Police Department
www.santa-ana.org/pd
Item # 16
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
June 2, 2026
TOPIC: Parking Enforcement Services
AGENDA TITLE
Agreement with LAZ Parking California, LLC for Parking Enforcement Services (Specification No. 26-022) (General Fund)
RECOMMENDED ACTION
Authorize the City Manager to execute an agreement with LAZ Parking California, LLC to provide parking enforcement services in an amount not to exceed $980,000 for a term beginning July 1, 2026 and expiring June 30, 2027, with provisions for four, one- year extensions (Agreement No. A-2026-XXX).
GOVERNMENT CODE §84308 APPLIES: Yes
DISCUSSION
Request for Proposals (RFP) No. 26-022 was issued on March 19, 2026 on the City’s online bid management and publication system. A summary of vendor participation and results is as follows:
358 Vendors notified
9 Santa Ana Vendors notified
33 Vendors downloaded the RFP packet
4 Responsive proposals received
0 Responsive proposals received from Santa Ana vendors
Proposals were solicited, closed on April 16, 2026, and evaluated. Four proposals were submitted by the RFP deadline and were determined to be responsive to the specifications and met the City’s requirements. An evaluation committee reviewed and rated the proposals according to the criteria listed in the RFP.
Staff recommends awarding an agreement to the highest-ranked firm, LAZ Parking California, LLC (Exhibit 1).
Parking Enforcement Services
June 2, 2026
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The Santa Ana Police Department’s (SAPD) Traffic Division provides parking enforcement services using full-time City parking enforcement personnel and contracted personnel.
In 2012, the City of Santa Ana began contracting with a vendor to provide parking enforcement services to the City of Santa Ana. The contracted services include (1) full- time Supervisor, (6) full-time Ambassadors, and (1) part-time Parking Ambassador. The contracted personnel are responsible for enforcing all street sweeping routes throughout the city, while SAPD parking enforcement officers handle parking complaint calls for service. Parking Ambassadors supplement the enforcement of various municipal code parking violations, including assisting with nighttime permit parking enforcement, as well as parking and abandoned vehicle complaints. The program's proposed annual billable hours are 2,080 hours for a Parking Ambassador supervisor and 13,520 hours for Parking Ambassadors.
LAZ has been providing parking enforcement services since 1981. They provide parking enforcement services to 639 cities across 44 states. In California, they provide enforcement services to Newport Beach, Pomona, Burbank, Malibu, and the city of San Bruno. They have been providing services to the City of Santa Ana for eight years.
A new feature to this new contract will be that LAZ Ambassadors will now be equipped with Body Worn Cameras (provided by LAZ) to capture their efforts and interactions with community members. SAPD will also continue to provide Parking Ambassadors and the SAPD Parking Control Officers with refresher Community Engagement Enforcement Training at the start of the contract.
The agreement compensation section includes language that specifies that any extensions of the term will require amendments to the agreement to provide funding for the extended term and are subject to the approval by the City Council. Staff will seek authorization from City Council for each subsequent extension period.
ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.
FISCAL IMPACT
Funding will be available in the FY 2026-27 budget upon City Council adoption of the annual budget as follows:
Fiscal
Year
Account Unit –
Account #
Fund
Description
Accounting Unit,
Account Description Amount
FY 26-27 01114405-62300 General Fund Traffic, Contract
Services-Professional $980,000
Total $980,000
Parking Enforcement Services
June 2, 2026
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EXHIBIT(S)
1. Agreement with LAZ Parking California, LLC
Submitted By: Robert Rodriguez, Police Chief
Approved By: Alvaro Nuñez, City Manager