CITY OF SAN MATEO
PUBLIC WORKS DEPARTMENT
330 WEST 20TH AVENUE
SAN MATEO, CA 94403
(650) 522-7300 CONTRACT CHANGE ORDER #3
PROJECT: I ntegrated SCADA System Evaluation and Improvement – Change Order TO: Ent
erprise Automation LLC.
CONTRACT CHANGE ORDER NO. 3 Page 1 of 1
PO/SCON No. Date 7/15/2024
Fund 720
Cost Center Wastewater Treatment Plant
Spend Category Other Contractual Services
You are hereby directed to make the herein described changes from the plans and specifications or do the following described work not included in the plans and specifications on your contract.
DESCRIPTION OF WORK
Following is a description of work to be done, estimate of quantities, and prices to be paid.
This change order will add and extend Enterprise Automation’s (EA) contract to maintain and improve the integrated SCADA system. The original contract and scope only covered sewer and stormwater collection systems scope of work. Change Order No. 1 expanded the scope to include an evaluation and implementation of additional functionality improvements to the SCADA system at the WWTP. Change Order No. 2 was a no-cost time extension. This Change Order No. 3 extends EA’s scope to continue providing WWTP SCADA system maintenance support for the new fiscal year 2024-2 5.
Revise “Section 5 - TERM” of the Agreement as follows: “The services to be performed under this agreement shall commence upon execution of this agreement and be completed on July 31, 2025.” Revise the “Exhibit A Scope of Work” of the Agreement to include “SCADA Support Contract FY 2025” (Attachment 1).
Revise the second sentence of “Section 6 - Payment', 6.1a” of the Agreement as follows: "In consideration for the full performance of th e services set forth in Exhibit A , customer agrees to pay vendor in an amount up to $350,679 pursuant to fee rates stated in Exhibit A.” Attachment 1: SCADA Support Contract FY 2025
Total cost of change not to exceed: $151,523.00
We, the undersigned contractor, have given careful consideration to the change proposed and hereby agree, if this proposal is approved, that we will provide all equipment, furnish all materials, except as may otherwise be noted above, and perform all services necessary for the work above specified, and will accept as full payment therefore the prices shown above.
By re
ason of this proposed change, 0 days extension of time will be allowed.
Date Accepted:
Cont
ractor: Enterprise Automation LLC
By:
Title:
DISTRI
BUTION: Purchasing, City Clerk, Contractor, Construction Manager, Project Analyst, Project File
STATEMENT OF ACCOUNT
Origin
al Contract Price $40,804.00
Previous Change Orders $ 158,352.00
Total to date $199,156.00
This Change Order $151,523.00
Revis
ed Contract Price $ 350,679.00
Date Approved:
By:
Matt F abry, Public Works Director
NOTE
: This change order is not effective until approved by the Public Works Director.
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Support Contract FY25
Page Number: 5 of 14
4 Scope of Support
4.1 Basis
This SCADA support contract provides details of the agreement between:
City of San Mateo
and
Enterprise Automation
4.2 Facilities Covered
The services provided under this SCADA support contract are solely for the following City of San Mateo facilities:
a) Wastewater Treatment Plant
2050 Detroit Ave.
San Mateo, CA 94404
1. D
ale Avenue Pump Station (DAPS)
Dale Ave. & S Northfolk St.
San Mateo, CA 94404
b) C
ollections
1949 Pacific Blvd.
San Mateo, CA 94403
c) U
nderground Flow Equalization System (UFES)
1346 Saratoga Dr.
San Mateo, CA 94404
4.3 Contact Details
The primary contact for City of San Mateo SCADA systems is:
Rob Learmonth
• Office Phone: (650) 522-7312
• Cell Phone: (650) 522-7386
• Address: 2050 Detroit Drive, San Mateo, CA 94404
• Email: [email protected]
Attachment 1
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Support Contract FY25
Page Number: 6 of 14
4.4 Nature of Services
The services provided by EA under this SCADA support contract are limited to the following systems (for both water and wastewater systems):
a) SCADA software
a. AVEVA
i. AVEVA System Platform, formally Wonderware
ii. AVEVA Historian, formerly Wonderware
iii. AVEVA OMI, formerly Wonderware
b) PLC types and brands
a. Rockwell Automation
i. ControlLogix controllers
c) Alarm paging
a. SeQent FirstPAGE
b. Hardware supporting cell & radio notifications
d) OITs
a. Rockwell Automation
i. PanelView graphic terminals
e) SCADA Domain PCs, Virtual Machines
f) Associated SCADA panels and I/O
g) PLC hardware and programs
U
nless specifically indicated in this scope of work, design documentation developed through this project will not be stamped by a professional engineer. Delays due to mechanical, electrical, or IT related issues, production scheduling constraints, or lack of system availability out of EA’s control, which result in additional site time, will be charged at EA’s standard hourly rates.
