Agenda packet — Santa Cruz City Council, December 12, 2023 (part 7 of 8)

25.49 FY 22-23 Program Report
Agency Name: Sweaty Sheep - Presbytery of San Jose Program Name: Worries to the Wind Condition: Community Connectedness Tier: Small Budget: $16,500.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 750 447
How Many Activities/Services Will Be Provided?
50 free sailings 50 35
Goal FY 22-23
Age
0-5 0% 5%
6-18 20% 34%
19-59 60% 51%
60+ 20% 10%
Unknown 0% 0%
Goal FY 22-23
Language
English 80% 92%
Spanish 5% 7%
Other 15% 1%
Unknown 0% 0%
Ethnicity
African American 10% 4%
Asian 10% 18%
Latino 10% 14%
Multi-racial 10% 18%
Native American/Alaskan 5% 0%
Native Hawaiian/Pacific Islander 5% 0%
White 50% 36%
Other 0% 10%
Unknown 0% 0%
Gender
Female 40% 59%
Male 40% 38%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 20% 3%
Unknown 0% 0%
Location
Capitola 20% 17%
Santa Cruz 60% 34%
Scotts Valley 10% 10%
Watsonville 10% 4%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 0% 31% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 4% Unincorporated South County (e.g., Freedom ) 0% 0%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 750 447
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey.80% 98% Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
75% of program participants will develop positive
caretaker/client relationships as measured by post program service surveys.
75% 92%
80% of special needs program participants will experience decreased depression and isolation as measured by post
service surveys.
80% 85%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
The weather was rough and we initally had issues with folks wanting to survey; however we added a few extra midweek sails this spring and got back on track and figured out (thanks to the farmers market) a 'point at your answer' survey model and now we are on track.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.
weather!

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25.50 4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Individuals were less likely to want to write answers but open to pointing to them on a lamenated piece of paper. We have had success using eventbrite as well.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
NA

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
We've actually led 2 diversity trainings for area churches and are working with the diversity center on a project currently around mental health

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
We've met our goal thus far but would like to increase our diversity to include more hispanic low-income individuals

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25.51 FY 22-23 Program Report
Agency Name: Volunteer Center of Santa Cruz County Program Name: YouthServe Condition: Thriving Families Tier: Small Budget: $25,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 400 148
How Many Activities/Services Will Be Provided?
40 virtual projects 40 17
20 in-person projects 20 36
6-week Summer Service Institute. 1 1
Goal FY 22-23
Age
0-5 0% 0%
6-18 100% 100%
19-59 0% 0%
60+ 0% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 60% 85%
Spanish 40% 15%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 2% 1%
Asian 3% 4%
Latino 40% 30%
Multi-racial 15% 11%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 30% 52%
Other 10% 2%
Unknown 0% 0%
Gender
Female 60% 54%
Male 40% 46%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 5% 3%
Santa Cruz 15% 26%
Scotts Valley 5% 7%
Watsonville 40% 26%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 20% 21% Unincorporated North County (e.g. , Davenport ) 5% 6%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 5% 7% Unincorporated South County (e.g., Freedom ) 5% 4%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 400 52
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 6/30 of each fiscal year.
80% 96%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
80% of youth in the Summer Service Institute will report feeling more connected to their community as measured by pre and post program surveys.
80% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
This year 612 youth joined our email email list to receive monthly volunteer opportunities. 148 young people participated in one or more volunteer projects with YouthSERVE this year.

An additional 93 youth have signed up to join projects next year. The majority of the volunteers (103) have participated in more than one event or project, many of them doing both in-person and virtual projects. Volunteering is an effective intervention for teens experiencing depression and we are looking forward to growing the program and our impact next year.

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25.52 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
Jay is a teen from South County that originally joined our program as a part of the Court Community Service program. He joined our virtual program making cards for seniors. After completing his required hours, he stayed in touch and joined the summer program. On his volunteer application he stated that he wants to continue to volunteer to, “give back to the community and help other people.” He has really connected with one of our adult leaders who is a student at UCSC. Jay has been very engaged in the projects and signed up to join another project in August. In his end of year evaluation he said that he wants to keep volunteering so that he can get into a good college.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

YouthSERVE programming was interrupted in January and March when our team was responding to the major flooding in our community. Our staff were coordinating flood clean up and donation distribution projects for 5 months. During this time we were continuing to refer teens to volunteer with community partners, many of the direct service projects were unavailable. One of the reasons that we have more volunteers in North County during this time is that the YouthSERVE program partnered with the City of Santa Cruz to spearhead volunteer clean-up of Main Beach and San Lorenzo river Levee in Santa Cruz after the flooding in January.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
We didn’t have as much response to the end of year survey as we would like with only ⅓ of youth volunteers responding. We are planning to get a text message system in place to survey volunteers via text next year.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
Review of best practice for collecting gender and ethnicity data would be helpful

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
This year we focussed much of our program activity responding to the flood in Pajaro and supporting food distributions in south county. This unprecedented flood has illustrated the economic disparity and systemic racism experienced by farmworkers and low-income residents of Watsonville and Pajaro. Our community will be recovering from this disaster for many more months and it has been a powerful learning opportunity for volunteers of all ages to see first hand the disparity in our community. We are currently preparing our staff and volunteers to continue to support the families impacted by the floods. We have provided training on disaster recovery and racial equity as well as providing time to respond to bias and inequity and train voluntee

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Our goal is to remove barriers for youth of color to engage in meaningful volunteer service directly in their community. While we faced many challenges this year, we built a strong partnership with Second Harvest Food Bank and the Pajaro Valley Health Trust to collect inkind donations for families who lost their homes in the Pajaro Flood. Students at Watsonville High School volunteered to collect, sort and distribute these donations to families in need. We are continuing this partnership with the Summer Institute with students volunteering both with the food bank and with environmental projects in Watsonville and South County. However, we did not achieve our goal of having 100% of our summer projects taking place in South County.

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25.53 Medium Tier
Contracts

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25.54 FY 22-23 Program Report
Agency Name: Ventures Program Name: Alas
Condition: Economic Security & Mobility Tier: Medium Budget: $134,100.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 30 30
How Many Activities/Services Will Be Provided?
Thirty (30) families identified for participation 30 30 Six (6) $500 monthly stipends for each participating family 6 6 One hundred and fifty (150) Personal financial coaching sessions 150 148
Twelve (12) Financial Capability Workshops 12 12
Goal FY 22-23
Age
0-5 15% 20%
6-18 20% 25%
19-59 65% 55%
60+ 0% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 6% 0%
Spanish 94% 100%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 0% 0%
Asian 0% 0%
Latino 100% 100%
Multi-racial 0% 0%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 0% 0%
Other 0% 0%
Unknown 0% 0%
Gender
Female 75% 87%
Male 25% 13%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 0% 0%
Santa Cruz 22% 20%
Scotts Valley 0% 0%
Watsonville 66% 54%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 3% 0% Unincorporated North County (e.g. , Davenport ) 3% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 6% 26%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 30 30
80% of CORE program participants report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by June 30th of each FY.
80% 90%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
75% of participants will report increased financial literacy, as measured by pre- and post- service survey. 75% 93%
80% of participants will improve mental health, specifically participants will report reduced stress and anxiety caused by finances. as measured by pre- and post- service survey. 80% 80%
75% of participants will increase their assets and/or income, as measured by pre- and post-service survey. 75% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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25.55 1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
We successfully recruited and served 30 families in Santa Cruz County. Our program specifically targeted individuals with household income less than $65,000, ensuring that we were able to reach SCC residents who are unbanked/underbanked, rural, low-income communities of color. In addition, all 30 participants had children under the age of 18 in their households.

Another notable success was our partnership with the UCSC Blum Center for the evaluation of our program. This collaboration facilitated the expansion of our services to an additional cohort of 15 participants of Monarch, effectively increasing the number of families served to a total of 45 households.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Due to the severe storms and floods in the County, many of our families had been directly impacted by the flooding. The floods had caused road closures, making it even more challenging for families to access essential resources and attend coaching workshops. In addition, the emergencies, and the damages of the storm to our community brought more stress to our families. This resulted in some of them not being able to concentrate and live with fear of current and future financial difficulties. We managed this by connecting our participants with more resources including other financial resources, food, healthcare, and other social services including County Social Services.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Most of our community members/participants dealt with many things during the report period and they had difficulty finding time to answer our surveys. Some were participating in other programs and the fatigue of surveys from all agencies became visible to us. Due to this, we worked with our participants to support them in answering the surveys as well as making sure our questions were easy to answer. For example, we turned our paper survey to electronic version so participants could use their mobile device to answer faster. We also asked them to take pictures of their survey and text them to us to facilitate for them to turn them in.

In order to accommodate all this, staff members allocated additional time and support to participants.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
n/a

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
All our staff have taken Racial Equity training to understand implicit bias and co-create with our community members. Equity is at the center of our organization and its approach.

Ventures believes that HOW the work is done is just as important as the work itself. As such, they are highly focused on defining and establishing community-owned structures. These structures ensure community members, and staff, hold decision-making power over policies and programs.

In addition, Alas staff attended Bridging the Credit Gap training in DC to build more capacity on how to support our community with credit building. Credit is a major tool used and like all systems, is inequitable. We learned more tools to share and use for our community.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
To address the needs, Ventures has targeted the CORE Condition of Higher Levels of SelfSufficiency to address inequities in household income and other outcomes. Through our program Alas, Ventures has cultivated the strengths of 30 working-class Latine families who wanted to build their sense of community, self-determination, and financial wellbeing, by offering them a variety of culturally and linguistically responsive workshops, individual consultation, and a vital monthly stipend of $500 over a six-month period all provided by bicultural, bilingual staff in accessible and understandable formats. In addition, our participants collectively paid off more than $25,000 in debt after learning and obtaining tools from our program.

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25.56 FY 22-23 Program Report
Agency Name: Community Action Board of Santa Cruz County, Inc. Program Name: Alcance - Links2Work and Day Worker Center Condition: Economic Security & Mobility Tier: Medium Budget: $90,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 135 129
How Many Activities/Services Will Be Provided?
45 low-income community members composed of those who
have alcohol or drug addictions or are family members who face employment barriers due to addiction.
45 45
90 day workers who are clients of the Day Worker Center and face barriers to mainstream employment. 90 84
Goal FY 22-23
Age
0-5 0% 0%
6-18 0% 0%
19-59 95% 96%
60+ 5% 4%
Unknown 0% 0%
Goal FY 22-23
Language
English 10% 5%
Spanish 89% 95%
Other 1% 0%
Unknown 0% 0%
Ethnicity
African American 1% 0%
Asian 1% 0%
Latino 95% 95%
Multi-racial 1% 0%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 2% 5%
Other 0% 0%
Unknown 0% 0%
Gender
Female 38% 39%
Male 60% 61%
Transgender- Female 1% 0%
Transgender- Male 1% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 0% 1%
Santa Cruz 25% 22%
Scotts Valley 1% 1%
Watsonville 60% 71%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 6% 0% Unincorporated North County (e.g. , Davenport ) 1% 4%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 2% 0% Unincorporated South County (e.g., Freedom ) 5% 0%
Unknown 0% 1%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 135 106
80% of CORE program participants report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by June 30th of each FY.
80% 81%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
75% of those completing the Links2Work (L2W) program
will be placed into employment, as measured by a quarterly review of employment placement records.
75% 100%
90% of Links2Work clients placed into employment will
report improved family relationships due to the intervention provided by Links2Work staff as measured by a pre and post survey which will be aggregated quarterly. developed survey 90% 100%
90% of L2W clients placed into employment will report
improved family relationships due to the intervention
provided by Links2Work staff as measured by a program
developed pre and post survey which will be aggregated
quarterly.
90% 100%
80% of placed Day Workers will report a greater sense of economic stability due to their involvement with the Day Worker Center as measured by a program developed postplacement survey and aggregated quarterly 80% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
Successes achieved due to CORE funding support include clients placed in retail, driving positions, manufacturing, landscaping and agricultural support. Day workers have also been trained in work ethics, leadership, OSHA safety, conflict resolution and financial literacy support.

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25.57 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
A client who was released from prison was able to secure a job at a hardware store with CAB's Alcance support, which also helped them secure housing!

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

CAB's Alcance did have staff recruitment challenges for its L2W program, but by mid year was able to hire staff for the program and ended up meeting its goals.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
NA.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
NA.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
CAB has a strong commitment to diversity, equity and inclusion. Through frequent program team meetings, every other month all-staff meetings, and professional development opportunities such as CAB’s internal Equity Academy, CAB staff are engaged in, trained on, and committed to infusing equity into service delivery. This includes ensuring that equity goals focused on representation, participation and outcomes attainment are met.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
CAB's Alcance/DWC CORE equity issue is race/ethnicity. Alcance/DWC's staff is bilingual and bicultural, and reflective of the community it serves, which is primarily Latinx adult employment seekers/Day Workers. In 2022/2023, Alcance/DWC CORE programming participants were 95% Latinx. Due to staff being community reflective, they are able to provide employment services, case management and other services in a culturally competent manner, centering services on equity.

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25.58 FY 22-23 Program Report
Agency Name: Big Brothers Big Sisters of Santa Cruz County Program Name: Big Brothers Big Sisters of Santa Cruz County Condition: Thriving Families Tier: Medium Budget: $90,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 40 57
How Many Activities/Services Will Be Provided?
8 match events and activities will be provided. 8 8
Goal FY 22-23
Age
0-5 0% 0%
6-18 86% 86%
19-59 14% 14%
60+ 0% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 66% 67%
Spanish 34% 33%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 6% 5%
Asian 0% 0%
Latino 60% 60%
Multi-racial 6% 17%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 24% 17%
Other 4% 0%
Unknown 0% 0%
Gender
Female 54% 55%
Male 43% 40%
Transgender- Female 1.50% 0%
Transgender- Male 1.5 0%
Other 0% 5%
Unknown 0% 0%
Location
Capitola 3% 0%
Santa Cruz 38% 53%
Scotts Valley 0% 4%
Watsonville 29% 19%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 13% 5% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 7% 5% Unincorporated South County (e.g., Freedom ) 1% 7%
Unknown 7% 7%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 40 40
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 06/30/2023. (Direct Services)
80% 95%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
85% of BBBS youth participants will have an improved
attitude toward school as measured by annual surveys and interviews with parent/ guardian, child and mentor.
85% 81%
85% of BBBS youth participants’ families will report an improvement in their child’s self confidence as measured by annual surveys and interviews with parent/ guardian, child and mentor.
85% 86%
BBBS will have a 20% increase in the number of matches
made for youth as measured by data and reports on the
number of present mentors and the number at the end of the FY.
20% 29%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
This year we saw a 74% increase in total orientations completed, 15% increase in total of inquiries received, and a 15% increase in total Bigs ready to be matched which supported our efforts in creating more matches this year compared to last year coming out of the pandemic.

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25.59 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
In March 2023, Ace was matched with PJ to overcome his fear of water through aquatic activities. PJ, an experienced kayaker, introduced Ace to the sport, and with patient guidance, they enjoyed successful kayaking outings. Ace's bond with PJ grew steadily, and his mom appreciated PJ's understanding and support. Ace's remarkable progress was evident during his middle school graduation, where they celebrated together at a special event for graduates. As Ace prepared for high school, he felt a mix of excitement and nerves, but having PJ as a mentor provided comfort and reassurance. PJ not only helped Ace explore new activities and achieve goals but also served as a trusted confidant during this crucial phase of his life.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Our agency is still rebuilding post pandemic and we've had significant staff changes including a new executive director after two interim directors. We've had turnover in our program facilitators as well. We're hopeful that our new office location (moved to downtown Santa Cruz in May 2023 after 18 years in Capitola) will allow us to be more accessible to the youth and families that we serve.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Aside from sending out automated reminders for folks to complete surveys, we've added completing surveys over the phone during match support calls. This is to give an opportunity to parents that missed those email reminders to complete them with us over the phone. We also send survey links via text for parents that prefer to do surveys on their phone. This sometimes leads to parents forgetting. We then send text reminders and offer again to complete surveys via phone call if preferred.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
Continued support on evidence-based practices and local data to support our work and impact.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Our staff has rededicated our focus to equity through new community outreach, new after school programs, agency relocation for equitable access (transportation), and adopted the JEDI statement (justice, equity, diversity, and inclusion) as an integral part of our values and mission.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
This year we have created a weekly mixer for LGBTQ+ youth in partnership with the Diversity Center, as a safe and inclusive space for youth to meet, engage, and find support.

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25.60 FY 22-23 Program Report
Agency Name: Boys & Girls Clubs of Santa Cruz County Program Name: Boys & Girls Clubs of Santa Cruz County Condition: Lifelong Learning & Education Tier: Medium Budget: $94,500.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 1250 1352
How Many Activities/Services Will Be Provided?
700 high-yield learning activities. 700 731
Goal FY 22-23
Age
0-5 0% 0%
6-18 100% 100%
19-59 0% 0%
60+ 0% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 88% 86%
Spanish 11% 13%
Other 1% 1%
Unknown 0% 0%
Ethnicity
African American 2% 2%
Asian 2% 1%
Latino 19% 37%
Multi-racial 23% 13%
Native American/Alaskan 0% 1%
Native Hawaiian/Pacific Islander 0% 1%
White 53% 43%
Other 0% 2%
Unknown 0% 0%
Gender
Female 49% 41%
Male 50% 58%
Transgender- Female 0% 0%
Transgender- Male 1.50% 0%
Other 1% 1%
Unknown 0% 0%
Location
Capitola 2% 2%
Santa Cruz 30% 39%
Scotts Valley 17% 17%
Watsonville 4% 2%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 37% 29% Unincorporated North County (e.g. , Davenport ) 1% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 8% 10% Unincorporated South County (e.g., Freedom ) 1% 0%
Unknown 0% 1%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 1250 157
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 06/30/2023. (Direct Services)
80% 85%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
80% or more of participating youth will self-report receiving mostly A’s and B’s in school, as measured by the BGCA
National Youth Outcomes Initiative survey (administered annually in March).
80% 86%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
Over the past year, we delivered “Project Learn,” an evidence-based practice that strives to improve students’ educational outcomes by increasing their interest in learning, enhancing their academic abilities, and improving their grades. Our primary activities were “Summer Brain Gain” and “Power Hour” programs, delivered during summer camp and afterschool programs, respectively. Every day at our Clubs also includes high-yield learning activities via fun physical activity and creative arts programs. Data from our 2023 BGCA National Youth Outcomes Initiative (NYOI) survey indicate that 94% of our youth think they’ll graduate from high school (up from 88% last year), and 99% of our youth are on grade level for their age (up from 94% in 2021).

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25.61 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
During summer 2023, we partnered with Santa Cruz City Schools and San Lorenzo Valley Unified to provide summer enrichment programming for priority students. One parent shared the following: “I wanted to take the time to give a sincere thank you for the collaboration this summer between SLVUSD and The Boys and Girls Club. Both of my girls enjoyed this program and learned so much! Each week they learned lessons as if they were in school! They learned about other countries and their flags and history, they learned about the zodiac, and they learned new games and activities such as fuse beads and masks.” We were happy to build new partnerships to keep local youth engaged, learning, playing and thriving to combat learning loss.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

We have not experienced any significant challenges in implementing our CORE funded program during this reporting period. We were surprised to see a slight decline in our 2023 NYOI data regarding the number of youth reporting that they receive mostly A’s and B’s in school, down from 88% in 2022 to 86% in 2023.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
During summer 2022, we transitioned from our prior member management system to a new Salesforce-based platform. We are very happy with the new system, but some data from 2022 was truncated during the migration. As a result, we had to do more work to gather and organize the data for this report.

Secondly, because we can’t append our own questions into the NYOI survey, we gathered our CORE satisfaction data via a standalone, anonymous point-in-time survey, rather than as part of our larger NYOI process. This allowed us to capture data from the 157 youth who were in attendance at each of our Clubs that day. We feel that this is a representative sample, however we acknowledge that we did not receive responses from 100% of our participants.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
The greatest challenge we face regarding data collection is simply staff capacity. Our budget is tight, and we prioritize investing in frontline program staff who directly support our youth members. Our small administrative team does the best we can to collect and interpret data related to our participants and their experiences at the Club.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Our mission is to inspire and enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens. We talk frequently as a staff about how the circumstances surrounding a young person’s home life, such as financial hardship or trauma, impact their behavior while at the Club. Over the past year, we held several all-staff trainings focused on trauma-informed care, non-violent communication, and youth mental health, to better equip our team in supporting our youth.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Our project is focused on the equity issue of income inequality. 67% of the youth served live in households whose income falls below the County’s median income of $101,068 (according to DataShare SC County). Moreover, our partnerships with local districts allowed us to serve priority students, 70% of whom participate in their school’s Free or Reduced price lunch program. One of the objectives in our RFP was that “Low-income youth participating in Project Learn will respond “very true” to the statement “I enjoy learning new things” at the same or higher rate than the population overall, as measured via the NYOI survey.” We came close to achieving this, with 48% of low income members answering “very true” vs. 49% of our overall population.

