4/21/26 Item # 1
Study Session on
2025-2030
Community Plan to
End Homelessness
and Update on
1852 Local Efforts
THE MISSION CIT
Item #1, RTC #26-400
April 21, 2026
City of
Santa Clara
The Coffer of Whats Putsille
Agenda
• Introductions
• Recap July 2025 Study Session & Updates on Local Efforts (15 minutes) • Santa Clara County Community Plan to End Homelessness (20 Minutes) - Share results from the 2020-2025 Plan
- Share the Draft 2025-2030 Plan
• Discuss How the Countywide and City Plans Align (10 minutes) • City Council Questions and Discussion (45 minutes)
POST MEETING MATERIAL
1 4/21/26 Item # 1
City of
Santa Clara
Thee Coater of Whot: Pesoible
Introductions
City Staff:
• Christine Jung | Deputy City Manager
• Adam Marcus | Housing & Community Services Manager
• Greg Pensinger | Management Analyst - Homelessness
Continuum of Care:
• KJ Kaminski | Director, Office of Supportive Housing
• Ray Bramson | Chief Operating Officer, Destination: Home 3 City of
Santa Clara
Recap from July 8, 2025 Study Session
• Changing landscape of homelessness and resources
• Overview of the Countywide Supportive Housing System
• Overview of City programs and resources
• City's Draft Citywide Plan to Reduce Homelessness and Its Impacts (Two-Year Workplan) and key work items
• City Council comments and questions
4 2
4/21/26 Item # 1
City of
Santa Clara
InCuler Dies Possibi
City Homelessness
Services & Resources
Housing Solutions
Types of Housing and Shelter
Affordable Housing Production
Affordable Housing Preservation
• Rapid Rehousing/Tenant Based
Rental Assistance
• Emergency Shelter
• Interim Housing (Non-congregate)
• Transitional Housing (Non-congregate)
Permanent Supportive Housing
City of
Santa Clara
City Homelessness
Services & Resources Cont.
• Homelessness Prevention
- Tenant Based Rental Assistance
- Homelessness Prevention System
- Landlord/tenant mediation
- Domestic violence survivor support
- 211 Hotline
6 3
4/21/26 Item # 1
City of
Santa Clara
The Confer of What Possible
Homelessness Prevention
Contributions & Data
• County's Homelessness Prevention System: City contributes $50,000 annually, which directly benefits at-risk Santa Clara residents. In the past five years, over 1,500 Santa Clara residents were served. In FYs 2023/24 and 2024/25, 333 and 169 households were respectively served. • Tenant Based Rental Assistance: A short-term subsidy program that helps cover housing costs for a limited period, typically up to two years, while a household works toward stable housing and self-sufficiency.
FY 20-21 FY 21-22 FY 22-23 FY 23-24 FY 24-25
Households Served 35 25 16 28 19
Successful Graduations 12 7 5 9 2
City of
Santa Clara
The Center of Whots Possible
City Homelessness
Services & Resources Cont.
• Crisis Response
- Project based intensive case management
- Mobile hygiene and laundry service
- Crisis intervention (SCPD Community Response Team)
- Psychiatric Emergency Response Team (PERT)
- Mental health coordination services
- Encampment cleanups
- Towing
8 4/21/26 Item # 1
City of
Santa Clara
They Center of Witar Possible
Crisis Response Data
• Mental Health Coordination Services (Care Solace)
- Funded by opioid settlement funds in SCPD budget to address needs of vulnerable populations disproportionately impacted by Substance Use Disorder (SUD) and divert people with SUD from the justice system into treatment. - ~11,000 service requests since April 2025.
• Psychiatric Emergency Response Team (PERT)
- The PERT mental health clinician provides on-scene crisis intervention, supports de- escalation efforts, and facilitates direct connections to behavioral health and SUD treatment services.
- Following the PERT clinician's onboarding in 2023, mental-health related calls for service declined approximately 18 percent from the 2022 baseline and remain below pre-clinician levels. 9
City of
Santa Clara
The Conter of Whats Possible
Crisis Response Data Cont.
