FY 2024/25 QUARTERLY REPORT – 2nd Quarter Ended December 31, 2024 January 25, 2025
Santa Clara Convention Center FY 2024/25 2nd Quarter Report Page 1 of 18
Table of Contents
2nd Quarter Highlights ..................................................................................................... 2 Strategic Highlights ..................................................................................................... 2 Financial Highlights ..................................................................................................... 3 Event Highlights .......................................................................................................... 3 Operational Highlights ................................................................................................ 4 Other Noteworthy Highlights ....................................................................................... 4 Financial Summary ......................................................................................................... 5 Financial Results ......................................................................................................... 5 Event Statistics ........................................................................................................... 7 Event Revenue ............................................................................................................. 7 Partners ....................................................................................................................... 7 Indirect Expenses ........................................................................................................ 7 Previous Fiscal Year Comparison ............................................................................... 8 Other Activities ............................................................................................................. 10 Key Performance Indicators (KPIs) ............................................................................... 11 Forecast ........................................................................................................................ 13 FY 2024/25 Capital Improvement Projects (CIP) .......................................................... 15 Community Involvement .............................................................................................. 17
Santa Clara Convention Center is strategically located in the heart of Silicon Valley. The Convention Center offers a prime setting for conventions, trade shows, and exhibitions. The venue is just minutes from hotels, restaurants, Levi’s® Stadium, California’s Great America, and some of the world’s leading technology companies. With convenient access to major freeways and the Norman Y. Mineta San Jose International Airport, it is also only 45 miles south of San Francisco.
The Convention Center features 100,000 square feet of exhibit space, a 22,400-square- foot ballroom, 31 breakout rooms, and a 607-seat theater, attracting over 300,000 visitors annually. As a key economic driver for the region, it contributes significantly to the local economy through attendee spending and supports over 500 local jobs.
For more information, visit www.santaclaraconventioncenter.com.
Santa Clara Convention Center FY 2024/25 2nd Quarter Report Page 2 of 18
2nd Quarter Highlights
This quarterly report covers fiscal operations of the Santa Clara Convention Center for the second quarter ended December 31, 2024. This report is unaudited and, therefore, subject to change.
64,090
Total Attendance
54 Total Events
$4,026,860
Total Revenue
Strategic Highlights
The Santa Clara Convention Center, under the management of OVG, made significant strategic advancements in the second quarter of FY 2024-25. A key focus was preparing the venue for major upcoming global events, including Super Bowl 60 and the FIFA World Cup. High-level discussions with the Bay Area Host Committee and NFL representatives centered on positioning the Center as a prime venue for hospitality and related activities.
Strategic partnerships with Levy, Pinnacle Live, Smart City, and Discover Santa Clara® continued to enhance the venue’s event offerings, with weekly meetings fostering synergies across teams and ensuring cohesive approaches to client engagement, rebookings, and cancellations.
Capital improvement projects remained a basis of OVG's strategy to modernize the facility and enhance its competitiveness. The refresh of 20 restrooms in the public spaces was substantially completed, with the goal of enhancing the guest experience with modernized fixtures and finishes. The last item to be completed is a change in the color of the countertops. Meanwhile, OVG began work on the restrooms in the Exhibit Halls at the end of the quarter and anticipates completion by the end of Q3.The digital signage project also progressed, with substantial pre-installation work completed, including structural updates and wiring coordination. These upgrades align with the broader goal of maintaining a state- of-the-art facility capable of attracting high-profile events. Additionally, the Grand Ballroom airwall replacement project started demolition in December with the full project expected to be completed no later than mid-January or early Q3.
OVG also demonstrated a strong commitment to compliance and operational excellence.
The implementation of updated safety training, adherence to California Workplace Violence Prevention laws, and the distribution of a new Employee Handbook showcased the organization’s focus on creating a secure and professional environment for staff and clients. Moreover, ongoing negotiations with Teamsters Local 2785 emphasized OVG’s
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commitment to fostering positive labor relations, ensuring stability and alignment with organizational goals.
