Santa Clarita City Council
May 27, 2025

States or any State thereof, or consent to the appointment of a receiver, trustee or liquidator of all or substantially all of its property; or

29.01.2 By order or decree of a court, Contractor is adjudged bankrupt or an order is made approving a petition filed by any of its creditors or by any of the stockholders of Contractor, seeking its reorganization or the readjustment of its indebtedness under the Federal bankruptcy laws or under any law or statute of the United States or of any State thereof, provided that if any such judgment or order is stayed or vacated within sixty (60) calendar days after the entry thereof, any notice of default will be and become null, void and of no effect; unless such stayed judgment or order is reinstated in which case, such default will be deemed immediate; or

29.01.3 By, or pursuant to, or under the authority of any legislative act, resolution or rule or any order or decree of any court or governmental board, agency or officer having jurisdiction, a receiver, trustee or liquidator takes possession or control of all or substantially all of the property of Contractor, and such possession or control continues in effect for a period of sixty (60) calendar days; or

29.01.4 Contractor has defaulted, by failing or refusing to pay in a timely manner the administrative charges or other monies due City and such default is not cured within thirty (30) calendar days of receipt of written notice by City to do so; or

29.01.5 Contractor has defaulted by allowing any final judgment for the payment of money owed to City to stand against it unsatisfied and such default is not cured within thirty (30) calendar days of receipt of written notice by City to do so; or

29.01.6 In the event that the monies due City under Section 29.01.3 above or an unsatisfied final judgment under Section 29.01.4 above is the subject of a judicial proceeding, Contractor will not be in default if the sum of money is bonded. All bonds must be in the form acceptable to the City Attorney; or

29.01.7 Contractor has defaulted, by failing or refusing to perform or observe any of the terms, conditions or covenants in this Agreement, including, but not limited to, the maintenance of a performance bond in accordance with Article 26, or any of the rules and regulations promulgated by City pursuant thereto or has wrongfully failed or refused to comply with the instructions of the Agreement Administrator relative thereto and such default is not cured within thirty (30) calendar days of receipt of written notice by City to do so, or if by reason of the nature of such default, the same cannot be remedied within thirty (30) calendar days following receipt by Contractor of written demand from City to do so, Contractor fails to commence the remedy of such default within such thirty (30) calendar days following such written notice or having so commenced fails thereafter to continue with diligence the curin g thereof (with Contractor having the burden of proof to demonstrate (a) that the default cannot be cured within thirty (30) calendar days, and (b) that it is proceeding with diligence to cure such default, and such default will be cured within a reasonabl e period of time). However, notwithstanding anything contained herein to the contrary, for the failure of Contractor to provide Collection Services for a period of three (3) consecutive Work Days, City

may secure Contractor's records on the fourth (4th) Work Day in order to provide interim Collection services until such time as the matter is resolved and Contractor is again able to perform pursuant to this Agreement; provided, however, if Contractor is unable for any reason or cause to resume performance at the end of thirty (30) calendar days all liability of City under this Agreement to Contractor will cease and this Agreement may be terminated by City.

29.02 Violations. Notwithstanding the foregoing and as supplemental and additional means of termination of thi s Agreement under this Article, in the event that Contractor's record of performance shows that Contractor has defaulted in the performance of any of the covenants and conditions required herein to be kept and performed by Contractor three (3) or more time s in any twenty -four (24) month period, and regardless of whether the Contractor has corrected each individual condition of default, Contractor will be deemed a "habitual violator", will be deemed to have waived the right to any further notice or grace period to correct, and all such defaults will be considered cumulative and collectively will constitute a condition of irredeemable default. City will thereupon issue Contractor a final warning citing the circumstances therefore, and any single default by Contractor of whatever nature, subsequent to the occurrence of the last of such cumulative defaults, will be grounds for immediate termination of the Agreement. In the event of any such subsequent default, City may terminate this Agreement upon giving of writ ten final notice to Contractor, such cancellation to be effective upon the date specified in City's written notice to Contractor, and all contractual fees due hereunder plus any and all charges and interest will be payable to such date, and Contractor will have no further rights hereunder. Immediately upon the specified date in such final notice Contractor must cease any further performance under this Agreement.

29.03 Effective Date. In the event of any the events specified above, and except as otherwise provided in such subsections, termination will be effective upon the date specified in City's written notice to Contractor and upon such date this Agreement will be deemed immediately terminated and upon such termination, except for payment of services rendered up to and including the date of termination, all liability of City under this Agreement to Contractor will cease, and City will have the right to call the performance bond and w ill be free to negotiate with other contractors for the operation of interim and long-term Collection Services. Contractor must reimburse City for all direct and indirect costs of providing any interim Collection Services as a result of Contractor’s default in this Agreement.

29.04 Termination Cumulative. City’s right to terminate this Agreement is cumulative to any other rights and remedies provided by law or by this Agreement.

29.05 Alternative Service. Should Contractor, for any reason, except the occurrence or exis tence of any of the events or conditions set forth in Section 25.04 [Uncontrollable Circumstances], refuse or be unable for a period of more than fort y-eight (48) hours, to Collect a material portion or all of the Solid Waste which it is obligated under this Agreement to Collect, and as a result, Solid Waste should accumulate in City to such an extent, in such a manner, or for such a time that the City Manager, in the reasonable exercise of the City

Manager's discretion, should find that such accumulation endangers or menaces the public health, safety or welfare, then City will have the right to Agreement with another Solid Waste enterprise to Collect any or all Solid Waste which Contractor is obligated to Collect pursuant to this Contract. City must provide twenty-four (24) hours prior written notice to Contractor during the period of such event, before contracting with another Solid Waste enterprise to Collect any or all Solid Waste that Contractor would otherwise collect pursuant to this Agreement for the duration of period during which Contractor is unable to provide such services. In such event, Contractor must undertake commercially reasonable effort s to identify sources from which such substitute Solid Waste services are immediately available and must reimburse City for all of its expenses for such substitute services during period in which Contractor is unable to provide Collection services required by this Agreement.

29.06 Survival of Certain Contractor Obligation. Notwithstanding the termination of this Agreement by Contractor or City, Contractor’s obligation to indemnify, defend and hold City and City Indemnitees harmless as provided in this Agreement shall survive termination for five (5) years from the date of termination. Notwithstanding the termination of this Agreement by Contractor or City, such act shall not automatically invalidate or cancel any insurance policy, letter of credit, performance bond or similar instruments provided by Contractor under this Agreement and such policies, letters of credit, performance bonds and other instruments shall remain in full force and effect for one full year after termination.

Article 30. Modifications to the Agreement

30.01 City-Directed Change. City has the power to make changes in this Agreement to impose new rules and regulations on Contractor under this Agreement relative to the scope and methods of providing Collection Services as may from time -to-time be necessary and desirable for the public welfare. The size of Collection Containers specified herein for Bundled Service are designed to meet the requirements of the State’s recycling mandates including AB 341, AB 1826 and SB 1383, and to be appropriate for the capabilitie s and capacities of available Materials Recovery Facilities and Organics Waste Processing Facilities at the start of this Agreement. The capabilities and capacities of such facilities may change during the term of this Agreement; as such City reserves the right to redirect materials to alternate facilities and change the designated sizes of Carts and/or Bins in Bundled Services in accordance with any such changes. City will give the Contractor notice of any proposed change and an opportunity to be heard concerning those matters, and agrees to adjust Service Rates to reflect additional costs borne by Contractor. The scope and method of providing Collection Services as referenced herein will be liberally construed to include procedures, operations and obligati ons, financial or otherwise, of Contractor. When such modifications are made to this Agreement, City and Contractor will negotiate in good faith, a reasonable and appropriate compensation adjustment for any increase or decrease in the services or other obligations required of Contractor due to any modification in the Agreement under this Article. City and Contractor will not unreasonably withhold agreement to such compensation adjustment. Should agreement between City and Contractor on compensation adjustme nt

not be reached within six months of the change request, or other period as agreed upon by both parties, City and Contractor agree to submit the compensation adjustment to binding arbitration as described in Section 30.02.

30.01.1 Change in Law. City and Contractor understand and agree that the California Legislature has the authority to make comprehensive changes in Solid Waste Collection legislation, and that these and other changes in Applicable Law in the future which mandate certain actions or programs for counties, municipalities or Contractor may require changes or modifications in some of the terms, conditions or obligations under this Agreement. Cont ractor agrees that the terms and provisions of the City of Santa Clarita Municipal Code, as it now exists or as it may be amended in the future (in a manner not inconsistent with this Agreement), will apply to all of the provisions of this Agreement and th e Service Recipients of Contractor located within the Service Area. In the event any future change in Federal law or regulations, State or local law of regulation, or the City Code materially alters the obligations of Contractor, then the affected Maximum Service Rates, as established in Exhibit 1 of this Agreement will be adjusted in accordance with Section 6.07.

Nothing contained in this Agreement will require any party to perform any act or function contrary to law. City and Contractor agree to enter int o good faith negotiations regarding modifications to this Agreement which may be required in order to implement changes in the interest of the public welfare or due to Change in Law. When such modifications are made to this Agreement, City and Contractor will negotiate in good faith, a reasonable and appropriate compensation adjustment for any increase or decrease in the services or other obligations required of Contractor due to any Change in Law or modification in the Agreement under this Article. City an d Contractor will not unreasonably withhold agreement to such compensation adjustment. Should agreement between City and Contractor on compensation adjustment not be reached within six months of the change request, or other period as agreed upon by both pa rties, City and Contractor agree to submit the compensation adjustment to binding arbitration as described in Section 30.02.

30.02 Arbitration. Arbitration shall be conducted by a single arbitrator. If, within twenty (20) days from the receipt of a request to arbitrate (or such longer period mutually agreed to by the parties), the parties are unable to agree on an arbitrator, then a single arbitrator shall be appointed pursuant to the Commercial Arbitration Rules of the American Arbitration Association, which shall govern any arbitration requested under this provision.

Each party shall bear its own costs and expenses of any arbitration. Each party shall pay one- half of the costs of the arbitrator.

Article 31. Legal Representation

31.01 Acknowledgement. It is acknowledged that each party was, or had the opportunity to be, represented by counsel in the preparation of and contributed equally to the terms and conditions of this Agreement and, accordingly, the rule that a contract will be interpreted strictly against the party preparing the same will not apply due to the joint contributions of both parties.

Article 32. Conflict of Interest

32.01 Financial Interest. Consultant is unaware of any City employee or official that has a financial interest in Consultant's business. During the term of this Agreement and/or as a result of being awarded this Agreement, Consultant shall not offer, encourage or accept any financial interest in Consultant's business by any City employee or official.

Article 33. Contractor's Personnel

33.01 Displaced Employees. Contractor shall offer employment to all qualified displaced employees of the City’s two franchisees from the prior Exclusive Solid Waste Franchise Agreement. Contractors must retain these displaced employees for a period of not less than 90 days, as provided for in Chapter 4.6, Sections 1070 through 1076 of the California Labor Code. Contractor shall make information about wage rates, benefi ts and job classifications of employees available to the City prior to any subsequent procurement for solid waste collection.

33.02 Personnel Requirements. Contractor shall assign only qualified personnel to perform all services required under this Agreement, and shall be responsible for ensuring its employees comply with this Agreement and all Applicable Laws related to their employment and position. Contractor's employees, officers, agents, and subcontractors shall not identify themselves or in any way represen t themselves as being employees or officials of City. City may request the transfer of any employee of Contractor who materially violates any provision of this Agreement, or who is wanton, negligent, or discourteous in the performance of their duties under this Agreement.

33.03 Agreement Manager. Contractor shall designate a qualified employee to serve as its Agreement Manager and must provide the name of that person in writing to City within thirty (30) days prior to the Commencement Date of this Agreement and annually by January 1st of each subsequent Calendar Year of this Agreement and any other time the person in that position changes. The Agreement Manager must be available to the City through the use of telecommunications equipment at all times that Contractor is providing Collection Services in the Service Area. The Contract Manager must provide City with an emergency phone number where the Contract Manager can be reached outside of normal business hours.

33.04 Service Supervisor. Contractor shall assign a qualified employee to serve as is Service Supervisor to be in charge of the Collection Service within the Service Area and must provide the name of that person in writing to the Agreement Administrator on or before the Commencement Date, and thereafter annually b efore January 1st of each subsequent Calendar Year of the Term, and any other time Contractor changes the employee serving in that position changes. The Service Supervisor must be physically located in the Service Area and available to the Agreement Admini strator through the use of telecommunication equipment at all times that Contractor is providing Collection Services. In the event the Service Supervisor is unavailable due to illness or vacation, Contractor must designate an

substitute acceptable to the City who shall be available and shall have the authority to act in the same capacity as the Service Supervisor.

33.05 Key Operations Staff. Contractor shall provide a full -time Key Operations Staff consisting at a minimum of: one (1) Operations Manager; one (1) Route Supervisor; one (1) Lead Mechanical Supervisor; and one (1) Service Recipient Service Supervisor 100% dedicated to the City. Each Key Operations Staff will provide the following to City Staff:
email address, phone number, cell phone number and office address.

33.06 Sustainability/Compliance Staff. In accordance with Section 20.01, Contractor shall provide full time Sustainability/Compliance Staff, whose primary duties are dedicated to the City.

33.07 Field Personnel. Contractor’s field operations personnel are required to wear a clean uniform shirt bearing Contractor’s name. Contractor’s employees, who normally come into d irect contact with the public, including drivers, must bear some means of individual photographic identification such as a name tag or identification card. Each driver of a Collection vehicle must at all times carry a valid California driver's license and all other required licenses for the type of vehicle that is being operated.

33.08 Labor Certifications. Contractor certifies: (i) it is aware of the provisions of Section 3700 of the California Labor Code that require every employer to be insured against liability for Workers' Compensation or to undertake self -insurance in accordance with the provisions of that Code; (ii) in the performance of the Services, Contractor shall not, in any manner, employ any person or contract with any person so that any part of this Agreement is so performed by such person would be subject to the workers' compensation laws of the State of California unless and until Contractor gives City a certificate of consent to self-insure or a certificate of Workers' Compensation Insurance Cover age; and (iii) in the event Contractor hires any subcontractor who has employees to perform the any part thereof, then Contractor shall either require the subcontractor to obtain Workers' Compensation Insurance Coverage, or must obtain Workers' Compensatio n Insurance Coverage for the subcontractor's employees. Before commencing performance under this Agreement, Contractor shall provide to the City evidence of any Workers' Compensation Insurance Coverage required by or for this Agreement, and all such covera ge shall be endorsed with a waiver of subrogation in favor of City for all work performed by Contractor, its employees, its agents, and its subcontractors.

33.09 Employment & Labor Practices. Contractor shall indemnify and hold harmless City and its elected offi cials, officers, employees, servants, designated volunteers, and agents serving as independent contractors in the role of City officials, from any and all liability, damages, claims, costs, and expenses of any nature to the extent arising from Contractor's personnel and labor practices. All duties of Contractor under this paragraph shall survive termination of this Agreement.

33.10 Subcontractors. Contractor shall not subcontract any portion of this Agreement without the prior written approval of the City Manage r. Contractor is fully responsible to City for the performance of any and all subcontractors, if any, and shall require any subcontractors to maintain all applicable federal, state, and local licenses required for the work they are assigned to perform. Con tractor shall require any subcontractors performing work in the City to enter into a written contract that requires such subcontractors to agree they are independent contractors and have no other agency relationship with City.

Article 34. Exempt Waste

34.01 Contractor is no t required to Collect or dispose of Exempt Waste but may offer such services. All such Collection and disposal of Exempt Waste is not regulated under this Agreement, but if provided by Contractor must be in strict compliance with all Applicable Laws.

Article 35. Independent Contractor

35.01 In the performance of services pursuant to this Agreement, Contractor is an independent contractor and not an officer, agent, servant or employee of City. Contractor will have exclusive control of the details of the services and work per formed and over all persons performing such services and work. Contractor is solely responsible for the acts and omissions of its officers, agents, employees, contractors and subcontractors, if any. Neither Contractor nor its officers, employees, agents, c ontractors or subcontractors will obtain any right to retirement benefits, Workers Compensation benefits, or any other benefits which accrued to City employees and Contractor expressly waives any claim to such benefits.

35.02 Subcontractors. Contractor will require all subcontractors performing work in the City to enter into a contract containing the provisions set forth in the preceding subsection in which contract the subcontractor agrees that Contractor and subcontractor are independent contractors and have no other agency relationship with City.

Article 36. Laws to Govern

36.01 The law of the State of California governs the rights, obligations, duties and liabilities of City and Contractor under this Agreement and govern the interpretation of this Agreement.

Article 37. Consent to Jurisdiction

37.01 The parties agree that any litigation between City and Contractor concerning or arising out of this Contract must be filed and maintained exclusively in the Superior Courts of Los Angeles County, State of California, or in the United States District C ourt for the Central District of California to the fullest extent permissible by law. Each party consents to service of process in any manner authorized by California law.

Article 38. Assignment

38.01 No assignment of this Agreement or any right occurring under this Agreement may be made in whole or in part by Contractor without the express prior written consent of the City. City will have full discretion to approve or deny, with or without cause, any proposed or actual assignment by the Contractor. Any assignment of this A greement made by Contractor without the express written consent of the City will be null and void and will be grounds for City to declare a default of this Agreement and immediately terminate this Agreement by giving written notice to Contractor, and upon the date of such notice Contract will be deemed immediately terminated, and upon such termination all liability of City under this Contract to Contractor will cease, and City will have the right to call the performance bond and will be free to negotiate with other contractors, for the services that are the subject of this Agreement. In the event of any assignment approved by City, the assignee must fully assume all the liabilities of Contractor by way of an assignment and assumption agreement.

Notwithstanding the above, an assignment to an affiliate of Contractor may be undertaken upon notice to City, but without the requirement for its approval. For purposes of this provision, “affiliate” means any person or legal entity that, directly or indirectly, controls, is controlled by, or is under common control with Contractor.

38.02 The use of a subcontractor to perform services under this Contract will not constitute delegation of Contractor’s duties provided that Contractor has received prior written authorization fr om the Agreement Administrator to subcontract such services and the Agreement Administrator has approved a subcontractor who will perform such services.

Contractor will be responsible for directing the work of Contractor’s subcontractors and any compensation due or payable to Contractor’s subcontractor will be the sole responsibility of Contractor. The Agreement Administrator will have the right to require the removal of any approved subcontractor for reasonable cause.

Article 39. Compliance with Laws

39.01 In the performance of this Contractor, Contractor must comply with all Applicable Laws, including, without limitation, the Santa Clarita Municipal Code.

39.02 City shall provide written notice to Contractor of any planned amendment of the Santa Clarita Municipal Code t hat would substantially affect the performance of Contractor’s services pursuant to this Agreement. Such notice must be provided at least thirty (30) calendar days prior to the City Council’s approval of such an amendment.

Article 40. Permits and Licenses

40.01 Contractor shall obtain, at its own expense, all permits, and licenses required by law or ordinance and maintain same in full force and effect throughout the term of this Agreement. Contractor must provide proof of such permits, licenses or approvals and must

demonstrate compliance with the terms and conditions of such permits, licenses and approvals upon the request of the Agreement Administrator.

40.02 The Contractor must have a valid City of Santa Clarita Business Tax Certificate throughout the term of the Franchise Agreement.

Article 41. Ownership of Written Materials

41.01 Contractor hereby grants City a non -exclusive license as to all reports, documents, brochures, public education materials, and other similar written, printed, electronic or photographic materials developed by Contract or at the request of City or as required under this Agreement, and intended for public use, without limitation or restrictions on the use of such materials by City. Contractor may not use such materials that specifically reference City for other purposes w ithout the prior written consent of the Agreement Administrator. This Article 41 does not apply to ideas or concepts described in such materials and does not apply to the format of such materials.

Article 42. Waiver

42.01 Waiver by City or Contractor of any breach for violation of any term covenant or condition of this Agreement will not be deemed to be a waiver of any other term, covenant or condition or any subsequent breach or violation of the same or of any other term, covenant or condition. The subsequent acceptance by City of any fee, tax, or any other monies which may become due from Contractor to City will not be deemed to be a waiver by City of any breach for violation of any term, covenant or condition of this Agreement.

Article 43. Prohibition Against Gifts

43.01 Contractor represents that Contractor is familiar with City’s prohibition against the acceptance of any gift by a City officer or designated employee. Contractor may not offer any City officer or designated employee any gifts prohibited by the City.

Article 44. Point of Contact

44.01 The day -to-day dealings between Contractor and City will be between Contractor and the Agreement Administrator.

Article 45. Notices

45.01 Except as provided in this Agreement, whenever either party desires to give notice to the other, it must be given by written notice addressed to the party for whom it is intended, at the place last specified and to the place for giving of notice in compliance with the provisions of this Secti on. For the present, the parties designate the following as the respective persons and places for giving of notice:

As to the City:

Environmental Services Manager, Darin Seegmiller
City of Santa Clarita Neighborhood Services Department
23920 Valencia Blvd. Suite 120
Santa Clarita, CA 91355
Telephone: 661-286-4098
email: [email protected]
As to the Contractor:

Burrtec Waste Industries, Cole Burr
9890 Cherry Avenue
Fontana CA 92335
Telephone: 909-429-4200
email: [email protected]

45.02 Notices will be effective when received at the address as specified above.

Changes in the respective address to which such notice is to be directed may be made by written notice.

45.03 Notice by City to Contractor of a Collection or other Servi ce Recipient problem or complaint may be given to Contractor orally by telephone at Contractor’s local office with confirmation sent to Contractor through the Customer Service System by the end of the Work Day.

Article 46. Transition to Next Contractor

46.01 In the event Co ntractor is not awarded an extension or new contract to continue to provide Collection Services following the expiration or early termination of this Agreement, Contractor will cooperate fully with City and any subsequent contractors to assure a smooth tra nsition of services described in this Agreement. Such cooperation will include but not be limited to transfer of computer data, files and tapes; providing routing information, route maps, vehicle fleet information, and list of Service Recipients; providing a complete inventory of all Collection Containers; providing adequate labor and equipment to complete performance of all Collection Services required under this Agreement; taking reasonable actions necessary to coordinate the transfer and/or disposal of c arts and bins, as appropriate; coordinating Collection of Materials set out in new containers if new containers are provided for a subsequent Agreements and providing other reports and data required by this Agreement.

Article 47. Contractor’s Records

47.01 Contractor shall keep and preserve, during the Term of this Agreement, full, complete, and accurate financial and accounting records, pertaining to cash, billing and

disposal transactions for the franchise area, prepared on an accrual basis in accordance with generally accepted accounting principles. These records and reports are necessary for the City to properly administer and monitor the Agreement and to assist the City in meeting the requirements of the Act. The Contractor shall keep and preserve, during the Term of thi s Agreement, and for a period of not less than four (4) years following expiration or other termination hereof or for any longer period required by law, full, complete and accurate records as indicated in the Agreement.

47.02 Any records or documents required to be maintained pursuant to this Agreement must be made available for inspection or audit for the purposes set forth in Section

17.02.3, at any time d uring regular business hours, upon written request by the Agreement Administrator, the City Attorney, City Auditor, City Manager, or a designated representative of any of these officers. Copies of such documents will be provided to City electronically, available to City for inspection at the local Contractor office, or an alternate site if mutually agreed upon.

47.02.1 Contractor acknowledges that City is legally obligated to comply with the California Public Records Act (“CPRA”). City acknowledges that Contractor may consider certain records, reports, or information contained therein, (“Records”) which Contractor is required to provide to City under this Agreement, to be of a proprietary or confidential nature. In such instances, Contractor will inform City in writing of which records are considered propriety or confidential and shall identify the statutory exceptions to disclosure provided under the CPRA that legally permit non-disclosure of the Records. At such time as City receives a request for records under th e CPRA or Federal Freedom of Information Act (“FOIA”) or a subpoena or other court order requesting disclosure of the Records, City will notify Contractor of the request, subpoena or order and of City’s obligation and intent to provide a response within ten (10) calendar days. Contractor shall within five (5) calendar days either: (i) consent in writing to the disclosure of the Records; or (ii) seek and obtain, at Contractor’s sole cost and expense, the order of a court of competent jurisdiction staying or enjoining the disclosure of the Records. If Contractor fails to timely respond, then City may proceed to disclosure the Records in which event Contractor agrees waives and releases City of any liability for the disclosure of the Records. In the event Contractor seeks a court order to stay or enjoining the disclosure of the Records, Contractor agrees to indemnify and hold harmless the City, its Council, elected and appointed board or commission members, officers, employees, volunteers and agents (collectively, "Indemnitees") from and against any and all loss, liability, penalty, forfeiture, claim, demand, action, proceeding or suit in law or equity of any and every kind and description, whether judicial, quasi-judicial or administrative in nature, arising or resulting from or in any way connected with the subject CPRA or FOIA request for the Records. This Indemnity shall survive the expiration or termination of this Agreement.

