City Manager’s Report and
Operational Dashboard
July 8, 2026
City Manager’s Report and Operational
Dashboard
July 8, 2026
84 90 102
98 87 101 98
67 97 87 101 95
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
In-City Incidents
FY 24-25 FY 25-26
84 78 81 85 85
70 90
81 96
77 103
80 -10
40 90
140
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Out-of-City Incidents
FY 24-25 FY 25-26
Fire
Fiscal Year 24-25 Total: 1,080 Current Fiscal Year-to-Date Total: 1,107 Fiscal Year 24-25 Total: 994 Current Fiscal Year-to-Date Total: 1010 City Manager’s Report and Operational
Dashboard
July 8, 2026
0 2
1 2
1 0 0
2 1 1 1
0 0
1 2
3 4
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Emergency Medical Services - Cardiac Arrests
FY 24-25 FY 25-26
0 0 0 0 0 0 0 0
1 0 0 0
0 1
2 3
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Emergency Medical Services - Return of Spontaneous
Circulation
FY 24-25 FY 25-26
Fire
Fiscal Year 24-25 Total: 14 Current Fiscal Year-to-Date Total: 11 Fiscal Year 24-25 Total: 2 Current Fiscal Year-to-Date Total: 1 City Manager’s Report and Operational
Dashboard
July 8, 2026
0:01:09 0:01:10 0:01:00 0:01:08 0:01:17 0:01:13 0:00:59 0:00:48 0:01:08 0:01:15 0:01:07 0:01:23
0:00:00
0:00:43
0:01:26
0:02:10
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
90th Percentile Response Time: EMS Turnout
FY 24-25 FY 25-26
0:01:40 0:01:17 0:01:04 0:01:01
0:01:29 0:01:16 0:00:56
0:01:25 0:01:25
0:01:21
0:02:12
0:01:43
0:00:00
0:01:26
0:02:53
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
90th Percentile Response Time: Fire Turnout
FY 24-25 FY 25-26
0:06:12 0:06:31 0:05:53 0:06:28 0:05:58 0:06:18 0:05:52 0:05:49 0:06:27 0:05:03
0:06:23 0:06:25
0:02:53
0:07:12
0:11:31
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
90th Percentile Response Time: Overall Response
FY 24-25 FY 25-26
The San Marino Fire Department has adopted the National Fire Protection Association (NFPA) 1710 standards for response time reporting. NFPA standards represent aspirational goals for Fire Departments. By measuring response in percentiles rather than averages, the Fire Department is able to more accurately measure performance of responding units. The time reported as the 90th percentile turnout or response time means that 90% of incidents were as fast, or faster, than the reported time.
Fire
Fiscal Year 24-25 Response Rate: 1 min 3 sec Current Fiscal Year Response Rate: 1 min 08 sec Fiscal Year 24-25 Response Rate: 1 min 16 sec Current Fiscal Year Response Rate: 1 min 24 sec Fiscal Year 24-25 Response Rate: 6 min 2 sec Current Fiscal Year Response Rate: 6 min 07 sec Turnout Time - the amount of time after dispatch for firefighters to don safety equipment and start vehicle response.
Overall Response Time - the total amount of time it takes to respond to an incident, from initial dispatch to arriving on scene.
City Manager’s Report and Operational
Dashboard
July 8, 2026
5 4
2 6 6
3 1
2 2
0 2 2
0 5
10 15
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Residential Burglaries
FY 24-25 FY 25-26
9 9 9
7 8
4 10
8 4 4
5 6
0 5
10 15
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Larcenies
FY 24-25 FY 25-26
Police
Fiscal Year 24-25 Total: 79 Current Year-to-Date Total: 35 Fiscal Year 24-25 Total: 113 Current Year-to-Date Total: 83 Burglary - the act of entering a premise with the intent of committing a felony or stealing property.
Larceny - the unlawful removal of property. Any person who feloniously steals, takes, carries, leads or drives away the personal property of another is guilty of larceny theft by either misdemeanor of felony larceny.
