April 9, 2024 Item No. 5 - RTC 24-73
City Council
Meeting
10 CITY Item No. 5, RTC 24-73
B-UPO Study Session - Americans with
1852 Disabilities Act Self-Evaluation
THE MISSION CIT and Transition Plan
April 9, 2024
1 City of
Santa Clara
the Contero has Possible
Agenda
• Project Background/Overview
• Workplan and Progress to Date
• Outreach Efforts
• Self Evaluation and Transition Plan Overview
• Next Steps
• Questions and Answers
2 2
POST MEETING MATERIAL
1 City of
Santa Clara
The Center of What's Possible
Americans with Disabilities Act (ADA)
• Title I - Employment
• Title II - Public transportation, state and local
government services
• Title III - Places of public accommodations
• Title IV - Telecommunications
• Title V - Miscellaneous provisions
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City of
Santa Clara
The Center of What's Possible
Project Background/Overview
• 1993 ADA Self-Evaluation and Transition Plan
• Per Title II, the City shall:
- Evaluate services, polices and practices
- Identify barriers to access
- Create a transition plan
- Implement
• Agreement with Moore Iacofano Goltsman (MIG)
- Perform ADA Self-Evaluation
- Prepare ADA Transition Plan
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2 City of
Santa Clara
Workplan and Progress to Date
• Project Initiation - Finalized scope and facility lists • Public Involvement - Completed public outreach, involvement, and review
• Self Evaluation - Reviewed policies, programs and services • Physical Barriers - Evaluated City facilities and Public Right-of -Way (PROW)
• Prioritization - Prioritized implementation approach
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City of
Santa Clara
The Center of What's Possible
Outreach Efforts
• Two Community Outreach Workshops
• Three ADA Committee Meetings Help Us Improve the
• Bicycle and Pedestrian Advisory Accessibility of City Facilities and Public
Committee and Senior Advisory Rights-of-Way
Commission Meetings The City of Santa Clara is Seeking
PUBLIC COMMENT on the 2023
ADA Self-Evaluation and Transition Plan
• Outreach to various organizations and
interested individuals - Catactar
• Project-specific webpage October 2023 Invitation
• City Website, City Hall News, Facebook,
Instagram, X, Nextdoor
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City of
Santa Clara
The Center of What's Possible
Self-Evaluation
• Reviewed the City's policies, procedures, services
• Reviewed City Code, administrative rules, public documents, and the City's programmatic offerings
• Administered questionnaire to City staff in all service areas 7 City of
Santa Clara
The Center of What's Possible
Self-Evaluation (Continued)
Findings and recommendations in several areas, for example:
• Customer Service Practices • Printed Materials
• Staff Training • Public Meetings
• Contracting • Emergency Procedures
• Adaptive Aids • Grievance Procedures
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City of
Santa Clara
The Center of What's Possible
Physical Barrier Evaluations
• Completed physical evaluations at:
- Facilities: Public Buildings and Parks
• General government sites, Convention Center, Libraries, Parks, Historic Buildings, Cemeteries, Police and Fire Stations - Public Rights-of-Way: Citywide
• Pedestrian ways including curb ramps, sidewalks, crosswalks, railroad crossings, and pedestrian signals
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City of
Santa Clara
The Contero Whats Possible
City Facilities
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5 City of
Santa Clara
The Center of What's Possible
Facility Evaluation Locations
•Fire Station 9 Fire Station 2,
-Fire station 2 Training Center in.
none Resee.. go set Department.
Mission City Center HQ and Museum
for Performing Arts • \ Teen Center * Water/Electric Department Lot Headen-
Walter E. Schmidt Inman Jamison-Brown House
Youth Activity Center. House
- Triton Kuseum
Fire Station 5 City Hall. ,Fire Station 1 Annex
SL. @ ConsOrEN Old Court Building
12) Burman Building • Police Headquarters
Senior Center Cing Station 1
Cortmerce & Peddler
Fire Station 1 Community Franklin Mall- Plazas Parking
Recreation
Center • Harris-Lass House Franklin Square Mall North
Central Bernessa Acob® Frankin Sajare Mail euth
Fire sation s Park .....
Library
Fire Stations
heartbighs
Bremen 11
11 City of
Santa Clara
The Center of What's Possible
Facilities - Categories
• Main Accessible Routes (parking, walks, entrance doors, etc.) • Program Use Areas (counters, restrooms, public areas, etc.) • Amenities (drinking fountains, site furnishings, etc.) • Not Required to be Modified (no public programs, duplicate features)
• Within Historic Sites (may not be required to fully comply) 12 12
6 City of
Santa Clara
The Center of What's Possible
Facilities - Transition Plan
Where a physical barrier limits program accessibility, the City may comply with the requirements by choosing to:
• Provide the same service in another accessible location • Provide auxiliary aides or services to assist the individual • Make alterations to the facility
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City of
Santa Clara
The Center of What's Possible
Facilities - Implementation
• Interim Solutions or Maintenance Projects
• Project types
- Small Capital Projects (costs <$50,000)
- Medium Capital Projects (costs >$50,000)
- Large Capital Projects (significant construction/replacement) • Ranking for Small, Medium, Large Capital Projects
- Priority 1, 2, 3 facilities
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7 City of
Santa Clara
The Center of What's Possible
Prioritization Criteria
• Identified complaints or requests
• Level of use by the public
• Program uniqueness
BOEI
• Citizen rights and responsibilities
• Geographic distribution
• Recognized user groups Prioritization
Workshop
• Planned obsolescence
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City of
Santa Clara
The Contero Whats Possibe
Summary of Findings (Facilities)
Category # of Instances
1 - Main Accessible Routes 1,390
(e.g. parking, walks, entrance doors, etc.)