47.03 Where City has reason to believe that such records or documents may be lost or disc arded in the event of the dissolution, disbandment or termination of Contractor’s business, City may, by written request or demand of any of the above-named officers, require that custody of the records be given to City and that the records and documents be maintained

in City Hall. Access to such records and documents will be granted to any party authorized by Contractor, Contractor’s representatives, or Contractor’s successor-in-interest.

Article 48. Entire Agreement

48.01 This Agreement and the attached Exhibits constitute the entire Agreement and understanding between the parties, and the Agreement will not be considered modified, altered, changed or amended in any respect unless in writing and signed by the parties.

Article 49. Severability

49.01 If any provision of this Agreemen t or the application of it to any person or situation is to any extent held invalid or unenforceable, the remainder of this Agreement and the application of such provisions to persons or situations other than those as to which it is held invalid or unenforceable, will not be affected, will continue in full force and effect, and will be enforced to the fullest extent permitted by law.

Article 50. Right to Require Performance

50.01 The failure of City at any time to require performance by Contractor of any provision of this Agreement will in no way affect the right of City thereafter to enforce same.

Nor will waiver by City of any breach of any provision of this Agreement be taken or held to be a waiver of any succeeding breach of such provision or as a waiver of any provision itself.

Article 51. All Prior Agreements Superseded

51.01 This Agreement incorporates and includes all prior negotiations, correspondence, conversations, agreements and understandings applicable to the matters contained in this Agreement and the parties agree that there are no commitments, agreements or understandings concerning the subject matter of this Agreement that are not contained in this document. Accordingly, it is agreed that no deviation from the terms of this Agreement will be predicated upon any prior representations or agreements, whether oral or written.

Article 52. Headings

52.01 Headings in this document are for convenience of reference only and are not to be considered in any interpretation of this Agreement.

Article 53. Exhibits

53.01 Each Exhibit referred to in this Agreement forms an essent ial part of this Agreement. Each such Exhibit is a part of this Agreement, and each is incorporated by this reference. In the event of any conflicts between this Agreement and the Exhibits, then this Agreement shall take priority.

Article 54. Attorney’s Fees

54.01 In the e vent that litigation is brought by a party in connection with this Agreement, the prevailing party will be entitled to recover from the opposing party all costs and expenses, including reasonable attorneys’ fees, incurred by the prevailing party in the exercise of any of its rights or remedies under this Agreement or the enforcement of any of the terms, conditions, or provisions of this Agreement.

Article 55. Effective Date

55.01 This Agreement will become effective when it is properly executed by City and Contractor and Contractor will begin Collection Services under this Agreement as of July 1, 2023.

IN WITNESS WHEREOF, City and Contractor have executed this Agreement on the respective date(s) below each signature.

CITY OF SANTA CLARITA BURRTEC WASTE INDUSTRIES INC.

A General Law City
By: ________________________ By: ________________________ Cole Burr

Title: _______________________ By: _____________________________ President

ATTEST: ____________________ By: __________________________ City Clerk Tracy Burr

APPROVED AS TO FORM
City Attorney _____________________________
Secretary
By: _________________________

Billing
Frequency
Approved
Maximum Rate
Standard Single-Family Automated Cart Service
(96-Gallon Garbage, 96-Gallon Recycling, 96-Gallon Organic Waste) 64-Gallon Single-Family Automated Cart Service
(64-Gallon Garbage, 96-Gallon Recycling, 96-Gallon Organic Waste) 32-Gallon Single-Family Automated Cart Service
(32-Gallon Garbage, 96-Gallon Recycling, 96-Gallon Organic Waste) Additional Garbage Cart per month $7.93
Additional Recycling Cart per month $6.00
Additional Organics Cart per month $6.00
Restart of Service (Auto-Resume Fee) per occurrence $22.72 Cart Delivery per occurrence N/C
Cart Removal per occurrence N/C
Cart Exchange to Larger Cart (in excess of one per year) per occurrence $18.76 Residential Cart Replacement Fee per occurrence $80.81
Senior or Low Income Discount N/A 20.00%
Organics/Recycling Contamination Fee per occurrence $66.24 Single-Family Bin Rates (requires and includes a minimum of one cart for each of the remaining material types)
Billing
Frequency
Approved
Maximum Rate

1.5 - Cubic Yard Bin - serviced 1/week per month $141.56 2 - Cubic Yard Bin - serviced 1/week per month $169.73
3 - Cubic Yard Bin - serviced 1/week per month $226.80
4 - Cubic Yard Bin - serviced 1/week per month $293.05
per month $14.94
per month $11.95
per bin/per service $49.56
per month $17.65
per occurrence $7.07
per occurrence $14.14
per occurrence $52.98
per occurrence $22.40
per occurrence $17.92
per occurrence $115.45
per occurrence $18.05
per occurrence $57.62
per occurrence $25.00
per month 10.0%
per month $28.99
per month
Single-Family Dwelling Maximum Service Rates
per month $37.39
$32.57
Service Descriptions
Billing
Frequency
Approved
Maximum Rate Additional Misc. Single-Family Rates:

Roll Out/Backyard Pull-out Service Residential
Extra Garbage Pickup (per cart) on scheduled pick up day Extra Garbage Pickup (per cart) on non-scheduled pick up day Roll Out/Backyard Pull-out Service Residential (Senior) Stinger/Scout Service - Bins
Locking Cart
Bin Replacement + actual cost of bin
Additional Cart Cleanings (in excess of one per year)
Extra Garbage Pickup (per bin)
Extra Bulky Item Collection (in excess of four per year) Residential (up to three items)
Residential (Senior) (up to three items)
Late Fees
Additional Bin Cleanings (in excess of one per year)
Return Check Fee (NSF)

MFD: Multi-Family Dwelling Bins and Individual Cart Service 1/week 2/week 3/week 4/week 5/week 6/week
32-Gallon Cart per month $ 39.45 $ 77.12 $ 114.79 $ 152.10 $ 189.39 $ 226.74 64-Gallon Cart per month $ 48.04 $ 94.30 $ 140.56 $ 186.45 $ 232.34 $ 278.25 96-Gallon Cart per month $ 56.63 $ 111.50 $ 166.34 $ 220.84 $ 275.34 $ 329.85 1 / 1.5 CY Bin per month $ 141.56 $ 279.69 $ 417.87 $ 555.32 $ 692.79 $ 830.26 2 CY Bin per month $ 169.73 $ 336.08 $ 502.44 $ 668.08 $ 833.74 $ 999.40 3 CY Bin per month $ 226.80 $ 449.54 $ 672.24 $ 894.16 $ 1,116.07 $ 1,338.00 4 CY Bin per month $ 293.05 $ 581.25 $ 869.41 $ 1,156.61 $ 1,443.84 $ 1,731.02 6 CY Bin per month $ 418.00 $ 829.73 $ 1,241.47 $ 1,651.97 $ 2,062.45 $ 2,472.93 2 CY Compactor per month $ 218.33 $ 432.72 $ 647.14 $ 860.75 $ 1,074.38 $ 1,288.01 3 CY Compactor per month $ 295.50 $ 586.31 $ 877.09 $ 1,166.98 $ 1,456.84 $ 1,746.74 6 CY Compactor per month $ 536.05 $ 1,066.50 $ 1,596.92 $ 2,126.23 $ 2,655.55 $ 3,184.84 32-Gallon Cart per month $ 29.23 $ 51.52 $ 59.59 $ 75.99 $ 92.39 $ 108.77 64-Gallon Cart per month $ 31.31 $ 55.61 $ 65.67 $ 84.06 $ 102.45 $ 120.83 96-Gallon Cart per month $ 33.59 $ 60.05 $ 72.29 $ 92.83 $ 113.38 $ 133.93 1 / 1.5 CY Bin per month $ 92.57 $ 152.51 $ 209.96 $ 262.75 $ 311.37 $ 356.22 2 CY Bin per month $ 101.19 $ 164.74 $ 225.88 $ 284.63 $ 341.22 $ 395.69 3 CY Bin per month $ 116.82 $ 187.65 $ 256.04 $ 322.11 $ 385.93 $ 447.66 4 CY Bin per month $ 132.44 $ 210.52 $ 286.20 $ 379.95 $ 430.61 $ 499.67 6 CY Bin per month $ 192.97 $ 322.03 $ 451.01 $ 580.03 $ 709.03 $ 838.02 2 CY Compactor per month $ 126.97 $ 232.11 $ 293.71 $ 380.77 $ 467.83 $ 554.90 3 CY Compactor per month $ 160.87 $ 280.89 $ 400.91 $ 520.93 $ 640.95 $ 760.99 6 CY Compactor per month $ 302.69 $ 531.85 $ 760.96 $ 990.10 $ 1,219.21 $ 1,448.32 32-Gallon Cart per month $ 63.94 $ 114.72 $ 161.23 $ 208.18 $ 263.25 $ 301.39 64-Gallon Cart per month $ 89.28 $ 165.31 $ 237.07 $ 309.25 $ 389.57 $ 452.97 96-Gallon Cart per month $ 114.63 $ 215.89 $ 312.91 $ 410.33 $ 515.90 $ 604.54 1 / 1.5 CY Bin per month $ 236.40 $ 418.04 $ 588.58 $ 757.72 $ 925.20 $ 1,093.04 2 CY Bin per month $ 295.00 $ 539.92 $ 768.69 $ 998.92 $ 1,260.06 $ 1,457.09 64-Gallon Cart per month $ 33.86 $ 58.26 $ 81.92 $ 104.24 $ 125.35 $ 145.39 96-Gallon Cart per month $ 38.55 $ 67.66 $ 96.02 $ 123.04 $ 148.85 $ 173.58 1 / 1.5 CY Bin per month $ 97.73 $ 167.10 $ 234.28 $ 297.44 $ 356.94 $ 413.18 2 CY Bin per month $ 110.96 $ 190.70 $ 266.80 $ 339.89 $ 410.17 $ 477.92 3 CY Bin per month $ 136.05 $ 232.11 $ 326.07 $ 417.97 $ 507.94 $ 596.10 32-Gallon Cart per month $ 64.28 $ 115.43 $ 162.27 $ 209.57 $ 265.00 $ 303.48 64-Gallon Cart per month $ 89.93 $ 166.60 $ 239.01 $ 311.83 $ 392.80 $ 456.84 96-Gallon Cart per month $ 115.57 $ 217.79 $ 315.74 $ 414.11 $ 520.63 $ 610.21 1 / 1.5 CY Bin per month $ 237.85 $ 420.95 $ 592.94 $ 763.54 $ 932.48 $ 1,101.78 2 CY Bin per month $ 296.94 $ 543.79 $ 774.51 $ 1,006.68 $ 1,269.76 $ 1,468.73 NOTE:

All Multi-Family Dwelling Trash Rates include the equivalent volume of recycling and one 32-gallon organic waste cart per 2- cubic yards of garbage as part of the Bundled Trash rates. Any increased or additional collection service request for Recycling/Organic Waste/Green Waste/Food Waste will be charged per the Multi-Family Dwelling Maximum Service Rate Sheet.

Billing FrequencyService Collection Frequency
Multi-Family Dwelling Maximum Service Rates
Multi-Family Dwelling Standard Trash Bundle
Multi-Family Dwelling Recycling Only
Multi-Family Organic Waste Only (Green Waste and Food Waste) Multi-Family Dwelling Green Waste Only (if applicable)
Multi-Family Dwelling Food Waste Only (if applicable)

1/week 2/week 3/week 4/week 5/week 6/week
32-Gallon Cart per month $ 39.45 $ 77.12 $ 114.79 $ 152.10 $ 189.39 $ 226.74 64-Gallon Cart per month $ 48.04 $ 94.30 $ 140.56 $ 186.45 $ 232.34 $ 278.25 96-Gallon Cart per month $ 56.63 $ 111.50 $ 166.34 $ 220.84 $ 275.34 $ 329.85 1 / 1.5 CY Bin per month $ 141.56 $ 279.69 $ 417.87 $ 555.32 $ 692.79 $ 830.26 2 CY Bin per month $ 169.73 $ 336.08 $ 502.44 $ 668.08 $ 833.74 $ 999.40 3 CY Bin per month $ 226.80 $ 449.54 $ 672.24 $ 894.16 $ 1,116.07 $ 1,338.00 4 CY Bin per month $ 293.05 $ 581.25 $ 869.41 $ 1,156.61 $ 1,443.84 $ 1,731.02 6 CY Bin per month $ 418.00 $ 829.73 $ 1,241.47 $ 1,651.97 $ 2,062.45 $ 2,472.93 2 CY Compactor per month $ 218.33 $ 432.72 $ 647.14 $ 860.75 $ 1,074.38 $ 1,288.01 3 CY Compactor per month $ 295.50 $ 586.31 $ 877.09 $ 1,166.98 $ 1,456.84 $ 1,746.74 6 CY Compactor per month $ 536.05 $ 1,066.50 $ 1,596.92 $ 2,126.23 $ 2,655.55 $ 3,184.84 32-Gallon Cart per month $ 29.23 $ 51.52 $ 59.59 $ 75.99 $ 92.39 $ 108.77 64-Gallon Cart per month $ 31.31 $ 55.61 $ 65.67 $ 84.06 $ 102.45 $ 120.83 96-Gallon Cart per month $ 33.59 $ 60.05 $ 72.29 $ 92.83 $ 113.38 $ 133.93 1 / 1.5 CY Bin per month $ 92.57 $ 152.51 $ 209.96 $ 262.75 $ 311.37 $ 356.22 2 CY Bin per month $ 101.19 $ 164.74 $ 225.88 $ 284.63 $ 341.22 $ 395.69 3 CY Bin per month $ 116.82 $ 187.65 $ 256.04 $ 322.11 $ 385.93 $ 447.66 4 CY Bin per month $ 132.44 $ 210.52 $ 286.20 $ 379.95 $ 430.61 $ 499.67 6 CY Bin per month $ 192.97 $ 322.03 $ 451.01 $ 580.03 $ 709.03 $ 838.02 2 CY Compactor per month $ 126.97 $ 232.11 $ 293.71 $ 380.77 $ 467.83 $ 554.90 3 CY Compactor per month $ 160.87 $ 280.89 $ 400.91 $ 520.93 $ 640.95 $ 760.99 6 CY Compactor per month $ 302.69 $ 531.85 $ 760.96 $ 990.10 $ 1,219.21 $ 1,448.32 32-Gallon Cart per month $ 63.94 $ 114.72 $ 161.23 $ 208.18 $ 263.25 $ 301.39 64-Gallon Cart per month $ 89.28 $ 165.31 $ 237.07 $ 309.25 $ 389.57 $ 452.97 96-Gallon Cart per month $ 114.63 $ 215.89 $ 312.91 $ 410.33 $ 515.90 $ 604.54 1 / 1.5 CY Bin per month $ 236.40 $ 418.04 $ 588.58 $ 757.72 $ 925.20 $ 1,093.04 2 CY Bin per month $ 295.00 $ 539.92 $ 768.69 $ 998.92 $ 1,260.06 $ 1,457.09 64-Gallon Cart per month $ 33.86 $ 58.26 $ 81.92 $ 104.24 $ 125.35 $ 145.39 96-Gallon Cart per month $ 38.55 $ 67.66 $ 96.02 $ 123.04 $ 148.85 $ 173.58 1 / 1.5 CY Bin per month $ 97.73 $ 167.10 $ 234.28 $ 297.44 $ 356.94 $ 413.18 2 CY Bin per month $ 110.96 $ 190.70 $ 266.80 $ 339.89 $ 410.17 $ 477.92 3 CY Bin per month $ 136.05 $ 232.11 $ 326.07 $ 417.97 $ 507.94 $ 596.10 32-Gallon Cart per month $ 64.28 $ 115.43 $ 162.27 $ 209.57 $ 265.00 $ 303.48 64-Gallon Cart per month $ 89.93 $ 166.60 $ 239.01 $ 311.83 $ 392.80 $ 456.84 96-Gallon Cart per month $ 115.57 $ 217.79 $ 315.74 $ 414.11 $ 520.63 $ 610.21 1 / 1.5 CY Bin per month $ 237.85 $ 420.95 $ 592.94 $ 763.54 $ 932.48 $ 1,101.78 2 CY Bin per month $ 296.94 $ 543.79 $ 774.51 $ 1,006.68 $ 1,269.76 $ 1,468.73 NOTE:

All Commercial Trash Rates will include the equivalent volume of recycling and one 32-gallon organic waste cart per 2-cubic yards of garbage as part of the Bundled Trash rates. Any increased or additional collection service request for Recycling/Organic Waste/Green Waste/Food Waste will be charged per the Commercial Maximum Service Rate sheet.

Commercial Maximum Service Rates
Commercial Green Waste Only (if applicable)
Commercial Food Waste Only (if applicable)
Service Billing Frequency Collection Frequency
Commercial Standard Trash Bundle
Commercial Recycling Only
Commercial Organic Waste Only (Green Waste and Food Waste)

Billing Frequency
Approved
Maximum
Rate
Locking Bin, Lock on Gate, enclosure Monthly Fee per lock per month $8.34 Trip Charge/Dry Run per occurrence $92.94
Restart of Service (auto resume fee) per occurrence $22.72 Setup Fee per occurrence N/C
Delivery Charge per occurrence N/C
Delivery Charge Commercial Carts per occurrence N/C
Removal per occurrence N/C
Exchange Fee (in excess of one time per year) per occurrence $110.09 Stinger / Scout Service Fee per bin per service $49.56
Organics/Recycling Contamination Fee per occurrence $80.57 Extra Bin Pick Ups (on scheduled pick up day) per bin/per occurrence $63.40 Extra Bin Pick Ups (on non-scheduled pick up day) per bin/per occurrence $89.73 Bin Replacement (+ actual cost of bin) per occurrence $115.45 Additional Bin Cleaning (in excess of one per year) per occurrence $57.62 Counter Balance Lid per month $12.75
Commercial Locking Bars - Initial Set Up per occurrence $38.79 Commercial Locking Bars - Ongoing fee per month $8.29
Overage Fee per occurrence $70.57
Commercial Electronic Waste Disposal per occurrence $22.40 Commercial Manure Collection (64 gallon Cart) per month $59.45 Commercial Manure Collection (2 CY Bin) per month $205.50 Additional Standby and Loading Time per occurrence $180.74 Emergency Services (Section 20.01) per hour $270.55
Service Descriptions
Commercial & Multi-Family Dwelling Additional
Services Maximum Service Rates
Other Services
1/week 2/week 3/week 4/week 5/week 6/week
25-49 feet per month 45.10$ 90.20$ 135.30$ 180.40$ 225.50$ 270.60$ 50-74 feet per month 67.65$ 135.30$ 202.95$ 270.60$ 338.25$ 405.90$ 75-99 feet per month 101.46$ 202.92$ 304.38$ 405.84$ 507.30$ 608.76$ 100-125 feet per month 152.18$ 304.36$ 456.54$ 608.72$ 760.90$ 913.08$ Service Billing Frequency Collection Frequency
Bin Push Out Rates
Bin Push Out Rates

Exhibit 2
City Sponsored Events
Contractor shall provide service at no additional charge to the following City events. The City shall have the option to add additional or alternative events by written notice to the Contractor.

• Earth Arbor Day/Neighborhood Clean Up
• Cowboy Poetry Festival
• Concerts in the Park
• Senses Block Party x6
• River Rally
• Marathon

Exhibit 3
List of City Properties and Current Service Levels – as of 2023 Site Bin Size Number of Bins Frequency Commodity
Begonias Lane Park 3 Yard 1 2 Trash
Bouquet Canyon Park 3 Yard 2 2 Trash
3 Yard 1 1 Green Waste
Bridgeport Park 3 Yard 1 1 Trash
3 Yard 1 1 Green Waste
Canyon Country Community Center 3 Yard 1 3 Trash
3 Yard 1 1 Green Waste
3 Yard 1 3 Trash
3 Yard 1 2 Commingle
Canyon Country Library 3 Yard 1 6 Trash
3 Yard 1 2 Commingle
Canyon Country Park 3 Yard 2 4 Trash
3 Yard 1 1 Green Waste
Central Park 20 Yard 2 OC Trash
10 Yard 1 OC Inert
40 Yard 1 OC Green Waste
20 Yard 2 OC Green Waste
20 Yard 1 OC Commingle
3 Yard 1 3 Trash
Chesebrough Park 3 Yard 2 2 Trash
Circle J Park 3 Yard 1 1 Trash
City Corporate Yard 3 Yard 1 5 Trash
3 Yard 2 1 Commingle
City Hall 3 Yard 2 3 Trash
65gal 1 1 Food Waste
3 Yard 4 1 Commingle
City Sub Yard 40 Yard 1 OC Trash
30 Yard 1 OC Trash
20 Yard 1 OC Trash
10 Yard 1 OC Inert
20 Yard 1 OC Green Waste
40 Yard 4 OC C&D
20 Yard 1 OC C&D
10 Yard 1 OC C&D
Copper Hill Park 3 Yard 1 1 Trash
3 Yard 1 1 Green Waste
Creekview Park 3 Yard 1 1 Trash

Site Bin Size Number of Bins Frequency Commodity
Fair Oaks Park 3 Yard 2 1 Trash
Golden Valley Park 3 Yard 1 2 Trash
Newhall Community Center 3 Yard 2 3 Trash
3 Yard 1 1 Commingle
Newhall Park (Boys & Girls Club) 3 Yard 2 2 Trash
3 Yard 1 1 Commingle
Newhall Park (Pool) 20 Yard 2 OC Trash
20 Yard 1 OC Green Waste
40 Yard 1 OC C&D
Newhall Park 20 Yard 1 OC Trash
40 Yard 1 OC Trash
20 Yard 1 OC Green Waste
North Oaks Park 3 Yard 1 2 Trash
3 Yard 1 1 Green Waste

1.5 Yard 1 1 Commingle
Oak Spring Canyon Park 3 Yard 1 2 Trash
3 Yard 1 1 Green Waste
Old Orchard Park 3 Yard 1 2 Trash
3 Yard 1 1 Green Waste
Old Town Newhall Library 3 Yard 1 1 Trash
3 Yard 1 2 Trash
3 Yard 1 2 Commingle
Pamplico Park 3 Yard 1 2 Trash
3 Yard 1 1 Green Waste
Plum Canyon Park 3 Yard 1 1 Trash
3 Yard 1 1 Green Waste
River Village Park 3 Yard 1 2 Trash
3 Yard 1 1 Green Waste
Santa Clarita Metrolink Station 3 Yard 1 5 Trash
3 Yard 1 1 Commingle
Santa Clarita Park 3 Yard 1 2 Trash
3 Yard 1 1 Green Waste
Santa Clarita Sports Complex 3 Yard 1 3 Trash
3 Yard 2 3 Trash
3 Yard 1 2 Commingle
3 Yard 1 2 Commingle
Skyline Ranch Park (future) - - - -
The Cube Ice Station 3 Yard 2 2 Trash
3 Yard 1 1 Commingle

Site Bin Size Number of Bins Frequency Commodity
Todd Longshore Park 3 Yard 1 1 Trash
3 Yard 1 1 Green Waste
Transit Maintenance Facility 4 Yard 2 5 Trash
3 Yard 2 2 Commingle
Valencia Glen Park 3 Yard 1 2 Trash
3 Yard 1 1 Green Waste

1.5 Yard 1 1 Commingle
Valencia Heritage Park 3 Yard 1 3 Trash
10 Yard 1 OC Trash
3 Yard 1 1 Green Waste
Valencia Library 3 Yard 1 2 Trash
3 Yard 1 1 Commingle
Valencia Meadows Park 3 Yard 1 2 Trash
3 Yard 2 1 Green Waste

1.5 Yard 1 1 Commingle
Via Princessa Park (future) - - - -
Vista Canyon Park (future) - - - -
West Creek Park 3 Yard 2 1 Trash

Exhibit 4
Collection Container Specifications
E4.01 Cart Specifications.

E4.01.1 All new or replacement Carts must be manufactured with a minimum twenty percent (20%) post - consumer recycled material content and come with a ten (10) year warranty against defects.

E4.01.2 Carts must be constructed with material that resists deterioration from ultraviolet radiation and be incapable of penetration by household pets or small wildlife when lids are fully closed.

E4.01.3 Contractor must provide Carts having an approximate volume of 32, 64 and 96 gallons. Actual cart volume may vary by +/- 10% depending on manufacturer.

E4.01.4 Carts must include wheels and handles that accommodate ease of movement by able -bodied persons, have heavy duty wheels, attached hinged lids, and be designed to be resistant to inadvertent tipping due to high winds.

E4.01.5 Carts must include lids that continuously overlap the Cart body so as to prevent the intrusion of rainwater and minimize odors. The lids would be of a design and weight so as to prevent the Cart body from tilting backward when flipping the lid open.

E4.01.6 Carts must be capable of being lifted into the Collection Vehicle without damage or distortion under normal usage.

E4.01.7 Carts be hot -stamped, embossed, or labeled/decaled with the company name, a unique identification number (i.e., serial number for carts), weight limit, and images of the type of materials to be Collected.

