AGREEMENT BETWEEN THE CITY OF SANTA ANA AND HERA PROPERTY
REGISTRY, LLC FOR FORECLOSURE, ABANDONED VACANT LOTS, AND
STRUCTURE REGISTRATION SERVICES
THIS AGREEMENT is made and entered into this 2nd day of April, 2024 by and between Hera Property Registry, LLC, a Florida limited liability company ("Consultant"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City").
RECITALS
A. On October 19, 2023, the City issued Request for Proposal ("RFP") No. 23-133, by which it sought proposals from qualified firms to provide professional services for the Registration and Maintenance of Abandoned and Foreclosed Mortgage Properties (bank- owned), vacant lots (with or without structures), and Historic Properties (bank-owned and privately-owned) within the City of Santa Ana.
B. Consultant submitted a responsive proposal that the City selected. Consultant represents that it is able and willing to provide the services described in the scope of work that was included in RFP No. 23-133.
C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional contracting firm in the field.
NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows:
SCOPE OF SERVICES
a. Consultant shall perform during the term of this agreement, the tasks and obligations including all labor, materials, tools, equipment, and incidental consulans shall customary work required to fully and adequately complete the services described in Exhibit A and Exhibit B, attached hereto and incorporated by reference.
COMPENSATION
a. City neither warrants nor guarantees any minimum or maximum compensation to Consultant under the term of this Agreement, including any extension periods.
Consultant shall only be compensated for actual services performed under the Agreement at the rate structure identified in Exhibit C, attached hereto and incorporated by reference.
b. Consultant shall receive and process all property registration fees, including
payments, and provide monthly remittance of the City's portion of all registration fees by the tenth of each month along with a monthly remittance report.
3. TERM
This Agreement shall commence on the date first written above and continue for a three (3) year term ending on April 1, 2027, with the option for the City to grant up to two (2) additional one (1)-year renewals, exercisable by a writing by the City manager and the City Attorney, unless terminated earlier in accordance with Section 16, below. The total term of the awarded agreement shall not exceed five (5) years.
INDEPENDENT CONTRACTOR
Consultant shall, during the entire term of this Agreement, be construed to be an independent contractor and not an employee of the City. This Agreement is not intended nor shall it be construed to create an employer-employee relationship, a joint venture relationship, or to allow the City to exercise discretion or control over the professional manner in which Consultant performs the services which are the subject matter of this Agreement; however, the services to be provided by Consultant shall be provided in a manner consistent with all applicable standards and regulations governing such services. Consultant shall pay all salaries and wages, employer's social security taxes, unemployment insurance and similar taxes relating to employees and shall be responsible for all applicable withholding taxes.
5. OWNERSHIP OF MATERIALS
This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subcontractor prepares under this Agreement Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were provided to Consultant by the City. City shall not be limited in any way in it use of the Documents and Data at any time, provided that any such use not within the purposes intended by this Agreement shall be at City's sole risk.
INSURANCE
Prior to undertaking performance of work under this Agreement, Consultant shall maintain and shall require its subcontractors, if any, to obtain and maintain insurance as described below:
Certificate Holder must be addressed as follows:
City of Santa Ana
Risk Management Division
20 Civic Center Plaza
Santa Ana, CA 92702
Consultant shall procure and maintain for the duration of the contract insurance against the performancies the wons bramdes to phe pesy which at wari be the Consulant, is angerish, representatives, employees or subcontractors.
MINIMUM SCOPE AND LIMIT OF INSURANCE. Coverage shall be at least as broad as:
Commercial General Liability (CGL): Insurance Services Office (ISO) Form CG 00 01 covering CGL on an "occurrence" basis, including products and completed operations, property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit.
Workers' Compensation insurance as required by the State of California, with Statutory Limits, and Employers' Liability insurance with a limit of no less than $1,000,000 per accident for bodily injury or disease.
Professional Liability, with limits no less than $1,000,000 per occurrence or claim, and $2,000,000 policy aggregate.
If the Consultant maintains broader coverage and/or higher limits than the minimums shown above, the City requires and shall be entitled to the broader coverage and/or the higher limits maintained by the Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City.
Other Insurance Provisions. The insurance policies are to contain, or be endorsed to contain, the following provisions:
Additional Insured Status. The City, its officers, officials, employees, and volunteers are in the form of an endorsement to the Consultant's insurance (at least as broad as ISO Form CG 20 10 11 85 or if notavailable, through the addition of both CG 20 10, CG 20 26, CG 20 33, or CG 20 38; and CG 2037 if a later edition is used).
Primary Coverage. For any claims related to this contract, the Consultant's insurance coverage shall be primary coverage at least as broad as ISO CG 20 01 04 13 as respects the City, its officers, officials, employees, and volunteers. Any insurance or self-insurance maintained by
the City, its officers, officials, employees, or volunteers shall be excess of the Consultant's insurance and shall not contribute with it.
Notice of Cancellation. Each insurance policy required above shall provide that coverage shall not be canceled, except with notice to the City.
Waiver of Subrogation. Consultant hereby grants to City a waiver of any right to subrogation which any insurer of said Consultant may acquire against the City by virtue of the payment of any loss under such insurance. Consultant agrees to obtain any endorsement that may be necessary to affect this waiverof subrogation, but this provision applies regardless of whether or not the City has received a waiver of subrogation endorsement from the insurer.
Self-Insured Retentions. Self-insured retentions must be declared to and approved by the City. The City may require the Consultant to purchase coverage with a lower retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. The policy language shall provide, or be endorsed to provide, that the self- insured retention may be satisfied by either the named insured or City.
Acceptability of Insurers. Insurance is to be placed with insurers authorized to conduct business in the state with a current A.M. Best's rating of no less than A:VII, unless otherwise acceptable to the City.
Claims Made Policies. If any of the required policies provide coverage on a claims-made basis:
The Retroactive Date must be shown and must be before the date of the contract or the beginning of contract work.
Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the contract of work.
• If coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a Retroactive Date prior to the contract effective date, the Consultant must purchase "extended reporting" coverage for a minimum of five (5) years after completion of contract work.
Verification of Coverage. Consultant shall furnish the City with original Certificates of Insurance including all required amendatory endorsements (or copies of the applicable policy language effecting coverage required by this clause) and a copy of the Declarations an Endorsement Page of the CGL policy listing allpolicy endorsements to City before work begins.
