Ebix Insurance No. S200002211
AMENDMENT NO. 2
TO THE AGREEMENT FOR PERFORMANCE OF SERVICES
BETWEEN THE
CITY OF SANTA CLARA, CALIFORNIA,
AND
N. HARRIS COMPUTER CORPORATION
PREAMBLE
This agreement ("Amendment No. 2") is entered into between the City of Santa Clara, California, a chartered California municipal corporation (City) and N. Harris Computer Corporation, a Canadian corporation (Contractor). City and Contractor may be referred to individually as a "Party" or collectively as the "Parties" or the "Parties to this Agreement."
RECITALS
A. The Parties previously entered into an agreement entitled "Agreement for the Performance of Services by and between the City of Santa Clara, California, and NorthStar Utilities Solutions", dated December 7, 2017 (Agreement); and B. The Agreement was previously amended by Amendment No. 1, dated December 1, 2020, and is again amended by this Amendment No. 2. The Agreement and all previous amendments are collectively referred to herein as the "Agreement as Amended"; and
C. The Parties entered into the Agreement as Amended for the purpose of having Contractor provide professional services and software related to the NorthStar Customer Information System, and the Parties now wish to amend the Agreement as Amended to increase compensation by One Hundred Eighty-Nine Thousand Five Hundred Fifty-One Dollars ($`i89,551) for a revised not-to-exceed amount of Four Hundred Sixty-Six Thousand One Hundred Ninety-Nine Dollars ($466,199) for additional work related to the Smart Energy Water integration.
NOW, THEREFORE, the Parties agree as follows:
AMENDMENT TERMS AND CONDITIONS
1. Exhibit A of the Agreement, entitled "Scope of Services", is hereby amended to read as shown in First Revised Exhibit A to add services designated as "Statement of Work: Smart Energy Water Integration," attached and incorporated into this Amendment No. 2.
2. Exhibit B of the Agreement, entitled "Schedule of Fees", is hereby amended to read as shown in First Revised Exhibit B.
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 1 of 21 Rev. 10/25/2019
3. Except as set forth herein, all other terms and conditions of the Agreement as Amended shall remain in full force and effect. In case of a conflict in the terms of the Agreement as Amended and this Amendment No. 2, the provisions of this Amendment No. 2 shall control.
The Parties acknowledge and accept the terms and conditions of this Amendment No. 2 as evidenced by the following signatures of their duly authorized representatives.
CITY OF SANTA CLARA, CALIFORNIA
a chartered California municipal corporation
proved as to,Form: Dated: t ZI Its ~1~~L(~
Y ~ ~~,~—y'
RYAN DOYLE ~; DEANNA ANTANA
ity Attorney City Manager
1500 Warburton Avenue
Santa Clara, CA 95050
Telephone: (408) 615-2210
Fax: (408) 241-6771
"CITY"
N. HARRIS COMPUTER CORPORATION
a Canadian corporation
Dated: ~ ~ Z C,,=~ r"_,
By (Signature): ~_ / :~_-~ --,
Name: Sea Svkes
Title: Vice President, Sales &Marketing
Principal Place of
Business Address: 1 Antares Dr.. Nepean. ON, K2E 8C4 Canada Email Address: [email protected]
Telephone: (613) 226-5511
Fax:
"CONTRACTOR"
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 2 of 21 Rev. 10/25/2019
FIRST REVISED EXHIBIT A
SCOPE OF SERVICES
The Services to be performed for the City by the Contractor under this Agreement are more fully described in the Contractor's proposal entitled:
1. "Statement of Work, City of Santa Clara, Northstar Version 6.4 Upgrade" dated August 17, 2017, version 2.1;
2. "Statement of Work, City of Sant Clara, Core Automation Suite Subscription" dated August 17, 2017, version 2.1; and
3. "Statement of Work: City of Santa Clara, Smart Energy Water Integration" dated July 13, 2020, version 1.5, attached and incorporated into this Amendment No. 2.
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 3 of 21 Rev. 10/25/2019
NORTHISTARTM
UTILITIES SOLUTIONS
STATEMENT OF WORK:
SMART ENERGY WATER INTEGRATION
CITY OF SANTi4 CLARA, CA
.r~iy i3, Zo2o
Version 1.5
SOW VALID UNTIL: December 30, 2020
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 4 of 21 Rev. 10/25/2019
Revision Control
Document Title: City of Santa Clara —Smart Energy Water Integration SOW Author: NoithStac Professional Services
Version Date Author Details /Comments
Version 1.0 2020-07-13 Pav Sekhon Initial version of the document.
