Docusign Envelope ID: DA411727-B3A7-4B6F-AC98-ED7692626C6A MSSA #: 00045246
Order Form#: 00046471
ORDER FORM
This "Order Form" is between City of Santa Ana (the "Client") and eSentire, Inc. ("eSentire"), each a "Party" and together the "Parties" and incorporates by reference and is governed by the Master Security Services Agreement #00045246 (the "MSSA") between the Parties. Capitalized terms used and not otherwise defined in this Order Form or Service Description(s) have the meaning set forth in the MSSA. The Parties have executed this Order Form on the date of the last signature (the "Effective Date"). "Day" or "Days" means calendar days, unless otherwise specified Client acknowledges and agrees to all terms of this Order Form, the MSSA, and the service particulars outlined herein (together, for the purposes of this Order Form, referred to as the "Agreement").
1. TERM AND TERMINATION.
a. The term of the Services will begin 15 Days from the Effective Date (the "Service Commencement Date") and will continue for 36 consecutive months ("Initial Term").
b. Upon expiration of the Initial Term, the term of this Order Form will automatically terminate, unless the Client provides eSentire with at least 60 Days' written notice prior to the end of the Term of its intention to renew, in which case this Order Form will renew for a period of 12 calendar months (each a "Renewal Term"). The Initial Term and any Renewal Term are collectively referred to in this Order Form as the "Term." C. The date of expiration of any 12 consecutive month period beginning on the Service Commencement Date will be known as a "Contract Year."
SERVICE FEES. All Fees are in USD. Client acknowledges that pricing is based on the Services specified in this Order Form and the attached schedules. Client agrees to execute additional Order Forms to document any material increase to the scope of such Services and acknowledges that additional Fees will apply to any such increases. Additionally, if applicable, Client acknowledges and agrees that additional shipping charges will apply for eSentire Equipment shipped by eSentire to a Client location outside of Canada, United States, United Kingdom or Ireland.
RENEWAL TERM PRICING. Upon expiry of the Initial Term, and at each subsequent Renewal Term, eSentire will be entitled to increase the price of the Services. Any such annual increase will not exceed an amount equal to 5%. If a greater increase is required, eSentire will notify Client of same at least 90 Days prior to the commencement of the Renewal Term.
4. PAYMENT TERMS. Fees are exclusive of all Taxes. eSentire will invoice Client for Fees annually in advance. eSentire will invoice Client for total one-time Fees on or about the Effective Date. Payment for all Fees is due net 45 Days from invoice date.
5. TRAVEL AND RELATED EXPENSES. If, at the request and with approval of Client, eSentire personnel are assigned to provide Services at Client's premises or another location designated by Client, Client will reimburse eSentire for reasonable travel directly attributable to the provision of such Services, in addition to the applicable Fees.
6. SERVICES. eSentire will provide the following Services at the Fees set forth below:
i. MANAGED DETECTION AND RESPONSE ("MDR") SERVICES. Client acknowledges and agrees to the MDR Service details and applicable Service Descriptions for the Services ordered pursuant to this Order Form found at:
https://www.esentire.com/legal/documents?Service=MDR ("MDR Link"). MDR Services ordered and associated Fees are listed below:
a. Endpoint Services - CrowdStrike as described in the MDR Link above, and further detailed below.
Description Quantity Annual Fees
Prevent, Detect & Respond - Managed Only 2,100 endpoints $86,829.12 NOTE: For this Service, Client must procure and maintain the applicable vendor licensing (the "License") with CrowdStrike ("Product Publisher"), during the entire Term of the Service, and coordinate proper licensing permissions with the Product Publisher to allow eSentire full administrative access and credentials into the Client's License instance. Client will retain ownership of the License and will continue to have all access to utilize its License. Client acknowledges and agrees that: (i) any changes made by Client in the Licensed environment could have a negative impact oneSentire's ability to deliver the Services and, therefore, Client will review with eSentire any changes made by Client during the term of this Service and (ii) if Client fails to comply with its obligations under (i) above, eSentire will be released from anv and all obligations to provide the Services as contemplated herein.
City of Santa Ana Page 1 of 3
Date Generated: March 26, 2025
Docusign Envelope ID: DA411727-B3A7-4B6F-AC98-ED7692626C6A MSSA#: 00045246
Order Form #: 00046471
b. Network Services as described in the MDR Link above, and further detailed below.
Description Quantity Annual Fees
200 Series Sensor 1 sensor
Users 50 users $20,955.25
C. Log Services - Sumo Logic as described in the MDR Link above, and further detailed below.
Description Hosting Location Quantity Annual Fees*
Daily Ingestion Rate (Log Standard) North America 30 GB/Day' $48,240.00 Daily Ingestion Rate (Log Essentials) North America 5 GB/Day $ 4,920.00 $53,160.00
'Should Client's ingestion usage as a daily average exceed 10% of the daily ingestion quota (measured on an average over one calendar month, notwithstanding any security event (the "Overage"), then Client will either (i) take steps to reduce its usage within 30 Days of such Overage, or (i) move to the next ingestion level as set out in the below tables to accommodate its usage for the remainder of the Term. *Table 1: Additional Storage Fees for Log Standard
Daily Ingestion rate (GB/day) Annual Fees
35 $54,660.00
40 $61,920.00
50 $74,640.00
60 $87,360.00
70 $100,020.00
*Table 2: Additional Storage Fees for Log Essentials
Daily Ingestion rate (GB/day) Annual Fees
7 $6,360.00
9 $7,380.00
12 $8,820.00
15 $10,200.00
20 $12,240.00
ii. MANAGED RISK SERVICES ("MRS"). Client acknowledges and agrees to the MRS details and applicable Service Description for the Service ordered pursuant to this Order Form found at:
https://www.esentire.com/legal/documents?Service=MRS ("MRS Link"). MRS ordered and associated Fees are listed below:
a. Managed Vulnerability Service - Cloud, Co-managed as described in the MRS Link above, and further detailed below.
Description Quantity Annual Fees
MVS Hybrid Sensor 1
IP Addresses 2,300 $30,200.00
b. Technical Testing - Internal Penetration Testing as described in the MRS Link above, and further detailed below.
Description Frequency Quantity One-Time Fees
IP Addresses One time 2,300 IPs $19,000.00
-Signature Page Follows-
City of Santa Ana Page 2 of 3
Date Generated: March 26, 2025
Docusign Envelope ID: DA411727-B3A7-4B6F-AC98-ED7692626C6A ASSA #: 0004524
rder Form #: 0004647
IN WITNESS WHEREOF, each of the Parties hereto has caused this Order Form to be executed and delivered by its duly authorized representative as of the Effective Date.
eSentire, Inc. City of Santa Ana
- DocuSigned by:
Aran Matier
Signatusezeer.. Signature
Aran Matier
Full Name Full Name
CLO
Title Title
March 27, 2025
Date Date
Approxed by esentire Legal
March 27, 2025
Initials and Date
ATTEST: CITY OF SANTA ANA
Jennifer L. Hall Alvaro Nunez
City Clerk City Manager
APPROVED AS TO FORM RECOMMENDED FOR APPROVAL
SONIA R. CARVALHO
City Attorney
1l his
Jonathan T. Martinez Jack Ciulla
Assistant City Attorney Executive Director
Information Technology Department
City of Santa Ana Page 3 of 3
Date Generated: March 26, 2025