Ace Parking Proposal (available in City Clerk's Reading File) — Santa Clarita City Council, June 13, 2023

CITYWIDE PARKING ENFORCEMENT
Prepared Exclusively for the City of Santa Clarita
March 2023

March 30, 2023
Danielle Marquez
City of Santa Clarita
[email protected]
Dear Ms. Marquez,
ACE is pleased to present this proposal for Citywide Parking Enforcement to the City of Santa Clarita. Your ACE team will continue to deliver exceptional levels of service through friendly team members trained to be firm but not aggressive in their approach to enforcement and community support. Providing enforcement services with service-oriented Enforcement Ambassadors has been the hallmark of ACE’s parking and enforcement services for the past 70 years. 645 ASH ST, SAN DIEGO, CA 92101 | 619.233.6624 | ACEPARKING.COM 73-Year Company History
Throughout our 73-year history, ACE has developed a reputation for listening to client needs and delivering the results that matter most to each client.

Meticulous Standards
You can count on ACE to be thoughtful, efficient, and accurate when handling citations, adjudication, collections, and accounting. We will also work to provide detailed reporting and analytics tailored to your preferences.

Successful History with the City of Santa Clarita
In our 5 years managing the Enforcement Operations for the City of Santa Clarita, ACE has enjoyed the opportunity to help improve the quality of life in the city with our Enforcement efforts. ACE feels as though we have a strong partnership with the city and takes great pride in the fact that two former ACE employees were hired by the city directly for the Code Enforcement division.

Value Proposition for the City of Santa Clarita
ACE is uniquely qualified and enthusiastic about elevating the City’s service levels with our extensive municipal knowledge and ability to be flexible based on your needs. We have identified the following additional areas where your ACE team will add value for the City:

Experienced Team Led by Tom Pesce, Vice President, Los Angeles 5-Year History Partnering with the City of Santa Clarita Comprehensive Accounting, Collections & Audit Controls
Executive Commitment & 70+Year Company History
5 Years
Experience
645 ASH ST, SAN DIEGO, CA 92101 | 619.233.6624 | ACEPARKING.COM Commitment
Your ACE team will bring a forward-thinking mindset to our partnership with the City of Santa Clarita by taking a proactive approach to achieving your goals. We thank you for this opportunity to present our vision and look forward to meeting with you to discuss our proposal.

Sincerely,
Tom Pesce
Vice President, Los Angeles
[email protected] | 424-298-0536
5750 Wilshire Blvd.

Los Angeles, CA 90036

TABLE
OF

CONTENTS

1.1 RESPONSE FILE

1.1.1. Cover Letter (2-3)

1.1.2. Table of Contents (4)

1.1.3. Introduction (5)

1.1.4. Capability & References (6-10)

1.1.5. Objective, Scope, & Work Program (11-23)

1.1.6. Vehicles & Equipment (24-27)

1.1.7. Methodology (28-33)

1.1.8. Project Management (34)

1.1.9. Assigned Personnel (35-37)

1.1.10. Program Monitoring (38-39)

1.1.11. City Resources (40)

1.1.12. Alternative Proposals (41)

1.1.13. Conflict of Interest (42)

1.1.14. Additional Data (43)
FORMS

YOUR ACE TEAM

1.1.3 Introduction

1.1.3 INTRODUCTION
A general introduction and description of the proposal shall be provided. The format of the introduction is at the discretion of the proposer.

Local & National Enforcement Expertise
ACE has over 60-years of experience leading major municipal enforcement operations and has been proudly leading the City of Santa Clarita Parking Enforcement program for the past 5 years.

City Ambassador Approach to Enforcement Services
ACE Enforcement Officers are trained to be empathetic and educational when it comes to providing enforcement. We see ourselves as helpful ambassadors of your city, not an antagonistic force.

Experienced City of Santa Clarita Team
ACE currently has a team of strong Enforcement Officers in place led by Field Supervisor Laura Vallejo who are committed to continuing to deliver best in class service for the City of Santa Clarita.

Comprehensive Experience with Your Scope of Work
Over the past 5 years of managing the Enforcement Operations for the City of Santa Clarita, ACE has been able to get a very strong grasp on the scope of work and requirements of the Enforcement Operation and feels we will be able to build on our successes.

Customized Reporting Designed Specifically for Santa
Clarita
Using the Data-Ticket system and our proposed ALPR technology, ACE will continue to deliver informative and insightful reporting to the city.

Enforcement Technology Solutions
As part of our proposal, ACE is suggesting moving forward with Vigilant Solutions ALPR equipment. This top-of-the-line equipment will help us to capture more time limit and scofflaw violations in real time.

YOUR ACE TEAM
Serving 20 Major
Markets & Growing
73-Year Family-Owned History
Based in Southern California
1,000 Locations Coast to Coast
500,000 Parking Stalls
5,000 Team Members
$1B Annual Revenue
Healthcare
When lives and health are on the line, a
flawless and efficient operation is critical. So
is willingness to help patients and families.

Municipality
From airports to civic institutions, ACE has
the expertise to balance the regulatory
requirements with customer experience.

Consulting
In 70 years of business, we’ve seen just
about everything. If sound advice is what
you seek, we’re happy to talk anytime.

Mobility Solutions
When parking is just one component of a
journey, you need smart, effective solutions
that connect Point A to Point Anywhere.

Commercial
For some of the largest corporations in
America, ACE is more than a parking
manager. We’re a revenue growth partner.

Hospitality
We take the time and make the effort to
provide your guests with a flawless
experience worthy of your brand.

Event
Based on a 20-year history managing events,
we have developed proprietary technology
solutions and service-centric procedures
Enforcement
Not only is proper enforcement a revenue
issue, it’s a safety issue. ACE deploys the
latest technologies & techniques to maximize
both.

Services and Expertise

1.1.4 PROPOSER CAPABILITY & REFERENCES

1.1.4 Proposer Capabilities & References
Provide a summary of the firm's relevant background experience. Discuss the applicability of such experience to this RFP. Include examples of projects completed for other agencies that are of a similar nature and a contact person for each of those clients.

About ACE
YOUR ACE TEAM1.1.4 PROPOSER CAPABILITY & REFERENCES

Additional references for ACE’s municipality experience is available upon request.

ACE has built a reputation over the last 60 years of providing efficient operations and innovative consulting services for dozens of municipalities across the country. Our municipal experience started with the City of San Diego, a relationship which has continued without interruption for the past 60 years. ACE’s portfolio of municipal clients has grown to include over 40 operations throughout the country and includes extensive experience managing portfolios and enforcement operations similar to the City of Santa Clarita. 60 YEARS
20 YEARS
20 YEARS
15 YEARS
Long-Term Municipal Partners

1.1.4 PROPOSER CAPABILITY & REFERENCES
Enforcement Clients
Since the opening of our first location back in 1950, ACE has grown our Enforcement Division to address the unique and specific needs of our municipal and private client partners. Our Enforcement Division, led by Brian Tarbell, Vice President, a retired San Diego police officer who specializes in providing non-gated controls, enforcement, and administration solutions supporting a portfolio that includes over 50,000 spaces with a team of 35 employees and a fleet of 15 vehicles.