Version 1.1 2020-OS-11 Pav Sekhon REST API only SOW, removed flat files.
Version 1.2 2020-10-06 Pav Sekhon Inputted revisions from Santa Clara Version 1.3 2020-10-15 Pav Sekhon Updated to 3 weeks of UAT &removed incorrect services maintenance
Version 1.4 2020-10-28 Pav Sekhon Revised payment milestones &added language around data refreshes.
Version 1.5 2020-11-02 Pav Sekhon Revised license payment milestone Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 5 of 21 Rev. 10/25/2019
TABLE OF CONTENTS
1 Introduction ...............................................................................................................................7
1.1 Objective ....................................................................................................................................... 7 2 Service Description .....................................................................................................................8
2.1 Areas within Scope ........................................................................................................................8
2.2 Areas Out of Scope ......................................................................................................................13 3 Estimated Timeline ...................................................................................................................14 4 Change Management Process ...................................................................................................15 5 Fees &Payment Schedule .........................................................................................................16
5.1 Fees .............................................................................................................................................16
5.2 Payment Schedule .......................................................................................................................16
5.3 Travel and Living Expenses ..........................................................................................................17 6 Termination .............................................................................................................................17 7 Project Assumptions .................................................................................................................17 8 Document Acceptance and Signoff ............................................................................................20 Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 6 of 21 Rev. 10/25/2019
1 INTRODUCTION
The City of Santa Clara, hereafter referred to as "Santa Clara", requires an integration between the NorthStar CIS and the Smart Energy Water (SEW) customer portal. NorthStar has performed a discovery of the NorthStar requirements to integrate with SEW. The results of this discovery ate documented within the NorthStar SEW Discovery Report.
The purpose of this document is to provide information on the level of effort associated with the design, development and implementation of the NorthStar SEW integration.
1.1 Objective
This Statement of Work (SOW) defines the work to be performed by Not~thStar, an unincorporated division of N. Harris Computer Corporation, for the Nor~thStar SEW integt•ation implementation. This SOW includes ahigh-level timeline, fees, and other terms and conditions specific to the services requested by Santa Clara. Any additional requests for services that are not defined within this SOW will result in change orders with applicable fees.
Changes to this document shall be made through a change management process as described later in this SOW.
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 7 of 21 Rev. 10/25/2019
2 SERVICE DESCRIPTION
2.1 Areas within Scope
2.1.1 Implementation Scope
All implementation activities to be pefformed ~~emo2ely, unless otherwise t•equestecl.
The scope of this statement of work is to integrate the CIS with Santa Clara's Smart Energy W ater customer portal.
The integration will include:
• A data migration process to support cutover from CustomerConnect 2 to SEW, including customer/account, user, and payment information from NorthStar CIS. • Support of SEW during their integration development with NorthStar REST API. • Removing data from NorthStar
• Decommissioning CustomerConnect
2.1.2 finplementation Approach
A NorthStar Project Manager (PM) will be the primacy point of contact for• Santa Clara on the NorthStat~ SEW Integration implementation. The PM has the overall accountability to successfully deliver the services required for a successful implementation within agreed upon timefi•ame and budget. The project team will directly report to the PM and the PM will have the authority and support to manage the project team in the best interest of the project. The PM is also accountable for the following high-level project activities:
• Interface with Santa Clara assigned PM.
• Conduct regular internal project meetings to ensure that all aspects of the project are understood by the team and that progress and risks are properly reported. • Conduct regular project meetings with Santa Clara.
• Review of project status, schedule, risks (i.e. rate of suppot~t hour consumption), resources with the City as well as any other issues that may affect the success the project. • Regular project schedule updates as required.
2.1.3 Design &Development
2.1.3.1 Data Migration Process
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 8 of 21 Rev. 10/25/2019
• NorthStar will develop a process to migrate customer data from Santa Clara's current customer portal, NorthStar CustomerConnect 2, to SEW to populate the SEW system with an initial set of account, customer, and payment information. Four files will be provided:
o Customer Data Migration File from NorthStar CIS
o User Migration File from Customer Connect
o Autopay Migration File from NorthStar CIS
o Payment Method Migration File from NorthStar
These files will be generated from the NorthStar CIS and uploaded to Santa Clara's FTP site for processing. The two payment detail files will be encrypted before being upload to SEW's server.
