Community Development Agency
www.santa-ana.org/community-development
Item # 23
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
April 16, 2024
TOPIC: Security Services for Santa Ana Navigation Center
AGENDA TITLE
Amendment to Agreement with Protection America Inc. to Provide Security Services at Transportation Drop-Off and Pick-Up Locations Used for Santa Ana Navigation Center Guests
RECOMMENDED ACTION
Authorize the City Manager to execute a first amendment to the agreement with Protection America Inc. to provide security services at the drop-off and pick-up locations used by the Santa Ana Navigation Center to extend the term until June 30, 2025 and to add an additional $117,308, for a total amount not to exceed $167,308 (Agreement No.
A-2024-XXX).
GOVERNMENT CODE §84308 APPLIES: Yes
DISCUSSION
In May, 2022, the Santa Ana Navigation Center opened its doors and Protection America Inc. was contracted by Illumination Foundation to provide on-site security services. At that time, no additional security was utilized for transportation services.
Once City staff became aware of community concerns regarding loitering and unwanted behavior at the drop-off and pick-up location utilized by the Navigation Center, additional security service was retained. To provide consistency of Navigation Center rules and procedures, the City also contracted with Protection America Inc. for a six- month pilot program. During the pilot period, it was found that the presence of security staff at this location reduced calls for concerns and eliminated loitering and trash.
Under the terms of the City’s agreement with Protection America Inc., a security guard is placed at the shuttle location, 12 hours a day, six days a week to engage with clients disembarking/awaiting the Navigation Center shuttle and ensures that these clients do not loiter, engage in criminal activity, or cause issues or concerns for surrounding businesses. The security officers patrol the surrounding area, report hourly with multiple pictures of different areas of the site, maintain overall visibility on the site, monitor any activity, and observe and report daily to the City. The City’s Good Neighbor Policy indicates that clients are not allowed to walk in or walk off the Navigation Center property. Therefore, transportation services continue to be an important component to
Security Services for Santa Ana Navigation Center
April 16, 2024
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the success of the Navigation Center’s overall program. An amendment to the contract will update the services, increase the compensation, and extend the existing agreement for off-site security services through June 2025.
FISCAL IMPACT
Funds are available for expenditure in the FY 2023-24 budget and will be carried forward into the FY 2024-25 budget. The table below indicates the estimated expenditures by fiscal year.
Fiscal
Year
Accounting
Unit-Account
Fund
Description
Accounting Unit,
Account Description
Amount
FY 23-24 12218717-
62300
Emergency and
Health Grants
HHAP 3 –
Payment to Subagent
$66,667.00
FY 24-25 12218717-
62300
Emergency and
Health Grants
HHAP 4 –
Payment to Subagent
$100,641.00
Total $167,308.00
EXHIBIT(S)
1. Amendment to Agreement with Protection America Inc.
Submitted By: Michael L. Garcia, Executive Director of Community Development Approved By: Alvaro Nuñez, Acting City Manager