City Manager’s Report and
Operational Dashboard
September 4, 2026
City Manager’s Report and Operational
Dashboard
September 4, 2026
93 83
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
In-City Incidents
FY 25-26 FY 26-27
79 98
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Out-of-City Incidents
FY 25-26 FY 26-27
Fire
Fiscal Year 25-26 Total: 1,107 Current Fiscal Year-to-Date Total: 176 Fiscal Year 25-26 Total: 1,010 Current Fiscal Year-to-Date Total: 177 City Manager’s Report and Operational
Dashboard
September 4, 2026
2 1
0 1
2 3
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Emergency Medical Services - Cardiac Arrests
FY 25-26 FY 26-27
0 0
0 1
2 3
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Emergency Medical Services - Return of Spontaneous
Circulation
FY 25-26 FY 26-27
Fire
Fiscal Year 25-26 Total: 11 Current Fiscal Year-to-Date Total: 3 Fiscal Year 25-26 Total: 1 Current Fiscal Year-to-Date Total: 0 City Manager’s Report and Operational
Dashboard
September 4, 2026
0:01:17
0:01:40
0:00:00
0:00:43
0:01:26
0:02:10
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
90th Percentile Response Time: EMS Turnout
FY 25-26 FY 26-27
0:01:38 0:01:52
0:00:00
0:01:26
0:02:53
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
90th Percentile Response Time: Fire Turnout
FY 25-26 FY 26-27
0:05:36 0:05:54
0:00:00
0:02:53
0:05:46
0:08:38
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
90th Percentile Response Time: Overall Response
FY 25-26 FY 26-27
The San Marino Fire Department has adopted the National Fire Protection Association (NFPA) 1710 standards for response time reporting. NFPA standards represent aspirational goals for Fire Departments. By measuring response in percentiles rather than averages, the Fire Department is able to more accurately measure performance of responding units. The time reported as the 90th percentile turnout or response time means that 90% of incidents were as fast, or faster, than the reported time.
Fire
Fiscal Year 25-26 Response Rate: 1 min 8 sec Current Fiscal Year Response Rate: 1 min 29 sec Fiscal Year 25-26 Response Rate: 1 min 24 sec Current Fiscal Year Response Rate: 1 min 45 sec Fiscal Year 25-26 Response Rate: 6 min 7 sec Current Fiscal Year Response Rate: 5 min 45 sec Turnout Time - the amount of time after dispatch for firefighters to don safety equipment and start vehicle response.
Overall Response Time - the total amount of time it takes to respond to an incident, from initial dispatch to arriving on scene.
City Manager’s Report and Operational
Dashboard
September 4, 2026
7 5
0 5
10 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Residential Burglaries
FY 25-26 FY 26-27
12 5
0 5
10 15
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Larcenies
FY 25-26 FY 26-27
Police
Fiscal Year 25-26 Total: 35 Current Year-to-Date Total: 12 Fiscal Year 25-26 Total: 83 Current Year-to-Date Total: 17 Burglary - the act of entering a premise with the intent of committing a felony or stealing property.
Larceny - the unlawful removal of property. Any person who feloniously steals, takes, carries, leads or drives away the personal property of another is guilty of larceny theft by either misdemeanor of felony larceny.