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25.62 FY 22-23 Program Report
Agency Name: Community Action Board of Santa Cruz County, Inc. Program Name: CAB - Davenport Resource Service Center Condition: Thriving Families Tier: Medium Budget: $72,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 414 433
How Many Activities/Services Will Be Provided?
Food Distribution: 149 low-income households will access DRSC’s weekly food distributions each month 149 155
Case Management: 40 mainly farm working households will receive 400 total case management hours annually, and 9 senior households will receive 90 total case management hours annually.
490 532
10 teens will participate in The North Coast Teen Center (NCTC) and will join one of these programs: Joven Noble, Mujeres Poderosas, and/or Summer Recreation peer
mentoring.
10 10
13 youth, 2nd- 6th grade, will attend the weekly Homework Club. 13 15
DRSC will offer both teens and homework club participants a cumulative of 100 hours of case management/academic
support per year.
100 260
18-22 youth in grades 2nd-12th (some will be youth or teens that have attended Homework Club or NCTC) will attend
DRSC’s Summer Recreation Program and will receive a daily nutritious meal.
18 26
Goal FY 22-23
Age
0-5 5% 5%
6-18 20% 15%
19-59 65% 72%
60+ 10% 8%
Unknown 0% 0%
Goal FY 22-23
Language
English 10% 25%
Spanish 88% 75%
Other 2% 0%
Unknown 0% 0%
Ethnicity
African American 0% 1%
Asian 1% 1%
Latino 89% 73%
Multi-racial 1% 1%
Native American/Alaskan 1% 3%
Native Hawaiian/Pacific Islander 0% 1%
White 8% 15%
Other 0% 5%
Unknown 0% 0%
Gender
Female 38% 32%
Male 60% 61%
Transgender- Female 1% 0%
Transgender- Male 1% 0%
Other 0% 1%
Unknown 0% 6%
Location
Capitola 0% 0%
Santa Cruz 10% 13%
Scotts Valley 2% 0%
Watsonville 0% 0%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 0% 0% Unincorporated North County (e.g. , Davenport ) 86% 86% Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 2% 1% Unincorporated South County (e.g., Freedom ) 0% 0%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 414 117
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 06/30/2023. (Direct Services)
80% 99%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
85% of the 40 mainly farm working case managed households will report improved physical health as a result of services provided, as measured by program developed survey,
administered by December 31st and June 30th of each FY. 85% 96%
85% of the 9 senior case managed households will report improved mental health as a result of services provided, as measured by program developed survey, administered by
December 31st and June 30th of each FY.
85% 100%

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25.63 NCTC: 70 % of 10 youths who participate in NCTC services will have improved mental health, including reporting an improved positive connection to an adult, as measured by program developed surveys collected by December 31st and June 30th of the FY.
70% 100%
Homework Club: 75% of 13 participants have improved
mental health, as reported and measured by their teacher and/or tutor in program developed surveys collected by
December 31st and June 30th of the FY
75% 100%
Summer Recreation: 75% of participants have improved their socio-emotional development, as measured by program
developed assessments conducted by staff at the end of each summer session.
75% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
Throughout the first year of our new CORE-funded programming, we have been excited to see that participants are experiencing strong positive impact from CAB’s Davenport Resource Service Center services. Across the youth/teens, families and senior service activities, we are seeing that our success rates for improved physical and mental health, as well as socioemotional development, based on surveying and case records, are higher than projected for this first year. We are proud of the successful impact we have had with CORE Funding support.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
Youth is a participant in DRSC’s North Coast Teen Center. Due to COVID-19 and a family emergency, she had to miss a significant number of school days early in the year. This set her back and she was struggling to get caught up academically, which was also affecting her mental health and causing stress for her parents. Thanks to her participation in North Coast Teen Center, she was able to get caught up in all of her classes, and finish the year out strong with all A’s and B’s.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

One challenge for service provision is maintaining engagement for participants. Through changing seasons that affect available work for agricultural workers as well as changes to availability for youth due to school and other after school activities, we have pivoted and adapted our programming to match the availability of our participants throughout the year.

Some of our strategies have included calling and texting our youth/teens for increased engagement and support, as well as providing “curbside” home delivery food distribution, combined with individual case management support to be responsive to participants’ schedules.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
NA

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
NA

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
CAB has a strong commitment to diversity, equity and inclusion. Through frequent program team meetings, every other month all-staff meetings, and professional development opportunities such as CAB’s internal Equity Academy, led by DRSC Program Director Isai Ambrosio, CAB staff are engaged in, trained on, and committed to infusing equity into service delivery. This includes ensuring that equity goals focused on representation, participation and outcomes attainment are met.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
DRSC’s CORE equity issue is race/ethnicity. DRSC’s staff is bilingual and bicultural, and reflective of the community it serves, which is primarily a Latinx farm working community.

In 2022/2023, DRSC’s CORE programming participants were 86% Latinx. DRSC draws on many culturally based practices and strategies to successfully make impact in the community, including the incorporation of Joven Noble Rites of Passage training with youth, and the Promotora outreach and case management strategy for work with families to break down the geographic and mainstream services isolation. DRSC also provides opportunities for empowerment and leadership support and activities for our participants, helping them to combat barriers that affect rurally-isolated,

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25.64 FY 22-23 Program Report
Agency Name: Community Action Board of Santa Cruz County, Inc. Program Name: CAB - Rental Assistance Program Condition: Stable, Affordable Housing & Shelter Tier: Medium Budget: $112,500.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 306 1699
How Many Activities/Services Will Be Provided?
90 households will be screened for eligibility for rent assistance. 90 160
18-22 households screened will be provided with rent
assistance will receive case management and related services (individualized housing stability plans, budgeting support and information and referral)
18 18
100% of rent assisted households (18-22 households) will be provided with follow-up after-care case management and
housing retention support.
100% 100
Goal FY 22-23
Age
0-5 10% 8%
6-18 36% 32%
19-59 45% 49%
60+ 9% 11%
Unknown 0% 0%
Goal FY 22-23
Language
English 15% 22%
Spanish 65% 78%
Other 20% 0%
Unknown 0% 0%
Ethnicity
African American 0% 3%
Asian 1% 0%
Latino 77% 78%
Multi-racial 5% 0%
Native American/Alaskan 1% 0%
Native Hawaiian/Pacific Islander 1% 0%
White 15% 19%
Other 0% 0%
Unknown 0% 0%
Gender
Female 55% 54%
Male 43% 46%
Transgender- Female 1% 0%
Transgender- Male 1% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 0% 0%
Santa Cruz 50% 62%
Scotts Valley 0% 0%
Watsonville 0% 0%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 42% 38% Unincorporated North County (e.g. , Davenport ) 2% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 6% 0% Unincorporated South County (e.g., Freedom ) 0% 0%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 306 18
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 06/30/2023. (Direct Services)
80% 100%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
100% of households receiving rental assistance will report improved economic stability and avoid eviction, as measured by signed landlord verification agreements (program
developed) obtained from landlords before rent assistance checks are sent.
100% 100%
80% will report improved economic stability and increased knowledge of homelessness prevention, financial literacy, and housing retention strategies and resources, as measured in case notes and post-service surveys (program developed) within one month post service.
80% 86%
75% of households provided rent assistance will have
improved economic and housing stability, showing that they continue to be housed, as measured by 3- and 6-month postassistance housing retention surveys (program developed). 75% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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25.65 1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
CAB’s RAP program was able to use client assistance funding to prevent 18 North/Mid County and City of Santa Cruz families (37 individuals) from becoming homeless. This year, our program started implementing financial literacy workshops, using our “Your Money, Your Goals” trainings to increase housing stability support households served.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Some landlords are initially unwilling to work with our program, however when faced with this issue, our case managers advocate on behalf of their clients to convince the landlord that working with our program is a win-win situation for themselves and their tenants.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
NA.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
NA.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
CAB's RAP CORE equity issue is race/ethnicity. RAP’s staff is bilingual and bicultural, and reflective of the community it serves, which is 75%+ Latinx. In 22-23, RAP's CORE clients were 78% Latinx. Given that RAP reflects the community, it is able to deliver holistic case management using EBP's such as Motivational Interviewing in a culturally competent manner to support the economic and housing stability of those it serves.

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25.66 FY 22-23 Program Report
Agency Name: Housing Matters Program Name: Community Conversations on Homelessness Condition: Community Connectedness Tier: Medium Budget: $106,600.50 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 500 91
How Many Activities/Services Will Be Provided?
Roughly 500 unique program participants will be provided a survey
500 79
Fifty of those program participants will be identified to participate in focus groups 50 29
Five of those program participants will be identified to participate in the first cohort of lived expertise speaker training and will present at speaking engagements in the second half of the first year
5 5
Goal FY 22-23
Age
0-5 0% 0%
6-18 0% 0%
19-59 92% 88%
60+ 8% 12%
Unknown 0% 0%
Goal FY 22-23
Language
English 92% 95%
Spanish 6.90% 5%
Other 0.27% 0%
Unknown 0% 0%
Ethnicity
African American 5% 7%
Asian 1% 0%
Latino 40% 7%
Multi-racial 4% 1%
Native American/Alaskan 1% 10%
Native Hawaiian/Pacific Islander 1% 0%
White 48% 62%
Other 0% 0%
Unknown 0% 13%
Gender
Female 47% 46%
Male 52% 54%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 1% 0%
Unknown 0% 0%
Location
Capitola 0.59% 1%
Santa Cruz 32.86% 48%
Scotts Valley 10% 0%
Watsonville 10.20% 16%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 0% 3% Unincorporated North County (e.g. , Davenport ) 2.97% 0% Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 2.49% 8% Unincorporated South County (e.g., Freedom ) 0.47% 0%
Unknown 0% 24%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 500 79
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 06/30/2023. (Direct Services)
80% 84%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
90% of focus group program participants will have improved self-advocacy skills. This information will be measured and tracked by a pre- and post-engagement Likert scale survey. 90% 92%
90% of speaker program participants will have improved
public speaking skills. This information will be measured and tracked by a pre- and post- engagement Likert scale survey. 90% 100%
50% of speaking engagement attendees will report an
improved perception of people experiencing homelessness.

This information will be measured and tracked by a pre- and post-engagement Likert scale survey.
50% 0%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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25.67 1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
We were encouraged by a lot of interest in the Speakers Bureau from over 25 participants once the program launched. People with lived experience are enthusiastic to share their stories and feedback with Housing Matters and the community at large. We are projecting that the 6 week Speakers Bureau training will occur quarterly in years two and three. Our next round of surveying will roll out on campus to our Day Services participants in September.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
Sherry (not her real name) found out about the Community Conversations Program through her case manager at Housing Matters. She began her engagement with the program by attending an on-campus focus group and then joined our first cohort of the Speakers Bureau. Sherry is a survivor of domestic violence, gun violence, and substance use. She is now sober and was housed in the spring of 2023. Being a part of Community Conversations has dramatically improved her life. “I feel like I finally have a voice after so many years of being silenced,” she recounted to Andrea Feltz, Community Conversations Program Manager.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Developing the program took up a large part of our first funding year. Hiring the Program Manager wasn’t complete until October of 2022. The creation of the program required consultation with all the stakeholders and was time consuming, though this process was integral in creating a sustainable program that works for those it was created for.

Another challenge is working with people who have experienced the traumas surrounding homelessness requires us to accommodate schedules, training, and survey strategies consistently to meet them where they are. We have established new policies to protect and support our participants as well as ensure sustainable engagement.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
In partnership with Listen4Good, an organization that helps establish equity-driven feedback practices, we have begun an 18 month feedback training program. The training started in January 2023 and included the identification of goals for each Housing Matters program, the first survey was launched in May 2023. This process was time consuming, which has presented challenges in achieving 500 surveys by the end of the first funding year. Now that the first survey round is complete, we have identified ways to improve the data collection process, including utilizing volunteers to collect data and installing a self-serve survey station on campus. These changes will allow us to collect many more responses in less time.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
Nothing at this time.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
We have engaged staff on issues of equity through consistent communication and prioritizing accessibility to ensure anyone in the community is able to participate in the Community Conversations Program. The program manager is in consistent communication with Housing Matters program and case managers to make program opportunities open to anyone interested.

The program has been created to meet participants where they are, with flexible offerings, scheduling, and support catered for each person to ensure equitable access.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Community Connectedness: Increased Civic Engagement
Through surveys and storytelling, we are listening to ensure all Santa Cruzans are represented in conversations surrounding homelessness. By establishing relationships with nonprofits and community-based organizations throughout the County, we work to ensure accessibility to the program for any interested participant. We acknowledge the complexities of life for those with lived experience and have created accommodating programming.

Attendees of our community engagement events have expressed their deep gratitude for getting to hear about the experience of homelessness from someone who has lived it. Each conversation is shifting minds and ensuring equity and inclusivity are at the forefront.

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25.68 FY 22-23 Program Report
Agency Name: Eat for the Earth Program Name: Community Rx Condition: Health & Wellness Tier: Medium Budget: $88,001.10 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 99 116
How Many Activities/Services Will Be Provided?
We will provide three or more rounds of Community Rx in FY 2022-2023. 3 7
Food tastings and food preparation demonstrations for
constituents of community partners: at least 6 per year 6 8 Tabling with information and food samples at community
events: at least 3 per year 3 5
Presentations about the program to staff of current and potential referral partners: at least 3 per year 3 4
Goal FY 22-23
Age
0-5 0% 0%
6-18 2% 2%
19-59 64% 71%
60+ 34% 27%
Unknown 0% 0%
Goal FY 22-23
Language
English 45% 19%
Spanish 51% 81%
Other 4% 0%
Unknown 0% 0%
Ethnicity
African American 2% 3%
Asian 2% 2%
Latino 60% 82%
Multi-racial 16% 2%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 20% 9%
Other 0% 2%
Unknown 0% 0%
Gender
Female 50% 84%
Male 45% 16%
Transgender- Female 2% 0%
Transgender- Male 1% 0%
Other 2% 0%
Unknown 0% 0%
Location
Capitola 0% 2%
Santa Cruz 10% 3%
Scotts Valley 0% 0%
Watsonville 55% 38%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 20% 3% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 15% 3%
Unknown 0% 51%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 99 63
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 06/30/2023. (Direct Services)
80% 96%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
85% of Community Rx participants who comply with the
dietary parameters have improved physical health,
specifically at least one reduction in a biomarker for chronic disease such as weight, cholesterol, or blood pressure by the end of the 10-day intervention, as demonstrated by lab results. 85% 95%
50% of Community Rx program participants who comply
with the diet and participate in the education will demonstrate readiness to continue eating a whole food plant-based diet as measured by the Community Rx Readiness Survey after the immersion concludes.
50% 90%
75% of participants who opt in to Community Rx Mobile will demonstrate healthy eating habits by regularly incorporating more healthy plant foods in their diets as reported in
participant interviews.
75% 0%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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25.69 1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
A few success highlights:

Partnerships: Collaboration with two medical clinics serving primarily Latinos with low incomes (Salud Para la Gente and the Watsonville Health Center), and two Watsonville churches
Biomarkers: For participants who completed, there were average improvements in all biomarkers assessed: total, LDL, and HDL cholesterol; triglycerides; glucose; blood pressure; BMI; weight. The average LDL reduction was over 22%; that figure excludes four participants whose LDL was too high to measure at the start and whose average LDL fell to less than 48 by the end.

Diabetes: Of participants who completed, 60% who had diabetes at the beginning reduced their glucose levels below the diabetic threshold as a result of the program.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
Lola had diabetes and sky-high triglycerides and LDL at program start. Her diabetes reversed, triglycerides fell sharply, and LDL ended at a heart-healthy 22! In her words:
“I'm extremely pleased with the plant based diet! It helped me tremendously in lowering my triglycerides, cholesterol, and sugar numbers. I will continue to follow this diet because it is great for my health and I love it!”
Ana’s starting labs showed triglycerides of 276 and high blood pressure. Two weeks later and

8.6 pounds lighter, her triglycerides were 96 and blood pressure improved. Ana says: “I couldn't lose weight before. Now that I did the program I lost weight and I feel very good.

My blood pressure improved. I don’t feel so tired. Thank you for being there."

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

We started later than anticipated due to difficulty finding qualified staff.

We are concerned with the number of people who sign up then don’t show up, and the number who start but don’t finish. We are creating strategies to address this.

We were unable to secure partnerships in the City of Santa Cruz in FY 22/23, but are confident that current conversations will result in at least one such round in 23/24.

Language capacity created an unexpected challenge in implementing Community Rx Mobile. Most of the intended audience speak indigenous languages. We have not had the capacity to outreach to them. If we can’t figure out how to connect with this group, which could really benefit from our services, we will ask for a contract revision.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
A significant percentage (about 51%) of participants did not give us information about their location. We are redesigning our collection tool so the location prompt is more obvious. We held all 7 rounds of the program in Watsonville in FY 2022/23, so we assume that the majority of those who did not indicate their location are residents of Watsonville or surrounding areas.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
We would love support to figure out how to most accurately assess participant compliance with the dietary parameters. Our SOW indicated our goal of 85% of participants who complied with the dietary parameters would experience at least one improved biomarker by the end of the program. We did better than meeting that goal, because 95% of all participants, regardless of compliance, had at least one improved biomarker for disease. The self-reported compliance data we collected was too inconsistent to be meaningful. Even though we still exceeded our goal, it would be helpful to get support around our collection method for compliance data so we can more fully understand, utilize, and report the data.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
We deeply engage our staff in conversations about issues such as access, relevancy, and efficacy relative to our target population, Latino/a/x people countywide. Issues of equity drive program design. For example, because the cost of getting biometric screenings presents a financial barrier to many in our target population, we purchased biometric testing equipment so we could offer the tests without burdening participants financially. Another example is our decision to partner with health clinics serving people with low incomes.

Given that there are racially-driven barriers to good health for people of Latino heritage and low incomes, our intervention addresses the inequities that result in poorer health outcomes for these populations.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Eat for the Earth selected race/ethnicity as the equity issue to address with our CORE funding. In Santa Cruz County, as in many other places, factors such as racism, colonization of indigenous diets, economic pressure, and NAFTA create disproportionate barriers to good health for Latinos. In alignment with targeted universalism, our program was open to everyone, but outreach, partnerships, and program design were guided by the goal of ensuring that the majority of participants were Latino/a/x. By customizing outreach and program design to specifically reach out to and support this population, we were able to help members of a population with disproportionate rates of food-related diseases to get healthier.

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25.70 FY 22-23 Program Report
Agency Name: Jacob's Heart Children Cancer Support Services Program Name: Comprehensive Grief Support Services for Low Income Families of Children with Cancer
Condition: Thriving Families Tier: Medium Budget: $90,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 105 103
How Many Activities/Services Will Be Provided?
Forever Siblings -4 quarterly outings for children/teens/young adults 4 12
Forever Loved Grief Retreat -One 3-day, 2-night camp
transformation in the Santa Cruz redwood forest where
families from diverse languages and experiences share their unique sorrow
1 1
Individual Crisis Counseling and Psychotherapy - 200
sessions with bicultural psychotherapists, family support specialists, and interns with expertise in healing complex grief and trauma.
200 198
Grief Support Groups - 12 thematic support groups for
parents with concurrent interventions and healing activities for siblings.
12 17
Family Day Events - 2 facilitated events bring bereaved families together despite language differences and cultural differences.
2 2
Goal FY 22-23
Age
0-5 6% 6%
6-18 30% 30%
19-59 49% 49%
60+ 15% 15%
Unknown 0% 0%
Goal FY 22-23
Language
English 40% 40%
Spanish 60% 60%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 1% 1%
Asian 1% 1%
Latino 77% 77%
Multi-racial 5% 5%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 16% 16%
Other 0% 0%
Unknown 0% 0%
Gender
Female 51% 51%
Male 49% 49%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 2% 2%
Santa Cruz 20% 20%
Scotts Valley 2% 2%
Watsonville 52% 52%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 9% 9% Unincorporated North County (e.g. , Davenport ) 2% 2%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 2% 2% Unincorporated South County (e.g., Freedom ) 11% 11%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 105 21
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 06/30/2023. (Direct Services)
80% 100%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
100% of program participants will have increased feelings of safety, support and being loved as measured by participants' self-reporting during ongoing counseling and psychotherapy sessions.
100% 100%
95% of Forever Loved Retreat participants will demonstrate improved coping skills as a result of peer and family
connection and a strong safety net of community support that address their needs effectively, efficiently, and with
compassion, as measured by participants’ self-reporting in surveys provided post retreat by Jacob’s Heart staff.
95 100%

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25.71 90% of program participants experiencing the death of a sibling will demonstrate increased connection, community, and resilience as measured by regular attendance of Grief Support Program activities. Attendance participation will be tracked using a sign in sheet.
90% 90%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
Jacob’s Heart provided ongoing Individual Crisis Counseling/Psychotherapy and facilitated six Grief Support Groups for bereaved families (thematic, monthly drop-in, and quarterly expressive arts) with culturally relevant and age appropriate activities for siblings in both Spanish and English. We also updated and distributed our Quality of Life survey to the families we serve. Quality of life indicators are the most relevant to measuring the true impact of our programs. If a family is receiving effective support, they demonstrate improved coping strategies and ability to manage daily life, and experience a reduction in isolation, stigma, and guilt through meaningful connections facilitated by Jacob’s Heart.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
This year, the Garcia family faced the unimaginable, losing their daughter. At Jacob's Heart, we stand with families battling pediatric cancer, even when outcomes are not as hoped. Until there's a cure, we will be there. Grief can be overwhelming, but our support continues. The warm Jacob's Heart Family Center provides a safe space for healing. Just four months after their loss, the Garcias still visit, receiving counseling and volunteering.

