City of Santa Ana
Community Engagement Summary
December 3, 2025
DRAFT
Citywide Residential Parking Action and Implementation Plan Exhibit 3
December 3, 2025 1
EXHIBIT 3
Community Engagement Summary
The City of Santa Ana (“City”) conducted an extensive community engagement process, including the creation of a new parking program brand, a citywide online parking survey, tabling at local events, a series of Council presentations, and neighborhood meetings. The City also received input via emails and reviewed social media comments. A Community Engagement Plan was developed to outline the various outreach and engagement strategies, as well as the timeline for each activity to guide the overall Study.
Prior to the study, the City held over 75 community meetings and maintained a strong focus on community engagement throughout the project, with transparency in the parking program being one of its main priorities. The variety of community engagement activities and methods used in the study ensured that a wide range of voices contributed to the development of the RPP program. This approach reinforced the City's goal of inclusivity, ensuring that all perspectives, especially those of underrepresented groups, were actively considered. The following section provides an activity description and feedback summary for each community engagement activity conducted throughout the project.
Past City-led Outreach
Over 75 community meetings were held through the City’s Community Linkage Forum (“ComLink”) program, which aims to promote community participation in Santa Ana through regular neighborhood meetings. At these neighborhood meetings, residents had the opportunity to share their feedback regarding residential parking and the current Residential Permit Parking (RPP) program in Santa Ana. Below is a summary of the most common feedback received by topic:
x Permit Parking:
o Concerns about permit program for large households
o Concerns about permit program for accommodating guests o Desire for more guest permits
o Concerns about permit program being costly
o Concerns about permit program being unfair for single-family homes versus duplexes
o Desire for an online permit management system
o Safety concerns with current permit decal exposing driver’s residential information
x Enforcement and Policies:
o People saving parking spots with trash receptacles, traffic cones, etc. o Unfair enforcement
o Insufficient enforcement
x Safety and Sanitation:
o People parking during street sweeping
o Trash/vandalism from non-resident parkers
x Other:
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o Concern for high-density development
o Condominiums without designated parking
o Desire for an off-street parking structure or leveraging underutilized parking lots for residential parking
Branding
To bring cohesiveness to the City’s parking
program, the Santa Ana Parking Program logo was
developed for use on all engagement materials,
including flyers, bus stop advertisements,
promotional videos, and the program’s webpage.
Branding is a key element in the program’s success,
as it helps establish a distinct identity, increases
recognition, improves the effectiveness of
engagement efforts, and builds trust between the
City and the community.
Citywide Parking Survey
An extensive online survey was conducted to solicit feedback from the public regarding their experience with residential parking and the current RPP program. An extensive promotional campaign of the survey along with the Study was done through bus stop advertisements (Figure 2) and promotional videos to reach as many community members as possible. While the survey was primarily conducted online, printed versions of the survey were also prepared and made available at some community meetings and tabling events.
As part of the Round 1 outreach process, the online survey was open for 582 days starting on March 23, 2023, and closing on October 25, 2024. A total of 3,959 responses were received from residents regarding their parking experience. For Round 2, the survey was reopened for 115 days starting on March 7, 2025, and closing on June 30, 2025. A total of 54 responses were received from residents. For Round 3, the survey was opened for 152 days starting July 1, 2025, and closing on November 30, 2025. A total of 59 responses were received. Across the three rounds, the online survey received a combined total of 4,072 responses1 . The survey was
1 Only counting complete responses.
Figure 2. Bus Stop Advertisements for Parking Survey
Figure 1. Santa Ana Parking Program logo
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available in English, Spanish, and Vietnamese. Below is a summary of key takeaways and findings from the online survey:
x Most respondents find it difficult to find parking on their block in the evening (6pm10pm) and overnight (10pm-6am). x When asked about their parking experience, many respondents expressed that their guests have a difficult time finding parking in their neighborhood, and that they frequently see vehicles parked for long periods of time without moving. x Of the respondents who qualify for a permit, most are unsatisfied when asked about the current permit application process and permit management process. x When asked about the current guest pass allotment, there is a relatively even split among respondents who are satisfied and unsatisfied.
x When asked about the current cost of the permits, most respondents expressed neutrality, while the rest were split between satisfaction and dissatisfaction. x A majority of respondents are dissatisfied with parking enforcement in their area. When asked to expand further, respondents indicated that enforcement tends to be unresponsive, irregular, and ineffective.
x Many residents reported typically parking 1 to 2 blocks away from their residence.
