University of California (UC)
Contract # 2020002755
for
Print Goods and Services
with
Canon Solutions America, Inc.
Effective: December 16, 2020
The following documents comprise the executed contract between the University of California, Office of the President and Canon Solutions, America, Inc. effective December 16, 2020:
I. E
xecuted Purchasing Agreement
II. Supplier’s Response to the RFP, incorporated by reference Purchasing Agreement # 2020002755
TheAgreement to furnish certaingoods and services described hereinand inthedocuments referencedherein (“Goods and/orServices”)ismadebyandbetweenTheRegentsoftheUniversityofCalifornia,aCaliforniapubliccorporation(“UC”) onbehalfoftheUniversityofCalifornia,andthesuppliernamedbelow(“Supplier”).ThisAgreementisbindingon lyifitis negotiatedandexecutedbyanauthorizedrepresentativewiththeproperdelegationofauthority.
Supplier:CanonSolutionsAmerica,Inc.OneCanonPark,Melville,NewYork11747
1. StatementofWork
SupplieragreestoperformtheServiceslistedinthestatementofworkattachedasAttachmentA(“StatementofWork”)and anyotherdocumentsreferencedintheIncorporatedDocumentssectionherein,atthepricessetforthintheStatementof WorkandanyotherdocumentsreferencedintheIncorporatedDocumentssectionherein.Unlessotherwiseprovidedinthe Agreemen
t,UCwillnotbeobligatedtopurchaseaminimumamountofGoodsand/orServicesfromSupplier.
2. Term ofAgreement/Termination
a) TheinitialtermoftheAgreementwillbefrom12/16/20andthrough12/15/25(InitialTerm)andissubjectto earlierterminationasprovidedbelow.UC mayrenewtheAgreementfor5(five)successive1(one) Ͳyear periods(each,aRenewalTerm),byprovidingSupplierwithatleast15calendardays’wr itten noticebeforethe endoftheInitialTermoranyRenewalTerm.
b) UCmayterminatetheAgreementforconveniencebygivingSupplieratleast30calendardays'writtennotice.
c) UCorSuppliermayterminatetheAgreementforcausebygivingtheotherpartyatleast15days'noticetocure abrea
choftheAgreement(CurePeriod).IfthebreachingpartyfailstocurethebreachwithintheCurePeriod, thenonͲbreachingpartymayimmediatelyterminatetheAgreement.
3. Purchase Order;AdvancePayments
UnlessotherwiseprovidedintheAgreement,SuppliermaynotbeginprovidingGoodsand/orServicesuntilUCapprovesa PurchaseOrderfortheGoodsand/orServices.
4. Pricing, InvoicingMethod,andSettlementMethodandTerms
RefertoStatementofWorkorPurchaseOrderforPricing.For systemwideagreements,eachUCLocationwillspecifythe InvoicingMethodandPaymentOptionsthatwillapply,takingintoaccounttheoperationalcapabilitiesofSupplierandthe UC Location.See UC’s Procure to Pay Standards http://www.ucop.edu/procurementͲ services/_files/Matrix%20for%20website.pdffortheoptionsthatwillbeconsidered.Inthecaseofsystemwideagreements, eachUCLocationwillspecifythesetermsinaStatementofWorkorPurchaseOrder,asthecasemaybe.]
Allinvoicesmustclearlyindicatethefollowinginformation: a. Californiastateandlocalsalestaxasaseparatelineitem(ifapplicable),includingtherateemployed. b. PurchaseOrderorReleaseNumberandtheAgreemen tNumber c. DescriptionandQuantity,oftheProductsandSupportordered d. NetCostofeachitem
e. Anyapplicablediscount(s)
f. Referencetooriginalorderandinvoicenumberforallcreditinvoicesissued g. Originalorderandinvoicenumberforallcreditinvoicesissued h. Oninvoicesforimpressionsoroverage:foreachdevice,(1)thenu mberofimpressionsandtheimpressionrate,(2) the number of overage impressions and the impression overage rate, and (3) the taxable amount of these impressionsoroverage.TaxisNOTtobeincludedforlaborortechnicalservicecharges.
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i. Startandendmetercountsforeachdevice.
1. Maintenancechargesmustbeinvoicedonseparateinvoicesfromleaseorpurchasecharges.
2. IfaUCLocationhasanMFD/PrinterFleetmanagementprogram,individualdevicemaintenanceinvoicesandindividual deviceleaseinvoicesmustbeconsolidatedintoseparatesummaryinvoices.
3. InvoicesshallNOTcontainlineitemsfortraining,delivery,orotherchargesnotexpresslydetailedintheSOW.
4. Supplierwillprovideadesignatedcontactforbilling/invoicingquestionsandissues.Thiscontactmustbeavailable8Ͳ5 PST/PDT,MondayͲFriday.
5. InvoiceswillbesubmitteddirectlytotheUCLocations’AccountingDepartmentsunless:
a. The
MFD/PrinterFleetmanagementprogramattheUCLocationrequestsinvoicesfromBidderbesentdirectlytothe program,or
b. TheSupplierisnotifiedotherwisebyAmendmenttotheAgreement.
6. UsagebillingandMeterReading:
a. Meterreadingsmaynotbeestimatedforuseininvoicing,unlessapprovedbytheenduser b. Servicemetersmaynotbeusedforinvoicing,unlessapprovedbytheenduser c. If meters are supplied monthly by MFD/Printer Fleet management programs, these meters must be the basis for maintenanceinvoicing.
SupplierwillsubmitinvoicesfollowingthedesignatedinvoicemethoddirectlytoUCAccountsPayableDepartmentsateach UCLocation,unlessUCnotifiestheSupplierotherwisebyamendmenttotheAgreement.
5. Notices
AsprovidedintheUCTermsandConditionsofPurchase,noticesmaybegivenbyemail,whichwillbeconsideredlegalnotice onlyifsuchcommunicationsincludethefollowingtextintheSubjectfield:FORMALLEGALNOTICE–[insert,asthecasemay be,SuppliernameorUniversityofCalifornia].Ifaphysicalformatnoticeisrequired,itmustbesentbyovernightdeliveryor bycertifiedmailwithreturnreceiptrequested,attheaddressesspecifiedbelow. ToUC,regardingconfirmedorsuspectedBreachesasdefinedunderAppendix–DataSecurity:
Name DavidRusting
Phone 510Ͳ987Ͳ0086
Email [email protected]
Address 1111FranklinStreet
Oakland,CA94607
ToUC,regardingBreachesorSecurityIncidentsasdefinedunderAppendix–BusinessAssociate:
Name NoelleVidal
Phone 510.987.0725
Email [email protected]
Address 1111FranklinStreet
Oakland,CA94607
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ToUC,regardingpersonaldatabreachesasdefinedunderAppendix–GeneralDataProtectionRegulation:
Name MonteRatzlaff
Phone 51Ͳ987Ͳ0858
Email [email protected]
Address 1111FranklinStreet
Oakland,CA94607
ToUC,regardingcontractissuesnotaddressedabove:
Name MichaelWegmann
Phone 510Ͳ987Ͳ0428
Email [email protected]
Address 260CousteauPlaceSuite150
Davis,CA95618
ToSupplier:
Name CSACustomerCare
Phone
Email [email protected]
Address 300CommerceSquareBlvd.
Burlington,NJ08016
LegalNoticeforCanonSolutionsAmerica,Inc.
Name VP,Legal
Phone
Email [email protected]
Address OneCanonPark
Melville,NY11745
6. IntellectualProperty,CopyrightandPatents
/___/ TheGoodsand/orServicesinvolveWorkMadeforHire
/__X_/ TheGoodsand/orServicesdonotinvolveWorkMadeforHire
7. PatientProtectionandAffordableCareAct(PPACA)
/___/BecausetheServicesinvolvetemporaryorsupplementarystaffing,theyaresubjecttothePPACAwarrantiesinthe T&Cs.
/_X__/TheServicesdonotinvolvetemporaryorsupplementarystaffing,andtheyarenotsubjecttothePPACAwarranties intheT&Cs.
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8. PrevailingWages
/_X__/SupplierisnotrequiredtopayprevailingwageswhenprovidingtheServices.
9.FairWage/FairWork
/___/SupplierisnotrequiredtopaytheUCFairWage(definedas$13perhourasof10/1/15,$14perhourasof10/1/16, and$15perhourasof10/1/17)whenprovidingtheServices.
10.RestrictionRelatingtoConsultingServicesorSimilarContracts– FollowͲonContracts
PleasenoteaSupplierthatisawardedaconsultingservicesorsimilarcontractcannotlatersubmitabidorbeconsideredfor anywork“required,suggested,orotherwisedeemedappropriate”astheendproductoftheServices(seePublicContract CodeSection10515).
11.Insurance
DeliverthePDFversionoftheCertificateofInsurancetoUC’sBuyer,byemailwiththefollowingtextintheSubjectfield: CERTIFICATEOFINSURANCE–CanonSolutionsAmerica,Inc.
12.CooperativePurchasing
Supplier agrees to extend for Goods and/or Services to participating agencies (public and private schools, colleges and universities,cities,counties,nonͲprofits,andallgovernmentalentities)registeredwithOMNIAPartners,PublicSectorunder thetermsofthisagreement,subjectto16(i)below,thetermsofwhichshallbecontrolling.Allcontractualadministration issues(e.g.termsandconditions,extensions,andrenewals)willremainUC’sresponsibilityexceptasoutlinedintheabove referenced Request for Proposal “RFP – Print Goods and ServicesͲ – UC Systemwide.” Operational issues, fiduciary responsibility,paymentissues,performanceissuesandliabilities,anddisputesinvolvingindividualparticipatingagencieswill beaddressed,administered,andresolvedbyeachparticipatingagency.
13.ServiceͲSpecificand/orGoodsͲSpecificProvisions
SeeSOW
14.RecordsaboutIndividuals
RecordscreatedpursuanttotheAgreementthatcontainpersonalinformationaboutindividuals(includingstatementsmade byoraboutindividuals)maybecomesubjecttotheCaliforniaInformationPracticesActof1977,whichincludesarightof access by the subject individual. While ownership of confidential or personal information about individuals is subject to negotiatedagreementbetweenUCandSupplier,recordswillnormallybecomeUC’sproperty,andsubjecttostatelawand UCpoliciesgoverningprivacyandaccesstofiles.Whencollectingtheinformation,Suppliermustinformtheindividualthat therecordisbeingmade,andthepurposeoftherecord.Useofrecordingdevicesindiscussionswithemployeesispermitted onlyasspecifiedintheStatementofWork.
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15.AmendmentstotheUCTermsandConditionsofPurchase
15 A.TheUCTermsandConditionsofPurchase,dated2/20/2020areherebyamendedasfollows:
i. Article2.D.Thelastsentenceisamendedtoreadinfullasfollows:“Insuchevent,UCmaypurchaseorotherwise secureGoodsand/orServicesand,exceptasotherwiseprovidedherein,SupplierwillbeliabletoUCforanyexcess costsUCincursthereby.Suchexcesscostsshallbelimitedtoreplacementofsubstantiallylikeorsimilarreplaced GoodsorServices.”
ii. Article4firstsentenceisamendedtoreadinfullasfollows.
TheGoodsand/orServicesfurnishedwillbeexactlyasspecifiedintheAgreement,freefromalldefectsinSupplier's performance,design,skillandmaterials,and,exceptasotherwiseprovidedintheAgreement,willbesubjecttoa 10dayinspectionandtestbyUCatalltimesandplaces.
iii. Article7(B),subsection1isamendedwiththefollowingaddition:“Theforegoingprovisiongovernsonlytothe extentnotdirectlyaddressedinascopeofwork,softwareenduserlicenseagreement,orotherinstrument negotiatedbetweentheparties.Thirdpartydevelopedsoftwareissubjecttoitsenduserlicenseandapplicable maintenanceagreementwhichshallsolelygovernastothemattercontainedtherein,andanymodifications theretomustbeapprovedbythelicensorordeveloper.”
iv. Article8Thefirstparagraphisamendedasfollows:“Suppliershalldefend,indemnify,andholdharmless University,itsofficersemployees,andagents,fromandagainstalllosses,expenses(includingattorney'sfees), damages,andliabilitiesofanykindresultingfromorarisingoutofthisagreementand/orSupplier’sperformance hereunder,providedsuchlosses,expenses,damages,andliabilitiesaredueorclaimedtobeduetothenegligent orwillfulactsoromissionsofLessor,itsofficers,employees,agents,subcontractors,oranyonedirectlyor indirectlyemployedbythem,oranypersonorpersonsunderLessor'sdirectionandcontrol.”
v. Article17Aisamendedtoreadinfullasfollows:
PriceDecreases.SupplieragreestoimmediatelynotifyUCofanymanufacturersuggestedretailprice(MSRP) decreasesfromitssuppliers,andtopassthroughtoUCanypricedecreasesbasedonthediscountstructureinthe Agreement.
vi. AdditionalTerms:
a. Suppliershallnotbeliable(i)forbodilyinjury(includingdeath)ortangiblepropertydamageexcepttotheextent causedbysupplier’snegligenceorwillfulmisconduct,or(ii)forlossofrevenueorprofit,lossorcorruptionofdata, orspecial,punitive,indirect,incidentalorconsequentialdamages,arisingoutofthisAgreementorthe performanceornonͲperformanceofanyservicesortheuseoforinabilitytouseanyproducts,regardlessofthe legaltheoryonwhichaclaimmaybebasedandevenifSupplierhasbeenadvisedofthepossibilityofsuch damages.
Supplier’sliabilityonanyclaimarisingoutoforrelatedtothisAgreementandanyotheragreementsenteredinto inconnectiontherewith,regardlessofthelegaltheoryonwhichtheclaimisbased,shallnotexceedinan aggregateamountthesumof(a)ifcustomerpurchasedanyproducts,thetotalpurchasepricepaidbycustomer (ortheleasingcompanyifleasing)toSupplierfortheproductssubjecttotheclaim,and(b)astoallotherliability ofSupplier,chargespaidorpayablebycustomerfortheproductsorservicessubjecttotheclaimfortwelve(12) monthsprecedingthedateonwhichtheclaimismade.Shouldcustomerhaveprepaidanyamountforservices subjecttotheclaim,suchamountshallbeamortizedovertheapplicabletermofsaidservicesandSupplier’s liabilityshallbelimitedtotwelve(12)monthsofsuchamortizedpayments.
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15.BTheUCTermsandConditionsofEquipmentLease,dated12/15/1994areherebyamendedasfollows: i. Article 2firstsentenceisamendedtoreadinfullasfollows:TherestoftheArticleremainsthesame. TheGoodsand/orServicesfurnishedwillbeexactlyasspecifiedintheAgreement,freefromalldefectsinSupplier's performance,design,skillandmaterials,and,exceptasotherwiseprovidedintheAgreement,willbesubjecttoa 10ͲdayinspectionandtestbyUCatalltimesandplaces. ii. Article 5
a. Thefirstparagraphisamendedbyaddingthefollowing:“InordertoterminatetheAgreementoran order there under due to funding nonͲappropriation, University must provide Supplier with written noticeoftheinsufficientfunding. Thenoticemustcertifythatthecanceledequipmentisnotbeing replaced by equipment performing similar functions during the ensuing fiscal year. In addition, the University will be required to return the equipment to Supplier with transportation costs borne by Supplier.TheUniversitywillthenbereleasedfromitsobligationtomakeanyfurtherpaymentsbeyond thosethroughtheendofthelastfiscalyearforwhichfundshavebeenappropriated.” b. Thethirdparagraphisamendedbyaddingthefollowing:“Inaddition,uponUC’sdefault,UCwouldbe responsibleforallamountsowedatthetimeoftermination,plusthebalanceofleasepayments”
iii. Article 11isamendedtoreadinfullasfollows:“ShouldtheGoodsand/orServicesbecome,orinLessor’sopinion belikelytobecome,thesubjectofaclaimofinfringementofanypatent,copyright,trademark,tradename,trade secret,orotherproprietaryorcontractualrightofanythirdparty,LessorwillprovidewrittennoticetoUCofthe circumstances giving rise to such claim or likely claim. In the event that UC receives notice of a claim of infringementorismadeapartytooristhreatenedwithbeingmadeapartytoanyclaimofinfringementrelated totheGoodsand/orServices,UCwillprovideLessorwithnoticeofsuchclaimorthreat.Followingreceiptofsuch notice,Lessorwilleither(atLessor’ssoleelection)(i)procureforUCtherighttocontinuetousetheaffected portionoftheGoodsand/orServices,or(ii)replaceorotherwisemodifytheaffectedportionoftheGoodsand/or ServicestomakethemnonͲinfringing,orobtainareasonablesubstituteproductfortheaffectedportionofthe Goodsand/orServices,providedthatanyreplacement,modificationorsubstitutionunderthisparagraphdoes not effect a material change in the Goods and/or Services’ functionality. If none of the foregoing options is reasonablyacceptabletoUC,UCwillhavetherighttoterminatetheAgreementwithoutdamage,penalty,cost orfurtherobligation.”
iv. Article 15lastsentenceisamendedtoreadinfullasfollows: “Servicepenaltiesassociatedwithequipment maintenanceandcorrespondingequipmentdowntimeshallbeassetforthintheScopeofWork.”
v. Article17isamendedinfulltoreadasfollows:“Duringtheperiodof timethatpropertycoveredbythisorderis
inthepossessionofUniversity,University(anditscustomers,ifinstalledonUniversity'scustomers'premises)shalltake good care of the property and University shall be responsible for any loss of or damage to the property while in its possessionandcontrol,unlesssuchdamageorlossisaconsequence,directlyorindirectlyofintentionalornegligentacts oromissionsofLessororLessor'sagents.”
vi. Article18isamendedwiththefollowingaddition: “AdditionalendoftermOptions–SuppliershallprovidenoticetoUCdepartmentsatninety(90)daysand againatthirty(30)dayspriortoendoftheinitialleasetermthattheendoftermisimminent.Exceptinthe
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caseofaleaseschedulecontaininga$1.00purchaseoption,Universityshall,foreachorder(astoanindividual unitorallunitsprovidedundertheorder)informSupplierinwritingastoitsintentionsregardingrenewalor returnofleasedequipment.IntheabsenceoftheUCdepartment’sresponsetoSupplierinwriting,Supplier mayseektheassistanceoftheUniversity’sprocurementdepartmenttoobtainthewrittennotificationof renewalorreturnofleasedequipment.EachschedulerenewalapprovedbyUCwillbeonamonthtomonth basisatthesamepaymentamountandfrequencyunlessUniversity,atleastthirty(30)daysbeforetheendof thescheduledtermoftheorderoranyrenewalterm,either;(i)exercisesthepurchaseoptioninaccordance withthetermshereof,or;(ii)sendstoLessororSupplierwrittennoticethatUniversitydoesnotwanttorenew theorderandattheendofsuchtermreturnstherespectiveequipmentasprovidedbelow.Lessormaycancel theautomaticrenewaltermby,atleastthirty(30)daysbeforetheendofanyterm,sendingwrittennoticethat Lessordoesnotwanttherespectiveordertorenew.UnlesstheorderautomaticallyrenewsorUniversity purchasestheequipmentasprovidedintheagreement,shall,attheterminationoftherespectiveschedule, returntheequipmenttoLessoringoodoperatingcondition.Universityshallattheterminationofthe respectiveleaseororder,maketheequipmentavailabletoLessorforpickup.Theequipmentshallbeingood operatingcondition,ordinarywearandtearresultingfromproperuseexcepted(andifnotinsuchcondition, additionalfeesmayapply).If,foranyreason,UniversityshallfailtomaketheequipmentavailabletoLessorfor pickupbythelastdayoftheapplicableterm,UniversityshallpaytoLessorupondemand,onebillingperiod's payment(asspecifiedintheapplicableorder),foreachbillingperiod,orportionthereofthatsuchdeliveryis delayed.”
15.C.TheUCAppendixDataSecurityisamendedasfollows: Article1ismodifiedasfollows:ThefollowingisaddedtotheendofArticle1,SubsectionA: NotwithstandinganyprovisioninthisAppendixtothecontrary:(i)thisAppendixonlyappliestotheextentCSA (or “Supplier”) possesses UC Institutional Information as applicable to the Goods and Services (collectively “Services”)providedundertheAgreement,andtoCSA’sITResourceswheresuchUCInstitutionalInformationis stored or processed; (ii) As of the Effective Date the Goods and Services will not include the removal of UC Institutional Information from UC’s Information Resources, nor the storage or processing of UC Institutional InformationbyCSA,andshouldsubsequentServicesincludesame,thepartieswillreviewthisAppendixand mutuallyagreeonitsapplicabilitypriortosuchnewServicesbeingprovided.
16.IncorporatedDocuments
ThisAgreementanditsIncorporatedDocumentscontaintheentireagreementbetweentheParties,inorderofthebelow precedent(subjecttoSection12above),concerningitssubjectmatterandshallsupersedeallpriororotheragreements,oral andwrittendeclarationsofintentandotherlegalarrangements(whetherbindingornonͲbinding)madebythePartiesin respectthereof.
a. PurchasingAgreement#2020002755
b. UCTermsandConditionsofPurchaseDated2/27/20
c. UCTermsandConditionsofEquipmentLeaseDated12/15/94 d. UCAppendix–DataSecurityDated8/12/19
e. UCAppendixͲBusinessAssociate(HIPAA)Dated8/2/19 f. UCAppendix–GeneralDataProtectionRegulation(GDPR)Dated8/21/19 g. UCAppendix–eCommercedated7/19/19
h. StatementofWork–AttachmentA
i. OMNIAPartnersExhibitͲTermsapplicabletoallNonͲUniversityofCaliforniaEntities
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j. RFP–PrintGoodsandServices–UCSystemwide
17.EntireAgreement
TheAgreementanditsIncorporatedDocumentscontaintheentireAgreementbetweenthepartiesandsupersedeallprior writtenororalagreementswithrespecttothesubjectmatterherein.
ThisAgreementcanonlybesignedbyanauthorizedrepresentativewiththeproperdelegationofauthority.
THEREGENTSOFTHE CanonSolutionsAm
erica,Inc.
UNIVERSITYOFCALIFORNIA
________________________________ ___________________________________ (Signature) (Signature)
________________________________ ___________________________________ (PrintedName,Title) (PrintedName,Title)
________________________________ ____________________________________ (Date) (Date)
!"
#
G
DocuSigned by:
Justin Sullivan
C51AF9F2384C40B ...
Revised 2/27/2020
Terms and Conditions of Purchase
ARTICLE 1 – GENERAL
The equipment, materials, or supplies (“Goods”) and/or services (“Services”) furnished by Supplier (together, the “Goods and S ervices”) and covered by the UC Purchase Order (“PO”) and/or other agreem ent (which, when combined with these Terms and Conditions and a ny other documents incorporated by reference, will constitute the “Agreement”) are governed by the terms and conditions set forth herein.
As used herein, the term "Supplier" includes Supplier and its s ub-suppliers at any tier. As used herein, “UC” refers to The Re gents of the University of California, a corporation described in California Constitution Art. IX, Sec. 9, on behalf of the UC Locations id entified in the Agreement and/or the PO. UC and Supplier individually will be referred to as “Party” and collectively as “Parties.” Any define d terms not defined in these Terms and Conditions of Purchase will have the meaning ascribed to such term in any of the other documents incorporated in and constituting the Agreement. No other terms or conditions will be binding upon the Parties unless accepted by them in wr iting.
