FIRST AMENDMENT TO AGREEMENT WITH PROTECTION AMERICA, INC.
TO PROVIDE SECURITY SERVICES
THIS FIRST AMENDMENT (“Amendment”) to the above-referenced agreement is entered into on April 16, 2024 by and between Protection America, Inc. , a California corporation (“Contractor”), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (“City”).
RECITALS
A. The parties entered into Agreement No. N-2023-264 (“Agreement”) dated October 20, 2023 to provide security services for the City at multiple locations, including at and around the Santa Ana Regional Transportation Center . The initial term of the Agreement runs through April 20, 2024, with the option to grant up to two (2) one (1) year extensions to the term of the Agreement. The Agreement is current and in-effect.
B. The parties wish to amend the Agreement to update the scope of services and increase the total not-to-exceed amount to the compensation reflective of the parties’ intent to exercise the option to extend the term of the Agreement. No further terms are contemplated by this Amendment.
The Parties therefore agree:
1. Section 1, Scope of Services, is amended to replace Exhibit A with the Scope of Services provided by the Consultant, dated February 16, 2024, and attached hereto as Exhibit A -1 to this First Amendment.
2. Section 2.a., Compensation, is hereby amended to increase the compensation by $117,308.00. The total amount to be expended during the term of this Agreement shall not exceed $167,308.00.
3. Section 3, Term, is hereby extended, by operation of the extensions available unde r the terms of the Agreement, through June 30, 2025.
4. Except as modified by this Amendment, all terms and conditions of the Agreement , shall remain in full force and effect.
[signature page to follow]
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IN WITNESS WHEREOF, the parties hereto have executed this Amendment to the Agreement on the date and year first written above.
ATTEST
_______________________________
Jennifer L. Hall
City Clerk
APPROVED AS TO FORM
CITY OF SANTA ANA
______________________________
Alvaro Nuñez
Acting City Manager
CONTRACTOR
SONIA R. CARVALHO
City Attorney
By: ___________________________ _______________________________ Andrea Garcia-Miller By:
Assistant City Attorney Title:
RECOMMENDED FOR APPROVAL
____________________________
Michael Garcia
Executive Director
Community Development Agency
Ahmed Ali
CEO
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Index
• Pricing For City of
Santa Ana
• Scope of Work
• Introduction
• SilverTrac Technology
• Insurance Policies
• Sample Incident Report
Exhibit A-1 to the
First Amendment
EXHIBIT 1
PROPOSAL FOR UNARMED SECURITY GUARD
1. City of Santa Ana - Multiple
locations (location may change during the contract period)
2. Pricing / Service hours a. 9 am to 9 pm One on site Unarmed Guard 6 days a week with Thursdays off (hours and day of the week off may change during the contract period)
b. Service duration to be determined
c. Pricing: $26 per hour
d. 72 billable hours per week
e. Monthly cost based on 30 day months $8,022
f. Invoices to be sent every 1st and 16th of the
month and due within net 15 days
ADDENDUM 1A (Contract Extension 5/1/24-6/30/25)
DATE: 2/16/24
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Protection America, Inc. will provide a fully operational Guard Touring GPS monitoring and reporting system at no additional cost. On site officers will patrol property, report hourly with multiple pictures of different areas of the sites, report any City maintenance issues, maintain overall visibility on site. Written post orders will be completed by our Account Manager prior commencing service. We will provide 24 hour manned Dispatch Center. Company iPhone with our guard touring system, picture and email capability to provide instantaneous reports to our client at the time of any occurrence. Supervisors will spot check security officers on duty at random and unannounced periodically during each week. Fully credentialed by Compliance Depot, Net Vendor, RMIS. $2 Million General Liability insurance and $1 Million Workers Compensation insurance. Contract can be terminated with 30 day notice of cancellation.
Quoted by: Ed Clay Date:2/13/24
Accepted by: _______________________ Date:
THANK YOU FOR YOUR INTEREST
SECURITY SCOPE OF WORK
• Officer will patrol at minimum every 30 minutes throughout the shift. • The objective of the officer(s) is ensure City clients do not remain in specific areas, do not loiter, do not commit criminal acts and clients abide by all rules and laws pertaining to private property. All guards actions will be completed via an Observe and Report model. to keep a visual on the clients, monitor their activity and observe and report.