However, failure to obtain the required documents prior to the work beginning shall not waive the Consultant's obligation to provide them.
The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time.
Subcontractors. Consultant shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Consultant shall ensure that City is an additional insured on insurance required from subcontractors.
Special Risks or Circumstances. City reserves the right to modify these requirements, including limits, based on the nature of therisk, prior experience, insurer, coverage, or other special circumstances.
INDEMNIFICATION
Consultant agrees to defend, and shall indemnify and hold harmless the City, its officers, agents, employees, consultants, special counsel, and representatives from liability: (1) for personal injury, damages, just compensation, restitution, judicial or equitable relief arising out of claims for personal pure, ins ud te cons and da in for proper done, wis may rip ra bor other persons acting on their behalf which relates to the services described in section 1 of this Agreement; and (2) from any claim that personal injury, damages, just compensation, restitution, judicial or equitable relief is due by reason of the terms of or effects arising from this Agreement.
This indemnity and hold harmless agreement applies to all claims for damages, just compensation, restitution, judicial or equitable relief suffered, or alleged to have been suffered, by reason of the events referred to in this Section or by reason of the terms of, or effects, arising from this Agreement. The Consultant further agrees to indemnify, hold harmless, and pay all costs for the defense of the City, including fees and costs for special counsel to be selected by the City, regarding any action by a third party challenging the validity of this Agreement, or asserting that personal injury, damages, just compensation, restitution, judicial or equitable relief due to personal or property rights arises by reason of the terms of, or effects arising from this Agreement. City may make all reasonable decisions with respect to its representation in any legal proceeding.
Notwithstanding the foregoing, to the extent Consultant's services are subject to Civil Code Section 2782.8, the above indemnity shall be limited, to the extent required by Civil Code Section 2782.8, to claims that arise of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant.
8. INTELLECTUAL PROPERTY INDEMNIFICATION
Consultant shall defend, indemnify and hold harmless the City, its officers, agents, representatives, and employees against any and all liability, including costs, and attorney's fees, for infringement of any United States' letters patent, trademark, or copyright contained in the work product or documents provided by Consultant to the City pursuant to this Agreement.
9. RECORDS
Consultant shall keep records and invoices in connection with the work to be performed under this Agreement. Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any services, expenditures, and disbursements charged to the City for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of the City to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement during regular business hours. Consultant shall allow inspection of all work, data,
documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement.
10. CONFIDENTIALITY
If Consultant receives from the City information which due to the nature of such information is reasonably understood to be confidential and/or proprietary, Consultant agrees that it shall not use or disclose such information except in the performance of this Agreement, and further agrees to exercise the same degree of care it uses to protect its own information of like importance, but in no event less than reasonable care. "Confidential Information" shall include all nonpublic information. Confidential information includes not only written information, but also information transferred orally, visually, electronically, or by other means. Confidential information disclosed to either party by any subsidiary and/or agent of the other party is covered by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Consultant disclosed in a publicly available source; (c) is in rightful possession of the Consultant without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (e) is independently developed by the Consultant without reference to information disclosed by the City.
11. CONFLICT OF INTEREST CLAUSE
Consultant covenants that it presently has no interest and shall not have interests, direct or indirect, which would conflict in any manner with performance of services specified under this Agreement.
12. NOTICE
Any notice, tender, demand, delivery, or other communication pursuant to this Agreement shall be in writing and shall be deemed to be properly given if delivered in person or mailed by first class or certified mail, postage prepaid, or sent by fax or other telegraphic communication in the manner provided in this Section, to the following persons:
To City: City of Santa Ana
20 Civic Center Plaza (M-30)
P.O. Box 1988
Santa Ana, CA 92702-1988
Fax: 714-647-6956
With a copy to: Executive Director
Planning and Building Agency
City of Santa Ana
20 Civic Center Plaza (M-21)
P.O. Box 1988
Santa Ana, CA 92702
Email: [email protected]
To Consultant: Hera Property Registry, LLC
Attn: Clifford J. Johnson, CEO
1900 S. Harbor City Blvd., Ste. 211
Melbourne, FL 32901
A party may change its address by giving notice in writing to the other party. Thereafter, any communication shall be addressed and transmitted to the new address. If sent by mail, communication shall be effective or deemed to have been given three (3) days after it has been deposited in the United States mail, duly registered or certified, with postage prepaid, and addressed as set forth above. If sent by fax, communication shall be effective or deemed to have been given twenty-four (24) hours after the time set forth on the transmission report issued by the timsmans, acid, elia, date sod ay or fort lidays sharper poses of calculating these
13. EXCLUSIVITY AND AMENDMENT
This Agreement represents the complete and exclusive statement between the City and Consultant regarding the subject matter herein, and supersedes any and all other agreements, oral or written, between the parties. In the event of a conflict between the terms of this Agreement and any attachments hereto, the terms of this Agreement shall prevail. This Agreement may not be modified except by written instrument signed by the City and by an authorized representative of Consultant. The parties agree that any terms or conditions of any purchase order or other instrument that are inconsistent with, or in addition to, the terms and conditions hereof, shall not bind or obligate Consultant or the City. Each party to this Agreement acknowledges that no representations, inducements, promises or agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any party, which are not embodied herein.
14. ASSIGNMENT
Inasmuch as this Agreement is intended to secure the specialized services of Consultant, Consultant may not assign, transfer, delegate, or subcontract any interest herein without the prior the City onsen write Consend shay sued asidered nu rand void. Negating in sub Antract ent halt be construed to limit the City's ability to have any of the services which are the subject to this Agreement performed by City personnel or by other consultants retained by City.
15. WAIVER
No waiver of breach, failure of any condition, or any right or remedy contained in or granted by the provisions of this Agreement shall be effective unless it is in writing and signed by the party waiving the breach, failure, right or remedy. No waiver of any breach, failure or right, ot remedy shall be deemed a waiver of any other breach, failure, right or remedy, whether or not similar, nor shall any waiver constitute a continuing waiver unless the writing so specifies.
16. TERMINATION
This Agreement may be terminated by the City upon thirty (30) days written notice of termination. In such event, Consultant shall be entitled to receive and the City shall pay Consultant compensation for all services performed by Consultant prior to receipt of such notice of termination, subject to the following conditions:
a. As a condition of such payment, the Executive Director may require Consultant to deliver to the City all work product completed as of such date, and in such case such work product shall be the property of the City unless prohibited by law, and Consultant consents to the City's use thereof for such purposes as the City deems appropriate.
b. Payment need not be made for work which fails to meet the standard of performance specified in the Recitals of this Agreement.