All Carts shall also contain instructions for proper usage. If any o f the above is accomplished via labels or decals, such labels or decals must be maintained and/or replaced as necessary throughout the term to maintain a near new appearance. Decals/labels showing types of materials collected in each Cart must be replaced annually.

E4.01.8 Cart and lids must meet all applicable colors and labeling specifications as set forth by CalRecycle (i.e., blue = recycle, black/charcoal = trash, green/brown = yard waste/mixed organics, green w/yellow lid or yellow = food waste or other color standards as determined by CalRecycle prior to the start of this Agreement).

E4.02 Bin Specifications.

E4.02.1 Bins must be constructed of heavy metal or heavy plastic and must be watertight, well painted, in good condition and without rust or dents.

E4.02.2 Wheels, forklift slots, and other appurtenances, which are designed for movement, loading, or unloading of the container, must be maintained in good repair.

E4.02.3 Contractor must provide Bins having an approximate volume of 1, 2, 3, and 4 -cubic yards.

E4.02.4 Bins must have the name and phone number of Contractor on the exterior so as to be visible when the Bin is placed for use.

E4.02.5 Each Bin must be labeled with a listing of materials that may and may not be placed in a particular Bin type, and each Bin must include a conspicuous warning: “Not to be used for the disposal of hazardous, electronic, or universal waste.” Bins must be labelled in English and Spanish.

E4.02.6 Bid lids must be constructed of metal or heavy plastic, so as to minimize the intrusion of rainwater and minimize odors. Locking bins will be provided upon request at the rate set forth in Exhibit 1.

E4.02.7 Bins must be capable of being lifted into the Collection Vehicle without damage under normal usage.

E4.02.8 Bins must meet all applicable colors and labeling specifications as set forth by CalRecycle (i.e., blue = recycle, black/charcoal = trash, green/brown = yard waste/mixed organics, green w/yellow lid or yellow = food waste or other color standards as determined by CalRecycle prior to the start of this Agreement).

E4.03 Roll-off Container Specifications for City Services.

Roll-off specifications shall be the same as Bin specifications E4.02.1 through E4.02.6, and E4.02.8. Roll-offs shall be provided in sizes 10, 20, 30, 40 cubic yards. Compactors shall be available in sizes 10, 20,35, 40 cubic yards.

E4.04 Kitchen Food Waste Pails
Contractor is responsible for the purchase and distribution of fully assembled and functional Kitchen Food Waste Pails to SFD and MFD Service Units in the Service Area during the transition phase. The initial distribution of Kitchen Food Waste Pails must be completed no later than July 1, 2023 along with educational outreach materials as approved by City, and will be provided at no additional charge (one (1) pail per Dwelling Unit). The distribution to new Service Units must be complet ed within three (3) Work Days of receipt of notification from City or the Service Unit.

E4.05 Containers End of Life
Collection Containers must be recycled at the end of their useful life.

E4.06 Containers Purchase
Contractor shall report all new Carts and Bins purchased pursuant to this Agreement to its address within the City, and shall report all purchases of Carts and Bins under this Agreement as attributable to the City for sales tax purposes.

Exhibit 5
Transition Plan
Burrtec has extensive experience in new program roll-outs ensuring success for the City of Santa Clarita franchise implementation. Transition experience includes various conversions and implementations of residential and

commercial program including regulatory compliance, information materials development, container delivery and removal, mailings, advertisements, routing, billings, audits, and ongoing education.

After Contract Execution and prior to the Contact Start Date, Burrtec will provide the City of Santa Clarita an update to the Start-Up Transition Roll-Out Plan for approval. The plan will include an updated detailed timeline with activities and estimated dates including but not limited to:

• Vehicles
• Order specifications
• Confirmation of delivery dates
• Containers
• Order specifications
• Confirmation of delivery dates
• Staging and assembly location
• Customer container size selection
• Distribution plan
• Including collection of existing containers
• Employees
• Hiring progress
• Training
• Public Outreach and Education

A Burrtec transition provides customers with an experience that is reliable, orderly, seamless, and without service interruptions conducted thoroughly and professionally by Burrtec staff. The transition services may include t he following as appropriate:

• Collect solid waste from outgoing contractor's containers • Allow the outgoing contractor to collect from Burrtec containers • Allow the future contractor to collect from Burrtec containers during the transition • Service, remove and store outgoing contractor's containers after the transition • Continue customer's services, container quantity and sizes, and applicable discounts from outgoing contractor's customer service list, including not providing containers to addresses not utilizing outgoing contractor's services

1. Prior to the Start of Collection Services

Beginning with the contract award, Burrtec will begin the implementation phase. Activities will include strategic planning of staff organization, equipment and containers, developing routes and schedules, and implementing education and program information plans. The primary focus is to prepare customers for their new collection services and programs.

An excellent example of Burrtec’s commitment to a smooth transition and the epitome of “We’ll Take Care Of It” is evident in Los Angeles County franchise area transitions. In these transitions, some new residents had difficulty starting curbside services for the period preceding the new franchise program effective date.

In the spirit of Burrtec's dedication to customer service, curbside collection services were started prior to the franchise effective date at no charge to the customer.

Our approach is divided into the following scheduled phases.

a. Proposal/Negotiation Phase

The Burrtec senior management team will work together throughout the proposal and contract negotiation phase. Depending on the issues, one or more team members will be involved. Mr. Burr, Ms.

Sweeney, and Mr. Verner will lead the negotiations and have full authority to commit the company to contractual obligations.

b. Start-Up/Transition Phase

Once the contract is authorized, Burrtec will immediately go into a start -up/transition phase. The same senior management team members will work on implementing thei r respective areas. All needed equipment will be ordered with delivery commitments consistent with the start-up schedule.

The senior management team has developed numerous detailed plans and procedures for past transitions with no service or operational i ssues for the jurisdiction, its businesses, or residents. Burrtec's previous City of San Bernardino and Los Angeles County franchise implementations were very successful and well-received by the affected communities.

c. Contract Phase

Once the transition phase is completed, the organization quickly settles into a more traditional contract management phase. Mr. Verner, the facility's division manager will be the key day -to-day contact and responsible for daily operating decisions. The senior management team will remain advisory to the division manager, ensuring the full implementation of all contract compliance, company directives, and procedures are maintained.

Burrtec successfully manages ten hauling locations and has effective and proven management systems in place. Daily, weekly and monthly communications, reports, and meetings coordinate this effort, assuring the customer that “We’ll Take Care Of It."

2. Customer Communications & Selection of Equipment

General information about Burrtec and the transition plan will be one of the first elements of customer communications. The container size and quantity selection, new container colors, delivery schedule, an d collection day schedule will follow. Customers will receive several notices and updates throughout the transition period keeping them informed and prepared.

Communication methods include local newspapers, mailers, and flyers/posters at community center s.

Burrtec's website and social media platforms will contain informational updates and postings. Containers are provided based on the current level of service and include supplemental deliveries for missing program elements, ensuring customers receive a full complement of services. Customers will have the opportunity to contact the customer service department and adjust container sizes prior to delivery. As part of the container delivery, Burrtec will provide an outreach package, which includes detailed in formation on the services offered for recyclables and organics waste, bulky item collections, and proper disposal alternatives of unpermitted waste.

Distributing Food Waste Pails to Customers

Burrtec will deliver food waste pails before the service start date to single-family and multi-family service recipients for no additional fee. Detailed educational materials on food waste recycling will be included at the time of delivery.

3. Employee Retention

Prior to the service start date, Burrtec will secure a venue within the franchise area such as the Hyatt Valencia, Embassy Suites, or other comparable locations, and invite prospective employees and their families to learn about Burrtec’s culture, competitive pay, and benefits, and learn why nearly half of the current drivers at Burrtec average more than 20 years of service with the company. Employees migrating from the previous contractor to Burrtec will retain their current pay rate, seniority, and pre -approved vacations. Prospective employees will be require d to provide a DMV driving record, and undergo a physical evaluation once an offer of employment is accepted. Newly hired employees will be welcomed at orientation, participate in

OSHA and DOT compliant safety training, and become familiar with the Burrtec philosophy, “We’ll Take Care Of It!” before service commences.

All Burrtec staff members who provide services to the City of Santa Clarita will receive detailed information and training to prepare them for the new contract. Training will enable Burrtec t o provide a high level of service throughout the contract term

A. Training Route Drivers

All new drivers undergo training on solid waste and recycling programs, new container colors, and the proper and safe use of the specific collection vehicles. Training includes onboard systems, ride -along, and in -field evaluations, including driving and operating the equipment. The Division Manager and Route Supervisor routinely conduct driver training briefings to maintain safe and efficient operating standards. The local manager conducts a final competency evaluation and verification to validate that the driver can safely operate the specific collection vehicle. "On the Route" field observations assure that drivers are maintaining safe work habits and excellent customer service standards.

B. Training: CSRs

It is imperative that CSRs understand the City of Santa Clarita’s programs and report to the local, Santa Clarita Hauling Division, for their shifts. New CSRs will be trained on Burrtec’s custom software and the “We’ll Take Care Of It” customer philosophy.

C. Training: Mechanics

New mechanics will be trained in Burrtec’s “Stop the Drop” program, Department of Transportation Out of Service Criteria, and will be eligible to participate in collegiate level and vend or sponsored training events. OSHA compliant safety trainings and company policies will also be covered throughout the employee’s tenure.

4. Transition Services

a) Regular Meetings

Regular meetings among Burrtec and City staff are essential to a successful transition program throughout the agreement term. Coordination of activities, reporting, and customer service are routinely discussed, developing action plans that produce positive and effective results. Collaborative meetings are essential during the initial transition stages while customers become familiar with Burrtec and come to understand the “We’ll Take Care Of It” philosophy.

b) Activated Phone Lines

Customers utilize an exist ing phone number to call and ask questions about the new solid waste and recycling programs.

With minimal auto -attendant features, experienced Burrtec customer service staff located at our Santa Clarita office are prepared to answer all questions “live” , and in a helpful, courteous manner with bilingual (Spanish and other languages as requested) skills available.

Customer service will staff phone lines between 8:00 a.m. and 5:00 p.m. Monday through Friday and on Saturdays between 8:00 a.m. and 12:00 p .m. following observed holidays during the transition period and over the contract term. An automated telephone answering system will take messages from callers outside these hours. Customer Service Representatives will follow up on each message the follow ing business day.

c) Determining Routes

Burrtec will utilize the existing collection schedule as a basis to begin service. Future service level adjustments and additional services may require Burrtec to generate newly optimized routes to reduce wear and tear on the streets. The operations team has worked in the Santa Clarita Valley for a number of years is very experienced in developing efficient and safe routes. Customers will receive information indicating weekly collection schedules, new cart colors, and have the opportunity to speak with our local Customer Service Representatives should they have any questions about their scheduled pick -up day.

d) Vehicle and Container Delivery from Manufacturer

Burrtec's vendors are prepared to address any additional needs for the awarded service area. This includes the production and delivery of vehicles and containers as needed. Detailed logistics and timelines will be submitted to the City as required. Burrtec will secure a location or utilize the existing hauling yard for staging.

5. Public Outreach and Education Activities

A key to overall customer satisfaction and participation in waste diversion activities is providing detailed educational programs and infor mation. In partnership with The Musella Group, Burrtec gears its outreach based on the needs of the various customer groups ensuring we provide relevant, engaging, and consistent information on all City and CalRecycle requirements.

As a part of the transition, Burrtec will identify these groups and design the educational material accordingly.

These customer groups will include single-family, multi-family residents, Tier 1 & Tier 2 commercial edible food generators, and commercial services.

Burrtec's in-house capability to produce educational and promotional material in a bilingual (Spanish or other required languages) format is a critical asset for any transition period.

Burrtec Web Site

Burrtec's website at Burrtec.com/SCV will be updated with the City's specific collection program and services, including but not limited to:

• Transition plan
• Collection schedules
• Notices
• Program descriptions
• Service brochure

The City specific website is an additional tool for customers to obtain accurate and current information on recycling programs, household hazardous waste disposal, special collections, and SB 1383 program requirements. The website can also include links to the Cit y of Santa Clarita website for additional program information requested by the City.

6. Transition Coordination

a) Coordinated Customer Service Data

Burrtec will coordinate the transfer of customer data with the incumbent service provider. All pertinent customer information will be downloaded into new customer records. Information includes customer account number, service details, contact information, gate and access codes, roll-out services, or specific container staging and access information.

Using internal audit and mapping teams, Burrtec will identify all customers not currently receiving solid waste collection service, secure the customer's data, and provide them with program information.

b) Old Containers

Burrtec is committed to working with the current service providers, customers, and City staff to make this transition as smooth as possible. As part of a typical transition plan, Burrtec will schedule the removal and collection of any old containers from c ustomers and coordinate a seamless exchange for those customers that may be using containers from their current hauler.

7. Transition Schedule

Phase / Activity Start Date End Date
(1) PRE-CONTRACTING PHASE
(a) City identifies recommended proposer. 05/31/22
(b) Order Collection Vehicles 8/01/22 08/31/22
(2) CONTRACTING PHASE
(a) Contract Award/Execute Agreement 07/01/22
(b) Insurance 08/01/22
(c) Performance Security 08/01/22
(d) Execute Agreement 09/01/22
(e) Contracting Fee 10/01/22
(3) TRANSITION PHASE
(a) Transition Activities:
(i) Transition Planning 09/01/22 06/30/23
(ii) Transition Team Meetings (Weekly) 08/01/22 06/01/23 (iii) After Action Meeting 08/01/23
(b) Employment Activities:
(i) Invitation to Apply 05/01/23
(ii) Recruitment / Family Fair 05/15/23 06/01/23
(iii) Employment Start Date 07/02/23
(c) Equipment Activities:
(i) Collection Vehicles 01/01/23 05/15/23
(ii) Residential Cart Production 04/01/23 06/01/23
(iii) Commercial Bin Procurement 04/01/23 06/01/23
(iv) Residential Cart Distribution / Removal 06/01/23 06/30/23 (v) Commercial Bin Distribution / Removal 06/01/23 06/30/23 (d) Customer Activities:
(i) CSR at City Hall As Needed As Needed
(ii) Customer Service Training 06/01/23 06/30/23
(iii) Residential Account Information
Customer Update & Audit 03/01/23 06/01/23
Initial Billing & Reporting 07/01/23 07/01/23
(iv) Commercial Account Information
Verification & Sustainability Programs 04/01/23 06/01/23 Customer Upload & Audit 04/01/23 06/01/23
Initial Billing 07/01/23 07/01/23
(v) Routing 04/01/23 06/15/23
(vi) City Facilities 06/01/23 06/30/23
Initial Billing & Reporting 07/01/23 07/01/23
Initial Billing 07/02/23 07/02/23
(e) Education, Outreach & Diversion Activities
(i) Residential Service Brochure 01/01/23 03/31/23
(ii) Print & Social Media 04/01/23 04/30/23
(iii) Update Burrtec Website 04/01/23 06/01/23
(iv) Community Meeting 06/01/23 06/20/23

Phase / Activity Start Date End Date
(v) Local Organizations Presentation 05/01/23 06/30/23
(vi) Neighborhood Associations 06/01/23 06/30/23
(vii) Residential Services Selection 06/01/23 06/30/23
(f) Food Recovery Assistance
(4) SERVICE START 07/01/23 07/01/23
(a) Route Adjustments 07/01/23 08/01/23
(b) Compliance Review 07/01/23 09/01/23
(c) Identify Tier One & Tier Two Customers 07/01/23 09/01/23 (d) Assist Tier One & Recovery Inspections 07/01/23 01/01/24

8. Commencement Date of Collection

Burrtec commits to meeting the City's service implementation date of July 1, 2023. All required notifications and customer communications will be completed before the collection commencement date.

9. Commercial Generator Transition Plan Supplement
Burrtec's supplemental commercial generator transition plan is designed to highlight commercial generator changes and provide an opportunity for Commercial Service Recipients to adjust se rvice levels prior to the

contract start. Months in advance of the service start date Burrtec Sales & Recycling Coordinators will meet with commercial generators focusing on the following:

• Compliance with the new state diversion mandates
• Container size, frequency, colors, and labeling
• Commercial generator responsibilities
• Tier 1 & Tier 2 generator responsibilities
• Prohibited container contaminants
• Recommendations to “right size” service levels

Below is the supplemental transition schedule highlighting major milestones of the process.

Commercial - Phase I Activity Start
Date
End Date
(a) Contract Award 07/01/22
(b) Collection Vehicles 08/0
1/22
04/15/23
(c) Compliance Review 08/0
1/22
09/30/22
(d) Share Review Results with City Staff 10/0
1/22
10/31/22
(e) Commercial Customer Outreach (Most Impacted) 11/0
1/22
12/31/22
(f) Commercial Customer Outreach (All Others) 01/0
1/23
03/31/23
(g) Community Meetings 01/0
1/23
06/01/23
(h) Commercial Bins Added, Replaced or Painted 08/0
1/22
06/30/23
(i) Recruitment (Additional Commercial Drivers) 04/0
1/23
06/01/23
(j) Final Customer Container Selection 05/0
1/23
06/30/23
(k) Bins Delivered 06/0
1/23
06/30/23
(l) Service Start 07/0
1/23
07/01/23

Compliance Review: Burrtec will conduct a compliance review of existing Commercial Service Recipients using current MCR and MORe data. Customers are categorized into three groups:
• Most Impacted
• Minimally Impacted
• Exempt
Most Impacted customers include High Volume Generators and Low Volume Generators not required to participate in MCR/MORe programs. Minimally Impacted customers include compliant MCR/MORe

customers with minimum levels of service. Exempt customers include al l customers having received an MCR/MORe exemption.

Determine Waivers: Burrtec will review current MCR/MORe exempt customers and evaluate Low Volume Commercial Service Recipients to determine waiver eligibility. Burrtec will work with the City to develop an SB 1383 waiver process and categorize customers accordingly. The City will be required to approve all waivers prior to issue.

Conduct Waste Assessment/Route Review: Burrtec will collaborate with City Staff to develop a “best approach” customer awareness and education campaign for programs starting July 2023. Most Impacted customers may receive a site visit from Burrtec Sales and Recycling Coordinators (SRCs). SRCs will visit the customers’ location, conduct a waste assessment, determine if prohibited co ntaminants are present in containers, and provide a mockup service program best suited for the customer’s respective disposal needs.

Updated bin/cart color information and the new corresponding service rates will be included in the site visit.

The goal will be to give Most Impacted Commercial Service Recipients at least six months to either modify their current operations or budget for the new program impacts. Compliance Review and site visit data will be used to adjust model assumptions and optimize existing and potentially new routes.

Minimally Impacted Customers: Burrtec will focus on the Minimally Impacted Customer group through site visits and/or educational materials with a goal of giving these Customers at least 90 days to prepare and educate their employees before implementation.

Commercial Equipment: Burrtec’s container maintenance facility is centrally located in the City of Santa Clarita at Burrtec’s Santa Clarita Hauling Division. Burrtec will complete bin repairs, bin washing, SB 1383 paint and labeling requirements, and maintain an adequate container inventory at this facility. Commercial serviced customers, including multi-family, mixed-use, and City facilities, will have an opportunity to change or modify their collections subscriptions. Necessary container changes will be completed at any time and as requested by the customer. Program and service option information will assist customers in selecting containers and providing awareness for those programs that are best suited for their needs. B urrtec's SRCs will facilitate the solid waste needs assessment to maximize diversion and reduce solid waste disposal costs.

Commercial Education & Outreach
Burrtec will communicate with existing commercial customers in person, through mailers, using social media platforms, print media advertisements, and public meetings. Print media and materials are ideally generated and distributed using recycled paper content manufactured at local businesses.

Additional advertising in local newspapers and on social medi a platforms encourages public meeting participation educating customers on essential topics such as sustainability and organics recycling

requirements. Santa Clarita commercial customers may already be familiar with Burrtec's existing social media presence in the Santa Clarita Valley.

Facebook: https://www.facebook.com/burrtecscv
Instagram: https://www.instagram.com/burrtecscv
In addition, Burrtec utilizes KHTS to disseminate pertinent information. Burrtec will also utilize the following local resources for commercial outreach activities:

The SCV Signal and SCVTV
The Santa Clarita Valley Business Journal
Santa Clarita Valley Chamber of Commerce (SCV Chamber)
The Valley Industrial Association (VIA)
Rotary Club of Santa Clarita (SCV Rotary), Business Groups SCV Economic Development Center Outlets such as podcasts and print

Full-color, multilingual service brochures will be distributed to existing commercial customers to familiarize them with service protocols, diversion requirements, and service options. Burrtec representatives will conduct meetings and speak with local businesses as part of the transition team's public outreach effort.

Exhibit 6
Administrative Charges and Penalties
Item Amount
a. Failure to respond to each complaint within three (3) Work Days of receipt of complaint. $100 per incident per Service Recipient. b. Failure to maintain call center hours as required by this Agreement. $100 per day.
c. Failure to submit to City all reports by the deadlines required under the provisions of this Agreement. $100 per day.
d. Failure to include all parts of quarterly and annual reports specified in Sections 22.02 and 22.03 in the submitted report $100 per day. e. Failure to submit to City all payments by the deadlines required under the provisions of this Agreement.
1% of the total amount due if fees are 1 – 10
days late; and 10% of the total amount due if
fees are more than 10 days late.
f. Failure for Collection Container to be compliant with specifications of Exhibit 4.
$50.00/each Collection
Container not compliant.
g. Failure for Collection Container to be compliant with SB 1383 labeling requirements.
$50.00/each Collection
Container not compliant.
h. Failure to display Contractor’s name and customer service phone number on Collection Vehicles. $100 per incident per day. i. Failure to Collect a missed collection Container by close of the next Work Day upon notice to Contractor, that exceeds twenty (20) in any Calendar Year.
$1,000 per Calendar year,
plus $10 per incident per
day.

j. Failure to repair or replace damaged Containers with in 5 working days, that exceeds twenty (20) in any Calendar year. $1,000 per Calendar year, plus $10 per
incident per day.
k. Failure to maintain collection hours as required by this Agreement. $250 per day.
l. Failure to have Contractor personnel in Contractor -provided uniforms.
$25 per day per
employee.

Item Amount
m
.

Failure of Contractor to follow Recyclable Materials and Organic Waste Contamination and Overage procedures as set forth under Section 5.07 and 5.13.
$100/day for failure to
implement correction
plan.

n. Vehicle fluid leak incidents from Contractor Collection Vehicles in excess of one (1) per quarter and in excess of approximately 5 gallons as determined by City staff
$5000 per incident in
excess of one (1) per
Quarter

o. Failure of Contractor to provide proof of performance bond as required by this Agreement
Agreement Default/$500
per day
p. Failure of Contractor to provide proof of insurance as required by this Agreement
Agreement Default/$500
per day
q. Failure to provide City with documentation verifying Diversion, as outlined in Section 8.01.1, was achieved.

$10,000/Quarter
r. Failure to Collect holiday trees on Collection Days. $25 per day. s. Failure to commence service to a new Service Recipient within seven (7) days after order. $150 per day
t. Failure to initially respond to a Service Recipient complaint within one (1) business day.
$50.00 per failure to
resolve customer
compliant or request

u. For each occurrence of failure to properly return empty Containers to avoid pedestrian or vehicular traffic impediments or to place upright with lids secure which exceeds ten (10) such occurrences annually.
$150

Exhibit 7
Customer Service Plan
For Burrtec, customer service activities are just as important as excellent route performance. We maintain a local office in Santa Clarita staffed with local employees who understand the unique characteristics of the cities they serve. Customer service is the cornerstone on which Burrtec Waste Industries, Inc. was built.

This philosophy is reflec ted in all areas of our business and is the key objective in developing our service policies and procedures. Every Burrtec employee's mission is “We’ll Take Care Of It.”

• Knowledgeable Customer Service Staff

Burrtec's Customer Service centerpiece is
our caring staff supported by a technology
network designed to provide instant access
to information. Excellent customer service
is Burrtec's Number One objective, and this
philosophy is reflected in every facet of its
personnel training and procedures. As o ur
ambassadors to the community, all Customer
Service Representatives ("CSRs") receive in -house training, including a thorough explanation of Customer Service Policies. Procedures clearly outline the steps needed to resolve customer service issues. Burrtec CSRs are trained to operate and understand the computer systems and customer database before responding to customer calls. Burrtec has over the past 20 years provided the City of Santa Clarita with well -trained, knowledgeable CSRs who are fully aware o f the Company’s procedures and contractual requirements. Representatives participate in periodic and annual training sessions.

• One Call Goal

Burrtec aims to answer every customer question and resolve every customer issue with just one call.

CSRs are em powered to provide the customer with “one call” resolution to accomplish this goal.

Remarks are entered for each account upon contact with appropriately detailed comments regarding the nature of the customer contact and the resolution. Inquiries and resolutions are categorized by type and are reported and reviewed by Burrtec management to identify trends and root causes, enabling quick corrective actions as warranted. Callbacks are completed each morning with customers who had left a message during off business hours the previous day or weekend. Customer Service Representatives can create work orders at the time of the call, provide customers with a work status update, and will reconcile and close completed work orders at the end of each business day, en suring an accurate record is maintained in the system.