ACE Enforcement Division & Expertise
Private Enforcement Expertise
San Diego
ACE’s commercial parking enforcement in San Diego covers 60 parking facilities and over 6,000 parking spaces.

Northern California
The Presidio Trust includes enforcement of over 3,300 stalls encompassing 8 zones and supported by 141 pay-and-display machines.

Pacific Northwest
We operate the Microsoft Campus with two enforcement vehicles outfitted in the latest License Plate Recognition (LPR) hardware and software. The expansive campus covers 500 acres and has a 6,500-vehicle capacity.

Our team members are our greatest strength, and our client partners are our strongest motivators.

We’re proud to have established, long-term partnerships with cities throughout Southern California.

City of Santa Clarita
ACE Operated: 2010 - Present
Description: ACE provides citywide enforcement services that cover 73 square miles. Using 3 enforcement vehicles and 10 employees, the ACE team also provides traffic control, abandoned vehicle detail, and the reporting of related activities including unlawful activities, hazards, and parking issues. Our Santa Clarita Enforcement team is trained in customer service and conflict resolution to ensure they are fully prepared in the areas of parking control, public contact protocol, knowledge of their assigned patrol areas, and personal and vehicle safety.

Contact:

Tracy Sullivan
Community Preservation Manager, City of Santa Clarita
23920 Valencia Boulevard
Santa Clarita, CA 91355
(661) 255-4960
[email protected]

1.1.4 PROPOSER CAPABILITY & REFERENCES

1.1.4 Proposer Capabilities & References
During the first year of operations in 2018, the ACE Enforcement Team issued 24,286 citations and towed 947 vehicles, exceeding the City’s expectations and prior operator performance by over 40% while improving customer service. Over the course of our 5-year contract, the Parking Enforcement team has continued to stay diligent in our approach and dedication to improving the quality of life in the City of Santa Clarita by enforcing state and City vehicle regulations with empathy and integrity, all the while navigating Covid protocols and reduced proactive enforcement. In 2022, our staff responded to 10,108 parking-related requests, a 31% increase over 2021, issued 22,023 parking citations, and towed 468 vehicles.

1.1.4 PROPOSER CAPABILITY & REFERENCES
Description: ACE provides enforcement for 16 streets and 7 city lots in downtown Palm Springs. Enforcement hours are from 12pm - 8pm, seven days per week. We perform parking law enforcement, customer service for parkers who need to resolve parking issues and manage the general parking area maintenance. In addition, ACE manages 939 parking stalls over three self-parking facilities at the Palm Springs Airport. We also provide management of all Ground Transportation Dispatch Services for all taxis and shuttles for hire and oversee traffic enforcement for the entire airport. Annual revenue from the parking operation is $2,900,000 annually with an additional $15,000 in ticket revenue. The local business community has welcomed and appreciated ACE’s service-oriented approach to enforcement.

Contact:

Patrick Clifford
Executive Program Administrator, Department of Special
Program Compliance
(760) 323-8256
[email protected]
City of Chula Vista
ACE Operated: 2010 - Present
Description: 500 single space meters and 11 surface lots with pay stations. Enforcement hours are Monday – Saturday, 9am – 6pm. ACE performs meter collection, parking law enforcement customer service for parkers who need to resolve parking issues and manages the general parking area maintenance. In addition, monthly and weekly reporting on parking revenue and statistics is provided to the City of Chula Vista. The City has acknowledged a significant improvement in service and financial performance over their previous in-house operation.

Contact:

Meya Alomar
Revenue Manager
City of Chula Vista
276 4th Avenue
Chula Vista, CA
(619) 585-5688
[email protected]
City of Palm Springs
ACE Operated: 2013 - Present
YOUR ACE TEAM1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM

1.1.5. Objective, Scope & Work Program
Proven Track Record with Your Scope of Work:

ACE Parking feels very strongly that we are the perfect parking operator to continue managing the parking
enforcement operation for the City of Santa Clarita. For the past 5 years, ACE has been able to cultivate a seamless working relationship with the city and truly feels dedicated to the goal of helping to improve the quality of life in Santa Clarita.

Community Ambassador Approach to Enforcement
As laid out in our proposal to follow, you will learn a bit more about the customer service focused approach ACE Parking takes with all of our operations, the City of Santa Clarita enforcement included.

Enforcement Technology Expertise
Our staff, led by Field Supervisor Laura Vallejo, is
experienced with all current technology, including the Data Ticket Handheld Citation system and all have a master level understanding of the parking enforcement code and tow
requirements.

Laura Vallejo
Your Field Supervisor

YOUR ACE TEAM1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM

1.1.5. Objective, Scope & Work Program
Supervision of the Work Program:

Tom Pesce, Vice President of Operations for Los Angeles and Orange County will serve as ACE Parking’s designated Contract Executive with Field Supervisor Laura Vallejo managing all day-to-day operations on the ground.

ACE will have additional oversight from Vice President of Enforcement Operations, Brian Tarbell.

YOUR ACE TEAM1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM

1.1.5. Objective, Scope & Work Program
ACE Parking takes great pride in playing the role of helpful ambassador in our enforcement operations. Our Enforcement Officers will be able to complete the required tasks including but not limited to the following:

Regular Duties:

Patrol City streets, City facilities, City parking structures, recreational areas, and any City designed private locations via ACE Parking provided vehicles (vehicles equipped with License Plate Recognition (ALPR) hardware and software), with primary responsibility for enforcing City, State, and Federal parking laws and regulations; Enforce and issue parking citations for vehicles in violation of City, State, and Federal parking laws and regulations;
Tow vehicles for reasons per the California Vehicle Code and City Municipal Code.

Complete required vehicle inspection reports, daily activity reports, Resident Service Center response reporting, parking enforcement improvement forms, and all other parking enforcement related forms as required by the City.

Assist with the enforcement of private property parking regulations, enforcement of regulations in parking facilities, and assisting with public service (as needed).

Provide a high level of customer service as needed to give directions, information, phone numbers, etc.

Attend internal and public meetings as required and Provide special event coverage.

Participate in any hearing process or subsequent process involving a contested or challenged parking citation or incidents involving assigned officers.

Respond to citizen requests for enforcement, such as blocked driveways, fire hydrant, and abandoned vehicles.

YOUR ACE TEAM1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM

1.1.5. Objective, Scope & Work Program
Scofflaw/Abandoned Vehicle Detail:

Scofflaw enforcement primarily involves identifying vehicles that can legally be towed for five (5) or more delinquent parking citations, filling out the necessary impound forms, and coordinating the removal of vehicles with the City’s towing Contractor. Scofflaw enforcement is supported using ALPR hardware and software discussed in this RFP.

Locate, report, and appropriately mark any vehicle with a potential to be impounded as a result of the vehicle having a specified number of delinquent parking citations and/or for laws pertaining to potential abandoned vehicles.

Coordinate towing, and all associated paperwork, for scofflaws and abandoned vehicles per California Vehicle Code requirements.

Traffic Control
ACE Staff can also be called upon to assist the City and Los Angeles County Sheriff’s Department in controlling traffic for special events and during power failures and other emergencies which affect traffic signals. Our staff will be responsible for ensuring that parking enforcement staff are adequately trained by a qualified agency to safely conduct traffic control.

