Ebix Insurance No. S200002618
AMENDMENT NO. 1
TO THE AGREEMENT FOR SERVICES
BETWEEN THE
CITY OF SANTA CLARA, CALIFORNIA,
AND
INFOSEND, INC.
PREAMBLE
This agreement ("Amendment No. 1 ") is entered into between the City of Santa Clara, California, a chartered California municipal corporation (City) and lnfoSend, Inc., a California corporation (Contractor). City and Contractor may be referred to individually as a "Party" or collectively as the "Parties" or the "Parties to this Agreement."
RECITALS
A. The Parties previously entered into an agreement entitled "Agreement for the Performance of Services by and between the City of Santa Clara, California and lnfoSend, Inc.", dated June 7, 2017 (Agreement); and
B. The Parties entered into the Agreement for the purpose of having Contractor provide bill print and mail services, and the Parties now wish to amend the Agreement to extend the term of the agreement through June 30, 2021, pursuant to the renewal terms of the Agreement.
NOW, THEREFORE, the Parties agree as follows:
AMENDMENT TERMS AND CONDITIONS
1. Section 5 of the Agreement, entitled "Term of Agreement", is amended to read as follows:
Unless otherwise set forth in this Agreement or unless this paragraph is subsequently modified by a written amendment to this Agreement, the term of this Agreement shall begin on the Effective Date of this Agreement and terminate on June 30, 2021, subject to one optional one-year renewal.
2. Exhibit B of the Agreement, entitled "Fee Schedule", is hereby amended to read as shown in First Revised Exhibit B, attached and incorporated into this Amendment No. 1.
3. Except as set forth herein, all other terms and conditions of the Agreement shall remain in full force and effect. In case of a conflict in the terms of the Agreement and this Amendment No. 1, the provisions of this Amendment No. 1 shall control.
Amendment No. 1 to Agreement/lnfoSend, Inc.
Rev. 10/25/2019
The Parties acknowledge and accept the terms and conditions of this Amendment No. 1 as evidenced by the following signatures of their duly authorized representatives. ,d_,1)3 IAN DOYLE
rftl"'.,. C ty Attorney
CITY OF SANT A CLARA, CALIFORNIA
a chartered California municipal corporation
Dated: Co, lM1-0w
b~~NTANA
,r City ager
"CITY"
1500 Warburton Avenue
Santa Clara, CA 95050
Telephone: (408) 615-2210
Fax: (408) 241-6771
INFOSEND, INC.
a California corporation
Dated: ) >-&, J
By (Signature): / z47._=
Name: ' Russ·Reza~
Title: President
Principal Place of 4240 East La\ Palma Ave.
Business Address: Anaheim, CA 92807
Email Address: [email protected]
Telephone: (800) 955-9330
Fax: (714) 993-1306
"CONTRACTOR"
Amendment No. 1 to Agreement/lnfoSend, Inc.
Rev. 10/25/2019
1. Maximum Compensation
FIRST REVISED EXHIBIT B
FEE SCHEDULE
The maximum compensation City will pay the Contractor for services and materials under this Agreement shall not exceed One Million Seven Hundred Thousand Dollars ($1,700,000) during the term of the Agreement, including the renewal periods, subject to annual budget appropriations.
Any additional services or materials requested by the City that would exceed the preceding maximum amount will be addressed in an Amendment to the Agreement.
2. Fees
The pricing set forth in this First Revised Exhibit B is effective from July 1, 2020.
Services
Bill and Notice Data
Processing and printing -
(60,000 per month)
Mail Prep (63,000 per
month)
Insert Processing and
Printing (300,000 per
month)
Machine Inserting of
Inserts into bill acka es
Mail Delivery to USPS
63,000 er month
Postage (63,000 mailings
per month)
Materials Pricin
Paper Stock for Bills
and Notices (60,000 per
month)
Paper Stock for
Correspondence (3,000
per month)
$0.0196 Per page. Includes address validation and presorting. per piece Black simplex printing onto a pre-printed form. $0.0279 Per page. Bill is folded and inserted (along with the per piece return envelope if there is one) and delivered to the ost office within 1 business da .
$0.0155 This pricing was specific to your sample "Mission per piece City Scenes Insert" we were referred to as your reference. This is a larger insert and accounts for a
significant portion of the insert page volume
indicated.
$0.0052 Same cost applies for inserting lnfoSend-printed Per Piece inserts and Cit - rovided inserts.
$0.00 No mail delivery fees
Pass
Through
Lowest possible postage will be applied based on
your billing file and CASS and pre-sort results. At
the present time $0.35 is the lowest possible rate -
it is the First Class 5-Digit pre-sorted rate offered by the USPS. Higher postage rates apply for mail
pieces that: weigh more than 2 oz, are addressed to
a foreign address (you have the option of
suppressing these), or contain an undeliverable
address.