• Officer will monitor Illumination Foundation clients to deter congregating, sleeping, hanging out, fraternizing, and/or conducting illegal activities while in the vicinity. Security will contact Illumination Foundation to seek rule compliance with clients and/ or Santa Ana PD if violations are observed. • Officer will monitor Illumination Foundation clients to confirm if they disburse after being dropped off.
In the event that they don't, Illumination Foundation will notified. • Any violation or sign of misconduct will be reported to the City agent and Illumination Foundation management.
• Officer will provide a presence by making visible rounds and patrols. • Officer will contract property managers and/or representatives of specific identified properties adjacent to the identified location no less than One (1) time per day to ensure lines of communication between the effected property manager, the City of Santa Ana, the Illumination Foundation and the Santa Ana Police Department remain open and that all issues and concerns are brought forward the the responsible party as soon as possible.
• Officer will not physically escort anyone as this is an "observe and report" posting. • If a situation escalates, officer will contact Santa Ana PD immediately. • Locations to drop off/pick up can alternate and guard will have to report to the designated location for that day.
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Welcome!
Thank you for taking the time to take a look at Protection America Security’s Guard Management Technology! We
are really thankful for the opportunity to share our hard work and passion with you!
Here’s a brief overview of how Protection America
Security’s unique software utilizes the latest technologies and integrates them into practical and functional
solutions that will make your job easier.
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How We Report
We use smart phones and tablets with quick and simple drop down reporting menus to streamline the reporting, maximize on site visibility, and reduce your risk and liability.
Instead of traditional hand written DARs our officers are provided varied reporting options that enable them to report easily throughout their shift.
• Issue types can be completely customize
d and worded for
your industry and specific property.
• At your choosing any issues or incidents reported can trigger a notification to the necessary parties (i.e.
manager
s, maintenance supervisors or teams, and issue
specific vendors).
• All issues are prioritized based on the scope of service at each property and according to your needs.
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Guard Tour Checkpoints
When a checkpoint is scanned 4 things happen:
1) Instructions are shown to the officer specific to that location 2) A pre-written note in risk and liability terms is entered into all reports including the Daily Activity Report (DAR).
3) A GPS pinpoint is taken to track the officers location at the time of the scan
4) The officer is required to include a photo with the checkpoint to verify their location (optional)
QR Codes Bar
Codes
NFC Tags
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Receiving a Task or Reminder
Our dispatch center can communicate with our officers in the field through Silvertrac’s dispatch system.
Tasks can be sent as one-time, manually dispatched issues, or as recurring tasks to remind officers of specific items on a consistent schedule. Of course, all of this is included in the the DAR.
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Daily Activity Report
Notes:
• Color coded based on Issue Priority
• Can be filtered by issue level, address, property, group, security, maintenance, or parking
• Can be sent automatically to you based on a customized schedule.
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Incident Report
Notes:
• Incident reports are automatically generated for each issue. • Administrators can add additional notes and email the issue directly to you from the system.
• Notifications can be added based on each issue type to notify necessary parties when incidents do occur.
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ANY PROPRIETOR/PARTNER/EXECUTIVE
OFFICER/MEMBER EXCLUDED?