Written acceptance or shipment of all or any portion of the Goods, or the performance of all or any portion of the Services, covered by the Agreement, will constitute Supplier’s unqualified acceptance of all of the Agreement’s terms a nd conditions. The terms of any proposal referred to in the Agreement are included and made a part of th e Agreement only to the extent the proposal specifies the Goods and/or Services ordered, the price therefor, and the delivery thereof, and then only to the extent that such terms are consistent wit h the terms and conditions of the Agreement.
ARTICLE 2 – TERM AND TERMINATION
A. As applicable, the term of the Agreement (“Initial Term”) wil l be stated in the Agreement. Following the Initial Term, the Agreement may be extended by written mutual agreement.
B. UC’s obligation to proceed is conditioned upon the appropriat ion of state, federal and other sources of funds not controlled by UC ("Funding"). UC will have the right to terminate the Agreement without damage, penalty, cost or further obligation in the even t that through no action or inaction on the part of UC, the Funding is withdrawn.
C. UC may, by written notice stating the extent and effective date thereof, terminate the Agreement for convenience in whole or in part, at any time. The effective date of such termination shall be co nsistent with any requirements for providing notice specified i n the Agreement, or immediate if no such terms are set forth in the Agreement. As specified in the termination notice, UC will pay Supplier as full compensation the pro rata Agreement price for performan ce through the later of the date that (i) UC provided Supplier with notice of termination or (ii) Supplier’s provision of Goods and/or Services will terminate.
D. UC may by written notice terminate the Agreement for Supplier’s breach of the Agreement, in whole or in part, at any time, if Supplier refuses or fails to comply with the provisions of the Agreement, or so fails to make progress as to endanger performance and does not cure such failure within five (5) business days, or fails to supply the Goods and/or Services within the time specified or any written extension thereof. In such event, UC may purchase or otherwise secure Goods and/or Services and, except as otherwise provided herein, Supplier will be liable to UC for any excess costs UC incurs thereby.
E. UC’s Appendix – Data Security, Appendix – BAA, and/or Appendix – GDPR will control in the event that one or more appendices are incorporated into the Agreement and conflicts with the provisions of this Article.
ARTICLE 3 – PRICING, INVOICING METHOD, AND SETTLEMENT METHOD AND TERMS.
Pricing is set forth in the Agreement or Purchase Order, and th e amount UC is charged and responsible for shall not exceed the amount specified in the Agreement unless UC has given prior written ap proval. Unless otherwise agreed in writing by UC, Supplier will use the invoicing method and payment settlement method (and will extend the terms applicable to such settlement method) set forth in U C’s Supplier Invoicing, Terms & Settlement Matrix. UC will pay Supp lier, upon submission of acceptable invoices, for Goods and/or Serv ices provided and accepted. Invoices must be itemized and reference the Agreement or Purchase Order number. UC will not pay shippin g, packaging or handling expenses, unless specified in the Agreeme nt or Purchase Order. Unless otherwise provided, freight is to be FOB destination. Any of Supplier’s expenses that UC agrees to reimb urse will be reimbursed under UC’s Travel Policy, which may be found at http://www.ucop.edu/central-travel-management/resources/index.html. Where applicable, Supplier will pay all taxes imposed on Supplier in connection with its performance under the Agreement, including any federal, state and local income, sales, use, excise and ot her taxes or assessments. Notwithstanding any other provision to the contrary, UC will not be responsible for any fees, interest or surcharges Supplier wishes to impose.
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Terms and Conditions of Purchase
ARTICLE 4 – INSPECTION.
The Goods and/or Services furnished will be exactly as specified in the Agreement, free from all defects in Supplier's performance, design, skill and materials, and, except as otherwise provided in the Agreement, will be subject to inspection and test by UC at all times and places.
If, prior to final acceptance, any Goods and/or Services furnis hed are found to be incomplete, or not as specified, UC may rej ect them, require Supplier to correct them at the sole cost of Supplier, or require provision of such Goods and/or Services at a reduction in price that is equitable under the circumstances. If Supplier is unable or refuses to correct such deficiencies within a time UC deems re asonable, UC may terminate the Agreement in whole or in part. Supplier will bear all risks as to rejected Goods and/or Services and, in ad dition to any costs for which Supplier may become liable to UC under other provisions of the Agreement, will reimburse UC for all transportation costs, other related costs incurred, or payments to Supplier in accordance with the terms of the Agreement for unaccepted Goods and/or Services and materials and supplies incidental thereto. Notwithstanding final acceptance and payment, Supplier will be liable for late nt defects, fraud or such gross mistakes as amount to fraud.
ARTICLE 5 – ASSIGNED PERSONNEL; CHARACTER OF SERVICES
Supplier will provide the Services as an independent contractor and furnish all equipment, personnel and materiel sufficient to provide the Services expeditiously and efficiently, during as many hours pe r shift and shifts per week, and at such locations as UC may so require.
Supplier will devote only its best-qualified personnel to work under the Agreement. Should UC inform Supplier that anyone providing the Services is not working to this standard, Supplier will immedia tely remove such personnel from providing Services and he or sh e will not 0again, without UC’s written permission, be assigned to provide Services. At no time will Supplier or Supplier’s employees, s ub-suppliers, agents, or assigns be considered employees of UC for any purpose, including but not limited to workers’ compensation provisions. Supplier shall not have the power nor right to bind or obligate UC, and Supplier shall not hold itself out as having such authority. S upplier shall be responsible to UC for all Services performed by Supplier’s employees, agents and subcontractors, including being responsible for ensuring payment of all unemployment, social security, payroll, contributions and other taxes with respect to such employees, agents an d subcontractors.
ARTICLE 6 – WARRANTIES
In addition to the warranties set forth in Articles 11, 12, 17, 23, 24, 25 and 26 herein, Supplier makes the following warrant ies. Supplier acknowledges that failure to comply with any of the warranties in the Agreement will constitute a material breach of the Agree ment and UC will have the right to terminate the Agreement without damage, penalty, cost or further obligation.
A. General Warranties. Supplier represents, warrants and covena nts that: (i) Supplier is free to enter into this Agreement and t h at Supplier is not, and will not become, during the Term, subject to any restrictions that might restrict or prohibit Supplier fr om performing the Services or providing the Goods ordered hereunder ; (ii) Supplier will comply with all applicable laws, rules and regulations in performing Supplier’s obligations hereunder; (ii i) the Goods and/or Services shall be rendered with promptness and diligence and shall be executed in a skilled manner by competent personnel, in accordance with the prevailing industry standards; and if UC Appendix Data Security is NOT included:(iv) Supplier has developed a business interruption and disaster recovery program and is executing such program to assess and reduce the extent to wh ich Supplier’s hardware, software and embedded systems may be susceptible to errors or failures in various crisis (or force m ajeure) situations; (v) if Supplier uses electronic systems for c r e a t i n g , modifying, maintaining, archiving, retrieving or transmitting a ny records, including test results that are required by, or sub ject to inspection by an applicable regulatory authority, then Supplier represents and warrants that Supplier’s systems for electronic records are in compliance; and (vi) Supplier agrees that the Goods and/or Services furnished under the Agreement will be covered by the most favorable warranties Supplier gives to any customer for the sam e or substantially similar goods or services, or such other mor e favorable warranties as specified in the Agreement. The rights and remedies so provided are in addition to and do not limit any rights afforded to UC by any other article of the Agreement.
B. Permits and Licenses. Supplier agrees to procure all necessa ry permits or licenses and abide by all applicable laws, regula tions and ordinances of the United States and of the state, territory and political subdivision or any other country in which the Goods and/or Services are provided.
C. Federal and State Water and Air Pollution Laws. Where applic able, Supplier warrants that it complies with the requirements in UC Business and Finance Bulletin BUS-56 (Materiel Management; Purchases from Entities Violating State or Federal Water or Air Pollution Laws). Consistent with California Government Code 4477, these requirements do not permit UC to contract with entities in violation of Federal or State water or air pollution laws.
D. Web Accessibility Requirements. As applicable to the Supplies and/or Services being provided under the Agreement, Supplier warrants that:
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Terms and Conditions of Purchase
1. It complies with California and federal disability laws and r egulations; and
2. The Goods and/or Services wi ll conform to the accessibility requirements of WCAG 2.0AA.
3. Supplier agrees to promptly respond to and resolve any compla int regarding accessibility of its Goods and/or Services; E. General Accessibility Requirements. Supplier warrants that:
1. It will comply with California and federal disability laws and regulations;
2. Supplier will promptly respond to remediate to any identified accessibility defects in the Goods and Services to conform to WCAG
2.0 AA; and
3. Supplier agrees to promptly respond to and use reasonable efforts to resolve and remediate any complaint regarding accessibility of its Goods and/or Services.
F. Warranty of Quiet Enjoyment. Supplier warrants that Supplier has the right of Quiet Enjoyment in, and conveys the right of Quiet Enjoyment to UC for UC’s use of, any and all intellectual property that will be needed for Supplier’s provision, and UC’s use of, the Goods and/or Services provided by Supplier under the Agreement.
G. California Child Abuse and Negl ect Reporting Act ("CANRA"). Where applicable, Supplier warrants that it complies with CANRA.
H. Debarment and Suspension. Supplier warrants that it is not presently debarred, suspended, proposed for debarment, or declare d ineligible for award of federal contracts or participation in federal assistance programs or activities.
I. UC Trademark Licensing Code of Conduct. If the Goods will bear UC’s name (including UC campus names, abbreviations of these names, UC logos, UC mascots, or UC seals) or other trademarks owned by UC, Supplier warrants that it holds a valid license from UC an d complies with the Trademark Licensing Code of Conduct policy, available at http://policy.ucop.edu/doc/3000130/TrademarkLicensing.
J. Outsourcing (Public Contract Code section 12147) Compliance. Supplier warrants that if the Agreement will displace UC employ ees, no funds paid under the Agreement will be used to train workers who are located outside of the United States, or plan to reloc ate outside the United States as part of the Agreement. Additionall y, Supplier warrants that no work will be performed under the Agreement with workers outside the United States, except as described in Supplier’s bid. If Supplier or its sub-supplier perf orms the Agreement with workers outside the United States during the life of the Agreement and Supplier did not describe such work in its bid, Supplier acknowledges and agrees that (i) UC may terminate the Agreement without further obligation for noncompliance, and (ii ) Supplier will forfeit to UC the amount UC paid for the percentage of work that was performed with workers outside the United States and not described in Supplier’s bid.
ARTICLE 7 – INTELLECTUAL PROPERTY, COPYRIGHT, PATENTS, AND DATA RIGHTS A. Goods and/or Services Involving Work Made for Hire.
1. Unless UC indicates that the Goods and/or Services do not inv olve work made for hire, Supplier acknowledges and agrees that any deliverables provided to UC by Supplier in the performance of the Agreement, and any intellectual property rights therein, (hereinafter the "Deliverables") will be owned by UC. The Deliverables will be considered "work made for hire" under U.S. copyright law and all right, title, and interest to and in such Deliverables including, but not limited to, any and all copyri ghts or trademarks, will be owned by UC. In the event that it is deter mined that UC is not the owner of such Deliverables under the "work made for hire" doctrine of U.S. copyright law, Supplier h ereby irrevocably assigns to UC all right, title, and interest to and in such Deliverables and any copyrights or trademarks thereto.
2. The Deliverables must be new and original. Supplier must not use any pre-existing copyrightable or trademarked images, writings, or other proprietary materials (hereinafter "Pre-Existing Materials") in the Deliverables without UC’s prior written permission. In the event that Supplier uses any Pre-Existing Materials in the Deliverables in which Supplier has an ownership interest, UC is hereby granted, and will have, a non-exclusive, royalty-free, irrevocable, perpetual, paid-up, worldwide license (with the right to sublicense) to make, have made, copy, modify, make derivative w orks of, use, perform, display publicly, sell, and otherwise distribute such Pre-Existing Materials in connection with the Deliverables.
3. Whenever any invention or discovery is made or conceived by S upplier in the course of or in connection with the Agreement, Supplier will promptly furnish UC with complete information with respect thereto and UC will have the sole power to determine whether and where a patent application will be filed and to det ermine the disposition of title to and all rights under any application or patent that may result.
4. Supplier is specifically subject to an obligation to, and her eby does, assign all right, title and interest in any such int ellectual property rights to UC as well as all right, title and interest in tangible research products embodying any such inventions whether t h e in ve n ti on s ar e p at en t ab le or n ot . S up p li e r ag r e es t o p r omptly execute any additional documents or forms that UC may require in order to effectuate such assignment.
B. Goods and/or Services Not Involving Work Made for Hire.
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1. If the Goods and/or Services d o not involve work made for hire, and in the event that Supplier uses any Pre-Existing Materials in the Deliverables in which Supplier has an ownership interest, U C is hereby granted, and will have, a non-exclusive, royalty-fr ee, irrevocable, perpetual, paid-up, worldwide license (with the ri ght to sublicense) to make, have made, copy, modify, make derivative works of, use, perform, display publicly, sell, and otherwise distribute such Pre-Existing Materials in connection with the Deliverables.
2. The Deliverables must be new and original. Supplier must not use any Pre-Existing Materials in the Deliverables without UC’s prior written permission.
3. Whenever any invention or discovery is made or conceived by S upplier in the course of or in connection with the Agreement, Supplier will promptly furnish UC complete information with res pect thereto and UC will have the sole power to determine whether and where a patent application will be filed and to det ermine the disposition of title to and all rights under any application or patent that may result.
4. Supplier is specifically subject to an obligation to, and her eb y d oe s , a s s i g n a l l rig h t , t i t l e a nd i n t ere s t i n a n y s u c h in t ellectual property rights to UC as well as all right, title and interest in tangible research products embodying any such inventions whether t h e in ve n ti on s ar e p at en t ab le or n ot . S up p li e r ag r e es t o p r omptly execute any additional documents or forms that UC may require in order to effectuate such assignment.
C. General. Should the Goods and/or Services become, or in Supplier’s opinion be likely to become, the subject of a claim of infringement of any patent, copyright, trademark, trade name, trade secret, or other proprietary or contractual right of any third party, Supplier will provide written notice to UC of the circumstances giving rise t o such claim or likely claim. In the event that UC receives no tice of a claim of infringement or is made a party to or is threatened with being made a party to any claim of infringement related to the Goods and/or Services, UC will provide Supplier with notice of such c laim or threat. Following receipt of such notice, Supplier wil l either (at Supplier’s sole election) (i) procure for UC the right to continue to use the affected portion of the Goods and/or Services, or (ii) replace or otherwise modify the affected portion of the Goods and/or Services to make them non-infringing, or obtain a reasonable substitute product for the affected portion of the Goods and/or Services, provided that any replacement, modification or substitution under this paragraph does not effect a material change in the Goods and/or Services’ functionality. If none of the foregoing options is reasonably acceptable to UC, UC will have the right to terminate the Agreement without damage, penalty, cost or further obligation.
D. UC Rights to Institutional Information. Institutional Information shall belong exclusively to UC and unless expressly provide d, this Agreement shall not be construed as conferring on Supplier any patent, copyright, trademark, license right or trade secret own ed or obtained by UC. Any right for Supplier to use Institutional Inf ormation is solely provided on a non-exclusive basis, and only to the extent required for Supplier to provide the Goods or Services under the Agreement. As used herein, “Institutional Information” means any information or data created, received, and/or collected by U C o r o n i t s b e h a l f , i n c l u d i n g b u t n o t l i m i t e d t o a p p l i c a t i o n logs, metadata and data derived from such data.
ARTICLE 8 – INDEMNITY AND LIABILITY
To the fullest extent permitted by law, Supplier will defend, indemnify, and hold harmless UC, its officers, employees, and agents, from and against all losses, expenses (including, without limitation, reasonable attorneys' fees and costs), damages, and liabilities of any kind resulting from or arising out of the Agreement, including the performance hereunder of Supplier, its officers, employees, agents, sub-su ppliers, or anyone directly or indirectly employed by Supplier, or any person or persons under Supplier's direction and control, provided such losses, expenses, damages and liabilities are due or claimed to be due to the acts or omissions of Supplier, its officers, employees, agents, sub- suppliers, or anyone directly or indirectly employed by Supplier, or any person or persons under Supplier's direction and control. UC agrees to provide Supplier with prompt notice of any such claim or act ion and to permit Supplier to defend any claim or action, and t hat UC will cooperate fully in such defense. UC retains the right to participate in the defense against any such claim or action, and the right to consent to any settlement, which consent will not unreasonably be withheld.
In the event Appendix DS applies to this Agreement, Supplier sh all reimburse or otherwise be responsible for any costs, fines or penalties imposed against UC as a result of Supplier’s Breach of Institut ional Information and/or failure to cooperate with UC’s respons e to such Breach. As used herein, “Breach” means: (1) any disclosure of Institutional Information to an unauthorized party or in an unlawful manner; (2) unauthorized or unlawful acquisition of information that co mpromises the security, confidentiality or integrity of Institu tional Information and/or IT Resources; and (3) the acquisition, access, use, or disclosure of Protected Health Information or medical information in a manner not permitted under the Health Insurance Portabilit y and Accountability Act (HIPAA) or California law. “IT Resourc es” means IT infrastructure, cloud services, software, and/or hardware with computing and/or networking capability that is Supplier owned/managed, or UC-owned, or a personally owned device that stores Institutional Information, is connected to UC systems, is connected to UC networks, or is used for UC business.
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ARTICLE 9 – INSURANCE
Supplier, at its sole cost and expense, will insure its activit ies in connection with providing the Goods and/or Services and obtain, keep in force, and maintain the following insurance with the minimum limits set forth below, unless UC specifies otherwise:
A. Commercial Form General Liability Insurance (contractual li ability included) with limits as follows:
1. Each Occurrence $ 1,000,000
2. Products/Completed Operations Aggregate $ 2,000,000
3. Personal and Advertising Injury $ 1,000,000
4. General Aggregate $ 2,000,000
B. Business Automobile Liability Insurance for owned, schedule d, non-owned, or hired automobiles with a combined single limit of not less than one million dollars ($1,000,000) per occurrence. (Required only if Supplier drives on UC premises or transports UC employees, officers, invitees, or agents in the course of supplying the Goods and/or Services to UC.) C. If applicable, Professional Liability Insurance with a limit of two million dollars ($2,000,000) per occurrence or claim with an aggregate of not less than two million dollars ($2,000,000). If this insu rance is written on a claims-made form, it will continue for th ree years following termination of the Agreement. The insurance will have a retroactive date of placement prior to or coinciding with th e effective date of the Agreement.
D. Workers' Compensation as required by applicable state law and Employer’s Liability with limits of one million dollars ($1,000,000) per occurrence. Workers' Compensation as required by applicable sta te law and Employer’s Liability with limits of one million doll ars ($1,000,000) per occurrence.
E. If applicable, Supplier Fidelity Bond or Crime coverage for the dishonest acts of its employees in a minimum amount of one million dollars ($1,000,000). Supplier will endorse such policy to incl ude a “Regents of the University of California Coverage” or “Jo int Payee Coverage” endorsement. UC and, if so requested, UC’s officers, employees, agents and sub-suppliers will be named as "Loss Payee, as Their Interest May Appear” in such Fidelity Bond.
F. In the event Appendix DS applies to this Agreement, Supplier, at its sole cost and expense, will obtain, keep in force, and maintain one or more insurance policies that provide coverage for technology, professional liability, data protection, and/or cyber liability. Typically referred to as Privacy, Technology and Data Security Liability, Cyber Liability, or Technology Professional Liability insuranc e, it will cover liabilities for financial loss due to the acts, omissions, or intentional misconduct of Supplier, its officers, employees, agents, sub- suppliers, or anyone directly or indirectly employed by Supplie r, or any person or persons under Supplier’s direction and cont rol, in connection with the performance of this Agreement, as well as a ll Supplier costs, including damages it is obligated to pay UC or any third party, that are associated with any confirmed or suspecte d Breach or compromise of Institutional Information. In some c ases, Professional Liability policies may include some coverage for data breaches or loss of Institutional Information. Regardless of the type of policy(ies) in place, such coverage will include without lim itation: (i) costs to notify parties whose data were lost or co mpromised; (ii) costs to provide credit monitoring and credit restoration services to parties whose data were lost or compromised; (iii) costs associated with third party claims arising from the confirmed o r suspected Breach or loss of Institutional Information, includ ing litigation costs and settlement costs; (iv) any investigation, enforcement, fines and penalties, or similar miscellaneous cost s; and (v) any payment made to a third part y as a r e s u l t of e x t or t i on r e l at e d t o a c on fi r me d or s u s p e cte d Br e ach . Th e f ol l owi n g i n s u r an ce coverage is based on the highest Protection Level Classification of Institutional Information identified in Exhibit 1 to Appendix DS:
1. P1 - This insurance policy must have minimum limits of $500,000 each occurrence and $500,000 in the aggregate.
2. P2 - This insurance policy must have minimum limits of $1,00 0,000 each occurrence and $1,000,000 in the aggregate.
3. P
3 and P4, less than 70,000 records - this insurance policy must have minimum limits of $5,000,000 each occurrence and $5,000,000 in the aggregate.
4. P3 and P4, 70,000 or more records - this insurance policy must have minimum limits of $10,000,000 each occurrence and $10,000,000 in the aggregate.
Protection Level Classifications are defined in the UC Systemwi d e I n f o r m a t i o n S e c u r i t y C l a s s i f i c at i o n o f I n f o r m a t i o n a n d I T R esources:
https://security.ucop.edu/policies/institutional-information-and-it-resource-classification.html G. Additional other insurance in such amounts as may be reasona bly required by UC against other insurable risks relating to performance.
If the above insurance is written on a claims-made form, it will continue for three years following termination of the Agreement. The insurance will have a retroactive date of placement prior to or coinciding with the effective date of the Agreement. If the ab ove insurance coverage is modified, changed or cancelled, Supplier will provide UC with not less than fifteen (15) days’ advance w ritten notice of such modification, change, or cancellation, and will promptly obtain replacement coverage that complies with this Article.
I. The coverages referred to under A and B of this Article mus t include UC as an additional insured. It is understood that th e coverage and limits referred to under A, B and C of this Article will not in any way limit Supplier’s liability. Supplier will furnish UC with certificates
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of insurance (and the relevant endorsement pages) evidencing compliance with all requirements prior to commencing work under the Agreement. Such certificates will:
1. Indicate that The Regents of the University of California h as been endorsed as an additional insured for the coverage referred to under A and B of this Article. This provision will only apply i n proportion to and to the extent of the negligent acts or omis sions of Supplier, its officers, agents, or employees.
2. Include a provision that the coverage will be primary and w ill not participate with or be excess over any valid and collec tible insurance or program of self-insurance carried or maintained by UC.
ARTICLE 10 – USE OF UC NAME AND TRADEMARKS
Supplier will not use the UC name, abbreviation of the UC name, trade names and/or trademarks (i.e., logos and seals) or any d erivation thereof, in any form or manner in advertisements, reports, or other information released to the public, or place the UC name, abbreviations, trade names and/or trademarks or any derivation thereof on any consumer goods, products, or services for sale o r distribution to the public, without U C ’ s prior written approval. Supplier agrees to comply at all times with California Educa tion Code Section 92000.