• Customer Service Call Center

The City of Santa Clarita customers will continue to be directed to Burrtec's local customer service call center at 26000 Springbrook Avenue, Unit 101, 661-222-2249, servicing the contract area. Call centers are staffed with trained and experienced “CSRs” with multilingual capabilities Monday through Friday 8 AM – 5 PM. All call centers at each of the Burrtec Division offices can support or relieve capacity as needed. Additional customer service representatives will be available for transition beginning one to two weeks prior to the rollout of new services.

1. Service Recipient Billing

A computerized accounts receivable system generates customer billings for uniform service fees, surcharges, and discounts. Burrtec's Billing Management Department manages and maintains this system in Fontana, CA. Daily Customer Service Representatives re ceive process service requests and create and close work orders, effectively reconciling the customer's account information in real -time.

The Santa Clarita Customer Service Manager will submit a billing request to the Billing Department.

The Billing Department reviews, verifies and processes the billing files. The file is then uploaded to an

invoice fulfillment center to process and prepare the mailing. The invoice processing time from the request for billing to the actual mailing of the invoice is approximately forty-eight (48) hours.

a. Invoice Content

Burrtec provides current and up -to-date information on the invoice. The invoice includes Burrtec's contact information, including email, itemized costs by services, and messages promoting paperless invoi cing and electronic payments. Each invoice will include payment directions and if a single-family dwelling invoice is pre-paid annually a one-month discount.

b. Frequency

All residential customers will receive an advanced quarterly billing for the upcoming service period. Remaining customers will be invoiced monthly. Invoices are sent on or before the first day of each billing period.

c. Electronic Invoicing

Burrtec customers have the opportunity to reduce paper waste and receive electronic invoices at no additional charge. Customers participating in the electronic invoicing program continue to receive newsletters and other important program information. Par ticipants have the opportunity to receive correspondence by mail upon request.

d. Inserts & Statement Messages

The invoices will include a statement message with important reminders or inserts such as an application for automatic bank account payment deductions, a holiday schedule, a customized newsletter, or other information requested by the City.

e. Late Payment

1) Residential, Multi-Family, Commercial, and Mixed Use

All residential, multifamily, commercial, and mixed -use invoices are due and payable by end of billing period. Burrtec will mail a reminder letter to any customer that has not paid their bill within 30 days. The letter will indicate payment was not received and warn that late fees may be applied beginning the first day of the following month after the initial invoice was mailed. If an account remains unpaid after 90 days from the due date, the city will be notified, and customer reminder letters sent indicating the delinquency. A second letter will advise customers that the account remains unpaid, contain the balance due, including late fees, warn that delinquent balances will be sent to a collectio n agency, and service will be disrupted unless the account is paid in full. Returned check fees may be charged to the customer’s account.

2) Billing Disputes

If a discrepancy is discovered in an invoice presented to a customer, Burrtec's Santa Clarita management team will work with the customer to review, understand and resolve the concern. A detailed and thorough review of the account's current service levels requested service adjustments, additional services, or cancellations will be evaluated in conjunction with account “remarks” and work order history created by Customer Service Representatives during interactions with the customer. The customer will receive updated information outlining why charges were incurred or details of necessary adjustments made to the account.

2. Technology Network

The existing Burrtec technology network consists of two primary components: (i) Telephone system and (ii) Customer record management system (“CRM”).

a. Telephone System

Burrtec's telephone system is a full-featured Mitel Voice over Internet Protocol (VoIP) system with:

• Multiple call paths offer several different paths/ways to receive an incoming customer call • Multi-queue enables CSRs to be logged into multiple queues at one time, offering efficiency and increased availability during unexpected system or Santa Clarita power outages • Full Automated Call Distribution (ACD) reporting capabilities • Complete off-site, seamless overflow/failover systems in a remote data center • Data forwarding at every call center site uses Multi-Protocol Label Switching (MPLS) for ensured communication abilities

Burrtec’s Santa Clarita Hauling Division local phone number 661-222-2249 has been used in Santa Clarita since 2002. Burrtec’s telephone system enables real-time monitoring of incoming calls, call duration, and calls on hold. The system displays the real -time status of calls in progress, and the status is monitored by the Lead CSR and the Customer Service Manager. The Corporate front office receptionist also monitors the system as a secondary status review. The Customer Service Manager, the Lead CSR, and the Receptionist have call load visibility in the Central Call Center and e ach Division Office. They can redirect calls to available operators irrespective of their office location.

Should a caller be on hold for 90 seconds, the system offers the caller the option of continuing to hold or being transferred to a message center. Callbacks to recorded messages received after hours are made the next business day. Three more attempts will be made if a caller is not reached on the first attempt. An electronic log of message center activity is updated with each call and maintained in the system, and available for inspection by Los Angeles County representatives at any time. CSRs encourage callers to provide an e-mail address or cell phone number to provide updates to the caller without interrupting the caller with a return phone call.

b. Customer Record Management System

The ability to redirect calls to any available CSR regardless of office location is possible because of the versatility of the CRM System technology used at Burrtec. Burrtec has developed a customized in-house Customer Relationship Management software platform that is foundational to the hauling operations called 'WASTEC'. WASTEC fully integrates accounts receivables, dunning/lien letter notifications, customer invoice presentment, online bill pay, dispatch work order system, and routing logistics that all tie together to ensure that services invoiced accurately match services rendered. This is accomplished by using, Burrtec developed Geographical Information System (GIS) application to regulate all rate structures av ailable in WASTEC to each specific service address by geocoding every customer to a digital street network. This GIS system also facilitates the ongoing optimization of commercial and residential routes. This software and all related data, along with other vital Burrtec applications and systems, reside on a host of servers. These servers are housed at two regionally separated off -site and highly secure data centers rated at N+1 level redundancy. Servers at each data center replicate to the other data center throughout the day.

Further, all critical hard drives are disk mirrored and striped (RAID 10 level). Burrtec also backs up all data on premise, off premise, and in the cloud. Burrtec’s data is immutable, encrypted, and air gapped (offline, disconnected, and inaccessible from the internet). Burrtec's proprietary CRM is the source of every customer subscription and history. Each customer record in the system includes the details about the customer's subscription, service history (including special se rvices performed such as add-on services, Bulky Item pickups, temporary bin orders, and the like), call history, call disposition, and payment history. The Central Call Center and each Division Office are linked to the CRM so that any CSR can assist any c ustomer from any Burrtec location. Once the caller's

service address is located, a supplemental pop-up screen is available to the CSR with additional vital details regarding unique services and special events in the caller's community. Daily logs of complaints are maintained and are available to the City for review upon request.

c. Work Order Processing

Each customer call requiring service action is recorded in Burrtec’s customer record management system ensuring work orders are scheduled as an action item for the appropriate driver/supervisor.

Once the service action is completed, the final resolution of the customer call is input into the customer database system and recorded on the individual customer records. Service actions include:

d. Website

The City of Santa Clarita will have its own dedicated website which mirrors Burrtec's recently overhauled and relaunched website. Burrtec's website will provide City of Santa Clarita residents and businesses with information on payment methods, collection services, recycling legislation, event services, ways to contact us, and more. The website will detail Santa Clarita current services and rates, diversion options available, and allows Service Recipients to submit service changes, inquiries, complaints, o r queries. The website is ADA compliant and has an accessibility option.

The website contains City of Santa Clarita specific programs, proper set out, educational materials, newsletters and program descriptions.

3. Staffing Levels
Extra Pick-Up Courtesy Pick-Up Miss
Damage Claim Exchange Delivery
Load Load/Dump No Return
Relocate Over Flow (Overage) Complaint
Oil Pick-Up Bulky Item Attn Supervisor
Attn Driver Complement Attn Sales
E-Waste Pick-Up Recycling Contamination Tires
Appliance Metal Delinquent/No Service
Delivery Extra Bin/Barrel Resume City Requested
Exchange Damage Exchange/Leak Exchange/Clean
Exchange Increase Exchange Decrease Exchange Graffiti
Exchange Locking Bin Exchange Lid Missing/
Broken
Other

Burrtec's, City of Santa Clarita located call center will maintain a staff of twelve (12) customer service representatives. If the Contractor is able to demonstrate through customer service data, per Article 19, that a reduced number of customer service representatives is sufficient, Contractor may request a reduction in staffing. Any reduction in staffing must be requested in writing and approved by Agreement Administrator. Staffing includes front counter walk -in serviceability for City of Santa Clarita residents and busin esses who prefer to meet with a representative in person. The staffing level will include assistance provided by the customer service manager during peak hours or the adaptability of Burrtec's Mitel VoIP System, enabling managers to allocate additional resources from nearby hauling facilities to limit unforeseen wait times.

The Customer Service Manager periodically reviews call center statistics such as Make Busy Time, Average Speed of Answer, and Average Talk Time to ensure key performance indicator goals are maintained. Daily monitoring of calls offered, calls handled, and abandoned calls ensure the highest service level and percentage of answered calls.

4. Payment Programs

a. Payment

Burrtec offers several convenient payment options for its customers. Payments can be made by (1) mailing a check, (2) subscribing to an electronic payment program, (3) a free 24 -hour automated call-in payment service using a touchtone keypad for credit card and electronic check payments, or (4) calling customer service to process an electronic check (ACH) or credit card payment. The flexibility to select payment options is offered at no additional charge. In addition to available electronic alternatives, customers are always welcome to visit our Santa Clarita office and process cash, check, or electronic payment in person. Eligible custom ers paying a full year in advance will receive one month’s credit for services provided.

b. Refunds

Burrtec's automated process ensures customers receive timely refunds of overcharges on advanced payments after canceling services. Refund requests are proce ssed within 30 days from the date of cancellation.

Exhibit 8
Collection Service Operations Plan
Burrtec’s continued growth and extensive experience in collection programs, processing and diversion have situated the company in a position to ensure that necessary resources will be available during the transition period and contract term.

1. Vehicles

New collection vehicles are on order to service the City of Santa Clarita in preparation for a contract award.

Burrtec will utilize uniquely numbered, new model year 2023 vehicles with a useful life expectancy of fifteen (15) years. This will include:

During manufacturing and as part of Burrtec’s transition plan, collection vehicles are inspected periodically by Burrtec fleet personnel for conformance to required specifications. New collection vehicles received for operations undergo performance testing, onboard system installatio n, communication device setup, safety equipment checks, and fitted with appropriate identification requirements specified in the contract upon delivery. Additional fleet vehicles have been selected for use, ensuring no service interruptions at the onset of the contract. A complete inventory list will be provided to the City prior to contract service start date.

a) Automated Collection Vehicles

The automated side loader is equipped with an automated arm (integrated with the body), giving the best weight distributions and highest payloads. The 1,000-pound lifting mast reaches 108" with a 10-second dump cycle. Carts may be dumped and returned from any position without retracting the lift. The self - leveling clamps handle 30 -105-gallon carts. The packer design al lows for better compaction, container clearance, and helps prevent spillage behind
the compactor systems. The hydraulic packer
computer system controls are preset to engage
automatically after the programmed number
of carts are dumped.

b) Commercial Collection Vehicles

The commercial front -end loader (FEL) is
equipped with an automated arm and
moveable fork system (integrated with the
body), giving the best weight distributions
and highest payloads. The 10,000 -pound
arm capacity fills a 12 cubic yard hopper
and is specially equipped with a tipper
mounted to the crossbar to service carts
received from low-volume generators. The
hydraulic packer computer system is preset
to automatica lly engage after the
programmed number of containers have
been dumped. The packer design allows for
Quantity Type Model Year Useful Life
1 Automated Autocar Electric 2023 15
26 Automated Autocar 2023 15
16 Frontloader Autocar 2023 15
1 Scout Truck Freightliner 2023 15
1 Bin/Barrel Flatbed Freightliner 2023 15

better compaction, container clearance, and helps prevent spillage behind the compactor systems.

c) Other Vehicles

Bulky item collection vehicles may include a front loader for trash and a non -compacting flatbed for e- waste, white goods, and other recyclable material. Flatbed or box vans are used for barrel and bin delivery, exchange, and removal operations. Vehicle
construction and design ensure solid waste or liquids will not blow, fall, shift or leak out of the truck onto the street.

Scout trucks equipped with hook and chain hold -down
equipment ensure bins are safely secured and withstand
travel over steep or rough t errain. Every vehicle comes equipped with a shovel, broom, spill prevention kit, and fire extinguisher.

d) Specialized Equipment

Burrtec serves many customers throughout Southern
California; some of these accounts may be in isolated, hard - to-service or have space limitations such as the Newhall and Sand Canyon service areas. Our experience includes hard -to-access mountain roads, unpaved desert roads, narrow roads, dirt roads, tightly developed urban areas, and other atypical roadways.

These service chall enges may require smaller
collection vehicles that can safely and effectively
maneuver in difficult service areas. Custom -built for
each circumstance; specialized vehicles include either
manual or automated collection methods. While no
single service option may be ideal, Burrtec is prepared to provide equipment alternatives to facilitate program compliance.

e) Vehicle Specifications

The requested vehicle specifications are identified
below.

Fuel
Type Size # of
Axles GVWR Capacity # of Collection
Compartments
Side Loader CNG 36 yd3 3 54,900 10 Ton One
Side Loader EV 36 yd3 3 54,900 10 Ton One
Front Loader CNG 40 yd3 3 54,900 10 Ton One
Scout Truck CNG 1-3 Bins 2 26,000 5 Ton Zero
Flat Bed CNG 60 yd3 2 26,000 5 Ton One

f) Reduction of Air Emissions and Wear & Tear on City Streets

Burrtec continues developing and implementing programs at its facilities with positive environmental impacts.

1) Reduced Air Emissions

Burrtec utilizes vehicles powered by Compressed Natural Gas (CNG). CNG is the same type of gas commonly used in household appliances and as a home heating source. The CNG clean fuel technology will help the environment by producing less exhaust emission pollutants than standard diesel-fueled trucks. Burrtec's current CNG fuel is derived from Renewable Natural Gas (RNG) resources produced in association with dairy farms and supplemented by landfills not eligible to meet SB 1383 procurement requirements. With these "near zero" trucks and investment in fueling system installation at the Santa Clarita Hauling Division, Burrtec re mains committed to improving the environment. All alternative fuel vehicles are equipped with the L9N Near Zero Emission Gas Engine, compliant with current EPA, CARB, and South Coast AQMD emission requirements.

Burrtec will aid the City in achieving obligations set forth by the SB 1383 Procurement of Recovered Organic Waste requirements when reliable volumes of CNG transportation fuel become available.

CalRecycle's current resource for anaerobic digesters
https://www.calrecycle.ca.gov/organics/slcp/procurement includes a list titled California Anaerobic Digestion Projects Accepting Organics Waste from the Municipal Solid Waste Stream (May 2021) .

This list details the status of 34 statewide anaerobic digesters with the potential capability to create renewable CNG Transportation Fuel. Of the 34 facilities listed, the status indicates 3 "Inactive" and 16 "Pending," totaling 19 anaerobic digesters (55.88%) unavailable for use. Of the rema ining 15 operational facilities, only five produce CNG transportation fuel required to meet SB 1383 procurement mandates for the entire state.

2) Reduced Wear & Tear on City Streets

28’-0”
Inner Radius

Burrtec team members, who have lived in Santa Clarita for more than thirty years or have worked at the Santa Clarita Division for more than fifteen years, will conduct a thorough and comprehensive study of the existing routes currently operated by the incumbent within the franchise area during the implementation period. Burrtec's geographic information system (GIS) team members will develop route maps, verify routing requirements, and begin to develop the operational platform used by our drivers. GIS team members focus on key performance indicators to optimize routes, including bu t not limited to:

• Container counts
• Tonnage generation
• Labor hours
• Fuel costs
• Miles driven per route
• Start times
• Distance to disposal sites
• Facility hours of operations
• Time sensitive stops (schools and shopping centers)
• Traffic flow and turns required

Route optimization sets the following goals:

• Efficient use of resources and equipment
• Minimize the carbon footprint of the collection service • Ensure the minimum number of changes and disruptions in collection service for existing customers

g) Vehicle Technology

(1) Lytx Safety System

The Lytx system is deployed on all Burrtec collection vehicles utilizing a combination of cameras, GPS, G-force measurement, and artificial intelligence (AI) to promote safe driving techniques, to detect possible acc idents or unsafe activities, and specifically designed to work in areas with limited cell service. Burrtec uses the data collected through the Lytx system and transmitted to the Safety Team to train and coach safe behaviors and driving skills. The training consists of various methods that include one on one video reviews of unsafe acts or conditions and the posting of videos that demonstrate safe driving practices in driver breakroom areas. The Lytx system is utilized by fleets nationwide to reduce the pote ntial for accidents and injuries. Burrtec currently has this system installed on over 600 vehicles. The Lytx system will meet the requirements for Video and GPS as outlined in the RFP.

(2) Global Positioning System (GPS)

GPS data will track a vehicle's path route with lines or dots superimposed on a map. Data is gathered, including date, time, speed, direction, location (address), and available in reports. Reports will be provided within two business days of the request for a specific time or a geographic are a.

Data is retained for a minimum of 14 calendar days. The minimum ping frequency of occurrence that GPS data is received from the vehicle will be at least every ten seconds for all vehicles when within the service area.

(3) Video Equipment

Burrtec's colle ction vehicles utilize forward video recording equipment to validate service complaints such as missed collections and other items of interest and a camera facing solid waste as it falls into the hopper. Video equipment will record once a vehicle leaves th e yard during days of operation. Video will be geotagged for location, time/date stamped, and adequate resolution to identify the location serviced. Videos will be retained in an electronic format for a minimum of 14 calendar days. Copies of videos or scre en capture of a specific day, time, or location will be provided within 48 hours of the request.

(4) Waste Facing Cameras

Onboard truck systems utilize cloud data platforms to document photographic evidence of contamination and cellular GPS systems to track and record service location, date, and time information. Onboard systems will aid in targeted route reviews.

h) Vehicle Appearance

All Burrtec collection vehicles will uniformly display the Burrtec color scheme, white with a bold horizontal burgundy stripe on the body and horizontal orange and burgundy stripes on the cab. Collection vehicles will be identified with the company name in a contrasting color and constructed such that solid waste or liquids will not blow, fall, sift, or leak out of the truck onto the street. Vehicles are repainted when reasonably required to maintain a positive public image. Vehicles are equipped with general safety equipment, fire extinguishers, shovels, broom, and spill prevention kits.

Automated side loaders and commercial collection vehicles may include promotional signs regarding recycling, diversion, and safe handling of unpermitted waste with text, graphics, and design approved by the City. The billboards can be changed periodically, with various trucks carrying different messages to maximize public education. Below is an example of an outreach sign currently used in the Santa Clarita franchise area.

i) Vehicle Maintenance Program

Management ensures all divisions comply with Motor Carrier Safety regulations and terminals conform to the Basic Inspection of Terminals (BIT) Program standards. Each regulated vehicle is inspected per California Vehicle Code 34505.5. Beginning with training, monthly maintenance reviews and preventative maintenanc e programs are critical components to ensuring compliance. Each program component is continually reviewed for effectiveness, updated to maintain compliance, and has resulted in the Satisfactory rating on Safety Compliance Reports / Safety Record Updates co nducted by the California Highway Patrol.

Training programs include but are not limited to:

Topic Description
Safety Training CalOSHA required industry-specific safety training CNG Tank Inspector College-level certification course authorizing employees to inspect CNG tanks
Air Conditioning (US EPA 609 Cert) Certification program authorizing employees to recharge and troubleshoot AC systems
Oil Analysis Read and understand fluid analysis report results Cummins Insite/QuickServe Use of Cummins engine software Allison transmission Understand how to use Allison software DOT OOS Criteria Understand out of service criteria
Tire/wheel OOS criteria Understand out of service criteria for tires Tire/wheel mount & demount Safe installation and removal of tires Tire repair How to safely repair a tire
Merritor Brake & Wheel Brake inspection training
Chassis/Air Brake ABS Understand how to service and maintain air systems LNG/CNG Troubleshooting Troubleshoot fuel systems
CNG/LNG Hose & tubing Understand how to build and maintain fuel lines Stop the Drop Hydraulic hose routing & spill prevention ASL Arm Hydraulics Proper arm maintenance
Battery, alternator & starter Charging system maintenance Suspension systems Understand how to service and maintain suspension systems
Steering systems Understand how to service and maintain steering systems Cooling system maintenance Understand how to service and maintain cooling systems

Standard operating procedures outline maintenance program requirements, record-keeping activities, and preventative maintenance schedules. Specific performance metrics are the focus of Burrtec's monthly maintenance review program. Key performance metrics i nclude but are not limited to the following:

• Labor hours and productivity
• Labor details by vehicle
• Out of service journal records
• Scheduled preventative maintenance completion
• Multiple vehicle repairs
• Major repairs required
• Non-safety sensitive backlog

j) Vehicle Maintenance Schedule

Trucks are maintained in Burrtec’s Santa Clarita yard by seasoned mechanics. Burrtec's robust preventative maintenance program will ensure all vehicles are in good, safe, neat, clean, and operable condition at all times. Collec tion vehicles will be thoroughly washed, steam cleaned, and regularly painted to present a clean appearance. Burrtec will make all collection vehicles available for inspection by City staff upon request. Burrtec agrees to replace or repair to the City's sa tisfaction any collection vehicle that the City determines to be of unsightly appearance or in unsatisfactory operating condition.

Vehicle maintenance schedules are designed to ensure vehicles are maintained at the highest state of readiness.

1) Daily Inspections

• Driver cab cleaning
• Driver vehicle inspections conducted
• Air brake inspections
• Pre-Trip - Before work commences
• Visually - While on the route and during disposal operations • Post Trip - Upon completion of daily activities

2) Weekly Activities

• Vehicle washing
• Vehicle brake inspections performed by the maintenance department • Air brake test completed
• Brake shoes or pads inspected
• Brake drums or rotors inspected
• Air lines, cans, and brackets inspected
• Wheel seals checked
• Back up alarm tested
• Back up lights inspected
• Brake lights inspected
• Back up camera inspected
• Repairs reported, recorded, and completed
• Vehicle tire inspections performed by the maintenance department • Tire tread depth measured
• Tires air pressure checked
• Tires inflated to manufacturers' specs
• Tires with defects or low tread changed
• Tires matched by the tread depth
• Repairs reported, recorded, and completed

3) Monthly Inspections

• General vehicle inspections scheduled every 30 days comprising of over forty (40) items inspected on each vehicle in the following component groups • Vehicle Body
• Hydraulic System
• Engine Fluid Levels
• Cooling System
• Air & Brake System
• Fuel System
• Chassis and Suspension System
• Cab Controls
• Decals & Paint
• Safety Devices
• Camera System
• Registration and Documentation

4) Quarterly Inspections (every 90 days)

• Includes the monthly vehicle inspection and adds the following inspection requirements • Coolant sample sent for analysis
• Coolant pH test
• Engine oil sample sent for analysis
• Engine air, fuel, and oil filter change

5) Semi-Annual Inspections (every 180 days)

• Includes the monthly vehicle inspection and adds the following inspection requirements • Coolant sample sent for analysis
• Coolant pH test
• Change engine oil. Sample sent for analysis
• Transmission, air, fuel, and oil filters changed
• Transmission fluid sample sent for analysis
• Hydraulic fluid sample sent for analysis
6) Annual Inspections (every 365 days)

• Includes the monthly vehicle inspection and adds the following inspection requirement s • Inspection of the hydraulic system
• Inspection of the transmission system
• Coolant is changed and the sample sent for analysis
• Manual Transmission/Differential general inspection
• Manual transmission oil sample sent for analysis
• Gear/differential fluid sample sent for analysis

7) Road Calls

Burrtec’s maintenance program is designed to ensure the optimal readiness level of collection vehicles. Burrtec maintenance departments are equipped to respond rapidly to immediate driver needs if breakdowns occur. Designated technicians respond to drivers' "Road Calls" for assistance using vehicles specially equipped to remedy most mechanical failures that can occur in the field. An adequate amount of well-maintained spare equipment is available should repairs require the vehicle to be returned to the hauling yard or be placed out of service for an extended period. Burrtec's onsite approach allows technicians to respond within one hour of the breakdown, minimizes driver downtime, and reduces potential service delays.

2. Containers

Burrtec has secured an allotment of time in the manufacturing schedule for container production from its vendors to fulfill the contract award requirements. Consistent with SB 1383 regulations and contractual requirements, containers will be colored and labeled with the required languages and signage explicitly designed to facilitate diversion goals and convey general safety information.

a. Past Experience

Burrtec has long -standing relationships with two primary container manufacturers. For more than two decades, the Rehrig Pacific Company has manufactured Burrtec automated carts. Consolidated Fabricators, now Wastequip, has continued to supply Burrtec with commercial bins and roll -off boxes for nearly three decades. Burrtec’s long -standing and successful partnership with these companies has provided a platform for Burrtec management team members to provide input in the design, operational efficiency, and supply chain management.

