Proposal # RCS-26-27-01 | Operation of The Wheel Concession
PROPOSAL # RCS-26-27-01
OPERATION OF THE WHEEL CONCESSION
City of Santa Clarita, California
Submitted by
Daniel Chao & Tatiana Chao
Santa Clarita Restaurant & Concession Operators
RESPONSE FILE
1.1.1 Introduction/ Cover Letter
Dear City of Santa Clarita Selection Committee,
We are pleased to submit our proposal for the operation of The Wheel Concession. As longtime Santa Clarita business owners and restaurant operators, we are excited about the opportunity to bring our experience in food service, high-volume recreational facilities! catering, community events, and hospitality to another important City facility.
Our goal for The Wheel is to create a concession operation that is welcoming, efficient, affordable, clean, and capable of serving both everyday visitors and high-volume special events.
If awarded the opportunity, we will form a corporation for this venture with a legal business name to be determined and with Tatiana and Daniel as owners.
We appreciate the opportunity to submit this proposal and look forward to the possibility of continuing our partnership with the City of Santa Clarita.
Sincerely,
Tatiana Chao
661~
Daniel Chao
661-644-:.!?7
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Owners I Authorized Representatives
Proposal# RCS-26-27-01 I Operation ofThe Wheel Concession Proposal # RCS-26-27-01 | Operation of The Wheel Concession
1.1.2 Company Background and Qualifications
Our companies are Santa Clarita-based, family-owned restaurant and hospitality organizations with extensive experience operating restaurants, cafes, concessions, catering programs, and special-event food service.
Our restaurant operations include three Eat Real Cafe/restaurant locations in Santa Clarita and Top Shelf Bar & Grill at The Cube - Ice and Entertainment Center.
Eat Real was founded locally with a simple goal: provide the Santa Clarita community with fresh, high-quality food in a welcoming environment. Over the years, the concept has expanded into multiple locations and developed additional revenue channels including catering, private events, corporate lunches, baked goods, grab-and-go products, and community partnerships.
Our experience expanded further through the operation of Top Shelf Bar & Grill at The Cube.
This operation has provided direct experience managing a food and beverage establishment located inside a busy City recreational facility.
We are not approaching The Wheel as a passive concession opportunity. We have the infrastructure, management experience, systems, vendors, and local presence necessary to actively operate and grow the concession.
1.1.3 Restaurant Experience
Our company has extensive experience operating food-service establishments serving families, athletes, community members, and large groups. • More than a decade of restaurant and food-service operating experience • Operation of multiple restaurant and cafe locations
• Current experience operating a concession/restaurant within a City recreational facility • High-volume food production and service
• Catering, birthday parties, private events, and large group orders • Youth sports and tournament food service
• Grab-and-go concession operations
• Staff recruitment, training, scheduling, and management • Food safety, sanitation, and quality-control systems
• Point-of-sale systems, financial reporting, menu development, and pricing • Community fundraising and local organization partnerships
Eat Real
Our Eat Real locations provide breakfast, lunch, beverages, baked goods, catering, and other food-service offerings to the Santa Clarita community. Operating multiple locations has required us to establish systems for purchasing, inventory, food preparation, staffing, training, quality control, sanitation, customer service, and financial management.
Top Shelf Bar & Grill at The Cube
Our operation of Top Shelf Bar & Grill at The Cube provides highly relevant experience for The Wheel. The Cube is a busy recreational and entertainment environment serving youth sports Proposal # RCS-26-27-01 | Operation of The Wheel Concession organizations, hockey teams, figure skaters, families, spectators, tournaments, camps, parties, and community events.
Our team has experience adjusting staffing and food production based on facility schedules, tournament attendance, special events, games, and peak operating periods. • Smash burgers
• Pizza
• Wings
• Breakfast items
• Sandwiches
• Salads
• Appetizers
• Coffee and espresso
• Baked goods
• Grab-and-go snacks
• Family-friendly food options
Special Events and Catering
Our company regularly provides food service for birthday parties, sports teams, tournaments, corporate lunches, private events, community events, fundraisers, school and youth organizations, and large group orders. This experience allows our management team to anticipate volume, prepare food efficiently, adjust staffing, and maintain customer service during periods of increased demand.
1.1.4 Operations Plan
1.1.4.1 Overall Restaurant Concept
Our proposed concept for The Wheel is a modern, family-friendly recreational concession offering recognizable favorites alongside fresh and convenient options. The menu will be
Proposal # RCS-26-27-01 | Operation of The Wheel Concession designed around the way guests actually use the facility: fast, portable, reasonably priced food that works between activities.
Our operating focus will be: Quick Service + Quality Food + Family-Friendly Pricing + Clean Operations.