City Manager’s Report and Operational
Dashboard
July 8, 2026
129 129 103
143
240
123
267 255
216 194
215
178
0 100
200
300
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Traffic Citations Issued
FY 24-25 FY 25-26
1 3
10 12
0 1
3 5
4 7
0 3 3
5 10
15 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May June
Community Meetings
FY 24-25 FY 25-26
Fiscal Year 24-25 Total: 1,619 Current Year-to-Date Total: 2,192 Fiscal Year 24-25 Total: 63 Current Year-to-Date Total: 52 Police
City Manager’s Report and Operational
Dashboard
July 8, 2026
90 77 82 85
46 94 97
62 109
80 74 68
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Building Permits Issued
FY 24-25 FY 25-26
5 3
8 7
3 7
4 4
3 6
7 6
0 5
10 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Tree Removal Permits Issued
FY 24-25 FY 25-26
4 3 2 1
6 1
4 6
9 12
8 4
0 10
20 30
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
New Business Licenses
FY 24-25 FY 25-26
Community Development
Fiscal Year 24-25 Total: 988 Current Year-to-Date Total: 964 Fiscal Year 24-25 Total: 49 Current Year-to-Date Total: 63 Fiscal Year 24-25 Total: 80 Current Year-to-Date Total: 60 City Manager’s Report and Operational
Dashboard
July 8, 2026
0 2
5 4
1 4 4
2 4
5 1 2
0 5
10 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
ADU Permits Issued
FY 24-25 FY 25-26
3 4
3 8 4
6 3
5 4
0 2
6 0
5 10
15 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
ADU Applications Submitted
FY 24-25 FY 25-26
57 54 66 58 59 50 48 43
57 59
46 68
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Open Code Enforcement Cases
FY 24-25 FY 25-26
Community Development
Fiscal Year 24-25 Total: 34 Current Year-to-Date Total: 34 Fiscal Year 24-25 Total: 54 Current Year-to-Date Total: 48 Fiscal Year 24-25 Average per Month: 71 Current Year-to-Date Average per Month: 55 City Manager’s Report and Operational
Dashboard
July 8, 2026
61 33
79 57
37 34
109
53 112
53 34
120
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Programs Offered
FY 24-25 FY 25-26
12602
3514
1443
3573
677 1788 1636 2003 1413
4611
1167 1634
0 5,000
10,000
15,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Participants
FY 24-25 FY 25-26
27 29 36
48 36
21 24 34 43 36
57 40
0 20
40 60
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Rental Bookings
FY 24-25 FY 25-26
Community Services
Fiscal Year 24-25 Total: 720 Current Year-to-Date Total: 782 Fiscal Year 24-25 Total: 35,707 Current Year-to-Date Total: 36,061 Fiscal Year 24-25 Total: 346 Current Year-to-Date Total: 431 City Manager’s Report and Operational
Dashboard
July 8, 2026
15,875 16,829 15,335 14,040 14,738 13,071
15,958 13,845 15,994
15,994
15,219 15,117
0 10,000
20,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Library Circulation Total
FY 24-25 FY 25-26
14,175 15,142 13,806 12,529 13,219 11,394
14,272 12,481 14,451 13,941 13541 13424
1,700 1,687
1,529
1,511 1,519
1,677
1,686
1,364
1,543 1,575 1678 1693
0 5,000
10,000
15,000
20,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
FY 2024-25 Library Circulation Breakdown
In-Person Digital
Fiscal Year 24-25 Total: 167,719 Current Year-to-Date Total: 182,015 Community Services
City Manager’s Report and Operational
Dashboard
July 8, 2026
$1,449,398
$1,384,033 $1,008,566
$1,811,878
$1,308,581
$10,528,918
$4,683,183
$2,119,314
$2,357,641
$8,886,778
$4,829,263
$979,131
$0
$5,000,000
$10,000,000
$15,000,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Revenues
FY 24-25 FY 25-26
$6,124,364
$2,736,603
$2,404,470
$3,196,598
$2,106,183
$3,133,828
$2,954,733
$2,320,591
$2,869,207
$2,180,814
$2,372,858
$3,349,162
$0
$2,000,000
$4,000,000
$6,000,000