Full results of the survey can be found in the Citywide Parking Survey Outcomes Summary.
Tabling
The following local events were included in the community engagement process:
Fiestas Patrias
DIXON, Fehr & Peers (subconsultant), and City
staff were present at the Fiestas Patrias event
held on September 16, 2023, to share
information about the Study and distribute
printed copies of the citywide parking survey for
community members to fill out.
National Public Works Day
The City’s Public Works staff tabled at the
National Public Works Day event held on May
18, 2024, to promote the Study and the survey,
as well as to engage with community members and gain feedback on their residential parking experience.
Below are the resident comments as captured by Public Works staff:
Figure 3. Printed surveys at Fiestas Patrias
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x One resident remarked how her
neighbor parks cars in their driveway in a
way that blocks the sidewalk, creating
challenges for the resident’s father who
is in a wheelchair.
x One resident who lives near Orange
Ave/Hobart St can’t find parking due to a
neighbor that has 6 or more cars that
never get moved.
x Other residents had similar concerns
about their neighbors’ vehicles staying
put for “weeks.”
x Most residents that engaged were
looking forward to an improved parking experience.
City Council Presentations
To date, there have been three key City Council presentations that were integral to the advancement of the Study and the parking program. Below is a high-level summary of each presentation:
x August 1, 2023: City Council adopted a resolution for the Automated License Plate Recognition (ALPR) Policy, which outlines the guidelines for use of ALPR technology in Santa Ana, authorized users for the technology, data collection, retention policies, training guidelines, and information security protocols. The adoption of the ALPR Policy allowed the City to conduct parking utilization data collection as part of the Study. x August 15, 2023: A Citywide Parking Study Update was provided, covering a progress update, initial findings, online survey results, parking utilization data collection results, policy impacts, and next steps.
x June 4, 2024: City Council approved a purchase order for two mobile ALPR cameras to be used for parking utilization data collection as part of the Study.
Councilmember One-on-One Updates
A series of Councilmember one-on-one updates were held throughout the Study in order to provide a targeted overview of the project, survey results, and data collection findings specific to the Councilmember’s jurisdiction. In the first round of outreach, DIXON conducted four Councilmember one-on-one meetings and City staff provided information to the remaining three Councilmembers.
Below is a summary of the feedback received:
x Opportunity to use QR codes and visitor permits to manage parking supply. x Discussions regarding how to handle undocumented residents in applying for the permit parking program if adopting a “licensed driver” permit model. x Opportunity to improve the use of existing parking assets, such as leveraging parking supply at community centers, school district property, and city-owned properties to alleviate residential parking demand.
Figure 4. Tabling at Public Works Day
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o Specific mentions of opportunities to leverage parking lots in Willard neighborhood, El Salvador Park, Bristol area, and churches in Washington Square.
x Emphasis on engaging with private landowners and leveraging their assets for parking. x Emphasis on engaging stakeholders such as schools, churches, and developers throughout the Study.
x Desire to change the physical appearance of parking permits. x Desire to maintain a physical permit format so that it can be easily enforced with an identifier, as well as for residents to be able to identify vehicles that are parked without a permit.
x Focus on having a permit program that is easy to manage for the residents and an emphasis on improving the end-user experience.
x Emphasis should be placed on thorough revision of the municipal codes and policies. x Desire for City staff to cooperate with apartment complexes to install additional parking lifts and expand residential parking supply for apartment residents.