As part of its strategic marketing efforts, OVG emphasized enhancing visibility and client outreach. Social media campaigns promoted the Center’s unique event spaces and recent upgrades, such as holiday banquet setups leveraging visually engaging content to attract prospective clients. In alignment with these efforts, the Center launched an updated Facility Guide to streamline client onboarding and provide comprehensive, user-friendly operational information.
Financial Highlights
All three months of the quarter were profitable, with October falling short of projections, November achieving a slight surplus, and December significantly outperforming expectations. Gross revenue for Q2 reached $4,026,860, or 88.4% of the budgeted $4,555,433, reflecting a shortfall of $528,573. Conversely, expenses were well-controlled, totaling $3,744,743, which is 85.5% of the budgeted expenses of $4,378,227, resulting in a savings of $633,484. Overall, the net income for Q2 was a profit of $282,117, surpassing the projected profit of $177,206 by $104,911.
Event Highlights
Fifty-four events took place during the quarter, 11 fewer than the budgeted 65. This shortfall was primarily due to challenges in accurately forecasting event schedules two years in advance, increased competition from other Bay Area venues, and the postponement or cancellation of eight events since the start of FY 2024/25. October hosted 20 events, November 19, and December 15, with a mix of event types, including one P2, six P3’s, seven P4’s and 39 P5’s. Across the quarter, a total of 26 potential events did not proceed, with most clients either choosing not to move forward with their proposal or holding off on future bookings.
Despite this, the Center saw strong attendance in multiple events October was marked by the Academy of Fencing Masters Championships; it’s one of the country’s largest fencing clubs and that was apparent during their event where the total number of guests and participants exceeded 3,000 during two days of live competition. In November, The Bay Area Fall Home Show had over 2,500 guests come to the Center. Guests could shop and compare items for home improvement, from kitchens to landscaping. In December, Sneaker Con Bay Area returned. There were over 300 vendors and more than 100,000 items on display. Golden State Warriors great Steph Curry also made an appearance.
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Operational Highlights
As mentioned above, 54 events took place in the second quarter. Twenty in October, 19 in November, and 15 in December.
OVG added a Director of Operations in October. This individual will be responsible for assisting the General Manager in the day-to-day operations of the building, as well as providing leadership and support for capital projects. Additionally, a 30-60-90-day training plan was implemented to align the new hire with operational goals. OVG filled one vacant part-time opening within the Operations Department, increasing employee levels to an average of 38 throughout the quarter. The OVG GM continues to monitor event loads and staffing requirements to ensure financial efficiency. The OVG GM continued negotiations with Teamsters Local 2785, culminating in an updated proposal and progress on extending the agreement to ensure stable labor relations.
The OVG GM conducted monthly safety committee meetings and provided new Workplace Violence Prevention (WVP) training to comply with California laws and integrated WVP training into its employee onboarding.
The OVG GM collaborated with the Bay Area Host Committee and FIFA representatives to prepare for global events, hosting site tours, providing floor plans, and aligning on logistics.
Other Noteworthy Highlights
In Q2, OVG hosted 17 site tours for potential future events at the Convention Center. Finalized and distributed updates to the SCCC Facility Guide, providing a more accurate and user-friendly resource for clients and staff. Reviewed and redlined numerous client contracts and event proposals, ensuring alignment with legal standards.
Conducted special meeting with Levy, Discover Santa Clara, Smart City, and Pinnacle Live to align sales strategies, event rebooking, and ongoing client engagements. Worked closely with vendors to ensure smooth progress on projects like the digital signage upgrade, kitchen renovation, and restroom refresh, while addressing operational needs like fire protection services.
Addressed rising waste management costs and implemented measures to improve efficiency and sustainability, such as updating vendor agreements and streamlining internal processes.
