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7 CITY OF SAN MATEO
RESOLUTION NO. __ (2026)
APPROVING THE CLASSIFICATION UPDATES IN THE
POLICE DEPARTMENT AND DEPARTMENT OF PARKS AND RECREATION WHEREAS, pursuant to the San Mateo Municipal Code Section 2.57.030(d), approval of new classifications and related job specifications, salary schedules, compensation changes, elimination or reinstatement of positions, reallocation of positions, reclassifications, and revisions of job specifications must be approved by City Council Resolution; and
WHEREAS, the proposed updates, as detailed below, will establish the Civilian Investigator I-II-III merit classification series to support the Police Department's pre-employment background investigations and other investigative functions; and ensure that the job specifications for the Civilian Investigator I-II-III, Golf Services Manager, and Parks and Landscape Manager accurately reflect current operational responsibilities and organizational priorities.
WHEREAS, the proposed job specifications for the classifications of Civilian Investigator I-II-III, Golf Services Manager and Parks and Landscape Manager; and the salary ranges for the Civilian Investigator I-II-III classification series are attached hereto as Exhibits A and B, and incorporated by reference; and WHEREAS, the employee association representing the impacted classification has been informed of the proposed classification updates and has not brought forth any objections or concerns.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF SAN MATEO, CALIFORNIA, HEREBY RESOLVES that:
1. These classification updates are not subject to CEQA, because they will not cause a physical change in the environment. (CEQA Guidelines Section 15378(b)(4).)
2. The establishment of the Civilian Investigator I-II-III merit classification series; and
3. The job specifications for the classifications of Civilian Investigator I-II-III, Golf Services Manager and Parks and Landscape Manager; and
4. The salary ranges for the Civilian Investigator I-II-III classification series attached hereto as Exhibits A and B, are approved.
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7 CIVILIAN INVESTIGATOR I - II - III
DEFINITIONS
Under close supervision for the Civilian Investigator I, under general supervision for the Civilian Investigator II and the Civilian Investigator III, perform investigative work in support of police operations, including background investigations, administrative investigations, follow-up investigations, case development, and coordination with sworn personnel and prosecutors; and perform other duties as required.
DISTINGUISHING CHARACTERISTICS
This is a three-level professional investigative series:
1.Civilian Investigator I – This is the entry level in the Civilian Investigator series that allows the employee to develop journey-level knowledge and skills. This classification is distinguished from the Civilian Investigator II by the performance of routine and structured investigative work in support of police operations, including background investigations, administrative investigations, and basic case support under close supervision. Employees are expected to demonstrate proficiency and may advance to the Civilian Investigator II classification.
2.Civilian Investigator II – This is the journey level in the Civilian Investigator series.
Employees within this classification are distinguished from Civilian Investigator I by the performance of standard investigative work, including independent background investigations, follow-up investigations, case development, and coordination with sworn personnel and prosecutors while exercising independent judgment. Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Civilian Investigator I, or, when filled from the outside, require prior investigative work experience.
3.Civilian Investigator III – This is the advanced journey level class in the Civilian Investigator series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Individuals in the Civilian Investigator III classification perform advanced and lead-level investigative work, including complex, sensitive, or high-profile investigations (e.g., cold cases, internal investigations, officer-involved incidents support), and may serve as a program lead or a subject matter expert, and provide program oversight.
The Civilian Investigator III is a flexibly staffed classification, and positions are generally filled by advancement from the journey level class of Civilian Investigator II through a competitive process, or, when filled from the outside, require prior and advance investigative work experience.
Exhibit A
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7 This classification is non-sworn and does not exercise peace officer powers.
SUPERVISION RECEIVED AND EXERCISED
Investigator I: Receives close supervision from a sworn supervisor (Sergeant or above) or designated manager.
Investigator II: Receives general supervision from a sworn supervisor (Sergeant or above) or designated manager.
Investigator III: Receives general supervision from a sworn supervisor (Sergeant or above) or designated manager and may provide lead direction to lower-level investigators, analysts, or support staff.