• Encampment Cleanups (Tucker Construction)
- FY 2025/26: 16 cleanups completed, 3 scheduled between April - June 2026, totaling estimated cost of $140,391.
- SCPD Officers support each cleanup, totaling estimated cost of $24,320 based on ~$1,280 in overtime per cleanup.
• Towing (Lima Towing and Unique Towing)
- FY 2025/26: 28 RVs have been towed through April 1, 2026, totaling $56,000 based on $2,000 towing fee per RV.
- Note, these are citywide numbers and not specific to RVs used for illegal storage or illegal activities.
10 5
4/21/26 Item # 1
City of
Santa Clara
The Center of Whets Possible
Key Work Efforts
• Relocation of Dignity on Wheels (Mobile Shower and
Laundry Services)
- Several Councilmembers expressed interest in relocating program from Marsalli Park to different location where unhoused individuals could also receive other basic needs services.
- Marsalli Park site was new and underutilized. Since then, usage has increased to an average of 28 people per month.
- Staff has identified potential relocation site in Central Park, which is accessible to public transit and resources including Central Park Library and St. Justin's Catholic Church which provides food (Tuesday - Saturdays) and clothing. - While the relocation can improve access to services, it may also draw more users to the area.
11 City of
Santa Clara
The Center of What's Possible
Dignity on Wheels Usage
# of PEOPLE SERVED
9 good o
Marsalli Park
12 6
4/21/26 Item #1
City of
Santa Clara
The Contente Possible
Key Work Efforts Cont.
• Council Priority #24: Provide Interim Supportive Housing and Outreach Services for the Unhoused
- Street Outreach/Case Management, and Temporary Shelter Programs (Pending)
• Agreement with WeHOPE under review/negotiation.
• WeHOPE requested additional changes to agreement prior to execution, which staff is evaluating for feasibility.
- Benton/Lawrence Interim Family Housing (County, LifeMoves, and City) • Agreement with County under review, pending Council approval. • Building permit under review.
13 City of
Santa Clara
The Center of Wists Possible
Key Work Efforts Cont.
• Council Priority #33: Off-Street Parking for RVs/People Living in Cars
- 155 City-owned sites reviewed against recommended criteria - Criteria: Size, environmental factors, sensitive receptors, site readiness - Subsequent review after July 2025 Study Session: Potential sites had issues related to environmental and ingress/egress issues, and/or were adjacent to sensitive receptors - Staff is exploring alternative approaches:
1. Real estate broker services to identify potential private properties (Staff co large pretere grater in May dune 20201, in contract negotiations
2. Request for Proposals for private property owners to implement their own safe parking program with seed funding from City. 14
7 4/21/26 Item #1
City of
Santa Clara
The Center of What: Possible
Next Steps on Key Work Efforts
• Dignity on Wheels: Pending Council discussion, staff will move forward with relocation to Central Park in May or keep program at current Marsalli Park location.
• Street Outreach: Pending negotiations with WeHOPE, staff will continue working to secure a street outreach team (Spring 2026). • Interim Housing: Return to City Council seeking adoption of a revenue agreement with the County for Benton/Lawrence (Summer 2026).
• Off-street RV Parking: Pending Council discussion, staff will return to City Council with action on next steps.