17. NON-DISCRIMINATION
Consultant shall not discriminate because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity, gender expression, gender, medical conditions, genetic information, or military and veteran status, age, national origin, ancestry, or disability, as defined and prohibited by applicable law, in the recruitment, selection, teaching, training, utilization, promotion, termination or other employment related activities or any services provided under this Agreement. Consultant affirms that it is an equal opportunity employer and shall comply with all applicable federal, state and local laws and regulations.
18. JURISDICTION-VENUE
This Agreement has been executed and delivered in the State of California and the validity, arise out of, in connection with or by reason of this Agreement.
19. PROFESSIONAL LICENSES
Consultant shall, throughout the term of this Agreement, maintain all necessary licenses, permits, approvals, waivers, and exemptions necessary for the provision of the services hereunder and required by the laws and regulations of the United States, the State of California, the City of Santa Ana and all other governmental agencies. Consultant shall notify the City immediately and in writing of its inability to obtain or maintain such permits, licenses, approvals, waivers, and exemptions. Said inability shall be cause for termination of this Agreement.
20. MISCELLANEOUS PROVISIONS
a. Each undersigned represents and warrants that its signature herein below has the
power, authority and right to bind their respective parties to each of the terms of this Agreement, and shall indemnify City fully, including reasonable costs and attorney's fees, for any injuries or damages to City in the event that such authority or power is not, in fact, held by the signatory or is withdrawn. b. All exhibits referenced herein and attached hereto shall be incorporated as if fully set forth in the body of this Agreement.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first above written.
ATTEST: CITY OF SANTA ANA
Jennifer L. Hall Thomas Hatch
City Clerk Interim City Manager
APPROVED AS TO FORM HERA PROPERTY REGISTRY, LLC
SONIA R. CARVALHO
City Attorney
By:
Jonathan T. Martinez Clifford J. Johnson
Assistant City Attorney CEO
RECOMMENDED FOR APPROVAL
Minh Thai
Executive Director
Planning and Building Agency
EXHIBIT A
SCOPE OF WORK
CITY OF SANTA ANA
EXHIBIT A
SCOPE OF SERVICES
Consultant shall perform services as set forth below:
A. Legislation Compliance
1) Comply with the requirements of the City's enacting legislation for the foreclosed, abandoned, vacant lot and structure property registration, Santa Ana Municipal Code Section 8-1982 et seq.
B. Website Development
1) Develop a website link to incorporate into the City's existing webpage that meets all of the City's security and anti-viral requirements.
2) Provide a website for the registration of the program in order to enable compliance with City legislation.
C. Outreach and Program Registration
1) Proactively contact those that file a public notice of default, foreclosure action, and/or take title to real property via foreclosure or any other legal means for Foreclosed, Abandoned and Vacant Lots (with or without structures).
2) Provide electronic registration for applicants of foreclosured, abandoned, vacant properties/lots, and historic properties in violation of the applicable City Ordinance. 3) Pay for all expenses related to obtaining registration of all foreclosed, abandoned and vacant lots and structured properties and all administrative costs and fees related thereto. 4) Investigate, report, or take corrective measures monthly to update property status of all property electronic registered in compliance with the relevant City Ordinance.
D. Payment Collections and Remittance
1) Charge each applicant no more than the amount prescribed by ordinance (per applicant) to register all mortgagees who comply with the ordinance. A non-refundable annual registration fee (amount to be determined) per property shall accompany the registration form or website registration. All fees must be paid directly from the Mortgagee, Servicer, Trustee or Owner. Third party registration fees are not allowed without the consent of the City of Santa Ana or authorized designee. Failure to register abandoned real property on annual basis or any event of non- compliance with enacting legislation shall result in a penalty fee amount prescribed by the ordinance.
2) Remit payment of the registration fee to the City minus the agreed upon consideration to Consultant for services rendered no later than the tenth (10th) day of each month.
EXHIBIT B
CONSULTANT'S PROPOSAL
Hera Property Registry, LLC
CITY OF SANTA ANA, CALIFORNIA
PLANNING AND BUILDING DEPARTMENT,
CODE ENFORCEMENT
REQUEST FOR PROPOSALS NO. 23-133
FOR
FORECLOSURE, ABANDONED VACANT LOTS AND
STRUCTURE REGISTRATION SERVICES
Date issued: TUESDAY, OCTOBER 19, 2023
Deadline: FRIDAY, NOVEMBER 17, 2023, by 4:00 P.M.
Electronically Submitted:
http://www.planetbids.com/portal/portal.cfm?CompanyID=20137 By:
Hera Property Registry, LLC
1900 S. Harbor City Blvd., Suite 211
Melbourne, FL 32901
HERAREGISTRY.COM
powered by
DECKARD
TECHNOLOGIES
1900 S. Harbor City Blvd.
Suite 211
HERAREGISTRY.COM Melbourne, FL 32901
(321) 234-5303
HELPING BUILD VIBRANT NEIGHBORHOODS
heraregistry.com
[email protected]
Table of Contents
1. STATEMENT OF QUALIFICATIONS (SOQ)
a. Cover Letter 1
b. Services Provided 2
c. Agreement Statement 3
d. Firm and Team Experience 4
e. Proposed Work Plan 7
f. References: Attachment B 16
Reference Letters 17
Current Client List 19
2. COST PROPOSAL 20
Attachment A: Proposer's Certification, Proposal Pricing 21 Attachment C: Proposer's Statement 22
Attachment D: Non-Collusion Affidavit 23
Attachment E: Non-Lobbying Certification 24
Attachment F: Non-Discrimination Certification 25
State of California Statement of Information (Filed 11/2/2023) 27 State of California - HERA Business Registration 29
Powered by PENKARD Provider of @rentalscape
TECHNOLOGIES
1900 S. Harbor City Blvd.
Suite 211
HERAREGISTRY.COM Melbourne, FL 32901
HELPING BUILD VIBRANT NEIGHBORHOODS (321) 234-5303
heraregistry.com
[email protected]
a. COVER LETTER
City of Santa Ana
Planning and Building Department, Code Enforcement
Division M-19
20 Civic Center Plaza
Santa Ana, CA 92701
ATTN: Sergio Verino, Code Enforcement Principal
Re: Request for Proposals No. 23-133
Foreclosure, Abandoned Vacant Lots and Structure Registration Services Dear Mr. Verino,
Hera Property Registry, LLC ("HERA") would like to announce its interest in managing the project as described in the City of Santa Ana's ("City") Request for Proposals for Foreclosure, Abandoned Vacant Lots and Structure Registration Services (RFP No. 23-133). We shall meet or exceed all requirements in the request and will provide all services necessary to create an application for property owners and/or their agents for registration of properties in accordance with the City's requirements.
