Agenda — Santa Maria City Council, March 19, 2024 (part 4 of 5)

Answer:

1. The number of utility customers served is approximately 23,000.

2. The number of utility Service Order (mobile) users is 10. a) Yes, there are 10 full users.
b) The City has approximately 10 light users.

3. Infosend for bill printing.

4. Please refer to the data conversion tab of the pricing form. The City would consider converting 3 years and archiving the remaining.

5. The City does not offer budget billing or levelized billing.

6. Yes, the City offers payment arrangements for customers.

City of Santa Maria, CA

7. The City requires a wet signature on the original copy of the RFP form that will be mailed to the address listed in the proposal. A digital copy may be a scanned copy of the signed original RFP form.

8. The contact information for couriers will be Diana Reed at (805) 925-0951 ex. 1672.

Art Rustin, National Director, Government Sales

City of Santa Maria
Enterprise Resource Planning (ERP) Software
and Implementation Services
November 14, 2022

Collaborative Solutions, LLC. Proprietary & Confidential 177

Appendix A: Master Services Agreement

WORKDAY ® PROPRIETARY AND CONFIDENTIAL 1
©2022 WORKDAY , INC .

Exceptions, Assumptions, and Conditions
The submission of this Proposal is predicated upon the following exceptions, assumptions, and conditions, notwithstanding anything contained in the RFP to the contrary:

Workday uses its standard contractual documents to form the basis of our customer relationships; as such, various traditional RFP concepts such as warranting to requirements, attachment of RFPs or proposals to contracts, etc. are not compatible with Workday’s one-to-many model. Accordingly, any terms and conditions in the RFP are rejected by Workday. Workday’s proposals are predicated on use of Workday’s standard contractual documents, and are subject to high level exceptions such as the following:

1. Workday’s response to RFPs contains Workday intellectual property and may contain confidential and/or trade secret information. Any and all confidential and/or trade secret information provided by Workday is subject to and governed by the terms and conditions of any applicable non-disclosure agreement (“NDA”) between the parties, any other agreement between them that contains confidentiality obligations, as well as statutory laws related to the protection of trade secrets and confidential information. By continuing to read Workday’s response, recipient agrees to hold any confidential information stated therein in accordance with the terms of the NDA and other confidentiality obligations. To the extent open records type laws may be applicable to the proposal response, recipient agrees to maintain confidentiality in the materials to the best of recipient’s ability under such laws, and to provide Workday with reasonable notice should an open records request be filed for these materials such that Workday may defend its position. Notwithstanding anything to the contrary in the RFP or any portal by which information is submitted (including any click through terms required by any such portal), all parties reviewing the information in Workday’s response agree that such information may only be used to consider recipients interest in using Workday as a supplier with respect to the opportunity described in the RFP. Neither Workday’s response nor anything in it may be compiled with third party information, manipulated or used to evaluate any opportunity other than the one for which it was provided.

2. One of the cornerstones of Workday’s business model is a fair allocation of risks and benefits. To this end, Workday offers an industry leading Limitation of Liability in our Master Subscription Agreement.

Please read our Limitation of Liability in conjunction with the Master Subscription Agreement as a whole, as there are significant protections built in for our customers. Except as specifically provided for in our Master Subscription Agreement, Workday takes exception to unlimited liability, or any liabilities outside of Workday’s Master Subscription Agreement.

3. Workday's contractual approach provides customers with the opportunity to negotiate terms and conditions of the SaaS solutions separately from the deployment, providing an advantage from both a terms and conditions standpoint as well as a pricing standpoint. By dealing directly with the SaaS provider, a customer has an unfiltered voice, and need never be concerned with whether their message has reached the SaaS provider. Therefore, Workday requires separate contracts for our subscription SaaS solutions, and for professional services such as those for implementation of the solution. Additionally, any third-party solutions must be contracted for separately and are not resold by Workday.

4. Workday’s proposal is an offer to negotiate on the basis of Workday’s contractual documents.

Therefore, this proposal is not a firm offer but is instead an offer to negotiate in good faith. The pricing in this proposal is valid for 90 days unless otherwise stated in the document.

5. Because Workday’s SaaS solutions are pre-ex isting, and running on the same code line, same version, with the same functionality, Workday’s model does not contemplate the concept of inspection and/or acceptance requirements. While inspection and acceptance may be applicable to certain aspects of implementation of the solution, these concepts do not apply to the solution itself.

WORKDAY ® PROPRIETARY AND CONFIDENTIAL 2
©2022 WORKDAY , INC .

6. Workday’s one-to-many model means all of our cust omers receive the same robust security controls.

Due to the shared, unified infrastructure of Workday’s one-to-many business model, Workday cannot agree to utilize individual customer security policies. Our customers, all of whom understand and accept Workday’s security program and controls, include Public Sector, Financial Sector, Healthcare, Pharma, Aerospace and Defense, and other highly regulated industries that require high levels of protection for their data. Please review our Universal Data Processing Exhibit, our Universal Security Exhibit, and our service availability and performance commitments found in the Workday Production Support and Service Level Availability Policy located at https://www.workday.com/en- us/legal/contract-terms-and-conditions/index/exhibits.html and updated by Workday from time to time.

Workday will provide our SOC 2 and other reports to customers under non-disclosure agreement and/or will discuss security controls at your convenience.

7. As a non-customizable solution, Workday warr ants our applications will perform materially in accordance with the Workday Documentation (our administrator guide). Workday doesn’t attach or warrant to the proposal response. It is up to the individual customer to determine whether the solution fits their needs.

8. Workday provides customers with tools applicable to the Workday solution, to assist customers in maintaining compliance with laws applicable to them. However, customers do not outsource their compliance needs to Workday. Workday Customers are responsible for compliance with laws applicable to them. Customers should make certain the Workday solutions are configured for compliance requirements applicable to them.