YOUR ACE TEAM1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM

1.1.5. Objective, Scope & Work Program
Related Activities:

Report any unlawful act or any condition or deficiency which may pose a hazard or a danger to the general public.

Report parking issues, vandalism, sign and curb marking deficiencies or conflicts.

In the event of a major emergency or natural or man-made disaster, ACE shall make available its personnel, transportation and communication resources for emergency assistance as requested by the Community Preservation Manager or designee. If such service requires hours in excess of the base requirement, the City will pay for the services on an overtime basis.

Summary
With our current team in place led by Field Supervisor Laura Vallejo, ACE Parking feels very confident that we will be able to grow and expand our relationship with the City of Santa Clarita.

We have a strong understanding of the City Code, and our team has risen to the occasion consistently to deliver positive results. On the following pages, please find a sample schedule for our Enforcement Officers and Field Supervisor, as well as sample reporting we currently provide the city, and additional reports for the Vigilant Solutions ALPR equipment we are proposing to move forward with. Vigilant is able to meet and exceed all requirements as laid out in the RFP for ALPR equipment.

YOUR ACE TEAM1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM

1.1.5. Objective, Scope & Work Program
Describe the overall approach to providing the services required. Describe the specific work or tasks to be performed, including but not limited to personnel schedules, supervision, and reporting
Proposed Personnel Schedule:

Breakdown:

ACE is proposing the above weekly schedule which would see Enforcement Officers on shift 24/7, including holidays. Our Field Supervisor will be in the office during business hours Monday through Friday from 8am-5pm, but available for all after hours emergencies should they arise. 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1
Field Supervisor 1 1 1 1 M 1 1 1 1 8.0 1.0 0.0
AM PEO 1 1 1 1 M 1 1 1 1 8.0 1.0 0.0
AM PEO 1 1 1 1 M 1 1 1 1 8.0 1.0 0.0
Swing PEO 1 1 1 1 M 1 1 1 1 8.0 1.0 0.0
Swing PEO 1 1 1 1 M 1 1 1 1 8.0 1.0 0.0
Graveyard PEO M 1 1 1 1 1 1 1 1 8.0 1.0 0.0
Total Hours Per Day 48.0 6.0 0.0
2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1
AM PEO 1 1 1 1 M 1 1 1 1 8.0 0.0 1.0
AM PEO 1 1 1 1 M 1 1 1 1 8.0 0.0 1.0
Swing PEO 1 1 1 1 M 1 1 1 1 8.0 0.0 1.0
Swing PEO 1 1 1 1 M 1 1 1 1 8.0 0.0 1.0
Graveyard PEO M 1 1 1 1 1 1 1 1 8.0 0.0 1.0
Total Hours Per Day 40.0 0.0 5.0

FTE PTE

SATURDAY - SUNDAY

POSITION
AM NOON PM AM Hours Per
Day FTE PTE

MONDAY - FRIDAY
POSITION Hours Per
Day

AM NOON PM AM
Proposed Wage Rates:

Field Supervisor: $31/hr
Enforcement Officers: Starting Wage of $20/hr and $21/hr for Graveyard Health Benefits:

ACE’s cost proposal assumes health benefits for 7 Full Time Employees.

1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM
ACE utilizes the most advanced technologies in all our operations, which is especially important for Enforcement. For accuracy and tracking purposes, all citations are processed digitally with our team members recording location, vehicle information, and violation reasoning.

ACE is currently using Data Ticket to issue and track our citations for the City of Santa Clarita and feels very confident in continuing to use this vendor for citations.

On the following pages are examples of current reports ACE provides to the City of Santa Clarita, as well as additional examples we use for reporting, statements, and analysis for other clients.

Vigilant is the preferred ALPR equipment provider ACE is proposing to utilize, and on the following sample reports you will see the Vigilant ALPR process at work as it regards capturing violating vehicles.

Reporting:

Operation Summary Officer SummaryViolation Summary

1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM
Below is a summary report that we are currently sharing monthly with the City of Santa Clarita as it pertains to our violations issued and tow services performed which includes year-to-date statistics. ACE keeps track of citations and tows by employee to ensure that our officers are held accountable and are performing to the standards established by the City of Santa Clarita:

Reporting:

1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM
Violation Statistics: The below is a report we share that breaks down the number of violations issued by type for the city Violation VioDesc # Jan # Feb # Mar # Apr # May # Jun # Jul # Aug # Sep # Oct # Nov # Dec # Total CVC21211(B) PARKED ON BIKE PATH 0 0 0 0 0 0 2 0 0 0 0 0 2 CVC22500(A) PARKING WITHIN INTERSECTION 37 23 0 0 0 0 37 23 41 43 56 43 303 CVC22500(B) PARKED WITHIN CROSSWALK 0 0 0 0 0 0 0 0 1 2 3 1 7 CVC22500(E) OBSTRUCTING DRIVE 39 38 0 0 0 0 70 37 47 46 53 33 363 CVC22500(F) PARKING ON SIDEWALK 14 6 0 0 0 0 11 19 15 12 14 8 99 CVC22500(H) DOUBLE PARKED 1 6 0 0 0 0 6 3 1 1 1 1 20
CVC22500(I) PARKING IN BUS ZONE 13 1 0 0 0 0 8 11 8 16 17 6 80 CVC22500(K) PARKING ON BRIDGE 0 0 0 0 0 0 1 0 0 0 0 0 1 CVC22500(L) BLOCKING DISABLED ACCESS RAMP 10 6 0 0 0 0 5 4 6 11 10 11 63 CVC22500.1 PARKING IN FIRE LANE 78 50 0 0 0 0 67 42 41 71 70 51 470 CVC22502(A) 18" FROM CURB 9 16 0 0 0 0 40 43 30 34 83 30 285 CVC22502(E) 18" FROM CURB - ONE WAY STREET 0 0 0 0 0 0 0 0 0 0 5 0 5 CVC22507.8(A) PARKING IN HANDICAPPED SPACE 136 87 0 0 0 0 45 28 78 77 76 103 630 CVC22507.8(B) OBSTRUCTING OR BLOCKING

HANDICAPPED
0 0 0 0 0 0 1 1 0 1 2 0 5
CVC22507.8(C) PARK ON LINE MARKINGS

HANDICAPPED
12 6 0 0 0 0 9 2 6 8 17 18 78
CVC22511.1(A) PARKING, ELECTRIC VEHICLE SPACE 9 6 0 0 0 0 0 0 1 4 5 31 56 CVC22514 FIRE HYDRANTS, 15 FT 256 200 0 0 0 0 142 130 159 249 237 213 1586 CVC22522 PARKING W/IN 3' SIDEWALK ACCESS
RAMP
9 5 0 0 0 0 4 6 6 6 9 4 49
CVC22526 2ND OFFENSE ANTI-GRIDLOCK ACT 0 0 0 0 0 0 0 1 0 1 0 0 2 CVC22526 ANTI-GRIDLOCK ACT 1 0 0 0 0 0 0 0 0 0 0 0 1
CVC4000(A) EXPIRED REGISTRATION 0 1 0 0 0 0 0 0 0 0 5 0 6 CVC4000.4(B) UNREGISTERED CALIFORNIA-BASED