Menu categories may include breakfast offerings, burgers, sandwiches, pizza, hot dogs, chicken items, snacks, baked goods, coffee, beverages, healthier grab-and-go choices, and event-specific offerings. We will continuously evaluate sales data and customer feedback to refine the menu.
1.1.4.2 Customer Service Philosophy
Our customer service philosophy is centered on creating a welcoming and dependable experience. Employees will be trained to greet customers promptly, accurately fulfill orders, communicate realistic preparation times, resolve concerns respectfully, maintain clean service areas, understand menu items and allergens, and work efficiently during peak periods.
Management will maintain an active presence and regularly review operations to ensure service standards are consistently followed.
1.1.4.3 Food Preparation and Quality Control
Food quality and consistency will be maintained through standardized recipes, portioning procedures, approved vendors, proper receiving procedures, temperature monitoring, inventory rotation, and employee training.
• Daily opening inspections
• Refrigerator and freezer temperature checks
• Proper food labeling and dating
• FIFO inventory rotation
• Standard recipes and portions
• Cleaning and sanitation schedules
• Food holding temperature monitoring
• Manager quality checks
• Proper closing and food-storage procedures
1.1.4.4 Event and Catering Operations
The Wheel has the potential to become an important food-service resource for parties, competitions, camps, community programs, and other events. We plan to offer packages that make food service easy for organizers and families.
• Birthday party packages
• Team meals
• Pizza packages
• Sandwich or wrap platters
• Snack and beverage packages
• Breakfast packages
• Individual boxed meals
• Large group and advance orders
Proposal # RCS-26-27-01 | Operation of The Wheel Concession For major events, management will review expected attendance in advance and increase staffing, inventory, and food preparation accordingly.
1.1.4.5 Exterior Service Window Operations
The exterior service window represents an important opportunity to improve convenience and increase concession accessibility. A streamlined menu may include beverages, coffee, snacks, baked goods, grab-and-go products, and selected hot food items. During high-volume periods, staffing can be divided between interior operations and the exterior window to minimize wait times.
1.1.4.6 Cleaning and Maintenance Procedures
Cleanliness will be treated as a core operational responsibility. Our procedures will include daily opening, operating, and closing cleaning checklists covering food preparation surfaces, equipment, refrigeration, floors, counters, storage areas, service areas, exterior service areas, and waste areas. Managers will conduct routine inspections, and preventive maintenance needs will be identified and addressed promptly.
• Hood maintenance and cleaning will be kept up to date to comply with NFPA 96 Standards.
• Grease removal will be scheduled on a reoccurring basis with Baker Commodities, per page K-02, Equipment Schedule item no. K75.
1.1.4.7 Point-of-Sale and Financial Reporting Capabilities In our experience we have found TOAST to be the best all-around point-of-sale for restaurant and concession operations. TOAST point-of-sale system tracks gross and net sales, sales by category and menu item, discounts, refunds, taxes, payment methods, employee transactions, hourly sales, and daily, weekly, and monthly performance. Financial reports required by the City will be provided according to the concession agreement. Sales data will also be used to improve purchasing, labor scheduling, menu performance, and inventory controls.
1.1.4.8 Compliance with Applicable Health and Safety Requirements Our operation will comply with all applicable City, County, State, and Federal health and safety requirements. Employees will maintain required food-handler certifications, managers will maintain applicable manager-level food safety certifications, and the operation will follow required procedures for food storage, preparation, sanitation, allergen awareness, employee hygiene, temperature control, and workplace safety. In over a decade of owning and operating restaurants, we pride ourselves on the fact that we have never received a health department inspection score lower than an A rating!
1.1.5 Staffing Plan
The Wheel will be supported by an experienced management structure rather than relying exclusively on individual concession employees. Daniel and Tatiana Chao will provide executive oversight, financial review, City communication, strategic direction, and overall accountability.
Below ownership we have a Chef that oversees all food operations, new menu items, kitchen systems, procedures and training.
Proposal # RCS-26-27-01 | Operation of The Wheel Concession Alongside our Chef we employ a District Manager, who oversees all locations and is in direct contact with us during business hours. Their responsibility is to ensure all stores are functioning seamlessly and working with each store’s manager to ensure daily operations are kept up to standards.
Experienced restaurant management personnel will oversee scheduling, inventory, training, food quality, sanitation, customer service, and daily operating standards. A designated manager or shift leader will be responsible for each operating shift and serve as the first point of contact for employees and facility personnel.
Kitchen and food preparation employees will be trained on recipes, portion control, food safety, equipment operation, and sanitation. Cashier and guest-service employees will be trained on POS operation, menu knowledge, customer service, order accuracy, and maintaining clean guest-facing areas.