EXAMPLES OF DUTIES Depending upon assignment, duties may include, but are not limited to, the following:
All Levels
Conduct interviews of applicants, witnesses, victims, and involved parties Collect, review, and analyze records (criminal history, financial, employment, digital evidence) Prepare detailed investigative reports and summaries
Maintain case files in compliance with legal and departmental standards Testify in administrative or judicial proceedings as required Coordinate with internal units and external agencies
Ensure compliance with POST, local, state, and federal regulations Civilian Investigator I
Conduct background investigations for police applicants and professional staff Verify employment, education, and reference information Conduct neighborhood canvassing and record checks
Assist sworn personnel with follow-up investigations
Compile case materials and organize investigative files Perform data entry and case tracking
Civilian Investigator II
Conduct complete, independent background investigations Perform follow-up investigations on assigned criminal or administrative cases Analyze evidence, timelines, and case facts
Prepare search warrant and subpoena documentation (as applicable) Coordinate with prosecutors and other agencies
Assist with case preparation for filing and court proceedings May be assigned to specialized units (e.g., personnel, property crimes, RTIC support) Civilian Investigator III
Lead or conduct complex investigations, including cold cases and sensitive administrative investigations
Review and approve investigative reports for completeness and quality Provide guidance and training to lower-level investigators Serve as liaison with prosecutors, command staff, and external partners Manage investigative programs (e.g., backgrounds unit, cold case program) Develop investigative procedures, policies, and best practices 1 3
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7 May oversee contract investigators or retired annuitants
QUALIFICATIONS
Knowledge of (All Levels, increasing with level)
Investigative principles and practices
Rules of evidence and legal procedures
Interview and interrogation techniques
Report writing and documentation standards
Criminal justice system and court processes
Applicable laws, regulations, and confidentiality requirements Ability to:
Conduct thorough and objective investigations
Analyze complex information and draw logical conclusions Prepare clear, concise, and defensible reports
Communicate effectively, both orally and in writing
Establish and maintain working relationships
Maintain confidentiality and handle sensitive information Use investigative databases and technology systems
Experience and Education:
Any combination equivalent to experience and education that would provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:
Civilian Investigator I
Equivalent to an Associate’s degree in criminal justice, public administration, or related field. One (1) year of experience in investigative support, law enforcement support, or related field.
Civilian Investigator II
Equivalent to a Bachelor’s degree in criminal justice or related field. Three (3) years of progressively responsible investigative experience. Desirable: Prior experience conducting background investigations or criminal investigations.
Civilian Investigator III
Equivalent to a Bachelor’s degree in criminal justice or related field. Five (5) years of advanced investigative experience, including complex or sensitive investigations.
Experience leading investigations or related programs is required. Desirable: Prior law enforcement, investigative, or prosecutorial experience.
License or Certificate:
Possession of a valid California driver’s license is required. 1 3
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7 Necessary Special Qualifications/Requirements:
Must meet all Department medical, physical, and psychological standards. Must pass a comprehensive background investigation.
Must maintain confidentiality of sensitive information. May be required to work evenings, weekends, or on-call assignments ADA Special Requirements
Essential duties require the following physical abilities and work environment:
Ability to sit, stand, walk, kneel, crouch, squat, stoop, reach, crawl, twist, climb, and lift approximately 25 pounds. Exposure to cold, heat, extreme noise, outdoors, confining workspace, electrical hazards, chemicals, dust, toxic waste, mechanical hazards, and explosive materials.
ADOPTED CC: 08-17-2026
REVISED CC:
FORMER TITLES:
BARGAINING UNIT: MANAGEMENT UNIT
FLSA: NON-EXEMPT
DOT: YES
PRE APPT-MEDICAL: YES
SAFETY SENSITIVE: YES
REQUIRED HARASSMENT PREVENTION TRAINING: SUPERVISORY (III) FORM 700: NO
JOB CODES: CIVILIAN INVESTIGATOR I - 2004
CIVILIAN INVESTIGATOR II - 2005
CIVILIAN INVESTIGATOR III - 2006
ABOLISHED:
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GOLF SERVICES MANAGER
DEFINITION
To plan, direct, organize, coordinate, and supervise municipal golf course operations and staff, including course maintenance, ground conditions, and facilities, while ensuring compliance with regulatory requirements. Administers and manage concessionaire contracts and activities, ensuring all contract provisions are consistently met; and other related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the director or designee.
Exercises direct supervision over professional, administrative, and maintenance staff.
EXAMPLE OF DUTIES - Depending upon assignment, duties may include, but are not limited to, the following:
Oversee all golf course daily functions, activities, operations, maintenance, and staff.
Develop standards of quality service for division staff and ensure the development and implementation of goals, objectives, and standards for the division.
Assist in developing and negotiating concessionaire and food and beverage contracts; administer contracts, audit and review all financial transactions; and ensure that contract provisions are being met for pro-shop, restaurant, banquet facility, and related activities.
Plan, supervise, lead, and review all maintenance activities for golf course , including but not limited to parking lots, equipment use and storage, irrigation systems, trees, ponds, wells, bunkers, tees, fairways greens and associated systems.
Prepare and authorize work orders; prioritize tasks; monitor and review work through completion and ensure compliance with standards and requirements.