Their dedication inspires as they help around the family center or just take a moment to themselves, creating art. We're here through every step, supporting families in their darkest times. Together, we find strength and hope, creating a community where solace is found amidst grief.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

The inherent challenge of offering grief support is accompanying families (and each family member) as they face unimaginable loss and life changes. From a success standpoint, our measurement of impact is atypical as easing the fear and burden that accompanies cancer is circular, not a linear process. A family may demonstrate substantive improvement in their wellbeing but grief may emerge again in new and big ways that might rush them back to where they started and require just as much love and support. This is why our model of care, based on the hierarchy of human needs, is so important. We start with immediate needs and build safety, security, love, belonging, and emotional wellbeing as we move families toward hope and healing. The state

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
N/A

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
N/A

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Our services are available to the entire family without restrictions - including anyone that they say is family. We ensure that every service we offer is available for every family (no one is left out). Our commitment to equity is evident through our staff diversity (80% Latino, 20% Caucasian). To meet the increasing need for Spanish-speaking clinicians, Jacob’s Heart created an intern program for bilingual/bicultural Master in Social Work (MSW) candidates. As they complete their program and log hours to become licensed as LMFT or LCSW, we’re growing a career pipeline for aspiring Latino professionals that reflects their strength and potential to thrive.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Jacob’s Heart is improving access to bicultural support services for low-income disenfranchised families suffering anticipatory grief or the traumatic loss of a precious child. In FY 2022-2023 our expanding Grief Support program fostered personal connection through community engagement and direct support in the language most familiar to those served. Recognizing the transportation and child care difficulties that many families face, we’re developing a grief support curriculum designed for children that will run concurrently with support groups for the parents, so all family members can receive support at the same time. Teen Group, monthly Support Groups, and Forever Loved Grief Retreat are other examples where youth receive grief support.

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25.72 FY 22-23 Program Report
Agency Name: Santa Cruz City Schools Program Name: Computer Science for All Condition: Lifelong Learning & Education Tier: Medium Budget: $93,137.40 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 1321 1321
How Many Activities/Services Will Be Provided?
Work with 70-75 teachers at 3 schools to provide professional development and coaching for teachers to integrate computer science into their existing curriculum.
70 34
3 family engagement sessions at each of 3 schools about computers and computer science topics 3 3
Goal FY 22-23
Age
0-5 17% 1%
6-18 68% 71%
19-59 13% 27%
60+ 2% 1%
Unknown 0% 0%
Goal FY 22-23
Language
English 68% 62%
Spanish 32% 37%
Other 0% 1%
Unknown 0% 0%
Ethnicity
African American 1.30% 1%
Asian 2% 2%
Latino 51.60% 54%
Multi-racial 2.60% 3%
Native American/Alaskan 0.30% 1%
Native Hawaiian/Pacific Islander 0.30% 0%
White 41% 39%
Other 0.90% 0%
Unknown 0% 0%
Gender
Female 58.50% 62%
Male 41.20% 38%
Transgender- Female 0.10% 0%
Transgender- Male 0.10% 0%
Other 0.10% 0%
Unknown 0% 0%
Location
Capitola 0% 0%
Santa Cruz 100% 100%
Scotts Valley 0% 0%
Watsonville 0% 0%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 0% 0% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 0% 0%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 1321 1321
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 06/30/2023. (Direct Services)
80% 83%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
75% of LatinX students whose teachers participated in TOSA coaching cycles will report an increase in confidence in their computer science knowledge and skills as indicated by pre and post surveys.
75% 83%
75% of female students whose teachers participated in TOSA coaching cycles will report an increase in confidence in their computer science knowledge and skills as indicated by pre and post surveys.
75% 83%
80% of teachers who participated in TOSA coaching cycles will report an increase in confidence in their ability to teach computer science as indicated by pre and post surveys.
80% 84%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
The students and teachers who participated had higher than expected increases in their confidence in computer science.

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25.73 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

It has been difficult to get as many to participate as we had hoped. It is going to be challenging to meet our 3 year goal, but we are excited about the work that we have done so far.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Parents have been reluctant in some cases to complete the data. It is also challenging to collect the data for students be our student information system does not make it easy to export the data needed. But we found a process this year that should make it easier next year.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
None at this time.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
In SCCS we talk about equity in everything that we do. We share information with parents, teachers and students about the inequities there are in computer science instruction and how the work we are doing can combat it.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Our goal was to address equitable access to high-quality CS education with the long-term goal of impacting educational attainment and workforce readiness of Latinx and female students. We have provided high quality computer science instruction for a large number of LatinX and female students. As we continue to expand the program, we will reach more students and give students the opportunity to see themselves as a computer science, impacting their future life.

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25.74 FY 22-23 Program Report
Agency Name: Pajaro Valley Prevention and Student Assistance (PVPSA) Program Name: Familias Unidas-United Families Condition: Thriving Families Tier: Medium Budget: $134,814.60 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 120 153
How Many Activities/Services Will Be Provided?
Family Case management services to 120 families. 120 125 72 Parent/youth mental health well-being classes will be provided to 120 Participants per year. 72 60
120 family needs assessments/resource linkages will be
conducted with program families. 120 125
Goal FY 22-23
Age
0-5 2% 1%
6-18 70% 73%
19-59 20% 25%
60+ 8% 1%
Unknown 0% 0%
Goal FY 22-23
Language
English 5% 5%
Spanish 90% 95%
Other 5% 0%
Unknown 0% 0%
Ethnicity
African American 0% 0%
Asian 0% 0%
Latino 95% 100%
Multi-racial 0% 0%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 5% 0%
Other 0% 0%
Unknown 0% 0%
Gender
Female 50% 58%
Male 50% 42%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 0% 0%
Santa Cruz 0% 0%
Scotts Valley 0% 0%
Watsonville 70% 80%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 10% 5% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 20% 15%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 120 147
80 % of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by the 6/30/2023.
80% 90%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
100 % of the families enrolled will participate in development of at least one familial goal as measured by their family treatment plan
100% 100%
80% of the participating families will demonstrate an
increased understanding of parental resilience and social emotional connection as measured by the SFP pre/post
survey.
80% 90%
100 % of the participant families will increase their
understanding of the community resources available to them as measured by pre/post program survey.”
100% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
We started of a bit rocky, but were able to see the impact the sessions were having with the families as they started opening up about their familial experiences and how they were learning strategies for connecting within their family.

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25.75 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
During the session which relationships and boundaries were covered a mother shared how she has changed her way of discipline and she has more open conversations with her children, something that had not happened with her older children. This parent shared that she has started exploring some of the resources that had been shared with her from the results of her needs assessment and case management session. The resource that she has used the most has been obtaining food from one of the local partners her family was connected with. This parent also she shared that she felt heard as the facilitator brought in different organizations that participants wanted to learn about.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

We had a transition of staff at the beginning of program implementation.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
No support needed in this area at the moment.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Our staff have stated to have a conversation around writing an equity mission statement for the organization.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
One of the goals was to incorporate a Mixteco Stregthneing families series this year. We had some challenges, but we are currently working with one of our staff to get session implemented this new fiscal year. One goal that we did accomplish was to ensure that each family that came through the program received a needs assessment and these families were linked to the service need that they identified as a family need. Additionally all our staff have been training in youth/adult mental health, and hav been incorporated what they have learned in the facilitation of their sessions.

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25.76 FY 22-23 Program Report
Agency Name: FoodWhat, Inc Program Name: Food What?!
Condition: Health & Wellness Tier: Medium Budget: $31,567.50 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 60 128
How Many Activities/Services Will Be Provided?
10-week Spring Internship for a total of 33 hours of program 10 10 8-week Summer Job for a total of 192 hours of program 192 192 8-week Fall Project for 24-72 hours of program 8 8
Goal FY 22-23
Age
0-5 0% 0%
6-18 95% 94%
19-59 5% 6%
60+ 0% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 69% 50%
Spanish 31% 50%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 3% 3%
Asian 0% 0%
Latino 80% 78%
Multi-racial 0% 6%
Native American/Alaskan 2% 3%
Native Hawaiian/Pacific Islander 0% 0%
White 15% 10%
Other 0% 0%
Unknown 0% 0%
Gender
Female 52% 35%
Male 48% 56%
Transgender- Female 0% 0%
Transgender- Male 0% 3%
Other 0% 6%
Unknown 0% 0%
Location
Capitola 0% 0%
Santa Cruz 20% 20%
Scotts Valley 0% 0%
Watsonville 80% 80%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 0% 0% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 0% 0%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 60 117
80 % of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by the 6/30/2023.
80% 96%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
100% of participants will report improvement in their overall well- being, as measured by participants eating more healthy food. This information will be collected using post-program surveys.
100% 100%
80% of participants will improve their economic stability, as measured by participants earning wages and developing
career job skills. This information will be collected using post-program surveys.
80% 95%
80% of participants will report an increased sense of
empowerment, as measured by participant improved selfawareness, self-confidence, and internal motivation. This information will be collected using post-program surveys. 80% 95%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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25.77 1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
FoodWhat (FW) exceeded expectations in program participation levels, satisfaction, and outcomes. Youth successfully engaged in empowerment and health building activities centered around organic farming, cooking nourishing meals, skill-building workshops, bringing home produce boxes, distributing healthy food through their farm stand, stewarding school gardens, and building a supportive community. During this period, youth consumed 1,607 healthy meals; brought home 4,821 lbs of healthy food to their households; and distributed approximately 2,208 lbs of healthy food to their communities through their affordable farm stand operated in partnership with PVUSD’s Wellness Center. In Spring 2023, FW expanded our number served from 70 to 90.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
One FW youth shared with us that they and their family were experiencing significant economic hardship. The youth shared the family had lost their car, then lost their home. In response, FW provided one-on-one support for this youth, distributed crisis cash assistance to them and their family, created paid work opportunities for the youth within our program, provided consistent access to food, and connected the youth to local job opportunities. As of this report, this youth is still involved in our program receiving the support they need.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

We’ve encountered a few organizational and community challenges this year, all of which we’ve met well. First, we have been restructuring our organization to better support our program expansion. This involved splitting one full-time staff position into two full-time staff positions. During this time, we also had one staff transition. We also experienced high staff turnover at the schools we partnered with, making communication difficult. We were able to navigate this challenge and find new contacts. Lastly, the Pajaro Valley floods proved taxing and scary for affected FW youth. In response, we provided one-on-one support to youth, provided crisis cash assistance, and participated in community efforts to feed those displaced by the floods.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
N/A

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
FW continues to hone its approach to its qualitative data collection strategies. We are always on the lookout for tips on how to best conduct focus groups and interviews, particularly how best to develop an evaluation instrument that can easily be stored in a usable format.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
FW restructured its organization to reflect the results of an organizational development process that centered equity. To this end, FW elevated a Latine person to become CoExecutive Director in an effort to create leadership structures that reflect the identities of FW youth. We also increased our staff salaries in an effort to create a more equitable spread of incomes across the organization, given all of our program staff are BIPOC, primarily Latine. Our Executive staff have been working with an Executive Coach during this time on topics of how best to embrace an organizational approach rooted in equity. Lastly, we increased the diversity of our Board from 50% people of color to 100% BIPOC.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Our program has impacted our equity issue of race and ethnicity by providing our empowerment, healthy food, job training, and economic stability services to marginalized youth, families, and communities, predominantly those of Latine identities. The marginalized people we serve are receiving thousands of dollars through youth wages, thousands of pounds of healthy food, specialized job training, and consistent support to improve their sense of well-being and empowerment. As stated above, FW youth are sharing that they find our program supportive in the areas of developing relationships with healthy food, gaining meaningful employment, experiencing economic stability, and embracing the belief that they can live the life they want to live.

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25.78 FY 22-23 Program Report
Agency Name: NAMI Santa Cruz County Program Name: Free Mental Health Services in Spanish Condition: Health & Wellness Tier: Medium Budget: $86,400.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 1090 1133
How Many Activities/Services Will Be Provided?
1 Bases (Basics in Spanish) Class (6-week course) 1 2
2 Familia-a-Familia (Family-to-Family in Spanish) Classes (12-week courses) 2 2
1 Persona-a-Persona (8-week course) 1 1
25 Ending the Silence (ETS) presentations for Latinx
Students 25 26
10 Ending the Silence (ETS) presentations in Spanish for parents of middle/ high school students 10 12
Goal FY 22-23
Age
0-5 0% 0%
6-18 57% 50%
19-59 33% 43%
60+ 10% 7%
Unknown 0% 0%
Goal FY 22-23
Language
English 0% 46%
Spanish 100% 54%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 0% 0%
Asian 0% 0%
Latino 80% 98%
Multi-racial 20% 0%
Native American/Alaskan 0% 2%
Native Hawaiian/Pacific Islander 0% 0%
White 0% 0%
Other 0% 0%
Unknown 0% 0%
Gender
Female 74% 62%
Male 26% 34%
Transgender- Female 0% 0%
Transgender- Male 0% 1%
Other 0% 1%
Unknown 0% 2%
Location
Capitola 1% 0%
Santa Cruz 37% 0%
Scotts Valley 1% 0%
Watsonville 42% 0%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 13% 0% Unincorporated North County (e.g. , Davenport ) 1% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 1% 0% Unincorporated South County (e.g., Freedom ) 4% 0%
Unknown 0% 100%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 1090 324
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a participant survey that will be completed by June 30th of each FY.
80% 100%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
As a result of the Familia a Familia / Bases classes, 80% of participants will know more about available mental health resources and feel more confident about accessing them, specifically they will agree or strongly agree with the following statements: 1. I now feel more knowledgeable
about local mental health resources 2. I now feel more confi 80% 98%
As a result of the Ending the Silence (ETS) presentations in Spanish for parents and ETS for Latinx students, 80% of participants will feel that they can recognize the signs of mental health conditions and have an understanding of how to seek help. Specifically, they will agree or strongly agree with the following statements: 1. I now feel more knowledgeable about the signs of mental health conditions 2. I now feel that I have an understanding of how to seek help.
80% 87%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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25.79 1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
During 22/23, NAMISCC built and strengthened key partnerships with local organizations in order to provide crucial mental health services to Latinx youth and Spanish-speaking parents. These partner organizations include Jovenes Sanos (United Way), PVPSA, and the Santa Cruz County Office of Education (SCCOE). NAMISCC was honored to be named the SCCOE’s 2023 Partner Organization of the Year for our Ending the Silence (ETS) program in schools, which is partially funded by CORE. We trained 4 new facilitators for ETS, 3 new teachers for our classes in Spanish, and held our first hybrid class. Lastly, our ETS program transitioned from Zoom to in-person, providing richer engagement with students, teachers, and parents.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
Alma has a mental health condition. She also supports a daughter who has a mental health condition. Alma first contacted NAMISCC via our Spanish Help Line. She was in despair and desperately needed support. She was connected with valuable resources and went on to participate in many of our classes and support groups in Spanish. Alma now supports her own mental health and her daughter’s through leading NAMISCC classes and support groups to help others. Teaching helps her to deepen her understanding of mental health conditions and strategies for supporting her child. Alma’s healing continues through engaging deeply and building community with others navigating similar issues. She taught two CORE-funded classes for parents in Spanish in 22/23.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

During the 22/23 school year, our Ending the Silence (ETS) program in middle and high schools transitioned from being largely provided via Zoom back to in-person. Since the onset of COVID, ETS presentations were provided mostly via Zoom, often to multiple classes at once. This allowed us to serve a much larger number of students with each presentation. The transition to holding ETS in-person for individual classrooms has made it challenging to meet the projected number of participants for this grant. However, this move has also allowed for deeper connections and conversations with students, teachers, and parents. We are confident that the move back to in-person will allow us to deliver a more impactful ETS experience for our participants.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
It has been challenging to receive 100% responses from Spanish-speaking adult participants in our classes. We have offered support, included time to complete surveys during the class, and do follow-ups to make it easier to provide feedback. However, some still don’t feel comfortable completing an evaluation. We have found that, in some cases, it is due to fear of being wrong or not knowing how to answer the questions appropriately. To overcome this challenge, we have a staff member support them with any questions about the survey after the class while keeping confidentiality in mind. We also had a 20% response rate among students and are exploring ways to increase our Ending the Silence survey responses, including using a QR code.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
It would be helpful for HSD or the CORE Institute to offer workshops on effective data collection, ethics and standards around confidential surveys, coaching calls on building survey materials, or cohort facilitations for sharing data collection methods.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Our team works on ensuring that all of the program materials, activities, communications, and services are inclusive for everyone. We provided one-on-one technical support and distributed laptops to participants to provide them with the tools to access our online classes. We also delivered class manuals to individuals who were having difficulty getting to our office. Additionally, our team has weekly meetings to discuss and implement culturally responsive ways to engage with new communities. Our entire staff, including our 19 part-time Peer Leaders, participated in a three-day leadership training focused on building and implementing strategies for systems change to enhance equity.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
In the US, Latinx adults are 50% less likely than non-Latinx white adults to receive the mental health care they need. In SC County, 35% of residents are Latinx and 32% primarily speak Spanish. Our programs increase Racial Equity by providing culturally appropriate mental health services in English and Spanish to Latinx residents. Our services in Spanish are provided by bilingual/bicultural facilitators who have lived experience of a mental health condition, or that of a loved one. Our programs reduce stigma and build trust in the Latinx community. 93% of our Spanish-speaking participants surveyed agreed that, as a result of a NAMISCC class, they are better able to access the care and support services that they or their family members need.

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25.80 FY 22-23 Program Report
Agency Name: Encompass Community Services Program Name: Health Equity for All Condition: Health & Wellness Tier: Medium Budget: $134,416.91 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 410 483
How Many Activities/Services Will Be Provided?
A minimum of 48 physical activity opportunities 48 598
A minimum of 48 nutrition sessions will be offered at each residential facility 48 0
Goal FY 22-23
Age
0-5 0% 0%
6-18 0% 0%
19-59 90% 87%
60+ 10% 13%
Unknown 0% 0%
Goal FY 22-23
Language
English 92% 93%
Spanish 8% 3%
Other 0% 0%
Unknown 0% 4%
Ethnicity
African American 3% 1%
Asian 2% 2%
Latino 31% 21%
Multi-racial 1% 2%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 60% 66%
Other 3% 5%
Unknown 0% 3%
Gender
Female 30% 34%
Male 69% 60%
Transgender- Female 1% 3%
Transgender- Male 0% 1%
Other 0% 1%
Unknown 0% 1%
Location
Capitola 1% 2%
Santa Cruz 51% 29%
Scotts Valley 3% 0%
Watsonville 25% 25%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 7% 16% Unincorporated North County (e.g. , Davenport ) 0% 21%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 8% 4% Unincorporated South County (e.g., Freedom ) 4% 1%
Unknown 1% 2%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 410 151
80% of CORE program participants report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by June 30, 2023.
80% 91%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
60% or more program participants will report improved
physical health, specifically increased consumption of one or more of the following: fruits, vegetables, whole grains, nuts, seeds and water since participating in the program as
measured by a program-developed client survey administered at treatment discharge. Data will be gathered by June 30th of each FY.
60% 83%
60% or more program participants will report improved
mental health, specifically one or more of the following:
improvements in sleep, mood, anxiety or a sense of general wellness since participating in the program as measured by a program-developed client survey administered at treatment discharge. Data will be gathered by June 30th of each FY. 60% 89%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
We were able to contract with a provider for yoga in all 6 of our residential programs.

All programs were able to implement walking groups for our clients.

The grant helped us update kitchen equipment needed to help with providing healthy food options for the clients, including new refrigerators, mixers, knives, large mixing bowls, Mason Jars, etc.

Two part-time Peer Navigators were hired to help clients connect to community resources.

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25.81 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
A client at 2nd Story started with us over a month ago and his life turned around. He started out unengaged and isolative, but started to join weekly yoga groups, and enjoyed healthy meals with his peers. With support of the peer navigators, he found employment, enrolled in school through disability services, and is closer to finding permanent housing.

He has become a deep part of this community's healing experience in a short amount of time.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Our biggest challenge has been technology. We hired a contractor to provide weekly nutritional groups for the programs. Unfortunately, the App that the trainings would be provided through experienced a series of set backs and we were unable to implement the groups. We have since purchased a nutrition curriculum and have created a working group to implement weekly group modules for persons served. We are also considering hiring a different contractor.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
None

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
We spoke to all residential program staff regarding the grant we received and discussed the importance of this program for the clients we serve, who struggle with severe and chronic mental illness/co-occurring disorders. According to the World Health Organization, most studies of schizophrenia show a life expectancy reduction of 10–20 years than the general population, this includes clients with co-occurring disorders. Clients need access to nutritious food, activities to support well-being, and connection to community support resources. Also, as part of the agency's strategic plan, we have racial equity workgroup that provides education on the importance of racial equity for the agency,

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
In FY 22-23, we were able to increase access to healthy food, and exercise (walking and Yoga) for our clients. We were also able to use our Peer Navigators to help clients access resources for social support in the community.