Neighborhood Meetings
Neighborhood meetings were conducted in Spring 2024 to solicit feedback from specific neighborhoods, and target outreach for those where parking utilization data was collected. The following is a list of the meetings that were held:
x Ward 1 (Highland Park District – May 1, 2024, May 20, 2024 x Ward 2 (Brook/Bamdal District) – May 14, 2024, May 28, 2024 x Ward 3 (Northeast District) – April 29, 2024, May 6, 2024 x Ward 4 (Sandpointe District) – May 8, 2024, May 13, 2024 x Ward 5 (Willard District) – May 23, 2024
x Ward 6 (Eastside District) – May 22, 2024
Each meeting consisted of a brief presentation to inform residents about the ongoing parking study, the data collection efforts, and the parking utilization results specific to their community, as well as a facilitated open discussion where residents had the opportunity to voice their concerns, desires, and insights regarding parking in their neighborhood. Below is a summary of the feedback received across all the neighborhood meetings, categorized by topic:
x Enforcement
o Lack of consistency and responsiveness in enforcement o Vehicles parked for extended periods of time and violating the 72-hour rule o Blocked driveways
o Abandoned vehicles/trailers
o Illegal parking such as in front of fire hydrants
o Double parking
o Desire for prioritization of permit parking enforcement o Reported success with using the Santa Ana mobile app to report illegally parked vehicles where the car was removed within a week
o Opportunity to enforce number of vehicles allowed on driveway x Permit Parking
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o Overreliance on technology
o Limitations on guest passes
o Effect of permit parking system on handicapped residents o Opposition to eliminating the RPP program
o Accessibility for low-income families
o Difficulty for guests to find parking
o Concerns of how guest pass allocations would work for households with ADUs/ garage conversions
o Desire for more permit allocations
o Lower permit fees
o Physical permit passes over digital permits to reduce reliance on technology o Ability to obtain guest passes for private gatherings o (Ward 1 and Ward 2) A previous attempt to petition for permitted parking did not pass due to not reaching the voting threshold (2/3) o Setting up permit program to be a licensed-driver model (1 parking permit per licensed name)
o Permit parking makes neighborhoods safer
x Parking Supply Management
o Spillover parking associated with special events
o Reduction of on-street parking availability due to curb extensions o Neighbors leaving large gaps between vehicles and not using curb space efficiently
o Conflict between neighbors over on-street parking spaces o Unlicensed street vendors taking up parking spaces
o Inability to park near residence and having to walk a long distance from vehicle o Residents do not use their garage and instead park on the street o (Ward 2) Issues with Sierra Intermediate school teachers parking on-street in front of residences instead of at the school parking lot o (Ward 2) Some teachers moving trash cans to free up parking space o (Ward 2) Some teachers park and block neighbor’s driveways o Not enough parking for multi-unit housing
o Residents reserve on-street parking spots
o Vehicles remain parked until street sweeping day and follow street sweeper vehicle to re-park
o Desire for an online interface such as a mobile app to show parking availability within the community
o Interest in using T-bars to delineate parking
o Wanting to park vehicles within safe distance from residence o (Ward 2) Interest in implementing angled parking on Lacy Street o Leveraging shared parking agreements
o (Ward 2) Potential opportunity for the City to lease out a City-owned parcel to a condominium complex for parking
o Full occupancy during the day but no parking issues during the night or during the summer
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o Potential strategy of “recycling” street sweeping signs to now allow street parking during typical school hours
o Adding red curbs on 3 feet of either side of driveway o Opportunity to change the minimum residential building heights to allow room for garage lifts
o Opportunities to use parking lots at schools for residential parking x Safety and Sanitation
o Neighbors leaving trash receptacles out two days prior to trash pickup day o Blocked sightlines with vehicles parking too close to intersections o Insufficient space to put trash receptacles in the street o Better security and lighting in public parking areas
x Other
o Lack of transparency with City officials
o Overpopulation
o Desire for increased access to alternative modes of transportation (walking, biking, transit) to help curb parking demand
o Desire for a traffic management center
o Holding a street meeting
Prior to the series of six neighborhood meetings that took place in Spring 2024, a separate community outreach meeting was conducted for the Flower Park neighborhood on October 17, 2023, by co-consultants Fehr & Peers. Below is a summary of the feedback received specific to Flower Park:
x Enforcement
o Inconsistent enforcement
x Permit Parking
o Smaller physical permits
o Ability to obtain permits without landlord approval
o In favor of license plate-based permits, however residents want a way to verify if a vehicle is permitted or not
x Parking Supply Management
o Residents reserve on-street parking spots with cones and trash cans o Vehicles occupy more than one on-street parking spot at a time o Vehicles shuffle on-street parking spots
o Converting empty lots throughout the City into public parking lots o Lack of adequate parking requirements for new developments x Other
o Many households have multiple cars due to the increased cost of living Citywide Virtual Community Meeting
