~ ~~Melissa Lee
~~',~~ C~
From: Sylvia Abboud <[email protected]>
Sent: Tuesday, March 15, 2022 6:04 PM
To: Mayor and Council
Subject: Heart of the Valley - PowerPoint
Attachments: HOV intro to City Council for Santa Clara.pptx Hi Deon,
I've attached the Heart of the Valley powerpoint that I will be speaking to tonight in the community speaking section of the City Council meeting.
Hopefully, it is not too late to provide them all a copy.
Thx so much -Sylvia Abboud
Thank you for helping us keep seniors living independently in their homes^'
POST MEETING MATERIAL
~3-15-'~2 ~~~~~~~ ~r~S~r~i (~~ ~~
QooHEART of
_ fhe VAUFY
35 +
YEARS
COMPASSION ~ACTIUN
Heart of the Valley~SERVICES FOR SEN TORS, Inc.Become
Vo►unteer donatea client
Heart of the Valley, SERVICES FOR SENIORS, Inc., is a nonprofit 501(c)(3) committed to:
Facilitating -Advocating -Supporting
Independent living for seniors, 65+, residing in West Santa Clara Valley:
Santa Clara —Cupertino —Sunnyvale —Saratoga —Los Gatos -Monte Sereno —Campbell - West San Jose zip codes of 95117, 95125, 95126, 95128, 95129, 95130. Volunteer oUs waste SQ fe Handyman
Escorted Hazard o5a~• pro q~ y Services
transportation: &w eds d~sp 9~Q~ry ome
-appointments ~ri""~ P ~9h~ Hou- errands `; o~~. ro~e~~,s Se - sho in a
, : ~ Q°~ 5~5~ ~ gss~s~'~veIn-a-Pinch: On-call ', ~, , ~.5 ~e~~ assistance for unforeseen, ~ " ~ Helping PhO9rgr~immediate needs — day or r ~ =- Visually y ~ .inight. \~a~~or Impaired Ono,9~j~ ~1~5 Tech Assistance clients ~~~,~
We provide 24/7 - no -cost services to over 470 seniors with the help of our 195 volunteers.
POST' MEETING MATERIAL 1
SENIOR ISSUES DURING COVID
• Transportation for
doctor/medical appts-
80% of transportation
requests.
• Need Medical Attention.
• Need Socialization.
• Need home repairs:
• Need lightbulbs
replaced
• Door locks secured
• Bathtubs caulked
• Dripping vanity faucet
fixed.
• And much more.
• Clients isolated since
3/16/2020 have put off
much needed medical
attention.
• Tech gap —majority can't
even see their doctor over
Zoom.
• Resulting in many trips to
the ER— in the last two
years -for high blood
pressure, diabetes
complications, falls due to
dizziness, severe infections
and pain.
• The majority are
immunocompromised.
• Seniors are not leaving
their homes—watching
scary N all day
• Pandemic—Politics-
Fires —War— Inflation.
• Usually have 1 busy family
member and weekly PT
techs for company.
• They are missing out on
LIFE —losing TIME.
• No lunch with friends
• No holidays with family
• Missing their
grandchildren
• Going on 3 years now.
• Continued CDBG or General
funding to Heart of the
Valley, SERVICES FOR
SENIORS, Inc.
• It is now safe to resume all
services, safely.
• Masks will be required for
both clients and volunteers.
• HOV will provide donated
PPE —masks, gloves, hand
sanitizer, disinfectant, etc.
• Help us keep seniors living
independently in their
homes.
ALTERNATIVES TO HOV
• Provide PPE.
• Sanitize the vehicle after
each service.
• Treat our senior clients
like our volunteers do.
• Help seniors in/out of
vehicle.
• Stay with senior during
appointment/shopping.
• Help put groceries away
upon returning.
• Return forgotten items
left in vehicle.
• Return trip must be
scheduled after appt
completed —seniors are
always waiting.
•Client's going to get their
vaccinations
•Were mistreated by
Taxi/Uber/Lyft drivers and
overcharged
•Focus is on getting to the
next ride, not on the
current passenger.
•Clients not willing to travel
during rain/heat, due to lack
of driver support.
• Repair people DID NOT
• Wear a mask or gloves.
•Sanitize the work area
before leaving.
•Just left to Home Depot to
get parts, without telling
the client.
• 66% of clients are at or below
the poverty line.
• 50% of clients are 80+
• 1%can utilize tech
•60% of volunteers
•Are also seniors, who have
the same medical issues as
our clients.
•Only clients (85%) and
volunteers (90~) who have
been fully vaccinated may
participate in contact services.
• Continued CDBG or General
funding to Heart of the
Valley, SERVICES FOR
SENIORS, Inc.
• It is now safe to resume all
services, safely.
• Masks will be required for
both clients and volunteers.
• HOV will provide donated
PPE—masks, gloves, hand
sanitizer, disinfectant, etc.
• Help us keep seniors living
independently in their
homes.
4 Our
volunteers
a re the
~~ HEART
of Heart of ~• v ~~ ~
the Valley! I~