1) Rehrig Pacific

The Rehrig Pacific Company was first established in 1913. For over 100 years, Rehrig Pacific has believed the key to success lies in making products that give customers real advantage. Today, Rehrig Pacific is in its second century of business, carrying on under the leadership of the founder's great-grandson. The Rehrig Pacific Company continues to build upon its expertise in manufacturing and extensive knowledge of customers' operations to create new solutions for customers.

2) Consolidated Fabricators

Since 1974, Consolidated Fabricators has committed to delivering a line of solid and innovative products focused on performance, product development, fabrication, and delivery. Consolidated Fabricators has become a reliable business partner within the industry, and in 2020, Wastequip, the leading North American manufacturer of waste handling equipment, added Confab to its portfolio of brands. This acquisition allows Confab additional operating efficiencies to serve it s customer base better.

b. Sufficiency of Capacity

Customers will be able to choose a variety of services offered by Burrtec’s preferred source -separated container collection system when considering their material stream volumes and individual need for flexibility. Cart and bin serviced sectors, including multi -family complexes, will be included in the source-separated system. Customers will be able to source separate recyclables, organics, refuse, and food waste. This service combination is designed to max imize diversion while minimizing the contamination of customized services amongst customers. The variety of services offered will enable service recipients to receive clean, efficient, and cost effective collection services. Available container dimensions are shown below. Additional recycling and organic waste containers are always available to customers upon request.

Container Dimensions
Container Height Width Depth
35 Gallon Cart 36” 17” 17”
65 Gallon Cart 38” 24” 24”
95 Gallon Cart 41” 26” 26”
1 Cubic Yard Bin 29” 72” 24”
1½ Cubic Yard Bin 36” 72” 30”
2 Cubic Yard Bin 44” 72” 35”
3 Cubic Yard Bin 53” 72” 42”
4 Cubic Yard Bin 58” 72” 51”
6 Cubic Yard Bin 71” 72” 66”

c. Bin Enclosures and Limited Space

1) Bin Enclosures

Burrtec aims to maximize container utilization and
operational efficiency when collecting waste,
recyclables, and organics. Efficiency is realized
when the driver uses minimal movements to
position containers for servicing. Appropriately
sized enclosures, containers, and service frequency
assist in maximizing collection efficiency, driver
safety, and reducing wear and tear on City streets
by limiting the number of times vehicles enter the
premises each week. Properly sizing enclosures
and providing an adequ ate number and size of
containers reduce overfilled occurrences,
accumulation of materials next to the container,
and the use of unauthorized containers for material
storage. Burrtec maintains staff capable of assisting
City Planning Departments with urban planning
and development expertise specifically suited to
address "Design Guidelines for Solid Waste,
Recyclable, and Organics Enclosures."

Enclosures must be designed to comply with applicable building requirements, including 14 CCR Section 18989.1 CalGreen Building Codes as outlined in SB 1383 regulations. Enclosures must be located no more than 150 feet from any residential unit for multi-family residential projects. Ideally, containers should be placed so that they can be easily accessed and are not blocking each other.

Adequate area should be kept around the bin so that lids can be shut when not in use.

Some businesses and m ulti-family projects prefer to store collection containers in a room or area attached to the business or residential project. These may be acceptable storage methods if the area complies with City development standards with bins positioned in a manner Burr tec can efficiently access for service.

The actual type and amount of service will depend upon the specific needs of a business or multi - family project. Burrtec’s Recycling Coordinators will first use this information to conduct site visits to customers, verify container counts, schedule follow -up waste assessments, and begin "right - sizing" recyclable and organic recovery programs. Burrtec staff will validate compliance with AB 827 and SB 1383 regulations when conducting waste audits and assessments or pro cessing waiver applications.

2) Limited Space

Burrtec will provide alternative container sizes to residential customers and older shopping centers with limited parking and no enclosures such as Old Town Newhall, Lyons Avenue, and Sierra Highway. Alternative container sizes will have the same commodity selections as would have been initially provided. For example, up to 3 – 35 gallon carts will be provided in instances where larger containers could not be accommodated due to space restrictions for cart storage or set out sites.

Additional containers are also available in instances with commercial businesses or multi -family dwellings. Burrtec will assist the City with waiver-related activities under SB 1383 requirements as listed below.

• Upon customer request
• Collected and review waiver applications
• Determining initial qualifications
• Record keeping and retention

Waivers will be valid for not more than five years. Customers may request a waiver for the business' organic waste collection requirements if the amounts of organic waste are as follows.

• Less than 20 gallons for businesses that produce two cubic yards or more of total solid waste per week or
• Less than 10 gallons for businesses that produ ce less than two cubic yards of total solid waste per week

Customers with legitimate space constraints requesting a waiver from their obligation to recycle organic waste should be applicable in limited scenarios. Limited space waiver requests are expected to decrease in use over time once building standards include adequate container space requirements for organic waste collection. Physical space waiver applications will include photographic evidence when submitted for approval.

d. Container Appearance

Variable container sizes will be available to suit customers' individual needs. Burrtec will provide SB 1383 colors and labels for all container sizes. Labels for each service sector will maintain continuity with messaging to strengthen the edu cation and outreach efforts. Residences can expect to see the same prohibited and authorized materials for each container at their home and place of business.

1) Container Durability

All containers used by Burrtec are durable, easy to clean, and will:

• Maintain its original shape and appearance
• Require no routine maintenance and essentially be maintenance-free • Not warp, crack, discolor, or otherwise deteriorate over time in a manner that will interfere with its intended use
• Resist damage from everyday products and chemicals
• Be incapable of penetration by biting or clawing animals (i.e., dogs, cats, and raccoons) • Included wheel and axle assemblies to provide continuous maneuverability and mobility as initially designed and intended
• Resist degradation by ultrav iolet radiation, airborne gases, or particulate matter currently present in the ambient air

Each container will be provided with a lid that continuously overlaps and comes in contact with the container body or otherwise causes an interface with the container body that simultaneously:

• Prevents the intrusion of rainwater, rodents, birds, and flies • Prevents the emission of odors
• Enables the free and complete flow of material from the container during the dump cycle without interference with the material already deposited in the truck body or the truck body itself and its lifting mechanism
• It permits users of the container to conveniently and quickly open and shut the lid throughout the serviceable life of the container

Cart lid designs prevent an empty container from tilting backward when flipping the lid open. The lid will be hinged to the cart body in such a manner to enable the lid to be fully opened, free of tension, to a position whereby it will rest against the backside of the container body and r emains closed in winds up to 25 miles per hour from any direction.

2) Automated Carts

The cart's body, made from up to 40% recycled material content and identified by a unique serial number will include the company name or brand in a contrasting color. The cart lids will include text and graphics listing each respective cart's acceptable an d non-acceptable items. General cart use information such as hazardous waste reminders is also included. Informational graphics will reinforce the cart's intended use and serve as a convenient reminder to customers. Below are the SB 1383 in-mold labels for trash, recycling, and organic waste cart lids used in other service areas.

ORGANICS
BLACK

3) Commercial Bins

Below are the standard bin specifications and SB 1383 bin labels for trash, recycling, and organic waste containers used in other service areas. Co ntainers will include text and graphics listing the acceptable and non -acceptable items. General use information such as hazardous waste reminders is also included. Graphical information will reinforce the container's intended use and serve as a convenient reminder to customers.

Standard Bin Specifications

• Plastic durable lid
• 14 Gauge construction with flanged corners and horizontal "V" groove ribs front, back, and bottom
• 12 Gauge interlocking banding
• 11 Gauge 4" x 8" Full-length gusseted fork channels - on ends reinforced at pick-up points (2" recess or flush front & rear). 1, 1 1/2, 2 cubic yd with 4 gussets per channel, 3 cubic yd with 6 gussets per channel, 4 cubic yd with 8 gussets per channel • Channels are available on the bottom with 4 gussets per channel • Zinc plated lid rod with 90-degree bend and nylon lock nut • Lid holders to hold lids open
• Lid ears to accommodate plastic or steel lids
• 6" roller bearing rubber swivel casters with grease fittings (450 lb. capacity each) • 10 Gauge caster plates with flange for strength
• Interior coated with automotive underseal or rust-inhibitive alkyd primer • Exterior (including the bottom) painted selected colors with alkyd enamel paint

e. Container Maintenance Program

Burrtec’s container maintenance facility is centrally located in the City of Santa Clarita at Burrtec’s Santa Clarita Hauling Division. Utilizing a local hauling facility allows Burrtec, in many cases, to complete bin repairs, bin washing, and paint requirements sooner than the contract requires. Burrtec will maintain an adequate container inventory and parts in sufficient quantities to deliver or replace containers within five service days of the request. The City will be informed of inadequate inventory c oncerns or manufacturer delays.

Burrtec will replace or repair containers observed to be damaged or at the request of the City, customer, or occupant. Fees may be charged for missing or damaged containers due to the customer or occupant's negligence. Minor damages that do not impede the ability to collect materials nor pose a safety concern are generally repaired or replaced on the customer’s next service day. Containers damaged from extraordinary circumstances or requests for repair or replacement from t he City, customer, or occupant will be completed as agreed upon at the time of notification but no later than as required by the franchise agreement. In all cases, Burrtec will ensure the customer's safety, and the functionality of containers remains the priority.

3. Route Operations

a) Advantages to Collection Vehicles Chosen

Vehicles are operated in compliance with the California Vehicle Code, applicable safety standards, and local ordinances. The Burrtec fleet benefits from three specific advantages:

• Use of alternative renewable fuels. Burrtec's use of alternative fuels minimizes pollution, reduces fuel costs, and capitalizes on renewable natural gas produced at dairy farms and landfills.

Renewable natural gas procurement further reduces the demand for natural resources. • State of the art technology. Many Burrtec vehicles bodies are specifically designed for longevity and to collect the maximum payload possible using advanced materials such as Hardox® wear and abrasion -resistant steel. Coupled with the Lytx Safety System and GPS technology, the number of vehicles and routes required for service is significantly reduced, eliminating unnecessary wear and tear on City streets. Additional technological vehicle advances offered to the City of Santa Clarita are highlighted in the Innovative “Green Approach” section under Environmental Stewardship.
• Conscientious of neighborhoods and families. Burrtec's equipment complies with US EPA noise emission regulations, currently codified in 40 CFR Part 205 and other applicable noise control regulations. Such noise control features are incorporated throughout collection vehicles. Noise levels of equipment utilized for collection activities comply with respective ordinances. They do not exceed 75 dcb when measured at a distance of 25 feet from the vehicle, five feet from the ground.

b) Driver Responsibilities

Burrtec drivers are primarily responsible for safety and service.

Burrtec drivers are courteous, keep a personally clean appearance, demonstrate a professional demeanor, and are friendly at all times.

Drivers maintain the accuracy of their route sheets, including proper quantities and container sizes, and use notification tags for prohibited container contaminants discovered while servi cing the routes.

Drivers are considerate when working near residences in the early a.m. hours, pack loads only when necessary, and are on the lookout for potential hazards involving children and pedestrians, animals, vehicles, blind intersections, overhead obstacles, and poorly lit areas.

Drivers ensure all spillage of trash and enclosures are clean after servicing containers. Drivers will advise their supervisor or dispatcher of discrepancies or errors encountered. Notifications allow necessary corrections to be made expeditiously. A copy of Burrtec's "Driver Handbook" containing a complete list of safety requirements, driver responsibilities, and company expectations can be provided to the City upon request.

c) Anticipated Driver Productivity

Route Operations # of
Crew
# of
Trucks
# of
Routes
Total
Route
Hours
On
Route
Hours
Total # of
Containers
Collected
# of
Containers
Collected /
Hour
# of Vehicle
Passes per
Customer
per week
Residential Trash 1 11 11 118 107 52,825 90 1
Residential Recycling 1 8 8 86 78 47,181 110 1
Residential Organics 1 8 8 86 78 54,498 127 1
Commercial Trash 1 8 8 88 80 6,639 14 Up to 6
Commercial
Recycling 1 5 5 55 50 4,764 16 Up to 6
Commercial Organics 1 2 2 22 20 2,132 18 Up to 6
Bulky Collection 1 1 1 10 9 Varies Varies Varies
Barrel / Bin Delivery 1 1 1 10 9 Varies Varies Varies
Scout Bin Route 1 1 1 4 3.5 Varies Varies Varies

d) Operational Communications

When a customer contact requires Burrtec action, the CSR generates a work order. Work orders transmitted electronically become the dispatcher's responsibility to schedule fulfillment of the service request promptly.

Each day, drivers are given detailed route sheets and supplemental work orders. Route sheets include account notes and work orders to provide the driver with specific service requests or instructions provided by the customer. Additional customer requests requiring same -day service are communi cated to the driver by dispatch throughout the day. The driver will confirm to dispatch when work is complete.

Before leaving the route for the day, drivers will contact on -site dispatch making their "Last Call." Last Call communications ensure all work is completed prior to returning to the yard. Upon returning to the hauling yard, drivers will check in with dispatch to complete a final reconciliation of scheduled versus completed work. The hauling division’s central location in Santa Clarita allows for rapid response times and same day service in many cases.

The Route Supervisor monitors the status of all Work Orders to ensure timely fulfillment and weight tickets for DOT compliance. Any CSR can access Work Orders at any time to monitor status. Work order fulfillment timeliness depends upon the nature of the order. For example, Dispatch attempts to resolve orders regarding service issues on the day received, while a Bulky Item collection would be scheduled for the customer's next regular collection day.

e) Driver Contamination Monitoring

Drivers will use two primary methods to determine the type of prohibited container contaminants they may encounter. These methods consist of process and task identification techniques used to determine container contamination types that may be present.

Process Identification: Drivers determine what type of business uses the containers serviced. Suppose a driver is at a fast -food establishment, and there are no recycling or organic waste collection containers present. In that case, drivers will look for corrugated material or food waste in the refuse containers during service and report findings accordingly.

Task Identification: Roll off drivers servicing containers at a construction site will notify dispatch when organic waste is observed in the construction & demolition box that could otherwise have been collected in an organics container.

Drivers will place notification tags educating customers on prohibited contaminants found. Burrtec will inform generators on proper container utilization techniques and how contamination can be corrected at discovery and using standard mail or notifications sent via e -mail. Red tags are applied to residential customer carts and a visible contamination decal for commercial bins.

f) Annual Service Level and Billing Audit Approach

1) Audit Plan

Burrtec has developed a comprehensive plan to conduct annual route audits. This plan utilizes trained Burrtec professionals experienced with equipment, auditing jurisdictions, and our work order system and the processes required to resolve exceptions.

The route audit will be conducted over multiple weeks, and allows our auditors to physically visit each customer within the City. Each auditor is fully trained to conduct these audits to meet all CalRecycle and City requirements.

Auditors are equipped wit h tablets to document observations in real -time while on the route and minimize data transfer errors. Each auditor will follow route lists specially designed for each project which will detail customer account information in such a way as to allow auditors to capture multiple commodities in a single visit to the customer's location on a scheduled service day. Completed data will be downloaded nightly and reviewed by the audit management team. An exception list will be generated from the data and provided to appropriate personnel for processing. Exceptions -based work orders will be created for the operations team to remedy timely and on a customer's future service day.

Burrtec will supply designated City personnel a detailed report upon completing the rou te audit containing information on the procedures followed, of the names of the employees who conducted

the audit, a description of changes required resulting from the audit, and a plan to resolve any exceptions still needing to be rectified. Included in the report presented to the City will be the backup data.

2) Route Maps

Santa Clarita route maps will be included in the final report. Route maps will consist of city overviews for residential and commercial customers for each commodity. City boundaries wil l be highlighted to demonstrate proof that all routes exist within City limits.

Commercial routes are designed to serve a specific geographic area throughout the week within City boundaries. Only one map will be shown for each trash, recycling, and organi cs commercial route.

In addition to route overviews, individual route maps per service day will be provided for residential collection activities and arranged by commodity.

3) Route Audit Team

The route audit team is comprised of two groups. Burrtec's mos t seasoned auditor leads the route audit management team with countless experiences in coordinating, conducting, and validating account information. Additionally, the route audit management team will include the Regional Hauling Manager and Santa Clarita Division Manager directly responsible for the hauling operations within the City of Santa Clarita to remedy any exceptions generated from the audit.

The route audit team members are comprised of a variety of skill positions within the organization and op erate out of multiple divisions. Route audit team members bring industry knowledge of container conditions, work order processes, and computer skills, all necessary to complete the contractual compliance requirement. Route audit team members range from yardmen, to office staff capable of executing field audit operational tasks and include seasoned drivers from multiple divisions.

4) Route Audit Team Training

Route audit team training will consist of individual components administered by the route audit management team. The route audit team has extensive knowledge in completing City of Santa Clarita commercial audits for nearly two decades, critical to efficient and effective audit execution.

The first phase of training will be conducted in an office environment. The training will outline an overview of the audit, including contract requirements, review map orientation and City boundaries, and familiarization with the iPad and forms completed while onsite. The second phase of training will consist of bin and cart contamination requirements. Using actual examples of equipment in the field, the route audit management team will ensure each auditor clearly understands what container contamination is.

Next, the route audit management team will conduct live field tests with each route auditor. Field tests ensure proper use of the electronic tablets, confirm auditors understand expectations, and ensure data transfer a nd exception reports can be generated from the information collected by the route audit team.

5) Conducting the Audit

Auditors will arrive at each customer's location and select the appropriate or prohibited materials found in each container observed, qua ntity of containers on site, and size of each container. Audit results and corrections will be provided to the City as required.

4. Facilities

a) Designated Facilities

Burrtec corporate offices and hauling operations facilities used to service the City of Santa Clarita are listed below:

Facility Location Distance to City Center
Hauling Operations 26000 Springbrook Ave
Santa Clarita, CA 91350 2.7 miles
Corporate Offices 9890 Cherry Ave Fontana,
CA 92335 76.5 miles

Burrtec proposes delivering solid waste, commingled recyclables, and organics to the facilities listed below.

Commodity Disposal Facility Facility Owner Location Distance to City Center
Solid Waste/
Residue Chiquita Landfill Waste Connections 29201 Henry Mayo Drive, Castaic 91384 9.2.Miles
Recyclables Rent-a-Bin Randfam Inc.
20745 Santa Clara
Street, Santa Clarita
91351

6.1 Miles
Organic Waste Rent-a-Bin Randfam Inc.
20745 Santa Clara
Street, Santa Clarita
91351

6.1 Miles
E-Waste e-Recyclers of
California
e-Recyclers of
California
7230 Petterson Ln
Paramount, CA 90723 45.4 Miles

Organic waste will be collected and hauled by Burrtec and processed through the proposed Rent -a-Bin facility. The Rent-a-Bin facility is currently in the process of acquiring the proper Solid Waste Facility Permit to receive, process, and transfer organic waste by July 1, 2023. More details about the Facility will be provided as the permitting process progresses.

b) Estimated Recovery Rates Net of Residue

Commodity Disposal Facility Recovery Rate Permitted
Capacity
Recyclables Rent-a-Bin TBD TBD
Organic Waste Rent-a-Bin TBD TBD

c) Operational Limitations of Recycling and Organic Waste Processing

1) Organic Waste Processing

As of April 7, 2022, Rent-a-Bin is only permitted to accept green waste for chip and grind processing activities. Recent discussions with Rent -a-Bin have indicated that they are currently in the permitting phase to process organic waste to include bagged f ood waste collected with the green waste, source separated food waste, and manure. Rates and diversion estimates will not be available until the facility is permitted and constructed

Rent-a-Bin remains the primary facility selected to receive organic was te material. In the unlikely event, Rent-a-Bin has not received their permits to process organic waste onsite by July 1, 2023, materials would be delivered to Rent -a-Bin and transferred to Burrtec’s strategic partner, Agromin as an interim solution.

However, in order to receive and transfer the materials to Agromin, the Rent-A-Bin facility requires a Solid Waste Facility Permit. In the unlikely event Rent -a-Bin has not received their permits by July 1, 2023, as a temporary solution, Burrtec will use Sun V alley Paper Stock Material Recovery Facility and Transfer Station to receive and transfer organic material to an Agromin facility.

As soon as Rent -a-Bin receives the proper permitting and completes facility construction, appropriate materials will be redirected to Rent-a-Bin.

Sun Valley Paper Stock Material Recovery Facility & Transfer Station is the alternative transfer facility to Rent-A-Bin. Designed for an ultimate peak throughput of 1,250 tons per day (TPD) and is permitted for 750 TPD. This is a typical transfer station responsible for load checking green waste and food waste loads to remove large pieces of contamination before materials are sent to Agromin's permitted organic waste processing facilities listed below. T he materials will be placed in a pile on the transfer station floor and are typically transferred the same day. Burrtec has an existing working relationship with Sun Valley Paper Stock for the transfer of materials for several franchised areas.

There is adequate capacity to receive and transfer the materials from Santa Clarita.

Agromin. With the increase in organic material availability, Burrtec has partnered with Agromin, established in 1972 is a family -owned and operated company. Agromin is California’s premier organics processor and currently operates nineteen (19) organic materials processing facilities in California, with plans to develop additional locations. Each year, Agromin manages over 1.2M tons of organic waste materials through its own processing facilities and its strategic partners' facilities.

With over 200 dedicated employees working within 15 counties, Agromin proudly serves more than 200 communities throughout California. To date, Agromin has responsibly transformed over 8M tons of organic waste into organic products for use in agriculture, landscape, and retail markets .

Agromin’s compost operation is in compliance with Article 12 Section 18993.1(f) of SB 1383 regulations.

• Agromin Oxnard Organics Recycling Facility has been operating for two decades and has served as a research facility for covered aerated static pile (CASP) technology. Located in Oxnard, this facility accepts up to 200 tons per days of green waste, agricultural processing waste, and wood waste. Agromin Oxnard Compost Facility is permitted and has capacity to accept the Santa Clarita green waste tonnages.

• Agromin Mountain View Organic Waste Processing Facility has a Solid Waste Facility Permit and will be operational in late 2022 before the July 1, 2023, contract date. This facility will receive and process 300 tons per day (TPD) of food materia ls, organic waste, and compostable fibers from the commercial solid waste collection routes. The resulting 210 TPD of slurry may be used for anaerobic digestion operations, and may eventually be processed into on-site animal food production and fertilizer.

• Agromin Rancho Cristobal Compost Facility is expected to be permitted before July 1, 2023 and will also have available capacity for Santa Clarita green waste tons. This site will receive 200 tons per day of green waste for composting in the hills of Ven tura County to produce compost for mine reclamation projects and for regenerative carbon farming by sequestering compost in the rangelands. Agromin is concurrently developing partnerships to implement carbon farming on rangeland, which can be considered fo r voluntary carbon offset credits.

2) Recyclable Material Processing

Rent-a-Bin cannot offer processing fees or diversion rates until permitting and construction nears completion. Burrtec has a currently working relationship with Rent -a-Bin and has frequen t and regular communications regarding the current and future facility.

Rent-a-Bin currently accepts single -stream materials generated in the Santa Clarita Valley for transferring to off -site processors. Burrtec transfers collected materials to its Burban k Recycle Center (SWIS 19-AA-1149) located at 500 S Flower Street, Burbank, CA 91502. Until Rent -a-Bin secures permits and constructs a facility, Burrtec will continue to utilize Rent -a-Bin to transfer its recycling materials to the Burbank recycling facility.

d) How Recyclable Materials Will Be Marketed and Sold, Contingencies

Recyclable Material

Currently, commodity markets are relatively stable. Plastic markets now have more options to ship to domestic mills. Markets have adjusted to the elimination of China as a significant consumer of recycled materials. Quality standards remain high and challenge Material Recovery Facilities, given the contamination levels in most recyclable streams. Shipping to overseas markets can be complicated with existing trade imbalances, resulting in a lack of space on outbound ships.

Recyclable materials are currently averaging an estimated $41.33 per ton in gross revenue before processing and residue charges. Burrtec continues to expand its network of international and domestic outlets and brokerage firms to increase the marketability of materials collected and diversion potential.

In each case markets fluctuated, Burrtec has been able to address the situation through a combination of strategies including, but not limited to, sourcing out new markets, improving processing output quality, and stockpiling material un til conditions improve. Burrtec will continue to use these same strategies in the future and is capable of adding emergency storage capacity if necessary.

Organic Waste Material

Burrtec will coordinate and cooperate with the City of Santa Clarita to assist in meeting its recycled organic waste procurement targets as required by SB 1383 regulations. The following programs should all be considered:

• Community compost giveaway events
• City parks landscape, medians, and turf enhancements where recycled organic products are used to minimize water usage and improve soils
• Compost used in stormwater detention basins to promote vegetation growth • Utilizing renewable natural gas derived from organics conversion technologies as alternative fuel or electricity
• Burrtec can act on behalf of the City of Santa Clarita as a direct service provider to procure compost and deliver material to a network of customers in the agricultural community.

5. Safety

a. Staffing Safety Requirements

Burrtec's safety program is managed by its Safety Director and includes training, preventive programs, and driver pre -employment risk evaluations. New drivers undergo extensive classroom and in -cab training before being approved for solo operation.