A virtual community meeting was held on October 10, 2024, with 36 community member attendees. The presentation consisted of a project overview, data collection results, and a “Parking Magic Wand” exercise to gather feedback from the community regarding their
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experience with residential parking in Santa Ana. Below is a summary of the comments and feedback received by topic:
x Enforcement:
o Inconsistent enforcement of permit parking rules, and lack of responsiveness of enforcement when contacted by residents
o Challenges of legislation that could undermine enforcement by reducing penalties for parking violations
o Difficulty in finding parking due to the high number of work trucks on the street. x Permit Parking:
o Desire for multiple permits per unit as a potential solution for neighborhoods with multi-generational households
o Frustration over limited guest passes and difficulties in finding parking in their community
x Safety:
o Permit parking is an effective tool in maintaining safety in neighborhoods, reducing crime, and managing traffic from nearby schools o Nearby commercial developments, such as new restaurants, negatively impact parking availability in some neighborhoods, leading to more vehicles from nonresidents parking in residential streets x Other (Residential Development and Supply Management):
o Shared parking with nearby institutions (e.g., St. Joseph’s Church) and better space management with angled parking where possible in order to increase parking supply
o Importance of holding developers accountable for providing sufficient parking in new developments, considering growing populations and limited space Environmental and Transportation Advisory Commission
On October 14, 2025, DIXON staff provided a Study update to the Environmental and Transportation Safety Commission (ETAC) in collaboration with City staff which included an overview of the project timeline, existing program, recommended program structure, and next steps.
Below is a high-level summary of the key discussions points from the ETAC meeting:
x Petitioning & Voting Structure: Clarification is needed on owner vs. tenant voting, with emphasis on ensuring tenants are not excluded and that each dwelling unit receives one vote through clearly defined business rules.
x Enforcement Capacity & Program Costs: The current system lacks consistent enforcement. Implementing LPR, hiring additional parking enforcement officers, and operating an online PMS will significantly increase costs, requiring permit fees to rise to maintain a self-funded program.
x Technology and Data Use: LPR, drone audits, and heatmaps can improve coverage, but Commissioners raised concerns about political sensitivity around enforcement technology and data use.
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x High-Density Neighborhoods: Commissioners emphasized that denser, lower-income areas face the greatest parking challenges but may be least likely to petition. Therefore, City staff should provide ample outreach and support to encourage equitable access. x Shared Parking & Off-Street Parking Management: A major theme was the need to leverage shared parking opportunities (schools, businesses, City facilities) and evaluate off-street parking management in multifamily areas to reduce pressure on on-street supply.
South Coast Villas Virtual Community Meeting
A virtual community meeting was held on November 6, 2025, with 18 attendees from the South Coast Villas community. The presentation consisted of a project overview, data collection results, and a “Parking Magic Wand” exercise to gather feedback from the community regarding their experience with residential parking in Santa Ana, specifically around the South Coast Villas condominium complex. Below is a summary of the comments and feedback received by topic:
x Permit Parking:
o Desire for ability for multi-family residences to participate in the permit program
x Enforcement:
o Concerns of long-term vehicle storage by single-family households that own multiple vehicles
x Safety:
o Many residents have to walk long distances from their cars to their homes due to their inability to find nearby parking
x Other (Residential Development and Supply Management):
o Interest in shared parking opportunities to increase overnight parking supply o Want single-family residents to use their garage for car storage instead of other uses
o Opportunity to convert landscaping into additional parking areas o Wish to see the re-development of open land into a garage structure to add parking supply
o Would like to have on-street parking be allowed on Macarthur Blvd from Main St to Bristol after peak traffic hours (currently no parking is allowed to accommodate traffic)
Emails and Social Media
DIXON received public feedback via emails and monitored public feedback on various social media platforms, including Instagram, Facebook, and Reddit throughout the course of the Study. Below is a summary of some of the feedback received:
x Junk cars consuming valuable parking space
x Insufficient parking resources for new multi-family homes
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x High occupancy households (such as multi-generation households) with multiple vehicles, limiting parking availability for neighbors
x Feedback was primarily against additional developments x Sidewalk safety
x Desire for the City to prioritize enforcement and other socioeconomic issues
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Santa Ana Citywide Parking Survey
Outcomes Summary
Round 1 Survey Results
As part of the Round 1 Community Outreach, the City conducted an online survey from March 23, 2023 to October 25, 2024, to solicit feedback from the public regarding their experience with residential parking and the current Residential Permit Parking (RPP) program.