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25.82 FY 22-23 Program Report
Agency Name: Grey Bears Program Name: Healthy Food Program Condition: Thriving Families Tier: Medium Budget: $122,457.60 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 650 650
How Many Activities/Services Will Be Provided?
400,000 pounds of food delivered 400000 486000
5,000 meals served 5000 6500
6 volunteer opportunities provided. 6 6
Goal FY 22-23
Age
0-5 0% 0%
6-18 0% 0%
19-59 8% 8%
60+ 92% 92%
Unknown 0% 0%
Goal FY 22-23
Language
English 81% 81%
Spanish 19% 19%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 1% 1%
Asian 3% 3%
Latino 24% 24%
Multi-racial 2% 2%
Native American/Alaskan 1% 1%
Native Hawaiian/Pacific Islander 1% 1%
White 68% 68%
Other 0% 0%
Unknown 0% 0%
Gender
Female 65% 65%
Male 35% 35%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 7% 7%
Santa Cruz 18% 18%
Scotts Valley 5% 5%
Watsonville 19% 19%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 25% 25% Unincorporated North County (e.g. , Davenport ) 2% 2%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 8% 8% Unincorporated South County (e.g., Freedom ) 16% 16%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 650 650
80% of program participants will report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by 06/30/2023.
80% 80%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
80% of participants will have improved physical health, and economic stability by saving money on food costs as
measured by a survey at six months from enrollment.
80% 80%
70% of volunteers will report improved social connections as measured by a program developed survey completed by June 30 of each year.
70% 84%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
We had another successful year with our Healthy Food program through meal deliveries to homebound seniors, the groceries and meals served on our campus. We were also able to complete the surveys of participants and volunteers and gained valuable insight into our program's success.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
Here are 2 quotes from a couple of grateful Healthy Food program participants:
"The volunteers are most wonderful and greatly appreciated! The food is healthy and it's like Christmas opening the bag each week. It helps me support my sister who has cancer, kidney failure and so many other problems. I am able to help her more than I could without Grey Bears! Many thanks for a most stellar programs for so many decades now." "This is a wonderful service you provide for seniors especially when the cost of food and housing has risen! With gratitude."

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25.83 3. Please describe any challenges your agency experienced in implementing its CORE funded program.

We were concerned over whether we would be able to complete all of the surveys due to the winter storms we had but we did successfully complete the surveys.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
I can't think of anything at this time.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
We have made sure that the staff are aware that any communications-flyers, banners, interna memos etc. are also translated into Spanish. We have made an effort to hire and recruit Spanish speaking employees and volunteers.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
We engaged in some major outreach efforts to south county. We participated in the Senior Resource Fair and the Earth Festival in Watsonville, giving away 100 bags of food. We had Spanish speaking volunteers available which enabled us to sign up Healthy Food participants as well as additional volunteers.

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25.84 FY 22-23 Program Report
Agency Name: Teen Kitchen Program Name: Home-delivered Medically Tailored Meals for Vulnerable Populations
Condition: Health & Wellness Tier: Medium Budget: $135,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 151 160
How Many Activities/Services Will Be Provided?
12 weeks of meal delivery for unduplicated individuals. 12 12 Goal FY 22-23
Age
0-5 0% 0%
6-18 1% 0%
19-59 35% 22%
60+ 64% 78%
Unknown 0% 0%
Goal FY 22-23
Language
English 83% 78%
Spanish 16% 22%
Other 1% 0%
Unknown 0% 0%
Ethnicity
African American 2% 0%
Asian 2% 1%
Latino 20% 28%
Multi-racial 7% 0%
Native American/Alaskan 2% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 65% 68%
Other 2% 3%
Unknown 0% 0%
Gender
Female 63% 58%
Male 36% 42%
Transgender- Female 1% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 4% 6%
Santa Cruz 39% 39%
Scotts Valley 3% 4%
Watsonville 32% 28%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 12% 10% Unincorporated North County (e.g. , Davenport ) 1% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 6% 5% Unincorporated South County (e.g., Freedom ) 3% 8%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 151 86
80% of program participants will report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by 06/30/2023.
80% 81%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
60% of clients will report an increase in self-perception of their general health after receiving TKP’s meals as measured by client completion surveys.
60% 90%
75% of clients will report that they know what foods to eat to meet the needs of their health condition(s) after receiving TKP’s meals as measured by client completion surveys.
75% 77%
75% of teen chefs will report cooking from scratch more often at home after participating in the program as measured by teen completion surveys.
75% 39%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
The program was very successful and we were able to serve those in need efficiently with high client satisfaction. In 2022-23, we served a total of 86,334 meals.

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25.85 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
“During the times when I had those meals, I definitely ate healthier when I was receiving your meals and felt better physically too! Having meals in my refrigerator or freezer would stop me from going out and getting easier food, like Burger King.” “During the pandemic I had just eaten whatever food was given to me by the county. Then I started getting food from TKP. My doctor recently checked and found my blood pressure, sugar, and cholesterol are all lower, and they are having me stop my blood pressure medication. My diet has been so much better he was almost dancing! I could eat your salads all day. During a recent stay in the hospital, I was disappointed in the hospital food because it wasn't TKP! I feel so grateful today.”

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

The main challenge was the need exceeded the funding for this project. We could have easily served three times as many people during the time period for the grant.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
The post service surveys are always challenging to collect. Out of 160 clients served, we were only able to do post service surveys for 86. There were challenges with clients returning calls or being available for the phone calls after the program had ended.

This issue rolls into our main program as well, we have added mailed client satisfaction surveys and text surveys as well to gain info.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
At this time, we do not have a need for support with data collection activities.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
TKP is committed to advancing equity within the agency. All staff has undergone 4.5 hours of DEI training. Demographics of our current staff and board are:

Adult staff: 33% Latinx, 11% Asian, 11% African American and 22% LGBTQ+ Teen staff: 30% Latinx, 7% Asian and 15% LGBTQ+
Board: 40% BIPOC and 100% female
TKP has moved its Teen Chef program from a 100% volunteer program to 50% volunteer/50% paid employee program. This change was made because many teens cannot afford to volunteer and/or may not have transportation to TKP’s kitchen. By offering paid positions, we increased equity in opportunity and opened our kitchen to a more diverse group of teens.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
The program addresses inequities in nutrition for low-income individuals by providing medically tailored meals. Studies show people living in poverty are especially vulnerable to poor nutrition and obesity. In FY23, we delivered a total of 86,334 meals to 722 individuals, 86% of whom were low-income. 90% of clients reported that having delivered, healthy meals saved their family money, reducing a common stressor that can impact a client’s ability to pay for necessary medicines and treatment.

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25.86 FY 22-23 Program Report
Agency Name: Senior Citizens' Legal Service (SCLS) Program Name: Increased Service Capacity SCLS 2022 Condition: Safe & Just Community Tier: Medium Budget: $72,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 144 144
How Many Activities/Services Will Be Provided?
SCLS will provide 144 legal service consultations in both the Santa Cruz and Watsonville offices. 144 144
Goal FY 22-23
Age
0-5 0% 0%
6-18 0% 0%
19-59 0% 0%
60+ 100% 100%
Unknown 0% 0%
Goal FY 22-23
Language
English 60% 78%
Spanish 40% 22%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 1% 3%
Asian 1% 1%
Latino 20% 22%
Multi-racial 2% 1%
Native American/Alaskan 1% 1%
Native Hawaiian/Pacific Islander 0% 0%
White 75% 59%
Other 0% 0%
Unknown 0% 13%
Gender
Female 70% 70%
Male 30% 24%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 6%
Location
Capitola 5% 4%
Santa Cruz 42% 47%
Scotts Valley 3% 2%
Watsonville 15% 15%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 8% 11% Unincorporated North County (e.g. , Davenport ) 1% 1%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 6% 1% Unincorporated South County (e.g., Freedom ) 3% 2%
Unknown 17% 17%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 144 144
80% of program participants will report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by 06/30/2023.
80% 86%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
75% of participants receiving housing legal assistance related to housing issues shall have improved housing stability, specifically positive housing status at case closure, as measured by the agency utilized database quarterly report. 75% 90%
80% of participants receiving personal and financial safety legal services (Restaining Order, establish a Power of
Attorney, or an Advanced Health Care Directive) will
experience improved safety at case closure, as measured by an agency utilized database quarterly report.
80% 68%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
Two significant triumphs of the CORE program's implementation has been our expanded service capacity and enhanced data collection, including identification and comparison of percentage breakdown of client demographic data. Our organization just completed the Herculean task of migrating decades of data into a sophisticated new Case Management System. We now have enhanced data collection tools, providing a more nuanced understanding of our service landscape and more effective case management. This analytical capability not only enhances our reporting accuracy for grant providers but also allows us to refine our service offerings and more effectively target the populations we serve, thereby elevating the impact of our work.

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25.87 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
Case 1: A low-income senior tenant had been dealing with unaddressed habitability issues in her unit for over two years, leading to health concerns and sleeping elsewhere. After the City of Santa Cruz issued a Notice of Violation, SLS intervened on her behalf. Our strong negotiations with the landlord, secured a $7,500 check to our client and two additional months for her to move out.

Case 2: After the Pajaro floods rendered our client's apartment uninhabitable, the landlord attempted to rent the unit to a new tenant at a higher price while I client was evacuated.

SLS intervened, sent a demand asserting the client's right to return under her existing lease terms. The landlord complied with the demand, allowing the client to return.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

The most significant challenge we faced as an organization this year was transitioning our entire team and decades of data to a new software system. The transition necessitated several intensive training sessions, both with the new CMS migration team and with other legal aid agencies to learn the details of systems related to timekeeping, program management etc. Moreover, the departure of our experienced supervising attorney in November 2022 introduced a major test of adaptability. Yet, through these trials, we emerged stronger, now boasting a supervisory team of two adept attorneys, one of whom is a fluent Spanish speaker. These strategic transitions demonstrate our steadfast commitment to resilience and growth.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Overall, the CMS migration was very challenging, but we are proud to have accomplished the task. We are still in the process of educating our team on the importance of collecting all demographic data needed, and grantor data requests continue to increase. As but one example, on questions about ethnicity data from our clients, 17% identified as "unknown." It can be challenging when a client is in crisis mode to ensure re receive statistical or demographic data, but it is important and should be improved upon in our next report

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
If possible, our organization could benefit from an all-staff meeting about the importance of data collection. We believe hearing it directly from a grant funder might have greater impact to our staff.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Our organization continues to strive for equity and inclusion and does ensure that DEI training is incorporated into staff knowledge. We were invited to participate in a yearlong DEI training last year hosted by the Community Foundation of San Benito County. This program offered Monthly meetings focused on a variety of topics and included a very enlightening internal equity analysis. Simply having these conversations and ensuring that our values on equity are included on our website and job postings can be important. All materials from these trainings have been shared with staff and recorded in organizational folders.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Ageism, discrimination, and elder abuse is rampant. Our organization has continued to receive increased requests for services and consequently provided increased services every year. Senior Legal Services (SLS) diligently safeguards seniors' rights by providing complimentary legal services to those most susceptible to exploitation, thereby fortifying their legal standing and security. In partnership with allied organizations, SLS orchestrates a comprehensive support system that amplifies its capacity to defend and uphold the rights of the elderly. Moreover, by conducting specialized informational classes.

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25.88 FY 22-23 Program Report
Agency Name: Santa Cruz Community Health Centers Program Name: Integrated Behavioral Health Condition: Health & Wellness Tier: Medium Budget: $134,100.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 223 170
How Many Activities/Services Will Be Provided?
All eligible (223) children will receive early autism
screenings through MCHAT tool 223 42
Begin Social and Emotional health screenings for all eligible (223) children, age 0-5 223 19
Staff the HealthySteps Program with one pediatric
developmental screener. 1 1
Staff the HealthySteps Program with one HealthySteps
SpecialistHealthySteps Specialist. 1 1
Staff the HealthySteps Program with one Pediatric Director as HealthySteps Champion. 1 1
Goal FY 22-23
Age
0-5 100% 100%
6-18 0% 0%
19-59 0% 0%
60+ 0% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 72% 67%
Spanish 28% 32%
Other 0% 1%
Unknown 0% 0%
Ethnicity
African American 1% 1%
Asian 1.50% 1%
Latino 46% 47%
Multi-racial 5% 6%
Native American/Alaskan 1% 1%
Native Hawaiian/Pacific Islander 0.50% 1%
White 45% 42%
Other 0% 1%
Unknown 0% 0%
Gender
Female 53.4 49%
Male 46.60% 51%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 4% 3%
Santa Cruz 52% 59%
Scotts Valley 5% 3%
Watsonville 10% 13%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 20% 5% Unincorporated North County (e.g. , Davenport ) 1% 1%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 8% 10% Unincorporated South County (e.g., Freedom ) 0% 2%
Unknown 0% 4%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 223 170
80% of program participants will report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by 06/30/2023.
80% 97%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
20% increase from previous year of in-office well-child visits to complete recommended screenings on schedule, as
measured by quarterly scheduling and no-show report data.

This will be collected and reviewed quarterly.
20% 0%
10% increase from previous year in referrals to Behavioral Health and Case Management support services for maternal depression screenings measured by patient records, reviewed quarterly.
10% 0%
2 pediatric development screeners, one specialist and the Pediatric Director/HealthySteps Champion, will be fully onboarded into their positions. information will be tracked using internal employment records. Employment records will be reviewed bi-annually.
100% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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25.89 1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
The entire WHC received four hour training to HealthySteps, and we have had several expanded team meetings involving our IT, Data, Operations, BH, Billing and other teams to form a collaborative clinical process for rolling out services. HealthySteps staff participated in multiple on going trainings to enhance their skills sets and we are working around logistical space constraints until our new facility is open, hopefully in late 2024.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
5-month old male currently enrolled in HealthySteps Tier 3 services, born prematurely and has been having different issues with feeding. Within the first 2 months patient was having stomach issues and formula changes were made with the support of HealthySteps, health care team and WIC. The new formula has minimized stomach issues and patient is no longer vomiting and is tolerating the new formula. Patient currently has been referred out to a few different specialists. Unfortunately, due to County scarcity and patient's insurance OT referral was scheduled in Santa Clara County. NO ROOM TO COMPLETE STORY: transportation, health, mother's mental health, visit consistency, relationship development, referrals successes.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Shared with the entire county: we had a record-breaking destructive Winter and Spring:
ongoing floods, transportation and telecomms interruptions, displacements and evacuations, we experienced a great deal of visit no-shows and cancelations. We had weeks and months of unexpected and random closures, changes to work hours and accessibility, as well as patients and families whose prioritized needs were constantly changing. As a wrap-around care program, we had significant drop off and disruption to service provision. Also, workflow started three months behind schedule so data reporting for that period is lower than expected. EHR does not link dyadic care so BH/CM referrals made for parent don't show in child record. Will review indicator.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Total patients listed here are reflective of all our patients, but there is not an option to recognize our screening calendar and the cadence of when different screens may or may not be administered. Women's Health was unable to capture certain data points until around August 2022 as we completed our full onboarding to the National Office that mandates our program.

Your reporting tool here doesn't even give me space to finish answering thoroughly. New data collection tool needed on this end.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
If we can find an IT solution wherein all our reporting systems can talk to each other, that would be great. Also, in order to offer a more comprehensive opportunity to gauge “happiness” or “success” rates of the program, we would like to look into collateral that can be given to patients, or funding to incorporate an additional option to complete a survey via our Family Support telephone line. Many companies now offer this short “customer service” option and we would like to do the same. If we are considering including an option on our in-clinic kiosk, we are looking at an expense of around $70/month. Around half our patients are telephonic visits so to investment to gather this grant data piece.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Chief Strategy and Impact Officer attended August 10th, National Health Centers Coffee Chat and presented on Housing and Health.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
We continue to work with a Language Line for needed Interpretation services, and ensure that we are continually reviewing resources to make sure they address our patients’ levels of tech and language literacy. We are also gathering patient demographic data at our newest clinic, in an isolated part of the County via our Mountain Health Center in Ben Lomond. This past year has been ensuring we know what services we can administer there and hiring staff.

In the coming phases/year, we hope to begin rolling out limited support for positive parenting and enhanced patient support with particular members of the WHC HealthySteps staff.

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25.90 FY 22-23 Program Report
Agency Name: Live Earth Farm Discovery Program Program Name: Live Earth Farm Discovery Education Program Condition: Health & Wellness Tier: Medium Budget: $90,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 1808 2081
How Many Activities/Services Will Be Provided?
30 field trips per year 30 85
8 weeks of summer camp programs 8 8
Goal FY 22-23
Age
0-5 20% 9%
6-18 66% 81%
19-59 4% 0%
60+ 10% 0%
Unknown 0% 10%
Goal FY 22-23
Language
English 60% 46%
Spanish 40% 54%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 1% 1%
Asian 5% 4%
Latino 40% 64%
Multi-racial 0% 0%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 46% 31%
Other 8% 0%
Unknown 0% 0%
Gender
Female 50% 50%
Male 50% 50%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 0% 0%
Santa Cruz 13% 5%
Scotts Valley 0% 3%
Watsonville 38% 34%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 19% 17% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 0% 0%
Unknown 0% 41%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 1808 1032
80% of program participants will report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by 06/30/2023.
80% 80%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
100 % of field trip and summer camp participants will
demonstrate improved understanding or increased knowledge of nutritional concepts as measured by pre and post
assessment activities such as student, parent, and/or teacher surveys.
100% 87%
100% of field trip and summer camp participants will
demonstrate improved understanding of farming and
gardening skills as demonstrated by pre and post assessment activities such as student, parent, and/or teacher surveys. 100% 80%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
In Farm Discovery operated a successful educational program with CORE funding, engaging over 2,000 youth participants through field trips and summer camp - 42% are classified as socioeconomically disadvantaged.

Youth participated in meaningful, hands-on farming activities and received nutrition education and lessons in environmental stewardship.

Note on location: students came from outside of SC county, including - Santa clara: 16% Monterey: 22%

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25.91 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
A camp parent recently said: "I would highly recommend this camp! My son has completed two sessions and they have been his favorite thing all year. He looks forward to going to farm camp and wishes he could go all year round. The program is stimulating and active. He comes home with new knowledge every time and he can’t stop talking about his days there."

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Farm Discovery encountered a few challenges in terms of weather-related field trip cancellations and staffing limitations during summer camp last year.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
We encountered challenges in collecting sufficient data from teachers and parents. Only half of engaged stakeholders filled out the survey.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
We are open to assistance in developing online surveys that are easy to navigate and fill out by stakeholders.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Farm Discovery leadership participated in racial equity training from The Adaway Group’s “Whiteness at Work'' that addresses implicit bias in the workplace and solutions to creating a more racially diverse and inclusive work culture. Additionally, Farm Discovery’s education staff participated in online training that addressed ways to create a safe learning experience for LGBTQ+ youth.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Farm Discovery’s Education Program ensures underserved youth have equitable access to farming education, nutrition education, and environmental stewardship education that overtime, leads to an increased connection to the natural world - paving the way for students to advocate for food systems, the health of their communities, and their local environment.

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25.92 FY 22-23 Program Report
Agency Name: Live Earth Farm Discovery Program Program Name: Live Earth Farm Discovery Program Condition: Health & Wellness Tier: Medium Budget: $90,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 7391 9642
How Many Activities/Services Will Be Provided?
1100 pounds of produce delivered to community partners
each week 1100 824
Goal FY 22-23
Age
0-5 10% 10%
6-18 30% 30%
19-59 30% 31%
60+ 0% 0%
Unknown 30% 29%
Goal FY 22-23
Language
English 15% 20%
Spanish 85% 80%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 1% 1%
Asian 0% 0%
Latino 87% 91%
Multi-racial 0% 0%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 7% 7%
Other 5% 0%
Unknown 0% 1%
Gender
Female 50% 62%
Male 50% 38%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 0% 0%
Santa Cruz 12% 0%
Scotts Valley 0% 0%
Watsonville 82% 68%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 2% 0% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 0% 13%
Unknown 0% 19%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 7391 9600
100% of external partners will report high satisfaction with the quality and quantity of produce delivered as measured by a survey conducted by 6/30/2023.
100% 100%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
70% of summer program participants will improve their
healthy eating behaviors, specifically participants will eat more fresh fruits and vegetables, as measured by pre and post program surveys.
70% 75%
100% of summer program participants will improve their
physical fitness by walking an average of 5 miles, 10,000 steps or 120 minutes each day during camp as measured by fitness tracking devices, reviewed weekly by program staff. 100% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
Core funding in 2022-2023 enhanced our capacity to grow and distribute over 40,000 pounds of organic produce to our community partners (serving over 9,600 food pantry clients). Funding helped us hire one new field manager who is responsible for managing field operations and coordinating produce distribution to our external partners.

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25.93 3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Farm Discovery’s field production was delayed due to extensive rain and cold weather from January to late March. This caused some challenges in meeting our weekly production quota and distributing enough to our three community partners.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
N/A

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
N/A

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Farm Discovery’s Produce Distribution program directly addresses the need for nutrition and food equity in majority agricultural communities - reaching underserved populations, including unhoused community members, senior citizens, children in foster care, and undocumented farm workers.