4.5 Excluded Systems
The City of San Mateo has some specialized equipment with which EA does not have specific expertise or is outside the scope of this contract.
As some excluded systems interact with the supported systems, EA will assist with diagnosing problems where possible, however the following excluded systems and components are not formally supported by EA under this agreement.
a) General process equipment (valves, pumps, motors, etc.) b) Security systems
c) Electrical systems (MCC buckets, medium/high voltage equipment) d) Collections RTU programming
e) City firewalls
f) Hach WIMS
g) Associated SCADA networking (Cat 5/6 and fiber)
h) Communications via wireless radio to remote sites
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Support Contract FY25
Page Number: 7 of 14
4.6 Project Management
EA will provide a dedicated project manager to be the main point of contact and steward all communication through EA. The PM has primary responsibility for this project’s scope, budget, and schedule. This will help ensure accurate and effective communications and decisions. The PM will perform all commercial, budget, and project tracking related updates through the life of the support contract.
With consideration of other ongoing projects with the City, the PM will communicate with the City’s key contact on a regular basis to review the status of this support contract’s budget, the outcome or status of any support requests, and to coordinate upcoming maintenance visits.
For each workshop or meeting involving key project decisions, EA will draft and release meeting minutes with action items and dates assigned within one week.
Key Project Management Roles and Activities:
1. Primary point of contact, communications coordination
2. Maintenance visit scheduling
3. Urgent support coordination
4. Project status tracking (daily/weekly)
5. S tatus communication with the City
6. Contract invoices and tracking report (monthly)
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Support Contract FY25
Page Number: 8 of 14
5 Services Provided
The proposed services provided by EA are divided into the following SCADA support categories:
1. As-needed project task orders
2. 10 hours per day 5 days per week (“10x5”) urgent support priority
3. Two (bi-annual) scheduled maintenance inspections (roughly every 6 months)
4. Development and maintenance of the City manufacturer’s support renewal tracking system (e.g. Dell support, Wonderware support, etc.)
5.1 Urgent Support (10x5)
5.1.1 General
The support covered in this contract will provide priority support as needed via the following support tiers. All support responses including Emergency and urgent support work will be charged at EA’s standard engineering hourly rates. This proposal does not include dedicated time for these activities.
Note that the City’s internal staff will be the first line of support in urgent support cases. EA’s contact procedure should be used as a secondary line of support.
5.1.2 Phone support
Phone support will be provided during the regular business week, Monday through Friday (excluding Holidays) from 8am to 6pm. In cases where production is threatened, troubleshooting may continue past 6pm.
Phone support is the first tier of support provided.
5.1.3 Remote support
Remote support and diagnosis of problems by EA engineers will be provided where necessary. A change request will be needed for EA to get remote access and provide this level of support.
Remote support is the second tier of support provided and will be provided when phone support options have been exhausted.
5.1.4 Urgent on-site support
Where necessary, EA engineers will be available for on-site support, with the City receiving priority scheduling.
There may be times where immediate call response and on- site attendance is not practical or possible. Enterprise Automation will endeavor to respond to all calls for assistance in the timeframes described in this support contract. However, response within the described timeframes is not guaranteed, and Enterprise Au tomation will not be held liable for system downtime, loss of production, or any consequential damages.
On-site support is the third tier of support provided and will be provided when phone support and remote support options have been exhausted.
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Support Contract FY25
Page Number: 9 of 14
5.2 Scheduled SCADA Maintenance
In order to ensure the PLCs, OITs, and SCADA systems are properly maintained and updated, Enterprise Automation will perform scheduled maintenance twice per year.