HERA provides property registration services nationwide to local governments. These services are all provided with no upfront expenses as our fees are paid out of registration fees received from responsible parties.
HERA can meet the insurance requirements stipulated by the City and is willing to execute a standard agreement with the City. We have the experience and resources necessary to create and maintain registration services for mortgage foreclosure and vacant properties in accordance with the requirements of the State of California and any applicable local Ordinances.
Respectfully submitted,
Clifford J. Johnson
CEO and Contact Person
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TECHNOLOGIES Provider of
1 b. SERVICES PROVIDED
Hera Property Registry, LLC provides the software, data collection and analysis, and customer service to provide all services outlined in Section III - Scope of Services and in accordance with the requirements of state laws and Santa Ana Municipal Code Section 8-1982 et seq. (Ordinance No. NS-2993).
Our team manages all data in the HERA platform and provides comprehensive revenue and compliance reports to the City. Using the parcel APN, HERA connects foreclosure filings to the county records, with each listing being processed by our machine learning systems. The City has unlimited access to this data, and the data is available for download in XLSX format. HERA shows county APN, owner, and property characteristics per the county records. Upon identifying the registrable properties, and on a continual basis, we shall be fully responsible for the management of foreclosure data for the City, and we ensure data is updated in the HERA portal and newly identified foreclosures are registered and brought into compliance.
HERA utilizes Deckard Technologies ("Deckard") to provide real property registration data services with an API upload nightly to the registry. In addition to providing these data services, Deckard also provides real property data nationwide to local governments, particularly through their Rentalscape Short-Term Rental registration program. The City will indeed gain access to a patented proprietary platform as Deckard's system has achieved remarkable advancement and uniqueness, leading to its successful patenting under the title "Detecting and Validating Real Estate Transfer Events Through Data Mining, Natural Language Processing, and Machine Learning," with the reference US Patent No. 20190333175-A1.
Deckard's high frequency mining system analyzes every foreclosure listing and associated filings nationwide every day. This system analyzes foreclosure and associated property activity for the City daily and will capture a record of every foreclosure case since the ordinance effective date. We record whether the listing is active and include all information in the filing including the property address, trustee, servicer, bank mortgagee, property preservation company, and most importantly any assignments of mortgage and deeds that either end the obligation or send the property to REO status. We then compare every day of each filing to the previous day. Our artificial intelligence engines then categorize changes as either active or ended obligations to register. The result is a holistic view of foreclosure activity. 2 HERA's CEO, CJ Johnson, through his work with real property registration programs, has an extensive database of over 8,000 responsible parties including mortgagees, trustees, mortgage servicers, and property servicers. CJ has provided foreclosure and vacant property registration and code enforcement services to hundreds of communities to achieve upwards of 95% compliance rates for foreclosure registration ordinances. As an attorney, CJ has conducted thousands of code enforcement hearings for real property registration violations. He has worked with many municipalities across the country developing best practice real property registration ordinances and programs and is one of the most experienced real property registration attorneys nationwide. CJ started HERA Property Registry to help municipalities fight blight issues associated with vacant, abandoned, and foreclosed properties. c. AGREEMENT STATEMENT
HERA concurs with all the provisions as contained in EXHIBIT II - Sample Agreement. [The remainder of this page is intentionally left blank.] 3 d. FIRM AND TEAM EXPERIENCE
i. A general description of the firm, including size and number of employees working directly with the City on this agreement.
HERA is located at 1900 S. Harbor City Blvd., Suite 211, Melbourne, Florida, and will be responsible for providing registration software, software support and training, online registration, reporting, and customer service. HERA started branding last year and was the registration arm for Break Point Law which was established in 2018. We currently have 20 employees and contractors working with us with a combined 60+ years of experience administering property registration programs for communities across the country.
Our group works together to provide a cohesive coalition for obtaining data, data analysis, data management, software, collection processes, reporting, and enforcement necessary to provide the City a successful and meaningful property registration program. ii. Firm's nearest address serving the City of Santa Ana and headquarters address.
Nearest address serving City of Santa Ana:
24385 Jackson Ave. #108h
Murrieta, CA 92562
HERA headquarters address:
1900 S. Harbor City Blvd. Ste. 211
Melbourne, FL 32901
ili. Name and contact information of the supervising Project Manager/Principal Agent, to be assigned to the agreement. The Project Manager/Principal Agent shall be the primary contact person to represent your firm and will be the person to conduct the presentation, if invited to an interview.
The Project Manager/Principal Agent for the City is:
Clifford J. Johnson, CEO
Office: (321) 234-5303
Cell: (321)
Email: [email protected]
iv. Resumes for all key staff proposed describing relevant experience.
Please refer to the following pages containing HERA's Organizational Chart and Team Members' Bios.
4 Organizational Chart
HERAREGISTRY.COM
HELPING BUILD VIBRANT NEICHBORHOODS
CJ Johnson CEO/Founder
Integrator/COO
Client Service Team Data Analytics/IT Partnership Accounting Team Registration Analysis Team Customer Service Team Legal Team National Government Affairs Financial Controller (1) Registration Analyst (4) Enforcement Analyst (4) Customer Service Attorney (1) 2 DECKAR
Coordinator Representatives (6)
Firm Administrator (1) Paralegal (1)
Regional Sales Manager (10)
MEET THE HERA TEAM
Clifford "C.J" Johnson - Founding Partner/ President/CEO 321-234-5303 | [email protected]
CJ Johnson is one of the country's most experienced attorneys in foreclosed and vacant property registration compliance. CJ is based in Melbourne, Florida and is the founder and CEO of Break Point Law, LLC and Hera Property Registry, LLC. CJ helps lead the company's vacant and foreclosure property registration and enforcement practice. He founded HERA for the specific purpose of providing representation to local goverments for foreclosure and vacant property ordinance issues.
