Police Department
www.santa-ana.org/pd
Item # 16
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
February 4, 2025
TOPIC: Automated Parking Citation and Processing Services
AGENDA TITLE
Second Amendment to Agreement with Data Ticket, Inc. (General Fund)
RECOMMENDED ACTION
Authorize the City Manager to execute a second amendment to the agreement with Data Ticket, Inc. for automated parking citation and processing services in the additional amount of $840,000, for a total aggregate amount not to exceed $2,840,000, and exercise the first one-year extension option through February 14, 2026 (Agreement No.
A-2025-XXX).
GOVERNMENT CODE §84308 APPLIES: Yes
DISCUSSION
On February 15, 2022, the City Council approved a three-year agreement with Data Ticket, Inc. to provide automated parking citation and processing services to the Santa Ana Police Department (SAPD) in the amount of $1,269,648 after a competitive Request for Proposal (RFP) process. Data Ticket Inc.’s services include managing the parking citation database, sending out daily notices for payment collection, and hosting a full-service, bilingual customer service call center that allows motorists to obtain general information regarding the citation process and specific information on particular citations. Data Ticket, Inc. has been the City’s provider of these services since 2017 and continues to perform in a professional and competent manner.
The original term of the agreement covers the three-year period of February 2022 through February 2025, with two one-year extension options. On January 16, 2024, the City Council approved the first amendment to the agreement with Data Ticket, Inc. to increase the contract authority by $730,352, for a total aggregate amount not to exceed $2,000,000.
Data Ticket, Inc. has continued to perform well and SAPD is electing to exercise the first one-year option of the agreement. Staff recommends the second amendment to the
Automated Parking Citation and Processing Services
February 4, 2025
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agreement with Data Ticket, Inc. to increase compensation by $840,000 for services provided through February 14, 2026, with a new total aggregate amount not to exceed $2,840,000.
ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.
FISCAL IMPACT
The current fiscal year funding is available in the FY 24-25 budget and future fiscal year funding will be included in the proposed budget for City Council consideration as follows:
Fiscal Year Accounting Unit
– Account No.
Fund
Description
Accounting Unit –
Account No.
Description
Amount
FY 24-25
(Feb.-June) 01114405-62300 General Fund
Traffic Division,
Contract Services
Professional
$350,000
FY 25-26
(July-Feb.) 01114405-62300 General Fund
Traffic Division,
Contract Services
Professional
$490,000
Total $840,000
The amounts above are estimated projections and are subject to change.
EXHIBIT(S)
1. Second Amendment with Data Ticket, Inc.
Submitted By: Robert Rodriguez, Police Chief
Approved By: Alvaro Nuñez, City Manager