ARTICLE 11 – FEDERAL FUNDS
Supplier who supplies Goods and/or Services certifies and repre sents its compliance with the following clauses, as applicable. Supplier s h a l l p r o m p t l y n o t i f y U C o f a n y c h a n g e o f s t a t u s w i t h r e g a r d t o these certifications and representations. These certification s and representations are material statements upon which UC will rely.
A. For commercial transactions involving funds on a federal cont ract (federal awards governed by the FAR), the following provis ions apply, as applicable:
1. FAR 52.203-13, Contractor Code of Business Ethics and Conduct ;
2. FAR 52.203-17, Contractor Employee Whistleblower Rights and R equirement to Inform Employees of Whistleblower Rights;
3. FAR 52.203-19, Prohibition on Requiring Certain Internal Conf identiality Agreements or Statements;
4. FAR 52.219-8, Utilization of Small Business Concerns;
5. FAR 52.222-17, Non-displacement of Qualified Workers;
6. FAR 52.222-21, Prohibition of Segregated Facilities;
7. FAR 52.222-26, Equal Opportunity;
8. FAR 52.222-35, Equal Opportunity for Veterans;
9. FAR 52.222-36, Equal Opportunity for Workers with Disabilitie s;
10. FAR 52.222-37, Employment Reports on Veterans;
11. FAR 52.222-40, Notification of Employee Rights Under the National Labor Relations Act;
12. FAR 52.222-41, Service Contract Labor Standards;
13. FAR 52.222-50, Combating Trafficking in Persons;
14. FAR 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment - Requirements;
15. FAR 52.222-53, Exemption from Application of the Service Con tract Labor Standards to Contracts for Certain Services - Requirements;
16. FAR 52.222-54, Employment Eligibility Verification;
17. FAR 52.222-55, Minimum Wages Under Executive Order 13658;
18. FAR 52.222-62, Paid Sick Leave under Executive Order 13706;
19. FAR 52.224-3, Privacy Training;
20. FAR 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations;
21. FAR 52.233-1, Disputes; and
22. FAR 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels.
B. For non-commercial transactions involving funds on a federal contract, the UC Appendix titled ‘Federal Government Contracts Special terms and Conditions (Non-Commercial Items or Services )’ and located at www.ucop.edu/procurement-services/policies- forms/index.html is hereby incorporated herein by this reference.
C. For transactions involving funds on a federal grant or cooper ative agreement (federal awards governed by eCFR Title 2, Subti tle A, Chapter II, Part 200) the following provisions apply, as applicable:
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1. Rights to Inventions. If Supplier is a small business firm or nonprofit organization, and is providing experimental, develop ment, or research work under this transaction, Supplier must comply w ith the requirements of 3 CFR Part 401, “Rights to Inventions Made by nonprofit Organizations and Small Business Firms Under Government Grants, Contracts, and Cooperative Agreements”.
2. Clean Air Act. Supplier agrees to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air Act (42 U.S.C. 7401-7671q) and the Federal Water Pollution Control Act as amended (33 U.S.C. 1251-1387). Violations must be reported to the Federal awarding agency and the Regional Office of the Environmental Protection Agency (EPA).
3. Byrd Anti-Lobbying. Supplier certifies that it will not, and has not used Federal appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract, grant or any other award covered by 31 U.S.C. 1352.
4. Procurement of Recovered Materials. If Supplier is a state ag ency or agency of a political subdivision of a state, then Supp lier must comply with section 6002 of the Solid Waste Disposal Act, as amended by the Resource Conservation and Recovery Act.
D. In these provisions, the term "contractor" as used therein will refer to Supplier, and the terms “Government” or “Contracting Officer” as used therein will refer to UC. Where a purchase of items is for fulfillment of a specific U.S. Government prime or subcont ract, additional information and/or terms and conditions may be inclu d e d i n an at t ache d s up p le me nt . By s u b mi t t i ng an i n voi ce t o U C, Supplier is representing to UC that, at the time of submission:
1. Neither Supplier nor its principals are presently debarred, suspended, or proposed for debarment by the U.S. government (see FAR 52.209-6);
2. Supplier has filed all compliance reports required by the Equ al Opportunity clause (see FAR 52.222-22); and
3. Any Supplier representations to UC about U.S. Small Business Administration or state and local classifications, including bu t not limited to size standards, ownership, and control, are accurate and complete.
4. Byrd Anti-Lobbying. Supplier certifies that it will not, and has not used Federal appropriated funds to pay any person or organization for influencing or attempting to influence an offi cer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract, grant or any other award covered by 31 U.S.C. 1352.
ARTICLE 12 – EQUAL OPPORTUNITY AFFIRMATIVE ACTION
Supplier will abide by the requirements set forth in Executive Orders 11246 and 11375. Where applicable, Supplier will comply with 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a), incorporated by reference with this statement: “This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60- 741.5(a). These regulations prohibit discrimination against qua lified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender ident ity, national origin, protected veteran status or disability.” With respect to activities occurring in the State of California, Supplier agree s to adhere to the California Fair Employment and Housing Act. Supplier will provide UC on request a breakdown of its labor force by groups as specified by UC, and will discuss with UC its policies and practices relating to its affirmative action programs. Supplier will not maintain or provide facilities for employees at any establishment under its control that are segregated on a basis prohibited by federal law. Separate o r single-user restrooms and necessary dressing or sleeping areas must be provided, however, to ensure privacy.
ARTICLE 13 – LIENS
Supplier agrees that upon UC’s request, Supplier will submit a swor n statement setting forth the work performed or material furnished by sub-suppliers and material men, and the amount due and to become due to each, and that before the final payment called for und er the Agreement, will upon UC’s request submit to UC a complete set o f vouchers showing what payments have been made for such work performed or material furnished. Supplier will promptly notify UC in writing, of any claims, demands, causes of action, liens or suits brought to its attention that arise out of the Agreement. UC will not make final payment until Supplier, if required, delivers to UC a complete release of all liens arising out of the Agreement, or receipts in full in lieu thereof, as UC may require, and if required in either case, an affidavit that as far as it has knowledge or information, the r eceipts include all the labor and materials for which a lien co uld be filed; but Supplier may, if any sub-supplier refuses to furnish a release or receipt in full, furnish a bond satisfactory to UC to indemnify it against any claim by lien or otherwise. If any lien or claim remains unsat isfied after all payments are made, Supplier will refund to UC all monies that UC may be compelled to pay in discharging such lien or claim, including all costs and reasonable attorneys' fees.
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ARTICLE 14 – PREMISES WHERE SERVICES ARE PROVIDED
A. Cleaning Up. Supplier will at all times keep UC premises whe re the Services are performed and adjoining premises free from accumulations of waste material or rubbish caused by its employees or work of any of its sub-suppliers, and, at the completion of the Services; will remove all rubbish from and about the premises a nd all its tools, scaffolding, and surplus materials, and will leave the premises "broom clean" or its equivalent, unless more exactly specified. In case of dispute between Supplier and its sub-suppliers as to responsibility for the removal of the rubbish, or if it is n ot promptly removed, UC may remove the rubbish and charge the c ost to Supplier.
B. Environmental, Safety, Health and Fire Protection. Supplier will take all reasonable precautions in providing the Goods and Services to protect the health and safety of UC employees and members of the public and to minimize danger from all hazards to life and property, and will comply with all applicable environmental pro tection, health, safety, and fire protection regulations and requirements (including reporting requirements). In the event that Supplier fails to comply with such regulations and require ments, UC may, without prejudice to any other legal or contractual rights of UC, issue an order stopping all or any part of the provision of the Goods and/or Services; thereafter a start order for resumption of providing the Goods and/or Services may be issued at UC’s discretion.
Supplier will not be entitled to make a claim for extension of time or for compensation or damages by reason of or in connection with such stoppage. Supplier will have sole responsibility for the safety of all persons employed by Supplier and its sub-supplier s on UC premises, or any other person who enters upon UC premises for reasons relating to the Agreement. Supplier will at all times maintain good order among its employees and all other persons who come o nto UC's premises at Supplier's request and will not engage any unfit or unskilled person to provide the Goods and/or Services. Supplier will confine its employees and all other persons who come onto UC's premises at Supplier's request or for reasons relating to the Agreement and its equipment to that portion of UC's premises where the Services are to be provided or to roads leading to an d from such work sites, and to any other area which UC may perm it Supplier to use. Supplier will take all reasonable measures and precautions at all times to prevent injuries to or the death of any of its employees or any other person who enters upon UC premises at Supplier’s request. Such measures and precautions will include, but will not be limited to, all safeguards and warnings necessary t o protect workers and others against any conditions on the prem ises that could be dangerous and to prevent accidents of any kind whenever the Goods and/or Services are being provided in proximity to any moving or operating machinery, equipment or facilities, whether such machinery, equipment or facilities are the property o f or are being operated by, Supplier, its sub-suppliers, UC or other persons. To the extent compliance is required, Supplier will comply with all relevant UC safety rules and regulations when on UC premises.
C. Tobacco-free Campus. UC is a tobacco-free institution. Use o f cigarettes, cigars, oral tobacco , electronic cigarettes and a ll other tobacco products is prohibited on all UC owned or leased sites.
ARTICLE 15 – LIABILITY FOR UC - FURNISHED PROPERTY
Supplier assumes complete liability for any materials UC furnishes to Supplier in connection with the Agreement and Supplier agrees to pay for any UC materials Supplier damages or otherwise is not able to account for to UC's satisfaction. UC furnishing to Supplier any materials in connection with the Agreement will not, unless otherwise exp ressly provided in writing by UC, be construed to vest title th ereto in Supplier.
ARTICLE 16 – COOPERATION
Supplier and its sub-suppliers, if any, will cooperate with UC and other suppliers and will so provide the Services that other cooperating suppliers will not be hindered, delayed or interfered with in t he progress of their work, and so that all of such work will be a finished and complete job of its kind.
ARTICLE 17 – ADDITIONAL TERMS APPLICABLE TO THE FURNISHING OF GOODS The terms in this Article have special application to the furnishing of Goods:
A. Price Decreases. Supplier agrees immediately to notify UC of any price decreases from its suppliers, and to pass through to UC any price decreases.
B. Declared Valuation of Shipments. Except as otherwise provided in the Agreement, all shipments by Supplier under the Agreement for UC's account will be made at the maximum declared value applicable to the lowest transportation rate or classification and the bill of lading will so note.
C. Title. Title to the Goods purchased under the Agreement will p a s s d i r e c t l y f r o m S u p p l i e r t o U C a t t h e f . o . b . p o i n t s h o w n , or as otherwise specified in the Agreement, subject to UC’s right to reject upon inspection.
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D. Changes. Notwithstanding the terms in Article 34, Amendments, UC may make changes within the general scope of the Agreement in drawings and specifications for specially manufactured Goods, place of delivery, method of shipment or packing of the Agreement by giving notice to Supplier and subsequently confirming such changes in writing. If such changes affect the cost of or the time required for performance of the Agreement, UC and Supplier will agree up on an equitable adjustment in the price and/or delivery terms.
Supplier may not make changes without UC’s written approval. A ny claim of Supplier for an adjustment under the Agreement must be made in writing within thirty (30) days from the date Supplier receives notice of such change unless UC waives this conditi on in writing. Nothing in the Agreement will excuse Supplier from proceeding with performance of the Agreement as changed hereunder.
Supplier may not alter or misbrand, within the meaning of the applicable Federal and State laws, the Goods furnished.
E. Forced, Convict and Indentured Labor. Supplier warrants that no foreign-made Goods furnished to UC pursuant to the Agreement will be produced in whole or in part by forced labor, convict labor, or indentured labor under penal sanction. If UC determines that Supplier knew or should have known that it was breaching this warranty, UC may, in addition to terminating the Agreement, remove Supplier from consideration for UC contracts for a period not to exceed one year. This warranty is in addition to any applicable warra nties in Articles 6 and 11.
F. Export Control. Supplier agrees to provide UC (the contact li sted on the Purchase Order) with written notification that iden tifies the export-controlled Goods and such Goods’ export classification if any of the Goods is export-controlled under the International Traffic in Arms Regulations (ITAR) (22 CFR §§ 120-130), the Export Admi nistration Regulations (15 CFR §§ 730-774) 500 or 600 series, o r controlled on a military strategic goods list. Supplier agrees to provide UC (the contact listed on the Purchase Order) with written notification if Supplier will be providing information necessar y for the operation, installation (including on-site installati on), maintenance (checking), repair, overhaul, and refurbishing of the Goods that is beyond a standard user manual (i.e. ”Use” technology as defined under the EAR 15 CFR § 772.1), or “Technical Data” (as defined under the ITAR 22 CFR § 120.10).
ARTICLE 18 – CONFLICT OF INTEREST
Supplier affirms that, to the best of Supplier’s knowledge, no UC employee who has participated in UC’s decision-making concer ning the Agreement has an “economic interest” in the Agreement or Supplier. A UC employee’s “economic interest” means:
A. An investment worth $2,000 or more in Supplier or its affilia te; B. A position as director, officer, partner, trustee, employee o r manager of Supplier or its affiliate; C. Receipt during the past 12 months of $500 in income or $440 i n gifts from Supplier or its affiliate; or D. A personal financial benefit f rom the Agreement in the amount of $250 or more.
In the event of a change in these economic interests, Supplier will provide written notice to UC within thirty (30) days after such change, noting such changes. Supplier will not be in a reporting relationship to a UC employee who is a near relative, nor will a nea r relative be in a decision making position with respect to Supplier.
ARTICLE 19 – AUDIT REQUIREMENTS
The Agreement, and any pertinent records involving transactions relating to this Agreement, is subject to the examination and audit of the Auditor General of the State of California or Comptroller General of the United States or designated Federal authority for a period of up to five (5) years after final payment under the Agreement. UC, an d if the underlying grant, coop erative agreement or federal con tract so provides, the other contracting Party or grantor (and if that be the United States or an instrumentality thereof, then the Comptroller General of the United States) will have access to and the right to exam ine Supplier’s pertinent books, documents, papers, and records involving transactions and work related to the Agreement until the expira tion of five (5) years after final payment under the Agreement. T h e examination and audit will be confined to those matters connect ed with the performance of the Agreement, including the costs o f administering the Agreement.
ARTICLE 20 – PROHIBITION ON UNAUTHORIZED USE OR DISCLOSURE OF INSTITUTIONAL INFORMATION A. Prohibition on Access, Use and Disclosure of Institutional Information. Supplier will not access, use or disclose Institutional Information, other than to carry out the purposes for which UC disclosed the Institutional Information to Supplier, except as required by applicable l a w , o r a s o t h e r w i s e a u t h o r i z e d i n w r i t i n g b y U C p r i o r t o S u p p lier’s disclosure. Supplier shall have the limited right to disc lose Institutional Information to Supplier’s employees provided that : (i) Supplier shall disclose only such Institutional Informati on as is necessary for the Supplier to perform its obligations under thi s Agreement, and (ii) Supplier informs such employees of the obligations governing the access, use and disclosure of Institutional Information prior to Supplier’s disclosure. Supplier shall be liable
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for any breach of this Agreement by its employees. For avoidanc e of doubt, this provision prohibits Supplier from using for its own benefit Institutional Information and any information derived t herefrom. For the avoidance of doubt, the sale of Institutional Information is expressly prohibited.
B. Compliance with Applicable Laws and Industry Best Practices. Supplier agrees to comply with all applicable state, federal, and foreign laws, as well as industry best practices, governing the collection, access, use, disclosure, safeguarding and destruction of Institutional Information. Supplier agrees to protect the privacy and securit y o f I n s t i t u t i o n a l I n f o r m a t i o n a c c o r d i n g t o a l l a p p l i c a b l e l a w s a n d industry best practices, and no less rigorously than it protects its own information, but in no case less than reasonable care.
C. Confidential Institutional I nformation. Supplier agrees to hold UC’s Confidential Institutional Information, and any information derived therefrom, in strict confidence. Confidential Institutional Information shall be defined as any Institutional Information which is (i) marked as “ C on fid e n t ia l” at th e ti me o f d i s cl os u r e ; (i i) i f d i s c los e d orally, identified at the time of such oral disclosure as conf idential, and reduced to writing as “Confidential” within thirty (30) days of such oral disclosure; and (iii) if not marked as “Confidential,” information that would be considered by a reasonable person in the relevant field to be confidential given its content and the circumstances of its disclosure. Confidential Information will not be considered con fidential to the extent that: (i) Supplier can demonstrate by written records was known to Supplier prior to the effective date of the Agreement; (ii) is currently in, or in the future enters, the public domain other than through a breach of the Agreement or through other acts or omissions of Supplier; (iii) is obtained lawfully from a third party; or (iv) is disclosed under the California Public Records Act or legal process. For the avoidance of doubt, as applicable to Su pplier’s Services, Confidential Institutional Information may include an y information that identifies or is capable of identifying a sp ecific individual, including but not limited to:
1. Personally identifiable information,
2. Protected Health Information as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the HIPAA regulations (including, but not limited to 45 C.F.R. § 160.103),
3. Medical information as defined by California Civil Code § 56.05,
4. Cardholder data,
5. Student records, or
6. Individ ual fin anci al infor mat i on t hat is sub je ct t o laws r estricting the use and disclosure of such information, including b ut not limited to:
a. Article 1, Section 1 of the California Constitution; the California Information Practices Act (Civil Code § 1798 et seq.); b. The federal Gramm-Leach-Bliley Act (15 U.S.C. §§ 6801(b) and 6805(b)(2)); c. The federal Family Educational Rights and Privacy Act (20 U.S.C. § 1232g); d. The federal Fair and Accurate Credit Transactions Act (15 U.S.C. § 1601 et seq.); e. The Fair Credit Reporting Act (15 U.S.C. § 1681 et seq), and f. Applicable international privacy laws, including, but not lim ited to the General Data Protection Regulation.
D. Required Disclosures of Institutional Information. If Supplier is required by a court of competent jurisdiction or an administrative body to disclose Institutional Information, Supplier will notify UC in writing immediately upon receiving notice of such requirement and prior to any such disclosure (unless Supplier is prohibited by law from doing so), to give UC an opportunity to oppose or otherwise respond to such disclosure. To the extent Supplier still required to disclose Institutional Information, Supplier will furnish only that portion that is legally required and will exercise all reasonable efforts to obtain reliable assurance that confidential treatment will be afforded to any Confidential Institutional Information.
E. No Offshoring. Supplier’s transmission, transportation or sto rage of Institutional Information outside the United States, or access of Institutional Information from outside the United States, is prohibited except with prior written authorization by UC.
F. Conflict in Terms. UC’s Appendix – Data Security, Appendix – BAA, and/or Appendix GDPR will control in the event that one or more appendices is incorporated into the Agreement and conflicts with the provisions of this Article.
G. Acknowledgement. Supplier acknowledges that remedies at law would be inadequate to protect UC against any actual or threatened breach of this Section by Supplier, and, without prejudice to any other rights and remedies otherwise available to UC, Supplier agrees to the granting of injunctive relief in UC’s favor without proof of actual damages.
ARTICLE 21 – UC WHISTLEBLOWER POLICY
UC is committed to conducting its affairs in compliance with the law, and has established a process for reporting and investigating suspected improper governmental activities. Please visit http://www.ucop.edu/uc-whistleblower/ for more information.
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ARTICLE 22 – SUSTAINABLE PROCUREMENT GUIDELINES
Supplier will conduct business using environmentally, socially, and economically sustainable products and services (defined as products and services with a lesser or reduced effect on human health an d the environment, and which generate benefits to the Universit y as well as to society and the economy, while remaining within the carry ing capacity of the environment), to the maximum possible exten t consistent with the Agreement, and with the University of Calif ornia Sustainable Practices Policy ( https://policy.ucop.edu/doc/3100155) and the University of California Sustainable Procurement Guidelines:
(https://www.ucop.edu/procurement-services/_files/sustainableprocurementguidelines.pdf).
In accordance with the University of California Sustainable Pra ctices Policy, Supplier will adhere to the following requirements and standards, as applicable. Supplier acknowledges that failure to comply with any of the sustainability standards and requiremen ts in the Agreement will constitute a material breach of the Agreement an d UC will have the right to terminate the Agreement without dam age, penalty, cost or further obligation.
A. Sustainability Marketing Standa rds. Supplier sustainability r elated claims, where applicable, must meet UC recognized certif ications and standards set forth in the UC Sustainable Procurement Guidelines and/or meet the standards of Federal Trade Commission’s (FTC) Green Guides.
B. Electronic Transfer of Supplier Information. Suppliers, when interacting with the UC, shall be prohibited from providing hard copies of presentations, marketing material, or other informational materials. Suppliers will be required to present all information in electronic format that is easily transferable to UC staff. Materials may be provided in hard copy or physical format if specifically requ ired or requested by a UC representative.
C. Packaging Requirements. All packaging must be compliant with the Toxics in Packaging Prevention Act (AB 455) and must meet a ll additional standards and requirements set forth in the UC Sustainable Practices Policy. In addition, UC requires that all packaging meet at least one of the criteria listed below:
1. Uses bulk packaging;
2. Uses reusable packaging (e.g. totes reused by delivery service for next delivery); 3 . U s e s i n n o v a t i v e p a c k a g i n g t h a t r e d u c e s t h e w e i g h t o f p a c k a g i ng, reduces packaging waste, or utilizes packaging that is a component of the product;
4. Maximizes recycled content and/or meets or exceeds the minimu m post-consumer content level for packaging in the U.S.
Environmental Protection Agency Comprehensive Procurement Guidelines;
5. Uses locally recyclable or cer tified compostable material.
D. Foodservice Foam Ban. As of 2018, the University no longer al lows packaging foam or expanded polystyrene (EPS) for takeaway containers or other food service items, in any University-owned or -operated food service facility.
E. Product Packaging Foam Ban. Beginning January 1st, 2020, the University will prohibit all contracted and non-contracted supp liers from selling or distributing packaging foam (other than that ut ilized for laboratory supply or medical packaging) to UC campus es.
Packaging foam is defined as any open or closed cell, solidifie d, polymeric foam used for cushioning or packaging, including b ut not limited to: low-density polyethylene foam, polypropylene foam, polystyrene foam (i.e. expanded polystyrene (EPS)), polyurethan e foam, polyethylene foam, polyvinyl chloride (PVC) foam, and mic rocellular foam. Not included in this ban are easily biodegrada ble, plant-based foams such as those derived from corn or mushrooms.
F. E-Waste Recycling Requirements. All recyclers of UC electroni c equipment must be e-Steward certified by the Basel Action Net work (BAN).
G. Hosted and Punch-out Catalog Requirements. Suppliers enabled with eProcurement hosted catalog functionality must clearly identify products with UC-recognized certifications, as defined by the UC Sustainable Procurement Guidelines, in both hosted and punch- out catalog e-procurement environments.