• NorthStar will perform the initial data migration for validation purposes. • NorthStar will provide user documentation to allow Santa Clara to run the data migration process on an as needed basis once the initial migration is complete.
2.1.3.2 Real-Time REST API's
The NorthStar REST API will be the vehicle by which SEW will perform the majority of interactions with the NorthStar CIS. The following APIs will be utilized for this integration:
• Quer•y and update Account information
• Query and update Customer information
• Query Meter information
• Query Account Billing information
• Query Account Payment information
• Posting Payment information for an Account
• Query and create Service Order information for an Account The full documentation of the Noi~thStar REST API will be provided in a companion document.
Collaborate with SEW and Santa Clara to define the networking infrastructure necessary for the integration to be implemented.
2.1.3.3 Removing data from NorthStar
• Removal of Banking and Credit Cat~d details from NorthStar CIS.
2.1.3.4 Decommissioning CustomerConnect
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 9 of 21 Rev. 10/25/2019
• Stop all CustomerConnect services
• Remove all CustomerConnect code, including log files
2.1.4 NorthStar Consulting Services
• NorthStar will configure the NorthStar server• to run under• HTTPS using aself-signed SSL certificate. Santa Clara will secure a certificate issued by a trusted authority if it chooses.
NorthStar will provide Santa Claea with up to 80 hours of consulting services to assist SEW with integration to the NorthStar CIS, including the documentation detailed above.
If additional effort is requited to assist Santa Clara and SEW with the integration design and development, Santa Clara will be notified and asked for approval in advance of NorthStar completing the incremental work.
2.1.5 Deployment
• NorthStar will deploy these migration scripts to Santa Clara's NorthStat• TEST ot~ DEV environment for data validation and acceptance testing.
2.1.6 SEW Testing and Validation
NorthStar will provide Santa Clara with documentation on the initial execution of the data migration scripts. Not~thStar will provide Santa Clat•a with documentation on the initial execution of the data migration scripts. Not-thStar shall be involved through to production to ensure the migration scripts work and are fully documented. • Starting with the first week through the end of Go Live activities, Contractor shall submit a document as pant of the regularly scheduled touchpoints, showing status of outstanding issues, regardless of severity, including the action log with steps to resolution and a targeted completion date for all P 1 issues.
Santa Clara will have six (6) weeks to complete the initial round of data validation and solution validation testing while NorthStar remediates all priority 1 issues. After the initial round of validation testing, Santa Clara will provide sign off. NorthStar will perform a code freeze and Santa Clara will then have three (3) weeks of final User Acceptance Testing (UAT) pt•ior to scheduling Go LIVE.
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 10 of 21 Rev. 10/25/2019
If a project delay is encountered due to external factors outside of NorthStar's control, and testing needs to extend beyond the initial six (6) week window for UAT and subsequent three (3) week window for final t•emediation testing NorthStar and Santa Clara will analyze the results of this external factor on the project timeline to determine if there is a need for a change request to reflect a substantial change to the project plan, budget, or timeline.
2.1.7 Data Refreshes
NorthStar will perform 2 data refreshes of the NorthStar TEST or DEV instance throughout the integration project. The initial data refresh will be performed prior to the statrt of data migration validation. The second data refresh will be performed upon receipt of Solution Validation Testing sign off in preparation for final User Acceptance Testing.
Any requests for additional data refieshes will be considered at an additional cost/schedule impact to the project. Any requests for additional data refreshes will be considered at an additional cost/schedule impact to the project. Nor~thStar to ensure none of the configuration is overwritten in error. All configuration will be updated to reflect test/dev on each refresh
Should Santa Clara choose to perform additional refreshes without Noi~thStar's assistance, they will need to coordinate the refresh with NorthStar to ensure none of the configuration work is overtivritten in error. If a refresh occurs without NorthStar's prior knowledge and set ups need to be restored a change order will be issued for the additional effort to do so.
2.1.8 NorthStar Go LIVE Preparation
~ Upon Santa Clara Acceptance sign off, NorthStar shall support SEW and Santa Clara to migrate their production data to the SEW environment.