15 City of
Santa Clara
The Conter of Wist's Possible
Update on Regional
Community Plan to End Homelessness
Santa Clara County
Continuum of Care (CoC)
16 8
4/21/26 Item #1
City of
Santa Clara
The Center of What Possible
Regional and City Plan Alignment
17 City of
Santa Clara
The Cooter of With Passilla
Homelessness Plans
2025-2030
Countywide Plan to End
Homelessness
(4 Focus Areas)
North County Sub-Regional Pian
City of Santa Clara
Homelessness Response Plan
(6 Strategy Areas)
18 9
4/21/26 Item #1
City of
Santa Clara
The Center state Possibl
Santa Clara's Draft Citywide Plan
• Strategy 1: Prevent homelessness for City residents who are at-risk (Prevention & Housing Stability)
• Strategy 2: Increase availability of short-term shelter, permanent supportive housing & Extremely Low-Income (ELI) housing (Shelter, Permanent Supportive Housing & ELI housing) • Strategy 3: Conduct proactive street outreach to engage who are unsheltered and connect them to resources (Outreach and Coordinated Entry)
• Strategy 4: Address basic needs of people living outside, including health, and hygiene (Basic Needs, Hygiene & Safe Access)
• Strategy 5: Reducing the impacts of unsheltered homelessness throughout the community (Addressing Impacts of Homelessness)
• Strategy 6: Fostering productive community conversation about the causes, needs, and experience of homeless to foster support and volunteerism (Community Support & Lived Experience Engagement)
19 City of
Santa Clara
The Coatter of Whats Possibl
CoC Focus Area 1: Prevent people from
becoming homeless
Aligns with City's Strategy 1 38,060 People Received
Homelessness Prevention Assistance
- Eviction prevention & tenant
protections
93% of families
- Rental Assistance remained stably
housed while
- Fair housing / legal supports receiving services.
- Health care linkages
20 10
4/21/26 Item # 1
City of
Santa Clara
The Center of Whats Possible
CoC Focus Area 2: Continue to house people and
support them in retaining their housing
Aligns with City's Strategy 2
- Increase permanent & temporary
housing capacity
- Support Interim Housing development
- Prioritize Extremely Low-Income
(≤30% AMI) households
- Improve tenancy supports &
coordination
Kifer Senior Apartments 21
City of
Santa Clara
The Centur of Mort Possible
CoC Focus Area 3: Strengthen access to care
and services for people experiencing
unsheltered homelessness
Aligns with City's Strategies 3 & 4
- Expand outreach capacity &
coordination
- Strengthen basic needs services
- Aligned approaches to service
provision
22 11
4/21/26 Item # 1
City of
Santa Clara
Thee Center of Whory Ponie
CoC Focus Area 4: Center and invest in people
with lived experience to lead and transform
the homeless system
Aligns with City's Strategy 6 COMMUNITY
PESOURCE
- Community engagement SENTER
- Center voices of people with lived
experience
- Support informed conversations
23 City of
Santa Clara
The Centerof thor Possible
High-Level Plan Alignment
• Shared Focus Areas/Strategies
- Reduce inflow of new households into homelessness (prevention) - Expand housing and shelter options
- Improve access to services
• Shared intent: Reduce returns to homelessness and shorten time to securing housing
24 12
4/21/26 Item # 1
City of
Santa Clara
Tim Center of Whot Possil
Key Difference
• City's Strategy 5: Reduce the impacts of unsheltered
homelessness throughout the community
- Improve City coordination (internally and with partners) to triage crises, and ensure safe and healthy community spaces for all residents.
- Sanitization and safety efforts (e.g., encampment management and blight reduction). • Partial Alignment with CoC Focus Area 3 - Strategy C:
- Strengthen coordination between partners to divert non-violent homeless-related calls from law enforcement.
- Expansion of re-entry and behavioral health services as alternatives to arrest or emergency room admission.
- Decrease the number of people residing in encampments and reduce criminalization of homelessness for those who are unsheltered. 25
City of
Santa Clara
The Center of What Possible
Next Steps
• Continue to implement local programs.
• Return to City Council to consider endorsement of the 2025-2030 Community Plan to End Homelessness (Fall 2026).
- Sub-regional plans being developed may inform the City's final Citywide Plan to Reduce Homelessness and Its Impacts and vice versa.
Adoption of the City's Plan (Fall 2026).