ARTICLE 23 – PATIENT PROTECTION AND AFFORDABLE CARE ACT (PPACA) EMPLOYER SHARED RESPONSIBILITY If the Services involve Supplier furnishing UC with temporary or supplementary staffing, Supplier warrants that:
A. If Supplier is an Applicable Large Employer (as defined under Treasury Regulation Section 54.4980H-1(a)(4)):
1. Supplier offers health coverage to its full-time employees who are performing Services for UC;
2. Supplier’s cost of enrolling such employees in Supplier’s he alth plan is factored into the fees for the Services; and
3. The fees for the Services are higher than what the Services would cost if Supplier did not offer health coverage to such fu ll-time employees.
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B. If Supplier is not an Applicable Large Employer (as defined a bove):
1. Supplier offers group health coverage to its full-time employ ees who are performing Services for UC and such coverage is considered Minimum Essential Coverage (as defined under Treasury Regulation Section 1-5000A-2) and is Affordable (as defined under Treasury Regulation Section 54.4980H-5(e)); or
2. Supplier’s full-time employees who are performing services fo r UC have individual coverage and such coverage satisfies the PPACA requirements for mandated individual coverage.
Supplier acknowledges that UC is relying on these warranties to ensure UC’s compliance with the PPACA Employer Shared Responsi bility provision.
ARTICLE 24 - PREVAILING WAGES
Unless UC notifies Supplier that the Services are not subject to prevailing wage requirements, Supplier will comply, and will ensure that all sub-suppliers comply, with California prevailing wage provision s, including but not limited to those set forth in Labor Code s ections 1770, 1771, 1771.1, 1772, 1773, 1773.1, 1774, 1775, 1776, 1777.5, and 1777.6. For purposes of the Agreement, the term “sub-supplier” means a person or firm, of all tiers, that has a contract with Suppli er or with a sub-supplier to provide a portion of the Services. The term sub- supplier will not include suppliers, manufacturers, or distribu tors. Specifically, and not by way of limitation, if apprentica ble occupations are involved in providing the Services, Supplier will be responsible for ensuring that Supplier and any sub-suppliers comply with Labor Code Section 1777.5. Supplier and sub-supplier may not provide the Services unless currently registered and qualified to perform p ublic work pursuant to Labor Code Section 1725.5 and 1771.1. Notwithstanding the foregoing provisions, Supplier will be solely responsible for tracking and ensuring proper payment of prevailing wages regardless if Services are partially or wholly subject to prevailing wage requirements. In every instance, Supplier will pay not less than the UC Fair Wag e (defined as $13 per hour as of 10/1/15, $14 per hour as of 10 /1/16, and $15 per hour as of 10/1/17) for Services being performed at a UC Location (defined as any location owned or leased by UC).
The California Department of Industrial Relations (DIR) has asc ertained the general prevailing per diem wage rates in the loca lity in which the Services are to be provided for each craft, classification, or type of worker required to provide the Services. A copy of the general prevailing per diem wage rates will be on file at each UC Location’s procurement office, and will be made available to any interested party upon request. Supplier will post at any job site:
A. Notice of the general prevailing per diem wage rates, and B. Any other notices required by DIR rule or regulation.
By this reference, such notices are made part of the Agreement. Supplier will pay not less than the prevailing wage rates, as specified in the schedule and any amendments thereto, to all workers employed by Supplier in providing the Services. Supplier will cause a ll subcontracts to include the provision that all sub-suppliers will pay not less than the prevailing rates to all workers employed by such sub- suppliers in providing the Services. The Services are subject to compliance monitoring and enforcement by the DIR. Supplier will forfeit, as a penalty, not more than $200 for each calendar day or porti on thereof for each worker that is paid less than the prevailin g rates as determined by the DIR for the work or craft in which the worker is employed for any portion of the Services provided by Suppli er or any sub-supplier. The amount of this penalty will be determined pur suant to applicable law. Such forfeiture amounts may be deduct ed from the amounts due under the Agreement. If there are insufficient funds remaining in the amounts due under the Agreement, Suppli er will be liable for any outstanding amount remaining due. Supplier will also pay to any worker who was paid less than the prevailing wage rate for the work or craft for which the worker was employed for any portion of the Services, for each day, or portion thereof, for which the worker was paid less than the specified prevailing per diem wage rate, an amount equal to the difference between the specified prevailing per diem wage rate and the amount which was paid to the worker. Review of any civil wage and penalty assessment will be made pursuant to California Labor Code section 1742.
ARTIC
LE 25 – FAIR WAGE/FAIR WORK
If the Agreement is for Services that will be performed at one or more UC Locations, does not solely involve furnishing Goods, and are not subject to extramural awards containing sponsor-mandated terms and conditions, Supplier warrants that it is in compliance with applicable federal, state and local working conditions requirements, inclu ding but not limited to those set forth in Articles 11, 12 and 14 herein, and that Supplier pays its employees performing the Services no les s than the UC Fair Wage. Supplier agrees UC may conduct such U C Fair Wage/Fair Work interim compliance audits as UC reasonably reque sts, as determined in UC’s sole discretion. Supplier agrees to post UC
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Fair Wage/Fair Work notices, in the form supplied by UC, in pub lic areas (such as break rooms and lunch rooms) frequented by S upplier employees who perform Services.
For Services rendered (actual spend) not subject to prevailing wage requirements in excess of $100,000 in a year (under the Agreement or any combination of agreements for the same service), Supplier w ill (i) at Supplier’s expense, provide an annual independent ve rification (https://www.ucop.edu/procurement-services/for-suppliers/fwfw-resources-suppliers.html) performed by a licensed public accounting firm (independent accountant) or the Supplier’s independent internal audit department ( http://na.theiia.org/standards- guidance/topics/Pages/Independence-and-Objectivity.aspx) in compliance with UC’s required verification standards and p rocedures (https://www.ucop.edu/procurement-services/for-suppliers/fwfw-resources-suppliers.html) , c o n c e r n i n g S u p p l i e r ’ s c o m p l i a n c e w i t h t h i s provision, and (ii) ensure that in the case of a UC interim aud it, its independent accountant/independent internal auditor makes available to UC its UC Fair Wage/Fair Work work papers for the most recent verification period. Supplier agrees to provide UC with a UC Fair Wage/Fair Work verification annually, in a form acceptable to UC, no later than ninety days after the end of the 12-month period in which $100,000 in spend is reached.
The Fair Wage Fair Work annual independent verification requirement does not extend to contracts for professional services or consulting for which pre-certification has been provided to UC ( https://www.ucop.edu/procurement-services/for-suppliers/fwfw-resources- suppliers.html). Please see the UC Procurement/Supply Chain Management Policy B U S - 4 3 (https://www.ucop.edu/procurement- services/policies-forms/business-and-finance/index.html) for the definition of professional services and consulting.
ARTICLE 26 – MEDICAL DEVICES
This Article applies when the Goods and/or Services involve UC purchasing or leasing one or more medical devices from Supplier, or when Supplier uses one or more medical devices in providing Goods and/or Services to UC.
Medical Device as used herein will have the meaning provided by the U.S. Food and Drug Administration (“FDA”) and means an instrument, apparatus, implement, machine, contrivance, implant, in vitro r eagent, or other similar or related article, including a compon ent part, or accessory which is: (i) recognized in the official National For mulary, or the United States Pharmacopoeia, or any supplement t o them; (ii) intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease, in humans or other animals, or (iii) intended to affect the structure or any function of the body of humans or other animals, and which does not achieve any of its primary intended purposes through chemical a ction within or on the body of humans or other animals and whic h is not dependent upon being metabolized for the achievement of any of its primary intended purposes.
Supplier warrants that prior to UC’s purchase or lease of any M edical Device or Supplier’s use of any Medical Device in provid ing Goods and/or Services hereunder, Supplier will: (i) perform security testing and validation for each such Goods and/or Services or Medical Device, as ap p l i cab le ; (i i ) p e r for m s e cu r it y s can s t o d e t e ct mal war e on any software embedded within any Goods and/or Services or Med ical Device, as applicable, in order to verify that the software doe s not contain any known malware; (iii) conduct a vulnerability scan encompassing all ports and fuzz testing; and (iv) provide UC with reports for (i) – (iii). Supplier warrants that any Good or Medical Device is compliant with FDA’s most current guidance or regulation for th e quality system related to the cybersecurity and the Managemen t of Cybersecurity in Medical Devices, and that Supplier will maintain compliance with any updates to such guidance or regulations.
Throughout Supplier’s performance of this Agreement, Supplier will provide UC with reasonably up-to-date patches, firmware and security updates for any Medical Device provided to UC, and any other Me dical Device used in the course of providing Services, as appli cable. All such patches and other security updates will be made available to UC within thirty (30) days of its commercial release or as o therwise recommended by Supplier or Supplier’s sub-supplier, whichever is earlier.
Supplier warrants that all software and installation media not specifically required for any Medical Device used by Supplier or Goods and/or Services delivered to UC under this Agreement as well as files, scripts, messaging services and data will be removed from all such Goods and/or Services or Medical Device following installation, and that all hardware ports and driv ers not required for use or operation of such Goods and/or Services or Medical Device will be disabled at tim e of installation. In addition, Medical Devices must be configu red so that only Supplier-approved applications will run on such Medical Devices.
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Supplier agrees that UC may take any and all actions that it, i n its sole discretion, deems necessary to address, mitigate and/or rectify any real or potential security threat, and that no such action, to the extent such action does not compromise device certification , will impact, limit, reduce or negate Supplier’s warranties or any of Supplier’s other obligations hereunder.
Supplier warrants that any Medical Device provided to UC, and any other Medical Device used in the course of providing such Goods and/or Services, meet and comply with all cyber-security guidance and similar standards promulgated by the FDA and any other applicab le regulatory body.
If the Goods and/or Services entail provision or use of a Medical Device, Supplier will provide UC with a completed Manufacturer Disclosure Statement for Medical Device Security (MDS2) form for each such Medical Device before UC is obligated to purchase or lease such Medical Device or prior to Supplier’s use of such device in its perform ance of Services. If Supplier provides an MDS2 form to UC concu rrently with i t s p r ovi si on of G ood s and /or S er vi ce s , U C wi l l h ave a re as on able p e ri od of t i me t o re vi e w su ch M D S 2 for m, an d i f t he M DS 2 form is unacceptable to UC, then UC in its sole discretion may return the Goods or terminate the Agreement with no further obligation to Supplier.
ARTICLE 27 – FORCE MAJEURE
Neither Party will be liable for delays due to causes beyond th e Party’s control (including, but not restricted to, war, civil disturbances, earthquakes, fires, floods, epidemics, quarantine restrictions, freight embargoes, and unusually severe weather).
ARTICLE 28 – ASSIGNMENT AND SUBCONTRACTING
Except as to any payment due hereunder, Supplier may not assign or subcontract the Agreement without UC’s written consent. In case such consent is given, the assignee or subcontractor will be subject to all of the terms of the Agreement.
ARTICLE 29 – NO THIRD-PARTY RIGHTS
Nothing in the Agreement, express or implied, is intended to make any person or entity that is not a signer to the Agreement a third-party beneficiary of any right created by this Agreement or by operation of law.
ARTICLE 30 – OTHER APPLICABLE LAWS
Any provision required to be included in a contract of this type by any applicable and valid federal, state or local law, ordi nance, rule or regulations will be deemed to be incorporated herein.
ARTICLE 31 – NOTICES
A Party must send any notice required to be given under the Agr eement by overnight delivery or by certified mail with return r eceipt requested, to the other Party’s representative at the address specified by such Party.
ARTICLE 32 – SEVERABILITY
If a provision of the Agreement becomes, or is determined to be , illegal, invalid, or unenforceable, that will not affect the legality, validity or enforceability of any other provision of the Agreement or of a n y p o r t i o n o f t h e i n v a l i d a t e d p r o v i s i o n t h a t r e m a i n s l e g a l , valid, or enforceable.
ARTICLE 33 – WAIVER
Waiver or non-enforcement by either Party of a provision of the Agreement will not constitute a waiver or non-enforcement of a ny other provision or of any subsequent breach of the same or similar provision.
ARTICLE 34 – AMENDMENTS
The Parties may make changes in the Goods and/or Services or ot herwise amend the Agreement, but only by a writing signed by bo th Parties’ authorized representatives. In the event there is a Material Change to the Agreement, the parties agree to meet and confer in good faith in order to modify the terms of the Agreement. A Material Change as used herein refers to:
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A. A change to the scope of Goods and/or Services to be provided by Supplier, as agreed to by UC; B. A change in the Institutional Information Supplier is required to create, receive, maintain or transmit in performance of the Agreement, such that the Protection Level Classification of such Institutional Information changes; C. Changes in the status of the parties;
D. Changes in flow down terms from external parties; and E. Changes in law or regulation applicable to this Agreement.
Each party shall notify the other party upon the occurrence of a Material Change.
ARTICLE 35 – GOVERNING LAW AND VENUE
California law will control the Agreement and any document to w hich it is appended. The exclusive jurisdiction and venue for any and all actions arising out of or brought under the Agreement is in a s tate court of competent jurisdiction, situated in the county in the State of California in which the UC Location is located or, where the procurement covers more than one UC Location, the exclusive venue is Alameda County, California.
ARTICLE 36 – ASSISTANCE IN LITIGATION OR ADMINISTRATIVE PROCEEDINGS Supplier will make itself and its employees, subcontractors, or agents assisting Supplier in the performance of its obligation s reasonably available to UC at no cost to UC to testify as witnesses, or otherwise, in the event of investigations, or proceedings against UC, its directors, officers, agents, or employees relating to the Goods or Services.
ARTICLE 37 – SUPPLIER TERMS
Any additional terms that Supplier includes in an order form or similar document will be of no force and effect, unless UC expressly agrees in writing to such terms.
ARTICLE 38 – SURVIVAL CLAUSE
Upon expiration or termination of the Agreement, the following provisions will survive: WARRANTIES; INTELLECTUAL PROPERTY, COPYRIGHT, PATENTS, AND DATA RIGHTS; INDEMNITY AND LIABILITY; USE OF UC NAMES AND TRADEMARKS; LIABILITY FOR UC-FURNISHED PROPERTY; COOPERATION; TERMS APPLICABLE TO THE FURNISHING OF GOODS; AUDIT REQUIREMENTS; PROHIBITION ON UNAUTHORIZED USE OR DISCLOSURE OF INSTITUTIONAL INFORMATION; GOVERNING LAW A ND VENUE, and, to the extent incorporated into the Agreement, the terms of the APPENDIX–DATA SECURITY, APPENDIX–BAA, and/or APPENDIX-GDPR.
ARTICLE 39 – CONTRACTING FOR COVERED SERVICES
Covered Services, for the purpose of this Agreement, are define d as work customarily performed by bargaining unit employees at the University in the categories of services described in Regents P olicy 5402, and American Federation of State, County, and Munic ipal Employees (AFSCME) Collective Bargaining Agreement Article 5. Covered Services include, but are not necessarily limited to, the following services: cleaning, custodial, janitorial, or housekeeping serv ices; food services; laundry services; grounds keeping; building maintenance (excluding skilled crafts); transportation and parking services; and security services.
Unless UC notifies Supplier that the Services are not Covered S ervices, Supplier warrants that it is in compliance with applic able federal, state and local working conditions requirements, including but not limited to those set forth in in other Articles of the Agre ement. In accordance with Regents Policy 5402 and AFSCME Collective Barga ining Agreement Article 5, Supplier also warrants that it pays its employees performing the Covered Services at UC locations the e quivalent value of the wages and benefits – as determined in th e Wage and Benefit Parity Appendix – received by UC employees providing similar services at the same, or nearest UC location.
Supplier agrees UC may conduct such compliance audits as UC reasonably requests, and determined at UC’s sole discretion. Supplier agrees to post UC Contracting for Covered Services notices, in the tem plate supplied by UC, in a prominent and accessible place (such as break rooms and lunch rooms) where it may be easily seen by workers who perform Covered Services. The term "Supplier" includes Supplier and its Sub-Suppliers at any tier. Supplier also agrees to:
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(a) upon UC’s request, provide verification of an independent audit performed by Supplier’s independent auditor or independent internal audit department (http://na.theiia.org/standards-guidance/topics/Pages/Independence-and-Objectivity.aspx) and at Supplier’s expense; and
(b) ensure that, in the case of a UC interim audit, Supplier’s auditor makes available to UC its Contracting for Covered Services work papers for the most recently audited time period. Supplier agrees to provide UC requested verification, in a form acceptable to UC, no later than ninety days after receiving UC’s request.
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BULLETIN NO.: BUS-43 Rev. DATE: 12/15/94 PAGE: 74 Page 1
TERMS AND CONDITIONS OF EQUIPMENT LEASE
ARTICLE 1 - GENERAL. For the purpose of these terms and conditions, the terms "University", "Lessor" and "Order" s h a l l hereinafter be defined as follows:
A. University: The Regents of the University of California.
B. Lessor: The grantor of the use of personal property by lease.
C. Order: A straight lease or rental agreement, with or without option to purchase, as indicated on the purchase order.
The equipment, supplies and services covered by this order shall be furnished by Lessor subject to all the terms and conditions set forth in this order including the following, which Lessor, in accepting this order agrees to be bound by and to comply with in all particulars and no other terms or conditions shall be binding upon the parties unless hereafter accepted by them in writing. Written acceptance or shipment of all or any portion of the materials or supplies or the performance of all or any portion of the services covered by this order shall constitute unqualified acceptance of all its terms and conditions. The terms of any proposal referred to in this order are included and made a part of the order only to the extent it specifies the equipment, supplies and services ordered, the price therefor, and the delivery thereof, and then only to the extent that such terms are consistent with the terms and conditions of this order.
ARTICLE 2 - INSPECTION. The equipment, supplies and services fu
rnished shall be exactly as specified in this order, free from all defects in manufacturer's design, workmanship and materials, and, except as otherwise provided in this order, shall be subject to inspection and testing by University at all times and places. If, prior to final acceptance, any equipment, supplies or services are found to be defective or not as specified, University may reject them, require Lessor to correct them without charge, or require delivery of such equipment, supplies, or services at a reduction in price which is equitable under the circumstances. If Lessor is unable or refuses to correct such items within a time deemed reasonable to University, University may terminate the order in whole or in part. Lessor shall bear all risks as to rejected equipment, supplies and services and, in addition to any costs for which Lessor may become liable to University under other provisions of this order, shall reimburse University for all transportation costs, other related costs incurred, or payments to Lessor in accordance with the terms of this order for unaccepted equipment, supplies and services. Notwithstanding final acceptance and payment Lessor shall be liable for latent defects, fraud or such gross mistakes as amount to fraud.
ARTICLE 3 - TERMS OF USE. Except as otherwise provided on the face
of this order, the specified rental payments shall entitle University to unlimited use and operation of said equipment at any time and any place and for any period of time at the convenience of University (exclusive of the time required for preventive and remedial maintenance) and shall not be restricted to consecutive hours, length of personnel shifts, or any other restrictions.
ARTICLE 4 - CHANGES. No change to the lease shall be allowed with
out written approval of University. Any claim of Lessor for an adjustment under this Article must be made in writing within thirty (30) days from the date of receipt notification of such change unless University waives this condition in writing. Nothing in the Article shall excuse Lessor from proceeding with performance of the order as changed hereunder.
ARTICLE 5 - TERMINATION. University may at its option, by written notice stating the extent and effective date, terminate this order at the anniversary date of the lease or at the end of any fiscal year in whole or in part in the event the funding agency does not appropriate sufficient funds to continue the lease payments.
University may by written notice terminate this order for Lessor's default, in whole or in part, at any time, if Lessor refuses or fails to comply with the provisions of this order, or so fails to make progressas to endanger performance and does not cure such failure within a reasonable period of time, or fails to make deliveries of said equipment or supplies or perform the services within the time specified or any written extension thereof.
In the event University defaults in the payment of any amount due or to become due under the terms of the lease or defaults in the performance of any of the terms and conditions hereof, all the University's rights hereunder as to use and possession of the equipment shall, at the option of Lessor, terminate and Lessor shall become entitled to retain all rentals and to take possession of the property, provided however, that in such event neither Lessor nor University shall have the right to rent said equipment to any third party so long as it remains on the premises of University.
ARTICLE 6 - TITLE. Lessor covenants that it is the sole owner of said pr
operty, and that no other person, party, firm or corporation has any right, title, interest in or to same and that during the term of this lease said Lessor will not sell or encumber said property, or any interest therein, except subject to the rights given University by virtue of the lease. Title to said property, including any accessories and devices furnished by Lessor except those subsequently purchased by University, vests in Lessor, and said property may be removed by Lessor at or after termination of this Agreement unless purchased by University pursuant to its Purchase Option, if any.
ARTICLE 7 - PAYMENT. Unless otherwise provided for in this order, lea
se charges shall be invoiced in arrears and shall be payable thirty (30) days after the end of the period for which the charges accrue or thirty (30) days after University's receipt of invoice whichever is later.
ARTICLE 8 - TAXES. Lessor alone shall pay any license fees, asse
ssments, sales, use and other taxes lawfully imposed during the term hereof upon the equipment, supplies or services furnished pursuant to this order.
ARTICLE 9 - PROPERTY TAX EXEMPTION. Lessor agrees to
cooperate with University and do all acts reasonably necessary and appropriate to secure and maintain tax exemption of the property leased hereunder pursuant to Article 13, section 3 of the California Constitution. Lessor agrees to apply the amount of any reduction of tax resulting from such exemption as a credit against rental payments otherwise due by University to Lessor hereunder.
ARTICLE 10 - WARRANTY. Lessor warrants that said equipment, inc
luding accessories, will be in good operating condition when installed and that any subsequent defects in design, materials or workmanship during the term of this Lease will be corrected by Lessor at its sole expense. Lessor will inform University of the terms and conditions of
UNIVERSITY
l i OF
CALIFORNIA
BULLETIN NO.: BUS-43 Rev. DATE: 12/15/94 PAGE: 74 Page 2 any manufacturer's warranty in effect on the commencement date of this lease. In the event of defect in design, material, or workmanshi p during the term of the lease, the Lessor will assert any Manufactur er's Warranty in effect between Lessor and the Manufacturer at the t ime the defect becomes apparent.
ARTICLE 11 - PROPRIETARY RIGHTS INDEMNITY. Lessor shall indemnify, defend, and hold harmless University, its officers, a gents, and employees against all loss es, damages, liabilities, cost s, and expenses (including but not limited to attorneys' fees) resultin g from any judgment or proceeding in which it is determined, or any settlement agreement arising out of the allegation, that Lessor's furnishing o r supplying University with parts, goods, components, programs, practices, or methods under this order or University's use of such parts, goods, components, programs, practices, or methods supplied by Lessor under this order co nstitutes an infringement of any patent, copyright, trademark, trade name, trade secret, or other proprietary or cont ractual right of any third party. The foregoing shall not apply unless U niversity has informed Lessor as soon as practicable of the suit or action alleging such infringement. Lessor shall not settle such suit or action without the consent of University. University retains the right to participa te in the defense against any such suit or action.
ARTICLE 12 - TRANSPORTATION AND INSTALLATION. Unless
otherwise provided for in this order, Lessor will be responsible for all transportation and handling costs related to the shipment to and f r o m University of the leased equipment. Should the equipment requir e specialized installation, Lessor will provide the required technical assistance at no charge.
ARTICLE 13 - ASSIGNMENT. This order is not assignable by Lessor, except as to any payment due hereunder, without the written app roval of University.
ARTICLE 14 - EQUAL OPPORTUNITY AFFIRMATIVE ACTION.