The services to be provided during scheduled maintenance visits includes:
• Review of system error logs
• Review of SCADA alarms
• Interviewing engineering and operation staff for platform performance issues • Complete backup of all virtualized resources
• Hardware visual inspection
o Control panels with PLCs or Remote IO (review status lights) o Server Infrastructure (servers, UPS, thin clients, etc.) o IT hardware (review status lights)
o Thin Clients and peripherals
5.2.1 Test platform update
As part of EA’s standard maintenance procedures, Windows Updates will be applied and tested to the City’s SCADA servers. On occasion, an update will interfere with SCADA system functions. An example may include communication with field devices or opening third party (non- Microsoft) software.
For this reason, prior to each on- site maintenance trip, EA will install Microsoft updates on all SCADA computers on the City ’s test platform and will subsequently run the system overnight to validate SCADA operations.
5.2.1.1 Test platform hosting
Enterprise Automation currently hosts 20+ virtual machines on our IT infrastructure. This allows EA to develop and make changes to the City’s SCADA system in a controlled manner. On this platform, we can easily test changes before they are deployed onsite, minimizing deployment risk.
Enterprise Automation charges a fee for hosting these VMs. This fee is included in the estimate at the end of this proposal.
5.2.1.2 Microsoft update failure
Should an update affect the integrity of the SCADA system, EA will investigate the issue and identify a solution. Solutions may include skipping installation of the specific update(s), requesting SCADA software manufacturer support (patches, hotfixes, etc.), or identifying alternatives as recommended by Microsoft.
If required, EA will perform all safe updates on-site, excluding the failed update, so that the SCADA system on-site is as current as possible.
Budget to fix failed updates is not included as part of this proposal. This would typically be handled by the CR system.
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Support Contract FY25
Page Number: 10 of 14
5.2.2 Scheduled maintenance execution
For each of the two maintenance visits, EA will schedule and send one engineer into the field for two days. EA will schedule the visit in advance , making our best effort to align with the City ’s preferred weekday hours of operation. The goal of this visit is to test the draft maintenance procedures while training city staff on how to perform the inspections and fill out the maintenance procedures.
Scheduled maintenance visit budgets will not be used to implement ad-hoc change requests (CRs).
5.2.3 Inspection Follow-up
During the course of executing the maintenance procedures it is not uncommon for EA to find issues which need to be addressed. EA has provided time to review these issues with the City (via phone). These types of issues are normally turned into CRs. This proposal does not include time to fix issues identified during the maintenance inspection.
5.3 Manufactures’ Support Renewal Tracking
The City’s SCADA platform consists of a wide variety of hardware and software components.
Due to the mission critical nature of the system, EA recommends maintaining manufacturer’s support on an annual basis. Examples include:
• Dell server next day business support
• Wonderware technical support (System Platform, Historian, etc.) • VMware vCenter Server technical support
• Veeam technical support
• Studio 5000 software support
• etc.
The wide variety of components and manufacturers results in a complex annual renewal schedule to manage, which requires a systematic schedule and reminder system to do successfully. EA will need to include budget to set up the initial Mantis system and tracking items to fulfill this need.
Under this support contract, EA will maintain the renewal/expiration reminders in the Mantis tracking system, which will continue to function as previously designed.
Upon renewal of any manufacturer support service, it is the City ’s responsibility to disclose any requested modifications to the service plan including plan level and/or contract length.
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Support Contract FY25
Page Number: 11 of 14
5.4 Additional Enhancements
5.4.1 Supporting Tesco’s FAT
The City of San Mateo currently has a new plant that is being programmed by Tesco and is nearing the Factory Acceptance Testing (FAT) phase. This stage is crucial to the success of the plant because it ensures that the final program does not contain any nonconformances, the absence of which will likely result in a smoother deployment process.
EA has an extremely methodical and documented approach when it comes to testing PLCs and SCADA systems. Our tried -and-true method of testing has led to the success of hundreds of projects, and we will be available to use our method to answer questions from Tesco that will assist them during testing. EA will even be available to be onsite during a portion of the FAT. EA wants to ensure that the testing is thorough, and that Tesco captures every detail so that the City can have a successful commissioning.
5.4.2 Training Collections Staff
EA encourages the training of the City’s collections staff on the SCADA system. Currently, identifying alarms and using trends pose difficulties for collections because they have not been properly training on how to use SCADA. EA recommends that a portion of this support contract’s budget be used to train collections to help them better understand SCADA in order to respond more quickly to alarms and be able to identify concerns in trends (among many other benefits and efficiencies).
6 Requesting Support
Written approval (email or letter) from the City is required for all submittals within 10 business days of release by EA.