The online survey was open for 582 days starting on March 23, 2023, and closing on October 25, 2024. A total of 3,959 responses were received from Santa Ana’s residents regarding their parking experience. The survey was available in English, Spanish, and Vietnamese. The table below shows the breakdown of the number of responses by language.
Survey Language Number of Responses
English 3,684
Spanish 252
Vietnamese 23
Total 3,959
Summary of Key Takeaways
Below is a summary of key takeaways and findings from the online survey. x Most respondents find it difficult to find parking on their block in the evening (6pm10pm) and overnight (10pm-6am). x When asked about their parking experience, many respondents expressed that their guests have a difficult time finding parking in their neighborhood, and that they frequently see vehicles parked for long periods of time without moving. x Of the respondents who qualify for a permit, most are unsatisfied when asked about the current permit application process and permit management process. x When asked about the current guest pass allotment, there is a relatively even split among respondents who are satisfied and unsatisfied.
x When asked about the current cost of the permits, most respondents expressed neutrality, while the rest were split between satisfaction and dissatisfaction. x Over 50% of respondents are dissatisfied with parking enforcement in their area. When asked to expand further, respondents indicated that enforcement tends to be unresponsive, irregular, and ineffective.
Fixed-choice Survey Results
Below are graphs visualizing the survey responses for the fixed-choice questions, accompanied by some relevant insights.
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Question 1. Which district do you currently reside in?
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Question 2. Which time restriction applies to your block?38% of respondents currently reside in an RPP zone.
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Question 3. How many cars does your household have? The average number of cars per household is approximately 3.0 cars.
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Question 4. How many drivers does your household have? The average number of drivers per household is approximately 2.8 drivers.
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Question 5. What type of housing do you live in? According to the Local Housing Data (2021)2 prepared by the Southern California Association of Governments (SCAG), 52.8% of housing units in Santa Ana are single-family homes. Additionally, the Orange County Census Atlas (2020)3 reports that 38.6% of Santa Ana’s population resides in multi-unit dwellings (3 or more units). In contrast, 73% of survey respondents indicated they live in a single-family home and 22% live in multi-unit dwellings. This suggests that the survey has a disproportionately higher representation of respondents living in single-family homes compared to the overall housing distribution in Santa Ana. 2 https://scag.ca.gov/sites/main/files/file-attachments/santa-ana-he-0421.pdf?16207678073 https://occensusatlas.com/docs/cities/santa-ana.html#hard-to-count-htc-characteristic-breakdown
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Question 6. How many on-site parking spaces does your household have? The average number of on-site parking spaces per household is approximately 2.3 parking spaces.
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Question 7. Where do you typically park your car(s) at home?
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Question 8. When do you find it difficult to find parking on your block?
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Question 9. How far from your residence do you typically have to park to find an on-street space?
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Question 10. Do you have regular service worker visits to your home that last more than 3 hours?
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Question 11. Where do guests and service workers park when visiting your home?
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Question 12. Which of the following statements apply to your parking experience?
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Question 13. How satisfied are you with the application process for a parking permit?
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Question 14. How satisfied are you with the process for managing parking permits?
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Question 15. How satisfied are you with the current guest pass allotment?
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Question 16. How satisfied are you with the cost of the parking permit? Other responses include general unsatisfaction with the current permit rates, inability to qualify for permits, and complaints regarding the renewal process. The representation of “Unsatisfied” and “N/A” could be higher than what is seen in this graph as some respondents chose to select “Other” instead.
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Question 17. How many permits do you qualify for?
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Question 18. Do you use all of your allotted parking permits?
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Question 19. How satisfied are you with parking enforcement in your area?