VEHICLE
3 0 0 0 0 0 0 0 0 0 23 14 40
CVC4457 MUTILATED/ILLEGAL LICENSE PLATE 0 0 0 0 0 0 2 1 0 0 0 1 4 CVC4462(B) UNLAWFUL DISPLAY OF REG./PLATE 0 0 0 0 0 0 0 0 0 0 0 1 1 CVC5200 DISPLAYING OF LICENSE PLATES 22 18 0 0 0 0 14 48 36 60 46 23 267 CVC5201 POSITION OF LICENSE PLATES 0 0 0 0 0 0 0 0 2 1 0 0 3 CVC5201(F) PLATES CLEARLY VISIBLE 1 0 0 0 0 0 1 2 1 0 0 1 6 CVC5202 NO LICENSE PLATES DISPLAYED 2 8 0 0 0 0 26 16 25 22 23 10 132 CVC5204(A) MISSING/EXPIRED TABS 141 118 0 0 0 0 126 164 146 190 114 149 1148 SCMC12.20.070 FAILURE TO OBEY SIGNS 371 263 0 0 0 0 303 306 339 373 387 381 2723 SCMC12.20.130 PARKING SPACE MARKINGS 60 39 0 0 0 0 23 34 20 88 57 47 368 SCMC12.64.020 PARKING LOADING ZONE 0 0 0 0 0 0 12 0 0 0 1 0 13 SCMC12.64.040 PARKING, AT MAIL BOX 1 0 0 0 0 0 6 0 0 0 0 2 9 SCMC12.64.050 NO COMM. PARKING-RESIDENTIAL
ZONE
7 8 0 0 0 0 21 14 25 30 12 14 131
SCMC12.64.055 NO COMM. PARKING 10PM - 6AM 0 0 0 0 0 0 1 0 0 0 0 0 1 SCMC12.64.100 PARKING, DISCONNECTED TRAILER 15 19 0 0 0 0 50 26 39 22 28 24 223 SCMC12.64.110 PARKING, BUS LOADING ZONE 0 0 0 0 0 0 15 27 25 16 14 3 100 SCMC12.64.130 NO PARKING, ALLEYS 17 10 0 0 0 0 28 27 6 4 19 14 125 SCMC12.64.200 VEHICLES PARKED OVER 72 HOURS 459 433 0 0 0 0 614 718 590 675 463 502 4454 SCMC12.64.210 KEY IN IGNITION/UNATTENDED VEHICLE 0 0 0 0 0 0 1 0 2 0 0 0 3 SCMC12.64.230 PARALLEL PARKING OVER 18 FROM
CURB
0 2 0 0 0 0 0 12 1 2 0 0 17
SCMC12.64.240 ANGLE PARKING 0 3 0 0 0 0 3 1 1 2 1 4 15
SCMC12.64.250 DOUBLE PARKING 0 0 0 0 0 0 0 1 0 0 2 0 3
SCMC12.64.255 PARKING AGAINST RED CURB 63 54 0 0 0 0 32 51 56 61 127 60 504 SCMC12.64.260 COMMERCIAL VEHICLE PROHIBITION 0 0 0 0 0 0 0 0 0 1 1 0 2 SCMC12.64.265 POSTED NO PARKING ANY TIME 0 0 0 0 0 0 0 1 0 0 0 0 1 SCMC12.64.270 PKG PVT/PUB PROP W/O CONSENT 0 0 0 0 0 0 4 12 4 1 0 0 21 SCMC12.64.280 PKG WRONG SIDE OF STREET 14 14 0 0 0 0 18 19 11 19 28 18 141 SCMC12.64.300 BLOCKING ON HIGHWAY 0 0 0 0 0 0 0 0 0 0 0 1 1 SCMC12.64.320 PARKING, DRIVEWAY 1 0 0 0 0 0 20 18 12 2 10 0 63 SCMC12.64.330 PARKING IN INTERSECTION 2 1 0 0 0 0 4 3 5 0 6 0 21 SCMC12.64.340 PARKING VEHICLE FOR SALE 21 13 0 0 0 0 16 36 23 43 19 12 183 SCMC12.64.370 PARKING, FIRE HYDRANTS 0 1 0 0 0 0 23 22 36 37 38 13 170 SCMC12.64.390 PARKING, ASSIGNED PARKING SPACES 15 18 0 0 0 0 41 17 49 41 58 40 279 SCMC12.76.020 CLOSED STREETS 0 0 0 0 0 0 4 0 0 0 0 0 4
SCMC12.76.080 VEHICLES ON SIDEWALK 0 0 0 0 0 0 2 2 0 0 1 1 6 SCMC12.76.120 REPAIRING VEHICLES ON STREET 3 1 0 0 0 0 0 3 6 2 1 1 17 SCMC12.94.020 OVERSIZED VEHICLE PARKING 26 27 0 0 0 0 35 53 45 32 37 34 289 Totals: 1868 1501 0 0 0 0 1893 1984 1945 2306 2179 1923 15599 Parking Violation Statistics by Month Report Santa Clarita Date Range: 07/01/2022-02/28/2023 Reporting:

1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM
Officer Summary Report: This report demonstrates each
violation issued by a specific officer and provides the code broken by the violator:

Reporting:

1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM
Top 5 Violations Report: This report demonstrates the top Violations issued by Amount shared each month with the city Reporting:

1.1.5 OBJECTIVE, SCOPE & WORK PROGRAM

Customizable back office & alert system
Seamlessly integrates with current systems (Data Ticket) Digital chalking automatically recognizes vehicles over limit Share live & historical data to permissible users
Able to monitor minimum distance requirements for 72-hour violations Sends instant alerts for scofflaw or hot-listed license plates to back office and Enforcement Officers
Designed for use year-round in the coldest and hottest environments Leverages the latest technology
Advanced reporting & analytic tools
Improves overall efficiency
Provides real-time insights
Digital chalking features
YOUR ACE TEAM1.1.6 VEHICLES AND EQUIPMENT

1.1.6 Vehicles and Equipment
Provide detailed information regarding the vehicles and equipment to be assigned, including the capabilities of the ALPR equipment.

ACE has provided system details and pricing (see the compensation section of our proposal) for mobile ALPR which would utilize the Vigilant Solutions technology. Vigilant is a top tier ALPR solution able to meet and exceed the requirements as laid out in the RFP. Genetec is another ALPR system ACE works with in different markets and wanted to highlight as a secondary option.

Mobile ALPR Options:

Handheld Citation Device:

Live, Wirelessly Enabled Software – Citation data is transferred wirelessly to our solution.

Real-Time Scofflaw / VIP Alerts - Officers in the field can be notified by a visual and audible alert when a license plate is a scofflaw (habitual offender) or is on a VIP list.

Prior Citation Look-up – Upon entry of a license plate that has been cited in the past, the Officer will be alerted to the number of and types of violations issued in the past.

Integrated Recordings and Pictures – The android-based software solution includes the ability to capture video, audio and pictures at the time the citation is transmitted.

GPS – Wirelessly enabled citation writers can utilize the built-in GPS capabilities that provide for tracking of each device, as well as tracking and images of citation issuance areas.

Warning / Courtesy Notice Citations – The Solution provides Officers with the ability to issue warning or courtesy citations, as well as track those citations.

Issuance Mapping – Our Solution can track the issuance of citations and display that in map format to understand what types of violations are being issued and where they are being issued.

