Agenda Item: 16
CITY OF SANTA CLARITA
AGENDA REPORT
CONSENT CALENDAR
CITY MANAGER APPROVAL:
DATE: June 13, 2023
SUBJECT: PARKING ENFORCEMENT PROGRAM CONTRACTS
DEPARTMENT: Community Development
PRESENTER: Tracy Sullivan
RECOMMENDED ACTION
City Council:
1. Award a two-year contract to Ace Parking III, LLC, for Citywide parking enforcement and traffic control services in the annual amount not to exceed $839,622, beginning on July 1, 2023, and authorize three, one-year renewal options with annual Consumer Price Index adjustments, upon request of the contractor and contingent upon the appropriation of funds in the annual budget for such fiscal year.
2. Award a two-year contract to Data Ticket, Inc., for parking citation processing services in an amount not to exceed $150,000 annually, beginning on July 1, 2023, and authorize three, one-year renewal options.
3. Authorize the City Manager or designee to execute all contracts and associated documents, subject to City Attorney approval.
BACKGROUND
The City of Santa Clarita (City) operates a Parking Enforcement Program (Program) which serves to preserve the quality of life in our community by upholding state and municipal vehicle regulations. Parking enforcement is necessary to maintain the efficient flow of traffic and promote a safe environment for City residents, businesses, and visitors.
The Program is made up of two distinct elements: the enforcement of vehicle regulations and the processing of related citations. The City currently contracts with two separate vendors for these services. Ace Parking III, LLC (ACE) provides services related to the enforcement of vehicle regulations, and Data Ticket, Inc., provides services related to the processing of parking citations. The contract with ACE additionally includes traffic control services when needed for
special events, road closures, and emergencies. Both of these contracts are set to expire on June 30, 2023.
Parking enforcement services are available to residents 24 hours a day, seven days a week, with complaints managed through the Resident Service Center. The Program primarily addresses parking violations on a reactive or complaint-driven basis, unless a parked vehicle is posing a risk to health and safety (blocking a fire hydrant, parked along a red curb, etc.).
To ensure that parking enforcement services continue without interruption, the City released two Request for Proposals (RFPs) on February 28, 2023. A summary of each RFP is provided below.
Solicitation Process for Citywide Parking Enforcement and Traffic Control Services
The RFP for Citywide Parking Enforcement and Traffic Control services was publicly advertised on BidNet from February 28, 2023, to March 30, 2023. The scope of work includes responding to resident complaints, issuing citations, and impounding vehicles Citywide, patrolling areas with public parking, addressing violations that affect immediate safety, providing superior customer assistance to the public, and providing as-needed traffic control services. The RFP additionally called for the contractor to provide the option of three patrol vehicles equipped with License Plate Recognition (LPR) hardware and software. The LPR is a vehicle-mounted camera system that is capable of pulling license plate information from a moving parking enforcement vehicle and is particularly effective with confirming stolen or abandoned vehicles.
The RFP was downloaded by 21 vendors, and 2 vendors submitted proposals. The proposals were reviewed and scored by an evaluation team consisting of City staff. The criteria used to score the proposals included proposer qualifications, experience on similar projects, approach to providing services, and cost of materials.
The results of the evaluation are shown below:
RANK COMPANY LOCATION SCORE
1 ACE Parking III, LLC Los Angeles, CA 94
2 LAZ Parking Hartford, CT 88.75
Staff recommends awarding the contract to ACE, based on the results of the evaluation process, their robust understanding of the City’s needs, and their proven ability to perform well under the required scope of work. ACE provided a not-to-exceed budget of $839,622, which will ensure current service levels remain in place. The City has a good working relationship with ACE, as its current parking enforcement service provider, and is confident that they will continue to meet the City's high standards. ACE’s response to the RFP can be found in the City Clerk’s Reading File.
Solicitation Process for Citation Processing Services
The RFP for Citywide Parking Enforcement was publicly advertised on BidNet from February 28, 2023, to March 30, 2023. Services required under the RFP include the necessary technology, supplies, and personnel to process citations issued by the City’s parking enforcement officers. This work effort includes online, telephonic, and U.S. Mail processing of citations and
payments from violators, management of required payments to other entities, and management of first- and second-level appeals.
The RFP was downloaded by 18 vendors, and 2 vendors submitted proposals. The proposals were reviewed and scored by an evaluation team consisting of City staff. The criteria used to score the proposals included proposer qualifications, experience on similar projects, approach to providing services, and cost of materials. In addition, the two firms were interviewed by the evaluation panel.
The results of the evaluation are shown below:
RANK COMPANY LOCATION SCORE
1 Data Ticket, Inc. Irvine, CA 95
2 INet San Diego, CA 89.25
Staff recommends awarding the contract to Data Ticket, Inc., based on the results of the evaluation process, their capacity to complete the full scope of services required by the City and their dedication to providing superior customer service. In addition to successfully serving as the City’s current citation processing provider, Data Ticket, Inc., contracts with various other cities in California, including Laguna Beach, Monterey Park, Redondo Beach, Long Beach, Pomona, Torrance, and Bakersfield. Data Ticket, Inc.’s RFP response is located in the City Clerk’s Reading File.
ALTERNATIVE ACTIONS
Other action as determined by the City Council.
FISCAL IMPACT
Funding to support the recommended actions will be made available in expenditure accounts 1003202-5160101 and 1003202-516102 upon adoption of the Fiscal Year 2023-24 Budget, and for future years will be contingent upon approval by the City Council through the annual budget process.
ATTACHMENTS
Parking Enforcement and Traffic Control RFP (available in the City Clerk's Reading File) Ace Parking Proposal (available in City Clerk's Reading File) Citation Processing RFP (available in the City Clerk's Reading File)