CJ has established relationships with hundreds of mortgagees and servicers, compiled a database of the best contacts within these organizations, and has recovered millions of dollars on behalf of local governments for unpaid property registration fees and civil penalties.
Stan Urban - National Government Affairs Coordinator / National Sales Manager
630.442.4243 | [email protected]
Lobbyist, Stan has assisted in developing blighted property registration programs for numerous municipalities.
Kevin Sidella - National Municipal Consultant
Kevin Sidella is HERA's National Municipal Consultant and has over 20 years of municipal experience. Kevin has personally introduced property registration programs to over one hundred municipalities across the country. Kevin has previous experience with the City of Santa Ana on the inception of the City's property registration program.
5 Scott Blasie - Government Relations Consultant
561.236.1700 | [email protected]
and accomplished Government
Relations/Affairs professional to include a 27-year tenure in the Public Sector as a Code Administrator. Additionally, Scott has over 13 years working with Government clients in adopting, implementing, and monitoring their abandoned/foreclosure property registration programs. This experience the Country working on-site and virtually with communities in California, Washington State, New Jersey. New York, Florida, and others. Scott assisted the City of Santa Ana working on-location with staff ir training and implementation of their program as well as providing on-site educational sessions during the C.A.C.E.O. training cycles.
Tracey Howarth - Director of Community Strategy and Planning 609.828.7905 | [email protected]
Tracey Howarth has a long history in building and leading high-performing, results-driven teams. Tracey worked with staff and local government officials to develop and execute the Vacant & Abandoned Property program, then added the responsibility of managing the Building & Construction Department. As part of the HERA team, Tracey connects with local leaders to share the many benefits of our product portfolio and assists in creating marketing material to be used as presentation tools, Eileen Hornbake - Registrations Analysis Team, Sr. Data Analyst/Paralegal
321.312.0242 | [email protected]
Eileen Hornbake is HERA's Senior Data Analyst and paralegal and oversees the Registrations Analysis team. Eileen supervises foreclosure and vacant property research, registration monitoring and compliance, and all matters involving administration of the property registration program.
Vivian Tordeau - Customer Service Team, Municipal Compliance and Enforcement Liaison
107.340.3489 | [email protected]
Vivian Tordeau has over 10 vears of experience working with local governments and assists our Customer Service team with municipal compliance and enforcement. Vivian ensures that all registrations comply with community requirements, performs outreach to mortgagees, servicers, and their registrants, and oversees quality control for property data in the registry.
Cathi Shiflett - Customer Service Team, Government Affairs Coordinator
321.506.2093 | [email protected]
Cathi Shiflett has 10 years of experience working with Government clients egarding all aspects of the foreclosed and vacant property registratio rogram from responding to community procurement requests (RFPs) t initial onboarding and software training. She works with all stakeholders to resolve any questions or concerns. Cathi also performs foreclosed and vacant property research.
Jorel Sabado - Municipal Engagement Specialist
321.234.5303 | [email protected]
Jorel Sabado has over 4 years of experience working in the property registration services market with a focus on building relationships and creating effective solutions to assist communities through their vacant and foreclosure property registrations. His primary objective is to ensure all parties involved understand the importance of the registrations and their direct impact on creating better communities.
6 e. PROPOSED WORK PLAN
HERA understands the requirements outlined in Section III - Scope of Services and can provide the software, data collection and analysis, and customer service in accordance with the requirements of state laws and Santa Ana Municipal Code Section 8-1982 et seq. (Ordinance No. NS-2993).
OUR PROCESS
Assessment
• Financial Identify
• Compliance • Migrate
• Integrate
Customer Service
Reporting Registration
Registration
Payment
Monitoring
ASSESSMENT
We review the City's Ordinances for their Foreclosure Mortgage Properties Registry, identify all past and current registrable properties in the City through our data mining platform and analysis process, and create a database containing all properties with an obligation to register.
• Review the City's ordinance to ensure compliance with local and state laws; make recommendations for a best practice ordinance if necessary Use multiple data sources to identify all properties in the City that have an obligation to register and provide all relevant data for the properties (including properties that meet the registration criteria at the time services are contracted) • Data migration: Custom data clean-up and migration from the City's existing registration system will be handled and uploaded by the HERA team 7 • Using their proprietary software, HERA provides a web-based electronic registry and fee payment system for property registration, collection of registration fees, tracking of properties with obligations to register, updating information, and reporting tools
We provide a website link to incorporate into the City's existing webpage that meets all the City's security and anti-viral requirements Integration: HERA integrates data from all sources into one comprehensive registration database
Sample depiction of data from Jacksonville, FL, mapping properties with obligations to register. The different colored dots represent registered and unregistered foreclosures and registered and unregistered vacant properties.
Foreclosure and Vacant Registered x := Viaw as List
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7 Expired foraclosure registrations
Rostered scam
Karl
L~ Cranford
Neptune Beach
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REGISTRATION
HERA administers all facets of the registration process, including identifying the responsible parties, proactively contacting those with an obligation to register, collecting all necessary registration information, payment processing, and ongoing monitoring. The City enjoys unlimited user accounts on HERA's government platform. We provide the highest level in information security standards, including multi-factor authentication. 8 IDENTIFY RESPONSIBLE PARTIES AND COLLECT INFORMATION
We determine the appropriate party responsible for compliance with the applicable Ordinance and proactively notify the responsible party of their obligations under the Ordinance. We provide all instruction, training, and customer service necessary to facilitate the mortgagee, servicer, or their registrant in registering properties.
City of jacksoeville VPRO Portal Help
Welcome!