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Open-ended Survey Results
Survey respondents were given the opportunity to share any additional feedback related to residential parking in an open-ended question at the end of the survey. The table below summarizes the key themes and feedback from the responses:
Category Common Themes
Enforcement and
Policies
x Unresponsive enforcement
x Need for regular enforcement schedule
x Lack of overnight enforcement in RPP zones
x Ticketing over small issues (e.g., permits written in pencil instead of pen, license plate number written in permanent marker fading from permit, permit displayed upside down, etc.) x Vehicles not getting cited in no parking zones
x Cars not moved after 72-hour rule
x Vehicles remain parked until right before street sweeping, then immediately re-park in the same space
x Street sweeper enforcement vehicles do not enforce certain streets
x Request for an enforcement hotline (specifically by residents from the Lacy community and Sunflower St/Ross St area)
x Vehicles without permits park overnight in permitted zones x Abandoned vehicles
x Double parking
x Lack of vehicle size restrictions (commercial vehicles, trailers parked on residential streets)
x Commercial vehicles park overnight in residential streets Permit Program
x Residents who own condos but are not allowed to purchase parking permits have to park far from their residence
x Condo owners want to be able to purchase permits
x Renters (such as apartment residents) who do not qualify for parking permits are parking in the single-family neighborhoods without permits and "taking up" parking space
x Pricing of permits is too high
x Perceived discrimination in RPP program based on
socioeconomic status, particularly for residents not in singlefamily homes or those unable to afford the permits x Concerns that transitioning to virtual permits would inhibit residents’ ability to report unpermitted vehicles to parking enforcement
x Outdated permit processes
x Not enough guest permits
x Guest permits should be reusable
x Lack of transparency of the program
x Current permit stickers are too large, difficult to remove, aesthetically displeasing
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x Safety concerns with current permit decal exposing driver’s residential information
x Preference for hang tags over stickers/decals
Safety and
Sanitation
x Homelessness
x Walking long distances from parked vehicle
x Drug paraphernalia
x Trash
x Poor lighting
x Walking in high traffic areas
x Sightline issues
x Vehicles parked on-street blocking driveways
x Vehicles parked at red curbs and close to intersections x Street racing/side shows
x Lack of proper street sweeping on certain streets
x Vehicles parked in other people’s driveways on street sweeping days
x Nowhere to put trash bins because people park in front of driveways
Other
x Lack of additional permits for homeowners building accessory dwelling units (ADU)
x Density of (illegal) ADUs cause congested streets
x Desire for accessible alternative transportation modes x Customer service/responsiveness from the City
x Adding hash marks on the street to maximize parking
x Lack of accessible parking spaces for individuals with disabilities x Overcrowding/"too many residents per home"
x Lack of transparency and communication regarding use of LPR and data collection
x Some residents questioned why they can't park overnight in the Santa Ana parking garages; many have stated they'd be willing to pay
x Difficult to find parking on street sweeping days as street sweeping regulations are for entire block instead of by block face
The table below summarizes the general sentiments regarding the RPP program from the open-ended question, based on the 228 respondents who provided specific comments about their support or opposition for the program.
Sentiment Percentage of Respondents
In Support of Permits 38.2%
In Opposition of Permits 29.4%
Not Eligible, Would Like Program Expanded 32.4%
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Round 2 Survey Results
The City of Santa Ana (City) reopened the online survey distributed during Round 1 of public outreach to continue soliciting feedback from the public regarding their experience with residential parking and the current Residential Permit Parking (RPP) program.
The second round of this online survey was opened on March 7, 2025 and closed on June 30, 2025. A total of 54 responses were received from residents. The survey was available in English, Spanish, and Vietnamese. The table below shows the breakdown of the number of responses by language. The first and second round of the online survey received a combined 4,013 responses.
Survey Language Number of Round 2 Responses
English 50
Spanish 2
Vietnamese 2
Total 54
Summary of Key Takeaways
Below is a summary of key takeaways and findings from the online survey. x The majority of respondents are from the Northeast district. x In Round 2 of the survey, 58% of respondents did not qualify for parking permits, a higher share than in Round 1.
x 33% more respondents reported living on blocks where permit parking is required daily from midnight to 6 a.m.
x More than half of respondents (57%) live in multi-unit dwellings, compared to 22% in Round 1.
x Most respondents have one on-site parking space at their residence, while the majority of respondents have two drivers in their household and 2 vehicles. x Most respondents find it most difficult to find parking in the evening. x In Round 2, the majority of respondents reported typically parking one to two blocks away from their residence, whereas in Round 1, most were able to find parking on their own block.