6.1 Support Access and Escalation
A contact procedure is provided in Appendix A. This procedure details the contact methods for the primary and secondary contacts, as well as providing an escalation procedure, should this be necessary.
6.2 Phone Call Response Time
EA will attempt to respond to any phone call , during the specified support hours, within one hour.
In general, EA will be able to begin troubleshooting a problem immediately after being contacted.
6.3 On-site Response Time
The City will receive priority scheduling should on- site support be required. An engineer will therefore be dispatched to site as soon as practical.
Note that EA is located in southern California. Travel time to site can vary depending on airline conditions. Time must also be allowed for the engineer to prepare for the trip.
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Support Contract FY25
Page Number: 12 of 14
7 Assumptions & Clarifications
The following assumptions and clarifications were used in preparing this proposal:
1. EA is not affiliated with any hardware or software manufacturer. EA is not responsible for implementing new firmware updates or patches outside the scope of this project. We will provide advice to our clients, who can choose to pursue in the event that such an update is required.
2. Unless specifically indicated in this scope of work, design documentation developed through this project will not be stamped by a professional engineer.
3. All submittals will be transmitted in electronic format (no hard copies will be provided)
4. Written approval (email or letter) from the City is required for all submittals within 10 business days of release by EA.
5. Delays due to mechanical, electrical, or IT related issues, production scheduling constraints, or lack of system availability out of EA’s control, which result in additional site time, will be charged at EA’s standard hourly rates.
8 Compensation Schedule
8.1 Annual Fees
Annual fees for retaining the support services of Enterprise Automation are:
Initiation $4,380
SCADA Maintenance $33,615
On Call Support $92,145
Priority Support Fee $7,500
Test Platform Housing fee $8,388
Travel $5,495
Total Annual Fee $151,523
EA will make reasonable effort to schedule maintenance visits but is not liable for any unused support time if the City does not respond to scheduling requests in a timely manner.
8.2 Support Rates
Any service which exceeds the budgets specified in this support contract will be billed at current EA rates. These additional services will require written approval before EA proceeds with any additional labor.
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Support Contract FY25
Page Number: 13 of 14
9 Cost Estimate
The tasks to be performed along with the estimated time to complete the tasks are detailed in the attached cost estimate (Appendix B).
Work under this proposal is on a time and expenses basis, and the pricing in Appendix B is an estimate only made in good faith without consideration for delays and unknowns.
Enterprise Automation will continually track task progress against this estimate and will inform the City of any anticipated projected overruns. Any additional hours required to perform the specified tasks will be submitted to the City as a change order request. The decision to continue the work or consider alternative options will therefore remain with the City.
Approval of any change order by the City will be required prior to Enterprise Automation commencing or continuing the work task in question.
Billings will occur every month and will include man-hour break downs indicating hours expended, resources utilized, on a per task basis. Enterprise Automation will maintain an open line of communication with the City to discuss status of the work in progress, potential problems with scheduled work, changes in the estimated hours, and to coordinate up and coming tasks.
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Appendix A: Contact Procedure
Appendix A: Contact Procedure
In the event that assistance is required during office hours (8am to 6pm, Monday through Friday), email, call, or text the desired EA engineer. You may call either their cell phone or desk phone extension.
• EA’s office number is 949-769-6000.
