Rev. 02/2023
CITY OF SANTA CLARA, CALIFORNIA
CLASS SPECIFICATION
TITLE: UTILITY CONSERVATION/EFFICIENCY COORDINATOR (JOB CODE 913)
DEPARTMENT ACCOUNTABLE TO FLSA STATUS
Varies Varies Non-Exempt
CLASS SUMMARY
The Utility Conservation/Efficiency Coordinator is responsible for the planning, development, modification, implementation, coordination and management of utility conservation, efficiency and customer service programs for the City of Santa Clara Utilities. Performs related duties as assigned.
DISTINGUISHING CHARACTERISTICS
The Utility Conservation/Efficiency Coordinator is the lead classification in the Utility Conservation/Efficiency series. Incumbents are expected to exercise independent judgment and discretion when performing duties. Incumbents should be well-versed and have strong ability to outreach and communicate effectively to diverse communities. This classification differs from the lower-level classification in the series, in that incumbents perform more complex programming and outreach, provide lead direction and may independently manage conservation and/or efficiency programs.
MINIMUM QUALIFICATIONS
EDUCATION AND EXPERIENCE
• Graduation from an accredited college or university with a Bachelor's degree and major course work in engineering, environmental studies, business administration, education, public administration, communications, or a closely related field; AND • Two (2) years of experience involving, energy, water or other resource conservation/efficiency and customer service program management.
ACCEPTABLE SUBSTITUTION
None.
LICENSES/CERTIFICATIONS
• Possession of a valid Class C driver's license is required at the time of application and for the duration of employment.
• If assigned to Water & Sewer Utilities, an American Water Works Association (AWWA) Water Use Efficiency Practitioner Grade 1 Certificate within 12 months of appointment is required.
DESIRABLE QUALIFICATIONS
• If assigned to Silicon Valley Power (Electric Department), a certificate of completion of, energy auditing, energy management, resource conservation, efficiency or communications courses is highly desirable.
• Experience educating the public and developing educational materials, involved in the implementation of conservation and efficiency programs and administering rebate programs.
UTILITY CONSERVATION COORDINATOR (913)
OTHER REQUIREMENTS
• Must be able to perform all the essential functions of the job assignment. • May be expected to work evenings and weekends as required. • Must be able to lift up to 50 pounds, move large appliances short distances and climb ladders to inspect attic spaces for certain programs.
TYPICAL DUTIES
This description may not include all the duties listed below, nor do the examples cover all duties that may be performed.
Under general direction:
• Develops and manages conservation and/or efficiency incentive programs; Serves as a field representative to the public by educating the public on conservation efforts and efficiency technologies and measures, including, developing and disseminating conservation, efficiency and services information to the public; • Coordinates support services to produce conservation and/or efficiency and services materials;
• Sets up displays or workshops, classes and conservation and/or efficiency presentations; • Performs and/or organizes residential and/or commercial audits and verification or compliance inspections;
• Responds to customer comments, complaints, and inquires regarding usage and bill calculations;
• Determines the cost-effectiveness of various conservation and/or efficiency programs and techniques for the customer and the utility;
• Investigates and assists in implementing rate incentive programs; • Analyzes and audits data, assists in making recommendations, and presents information to staff and customers;
• Represents the City regarding conservation and/or efficiency issues before the assorted governmental agencies, energy and/or water suppliers, chambers of commerce, apartment and homeowners associations and community groups;
• Develops and implements public information programs concerning conservation and efficiency, including press releases, newsletters, flyers, bill stuffers and other forms of information;
• Prepares technical reports concerning the use of energy or water; • Coordinates with City departments to encourage the installation of energy and water efficient products within City facilities and identify and develop policies that require energy and water efficient use in new construction and development; • Maintains records/database s for collecting statistical data on water or energy usage, prepares reports, and processes forms and applications; • Assists in applying, tracking, reporting, and monitoring grants; • Develops programs for annual awareness weeks;
• Coordinates conservation and/or efficiency efforts of other City departments and agencies of the City;
• May direct and supervise support staff, part-time, as-needed or contract employees and UTILITY CONSERVATION COORDINATOR (913)
volunteers in the implementation of conservation and/or efficiency programs; • May install or provide advice in the installation of energy or water-saving devices; and • Performs related work as required.