Fixed-choice Survey Results
Below are graphs visualizing the survey responses for the fixed-choice questions, accompanied by some relevant insights. Some questions are accompanied by a supplemental graph comparing Round 2 and Round 1 results.
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Question 20. Which district do you currently reside in?
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December 3, 2025 35In Round 2, there was a significant increase in responses from the Northeast district.
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Question 21. Which time restriction applies to your block?
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Question 22. How many cars does your household have?
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Question 23. How many drivers does your household have?
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Question 24. What type of housing do you live in?
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December 3, 2025 40In Round 2, the majority of responses were from residents of multi-unit dwellings.
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Question 25. How many on-site parking spaces does your household have?
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December 3, 2025 42In Round 2, most respondents reported having one on-site parking space, in contrast to Round 1, where most residents reported having two on-site parking spaces.
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Question 26. Where do you typically park your car(s) at home?
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Question 27. When do you find it difficult to find parking on your block?
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Question 28. How far from your residence do you typically have to park to find an on-street space?
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Question 29. Do you have regular service worker visits to your home that last more than 3 hours?
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Question 30. Where do guests and service workers park when visiting your home?
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Question 31. Which of the following statements apply to your parking experience?
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Question 32. How satisfied are you with the application process for a parking permit?
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Question 33. How satisfied are you with the process for managing parking permits?
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Question 34. How satisfied are you with the current guest pass allotment?
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Question 35. How satisfied are you with the cost of the parking permit?
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Question 36. How many permits do you qualify for?
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Question 37. Do you use all of your allotted parking permits?
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Question 38. How satisfied are you with parking enforcement in your area?
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Open-ended Survey Results
Survey respondents were given the opportunity to share any additional feedback related to residential parking in an open-ended question at the end of the survey. The table below summarizes the key themes and feedback from the responses during Round 2 outreach:
Category Common Themes
Enforcement and
Policies
x Residents park on lawns.
x Residents park in front of other people’s houses.
x Code enforcement is needed on Baker Street.
x Street parking in front of homes should be designated for that home.
x Residents are parking on sidewalks to avoid street sweeping enforcement.
x Lack of enforcement.
x Lack of enforcement on weekends.
Permit Program
x Preference for permits to be granted to individual property owners over entire blocks.
x Increase parking permits per household.
x Multi-family housing does not receive equitable amount of permits/ inclusion.
x The permit program has overcrowded adjacent neighborhoods. x Duplexes need to receive more permits.
x Condominiums want to be included in the permit program. x There should not be restrictions based on dwelling type. x Condominiums maintain parking access if the street becomes permitted.
x Permit does not guarantee a parking space in the neighborhood. x Certain residents own property and do not qualify for parking passes.
x Want more overnight permits for condominiums.
x Hillview Condos are excluded from the permit parking program x The permit program discriminates against those who are not living in single-family residences.
Safety and Other
x Apartment complexes take up street parking
x Lack of signage for permit rules on different streets x Residents are scared they will be robbed walking to cars. x Residents were scared to walk two blocks to their cars from Hillview Condos.
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Round 3 Survey Results
The third round of this online survey was recorded between July 1, 2025, and November 30, 2025. A total of 59 responses were received from residents. The survey was available in English, Spanish, and Vietnamese. The table below shows the breakdown of the number of responses by language. The first and second round of the online survey received a combined 4,072 responses.
Survey Language Number of Round 3 Responses
English 57
Spanish 2
Vietnamese 0
Total 59
Summary of Key Takeaways
Below is a summary of key takeaways and findings from the online survey. x The majority of respondents are from the Sandpointe district. x In Round 3 of the survey, 58% of respondents did not qualify for parking permits, a higher share than in Round 1.
x In Round 3, most respondents reported living on blocks where permit parking is required all day, every day.
x More than half of respondents (59%) live in multi-unit dwellings. x Most respondents (46%) have one on-site parking space at their residence, while the majority of respondents have two drivers in their household and two vehicles. x There was a higher share of respondents (19%) who reported having four or more onsite parking spaces than in Round 2 (7%). x Most respondents find it most difficult to find parking in the evening, followed by overnight.
x In Round 3, the majority of respondents reported typically parking three to four blocks away from their residence. In Round 2, most were able to find parking one to two blocks away, and in Round 1, most were able to find parking on their own block.
