Police Department
www.santa-ana.org/pd
Item # 17
City of Santa Ana
20 Civic Center Plaza, Santa Ana, CA 92701
Staff Report
July 21, 2026
TOPIC: Milestone Camera Software License
AGENDA TITLE
Purchase Order to Convergint Technologies LLC for Milestone Camera Software License (Specification No. 26-081) (General Fund)
RECOMMENDED ACTION
Authorize a Purchase Order to Convergint Technologies LLC for Milestone Camera Software License for a five-year period from July 21, 2026 through July 20, 2031, in an amount not to exceed $158,957.
GOVERNMENT CODE §84308 APPLIES: No
DISCUSSION
On December 2, 2025, City Council approved an agreement with Convergint Technologies LLC (“Convergint”) to provide video surveillance system upgrade and the Customer Support Program for the citywide security camera infrastructure. Convergint has completed the Citywide Initial Assessment and has identified 648 existing cameras that require support licenses.
The City’s camera network operates on a proprietary Milestone platform and the current licenses expired in May. Staff recommends that the same vendor that manages the City’s infrastructure and holds the necessary administrative access, technical knowledge, and manufacturer authorization also purchase, install, and maintain the video management software. Bringing in a different reseller to manage the video management software would not provide a functional alternative because the integrator (Convergint) would still be required to perform all configuration, troubleshooting, and cybersecurity work, resulting in duplicative costs, fragmented accountability, and increased risk of system downtime.
Maintaining Convergint as the single responsible vendor preserves system integrity and security by keeping all system updates, licensing, and technical support under one qualified provider.
Santa Ana Municipal Code, Section 2-807(d), authorizes the City to purchase against contracts from any public agency utilizing a competitive bid process. Sourcewell, a cooperative government purchasing agency, awarded a contract to Convergint
Milestone Camera Software License
July 21, 2026
5 9
1 0
Technologies LLC (Agreement No. 121042-CTL) as a result of open, competitive bidding on behalf of its members, which includes government agencies.
Staff researched available procurement options, and determined that Convergint Technologies LLC meets the City’s specifications and can provide the Milestone camera license renewal to be utilized by the Santa Ana Police Department/Homeland Security Division. By leveraging the procurement power through cooperative purchasing, the City of Santa Ana is able to obtain nationally vetted, high quality products at competitive volume pricing, and is in accordance with the City’s existing Purchasing Guidelines. Staff recommends awarding a purchase order to Convergint for 648 Milestone licenses for a five-year period.
ENVIRONMENTAL IMPACT
There is no environmental impact associated with this action.
FISCAL IMPACT
Funding is available in the current FY 2026-27 budget as follows:
Fiscal
Year
Accounting Unit
– Account #
Fund
Description
Accounting Unit,
Account Description Amount
FY 26-27 01114420-66511 General Fund
Police Field Operations,
Computer Software
Subscriptions
$ 87,330
FY 26-27 01114475-66511 General Fund
Jail Operations,
Computer Software
Subscriptions
$ 43,417
FY 26-27 01111110-66511 General Fund
Library Administration,
Computer Software
Subscriptions
$ 8,585
FY 26-27 01117651-66511 General Fund
Park Maintenance,
Computer Software
Subscriptions
$ 4,905
FY 26-27 07417655-66511 Civic Center
Maintenance
Civic Center
Maintenance, Computer
Software Subscriptions
$ 14,720
Total $158,957
By paying the total license fee upfront, the City can save potentially 20% in license fee increases in years two through five (5% each year). The maximum aggregate amount of the expenditures will not exceed $158,957 over the five-year period.
Submitted By: Robert Rodriguez, Police Chief
Approved By: Alvaro Nuñez, City Manager