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Financial Summary
Financial Results
The financial summary for the period highlights key revenue and expense trends. Gross revenue totaled $4,026,860, falling short of the budgeted $4,555,433 by $528,573. Net operating income reached $282,117, missing the budgeted target of $177,206 by $104,911. However, total indirect expenses came in at $1,500,466, under the budgeted $1,800,511, yielding a favorable variance of $300,045. In October 2024, a revenue shortfall resulted from five fewer events than projected, impacting rental and ancillary revenue, though cost reductions in event staffing saved $64,129. November 2024 saw a $417,995 revenue shortfall, primarily due to lower food and beverage and AV bookings, but strategic expense savings of $422,622 kept the month slightly profitable. December 2024 exceeded revenue expectations by $162,358, driven by strong rental, AV, and IT services revenue despite fewer events. Cost control measures, including labor optimization through reduced overtime and adjusted staffing schedules, and facility service costs, and administrative efficiencies such as reductions in marketing and non-essential expenditures, contributed to financial stability.
Financial Summary – 2nd Quarter Ended December 31, 2024 Projected in Budget Actual Difference
Gross Revenue $4,555,433 $4,026,860 ($528,573)
Total Expense 4,378,227 3,744,743 633,484
Net Income $177,206 $282,117 $104,911
Total expenses for the quarter were $3,744,743 or $633,484 less than the budgeted amount of $4,378,227. There was $66,504 of other revenue recognized in Q2 primarily from cancelation fees and interest income.
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Income Statement
SANTA CLARA CONVENTION CENTER
QUARTERLY GROSS INCOME STATEMENT
For the Six Months Ending December 31, 2024
QUARTER 2 YEAR TO DATE
BUDGET ACTUAL VARIANCE BUDGET ACTUAL VARIANCE
Number of Events 65 54 (11) 123 89 (34) Number of Event Days 132 130 (2) 265 214 (51) Attendance 69,859 64,090 (5,769) 130,735 116,690 (14,045) Event Revenue
Rental $1,226,093 $990,237 ($235,856) $2,169,243 $1,668,955 ($500,288) Services 27,704 102,048 74,344 82,731 178,240 95,509 IT/Telecom 198,646 270,647 72,001 534,835 474,563 (60,272) Food & Beverage 2,357,865 2,063,745 (294,120) 4,428,566 3,402,449 (1,026,117) Electrical 217,557 266,347 48,790 420,758 570,975 150,217 Audio Visual 479,385 267,332 (212,053) 705,445 614,322 (91,123) Total Event Revenue 4,507,250 3,960,356 (546,894) 8,341,578 6,909,504 (1,432,074) Event Expenses
Services - 16,741 (16,741) - 25,766 (25,766) IT/Telecom 146,998 184,040 (37,042) 395,778 322,703 73,075 Food & Beverage 1,957,186 1,701,519 255,667 3,755,639 2,956,182 799,457 Electrical 152,344 183,827 (31,483) 297,114 401,683 (104,569) Audio Visual 321,188 158,150 163,038 472,648 406,412 66,236 Total Event Expenses 2,577,716 2,244,277 333,439 4,921,179 4,112,746 808,433 Net Event Income (Loss)
1,929,534
1,716,079
(213,455)
3,420,399
2,796,758
(623,641)
Other Revenue
48,183
66,504
18,321
96,366
217,191
120,825 Total Net Event & Other
Revenue
1,977,717
1,782,583
(195,134)
3,516,765
3,013,949
(502,816)
Indirect Expenses
Executive 144,854 93,694 51,160 275,873 185,704 90,169 Finance 151,349 110,430 40,919 286,315 206,534 79,781 Event Services 145,070 100,957 44,113 279,754 214,209 65,545 Sales/Marketing 149,640 119,593 30,047 280,198 229,325 50,873 Operations 916,369 802,748 113,621 1,749,203 1,376,805 372,398 Overhead 293,229 273,044 20,185 586,457 506,248 80,209 Total Indirect Expenses 1,800,511 1,500,466 300,045 3,457,800 2,718,825 738,975 Net Operating Income
177,206
282,117
104,911
58,965
295,124
236,159
Net Income
$177,206
$282,117
$104,911
$58,965
$295,124
$236,159
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Event Statistics
There were 54 events scheduled in Q2 with $3,960,356 in revenue and $2,244,277 in expenses. ‘Banquets’ and ‘Conventions’ generated the largest amount of revenue in the quarter.