City Manager’s Report and Operational
Dashboard
September 4, 2026
112
201
0 100
200
300
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Traffic Citations Issued
FY 25-26 FY 26-27
3 2 0
5 10
15 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May June
Community Meetings
FY 25-26 FY 26-27
Fiscal Year 25-26 Total: 2,192 Current Year-to-Date Total: 313 Fiscal Year 25-26 Total: 52 Current Year-to-Date Total: 5 Police
City Manager’s Report and Operational
Dashboard
September 4, 2026
67 76
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Building Permits Issued
FY 25-26 FY 26-27
3 5
0 5
10 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Tree Removal Permits Issued
FY 25-26 FY 26-27
6 6
0 5
10 15
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
New Business Licenses
FY 25-26 FY 26-27
Community Development
Fiscal Year 25-26 Total: 964 Current Year-to-Date Total: 143 Fiscal Year 25-26 Total: 63 Current Year-to-Date Total: 8 Fiscal Year 25-26 Total: 60 Current Year-to-Date Total: 12 City Manager’s Report and Operational
Dashboard
September 4, 2026
3 2
0 2
4 6
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
ADU Permits Issued
FY 25-26 FY 26-27
5 2
0 5
10 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
ADU Applications Submitted
FY 25-26 FY 26-27
75 55
0 50
100
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Open Code Enforcement Cases
FY 25-26 FY 26-27
Community Development
Fiscal Year 25-26 Total: 34 Current Year-to-Date Total: 5 Fiscal Year 25-26 Total: 48 Current Year-to-Date Total: 7 Fiscal Year 25-26 Average per Month: 55 Current Year-to-Date Average per Month: 65 City Manager’s Report and Operational
Dashboard
September 4, 2026
78 43
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Programs Offered
FY 25-26 FY 26-27
15,957
1,596
0 10,000
20,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Participants
FY 25-26 FY 26-27
0 17 18
20 40
60 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Rental Bookings
FY 25-26 FY 26-27
Community Services
Fiscal Year 25-26 Total: 781 Current Year-to-Date Total: 121 Fiscal Year 25-26 Total: 36,060 Current Year-to-Date Total: 17,553 Fiscal Year 25-26 Total: 431 Current Year-to-Date Total: 35 City Manager’s Report and Operational
Dashboard
September 4, 2026
15,202
22,575
0 10,000
20,000
30,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Library Circulation Total
FY 25-26 FY 26-27
13,306
20,736
1,896
1,839
0 5,000
10,000
15,000
20,000
25,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
FY 26-27 Library Circulation Breakdown
In-Person Digital
Fiscal Year 25-26 Total: 182,015 Current Year-to-Date Total: 37,777 Community Services
City Manager’s Report and Operational
Dashboard
September 4, 2026
$1,671,121
$1,952,929
$0
$5,000,000
$10,000,000
$15,000,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Revenues
FY 25-26 FY 26-27
$7,682,529
$0 $2,087,518
$5,000,000
$10,000,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Expenses
FY 25-26 FY 26-27
$157,143
$134,707
$0
$100,000
$200,000
$300,000
$400,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Overtime Expenses (All Departments)
FY 25-26 FY 26-27
Finance
Fiscal Year 25-26 Total: $41,346,684 Year-to-Date Total: $3,624,050 Fiscal Year 25-26 Total: $35,749,411 Year-to-Date Total: $9,770,047 Fiscal Year 25-26 Total: $1,848,139 Year-to-Date Total: $291,850 City Manager’s Report and Operational
Dashboard
September 4, 2026
$102,994
$79,685
$0
$50,000
$100,000
$150,000
$200,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Overtime Expenses (Fire)
FY 25-26 FY 26-27
$43,165
$53,577
$0
$50,000
$100,000
$150,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Overtime Expenses (Police)
FY 25-26 FY 26-27
$10,984
$1,444
$0
$20,000
$40,000
$60,000
$80,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Overtime Expenses (All Departments Excluding PD and Fire) FY 25-26 FY 26-27
Finance
Fiscal Year 25-26 Total: $1,003,877 Year-to-Date Total: $182,679 Fiscal Year 25-26 Total: $743,369 Year-to-Date Total: $96,742 Fiscal Year 25-26 Total: $100,892 Year-to-Date Total: $12,428 City Manager’s Report and Operational
Dashboard
September 4, 2026
$30,922,689
$30,052,595
$20,000,000
$25,000,000
$30,000,000
$35,000,000
$40,000,000
$45,000,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Overall Cash Balance in the Bank at End of Each Month
FY 25-26 FY 26-27
$14,686,291
$14,984,221
$0
$5,000,000
$10,000,000
$15,000,000
$20,000,000
$25,000,000
$30,000,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
General Fund Balance at End of Each Month
FY 25-26 FY 26-27
Finance
City Manager’s Report and Operational
Dashboard
September 4, 2026
99 100
90 95
100
105
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Full-Time Employees (107 budgeted)
FY 25-26 FY 26-27
63 61
0 50
100
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Part-Time Employees
FY 25-26 FY 26-27
Note: For Fiscal Year 2025-26, 111 full-time positions were budgeted by the City Council. For the current fiscal year, 107 full-time positions were budgeted by the City Council. Several vacant positions were frozen across several departments due to budget and recruiting constraints.