Staffing levels will be adjusted according to daily facility schedules, seasonal activity, tournament schedules, camps, birthday parties, special events, anticipated attendance, and historical POS sales data. We will maintain a cross-trained workforce whenever possible so employees can assist in multiple positions during unexpected rushes.
Training and RBS Compliance
All employees will be required to complete and maintain a current food handler certificate while employed. Each employee will receive structured training before working independently.
Training will include customer service expectations, menu knowledge, POS operation, food preparation, food safety, cleaning and sanitation, opening and closing responsibilities, cash handling, emergency procedures, allergen awareness, and facility-specific policies.
Where Responsible Beverage Service (RBS) requirements are applicable to the operation, all required personnel will complete and maintain current RBS training and certification. We will maintain all other certifications required by the City, County, State, or applicable regulatory agencies.
1.1.6 Proposed Operating Hours
Our proposed operating hours will be coordinated with The Wheel's facility schedule and the City's requirements, with the goal of ensuring concession service is available during the periods when guests are actively using the facility.
We propose operating during scheduled public programming, leagues, practices, competitions, camps, parties, and special events, with opening and closing times adjusted to match customer demand. Exterior service-window hours will likewise be scheduled around facility activity and may be expanded during high-volume events.
Staffing will be increased for tournaments, special events, holidays, camps, and other peak operating periods. We are prepared to work collaboratively with City staff to establish final regular operating hours that best serve the facility while maintaining efficient labor and food- service operations.
Proposal # RCS-26-27-01 | Operation of The Wheel Concession
1.1.7 References
Up to three references for similar restaurant or concession operations performed within the last five years will be provided in the City's requested format.
Reference #1
Client / Organization: ASEC
Facility: The Cube – Ice and Entertainment Center
Contact Person: Darin Mathewson
Telephone:818-652-7532
Email: [email protected]
Dates of Service: 08/01/2025 - current
Services Provided: concession, sports bar, catering
Reference #2
Client / Organization: Sysco Foods
Facility: The Cube – Ice and Entertainment Center / Eat Real Cafe Contact Person: Rafael Malave
Telephone: 661-860-9708
Email: [email protected]
Dates of Service: 2007 - current
Services Provided: wholesale food and supply purchasing
Reference #3
Client / Organization: Worldwide Produce
Facility: The Cube – Ice and Entertainment Center / Eat Real Cafe Contact Person: Eric Deane
Telephone: 213-930-2310
Email: [email protected]
Dates of Service: 2022 - current
Services Provided: wholesale food purchasing
1.1.8 Signed Certifications and Proposal Forms
All certifications, acknowledgements, and proposal forms required by the solicitation will be completed, signed by an individual authorized to bind the proposer, and submitted with the final proposal package.
Proposal # RCS-26-27-01 | Operation of The Wheel Concession
1.2 COST PROPOSAL | MENU AND PRICING
The Cost Proposal, Statement of Offer and Signature, proposed base fee, and menu pricing will be submitted in accordance with the City's solicitation requirements.
The proposal constitutes a firm offer for a 120-day period. Proposed pricing will include all deliverables and meeting attendance required by the scope of work.
Proposed Menu and Pricing
Sample Concession Menu Sample Catering Menu A final menu and pricing schedule will be included with the Cost Proposal. Pricing will be designed to remain competitive and family-friendly while supporting quality ingredients, dependable staffing, and sustainable concession operations.
2. SELECTION CRITERIA
Our proposal has been developed specifically around the City of Santa Clarita's stated selection criteria. We believe our combination of local restaurant experience, existing City recreational-facility experience, established management systems, community involvement, and a strong food and beverage concept positions our team to successfully operate The Wheel Concession.
Proposal # RCS-26-27-01 | Operation of The Wheel Concession
2.1 Scoring Criteria
2.1.1 Experience and Qualifications
Our greatest qualification is that we are not entering this opportunity without direct experience.
We currently operate multiple successful food-service establishments in Santa Clarita, including a restaurant and concession operation within a City-owned recreational facility. • Three Eat Real locations in Santa Clarita
• Top Shelf Bar & Grill at The Cube - Ice and Entertainment Center • Multi-location restaurant management
• High-volume recreational facility food service
• Youth sports and tournament operations
• Catering and large group orders
• Birthday parties and private events
• Community events and fundraisers
• Grab-and-go concession service
• Coffee and espresso service
• Restaurant and concession staffing
• Inventory and purchasing
• Food safety and sanitation
• POS systems and financial controls
• Menu development
• Local marketing and community partnerships
Our operation of Top Shelf Bar & Grill demonstrates our ability to work within the unique environment of a City recreational facility. We understand that traffic is driven by schedules, leagues, practices, tournaments, camps, parties, and special events, and that customer volume can increase dramatically within minutes.