Reporting to the Director of Safety, Driv er Trainers coach drivers throughout the organization to reinforce safe driving and work behaviors. Driver Trainers participate in in -cab ride-a-longs with the driver, conduct field training events, hold classroom training, participate in post-incident retraining, and review data collected by the onboard truck safety systems.

Periodically, route supervisors will conduct route observations both in-cab and following vehicles. Route observations are meant to allow the employee an opportunity to demonstrate sa fe work practices, defensive driving skills, and complete a written assessment of these activities. Drivers will receive a copy of the observation and have the opportunity to provide feedback.

All employees participate in routine safety meetings and sched uled refresher training conducted by the company’s Safety Director, division managers, and route supervisors.

Safety training topics include, but are not limited to, the following:

Accident Prevention Signs and
Tags
Bloodborne Pathogens
Code of Safe Practices
Confined Spaces
Emergency Action Plan
Driver Ergonomics
Driver Responsibilities
Fall Protection
Fire Prevention Awareness
Hazard Communication
Hearing Conservation
Heat Illness Prevention Plan
-HIPP - Provisions of Water
-HIPP - Access to Shade
-HIPP - Emergency Procedures
-HIPP - Heat-Related Symptoms
-HIPP - High Heat Procedures
Industrial Lifts (Forklifts)
Injury and Illness Prevention
Program
Lockout / Blockout Program
-LO/BO - General Training
-LO/BO - Driver Training
-LO/BO - Packer Cleaning
Procedure
Packer System Cleaning &
Maintenance Policy
Machinery & Equipment Safety
Policy
Compaction Equipment
Personal Protective Equipment
Respiratory Protection Awareness
Vehicle Fuels & Fuel Safety
Automated Collection Activities
Commercial Collection Activities
Safe Commercial Bin
Handling Procedures
Manual Collection Activities
Using a Front End Loader
Manual Collection Activities
Using a Side or Rear Loader
Roll Off Collection Activities
Roll Off & Auto Tarp Equipment –
Overhead & Side Clearance
Roll Off Box Specifications
Bin / Scout Truck Activities
Hook & Chain Hold Down
Procedures
Manual Container Activities Using
A Flat Bed Truck
Manual Bulky Item Collection
Activities
Manual E-Waste Collection
Activities Using a Flat Bed
Truck

Each vehicle is equipped with a two -way radio, general safety kit, broom, shovel, spill prevention kit, and fire extinguisher. The Santa Clarita on site dispatch department serves as the center for all driver- route supervisor -customer service communications. This communication system enables the field operations staff to promptly address safety issues and service encounters such as locked gates, equipment malfunctions, or late set-outs. It also effectively advises drivers when customers are ready for collection after mitigating a non-collection issue.

Additional employee trainings include:

Drug & Alcohol Testing Policy
Employee Handbook Acknowledgement
Cell Phone Policy
Employee Privacy &
Confidentiality Policy
Dress Code Policy
Unlawful Harassment & Discrimination Policy
Attendance Policy
Smoking Policy
Meal Rest Period Policy
Paid Sick Leave Policy
Employee Rights under FMLA
DMV Pull Notice
Acknowledgment
DFEH California Family Rights Act
Overweight Policy
DFEH Pregnancy Leave

Burrtec continually works to update its safety program. Following are highlights of the programs, training, and recently improved systems.

1) Proprietary Backing Accident Prevention Program

The Backing Prevention Program was developed to help field trainers and supervisors teach and prevent backing accidents from occurring. This training was given to all management and drivers that operate company on -road equipment and included written perfor mance tests. Burrtec experienced an immediate reduction in backing accidents. Today, all new drivers are taught this technique and must pass both tests before driving equipment on their own.

2) Supervisors Hands-On Prevention Training

Every quarter, the Burrtec management team receives regular safety training. Topics have included post-accident investigation techniques, interactive trainer training lessons, regulatory updates, and injury prevention subjects. New management team members also receive in -depth training in smaller class sizes.

3) Lytx Safety System

In late 2019, Burrtec began the deployment of the Lytx Safety System throughout the entire fleet.

With the help of cameras, g-force sensors, and real-time artificial intelligence software, management can instantly review safety-sensitive behavior and correct it.

Lytx safety systems help Burrtec ensure that the fleet operates at maximum efficiency, security, and safety while keeping risks to a minimum and avoiding false claims made against drivers. Lytx safety systems work by using telematics and vehicle tracking systems like GPS to record vehicle information sent to advanced software programs that analyze the stream of data. These software programs offer reports on location, speed, idling time, mileag e, and driver alerts to help Managers discover trends and insights that point to opportunities for driver efficiency improvements.

The term "telematics" is a combination of two areas of technology; telecommunications and informatics. Burrtec’s system is designed to send data over high-speed cellular connections. The data contains vehicle location, direction, speed, driver alerts, and recorded video.

The Lytx safety system has many components with specific best practice uses, such as:

• Fleet tracking – Identify vehicle locations in real-time for safety-related issues that may arise • Safety protocol – Safety Managers and route supervisors will regularly review s afety procedures with drivers and operators
• Real-time driver alerts – The Lytx safety system will prompt drivers each time they engage in risky behaviors and encourage them to improve their performance without managerial intervention.
• Ongoing coaching – Safety Managers will use fleet dash cams to evaluate incidents and use the video as a coaching tool to connect with drivers
• Incident avoidance – Share video footage with incident claimants and local law enforcement to validate that Burrtec drivers did not cause alleged damage

4) Load Fire Procedures

Unfortunately, fires in trash trucks are a common occurrence that put lives, equipment, and community property at risk. In 2019, Burrtec augmented its load fire procedures and submitted them to the San Bernardino County Fire Chief for review and approval. Today, Burrtec’s Load Fire procedure has been adopted by the San Bernardino County Fire Department as a recommended “Best Practice in the County."

Burrtec’s safety records and its programs for Fall Protection, Lockout/Tagout, Heat Illness, Hearing, and Respiratory Protection have been reviewed by Cal/OSHA and found to comply.

b. Physical, Drug, and Alcohol Testing Requirements

Burrtec's Human Resources Director manages pre-employment physicals, pre-employment drug testing, and random drug testing. We use local clinics in Santa Clarita, including Concentra on Soledad.

Burrtec complies with the U.S. Department of Transportation and Federal Motor Carrier Safety Administration (FMCSA) requirements to test under specific criteria, including the following:

• An accident
• Perform reasonable suspicion testing as required
• Participate in a random testing program for drugs and alcohol with DOT and non-DOT personnel who drive company vehicles or are in safety-sensitive positions

c. Hazardous Waste Management Protocols

Inadvertently collected hazardous materials are a persistent problem facing the waste industry. If hazardous waste is found, the customer is notified using a non-collection notice as an education process for the customer and a safety measure for both driver and the City of Santa Clarita. Drivers are trained in identifying, and notification procedures to avoid the unintended collection of hazardous materials including unpermitted waste an d e-waste. Vehicle cameras are used to assist drivers to spot hazardous materials while tipping carts whenever possible.

Burrtec Waste Industries’ Drivers, Route Supervisors, and Recycling Coordinators conduct routine and periodic waste audits and inspect containers before they are serviced.

Burrtec has successfully implemented the following system to address the disposal of unpermitted materials:

• Driver training on identifying hazardous materials
• Continual education to the customers regarding the dangers of improperly disposing of hazardous materials
• Non-collection notices to be attached to a customer’s container indicat ing that hazardous materials have been identified in the container
• Informing residential customers of local household hazardous waste collection events and the City’s or County’s Hazardous Waste website and phone number. www.greensantaclarita.com or 661-259-CITY
• Labels notifying customers of the prohibition of discarding unpermitted waste in the solid waste, recyclables, or organic waste containers

In the event hazardous materials are found in the waste stream, Burrtec has established the following procedures:

• Once the driver identifies a suspected hazardous waste situation, the local route supervisor is contacted to isolate the material or load • The material will be manifested and transported for prope r disposal by a licensed hazardous waste hauler contracted by Burrtec. Removal of hazardous material will be in accordance with all local, state, and federal laws and regulations, including DOT Title 49 CFR and the United States EPA Title 40 CFR
• The local Department of Environmental Health and Director of Public Works is contacted, and steps are taken to properly clean –up and dispose of the material.
• Investigative efforts are made to establish the source of the material and the generator(s) involved. When sources are identified, the customer is contacted as appropriate • Appropriately label containers containing unpermitted waste

Burrtec staff will notify the City if unpermitted waste is identified or suspected to be located on public property.

d. Health and Safety Management Procedures

Every California employer must establish, implement and maintain a written Injury and Illness Prevention (IIP) Program. The program must be available at the Santa Clarita Division, each workplace, or central locatio n if the employer has non -fixed worksites. The requirements for establishing, implementing, and maintaining an effective written injury and illness prevention program are in Title 8 of the California Code of Regulations, Section 3203 (T8 CCR 3203).

Burrtec has implemented a comprehensive Injury and Illness Prevention Program (IIPP). The program is designed to "PREVENT" workplace accidents, injuries and illnesses. Burrtec's Injury and Illness Prevention Program is complete with communication protocols, trai ning requirements, and personal protective equipment standards. Burrtec promotes the safest and healthiest working environment possible for all employees.

1) Communication

Communication is critical to ensuring a safe environment for our employees, the commu nities, and customers. Burrtec recognizes that open, two -way communication between management and staff on health and safety issues, service concerns, and customer feedback is essential to an injury -free, productive workplace. The following communication s ystem is designed to facilitate a continuous flow of safety and health information between management and staff in a manner that is readily understandable and consists of the following items:

• New hire orientation including a discussion of safety and health policies and procedures • Annual review of our Injury and Illness Prevention Program • Workplace safety and health training programs
• Driver Training Manual
• Code of Safe Work Practices
• Heat Illness Prevention Plan
• Regularly scheduled and as required safety meetings
• Specific training as required or when new hazards are identified • Weekly tailgate meetings
• Monthly safety meetings
• Effective communication of safety and health concerns between worker s and supervisors, including translation
• Safety quizzes when applicable
• Safety demonstrations when applicable

• Posted or distributed safety information and the use of appropriate signage • Employee bulletin boards
• Electronic message boards
• Heat illness prevention cards
• Lock Out/Tag Out information cards
• A system for workers to inform management about workplace hazards • Open communication during tailgates, meetings, and as needed with local management
• Direct contact to the Human Resources department outside of the chain of command • During periodic site visits by Human Resources representatives • Open door policy at all levels of management, including local, regional, and executive
• Safety suggestion box maintained at the facility
• Anonymous reporting system
• Program administrators and management team members meet quarterly, review investigations of accidents and exposures, consider employee suggestions, and make suggestions to executive management to prevent future incidents. • Company Safety Accident Frequency Review program

Management ensures that all employees communicate and understand all safety and operational policies and procedures. Managers and supervisors are expected to enforce the company policies fairly and uniformly. Burrtec ensures that effective communication by voice, observation, or electronic means is maintained so employees can contact a supervisor when necessary. Other communication systems have been implemented to ensure drivers can inform management about workplace hazards or concerns.

2) Training

Burrtec is firmly committed to maintaining a safe and healthy work environment. To achieve this goal, all newly hired employees have specific, required training that must be completed. Training is verified and approved after each training phase and before the employee is released to perform assigned job duties. Working with the Safety Team, Division Managers have sole responsibility to ensure training is completed and there is zero -tolerance for employees assigned work without the required training.

Burrtec intends to reduce the risk of accident and injury to anyone by providing practical employee training. It is the employee's responsibility to utilize this training and perform their job safely. The employee clearly understands that safety ALWAYS comes first and EMPLOYEES are the most valuable asset at Burrtec. Therefore, there is NEVER a good reason to take a shortcut, compromise safety, or not follow safe work practices.

• Phase I Training - Classroom

Initial new hire training for all staff memb ers centers on orientation, health & safety, and familiarization with the company and its values. Set in the classroom environment, the initial training phase allows the supervisor, human resources representative, and senior management to focus on each new ly hired employee individually. Each initiative is structured to promote two-way communication and includes safety topic quizzes to ensure objectives are understood.

• Phase II Training – Practical Application

Drivers undergo additional training in the field and partner with seasoned drivers or driver trainers before being released to duty. Driver -specific training establishes weekly initiatives requiring verification, review, and certification confirming that o bjectives and

performance standards are consistent with company expectations. The employee must successfully demonstrate each learning objective and perform the skills test. Practical application reviews are also performed during unannounced route observat ions.

Minimum 50 Hour Safety Training Certification

✓ Read and Understands Concepts in the Handbook
✓ Can Explain Criteria for CDL Disqualification
✓ Can Explain Company Cell Phone Policy
✓ Can Explain the Proper Use of PPE
✓ Can Explain What To Do in an Emergen cy, Fire, Spill, or Hazardous Waste Observation
✓ Can Explain What To Do if There is an Accident or Injury ✓ Can Explain the Use of Vehicle Safety Equipment (Lytx Safety System, Backup Alarm, Fire Extinguisher, Spill Kit, Seat Belt)

Minimum 100 Hour Safety Training Certification

✓ Demonstrates the Proper Use and Operation of Truck Controls ✓ Demonstrates the Proper Use and Operation of Hydraulic Controls ✓ Demonstrates How to Conduct a Proper Pre / Post Trip
✓ Demonstrates How to Complete a Proper Air Brake Test
✓ Demonstrates Proper Cab Cleaning and Window Washing Requirements

Minimum 150 Hour Safety Training Certification

✓ Demonstrates How to Drive Defensively
✓ Demonstrates Safe Backing Procedures
✓ Demonstrates How to Lock Out the Vehicle Properly
✓ Demonstrates How to Clean the Packer per Procedure Properly ✓ Demonstrates How to Service Containers Safely
✓ Demonstrates Safe Disposal Site Practices
✓ Demonstrates How to Fuel the Vehicle Safely
✓ Successfully pass the Safe Work Practices skills test.

• Phase III Training – Release to Regular Duty

During the first 60 days of full duty, the new employee will receive additional training and follow-up verifying proficiency in safety policies and practices. Additional training includes but is not limited to the following:

✓ Attend a minimum of two safety meetings
✓ Attend a minimum of two tailgate meetings
✓ Successfully Completing One Pre Trip Driver Route Observation ✓ Successfully Completing One On Route Driver Route Observation ✓ Successfully Completing One In-Cab Driver Route Observation ✓ Successfully Completing One Disposal Site Driver Route Observation including Packer Cleaning Procedures
✓ Successfully Completing One Post Trip Driver Route Observation

Burrtec drivers are assigned routes for the long -term, and they quickly become familiar with their service areas. Burrtec often works with local agencies as a ‘Neighborhood Watch on Wheels.' Burrtec drivers become another set of eyes on the lookout for suspicious activity in this program. Over the years, Burrtec d rivers have initiated several suspicious activity reports to local law enforcement agencies and provided vehicle camera footage to aid investigations.

3) Personal Protective Equipment

Burrtec's supplies, uniforms, driver identification, and safety devices a re all standard -issued equipment. Drivers are provided brooms, shovels, and liners in addition to Personal Protective Equipment (PPE).

The purpose of the Personal Protective Equipment (PPE) is to minimize injury to Burrtec employees through the proper use and care of personal protective equipment while
servicing each customer. Employees receive the correct PPE for their assigned job, in the right size or style, and understand its care and use. Periodic job observations
identify changing needs for the use of PPE. Changes that may affect the need or use of PPE may include changes in the process, equipment, personnel, surrounding
environment, and how tasks are performed. When such
changes are identified, Division Management, in cooperation with the Safety De partment, further assesses the need for additional or updated PPE.

Burrtec takes great pride in the safety and appearance of its employees. The driver's appearance is the first personal contact with customers, leaving a lasting impression.

Therefore, the driver's appearance and presentation are critical in maintaining goo d customer relations. Burrtec provides standardized uniforms to all operations employees, including route supervisors, drivers, mechanics, and yard personnel, to assist in this effort. Burrtec contracts with a professional uniform supply company to provide all
operations personnel with clean uniforms every week. Dark gray pants and a light gray shirt with high visibility safety striping characterize uniforms. Each shirt is embroidered to include the company name and employee name. Uniforms are laundered wee kly and repaired or replaced as necessary to maintain a professional appearance.

Each Division clearly defines all areas and tasks for which PPE is required. The type of PPE required is documented for each area and task associated with PPE use. PPE mus t be inspected prior to and as appropriate during each use for defects such as holes, tears, scratches, signs of material deterioration, cracks, poor closure, or any other sign of degradation which may affect PPE performance. PPE with defects is immediatel y removed from service, replaced, or repaired. Best Management Practices for each type of PPE utilized by employees is assessed and established by the Safety department. The following requirements apply to the various types of PPE listed below.

Hard hats are required when employees are outside of the vehicle at all transfer stations, disposal sites, and processing facilities, as well as construction sites. Hard hats are worn in areas where falling overhead objects, material, or electrical installations could present a hazard to employees' heads. Bump caps are not authorized substitutes for hard hats.

Protection against impact, particles, chemical splash, molten materials, or flash is provided to employees for face, neck, and eye safeguards. Contact lenses and regular prescription glasses are not considered protective, and appropriate eye protection must be worn as required. Eye protection is worn when employees are outside the vehicle at all transfer stations, disposal sites, processing facilities, and entering any area designated for Eye Protection.

Hand protection must be worn when servicing containers or outside of the vehicle at all transfer stations, disposal sites, or processing facilities. A variety of gloves are available to protect the employee ’s hands from abrasion, temperature extremes, chemical hazards, physical hazards, particulates, electrical hazards, radiation, or bloodborne pathogens where necessary. Gloves are correctly examined prior to each use for their ability to protect the employee against a particular hazard.

Each uniform contains the company and employee name for identification.

High visibility (reflective) clothing is provided to employees exposed to public or private vehicular traffic or heavy equipment. The high visibility clothing is intended to provide conspicuity of the wearer in any light condition when viewed by operators of vehicles or other mechanized equipment during daylight conditions and under illumination of headlights in the dark. When the company -issued high vis ibility uniform shirt is covered by a non -high visibility garment (i.e., a sweatshirt or jacket), a high visibility vest is required as the outer -most garment. High visibility clothing must be worn outside the vehicle at transfer stations, disposal sites, or processing facilities. Reflective vests are provided to Santa Clarita drivers as temperatures can vary 30 to 40 degrees in a single day. The reflective vests issued fit over employee jackets to ensure visibility.

Foot protection with closed toes is worn in areas where objects could present a chemical or physical hazard to the foot. Any employee who spends time in areas (more than a "casual" walk -through) that require foot protection must wear safety shoes. Drivers and helpers must wear foot protection/safety shoes that have puncture-resistant soles and sturdy support for ankles. Maintenance staff must wear foot protection/safety shoes that meet the ANSI 75 Standards as approved by Cal OSHA. Foot protection must have oil -resistant soles and steel toe/tech toe. Foot protection must be worn outside the vehicle at transfer stations, disposal sites, or processing facilities.

During normal operations, drivers are most often exposed to noise levels below safety thresholds. Maintenance department noi se exposure is considered intermittent and impulsive, which, in most cases, can be predetermined, allowing employees to take precautions prior to engaging in the action (e.g., when a shop employee engages a compressor, earplugs can be used prior to engagem ent). Earplugs are available and used during intermittent and impulsive noise exposures.

During the Santa Clarita summer it can be over 100 degrees for several consecutive days. Water is a crucial preventative measure to minimize the risk of heat-related illness. All employees working outdoors have access to potable drinking water. Suppose the supply of water to the Jobsite is not plumbed or otherwise continuously supplied. In that case, water is provided in sufficient quantity at the beginning of the wor k shift to ensure at least one quart per employee per hour for drinking throughout an entire shift. Santa Clarita dispatchers communicate with drivers every 2 hours to avoid heat related emergencies.

PPE and PPE storage bags are provided to each employee to ensure that PPE is stored and protected from factors that might degrade its performance. These factors include sunlight, heat, extreme cold, excessive moisture, chemicals, dust, and physical distortion. It is the employee's responsibility to maintain and store their PPE correctly.

Replacements are provided if the PPE becomes damaged or has reached its useful life. Each PPE bag has information tags with high heat, lock out/tag out, and brake inspections reminder checklists.

6. Reporting

a. Detailed monitoring and reporting

Burrtec will collaborate with the City to maintain records and distribute reports required to demonstrate City and State compliance directives. Burrtec will assist the City of Santa Clarita in documenting SB 1383 and other related legislative requirements using the Recyclist platform. Burrtec's mobile Recyclist platform and database allow users to track qualified customers, edible food generators (as applicable), food recovery organizations and services, material processing waste c haracterizations, educational and outreach activities conducted, route audit results compiled, complaints investigated, and recycled organic material products procured. Burrtec's platform will enable the City of Santa Clarita to export information from the database into the State’s Electronic Annual Report (EAR) format, which now includes SB 1383 compliance. Designated City staff will have “real -time” access to monitor activities and compliance as they occur. Reports will be transmitted to the City designee electronically as required.

b. Method Used to Track Tonnage

To supplement SB 1383 compliance monitoring and reporting requirements, Burrtec's Disposal Reporting System identifies, records, and tracks valuable solid waste, recyclables, and organic materials collection and disposal information. This Disposal Reportin g System allows Burrtec to provide the jurisdictions with accurate and up -to-date information required to meet all AB 939, AB 341, AB 1594, AB 1826, SB 1383 and landfill -related reporting requirements. Information submitted to the City is formatted and categorized to reflect the State's Source Reduction and Recycling Element guidelines and indicates the City's percentage of diverted materials.

c. Process for Reporting Complaints

Customer service representatives document complaint calls in the Customer Record Management System. Management team members review daily complaint logs ensuring appropriate resolution and follow-up. Burrtec will coordinate with the City to investigate any applicable complaints required by SB 1383 regulations. Burrtec's local management team maintains a computer database log of all applicable oral and written complaints received from customers or other persons. Complaint records will be provided to the City for periodic review as required.

7. Scavenging

Burrtec drivers are assigned routes for the long -term, and they quickly become familiar with their service areas. Burrtec often works with City staff and local agencies as a ‘Neighborhood Watch on Wheels.' Burrtec drivers become another set of eyes on the lookout for suspicious activity and scavenging in this program.

Burrtec will make reasonable business efforts to discourage scavenging. Containers may be marked with language approved by the City and personnel will advise persons witnessed removing recycl able materials that their conduct is in violation of the City ordinance and can lead to penalties. Scavenging encounters will be documented and made available to the City upon request.

Exhibit 9
City-Approved Processing and Disposal Facilities
The City has approved the following Disposal Facilities, Organic Waste Processing Facilities, Material Recycling Facilities, and Transfer Stations to manage the specified services and otherwise assist the Contractor in the performance of the requirements of the Ag reement. The Maximum Services Rates in Exhibit 1 assume all material is delivered to the approved facility. Any City-directed changes to any other non-approved facility will be considered a City-directed change in accordance with Section 30.01. The capabilities and capacities of such facilities may change during the term of this Agreement; as such City reserves the right to redirect materials to alterna te facilities in accordance with any such changes. If the Contractor requests to utilize another permitted facility, it shall be done at the Contractor’s cost, unless the parameters of Article 6, section 6.07, apply. The City must receive prior notification and approve any change in facilities.

Disposal Facility
Approved City Facilities
SWIS Number Site Name County
Enforcement Agency
(LEA/EA)
19-AR-5611 Sun Valley Recycling Park Los Angeles Los Angeles County

Transfer and Processing Facilities
Approved City Facilities
SWIS Number Site Name County
Enforcement Agency
(LEA/EA)
19-AA-1095 Rent-a-Bin (Inert Type A Operation) Los Angeles Los Angeles County 19-AA-1096 Rent-a- Bin (Chip and Grind Operation) Los Angeles Los Angeles County 19-AA-1097 Rent-a-Bin (Small Vol. CDI Operation) Los Angeles Los Angeles County 19-AR-0011 Rent-A-Bin Los Angeles Los Angeles
Note: In the event that a fully permitted organics processing facility is developed at 20745 Santa Clara Street, consistent with the existing agreement between the City of Santa Clarita and RANDFAM INC. (d.b.a., Rent -a-Bin), the City reserves the right to direct the flow of organic material to this location for processing in compliance with the requirements of SB 1383.

Exhibit 10
Sustainability and Compliance Plan

1. The Burrtec Approach to Programs and Facility Requirements

Burrtec’s approach to diversion programs and facility development is the right fit for the City of Santa Clarita, based on knowledge and familiarity with the City’s waste stream, and guided by four principles:

• Employ Best Management Practices
• Conform to State guidelines and directions
• Think local
• Partner with regulatory agencies

a) Best Management Practices

Burrtec’s approach to collecting solid waste materials, processing recyclable materials and organic materials, and disposing of non-recyclable solid waste follow the industry’s proven Best Management Practices, meaning the practices that nationwide are determined to be the most effective and the most practical from technological, economic, environmental, and sociological viewpoints.