Plan and implement approved short- and long-term renovations to course grounds and facilities in collaboration with the department project manager and other City departments; evaluate alternatives and recommend the most cost-effective and fiscally responsible approach Participate in the development of specifications for capital improvements and equipment purchase; administer contracts for course improvements and maintenance services.
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7 Direct the selection, supervision and work evaluation of division staff and provide for their training and development.
Resolve public concerns and complaints timely regarding golf course facilities and functions; and confer with concessionaires regarding their services and ensure that standards are set for maximum public participation and enjoyment.
Prepare and administer the division's budget, including appropriate budgetary controls.
Ensure compliance of all division activities with city policies, and related federal, state, and local laws, codes and regulations.
Review golf course expenditures, revenues, fees and pro shop financial transactions ensuring they are appropriate and within current area market trends.
Enforce on-site City ordinances regarding the safe and proper use of golf course facilities.
Coordinate facilities and golf course maintenance activities with appropriate staff of other City departments and ensure completion.
Authorize and direct the maintenance and repair of golf course upkeep equipment while following all required procurement procedures.
Prepare and direct the maintenance of accurate records, files and reports related to the work of the division.
Administer, maintain, and support all golf operations technology, including but not limited to POS systems, reservation software, self-service kiosks, credit card processing equipment, and related hardware/software; ensure system integration, develop operating procedures, and provide training and technical support to City staff and contracted users.
Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of golf course management and operations.
Serve as a liaison for assigned functions with other City departments, divisions and outside agencies; provides staff support to commissions and committees.
QUALIFICATIONS
Knowledge of:
Principles and practices of municipal golf course maintenance and administration.
Methods, materials, equipment, tools, and techniques used in the maintenance and repair of golf course grounds and facilities.
Principles and practices of contract negotiation and administration, particularly in a public agency setting.
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7 Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
Principles and practices of administration and budget management.
Turf and plant diseases and pests, including appropriate control and eradication measures.
Accurate record keeping principles and practices.
Safety principles, practices and equipment related to the work.
Techniques for effectively interacting and communicating with the public.
Ability to:
Oversee and evaluate work activities to ensure efficient and effective operations.
Train and develop staff..
Plan, organize, coordinate, and direct the improvement, maintenance and repair of golf turf and related facilities.
Analyze, review, and audit business operations and concessionaire agreements to ensure compliance, accountability, and operational effectiveness Read and interpret plans and specifications.
Prepare clear and concise reports, correspondence, and other written materials.
Develop and implement effective organizational frameworks, including goals, policies, and accountability measures.
Establish and maintain effective working relationships with those contacted in the course of the work.
Experience and Education:
Any combination equivalent to experience and training that would like provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Four years of administrative and/or supervisory experience in golf course operations and maintenance. Experience in turf management and course renovation is desirable.
Training:
Equivalent to graduation from a four-year college or university with major course work in horticulture, agronomy, or a field related to the work. Additional experience in golf course 1 3
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7 management, turf maintenance or a related field may be substituted for the education on a year- for-year basis.
Licenses and Certifications:
Possession of, or ability to obtain, an appropriate, valid driver's license.
Possession of any professional certificates in golf maintenance, agronomy or golf management is highly desirable.
ADA Special Requirement:
Essential duties require the following physical abilities and work environment:
Ability to sit, stand, walk, kneel, stoop, drive, and lift 50 pounds, exposure to outdoors, chemicals, pesticides, dust, and mechanical hazards.
ADOPTED CC: 4-12-81
REVISED CC: 12-16-85, 7-18-94, 5-20-02, 8-17-26 FORMER TITLES: GOLF SUPERINTENDENT
BARGAINING UNIT: MANAGEMENT
FLSA: EXEMPT
PERFORMANCE APPRAISAL: MANAGEMENT
DOT: NO
PRE APPT-MEDICAL: YES
SAFETY SENSITIVE: NO
REQUIRED HARASSMENT PREVENTION TRAINING: SUPERVISORY
FORM 700: YES JOB
CODE: 2160 ABOLISHED:
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PARKS AND LANDSCAPE MANAGER
DEFINITION
Under direction, plans, organizes and directs all activities of the Park for the beautification, improvement and maintenance of the City's parks, landscaping, urban forest, playgrounds, public facilities, open space areas, and medians. Performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the director or designee.
Exercises direct supervision over supervisory, professional, maintenance, and administrative support staff.
EXAMPLES OF DUTIES - Duties may include, but are not limited to, the following:
Plan and organize the work to staff responsible for the development, improvement and maintenance of parks, landscaped medians, urban forests, playground areas, public facility landscaping and open space areas.
Inspect and review work in progress and upon completion and resolve work problems.