• We recommend that you contact EA personnel in the following order:
1. Jonathan Linder (extension 149), cell (909) 697-0392 [email protected]
2. John Beckham (extension 129), cell (301) 686-4221
[email protected]
3. Richard Nguyen (extension 111), cell (714) 468-2294 [email protected]
4. Jasmine Jauregui (extension 113), cell (562) 237-6614 [email protected]
In the event that emergency or after hours assistance is required, we recommend the following procedure:
1. Call the afterhours answering service: 1-866-598-1527 o Give your name, your company name and your phone number o Ask to be connected to an Enterprise Automation employee
General Assistance
Emergency Assistance
Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Appendix B: Cost Estimate Details
Appendix B: Cost Estimate Details
Client: City of San Mateo
Project: Support Contract FY25
Number: EA24SMO185 Date: 05/16/2024 Revision: 1.0.0 Author: MBA Reviewed By: JR Summary
Proj. Eng. Lead Eng. PM Architect Proj. Eng. Lead Eng. PM Architect Hours Price Initiation 5 5 7 0 0 0 0 0 17 $4,380
SCADA Maintenance 25 51 14 0 0 38 0 0 128 $33,615
On Call Support 112 112 39 0 50 50 0 0 363 $92,145
Engineering Labor Totals 142 168 60 0 50 88 0 0 508 $130,140 Expenses (excl. taxes) Price
EXP Fees $15,888
EXP Travel $5,495
Total Expenses $21,383
Grand Total $151,523
# TotalsEngineering Labor In Office Out of Office
EA24SMO185 ESTIMATE Support Contract FY25 1.0.0.xlsm Summary 1 of 7 Client: City of San Mateo
Project: Support Contract FY25
Number: EA24SMO185 Date: 05/16/2024 Revision: 1.0.0 Author: MBA Reviewed By: JR WBS Description Proj. Eng. Lead Eng. PM Architect Proj. Eng. Lead Eng. PM Architect Project initiation 12 $3,140
010 Project setup
accounting setup 2
develop project schedule, resource loading 2
050 Execution planning 2
develop initial detailed project task execution plans
030 Internal kickoff meeting 2 2 2
review project scope
review design documentation
purpose, schedule, team roles, expectations
risk matrix and due dates
040 Project kickoff 5 $1,240
Prepare materials for kickoff (agenda, coordination) 1
Project kickoff meeting with customer 1 1 1
review scope, roles, expectations
review schedule
site inspection
Notes compilation 1
Hours 5 5 7 0 0 0 0 0 17
Price $1,175 $1,350 $1,855 $0 $0 $0 $0 $0 $4,380
Price
Totals
Initiation
Engineering Labor
Hours
In Office Out of Office
EA24SMO185 ESTIMATE Support Contract FY25 1.0.0.xlsm ENG Initiation 2 of 7 Client: City of San Mateo
Project: Support Contract FY25
Number: EA24SMO185 Date: 05/16/2024 Revision: 1.0.0 Author: MBA Reviewed By: JR WBS Description Proj. Eng. Lead Eng. PM Architect Proj. Eng. Lead Eng. PM Architect 600 Scheduled Maintenance Visit 1 26 $6,740
perform scheduled maintenance for the City
preparation 8 2
onsite visit (1 engineer, 2 days) 16
<potential maintenance visit plans>
review of system error logs
review of SCADA alarms
interviewing engineering/operations staff for platform issues complete backup of virtualized resources
hardware visual inspection
misc. discussed tasks
600 Scheduled Maintenance Visit 2 26 $6,740
perform scheduled maintenance for the City
preparation 8 2
onsite visit (1 engineer, 2 days) 16
<potential maintenance visit plans>
review of system error logs
review of SCADA alarms
interviewing engineering/operations staff for platform issues complete backup of virtualized resources
hardware visual inspection
misc. discussed tasks
600 Test Platform Update 4 2 6 $1,480
apply Windows updates and test
<updates to be installed prior to each maintenance visit> 600 Manufactures' Support Renewal Tracking 8 $1,985
update tracking system and renewal dates 4 2
review active support cycles
utilize tracking and report to the City as needed 1 1
Hours Price
SCADA Maintenance
Engineering Labor TotalsIn Office Out of Office
EA24SMO185 ESTIMATE Support Contract FY25 1.0.0.xlsm ENG SCADA Maintenance 3 of 7 Client: City of San Mateo
Project: Support Contract FY25
Number: EA24SMO185 Date: 05/16/2024 Revision: 1.0.0 Author: MBA Reviewed By: JR WBS Description Proj. Eng. Lead Eng. PM Architect Proj. Eng. Lead Eng. PM Architect Hours Price SCADA Maintenance
Engineering Labor TotalsIn Office Out of Office
600 Tesco Support 32 32 $8,640