9. Workday’s industry leading solutions, do cumentation and methodologies contain Workday confidential information as well as Workday trade secrets. Workday requires our customers and potential customers to ensure all materials are kept confidential in accordance with any applicable non-disclosure agreements and/or in accordance with applicable Freedom of Information/Open Records laws in your jurisdiction. Please return the Proposal unread if you are unable to comply with this requirement.

10. Workday’s Master Subscription Agreement is carefully tailored in accordance with Workday’s business model, and reflects Workday’s customer service philosophy. For that reason, Workday takes exception to indemnifications outside of patent and copyright claims as per Workday’s Master Subscription Agreement.

11. Workday offers its products and services for customers’ internal business use only, and not in connection with any federal prime or subcontracts. Consequently, Workday does not accept federal regulations or “flow downs” other than those applicable to Workday’s business.

12. Existing Customers Only: Workday and your organization have an existing Master Subscription Agreement (“MSA”) which shall serve as the framework for any add-on transaction(s).

13. Joint proposals with partners: Workday may, for your convenience, include partner responses to bring your organization the most comprehensive solution possible. Workday does not resell these solutions and is not offering to act as a prime contractor nor as a joint venture, etc. Each company whose responses are included would contract directly and separately with your organization and be independently responsible for their own deliverables.

14. Joint proposal with VNDLY: Workday may be including VNDLY responses to bring your organization a comprehensive solution. VNDLY, a Workday Company, is a cloud-based vendor management system to manage non-employee workforce programs. VNDLY’s solution is not currently fully integrated with the Workday Service and accordingly, Workday’s HCM/FINS/Analytics Solutions and Workday’s VNDLY solution may be provided under separate MSAs/exhibits and your organization may contract with separate entities.

WORKDAY ® PROPRIETARY AND CONFIDENTIAL 1
©2022 WORKDAY, INC.

Workday’s Contractual Approach
Workday’s industry leading one-to-many model is different from its competition and it isn’t always reflected accurately through the lens of a traditional RFP process. Workday provides all customers the same version of its true SaaS solution that is configurable but not customizable. It is not possible to change the application for any particular customer. Our customers see the following benefits:
• One Security Model. Workday provides protections that traditional software vendors can’t. We build and continually update rigorous safeguards into every aspect of our service to maintain the highest level of security.
• One User Experience. A single experience for all Workday customers that is easy and engaging to use. Workday provides an intuitive, consumer-like experience for both web and mobile users that empowers you to manage your own changes and engage with the workforce. • One Community. Workday customers support each other in a vibrant community where they share knowledge, best practices, and even actual templates they’ve created. It’s also where our customers collaborate on innovation ideas, which in turn helps influence the Workday product roadmap.

An innovative one-to-many model such as this necessitates a consistent contracting approach with accurate descriptions of what we are delivering and how we deliver it. If selected and the parties are entering into the negotiation phase, upon request, Workday agrees to provide a cross-reference as to where provisions are addressed in the Workday contract documents as compared to the sample terms and conditions provided in the RFP.

All materials provided to your organization as part of Workday’s response to this solicitation (collectively, the “Proposal”), may be used solely in connection with your review of this Proposal, provided, however, that:
• You keep all Proposal information in confidence pursuant to the underlying Non-Disclosure Agreement (“NDA”) between the parties if applicable, and/or your jurisdiction’s Open Records or Freedom of Information Act type laws;
• No confidential information contained in this Proposal is used for any purpose other than evaluating Workday’s suitability for the project;
• You agree this Proposal is the copyrighted intellectual property of Workday, and cannot be reproduced or redistributed in any way without the express prior written consent of Workday; and • The Proposal is shared only with your organization’s employees and/or agents on a need to know basis.

In addition, Workday’s industry leading solutions, documentation and methodologies may contain Workday confidential information as well as Workday trade secrets. Notwithstanding anything else set forth in the RFP or content of this Proposal (and as an exception to anything to the contrary set forth therein), Workday requires that our customers and potential customers agree that all materials are kept confidential in accordance with any applicable non-disclosure agreements and/or in accordance with applicable Freedom of Information/Open Records laws in your jurisdiction. Please return the Proposal unread if you are unable to comply with this requirement.

Regardless of any inconsistent terms in the RFP or content of this Proposal, the Proposal is intended as a general description of the products and services that may be provided and the general business relationship Workday is currently contemplating with your organization. The Proposal does not represent or create any contractual obligation or commitment by Workday. While a reasonable good faith attempt has been made to ensure the information contained in the Proposal is correct, Workday does not warrant to the contents of the Proposal. Workday is providing our response pursuant to your requirement. The Confidential Information (as defined in the NDA) that Workday has provided in our response is subject to and governed by the terms and conditions of our NDA with you.

WORKDAY ® PROPRIETARY AND CONFIDENTIAL 2
©2022 WORKDAY, INC.

You agree that any third party portal provider that you choose to facilitate the submission of information by Workday in support of an RFP (“Portal Provider”) is acting as the Customer’s Representative (as defined in the NDA) and, as such, you shall at all times remain responsible for that Portal Provider ’s compliance with the terms of the NDA. Notwithstanding anything to the contrary (including any click through terms required by any Portal Provider), all parties reviewing the information in Workday’s response agree that such information may only be used to assist you in your selection of a service provider. Neither Workday’s response nor anything in it may be compiled with third party information and/or manipulated by you or a Portal Provider in any way.

Please see the Exceptions, Assumptions and Conditions section of the Proposal.

Forward-Looking Statements
This document may contain forward-looking statements for which there are risks, uncertainties, and assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions could differ materially from results implied by the forward-looking statements. Forward-looking statements include any statements regarding strategies or plans for future operations; any statements concerning new features, enhancements or upgrades to our existing applications or plans for future applications; and any statements of belief. Further information on risks that could affect Workday’s results is included in Workday, Inc’s filings with the Securities and Exchange Commission which are available on the Workday investor relations webpage: www.workday.com/company/investor_relations.php Forward-looking statements are subject to and carry a risk of change. Accordingly, Workday assumes no obligation for, shall not be bound by, and does not intend to update any forward-looking statements that may be included in our response.