YOUR ACE TEAM1.1.6 VEHICLES AND EQUIPMENT

1.1.6 Vehicles and Equipment
Provide detailed information regarding the vehicles and equipment to be assigned, including the capabilities of the ALPR equipment.

ACE has been using the Data Ticket system as the parking enforcement operator for the City of Santa Clarita and feels very confident in continuing to use Data Ticket for our violation processing. Below please find a breakdown of what the system provides:

YOUR ACE TEAM1.1.6 VEHICLES AND EQUIPMENT

1.1.6 Vehicles and Equipment
Provide detailed information regarding the vehicles and equipment to be assigned, including the capabilities of the ALPR equipment.

Enforcement Vehicles:

ACE currently has 3 White 2019 Toyota Prius vehicles with “City of Santa Clarita, Parking Enforcement” logo affixed that we are using for enforcement services. Due to the high mileage of these vehicles, ACE would like to update our fleet to 3 brand new 2023 White Toyota Corolla Hybrid vehicles at an estimated cost of $1,800 per month.

ACE would like to keep one of the Prius vehicles (with the lowest mileage) as a spare, at no cost to the city, so that we can have an immediate available option if maintenance is required for one of the new vehicles. This would allow us to meet the requirement of having a backup vehicle ready to operate within 4 hours.

As part of our proposal, we are including the option for Vigilant Solutions to mount new ALPR equipment onto our vehicles. This cost for 3 vehicles to be equipped with ALPR cameras and new tablets is estimated at $72,240 (pre-tax) for Year 1 which includes extended 4-year warranty. After Year 1, there will be an annual recurring cost of $6,550 for software fees.

The mechanical maintenance and storage of the vehicles will be of paramount importance. Frequent mechanical checks and pro-active maintenance will be conducted by our staff and Field Supervisor. Any cause for concern will be reported to the dealer for a professional assessment.

YOUR ACE TEAM1.1.6 VEHICLES AND EQUIPMENT

1.1.6 Vehicles and Equipment
Provide detailed information regarding the vehicles and equipment to be assigned, including the capabilities of the ALPR equipment.

Enforcement Vehicles:

ACE Enforcement Officer with Vehicle

YOUR ACE TEAM1.1.7 METHODOLOGY

1.1.7 Methodology
Describe the methodology and techniques to be employed in carrying out the program. “Every Thank You Earned”
A City Ambassador Approach to Enforcement
In each of our operations across multiple divisions country-wide, ACE seeks to truly live out our above company motto. Our enforcement operation for the City of Santa Clarita is no different, and we take tremendous pride in the helpful ambassador role we play for the city to continue to make Santa Clarita a beautiful place to live.

Each of our Enforcement Officers undergo site specific customer service training to ensure we are acting in the best interest of the City of Santa Clarita and its residents. In our enforcement operations, we do not see ourselves as an antagonistic force, but instead as willing and helpful representatives of the city.

The first full week of training for a new ACE Enforcement Officer is not billed to the city and encompasses an onboarding experience focused on shadowing their peers and becoming acquainted with their city and surroundings.

We will continue to do our best to efficiently and expediently attend to all Resident Concerns, as well as proactively work with visitors and residents to make sure they are knowledgeable on the parking codes for the City of Santa Clarita. The following is an overview of the Customer Service and Training Methodology ACE Parking will continue to utilize for the City of Santa Clarita.

YOUR ACE TEAM1.1.7 METHODOLOGY

1.1.7 Methodology
Describe the methodology and techniques to be employed in carrying out the program.

COMPREHENSIVE ENFORCEMENT TRAINING PROGRAM:

After completing orientation, each team member receives on the job training at their job location. The enforcement officer is made familiar with their work environment and taught the various policies and procedures of their job:

Executing established methods, practices, and procedures associated with parking control and enforcement as well as public contact protocol.

Procedures and precautions related to safe operation of vehicles and familiarity with California driving laws.

Enforce the municipal codes; direct vehicle and pedestrian traffic; provides information on parking laws to the public and observe and report any suspicious looking vehicles or activity.

Issue citations or warnings for violations of California Vehicle Code provisions and parking control ordinances such as parking time limits zones, tow away zones and loading zones
Learn to Empathize and Educate violating parties who receive tickets Use a vehicle to patrol and to enforce parking laws and regulations.

Make court appearances as required.

Report damaged or inoperative traffic control equipment and hazards such as broken sidewalks and pavement, etc.

Place identifying marks on parked vehicles and subsequently checks for these marks as a means of identifying vehicles that are parked beyond the legal time limit.

Identifies illegally parked motor vehicles and attaches a warning notice, issues a citation or impounds the vehicle.

YOUR ACE TEAM1.1.7 METHODOLOGY

1.1.7 Methodology
Describe the methodology and techniques to be employed in carrying out the program.

Operations Manual:

ACE parking is well versed in developing Standard Operating Procedures (SOP) for a wide range of operations. We currently have a Supervisor and Enforcement Officer SOP manual that we would happily provide the City of Santa Clarita upon award of the contract. The contents of the manual will be reviewed with the City and approved prior to distribution to staff members.

ACE Parking has a series of training programs designed specifically for enforcement and off-street parking professionals which focus on customer service and the following:
o Specialized job training manuals
o Quarterly & annual training requirements
o Online self-directed learning programs
Our Field Supervisor conducts regular 1 on 1 ride along reviews with our officers to view their field performance and address any service areas that need improvement.

ACE Training and Development:

Many of our clients have site specific or corporate training programs, which they ask our staff to participate in. ACE Parking welcomes this at any of our operations.

YOUR ACE TEAM1.1.7 METHODOLOGY

1.1.7 Methodology
Describe the methodology and techniques to be employed in carrying out the program.

ACE Parking will be able to outfit our Enforcement Officer’s with the appropriate uniforms while on duty and will not allow any officer to work without a city approved uniform.

Conflict Resolution and De-escalation:

ACE specializes in training our Enforcement Officers to Empathize and Educate.

We coach our Enforcement Officers to speak in a firm but calming tone and relay the following:
“I can certainly understand how you feel. I would be upset if I received a ticket as well. However, the reason you received this ticket is because …. If you feel you received this ticket in error, you can follow these instructions to start an appeals process” ACE’s team will respond to any citizen complaint the same day or at a minimum within 24 hours.

A 24-hour toll-free number will be provided to citizens to assist them if a problem should arise. Ace has an administrator that answers these calls and can ensure issues are addressed and resolved.

Uniforms:

YOUR ACE TEAM1.1.7 METHODOLOGY

1.1.7 Methodology
Describe the methodology and techniques to be employed in carrying out the program.

Vehicle Safety Training:

Employees undergo comprehensive personal safety training which teaches employees the following:

Never jump in front of a moving vehicle to stop it.

Do not stand behind stopped vehicles. They may not be able to see you if they back up.

Be aware of your surroundings at all times.

Make yourself visible to other drivers.

Never stand in the way of traffic.

Always wear a reflective vest
Personal Safety Training:

Any employee who drives a vehicle for ACE Parking must complete driver training on a one-on-one basis with their Field Supervisor before starting their job. This training should be conducted throughout an 8-hour shift. Any additional training that a driver receives is at the discretion of the Field Supervisor.