2.1.2 Concept / Menu
Our proposed concept is designed specifically for families, athletes, spectators, and community members using The Wheel. Rather than operating as a traditional concession stand with limited choices, our goal is to create an inviting, modern concession and cafe experience that balances familiar recreational-facility favorites with fresher and more health- conscious options.
• Breakfast burritos, breakfast sandwiches, bagels, baked goods, coffee, and espresso • Smash burgers, chicken tenders, pizza, hot dogs, sandwiches, wraps, and salads • Fresh fruit, protein-focused snacks, protein bars, grab-and-go sandwiches and wraps • Water, tea, lemonade, sports/hydration beverages, and other family-friendly beverages A key advantage of our organization is our ability to draw upon the experience of both Eat Real and Top Shelf. Menu performance will be continually reviewed through POS sales data and customer feedback.
Proposal # RCS-26-27-01 | Operation of The Wheel Concession
2.1.3 Operations Plan
Our operational plan is built around consistency, preparation, accountability, cleanliness, and flexibility. Because our organization already operates multiple food-service establishments, many of the operational systems necessary for The Wheel are already established. • Opening and closing procedures
• Employee scheduling and manager oversight
• Food preparation standards and standardized recipes
• Inventory controls and vendor management
• Temperature logs and food safety procedures
• Cleaning schedules
• Cash-handling procedures
• POS reporting
• Customer service standards
• Equipment maintenance procedures
• Event preparation procedures
Our operational objective is simple: The concession should be ready when the customer is ready. That means having the appropriate employees, food, equipment, and preparation in place before high-volume periods begin.
2.1.4 Staffing
The Wheel will be supported by ownership, experienced restaurant management, on-site shift leadership, trained food-preparation personnel, and guest-service employees. Staffing will flex according to facility schedules and anticipated attendance, with cross-training used to improve coverage during rush periods and special events.
2.1.5 References
Our references will demonstrate our experience operating restaurants, cafes, concessions, catering programs, and food service within the Santa Clarita community. Complete reference information will be included in Section 1.1.7.
2.2 Selection Process
We understand that the City may elect to interview proposers whose scores are above a natural break during the evaluation process and that the City reserves the right to make its selection solely on the basis of the submitted proposals without further contact.
Accordingly, our proposal is intended to provide a complete representation of our team's experience, operational capabilities, proposed concept, staffing structure, and commitment to successfully operating The Wheel Concession. Should the City request an interview, our ownership and management team will be available to discuss our proposal, answer operational questions, review our proposed menu and pricing, and further demonstrate our vision for The Wheel.
Proposal # RCS-26-27-01 | Operation of The Wheel Concession Conclusion
We believe The Wheel represents an opportunity to create more than a traditional concession stand. It can become a welcoming food and beverage destination within the facility that improves the experience for families, athletes, spectators, and the Santa Clarita community.
Our organization brings the City an established local operator with existing infrastructure, experienced management, multiple successful food-service operations, and direct experience operating within a City recreational facility.
Most importantly, Santa Clarita is our community. We have built our businesses here, employed local residents, served local organizations, and developed long-standing relationships throughout the community. We would be honored to bring that same commitment to The Wheel.
Daniel Chao & Tatiana Chao
Owners / Authorized Representatives
THE WHEEL COST FILE
Cost Proposal:
High Capacity Waste and Recycling Trash Can Stations (2): $2,000 Paper Goods: $5,000
Digital Menus: $2,500
Food Inventory: $10,000
Cameras: $4.000
TOAST Point of Sales: $8,000 + monthly subscription ($640) Onboarding Toast: $2,000
Employee Training: $4,000
Insurance: $1,500
Corporation: $1,000
Uniforms: $1,000
Printed Menus/Party Menus: $400
Towel & Cleaning Supply Company: $1,500
Business License/Health Permits: $800
Grease Connection: TBD BAKER COMMODITIES
Soap/Sanitizer Installation: TBD SYSCO
Restaurant Depot Food Container/Cookware: $5,000-$7,000
Sample Menu Pricing:
Smashburgers/Burgers with fries: $14-$16
Full Pizza: $22-26.99
Pizza Slice: $4-6
Appetizers (Nachos, Onion rings, mozzarella sticks, nachos, pretzels…): $7-13.99 Hot Dogs with Side: $7
Chicken Tenders with Fries: $13.99
Wings with side of Carrots/Celery: $13.99
Smash Fries: $12.99-14
Sandwiches with side (Turkey/chicken/veggie): $13-15
Salads (Ranch/Ceasar): $12.99-15.99
Breakfast Burrito: $10
Breakfast Quesadilla: $7.99
Coffee: $3-5
Soft Drinks: $3-5
Concession Snacks/Candy: $1-4
Menu options and portion sizes may be added/removed/modified once we are able to access kitchen and assess full kitchen space. Customer order trends and data will be monitored frequently and changes to menu will be made as we see fit for the space and with City approval.