Lessor shall not maintain or provide racially segregated facilit ies for employees at any establishment under its control. Lessor agre es to adhere to the requirements set forth in Executive Orders 11246 a nd 11375, and with respect to activities occurring in the State of California, to the California Fair Employment and Housing Act (Government Code section 12900 et seq.). Expressly, Lessor shal l not discriminate against any employee or applicant for employme nt because of race, color, religion, sex, national origin, ancestr y, medical condition (as defined by California Code section 12925[f]), mar ital status, age, physical and mental handicap in regard to any posit ion for which the employee or applicant for employment is qualified, or because he or she is a disabled veteran or veteran of the Vietnam era.
Lessor shall further specifically undertake affirmative action r egarding the hiring, promotion and treatment of minority group persons, women, the handicapped, and disabled veterans and veterans of the Vietnam era.
Lessor shall communicate this policy in both English and Spanish to all persons concerned within its company, with outside recruiting services, and the minority community at large. Lessor shall provide t he University on request a breakdown of its labor force by group s, specifying the above characteristics within job categories, and sha ll discuss with the University its policies and practices relating to its affirmative action programs.
ARTICLE 15 - SERVICE AND MAINTENANCE. In the event this order includes service and maintenance of said equipment, Lesso rw i l l
provide such service and maintenance required to keep said equipment in good working condition throughout the term of lease. The servic e and maintenance will consist of not less than: (1) periodic cleaning, a n d adjustments in the mechanisms and replacing unserviceable parts, and (2) emergency repair service, including replacement of unserviceable parts. In order to perform maintenance service hereunder Lessor s h a l l have reasonable access to the leased equipment to the extent practical in consonance with operational requirements. Lessor agrees that it s failure to provide service and maintenance to keep the equipment in goo d operating condition shall result on a credit of 1/30th of the monthly lease payments for every twenty-four (24) hour period or portion thereof following the first twenty-four (24) hours after notification t o Lessor that the equipment is inoperative.
ARTICLE 16 - ALTERATIONS. University or its authorized agents may make alterations or install attachments to the equipment and the Lessor shall be so notified. In the event that such changes substantially increase the cost of maintenance, mutually agreeable arrangemen ts for additional maintenance service shall be made on an individual installation basis. Such alterations or attachments which are not the property of Lessor shall be removed immediately after discontinuation of lease (unless University elects to exercise its Purchase Option) a n d the equipment restored to the prior c onfiguration (ordinary wear and tear only excluded) at University's expense. Lessor shall inform University of any provisions in the manufacturer's warranty which may cause the warranty to be affected by any such alterations or attachments.
ARTICLE 17 - RISK OF LOSS. During the period of time that property covered by this order is in the possession of University, University (and its customers, if installed on University's customers' premises) shall take good care of the property and University shallb e responsible for any loss of or damage to the property caused by University while in its possession and control, unless such damage or loss is a consequence, directly or indirectly of intentional or ne gligent acts or omissions of Lessor or Lessor's agents.
ARTICLE 18 - OPTION TO PURCHASE. University is hereby given the option (provided University is not in default in the performa nce of any of its obligations hereunder) to purchase any or all of said property at the times and for the amounts set forth in this order. As of the date of exercise of the option, University's Standard Terms and Conditions o f Purchase shall be substituted for the terms and conditions applicable to this lease. Said terms and conditions of purchase shall be those ine f f e c t as of the date the property was installed, provided that the period of manufacturer's warranty set forth therein shall be deemed to have commenced as of the date the Lease Terms commenced, and University shall be entitled to the remaining portion, if any, of said warr anty period.
University shall exercise such option to purchase said property by notifying Lessor in writing of its intention to do so. Such notice may be delivered to Lessor's office or may be mailed to Lessor at the ad dress specified by Lessor. Such notice shall be given by University to Lessor not less than thirty (30) days before the expiration of the current year of the lease. Lessor shall keep University advised of any change of Lessor's address for the purpose of such notice.
ARTICLE 19 - LESSOR'S LIABILITY AND INSURANCE
REQUIREMENTS
A. INDEMNIFICATION. Lessor shall defend, indemnify, and hold harmless University, its officers employees, and agents, from and against all losses, expenses (including attorney's fees), damag es, and
liabilities of any kind resulting from or arising out of this agreement and/or Lessor's performance hereunder, provided such losses, ex penses, damages, and liabilities are due or claimed to be due to the negligent or willful acts or omissions of Lessor, its officers, employees, age nts, subcontractors, or anyone directly or indirectly employed by them , or any person or persons under Lessor's direction and control.
UNIVERSITY
( ) OF
CALIFORNIA
BULLETIN NO.: BUS-43 Rev. DATE: 12/15/94 PAGE: 74 Page 3 B. INSURANCE. In consideration of the above, Seller shall at its expense obtain, keep in force and maintain insurance to cover it s performance under this order as follows:
1. Comprehensive or Commercial Form General Liability Insurance (Contractual Liability Included)
Minimum Limits:
1. Each Occurrence $
2. Pro ducts/Completed Operations $
If the above insurance is written on a claims made form, it shall continue for three years following termination of thi s agreement. The insurance shall have a retroactive date of placement prior to or coinciding with the effective date of this agreement.
2. Business Auto Liability: (Owned, Scheduled, Non-Owned, or Hired Automobiles) with a combined single limit of no less than $ per occurrence.
3. Workers' Compensation as required under California State law.
Lessor, upon the execution of this agreement shall furnish University with Certificates of Insurance evidencing compliance with all requirements. Coverages referred to under B 1. and 2. above sha ll include The Regents of the University of California as an additional insured, but only with respect to the negligent acts or omission s of Seller, its officers, agents, employees, subcontractors or anyone directly or indirectly employed by them, or any other person or persons under its direction and control. The Certificates of Insurance shall o bligate Lessor's insurers to notify University at least 30 days prior to cancellation of or change in any of said insurance.
ARTICLE 20 - OTHER APPLICABLE LAWS. Any provisions required to be included in a contract of this type by any applicable and v a l i d federal, state or local law, ordinance, rule or regulation shall be deemed to be incorporated herein.
UNIVERSITY
~ 1 OF
CALIFORNIA
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OF
CALIFORNIA
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"Breach"
"Illicit Code"
"Institutional Information"
"IT Resource"
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"Major Change"
"Security Incident''
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Reporting of Breach or Security Incident
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/i255
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••••••••
UNIVERSITY
OF
CALIFORNIA
Appendix - Business Associate Agreement
This Appendix - Business Associate Agreement ("Appendix BAA") supplements and is made a part of any and all agreements entered into by and between The Regents of the University of California, a California corporation ("UC"), on behalf of its University of California Health System and ____________ , Business Associate ("BA").
RECITALS
A. UC is a "Covered Entity" as defined under 45 C.F.R. § 160.103 B. UC and BA are entering into or have entered into, and may in the future enter into, one or more agreements (each an "Underlying Agreement") under which BA performs functions or activities for or on behalf of, or provides services to UC ("Services") that involve receiving, creating, maintaining and/or transmitting Protected Health Information ("PHI") of UC as a "Business Associate" of UC as defined under 45 C.F.R. § 160.103. This Appendix BAA shall only be operative in the event and to the extent this Appendix BAA is incorporated into an Underlying Agreement between UC and BA.
C. UC and BA desire to protect the privacy and provide for the security of PHI used by or disclosed to BA in compliance with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), the regulations promulgated thereunder by the U.S. Department of Health and Human Services (45 C.F.R.
Parts 160, 162 and 164) (the "HIPAA Regulations"), the Health Information Technology for Economic and Clinical Health Act of 2009 (the "HITECH Act"), California Civil Code § 56 et seq., §§ 1798.82 and 1798.29, and other applicable laws and regulations. The purpose of this BA Agreement is to satisfy certain standards and requirements of HIP AA, the HIP AA Regulations, including 45 CFR § l 64.504(e ), the HITECH Act, including Subtitle D, part I, as they may be amended from time to time, and similar requirements under California law.
D. UC has designated all of its HIPAA health care components as a single component of its hybrid entity and therefore this BA Agreement is binding on all other UC health care components (collectively, the Single Health Care Component or the SHCC). This BA Agreement is effective on the date of the Underlying Agreement under which BA provides Services to UC ("Effective Date").
1. DEFINITIONS
Except for PHI, all capitalized terms in this Appendix BAA shall have the same meaning as those terms in the HIPAA Regulations.
PHI shall have the same meaning as "protected health information" in the HIPAA Regulations that is created, received, maintained, or transmitted by Business Associate or any Subcontractor on behalf of UC and shall also include "medical information" as defined at Cal. Civ. Code § 56.05. 1 8.1.19
2. OBLIGATIONS OF BA
BA agrees to:
A. Comply with the requirements of the Privacy Rule that apply to UC in carrying out such obligations, to the extent BA carries out any obligations of UC under the Privacy Rule. BA also agrees to comply with the requirements of California state privacy laws and regulations that apply to UC in carrying out such obligations, to the extent BA carries out any obligations of UC under California Civil Code § 1798 et seq., California Civil Code § 56 et seq., and California Health & Safety Code §§ 1280.15 and 1280.18, as applicable, unless otherwise mutually agreed to by BA and UC.
B. Not Use or Disclose PHI other than as permitted or required by the Underlying Agreement or as required by law.
C. Use appropriate safeguards, and comply, where applicable, with 45 C.F.R. § 164 Subpart C with respect to ePHI, to prevent the Use or Disclosure of PHI other than as provided for by the Underlying Agreement(s) and the Appendix BAA.
D. Notify UC, orally and in writing, as soon as possible, but in no event more than five (5) calendar days, after BA becomes aware of any Use or Disclosure of the PHI not permitted or required by the Appendix BAA or Underlying Agreement(s), including Breaches of unsecured PHI as required by 45 C.F .R. § 164.410 and potential compromises of UC PHI, including potential inappropriate access, acquisition, use or disclosure of UC PHI (each, collectively an "Incident"). BA shall be deemed to be aware of any such Incident, as of the first day on which it becomes aware of it, or by exercising reasonable diligence, should have been known to its officers, employees, agents or sub-suppliers. The notification to UC shall include, to the extent possible, each individual whose unsecured PHI has been, or is reasonably believed by BA to have been, accessed, acquired, used or disclosed during such Incident. BA shall further provide UC with any other available information that UC is required to include in a notification to affected individuals at the time of the notification to UC, or promptly thereafter as information becomes available. BA shall take prompt corrective action to remedy any such Incident, and, as soon as possible, shall provide to UC in writing: (i) the actions initiated by the BA to mitigate, to the extent practicable, any harmful effect of such Incident; and (ii) the corrective action BA has initiated or plans to initiate to prevent future similar Incidents.
E. Ensure that any Subcontractors that create, receive, maintain, or transmit PHI on behalf of the BA agree to the same restrictions, conditions, and requirements that apply to the BA with respect to such PHI.
F. If BA maintains PHI in a Designated Record Set, BA shall make the PHI in the Designated Record Set available to UC, or if directed by UC to the Individual or the Individual's designee, as necessary to satisfy UC's obligations under 45 C.F.R. § 164.524.
G. If BA maintains PHI in a Designated Record Set, BA shall make any amendments directed or agreed to by UC pursuant to 45 C.F.R. § 164.526, or take other measures as necessary to satisfy UC's obligations under 45 C.F.R. § 164.526.
2 8.1.19
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H. Maintain and make available the information required to provide an accounting of disclosures to UC, or if directed by UC to the Individual, as necessary to satisfy UC's obligations under 45 C.F.R. § 164.528.
I. Make its internal practices, books, and records, relating to the Use and Disclosure of PHI available to UC, and to the Secretary for purposes of determining UC's compliance with HIP AA, HITECH and their implementing regulations.
3. PERMITTED USES AND DISCLOSURES BY BA
BA may only Use or Disclose the Minimum Necessary PHI to perform the services set forth in the Underlying Agreement.
4. TERM AND TERMINATION
A. Termination for Cause. UC may terminate this Appendix BAA and any Underlying Agreement(s), if UC determines BA has violated a material term of the Appendix BAA.
B. Upon termination of this Appendix BAA for any reason, with respect to PHI received from UC, or created, maintained, or received by BA on behalf of UC, BA shall return to UC, or if agreed to by UC, destroy, all such PHI that BA still maintains in any form, and retain no copies of such PHI.
To the extent return or destruction of UC PHI is not feasible, BA shall (I) retain only that PHI which is necessary for BA to continue its proper management and administration or to carry out its legal responsibilities; and (2) continue to use appropriate safeguards for such UC PHI and comply with Subpart C of 45 C.F.R. Part 164 with respect to ePHI to prevent Use or Disclosure of the PHI, other than as provided for in this Section, for as long as BA retains the PHI.
C. Survival. The obligations of BA under this Section 4.B shall survive the termination of this Appendix BAA and any Underlying Agreement(s).
The Appendix BAA is signed below by the parties' duly authorized representatives.
THE REGENTS OF THE
UNIVERSITY OF CALIFORNIA
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4-Vf> -1-- CpO
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8.1.19 BUSINESS ASSOCIATE
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6 04/10/19
Addendum A: Scope of Processing Data
This Addendum is part of the Appendix GDPR and includes details of the processing of Data as required by the Agreement.
1 . P r o c e s s o r i s p r o c e s s i n g D a t a o n b e h a l f o f t h e C o n t r o l l e r f o r purposes of the performance of Services described in this Agreement. Data shall be processed for the duration of the term of this Agreement, except as otherwise specifically set forth herein.
Processor does not anticipate processing Data as defined herein . However, Processor will be selling and providing maintenance services on multifunctional c opier devices (MFDs) under this Agreement, which will operated by Controller to scan, copy, and generate protected information on Controller premises. All MFDs include encrypted hard drive where data cannot be accessed or read by Processor employees.
MFDs can be configured to erase stored data directly after each printout. Additionally, a complete deletion of the system and a return to the delivery state is ev en possible can be performed simplywithout the help of technicians. All data is overwritten up to nine times.
As such, any access to protected personal information would be purely incidental and is not anticipated.
2. The purposes(s) of the processing of Data to be carried out b y the Processor on behalf of the Controller includes:
Processor does not anticipate processing Data as defined herein . However, Processor will be selling and providing maintenance services on multifunctional c opier devices (MFDs) under this Agreement, which will operated by Controller to scan, copy, and generate protected information on Controller premises. All MFDs include encrypted hard drive where data cannot be accessed or read by Processor employees. As such, any access to protected personal information would be purely incidental and is not anticipated.
3. The Data to be processed by the Processor on behalf of the Co nt rol l er i n the perform anc e of Services includes the following: TYPES OF DATA, E.G., NAME, TI TLE, CONTACT INFORMATION, BIRTHDATE, AGE, IDENTIFICATION NUMBERS, ACADEMIC RECORDS, FINAN CIAL DATA: the Data may also includes the following sensitive data: racial or ethni c origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, data concerning sex life or sexual orientation, or data relating to criminal convictions or offenses, If the Processor becomes aware that additional personal data not identified above has been received from the Controller, the Processor shall immediately notify the Controller.
4. The Data to be processed by the Processor on behalf of the Co ntroller in the performance of Services relates to the following categories of data subjects: None
5. Controller authorizes the Processor to subcontract the follow ing processing activities to the following Subprocessors: None
6. Other than to the United States as may be required for the performance of Services, and for which the Controller has a lawful basis to transfer the Data to the U nited States pursuant to GDPR, the Processor may transfer Data to the following countries outside of the EEA: None
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Revised 7/18/2019 Page 1 of 6
This Electronic Commerce Appendix specifies the electronic commerce requirements applicable to Supplier in providingtheGoodsand/orServices.
SECTION1ͲGENERALTERMS
EachUCLocationoffersanelectronicwebͲbasedpurchasingandcatalogsystemtofacilitatethepurchaseofGoods and/orServicesfromUCsuppliers.UCLocations’eProcurementsystemscurrentlyareprovidedbymultipleservice providers.EightofthetenUCcampusesutilizethesameplatformbutmayrequireseparateimplementations,aswill theremainingcampusesand/
orMedicalCenters.ThisAppendixsetsforththetermsandconditionsthatwillgovern Supplier’ssaleofGoodsand/orServicesthroughUC’seProcurementsystems. SECTION2ͲDEFINITIONS
Catalog(s)referstothelistofdetailedproductinformation,agreementpricing,manufacturerpartnumbersand/or servicedescriptionsrelatingtotheGoodsand/orServicestobeofferedeitherasaPunchͲoutCatalog,aHosted Catalogorinacombination.ThismayincludethecreationofmultipleHostedCatalogs. eProcurement and eCommerce are use d interchangeably to mean UC’s electronic webͲbased purchasing and catalogsystems.EachUClocationhasabrandedeProcurementsite. GoLiveDatemeansthedateonwhichaCatalogwillbeactive. HostedCatalogmeansaCatalogthatisaproperlyformattedcomputerfilesuppliedtoallUCLocationsthroughthe Locations’respectiveeProcur
ementsystems.
OrdermeansapurchaseorderforGoodsand/orServicesplacedbyaUserthroughaneProcurementsystem. OrderDatameansalldataandinformationrelatingtoOrders,including,withoutlimitation,thespecificsofagiven transaction.
PunchͲoutCatalogmeansaCataloghostedbySupplieronSupplier’sSite .UsersmayaccessthisPunchͲoutCatalog viaanInternetlinkprovidedbySuppliertoUCthatredirectsaUserfromtheLocation’seProcurementsystemto SupplierSite.
SupplierMarkmeansSupplier’sname,tradenameand/ortrademarks,servicemark,oranyderivationthereof. Supplier Site means an internet site operated and maintained by Supplier th at has been made subject to this Appendix.
UCMarkmeansUC’sname,tradenameand/ortrademarks,servicemarks,oranyderivationthereof. UsermeansanindividualauthorizedbyaUClocationtouseaneProcurementsystem. SECTION3–RIGHTTOUSE
UCgrantstoSuppliertherighttosellGoodsand/orServicestoUCthroughtheeProcurementsystems,subjectto thetermsofthisagreement.Supplierwillberesponsibleforanycostofoperationordisputewithregardtoits interfacewithUC’seProcurementsystems.
Appendix- Electronic Commerce
UNIVERSITY
OF
CALIFORNIA
Revised 7/18/2019 Page 2 of 6
SECTION4–eͲPROCUREMENTSYSTEMRESPONSIBILITIES;MAINTENANCEOFCATALOG(S);LICENSE (a) eͲProcurementSystemResponsibilities.
Exceptasotherwisesetforthherein,eachpartywillberesponsible,atitsownexpense,for:(i)developing,operating andmaintainingitsrelevantsystem(s);(ii)acquiringandmaintainingitsserverhardwareandsoftware(orobtaining thirdͲpartyhostingservices)foritsrelevantsystem(s);and(iii)maintainingInternetconnectivity.
ThesupplierwillenableitscatalogwithanyUClocationthatrequestsone,aslongasitisnotoutofthescopeofthe termsoftheagreementorthisappendix.Thepartiesagreetoelectronicallylinkthefunctionalityoftheirrespective systems,usingcommerciallyreasonableefforts.
Purchase Order and Invoice/Credit Memo Data will be transmitted between the systems according to the appropriatemethodforeachUniversitylocation,cXML,xCBLorEDIstandardsbeingpreferred.Othermethodsof POorInvoice/CreditMemotransmissionwillonlybeallowedatthediscretionofeachUniversitylocation. Asupplier’sPunchͲoutsite(ifapplicable)willpermit:(a)UserstoaccesstheSupplierSitewhenaUserselectsthe PunchͲoutCatalog;(b)SuppliersitetosendbackuserselecteditemstoLocation’seProcurementsystem;(c)Userto createan Order through the Location’seProcurement system; and(d)UC eProcurement systems to forward an OrdertoSupplierforconfirmationandOrderprocessingalongwithOrderstatusinquiry. SuppliermustbeabletoaccommodateordersandinvoicesformultipleUClocationssharingasingleeProcurement platform.SuppliermustbeabletoidentifythePunchͲoutsessionandtransmittedPOasbeingfromtheindividual locations.IfprovidingaPunchͲoutcatalog,SuppliermustbeabletoaccommodatemultipleUClocationsonasingle platformusingasinglePunchͲoutsite,unlessrequestedotherwisebyUC. (b) MaintenanceofHostedandPunchͲoutCatalogs.
Supplier will provide its Catalog(s) to UC in a file format that will interface seamlessly with UC’s eProcurement systems.TheseCatalogfileswillbeincompliancewitheachUCLocation’seProcurementsystem.
UCmakesnoguaranteeofaGoLiveScheduleforestablishmentofanewcatalogSystemwide,aseachLocationisa separateenablementandsubjecttoresourceavailability.TimelineswillbeestimatedandadjustedbyUCasneeded forconcurrentimplementations.
ForHostedCatalogs,SuppliermustprovideUCwithupdatedversionsoftheCatalogfilewith,ataminimum,full descriptionsandimagesthatSuppliercurrentlyutilizesforitemsofferedinitsproprietarywebsitesandPunchͲout Catalogs.ThepartieswillupdateeachotherregardingeCommercespecificationsasneededfromtimetotime. SuppliermustnotifyUC’sContractAdministratoratleastthree(3)weeksinadvanceoftheproposedGoLiveDate ifitwillberequestingadditions,deletions,ormodificationstotheCatalogs.Aftersuchadvancenotification,Supplier mustprovideUCwithCatalogfilescontainingtherequestedadditions,deletions,ormodificationswithnolessthan theleadtimespecifiedinSection10ofthisappendix.Inaddition,forpricefileupdateswithamutuallyagreedupon activationofJanuary1,Suppliermustsubmitproposedfilesatleastfive(5)weekspriortothefirstworkingdayin January.UponUC’sapprovalofthenewCatalogfile,UCandSupplierwillconfirmtheGoLiveDate;theupdated versionoftheCatalogfilewillbemadeeffectiveonthatGoLivedate.IfUCrejectsaCatalogmorethanoncebecause itdoesnotmeetUC’sacceptancecriteria,theContractAdministratorwillsuspendSupplier’sprice/contentchange untilthedateofSupplier’snextacceptablecontractedchange. IfthereisaconflictbetweenapriceinaHostedCatalogandaPunchͲoutCatalog,UCwillbeinvoicedatthelower price.SuppliermustnotifyUCinadvancewhensubstitutingitems,changingSKUnumbersorchangingthenumber ofitemsinapackageinanyCatalog.
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ContentinSuppliercatalogislimitedtothecategoriesspecifiedinthisagreement,withadditionalcategoriesallowed atUC’sdiscretion.SupplieragreesthatUCmayblockCatalogitemsatthecategoryand/orSKUlevel. TheUniversitywillrequireSuppliertoclearlyidentifyproductsasHazardousMaterials,Radioactive,andControlled SubstancesintheSupplier’scatalog,whetherHostedorPunchͲout.ForPunchͲouttheidentifierwillbereturnedto thecartoftheLocation’seProcurementsystem,inamanner/fieldacceptabletotheLocation. TheUniversitywillrequireSuppliertoclearlyidentifyproductswithUCͲrecognizedsustainability/greencertifications inbothhostedandPunchͲoutcatalogs.UC’sContractAdministratorwillworkwithSuppliertoensurethatcontract itemsthatmeettheUCcriteriaforGreen/Sustainableproductswillbeprioritizedinallproductsearches.Products thatdonotmeetUC’sminimumcriteriarequirementsmaybeblockedinallhostedcatalogsandPunchͲoutcatalogs atUC’sdiscretion.