$8,000,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Expenses
FY 24-25 FY 25-26
$5,132 $2,084 $905 $2,450 $1,578 $2,614 $1,367 $1,701 $9,247 $5,268 $2,652 $65,895 $14,686
$42,214 $53,380
$100,531
$58,872 $43,569
$130,787
$29,914 $52,717 $70,964 $40,864
$104,870 $39,269
$135,286
$80,912
$58,339
$69,230 $75,500 $96,442 $66,337 $73,233 $73,407 $57,030 $178,894
$0
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
$350,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Overtime Expenses
FY 24-25 (Citywide) All Other Departments Police Department Fire Department Finance
Fiscal Year 24-25 Total: $40,596,077 Year-to-Date Total: $41,346,684 Fiscal Year 24-25 Total: $46,255,179 Year-to-Date Total: $35,749,411 Fiscal Year 24-25 Total: $1,761,786 Year-to-Date Total: $1,848,139 City Manager’s Report and Operational
Dashboard
July 8, 2026
$15,519,219
$13,084,337
$13,111,117
$11,632,506
$10,237,280
$16,503,283
$17,962,856
$16,316,206
$14,690,307
$15,509,776
$25,146,594
$22,839,990
$0
$5,000,000
$10,000,000
$15,000,000
$20,000,000
$25,000,000
$30,000,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
General Fund Balance at End of Each Month
FY 24-25 FY 25-26
$29,036,784
$27,945,761
$26,345,855
$24,401,896
$23,558,742
$30,553,261
$32,900,183
$33,247,400
$30,984,162
$37,566,981
$39,943,568
$38,691,412
$0
$5,000,000
$10,000,000
$15,000,000
$20,000,000
$25,000,000
$30,000,000
$35,000,000
$40,000,000
$45,000,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Overall Cash Balance in the Bank at End of Each Month
FY 24-25 FY 25-26
Finance
City Manager’s Report and Operational
Dashboard
July 8, 2026
99 98 97 99 99 101 101 100 100 101
104 103
90 100
110
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Full-Time Employees (111 budgeted)
FY 24-25 FY 25-26
64 65 60 58 57 57 56 54 54 62 63 64
0 50
100
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Part-Time Employees
FY 24-25 FY 25-26
Note: For Fiscal Year 2025-26, 111 full-time positions were budgeted by the City Council rather than 112 in the previous year. One full-time police officer position was frozen due to hiring challenges and budget limitations.
Fiscal Year 24-25 Average: 105 Current Year-to-Date Average: 100 Human Resources
Fiscal Year 24-25 Average: 58 Current Year-to-Date Average: 60 Fiscal Year 24-25 Average: 6.1% Current Year-to-Date Average: 9.9% City Manager’s Report and Operational
Dashboard
July 8, 2026
59 55 56 56 58 58 57 59 59 59 61 64
0 50
100
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Workers' Comp Claims (Total Open)
FY 24-25 FY 25-26
1 0
3 0
2 2 2
1 3
2 1 1
0 2
4 6
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Workers' Comp Claims (New)
FY 24-25 FY 25-26
34 31
57 76 67
135 117 116 124 105 97 97
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Workers' Comp Cumulative Days Off (in month)
FY 24-25 FY 25-26
Human Resources
Fiscal Year 24-25 Average: 65 Current Year-to-Date Average: 58 Fiscal Year 24-25 Total: 34 Current Year-to-Date Total: 18 Fiscal Year 24-25 Total: 672 Current Year-to-Date Total: 1056 City Manager’s Report and Operational
Dashboard
July 8, 2026
79% 75% 70% 72% 71% 70% 70% 66% 70% 70% 76% 76%
0%
50%
100%
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Performance Evaluation Completion Rate
FY 24-25 FY 25-26
Fiscal Year 24-25 Average: 68% Current Year-to-Date Average: 72% Human Resources
City Manager’s Report and Operational
Dashboard
July 8, 2026
51 42
57 55
36 41
61 30
57 31
33 19
0 50
100
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Maintenance Service Requests Opened
FY 24-25 FY 25-26
6% 6% 5% 6%
4% 5% 5%
6%
0% 3% 3% 3% 3%
5%
10%