Register a Property as Vacant or Foreclosed Renew your Vacant or Foreclosed Property Resistration
Update Vacant or Foreclosed Property
Registration
The City ef Jacksorville VRPO portalis engineered and managedty Derkard Techeologies PersorullAdormation.ost treates cort fatual-tis lack onwile sto des and om For support, go to the invad Jacksmitte site, or Registration Requirements
Let's make sure you have everything you need to apply for a Vacant or Mortgagee Property Registration. • Registration Requirements 1 Information on any person or persons involved with the property For any Registrant or persons involved with the property including Mortgagee, Local Property Manager, Servicer and Local - Property/APN Emergency Contact. Please provide:
•ailiname
• Any company names involved
• Email
• Phone Number
• Mailing Address Registrant
2 Non-refundable property registration fee
Tere arent es a lot in the further penite on to intest ernie one in indie bone. Property Contacts are incurred every 30 days, starting on the 30th day since property acquisition or vacancy. you're registering more than 6 months after acquiring or vacating the property, you will be charged the full registration f is penalties for each 6 month period that has elapsed - this means you may be required to pay multiple registration fees •Property Details
3 Ensure this registration is completed with in 10 days of any changes or updates to the property's status This registration must be completed within 10 days of any changes or updates to the property's status including:
• Property inspections
• Vacating the property
• Assuming ownership of the property Confirmation
• Changes to any person or persons involved with the property 4 An inspection of the property may be required
An inspection of the property may be required if there is a default on payments. Occupied properties are inspected monthly Payment and vacant properties are inspected on a regular basis. 5 Please review the Easton ordinances relating to Vacant and Foreclosed properties Please review the Easton ordinances relating to Vacant and Foreclosed properties.
Back Continue
All registration data is analyzed against existing data and approved and updated daily. HERA maintains detailed listings of all registrable properties including, at a minimum:
• Property identification: address, lot and parcel number, and property owner • Local property manager name and contact information, including mailing address, phone, and email
Mortgagee name and contact information, including mailing address, phone, and email
Mortgagee Servicer name and contact information, including mailing address, phone, and email
• Foreclosure Case No.
• Occupancy status
• Last inspection date
* Back
Add Nota
4020 LAVISTA CIR APT 202
• Forecosed - Registered
Omise Regstetion Transfor Aespectin
National Field R.... 2023-06-23 2023-07-12 $0.00
Regatrasion expirasen Curront Mortgagod Last Inspection Date Cumenily Outstanding Property History Property Contacts
Registered as Foreclosed by Hold Courtemancha (Morgage: Nulional Field Reprusentalivas) 08-09-2023.6:11 AM Red strand National Field Reprosentative
Property Inspocted by Union with no issus 07-11-2023, 800 PM spoctian neported freugh foreclosed icense appriction ACCos Mapie Ave. Claremont, NH 037- [email protected] 8006392151
Foreclosure Initiated by Mortange Assets Managemer ILC 06-13-2023, 8.00 PM 11-22-2022, 7:00 PM
Delected by Propertyscape on 2023-07-05 National Field Representatives Notice of Sals (NOS) by Nationstar Mortgage LLC 08-07-2019,8.00 PM Ming As
Detacied by Propertyscane on 2023-07-05| 136 Maple Ave. Clareron. NH 03743 Forcelosurs Initiated by Natianstar Mortgnge ULC 01-18-2019, 706 PM natortoil to Pronbituerane an M2207.061 88005392151
[email protected]
• Foreclosure Initiated by Nationstar Morguge LLC 06-21-2018, 8.00 PM Bear to Pronovacame on 2023.07.05
PHH Mortgage Cor
14405 Watters Rd. Ste 200, Houston, TX 77014
phhccdeviolations/@iphhreverse.com 8685035559
10 PAYMENT PROCESSING
We collect and remit all registration fees in accordance with City and state requirements. We work with the City to establish an acceptable process for financial remittance and auditing. Each property account in the government portal includes a history of all financial transactions. HERA's integrated payment processing accepts payment using ACH/EFT, debit, or credit card. Importantly, HERA is NACHA and PCI compliant.
Back
Add Note E
4020 LAVISTA CIR APT 202
• Foreclose- Rngstored
Transaction History
View transactions for: Last 6 month ¿ Downisad Excel
Transaction stature
2023-08-09 Natonal Fied Rep Crout Card Processing tea 57.78 S0.00 $0.00 $257.78 $0.00
202304-03 National Field Rep.. Credit Card payment received 267 7R 57.78 DR Outstanding balance Total received Late foes
2023-01-23 Naboral Fied Rep. Registration fee (06-23-2023 to 00-23-20241 $250 00 Payment Support: HERA's Customer Service team provides full support for declined payments, refunds, and other assistance needed for facilitating online payments.
Security: Our payment processing complies with NACHA and PCI standards.
Additionally, our platform has multiple levels of security measures in place to ensure the protection of your information.
ONGOING MONITORING
HERA maintains up-to-date and accurate foreclosure data for the City, and continually obtains, reviews, and analyzes this data, monitors ongoing and future obligations to register, and audits registrations to provide monthly reports on registrations paid, compliant properties, and noncompliant properties.
REPORTING
We provide comprehensive compliance reports via the City portal on a monthly basis, or as requested, to facilitate enforcement, compliance, or reconciliation processes. Our team works on a secure shared platform that is accessible by City staff to monitor all activity of foreclosure registration efforts.
REMITTANCE, SETTLEMENT AND COMPLIANCE REPORT
• This report is delivered monthly and available to City staff for download on demand
• Provides all information on properties that were registered within the month including property address and APN, obligation to register dates, registration fees paid, and demographic information for the responsible parties • Provides the current status of a property
• Provides information on recent payments made through the registration platform • Provides information on registration periods owed
NONCOMPLIANCE REPORT
• This report is available on demand or by request
• Shows all properties that have not registered in accordance with the Ordinance • Shows registration periods owed along with the associated registration fees owed • Shows gaps in payment so HERA staff can reach out to the responsible party to aid in compliance and secure registrations for the City [The remainder of this page is intentionally left blank] 12 CUSTOMIZED REPORTS
Numerous data filters are available for selection allowing for customized reporting - staff can select property types and status, registration status, responsible parties, and other registration triggers to produce a custom report Registered @ View as Map
5032 total properties
Topper Doin Meets pon
11340 MARTIN LAKES CR N Foreclosure 26-04-2023 Rogitarod Lakoview Loan Servicing LLC 11264 MARTIN LAKES OR N 04-05-2018 O Rogiend Bank of America NA 771 ROLAND LAKES DR Cardinal Financial Company
11253 BELMONT OAKS DR 26-15-2014 US bank NA as Trusted
11265 WESLEY LAKE DR 24-05-2010 • Registered 19-04-2011 FNMA| Fannie - Foderal National 452 MARTIN LAKES DR S 16-01-2020 © Hogle Bank of New York Nellon Trustee 412 MARTIN LAKES OR W 24-05-2010 FNMA| Fannie - Federal National.... 672 MANDY OAKS DR 02.10-2012 10-03-2014 Voilay National Bank 624 MANDY OAKS DR 24-05-2010 • Registrad 18-07-2010 Mr Cooper 776 TOWERING PINES OR 25-02-2016 O Registered Deutsche Bank National Trust Co. 12818 OLD PLANK RD 24-05-2010 O Ro: 17-05-2011 FNMA | Fannie - Federal National ... 13297 JOANDALE RD U3-04-2013 PNA, Pannie • Federal Nolonal - 1186 OTIS RO VyStar Credit Union
CUSTOMER SERVICE
Local governments often face challenges, such as insufficient staffing, cumbersome paper-based processes prone to errors, and difficulty locating non-compliant responsible parties.