Event Revenue
Event Net Revenue – 2nd Quarter Ended December 31, 2024 Event Types Gross Revenue Cost of Sales Net Revenue
Banquets $1,233,962 $898,112 $335,850
Meetings 183,156 87,811 95,345
Consumer Shows 198,573 76,933 121,640
Trade Shows 538,312 270,082 268,230
Conventions 1,383,191 804,575 578,616
Special Events 54,190 14,148 40,042
Miscellaneous Events - - -
Sporting Events 368,971 92,615 276,356
Totals $3,960,355 $2,244,276 $1,716,079
This quarter, there was a profit of $1,716,079. Revenues generated were higher than anticipated due to increased audio-visual and electrical activity. Event expenses were lower versus budget due to the decrease in the number of events during the quarter.
Partners
Partner Revenue – 2nd Quarter Ended December 31, 2024
Partner Gross Revenue Cost of Sales Net Revenue
Levy Restaurants $2,063,745 $1,701,519 $362,226
Smart City (IT services) 270,647 184,040 86,607
ENCORE-AV (AV services) 267,332 158,150 109,182
Electrical 266,347 183,827 82,520
Totals $2,868,071 $2,227,536 $640,535
Partner revenue for Q2 was $2,868,071. The cost of sales was $2,227,536 for a net profit of $640,535.
Indirect Expenses
OVG effectively managed costs, resulting in indirect expenses totaling $1,500,466 for the quarter, with significant savings achieved in Operations and Overhead.
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Departments Expense Description Indirect Cost
Executive Senior personnel $93,694
Marketing Sales and marketing related 119,593
Finance Finance and Human Resources 110,430
Events Staffing to manage events 100,957
Operations Engineering, building services, security, and all other related expenses to operate the building 802,748
Overhead Non-departmental expenses 273,044
Totals $1,500,466
Previous Fiscal Year Comparison
Gross revenue for Q2 of FY 2024/25 totaled $4,026,860, reflecting a decrease of $1,508,187 from the $5,535,047 reported in the same quarter of FY 2023/24. This variance is primarily due to two one-time events in FY 2023/24—a P3 event in October and a P1 event in November—that collectively generated over $1.6 million in unbudgeted revenue.
Adjusting for these exceptional events, the Center’s revenue for Q2 of FY 2024/25 is actually trending nearly $100,000 higher than the previous year. Additionally, the difference in event bookings between the two periods was minimal, with FY 2024/25 hosting only two fewer events than the prior year. It is also important to note that OVG increased its gross revenue budget by over $2.5 million in FY 2024/25 compared to the previous year.
Total expenses for Q2 of FY 2024/25 were $3,744,743, a reduction of $927,729 from the $4,672,472 reported during the same period in FY 2023/24. This expense reduction helped mitigate the revenue shortfall. Consequently, net income for Q2 of FY 2024/25 was $282,117, which, while positive, fell short of FY 2023/24’s net income of $862,575 by $580,458. This significant variance underscores the impact of the unbudgeted, high- revenue events in FY 2023/24 on the financial results.