2 - Program Use Areas 5,530
(e.g. counters, restrooms, public areas, etc.)
3 - Amenities 440
(e.g. drinking fountains, site furnishings, etc.)
4 - Not-Required to be Modified 160
(e.g. no public programs, duplicate features)
5 - Within Historic Sites 190
(May not be required to fully comply) 16
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City of
Santa Clara
Cost Estimate (Facilities)
Category Estimated cost*
Buildings $6,420,000
Parks $6,950,000
Total $13,370,000
* In 2024 dollars
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City of
Santa Clara
The Center of What's Possible
Facilities - ADA Work Completed
• Continued to address accessibility during Plan preparation • Notable projects that included ADA work:
- Bowers & Machado Parks Playground Rehabilitation Project (2020) - Agnew and Fuller Parks Rehabilitation Project (2021)
- Homeridge Park Playground Rehabilitation Project (2021) - Harris-Lass Museum Repairs Project (2022)
- Montague Park Rehabilitation Project (Under Construction) 18 18
9 City of
Santa Clara
Examples of Work Completed
Before After 19
19 City of
Santa Clara
The Contero Whats Possibe
Public Right-of-Way (PROW)
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10 City o
anta Car
The Center of What's Possible
Public Right-of-Way - Categories
• Curb Ramps
• Pedestrian Routes
• Crosswalks
• Rail Crossings
• Pedestrian Signals
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City of
Santa Clara
The Center of What's Possible
Prioritization Criteria (PROW)
• Location of access barrier to specific uses
- Public facilities
- Transportation
- Employers
• Public Requests
• Current quality
- damaged, not built per current City standards
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11 City of
ERN
Santa Clara
The Center of What's Possible
Transition Plan (PROW)
• Identified specific approaches for each pedestrian element (e.g., curb ramps, sidewalks, signals)
• High priority barriers - Primary focus
• Medium/Low priority barriers - Address on a project-by-project basis
• On-going barrier removals
- Tied to other construction/maintenance projects, public requests, funding opportunities
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City of
Santa Clara
The contero Whats Possible
Summary of Findings (PROW)
Category # of Instances # Addressed
1 - Curb Ramps 7,400 710
2 - Pedestrian Routes 88,000 1,420
3 - Crosswalks 630 360
4 - Rail Crossings 42
5 - Pedestrian Signals 950 152
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12 City of
Santa Clara
The Center of What's Possible
Cost Estimates (PROW)
Category High* Medium* Low* Total*
1 - Curb Ramps $17,090,000 $55,280,000 $34,120,000 $106,490,000 2 - Pedestrian Routes $99,710,000 $264,880,000 $216,690,000 $581,280,000 3 - Crosswalks $1,810,000 $720,000 $2,530,000
4 - Rail Crossings $150,000 $150,000
5 - Pedestrian Signals $46,860,000 $7,820,000 $54,680,000 Total $165,620,000 $328,700,000 $250,810,000 $745,130,000 * In 2024 dollars
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City of
Santa Clara
The Center of What's Possible
PROW - ADA Work Completed
• ADA Settlement Agreement Phases 1, 2, 3
• Annual ADA Curb Ramps Project
• Annual Street Pavement Maintenance and Rehabilitation Project • Uncontrolled Crosswalks Improvement Project
• Santa Clara School Access Improvements Project
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13 City of
Santa Clara
The Center of What's Possible
Examples of Work Completed
Before After 27
27 City of
Santa Clara
The Center of What's Possible
ADA Coordinator &
Grievance Procedure
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14 City of
Santa Clara
The Center of What's Possible
ADA Coordinator
• Designated by City Manger
• Previously with Department of Public Works
• Coordinates implementation of the Plan
• Confirms City is communicating ADA rights/protections • Stays current on ADA regulations/best practices
• Handles ADA complaints
• Requires additional budget/staffing/consultant
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City of
Santa Clara
The Center of What's Possible
ADA Grievance Procedure
• Acknowledge and address ADA grievances using a consistent and uniform process
• Plan includes minor updates to existing procedures
• Updated procedure includes:
- Intake and information required
- Evaluating and responding, including timelines
- An appeals process
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15 City of
Santa Clara
The Center of What's Possible
Next Steps
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City of
Santa Clara
The Center of What's Possible
Implementation
• Finalize Plan
• Council consideration in Summer 2024
• Construction Implementation
- Implement recommendations based on
prioritization and available funding
- Pursue outside funding to assist with ADA Sell-Evaluation and Transition Plan Cryot sarta cord
implementation
• Consultant support for updates to City DRAFT
FEBRUARY 2024
programs, services, procedures, training etc.
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16 City of
Santa Clara
The Center of What's Possible
Questions
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City Council
Meeting
Item No. 5, RTC 24-73
Study Session - Americans with
1852 Disabilities Act Self-Evaluation
THE MISSION CITY and Transition Plan
April 9, 2024
34 34