From the alternatives available (multi -stream recycling, single -stream recycling, and mixed -waste processing), Burrtec has invested in the Single Stream processing approach for the following reasons:

• The single-stream approach is the industry’s and CalRecycle’s Best Management Practice • Waste generators are engaged in helping reach the goal because they make decisions daily about what to recycle and what to dispose of
• Waste generators do not need to make the secondary sorting decisions and store the multiple containers needed for individual commodities that the multi-stream recycling approach requires • Collection of single -stream materials is more eff icient and economical than with the multi - stream approach
• The feedstock quality for materials recovered at the source is far superior to that recovered from mixed-waste processing

b) State Guidelines

Burrtec’s approach is fully compatible with statewide 75 percent diversion goals, which focus on four components: edible food recovery, source reduction, recycling, and organic waste material processing.

Disposal–related activities like alternative daily cover, transformation, waste tire -derived fuel, and beneficial reuse at landfill disposal sites do not count toward the statewide recycling goal.

c) Think Local

Transporting recyclable and organic materials long distances for processing tips the greenhouse gas scale in the unfavorable direction when the GHGs of lo ng-haul transportation are included in the formula. For this reason, Burrtec has focused its efforts on facilities such as Rent -a-Bin located in and near the Santa Clarita Valley communities that it serves.

d) Partnership; Standards Development and Education

Burrtec contributes to defining Best Management Practices for Southern California by being actively involved with State and Regional government.

• CalRecycle, San Bernardino and Riverside Counties’ Local Enforcement Agencies and local jurisdictions regularly use Burrtec’s West Valley Material Recovery Facility for training workshops and public education purposes

• Burrtec has hosted an SCAQMD study of air emissions at its West Valley MRF composting facility for the purpose of developing compost facility air quality standards • CalRecycle features Burrtec’s SB 1383 Municipal Program Overview as an educational tool on their SB 1383 Short -Lived Climate Pollutant website.
https://www.calrecycle.ca.gov/Organics/SLCP/education

Burrtec senior management are actively engaged with Local Enforcement Agencies and CalRecycle in the development of regulatory standards for siting, permitting, and operating organics processing facilities.

2. Meeting Diversion Requirements

The planned three container residential and three -plus container commercial source -separated diversion programs will be new to some residents and businesses of Santa Clarita. Consequently, it will take them some time to develop new habits. The SB 1383 added requirement for residential, mixed organic waste recycling places responsibilities upon jurisdictions to enforce compliance. Local enforcement of the adopted ordinances will be critical to the success of diversion programs. Burrtec will begin outreach and waste assessments with commercial and residential customers well before the Franchise Agreement start date. Per the draft Franchise Agreement for solid waste collected in the City of Santa Clarita, Bur rtec proposes achieving the recycling requirements outlined in the Agreement. However, Burrtec proposes an alternative diversion calculation methodology that assures consistency with current and future CalRecycle requirements as further explained in the exceptions section.

For Agreement Years 2023 and 2024, the minimum annual Franchised Diversion Rate requirement will be forty percent (40%), and CalRecycle Diversion standards will be fifty-five percent (55%).

For Agreement Years 2025 and 2026, the minimu m annual Franchised Diversion Rate requirement will be forty-five percent (45%), and CalRecycle Diversion standards will be sixty percent (60%).

For Agreement Years 2027 and 2028, the minimum annual Franchised Diversion rate requirement will be fifty percent (50%), and CalRecycle Diversion standards will be sixty-five percent (65%).

For Agreement Years 2029 and 2030 and each Calendar Year thereafter, during the Agreement term, the minimum annual Franchised Diversion rate will be fifty -five percent (55%), and CalRecycle Diversion standards will be seventy percent (70%).

For Agreement Years 2031 and each Calendar Year thereafter, during the Agreement term, the minimum annual Franchised Diversion rate will be sixty percent (60%), and CalRecycle Diversion sta ndards will be seventy-five percent (75%).

Burrtec’s proposed Diversion Plan is contingent upon each of the following:

• During the entire term of the Agreement, the City shall employ good faith efforts in performing AB 341, AB 1826, and SB 1383 compliance enforcement
• Burrtec shall be allowed to count Self -Haul and Third -Party tonnage diverted as part of the Franchised Diversion Rate Calculation for tons of material handled in a manner that counts as diversion from all accounts receiving refuse collection s ervice from Burrtec as outlined the Draft Agreement
• Burrtec shall be allowed to count the City of Santa Clarita’s edible food tonnage diverted as part of the Franchised Diversion Rate Calculation for tons of material handled in a manner that counts as diversion from all accounts receiving refuse collection service from Burrtec

3. Diversion Programs

Burrtec has always been at the forefront of material processing and landfill diversion efforts. We take pride in our environmental stewardship and in partnering with our customers and communities to achieve sustainability goals.

Diversion Programs Single
Family
Multi-
Family Commercial City
Services
Legislative Compliance X X X X
SB 1383 Education, Outreach, and Training X X X X
Variable Size Container
Collection X X X X
Source Separated Recyclables X X X X
Special Event Collection Services X X X X
Source Separated Organics X X X X
Service Level Selection X X X X
Bulky Item Collection X X X X
Container Contamination Minimization X X X X
Holiday Tree Collection X X X X
Debris Box Collection X X X X
Construction & Demolition Processing X X X X
Compost Delivery and Give Away X X X X
Onsite Waste Consultation X X X
Source Separated Green Waste X X X
Source Separated Food Waste X X X
Manure X X X
Edible Food Recovery Assistance X X
Sharps Program X X
Clean-Up Days X X
Paper Shred-Events X X
Home Composting Units X X
Textile, Carpet, & Mattress Events X X
City Sponsored Events X
Litter Abatement X
Code Enforcement Clean-Up X
Illegal Dumping Clean-Up X
City Park Service X
Additional Programs as Required X X X X

4. Diversion Facilities

a. Rent-a-Bin (Conservation Station)
20745 Santa Clara Street, Santa Clarita, CA 91766
Owner/Operator: Randfam, Inc.

Burrtec will eventually deliver blue cart recycling and green cart organics, per the City’s request, to Rent-a-Bin (tpd to be determined) processing facility. Until the permitting and construction has been completed, Burrtec will utilize Sun Valley Paper Stock.

b. Sun Valley Paper Stock
8701 San Fernando Road, Sun Valley, CA 91352
Owner/Operator: Sun Valley Paper Stock TS and MRF

Burrtec will deliver green container organic source-separated material to the 1250 tpd Sun Valley Paper Stock Large Volume Transfer Station. SVPS will be used as a contingency for organic waste material transfer during construction and permitting at the Rent-a-Bin facility.

5. Program Schedule

With the approval of the City, Burrtec will do the following prior to the actual Franchise Agreement start date:

• Inform and educate customers on the full range of all services offered, including container exchange and cleaning, annual events schedule, and container utilization protocols • Advise customers on selecting container sizes to maximize diversion and the potential cost benefits of increased diversion
• Education requirements established in SB 1383 regulations not already completed by the City • Provide customers with a comprehensive list of acceptable and non -acceptable items for each container
• Recyclable Materials include but are not limited to:

Aluminum cans
Aerosol cans
Aseptic containers
Brochures
Cardboard
Cereal boxes
Magazines/catalogs
Newspaper
Paper
Paper tubes
Phone books
Pizza boxes

Clothes hangers
Computer paper
Coupons
Envelopes
Frozen food boxes and trays
Glass bottles/jars
Glass cosmetic bottles
June mail
Laundry bottles
Plastic containers #1-#7
Plastic film
Plastic milk jugs
Plastic bags
Polystyrene (Styrofoam)
Tin cans
Tissue boxes
Wrapping paper

• Organic Materials include but are not limited to:

Fruits
Vegetables
Cooked meats
-Beef
-Pork
-Poultry
-Seafood
-Shellfish
Bones
Rice
Beans
Pasta
Bread
Cheese
Eggs and Eggshells
Teabags
Coffee grounds
Plate Scrapings
Food Soiled Paper
Tree Trimmings
Prunings
Grass Cuttings
Dead Plants
Flowers
Leaves
Branches
Similar materials generated through landscaping activities Similar materials generated through construction activities

While program implementation, education, and outreach efforts work simultaneously throughout the year, key tasks for the first year of service will be realized in the quarters below.

a. First Quarter

• Begin meetings with key City staff monthly to review, at a minimum, program performance, current and anticipated activities, specific outreach performed to promote high participation in diversion programs, the ability for customers to change service levels, awareness of additiona l services, approve methods to monitor contamination, and customer messaging on diversion programs
• Educate City staff and customers on relevant legislative requirements and provide recommendations to City facilities on increasing recycling participation an d decreasing contamination
• Develop and distribute public education and outreach material for all customers • Sustainability/compliance representative(s) begin site visits and provide public education and outreach to customers supporting diversion requirements

b. Second Quarter

• Waste evaluations and route reviews for customers and at City facilities • Educate City staff on proper container utilization techniques, source reduction, and prohibiting contamination
• Collaborate with education agencies on Earth Day ac tivities, legislative requirements, container utilization techniques, and prohibiting contaminants

c. Third Quarter

• Focus on right -sizing container services at businesses and multi -family facilities based on a compliance review and results from route reviews conducted • Provide the City with Burrtec’s Sustainability and Compliance plan for the upcoming year detailing measures intended to increase participation and diversion, target “problem” areas, and outline planned education and outreach activities
• Implement the school education and outreach program at the start of the fall semester. The program will include but is not limited to school resources, kid's activities, flyers, and onsite outreach. School programs are tailored to the appropriate education level and the audience receiving the information
• Annual reporting compilation and submittal

d. Fourth Quarter

• Tier 2 customer identification, education, and outreach activities in preparation of edible food recovery expansion of generators set to begin in 2024
• Holiday messaging and collection activities
• Compliance monitoring plan for the upcoming year, including onsite training for service recipients
• Annual services notice informative brochure development in preparation for annual distribution

Subsequent years will follow similar formats and will include implementing targeted program changes, education, and outreach efforts tailored to support diversion requirements based on the results found in the fieldwork completed. Program modifications an d additional education and outreach activities will first be approved by the City prior to implementation and conform to SB 1383 regulation requirements.

Understanding that a full complement of on -going education, outreach, and evaluation activities will be required to achieve the diversion goals outlined in the RFP. The diversion plan schedule below identifies key milestones completed annually that will support Burrtec’s efforts in attaining the City’s waste diversion goals.

Significant attention to poten tial additional program development and outreach may be necessary to reach the Franchised Diversion Rate of 60% by 2031.

Sector Milestone 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 Residential

&

Multi-Family
Education &
Outreach X X X X X X X X X X
Route Reviews X X X X X X X X X X
Container Size
Adjustments X X X X X X X X X X
Record Keeping X X X X X X X X X X
Enforcement
Support X X X X X X X X X
Diversion
Programs X X X X X X X X X X
Commercial
(includes
mixed-use
service
recipients)
Education &
Outreach X X X X X X X X X X
Route Reviews X X X X X X X X X X
Container Size
Adjustments X X X X X X X X X X
Commercial
Business
Requirements
Education

X X X X X X X X X X

Sector Milestone 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 Edible Food
Recovery
Assistance &
Education

X X X X X X X X X X
Enforcement
Support X X X X X X X X X
Record Keeping X X X X X X X X X X
Diversion
Programs X X X X X X X X X X
City
Services
Reporting X X X X X X X X X X
Procurement X X X X X X X X X X
Community
Meetings X X X X
School Education
& Outreach
Programs

X X X X X X X X X X
Community
Event
Participation

X X X X X X X X X X
Complaint
Investigations X X X X X X X X X X
Additional
Services X X X X X X X X X X
Program
Evaluation &
Adjustment

X X X X X X X X X X
Franchised
Diversion Rate
Goal
40% 40% 45% 45% 50% 50% 55% 55% 60% 60%

6. Estimated Tonnages

The below table segregated by SFD, MFD, Commercial, and Additional Services estimates tonnages for Recyclable and Organic Material delivered and processed, and the estimated residual tonnages for each agreement year to calculate the Franchise Diversion Rate beginning July 1, 2023:

Sector Material 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 Residential
Recyclables 3,931 8,215 9,645 10,053 11,630 12,960 14,813 15,377 17,399 18,031 18,672 Organics 12,194 24,234 30,472 30,269 33,401 33,164 36,214 35,942 38,906 38,595 38,278 Residue 4,733 9,579 7,519 7,672 8,695 8,005 8,961 9,119 10,122 10,299 10,477 Multi Family
Recyclables 3,776 7,506 8,392 8,338 9,204 9,794 10,698 10,621 11,501 11,413 11,323 Organics 1,473 3,085 4,082 4,263 4,939 5,145 5,890 6,123 6,937 7,198 7,462 Residue 1,986 3,988 4,050 4,047 4,493 3,836 4,221 4,221 4,604 4,604 4,604 Commercial
(includes
mixed-use
service
recipients)
Recyclables 3,758 7,445 8,295 8,212 9,032 9,575 10,418 10,301 11,107 10,974 10,839 Organics 2,884 5,957 7,780 8,024 9,191 9,469 10,727 11,041 12,392 12744 13,101 Residue 2,331 4,680 4,419 4,411 4,892 4,244 4,664 4,660 5,079 5,,074 5,069 Recyclables 43 87 91 91 93 94 93 94 92 93 93

Sector Material 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 Additional
Services
Organics 68 137 142 143 146 147 146 148 144 145 146
Residue 167 336 285 287 239 240 196 198 157 159 160
Diversion % 40.30% 40.30% 45.28% 45.28% 50.25% 50.25% 55.23% 55.23% 60.20% 60.20% 60.20%

7. Contamination Minimization

Contamination of recycling and organic containers negatively impacts the entire recycling system. The container contamination minimization program is a vital component directly influencing processing and residue disposal costs. Burrtec will include educa tion pieces aimed at minimizing contamination in the outreach program. The results of the waste audits and ongoing compliance reports will be provided to the City and consist of the following elements:

a. Compliance Review

A desktop audit of generators wit h more than two (2) cubic yards of total solid waste per week will be scheduled and completed annually. The audit will determine the generator's participation status in organic waste recycling programs and allow focused education and outreach efforts towa rd entities not subscribed to appropriate service levels.

b. Contamination Monitoring Plan

Burrtec has developed a comprehensive plan to adhere to the requirements outlined in SB 1383. This plan utilizes trained Burrtec professionals who are experienced with equipment in the field, auditing multiple jurisdictions, and familiar with our work order system and the processes required to resolve exceptions noted while working to accomplish the goals outlined in the Agreement. Burrtec will conduct onsite waste audits and provide written summary reports for all service recipients at least once per year for the first three (3) years of the term. Thereafter, onsite waste audits will be conducted on a minimum of fifty percent (50%) of commercial service recipients , with the primary focus on those service recipients with the lowest program participation or diversion.

c. Route Reviews

Targeted route reviews will be conducted over multiple weeks to support drivers' daily contamination monitoring activities with multiple personnel. This will allow our auditors to physically observe required commercial customer's recycling and organic was te containers annually. Each auditor will undergo a series of training activities in preparation for the route review. These training activities will include a review of containers utilized, familiarization with route maps and franchise boundaries, a rev iew of acceptable and unacceptable materials for each type of container, and training on recording data in the field. Members of the management team will conduct practice audits, data processing, and contamination noticing for exceptions identified prior to auditors being deployed in the field to ensure a successful, accurate, and timely route review.

d. Waste Evaluations

Mindful of the initial impact of residents witnessing auditors evaluate their containers for prohibited contaminants curbside, Burrtec proposes initially utilizing waste evaluation processes authorized by SB 1383 for residential sectors. Each evaluation will undergo a series of sample collections based on the size of the route studied. Contamination data discovered during the evaluation is documented and photographed. Contamination notices are sent to the entire route studied, identifying prohibited container contaminates discovered, reminding residents of proper container utilization techniques, and providing additional information on source reduction techniques. Drivers witnessing gross contamination or unpermitted waste will still follow contamination -noticing protocols during the waste

evaluation process. Targeted route reviews follow for areas found to be over allowable contaminat ion standards.

e. Contamination Noticing and Adequate Service Levels

Auditors and drivers will be equipped with technological aids to document observations in real -time while on the route and minimize data transfer errors. Each auditor will follow route li sts designed explicitly for this project, which will detail customer account information in such a way as to allow auditors to capture multiple material commodities in a single visit to the customer's location on a scheduled service day. The Recycling con tainers shall be considered contaminated if it contains more than 10% percent Non -Recyclable material by weight or volume. The Organic Waste containers shall be considered contaminated if it contains more than 3% percent Non-Organic Waste material by weight or volume. Initial contamination percentages were consistent with requirements outlined in SB 1383 for diversion of recyclables and incompatible materials respectively and subject to more stringent standards should route review results dictate.

Completed audited data is downloaded nightly and reviewed by the management team. An exception list for customers with inadequate service levels will be generated from the data. It will be provided to applicable personnel to process and coordinate follow -up onsite consultations. Container exception - based work orders for identified damage or graffiti will be created for the operations team to remedy timely or on a customer’s future service day based on the auditor’s findings.

Findings of container contamin ants greater than the percentage of the container contents allowed will initially result in a "tag" or warning placed on the container, and the generator will be provided with educational materials detailing material placement expectations and directions o utlining how to remedy the conditions found by the driver or auditor. A progressive list of warnings may be used as follows:

All Single Family, Multifamily, Mixed Use and Commercial Recipients

1st & 2nd Incident Within One Calendar Year - Upon finding container contaminants, the driver or auditor may photograph contamination. A written notice will be provided to the customer, including properly separating materials left on the container. A secondary no tice will be provided through direct contact, mailed, or electronically sent. Secondary notifications will indicate contamination fees assessed for the third and subsequent notifications, and that cart sizes and quantities may be adjusted. Documentation of contamination occurrences will be digitally maintained.

3rd or Subsequent Incident Within One Calendar Year - Notifications will be considered Contamination Violation Notices and include digital documentation. Burrtec will provide a written notice, inclu ding photographs, collect the contaminated container, and charge the customer a contamination fee. The City will be notified within five business days if container sizes are increased or the customer has a contamination surcharge imposed.

f. Route Reviews & Waste Evaluations

Burrtec will conduct annual route reviews of commercial businesses and waste evaluations for residential customers to verify commercial and residential generators' compliance with organic waste generator requirements outlined in the C ontamination Monitoring Plan section. Burrtec will ideally follow the standard three and four container route review and waste evaluation audit process shown below; however, an overview of SB 1383 requirements for each type of container system is located on the following page for reference.

Standard Container Audit Requirements
A jurisdiction shall monitor the containers provided to generators using a three-container or two- container organic waste collection service to minimize prohibited container contaminants in a manner specified below.

Audit Method
Waste
Evaluation
Each
Container Type
2x Year
Distinct Seasons
Multiple Areas
Route
Review
-All routes
-Annually
-Random
Notify
Education
Evidence
Penalties
Begin
2024
Record
Keeping
YES
NO

SAMPLES COLLECTION
Routes less than 1,500 = 25 samples
Routes with 1,500-3,999 = 30 samples
Routes with 4,000- 6,999 = 35 samples
Routes with 7,000+ = 40 samples
+25% Residue
Any study
Targeted Route
Review
Specific to generators
from study

DESIGNATED ROUTES
Loads arrive at SW facility
from throughout the
jurisdiction. Trash loads may
need to be diverted away
from the LF to be sampled
and evaluated Routes are
based on weekly customer
counts

Container Contam
ination M
inim
ization
A jurisdiction shall m
onitor the containers provided to generators using a three-container or two-container organic waste collection service to m
inim
ize prohibited container
contam
inants in a m
anner specified below.

Standard
Three Container
System
M
ixed W
aste
Two Container
System
M
ixed W
aste
One Container
System
Audits
Not
Required
Audit M
ethod
W
aste
Evaluation
Each
Container Type
2x Year
Distinct Seasons
M
ultiple
Areas
Route
Review
-All Routes
-Annually
-Random
-Not Every
Container
Notify
Education
Evidence
Penalties
Begin
2024
Between
25 – 40
Sam
ples per W
C
Based on Route
Size
Record Keeping
Yes
No
Perform
ance
Based System
W
aste
Evaluation
Blue & Green
Container Type
2x Year
Gray Quarterly
M
ultiple
Areas/Seasons
Between
25 – 40
Sam
ples per W
C
Based on Route
Size
No
Yes
Im
plem
ent Standard
Three Container
Collection System
2 nd Consecutive
W
C Failure
Yes
No
+25%
Residue
Any study
+25%
Residue
Any study
Targeted Route
Review
Specific to
Generators From

Study

g. Route Review Efficiency

Where possible and as approved by the City , Burrtec will attempt to reduce cost impacts and minimize additional labor necessary to comply with contamination monitoring requirements. Operational activities will be customized to facilitate regulatory review requirements by capitalizing on existing programs and Burrtec's material recovery facilities.

8. Air Emission Reduction

Organic waste diversion offers many environmental benefits. Burrtec facility's organic management program is designed to utilize the most effective technologies to reduce greenhouse gas emissions, generate renewable energy, and reduce the use of chemical fertilizers in agriculture. Burrtec has fully embraced SB 1383's intention to mitigate the effects of climate change by producing high-quality soil amendments for agriculture and farming as well as organic slurries used in anaerobic digesters.

The Burrtec West Valley Material Recovery Facility compost operation uses covered aerated static piles to aerobically decompose organics into useable compost, significantly reducing odor s, bio -aerosols, and particulate matter emissions. The incoming feedstock of green and food material is received, contamination removed, and material ground in the receiving area. The mixture is piled into windrows and covered atop a controlled aerated s ystem. Temperature and oxygen probes monitor the decomposition process as air is blown through the composting pile and passes a bio-filter. Once the retention time in the system has passed, and pathogen reduction requirements consistent with 14 CCR 17868 .3 met, the material is moved to open curing piles for 30 to 60 days prior to shipment.

9. Reducing Wear and Tear on City Streets

Appropriately sized enclosures, containers, and service frequency assist in maximizing collection efficiency, driver safety, and reducing wear and tear on City streets by limiting the number of times vehicles enter the premises each week. Coupled with the Lytx Safety System and GPS technology, the number of vehicles and routes required for service is significantly reduced, eliminating unnecessary wear and tear on City streets.

The routing optimization plan will also reduce wear and tear on the City’s streets by maximizing collection times during non-peak traffic.

10. Environmental Stewardship

Burrtec continues developing and implementing programs at its facilities with positive envi ronmental impacts.

a. Water and Power Conservation

• Vehicles operating under compressed natural gas (CNG) fuel systems are powered by renewable natural gas (RNG) produced at dairies and landfills. This process reduces the demand for natural resources and reuses organic waste to power the collection fleet • Burrtec has installed four (4) compressed natural gas and three (3) liquefied natural gas systems to fuel alternative-powered vehicles at hauling divisions. One such compressed natural gas fueling station is located in the City of Santa Clarita at Burrtec’s local hauling facility. Onsite fueling limits

wear and tear on City streets, reduces driver hours, and minimizes lines at fueling stations for the public
• Onsite time-fill RNG fuel stations allow a fleet to fill overnight during off -peak hours. Off -peak hours are times when the energy grid has excess electrical generation. Time -fill increases the efficiency of refueling. In addition, time -fill stations ensure that compressors only start and stop one time per day, reducing maintenance and extending the life of the equipment • A percentage of Burrtec’s collected organic waste is converted to renewable natural gas by anaerobic digestion processes at the Los Angeles Sanitation District, San Bernardino BioDigester, and the City of Riverside Water Quality Control Plant. Burrtec intends to utilize renewable natural gas to fuel collection vehicles operating throughout Los Angeles and San Bernardino Counties • Burrtec’s network of organic waste processing facilities recover wood and brushy green waste for use as a renewable biomass fuel. This material is used as a fuel source for energy generation. This “green” fuel is burned in boilers to make steam that in turn powers a turbine to generate electricity.