Quarter 2 Comparison
Quarter Ended December 31, 2024 Quarter ended December 31, 2023
Projected in
Budget Actual
Budgeted
Overage /
(Underage)
Projected in
Budget Actual Budgeted Overage /
(Underage)
Number of Events 65 54 (11) 58 56 (2) Number of Event
Days 132 130 (2) 131 131 -
Attendance 69,859 64,090 (5,769) 62,391 61,071 (1,320)
Gross Revenue $4,555,433 $4,026,860 ($528,573) $3,902,446 $5,535,047 $1,632,601 Total Expense 4,378,227 3,744,743 633,484 3,893,918 4,672,472 (778,554) Net Income $177,206 $282,117 $104,911 8,528 $862,575 $854,047
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YTD Comparison
YTD Ended December 31, 2024 YTD ended December 31, 2023
Projected in
Budget Actual
Budgeted
Overage /
(Underage)
Projected in
Budget Actual
Budgeted
Overage /
(Underage)
Number of Events 123 89 (34) 109 113 4 Number of Event
Days 265 214 (51) 267 264 (3) Attendance 130,735 116,690 (14,045) 128,255 133,101 4,846
Gross Revenue $8,437,944 $7,126,695 ($1,311,249) $7,231,995 $9,095,303 $1,863,308 Total Expense 8,378,979 6,831,571 1,547,408 7,356,657 7,909,919 553,262 Net Income $58,965 $295,124 $236,159 ($124,662) $1,185,384 $1,310,046
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Other Activities
During the second quarter, OVG focused on fine-tuning operations and tackling new challenges head-on. Management worked closely with Verizon to ensure technical upgrades, such as the deployment of a 5G-enabled Digital Antenna System, were on track.
These efforts help ensure the Center remains at the forefront of industry technology. At the same time, safety remained a top priority, with the team re-evaluating fire protection services to strengthen facility safety measures.
Addressing rising operational costs was another key focus. For example, significant price increases from waste management vendors prompted OVG to explore alternative options.
Internally, the team continued refining processes, such as adjusting staff schedules to ensure alignment to event needs, and ensuring resources were used efficiently and effectively.
Collaboration also played a big role this quarter. OVG participated in City-led Bid Net Direct (procurement software) training. Internally, the team worked on improving short- term event booking processes and enhancing communication across departments to keep everything running smoothly. These behind-the-scenes efforts ensure the Center is always ready to meet future demands.
Beyond operations, leadership remained engaged with the larger community. Meetings with Discover Santa Clara’s® Board of Directors allowed for discussions on economic impact strategies, and regular coordination with the City kept the Center aligned with facility goals. By balancing day-to-day priorities with long-term planning, the Santa Clara Convention Center continues to position itself as a valued partner to both its clients and the community.
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Key Performance Indicators (KPIs)
Gross revenue was $4,026,860 and net income was $282,117 for Q2. Through the second quarter, the event mix shows the Convention Center hosted one P2, seven P3s, seven P4s and 39 P5s. The SCCC sales team engaged with 51 active prospects throughout the quarter. The number of active prospects decreased from 121 as inactive prospects were removed from the Convention Center’s Customer Relations Management (CRM) System.
With a clean-up of the system, OVG will see a decrease in the number of active prospects for the remainder of the year, however, the updated CRM system will provide more accurate reporting in the long term. The sales team was able to successfully convert 76 leads into confirmed bookings, including 33 classified as new business.
Sales activity remains strong through the second half of the fiscal year, with a steady flow of leads generated via online portals, the website, and direct phone inquiries. The sales team has averaged 42 new leads per month in the first half of the year. These “warm leads” represent the most promising prospects, as they demonstrate clear interest in the facility.
We anticipate this trend will continue into the third quarter. Should we see any slowdown, OVG has already initiated discussions with internal partners to identify additional revenue opportunities through ancillary services such as audiovisual, catering, and IT. Additionally, the team is prepared to implement special booking rates or packages for off-peak days while ensuring alignment with stakeholder objectives.
Forecasting a budget two years in advance remains a challenge. Despite a $2.5 million increase in gross revenue for the fiscal year, the lower event count makes it unlikely we will reach our initial gross revenue target. However, with fewer events resulting in reduced expenses—along with OVG’s careful monitoring of indirect and overhead costs—OVG remains confident in achieving the projected budget surplus of $555,632.
Tracking room night consumption has been a challenge this year. To address this, the Center is working closely with the DMO and hotel partners to improve accuracy in reporting. Updated training and contact lists are expected to enhance reporting in the second half of the fiscal year.
Economic impact figures remain on track and are projected to exceed expectations.