2.1.9 NorthStar Post LIVE Support
• Provide dedicated remote support twenty (20) business days Post LIVE before transitioning Santa Clara back to NorthStar Support Services.
2.1.10 Santa Clara Responsibilities
Following are the lcey responsibilities of Santa Clara under this agreement:
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 11 of 21 Rev. 10/25/2019
1. Ensuring NorthStar has direct, dedicated remote technical connection capabilities with administration access to any server that the Noi~thStar applications reside on for the duration of the implementation project.
2. Conducting User Acceptance testing.
3. Leading Go LIVE activities:
a. Creating a web page announcing that the web portal is unavailable during the final Go LIVE data migration and disabling the page once the migration activity is complete.
No payments will be posted during the maintenance window. b. Performing a second data migration of customer data from CustomerConnect 2 to SEW to update the SEW system with a current set of account, customer, and payment information.
c. Disabling the page once the migration activity is complete. No payments will be posted during the maintenance window.
4. Santa Clara shall be responsible for providing the FTP server to be the repository of the files passed between the NorthStat• CIS and SEW portal.
2.1.11 Project Completion Criteria
The Project is deemed completed once the Noi~thStar SEW integration has been deployed to the live environment for twenty (20) business days and that any Priority 1 items raised during that period have been resolved. NorthStar has the exclusive right to classify call types according the definitions below.
In the event that the parties are not aligned on the issue priority designation related to P 1 vs P2 issues, an escalation between NorthStar's PM and Santa Clara's PM will be scheduled before the end of the following business day.
• System Down (Software Application, Hardware, Operating System, Database) Priority 1— Urgent or High Priority ~ Impacts Critical Business Function without a workaround • Performance issues of severe nahue impacting critical processes. • System errors that have workuounds
Priority 2 —Medium Prim•ity • Impact to business function is not critical:
• Performance issues not impacting critical processes
• Usability issues
• Workstation connectivity issues (Workstation specific) • Minimal or no impact to critical business function
Priority 3 — Lo~v Priority • Report fonnattnig issues
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 12 of 21 Rev. 10/25/2019
• Training questions, how to, or implementing new processes • Aesthetic issues
• Issues ~vitli workarounds for large majority of accounts • Recommendations for eul~u~cements on system changes
• Questions on documentation
2.2 Areas Out of Scope
Anything in this section and not listed in the above "Areas within Scope" is considered out of scope for this SOW. Specific items that ai•e currently out of scope of this project include:
• Adding any new APIs that have not been identified in the SEW Integration Discovery.
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 13 of 21 Rev. 10/25/2019
3 ESTIMATED TIMELINE
The estimated duration of this project is approximately 5 months upon commencement of project work. Project start dates are assigned at the earliest available period upon receipt of fully executed contracts. The possibility and feasibility of a reduced duration will be evaluated during the Customer Preparation phase as it will depend on availability of resources and involvement of Santa Clara and SEW. Adherence to the project plan and timeline is critical.
NorthStar will prepare a formal project plan and timeline. Santa Clara will review, provide comments on, and provide NorthStar with approval of the project plan and timeline. • Project Kick Off
• NorthStar Integration Design
• Nor•thStar• Data Aligrution Script Development
• haitial Data Refi~esl~ of~non pl~odtrction irastn~ace • Na~thStar Data Aligration Script Development &Deployment • Data htig~•ation Validation Testing
• SEYV Development Serpport
• SEW Development Support
• Second Data Refresh of non ~rodtrciion instance
• User• Acceptance Tesfing
• User Acceptance Testing
• Go LIVE Preparation
• Go LIVE Data Migration
• Post Go LI i~E Support
• Pasi Go LIV E Szrppor~t
There are a number of factors to be considered that will have an associated un-planned increase in effort and will therefore impact the project schedule. These factors are typically not determined until project Kick-off and will be a I<ey input into the final Go LIVE date and may result in additional cost. NorthStar will notify Santa Clara of any increase in effort and will provide Santa Clara with a Change Order according to section 4 Change Management Process.
These factors include:
■ Project Resourcing:
• In the event that Santa Clara staff is unable to be dedicated to the agreed upon project plan, resulting in an extension of the timeline, NorthStar will evaluate the need for a Change Order for additional Project Management and dedicated support services to extend the project timeframe.