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25.94 FY 22-23 Program Report
Agency Name: Arts Council Santa Cruz County Program Name: Arts Council Santa Cruz County Condition: Lifelong Learning & Education Tier: Medium Budget: $36,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 15 12
How Many Activities/Services Will Be Provided?
33 trainings 33 32
In 2022-23, 1 Student Teacher Showcase in the Spring 1 1 Goal FY 22-23
Age
0-5 0% 0%
6-18 100% 83%
19-59 0% 17%
60+ 0% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 15% 8%
Spanish 85% 92%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 0% 0%
Asian 1% 0%
Latino 95% 95%
Multi-racial 3% 5%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 1% 0%
Other 0% 0%
Unknown 0% 0%
Gender
Female 50% 83%
Male 50% 17%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 0% 0%
Santa Cruz 0% 0%
Scotts Valley 0% 0%
Watsonville 95% 83%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 0% 0% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 5% 17%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 15 12
80% of program participants will report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by 06/30/2023.
80% 100%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
80% of participants will improve self-esteem, specifically participants will express an increase in confidence about themselves as capable artists, as measure by pre and post program surveys.
80% 80%
80% of program participants will increase their knowledge of the elements, principles, and techniques of their art from, as measured by pre and post program surveys.
80% 80%
80% of participants will improve their public speaking skills, specifically participants will express increased confidence in speaking in front of an audience, as measured by pre and post program surveys.
80% 90%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
The increased amounts of meetings with Student Teachers gave everyone more opportunities for growth. Student Teachers were more confident working together, seeing each other every week in our beautiful new Arts Center, and all talked about appreciating the community they built. They were more confident in the classroom, having had more practice, and gained insight from our professional Teaching Artists. As a result, the year-end social justice projects were of higher quality and the students' words about their projects were more complex, thoughtful, and varied.

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25.95 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
One Student Teacher, a freshman, said that being part of Mariposa Arts built her confidence and community and changed the direction of her life by encouraging her to strive for her goals and believe in herself.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

The increase in California's minimum wage resulted in hiring fewer Student Teachers as our budget couldn't support the increase.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
N/A

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
N/A

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Equity is at the core of our work. Throughout this year, we addressed issues of program access - like transportation, communications, and technology. We worked to support all staff and program participants by providing support with scheduling, transportation, and healthy snacks for everyone involved.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
We continued to address equity by broadening our outreach to High Schools and to different regions of the community we serve. We began this in the outreach phase and carried out this throughout the year by providing transportation to participants from a wide area.

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25.96 FY 22-23 Program Report
Agency Name: New Life Community Services, Inc Program Name: New Life Community Services - Self-Pay program Condition: Health & Wellness Tier: Medium Budget: $49,500.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 60 60
How Many Activities/Services Will Be Provided?
412 days of residential SUDS treatment services for CORE program participants in self-pay program. Each residential day includes treatment programming, room and board, case management, and support services.
412 412
Goal FY 22-23
Age
0-5 1% 0%
6-18 1% 0%
19-59 92% 100%
60+ 6% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 91% 90%
Spanish 9% 10%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 6% 1%
Asian 0% 1%
Latino 29% 22%
Multi-racial 0% 6%
Native American/Alaskan 0% 1%
Native Hawaiian/Pacific Islander 0% 1%
White 56% 65%
Other 9% 3%
Unknown 0% 0%
Gender
Female 28% 20%
Male 71% 79%
Transgender- Female 0% 1%
Transgender- Male 0% 0%
Other 1% 0%
Unknown 0% 0%
Location
Capitola 1% 0%
Santa Cruz 49% 48%
Scotts Valley 1% 0%
Watsonville 19% 20%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 1% 2% Unincorporated North County (e.g. , Davenport ) 1% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 4% 0% Unincorporated South County (e.g., Freedom ) 2% 0%
Unknown 22% 30%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 60 60
80% or more of CORE program participants will report being either “satisfied” or “very satisfied” with program services as measured by a one-question participant survey conducted annually.
80% 87%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
Outcome #1: 90% of participants will have improved mental health, specifically a decrease in depression by the third month in treatment as measured by monthly PhQ-9 survey. 90% 93%
Outcome #2: 80% of participants have improved economic
stability, specifically by securing employment or enrolling in school by the end of the second month in treatment, as
measured by the monthly Outcomes Measurement tool.
80% 82%
Outcome #3: 90% of participants will connect with the
recovery community, as measured by participation in recovery support programs (such as 12-step, other) within 2 weeks of program as indicated by daily participant schedule.
90% 95%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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25.97 1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
NLCS provided 412 bed days of addiction treatment services to 60 individuals who did not have insurance or resources to pay for the SUDS treatment services they desperately needed.

As indicated in our outcome measures, 87% were satisfied or very satisfied with the program services, 93% reported improved mental wellness, 82% obtained employment by the end of the second month in treatment, and over 95% engaged with the recovery support (12 step) programs within their first two weeks in treatment, helping set up individuals for success in recovery and to be productive members of our community.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
A participant who we’ll call John, entered our treatment program for the second time in Sept 2022. He didn’t have insurance to cover the fees for the residential treatment he needed, so he came in under our self-pay program. John quickly began engaging in our services, gained employment, and connected to the 12-step recovery community. In March 2023, John successfully graduated from our residential program. Since that time, he has remained sober and employed, and he now comes to the program to help current participants get connected with jobs and recovery meetings.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

None - The self-pay program remains at the heart of our mission to make SUDS (addiction) treatment affordable to everyone. The CORE funding allows us to make those services available.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
N/A

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
We do not require any assistance at this time.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?

1.Conducted diversity/CLAS training for all employees

2.Hired more bilingual/bicultural staff - providing more bilingual/ bicultural services

3.Used CORE funding to provide SUDS treatment services to SC County residents without healthcare funding or other resources.

4.Received/ accepted referrals from other agencies that did not have a self-pay program (only accepted those with insurance).

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
DataShare SC Co Indicator (2019) reported 14.6% of adults in SC Co do not have any health insurance. DataShare (2017-2018) also states the 24.7% of adults had delays or difficulty obtaining medical care.

Approximately 32% of NLCS participants do not have insurance or resources to pay for treatment. These individuals would not have been able to receive residential treatment services from a state-licensed facility in Santa Cruz County without the CORE funding to cover those services
With CORE funding, NLCS was able to provide 412 treatment bed days to 60 of those participants who would not have received services otherwise and/ or would have experienced further delays.

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25.98 FY 22-23 Program Report
Agency Name: Monarch Services Program Name: Positive Solutions Program Condition: Thriving Families Tier: Medium Budget: $102,901.50 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 50 54
How Many Activities/Services Will Be Provided?
Two rounds of 13-week Positive Solutions programming will be provided. 2 2
Goal FY 22-23
Age
0-5 0% 0%
6-18 20% 0%
19-59 75% 100%
60+ 5% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 50% 100%
Spanish 50% 0%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 0% 0%
Asian 0% 0%
Latino 55% 57%
Multi-racial 5% 2%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 30% 42%
Other 9% 0%
Unknown 0% 0%
Gender
Female 40% 0%
Male 55% 99%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 5% 1%
Unknown 0% 0%
Location
Capitola 1% 1%
Santa Cruz 33% 31%
Scotts Valley 1% 0%
Watsonville 50% 53%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 10% 8% Unincorporated North County (e.g. , Davenport ) 1% 1%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 1% 1% Unincorporated South County (e.g., Freedom ) 3% 5%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 50 54
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 6/30/2023.
80% 90%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
90% of participants will be housed in safe and stable housing and will have adequate income to support themselves and their families within six months of completing Positive Solutions as measured by participants’ self-reporting at 6 and 12 month progress evaluation interviews.
90% 90%
75% of participants who complete the program and are
systems involved with Children and Family Services will at minimum exhibit healthy parenting skills and will model positive and healthy relationships to their children, as measured by increased visitations with their children and participant’s self-reporting at 6 and 12 month check in. 75% 80%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
The Positive Solutions program has grown tremendously and is serving a much needed population in our community. There is no other organization in Santa Cruz County offering the same service and we are excited to move the program plans to reach more individuals.

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25.99 2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Currently, our only hurdle is figuring out logistics for moving to an in-person group.

Referrals from community partners, direct clients of Monarch, local law enforcement, family court services and DCFS are finally coming in at a steadier pace. We will be adding a Spanish and female group by the fall, and we are excited about the program's growth and direction. Additionally, there has been some hurdles in getting the youth group up and running, but we are working closely with probation to ensure that we can carry the work with juvenile probation individuals as planned.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
There is no technical assistance needed.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Monarch continues to engage all staff in conversations that welcome feedback on programming and overall work environment. Our DEIB group is led by staff and they create spaces for staff to dialog and share so that their voices and ideas are heard. It's a great way to model accountability by staff and leadership. Additionally, each Monarch staff are provided an opportunity to create Individual Development Plans so that they can identify goals and areas where support is needed. The tool is then used during individual meetings with their supervisor to discuss progress and to gain mentorship.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
The Positive Solutions program allows for individuals who are considered the person who has caused harm to also receive support and the tools to cope and heal. Historically, support has mostly only been provided to survivors, however, the other party deserves an opportunity to move forward, heal from their own trauma, build skills to cope and also unlearn behaviors. In order for families to be treated holistically and also be given a second chance, they need support and resources to do so. Monarch is able to fill a much needed gap in our community and is currently working towards making the resource known to additional groups and organizations.

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25.100
FY 22-23 Program Report
Agency Name: Volunteer Center of Santa Cruz County Program Name: Restorative Justice Programs Condition: Safe & Just Community Tier: Medium Budget: $41,850.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 50 265
How Many Activities/Services Will Be Provided?
150 Hours of Re-entry coaching 150 105
150 CBTI individual class hour 150 127
60 hours devoted to assistance with higher education
enrollment and financial aid applications 60 20
120 management hours devoted to assistance with
documentation (i.e., ID documents, social security,
notarization, etc.)
120 21
Goal FY 22-23
Age
0-5 0% 0%
6-18 0% 0%
19-59 90% 93%
60+ 10% 5%
Unknown 0% 2%
Goal FY 22-23
Language
English 60% 0%
Spanish 40% 0%
Other 0% 0%
Unknown 0% 100%
Ethnicity
African American 10% 2%
Asian 0% 1%
Latino 0% 31%
Multi-racial 5% 0%
Native American/Alaskan 0% 1%
Native Hawaiian/Pacific Islander 0% 0%
White 35% 23%
Other 50% 0%
Unknown 0% 42%
Gender
Female 10% 10%
Male 90% 76%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 14%
Location
Capitola 7% 1%
Santa Cruz 20% 19%
Scotts Valley 2% 0%
Watsonville 15% 11%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 10% 2% Unincorporated North County (e.g. , Davenport ) 1% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 10% 1% Unincorporated South County (e.g., Freedom ) 15% 2%
Unknown 20% 64%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 50 20
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 6/30/2023.
80% 100%
75% of people in post release services complete a 90-day reentry plan as measured by a review of participant records every 90 days.
75% 80%
90% of participants report they are satisfied or extremely satisfied with program services, as measured by a
CONTRACTOR- survey completed annually.
90% 100%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
Outcome 1: 90% of people in Re-entry Services will be linked to 1-3 critical resources correlated with re-entry success, including assistance with transportation, housing, treatment, food, clothing, benefits enrollment, employment and
documents as measured by a review of participant service records every 90 days.
90% 100%
Outcome #2: 70% of people with Re-entry plans complete at least one identified goal in the first 90 days as measured by a review of participant records every 90 days.
70% 70%
Outcome #3: 80% of program participants who are enrolled in a higher education institution will complete and submit financial aid applications to help them pay for tuition and books. Submission of financial aid applications will be measured by participants’ self-reporting and a review of participants’ records.
80% 40%

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Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
Our program achieved great success this year in multiple areas. At the beginning of the year, we had two key team members move out of Santa Cruz. We developed an entirely new Friends Outside team with a focus on increasing our bilingual, bicultural staff capacity. We now have a fully staffed team with two new bilingual team members. Additionally, we worked tirelessly to transition modified services and hours back to regular operations post COVID19. As a result of the new team and return to regular operations, we were able to achieve remarkable outcomes during the last three quarters of the year.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
In December 2022, AC, a 29 year old Latino male, came to Friends Outside seeking support for a parole mandated Anger Management course. AC was familiar with Friends Outside from former years of incarceration as a young adult in Santa Cruz Co jail. AC was highly motivated to move forward and make positive changes. He devoted two afternoons each week to meet with a CTBI facilitator and completed the evidenced based Anger Management curriculum in 10 weeks.

He stated, “I had no idea that controlling my anger would help me with so many other things! I make better decisions now and have problem solving skills that I can use in all sorts of beneficial ways”. AC hopes to discharge parole after 11 months.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Our Friends Outside program experienced two primary challenges during implementation of CORE funding this last year; staff turnover and disruptions in staffing/services from the flood disasters over winter. At the beginning of the grant year, Friends Outside had major staffing changes due to turnover and promotions. We spent the first two months building a new team of bilingual, bicultural staff. The team is fully staffed, trained and did an excellent job achieving grant outcomes the last three quarters of the year. Additionally, the major flooding this winter impacted multiple staff and clients in the program. We experienced a disruption in services for a few weeks while our community focused on recovery efforts.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
We experienced some data collection inadequacies and data analysis challenges due to staff turnover. We determined that our data collection and analysis is accurate as of Q2 after current staff were adequately trained. Collection of all demographic information and outcomes were corrected to ensure accurate data reporting moving forward. There was also a significant change in services requested by inmates post release. Rather than involvement with school or employment search, participants were focused on obtaining shelter, food, clothing and other necessities.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
N/A

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
66% of new staff with Friends Outside are bilingual and all staff are culturally competent.

Staff understand the importance of implicit bias, are trained in serving those that have become institutionalized, and are advocates for the marginalized, discriminated and stigmatized in our community.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
We have expanded access to services through increased staff and utilization of volunteers post pandemic. Volunteer capital allows us flexibility in service days and hours with limited funding provided. We have partnered with food pantries to have food on site during participant drop in hours, co-located services to both the Probation Success Center in Santa Cruz and the South County Success Center in Watsonville, provide bus passes to participants with transportation problems and have extended work hours allowing us to provide services after our clients are off work or have adequate child care in the evenings.

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FY 22-23 Program Report
Agency Name: Association of Faith Communities (AFC) of Santa Cruz County Program Name: Safe Spaces Condition: Stable, Affordable Housing & Shelter Tier: Medium Budget: $104,544.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 100 116
How Many Activities/Services Will Be Provided?
50 Needs and Assets Surveys will be completed. 50 85
50 Housing Plans will be created. 50 82
500 Case Management meetings will occur. 500 885
Goal FY 22-23
Age
0-5 2% 2%
6-18 4% 2%
19-59 63% 68%
60+ 31% 28%
Unknown 0% 0%
Goal FY 22-23
Language
English 90% 98%
Spanish 10% 2%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 7% 2%
Asian 1% 3%
Latino 8% 10%
Multi-racial 8% 8%
Native American/Alaskan 3% 6%
Native Hawaiian/Pacific Islander 1% 0%
White 72% 67%
Other 0% 0%
Unknown 0% 4%
Gender
Female 44% 48%
Male 54% 50%
Transgender- Female 1% 0%
Transgender- Male 1% 0%
Other 0% 2%
Unknown 0% 0%
Location
Capitola 0% 0%
Santa Cruz 50% 47%
Scotts Valley 0% 0%
Watsonville 0% 0%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 50% 53% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 0% 0%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 100 34
80% of CORE program participants report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by June 30th of each FY
80% 91%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
Safe Spaces will increase our percentage of individuals exiting to positive housing destinations by 5% annually, using FY 2021 as a benchmark, in which 20% of individuals exiting moved to a positive housing destination. This data is tracked through the County’s Homeless Management Information
System and uses HUD definitions for positive housing
destinations.
5% 17%
Safe Spaces will decrease the percentage of adults exiting with no income by 5% annually, using FY 2021 as a
benchmark, in which 15% of adults exiting had no income.

This data is tracked in the County’s Homeless Management Information System via an intake interview, annual
assessment and exit interview.
5% -12%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
We are very proud of our housing rate for the program. Seeing 37% of those exiting move to permanent housing outpaced our expectations.

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3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Implementing the program was not difficult, but we were surprised by the data around those exiting without income. 30% of those who exited without income exited to housing, indicating either incorrect reporting or that they may be applying for SSI. When we looked at those who did not exit to housing, 19% exited without income. There seemed to be a correlation between income and length of stay. 79% of those leaving without income stayed less than 3 months, well below our program average of almost 7 months.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Collecting the satisfaction survey proved more difficult than expected. Initially, we planned on giving it when a participant exited the program, but since a significant amount of people exit without notifying staff, this left gaps in data collection. We attempted to contact everyone to administer the survey, but had a low response rate. In the future, we’ll administer the survey at the 60 day mark.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
Creating a standard electronic form for the satisfaction survey may be helpful. Sending a link to an e-survey would expedite the process.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Our staff met weekly to debrief on issues related to housing inequity and how to problem solve them with program participants. This led to increased resource sharing, which we believe resulted in an increased housing rate. Additionally, the program added additional Spanish speaking staff to ensure equitable service.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
SafeSpaces addressed the equity issue of Stable and Affordable Housing and Shelter. The program served 16% more individuals than expected, and housed nearly twice as many as expected. We anticipated seeing a correlation between moving to permanent housing and connection to local faith communities, which tend to have well-resourced informal networks. (Note – the program does not require any connection to faith communities and ensures faith communities do proselytize participants.) Based on the data we collected, no such correlation exists. 38% who felt “very connected” to a faith community moved to permanent housing, while 36% who felt “somewhat connected,” 0% who felt “barely connected”, and 38% who didn’t feel connected were housed.

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FY 22-23 Program Report
Agency Name: Senior Network Services, Inc. Program Name: Santa Cruz County Aging & Disability Resource Connection (ADRC) Capacity Building Project
Condition: Thriving Families Tier: Medium Budget: $47,250.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 40 50
How Many Activities/Services Will Be Provided?
1 SNS ADRC Specialist/Consultant will be hired and trained. 1 1 At least 3 ADRC community partners are identified and a taskforce is formed 3 5
1 roadmap for meeting California Department of Aging
ADRC requirements created for the project 1 1
40 Information, Referral, and Assistance (Enhanced I&R/A) intakes for ADRC-related inquiries provided through SNS’ established Senior Information & Referral program
40 58
Goal FY 22-23
Age
0-5 0% 0%
6-18 0% 0%
19-59 15% 10%
60+ 85% 80%
Unknown 0% 10%
Goal FY 22-23
Language
English 85% 55%
Spanish 15% 40%
Other 0% 0%
Unknown 0% 5%
Ethnicity
African American 2% 1%
Asian 2% 1%
Latino 15% 60%
Multi-racial 4% 0%
Native American/Alaskan 1% 0%
Native Hawaiian/Pacific Islander 1% 0%
White 70% 37%
Other 5% 1%
Unknown 0% 0%
Gender
Female 59% 49%
Male 40% 51%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 1% 0%
Unknown 0% 0%
Location
Capitola 10% 3%
Santa Cruz 30% 17%
Scotts Valley 7% 6%
Watsonville 15% 50%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 20% 15% Unincorporated North County (e.g. , Davenport ) 2% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 11% 3% Unincorporated South County (e.g., Freedom ) 5% 1%
Unknown 0% 5%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 40 40
80% of CORE program participants report being either
“satisfied” or “very satisfied”with program services as measured by a participant survey that will be completed by June 30th of each FY.
80% 85%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
By the end of the fiscal year, SNS will recruit, hire and train SNS’ ADRC Specialist/Consultant. This outcome is measured by having a person hired, operational and actively leading the project.
100% 100%
By the end of the fiscal year, an ADRC Taskforce will be established to advise the project and will include a minimum of 3 community partners. This outcome is measured by
having a minimum of 3 community partner organizations
identified and committed to participating in the ADRC
taskforce.
100% 100%
By the end of the fiscal year, SNS’ ADRC
Specialist/Consultant will create an ADRC Roadmap based on the California Department of Aging’s ADRC Requirements.

This outcome is measured by having a roadmap, complete
with benchmarks for key
100% 50%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
SNS hired a Director of Programs with a USC Masters in Gerontology, earlier this year. She has met with the AAA Special Projects Lead on the implementation of the Santa Cruz ADRC, and has identified four key local partners required to establish the ADRC. This individual is a formerly appointed member of the state’s ADRC Advisory Committee and worked as part of the ADRC Training Work Group.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Developing an ADRC is a multi-year undertaking that involves coordinating, in great detail, with a broad array of partners. Simply identifying the scope of partners, phases and integration issues is a challenge. An ADRC is also a program that will start slowly but build quickly once a foundation is established. Think of it like building a house, for months and months it's all groundwork...literally nothing to see but a hole in the ground with bits and pieces being added. However, once the foundation is set and the walls start going up progress becomes far more visible to the layperson. The ADRC is in the groundworks phase, as we expected at this point in the process.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
In FY 22/23 SNS moved from collecting data via an early database to implementing and collecting data via the platform Salesforce. Due to Salesforce’s sensitivity and precision in collecting and interpreting data, refining Salesforce as well as training staff to consistently accurately capture data via the platform has taken longer than anticipated and may have ultimately altered the final reportable numbers.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
None

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
With a staff of 20, SNS is proud to share that 50% are Persons of Color, Bi-Racial or Other.