When assigned to Water and Sewer Utilities:
• Inspects and audits landscape sites, and irrigation plans and systems to ensure it meets plan requirements collects and analyzes data related to water use and prepares recommendations for increased efficiency.
• Assists with enforcing the City's water conservation ordinances, policies, and programs.
May provide assistance to supervisor and issue administrative corrective letters and/or citations in accordance with applicable regulations; and works with residents and business owners to correct related municipal code violations.
• Advises City contractors on the City's plumbing fixture replaceme nt and landscape improvement programs, including information on minor plumbing retrofits, making minor repairs on irrigation systems, water faucets, toilets, and other plumbing fixtures. • Orders and maintains an inventory of plumbing fixtures and parts and other conservation components, and maintains an inventory of completed landscape projects and products.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge of:
• Laws and regulatory codes applicable to usage and conversation and/or efficiency for assigned area of work, including Federal, State, County, and local mandates; • Principles and practices of conservation and demand-side management, including the use of common utility benefit/cost ratio tests;
• Electric and/or water generation or efficiency technologies and terminology; • Electric and/or water rates and bill calculations for assigned area, including energy or water demand and power or water factor;
• Elements of utility generation, supply and distribution systems; • Utility safety;
• Common utility terms and formulas;
• Energy and/or water saving technologies or devices;
• Principals and practices of lighting, weatherization, building electrification and indoor climate control;
• General building construction and components;
• Principles and practices of developing management plans and efficiency ordinances; • Principles and techniques of supervision and personnel administration; • When assigned to Silicon Valley Power (Electric Department): The laws and regulatory codes applicable to energy use and energy efficiency, including the State Energy Efficiency Standards for Residential and Nonresidential Buildings (Title 24) and State Appliance Efficiency Standards (Title 20); and
• When assigned to the Water and Sewer Utilities: The rules and regulations of the California Water Code, Department of Water Resources and State Water Resources Control Board: water efficiency legislation, water conservation and drought planning, water loss performance standards, standards for residential, commercial, industrial, UTILITY CONSERVATION COORDINATOR (913)
institutional indoor and outdoor water efficiency standards.
Ability to:
• Work tactfully with the public and co-workers;
• Establish and maintain effective working relationships with those contacted in the course of work, including City Departments, the public, local schools and non-governmental organizations;
• Work with community groups and the public by presenting at and conducting workshops and educational events on energy and water efficiency and conservation; • Work in a team-based environment to achieve common goals; • Follow oral and written instructions and communicate effectively orally and in writing; • Speak on a one-to-one basis and in front of groups of various sizes; • Write, organize and effectively present informational material for public distribution using common computer applications, including City systems and applications (Microsoft Office Suite) and presentation programs;
• Effectively handle multiple priorities, organize workload and meet deadlines; • Ability to supervise and/or train subordinates;
• Analyze data and assist in making recommendations;
• Explain and implement a variety of energy and water conservation and/or efficiency measures, policies and services;
• Learn, apply and assist in enforcing appropriate municipal codes and ordinances, including the California Plumbing Code if assigned to Water and Sewer Utilities; • Test and analyze customer usage impacts;
• Conduct site evaluations and audits for overall efficiency and conservation management purposes; and
• Provide effective customer service.
SUPERVISION RECEIVED
Works under the general supervision of the Director, Assistant Director, Principal Engineer, Senior Management Analyst, Management Analyst, Electric Program Manager or other supervisor as assigned.
SUPERVISION EXERCISED
May supervise administrative or other support staff, lead contract or as-needed employees, or volunteers.
CLASSIFICATION HISTORY
Rev. 11/2008; Rev. 02/2023