May 20, 2025
Southern California Library Cooperative
Attn: Christine Powers, Executive Director
222 E. Harvard St.
Glendale, CA 91205
RE: Ingram Special Offer Renewal
Dear Ms Powers:
Please accept this offer renewal as notification that Ingram Library Services LLC would like to continue providing library materials to the Southern California Library Cooperative, along with the 49-99 Library Cooperative, Inland Library System, Santiago Library System, and Serra Cooperative Library System, at the following terms.
The special terms offered herein will be effective May 20, 2025.
Discounts (*Trade Hardcover, Quality and Mass Market Paperbacks):
Copies per TITLE ELECTRONIC ORDERS:
1 to 4 40.0%
5 to 9 41.0%
10 to 99 42.0%
100+ 43.0%
Additional Discounts:
Library Bindings...............................................15.0% University Press...............................................10.0% ** Short Discounted Titles ...................................10.0% *** Spoken Word Audio .................................... 0-45.0% Games ........................................................0.0 - 5.0% DVD/Blu-ray...............................................0.0 - 15.0% Net Titles ......................................................... 0.0% * Trade Hardcover, Quality Paperbacks and Mass Market Paperback titles ordered with a cover price of $14.99 or less will receive a 25% discount.
** Short Discount/Non-Trade: Lower demand, small print-run books in various bindings, and includes graphic novels, legal, technical, reference, scientific, and medical titles as defined by Ingram subject categories. Titles are generally published by small or university presses. Also included are print and audiobook titles purchased at lower than full trade discount; titles with limited sales volume; and/or titles from publishers not in compliance with Ingram’s purchasing requirements. Ingram is pleased to make this broad base of titles available to our customers with no service charges.
*** Eighty to eighty-five percent of all Spoken Word Audio is at 45% discount; however, some Spoken Word Audio is short discounted by the publisher.
Continuations and New Title Notifications/Standing Orders:
With Ingram, these special discounts also apply to our Continuations and New Title Notifications/Standing Order Programs. Please visit our website at www.ingramcontent.com/libraries or contact your Ingram Sales Representative for details.
Southern California Library Cooperative
Special Offer
Cataloging and Processing:
To simplify budgeting and to speed items through our facilities, Ingram offers bundled cataloging and processing services. With our tiered service levels, your library can easily estimate its yearly C&P costs and identify ways to save. Rather than charging for each item applied to a unit, all units on a designated account will be charged the same C&P fee. This speeds up the work in our processing units and lets the library reconcile charges with little effort. It also distributes cataloging costs across all Ingram’s cataloging customers more fairly and enables us to maintain lower fees.
Freight Terms:
Shipments of 20 or more units from your primary distribution center or from your secondary distribution center qualify for Ingram-paid freight. Shipments of less than 20 units will be charged a flat $6.00 shipping fee. This flat fee amount or qualifying unit quantity is subject to change with notice. Items picked, packed, and shipped together count as an individual shipment. Shipping will be via best method, which may include order or account consolidation, shipping schedules or other account setting adjustments to maintain freight costs below 2% of invoice.
Due to the impact of rising oil prices, Ingram has instituted a $3.00 fuel surcharge. This charge is subject to change with notice. These charges will appear as a Shipping and Handling charge on your invoice.
Payment Terms:
Payment terms under this offer shall be Net 30 Days. Payment is required for invoices within these terms even when a purchase order has not been completed. Ingram does not invoice for items until they have been shipped.
While other vendors demand payment from invoice date, Ingram’s terms are calculated on statement date at the end of each month. With payment due 30 days from statement date, the customer’s payment is due an average of 45 days from invoice (30-59 days). Ingram reserves the right to assess a late charge on all past due invoices.
Effective Dates: Start Date: May 20, 2025
End Date: June 30, 2026
Account Information:
This offer is extended to members of the Southern California Library Cooperative. The terms and conditions of this offer do not apply to staff accounts.
It is the responsibility of each individual ordering agency to verify with Account Services that any new accounts are eligible and have been set up to order under this offer. Ingram cannot issue credit for accounts not following the proper procedures. Any item that is ordered prior to the start date of this offer is not eligible to receive the terms of this special offer. This applies to all backorders, standing orders, and firm orders placed prior to the enactment of this offer. Libraries wishing to establish a new account will be asked to complete an Ingram New Account Application and Terms of Sale Form. When setting up an account under the terms of the contract, the Library will be asked to provide a copy of their tax exemption certificate.
Southern California Library Cooperative
Special Offer
Ingram Contact List:
Members of the Southern California Library Cooperative have toll-free telephone access to Ingram Customer Care at (800) 937-8200, or you may reach your Senior Sales Representative directly at:
• Amy Sackett, Sales Manager- Western Region ................(724) 953-9807 Email: [email protected]
• Hannah Jones, Sales Representative ...............................(801) 999-8404 Email: [email protected]
• Will Harrison, Sales Specialist..........................................(615)-213-5768 Email: [email protected]
• Ingram Library Services...................................................615-793-5000 • Credit Department..........................................................(800) 937-8100
Email: [email protected]
To Discuss Concerns or Issues Regarding Your Account
Email: [email protected]
To Set Up / Update an Account
Ingram Library Services LLC looks forward to a continued successful partnership with the Southern California Library Cooperative. If you have any questions, please contact Amy Sackett, your Ingram Sales Manager- Western Region. Amy will be pleased to assist you.
Best regards,
Carolyn Morris
Vice President
CM/ab