The event mix presents an interesting trend. While specific targets may not be met, we are seeing an increase in larger events (P2s and P3s) and a reduction in smaller-scale events (P4s and P5s). This shift aligns with the long-term strategic goals of both the Center and the DMO.
The Center historically hosted two community events funded by the Center’s corporate partners OVG (Spectra) and Levy. With the transition from Spectra to OVG, corporate funds are no longer available to support Frosty Fest or the spring/summer events. Additionally, continued refinements in the booking software are improving data accuracy, ensuring more precise reporting and clearer insights.
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KPI YTD results are reported below.
Priority 1 (P1) Event: Large, multi-day convention or conference using the entire venue, extensive services (food & beverage, A/V, IT), and attracting significant out-of-town visitors staying across multiple hotels. Booking window: 18+ months.
Priority 2 (P2) Event: Large, multi-day convention or conference utilizing most venue space and services with out-of-town visitors staying in multiple hotels. Booking window: 12–18 months. Priority 3 (P3) Event: Single or multi-day event with fewer attendees and visitors than P1 or P2 events (e.g., trade shows, smaller conferences). Booking window: 9–12 months. Priority 4 (P4) Event: One- or two-day event with mostly local attendees (e.g., graduations, smaller meetings).
Booking window: 6–9 months.
Priority 5 (P5) Event: Single-day event (e.g., banquets, galas, meetings). Booking window: 0-6 months.
Performance Measures2024/25 TargetYTD NOTES$18,193,013 $7,126,694 2. Net Income*$425,803 $295,124 32,738 6,5224. Economic Impact$27,181,657 $22,711,705 85% -Reported at year-end. There is no sruvey mechanism in place as of May 20241.0% 0.00%2 02.0% 1.92%4 215.0% 13.46%39 1420.0% 10.58%50 1162.0% 74.04%160 77Total Events255 1047. Community Benefit2 060% 0%Reported at year-end20% 0%Reported at year-end220 109Average for the year of P3, P4, P5*City Council approved a budget amended in June 2024. The Net Income was adjusted from $425,803 to $555,6325. Customer Service Survey Results (overall satisfaction)3. Number of Room Nights Consumed1. Convention Center Gross RevenueOVG Venue Management – Santa Clara Convention Center8. Number of Prospects (active) (non-cumulative)Percent of Center employees that volunteer in the communityPercent of small, local and M/WBE businesses/vendorsNumber of collaborative, community-based events hosted at the Center Percent of P5 EventsNumber of P5 Events6. Event Mix at the Convention Center (consumed)Percent of P1 EventsNumber of P1 EventsPercent of P4 EventsNumber of P4 EventsPercent of P3 EventsNumber of P3 EventsPercent of P2 EventsNumber of P2 Events
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Forecast
As noted in the Q1 report, the rolling forecast previously only included definite events. To provide a more accurate forecast, events in the sales pipeline are now included (highly likely to book a future date with the historical conversion rate of leads to definite status being 40%).