Burrtec’s network supplies regional local manufacturing operations with this biomass fuel based on their operational needs
• Wood chips from Burrtec’s organic waste processing operations are used to enhance water reduction and conservation. In addition, processed or ganic materials are also used for erosion control which assists stormwater pollution prevention best management practices • Native drought tolerant plants and automated sprinkler systems are installed at Burrtec facilities • Facilities utilize energy-efficient lighting in offices, shop, and general work areas when possible • Lighting controls in parking lots and common areas are automated via a timer system and adjusted as needed
• In order to conserve electricity, most offices have motion sensors t o turn lights off when offices are unoccupied

b. Waste Reduction and Reuse

• Mattress recycling is not a BLUE container program but nonetheless is a vital diversion opportunity worthy of mention. Burrtec participates in California's mattress stewardship program in which the sale of each mattress includes a fee to support mattress recycling • Commonly referred to as Styrofoam, white expanded polystyrene foam (“EPS”) is used in clamshell-type food containers, coffee cups, and packaging material in the form of she ets, blocks, and 'peanuts'. These items may be identified by the #6 recycling symbol. Burrtec uses a densifier to consolidate polystyrene foam efficiently. In the process, the foam is crushed and shredded into small particles that are thermochemically h eated and extruded into dense ingots 1/90th their original volume. The palletized polystyrene ingots are shipped to businesses in California that remanufacture the foam into a variety of consumer goods ranging from picture frames to green building materials and nursery plant containers.
• Waste to energy conversion technologies are utilized to further divert material from the landfill and to produce useful energy that is delivered to the regional power supply network. Residue materials from the recyclable materials processed are transported to fully permitted waste to energy facilities. The conversion/transformation credit ranges from 70% to 90% diversion with recent averages closer to 80%. Additionally, the ash from the incineration process is used to gen erate road base material for use in constructing landfill roads • Food waste recycling programs are in place in employee kitchen areas where regional organics processing outlets are available
• Burrtec's management team members meet to review company sustainab ility programs, evaluate the performance of their employee's participation in programs, and develop new programs. • Facility commingled recycling program. All offices utilize a two -bin system for recyclable and non-recyclable materials. All recyclables are recovered and recycled • The Company provides reusable drinking cups
• Replaced individual drinking water bottles with water dispensing systems

c. Procurement

• Procurement of waste and recycling office containers, office supplies, promotional items, etc., is based partly on recycled content
• Ink cartridges are returned to manufacture for recycling • All damaged automated carts are recycled, and all-new cart purchases have recycled content • Procurement of compost or mulch materials in sufficient quantities to assist the City in meeting SB 1383 requirements. Mulch delivery can be provided in lieu of compost if the City has an enforceable mechanism or ordinance in place per 14 CCR 18993.1(f) e nsuring proper renewable organic recovery requirements are met. This program will further promote viable alternatives as best use options for processed green waste and organic materials

d. Other

• Burrtec has developed a vehicle maintenance program that maxim izes the efficiency of our fleet and minimizes our environmental impact. Using Amsoil synthetic lubricants and high -efficiency filtration products, we have reduced our fleet’s oil consumption by over 60% and our lubricants by more than 50%. Benefits of Amsoil include
• Reduced emissions
• Increased fuel efficiency
• Longer lasting fleet
• Reduced dependence on foreign oil and petroleum-based products • Used oils, fluids, and filters from all vehicles are collected and processed for reuse • Tire recycling program. W orn tires are inspected for DOT compliance and re -treaded, when possible, to reduce the use of virgin materials
• E-waste and Battery recycling programs are in place at Burrtec facilities and offices • Metal scrap from maintenance shop truck body repairs is recycled

These practices will continue with implementing the exclusive franchise agreements awarded by the City of Santa Clarita. New and/or updated practices will be incorporated into our operations as program alternatives become practical.

11. Use of Local Vendors

In addition to the City resources required to operate Burrtec’s Santa Clarita Hauling Division located at 26000 Springbrook Avenue #101, Burrtec utilizes the following local vendors:

• Truck and equipment related vendors such as truck repair, electrical, plumbing, pest control, & vehicle washing
• Firms such as legal counsel, public relations, media advertising • Landfill - Chiquita Canyon
• Recycling Processor - Rent-a-Bin
• Participation in the Santa Clarita Valley Chamber of Commerce, VIA and KHTS activities

Nearly 15% of the employe es working in the Santa Clarita Hauling Division call the City of Santa Clarita home, including its division manager. Santa Clarita residents' use of local vendors, in addition to the fifty - five (55+) employees currently working daily at the Santa Clarita Hauling division, for nearly two decades, make it difficult to quantify but an essential part of the City's local economy.

12. Innovative “Green Approach”

a. Electric Collection Vehicle Technology

Burrtec is pleased to offer an electric -powered collection vehicle for full -time operation in the City of Santa Clarita to demonstrate the next generation of cleaner collection vehicles. This enhancement comes at no additional cost to ratepayers or the City.

Burrtec has been closely following the development of electric -powered collection vehicles and has concluded that the technology is 'route -ready' under the right circumstances. Electric -powered trucks will provide cleaner, healthier air will be quieter in neighborhoods, and power requirements will be met partly from renewable resources (estimated at 30+% and increasing each year).

Burrtec has ordered six electric -powered collection vehicles from Autocar for delivery in 2022. The Autocar ACX chassis will be powered by BLUE Horizon 14Xe ePowertrain supplied by Meritor, Inc. from its North Carolina production facilities.

Burrtec will commit one of these new EVs full -time
to a Santa Clarita residential recycling route to
demonstrate to the residents and b usinesses of Santa
Clarita that the City and Burrtec are committed to
enhancing our environment.

Schematic Drawing of BLUE Horizon 14Xe
ePowertrain by Meritor, Inc.
b. Innovative Facilities

Burrtec takes great pride in knowing we have the resources to meet the individual needs of the customers and the communities we serve. Our experience and knowledge will be used to successfully execute the contract requirements for the City of Santa Clarita.

The implementation of the state’s organic waste reduction regula tions adopted under Senate Bill 1383 (Short Lived Climate Pollutants) is the next critical step to protect our communities and our environment from the impacts of climate change. In order to keep pace with California’s SB 1383 statewide goal of 75% reduction of organics disposed of in landfills, the jurisdictions serviced by Burrtec must divert an estimated 670,000 new tons of organic material each year by 2025. Targeting methane reduction in emissions in landfilled organics is an effective mechanism for co mbating climate change and moving toward a more sustainable future in each facility Burrtec owns and operates.

A brief description of our facilities, capabilities, and innovations to support SB 1383 requirements are included below:

1) Organic Waste Facility Network

Composting is nature's way of recycling. Burrtec's four compost facilities receive yard waste and food waste that is broken down to become food for plants. Through composting, the amount of refuse sent to the landfill is reduced, the or ganic matter is reused rather than disposed of, and recycled into a valuable soil amendment. By composting, the generation of greenhouse gases, mainly methane, is significantly reduced. In addition to emission reduction, compost replenishes and revitalizes exhausted farm soils by replacing trace minerals and organic material, reduces soil erosion, and helps prevent stormwater runoff.

Brief descriptions of each facility follow.

West Valley Material Recovery Facility

Burrtec's premier facility, the West Valley Material Recovery Facility, is located in the San Bernardino West Valley Region of Fontana. The West Valley facility is a 7,500 -ton per day large volume transfer and processing facility handling mixed recyclable s, wood waste, organic waste (green waste and food waste), metals, and construction/demolition/inert materials (CalRecycle SWIS No. 36-AA-0341).

Victor Valley Material Recovery Facility
Located at 17000 Abby Lane, Victorville, Victor Valley MRF is a 985 -ton per day large volume transfer/processing facility with an active 100 -ton per day food waste composting facility and a planned permitted 150 -ton per day medium volume construction/demolition/inert material processing facility (CalRecycle SWIS No. 36 -AA-0346). Burrtec operates this facility through a long-term agreement with the High Desert Joint Powers Authority.

Edom Hill Compost Facility
Located in Cathedral City at the Edom Hill Transfer Station site, the Edom Hill Compost Facility is a new 500-ton per day compost facility permitted processing source-separated food waste and mixed organic waste into compost (CalRecycle SWIS No. 33-AA-0376).

Coachella Valley Compost Facility
Located in Coachella, Coachella Valley Compost is a 985 -ton per day composti ng facility processing wood waste, biosolids, manure, liquid waste, green materials, food wastes, and construction/demolition material (CalRecycle SWIS No. 33-AA-0292).

2) State of the Art Facilities

Agua Mansa Material Recovery Facility
Located in Jurupa Valley, Agua Mansa is a 4,000-ton per day large volume transfer and processing facility handling mixed recyclables, wood waste, metals, inert material, green waste, construction & demolition waste and a mixed organics in-vessel composting facility (CalRecycle SWIS No. 33- AA-0248). In addition to the composting operations, the Agua Mansa Facility has recently undergone significant sort line improvements, including robotics. Agua Mansa offers transfer capability for residuals and non-recoverable solid waste.

3) Anaerobic Digesters
Burrtec's sister company, EDCO, is near full operation of the first fully permitted state -of-the-art, advanced
technology Anaerobic Digestion (AD) Facility in San
Diego County. Anaerobic digestion is an efficient and
environmentally sustainable technology that can
significantly contribute to managing organic waste in
California and can power a fleet of trucks with Renewable Natural Gas (RNG).

c. Strategic Partnerships

Burrtec has partnered with Agromin. Established in 1972, Agromin manages over 1.2M tons annually of organic waste materials through its processing facilities and strategic partners' facilities.

Although Burrtec is planning on utilizing Rent -a-Bin for Santa Clarita, Burrtec’s network of organic waste processing strategic partners are working in collaboration toward establishing a network of facilities and processing centers specifically designed to achieve the state mandated requirements, sequester carbon in the soil, and reduce harmful greenhouse gas (GHG) emiss ions as illustrated in the High Diversion Organic Waste Processing flow chart below:

Future High Diversion Organic Waste Processing Facilities will house many technologies to prepare feedstock from single family, multi -family and commercial municipal so lid waste. Should the three - container system alone not achieve the 75% diversion rate, facilities must add additional technologies to capture unrecovered organics and recyclables from the municipal solid waste stream to eventually reach 75% diversion. Burr tec with Agromin is endeavoring to surpass state mandates and help develop facilities so that communities can achieve the benefits of a zero-waste infrastructure.

d. Supplier Partnerships

Rehrig Pacific pioneered a previously impossible process to manufacture carts out of an unprecedented 40% recycled material without sacrificing strength or curb appeal. The High -Density Polyethylene (HDPE) resin that Rehrig Pacific uses in its carts makes them 100% recyclable. This allows our cart manufacturer to create a closed -loop system reclaiming and recycling broken carts for reuse in new products at the end of life. Rehrig Pacific also has a best-in-class R&D lab leading the way in evaluating non-traditional plastics sources, from bulky rigid plastic -like patio chairs and laundry hampers to materials like ocean waste and discarded rope. With seven manufacturing sites across the United States, Rehrig Pacific has a strategic national footprint that allows for timely production and delivery of new cart orders and lower freight costs.

Rehrig Pacific uses 60 million pounds of recycled post-consumer plastic diverted from the waste stream each year. Rehrig’s latest innovation includes the development of an innovative new solution in diverting and utilizing ocean- bound plastics. The OceanCore recycling cart is the first rollout cart made with ocean -bound plastics. OceanCore results from Rehrig Pacific’s unique manufacturing expertise and a first -of-its-kind process that allows Rehrig to combine virgin plastic with unmatched volumes of recycled material.

The result is a product that contains more recycled material than previously thought possible without compromising the structural integrity or appearance of the final product.

13. Procurement
Burrtec offers an initial allocation of compost and mulch in tonnage amounts necessary to achieve 30% of jurisdictional procurement requirements. The following programs should all be considered:

• Community compost giveaway events
• City parks landscape, medians, and turf enhancements where recycled organic products are used to minimize water usage and improve soils
• Compost used in stormwater detention basins to promote vegetation growth • New construction and landscapin g projects to meet Water Efficient Landscape requirements for compost and mulch application

Through a direct service provider agreement, Burrtec will act as a broker on behalf of the City to help meet procurement targets outside of jurisdictional boundaries.

Future considerations include utilization of renewable natural gas to fuel collection vehicles that will aid the City in achieving the procurement obligations when reliable volumes of CNG transportation fuel become available.

Exhibit 11
Outreach and Education Plan

1. Prior to Service Start Activities

Outreach describes the ways in which we communicate with our customers.

• Update Burrtec Santa Clarita Website . Immediately following the execution of the agreement, the Santa Clarita Burrtec website will be updated to provide our new Santa Clarita customers with full information about Burrtec services, programs and events • Acceptable Material Labels. During the container assembly procedure, labels identifying acceptable materials will be affixed to every container (carts and bins) used for collecting Trash, Recyclable Materials and Organic Material
• Residential Service Brochure. Burrtec will distribute a bi-lingual service brochure to each residential dwelling receiving individual collection to introduce them to services and promote recycling and organic material diversion
• Community Associations . Burrtec will initiate contact wit h individual community associations recommended by the City for purposes of holding informational meetings with residents and businesses to discuss the transition of services prior to the service start date • SCV Chamber of Commerce Presentations . Burrtec wi ll conduct a SCV Chamber of Commerce board of directors briefing on the transition and briefings at one or more Chamber events • Community Meetings. Burrtec will conduct noticed community meetings for purposes of outlining services and answering questions from residents and businesses • Media Advertising . Burrtec will publish print media advertisements utilizing KHTS, The SCV Signal, and other local publications and websites to alert the community to the upcoming transition in service providers

2. Implementation Programs

Burrtec's waste recycling and diversion program include comprehensive public education and outreach that details program services and maximizes the diversion of recyclables, green waste, food waste, bulky items, sharps, mattresses, and e-waste. Our approach to successful recycling and diversion programs is simple.

• Provide a wide selection of acceptable materials
• Offer a complete yet straightforward collection program • Implement a public education plan that encourages participation • Reinforce the diversion programs
• Encourage residents to “Reduce, Reuse, Recycle”
• Educate City staff and Service Recipients on AB 341, AB 1826, AB 1594 and SB 1833

The SB 1383 regulations require that organics recycling education and outreach be provided to all residents, businesses (including those generating edible food that can be donated), local food banks, and other food recovery organizations.

In communities where a substantial number of residents speak non -English languages, education and outreach materials will be transl ated to ensure all residents and businesses can effectively participate in organic recycling services.

A variety of outreach methods will be used to inform customers on program requirements, including the following mandated topics:

• Methane gas reduction benefits, specifically how emissions resulting from the decomposition of organic waste in landfills are a significant source of greenhouse gas (GHG) emissions contributing to global climate change
• Reduction of landfilled organics whi ch are responsible for 25 percent of California’s methane emissions
• Prevention of organic waste generation, recycling organic waste onsite, sending organic waste to community composting, and any other
local requirements regarding organic
waste
• Information on the organic waste
generator’s requirements to follow proper
container utilization techniques and
edible food donation programs

a. Schedule of Materials

Brochures. Burrtec will distribute bilingual
brochures on recycled paper, describing
services, prope r use of containers, new
container colors, and acceptable materials to all customers (Residential and Commercial) before the Service Start Date. Brochures will also be distributed to new customers when a change in occupancy becomes known to Burrtec.

Billing Statements . Each billing statement sent by Burrtec on recycled paper will contain a brief notification to customers. Notifications include, holiday schedules, program participation requirements, and legislative reminders.

Newsletters. Burrtec will d istribute bilingual newsletters printed on recycled paper to Residential customers as an insert in the bill on a quarterly basis. Commercial newsletters will be distributed via Burrtec’s customer billing to coincide with special program notices such as SB 1383 requirements.

Social Media. Burrtec will continue to develop and produce content pertinent to program participation and diversion goal accomplishment on social media platforms. Content includes titles such as:

• “Our Story” – A short history of Burrtec
• “Recycling” – Burrtec’s material recovery facilities
• “Coming Soon” – Food waste recycling program development • “What is Organic Waste” – Overview of acceptable green container material • “Christmas Tree Disposal” – How to properly prepare your Christmas tree for disposal

b. Service Brochures

At contract inception, a service brochure will be provided to customers printed on recycled paper. New customers will also receive the brochure as part of the Burrtec welcome packet.

These brochures will provide a comprehensive overview of the solid waste, recycling, and organic waste programs, and the additional services. The brochures will be produced in English, Spanish, or other languages where required and will include, but not be limited to, the information listed below.

• Scope of services and geographical area including general information on container colors and sizes available, how to change container sizes and quantities, information about what to place in containers, and instructions on the set-out site

• Holiday Schedules
• Delivery, pick up, exchange, and replacement of containers • Burrtec office hours, toll-free customer service telephone number, e-mail address, and website • City’s information such as telephone number, locatio n, Household Hazardous Waste information, and other information as required
• Newsletter
• Training on how to sort organic and recyclable material • Description of green waste and food waste items allowable for collection and items prohibited • Description of acceptable recyclable materials

c. Community Meetings

1) Prior to Start of Contract

Burrtec will hold community meetings to explain the new contract services and highlight program elements. Meetings will be held on weekday evenings and separate Saturdays as agreed upon with City's approval. The meeting dates, program information, and ar rangements will be reviewed with City staff prior to finalizing. All customers will receive a community meeting notification at least two weeks prior to the meeting or approved by the City.

2) Instructional

Upon request, Burrtec will hold community meetings in English and/or Spanish or other languages as required informing customers how to recycle properly and what organic waste diversion means.

d. Written Notices and Outreach Materials

1) Upon Start of Services

Burrtec will develop written educational materia ls and deliver them to Customers. Burrtec will utilize technology, such as smartphones to distribute educational materials, reach more people, and reduce paper waste. Customers will be given a choice of how they want to receive the information, through t raditional quarterly newsletters or via "monthly" e -mail or text message. Educational materials include:

2) Articles

Burrtec will develop a bilingual (Spanish and other languages as required) article with color graphics containing information that encourages recycling and educating customers services available.

Topics include the following examples:

• Available services notices and information
• New cart colors
• Placement of carts, including during heavy rains
• Holiday Tree collection instructions
• Benefits of source separation, reduction, and prevention of solid waste
• Information on how organic waste is diverted from the landfill
• Methane reduction benefits of reducing organic waste in landfills • Bulky Items
• Illegal Dumping
• Cleaning Containers

• Holiday Schedule
• Commingling of Solid Wastes
• 4 R's, reduce - reuse - recycle - rethink
• Carts left in the street
• Unpermitted Waste disposal
• New solid waste laws
• Articles specific to service areas such as palm fronds

3) Special Event Announcements

Burrtec will develop and deliver outreach notices to Customers on various events upon receiving approval from City. Some notifications will be limited to text or e -mail messages and not be included in newsletters. Examples of events are as follows:

• City Household Hazardous Waste Collection Drop-Off Events • City Neighborhood Cleanup Events
• Quarterly Paper Shredding Events
• Compost/Mulch Giveaway Events
• Textile, Carpet, and Mattress Collection Drives
• Availability of Food Waste Pails
• Sharps Program Information
• Bulky Collections
• Home Composters
• Cart and Bin Exchange and Cleaning
• Holiday Collection schedule
• Billing reminders, upon Customer request (e-mail)
• Service interruptions (e-mail)
• Non-collection notices (e-mail)

Certain notifications will be limited to e-mail messages and do not apply to newsletters.

Burrtec will provide notices up to six (6) weeks in advance of events, except as related to billing reminders, service interruptions, and non -collection notices. Notices may include artwork, layout, or notices provided by the City.

4) Distribution

The articles and announcements will be disseminated in the following ways, as requested by Customers:

a) Newsletters

Newsletters will be available in electronic format such as PDF and will be printed on 8.5"x11" or 8.5"x14" sized recycled paper, whichever is approp riate. Burrtec will develop one -page (additional page for Spanish and other languages, if required by City) information newsletters in color and deliver these newsletters to Customers four times each contract year. A second English page may be added to the newsletter once per year if requested by Director.

b) E-mail

Burrtec will send brief electronic messages containing links to full articles, upcoming events, and/or newsletters for Customers who request them. For example, in late December, send an e-mail worded, "Have a holiday tree to get rid of? Click here." with a link to an article about holiday trees. When there is a Santa Clarita local HHW Collection Event nearby, send an e - mail worded, "Leftover household chemicals, paint, or used oil to ge t rid of? Click here."

c) Container Notices

Drivers will place notification tags educating customers on prohibited contaminants found.

Burrtec will provide information on proper container utilization techniques and how contamination can be corrected at the time of discovery. The information may be provided using standard mail or notifications sent via e-mail. Red tags are applied to residential customer carts.

d) On-Site Waste Audits

Waste audit summary reports will be provided to customers upon completion of the evaluation.

Summary report information will include container findings, educatio nal materials including source reduction techniques, benefits of participation in collection programs, ability, and suggestions to “right-size” containers, and methods to reduce contamination. The information may be provided using standard mail or notifications sent via e-mail.

5) Delivery of Written Materials to Customers

Burrtec will deliver general materials (such as notices and newsletters) to Customers by any or all the following means approved by City:

• U.S. Postal Service
• Door-to-door delivery service
• Insert in monthly Customer bills
• Electronic mail (E-mail)
• Other means approved by the City

The City's designee will be included in the mailing list and ensure that available materials are sent to the City simultaneously they are sent to customers. When items are mailed, a proof of mailing can be submitted within seven days of mailing.

6) Social Media

Burrtec will reach out to Customers and make information available regarding services by current social media and the following means approved by the City.

Burrtec’s Official Social Media Presence Includes:

Facebook: www.facebook.com/burrtecscv
Twitter: https://twitter.com/burrtecwaste
Instagram: https://www.instagram.com/burrtecscv
YouTube: https://www.youtube.com/channel/UCqaJ5_Ea4Nx1EY4LDDAS9CA LinkedIn: https://www.linkedin.com/company/burrtec-waste-industries

e. City, School, Facilities, and Business Community Programs

Partnering with schools, city facilities, businesses, and community programs is crucial in ensuring methods to reduce contamination are successfully disseminated throughout the community.

Participation in events such as, but not limited to, will include:

• Community and School Earth Day activities
• SCV Chamber of Commerce meetings
• VIA Meetings
• Rotary Club meetings
• Oldtown Newhall’s Senses
• Santa Clarita Valley Certified Farmer’s Markets
• The Learning Center at the Newhall Library and others • The KHTS Home and Garden Show
• HOA meetings
• Non-Profit Events
• Churches, neighborhood and community groups, and other informal networking activities

f. “Recycling All-Star” Awards

Effective recycling efforts are an integral part to a successful recycling and organic waste diversion program. To reinforce these diversion efforts, Burrtec will provide annual recognition to participants meeting program standards. Education and outreach activities will encourage participants to actively engage in programs and become a “Recycling All -Star.” Randomly selected participants are eligible to receive recognition at November City Council meetings. The Contest information and program winners are announced in the quarterly newsletters.

g. City Staff Training

Department staff, Code Enforcement, and janitorial staff will be trained at the City’s scheduled date and time on the following topics:

• Collection Programs and Full Range of Additional Services • Regulatory Requirements and Relevant State Legislation • Methods to Reduce Contamination
• Source Reduction Techniques
• Acceptable Materials
• Benefits to Participation in Recycling Programs
• Record-Keeping Requirements
• Purchasing Policy Requirements
• CalGreen and MWELO Requirements
• Enforcement and Inspection Requirements
• Best Management Practices

3. Methods to Reduce Contamination

Burrtec will utilize several methods to reduce contamination and ensure diversion goals are met in Santa Clarita. Burrtec’s experience with program implementations have shown that no one method can be relied upon, but rather a flexible, multi -faceted approach is required. Burrtec will develop an explicitly tailored program, designed with expert local knowledge, local community engagement, and local participation for Santa. Below is a list of primary methods that will be utilized to achieve program goals:

• Education, Education, Education. Ensuring customers understand program requirements is the first critical component to achieving stated goals

• Participation in Community and School Events. Participating in community events and local schools to demonstrate how proper container utilization works and reduce contamination is another critical component to achieving stated goals
• Generator Feedback . Through onsite waste consultations with businesses, contamination notices, targeted education, and outreach, and ultimately notices of violation, and individual generator feedback is critical to achieving stated goals
• Data Analysis. The use of route review and waste evaluation results in conjunction with community waste characterization data will assist in targeting high contamination generators • Equipment Readiness . Operation's readiness to deploy additional containers, exchange container sizes, and respond to customer requests is critical to ensure contamination minimization efforts are successful
• Technology. Burrtec’s continued efforts to upgrade and utilize state-of-the-art equipment at recovery facilities works and partner with leading industry experts in composting to ensure diversion goals can be met

4. Benefits of Participation

Burrtec will focus on t he following elements to inform customers of the benefits of recycling and organic waste collection programs:

• Information on how recycling conserves natural resources • Information on how participating in recycling programs prevents pollution by reducing th e need for raw materials
• Information on methods to recycle organic waste onsite, sending organic waste to community composting, and any other local requirements regarding organic waste • Information regarding the methane and greenhouse gas reduction benefits of reducing the local Santa Clarita Valley landfill disposal of organic waste
• Information on the methods of organic waste recovery
• Information related to the public health and safety, and environmental impacts associated with the landfill disposal of organic waste
• Information regarding programs for donating edible food through the City of Santa Clarita’s Edible Food Recovery Program which helps those who are food insecure • Information about food recovery organizations and services operating within the Ci ty of Santa Clarita, including a list of those services
• Information about actions that commercial edible food generators can take to prevent the creation of food waste

Exhibit 12
Acceptable Recyclable Materials
Recyclable Materials include but are not limited to:

Aluminum cans
Aerosol cans
Aseptic containers
Brochures
Cardboard
Cereal boxes
Clothes hangers
Computer paper
Coupons
Envelopes
Frozen food boxes and trays
Glass bottles/jars
Glass cosmetic bottles
June mail
Laundry bottles
Magazines/catalogs
Newspaper
Paper
Paper tubes
Phone books
Pizza boxes
Plastic containers #1-#7
Plastic film
Plastic milk jugs
Plastic bags
Polystyrene (Styrofoam)
Tin cans
Tissue boxes
Wrapping paper