INSR ADDL SUBR
LTR INSD WVD
PRODUCER CONTACT
NAME:
FAXPHONE
(A/C, No):(A/C, No, Ext):
E-MAIL
ADDRESS:
INSURER A :
INSURED INSURER B :
INSURER C :
INSURER D :
INSURER E :
INSURER F :
POLICY NUMBER POLICY EFF POLICY EXPTYPE OF INSURANCE LIMITS(MM/DD/YYYY) (MM/DD/YYYY)
AUTOMOBILE LIABILITY
UMBRELLA LIAB
EXCESS LIAB
WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)
AUTHORIZED REPRESENTATIVE
EACH OCCURRENCE $
DAMAGE TO RENTEDCLAIMS-MADE OCCUR $PREMISES (Ea occurrence) MED EXP (Any one person) $
PERSONAL & ADV INJURY $
GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $
PRO-POLICY LOC PRODUCTS - COMP/OP AGGJECT
OTHER: $
COMBINED SINGLE LIMIT
$(Ea accident)
ANY AUTO BODILY INJURY (Per person) $
OWNED SCHEDULED
BODILY INJURY (Per accident) $AUTOS ONLY AUTOS
HIRED NON-OWNED PROPERTY DAMAGE
$AUTOS ONLY AUTOS ONLY (Per accident)
$
OCCUR EACH OCCURRENCE
CLAIMS-MADE AGGREGATE $
DED RETENTION $
PER OTH-
STATUTE ER
E.L. EACH ACCIDENT
E.L. DISEASE - EA EMPLOYEE $
If yes, describe under
E.L. DISEASE - POLICY LIMITDESCRIPTION OF OPERATIONS below INSURER(S) AFFORDING COVERAGE NAIC #
COMMERCIAL GENERAL LIABILITY
Y / N
N / A
(Mandatory in NH)
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:
CERTIFICATE HOLDER CANCELLATION
© 1988-2015 ACORD CORPORATION. All rights reserved.ACORD 25 (2016/03)
CERTIFICATE OF LIABILITY INSURANCE
DATE (MM/DD/YYYY)
$
$
$
$
$
The ACORD name and logo are registered marks of ACORD
PROTE24 OP ID: AC
05/02/2022
Central Insurance Agency, Inc
Central Insurance Agency, Inc.
93 East Main Street
Smithtown, NY 11787
George Gavaris
877-242-9600 877-243-8995
Employers Compensation Ins.
Peleus Insurance Company
Protection America Inc.
PPO#120313
21350 Nordhoff St # 104C
Chatsworth, CA 91311
Sentinel Insurance Company
United Financial Casualty
B X 1,000,000
X X GLV0001152 09/19/2021 09/19/2022 100,000
X 5,000
X 1,000,000
2,000,000
X 2,000,000
1,000,000D
X 041698621 04/08/2022 10/08/2022
X X
XA
EIG2562084-04 11/06/2021 11/06/2022 1,000,000
Y 1,000,000
1,000,000
C 91SBAVL2993 04/26/2022 04/26/2023 Contents 10,500
Bureau of Security and Investigation is included as an additional insured under the general liability with respect to the liability created by the negligent acts, errors and omissions of the named insured herein as required by written contract. 30 day notice of cancellation will be sent out in the event of any change in coverage limits or cancellation to the policy.
BUREAUS
Bureau of Security and
Investigative Services
PO Box 980550
West Sacramento, CA 95798
877-242-9600
11512
34118
11000
11770
Errors & Omission
Assault & Battery
Property
EXHIBIT 1
Security Report #463500389
Protection America, Inc.
Thu 10/1/2020 12:35 AM - BVPATROL
Problem Unit
Problem Address
Assigned By
6150 De Soto Avenue
BVPATROL
6150 De Soto AvenueReported Address
Reported Unit
Additional Details
Issue Timeline
Created
Assigned To
Acknowledged
Arrived At
Closed
BVPATROL
BVPATROL
BVPATROL
BVPATROL
BVPATROL
Thu 10/01/20 12:30 AM
Thu 10/01/20 12:30 AM
Thu 10/01/20 12:30 AM
Thu 10/01/20 12:35 AM
Thu 10/01/20 12:30 AM
Location
Property
Default
Bella Vista
6150 De Soto Avenue
Woodland Hills , CA 91367
Trespassers/Transients
Issue Type
Status
Closed
6150 De Soto Avenue
Reported By
Thu 10/1/2020 12:35 AM - BVPATROL
Notes
I found a group of males inside of this white Nissan Altima, I observed the vehicle sneak into the premises behind another car.
I followed vehicle all the way to roof access point on 6000 de soto exit on Erwin st males had no explanation of why they even entered the premises, males seem extremely confused and were not able to keep their story straight, I proceeded to request valid form of ID to be allowed to exit the premises to prevent them returning and also to be able to have proper information of the owner of the vehicle. vehicle was successfully removed from the premises with no further incident or disturbances. all areas are now clear and secured
Thu 10/1/2020 12:35 AM - BVPATROL
Report Run 10/2/2020 3:46:37 PM Page 1 of 2
© Copyright 2020 SilverTrac Software, Inc.
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