The Santa Clara Convention Center reported a profit of $295,124 through the second quarter of FY 2024/25, primarily driven by higher-than-expected audio visual and other revenue, along with OVG’s effective expense management of items like Utilities, Consulting/Professional Fees, Credit Card Fees and Travel. As of December 31, 2024, the Center, in collaboration with its partners Levy and the DMO, had 159 active prospects in the SCCC pipeline. The partners issued contracts for 86 events (tentative) during the quarter and secured contracts for 98 events (definite). Of the159 active prospects in the SCCC pipeline, it is projected that 10 events (1 P4 and 9 P5s) will be booked and consumed by the end of the fiscal year. Based on current projections, revenues for the remainder of FY 2024/25 are expected to result in a $294,280 loss, bringing the overall projected profit for the fiscal year to $844. This is $554,788 below the budgeted profit of $555,632. These figures are subject to change as the sales team and SCCC partners
ACTUAL YTD
PROJECTION
TOTAL
ORIGINAL
JUL - DEC
JAN - JUN
FINAL
BUDGET
VARIANCE
FY 2025
FY 2025
FYE 6/30/25
FYE 6/30/25
# OF EVENTS
89 108
197
255
(58)
DIRECT EVENT INCOME
$1,973,289
$2,122,314
$4,095,603
$4,876,950
($781,347)
ANCILLARY INCOME
823,469
843,799
1,667,268
2,404,268
(737,000)
TOTAL NET EVENT INCOME
2,796,758
2,966,113
5,762,871
7,281,218
(1,518,347)
OTHER INCOME
217,191
140,000
357,191
193,014
164,177
EXECUTIVE
185,704
231,179
416,883
551,746
134,864
MARKETING
206,534
258,745
465,279
572,630
107,351
FINANCE
214,209
252,060
466,269
562,508
96,239
EVENTS OPERATIONS
229,325
268,435
497,760
560,396
62,636
OPERATIONS
1,376,805
1,691,539
3,068,344
3,498,406
430,062
OVERHEAD
506,248
698,435
1,204,683
1,172,914
(31,769)
INDIRECT EXPENSES
2,718,825
3,400,393
6,119,218
6,918,600
799,382
OPERATING NET INCOME (LOSS)
295,124
(294,280)
844
555,632
(554,788)
NET INCOME (LOSS)
$295,124
($294,280)
$844
$555,632
($554,788)
SANTA CLARA CONVENTION CENTER
ROLLING FORECAST
FY 2024/2025
Santa Clara Convention Center FY 2024/25 2nd Quarter Report Page 14 of 18
continue efforts to convert additional leads and maximize ancillary revenues from already booked events. OVG anticipates that the projected deficit will decrease further in the coming months.
Numbers noted above are inclusive of OVG, Levy and the DMO activity. Prospects – Potential customers who expressed interest in booking their event at the SCCC, have been contacted and qualified by the sales team as having desirable criteria for an event at the SCCC such as: repeat business, size of the event fits in the venue, history of hotel needs that can be provided by SCTID hotels.
Tentative – Potential customers who have space held at the SCCC in the process of confirming needs and pending the execution of a signed license agreement.
Definite – Booked events with an executed license agreement for use of the SCCC (inclusive of services such as food & beverage, IT, audio/video [A/V], etc.) and an executed hotel agreement for room nights as applicable. FY Bookings – Number of events that are anticipated to be booked and consumed prior to the end of the fiscal year.
Sales Pipeline
YTD Ended December 31, 2024
Prospects 159
Tentative 86
Definite 98
FY Bookings 10
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FY 2024/25 Capital Improvement Projects (CIP)
CIP Project Updates
The OVG General Manager finalized and submitted updates to the 5-Year Capital Improvement Plan by the October 1st deadline, ensuring it reflected both ongoing projects and future needs. The plan highlighted over $60 million in necessary repairs and equipment replacements at the Center, underscoring the critical need for investment in the facility's infrastructure. Of the total repairs and replacements, nearly $26 million are categorized as critical, including upgrades or replacements for the HVAC system, roof repairs, the Center’s electrical and power distribution systems, fire protection system enhancements, replacement of airwalls in the Great America Wing, and an assessment of the freight elevator. Subsequent meetings with the City to discuss prioritization and revenue generation opportunities to support CIP costs continue.
Restroom Refresh Project – The installation of new fixtures and faucets are completed, and the counter finishes are near completion in the SCCC’s 20 public restrooms. The project is expected to be fully completed in the third quarter. Kitchen Renovations – OVG continued to collaborate with Levy and 6th Dimension to review and finalize next steps for the kitchen refresh and Tech Café upgrades, including having the Levy GM review and select finishes and equipment for each of the spaces being upgraded. In addition, the team evaluated and approved pricing for new floor boxes in the kitchen and completed necessary electrical adjustments to support upcoming facility enhancements and digital signage installations. The OVG GM took critical steps in finalizing the Grand Ballroom Air Wall project by issuing vendor agreements, and processing payments to BT Mancini to keep the project moving forward. Demolition of the current air walls started at the end of Q2 with delivery of the pre-ordered walls arriving at the beginning of Q3. Replacement of Elevator Key-Switch – Obtained quotes for the repair and worked with vendor to confirm a date for work to be completed.