Fixed-choice Survey Results
Below are graphs visualizing the survey responses for the fixed-choice questions, accompanied by some relevant insights. Some questions are accompanied by a supplemental graph comparing Round 3, Round 2, and Round 1 results.
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Question 39. Which district do you currently reside in?
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December 3, 2025 59In Round 3, there was an increase in responses from the following districts:
x Washington Squarex Flower Parkx South Coastx South Metrox Sandpointex Southside
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December 3, 2025 60
Question 40. Which time restriction applies to your block?
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December 3, 2025 61
Question 41. How many cars does your household have?
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December 3, 2025 62
Question 42. How many drivers does your household have?
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December 3, 2025 63
Question 43. What type of housing do you live in?
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December 3, 2025 64In Round 3, the majority of responses were from residents of multi-unit dwellings.
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December 3, 2025 65
Question 44. How many on-site parking spaces does your household have?
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December 3, 2025 66In Round 2 and 3, most respondents reported having one on-site parking space, followed by four or more on-site parking spaces in Round 3, unlike in Round 2 where the second most common response was two on-site parking spaces.
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December 3, 2025 67
Question 45. Where do you typically park your car(s) at home?
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December 3, 2025 68
Question 46. When do you find it difficult to find parking on your block?
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December 3, 2025 69
Question 47. How far from your residence do you typically have to park to find an on-street space? In Round 3, most respondents answered that they typically park 3-4 blocks away from their residence.
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Question 48. Do you have regular service worker visits to your home that last more than 3 hours?
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Question 49. Where do guests and service workers park when visiting your home?
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Question 50. Which of the following statements apply to your parking experience?
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Question 51. How satisfied are you with the application process for a parking permit?
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Question 52. How satisfied are you with the process for managing parking permits?
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December 3, 2025 75
Question 53. How satisfied are you with the current guest pass allotment?
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Question 54. How satisfied are you with the cost of the parking permit?
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December 3, 2025 77
Question 55. How many permits do you qualify for?
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December 3, 2025 78
Question 56. Do you use all of your allotted parking permits?
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December 3, 2025 79
Question 57. How satisfied are you with parking enforcement in your area?
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Open-ended Survey Results
Survey respondents were given the opportunity to share any additional feedback related to residential parking in an open-ended question at the end of the survey. The table below summarizes the key themes and feedback from the responses during Round 3 outreach:
Category Common Themes
Enforcement and
Policies
x Cars receive citations even in situations residents feel are unfair (e.g., staff at medical/recovery facilities; overly concentrated enforcement near certain homes).
x Residents perceive enforcement as targeting apartment areas while ignoring homeowners who store unused vehicles or
misuse curb space.
x Some argue city rules create inequity by heavily restricting parking in areas with older apartments that rely on street parking.
x Requests for:
o Stricter enforcement against long-term vehicle storage. o More transparency in how enforcement decisions are
made.
o Reduced or re-evaluated red curbs, which residents
believe are excessive and lower available parking.
Permit Program
x Apartment/condo residents overwhelmingly report inequity, as most are not eligible for permits despite limited or no onsite parking. x Many feel the program favors single-family homeowners and higher-income households.
x Residents request:
o Broader eligibility for apartments, condos, and ADUs. o Allowances for multi-car households, especially where off-street parking is unavailable.
o More guest passes; existing limits (e.g., 75 per two
years) are viewed as too restrictive.
o Transition to a fully online permit and guest pass system to reduce administrative burden.
x ADU-related concerns:
o Loss of permits when adding an ADU.
o Restrictions on permits and guest passes discourage
ADU development.
x Some residents want fewer permits overall, believing too many permits overload street parking.
Safety and Other
x People parking far from home experience:
o Walking alone at night.
o Car break-ins and vandalism.
o Poor lighting or long walking distances that feel unsafe. x Concerns of speeding and need for speed bumps, linking overall street safety to parking issues.
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x Requests for more walkability and public transit to reduce reliance on cars.
x Concerns about development patterns, particularly reducing required parking for multifamily units.
x Concerns that homeowners do not use garages for parking, pushing more cars onto streets.