Within the leadership of the organization, 55% are Persons of Color, Bi-Racial or Other.

Five staff members are bilingual –Spanish, 1 is bilingual-Farsi.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
The organization has invested in its priority to outreach to communities of color by creating brochures and many of its forms in languages aside from English. We have fully bilingual-Spanish staff at each of our sites. Further, we are continually conducting and attending events to introduce services to these communities. All of this positively impacts equity.

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FY 22-23 Program Report
Agency Name: Community Action Board of Santa Cruz County, Inc. Program Name: Santa Cruz County Immigration Project/Thriving Immigrants Initiative
Condition: Economic Security & Mobility Tier: Medium Budget: $134,100.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 979 1010
How Many Activities/Services Will Be Provided?
Immigration Legal Services 709 582
10 citizenship workshops to 270 participants 10 28
Goal FY 22-23
Age
0-5 0% 0%
6-18 2% 2%
19-59 75% 88%
60+ 23% 10%
Unknown 0% 0%
Goal FY 22-23
Language
English 23% 20%
Spanish 75% 79%
Other 2% 1%
Unknown 0% 0%
Ethnicity
African American 1% 0%
Asian 2% 1%
Latino 94% 96%
Multi-racial 0% 0%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 1% 1%
Other 2% 2%
Unknown 0% 0%
Gender
Female 53% 60%
Male 45% 34%
Transgender- Female 0.50% 0%
Transgender- Male 0.50% 0%
Other 1% 0%
Unknown 0% 6%
Location
Capitola 1% 2%
Santa Cruz 12% 11%
Scotts Valley 1% 0%
Watsonville 65% 63%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 12% 9% Unincorporated North County (e.g. , Davenport ) 1% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 8% 5%
Unknown 0% 10%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 979 138
80% of CORE program participants report being either
“satisfied” or “very satisfied”with program services as measured by a participant survey that will be completed by June 30th of each FY.
80% 94%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
85% of those applying for DACA or citizenship will report feeling clear and confident about the steps necessary to complete the legal process, as measured by a post-survey that will be completed by June 30th of each FY
85% 94%
The number of people accessing Immigration Legal Services in the City of Santa Cruz in FY2022-2023 will increase 25% over the baseline year of FY2021-2022, as measured by
number of cases opened for clients with a Santa Cruz address. 25% 8%
The number of people applying annually for citizenship at CAB will increase at least 10% over the baseline of 7/1/21- 6/30/22, as measured by number of naturalization cases
opened.
10% 0%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
This year the CAB Immigration Project & Thriving Immigrants Initiative built a strong foundation for the delivery of our CORE program. We launched a full-service immigration legal services office at 501 Soquel Avenue in Santa Cruz, met with 428 Santa Cruz County immigrants to promote the benefits of US citizenship, and provided professional immigration legal service—including DACA and Naturalization—to 592 County residents. A full 94% of those receiving our services reported feeling clear and confident about the next steps to take to secure their immigration status, setting them and their families on a path towards greater stability, prosperity, and civic engagement.

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2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
Sofia first came to the CAB Immigration Project as a youth in 2013 to seek protection under the brand-new DACA program. Sofia had married a US citizen, but things went badly, and she found the need to seek refuge for herself and her two children in a domestic violence shelter. She reached out again to CAB soon after, and we were able to help her self-petition for legal permanent residency under the Violence Against Women Act. This year, 10 years after her initial DACA application, Sofia reached the conclusion of her immigration journey by filing for naturalization to US citizenship.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

While our survey showed satisfied clients, we fell short in our legal service numbers.

Services to City of Santa Cruz residents increased over the previous year, but we did not reach the 25% increase originally proposed, for 2 reasons: 1. We had to reduce our targets when our proposal was funded at less than requested; and 2. Lack of available office space delayed the expansion of our Santa Cruz office. While we successfully filed citizenship applications for 170 Santa Cruz County residents, a few staff transitions kept us from raising our citizenship numbers over the previous baseline. We now provide our full range of services in Santa Cruz, and we have trained new staff to file citizenship applications in the new grant year.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
NA.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
Best practices and innovations in survey design and implementation training.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
The CAB Immigration Project/Thriving Immigrants Initiative proposed to address the equity issue of immigration status. Every dimension of our CORE project does just that. DACA renewals provide those eligible with protection from deportation and the legal right to work. The immigration legal services we provided to City of Santa Cruz residents—including legal consultations, Temporary Protective Status applications for Ukrainians and Central Americans, and humanitarian and family-based applications for Legal Permanent Residence—give hope and stability to entire families. And finally, the naturalization services we promoted and provided with CORE funds complete the journey, allowing immigrants to become fully engaged US citizens.

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FY 22-23 Program Report
Agency Name: Family Service Agency of the Central Coast (FSA-CC) Program Name: Suicide Prevention Service of the Central Coast Condition: Health & Wellness Tier: Medium Budget: $42,525.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 0 83
How Many Activities/Services Will Be Provided?
100 calls answered. 24/7/365 multi-lingual suicide prevention and crisis lifeline 100 356
Goal FY 22-23
Age
0-5 0% 0%
6-18 15.10% 10%
19-59 61.20% 54%
60+ 23.70% 5%
Unknown 0% 31%
Goal FY 22-23
Language
English 0% 97%
Spanish 0% 2%
Other 0% 0%
Unknown 0% 1%
Ethnicity
African American 0% 2%
Asian 0% 1%
Latino 0% 2%
Multi-racial 0% 0%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 0% 41%
Other 0% 0%
Unknown 0% 54%
Gender
Female 55.10% 39%
Male 42.50% 54%
Transgender- Female 1.20% 0%
Transgender- Male 1.20% 0%
Other 0% 0%
Unknown 0% 7%
Location
Capitola 0% 0%
Santa Cruz 0% 0%
Scotts Valley 0% 0%
Watsonville 0% 0%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 0% 0% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 0% 0%
Unknown 0% 100%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 0 252
70% of calls will be answered within 20 seconds. Call time includes national and state routing which is typically 8 seconds. As measured by Vibrant, the nationwide phone call log service.
70% 90%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
90% of completed suicidal calls will result a safety plan or intervention through 911 as recorded in our web based ICarol. 90% 91% Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
To ensure that calls into our local Suicide & Crisis Lifeline were answered, answered quickly and professionally, SPS hired and trained 8 new Call Responders (total:22) and trained/retrained 59 volunteers. As a result of our intervention activities, more than 91% of callers assessed and determined to be at risk of suicide (completed calls) will have improved mental health outcomes, as evidenced by a personalized safety plan and agreement for immediate safety.

Total calls to our local lifeline: 356
Total calls to our 988 line: 3,510
Total Santa Cruz County Calls: 3,866

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3. Please describe any challenges your agency experienced in implementing its CORE funded program.

None at this time

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
N/A

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
None at this time

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Embedded in our SPS Responder training/curriculum and agency culture is a heightened awareness and expectation of cultural humility, sensitivity, cultural competence, diversity, lessening power imbalances and commitment to self-evaluation and being aware of personal biases, generalizations, and basic assumptions.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Behavioral health equity is the right of all individuals, regardless of race, age, ethnicity, gender, disability, socioeconomic status, sexual orientation, or geographical location, to access high-quality and affordable healthcare services and support. Our Lifeline is free, anonymous, confidential, includes links to national Spanish, Veterans and LGBTQ+ lines - anyone can call from anywhere, anytime.

Given the growing mental health crisis in our County, expanding equitable use of the 988 Suicide & Crisis Lifeline contributes toward a stronger continuum of crisis care and, ultimately, save lives.”

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FY 22-23 Program Report
Agency Name: The Diversity Center of Santa Cruz County Program Name: The Diversity Center’s Health and Wellbeing Initiative Condition: Health & Wellness Tier: Medium Budget: $111,600.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 450 463
How Many Activities/Services Will Be Provided?
strength-based case management 1 1
trauma informed care 1 1
Goal FY 22-23
Age
0-5 0% 0%
6-18 37% 53%
19-59 27% 17%
60+ 36% 29%
Unknown 0% 1%
Goal FY 22-23
Language
English 80% 82%
Spanish 19% 15%
Other 1% 0%
Unknown 0% 3%
Ethnicity
African American 3% 1%
Asian 7% 1%
Latino 29% 15%
Multi-racial 7% 8%
Native American/Alaskan 1% 1%
Native Hawaiian/Pacific Islander 0% 1%
White 50% 65%
Other 3% 8%
Unknown 0% 0%
Gender
Female 25% 34%
Male 25% 6%
Transgender- Female 25% 15%
Transgender- Male 25% 16%
Other 0% 25%
Unknown 0% 4%
Location
Capitola 5% 4%
Santa Cruz 40% 29%
Scotts Valley 10% 16%
Watsonville 19% 18%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 13% 17% Unincorporated North County (e.g. , Davenport ) 1% 6%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 7% 5% Unincorporated South County (e.g., Freedom ) 5% 4%
Unknown 0% 1%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 450 228
80% of CORE program participants will report being either “satisfied” or “very satisfied” with program services as measured by a one-question participant survey completed by June 30th of each fiscal year.”
80% 83%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
80% of participants that receive TDC mental health services will report improved access to healthcare, specifically improved access to LGBTQ+ affirming healthcare as
measured by intake and post services surveys.
80% 75%
80% of participants will report improved mental health, specifically participants will self-report improvement in their overall well-being as measured by post services survey. 80% 50%
80% of participants will report increased feelings of
belonging to a community, specifically increased connection to the LGBTQ+ community, as measured by post services
surveys.
80% 75%
85% of gender expression and sexual orientation training audiences will have a better understanding of how to support the LGBTQ+ community as measured by a post survey
conducted at the end of the training.
85% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
We experienced many successes, including:

Our Clinical Program Director began supervising one intern earlier than expected. Together, they held over 269 trauma-informed counseling sessions for youth, families, and seniors in Santa Cruz & Watsonville.

Our impactful new Manager of Programs provided a plethora of new programs and groups addressing the 8 Dimensions of Wellness. We found a location in Watsonville to offer counseling sessions and groups, including one in Spanish.

We hired a Volunteer Coordinator from Watsonville. She has revived LGBTQ+ trainings and volunteer speaker panels for nonprofits and schools.

We have successfully supported school GSA groups, and offered resources through our drop-in center.

The student's transition to homeschooling made it challenging to access counseling services.

This family has a limited income and cannot afford to pay for therapy services at the rates charged by private practices in Santa Cruz.

Fortunately, TDC stepped in to provide free weekly counseling sessions to the family. The TDC counselor provided sessions using trauma-informed and family systems counseling techniques and clinical guidance by TDC's Clinical Director. Today the student is now free from suicidal thoughts and is excited about their future.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Staff recruitment and retention was a major challenge during this period. The high cost of living in Santa Cruz made it difficult to attract and retain quality employees. We have greatly improve our culture and have made ourselves an attractive employer.

We have formed a new team since the pandemic but are still looking for a Program Specialist and Director of Development. In the meantime, two UCSC interns have helped us execute our youth program. The Executive Director has also taken on additional development responsibilities while rebuilding the team.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Data collection has been challenging for several reasons. First, we have had difficulty getting participants to return surveys. We have started incentivizing younger participants with raffle entries, but we must find other ways to increase participation.

Second, CORE metrics do not always reflect the diversity of our youth participants. This is especially true for transgender and non-binary youth.

Finally, we adopted new data collection tools mid-year and have too many different surveys for the programs and populations, making it difficult to compile and analyze the data.

We are scheduling software demos, searching for better tools, and creating dashboards to make the data collection, compilation, and reporting process more manageable.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
Nicole Lezin referred to Stephanie Evergreen during a recent Peer Learning Circle. I recommend bringing complicated topics out of peer learning and instead into sessions with experts such as Stephanie that can teach best practices for program evaluation and data collection designed especially for those that do not have a background in impact measurement.

We are especially interested in learning about advancements in software that can provide more accessible and automated data collection and reporting. Unfortunately, we are not finding this information despite many attempts to do so. We'd welcome your help identifying tools using advanced technology and/or AI solutions.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Our entire team is committed to advancing equality for LGBTQ+ individuals who are marginalized because of their gender identity, gender expression, or sexual orientation. The CORE program allowed us the funding to have staff that, on a daily basis, continue too fight for equal rights for all members of the LGBTQ+ community. We do this through building resilience in members of the community, engaging in policy and advocacy efforts at national and local levels, and educating the public about LGBTQ+ people and issues which creates safer communities.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
TDC is committed to addressing equity in gender identity which is also core to our mission and daily work. We offer 4 groups a month for transgender folx. Staff took a 40-hour trainthe-trainer course to deliver Sexual Orientation Gender Identity and Expression trainings throughout the community. We revamped the Triangle Speaker program and launched a recruitment campaign to identify transgender speakers & demystify/normalize the transgender experience. Lastly, TDC has been part of several advocacy efforts at national and local levels through signing petitions, posting public responses to anti-transgender legislation, and attending school board meetings defending transgender rights.

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FY 22-23 Program Report
Agency Name: Monarch Services Program Name: Therapeutic Services Program Condition: Health & Wellness Tier: Medium Budget: $134,932.50 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 50 54
How Many Activities/Services Will Be Provided?
50 rounds of ongoing 12-week one on one therapy sessions will be provided to survivors of domestic violence, sexual assault, and human trafficking.
50 52
Goal FY 22-23
Age
0-5 1% 0%
6-18 44% 0%
19-59 53% 100%
60+ 2% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 40% 100%
Spanish 60% 0%
Other 0% 0%
Unknown 0%
Ethnicity
African American 0% 0%
Asian 0% 0%
Latino 65% 57%
Multi-racial 5% 2%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 1% 0%
White 20% 42%
Other 9% 0%
Unknown 0% 0%
Gender
Female 80% 0%
Male 15% 99%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 5% 1%
Unknown 0% 0%
Location
Capitola 1% 1%
Santa Cruz 33% 31%
Scotts Valley 1% 0%
Watsonville 50% 53%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 10% 8% Unincorporated North County (e.g. , Davenport ) 1% 1%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 1% 1% Unincorporated South County (e.g., Freedom ) 3% 5%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 50 54
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 6/20/2023.
80% 90%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
90% of participants/survivors will have improved mental health, specifically participants/survivors will develop coping strategies that will increase their feelings of safety and security, as measured by participant statements and case management follow-up meetings.
90% 90%
85% of survivors participating in therapy will experience improved parent-child/youth relationships resulting from enhanced communication skills, as measured by continued participation in treatment plan, and tracked at six- and twelvemonth intervals. 85% 80%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
The Therapeutic Services Program has been very successful. Several adult and youth survivors of domestic violence and sexual assault have been given the opportunity to receive much needed therapy. Without CORE finding, Monarch might be able to support so many survivors.

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3. Please describe any challenges your agency experienced in implementing its CORE funded program.

There have been no challenges in implementing the Therapeutic Services Program.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
Currently, there is no technical assistance needed.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Monarch believes that providing therapy support is a service that all survivors should be able to access.

Behavioral health equity is the right of all individuals, regardless of race, age, ethnicity, gender, disability, socioeconomic status, sexual orientation, or geographical location, to access high-quality and affordable healthcare services and support.

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FY 22-23 Program Report
Agency Name: Encompass Community Services Program Name: V.O.I.C.E. (Valuing Our Individual Client Experiences) Condition: Health & Wellness Tier: Medium Budget: $130,718.70 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 800 800
How Many Activities/Services Will Be Provided?
Install and set up FIT in the Pragmatic Tracker online system for 70 service providers 70 15
Train 70 users on platform access and effective use of the FIT approach to measurement-based care 70 15
By the end of year 1, 450 participants will provide feedback using FIT. 450 171
Conduct foundational trainings for staff in Multicultural Orientation/Multicultural Relational Perspective for staff across all programs.
300 171
Conduct foundational trainings for supervisors in
Multicultural Orientation/Multicultural Relational Perspective for staff across all programs.
60 64
Train 10 lead clinicians from across eight programs in the application and use DBT Skills Training 10 12
Staff facilitate DBT skill training in five programs with approximately 400 clients annually 400 165
Goal FY 22-23
Age
0-5 1% 1%
6-18 42% 44%
19-59 52% 50%
60+ 5% 5%
Unknown 0% 0%
Goal FY 22-23
Language
English 86% 84%
Spanish 14% 13%
Other 0% 0%
Unknown 0% 3%
Ethnicity
African American 3% 2%
Asian 1% 1%
Latino 50% 41%
Multi-racial 3% 3%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 1%
White 41% 40%
Other 2% 7%
Unknown 0% 5%
Gender
Female 39% 40%
Male 59% 60%
Transgender- Female 0.4% 0%
Transgender- Male 1.1% 0%
Other 0.3% 0%
Unknown 0% 0%
Location
Capitola 2% 2%
Santa Cruz 39% 26%
Scotts Valley 3% 2%
Watsonville 35% 34%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 7% 6% Unincorporated North County (e.g. , Davenport ) 1% 14%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 6% 6% Unincorporated South County (e.g., Freedom ) 4% 4%
Unknown 3% 6%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 800 138
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 6/20/2023.
80% 87%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
By the end of year 1, 70% of staff will be measuring
therapeutic alliance using the client-completed Outcome Rating Scale administered after counseling sessions to
establish baseline values. Percentage of staff using FIT will be tracked by reviewing FIT utilization records as documented in the Pragmatic Tracker platform collected by June 30
70% 76%
By the end of year 1, 70% of staff will be measuring client outcomes using FIT to establish baseline outcome effect sizes* with a brief validated outcome measure specific to each program. Percentage of staff measuring baseline will be tracked by reviewing FIT utilization records as documented in the Pragmatic Tracker platform collected by June 30
70% 76%

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Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
Multicultural Orientation (MCO) framework - Completed all Year-One activities.

Dialectical Behavioral Therapy (DBT) - Completed all Year-One activities in quarter four.

FIT - Completed installing and setting up FIT in the Greenspace online system. Staff from three programs began to use FIT with clients.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
FIT - A Youth Services clinician shared a success using the ORS with a young client. The client completed the ORS online and based on scale ratings, clinician was able to ask follow up questions based on client's score. The clinician stated that it was the first experience for both clinician and client to discuss issues previously not shared. Client was able to open up and share with clinician and session was an opportunity to build stronger alliance.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Encompass experienced challenges in the FIT implementing process. Encompass had to select a new FIT platform vendor since the original vender's platform didn’t match new safety requirements. This caused an initial delay in the original implementation schedule. The Implementation Team worked closely to develop the FIT Greenspace platform to meet the unique needs of Encompass programs, including developing training modules and workflow guidelines for staff. This resulted in additional delay in onboarding users. As of June 2023, all workflows and procedures are in place. We anticipate onboarding all remaining users in Fall 2023 and meeting Year 2 deliverables as stated in our SOW.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Aligning and layering existing data systems historically used and adding the FIT Greenspace data system has been the challenge this year due to the time lapse of starting FIT. Most data elements are already tracked in existing systems. We were successfully able to add The Satisfaction survey in the last quarter. Therefore the Greenspace data collection system of the satisfaction survey number is lower than projected.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
N/A

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
The CORE program supported Encompass' Racial Equity Initiative. Encompass completed Year 1 goal of providing MCO training to both staff service providers and Supervisors/Managers. The MCO framework provided awareness and tools that will allow service providers to facilitate conversations about race or topics characterized by inequities in power and privilege with clients. Staff feedback of MCO training has been positive and reflects the dedication Encompass staff have to explore, learn and practice tools that increase equity and cultural awareness. Feedback from supervisors was positive. One comment from survey: “The focus on MCO in supervision was useful and made it readily applicable to my work. The model is easy to incorporate.+

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
The Year 1 goal of focusing on strengthening the agencies core value of equity within all programs at Encompass was achieved by providing MCO training to staff. MCO trainings has strengthened our staff's ability to deliver culturally responsive services for our program participants. In addition, supervisors have also received MCO training to strengthen their skill level in cultural fortitude in their supervision with their staff and to support staff in strengthening their abilities to deliver effective and culturally sensitive services.