SupplierisresponsibleforprovidingUCwithCatalogsthatcontainaccuratepricinganddatainaccordancewiththe Agreement.IfUCdeterminesthereareerrorsinthepricingordataattributesofaCatalog,UCwillnotifySupplierof thoseerrorsinwritingandrejecttheCatalog.Supplierwillhavenomorethanten(10)businessdaystoreviewand correcttheerrors.
(c) License.
SupplierherebygrantstoUC,atnoadditionalcost,alimited,nonͲexclusive,royaltyͲfreerighttolinktoandaccess theSupplierSitefromtheeProcurementsites,subjecttothetermsandconditionshereinandsolelyforthepurpose ofpermittingUserstoaccesstheServices.AllSupplierMarkswillremainthesolepropertyofSupplier. (d) AccessibilityRequirements.
SupplieragreesthatSupplierwillmakeavailableGoods/Servicesaccessibletopeoplewithdisabilitiesandconform tothetechnicalrequirementsoftherelevantRevisedStandardsofSection508ofthefederalRehabilitationAct.In addition,Supplierwarrantsthat:
i. Any catalogcontentprovidedtoUCwillcomplywiththeaccessibilityrequirementsofWCAG2.0AA. ii. Supplier willpromptlyrespondtoandresolveanycomplaintregardingaccessibilityofanycatalog contentprovidedtoUC.
SECTION5–USERSUPPORT
(a) UC Duties. Each UC Location will provide its Users with initial contact and system support assistance on all functionalityanduseissuesforeProcurement(includinglinkstotheSupplierSite).Whenknown,UCwillpromptly notifySupplierofanysuchissuesrelatingtotheCatalog,theSupplierSite,and/orotherSuppliermaterials/systems. (b)SupplierDuties.SupplierwillprovideallcustomersupportrelatingtotheCatalog,SupplierGoodsand/orServices, Invoicing/Payment/Credits, and Supplier Sites in a manner consistent with the customer support that Supplier providestoothercustomers,andatleastasgoodasthecustomersupportthatSupplierprovidestocustomerswho arepurchasingthroughanyothermeans.
SECTION6–PROPRIETARYRIGHTS
UC’sTermsandConditionsofPurchasecontainsprovisionsregardingtheparties’rightsandresponsibilitieswith respecttointellectualpropertyrelatingtotheGoodsandServices.Withoutalteringthoseprovisions,theparties additionallyagreeasfollows:UCmayrequireSupplierto“brand”Supplier’sPunchͲoutCatalogwithoneormoreUC Marks.IfUCrequiresSuppliertoutilizeoneormoreUCMarksonSupplier’sPunchͲoutCatalog,UCwillprovidethe appropriateartworkandsuchartworkwillbedeemedtohavebeenprovidedwithalimited,nonͲexclusive,nonͲsubͲ
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licensablerightforSuppliertouseitsolelyforthepurposeofaUCͲbrandedPunchͲoutCataloghostedbySupplier andsubjecttothefollowingterms:
(i) Supplier maynotmakeanyadditionaluseoftheUCMarkswithoutUC’spriorwrittenapproval.
Supplier’suseoftheUCMarksinthePunchͲoutCatalogmustacknowledgeUC'sownershipoftheUCMarks.Supplier willincludeallnoticesandlegendswithrespecttoUCtrademarks,tradenames,orcopyrightsasmayberequired byapplicabletrademarkandcopyrightlawsorwhichmaybereasonablyrequestedbyUC.Supplieragreesnotto claimanytitletoUCMarksoranyrighttouseUCMarksexceptaspermittedbythisAppendix.Uponterminationof this Appendixor theAgreement, all rightsto UC Marksconveyedby UC to Supplierwill cease and Supplier will destroy or return to UC all media with UC Marks. UC specifically reserves any and all rights to UC Marks not specificallygrantedtoSupplier.
SuppliergrantstoUCtherighttouseSupplier'strademarks,logos,tradenames,andservicemarksforthepurpose ofpromotingUCeProcurementsitestotheUCcommunity.UCacknowledgesSupplier'sright,title,andinterestin andtoSupplier’sMarksandSupplier’sexclusiverighttouseandlicensetheuseofSupplierMarksandagreesnotto claimanytitletoSupplierMarksoranyrighttouseSupplierMarksexceptaspermittedbythisAppendix.UCwill includeallnoticesandlegendswithrespecttoSuppliertrademarks,tradenames,orcopyrightsasmayberequired byapplicabletrademarkandcopyrightlawsorwhichmaybereasonablyrequestedbySupplier.Upontermination ofthisAppendix,allrightstoSupplierMarksconveyedbySuppliertoUCwillceaseandUCwilldestroyorreturnto Supplier all media with Supplier Marks. Supplier specifically reserves any and all right to Supplier Marks not specificallygrantedtoUC.
(ii) The licensesgrantedinthepreviousparagraphsregardingUCMarksandSupplierMarksaresubjectto theongoingapprovalofthepartyowningtherespectivetrademarks,logos,tradenames,orcopyrights.
Suchongoingapprovalincludestheabilitytoterminate–atanytime,foranyreason,andinthesole discretion of the owner of the respective trademarks, logos, trade names, or copyrights – the trademark licenses provided in the preceding paragraphs for any particular trademark, logo, trade name,orcopyrightedworkwithoutnecessarilyterminatingthisAppendix.Eachpartyagreesnotto takeanyactionthatwilladverselyreflectuponordamagethegoodwill,reputation,orthebrandvalue oftheotherparty.Eachpartyfurtheragreesnottotakeanyactionthatisinconsistentwiththeother party’s ownership of the respective trademarks, trade names, or copyrights. At all times (including followingterminationoftheAgreement),SupplieragreestocomplywithSection92000ofCalifornia’s EducationCode.
(a) GrantofLicense.SupplierherebygrantsUCanonͲexclusive,royaltyͲfree:(i)licensetouse,copy,transmit,and display the Catalog, any information contained therein and the Supplier Marks for the purposes of permitting CustomerstoaccessinformationaboutandorderSupplierGoodsand/orServicesfromaCatalogand(ii)ifSupplier isusingaPunchͲoutCatalog,righttolinktoandaccessthePunchͲoutCatalogontheSupplierSite,forthepurposes ofpermittingCustomerstoaccesstheSupplierWebsiteandpermittingCustomerstoorderSupplierGoodsand/or Services.
(b) Modifications.UCwillnotmodifyorremoveanyoftheproprietaryrightsmarkingsintheCatalog.UCwillnot modifythecontentoftheCatalog,exceptasindicatedbySupplier,butmayrequireSuppliertomakeandsubmit modificationsifrequiredaspartofthisagreement.However,forhostedcatalogs,UCreservestherighttoattach flagstocatalogitemsasanaidtoshoppersinselectingpreferreditems,suchasgreenorrecycled.UCwillnotmake any representations or warranties, or provide any information, to any third party regarding any Supplier Goods and/or Services (including, but not limited to, any representations or warranties of any information regarding availability,delivery,pricing,characteristics,qualificationsorspecificationsthereof).IfUCbelievesingoodfaiththat anySupplierinformationdoesnotconformtotherequirementsoftheassociatedUCAgreementorthisAppendix, UCwillbeentitledtowithdrawtheCatalogfromUCeProcurementsites.Insuchacase,UCwillpromptlynotifythe SupplieroftheactionsithastakenandwillworkwiththeSupplierpromptlytoresolveUC’sconcerns.WhenUC’s
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concernsaresatisfactorilyresolvedUCwillpromptlyrestoretheCatalog,ifappropriate.UCwillhavenoliabilityto theSupplieroranyoneelseforexercisingtheserights. (c)Acknowledgment.Eachpartyacknowledgesthatthetechnologyembodiedintheotherparty’sSitemaybebased onpatentedorpatentableinventions,tradesecrets,copyrightsorotherintellectualpropertyorproprietaryrights (“IntellectualPropertyRights”)ownedbytheotherpartyanditsapplicablelicensors. (d) UCRights.Asbetweentheparties,UCwillbethesoleownerof–or,withrespecttoanyitemslicensedbyUC, will retain all rights to all Intellectual Property Rights associated with UC eProcurement sites, including any modifications,updates,enhancementsorupgradestoanyoftheforegoing,aswellasanyOrderDatageneratedor collectedonsuchsite(collectively,the“UCMaterials”).Exceptasprovidedherein,Suppliermaynotcopyorusein anyway,inwholeorinpart,anyUCMaterialswithoutUC’spriorwrittenapproval.Anypermittedcopiesofsuch property,inwholeorinpart,aloneoraspartofaderivativework,willremainUC’ssoleproperty.Supplieragreesto reproduceandincludeUC’scopyright,trademarkandotherproprietaryrightsnoticesonanypermittedcopiesof UCMaterialsincluding,withoutlimitation,partialcopiesandcopiedmaterialsinderivativeworks.Supplierwillnot copy or reproduce any thirdͲparty copyrighted or trademarked materials, which appear on or are otherwise associatedwithanyUCeProcurementsitewithoutUC’spriorwrittenconsent.
SECTION7–MULTIPLESUPPLIERS
SupplieracknowledgesthatallUCeProcurementsitesareintendedtofacilitateUsers’abilitytoobtainGoodsand/or Servicesfrommorethanonesupplier.NothinginthisAppendixwillbeconstruedtopreventUCfromenteringinto similaragreementswithanythirdpartiesincluding,withoutlimitation,suppliersthatmaybeincompetitionwith Supplier.
SECTION8–WARRANTYDISCLAIMER
UCdoesnotwarrantthataccesstoUCeProcurementsiteswillbeuninterruptedorthattheresultsobtainedbyuse ofUCeProcurementsiteswillbeerrorͲfree.
SECTION9–DISPUTESANDCHANGESINTHESERVICES
(a) UCandSupplieragreetonegotiateingoodfaithtoresolveproblems,questionsanddisputes. (b) WhereimprovementsandclarificationscanbemadeinthebusinessprocessesrelatedtoeProcurement,both partiesagreetoincorporatesuchchangesaslongastheyaremutuallyagreedupon.
SECTION10–ADDITIONALCONTRACTUALTERMS
InadditiontotheprovisionsofSection4,Section10provisionswillgoverntheCatalogs.IftheprovisionsofSections 4and10conflict,Section10willgovern.
Type(s)ofCatalog(s):AtUC’scampusdiscretion,Supplierisallowedtoimplementa[specifyhosted,PunchͲout,or both]catalogintheUCeProcurementsystems.SupplierwillberequiredtocomplywithUCLocationeͲcommerce requirementsonalocationbylocationbasis,whichincludesthedecisiontomoveforwardwithPunchͲoutorHosted. Anydeviationfromthetype(s)specifiedhereinmustfirstbeagreeduponbyUC’sContractAdministrator. AnnualNumberofCatalogs:Supplierisallowedtosubmitnomorethan[number]catalogspercalendaryear,with changesasfollows:
x Content Additions, Deletions and Other NonͲpricing Edits: [insert number of times Supplier can change its content;quarterlyorbiannuallywouldberecommended]
x PriceChanges:[insertnumberoftimesSuppliercanchangeitsprice;onceperyearwouldberecommended]
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o Allowablelevelofpricechange($/%)willbeinaccordancewiththetermsofthisagreement. o Ifapricefileincludesbothcontentandpricingchanges,itwillcounttowardthepricingallocation.
Leadtime:SuppliermustloadtheCatalogpricefileintotheeͲProcurementsystem[insertnumber,10isth e minimum]workingdayspriortotheplannedgoͲlivedate.(Exception–forJanuary1updatestoenabledcatalogs, Suppliermustsubmitthepricefilenolaterthan5weeksprior,asspecifiedinsection4.) Buyer–[Choosethosethatapply]:
x Numberofcatalog/pricefileversionstobesupportedforthisagreeme nt:[insertnumber] x Ifmorethanonecatalog/pricefileversionissupported,pleaseincludeadescription/justification(e.g.,special pricingforcores):[insertdescription]
x MaximumNumberofSKUsallowed:[insertnumber](optional) x CategoriesallowedwithinCatalog:[listspecificcategories]or x CategoriesblockedwithinCatalog:[listspecificcategories]
-
AttachmentAͲStatementofWork(SOW)
1. General
1.1 Description oftheScopeofServices:ThepurposeofthisStatementofWorkisfor Suppliertoselland/orleasetoUniversitymultifunctiondevices(MFDs)withcopy,print, scan,andoptionalfaxfunctionality,and/orLaserPrinters,alongwithrelatedproducts andsupport,inacosteffectiveandefficientmanner,accompaniedbyhighstandardsof qualityandservice,alignedwithUniversity’sneedsasfurtherdetailedherein.
1.2 Participating Locations:SuppliershallmakealltermsoftheAgreementavailabletoall currentandfuturelocationsoftheUniversityofCalifornia.
2. ProgramRequirements
2.1 Program Manager:SuppliershallassignaProgramManagerwhowillhavetheoverall accountmanagementresponsibility,aswellasadedicatedAccountManagerperUC Location.
2.2 Supplier’s ProgramManagerislistedbelow,issubjecttoUCapproval,andhasoverall responsibilityformanagingtheUC/Supplierrelationship: Name DaveWetzel
Phone 940Ͳ580Ͳ9233
Email [email protected]
Address 12856InterurbanAveS.,
Seattle,WA98168
Supplier’sAccountManagementTeamis:
Name HildaMartinez–SalesManager,SouthernCal(1)
Phone 626Ͳ482Ͳ2570
Email [email protected]
Address 207GoodeAve,Ste400
Glendale,CA91203
Name ChadDorman–SalesManager,SouthernCal(2)
Phone 949Ͳ231Ͳ0223
Email [email protected]
Address 3900KilroyAirportWay,Ste3900
LongBeach,CA90806
AttachmentAͲStatementofWork(SOW)
Name JohnGerckens–SalesManager,NorthernCal
Phone 516Ͳ477Ͳ0523
Email [email protected]
Address 3300NorthFirstStreet
SanJose,CA95134
2.3 Program Administration:Suppliermustprovidethenecessarystaff,infrastructure,and otherresourcesatalevelsufficienttoensureefficient,effective,andcontinually improvingfulfillmentofitsobligationsunderthisAgreement,andasfurtherdetailedin theRFPandSupplier’sResponse,including,butnotlimitedto:
2.3.1 All supporttobeavailablenolessthanMonday–Friday,8:00amͲ5:00pm(Pacific).
2.3.2 Provide atollͲfree800numberforCustomerServicecalls.
2.3.3 Coordinate contract/programimplementation,includingdesignatingassociated ProjectManager.
2.3.4 Account managementforonͲgoingcontractmonitoring,maintenanceand communication.
2.3.5 Account Representative(s)dedicatedtoUCLocations.
2.3.6 To insurecustomerservicesatisfaction,Supplierisrequiredtocallcustomer3 businessdaysafterequipmentinstallationandtraining.Customershallbedefined asadesignateduserforthatlocation.ForUCLocationswithMFD/PrinterFleet ManagementPrograms,Customershallbedefinedasthedesignatedcontactsfor thosePrograms.
2.3.7 Supplier’s accountrepresentativemustmakefrequentonͲsitevisitssufficientto effectivelyaddressandresolveissuesrelatedtothefulfillmentofSuppliers obligationsundertheAgreementincluding,butnotlimitedto:customerorders, problems,andinvoicedisputes;increasesalesactivity;adviseregardingcost reductionandprocessimprovementopportunities;assistinresolvingproblems; demonstrateproducts;providetraining;andothercustomerservicesasrequiredfor theefficientoperationoftheprogram.
2.3.8 Coordinate alltheorder/installationprocess,inquiriesregardingorderstatus,and pricingconcerns.
2.3.9 Regular businessreviewmeetings(frequencytobedeterminedbyeachlocation, thoughnolessthanquarterly)betweenSupplier’saccountmanagerandother representativesasneeded(specialists,localrepresentatives,management)andUC Purchasingand/orMFD/PrinterFleetManagementProgramateachlocationto reviewanddiscussagreementpurchaseactivity,Supplierkeyperformance indicators(KPIs)andmetrics,outstandingissues,newproductsandservices roadmaps,andotherrelatedissues.
2.3.10 Maintainacustomerservicesatisfactionlevelof98%orbetterasevidencedbythe resultsofregularcustomersurvey’sconductedbysupplier.
2.3.11 Adesignatedcontactforbilling/invoicingquestionsandissues.
2.3.12 Guaranteetransactionaccuracyof99%orhigher.
AttachmentAͲStatementofWork(SOW)
2.3.13 EnsurethatallSuppliersupportstaffareorientedandtrainedonSupplier’s transactionsystemsandotherinfrastructureandprocessesatalevelsufficientto meetUniversity’sneedsandcomplywithSupplier’sobligationsunderthe Agreement.
2.4 Consistency: SuppliermustprovideandassureconsistencyacrossallUCLocationsinthe followingareas:
2.4.1 Pricing onallProducts
2.4.2 Discounts onallProducts
2.4.3 Support offerings
2.4.4 New Supportofferings
2.4.5 Customer Service
2.4.6 Quality Control
2.4.7 Ordering andPaymentProcessesandSystems
2.5 Partnering: SuppliersmustestablishandmaintainapartnerrelationshipwithUC LocationPurchasingand/orMFD/PrinterFleetManagementProgramwithrespectto MFDsandLaserPrintersateachlocationtoachieveobjectivessuchas:
2.5.1 Improving Supplierperformance
2.5.2 Improving productandservicequality
2.5.3 Improving equipmentutilizationlevelstoreducecosts
2.5.4 Increasing salesthroughproductshowsponsorshipandothermarketingassistance
2.5.5 Reduction ofpaperworkandincreasedefficiencythroughconsolidatedinvoicing andothermethods
2.5.6 Competitive pricingstrategies
2.6 In theeventofaproblem,Suppliermakesthefollowingescalationprocessavailableto UC:
2.6.1 "Client RelationshipEscalationProcedures”:ToeffectivelymanagetheClient relationship,Suppliershallmaintainadocumenttransformationalbusinessmodel andstrategythatdemonstratesvarious‘touchpoints'withinbothorganizationsthat covers:
x Management:AllowstheeffectiveOperationalManagementofthecontract withrespecttotheprovisionoftheserviceanddeliveryofthedocumentedKey PerformanceIndicators(KPIs)andKeyRiskIndicators(KRIs)acrossallthe businessstreams.
x Innovation:Allowsacontinuousfocusoninnovationofexistingcontracted servicesplusafocusonnewvalueͲaddedpropositions.
x Review:ProvidesaregularStrategicreviewprocessataseniorcorporatelevel thatenablesbothpartiestounderstandsynergiesbetweenbothorganizations thatwilladdvaluetotherelationshipthroughthecontractperiod.
AttachmentAͲStatementofWork(SOW)
2.6.2 Issue EscalationProcedures:Theeffectivemanagementofriskandissuesisan essentialcomponentofallsuccessfulprograms.Atthebeginningofthe implementationperiodSupplierwilldevelopariskandissuelogthatwillbejointly managedwithUniversityofCaliforniaonaregularbasis.Theriskandissuelogwill ensureaccountabilityforrisksandissuestogetherwithclearactiontomanageand, wherepossible,mitigateriskandresolveissues.Equally,Supplierwillagreetorisk andissuethresholdswithUniversityofCaliforniatoensuretheappropriatelevelof visibilityandescalation.Theescalationofrisksandissueswillbemanagedthrough anagreedmanagementhierarchybasedontheirtypeandcriticality.
2.6.3 Technical ServiceEscalation/ProblemResolutionProcess(seeescalationprocessin Exhibit3SupplierUCAccountSupportTeam.Thestepsforproblemescalationare asfollows:
x Iftheproblemisnotidentified:CustomerServiceEngineer(CSE)contacts theSupplierHotlinetonotifytheWorkGroupLeader,whomustrespond withinonehour.
x Iftheproblemremainsunidentifiedandorunresolved:CSEreͲcontactsthe WorkGroupLeaderandtheSupplierFieldManagerforCustomerServiceto getfurtherassistanceanddirection.Thisactivitymusttranspirewithin1Ͳ3 hours.
x IfProblemisstillnotidentifiedorresolved:CSEcontactsWorkGroup Leader,CustomerServiceTechnicalSpecialist,andFieldManagerfor CustomerServicetoobtainfurthersuggestions/information.Thisshould occurwithin3Ͳ4hours.
x IfProblemisstillnotidentifiedorresolved:CSEmakesarrangementsto receivesiteassistancefromWorkGroupLeader/CustomerServiceTechnical Specialist,andnotifiesthecustomer’sdecisionmakeronequipmentstatus.
Thisshouldoccurwithinfourtosixhours.
x IfProblemisstillnotidentifiedorresolved:CSE,WorkGroupLeaderand CustomerServiceTechnicalSpecialistcontactFieldManagerTechnical Servicetoseekassistanceoutsidetheimmediatesupportteam.Thisshould occurwithinsixtoeighthours.
x IfCanonisunabletocorrecttheissueatthispoint,CanonCustomer SatisfactionPolicystates:IfCustomerisnotsatisfiedwiththeperformance ofaCanonorOcébrandproduct,uponCustomer’swrittenrequest, Supplierinitssolediscretionwillrepairorreplacetheproductwithalike unitwithequivalentcapabilities.Priortoreplacement,Suppliershallhave theopportunitytoreturntheproducttogoodworkingorderinaccordance withthetermsofthisContract.Thispolicyshallapplyfor5yearsfromthe dateofinstallationorfortheinitialtermofanyCanonFinancialServices, Inc.lease,iflonger,providedCustomerisnotindefaultofitsCustomer Agreementandsuchmaintenanceserviceshavenotbeencanceledor terminated.
AttachmentAͲStatementofWork(SOW)
2.7 Disaster Recovery/BusinessContinuityPlan:Suppliermustestablish,test,andmaintain aDisasterRecovery/BusinessContinuityPlan,anddeployothersystemsandprocesses asnecessary,inordertoensureefficientandtimelyfulfillmentofitsobligationsunder thisAgreementintheeventofadisasterorotherserviceinterruptingevent.
2.8 Service Standards:DuringthetermofthisAgreementandanyextension(s)oftheTerm, Supplierwillprovidethefollowingminimumservicestandards:
2.8.1 Uptime perdevice–96%measuredasaquarterlyaverage
2.8.2 Response timeperdevice(MFDs)–4businesshourswithin1businesshour acknowledgingcallbackfromtechnicianordispatch–startingfromtimeofcall placement,measuredasaquarterlyaverage.
2.8.3 Response timeperdevice(MFDs)–Areasbeyond20milesfromamajor UCLocation–Maximum8hoursoruponmutuallyagreedtimeframewithfield officeorlocationadministrator.
2.8.4 Response timeperdevice(LaserPrinters)–within2businessdays
2.8.5 Repair time–Averageof2hoursmeasuredasaquarterlyaverage.
2.8.6 Delivery Ͳequipment(newequipment)–10businessdaysfromSupplierreceiptof order.Deliverybetween8a.m.and12p.m.(PST)withoneͲhourpreͲdeliverycall, unlessotherwisearranged.