Interior Digital Signage Project – Electrical infrastructure, ceiling access installations, and project timeline were reviewed. Associated worked has progressed with the anticipated completion no later than Q4.
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CIP Project Budget
*Council Action 06/25/2024 - addition of $1,750,000 for Air Wall Replacement and $400,000 for Restroom Refresh
Proj. # Project Name Phase CITY/OVG 360REVISE D BUDGETLEVY TOTAL BUDGET Actual Exp.Balance003 Convention Center HVAC - BMS System UpgradeCompleted FY 2019/20 $ 20,450 $ - $ 20,450 $ 20,450 $ - 004 Convention Center HVAC Portable A/C UnitsCompleted FY 2020/21 $ 75,350 $ - $ 75,350 $ 75,350 $ - 005 Convention Center Security SystemCompleted FY 2021/22 $ 172,831 $ - $ 172,831 $ 172,831 $ - 006 Convention Center Lobby Roof (Glass Pyramids) Assessment and RepairCompleted FY 2021/22 $ 479,300 $ - $ 479,300 $ 479,300 $ - 008 Convention Center Interior Digital Signage and Display SystemImplementation $ 1,160,386 $ - $ 1,160,386 $ 833,775 $ 326,611 009 Convention Center Interior PaintCompleted FY 2021/22 $ 648,052 $ - $ 648,052 $ 648,052 $ - 012 Convention Center Riding Vacuum PurchaseCompleted FY 2019/20 $ 31,238 $ - $ 31,238 $ 31,238 $ - 013 Convention Center Carpet ReplacementCompleted FY 2021/22 $ 1,509,869 $ 241,856 $ 1,751,725 $ 1,618,382 $ 133,343 014 Balance - Contingency (E lectrical Assessment)Implementation $ 143,556 $ - $ 143,556 $ 92,940 $ 50,616 015 Kitchen/Tech Café/Stand BImplementation $ - $ 1,997,944 $ 1,997,944 $ 833,997 $ 1,163,947 016 Roof AssessmentImplementation $ 90,000 $ - $ 90,000 $ 17,500 $ 72,500 017 Restroom RefreshImplementation $ 600,000 $ - $ 600,000 $ 258,656 $ 341,344 018 Air Wall ReplacementImplementation $ 1,750,000 $ - $ 1,750,000 $ - $ 1,750,000 TOTAL $ 6,681,032 $ 2,239,800 $ 8,920,832 $ 5,082,471 $ 3,838,361
Santa Clara Convention Center FY 2024/25 2nd Quarter Report Page 17 of 18
Community Involvement
In Q2, the OVG team emphasized its commitment to supporting local initiatives and fostering strong ties with the surrounding community. With a focus on education, sustainability, and direct outreach, OVG aimed to make a meaningful impact on the lives of residents and strengthen its role as a community partner. Throughout the quarter, the Center participated in the following community activities:
OVG leadership engaged with
the Milpitas High School
Academy of Travel & Tourism
program, serving as mentors
and judges for student
projects, helping to inspire
and educate the next
generation of hospitality
professionals.
Several staff participated in
local environmental
initiatives, including the
Coastal Cleanup Day,
demonstrating the Center’s
commitment to sustainability
and community well-being.
OVG employees organized a
successful coat drive for a
local shelter during the
quarter, exceeding its goal of
collecting 50 coats, further
highlighting its dedication to
supporting the community
and those in need.
Santa Clara Convention Center FY 2024/25 2nd Quarter Report Page 18 of 18
Santa Clara Convention Center
5001 Great America Parkway
Santa Clara, CA 95054
Tel: (408) 748-7000
www.santaclaraconventioncenter.com
General Manager: Kelly Carr