Trademark Notices: All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders.

A note about copyright: Workday has included copyright notices on its proposal materials. Workday is not seeking to assert any copyright to those portions of its proposal pages which are copied from the Request for Proposal. The copyright in materials copied from the Request for Proposal remains in their original author.

00375627.0 - Confidential
Workday Universal Data Processing Exhibit
Frequently Asked Questions

(For information purposes only, this FAQ does not form part of any contract.) Workday Universal Data Processing Exhibit – City of Santa Maria ©2022 Workday (UDPE Global v22.5) Page 1 of 5
Protecting our customers’ personal data is one of Workday’s highest priorities and is integral to the success of our business. These FAQs provide information to assist customers when (1) selecting Workday as a n enterprise cloud provider to process their workers’ personal data and (2) reviewing Workday’s Universal Data Processing Exhibit.

These FAQs do not form part of the contract and are for informational purposes only.

What is Workday’s role?
Workday acts as a processor or service provider for the personal data our customers submit electronically into our enterprise cloud applications or, where applicable, submit to Workday for implementation and consulting services (“Personal Data”). As such, Workday processes Personal Data on behalf of and according to our customers’ instructions who are the controllers (or businesses).

Does Workday make available a data processing agreement? Workday offers a comprehensive Universal Data Processing Exhibit (“DPE”) that operates seamlessly as part of Workday’s MSA to provide robust contractual terms for Workday’s processing of Personal Data.

The DPE supports Workday's one -to-many service delivery model and our underlying technical and operational processes, such as our certifications, the performance of audits and our use of subprocessors.

Will Workday’s DPE work for companies operating globally? Workday has customers around the globe, so we offer our customers industry -leading data processing terms that address data protection requirements around the globe. Our DPE incorporates the core privacy principles that underlie many international data protection laws.

Traditionally, European data protection laws have been among the world’s strictest. To prov ide our global customers with a robust framework, we have used the strict GDPR requirements as the baseline for our DPE. As new laws take effect, including comprehensive state privacy laws in the United States, we adjust as necessary to ensure continued co mpliance with data protection laws.

Does Workday comply with data protection laws?
Workday complies with all data protection laws directly applicable to Workday.

Nevertheless, it is our customers’ responsibility to determine whether it is appropriate for them to use our enterprise cloud applications to process their Personal Data in light of the specific laws and regulations to which they are subject. It is al so our customers’ responsibility to configure and use our enterprise cloud applications in a manne r consistent with their legal and regulatory obligations.

How does the CCPA apply to Workday’s enterprise services? To the extent the CCPA applies to Workday’s enterprise services, Workday acts as a service provider, which is defined by the CCPA as an ent ity that processes information on behalf of a business. Workday’s customers act as the business, which the CCPA defines as an entity that determines the purposes and means of the processing of consumers’ personal information. (These concepts are similar to the data processor and data controller roles under the EU’s General Data Protection Regulation.)
Under the CCPA, a service provider processes personal information provided by a business for a business purpose pursuant to a written contract, provided that the contract prohibits the entity receiving the information from retaining, using, or disclosing personal information for any purpose other than for the specific purpose of performing the services specified in the contract for the business. Workday’s standard subscription agreement and data protection terms with our customers provide that we can process our customers’ data only to provide the services they’ve contracted for. 00375627.0 - Confidential
Workday Universal Data Processing Exhibit
Frequently Asked Questions

(For information purposes only, this FAQ does not form part of any contract.) Workday Universal Data Processing Exhibit – City of Santa Maria ©2022 Workday (UDPE Global v22.5) Page 2 of 5
Subprocessors
Does Workday use subprocessors?
Workday uses subprocessors to provide the Covered Services . Any subprocessor that Workday engages to process our customers’ Personal Data undergoes a thorough information security and data protection due diligence review and agrees to abide by data protection terms no less protective than the DPE.

Which subprocessors is Workday using?
Workday’s subprocessor list can be accessed through the Workday website at https://www.workday.com/en- us/legal/subprocessors.html.

How does Workday inform our customers about new subprocessors? Workday will update the subprocessor list at least thirty days prior to authorizing a new subprocessor to process Personal Data. Customers can subscribe to receiving email notifications for e ach Covered Service by signing up here. Our customers are responsible for ensuring that the individuals in their organization who need to be notified about new subprocessors (e. g., their Privacy Team or Data Protection Officer) subscribe to the relevant Covered Service email updates and monitor their email accounts.

Can customers object to Workday’s use of a new subprocessor? Where required by law, Workday’s customers can object to Workday’s use of a new subprocessor on reasonable grounds relating to data protection. If Workday decides to retain a subprocessor to which a customer has objected, then the customer has the option to terminate the affected Covered Service.

For International Data Transfers
Is Personal Data transferred outside of Europe in connection with Workday enterprise cloud applications? In order to provide its enterprise cloud applications, Workday may use subprocessors (both Workday affiliates and third parties) located outside the European Economic Area ("EEA"), the United Kingdom (“UK”) and Switzerland (together, "Europe"). For example, Workday provides 24/7 follow-the-sun support which necessarily means a degree of processing data in multiple time zones. For the purpose of international transfers, Workday Limited (our European headquarters in Ireland) is the "data exporter" under the GDPR and our customers are not transferring personal data outside of Europe.

How does Workday protect Personal Data transferred outside of Europe? Workday uses the following data transfer mechanisms to legitimize transfers of Personal Data outside of Europe to meet its compliance duties:

Adequacy Decisions
The European Commission recognizes certain countries around the world as offering an adequate level of protection for personal data. The UK and Switze rland recognize the same countries. Workday relies on adequacy decisions in relation to transfers of Personal Data to New Zealand, Switzerland or the UK.