These challenges often result in a substantial loss of funds for the community. Our customer service allows City staff to focus on more high-value services rather than pushing paper so finance leaders can count on more streamlined remittances and increased compliance.
Additionally, our legal staff can advise the City on legal requirements relating to vacant property registry issues and work with staff to develop registration compliance and enforcement strategies.
All these services are provided with no out-of-pocket expenses to the City. Costs are recovered through a fee sharing agreement.
13 Here's how our support team drives satisfaction and compliance:
1. We provide caring, one-on-one service based in compassion and confidence.
2. Our goal is to make our customers feel heard, respected, and helped as efficiently as possible.
3. We build real rapport with customers while increasing their knowledge about fighting blight in their community.
4. We ensure that you get the information you need, when you need it.
5. We're upbeat, enthusiastic, and we care!
HERA CUSTOMER SUCCESS PROVIDES HANDS-ON ASSISTANCE:
1. We provide onboarding training of City staff, and for new staff as necessary.
2. We provide training to mortgagees, servicers, and their registrants to facilitate an intuitive and simple registration process.
3. We can attend City work sessions on foreclosure and real property registration trends and related issues.
4. We participate in real property registration-related events and meetings when requested.
5. We provide reports and assist in preparing real property registration-related presentations when requested to the City and other groups.
6. We work closely with code enforcement to ensure high compliance rates and adherence to all legal requirements.
7. We promptly respond to the City's FOIA requests.
HERA BENEFITS FOR CITY STAFF:
1. Increased compliance and maximized revenue by identifying registration gaps
2. Reduced time to collect monies due
3. Reduction of internal costs and resources
4. Automation of tedious staff tasks
5. Compliance enhancement
6. Modernize locally administered real property registration programs and fee collection for the digital era
7. Exact payment amounts remitted automatically (no keying info) - calculates fees and penalties automatically
14 8. Customizable online registration forms configured to City standards
9. Foreclosure filings are standardized and automatically categorized, enabling historical reporting
10. Standardized and integrated credit card and ACH transaction processing
11. Interface with responsible parties to facilitate registration and filing, maintain compliance, educate, and provide general communications All the above project tasks will be completed by HERA with minimal use of City resources. We anticipate the use of City resources for providing initial direction and planning for the registration program, financial or accounting staff to process monthly remittances, and City oversight regarding enforcement.
THINGS YOUR STAFF WON'T MISS AFTER USING HERA:
1. Training mortgagees, servicers, and registrants on how to stay compliant with the Ordinance
2. Spending thousands of dollars and hundreds of hours on paper-based mailings and postage
3. Answering phone calls about real property registration and payment issues
4. Using valuable staff time to research the proper responsible party for registration
5. Dealing with bounced checks
6. Having to handle PCI compliance
PROJECT SCHEDULE AND TIMELINE
HERA anticipates that it will take up to two weeks to customize and onboard the City's foreclosure registration platform. It is anticipated that HERA will begin to notify responsible parties of their obligation to register immediately upon completion of the City's customized registration platform. Initial remittance of registration fees to the City will be expected forty-five (45) to sixty (60) days after award of the contract.
(The remainder of this page is intentionally left blank] 15 f. REFERENCES - ATTACHMENT B
ATTACHMENT B
REFERENCES
List and describe fully the contracts performed by your firm which demonstrate your ability to provide the supplies, equipment or services included in the scope of the proposal specifications. Attach additional pages if required. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications.
REFERENCE Robert Ownby, Housing Property
Customer Name: City of Jacksonville, Florida Contact Individual: Administrator Address: 214 N. Hogan St. Phone Number: (904) 255-8283
Jacksonville, FL 32202 EMAIL: [email protected]
Contract Amount: _ Ongoing Year: July 2023
Description of supplies, equipment, or services provided:
Administer the City's Foreclosure and Vacant Property Registry
REFERENCE
Customer Name: Palm Beach County, Florida Contact Individual: Aaron Maharaj, Fiscal Manager Address: 2300 N. Jog Rd., Ste. 2W-27 Phone Number: 561) 233-5017 West Palm Beach, FL 33411 EMAIL: [email protected]
Contract Amount: Ongoing Year: January 2023
Description of supplies, equipment, or services provided:
Administer the County's Foreclosure and Vacant Property Registry
REFERENCE
Customer Name: Town of Oyster Bay, New York Contact Individual: Timothy Zike, Deputy Commissioner Address: 74 Audrey Ave. Phone Number: (516) 624-6200
Oyster Bay, NY 11771 EMAIL: [email protected]
Contract Amount: Ongoing Year: September 2023
Administer the Town's Foreclosure and Vacant
Description of supplies, equipment, or services provided: Property Registry
THIS FORM MUST BE COMPLETED AND INCLUDED WITH THE PROPOSAL PROPOSALS THAT DO NOT CONTAIN THIS FORM WILL BE CONSIDERED NONRESPONSIVE.
Created: 2023-08-27 18:08:01 [EST]
(Supp. No. 30, Update 1)
REFERENCE LETTERS
FLORIDA
Department of Planning Date: July 3. 2023
Zoring & Bullding
2300 North Jog Road To: To Whom It May Concern
SVest Palm Beach, Fl33411-2741
(561) 233-5000 From: Aaron Maharaj. Fiscal Manager
Planning. Zoning and Building Department
Planning Division 233-5300
Zoning Division 233-5200
Building Division 233-5100 RE: Request for Letter of Reference for Localgov L.I.C...