$0.0134 Per page. Custom Form up to 3 color printing on 24# paper with a perforation. The bill stock uses
normal paper, you can use recycled stock for an
additional $0.004 per sheet.
$0.0134 24# pound paper. The bill stock uses normal paper, you can use recycled stock for an additional $0.004
per sheet.
Amendment No. 1 to Agreement/lnfoSend, Inc.
Rev. 10/25/2019
Envelopes
Per RFP Spec Custom
#10 Outgoing Envelope
(60,000 per month)
Per RFP Spec Custom
#9 Return Envelope
(60,000 per month)
Alternative- Standard
#10 Outgoing Envelope
Alternative- Standard #9
Return Envelope
Other Services
Help Desk Support (cost
er month
Professional Services
(hourly rate)
Electronic Address
Updates - NCOALink or
ACS
Document Imaging
(63,000 per month)
Envelopes use sustainably logged paper, which is the
equivalent or superior to recycled paper as there are no chemicals used in the recycling process. If you wish to use recycled content envelopes add $0.004 to the price of each envelo e.
Per Cost to recreate the current outgoing envelope:
Order
$0.022
$0.0155
$0.0137
$0.00
$150.00
$0.003
$0.005
Price is for 6-month orders at a time of custom
single window envelope with 1 color ink being
printed on the front, back and inside of the
envelope. Price can go down or up as requirements
change
or order uantities chan e.
Cost to recreate the current return envelope:
Price is for 12-month orders at a time of custom
envelope with 1 color ink being printed on the front of the envelope. Price can go up or down as
requirements chan e or order quantities change.
Per lnfoSend standard double window outgoing
envelope with security tint and plastic film protecting the windows (with this option the mailing address
and return address are printed on the bill .
Per lnfoSend standard single window one color
printing on the front, back and inside of the 22Ib
paper stock return envelope with security tint and
plastic film protecting the windows, (with this option
the mailing address is printed on the remittance
stub). These envelopes use sustainably logged
paper.
There are no help desk costs.
A Statement of Work will be provided for every
chan e re uest after Go Live.
Per mail piece cost to process mailing addresses
using the National Change of Address (NCOA)
database. Bills are mailed to the new address.
This is the cost to image the documents for online
storage. Images are transferred to lnfoSend's Print
Image Archiving web application (storage costs on
line below). They are also stored on up to 1 CD
(FinalDoc CD product) per month and shipped to
the City for long- term archiving (no extra cost for
the CD). Additionally they can be transferred to the
City's network at no additional cost (FinalDoc
Transfer service .
Amendment No. 1 to Agreement/lnfoSend, Inc.
Rev. 10/25/2019
Optional Duplex fee $0.005 Upgrade to full color printed on both sides, base price of bill includes 4 colors front (full color) and 1 color back This upgrade will make full color-duplex print.
Document Storage $0.0025 This is the cost to store the images online for 24 (63,000 per month) months from the mail date. Images can be stored online for 48 months for $0.01 per image, and for
60 months for $0.0125 per imaqe.
Document Access $0.00 No cost for document access
(63,000 images per
month)
Mail Merge (price per Cost is a total of $0.13 per piece to perform a mail piece) merge and print and mail 1 page documents that
are formatted to use lnfoSend's standard double
window outgoing envelope and standard single
window return envelope. Price assumes mailing will
have at least 20,000 addresses. No setup fee.
Subtract $0.013 from materials cost if no return
envelope is required.
BangTail Envelopes $0.077 Price for 1-month orders of BangTail envelopes. per piece Price goes down if larger orders are placed.
"House Holding" - See No cost to provide this service if the pages fit in the grouping multiple Description regular outgoing envelope. If there are too many statements with the same pages grouped together to fit in the regular outgoing mailing address together envelope then they are inserted by hand into a flat in the same outgoing envelope and a $0.25 labor surcharge applies and envelope. the cost of the flat envelope is $0.16. Using house holding saves the City money because it reduces
postaqe costs.
Postage Deposit
lnfoSend purchases the postage needed to mail Client documents on the day of mailing. The postage charges are later invoiced to Client based on the Client's payment terms. lnfoSend requires Client to submit a postage deposit prior to the first mailing to facilitate the payment terms.
This amount will remain in deposit for the duration of the Agreement. Upon Agreement expiration or termination, Client must pay in full any outstanding invoices from lnfoSend for payables created under this Agreement; the postage deposit will be refunded within fifteen (15) days of the date that the last open invoice is paid.
The postage deposit is subject to an annual review and may be adjusted to account for changes to Client average mailing volume or changes to the USPS postage rates. There will be no more than one adjustment requested per year, it at all.
The postage deposit amount is calculated by multiplying the estimated number mail pieces per month by the current 5-Digit presorted first class postage rate. The postage deposit amount due for your account is:
P.O. amount on account: $22,680.00
Terms: Net 30
Amendment No. 1 to AgreemenUlnfoSend, Inc.
Rev. 10/25/2019