Binding Corporate Rules
Workday is one of the few companies worldwide to have an approved set of Proc essor Binding Corporate Rules (or “BCRs”). BCRs are a set of internal data protection policies that govern personal data processing within a multinational group. Under its BCRs, Workday can share the Personal Data it processes on behalf of its customers wi thin its group in compliance with EU data protection laws. A list of enterprise cloud applications covered by the BCRs is provided in Addendum B of the DPE. The BCRs are accessible on Workday’s website at https://www.workday.com/en-us/why-workday/security-trust.html. 00375627.0 - Confidential
Workday Universal Data Processing Exhibit
Frequently Asked Questions

(For information purposes only, this FAQ does not form part of any contract.) Workday Universal Data Processing Exhibit – City of Santa Maria ©2022 Workday (UDPE Global v22.5) Page 3 of 5
Standard Contractual Clauses
Workday offers the European Commission’s Standard Contractual Clauses (Commission Implementing Decision 2021/914 of 4 June 2021) (“SCCs” ). The new SCCs were introduced in June 2021 to incorporate additional protections for transferred data.

The UK’s Information Commissioner Office has validate d the European Commission’s SCCs as an equal alternative to the UK only international data transf er agreement (“UK IDTA”). This simplifies the position for businesses with UK data. For consistency across our customer base, we implement the SCCs via the ICO's "UK Addendum" as opposed to the UK IDTA within Workday’s IGDTPA.

Switzerland has recognized the SCCs as the basis for personal data transfers to a country without an adequate level of data protection, provided that the necessary adaptations and amendments are made for use under Swiss data protection legislation (as set out below).

Does Workday’s DPE cover professional services delivered by Workday? Yes, Workday’s DPE covers consulting and professional services delivered by Workday.

General Data Protection Regulation
What is the General Data Protection Regulation?
The General Data Protection Regulation (the “EU GDPR”) is a European data protection law that took effect on May 25, 2018. The EU GDPR sets a global standard for data protection compliance by implementing strict requirements on how organizations handle and protect personal data. Following Brexit, section 3 of the European Union (Withdrawal) Act 2018 brought the EU GDPR into UK law (the "UK GDPR"). For the purpose of our relationship with our customers, at this time, they do not differ in substance, so we refer to both laws collectively as "GDPR." We are committed to supporting our customers’ journey to compliance with the GDPR when they use Workday’s enterprise cloud applications.

How does Workday assist our customers in fulfilling their obligations to resp ond to data subject requests under Chapter III of the GDPR?
Workday offers a suite of configurable features to help customers respond to their workers’ requests to access, correct, delete or restrict the processing of their Personal Data and comply with data portability requests under the GDPR.

What technical and organizational measures has Workday implemented to protect Personal Data? Workday has implemented robust technical and organizational measures designed to protect our customers’ Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data.

However, data security is a shared responsibility. Our customers are responsible for implementing and maintaining privacy protections and security measures for components of the Workday enterprise cloud applications that they control.

Workday is certified to various industry standards such as ISO 27001, 27017, and 27018. See Workday's SOC 2 reports for more information on our technical and organizational measures.

Furthermore, Workday adheres to the EU Cloud Code of Conduct (EUCoC) which provides independent third -party verification of Workday’s technical and organizational measures. According to Article 28 (5) of the EU GDPR, adherence to a Code of Conduct can be used to demonstrate that sufficient guarantees have been made to implement appropriate technical and organizational measures as a data processor. Workday’s adherenc e report can be accessed at https://eucoc.cloud/en/public-register/list-of-adherent-services/. 00375627.0 - Confidential
Workday Universal Data Processing Exhibit
Frequently Asked Questions

(For information purposes only, this FAQ does not form part of any contract.) Workday Universal Data Processing Exhibit – City of Santa Maria ©2022 Workday (UDPE Global v22.5) Page 4 of 5
How does Workday assist our customers fulfilling their obligation to notify personal data breaches? Under the GDPR, our customers, as controllers, must notify the competent data protection supervisory authority without undue delay and, where feasible, not later than 72 hours after becoming aware of a personal data breach, unless the breach is unlikely to result in a risk to the rights and freedoms of natural per sons.

Workday maintains incident response policies and plans, including a security incident policy, an incident response plan and a breach disclosure plan. If Workday becomes aware of a personal data breach affecting our customers’ Personal Data, Workday will notify our customers without undue delay and assist our customers to meet their personal data breach notification obligations by providing the relevant information regarding the personal data breach.

How does Workday assist our customers with the GDP R requirements to conduct data protection impact assessments and prior consultations in relation to their use of a Workday enterprise cloud application? To help identify risks to individuals’ rights, Article 35 of the GDPR requires controllers to carry out a Data Protection Impact Assessment (“DPIA”) if a specific processing activity is likely to result in a “high risk” to the rights and freedoms of an individual.

Where customers require additional information from Workday to carry out a DPIA in relation t o their use of our enterprise cloud applications, they can rely on the information in Workday’s application audit reports and certifications. In addition, our customers can request Workday’s assistance under our optional, fee-based Customer Audit Program.

Does Workday’s DPE meet the GDPR requirements for a data processing agreement? Workday’s DPE addresses the specific data processing agreement requirements laid out in Article 28 of the GDPR. The quick reference checklist below identifies each of the speci fic requirements of Article 28 GDPR and matches them against the relevant sections of Workday’s DPE.