26 13
4/21/26 Item # 1
City of
Santa Clara
The Canter of What Possible
City Council Discussion
27 City of
Santa Clara
The Coffer of What: Possible
Community Plan Questions from COC
1. Are the Focus Areas included in the draft Plan reflective of the needs and goals of your community?
2. What would the Council like to see included as part of their sub- regional plan?
3. How can we work with the Council to help share this information with the community?
28 4/21/26 Item #1
City of
Santa Clara
The Corter of What Postilte
City Questions
• Off-street RV Parking:
- Provide feedback on alternative options:
1. Real estate broker services to identify potential private properties.
2. Request for Proposals for private property owners to implement their own safe parking program with seed funding from City.
• Dignity on Wheels: Based on updated information, does the Council still want to relocate the program to Central Park, or keep it at current Marsalli Park site?
29 Study Session on
2025-2030
Community Plan to
GITY OF End Homelessness
and Update on
1852 Local Work Efforts
THE MISSION CIT
Item #1, RTC #26-400
April 21, 2026
4/21/26 Item # 1
Key Focus Areas
1. Prevent People From Becoming Homeless
Focus: Prevention
Continue to House People and Support Them in Retaining their Housing
Focus: Housing through programs (shelter to permanent)
Strengthen Access to Care and Services for People
Experiencing Unsheltered Homelessness.
Focus: Unsheltered individuals
Center and Invest in People with Lived Experience to Lead and Transform the Homeless System
Focus: Lived experience lead throughout the system
THE 2020-2075 COMMUNITY PLAN TO END HOMELESSNESS
16 4/21/2026 Item #1
Santa Clara City Council
2020-2025 April 21, 2026
COMMUNITY PLAN
to END HOMELESSNESS
UPDATE
1 AGENDAR Progress from the 2020 2025
Community Plan to End
Homelessness
Santa Clara Households Data
Developing the Next 5-Year
Community Plan to End
Homelessness
Next Steps
THE 2020-2025 COMMUNITY PLAN TO END HOMELESSNESS APRIL 2026 2 POST MEETING MATERIAL
4121/2026 Item #1
SUPPORTIVE HOUSING SYSTEM MAP IN SANTA CLARA COUNTY
Outreach → Here4You Call Center
Coordinated Emergency Housing -0=
entry system shelter problem solving
Interim housing 1
Homelessness
prevention
- Permanent supportive housing
Affordable
- Rapid rehousing housing
development
Transitional housing
THE 2020-2025 COMMUNITY PLAN TO END HOMELESSNESS APRIL 2026 3 ABOUT THE
CONTINUUM OF Government Nonprofit
CARE
Private
Philanthropy Sector
• Broad group of stakeholders
dedicated to ending and
preventing homelessness
Ensure a community-wide Lived
Experience Community
implementation of efforts &
programmatic and systemic
effectiveness
County of Santa Clara serves
...and many
as the lead agency
more!
THE 2020 2025 COMMUNDYPLAN 1O END HOMELESSNESS
4 4/21/2026 Item # 1
ABOUT DESTINATION: HOME
• Destination: Home is a 501(c)3 non-profit
SOVERNMENT COBUSINEIONS
organization, and a Supporting Organization
of the Silicon Valley Community Foundation
EXPERIENC
• Unique public-private partnership established
DESTINATION HOME
DRIVING in 2008 to advance collective impact
COLLABORATION strategies for ending homelessness in Santa #I•
AFFORDABLE
Clara County
LEADERS
• Key roles include funding impactful strategies,
incubating new solutions, public policy and
COMMUNID NERVIE
ADVOCATES PROVIDERS advocacy, community engagement, and research
FACIALS
THE 2020-2025 COMMUNITY PLAN TO END HOMELESSNESS APRIL 2026 5 SANTA CLARA COUNTY COMMUNITY PLAN
TO END HOMELESSNESS
Progress from the
2020-2025
Community Plan to
End Homelessness
THE 2020 COMMUNITY COMMUNITY PLAN TO END ESSNESS
6 4/21/2026 Item # 1
2020-2025
COMMUNITY PLAN 20,830
People Housed
PROGRESS
PEOPLE HOUSED BY YEAR
2025 GOAL:
4,560
20,000 People 3,591
3,484 3,345
Housed 3,058 2,792
GOAL ACHIEVED!