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 14 of 21 Rev. 10/25/2019
4 CHANGE MANAGEMENT PROCESS
NorthStar will maintain the SOW with formal documentation denoting agreed upon changes.
Santa Clara and NorthStar may propose changes to this SOW addressing services falling outside the scope of services described in this SOW ("Change"). The Change Order fotin must be used for all change requests. NorthStar shall have no obligation to commence work in connection with any change until the fee and schedule impact of the change is agreed upon in a written Change Order form signed by the designated representatives from both parties.
Upon identifying the need for a change, NorthStar shall submit the change on our standard Change Order form describing the change, including the impact of the change on the schedule, fees and expenses.
W ithin 5 consecutive business days of receipt of the change order form, Customer shall either indicate acceptance or rejection of the proposed change by signing the Change Order form or any other period of time mutually agreed to by the parties. If NorthStar is advised not to perform the change, then NorthStar shall proceed only with the original services. In the absence of Customer acceptance ot• rejection of the Change Order, NorthStar will not perform the proposed change.
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 15 of 21 Rev. 10/25/2019
5 FEES &PAYMENT SCHEDULE
5.1 Fees
NorthStar shall perform the services set forth herein on a firm fixed cost basis as set forth in this SOW.
NorthStar SEW Integration Implementation
Licenses Maintenance
REST API Enterprise License for SEW
Inte ration $67,410 $16,900
Professional Services
- Project Management
- Design &Development
- Installation &Configuration
- Acceptance Testing Support $97,020
- Go LIVE Cut Over
-Post LIVE Support
Technology, Conzmunicatio~i,
Administrution $8,221 -
Project Total $172,651 $16,900
*Maintenance is in addition to annual reoccurring fees.
5.2 Payment Schedule
Any mutually agreed upon change controls will be billed at $220/hour when incurred. An additional amount equal of 5% of the total fees billed has been included in the fee charged to cover technology, communication and administrative costs. Price excludes any applicable taxes.
The NorthStai• fees for the scope of services described in this Statement of Woric, including the 5%technology, communication and administrative fee, is $172,651 USD based on fixed price plus any travel and logistics (T&L) which may be required.
Licenses
1. 100% upon provision to the City
Set~vices
2. 40% on delivery of data migration scripts within Santa Clara's non-production environment (referenced in 2.1.3.1)
3. 40% on delivery of data files (referenced in 2.1.3.1)
4. 15% on Go LIVE of data migration to production environment (referenced in 2.1.8)
5. 5% on Implementation Project Acceptance (referenced in 2.1.8) Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 16 of 21 Rev. 10/25/2019
* Maintenafzce:
100% is clue 30 days c~er softwaNe installation to non production environment.
NorthStar will prorate the maintenance bused on Santa Clara's maintenance renewal term.
Invoices are payable upon receipt.
Quote is valid for 60 days from date of delivery. After 60 days the quote will be considered expired and would need to be reassessed and re-quoted if still required.
5.3 Travel and Living Expenses
The above mentioned fees do not include any travel and per diem expenses incurred for on-site visits required for this project.
Anv ff~avel time will be billed at $75/hour. Santa Clara shall also pay or reimburse travel expenses plus a per diem reasonably incurred in furtherance of NorthStar duties hereunder. 6 TERMINATION
Termination of this SOW is pursuant to the Agreement between the parties entered into on or about 12/07/2017.
Under no circumstances shall NorthStar be liable for any special, indirect, consequential, punitive or incidental damages of any kind and shall not be liable for loss of profits, works stoppage, system failure or malfunction, loss of data or any other damages or losses in connection with this statement of work, even if NorthStar has been advised of the possibility of such damages. In any event, NorthStar shall not be liable to pay any amount, in the aggregate, that is greater than the fees received by Noi~thStar under this statement of work. 7 PROJECT ASSUMPTIONS
The services, fees and delivery schedule for• this project are based upon the following assumptions:
Any items not explicitly identified within this document are considered out of scope. Any changes to those responsibilities and/or deliverables will be considered a change in scope for the project. Any proposed change to the project scope must be put into written format and be submitted to NorthStar during this project for review and consideration.
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 17 of 21 Rev. 10/25/2019
• This project currently has, and will continue to have, the support of senior Santa Clara management and will be assigned sufficient priority with respect to other• projects to ensure its success.
• Santa Clara will assign a project lead to act as an internal resource and guide throughout this project.