Fiscal Year 25-26 Average: 100 Current Year-to-Date Average: 100 Human Resources
Fiscal Year 25-26 Average: 60 Current Year-to-Date Average: 62 Fiscal Year 25-26 Average: 9.9% Current Year-to-Date Average: 7.0% City Manager’s Report and Operational
Dashboard
September 4, 2026
61 60
50 55
60 65
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Workers' Comp Claims (Total Open)
FY 25-26 FY 26-27
2 2
0 2
4 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Workers' Comp Claims (New)
FY 25-26 FY 26-27
138
113
0 50
100
150
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Workers' Comp Cumulative Days Off (in month)
FY 25-26 FY 26-27
Human Resources
Fiscal Year 25-26 Average: 58 Current Year-to-Date Average: 61 Fiscal Year 25-26 Total: 18 Current Year-to-Date Total: 4 Fiscal Year 25-26 Total: 1,056 Current Year-to-Date Total: 251 City Manager’s Report and Operational
Dashboard
September 4, 2026
75% 74%
0%
50%
100%
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Performance Evaluation Completion Rate
FY 25-26 FY 26-27
Fiscal Year 25-26 Average: 73% Current Year-to-Date Average: 74% Human Resources
City Manager’s Report and Operational
Dashboard
September 4, 2026
29 27
0 50
100
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Maintenance Service Requests Opened
FY 25-26 FY 26-27
3% 4%
0%
5%
10%
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
% Fleet Out of Service More Than 3 Business Days
FY 25-26 FY 26-27
Fiscal Year 25-26 Average: 4.6% Current Year-to-Date Average: 3.5% Fiscal Year 25-26 Total: 513 Current Year-to-Date Total: 56 Parks & Public Works
94% 96%
80%
85%
90%
95%
100%
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
% Service Requests Closed Within 5 Business Days
FY 25-26 FY 26-27
Fiscal Year 25-26 Average: 92% Current Year-to-Date Average: 95% City Manager’s Report and Operational
Dashboard
September 4, 2026
10 8 0
10 20
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Encroachment Permits Issued
FY 25-26 FY 26-27
Capital Projects in Design 3
Capital Projects in Construction 1
Fiscal Year 25-26 Total: 121 Current Year-to-Date Total: 18 4 5
0 5
10 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Public Works Afterhours Staff Call Outs
FY 25-26 FY 26-27
Fiscal Year 25-26 Total: 53 Current Year-to-Date Total: 9 Parks & Public Works
City Manager’s Report and Operational
Dashboard
September 4, 2026
43 72
0 50
100
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Public Record Requests Received
FY 25-26 FY 26-27
7 5
0 5
10 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Average Time to Respond to Public Records Requests (days) FY 25-26 FY 26-27
2 1
0 2
4 6
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Claims Received
FY 25-26 FY 26-27
City Manager’s Office
Fiscal Year 25-26 Total: 458 Current Year-to-Date Total: 115 Fiscal Year 25-26 Average: 7 Current Year-to-Date Average: 6 Fiscal Year 25-26 Total: 22 Current Year-to-Date Total: 3 City Manager’s Report and Operational
Dashboard
September 4, 2026
0 7
0 10
20 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Proclamations and Certificates Prepared
FY 25-26 FY 26-27
4 1
1 4
2 1
1 7
1 1
1 0 1 2 3 4 5 6 7 8 9
City Manager's Office
Finance
Human Resources
Community Development
Parks & Public Works
Fire
Police
Community Services
# of Agenda Items by Department
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Fiscal Year 25-26 Total: 69 Current Year-to-Date Total: 7 City Manager’s Office
City Manager’s Report and Operational
Dashboard
September 4, 2026
1 2
0 2
4 6
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Film Permits Processed
FY 25-26 FY 26-27
0 2
0 2
4 6
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
Special Event Permits Processed
FY 25-26 FY 26-27
City Manager’s Office
Fiscal Year 25-26 Total: 29 Current Year-to-Date Total: 3 Fiscal Year 25-26 Total: 19 Current Year-to-Date Total: 2 City Manager’s Report and Operational
Dashboard
September 4, 2026
0 10
20 30
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
New Weekly Briefing Monthly Sign Ups
FY 25-26 FY 26-27
2,034
5,119
1,391
2,969
0 1,000
2,000
3,000
4,000
5,000
6,000
Facebook Instagram
Social Media Reach
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
809
418
0 1,000
2,000
3,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
LinkedIn Impressions
FY 25-26 FY 26-27
City Manager’s Office
Fiscal Year 25-26 Average: 11 Current Year-to-Date Average: 13 Fiscal Year 25-26 Total: 11,991 Current Year-to-Date Total: 1,227