Special hardware will be installed behind all digital display menus to allow us remote access, making menu edits quick and easy.
Top Shelf Food Item Samples
Smash Burger, Nachos, Pretzel
REFERENCES
PROPOSAL# RCS-26-27-01
Operation of The Wheel Concession
City of Santa Clarita, California
The following are the names, addresses, and telephone numbers of three public agencies for which proposer has performed work of a similar scope and size within the past five years. If the instructions on this form co,nflict with the references requested in the scope of work, the scope of work governs. Complete this form out accordingly. Fill out this form completely and upload it with your proposal.
1. NA
Name and Address of Owner/ Agency
NA
Name and Telephone Number of Person Familiar with Project
NA NA NA
Contract Amount Type of Work Date Completed
2. NA
Name and Address of Owner/ Agency
NA
Name and Telephone Number of Person Familiar with Project
NA NA NA
Contract Amount Type of Work Date Completed
3. NA
Name and Address of Owner/ Agency
NA
Name and Telephone Number of Person Familiar with Project
NA NA NA
Contract Amount Type of Work Dat~ Completed
NOTICE TO PROPOSERS REGARDING CONTRACTUAL REQUIREMENTS
PROPOSAL# RCS-26-27-01
Operation of The Wheel Concession
City of Santa Clarita, California
1. SUMMARY OF CONTRACTUAL REQUIREMENTS
a. A contract is required for any service performed on behalf of the City of Santa Clarita {City). b. By submitting a proposal, you have reviewed the sample contract documents contained within this request for proposals and agree to be bound by the requirements set forth. c. Questions and requests for modification of these terms must be negotiated and approved before proposal submission and are at the full discretion of the City.
2. SUMMARY OF INDEMNITY AND INSURANCE REQUIREMENTS
a. These are the Indemnity and Insurance Requirements for Concessionaires providing services or supplies to City of Santa Clarita (City). By agreeing to perform the work or submitting a proposal, you verify that you comply with and agree to be bound by these requirements. If any additional Contract documents are executed, the actual Indemnity language and Insurance Requirements may include additional provisions as deemed appropriate by City's Purchasing Agent.
b. You should check with your Insurance advisors to verify compliance and determine if additional coverage or limits may be needed to adequately insure your obligations under this agreement. These are the minimum required and do not in any way represent or imply that such coverage is sufficient to adequately cover the Concessionaire's liability under this agreement. The full coverage and limits afforded under Concessionaire's policies of Insurance must be available to City and these Insurance Requirements may not in any way act to reduce coverage that is broader or includes higher limits than those required.
The Insurance obligations under this agreement are: 1-all the Insurance coverage and limits carried by or available to the Concessionaire; or 2-the minimum Insurance requirements shown in this agreement, whichever is greater. Any insurance proceeds exceeding the specified minimum limits and coverage required, which are applicable to a given loss, must be available to City. c. Concessionaire must furnish the City with original Certificates of Insurance including all required amendatory endorsements and a copy of the Declarations and Endorsement Page of the CGL policy listing all policy endorsements to City before work begins. City may require full-certified copies of all Insurance coverage and endorsements.
3. INDEMNIFICATION
a. To the fullest extent permitted by law, CONCESSIONAIRE must defend (with legal counsel reasonably acceptable to CITY), indemnify and hold harmless CITY and its officers, agents, departments, officials, representatives and employees (collectively "lndemnitees") from and against any and all claims, loss, cost, damage, injury (including, without limitation, economic harm, injury to or death of an employee of CONCESSIONAIRE or its subcontractors), expense and liability of every kind, nature and description that arise from or relate to (including, without limitation, incidental and consequential damages, court costs, attorneys' fees, litigation expenses and fees of expert consultants or expert witnesses incurred in connection therewith and costs of investigation) that arise from or relate to, directly or indirectly, in whole or in part, from: (1) CONCESSIONAIRE's performance of Services under this Agreement, or any part thereof; (2) any negligent act or omission of CONCESSIONAIRE, any subcontractor, anyone directly or indirectly employed by them, or anyone that they control; (3) any actual or alleged infringement of the patent rights, copyright, trade secret, trade name, trademark, service mark or any other intellectual or proprietary right of any person or persons in consequence of the use by CITY, or any other lndemnitee, of articles or Services to be supplied in the performance of this Agreement; or (4) any breach of this Agreement (collectively "Liabilities"). Such obligations to defend, hold harmless and indemnify any lndemnitee shall not apply to the extent such Liabilities are caused by the sole negligence or willful misconduct of such lndemnitee, but shall apply to all other Liabilities. b. The foregoing indemnification provisions will not reduce or affect other rights or obligations which would otherwise exist in favor of the CITY and other lndemnitees. c. CONCESSIONAIRE must place in its subcontracting agreements and cause its subcontractors to agree to indemnities and insurance obligations in favor of CITY and other lndemnitees in the exact form and substance of those contained in this Agreement.