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
% Fleet Out of Service More Than 3 Business Days
FY 24-25 FY 25-26
Fiscal Year 24-25 Average: 5.3% Current Year-to-Date Average: 4.6% Fiscal Year 24-25 Total: 603 Current Year-to-Date Total: 513 Parks & Public Works
90% 88% 95% 93% 88% 95% 92% 88% 93% 94% 97% 92%
0%
50%
100%
150%
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
% Service Requests Closed Within 5 Business Days
FY 24-25 FY 25-26
Fiscal Year 24-25 Average: 91% Current Year-to-Date Average: 92% City Manager’s Report and Operational
Dashboard
July 8, 2026
14 12 15
6 8
4 9 7
16 0
11 10 9
10 20
30 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Encroachment Permits Issued
FY 24-25 FY 25-26
Capital Projects in Design 3
Capital Projects in Construction 1
Fiscal Year 24-25 Total: 168 Current Year-to-Date Total: 121 4 3 3
4 7
4 5
7 1
7 4 4
0 5
10 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Public Works Afterhours Staff Call Outs
FY 24-25 FY 25-26
Fiscal Year 24-25 Total: 39 Current Year-to-Date Total: 53 Parks & Public Works
City Manager’s Report and Operational
Dashboard
July 8, 2026
43 45
31 45
31 33 25 21
50 40 40
54 0
20 40
60 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Public Record Requests Received
FY 24-25 FY 25-26
6 6
8 6
5 6
9 8
6 6
8 7
0 5
10 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Average Time to Respond to Public Records Requests (days) FY 24-25 FY 25-26
4 0
2 0
2 3 3
1 1 1 1
4 0
2 4
6 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Claims Received
FY 24-25 FY 25-26
City Manager’s Office
Fiscal Year 24-25 Total: 388 Current Year-to-Date Total: 458 Fiscal Year 24-25 Average: 8 Current Year-to-Date Average: 7 Fiscal Year 24-25 Total: 19 Current Year-to-Date Total: 22 City Manager’s Report and Operational
Dashboard
July 8, 2026
10 0
2 5 5
2 3
0 3
11 19
9 0
10 20
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Proclamations and Certificates Prepared
FY 24-25 FY 25-26
3 2
2 1
0 1
0 6
5 2
5 4
2 1
2 6
0 3
0 4
2 4
3 0
0 3
2 4
2 0
1 4
3 3
0 5
0 2
8 2
0 2
0 3
1 2
4 1
2 0
1 5
6 1
0 0
0 6
5 2
0 2
6 2
0 1
3 0
0 1 2 3 4 5 6 7 8 91011121314151617181920212223242526272829303132333435363738394041424344454647484950 City Manager's Office
Finance
Human Resources
Community Development
Parks & Public Works
Fire
Police
Community Services
# of Agenda Items by Department
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Fiscal Year 24-25 Total: 63 Current Year-to-Date Total: 69 City Manager’s Office
City Manager’s Report and Operational
Dashboard
July 8, 2026
0 3 3
4 2
3 3
2 2
3 3
1 0
5 10
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Film Permits Processed
FY 24-25 FY 25-26
1 3
0 5
0 0
1 2 2
1 3
1 0
2 4
6 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Special Event Permits Processed
FY 24-25 FY 25-26
City Manager’s Office
Fiscal Year 24-25 Total: 36 Current Year-to-Date Total: 29 Fiscal Year 24-25 Total: 17 Current Year-to-Date Total: 19 City Manager’s Report and Operational
Dashboard
July 8, 2026
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
New Weekly Briefing Monthly Sign Ups
FY 24-25 FY 25-26
4,383
7,130 9,724
6,193
28,933
9,382 10,035 8,271 7,221
3,892
16,058
8,259 10,650
6,808 9,415 6,603
4,387 4,199
2,124 2,149
3,3795,663 3,8134,803
0 10,000
20,000
30,000
40,000
Facebook Instagram
Social Media Reach
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
1,604
2,366
1,223 1,295
657
147
625 493 607
2,387
335 252
0 1,000
2,000
3,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
LinkedIn Impressions
FY 24-25 FY 25-26
City Manager’s Office
Current Year-to-Date Average: 11
Current Year-to-Date: 11,991