The site-specific driver training familiarizes drivers with procedures and safety hazards at each location. The driver is encouraged to familiarize themselves with the operating manual for the vehicle they will be driving.

In addition, the driver will accompany the Field Supervisor and fellow Enforcement Officers on ride alongs before they will operate the vehicle.

YOUR ACE TEAM1.1.7 METHODOLOGY

1.1.7 Methodology
Describe the methodology and techniques to be employed in carrying out the program.

Radio Operator Best Use:

Enforcement Officers undergo Radio Training, which incorporates the following:

How to check to make sure the radio is fully charged and in good working condition.

Notify the supervisor if a radio does not work and locate a replacement.

How to turn the radio on to the designated channel.

How to set the volume at a comfortable level.

How to place the radio back in its charger at the end of the shift.

Radio Training:

Talk across the microphone slanted toward the face about 5 inches away.

Use a normal voice. Do not shout.

Make sure the information that you broadcast is correct. Be exact in giving locations, descriptions, etc.

Make all conversations short but complete. Do not use the radio as if it were a telephone. Use proper codes and keep the broadcast simple.

Speak in a clear distinct voice. Do not mumble, talk in low tones or raise the pitch of your voice. Do not talk too fast. Use your normal voice.

Think before you speak so that your transmission will sound intelligent.

Refer to all officers and personnel by their call sign or number.

Keep your composure. Do not display emotion by words or voice inflections that will reflect excitement, irritation, disgust, or sarcasm. Watch your choice of words.

Be courteous. Monitor your radio before you start transmitting. Make sure no other person is transmitting.

Do not break in or disrupt on-going transmissions. Wait for your turn.

When using the radio, push and hold down the transmit button and wait at least a second before you speak.

Always identify the person you are trying to reach first and then identify your call sign before transmitting your message.

Radio Codes
10-4 Affirmative 10-9 Repeat 10-22 Disregard
10-6 Busy 10-17 Enroute or On the Way 10-23 On Scene
10-7 Going off duty 10-20 Location Code 4 All Clear
10-8 On duty 10-21 Telephone Code 7 Lunch Break

Should radios be implemented, we will hold the following training.

YOUR ACE TEAM1.1.8 PROJECT MANAGEMENT

1.1.8. Project Management
Describe the proposed management structure and organization of contracting group. Discuss the professional and academic backgrounds of principals and/or management personnel.

Brian Tarbell
Vice President of Enforcement
San Diego Police Veteran
30+ Years Enforcement Experience
20,000 Parking Space Portfolio
Runs 24/7 Customer Support Call Center
Tom Pesce
Vice President, Los Angeles and Orange County
14 Years Parking Industry Experience
Oversees Daily Operations in Los Angeles Region
Reputation for High Attention to Detail & Exceeding
Clients’ Goals

YOUR ACE TEAM1.1.9 ASSIGNED PERSONNEL

1.1.9 Assigned Personnel
Identify the front-line and supervisory personnel having primary responsibility for implementing the proposal. Describe the responsibilities and capacity of each. If Officers and supervisors are currently working for the Proposer, discuss their professional and academic backgrounds and provide a summary of similar work they have previously performed. If fulfilling the requirements of this RFP will result in the Proposer hiring Officers and supervisors, discuss in detail the minimum qualifications required, recruitment and hiring process to be undertaken, and initial training provided. List the amount of time, on a continuous basis, that each of the front-line, supervisory, and management personnel will spend on this project. Substitution of project manager and/or supervisory personnel will not be permitted without prior written approval of the City.

Laura Vallejo
Field Supervisor, City of Santa Clarita
3 Years with ACE
Responsible for all Hiring and Training of Parking
Enforcement Officers
Office Based out of City Hall in Santa Clarita
Works Directly with the Community Preservation
Manager and Senior Code Enforcement
Daily Duties Include: Monitoring all Citations for
Accuracy, Reviewing Resident Service Request
Responses, Following Up With Residents Regarding
all Parking Related Matters, Approving and Facilitating the Towing of Vehicles, Providing Citation and Tow
Summaries, Assisting with Traffic Control, and More

YOUR ACE TEAM1.1.9 ASSIGNED PERSONNEL

Field Supervisor Duties:

The following is a brief overview of the duties performed by our Field Supervisor in this role:

Act as main point of contact for the City of Santa Clarita for ACE Parking Manage the team of Enforcement Officers and onboard and train all new Enforcement Officers on standard operating procedures, including all required code knowledge Ensure enforcement vehicles and LPR equipment are working properly, and when necessary, take them in for maintenance
See to it that all citation processing equipment is charged and in good working order Maintain supplies for the operation, including violation ticket stock and uniforms Review and Approve timecards for Enforcement Officers
Generate and send enforcement reports to the city when necessary Act as liaison for the city for violations collections and as the main customer service representative for the enforcement operation
Manage and close out all Resident Service Center calls when they are completed Audit all violations issued for accuracy and if necessary, void any incorrect violations Report parking issues, vandalism, sign and curb marking deficiencies or conflicts.

YOUR ACE TEAM1.1.9 ASSIGNED PERSONNEL

Enforcement Officer Duties and Requirements:

ACE currently has a team of well-trained enforcement officers in place for this operation. The below is our description of our officer’s duties:
“The Parking Enforcement Officer (PEO) performs a variety of law enforcement support duties with the majority of responsibilities involving enforcement of parking regulations within the city while driving a parking enforcement vehicle. Duties include citing vehicle for parking violations, towing vehicles, helping with traffic control occasionally. The PEO will use a computer to make entries, update and make corrections to information on the resident service center. These duties will be performed under general supervision and when assigned, working with other staff from time to time . The majority of the workday will be spent on the field (i.e., outside) in various weather conditions.” All ACE Parking enforcement officer new hires will be able to meet all required criteria as established in the RFP for the City of Santa Clarita.

YOUR ACE TEAM1.1.10 PROGRAM MONITORING

1.1.10 Program Monitoring
Describe the monitoring procedures to be utilized during the project, including a diagram of workflow, interface points, and major products.

Diagram of Workflow:

RE- ACTIVE ENFORCEMENT: Resident Service Center Requests/Complaints; Hotline; Due Dates; or City Staff driven complaints or issues to address. 72 Hour violation – only mark 3x in 30-day period
Oversized Vehicles Complaints - if OSV has handicapped plates mark for 72 only Unattached Trailers – only issue 1 unattached trailer cite, and mark for 72 Obstructing Driveways - verify vehicle is blocking R/P’s driveway 18 Inches from curb
Parking on Sidewalk (only if citable from sidewalk, not on private prop.)  Code Enforcement Issue
Commercial Vehicle in Residential
2 License Plates (NO out of state plates)
PRO- ACTIVE ENFORCEMENT (After addressing all pending Re-active issues) within identified problem areas to include:

West Newhall; East Newhall; Valle Del Oro/Dockweiler; Jakes Way; Sandy Drive; Jason Drive; Medley Ridge; Rainbow Glen; Isabella Parkway; River Circle; Oak Springs Canyon Rd; Schools/Parks as requested.