2020 2021 2022 2023 2024 2025
THE 2020 2025 COMMUNITY PLAN TO END HOMEL ESSNESS
7 2020-2025
COMMUNITY PLAN
PROGRESS
KEY SUBPOPULATIONS
2025 GOAL:
47% 26%
20,000 People Chronically Families
Homeless** with Children
Housed
GOAL ACHIEVED! 13% •' 15% 9%
Young Adults Veterans Seniors
(18-24) (65+)
•Based en number et nouseheids housee
À pesen who ras expangited homolessness for more than a pear and "as a Basing randoen THE 2020 2025 COMMUNITY PLAN 10 END HOMELESSNESS
4/21/2026 Item # 1
Temporary Housing & Shelter
Capacity Increased by 82%
Temporary Housing and
Shelter Capacity (units)
3,420
3,500
3,000 2,717 2,765
2,639
2,500 2,227 2,158
2,000 1,882
27,037 people placed in
1,500
temporary housing or
1,000 shelter between 2020 and
500 2025
2019 2020 2021 2022 2023 2024 2025
9 38,060 People Received
Homelessness Prevention Assistance
ONE YEAR LATER
93% of families
remained stably Only 5% of
housed while households became
receiving services. homeless.
Homelessness Prevention Capacity
2,693 households
+ 75% since Jan. 1, 2020
2025 GOAL: 2,500 households
GOAL ACHIEVED!
10 4/21/2026 Item # 1
19% Decrease in New Households
Becoming Homeless since 2019
-
NEW HOUSEHOLDS ENTERING HOMELESSNESS BY YEAR
4,744
4,267 4,071 3,858 IN 2025
3,320 3,419 3,156 3,440 For every 1 household
2025° housed another 1.9
GOAL become homeless
IN 2019
For every 1 household
2019 2020 2021 2022 2023 2024 2025 housed another 2.5
Baseline become homeless
11 2020-2025 Community Plan
Progress
Santa Clara
Households
THE 2020 2025 COMMUNITY PLAN TO END HOME SNESS
12 4/21/2026 Item # 1
2020-2025 1,894 People Housed
Community
~9% of total people housed countywide
Plan Progress: 1,894 people represents 1,092 separate households People Placed in Temporary
Santa Clara 3,443 Housing and Shelter
Households
13% of total people served in temporary housing countywid ,443 people represents 2,131 separate household
People Received
In 2025, for every 1 household 1,514 Homelessness Prevention housed, another 1.5 became Assistance
homeless.
~4% of total people served by homelessness prevention countywide 1,514 people represents 777 separate households
THE 2020-2025 COMMUNITY PLAN TO END HOMELESSNESS APRIL 2026 13 Table 1: Santa Clara-Affiliated Households Receiving Supportive Housing System Services in 2025
HOW ARE Total Santa Clara-
Program-Type Households Affiliated
Served Households
PEOPLE FROM
Permanent Supportive
SANTA CLARA Housing 4,556 350
BENEFITING Rapid Rehousing 1,679 241
Emergency Shelter 5,102 531
FROM SERVICES?
Transitional Housing 529 43
Street Outreach 5,194
Santa Clara-Affiliated means:
Safe Parking 550
Address in Santa Clara Homelessness Prevention 153
3,127
Lived in Santa Clara prior to becoming
homeless Housing Problem Solving 4,530 416
• Works in Santa Clara
Kids go to school in Santa Clara Services Only 8,944 915 Spend most of time in Santa Clara
THE 2020-2025 COMMUNITY PLAN TO END HOMELESSNESS APRIL 2026 14 4/21/2026 Item # 1
Estimated Housing Investments For Santa Clara
Households in 2025
Households Affiliated Estimated Annual
Estimated Annual Cost with Santa Clara in Funding for
Program Type Per Household Households Affiliated
2025 with Santa Clara
Permanent Supportive
Housing $37,380 350 $13,083,000
Rapid Rehousing $29,250 241
$7,049,250
Homelessness
$15,500 153 $2,371,500
Prevention
Total $22,503,750
*Note: Santa Clara-affiliated households also receive funding to support their housing stability through the Housing Problem Solving program.