GDPR Requirement Relevant Section in
DPE
Art. 28 (3) Subject-matter and duration of the processing, the nature and purpose of the processing. Sec. 11.1
Art. 28 (3) Type of personal data and categories of data subjects. Sec. 11.1 Art. 28 (3) (a) Processor processes the personal data only on documented instructions from the controller. Sec. 2.2
Art. 28 (3) (b)
Persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

Sec. 5
Art. 28 (3) (c) Processor has taken all measures required pursuant to Article 32 (Security of Processing). Sec. 7
Art. 28 (3) (d) Processor respects the conditions referred to in paragraph 2 and 4 for engaging another processor. Sec. 3
00375627.0 - Confidential
Workday Universal Data Processing Exhibit
Frequently Asked Questions

(For information purposes only, this FAQ does not form part of any contract.) Workday Universal Data Processing Exhibit – City of Santa Maria ©2022 Workday (UDPE Global v22.5) Page 5 of 5
Art. 28 (3) (e)
Processor assists the controller by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of the controller's obligation to respond to requests for exercising the data subject's rights.

Sec. 4
Art. 28 (3) (f)
Processor assists the controller in ensuring compliance with the obligations pursuant to Articles 32 to 36.

Article 32 (Security of processing) Sec. 7
Article 33 (Notification of a personal data breach to the supervisory authority)
Article 34 (Communication of a personal data breach to the data subject) Sec. 6
Article 35 (Data protection impact assessment)
Article 36 (Prior consultation)
Sec. 11.2
Art. 28 (3) (g) Processor will, at the choice of the controller, delete or return all the personal data to the controller after the end of the provision of services. Sec. 9 Art. 28 (3) (h)
Processor makes available to the controller all information necessary to demonstrate compliance with the obligations laid down in this Article and allow for and contribute to audits , including inspections, conducted by the controller or another auditor mandated by the controller.

Sec. 8
00375627.0 – Confidential

UNIVERSAL DATA PROCESSING EXHIBIT

Workday Universal Data Processing Exhibit – City of Santa Maria ©2022 Workday (UDPE Global v22.5) Page 1 of 11
This Universal Data Processing Exhibit is an exhibit to the Agreement between Workday and Customer and sets forth the obligations of the parties regarding the Processing of Personal Data pursuant to such Agreement.

1. Definitions
Unless otherwise defined below, all capitalized terms have the meaning given within the applicable Agreement and/or exhibits thereto.
“Agreement” means the MSA, the Professional Services Agreement, and Order Forms, including any exhibits or attachments applicable to the Covered Service.
“CCPA” means the California Consumer Privacy Act, Cal. Civ. Code § 1798.100 et seq., and its implementing regulations.
“Covered Data” means (i) Customer Data, (ii) Professional Services Data, and (iii) any other electronic data or information submitted by or on behalf of Customer to a Covered Service. “Covered Service” means (i) any Service provided under an Order Form that specifically refers to this DPE, and/or, (ii) any Professional Services.
“Customer Audit Program” means Workday’s optional, fee-based customer audit program as described in the Customer Audit Program Order Form for Covered Services. “Data Controller” or “Controller” means the entity which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data.
“DPE” means this Universal Data Processing Exhibit including any appendices, annexures or documents incorporated by reference.
“Data Processor” or “Processor” means the entity which Processes Personal Data on behalf of the Data Controller, including as applicable any “service provider” as that term is defined by the CCPA. “Data Protection Laws” means all data protection laws applicable to the Processing of Personal Data under this DPE, including local, state, national and/or foreign laws, treaties, and/or regulations, including without limitation the GDPR, and implementations of the GDPR into national law, and CCPA, in each case as may be amended or superseded from time to time.
“Data Subject” means the person to whom the Personal Data relates. “Europe” or “European” means the European Economic Area (“EEA”), the United Kingdom (“UK”), and Switzerland. “GDPR” means either or both the (i) General Data Protection Regulation (EU) 2016/679 ("EU GDPR"), and (ii) the EU GDPR as it forms part of UK law by virtue of section 3 of the European Union (Withdrawal) Act 2018 (" UK GDPR") as the context may require.
“Personal Data” means any Covered Data that relates to an identified or identifiable natural person. “Personal Data Breach” means (i) a ‘personal data breach’ as defined in the GDPR affecting Personal Data, and (ii) any Security Breach affecting Personal Data.
“Processing” or “Process” means any operation or set of operations performed on Personal Data or sets of Personal Data, such as collecting, recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing by transmission, disseminating or otherwise making available, aligning or combining, restricting, erasing or destroying.
“Professional Services” means the professional or consulting services provided to Customer under a Professional Services Agreement.
“Professional Services Agreement” means any agreement between the parties for the provision of consulting or professional services, including but not limited to the following agreements or terms: the Professional Services 00375627.0 – Confidential

UNIVERSAL DATA PROCESSING EXHIBIT

Workday Universal Data Processing Exhibit – City of Santa Maria ©2022 Workday (UDPE Global v22.5) Page 2 of 11
Agreement, the Delivery Assurance terms, the Professional Services Addendum, and/or the Consulting and Training Addendum and Amendment.
“Professional Services Data ” means electronic data or information that is provided to Workday under a Professional Services Agreement for the purpose of b eing input into a Service, or Covered Data accessed within or extracted from the Customer’s tenant or instance to perform the Professional Services. “Restricted Country” means: (i) where the EU GDPR applies, a country outside of the EEA which is not subje ct to an adequacy determination by the European Commission; (ii) where the UK GDPR applies, a country outside the UK which is not based on adequacy regulations pursuant to Section 17A of the UK Data Protection Act 2018 as amended or replaced (“UK DPA”); and (iii) where the Swiss Federal Act on Data Protection of June 19, 1992 as amended or replaced (“Swiss FADP”) applies, a country outside Switzerland which has not been recognized to provide an adequate level of protection by the Federal Data Protection and Information Commissioner. "Restricted Transfer" means: (i) where the EU GDPR applies, a transfer of Personal Data from the EEA to a Restricted Country; (ii) where the UK GDPR applies, a transfer of Personal Data from the UK to a Restricted Country; and (i ii) where the Swiss FADP applies, a transfer of Personal Data from Switzerland to a Restricted Country. “SCCs” means (i) where the EU GDPR applies, the standard contractual clauses annexed to the European Commission’s Implementing Decision 2021/914 of 4 Ju ne 2021 for the transfer of Personal Data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council (" EU SCCs"); and (ii) where the UK GDPR applies, the “International Data Transfer Addendum to the EU Commission Standard Contractual Clauses” issued by the Information Commissioner under s.119A(1) of the UK DPA ("UK Addendum"). “Subprocessor” means a Workday Affiliate or third -party entity engaged by Workday or a Workday Affiliate as a Data Processor under this DPE.
“Subprocessor List” means the subprocessor list identifying the Subprocessors that are authorized to Process Personal Data, accessible through Workday’s website (currently located at https://www.workday.com/en- us/legal/subprocessors.html).
“Workday BCRs” or “BCRs” means Workday’s Processor Binding Corporate Rules. The Workday BCRs are accessible through Workday’s website (currently located at https://www.workday.com/en-us/why-workday/security-trust.html).