2.8.7 Delivery Ͳreplacementparts(MFDs)–within8businesshoursfromSupplierreceipt oforder.PartsmustbenewunlesspreͲtestedrefurbishedpartsarerequestedby UCforareducedcost.
2.8.8 Delivery Ͳreplacementparts(LaserPrinters)–within2businessdaysfromSupplier receiptoforder.Partsmustbenew.
2.8.9 Delivery –Supplies–within2businessdaysfromSupplierreceiptoforder
2.8.10 Installation(MFDs)–upondeliveryunlessotherwisearranged
2.8.11 Installation(LaserPrinters)–ifrequested,within2businessdaysofdeliveryunless otherwisearranged
2.8.12 Setup–Within4businesshoursofdelivery
2.8.13 Training,initialcustomertrainingandITsupport:Unlimitedusertrainingonfeatures andfunctionalityatnocharge.InitialITsupportatnocharge.
2.8.14 Returncustomercalls(atnocosttoUC)–within1hour
2.8.15 Resolvebillingissues–within10businessdays
2.9 During thetermofthisAgreementandanyextension(s)ofsuchterm,Suppliershall provideafterͲhoursservicesbasedonthefollowingservicestandards:
2.9.1 Response time–Average4hours
2.9.2 Repair time–Average2hours
2.10 Maintenance servicesrequestedandperformedoutsideSupplier’snormalbusiness hourswillbechargedtoUCattheratesprovidedinExhibit1.Suppliershallnotcharge
AttachmentAͲStatementofWork(SOW)
UCmorethanthirty(30)minutestraveltimefortheservicesperformedafternormal businesshours.
2.11 Supplier agreestoprovidetoUC,duringSupplier'snormalbusinesshours(MondayͲ Friday,8:00amͲ5:00pmPacific),themaintenancenecessarytokeeptheProductin,or restoretheProductto,goodworkingorder.Thismaintenanceserviceincludes maintenance,baseduponthespecificneedsofindividualProduct,asdeterminedby Supplier,andunscheduled,onͲcallremedialmaintenance. Maintenancewillinclude,butisnotlimitedto,lubrication,adjustments,andthe replacementofmaintenancepartsdeemednecessarybySupplier.Maintenanceparts willbefurnishedonanexchangebasis,andthereplacedpartsbecomethepropertyof Supplier.MaintenanceservicesprovidedunderthisAgreementdoesnotassure uninterruptedoperationoftheProduct.Maintenanceshallnotincluderepairs necessitatedbyfactorsotherthannormaluse(eg.willfulornegligentacts,service providedbyunapprovedthirdparties,ambientconditions,useofpartsorsuppliesnot providedbySupplier,etc.).
MaintenanceservicerequestedandperformedoutsideSupplier'snormalbusinesshours willbechargedtoUCatSupplier'sapplicabletimeandmaterialratesandtermsas providedinthisAgreement.
Maintenancecostsmustbefixedorloweredduringthetermofthecontract. MaintenancecostscannotincreaseinpriceduringtheinitialtermoftheAgreement. Maintenancecostsitemizedoneachindividualorderscheduleshallbefixedforthe initialtermstatedontheschedule,nottoexceedsixty(60)monthsandshallbesubject toannualincreasethereafter.
Tonerandstaples(“Consumables”)areprovidedatnoadditionalchargeforexclusiveuse withtheEquipment.IfyouusetheConsumablesinadifferentmannerandyourtoner usageexceedsbymorethan10%thepublishedmanufacturerspecificationsfor conventionalofficeimagecoverage,asdeterminedbySupplier,Suppliermayinvoiceyou forsuchexcessusageprovided,thatSuppliershallnotinvoiceyouforsuchexcesstoner usageunlessanduntilSupplierhasfirstnotifiedyouoftheexcesstonerusage,anduntil youandSupplierhaveconsultedingoodfaithinanattempttoidentifythereason(s)for theexcesstonerusageandyouhavehadareasonableopportunity,ifpracticable,to rectifytheexcesstonerusage.AdditionaltonermaybepurchasedfromSupplierif requiredduringtheterm.Youshallbearallriskofloss,theftordamagetounused consumables,whichshallremainSupplier’spropertyandshallbereturnedpromptlyupon terminationofthisAgreement.
RelocationofCopiers
DuringthecourseofthisAgreement,itmaybenecessaryforvariousreasonstorelocate installedcopiers.Afterinitialinstallation,uponcustomerrequest,anymultiͲfunctioncopier between20PPMand105PPMmayberelocatedone(1)timeperCustomerAgreement
AttachmentAͲStatementofWork(SOW)
periodatnoadditionalcharge.Thenumberofrelocationsprovidedatnoadditionalcharge shallnotexceedtheaggregatenumberofunitsinstalledpermemberunderthisCustomer Agreement.Anyrelocationsinexcessofthis,shallbeinvoicedatCSA’sthencurrentrates.
2.12 Service Warranty:Supplierwarrantsthatserviceswillbeperformedinagood workmanlikemannerinaccordancewiththeapplicableservicedescription.Supplierwill serviceduringthewarrantyaswellasduringtheServiceContractthroughitsown ServiceOrganization.ItisunderstoodandagreedbyUCthatSupplierretainsexclusive ownershipandcontrolofanyproprietarysoftwarediagnosticsutilizedinservicingthe Products.SuppliertoprovideMFDandLaserPrinterwarranty(Partsandlabor)90Days.
2.13 Product WarrantySupplierwarrantstheCanonBrandequipmentitsupplieswillbefree fromdefectsinmaterialandworkmanshipforninety(90)daysfromthedateof delivery.Inaddition,aftersuchninety(90)dayperiod,Supplierwillmaintainsuch equipmentingoodoperatingorderpermanufacturer'sspecificationsprovidedsubject tonormaluse.Withinfive(5)yearsforpurchaseorthetermofthelease,oforiginal installationofanynewlyinstalledCanonbrandequipmentcoveredbytheagreement, SupplierwillatCustomer'swrittenrequest,replacesuchequipmentwithalikeunitif Customermeetsthefollowingthreeconditions:(1)Theequipmentiscontinuouslyand exclusivelyservicedbySupplierorit’ssubcontractorfromandincludingthedateof originalinstallation;(2)Customerfulfillsalltermsoftheagreement;(3)Before requestingareplacementunit,CustomergivesSuppliertheopportunitytocureany serviceproblemswhichCustomermayhavewiththeequipment.Intheeventthatan itemofequipmentisinoperableforaperiodinexcessofsixteen(16)consecutive businesshours,Supplierwillsupplyaloanerunituntilthemachineisrestoredtogood workingorder.SuppliertoprovideMFDandLaserPrinterwarranty(Partsandlabor)90 Days.
2.14 Non ͲPerformancePenalty:SupplieragreestocreditUCfornotcomplyingwiththe servicestandardsspecifiedinSection2.8,asfollows:
2.14.1 MaintenancecreditͲUptoonehundred(100)percentcredittoindividualUC LocationsofmonthlymaintenancechargeforindividualMFDavailabilityoflessthan ninetyͲsix(96)percentcalculatedforeachMFDasspecifiedbelow: Uptime% Credit(offmaintenancemonthlycharge)
Uptime% Credit(offmaintenance
monthlycharge)
100%Ͳ96.0% 0
95.9%Ͳ95.0% 1%
94.9%Ͳ94.0% 2%
93.9%Ͳ93.0% 4%
92.9%Ͳ92.0% 6%
91.9%Ͳ91.0% 8%
AttachmentAͲStatementofWork(SOW)
90.9%Ͳ90.0% 10%
89.9%Ͳ89.0% 12%
88.9%Ͳ88.0% 14%
87.9%Ͳ87.0% 16%
86.9%Ͳ86.0% 18%
85.9%Ͳ85.0% 20%
84.9%Ͳ84.0% 22%
83.9%Ͳ82.0% 24%
82.9%Ͳ82.0% 26%
81.9%Ͳ81.0% 28%
81.9%Ͳ80.0% 30%
Lessthan80.0% 100%
Forpurposesofcomputingtheeffectiveperformancelevel,accumulatedhoursof failuredowntimeforanymonthwillbeadjustedtothenearestwholeofhalfͲhour. Creditstobecalculatedbasedonproratedshareofmaintenancechargetobe calculatedandproratedonaperequipment/unitbasis. UptimeisdefinedasthenumberofhoursthateachMFDisavailableandingood workingorderduringPrinciplePeriodofMaintenancecoverageasfollows: UptimePercentage=PPMͲFTx100
PPM
PPMͲPrinciplePeriodofMaintenance(8:00amͲ5:00pm,MondaythroughFriday, exceptholidays)
FTͲ FailureTime
Forpurposeofcalculation,FailureTimeisdefinedasanytimeduringthePrinciple PeriodofMaintenancewhenaMFDisincapableofusinganyitsfeaturesand functions,duetoafailureofthemachinemechanicallyorelectronically.ThisFailure TimewillbetrackedandreportedbySupplier.
2.14.2 DeliverycreditͲUptofifteen(15)percentoftheUCnetpurchasepriceand/or monthlyleasechargetobecalculatedonaperequipmentunitbasisforeachdevice asspecifiedbelow.ThecreditforlatedeliverywillnotapplyintheeventSupplier provides,withinrequireddeliverytimeasstatedin2.8above,aloneracceptableby UCorderingdepartment.
Delivery Schedule
(Business Days)
Credit
(Off UC purchase/lease price)
AttachmentAͲStatementofWork(SOW)
10 days 0%
11 days 1.0%
12 days 2.0%
13 days 3.0%
14 days 4.0%
15 days 5.0%
16 days 6.0%
17 days 7.0%
18 days 8.0%
19 days
20 days
More than 20 da
ys
9.0%
10.0%
15.0%
2.14.3 Theminimumqualityofservicestandardssetforthaboverecognizethatoccasional errorsarelikely,however,theSupplierfurtheragreestousebesteffortstoachieve 100%ofservicelevel.Shouldtheservicelevelsfallbelowtheminimumstandards andtheSupplierdoesnottakecorrectiveactionwithinthirty(30)daysfollowing Universitywrittennotification,theUniversityreservestherighttoterminatethe Agreementimmediately.
2.15 Delivery andInstallation:
2.15.1 Suppliershallprovidedeliveryandinstallationofdevices,includingfulfillment processfromUCPurchaseOrdersubmissiontodelivery,allatnoseparateor additionalchargetoUniversity.UChastheoptiontoacceptorrejectallProducts deliveredafterpromiseddeliverytime,andinaddition,mayholdSupplierliableto andirectdamagescausedbylatedeliveryasdeterminedanddocumentedbyUC; provided,however,innoeventshalltheamountofsuchdirectdamagesexceedUC documentedreplacementsubstitutioncostforProductsordered.Supplierwill reportanydeliverydelaywhatsoevertotheorderinglocation,aswellasitscause, withintwo(2)daysafterSupplierisabletoreasonablydeterminetherewillbesuch adelay;suchreportwillbeprovidedtoUCbytelephone,email,orfacsimile. SuppliershallkeepUCfullyinformediflatedeliveryisduetocausesbeyondthe reasonablecontrolandwithoutthefaultornegligenceofSupplier,includingbutnot limitedto:actsofGod,war,civilcommotion,governmentalaction,fire,floods, unusuallysevereweather,explosions,earthquakes,strikesorwalkoutsagainstUC, quarantinerestrictions,orothercausesbeyondreasonablecontrolofSupplier.
2.15.2 Suppliers’dedicatedaccountrepresentativemustcoordinateallthedelivery, installationandtrainingprocesseswithdesignatedrepresentative(s)ateachUC Location.
2.15.3 Supplierwillprovideawrittenacknowledgmentofequipmentdeliveryand installation.
AttachmentAͲStatementofWork(SOW)
2.16 Training: SuppliermustprovidetrainingtoUCauthorizedpersonnelsufficienttoenable theproficientandproductiveuseofSupplier’sdevices,systemsandprocessesincluding, butnotlimitedto:
• Initial Training(followinginstallation)
• Follow Ͳuptraining
•O n Ͳgoingtraining(existingandnewusers)
2.16.1 TrainingtobeprovidedbySupplieratUCLocationsatmutuallyagreedupondates andtimes,atnochargetoUC.
2.17 Sustainability: SuppliersshallcomplywiththeUniversityofCaliforniaSustainable PracticesPolicywhichistheUniversity’sstandardforallsustainablepracticesincluding, butnotlimitedto:
2.17.1 ForeachdevicecoveredundertheAgreementthatareincludedinsections8.1and
8.2below,Suppliermustprovidethatdevice’sEPEATrating(Gold,Silver,Bronze) alongwiththeEPEATrecordedoptionsscore.Eachdevicemusthaveachieveda minimumEPEATratingofBronze.
2.17.2 Provideatakebackprocessfortonercartridgesandotherconsumablesatno additionalcosttoUniversity.
2.17.3 PostͲConsumerWaste(PCW)Paper:
x Alldevicesshallbeabletouserecycledcontentpaperuptoandincluding100% PostͲConsumerWaste(PCW)paperwithhighreliability,aslongasthepaperin usemeetsstandardpapercategories(e.g.copy,laser,ormultiͲpurposepaper). x Fullduplexingusinguptoandincluding100%PCWpapershallbeguaranteedby themanufacturertoreliablyaccomplish100%duplexing.RecycledpaperPCW contentcannotbefaultedbytheSupplier’sservicepersonnelforequipment malfunctions.
x Shouldaconditionariseinwhichpaperissuspectinunderperformanceina significantnumberofdevicesusingthesamepaperorsamepaperbatch numbers,furthertestingmaybecoordinatedbyaUCdesignatedofficialwith Suppliertotestanddeterminetheappropriateresolution.
2.17.4 EnvironmentallyResponsiblePackaging:Supplieragreestousegoodfaitheffortsto utilizeminimalpackaging,environmentallyresponsiblepackaging,recycling practices,andpackagingtakebackforreuse,tominimizetheadverseeffectsof packagingontheenvironment.
2.17.5 ProvideaprocessbywhichdevicesacquiredunderthisAgreementcanbetaken backbytheSupplierattheendoftheirusefullifeforremanufacturing,refurbishing, orrecyclingofparts.ForMFDs,Suppliermusttakebackdevicesattheendoftheir usefullifeatnocost,atUniversitydiscretion.
AttachmentAͲStatementofWork(SOW)
2.17.6 SustainableTransportation:Supplieragreestoworktowardscreatingadeliveryand transportationmodelwhichminimizesGreenHouseGas(GHG)emissionsandhas theleastimpactontheenvironment.Thepurchaseofthecleanestandmost efficientvehiclesandtireswillbeaSuppliergoal.Theuseofalternativefuelswillbe utilizedwhereandwhenappropriate.
2.17.7 SustainableOperations:Supplieragreestoimplementacontinuousimprovement programrelatedtosustainableoperationsofitsfacilities.
2.17.8 Reporting:SupplierwillreporttoUCduringthequarterlybusinessreviewsregarding theimprovementsthathavebeenmadeinthepreviousquarterandplanned improvementsfortheupcomingquarters.SupplierwillprovideUCquarterly summaryreportsasspecifiedintheRFPdetailingpurchases,incentivesandthe purchaseofsustainableproductsbyUCsystemwideandbylocation.
2.17.9 Supplierisrequiredtoregisterandparticipateinanassessmentoftheir sustainabilitypracticesandproceduresthroughtheEcovadisCorporateSocial Responsibility(CSR)monitoringplatform.FormoreinformationontheEcoVadis platformandcostsassociatedwithanassessment,pleaseseetheEcoVadisSupplier SolutionsWebsitehere:https://www.ecovadis.com/us/supplierͲsolutionsͲ2/.
2.18 Accessibility:
2.18.1 ProductswillbeaccessibletopeoplewithdisabilitiesandcomplywithCalifornia BuildingCode2016for"forwardreach”(11BͲ308.2)andfor“sidereach”(11BͲ 308.3).
2.18.2 OCRwillbeavailableonallscannersatnoadditionalcosttoUC.
2.18.3 Ondeviceswithscanningfunctionality,theinstallerorrepairpersonwillensurethat aoneͲpageinstructionalflyerispostedatthedevicethat(a)explainswhyOCRis criticaltomakePDFsaccessibletopeoplewithdisabilities,(b)instructstheuserhow toeasilyturntheOCRcapabilityon/off,(c)providesinformationabouttheimpact oftheOCRprocessonfilesizeorotherdocumentproperties,emailing,uploading, andotherfunctionality,and(d)advisesthatallfloorͲstandingdevicesshouldhave sufficientclearanceforwheelchairaccess.
2.18.4 Accessibilityfeaturesforeachproductwillbeidentifiedinthesupplier’sonline Ecatalog.
2.19 Technical Support:SuppliermustprovidethefollowingtechnicalsupporttoUC Locations:
AttachmentAͲStatementofWork(SOW)
2.19.1 InitialinstallationandconfigurationofMFDhardwareandsoftwarefornetwork connectivityandfullfunctionalityoftheMFDtoUCLocationsandtheirITresources, asneededand/orrequested.
2.19.2 Onsiteequipmentelectricalandmechanicaltroubleshootingandrepairs.
2.19.3 Dedicatedtechnicalsupportstaffwithaworkingknowledgeofallaspectsof networkfunctionalityacrossallplatformsincluding,butnotlimitedto:
2.19.4 Hardwareinstallation(networkcards,cabling,etc.)
2.19.5 LDAP
2.19.6 Networkadministration(equipment,softwareinstallation/configuration,printer driverinstallation/configuration/characteristicsandsecuritysettingsasneededand requested.)
2.19.7 AdviceandassistancewithuserͲsettableoptionsindisplaymenusandsubmenus
2.19.8 SupportforMFDsorLaserPrinterissueswithrespectto3rdpartyvendorsoftware andhardware.
2.19.9 FullmaintenanceservicesforLaserPrinters,includingrepairparts,softwareand firmwareupdatesandlabor.
2.19.10 Supplier’semployeesthatwillbephysicallypresentatUCLocations(i.e.delivering copiers,providingservice)mustconformtothefollowing: x Wearproperuniform
x CarrybadgeswithpictureID
x SuccessfullypassedthefollowingpreͲemploymentbackgroundsecuritychecks:
•S o c i a lsecuritytrace
• National criminalsearch(includingnationalsexoffenderregistry) • County criminalsearch
• Prior employerscreening
•H i g h e s tlevelofeducation(exemptonly)
• Motor vehiclerecord(drivingrolesonly)
x Bonded,orappropriatelyequivalentCrimeInsurancecoverage
2.19.11 TheSupplierUCAccountManagementTeamwillconsistofthededicatedSupplier AccountManager,ServiceTechnicians,adedicatedCustomerRelationAdvocateas wellasanyothersupportpersonnelandresourcesdeemednecessaryateach locationtoensurebestinclasscontractmonitoring,maintenanceandprovideUC locationswithclearandconcisecommunication.
3. Pricing:
3.1 Pricing onExhibits1and2areexpressedasadiscountfromManufacturerSuggested RetailPrice)MSRP.MSRPmustbeavailableonamanufacturer’spublishedpricelistand bepubliclyavailablethroughouttheagreementterm.
3.2 The pricesofSupplier’sproductsincludedinthisAgreementshallnotincreaseforthe durationofthisAgreementforexistingModels.
AttachmentAͲStatementofWork(SOW)
3.3 Supplier willutilizethefollowingValueͲAddedResellerstoperformmaintenance, serviceandsupportforallUClocationsatthepricingstatedinthePricingExhibit1.
3.4 During thetermoftheAgreement,Suppliermayaddordeletecontractdevices introducedorremovedfromthemarketbytheSupplier,providedtheaddeddevicefalls withinthescopeoftherespectivecategory.Suppliermustupdateitsdedicatedcontract websitesandpublishedcatalogsandliststoreflectthischange.Newdevicesmustbe adequatelydescribedandtheassociatedpricelistmustbeupdatedtoreflectthenew devicesprices.Pricingmustutilizethesamepricingstructureaswasusedforother devicesfallingintothesameproductcategory.Thepricingstructurewillbedictatedby thepurchasepricedeterminedfromthediscountfromManufacturerSuggestedRetail Price(MSRP)andotherspecifieddiscountslistedinthisRFP.Leasepricingwillbe dictatedbythequotedleasingratesappliedtothepurchaseprice.Suchadditionsand deletionsmustbeapprovedbytheUCcontractadministratorortheirdesignee. Whenlegallyorcontractuallyallowedbytheexistingcontractvehicle,Supplieragreesto extendthepricingtermsformaintenanceservicesandsuppliesincludedinthis AgreementtoSupplier’scurrentpopulationofProductsplacedatUCpriortothe executionofthisAgreementformodelsthatareidenticaltothemodelsinthebid.In theeventthatthecurrentpricingformaintenanceservicesandsuppliesisless comparedtothepricinglistedinExhibit1,thecurrentpricingshallnotchange.
3.5 Supplier willprovideanadditional1%discountonthepublishedUCequipmentportion ofthepricelistforOutrightSale/FMVandFPOLease(equipmentpriceonly,excluding maintenance)forordersthatincludemultipleunits(morethanone)ofanycombination ofMFD/PrinterModelsover$250,000.Any/alldiscountswillbetakenatthetimeof order.
3.6 Earnedincentives:SupplierwillworkwithUCtoestablishameaningfulrecognition programforeducationalsupportbasedontheutilizationoftheAgreement.BoththeUC andtheSupplierwillobtaintherequiredapprovalsoftheirrespectedorganizations priortocommencingtheprogram.Theprogramonceapprovedwillbecome AttachmentDofthisScopeofWorkandmaybemodifiedfromtimetotimewith mutualagreement.
o UCMFD/PrinterFleetManagementPrograms:SomeUCLocations(asidentifiedintheRFP CampusProfiles)utilizeestablishedUCMFD/PrinterFleetManagementPrograms,orsimilar groupsmanagingalargepopulationofMFDsand/orLaserPrintersfortheUCLocation.The valueaddedservicesprovidedbytheseFleetManagementProgramsmayvary,but generallyinclude:
AttachmentAͲStatementofWork(SOW)
x InstitutionalknowledgeandunderstandingofUCLocationhierarchy,policies& procedures,andlocalcampusgeography;
x OnsitecentralpointofcontactatUCLocationforfirstͲtierserviceresponseand coordination,andcentralizedsuppliesandparts;
x Consultationandequipmentneedsassessmentformultipledepartmentswithin theUCLocation;
x Consolidationofmultipleequipmentordersontosinglepurchaseorders(lease orpurchase);
x Coordinationforvolumedeliveriesofequipment;
x Consolidatedbillingandmeterreadingreconciliationthroughasinglecontactat theUCLocation;
x Coordinationofinternalcampusservicesfor:deliveryaccess,electrical upgrades,networkaccess,copy/printcontrolsystems,helpdesk troubleshooting,andservicecallavoidance;
x Summaryinvoicing,andsingleͲcontactinvoicereconciliation; x Managedmediationofcustomerequipmentexpectationsandperformance issuesinlieuoftheSupplier
InrecognitionofthesevalueͲaddedservicescurrentlyinplaceattheUCLocations identified,andtheirresultingreductioninSuppliers’efforts,resources,andexpenses, SupplierswillprovideMFD/PrinterFleetManagementProgramsanadditionalsevenand oneͲhalfpercent(7.5%)discountoffallpricingonExhibit1. If,aftertheimplementationofthiscontract,aUCLocationnotoperatingsucha programasoftheeffectivedateofthisAgreementdeterminesthatitisintheirbest interesttodeploysuchaprogram,SupplierwillbenotifiedbythatUCLocation’s procurementoffice,afterappropriatereviewandauthorization.Onauthorization,such programswillbeentitledtoallbenefitsavailabletothoseprogramscurrently establishedasdetailedherein.