PRO-ACTIVE ENFORCEMENT on major thoroughfares as observed during regular patrol for the following violations:

Parking in handicapped spaces without a placard (Private OK) Marked Fire Lanes (Private OK)
Blocking Fire Hydrant (Private OK)
Failure to obey signs - No-Stopping or No Parking Anytime violations Red curbs
Parked on Wrong Side of St
Unattached Trailers – Create request (only issue 1 unattached trailer cite, and mark for 72)
Parking within an intersection
Expired Registration (2020 on prior) - check with parking supervisor to tow Expired Tabs anything over 6 months – 21 days since last tabs citation on history YOUR ACE TEAM1.1.10 PROGRAM MONITORING

1.1.10 Program Monitoring
Describe the monitoring procedures to be utilized during the project, including a diagram of workflow, interface points, and major products.

Dedication to the Program:

ACE strongly believes in a culture of communication and as such will be available to meet with the City of Santa Clarita as needed.

Our Field Supervisor is in place to handle all day-to-day needs and communication with the city, and can meet at least weekly with city personnel on an ongoing basis.

Our Contract Enforcement Executive is also dedicated to attending regular monthly meetings with City Executives on a continuous basis to cover reporting and address anything additional that may need to be covered.

Our Contract Executive, Field Supervisor and Enforcement Officers will be available to continue to attend all-hands meetings with city personnel and LASD to receive any ongoing training such as traffic control, personal safety and any updates to code that we will need to be aware of.

ACE will be ready and willing to continue to provide accurate reporting from Data Ticket and Vigilant ALPR Solutions to share as much data with the City of Santa Clarita as desired.

YOUR ACE TEAM1.1.11 CITY RESOURCES

1.1.11 City Resources
Describe any City services and staff resources needed to supplement Proposer’s activities to achieve identified objective(s).

ACE Parking feels that we have a strong working relationship with city personnel, including code enforcement employees.

ACE has extensive experience utilizing the Resident Service Center portal for following up on Resident Requests regarding parking violations Radio communication services are currently not in use, but ACE would like access to be able to communicate via radio. ACE would need access to channels with City Personnel and the Sheriff’s Department.

ACE would need to be able to contact the Sheriff’s Department to find registered owners of vehicles and to bring completed 180 Tow Forms so that they are aware of vehicles we have towed.

ACE feels comfortable and confident with continuing to use the current system in place powered by GoGov, but if something were to change, we would be more than willing to adapt to any and all new systems.

ACE will also need access to Corporate Yard for providing the “City of Santa Clarita Parking Enforcement” decals, as well as the Citrus Lot for parking Enforcement and employee vehicles.

ACE will continue to need access to the City provided printers for violations YOUR ACE TEAM1.1.12 ALTERNATIVE PROPOSALS

1.1.12 Alternative Proposals
Provide statements of alternative proposals, if any, labeled "Alternative Proposal Number One, Alternative Proposal Number Two," etc. The format of each alternative proposal submitted may be abbreviated to address just the following:
a. Work Program
b. Methodology
c. Assigned Personnel
YOUR ACE TEAM1.1.13 CONFLICT OF INTEREST

1.1.13 Conflict of Interest
Address possible conflicts of interest with other clients affected by actions performed by the firm on behalf of the City. Although the Proposer will not be automatically disqualified by reason of work performed for other parties, the City reserves the right to consider the nature and extent of such work in evaluating the proposal.

ACE has no conflicts of interest with other clients affected by actions performed by the firm on behalf of the City.

YOUR ACE TEAM1.1.14 ADDITIONAL DATA

1.1.4 Additional Data

NOTICE TO PROPOSERS REGARDING CONTRACTUAL REQUIREMENTS
PROPOSAL # CP-22-23-40
Citywide Parking Enforcemet
City of Santa Clarita, California

1. SUMMARY OF CONTRACTUAL REQUIRMENTS
a. A contract is required for any service performed on behalf of the City of Santa Clarita (City).

b. By submitting a proposal, you have reviewed the sample contract documents contained within this request for proposals and agree to be bound by the requirements set forth.

c. Questions and requests for modification of these terms must be negotiated and approved prior to proposal submission and are at the full discretion of the City.

2. SUMMARY OF INDEMNITY AND INSURANCE REQUIREMENTS
a. These are the Indemnity and Insurance Requirements for Contractors providing services or supplies to City of Santa Clarita (City). By agreeing to perform the work or submitting a proposal, you verify that you comply with and agree to be bound by these requirements. If any additional Contract documents are executed, the actual Indemnity language and Insurance Requirements may include additional provisions as deemed appropriate by City’s Purchasing Agent.

b. You should check with your Insu rance advisors to verify compliance and determine if additional coverage or limits may be needed to adequately insure your obligations under this agreement. These are the minimum required and do not in any way represent or imply that such coverage is sufficient to adequately cover the Contractor’s liability under this agreement. The full coverage and limits afforded under Contractor’s policies of Insurance shall be available to Buyer and these Insurance Requirements shall not in any way act to reduce coverage that is broader or includes higher limits than those required.

The Insurance obligations under this agreement shall be: 1—all the Insurance coverage and limits carried by or available to the Contractor; or 2 —the minimum Insurance requirements shown in this agreement, whichever is greater. Any insurance proceeds in excess of the specified minimum limits and coverage required, which are applicable to a given loss, shall be available to City.

c. Contractor shall furnish the City with original Certificates of Insurance including all required amendatory endorsements and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements to City before work begins. City reserves the right to require full- certified copies of all Insurance coverage and endorsements.

3. INDEMNIFICATION
a. To the fullest extent permitted by law, CONSULTANT shall defend (with legal counsel reasonably acceptable to CITY), indemnify and hold harmless CITY and its officers, agents, departments, officials, representatives and employees (collectively “Indemnitees”) from and against any and all claims, loss, cost, damage, injury (including, without limitation, economic harm, injury to or death of an employee of CONSULTANT or its subconsultants), expense and liability of every kind, nature and description that arise from or relate to (including, without limitation, incidental and consequential damages, court costs, attorneys’ fees, litigation expenses and fees of expert consultants or expert witnesses incurred in connection therewith and costs of investigation) that arise from or relate to, directly or indirectly, in whole

or in part, from: (1) CONSULTANT’s performance of Services under this Agreement, or any part thereof; (2) any negligent act or omission of CONSULTANT, any subconsultant, anyone directly or indirectl y employed by them, or anyone that they control; (3) any actual or alleged infringement of the patent rights, copyright, trade secret, trade name, trademark, service mark or any other intellectual or proprietary right of any person or persons in consequenc e of the use by CITY, or any other Indemnitee, of articles or Services to be supplied in the performance of this Agreement; or (4) any breach of this Agreement (collectively “Liabilities”). Such obligations to defend, hold harmless and indemnify any Indemnitee shall not apply to the extent such Liabilities are caused by the sole negligence or willful misconduct of such Indemnitee, but shall apply to all other Liabilities. The foregoing shall be subject to the limitations of California Civil Code section 2782.8 as to any design professional services performed by CONSULTANT and in particular the limitation on CONSULTANT’s duty to defend whereby such duty only arises for claims relating to the negligence, recklessness or willful misconduct of CONSULTANT as well as the limitation on the cost to defend whereby CONSULTANT will only bear such cost in proportion to CONSULTANT’s proportionate percentage of fault (except as otherwise provided in section 2782.8).

b. The foregoing indemnification provisions will not red uce or affect other rights or obligations which would otherwise exist in favor of the CITY and other Indemnitees.

c. CONSULTANT shall place in its subconsulting agreements and cause its subconsultants to agree to indemnities and insurance obligations in favo r of CITY and other Indemnitees in the exact form and substance of those contained in this Agreement.