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FY 22-23 Program Report
Agency Name: Volunteer Center of Santa Cruz County Program Name: Empowered Aging Programs Condition: Thriving Families Tier: Medium Budget: $40,500.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 450 382
How Many Activities/Services Will Be Provided?
32 Days of A Matter of Balance Programming 32 32
700 Stay Connected phone calls will be made to program
participants. 700 621
45,000 hours of Networking – AmeriCorp Senior hours of
pro-social activity. 45000 43535
Goal FY 22-23
Age
0-5 0% 0%
6-18 0% 0%
19-59 0% 0%
60+ 100% 100%
Unknown 0% 0%
Goal FY 22-23
Language
English 68% 76%
Spanish 32% 24%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 2% 1%
Asian 1% 1%
Latino 15% 16%
Multi-racial 2% 2%
Native American/Alaskan 0% 0%
Native Hawaiian/Pacific Islander 0% 0%
White 80% 78%
Other 0% 0%
Unknown 0% 2%
Gender
Female 70% 74%
Male 25% 23%
Transgender- Female 2.50% 1%
Transgender- Male 2.50% 1%
Other 0% 0%
Unknown 0% 1%
Location
Capitola 10% 8%
Santa Cruz 20% 24%
Scotts Valley 10% 9%
Watsonville 20% 18%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 20% 32% Unincorporated North County (e.g. , Davenport ) 5% 1%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 10% 5% Unincorporated South County (e.g., Freedom ) 5% 3%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 450 112
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 06/30/2023.
80% 92%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
80% of all senior participants will report feeling less isolated due to engagement with one or more of our Empowered
Aging Programsas measured by post service surveys.
80% 84%
80% of Participants in Matter of Balance report increases in balance and mobility after completing the course as measured on pre and post-tests.
80% 87%
75% of Volunteers have improved socio-emotional
development; specifically engage in prosocial activities, as measured by time records quarterly.
75% 82%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
We have achieved a better than expected success rate with implementing A Matter of Balance after COVID halted our in-person classes. We offered 3 classes over the last year with a 94% completion rate and almost 90% of participants reporting an increase in balance and mobility

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Instead of replacing a lose fence board, Mark ended up fixing a fence that was falling over into his neighbor’s yard and cleaning up piles of debris so that the senior would not be cited and fined by the mobile home park management. This volunteer helped that senior stay safe in the home he loved, but could no longer afford to maintain without our help.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Recruiting for A Matter of Balance coaches can be a challenge. Finding coaches with the right skill set and experience can be difficult.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
A challenge was collecting survey data with enough time to get all the results and compile the data. We should have started survey earlier.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
I’d like to know what (software or otherwise) programs HSD/CORE Institute recommend for data collection.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Attended trainings on inclusion for LGBTQ+; senior isolation. Increased spanish language outreach. Engaged entire staff in process to define and create spaces where all people feel "Safe and Welcome". Increased outreach to fixed income seniors in mobile home parks.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Our programs have been intentional in our efforts to disrupt the pattern of older adults as only "service recipients" and traditional clients of programs. Instead, we are redefining what it means to be an aging participant in our programs. We believe that everyone has the ability to volunteer and serve our community and that an individual can both give and receive help. Even those who may be considered "elderly" or "homebound" by society's terms, can be a valued volunteer from the comfort of their living space by engaging as a Stay Connected friendly caller. We outreach and present opportunities to volunteer and give back to our community so that older adults can feel a sense of purpose and empowerment.

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FY 22-23 Program Report
Agency Name: Walnut Avenue Family & Women's Center Program Name: Walnut Avenue Early Education Center Condition: Lifelong Learning & Education Tier: Medium Budget: $45,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 120 136
How Many Activities/Services Will Be Provided?
80 DRDP15 assessments will be completed and activities to address areas of educational need will be added into the daily classroom curriculum plans.
80 44
4 new quality EEC staff hired and compensated with a “living wage” and bilingual differentials as appropriate. 4 4
120 participants will have access to food via weekly food bags. 120 136
Goal FY 22-23
Age
0-5 38% 26%
6-18 25% 39%
19-59 34% 34%
60+ 3% 1%
Unknown 0% 0%
Goal FY 22-23
Language
English 32% 22%
Spanish 61% 70%
Other 7% 3%
Unknown 0% 5%
Ethnicity
African American 1% 6%
Asian 1% 6%
Latino 85% 86%
Multi-racial 3% 0%
Native American/Alaskan 0% 1%
Native Hawaiian/Pacific Islander 0% 0%
White 10% 1%
Other 0% 0%
Unknown 0% 0%
Gender
Female 49% 39%
Male 51% 61%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 6% 0%
Santa Cruz 77% 69%
Scotts Valley 11% 18%
Watsonville 6% 7%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 0% 3% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 3% Unincorporated South County (e.g., Freedom ) 0% 0%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 120 27
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey, that will be completed by 06/30 for each fiscal year.
80% 94%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
80% of children in our EEC will score 4 or 5 (the two highest scores) on the DRDP15 assessment tool in all domain areas.

Scoring a 4 or higher indicates readiness for kindergarten. 80% 80%
80% of families will report on annual parent survey that their family is better off due to having the ability to seek
employment, work, go to school or have the time they need to seek housing (if they are unhoused), due to having care for their child at Walnut Avenue’s Early Education Center
80% 100%
100% of enrolled families will have access to our Food Pantry program (weekly supplemental food bags, toiletries and
diapers) and support with finding other needed community resources as measured by participant’s reporting needs during meetings with the Early Education Center Program
Administrator (EEC Admin). EEC Admin will document
resources requested and assess progress on an ongoing basis. 100% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)

1. We have addressed equity in pay by offering a living wage to childcare workers who are historically roles held by woman and POC. We were also able to exceed our goal related to program participants due to the outreach and coordination efforts of our administrative staff. Our teaching staff successfully focused curriculum plans on social-emotional development of the children, a critical piece of kindergarten readiness, because DRDP findings showed children were 6-8 months behind in development after the Covid19 Pandemic.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

There is a teacher shortage in the childcare field. We are struggling to fill positions which limits our ability to provide more care for families that need it and limits the time staff have to complete their DRDPs. To address this we have changed supervision of the department from our Executive Director to the Director of Operations who will provide more oversight and support to the center.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Just that in the CORE reports ethnicity and race are all under ethnicity so our totals do not equal 100% because Latinx folks are noting they are Hispanic or Latino but also are reporting being Caucasian so we had to remove data to fit your reporting parameters.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
Just clarity about question in 5.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
We have an equity committee to facilitate discussion and keep the agency on track to include equity in all aspects of the center operations, we developed a DEI plan, we train all early education center staff on civil rights especially as it relates to our school food program, we have developed pay rate scales that take equity into account (experience & education) and we have redesigned spaces to make them more accessible.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Equitable access to affordable quality care so that parents/guardians who are experiencing a low income can work or go to school to increase income/financial security while also being provided wrap around social services from our organization. Our center provides equitable access to high-quality education and learning opportunities so that children have equity in school readiness.

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FY 22-23 Program Report
Agency Name: Coastal Watershed Council Program Name: Watershed Rangers Condition: Lifelong Learning & Education Tier: Medium Budget: $63,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 250 224
How Many Activities/Services Will Be Provided?
10 Watershed Rangers lesson series 10 10
Goal FY 22-23
Age
0-5 0% 0%
6-18 100% 100%
19-59 0% 0%
60+ 0% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 81% 83%
Spanish 19% 10%
Other 0% 0%
Unknown 0% 7%
Ethnicity
African American 1% 2%
Asian 4% 0%
Latino 41% 12%
Multi-racial 5% 12%
Native American/Alaskan 0.50% 0%
Native Hawaiian/Pacific Islander 0.50% 0%
White 48% 57%
Other 0% 0%
Unknown 0% 17%
Gender
Female 48% 52%
Male 52% 36%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 12%
Location
Capitola 0% 0%
Santa Cruz 100% 100%
Scotts Valley 0% 0%
Watsonville 0% 0%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 0% 0% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 0% 0%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 250 224
80% of CORE program participants’ teachers will report
being either “satisfied” or “very satisfied” with program services as measured by a one-question participant survey completed by June 30th of each fiscal year.
80% 100%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
70% of participants have improved mental health, specifically improved social emotional development, as indicated by: 1) an increased feeling of responsibility to help others, and/or 2) perceived ability to be effective in helping others as measured by an age-appropriate program survey using the Social and Personal Responsibility Scale at the end of the lesson series. 70% 91%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
The Coastal Watershed Council’s Watershed Rangers program successfully integrated social and emotional learning (SEL) and equity-driven practices into its Watershed Rangers environmental education lesson series. The Watershed Rangers program fosters environmental awareness, literacy, and protection of the San Lorenzo River itself as well as the human communities that depend on a healthy San Lorenzo River. In partnership with 10 teachers from Bay View Elementary and Gault Elementary, 224 students successfully received unique education opportunities aligned with Next Generation Science Standards (NGSS) and completed student-driven action projects to empower others to support a healthier San Lorenzo River and community.

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2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
One student displayed disruptive behavior in his 3rd grade class. His teacher would reprimand him for speaking out of turn, which clearly embarrassed him, but did not change his behavior. Using the CASEL framework of Social and Emotional Learning, CWC redirected his energy. CWC encouraged responsible decision-making and self-awareness by providing him and his classmates with opportunities to share their ideas verbally in small groups in addition to writing in their journals. He immediately benefitted from being able to speak more during class and, over the duration of the 4-week program, not only was he speaking out of turn less often, but he also displayed better self-awareness when speaking and listening in small groups.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

One challenge had to do with the delivery of the CORE demographic survey (details shared below in response to question 5). An additional challenge was with two teachers who were unable to meet our agreed upon Watershed Rangers lesson series schedule. One of the two teachers overbooked her schedule, and unfortunately, we were unable to accommodate the changes she needed to participate in Watershed Rangers. The other teacher was unresponsive to Watershed Rangers emails following their registration for our program. These challenges resulted in our program reaching fewer students than anticipated, but also opened a window of opportunity to provide a lesson series for one teacher who had been put on a waitlist during program registration.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
As Watershed Rangers participants range from age 6 to 11, we had to request that parents fill out the form. As CWC delivers the program in partnership with schools and teachers, this required us to send the form home with students for their parents to complete. This was challenging to ensure that we received a response, and a larger challenge arose when we were contacted by a parent who had spoken with the school principal and was very upset by the content of the CORE student demographic survey. Their primary concern was that the content of the survey was inappropriate for their student to receive directly, given their age.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
We are grateful for the support of HSD staff for supporting our team in navigating the demographic survey challenge. We were able to adjust survey delivery and to include HSD staff in emails with the school principal who was concerned about the survey, given the parent complaint. By creating an accessible pathway for them to ask questions of HSD staff, we were able to alleviate the concerns and move forward with delivering the survey.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Coastal Watershed Council (CWC) CORE program staff engaged in equity related training and implemented changes to improve equity in Watershed Rangers. Staff participated in trainings led by Justice Outside to “engage in learning and practice toward greater equity and cultural relevancy.” CWC is now more equipped to support and uplift youth from populations facing inequity, specifically students of color who are low-income and/or English-language learners. In response to the question “How well did CWC support all students' voices and their participation in the classroom, including multi-lingual learners?” 100% of teachers responded with a score of 5 out of 5, which recognizes our effectiveness in increasing equity in youth education.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
The Watershed Rangers program is designed to address equity issues facing students of color, particularly those who are low-income and/or English-language learners. One teacher noted, “I loved how Sam really encouraged my Hispanic students to write or speak in the language they felt most comfortable in.” Thanks to CORE funding, CWC journals now feature Spanish text, and CWC has modified the language in student journals to support students in who are at a lower English reading level due to learning lag during the Covid-19 pandemic.

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FY 22-23 Program Report
Agency Name: Community Action Board of Santa Cruz County, Inc. Program Name: Youth Homeless Response Team Condition: Stable, Affordable Housing & Shelter Tier: Medium Budget: $134,550.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 100 177
How Many Activities/Services Will Be Provided?
Case management services provided to 100 at-risk youth and young adults, primarily unaccompanied (U/YYA) and young children.
100 177
100 U/YYA and young children will be provided housing
navigation support and housing placement per their YSP/case manager identified need.
100 100
100 U/YYA and young children will be provided
education/vocational training or employment services, or access income strengthening supports.
100 100
Goal FY 22-23
Age
0-5 18% 35%
6-18 10% 10%
19-59 72% 55%
60+ 0% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 35% 37%
Spanish 60% 63%
Other 5% 0%
Unknown 0% 0%
Ethnicity
African American 3% 0%
Asian 1% 0%
Latino 81% 75%
Multi-racial 3% 0%
Native American/Alaskan 1% 0%
Native Hawaiian/Pacific Islander 1% 0%
White 10% 24%
Other 0% 0%
Unknown 0% 1%
Gender
Female 50% 54%
Male 48% 45%
Transgender- Female 1% 0%
Transgender- Male 1% 0%
Other 0% 1%
Unknown 0% 0%
Location
Capitola 1% 0%
Santa Cruz 20% 23%
Scotts Valley 1% 0%
Watsonville 50% 45%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 12% 2% Unincorporated North County (e.g. , Davenport ) 1% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 5% 0% Unincorporated South County (e.g., Freedom ) 10% 0%
Unknown 0% 30%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 100 26
80% of core program participants report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by June 30th by each FY
80% 100%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
75% of U/YYA participants who develop a YSP will report improved mental health due to positive adult/peer connection, measured by post-service surveys by June 30 of the FY.
75% 92%
66% of U/YYA with YSP’s will report improved
economic/housing stability, as measured by quarterly postassistance housing retention surveys.66% 58% 60% U/YYA with YSP’s will report improved economic
stability due to education/training/job/income as measured by case notes in client files and client surveys.
60% 77%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
CAB’s YHRT was able to utilize the CORE client assistance funds to support with security deposits, utilities, move-in costs, furniture, transportation, etc. Overall, 84% of YHRT’s new 22-23 caseload have been stably housed!

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3. Please describe any challenges your agency experienced in implementing its CORE funded program.

A challenge includes not having enough local affordable housing to place youth in our community. Many youth came to our program with little hope of finding stable, affordable housing. However, through advocacy and research, our case manager was able to successfully place many of them.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
NA.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
NA.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
CAB/HPIS' YHRT CORE equity issue is race/ethnicity. YHRT’s staff is bilingual and bicultural, and reflective of the community it serves, which is primarily Latinx Youth and Young Adults (YYA). In 2022/2023, YHRT’s CORE programming participants were 75% Latinx. Due to staff being community reflective, YHRT staff are able to provide housing navigation, case management and other services in a culturally competent manner, centering services on equity.

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FY 22-23 Program Report
Agency Name: Walnut Avenue Family & Women's Center Program Name: Youth Prevention Program Condition: Thriving Families Tier: Medium Budget: $27,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 75 69
How Many Activities/Services Will Be Provided?
24 Youth Advisory Meetings 24 29
100 Parenting Support 100 66
150 Youth Mentoring Sessions 150 178
Goal FY 22-23
Age
0-5 0% 20%
6-18 75% 65%
19-59 23% 15%
60+ 2% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 75% 95%
Spanish 25% 5%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 10% 20%
Asian 5% 5%
Latino 40% 32%
Multi-racial 10% 10%
Native American/Alaskan 2.50% 0%
Native Hawaiian/Pacific Islander 2.50% 2%
White 30% 31%
Other 0% 0%
Unknown 0% 0%
Gender
Female 42% 55%
Male 42% 29%
Transgender- Female 1% 0%
Transgender- Male 1% 0%
Other 14% 16%
Unknown 0% 0%
Location
Capitola 5% 1%
Santa Cruz 45% 50%
Scotts Valley 5% 0%
Watsonville 12% 13%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 18% 32% Unincorporated North County (e.g. , Davenport ) 2% 1%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 12% 1% Unincorporated South County (e.g., Freedom ) 1% 2%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 75 26
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 6/30 of each fiscal year.
80% 85%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
80% of participants in the Parenting Support Program will report improved confidence in their ability to build a healthy relationship with their children, as measured by participants self-reporting on post program surveys
80% 85%
80% of youth in the Mentoring Program will report an
increased confidence in recognizing safe and unsafe
relationship behaviors, as measured by participants selfreporting on post program surveys. 80% 90%
80% of youth participating in the Youth Advisory Committee will report, increased confidence in leadership skills, and selfadvocacy, as measured by participants self-reporting on post program surveys.
80% 80%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
The youth prevention program has successfully reestablished in-person prosocial opportunities for adolescent youth both on-site and in the community with our community partner, Nueva Vista Community Resources, in the form of a once-a-week Teen Group. The parenting support program was able to successfully provide culturally informed support to domestic violence survivor parents who were from communities of color, or whose children were biracial, neurodivergent, or had another marginalized identity. Finally, the Youth Advisory Committee (YAC) trained and launched a pilot peer-educator program to support young people in becoming leaders and educating their peers on healthy and unhealthy relationships.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
Parent M sought the guidance of the parenting support program after she discovered her son using a vape pen. Through the guidance of the parenting support program, M was able to develop an emotional regulation plan for herself in addition to taking steps in getting her son the support he needed to overcome his drug use. Parent M reports that due to the parenting support program, she used healthy communication skills, built and reinforce healthy boundaries within her family, and fostered a healthier relationship between herself and her son. By the time of the end of fiscal year 22-23, Parent M reports significant improvements in her son’s behavior and overall improvement to their parent-child relationship.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

The only challenge our organization experienced in implementing the CORE funded program was the departure of one of our youth advocates. This put some of the work we had been doing, particularly around one-on-one mentoring, on pause until we were able to find another staff person to take on some of their work.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
For some of our programming, attendance by participating youth is very sporadic throughout the school year, so collecting quality data to determine the efficacy of programming for specific participants can prove difficult.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
Provide workshops or toolkits on both quantitative and qualitative data collection options that can be applicable to groups of people with varied levels of participation in programming.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Throughout the year, we always kept checking in with each other as a team and gathered input from participants in order to ensure that equity was being ensured in our programming development and implementation processes. We primarily focused on ensuring our programming was accessible and relevant to LGBTQ+ youth and youth of color in our community.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
We are addressing the equity issue of age through the Youth Advisory Committee to ensure that the voices of our youth are lifted, and programming is culturally responsive, relevant and age appropriate.

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Large Tier
Contracts

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FY 22-23 Program Report
Agency Name: Senior Network Services, Inc. Program Name: Aging in Community Condition: Thriving Families Tier: Large Budget: $135,000.90 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 1200 2600
How Many Activities/Services Will Be Provided?
450 Medicare Counseling intakes/sessions 450 1299
850 Information, Assistance and Referral intakes/sessions 850 510 3 client education presentations 3 63
20 Housing Navigation intakes/sessions 20 59
3 Shared Housing Matches 3 3
5 Home Help Matches 5 13
3 Family Caregiver Support matches 3 12
Goal FY 22-23
Age
0-5 0% 0%
6-18 5% 0%
19-59 85% 6%
60+ 10% 56%
Unknown 0% 38%
Goal FY 22-23
Language
English 85% 34%
Spanish 15% 8%
Other 0% 0%
Unknown 0% 58%
Ethnicity
African American 2% 2%
Asian 2% 2%
Latino 15% 13%
Multi-racial 4% 0%
Native American/Alaskan 1% 0%
Native Hawaiian/Pacific Islander 1% 0%
White 70% 49%
Other 5% 1%
Unknown 0% 33%
Gender
Female 59% 49%
Male 40% 23%
Transgender- Female 1% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 28%
Location
Capitola 0% 4%
Santa Cruz 0% 32%
Scotts Valley 0% 4%
Watsonville 100% 16%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 0% 17% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 3% Unincorporated South County (e.g., Freedom ) 0% 2%
Unknown 0% 22%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 1200 1809
80% of CORE program participants report being either
“satisfied” or “very satisfied” with program services as measured by a one-question participant survey that will be completed by June 30th of each FY.
80% 85%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
By the end of the fiscal year, 85% of clients will report that SNS services helped support them in living independently (score of 4 or 5 on SNS survey).
85% 100%
By the end of the fiscal year, 85% of clients will report increased access to and better understanding of available senior services in their community (score of 4 or 5 on SNS survey).
85% 100%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
A. During the fiscal year, SNS saw greater success in Medicare counseling sessions, as clients began to stir from being homebound out of fear of Covid. We saw great attendance at educational presentations, and a huge uptake in housing navigation opportunities. Caregiving grew and support matches increased as families ventured out and allowed individuals back into their home spaces.

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3. Please describe any challenges your agency experienced in implementing its CORE funded program.

A. Due in large part to the torrential rains which caused major flooding, power outages, mud slides and a lot of road closures in multiple areas of the county, during much of the time from January through late spring; we found ourselves almost completely overwhelmed by the phone calls and long lines of clients hoping to speak to someone for information and assistance. This is reflected in a larger number of “unknowns” in various reporting demographics as we were just trying to get to everyone and hear them out.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
A. In FY 22/23 SNS moved from collecting data via an early database to implementing and collecting data via the platform Salesforce. Due to Salesforce’s sensitivity and precision in collecting and interpreting data, refining Salesforce as well as training staff to consistently accurately capture data via the platform has taken longer than anticipated.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
None

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
A. With a staff of 20, SNS is proud to share that 50% are Persons of Color, Bi-Racial or Other. Within the leadership of the organization, 55% are Persons of Color, Bi-Racial or Other. Five staff members are bilingual –Spanish, 1 is bilingual-Farsi.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
A. The organization has invested in its priority to outreach to communities of color by creating brochures and many of its forms in languages aside from English. We have fully bilingual-Spanish staff at each of our sites. Further, we are continually conducting and attending events to introduce services to these communities. All of this positively impacts equity.