Receive and review bids from contractors; award contracts within policy guidelines; and monitor performance.
Develop program goals, content and standards of quality; and ensure implementation of goals and objectives.
Review and advise on new park and park redevelopment plans, including irrigation.
Coordinate park maintenance and improvement activity with other City departments and with outside agencies.
Fully utilize the computerized work systems in accordance with work flow processes.
Respond to questions, complaints and emergency calls and take appropriate course of action.
Prepare and administer the Park Division budget.
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7 Prepare and supervise the maintenance of a variety of records and reports.
Direct the selection, supervision and work evaluation of staff and provide for their training and development.
Research plant materials, diseases and pests; assess growth habits and soil requirements.
Respond to community concerns as required.
Ensure compliance of activities to pertinent codes, regulations and guidelines; especially SB2126- Agricultural Pest Control Advisor requirements.
Perform related duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge of:
Principles and practices of municipal park management, horticulture, landscaping, and urban forestry.
Current methods, materials, equipment, tools and safety practices used in the maintenance of parks and urban forests.
Irrigation materials, methods, and design concepts.
Tree planting and maintenance.
Plant and tree diseases and pests, including approved control and eradication methods and chemicals.
Principles and practices of administration, budget and personnel management.
Safety practices related to the work.
Principles and practices of contract preparation and administration.
Personal computer applications.
Ability to:
Acquire a thorough knowledge of Department and Division policies and regulations; and of applicable City policies, programs and regulations.
Acquire a thorough knowledge of applicable local, State and Federal laws and regulations. 1 3
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7 Effectively plan, organize, coordinate, and direct the development, improvement, maintenance, and repair of parks, urban forests, and other open space areas.
Review organizational and administrative problems; recommend and implement effective courses of action.
Ability to use computers and handheld electronic devices in the course of work.
Communicate clearly and concisely, orally and in writing.
Develop and implement goals, objectives, policies, work standards and management controls.
Maintain proper records and prepare accurate reports.
Establish and maintain effective working relationships with those contacted in the course of work.
Read and interpret construction plans and specifications.
Experience and Training Guidelines
Any combination equivalent to experience and training that would likely provide the required knowledge and abilities are qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Four years of increasingly responsible administrative and supervisory experience in park management and urban forestry.
Training:
Equivalent to a Bachelor's degree from an accredited college or university with major coursework in park management, landscape architecture, arboriculture or horticulture.
License or Certificates:
Possession of a valid California Driver's License.
Possession of a certificate as an Arborist by the International Society of Arborists is desirable.
ADA Special Requirement:
Essential duties require the following physical abilities and work environment:
Ability to work in a standard office and field environment, including exposure to inclement weather; and ability to work extended hours and respond to emergency situations. 1 3
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7 ADOPTED CC: 4-12-81
REVISED CC: 12-16-85, 6-17-91, 5-20-02, 4-04-07, 3-06-17, 8-21-17 FORMER TITLES:
BARGAINING UNIT: MANAGEMENT UNIT
FLSA: EXEMPT
PERFORMANCE APPRAISAL: MANAGEMENT
DOT: NO
PRE APPT MEDICAL: NO
SAFETY SENSITIVE: NO
REQUIRED HARASSMENT PREVENTION TRAINING: SUPERVISORY
FORM 700: YES JOB
CODES: 2250
ABOLISHED:
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Exhibit B
City of San Mateo – Merit Salary Schedule for Adoption by Council on August 17, 2026.
Steps Hourly Biweekly Monthly Annual
Step 1 50.76 4061.08 8,799.00 105,587.99
Step 2 53.05 4243.82 9,194.95 110,339.45
Step 3 55.43 4434.80 9,608.73 115,304.72
Step 4 57.93 4634.36 10,041.12 120,493.44
Step 5 60.54 4842.91 10,492.97 125,915.64
Steps Hourly Biweekly Monthly Annual
Step 1 55.84 4467.18 9,678.90 116,146.78
Step 2 58.35 4668.21 10,114.45 121,373.39
Step 3 60.98 4878.28 10,569.60 126,835.19
Step 4 63.72 5097.80 11,045.23 132,542.78
Step 5 66.59 5327.20 11,542.27 138,507.20
Steps Hourly Biweekly Monthly Annual
Step 1 61.42 4913.90 10,646.79 127,761.46
Step 2 64.19 5135.03 11,125.89 133,510.73
Step 3 67.08 5366.10 11,626.56 139,518.71
Step 4 70.09 5607.58 12,149.75 145,797.05
Step 5 73.25 5859.92 12,696.49 152,357.92
Civilian Investigator I - 2004
Civilian Investigator II - 2005
Civilian Investigator III - 2006