THE 2020-2025 COMMUNITY PLAN TO END HOMELESSNESS APRIL 2026 15 Additional Partnerships in Santa Clara
Affordable Housing Supportive Temporary
Development Housing Services Housing & Shelter
Total: $96,690,000 FY 25-26: ~$2,200,000 FY 25-26: $750,000 The City and County have partnered on five The County funds supportive services for residents The County funds temporary housing for youth affordable housing projects receiving Measure at Agrihood, Calabazas, and Kifer Senior at Covenant House.
A Housing Bond and other housing funds: Apartments, and has committed to funding • Calabazas Community Apartments - $29 services at Civic Center Multifamily and Clara The City and County are also partnering to million Gardens. develop the Santa Clara Family Community. • Agrihood Senior Apartments - $23.5 providing 30 new units of shelter (120 beds) for The County also funds supportive services at families experiencing homelessness. The million
• Kifer Senior Apartments - $14 million Belovida and Peacock Commons in Santa Clara County is serving as co-applicant for the Civic Center Multifamily - $12.1 million as part of the scattered site PSH program. Homekey funds and contributing -$7 million to • • support construction and initial operation costs.
Clara Gardens - $18 million
16 4/21/2026 Item # 1
SANTA CLARA COUNTY COMMUNITY PLAN
TO END HOMELESSNESS
Developing the
Next 5-Year
Community Plan to
End Homelessness
THE 2020 2025 COMMUNITY PLAN 10 END HOMELESSNESS
17 2025-2030 Community Plan Timeline
Spring 2025 Fall 2025 Spring 2026
Onboarding of Steering Continued engagement with Community Input on Draft Committee Cities Plan
Qualitative & Quantitativ Convene lived experience Begin Drafting Sub-Regional nalysi work group Plans
Finalize Plan based on
Community Input
Qualitative Data Collection Engagement with Cities on CoC Board adopts Plan eering Committee draf Draft Plan Endorsement from
b-Strategies & Tasi Jurisdictions
Steering Committee finalizes
Engagement with Cities Draft Plan Year 1 Implementation Begins ) Summer 2025 Winter 2025-2026 Summer - Fall 2026
THE 2020-2025 COMMUNITY PLAN TO END HOMELESSNESS APRIL 2026 18 4/21/2026 Item # 1
Key Focus Areas
Prevent People From Becoming Homeless
Focus: Prevention
Continue to House People and Support Them in Retaining their Housing
Focus: Housing through programs (shelter to permanent)
Strengthen Access to Care and Services for People
Experiencing Unsheltered Homelessness.
Focus: Unsheltered individuals
Center and Invest in People with Lived Experience to Lead and Transform the Homeless System
Focus: Lived experience lead throughout the system
THE 2020-2025 COMMUNITY PLAN TO END HOMELESSNESS
19 Sub-Regional Plans
4 Sub-Regional Groups: North County,
West Valley, South County, San José
Description of regional characteristics, priorities, and special populations
Summary of existing efforts and investments in
homelessness
Framework of shared goals, strategies, and priorities
that align with the Plan
Compilation of links to cities' own homelessness
plans (where applicable)
THE 20202025 COMMUNITY PLAN TO END HOMELESSNESS
20 4/21/2026 Item #1
Draft Plan posted on the
Office of Supportive Housing's
website here.
Additional Four Community Convenings
in North County, West Valley,
Input South County, and San José
Opportunities
North County Convening:
• Date: Thursday, April 30t, 6-8 pm
Location: El Palo Alto Room at Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, 94303
THE 2020-2025 COMMUNITY PLAN TO END HOMELESSNESS APRIL 2026 21