2. Processing Personal Data

2.1 Scope and Role of the Parties. This DPE applies to the Processing of Personal Data by Workday to provide the Covered Service. For the purposes of this DPE, Customer is the Data Controller and Workday is the Data Processor, except when Customer acts as a Data Processor of Personal Data, in which case Workday is a subprocessor.

2.2 Instructions for Processing. Workday shall Process Personal Data in accordance with Customer’s documented instructions. Customer instructs Workday to Process Personal Data to provide the Covered Service in acco rdance with the Agreement (including this DPE) and as further specified via Customer’s use of the Covered Service. Customer may provide additional instructions to Workday to Process Personal Data, however Workday shall be obligated to perform such additional instructions only if they are consistent with the terms and scope of the Agreement and this DPE. To the extent the CCPA applies to Personal Data, Workday will not (i) Sell Personal Data, nor (ii) retain, use or disclose Personal Data for any purpose other than to provide the Covered Services in accordance with the Agreement. The Term “Sell” shall have the meaning set forth in the CCPA.

2.3 Compliance with Laws. Workday shall comply with all Data Protection Laws applicable to Workday in its role as a Data Processor Processing Personal Data. Customer shall comply with all Data Protection Laws applicable to Customer as a Data Controller and shall obtain all necessary consents, and provide all necessary notifications, to Data Subjects to enable Workday to carry out lawfully the Processing contemplated by this DPE. Customer shall ensure that any instruction it issues to Workday complies with applicable Data Protection Laws. Workday shall inform Customer without undue delay if, in its reasonable opinion, an instruction issued by Customer violates applicable European Data Protection Laws. 00375627.0 – Confidential

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3. Subprocessors

3.1 Use of Subprocessors. Customer hereby agrees and provides a general authorization that Workday and Workday Affiliates may engage Subprocessors. Workday or the relevant Workday Affiliate engaging a Subprocessor shall ensure that such Subprocessor has entered into a written agreement that is no less protective than this DPE. Workday shall be liable for the acts and omissions of any Subprocessors to the same ex tent as if the acts or omissions were performed by Workday.

3.2 Notification of New Subprocessors. Workday shall make available to Customer a Subprocessor List and provide Customer with a mechanism to obtain notice of any updates to the Subprocessor List. At least thirty (30) days prior to authorizing any new Subprocessor to Process Personal Data, Workday shall provide notice to Customer by updating the Subprocessor List.

3.3 Subprocessor Objection Right. This Section 3.3 shall apply only where and to the extent that Customer is established within Europe or where otherwise required by Data Protection Laws applicable to Customer. In such event, if Customer objects on reasonable grounds relating to data protection to Workday’s use of a new Subprocessor then Customer shall promptly, and within fourteen (14) days following Workday’s notification pursuant to Section 3.2 above, provide written notice of such objection to Workday. Should Workday choose to retain the objected -to Subprocessor, Workday will notify Customer at least fourteen (14) days before authoriz ing the Subprocessor to Process Personal Data and Customer may terminate the relevant portion(s) of the Covered Service within thirty (30) days. Upon any termination by Customer pursuant to this Section, Workday shall refund Customer any prepaid fees for t he terminated portion(s) of the Covered Service that were to be provided after the effective date of termination.

4. Data Subject Rights

4.1 Assistance with Data Subject Requests. Workday will, in a manner consistent with the functionality of the Covered Service and Workday’s role as a Data Processor, provide reasonable support to Customer to enable Customer to respond to Data Subject requests to exercise their rights under applicable Data Protection Laws (“Data Subject Requests”).

4.2 Handling of Data Sub ject Requests. For the avoidance of doubt, Customer is responsible for responding to Data Subject Requests. If Workday receives a Data Subject Request or other complaint from a Data Subject regarding the Processing of Personal Data, Workday will promptly f orward such request or complaint to Customer, provided the Data Subject has given sufficient information for Workday to identify Customer.

5. Workday Personnel
Workday shall require screening of its personnel who may have access to Personal Data and shall require such personnel (i) to Process Personal Data in accordance with Customer’s instructions as set forth in this DPE, (ii) to receive appropriate training on their responsibilities regarding the handling and safeguarding of Personal Data; and (iii) to b e subject to confidentiality obligations which survive their termination of employment.

6. Personal Data Breach
If Workday becomes aware of a Personal Data Breach, it shall without undue delay notify Customer in accordance with the Security Breach provisions of the MSA. Workday shall take appropriate measures to address and mitigate the adverse effects of the Personal Data Breach. To the extent Customer requires additional information from Workday to meet its Personal Data Breach notification obligations u nder applicable Data Protection Laws, Workday shall provide reasonable assistance to provide such information to Customer taking into account the nature of Processing and the information available to Workday.