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FY 22-23 Program Report
Agency Name: Community Action Board of Santa Cruz County, Inc. Program Name: CAB - South County Housing Collaborative Condition: Stable, Affordable Housing & Shelter Tier: Large Budget: $314,550.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 325 379
How Many Activities/Services Will Be Provided?
CAB will assist 10-12 families at risk of eviction, with 1-2 months of rent assistance ($22,500 of CORE request) and assist homeless families with temporary motel stays pending shelter or RRH as funds/needs exist.
10 10
FIT will Rapidly Rehouse (RRH) approximately 8-9 homeless households and provide rent assistance if needed after RRH ($13,500 of CORE request).
8 6
CRLA will provide an expected 36 legal consultations to help referred families avoid eviction and strengthen tenant
education and knowledge around rights/responsibilities. FIT and CAB will provide MI and TIC informed case
management, financial/budgeting and individualized housing stability planning and support for clients.
36 91
PVSS will provide 10 referred families with shelter for up to 6 months and 30 transitionally housed families with services such as savings habits to support high rates of exit to permanent housing with savings.
10 11
PVUSD’s Healthy Start staff (RT) will identify and refer homeless/housing vulnerable students and families to CAB’s SCHC Coordinator, provide school support supplies including backpacks, clothing/hygiene items, enroll/renew families into health insurance and CalFresh and other behavioral health services.
1 110
Goal FY 22-23
Age
0-5 10% 6%
6-18 38% 54%
19-59 50% 38%
60+ 2% 2%
Unknown 0% 0%
Goal FY 22-23
Language
English 10% 8%
Spanish 70% 90%
Other 20% 2%
Unknown 0% 0%
Ethnicity
African American 1% 0%
Asian 1% 0%
Latino 83% 91%
Multi-racial 3% 0%
Native American/Alaskan 2% 0%
Native Hawaiian/Pacific Islander 1% 0%
White 9% 9%
Other 0% 0%
Unknown 0% 0%
Gender
Female 58% 57%
Male 40% 43%
Transgender- Female 1% 0%
Transgender- Male 1% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 0% 0%
Santa Cruz 0% 0%
Scotts Valley 0% 0%
Watsonville 75% 98%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 10 0% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 0% 0% Unincorporated South County (e.g., Freedom ) 15% 2%
Unknown 0% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 325 75
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 06/30/2023. (Direct Services)
80% 100%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?

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100% of households receiving rent assistance and rapid
rehousing support will avoid eviction as measured by housing retention surveys (program developed) which will be
completed quarterly.
100% 100%
70% of households receiving rental assistance rapid rehousing support will remain housed 6 months post assistance, as measured by housing retention surveys. Surveys will be
completed after 6 months of housing.
70% 100%
85% of those receiving case management services will report improved economic stability as measured by post-service surveys (program developed).
85% 85%
75% of transitionally housed families will exit to permanent housing as measured by client surveys (program developed) and/or lease agreements and bank records by June 30 of the FY.
75% 85%
70% of served PVUSD students will have improved school
performance (attendance, improved grades, or reduced
disciplinary actions), as measured by PVUSD MARS
database records (program developed) by June 30 of FY.
70% 84%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
CAB and its SCHC partners thank the County for its CORE support, which has helped over 100 South County households with school aged children access shelter, avoid eviction, secure housing and school supplies and supports and legal assistance to improve their housing stability.

Facing multiple barriers, she worked with her SCHC partner case manager to access housing and apply for a housing voucher, which was granted. SCHC was able to assist with security deposit and now she and her children are safely housed.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

The need for rent assistance and security deposits continues to outweigh demand for such assistance. However SCHC partners leverage resources as much as possible, and support light housing navigation for clients to secure housing to the extent possible with available infrastructure and staffing.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
NA.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
NA.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
CAB and its SCHC partners have a strong commitment to diversity, equity and inclusion.

Through frequent program team meetings, CAB's every other month all-staff meetings, and professional development opportunities such as CAB’s internal Equity Academy as well as partners trainings, CAB/SCHC staff are engaged in, trained on, and committed to infusing equity into service delivery. This includes ensuring that equity goals focused on representation, participation and outcomes attainment are met.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
CAB/SCHC's CORE equity issue is race/ethnicity. CAB/SCHC's staff is bilingual and bicultural, and reflective of the community it serves, which is primarily homeless and housing vulnerable Latinx families. In 2022/2023, SCHC's CORE programming participants were 91% Latinx. Due to staff being community reflective, SCHC staff are able to provide rent assistance, RRH, case management and other services in a culturally competent manner, centering services on equity.

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FY 22-23 Program Report
Agency Name: Dientes Community Dental Care Program Name: Dientes Community Dental Care Condition: Health & Wellness Tier: Large Budget: $194,040.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 8900 12319
How Many Activities/Services Will Be Provided?
32,040 Dental Visits 32040 45174
Goal FY 22-23
Age
0-5 9% 8%
6-18 35% 32%
19-59 38% 40%
60+ 18% 20%
Unknown 0% 0%
Goal FY 22-23
Language
English 52% 56%
Spanish 35% 35%
Other 7% 9%
Unknown 0% 0%
Ethnicity
African American 1% 1%
Asian 2% 2%
Latino 37% 37%
Multi-racial 2% 2%
Native American/Alaskan 1 1%
Native Hawaiian/Pacific Islander 1% 1%
White 44% 39%
Other 12% 1%
Unknown 0% 16%
Gender
Female 52% 51%
Male 48% 48%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 1%
Location
Capitola 4% 4%
Santa Cruz 24% 27%
Scotts Valley 3% 3%
Watsonville 25% 25%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 29% 26% Unincorporated North County (e.g. , Davenport ) 2% 1%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 6% 6% Unincorporated South County (e.g., Freedom ) 4% 3%
Unknown 3% 5%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 32040 12319
80% of patients report being either “satisfied” or “very satisfied” with services as measured by a patient satisfaction survey completed by June 30th.
80% 95%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
45% of Dientes patients have improved physical health,
specifically oral health, as measured by the absence of caries at recall (cavities at checkup). Data will be gathered through electronic health records.
45% 55%
75% of Dientes patients will have access to a regular source of oral health care and establish a dental home, as measured by the number of patients who have received preventative care. Data will be gathered through electronic health records. 75% 89%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
During FY22-23, Dientes successfully surpassed our activity goals, serving 12,319 patients with 45,174 visits. Our growth in patients was due to the opening of a new 11-chair clinic in Live Oak on Capitola Road. After opening the new clinic in December 2022, we have been gradually ramping up operations and are excited to better meet the demand for affordable dental care.

2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
Peggy, a 73-year-old resident of Westside Santa Cruz had no dental insurance. She could not afford to see the dentist and deferred care for years. Eventually, she had two crowns fall off revealing deteriorated teeth underneath. She came to Dientes where she received new crowns and other work to restore her smile. She stated, "I've been so appreciative, almost like a renewed hope. I always had a beautiful smile but over the years things just got worse. I was able to get my broken teeth fixed and I'm so grateful I will be smiling proudly again." Now, with access to regular care at Dientes, Peggy will be able to smile without shame, eat nutritious foods and talk clearly – restoring dignity through a healthy smile.

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3. Please describe any challenges your agency experienced in implementing its CORE funded program.

The biggest challenge in implementing the program is recruiting and retaining staff. Due to the high cost of living and lack of affordable housing in Santa Cruz County, it is difficult to recruit staff at all levels – from providers to front office staff. In response, Dientes has raised our minimum pay to $24/hour and improved benefits. We also have implemented several workforce development programs that give staff an opportunity to grow in their careers in exchange for commitment to Dientes. We have workforce development programs to grow and attract dentists (residency program), RDA with Extended Functions, RDAs, and Hygienists.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
N/A

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
We use electronic health records (Dentrix), Tableau and Practice Analytics to collect data.

These programs are unique to Dientes and therefore there’s little assistance HSD can provide.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
In FY22-23, Dientes started to provide DEI training to its management team, which includes the executive team as well as mid-level managers, clinic managers and Lead Dentists from each site. We have also prioritized equity issues at management and board meetings. We have begun to update and improve any policies with equity in mind. In the upcoming year, we look forward to expanding the DEI training to all staff.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Dientes intended to address equitable access to affordable, quality oral health care, specifically in regard to income. Of the over 12,000 patients we served, 97% live at or below the federal poverty level. Our priority is always to provide the best quality care regardless of income. As a critical part of the healthcare safety net in Santa Cruz County, we offer a dental home for low-income families. With sliding scale fees and free care for uninsured patients and the largest provider of care for those with Medicaid, Dientes’ program helps reduce cost as a barrier to care.

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FY 22-23 Program Report
Agency Name: Community Bridges Program Name: Meals on Wheels for Santa Cruz County (MOW) Condition: Thriving Families Tier: Large Budget: $405,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 284 284
How Many Activities/Services Will Be Provided?
24,533 Home Delivered Meals (HDM) will be provided to
qualifying older adults 24533 24533
3,991 Congregate Meals will be provided to any older adult 60+ 3991 3991
Qualifying adults will participate in the Fourteen Meals Strong program 32
Goal FY 22-23
Age
0-5 0% 0%
6-18 0% 0%
19-59 1% 1%
60+ 99% 97%
Unknown 0% 2%
Goal FY 22-23
Language
English 85% 86%
Spanish 15% 14%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 2% 1%
Asian 2% 2%
Latino 32% 30%
Multi-racial 2% 0%
Native American/Alaskan 1% 1%
Native Hawaiian/Pacific Islander 0% 2%
White 61% 61%
Other 0% 2%
Unknown 0% 1%
Gender
Female 56% 54%
Male 44% 44%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 2%
Location
Capitola 4% 4%
Santa Cruz 36% 28%
Scotts Valley 4% 4%
Watsonville 30% 24%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 12% 18% Unincorporated North County (e.g. , Davenport ) 0% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 7% 8% Unincorporated South County (e.g., Freedom ) 7% 11%
Unknown 0% 3%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 284 117
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey that will be completed by 6/30 of each fiscal year.
80% 100%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
Economic Stability 80% of HDM seniors will report that they have improved housing stability as a result of receiving meals as measured by annual survey by June 30th of each FY.
80% 94%
Physical Health 85% of Congregate diners will report eating healthier as a result of participating at a dining site as measured by annual survey by June 30th of each FY.
85% 100%
Physical Health 85% of "14 Meals Strong" program
participants will show improved physical health as measured by their Nutritional Risk Score, assessed at six month
85% 85%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
Meals on Wheels was able to improve access to nutritious meals for 284 eligible participants under this funding. Out of the total meals served, 24,533 were delivered directly to the residences of eligible adults, while 3,991 were provided to older adults who qualify at four dining sites located across the county.

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2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
“Bob”, a recipient of home delivered meals, lives alone in San Lorenzo Valley just above the river. He has suffered a stroke and finds many of the activities of daily living a challenge. This past winter we provided “Bob” with flashlights, batteries and shelf stable meals, contacted the Ben Lomond Fire Department to do welfare checks and even ensured “Bob’s” companion cat has food and TLC from Meals on Wheels.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

A surging older adult population means a soaring demand for meals. Only 284 older adults were served with CORE funds out of the total 1,563 clients. Fundraising was needed to meet the local need of 639 older adults, 28,524 meals were CORE funded while an additional 75,105 meals were unfunded by any other contract. Over 2,163 residents turn 65 yearly; many living on public benefits and struggling to survive in the Santa Cruz-Watsonville area, the most expensive rental area in the nation. Social Security payments are lagging behind inflation and food insecure seniors have more hospitalizations; 72% of our clients live in poverty, 56% live alone, 73% are at a high nutritional risk, 57% are disabled, 15% speak only Spanish, and 1% are unhoused.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
NA

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
No technical assistance is requested at this time.

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
We believe that every eligible older adult should have access to meals. It is our innermost conviction that no older adults should be put on a waitlist for food due to poverty or hunger. In order to promote diversity, equity, and inclusion, we provide DEI training programs for our staff. Together with our staff, we work on creating innovative menus that celebrate different ethnicities, offering a wider range of meal options. We also encourage continuous learning by providing resources, such as complimentary tickets to thoughtprovoking talks and book tours by renowned authors like Ibram X. Kendi and Nic Stone at Kaiser Arena. Each pair of tickets comes with a copy of the authors' recently published book, "How to be a (Young) Antiracist".

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
MOW impacted the equity issue of food insecurity by ensuring equal access to nutritious meals for older adults, regardless of their ability to contribute financially. This approach is particularly important considering that poverty rates are higher among ethnic minority groups. To address this, we have taken steps to diversify our food offerings to better suit the cultural preferences of the ethnic minority groups we serve. Additionally, we strive to foster diversity, equity, and inclusion through various initiatives. This includes offering educational programs and raising awareness through DEI training. We also provide agency employees with complimentary tickets to attend anti-racist talks, enabling them to confront biases and stereotypes.

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FY 22-23 Program Report
Agency Name: Second Harvest Food Bank Santa Cruz County Program Name: Second Harvest Food Bank Santa Cruz County Condition: Health & Wellness Tier: Large Budget: $224,382.60 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 65000 61397
How Many Activities/Services Will Be Provided?
10 million pounds of food distributed 10000000 1092366
40 Cooking Club sessions – 4 locations 40 25
6 nutrition workshop sessions 6 6
Goal FY 22-23
Age
0-5 10% 9%
6-18 20% 12%
19-59 45% 62%
60+ 25% 17%
Unknown 0% 0%
Goal FY 22-2
Language
English 80% 79%
Spanish 20% 21%
Other 0% 0%
Unknown 0% 0%
Ethnicity
African American 2% 1%
Asian 3% 5%
Latino 43% 57%
Multi-racial 17% 2%
Native American/Alaskan 0% 1%
Native Hawaiian/Pacific Islander 0% 0%
White 35% 30%
Other 0% 0%
Unknown 0% 4%
Gender
Female 55% 55%
Male 45% 45%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 4% 1%
Santa Cruz 35% 23%
Scotts Valley 6% 2%
Watsonville 31% 48%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 7% 3% Unincorporated North County (e.g. , Davenport ) 2% 0%
Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 6% 4% Unincorporated South County (e.g., Freedom ) 9% 4%
Unknown 0% 15%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 65000 1686
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey, that will be completed by 06/30 for each fiscal year.
80% 99%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
Provide at least 10 million pounds of food for our partners to distribute to their clients. As measured by quantitative food distribution records. This data will be reviewed and
aggregated prior to the end of each FY.
100% 100%
10% increase over the previous fiscal year in the amount (lbs.) of food that our partners have the capacity to distribute to their clients, as measured by quantitative food distribution records tracked by our partner agencies. This data will be reviewed and aggregated prior to the end of each FY.
10% 1%
50% of Second Harvest's Cooking Club participants, children and adults, will improve their food literacy as measured by pre-post surveys.
50% 93%
50% of Nutrition Workshops participants will improve their understanding of healthy diet behaviors as measured by prepost workshops surveys.50% 95% Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
So far, this fiscal year we were able to host twenty-five cooking clubs at various locations such as Starlight Elementary after school program, one at New Image Apartments, and two with expecting mothers in collaboration with WIC. We are also taking time as the nutrition team to prepare ourselves to offer Nutrition education at every direct distribution site.

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2. (Optional, Success Stories) Please share a short story about the experience of a participant or family that received services funded through this contract during FY 2022-2023. Please state the specific activity that was provided and the impact or positive change that occurred as a result of the service(s) provided. *Please make sure to change any identifying
information, such as names.*
This period we have had our community of Pajaro go through a challenging time because of the levee breaking in March 2023. There was a time that a family of five all came to a community distribution, and they quickly told us their story of how the garage they were renting had been flooded and they were living in a motel and did not have a timeframe of when they would return to their home. It wasn’t a regular satisfaction survey, but the dad was very willing to express to us how supported he felt by the Food Bank and that his family did not know where they would be if they did not have our services. It truly brought joy to us hear from the community how much our work meant to them.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

Our primary barrier this period was the reoccurring floods. Residents were forced to evacuate in the middle of the night after an atmospheric river surge broke the Pajaro Levee and sent flood waters flowing into the community. As a food bank we are first- responders and dropped our everyday tasks to help our community in need and provide them with the resources they needed.

We also find that language is a barrier to collecting data, most of our South County attendees speak only Mixteco.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
Collecting data during the winter months challenging as we paused much of our normal programs to respond to the federal disaster declarations.

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
Survey tools and methodology

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

8. During FY 2022-2023, how did your CORE program
engage its staff on issues of equity?
Every calendar year the food bank trains all staff on civil rights, focusing on the protected categories. We then provide a training for our volunteers that support us out in the community so they too know how to interact with our participants.

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
We identified groups most in need of healthy foods and nutrition education. As a result, we partnered with WIC to provide nutrition education to pregnant women and teach them healthy recipes to encourage them stay healthy during their pregnancy. We also worked with our local farm workers in providing culturally appropriate food.

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FY 22-23 Program Report
Agency Name: Ventures Program Name: Semillitas
Condition: Economic Security & Mobility Tier: Large Budget: $405,000.00 Goal FY 22-23 Goal FY 22-23
Unduplicated Participants
Total UnduplicatedParticipants 1755 2280
How Many Activities/Services Will Be Provided?
Universal, Automatic Enrollment in Semillitas for all Santa Cruz County newborn 100 100
Collaborate with partners to create health-related program milestones 3
Provide four family education in financial capability and child development workshops. 4 8
Goal FY 22-23
Age
0-5 49% 50%
6-18 2% 1%
19-59 49% 49%
60+ 0% 0%
Unknown 0% 0%
Goal FY 22-23
Language
English 51% 60%
Spanish 44% 36%
Other 5% 4%
Unknown 0% 0%
Ethnicity
African American 0.20% 1%
Asian 2.50% 3%
Latino 59% 58%
Multi-racial 1.10% 0%
Native American/Alaskan 0.30% 0%
Native Hawaiian/Pacific Islander 0.20% 1%
White 35.50% 37%
Other 1.20% 0%
Unknown 0% 0%
Gender
Female 48% 50%
Male 52% 50%
Transgender- Female 0% 0%
Transgender- Male 0% 0%
Other 0% 0%
Unknown 0% 0%
Location
Capitola 2% 3%
Santa Cruz 23% 26%
Scotts Valley 2.60% 4%
Watsonville 51% 47%
Unincorporated Mid-County (e.g., Live Oak, Soquel, Aptos ) 9% 8% Unincorporated North County (e.g. , Davenport ) 0.20% 1% Unincorporated San Lorenzo Valley (e.g., Ben Lomond ) 1.60% 6% Unincorporated South County (e.g., Freedom ) 6.40% 5%
Unknown 4.20% 0%
Goal FY 22-23 Goal FY 22-23
How Well Did We Provide Service?
How many participiants did you survey? 1755 146
80% of program participants report being either “satisfied” or “very satisfied” with program services as measured by a onequestion participant survey, that will be completed by 06/30 for each fiscal year.
80% 75%
Goal FY 22-23 Goal FY 22-23
Is Anyone Better Off?
60% of MC eligible Semillitas families will qualify and obtain contributions to their Semillitas account based on achievement of at least one established Milestone as measured by data collected and shared by program partners.
60% 100%
Collaborate with at least two (2) partner agencies to establish and implement a clear and effective process for the referral and tracking of Semillitas parents’ participation in agencyprovided workshops on child development and effective parenting, as measured by partner agency agreements in place to launch the new Milestone Contribution in 2023.
2% 2%
Additional CORE Questions (The maximum length is limited to 750 characters in the below boxes)

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1. Briefly describe any progress and/or successes your CORE program achieved implementing its activities during FY 2022- 2023. (Recommended 2-4 sentences)
We were able to open 2,280 new (CSAs) for all newborns in Santa Cruz County with the support of CORE funds. In addition, Ventures collaborated with two new partners to establish and implement new Milestones Contributions. The first being the new Children’s Savings Account (CSA) Pilot, which launched in November 2022 with the Central Alliance for Health. This new partnership with Ventures on the CSA Pilot provides grant funding, collaborates on a data sharing agreement, supports evaluation design. The two-year CSA Pilot builds on Venture’s existing CSA program, Semillitas, and supports the addition of two health-related milestone contributions. Our second partnership was with First 5 Triple P – Positive Parenting Program.

Citlali plans to contribute to both of her children’s college savings accounts to support their future studies.

3. Please describe any challenges your agency experienced in implementing its CORE funded program.

4.Have you encountered challenges in collecting
CORE program or participant data?
Yes No

5. If you answered yes, what challenges did you experience? (Recommended 2-4 sentences)
n/a

6. What technical assistance can HSD or the CORE Institute provide to support your data collection activities?
n/a

7. During FY 2022-2023, did your CORE program staff
participate in a CORE Institute event (e.g., Coffee Chats or Conversations)?
Yes No

9. In the CORE RFP, your program indicated an equity issue your program would address. How has your program
impacted this equity issue in FY 2022-2023?
Semillitas is designed to address current inequities and lead to the following communitylevel impacts under four, interconnected CORE Conditions: Improved social, emotional, and behavioral health of mothers and children (Health & Wellness, Thriving Families); Increased post-secondary educational attainment (Lifelong Learning & Education); and Increased assets and prosperity (Economic Security & Mobility).

We have established new partnerships with new opportunities for Milestones contributions which include parent education (positive parenting classes) milestone and 2-health related milestone contributions. This continues to encourage ongoing positive behaviors that address existing inequitable economic, health, and educational outcomes.

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Santa Cruz City CouncilDecember 12, 2023

Santa Cruz City Council
December 12, 2023