ a la carte depending on issues
● These will only happen with a contract amendment
Ongoing Development Services:
● API Setup | complimentary but upon discussion and partner feasibility ● Custom Reports | to be scoped in separate SOW
● Additional Users | complimentary
● Other Specialized Enhancements | to be scoped in separate SOW Consulting Services:
Specific Consulting Services shall be set forth in separate Statements of Work to be agreed upon and signed by both Parties.
● Initial Set-up | complimentary
● Ongoing Support | complimentary
● Custom Projects | to be scoped in separate SOW
● Outside of Scope Hourly Services | $300/hour
TERM:
Five years from the Effective Date.
EXHIBIT B
TERMS OF USE AND PRIVACY POLICY
Terra’s Terms of Use
Effective Date: August 7, 2025
Last Updated: August 7, 2025
Introduction
These Terms of Use (“Terms”) are incorporated into and form part of the License and Services Agreement (the “Agreement”) entered into between Terra Compliance Co., LLC (“Terra”) and the Client identified in the Agreement (also referred to herein as “Customer”). These Terms govern access to and use of the Terra Platform (as defined below) by Customer and Customer's employees, contractors, and other users who are authorized by Customer to access and use the Terra Platform under the rights granted to Customer under the Agreement (collectively, “Authorized Users”).
By accessing or using the Terra Platform, Customer agrees to comply with these Terms. The individual accepting these Terms on Customer’s behalf represents and warrants that they have the authority to bind Customer. If said individual does not have such authority, or if Customer does not agree with these Terms, access or use to the Terra Platform is not permitted.
Capitalized terms have the definitions set forth herein. The parties agree as follows:
Nature of Service
Terra provides a proprietary software-as-a-service (SaaS) platform designed for compliance management, specifically focused on regulatory requirements such as SB 1383. The platform facilitates data management, reporting workflows, and other tools to help customers manage their compliance obligations. For purposes of these Terms, the “Terra Platform” means Terra’s proprietary SaaS platform and related tools, including its websites, mobile applications, reporting functions, templates, dashboards, and associated documentation, as made available to Customer under the Agreement. Terra does not verify the accuracy of the data inputted by users, nor does it assume responsibility for the submission of final reports to regulatory authorities. The Terra Platform is provided as a tool to assist in compliance management and does not constitute legal or regulatory advice. All organizational configurations, including access permissions and user roles, are managed solely by the Customer.
Finite Scope of Access and Use
Subject to the Agreement, including any applicable license granted therein, Customer and its Authorized Users may access and use the Terra Platform solely for Customer’s internal business purposes and solely in accordance with these Terms. Terra’s platform is intended solely for compliance management related to regulatory frameworks like SB 1383.
Use Restrictions
Any access or use of the Terra Platform beyond the scope authorized under the Agreement or these Terms is prohibited. Terra reserves the right to suspend or terminate accounts found to be in violation of these Terms, with no liability for refund or damages.
Unauthorized use, including but not limited to personal, commercial, or any other use outside of the defined business purpose, is prohibited. Customer and its Authorized Users shall not and shall not permit any other person to:
● Allow any individual except for Customer and any of its Authorized Users to access the Terra Platform,
● Share access credentials any individuals who are is not an Authorized User. ● Access or use the Terra Platform in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any third party, including by any unauthorized access to, misappropriation, use, alteration, destruction, or disclosure of the data of any other Terra customer, or that violates any applicable statute, law, ordinance, regulation, rule, or other requirement of any federal, state, local, or foreign government, or any arbitrator, court, or tribunal or competent jurisdiction
● Disrupt, disable, impair, interfere with, or otherwise impede or harm in any manner the operation of the Terra Platform, in whole or in part ● Remove, delete, alter, or obscure any trademarks, warranties, or disclaimers, or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Terra Platform
● Attempt to gain unauthorized access to any part of the Terra Platform, or to Terra’s systems or networks
● Reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to the source code of the Terra Platform, in whole or in part ● Input, upload, transmit, or otherwise provide to or through the Terra Platform, any information or materials that are unlawful or injurious, or contain, transmit, or activate any virus, worm, malware, or other malicious computer code ● Manipulate or analyze data beyond the Terra Platform’s intended purpose ● Otherwise access or use the Terra Platform beyond the scope of the authorization granted under the Agreement
Your Account
Customer is responsible for maintaining the confidentiality of Customer’s account and password and for all activities that occur under Customer’s account.
Permissions
The Terra Platform contains customizable settings allowing each user to give permission to other users to perform various tasks within the Terra Platform (“Permissions”). It is solely Customer’s responsibility to set and manage all Permissions, including which Authorized Users can set such Permissions.
Accordingly, Terra will have no responsibility for managing Permissions and no liability for the Permissions set by Customer and its Authorized Users.
Payment Obligations
Payment obligations are governed by the Agreement.
Contact Us
For any questions or concerns regarding these Terms, please contact us at [email protected].
Terra’s Privacy Policy
Effective Date: August 7, 2025
Last Updated: August 7, 2025
Introduction
This Privacy Policy emphasizes the commitment of Terra Compliance Co., LLC (“Terra”) to safeguarding the privacy of Terra users. It governs the collection, use, and sharing of personal and non-personal information on Terra’s platforms, including our website and mobile application in the future.
Collection of Personal Information
Terra collects personal information to enhance our offering, including:
● User-Provided Information: First and last name, email, phone number, and other details provided during account registration or service use.
● Automatically Collected Information: IP address, browser type, access times, and referring website addresses to improve service quality and user experience.
Profile or Contact Data - Examples of Personal Data We Collect ● First and last name
● Email
● Unique identifiers such as passwords
Categories of Third Parties With Whom We Share this Personal Data ● Service Providers
● Parties You Authorize, Access or Authenticate
Payment Data - Examples of Personal/Organizational Data We Collect ● Payment card type
● Last 4 digits of payment card
● Billing address, phone number, and email
Categories of Third Parties With Whom We Share this Personal Data ● Service Providers (specifically our payment processing partner) Device/IP Data - Examples of Personal Data We Collect
● IP address
● Device ID
● Domain server
● Type of device/operating system/browser used to access the Services Categories of Third Parties With Whom We Share this Personal Data ● Service Providers
● Parties You Authorize, Access or Authenticate
Web Analytics - Examples of Personal Data We Collect
● Web page interactions
● Referring webpage/source through which you accessed the Services ● Non-identifiable request IDs
● Statistics associated with the interaction between device or browser and the Services Categories of Third Parties With Whom We Share this Personal Data ● Service Providers
● Parties You Authorize, Access or Authenticate
Terra uses collected information to:
● Operate our website and app, delivering the services you request. ● Optionally communicate with you about Terra services and updates.
State Law Privacy Rights: California Resident Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at [email protected].
Security of Personal Information
Terra implements security measures to protect against unauthorized access or data breaches, including SSL encryption for data transmission and user roles and permissions.