7. Security of Processing
Workday shall impleme nt and maintain appropriate technical and organizational measures to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data as described in the Universal Security Exhibit.
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8. Audit
Customer agrees that, to the extent applicable, Workday’s then -current SOC 1 and SOC 2 audit reports (or comparable industry-standard successor reports) and/or Workday’s ISO certifications will be used to satisfy any audit or inspection requests by or on behalf of Customer, and Workday shall make such reports available to Customer. If Customer requires additional information, including information necessary to demonstrate compliance with this DPE, or an audit related to the Covered Service, such i nformation and/or audit shall be made available in accordance with Workday’s Customer Audit Program.

9. Return and Deletion of Personal Data
Upon termination of the Covered Service, Workday shall return and delete Personal Data in accordance with the relevant provisions of the Agreement.

10. Transfers of European Personal Data

10.1 Transfer Safeguards. The transfer safeguards listed below shall apply to all Restricted Transfers.

10.2 BCRs. For the Covered Services identified in Addendum B, the Workday BCRs apply to the Processing of Personal Data of a Customer or Customer Affiliate established in the EEA. In this event, all provisions of the Workday BCRs are incorporated by this reference a nd shall be binding and enforceable for Customer according to Section 1.4 of the Workday BCRs as if they were set forth in this DPE in their entirety. If any conflict or inconsistency arises between thi s DPE and the Workday BCRs, the Workday BCRs shall prevail.

10.3 Processor-to-Processor SCCs. Where Workday is located within Europe, Workday has implemented and complies with the SCCs for any Restricted Transfers of Personal Data from Workday (as “data exporter”) to Subprocessors (as “data importers”).

10.4 Controller-to-Processor SCCs. Where Workday is located in a Restricted Country, the SCCs will apply to any Restricted Transfers from Customer (as “data exporter”) to Workday (as “data importer”) as follows:

10.4.1 EU Personal Data. In relation to Personal Data protected by the EU GDPR, the EU SCCs will apply completed as follows:
(i) Module 2 applies unless the Customer is a Processor in which case Module 3 applies; (ii) in Clause 7, the optional docking clause will not apply; (iii) in Clause 9, Optio n 2 will apply, and the time period for prior notice of subprocessor changes will be in accordance with the notification process set out in Section 3.2 of this DPE; (iv) in Clause 11, the optional redress language will not apply; (v) in Clause 17, Option 1 will apply, and the EU SCCs will be governed by the law specified in the MSA, provided that law is an EEA Member State law recognizing third party beneficiary rights, otherwise, the laws of Ireland apply; (vi) in Clause 18(b), disputes shall be resolved b efore the courts specified in the MSA, provided these courts are located in an EAA Member State, otherwise those courts shall be the courts of Ireland; (vii) Annex I of the EU SCCs shall be deemed completed with the information set out in Annex I to this DPE; and (viii) Annex II of the EU SCCs shall be deemed completed with the information set out in Annex II to this DPE.

10.4.2 UK Personal Data. In relation to Personal Data protected by the UK GDPR (“UK Personal Data”) , the UK Addendum will apply as follows:
(i) the EU SCCs, completed as set out in Section 10.4.1 above, shall also apply to transfers of UK Personal Data; 00375627.0 – Confidential

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(ii) the UK Addendum shall be deemed executed (and incorporated by this reference) between the transferring Customer and Workday, and the E U SCCs shall be deemed amended as specified by Part 2 (Mandatory Clauses) of the UK Addendum in respect of the transfer of UK Personal Data; (iii) Tables 1 to 3 of the UK Addendum shall be deemed completed with relevant information from within this DPE and the EU SCCs, completed as set out in Section 10.4.1 above;
(iv) the start date of the UK Addendum (as set out in Table 1) shall be the effective date of this DPE; and (v) Table 4 of the UK Addendum shall be deemed completed “neither party”.

10.4.3 Swiss Personal Data. In relation to Personal Data protected by the Swiss F ADP, the EU SCCs will apply amended and adapted as follows:
(i) the Swiss Federal Data Protection and Information Commissioner is the exclusive supervisory authority; (ii) the term "membe r state" must not be interpreted in such a way as to exclude Data Subjects in Switzerland from the possibility of suing for their rights in their place of habitual residence (Switzerland) in accordance with Clause 18; and (iii) references to the GDPR in th e EU SCCs shall also include the reference to the equivalent provisions of the Swiss FADP.

10.4.4 Clarifications. The SCCs will be subject to the following clarifications:
(i) Workday will allow Customer to conduct audits as described in the SCCs in accordance with Section 8 of this DPE. (ii) Customer consents to Workday appointing Subprocessors in accordance with Section 3 of this DPE, and Customer may exercise its right to object to Subprocessors under the SCCs in the manner set out in Section 3. (iii) Workday shall return and delete Customer’s data in accordance with Section 9 of this DPE. (iv) Customer agrees that any assistance that Workday provides to Customer under the SCCs shall be provided through the Customer Audit Program.
(v) Nothing in this Sec tion 10.4 of this DPE varies or modifies the SCCs nor affects any supervisory authority’s or Data Subject’s rights under the SCCs. If any provision of this DPE contradicts, directly or indirectly, the SCCs, the SCCs shall prevail.

11. Additional European Terms

11.1 Description of Processing . The agreed subject-matter, the nature, purpose and duration of data processing, the types of Personal Data and categories of Data Subjects are set forth in Addendum A to this DPE.

11.2 Data Protection Impact Assessments (“DPIA(s)”) and Prior Consultations. Customer agrees that, to the extent applicable, Workday’s then -current SOC 1 and SOC 2 audit reports (or comparable industry -standard successor reports) and/or Workday’s ISO certifications will be used to carry out Customer’s DPIAs and prior consultations, and Workday shall make such reports available to Customer. To the extent Customer requires additional assistance to meet its obligations under GDPR Article 35 and 36 to carry out a DPIA and prior consultation with the competent supervisory authority related to Customer’s use of the Covered Service, Workday will, taking into account the nature of Processing and the information available to Workday, provide such assistance to Customer through the Customer Audit Program.

