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Staff Report

Santa Ana City Council
June 2, 2026

Document
Staff Report
Meeting
June 2, 2026
Body
Santa Ana City Council
Pages
2
Original file
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Text extracted from the city's file for reading and search. Open the original on santa-ana.primegov.com. That file is the official record.

Information Technology
www.santa-ana.org/IT
Item # 11
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
June 2, 2026
TOPIC: HPE Server and Controllers

AGENDA TITLE
Purchase Order to Hewlett Packard Enterprise Company for an HPE Server and Controllers (Specification No. 26-071) (Non-General Fund)

RECOMMENDED ACTION
Authorize a Purchase Order to Hewlett Packard Enterprise Company for an HPE Server and Controllers in an amount not to exceed $139,585.

GOVERNMENT CODE §84308 APPLIES: No

DISCUSSION
The City of Santa Ana uses the enQuesta Customer Information System (CIS) as the primary platform for managing customer accounts, billing, and revenue for its water, refuse, sewer, and related municipal utility services. The system is integral to the City’s financial operation and customer service delivery.

The existing server that hosts the enQuesta CIS system was purchased in 2020 and is currently experiencing critical storage capacity limitations. In order to mitigate any operational risks and to maintain the integrity of the City’s utility billing operations, staff recommends replacing the server to ensure continued system reliability, protect revenue operations, and support high-quality customer service. The cost for the server is $70,206.

The existing storage infrastructure at the City Hall and Police Department data centers is approaching end-of-support status. Upgrading the controller units on each platform provides a cost-effective opportunity to extend the operational life of these systems and maximize the value of the City’s existing technology investments for at least an additional five years. The cost for the new controllers is $69,379.

Santa Ana Municipal Code, Section 2-807(d), authorizes the City to purchase against contracts from any public agency utilizing a competitive bid process. The NASPO

HPE Server and Controllers
June 2, 2026

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Agreement No. 23008 (CA Participating Addendum No. 7-23-70-55-03-CA) with Hewlett Packard Enterprise Company (Exhibit 1) for computer equipment, peripherals, and related services was awarded as a result of open, competitive bidding and meets the City’s requirements.

ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.

FISCAL IMPACT
Funding is available in current FY 2025-26 budget.

Fiscal
Year
Accounting
Unit - Account
No.

Fund Description Accounting Unit –
Account No.

Description
Amount
2025-26 06017646-
62300
PWA – Water Meter
Services
Contract Services
Professional
$45,634
2025-26 06917640-
62300
PWA – Refuse
Collection Service
Contract Services
Professional
$11,934
2025-26 06817640-
62300
PWA –
Environment/Sanitation
Contract Services
Professional
$7,722
2025-26 05617640-
62300
PWA – Sanitary Sewer
Service
Contract Services
Professional
$4,916
2025-26 10920149-
66400
Information Technology IT Projects,
Machinery &
Equipment
$69,379
Total $139,585

EXHIBIT(S)

1. NASPO/ Hewlett Packard Enterprise Company Agreement
Submitted By: Jack Ciulla, Chief Technology Innovations Officer Approved By: Alvaro Nuñez, City Manager

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