• Santa Clara will secure the appropriate staff in a timely fashion in order to discuss or review the various materials produced when required. It is expected that the individuals involved will have experience in Santa Clara's day-to-day operations and will work closely with the NotthStar Consultants to resolve issues as required. The main purpose of this interaction is to provide a quick and consistent t•esponse to procedural issues. • Santa Clara will provide access and support from the IT group and any other stakeholder, as deemed necessary by Nor-thStar throughout this project. • Santa Clara agrees to facilitate any required corpot•ate logistics for the fulfillment of this agreement.
• Santa Clara will provide the appropriate remote access to its network, facilities, and systems as may be required to perform activities from one of NorthStar's locations.
NorthStar shall abide by all rules and directions of Santa Clara when accessing the Santa Clam's network, facilities or systems.
• NorthStar will require local administrator tights or root access to the Noi-thStar servers throughout the integration project.
• Santa Clara will provide a training room complete with workstations for their staff for any t•equired Noi~thStar onsite activity. This is to allow the NorthStar Consultant and Santa Clara Team members to focus on the implementation activity without any external interruptions.
• All documentation provided by Santa Clara shall be up-to-date and accurate or if that is not the case, advise NorthStar as such.
• All hardware, software, and network components supplied by Santa Clara are working properly and are free of defects and will meet minimum hardware standards provided during the project.
• Ensure all third-party software and hardware products are performing correctly in Santa Clat•a's environment, in accordance with the appropriate third-party vendor's specifications.
• To minimize project costs, majot~ity of project work will be perfot~med at one of the NorthStar's locations except for project activities where face-to-face is deemed more effective.
• Price does not include Santa Clara approved travel and living expenses that may be requited as part of the delivery of the project. (i.e. air fare, car rental, gas, per diem and hotel) NorthStar will wot•lc with Santa Clara to identify most cost-effective accommodations for Santa Clara's onsite activities that are mutually agreed upon. • Price for this proposal is based upon Santa Clara obtaining all hardwat•e and associated operating/database systems.
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 18 of 21 Rev. 10/25/2019
The number and complexity of the custom modifications included in Santa Clara's current system must be fu11y assessed before the project schedule can be finalized as this will affect the effort in the User• Acceptance Testing phase. This assessment will take place during the Implementation Preparation phase of the project. • Ensure Santa Clata data provided is complete and clean. It is Santa Clara's responsibility to clean data if deemed required due to the identification of inaccurate entries. • All data refreshes will be performed during regular business hours, 8:00 a.m.-5:00 p.m.
EST.
• Santa Clara is responsible for preparing the underlying IT infrastructure (hardware installation, operating system, and network connectivity) and supplying the required servers based on the minimum server specifications. This must be in-place per agt~eed upon project plan.
o Santa Clara is responsible to provide the Testing and Production environment.
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 19 of 21 Rev. 10/25/2019
8 DOCUMENT ACC~PTANCC AND SIGNOr~
Please sign and return this to Pav Sekhon at PSekhon u,liarriscomputer.com.
Accepted on this day by:
City of Santa Clara, CA NorthSta.r Utilities Solutions
Name: Name: Sean Sykes
Title: Title: Vice President, Sales &Marketing
Date: Date: 11 /24/2020
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 20 of 21 Rev. 10/25/2019
FIRST REVISED EXHIBIT B
FEE SCHEDULE
1. MAXIMUM COMPENSATION
Contractor shall bill at the rates and upon the schedules set forth in the three "Statement of Work" documents attached to Exhibit A, and such payment are expressly subject to section 34 of the Agreement, entitled "Retention." In no event shall the amount billed to City by Contractor for services under this Agreement exceed Four Hundred Sixty-Six Thousand One Hundred Ninety-Nine Dollars (466,199), subject to budget appropriations.
Statement of Work Total
Statement of Work, City of Santa Clara, Northstar Version 6.4 Upgrade" dated August 17, 2017, version 2.1
$230,055
"Statement of Work, City of Sant Clara, Core Automation Suite Subscription" dated August 17, 2017, version 2.1.
$46,593
Statement of Work for Smart Energy Water Integration" dated July 13, 2020 version 1.5.
$189,551
Maximum Compensation $466,199
Amendment No. 2 to Agreement/N. Harris Computer Corporation Page 21 of 21 Rev. 10/25/2019