4. INSURANCE
a. Before commencing performance under this Agreement, and at all other times this Agreement is effective, CONCESSIONAIRE will procure and maintain the following types of insurance with coverage limits complying, at a minimum, with the limits set forth below:
Type of Insurance
Commercial general liability:
Liquor liability
Business automobile liability
Workers' compensation
Limits
$1,000,000/$2,000,000 (aggregate)
$1,000,000
$1,000,000
Statutory requirement
b. Commercial general liability insurance will meet or exceed the requirements of ISO-CGL Form No. CG 00 011185 or 88. The amount of insurance set forth above will be a combined single limit per occurrence for bodily injury, personal injury, and property damage for the policy coverage. Automobile coverage will be written on ISO Business Auto Coverage Form CA 00 01 06 92, including symbol 1 (Any Auto). Liability policies will be endorsed to name CITY, its officials, and employees as "additional insureds" under said insurance coverage and to state that such insurance will be deemed "primary", such that any other insurance that may be carried by CITY will be excess thereto. Such endorsement must be reflected on ISO Form No. CG 20 10 11 85 or 88, or equivalent. Such insurance will be on an "occurrence," not a "claims made," basis and will not be cancelable or subject to reduction except upon thirty (30) days prior written notice to CITY.
c. Liquor liability coverage will be on an "occurrence basis" if such coverage is available, or on a "claims made" basis if not available. When coverage is provided on a "claims made basis," CONCESSIONAIRE will continue to renew the insurance for a period of at least three (3) years after this Agreement expires or is terminated. Such insurance will have the same coverage and limits as the policy that was in effect during the term of this Agreement, and will cover CONCESSIONAIRE for all claims made by CITY arising out of any errors or omissions of CONCESSIONAIRE, or its officers, employees or agents during the time this Agreement was in effect.
d. CONCESSIONAIRE will furnish to CITY duly authenticated Certificates of Insurance evidencing maintenance of the insurance required under this Agreement, including endorsements, and such other evidence of insurance or copies of policies as may be reasonably required by CITY from time to time.
Insurance must be placed with California-admitted insurers with (other than workers compensation) a current A.M. Best Company Rating of at least "A: VII."
e. Waiver of Subrogation: The insurer(s) agree to waive all rights of subrogation against CITY, its elected or appointed officers, officials, agents, volunteers and employees for losses paid under the terms of the workers compensation policy which arise from work performed by CONCESSIONAIRE for CITY. f. Should CONCESSIONAIRE, for any reason, fail to obtain and maintain the insurance required by this Agreement, CITY may obtain such coverage at CONCESSIONAIRE's expense and deduct the cost of such insurance from payments due to CONCESSIONAIRE under this Agreement or terminate pursuant to TERMINATION section. In the alternative, should CONCESSIONAIRE fail to meet any of the insurance requirements under this Agreement, City may terminate this Agreement immediately with no penalty. g. Should CONCESSIONAIRE'S insurance required by this Agreement be cancelled at any point before expiration of the policy, CONCESSIONAIRE must notify City within 24 hours of receipt of notice of cancellation. Furthermore, CONCESSIONAIRE must obtain replacement coverage that meets all contractual requirements within 10 days of the prior insurer's issuance of notice of cancellation.
CONCESSIONAIRE must ensure that there is no lapse in coverage. h. The CITY is entitled to any coverage in excess of the minimums required herein.
I have read and understand the above requirements and agree to be bound by them for any work performed for the City.
Authorized Slgnatu~:;;;=oate: fJ-2 'S-20
Printed Name: J)f:st:> \cz.._ C •\:t:-A.o
DESIGNATION OF SUBCONTRACTORS/SUBCONSULTANTS
PROPOSAL# RCS-26-27-01
Operation of The Wheel Concession
City of Santa Clarita, California
Listed below are the names and locations of the places of business of each subcontractor, supplier, and vendor who will perform work or labor or render service in excess of½ of 1 percent, or $10,000 {whichever is greater) of the prime contractor's total bid. If no Subcontractors will be used fill out the form with NA. Please add additional sheets if needed.