4. INSURANCE
a. Before commencing performance under this Agreement, and at all other times this Agreement is effective, CONSULTANT will procure and maintain th e following types of insurance with coverage limits complying, at a minimum, with the limits set forth below:

Type of Insurance Limits
Commercial general liability: $1,000,000
Professional liability $1,000,000
Business automobile liability $1,000,000
Workers compensation Statutory requirement

b. Commercial general liability insurance will meet or exceed the requirements of ISO -CGL Form No. CG 00 01 11 85 or 88. The amount of insurance set forth above will be a combined single limit per occurrence for bodily injury, personal injury, and property damage for the policy coverage. Automobile coverage will be written on ISO Business Auto Coverage Form CA 00 01 06 92, including symbol 1 (Any Auto). Liability policies will be endorsed to name CIT Y, its officials, and employees as “additional insureds” under said insurance coverage and to state that such insurance will be deemed “primary” such that any other insurance that may be carried by CITY will be excess thereto. Such endorsement must be reflected on ISO Form No. CG 20 10 11 85 or 88, or equivalent. Such insurance will be on an “occurrence,” not a “claims made,” basis and will not be cancelable or subject to reduction except upon thirty (30) days prior written notice to CITY.

c. Professional liability coverage will be on an “occurrence basis” if such coverage is available, or on a “claims made” basis if not available. When coverage is provided on a “claims made basis,” CONSULTANT will continue to renew the insurance for a period of at least th ree (3) years after this Agreement expires or is terminated. Such insurance will have the same coverage and limits as the policy that was in effect during the term of this Agreement, and will cover CONSULTANT for all claims made by CITY arising out of any errors or omissions of CONSULTANT, or its officers, employees or agents during the time this Agreement was in effect.

d. CONSULTANT will furnish to CITY duly authenticated Certificates of Insurance evidencing maintenance of the insurance required under this Agreement, including endorsements, and such other evidence of insurance or copies of policies as may be reasonably required by CITY from time to time. Insurance must be placed with California-admitted insurers with (other than workers compensation) a current A.M. Best Company Rating of at least “A:VII.”

e. Waiver of Subrogation: The insurer(s) agree to waive all rights of subrogation against CITY, its elected or appointed officers, officials, agents, volunteers and employees for losses paid under the terms of the workers compensation policy which arise from work performed by CONSULTANT for CITY.

f. Should CONSULTANT, for any reason, fail to obtain and maintain the insurance required by this Agreement, CITY may obtain such coverage at CONSULTANT’s expense and d educt the cost of such insurance from payments due to CONSULTANT under this Agreement or terminate pursuant to TERMINATION section. In the alternative, should CONSULTANT fail to meet any of the insurance requirements under this Agreement, City may terminate this Agreement immediately with no penalty.

g. Should CONSULTANT’S insurance required by this Agreement be cancelled at any point prior to expiration of the policy, CONSULTANT must notify City within 24 hours of receipt of notice of cancellation.

Furthermore, CONSULTANT must obtain replacement coverage that meets all contractual requirements within 10 days of the prior insurer’s issuance of notice of cancellation. CONSULTANT must ensure that there is no lapse in coverage.

h. The CITY shall be entitled to any coverage in excess of the minimums required herein.

I have read and understand the above requirements and agree to be bound by them for any work performed for the City.

Authorized Signature: ______________________________ Date: ___________________

Printed Name: ____________________________________

Steve Burton, President
03/20/2023

DESIGNATION OF SUBCONTRACTORS/SUBCONSULTANTS

PROPOSAL # CP-22-23-40
Citywide Parking Enforcemet
City of Santa Clarita, California

Listed below are the names and locations of the places of business of each subcontractor, supplier, and vendor who will perfo rm work or labor or render service in excess of ½ of 1 percent, or $10,000 (whichever is greater) of the prime contractor's total bid . If no Subcontractors will be used fill out the form with NA. Please add additional sheets if needed.

Subcontractor

DIR Registration No. Dollar Value of Work

Location and Place of Business

Bid Schedule Item No’s: Description of Work
License No.

Exp. Date: / / Phone ( )
Subcontractor

DIR Registration No. Dollar Value of Work

Location and Place of Business

Bid Schedule Item No’s:

Description of Work
License No.

Exp. Date: / / Phone ( )
Subcontractor

DIR Registration No. Dollar Value of Work

Location and Place of Business

Bid Schedule Item No’s: Description of Work
License No.

Exp. Date: / / Phone ( )

NOTE: A contractor or subcontractor shall not be qualified to propose on, be listed in a proposal, subject to the requirements of Section 4104 of the Public Contract Code, or engage in the performance of any contract for public work, as defined in this chapter, unless currently registered and qualified to perform public work pursuant to Section 1725.5 of the Labor Code. It is not a violation of this section for an unregistered contractor to submit a proposal that is authorized by Section 7029.1 of the Business and Professions Code or by Section 10164 or 20103.5 of the Public Contract Code, provided the contractor is registered to perform public work pursuant to Section 1725.5 of the Labor Code at the time the contract is awarded.

N/A

REFERENCES

PROPOSAL # CP-22-23-40
Citywide Parking Enforcemet
City of Santa Clarita, California

The following are the names, addresses, and telephone numbers of three public agencies for which proposer has performed work of a similar scope and size within the past 3 years. If the instructions on this form conflict with the references requested in the scope of work, the scope of work shall govern. Complete this form out accordingly. Fill out this form completely and upload it with your proposal.

1. __________________________________________________________________________________ Name and Address of Owner / Agency

__________________________________________________________________________________ Name and Telephone Number of Person Familiar with Project

__________________________________________________________________________________ Contract Amount Type of Work Date Completed

2. __________________________________________________________________________________ Name and Address of Owner / Agency

__________________________________________________________________________________ Name and Telephone Number of Person Familiar with Project

__________________________________________________________________________________ Contract Amount Type of Work Date Completed

3. __________________________________________________________________________________ Name and Address of Owner / Agency

__________________________________________________________________________________ Name and Telephone Number of Person Familiar with Project

__________________________________________________________________________________ Contract Amount Type of Work Date Completed

The following are the names, addresses, and telephone numbers of all brokers and sureties from whom Proposer intends to procure insurance bonds:
_____________________________________________________________________________________

_____________________________________________________________________________________

City of Santa Clarita 23920 Valencia Blvd Santa Clarita, CA 91355 Michael Villegas (661)255-4960
Citywide Enforcement Services
Present
City of Palm Springs 425 North Civic Drice Palm Springs, CA 92262 Patrick Clifford (760) 323-8256
Enforcement Services
Present
City of Chula Vista 276 4th Avenue Chula Vista, CA 91910 Meya Alomar (619( 585-5688
Enforcement Services
Present
Broker: Alliant Insurance Services Inc. 701 B St, 6th Floor San Diego, CA 92101 Contact - Minna Huovila (619) 693-2969 Surety: Liberty Mututal Insurance Company (Contact info through the Broker) $180,732
$731,233
$367,445
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