Answer questions
Partial attendance of FAT
600 Training for Collections 16 $4,320
Develop training manual 6
Deliver training to collections 4 6
990 Project management 14 $3,710
Coordination, project management, overhead, meetings 14 Hours 25 51 14 0 0 38 0 0 128
Price $5,875 $13,770 $3,710 $0 $0 $10,260 $0 $0 $33,615 EA24SMO185 ESTIMATE Support Contract FY25 1.0.0.xlsm ENG SCADA Maintenance 4 of 7 Client: City of San Mateo
Project: Support Contract FY25
Number: EA24SMO185 Date: 05/16/2024 Revision: 1.0.0 Author: MBA Reviewed By: JR WBS Description Proj. Eng. Lead Eng. PM Architect Proj. Eng. Lead Eng. PM Architect 650 On Call Support 16 16 10 10 52 $13,130
as needed planning and emergency budget
600 Change Requests 272 $68,680
CR management 16 16
CR execution 80 80 40 40
<individual CRs created upon request>
990 Project management 39 $10,335
Coordination, project management, overhead, meetings 39 Hours 112 112 39 0 50 50 0 0 363
Price $26,320 $30,240 $10,335 $0 $11,750 $13,500 $0 $0 $92,145 Hours Price
On Call Support
Engineering Labor TotalsIn Office Out of Office
EA24SMO185 ESTIMATE Support Contract FY25 1.0.0.xlsm ENG On Call Support 5 of 7 Client: City of San Mateo
Project: Support Contract FY25
Number: EA24SMO185 Date: 05/16/2024 Revision: 1.0.0 Author: MBA Reviewed By: JR Fees
No. Description Price
1. Priority Support 10x5 phone support fee $7,500
2. Test Platform Hosting test platform hosting fee (tier 2) $8,388 Price $15,888
EA24SMO185 ESTIMATE Support Contract FY25 1.0.0.xlsm EXP Fees 6 of 7 Client: City of San Mateo
Project: Support Contract FY25
Number: EA24SMO185 Date: 05/16/2024 Revision: 1.0.0 Author: MBA Reviewed By: JR Travel
Scheduled Maintenance Visit 1 $1,531
1. rental car per day 3 $175 $525
2. hotel per night, per GSA rate 2 $222 $444
3. flight round trip, per person 1 $340 $340
4. per diem per GSA rate 3 $74 $222
Scheduled Maintenance Visit 2 $1,531
1. rental car per day 3 $175 $525
2. hotel per night, per GSA rate 2 $222 $444
3. flight round trip, per person 1 $340 $340
4. per diem per GSA rate 3 $74 $222
On Call Support/CR Visits $2,433
1. rental car per day 3 $175 $525
2. hotel per night, per GSA rate 3 $222 $666
3. flight round trip, per person 3 $340 $1,020
4. per diem per GSA rate 3 $74 $222
Price $5,495
Ext. Cost PriceNo. Description Rate Details Qty. Unit Cost EA24SMO185 ESTIMATE Support Contract FY25 1.0.0.xlsm EXP Travel 7 of 7 Support Contract FY25 Scope of Work
EA Project Number: EA24SMO185, v1.0.0
9050 Irvine Center Drive, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com
Scope of Work
Appendix C: Rates
Appendix C: Rates
FY24 Engineering Rates
9050 Irvine Center Dr, Irvine CA 92618 USA
Tel 949-769-6000 Fax 949-769-6005
www.eaintegrator.com V 1.0.0
Engineering Rates
Rate Classification1 Standard Rate
Admin $ 105.00 / hr.
Engineering Intern $ 105.00 / hr.
I&C Technician 1* $ 140.00 / hr.
I&C Technician 2* $ 180.00 / hr.
Electrical Engineer 2* $ 180.00 / hr.
Electrical Engineer 3* $ 215.00 / hr.
CAD* $ 155.00 / hr.
Automation Project Engineer 1 $ 212.00 / hr.
Automation Project Engineer 2 $ 258.00 / hr.
Project Technical Lead $ 270.00 / hr.
Project Manager 1 $ 220.00 / hr.
Project Manager 2 $ 265.00 / hr.
Automation Architect $ 280.00 / hr.
Principal $ 335.00 / hr.
*Through Tetra Tech
1 Rate classifications charged are based on a project role/responsibility basis, not title, and could be adjusted during a project’s duration if meaningful staff changes occur with prior notification.
Service Calls
Service calls covered by an Enterprise Automation service contract are prioritized while all other service requests are dependent on existing schedules and the availability of engineering staff.
Overtime
Item Description
Time and a half Outside of normal business hours (8am-5pm), or time in excess of 10 hours per day (unless otherwise arranged)
Double time Saturday, Sunday, and holidays (unless otherwise arranged) General
Item Description
Travel time Charged at engineering rates
Vehicle mileage As per the published IRS mileage rate (if applicable) Travel expenses At cost (if applicable)
Meals and incidentals GSA established per diem rate (if applicable) Payment terms Net 30 days
Rates effective 11/1/2023 through 9/30/2024