Parks, Recreation, and Community Services
www.santa-ana.org/parks
Item # 14
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
March 17, 2026
TOPIC: Santa Ana Zoo Video Surveillance Project
AGENDA TITLE
Agreement with Am-Tec Total Security, Inc. for the Santa Ana Zoo Video Surveillance Project (Specification No. 25-082) (General Fund) (Cannabis Public Benefit Fund)
RECOMMENDED ACTION
Authorize the City Manager to execute an agreement with Am-Tec Total Security, Inc. to provide the Santa Ana Zoo Video Surveillance Project in an amount not to exceed $231,138, for a three-year term beginning March 17, 2026 and expiring March 31, 2029, with provisions for two, one-year extensions. (Agreement No. A-2026-XXX) GOVERNMENT CODE §84308 APPLIES: Yes
DISCUSSION
The Parks, Recreation, and Community Services Agency has maintained a focus on security for the Santa Ana Zoo and the newly renovated Santiago Creek ECO Center.
Santa Ana Zoo staff identified that a new camera surveillance solution was needed to preserve security and safety for staff and the public who visit these sites. Services that are required include enhancement of access control at the Santa Ana Zoo and installation of a new camera system at the Santiago Park ECO Center. In addition to the new equipment, live remote video and audio monitoring will be provided to ensure consistent security throughout all hours of the day.
Request for Proposals (RFP) No. 25-082 was issued on June 9, 2025 on the City’s online bid management and publication system. A summary of vendor participation and results is as follows:
1,042 Vendors notified
4 Santa Ana Vendors notified
76 Vendors downloaded the RFP packet
2 Responsive proposals received
1 Responsive proposal received from Santa Ana vendor
Santa Ana Zoo Surveillance Project
March 17, 2026
5 6
3 7
Proposals were solicited, opened on July 16, 2025, and evaluated. Two proposals were submitted by the RFP deadline and were determined to be responsive to the specifications and met the City’s requirements. An evaluation committee reviewed and rated the proposals according to the criteria listed in the RFP.
Staff recommends awarding an agreement to the highest-ranked firm, Am-Tec Total Security, Inc. (Exhibit 1). In reviewing the proposals for Zoo and ECO Center security camera installation and maintenance, several items stood out in Am-Tec’s proposal and interview as significant strengths.
Am-Tec presented a clear and concise proposal that highlighted their experience and reputation as ongoing partners with many municipalities. Their duration of experience as a firm is over 40 years. Their interview exhibited what they stated in their proposal about teamwork.
Their proposal illustrated a cohesive team committed to supporting one another, meeting deadlines consistently, and working collaboratively to achieve shared objectives. This unity and dedication reflect the commitment to the overall success of the project. Their cohesiveness and spirit of supported partnership was evidenced in the quality and style of their interview. They worked together as a team to explain what they would offer the zoo, and answered questions in a way that proved their ability to understand each other and work together and to respect the department’s time and guidelines. Their ability to present information in a way that was simple, clear, and consistent, showed an ability to work with staff at the zoo and ECO Center to accomplish system goals.
Am-Tec’s demonstration of their in-house monitoring system and data analytics answered the department’s questions thoroughly about how the system would work, and their emphasis in the proposal on adherence to the approved budget and timeline was mirrored in their interview approach.
In addition, the low monthly camera monitoring rates will save the City money over the life of the contract.
In summary, Am-Tec was able to validate through their interview what they stated in their proposal and their fee rates will make them a more cost-effective vendor both at point of installation and over time.
ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.
FISCAL IMPACT
Funds are budgeted and available in the following account for the following fiscal year:
Santa Ana Zoo Surveillance Project
March 17, 2026
5 6
3 7
Fiscal
Year
Accounting Unit-
Account #
Fund
Description
Accounting Unit,
Account Description Amount
FY 25-26 01113220-62300 General
Fund
PRCSA-Zoo,
Contractual Services-
Professional
$26,280
FY 25-26 01213020-62300 Cannabis
Public
Benefit Fund
PRCSA-Youth
Services, Contractual
Services-Professional
$53,235
Sub-Total $79,515
Funding for future years will be included in the following accounts of the proposed City Budgets for City Council consideration:
Fiscal
Year
Accounting Unit-
Account #
Fund
Description
Accounting Unit,
Account Description Amount
FY 26-27 01113220-62300 General
Fund
PRCSA-Zoo,
Contractual Services-
Professional
$17,742
FY 26-27 01213020-62300 Cannabis
Public
Benefit Fund
PRCSA-Youth
Services, Contractual
Services-Professional
$14,179
FY 27-28 01113220-62300 General
Fund
PRCSA-Zoo,
Contractual Services-
Professional
$17,742
FY 27-28 01213020-62300 Cannabis
Public
Benefit Fund
PRCSA-Youth
Services, Contractual
Services-Professional
$14,179
FY 28-29 01113220-62300 General
Fund
PRCSA-Zoo,
Contractual Services-
Professional
$17,742
FY 28-29 01213020-62300 Cannabis
Public
Benefit Fund
PRCSA-Youth
Services, Contractual
Services-Professional
$14,179
FY 29-30 01113220-62300 General
Fund
PRCSA-Zoo,
Contractual Services-
Professional
$17,742
FY 29-30 01213020-62300 Cannabis
Public
Benefit Fund
PRCSA-Youth
Services, Contractual
Services-Professional
$14,179
FY 30-31 01113220-62300 General
Fund
PRCSA-Zoo,
Contractual Services-
Professional
$13,306
Santa Ana Zoo Surveillance Project
March 17, 2026
5 6
3 7
FY 30-31 01213020-62300 Cannabis
Public
Benefit Fund
PRCSA-Youth
Services, Contractual
Services-Professional
$10,633
Sub-Total $151,623
Total $231,138
The project total includes one-time costs of $71,535 and on-going costs of $159,603 to be incurred during the term of the agreement. The one-time costs reflect the equipment and installation services to be provided in the beginning of the term. The on-going costs reflect the live monitoring for each camera installed, maintenance, and additional service calls needed to maintain the surveillance systems.
EXHIBIT(S)
1. Agreement with Am-Tec Total Security, Inc.
Submitted By: Hawk Scott, Executive Director of Parks, Recreation, and Community Services Agency
Approved By: Alvaro Nuñez, City Manager