Subcontractor DIR Registration No. Dollar Value of Work
NA NA NA
Location and Place of Business
NA
Bid Schedule Item No's: Description of Work
NA NA
License No. Exp. Date: I I Phone ( )
NA NA NA
Subcontractor DIR Registration No. Dollar Value of Work
NA NA NA
Location and Place of Business
NA
Bid Schedule Item No's: Description of Work
NA NA
License No. Exp. Date: I I Phone ( )
NA NA NA
Subcontractor DIR Registration No. Dollar Value of Work
NA NA NA
Location and Place of Business
NA
Bid Schedule Item No's: Description of Work
NA NA
License No. Exp. Date: I I Phone ( )
NA NA NA
NOTE: A contractor or subcontractor shall not be qualified to propose on, be listed in a proposal, subject to the requirements of Section 4104 of the Public Contract Code, or engage in the performance of any contract for public work, as defined in this chapter, unless currently registered and qualified to perform public work pursuant to Section 1725.S of the Labor Code. It is not a violation of this section for an unregistered contractor to submit a proposal that is authorized by Section 7029.1 of the Business and Professions Code or by Section 10164 or 20103.S of the Public Contract Code, provided the contractor is registered to perform public work pursuant to Section 1725.5 of the Labor Code at the time the contract is awarded.
ACKNOWLEDGEMENT & ACCEPTANCE OF SCOPE OF WORK
PROPOSAL# RCS-26-27-01
Operation of The Wheel Concession
City of Santa Clarita, California
By providing the three required signatures below, the Concessionaire acknowledges full understanding, complete agreement to, and accepts in its entirety, all Scope of Work for the Operation of The Wheel Concession. The Concessionaire will be expected to perform maintenance practices and uphold the standards herein to the established Scope of Work throughout the length of the contract. *Restaurant Owner's Signatu~~---. ~
*signatures required
Addendum No. 1
PROPOSAL# RCS-26-27-01
Operation of The Wheel Concession
City of Santa Clarita1 California
Addendum No. 1
August 3, 2026
This addendum must be acknowledged via BidNet and should be included with the proposal response.
I. Non-Mandatory Pre-Proposal Meeting - August 3, 2026
A non-mandatory pre-proposal meeting was scheduled for August 3, 2026, beginning at 8:30 AM (PT).
The meeting location was:
The Rink Sports Pavilion
20870 Centre Pointe Pkwy
Santa Clarita, CA 91350
Attending Staff:
• Michele Ari ma - Buyer, Administrative Services
• Jaclyn Abston - Buyer, Administrative Services
• Janine Prado - Director, Recreation and Community Services • Kyle Lopez - Management Analyst, Recreation and Community Services • Araz Valijan - Project Management, Public Works
• Joe Harris - Recreation and Community Services Supe.rvisor, Recreation and Community Services • Rich Carr - Recreation and Community Services Supervisor, Recreation and Community Services Attending Vendors:
• None
II. Rescheduled Non-Mandatory Pre-Proposal Meeting
The non-mandatory pre-proposal meeting has been rescheduled for August 4, 2026, at 10:00 AM (PT).
The meeting will begin promptly at 10:00 AM (PT). Due to the meeting being held within an active construction site, attendees must arrive prior to the scheduled start time to be escorted onto the site by authorized City staff. Vendors arriving after the meeting has begun may not be permitted to enter the construction site or join the tour.
PROPOSAL# RCS-26-27-01
END OF ADDENDUM
Addendum No. 1
August 3, 2026
This addendum must be acknowledged via BidNet and should be included with the response. ~fi!Jt.,._, DA,,,1tt.-Clb<l-o
'--~+presentative Date
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Company Name
PROPOSAL# RCS-26-27-01
Addendum No. 2
PROPOSAL# RCS-26-27-01
Operation of The Wheel Concession
City of Santa Clarita, California
Addendum No. 2
August 4, 2026
This addendum must be acknowledged via BidNet and should be included with the proposal response.
I. Non-Mandatory Pre-Proposal Meeting - August 4, 2026
A non-mandatory pre-proposal meeting was rescheduled for August 4, 2026, beginning at 10:00 AM (PT). The meeting location was:
The Rink Sports Pavilion
20870 Centre Pointe Pkwy
Santa Clarita, CA 91350
Attending Staff:
• Michele Ari ma - Buyer, Administrative Services
• Jaclyn Abston - Buyer, Administrative Services
• Janine Prado - Director, Recreation and Community Services • Kyle Lopez - Management Analyst, Recreation and Community Services • Regina Andrade - Executive Administrative Assistant, Recreation and Community Services • Joe Harris - Recreation Supervisor, Recreation and Community Services • Rich Carr - Recreation Supervisor, Recreation and Community Services • Mena Wassef - Senior Engineer, Publics Works
• Araz Valijan - Project Management, Public Works
Attending Vendors:
• Anjie Robinson, Primo Nosh Chefs
• Daniel and Tatiana Chao, Top Shelf Bar
The following questions were asked and answered:
At the Rink Location:
Ql) What are the hours of operation?
