Agenda Item: 7
CITY OF SANTA CLARITA
AGENDA REPORT
CONSENT CALENDAR
CITY MANAGER APPROVAL:
DATE: October 8, 2024
SUBJECT: SECURITY SERVICES CONTRACT FOR THE SANTA CLARITA
PUBLIC LIBRARY
DEPARTMENT: Human Resources and Library Services
PRESENTER: Gina Roberson
RECOMMENDED ACTION
City Council:
1. Award a two-year contract to Good Guard Security, Inc. to provide unarmed security guard services for the Santa Clarita Public Library in the amount of $227,155 and authorize a contingency of $22,716, for a total not to exceed annual amount of $249,871.
2. Authorize the City Manager or designee to execute up to three additional one-year renewal options beginning in year three, not to exceed the annual contract amount, inclusive of contingency, plus an adjustment consistent with the appropriate Consumer Price Index, upon request of the contractor, and contingent upon the appropriation of funds by the City Council in the annual budget for such fiscal year.
3. Authorize a one-time appropriation of $87,655 in the current fiscal year and an ongoing increase in Fiscal Year 2025-2026 of $116,871 from the Public Library Fund Balance (Fund 309) to expenditure account 3097412-516101.
4. Authorize the City Manager or designee to execute all contracts and associated documents, subject to City Attorney approval.
BACKGROUND
The Santa Clarita Public Library (SCPL) provides services and programs to over 368,000 patrons and residents, across three local branches, annually. The SCPL also provides critical resources for underserved families including study rooms, computers, school resources, and various events including children, teen, and adult programming. In addition, the SCPL provides a welcoming environment for all patrons and visitors, and serves as a cooling center during the hot summer
months. For these reasons, it is imperative that the SCPL has consistent, ongoing unarmed security guard services.
Security guard service is currently being provided to the SCPL through the Citywide security services contract. As part of the current contract, the SCPL receives unarmed security guard services Monday through Saturday for an average of six hours per day. Security staff supply information and direction to library patrons, observe and report activities around the premises, and aid in the enforcement of the Library Code of Conduct (LCC). In addition, guards monitor patrons in and around the library buildings, administer routine patrol of the building and parking lot areas, complete daily activity logs for each location, and submit reports, as required.
In evaluating the needs of the SCPL, it was determined that additional support is needed to adequately maintain service levels, while ensuring the branches continue to provide a safe and welcoming environment for patrons. To achieve this, a Request for Proposal (RFP) for unarmed security guard services was published and circulated via the City’s e-procurement system, BidNet, on July 25, 2024 and was available until August 27. The scope of work includes providing regular unarmed security guard services for all three SCPL branches during all operational hours, assisting with the enforcement of the LCC, and working with SCPL staff during difficult situations, while placing a heavy emphasis on firms with current library experience.
The City transmitted the solicitation to 1,857 vendors on BidNet, of which 169 vendors downloaded the RFP. Twenty companies submitted proposals for consideration. The criteria used to score the submissions included the following:
• Proposer qualifications (20 points)
• Experience with similar services (20 points)
• Staff and equipment resources (15 points)
• Thoroughness of the proposal, approach to providing sound services, and ability to provide services to meet objectives and standards (20 points) • Cost of service (25 points)
Each firm’s final ranking is as follows:
Company Location Points Awarded
Good Guard Security, Inc. Chatsworth, CA 94
American Global Security, Inc. Chatsworth, CA 91
Citiguard West Hills, CA 90
Absolute International Security, Inc. Irwindale, CA 82 Yosh Enterprises Inc, DBA Orion Security San Jose, CA 81 Golden West Security Pacoima, CA 80
Professional Security Consultants Los Angeles, CA 79
American Guard Services, Inc. Los Angeles, CA 78
A.G Coast Inc DBA California Panther
Security
Los Angeles, CA 76
Contact Security, Inc. Brea, CA 73
Quest National Security Woodland Hills, CA 72
Company Location Points Awarded
SafeRock Mission Viejo, CA 71
OPS Inc. Security Services Glendale, CA 71
Security Defense Corona, CA 66
Nationwide Guard Services, Inc. Rancho Cucamonga,
CA
66 Allied Private Investigations & Security
Services
Newhall, CA 63
Esprit De Security Services, Inc Aurora, CO 62
Adroit Private Security, Inc. Woodland Hills, CA 56
AM PM Nationwide Security Inc. Los Angeles, CA 28
Allite Patrol and Security Tarzana, CA 18
City staff recommends awarding the contract to Good Guard Security, Inc. (Good Guard) based on the results of the evaluation process, their capacity to complete the full scope of services required by the City and their dedication to providing superior customer service. In addition, City staff conducted an interview of Good Guard and completed reference checks, all of which affirmed confidence in Good Guard’s ability to meet the City’s high standards.
To facilitate the recommended action additional budget is being requested. The proposed contract includes a slightly higher hourly rate when compared to the current contract and provides coverage for each branch during all operational hours, approximately 57 hours, six days a week. As previously shared, the current contract provides for an average of only six hours per day over six days a week. The contingency being requested will provide funding for guard services during special events, such as Lit Fest, Día de los Niño’s, and Summer Reading, as needed.
ALTERNATIVE ACTION
Other action as determined by the City Council.
FISCAL IMPACT
The recommended action requires a one-time appropriation of $87,655 in the current fiscal year and an ongoing appropriation of $116,871 beginning in Fiscal Year 2025-26 from the Public Library Fund Balance (Fund 309) to support the increased service levels and hours associated with unarmed security guard services for the Santa Clarita Public Library. Funding for future years is contingent upon the appropriation of funds by the City Council in the annual budget for such fiscal year.
ATTACHMENTS
PL-24-25-03 Library Security Services – Published Bid Documents (available in the City Clerk's Reading File)
PL-24-25-03 Library Security Services – Good Guard Security, Inc. Response File (available in the City Clerk's Reading File)