MFD/PrinterFleetManagementProgramsreservetherighttonegotiatefurther discountsonanyofSuppliers’productsand/orservicesprovidedforunderthisRFPand itsresultingcontract.
AtUCLocationswithMFD/PrinterFleetManagementPrograms,Supplierwillpartner withtheseprogramsanddirectallpotentialcampuscustomersattheUCLocationto theprogrambeforesellingorleasinganMFD/Printertothecampuscustomer. Additionally,Supplierwillprovidemarketingexpertisetofurthertheprogram developmentattheUCLocation.
4. Reporting:Suppliermustprovideelectronicreports(inMicrosoftExcel)oranyotherrequested formattodesignatedUCcontactsprovidingawiderangeofinformation,atboththesystemͲ wideandindividualUCLocationlevel,relatedtotheAgreementincluding,butnotlimitedto:
AttachmentAͲStatementofWork(SOW)
4.1 Quarterly ReportPopulationofMFDsandLaserPrintersreportsincludingbutnot limitedtothefollowingdata:
x UCLocation
x UCdepartment
x UCpurchaseordernumber
x Name,phoneandemailfordepartmentplacingthepurchaseorder x Equipmentserialnumber
x NameandModelofproduct(s)and/orservice(s)Purchased x Quantitypurchased
x Pricepaid,perunitandtotal
x Methodofacquisition(lease,purchase,etc.)
x Sustainableproductpurchases
4.2 Monthly Reports:
x Responsetime
x Repairtime
x Uptime
x Totalservicecalls
x Deliverytime
x Installationtime
x Openleases,remainingterms,etc.
4.3 Equipment inventoryreportthatwillprovideadetaillistingofallproductsandtheir locationsattheparticularUCLocation.
4.4 Annual reportscomparingUCcontractpricingwithSupplier’sotherpricingavailablein thehighereducationmarketforsimilarsizeandscopeprogram.
4.5 Other reportsasreasonablyrequestedbyUC.
4.6 Supplier mustmakeacommerciallyreasonableefforttoprovidereportswithinfive(5) businessdaysofUC’srequest.
5. MaintenanceService
5.1 Supplier agreestoprovidetoUC,duringSupplier’snormalbusinesshours,the maintenanceservicenecessarytokeepequipmentin,orrestoretheequipmentto,good workingorderinaccordancewithSupplier’spoliciesthenineffect.Thismaintenance serviceincludesmaintenancebaseduponthespecificneedsofindividualequipment,as determinedbySupplier,andunscheduled,onͲcallremedialmaintenance.
AttachmentAͲStatementofWork(SOW)
5.2 Maintenance willincludelubrication,adjustments,andreplacementofmaintenance partsdeemednecessarybySupplier.Maintenancepartswillbefurnishedonan exchangebasis,andthereplacedpartsbecomethepropertyofSupplier.Maintenance servicesprovidedunderthisAgreementdoesnotassureuninterruptedoperationofthe Product.
5.3 Suppli ermustcoordinateallservicecallsthroughacentralizeddispatchdesk.Allcalls mustbeloggedintoaservicesystemwithaminimumofthefollowinginformation:
5.3.1 All relevantcustomerinformation,location,phonenumber(s),contactname,caller name
5.3.2 A uniquerepairticketnumber
5.3.3 Time ofcallplacementfromthecustomer
5.3.4 The customer’sreportedequipmentmalfunctionorissue
5.3.5 The equipmentidnumber,modelandserialnumber
5.3.6 The equipmentstatusoperationalstatus: operational,substandard,or inoperative
5.3.7 Dispatched agentnameoridnumber,dispatchedtime,location,caller,make, model,serial#andproblem
5.4 Suppliers mustfurtherlogthefollowinginformationuponcallcompletion:
5.4.1 Service technician’sreportofactualproblemandtroubleshooting&repairactions conducted.
5.4.2 Arrival time,Endtime,TotalRepairtime,servicecopiesmade,finalcallstatusi.e.: completed,Ͳclosed,open,pending,escalated.
5.4.3 Meter readingsuponservicecompletion(i.e.print,scan,color,b/w).
5.5 Locations withMFD/PrinterFleetManagementprogramsmayrequirethatthecall completioninformationbesuppliedfromtheSupplier’srepairtechniciantoa designatedMFD/PrinterFleetManagementprogramadministratorattheconclusionof theservicecall.
5.6 Repair PartsandSupplies:
5.6.1 Supplier mustcarryinstockallcommonpartsfornogreaterthannextͲdayaccessby Supplier’sservicepersonnel.
5.6.2 Supplier mustproduceormakepartsandsuppliesavailablefornolessthanfive(5) yearsafteramodelhasbeendiscontinued.
5.6.3 Supplier mustprovideallUCLocationswiththesamediscountforpartsandsupplies forthedevicescoveredunderthisAgreement.
AttachmentAͲStatementofWork(SOW)
5.7 MFD ServiceandParts:SuppliermustofferfullmaintenanceservicesforMFDs, includingrepairparts,softwareandfirmwareupdatesandlaborbasedonthefollowing options:
x Option1:CostPerImpressionCharge–ZeroVolumeBase Supplierwillprovidefullservicemaintenancewithsupplies,excludingpaper.
SupplierwillinvoicerespectiveUCLocationonamonthlybasisusingacostper impressionchargeappliedtotheactualmonthlyimpressionvolumeinthe coveredperiodwithoutanyminimumand/ormaximumvolumerestrictions.
Volumeswillnotbeestimated.Theseratesapplytopurchasedandleased MFDs.
x Option2:MonthlyMinimumCharge
Supplierwillprovidefullservicemaintenancewithsupplies,excludingpaper.
SupplierwillchargeUCafixedmonthlyminimumcharge,whichwillincludea monthlyimpressionvolumeallowance,withaseparatecostperimpression chargeappliedtotheoverage.TheseratesapplytopurchasedandleasedMFDs. x Option3:T&MͲFixedChargeperOccurrence
SupplierwillprovideservicerepairsandmaintenanceusingaTimeandMaterial option.SupplierchargesUCafixedamountperoccurrenceand/orafixed hourlyfee,afterexpirationofstandardorextendedequipmentwarranties.
5.8 LemonClause:Afterthe90Ͳdaywarrantyperiodanduntil36monthsfromthedateof installation,orcoterminousinthecaseofalongerlease,exceptduetooperatorerror, foranydevicethatfailstooperateinaccordancewiththemanufacturer'spublished performancespecificationsthreetimesinanyfourweekperiodand/orissubjectto recurringrelatedproblems,SuppliershallreplacethatdevicewithanewMFDorLaser Printerthatmeetstherequirementsofthesamelotastheoriginalequipmentmodel,at nocosttotheuser.Thiswilltakeprecedenceoveranyotherwarrantyorservice maintenanceclausesassociatedwiththiscontract.Forpurchaseddevices,customers mustmaintainanuninterruptedmaintenanceagreement,costpercopy,orlease agreementincludingpartsandsupplieswiththecontractvendorfortheLemonClause toapplypasttheinitial90Ͳdaywarrantyperiod.TheUCLocationPurchasingand/or MFD/PrinterFleetManagementProgramwillreviewuserrequestsfortheapplicationof thisclauseandwillmakeadeterminationregardingitsuse. If25%orlessofthedevice’susefullifehasbeenusedup,thedevicemustbereplaced witha“newdevice”.A“likeforlike”devicemaybeusedif25%ormoreoftheuseful lifeofthedevicehasbeenusedupandtheCustomeragreestothe“likeforlike” exchange.Note:Priortotheleaseorpurchaseofadevice,awardedvendorsmust provideUCwiththedevice’s“UsefulLife”.
6. DataSecurity
6.1 For allMFDs/LaserPrinters,Suppliersmust:
AttachmentAͲStatementofWork(SOW)
6.1.1 Disclose alldefaultaccounts,accessmethods,andpasswordsonthedeviceat delivery.
6.1.2 Certify thatlogͲincredentialsarenotcommunicatedincleartextbydefault,though cleartextmaybeanoptionifciphertextisavailableasanoption.
6.1.3 Deliver MFDsand/orLaserPrinterswiththelatest,fullyͲpatchedsoftware, firmware,orotherOEMsoftwareasprovidedfordevicefunctionalityasdetailedon the“Specifications”tabofAttachmentsBandC.
6.1.4 Notify allUCLocationsofallknownandreportedvulnerabilities,andofplanned updatesormitigationstosoftwareprovidedfordevicefunctionalityasdetailedon the“Specifications”tabofAttachmentsBandC.
6.1.5 Disclose anddescribesharedaccountsorserviceaccountsthatSuppliertechnicians mayorwilluse,andthesecurityproceduresplannedbySupplier.
6.2 All devicesmust:
6.2.1 Provide secureloginforadministratoraccess(includingusernameandpassword). Uponsetupandconfiguration,alldefaultdeviceorinterfacepasswordsmustbe changedandcommunicatedtothedesignatedcontacts(s).
6.2.2 Provide IPandMACaddressfilteringtolimitusers’accesstothedeviceviatheweb interface;and
6.2.3 Provide on/off(switchable)provisionsforothertypesofaccess,includingbutnot limitedtotelnet,rsh,SNMP,FTP,IPSec,SSL/TLS,etc.Suppliersmustlistallon/off provisionsforalltypesofaccessintheirresponse.
6.3 All MFDs/LaserPrintersthatareequippedwithharddrivesmust:
6.3.1 Possess an“alwayson”securityfeaturethatoverwritesthesector(s)ofthehard driveusedforprocessingcopy,print,orscandatausingatleast3passes,preventing thedatafromremainingontheharddriveoftheMFDorLaserPrinterafterthe copy,print,orscanjobisfinished.
6.3.2 Provide atleast128ͲbitAESencryption(orequivalent)aspartofthestorageprocess foranyinformationheldontheharddriveforlongͲtermstorage.
6.3.3 Provide secureloginforadministratoraccess(includingusernameandpassword), allowingadministratorstosetaccesslevelsforuserswhoperformtasksonthe device(e.g.,managingaddressbooks(faxorscanaddresses),orprintingprint,fax, orcopy/scanlogs).Uponsetupandconfiguration,alldefaultdeviceorinterface passwordsmustbechangedandcommunicatedtothedesignatedcontacts(s).
6.3.4 Isolate anyincomingFAXlinefromallhardwarethathasnetworkaccess.MFDs musthavenophysicalordataconnectionbetweenthePageMemory(orTemporary DataStorage)andtheFAXcontroller.
6.4 Hard DriveData.Universityacknowledgesthattheharddrive(s)ontheequipment,may retainimages,contentorotherdatathatUniversitymaystoreforpurposesofnormal
AttachmentAͲStatementofWork(SOW)
operationoftheequipment(“HDData”).UniversityacknowledgesthatSupplierisnot storingHDDataonUniversity’sbehalfandthatexposureoraccesstotheHDDataby Supplier,ifany,ispurelyincidentaltotheservicesperformedbySupplier.The equipmentcontainsvarioussecurityfeaturesthatUniversitycanutilizetoeasilyerase ordisposeofstoreddata.
6.5 Provide on/off(switchable)controlofread/writeaccesstothedevicefromportable media(e.g.,SDcards,USBdrives,etc.);UCSystemAdministratorwillberequiredto initializetheHardDriveviathedevice’slocalcontrolpanelutilizingthe“InitializeAll Data/Settings”functionandadditionally,SupplierwillberequiredtoinitializetheHard Driveutilizingthe“InitializeAllData/Settings”functionandprovidecertificationof completionincludingdeviceserialnumber,devicename,erasemode,dateandtimeof erasing,andfirmwareversiontotheappropriateUCSystemAdministrator,attheendof alease,costͲperͲcopyagreement,orattradeͲin(oratanytime,foranyreason,anMFD and/orLaserPrinterisremovedfromUC)atnoadditionalcosttoUC.Fromtimeto time,whendevicesareleased,Suppliermayberequiredtoremoveandsurrendera HardDrivetoaUCSystemAdministrator,foraflatfeeaspricedinPricingExhibits1.
1. IfSolidStateDevices(SSD)areusedsolelyonCanonsupplieddevices,whenthe “InitializeAllData/Settings”functionisinvoked,theresultwouldbeequivalenttoa cryptographicerasure
2. IftherewillbeamixofSSDandHardDiskDrives(HDD)usedonCanonsupplied devices,whenthe“InitializeAllData/Settings”functionisinvoked,theresultwould beequivalenttocryptographicerasureonCanonsuppliedSSDandpurging(secure erasefirmwarecommandorcryptographicerasure)forCanonsuppliedHDD.
3. Seebelowbulletsforfurtherclarityanddefinitions x DefinitionsPerUCISͲ3UCInstitutionalInformationDisposalStandard:
CryptographicErasureisdefinedasadisposalprocessthatsafelydestroysallcopiesofthe decryptionkey.Ifalldataisadequatelyencrypted,thenoncethedecryptionkeyis removed,theInstitutionalInformationisnotrecoverable.Note,forCryptographicErasure, theUCITWorkforceMembermustverifythatalldataisadequatelyencryptedontheCanon device.Thelocationofalldecryptionkeysmustbeknownanddocumented.Anactionthat safelydestroysallcopiesofthekeymustbeavailable.Thecryptographicalgorithm employedmustmeetminimumstandards,asdefinedbyNISTFIPS140Ͳ2. Purgingisdefinedasadisposalprocessthatmakesthemediareusablebutmakesaccessing theInstitutionalInformationinfeasible.Thisappliestophysicalorlogicaltechniquesthat renderInstitutionalInformationrecoveryunachievable.Purgeprotectsagainstlaboratory attacks.Executingthesecureerasefirmwarecommandonadiskdrive,CryptographicErase andDegaussingareacceptablemethodsofpurging.
6.6 SupplierwillworkwitheachUniversity,HealthCenterandLaboratorySystemAdministrator tocreatetheappropriatestandardsfordevicesecurityincluding;interface,network,port
AttachmentAͲStatementofWork(SOW)
usage,authentication,key/certification,log,jobandstorageparameters.Priortodeliverthe HDDDataErasefunctionwillbeenabledinallCanonimageRUNNERdevicestooverwriteat leastoncewithNULLDatainthetemporaryimagedatastorageareas.UCSystem Administratorcanconfigurethedevicetoautomaticallyoverwritetoothersettings.
7. TechnologyRequirements:Suppliers’devicesmusthavethetechnologicalcapabilitytofulfill specificrequirementsoftheUniversityincluding,butnotlimitedtothefollowingrequired devicetechnologies:
7.1 100baseT orgreaterEthernetconnectivity
7.2 Connectivity toSupplier'sMFDsand/orLaserPrintersbydevicesusingthefollowing operatingsystems,includinguniversalanddeviceͲspecificPPDs.Includetheexpected timeframeforreleaseofPPDsafteroperatingsystemupgrades:
7.2.1 Windows (requirementisfromWindows10.0andhigher;Supplierstospecify versions)
7.2.2 Macintosh (Supplierstospecifyversions;requirementisfromOSX10.13andhigher)
7.2.3 IOS (Supplierstospecifyversions;requirementisfromiOS11.0andhigher)
7.2.4 Android (Supplierstospecifyversions;requirementisfromAndroidOS8.0and higher)
7.3 Connectivity toSupplier’sMFDsand/orLaserPrintersbyfollowingcommunications protocols:
7.3.1 POP, IMAP
7.3.2 IPv4/IPv6/IPsec
7.3.3 LDAPv3 orhigher
7.3.4 Kerberos –mustincludeKerberosforWindowsandMacintoshOperatingSystems listedin2aͲ2babove
7.3.5 LPR/LPD/IPP
7.3.6 AirPrint
7.3.7 SMTP
7.3.8 SNMP v1–v3includingauthenticationprotocols
7.3.9 TCP port9100directprinting(bidirectional)
7.3.10 SSL/TLS
7.4 Printing toSupplier'sMFDsand/orLaserPrintersusingthefollowingprinting protocols/outputtypes:
7.4.1 PostScript Level3
7.4.2 PCL 6e
7.4.3 PDF
7.5 Effective andsuccessfulinstallationandsetͲupofSupplier'sMFDsand/orLaserPrinters onUniversitynetwork.
AttachmentAͲStatementofWork(SOW)
7.6 Effective andsuccessfulinstallationandsetͲupofconnectivitysoftware(including,but notlimitedto,PPDs)toSupplier'sMFDs/LaserPrintersoncustomercomputersas requestedbytheUCLocation.
7.7 All Proposers'devicesmustbeabletointerfacewithexistingthirdͲpartyaccesscontrol andmanagementsystemsatUClocations(Equitrac,ITC,Pharos,PaperCut,PCounter,or comparable),withthefollowingrequirementstoachievereliableandaccurate transactionsandtransactionalreporting:
7.7.1 Embedded softwareand/orexternalhardwaretoenableuseofthethirdͲparty system;deviceͲspecificinterfacecablesforexternalhardwaremustbeprovidedand installedbySupplieratnocosttoUC;
7.7.2 Network connectivityacrossahardͲwiredand/orawirelessnetwork;
7.7.3 Ability touseUSBproximityand/ormagneticstripecardreadersforuser authenticationandaccesstothethirdͲpartysystem.
8. ProductAcquisition
8.1 Required MFD’s:DuringthetermoftheAgreement,Suppliermustprovideatleastone modelMFDthatmeetsorexceedsUC’srequirementsforeachofthefollowing categories.SuppliersmustprovidedetailedspecificationsforeachmodelofMFD fulfillingthecategoryrequirementsbelow.
x Category1ͲB/WDesktop20+pagesperminute
x Category2ͲB/W20Ͳ30pagesperminute
x Category3ͲB/W31Ͳ40pagesperminute
x Category4AͲB/W41Ͳ50pagesperminute
x Category4BͲB/W51Ͳ60pagesperminute
x Category5ͲB/W61Ͳ90pagesperminute
x Category1ͲColorDesktop20+pagesperminute
x Category2ͲColor20Ͳ30pagesperminute
x Category3ͲColor31Ͳ40pagesperminute
x Category4AͲColor41Ͳ50pagesperminute
x Category4BͲColor51Ͳ60pagesperminute
x Category5ͲColor61Ͳ90pagesperminute
8.2 Required LaserPrinters:DuringthetermoftheAgreement,Suppliermustprovideat leastonemodelLaserPrinterthatmeetsorexceedsUC’srequirementsforeachofthe followingcategories.Suppliersmustprovidedetailedspecificationsforeachmodelof LaserPrinterfulfillingthecategoryrequirementsbelow.EachmodelMUSThavethe abilitytoperformduplexprintingandhaveethernetconnectivity:
AttachmentAͲStatementofWork(SOW)
x Category1ͲLowVolumeͲB/W25Ͳ40pagesperminute
x Category2ͲMidVolumeͲB/W41Ͳ55pagesperminute
x Category3ͲHighVolumeͲB/W56Ͳ70pagesperminute x Category1ͲLowVolumeͲColor10Ͳ20pagesperminute x Category2ͲMidVolumeͲColor21Ͳ35pagesperminute x Category3ͲHighVolumeͲColor36Ͳ50pagesperminute
8.3 Purchase Option:SupplieragreestoselltoUCtherequireddeviceslistedhereinand associatedproductsandservices,ifrequestedbyUC,inaccordancewiththe requirementssetforthinthisAgreement.SuppliershallwarrantthattheProductsare newandownedbySupplier.Supplierwarrantsthatitwillrepairorreplacedefective Productsand/orparts,includinglaboratnocosttoUCforninety(90)daysafterthe installationdate.ThetitleforthepurchasedMFDsand/orLaserPrinterswillbe transferredtoUC.InconjunctionwithpurchasedMFDs,Suppliersmustofferacostper copy(CPC)rateforserviceandsupplies.
8.4 Lease Option:SuppliersagreestooffertoUCtherequiredMFDslistedhereinand associatedproductsandservicesbasedonthefollowingFullMarketValue(FMV)and $1buyoutterms:
x 36Months
x 48Months
x 60Months
8.4.2 In conjunctionwithleasedMFDs,SuppliermustofferaCPCrateforserviceand supplies.
8.4.3 In conjunctionwithleasedMFDs,onbothFMVand$1buyoutoption,Suppliermust offeraserviceandsupplycomponent.
8.5 Trial Units:SuppliermustoffercurrentmodelstoUCLocationsonatrialbasisforthirty (30) days.UCLocationsmayopttopurchaseorleasethetrialmodel,requestadifferent modelfortrial,orreturnthetrialmodel(s)withnoobligationtoSupplier.
8.6 Product Certification:SuppliercertifiesandwarrantsthatallproductssoldtoUCunder theAgreement:
8.6.1 Shall benewandgenuine,exceptshorttermrentalsortemporaryreplacements.
8.6.2 Shall beprovidedtoUCinthemanufacturer'soriginalpackagingunlessotherwise requestedbyUC.
8.6.3 Shall bemanufacturedandsoldordistributedtotheSupplierforretailsaleinthe UnitedStates.
AttachmentAͲStatementofWork(SOW)
8.6.4 Shall besoldtotheSupplierfromlegalandreputablechannels,whichare understoodtobethemanufacturerorauthorizedrepresentativesofthe manufacturer.
8.6.5 Shall notbealteredormisbrandedwithinthemeaningoftheFederalandStatelaws applicabletosuchproducts.
8.7 Trade Ͳins:SupplieragreestoassistUCinobtainingthebesttradeͲinvaluesavailablefor UCownedProductsthroughSupplier’srecommendedEquipmentBrokers.Suppliershall providetherequiredadministrativesupport,includingremovalofUCownedproducts, toUCtoeffectivelymanagethetradeͲintransaction(s)atnocosttoUC.
8.8 Leased Fleets:LeaseFleetsof50devicesormoreatanindividualcampus.Forthose fleets,CSASupplierwillallowtheCustomertoupgradeordowngrade5%of thecumulativeinstalledpopulationofmachinesoverthetermofthe CustomerAgreement,providedCustomerhasinstalledaminimumfleetof100 unitsofEquipment[asprovidedtoUC].ThisprovisionexcludesimageRUNNER machineswithratedspeedsof110pagesperminuteorgreater,orimagePRESS products.
AttachmentAͲStatementofWork(SOW)
ExhibitstoStatementofWork–AttachmentA
Exhibit1 REDACTED
Exhibit2 OMNIAPartnersParticipatingAgencyPricing Exhibit3 REDACTED
Exhibit2OMNIAPartnersParticipatingAgencyPricing
AllCanonPricing
DoubleclickontheAttachmentpintoopenthepricing document
CanonNationalPricing
See Separate Pricing File
C!
University of California Purchasing Agreement # 2020002755 OMNIA Partners Exhibit - Terms applicable to all Non-University of California Entities