Al) It depends on programming, but it will tentatively be 8 am -10 pm. Roller skating will be Thursday through Sunday. Foot traffic depends on programming and time of year.
Q2) What types of classes will be offered?
A2) Youth programs and skating.
PROPOSAL# RCS-26-27-01
Q3) Is Aquatics foot traffic seasonal?
A3) It depends. Swim meets produce a lot of foot traffic.
Q4) Can people bring in food to the Aquatic Center?
A4) We allow food to be brought in, but only certain kinds.
Addendum No. 2
August 4, 2026
QS) Does the serving window at the Aquatic Center tie into the POS system at the Rink? AS) No.
Q6) Will the Rink host leagues?
A6) Yes, Pickleball and Basketball. It is a multi-use facility. The gym will still be the main hub for programming.
Q7) For birthday parties, do you have packages?
A7) We are still working on that.
Q8) Any tables between outdoor basketball courts and the Rink building? A8) We have to look at the regulations. There is potential high value for that area.
Q9) Will beer and wine be confined to the building?
A9) Yes.
Q10) What areas is the selected vendor expected to maintain? A10) The kitchen area only; however, vendor is encouraged to clean up the condiment area and tables next to the food service station.
Q11) Will there be a 'grab & go' condiment station?
A11)Yes.
Q12) What are projected sales?
Q12) We do not know that answer yet. We are starting with a basic schedule. There are also opportunities for events.
Q13) Will there be Security?
A13) No. We can assess at a later time if Security will be necessary.
Q14) What is the opening date?
A14) The first half of October.
Q15) Will there be cameras allowed in the kitchen?
A15) We have the infrastructure and conduits for 14 cameras in the kitchen area.
Q16) Are you providing internet for the kitchen area?
A16) Yes.
PROPOSAL# RCS-26-27-01
Q17) Do we have the permission the vend from a golf cart for the whole facility? A17) We can discuss opportunities.
Q18) Can we tap into the complex's PA microphone system to announce orders? A18) Yes.
At the Aquatic Center Location:
Q19) Were the cabinets in the Aquatics serving area built after the facility? A19) The cabinets were installed when the facility was built.
Q20) Was the Aquatics area serving area passed by the Health Department? A20) Yes.
Q21) Will the Rink be inspected by the Health Department? A21) Yes.
Q22) Was food ever prepared in the Aquatics area?
A22) No, but food was warmed in the area.
Q23) If there are events on the fields, can we bring food trucks? A23) We can discuss opportunities.
Q24) What Aquatics programming is happening now?
A24) Toddler time and exercise classes.
Attachment(s)
Pre-Proposal Meeting Sign-In Sheet
The following was reviewed:
• Project Scope of Work
• Bidding Guidelines
END OF ADDENDUM
Addendum No. 2
August 4, 2026
e acknowledged via Bid Net and should be included with the response. 112 cs~ ,g,~ ~ {¾'\"2--iLLC
Company Name
PROPOSAL# RCS-26-27-01
~· .• ..
City of Santa Clarita Pre-Proposal Meeting Sign-In Sheet Pre-Proposal Meeting August 4, 2026 at 10:00 AM (PT)
RFP #RCS.26-27..ot
Operation of The Wheel Concession
Proposal (Josmg: Al.JJWSt 26, 2026 BEFOREll:00 AM (PT}
Questions Due by Augy.st 10, 2026 BEFORE 11:00 AM (P'D
I hereby waive, release1 and hold harmless from any liability or daims for damages for personal injury1 including negligence, as well as from claims for property damage which may arise in conruadion with the above.named activity, against the supervisors, the City of Santa Clarita, and its elected and appointed officials, agents, and employees. My signature below indicates that I have read, understand, and agree to all of the above.
Company First & Last Name Signature Contact Infutmation • ·-- ,.. __ ,!J ...._ __ .,! .lied (write yes)
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Addendum No. 3
PROPOSAL# RCS-26-27-01
Operation of The Wheel Concession
City of Santa Clarita1 California
Addendum No. 3
August 10, 2026
This addendum must be acknowledged via BidNet and should be included with the proposal response.
I. Q&A Extended
The Q&A period has been re-opened and extended. The new Q&A closing date and time is Tuesday, August 18, 2026, at 2:00 PM (PT).
The Proposal Submission deadline remains unchanged and is Wednesday, August 26, 2026, at 11:00 AM (PT).
END OF ADDENDUM
e acknowledged via BidNet and should be included with the response. ---1-r=:,- _ _.__~=F-J..~.!.L:(,.L!',i~---!-~~1,e,-- C 111¼:, ~ 1b? '3 ~ 15t:\-z_ ~ {J'IL,u.e
Company Name
PROPOSAL# RCS-26-27-01