Code Enforcemen 233-5500
Contractors Certicalion 233-5525
Adminisitation Office 233-5005
1 am writing this letter to you as a recommendation for the contracted Executive Olfice 233-5228
services provided by Localgov L.I.C. Palm Beach County has been www.pbcgov.com/pzb
working with Localgor L.I.C. by using their services to manage the County's Mortgage Foreclosure Registration ordinance program since January 2023 and have met our expectations. They have been reliable and timely with requested information and their work has relieved the Palm Beach County mongage foreclosure registration workload requirements on the County's Board of County
Code Enforcement Division while generating revenue and ensuring Commissioners
properties are in compliance.
Gregg K. Welss.Mayor
Maria Sachs, Vice Mayor Name of Community: Palm Beach County Maria G. Marino
Contact Name: Aaron Maharaj. Fiscal Manager
Michael A. Bamen
Marci Woodward Contact Address: 2300 North Jog Rd., Ste 2W-27 West Palm Beach, FL. 33411
Sara Baxter
Mach Bernard Telephone Number: (561) 233-5017
Email Address: [email protected]
size of Project/Outcome: The size is based on the number of foreclosure County Administrator
and project is ongoing
Verdenia C Baker
Please let us know if you have any questions.
Sincerely:
Alchaney
*An Equal Apporrarity
sust anable
17 THE CITY OF ERIE
OFFICE OF THE CITY CLERK
VIVA
To Whom it May Concer
I am writing this lelter to you as a recommendation for the services provided by CJ Johnson and his property registration leam. The City of Ere, Pennsylvania has been working with Cd and his team using their toreclosure registration solware and enforcement services to manage our foreclosed and vacant property ordinance program While working with them our Cily happened to go through a lot of turover in our Planning Department, but their steady hand really helped Implement the program: well.
Al all times, they have met or exceeded our expectations Their work has relieved cuttood on the Code Enforcement office while generating revenue and ensunng properties are in compliance Name of Community: The City at Ene, PA
Contact Name: Chuck Nelson, City Council President
Contact Address: 626 State Street
Erie, PA
Telephoro Number (814) 448-4562
Email Address CNelson@ere pa.us
Size of Project/Outcome: The size is based on the number of foreclosures and project is ongoing Please let us know if you have any questions.
Sincerely
ERIE CITY COUNCIL
Susannah Faullonet | Jasnilne Flores | Ed Brzezinski | Michael Keys | Chuck Nelson | Mo Troop | Melvin Witherspoon OFFICE OF THE CITY CLERK ph 814-870-1291
626 State St. Room 104 | Erie, PA 16501-1 128 | [email protected],us (x 814-870-1296 18 Hera Property Registry, LLC
Client List as Prime, Subcontractor or Affiliate
DE Town of Elsmere IL Farmer Chy PA Municipalily of Penn Hills IL Universily Park RA Borough of East Lansdowne/
FL City of Boyntan Beach IL Maywoad PA Township of Derry FL Clty of High Springs IL City of Macomb PA Borough of Lanedowne FL City oi St. Augustine IL City of Delavan PA Borough of Penbrook FL City of Jacksonville PA Wesl Newton Borough
FL City of Miami Ml Flint PA West Miffin Borough
FL City of Greenacres PA City of York
FL Town of Cutler Bay NJ Atlantic County In proverne PA Township of ForkE FL Village oi Pain Springs (23 Muncipalities) PA Borough of Pottstown FL Town of Ocean Ridge NJ Towriship of Egg Harbor PA City of Wilkes Barre FL Village of Islamorada, Villay NJ Township of Buens Vista PA Palmer Township FL Village of Virginia Gardens NJ Ventnor City PA Bethlehen Township FL Clay County NJ City of Northfold PA Borough of Marcus Hook FL City of Deltona NJ Egg Harbor City PA Swatara Township FL Holly Mill Nu Tawnship of Hamilton PA City of Makesport FL City of Apopka NJ Borough of Buana PA Bothel Park municipaliby (Break Poirl Enforcement) NJ Township of Mullica PA Borough of Yondon FL City of Sanford NJ Voorbees Twp Susquehanna Township (Break Point Enforcement) NJ Borough o Berlin PA Baldwin Borough FL Seminole County NJ City of Abstcon PA City of Easton FL Palm Beach County NJ City of Somers Point PA Lower Paxton Township FL Town of Miami Lakea NJ Batough of Folsom PA City of Erio (Break Point) NJ Borough of Haddon Haight
FL Bradiard County NJ Borough of Lawnside
FL City of Wesl Palm Beach NJ Allanilic Cily
NJ Township of Wayne
IL City of Moline: NJ Passale County
IL Village of River Gravo NJ Township of Depilard
IL Vilisge of Homer Gion Nu Eastampton Township
IL City of Rockford NJ Borough of Paramus
IL Evergreen Pars Village NJ Town of Harmonion
IL City of East Peorla NJ City of Port Republic
IL City of West Peorla NJ Tosriship of Galloway
IL City of Waukegan NJ City of Linwood
IL Village of Schiller Park NJ Township of Monroe
IL Village of Hanna City NJ Hardyston Township
IL Village of Harwoad Heights
IL Village of Flossmoor NY Vilago of Babylon
IL Ciry of Quincy
IL Village of Orland Hills NY Village of Hempstead
IL City of Burbank
IL Viltage of Homowood
IL Village of Lynwood
IL Village of Minooka
IL Village of Niles
IL Chicago Ridge Village PA City of Scranton
IL City of Prospect Haighta PA City of Bethlehens
IL Village of Tintay Park
IL Sleger Village
IL East St Louis PA Barounhof White Dal
19 2. COST PROPOSAL
As stated previously, the services are provided with no out-of-pocket expenses to the City. Payment processing and registration payments flow directly to HERA. Registration accounts are posted with payment data within our system. HERA retains $100 of each registration fee collected, and 20% of all penalties and late fees. We remit all registration fees collected monthly in accordance with City requirements, with the payment due by the tenth (10th) day of the month following collection of the fee. We work with the City to establish an acceptable process for financial remittance and auditing.
We collect and remit all registration fees in accordance with City and state requirements. We work with the City to establish an acceptable process for financial remittance and auditing. Registration accounts are posted and maintained with payment data within our system. HERA's integrated payment processing accepts payment using ACH/EFT, debit, or credit card, and paper check payments are also accepted. Importantly, HERA is NACHA and PCI compliant. HERA maintains full financial records which shall be made available for audit by the City upon request.
HERA acknowledges receipt of Addendum 1 dated November 9, 2023 and our Cost Proposal is reflective of this.
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