12. General Provisions

12.1 Customer Affiliates. Customer is responsible for coordinating all communication with Workday on behalf of its Affiliates with regard to this DPE. Customer represents that it is authorized to enter into this DPE and any SCCs entered into under this DPE, issue instructions, and make and receive any communications or notifications in relation to this DPE on behalf of its Affiliates.
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12.2 Termination. The term of this DPE will end simultaneously a nd automatically at the later of (i) the termination of the Agreement or, (ii) when all Personal Data is deleted from Workday’s systems.

12.3 Conflict. This DPE is subject to the non -conflicting terms of the Agreement. With regard to the subject matter of this DPE, if inconsistencies between the provisions of this DPE and the Agreement arise, the provisions of this DPE shall prevail with regard to the parties’ data protection obligations.

12.4 Customer Affiliate Enforcement. Customer’s Affiliates may enforce the terms of this DPE directly against Workday, subject to the following provisions:
i. Customer will bring any legal action, suit, claim or proceeding which that Affiliate would otherwise have if it were a party to the Agr eement (each an “ Affiliate Claim ”) directly against Workday on behalf of such Affiliate, except where the Data Protection Laws to which the relevant Affiliate is subject require that the Affiliate itself bring or be party to such Affiliate Claim; and ii. for t he purpose of any Affiliate Claim brought directly against Workday by Customer on behalf of such Affiliate in accordance with this Section, any losses suffered by the relevant Affiliate may be deemed to be losses suffered by Customer.

12.5 Remedies. Customer’s remedies (including those of its Affiliates) with respect to any breach by Workday, its Affiliates and Subprocessors of the applicable terms of this DPE, and the overall aggregate liability of Workday and its Affiliates arising out of, or in connection with the Agreement (including this DPE) will be subject to any aggregate limitation of liability that has been agreed between the parties under the Agreement.

12.6 Miscellaneous. The section headings contained in this DPE are for reference purposes only and shall not in any way affect the meaning or interpretation of this DPE.

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ADDENDUM A
Description of Processing

ANNEX I
A. LIST OF PARTIES
Data exporter
Data exporter: Customer

Contact details: The individuals designated as named contacts by Customer in Customer’s account

Relevant activities: Use of Workday’s enterprise cloud applications.

Signature and Date: By entering into the Agreement, data exporter is deemed to have signed these SCCs incorporated herein as of the effective date of the Agreement.

Data exporter role: The data exporter’s role is set forth in the DPE.

Data importer
Data importer: Workday

Contact details: Workday Privacy Team, [email protected]

Relevant activities: Provide and support enterprise cloud applications, including human resource and financial management.

Signature and Date: By entering into the Agreement, data importer is deemed to have signed these SCCs incorporated herein as of the effective date of the Agreement.

Data importer role: Processor

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B. DESCRIPTION OF TRANSFER
Categories of data subjects whose personal data is transferred

1. Customer’s job applicants, candidates, current and former employees and other workers, as well as related persons.

2. Employees or contact persons of Customer’s prospects, customers, business partners and suppliers.

Categories of personal data transferred
Customer determines the categories of personal data processed within Covered Services subscribed to. Typically, the transferred personal data will include the categories of data identified below:

1. Applicants, employees and other workers: Name; contact information (including home and work address; home and work telephone numbers; mobile telephone numbers; web address; instant messenger; home and work email address); marital status; citizenship information; visa information; national and go vernmental identification information; drivers’ license information; passport information; banking details; military service information; date of birth and birth place; gender; employee identification information; education, language(s) and special competencies; certification information; probation period and employment duration information; job or position title; business title; job type or code; business site; company, supervisory, cost center and region affiliation; work schedule and status (full-time or part-time, regular or temporary); compensation and related information (including pay type and information regarding raises and salary adjustments); payroll information; allowance, bonus, commission and stock plan information; leave of absence information ; employment history; work experience information; information on internal project appointments; accomplishment information; training and development information; award information; membership information.

2. Related persons: Name and contact information of d ependents or beneficiaries (including home address; home and work telephone numbers; mobile telephone numbers); date of birth; gender; emergency contacts; beneficiary information; dependent information.

3. Prospects, customers, business partners and suppliers : Name and contact information (including work address; work telephone numbers; mobile telephone numbers; web address; instant messenger; work email address); business title; company.

4. Learners: Name and contact information (including work address; work tel ephone numbers; mobile telephone numbers; instant messenger; work email address); business title; company; enrollment information, including completion of courses, exam results and feedback provided.

Sensitive data transferred (if applicable) and applied r estrictions or safeguards that fully take into consideration the nature of the data and the risks involved, such as for instance strict purpose limitation, access restrictions (including access only for staff having followed specialized training), keeping a record of access to the data, restrictions for onward transfers or additional security measures.

Unless otherwise agreed, the transferred Personal Data may comprise special categories of personal data, such as ethnicity, religious beliefs, trade union me mbership information and health data (employee sick leave, disability information). Taking into consideration the nature of the data and the risk of varying likelihood and severity for the rights and freedoms of natural persons, Workday has implemented the technical and organizational measures as described in Annex II, including specialized training of staff and system access logs, to ensure an appropriate level of protection for such sensitive data.

Frequency of the transfer (e.g. whether the data is transferred on a one-off or continuous basis) Transfers will be made on a continuous basis.
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Nature of the processing
Workday acts as a processor for the Personal Data Customer submits electronically into Workday’s enterprise cloud applications or provides to Workday in connection with a Professional Services engagement.

1. Processing Personal Data to set up, operate, maintain and support the enterprise cloud applications

2. Storage of Personal Data in secure data centers

3. Provision of Professional Services

Purpose(s) of the data transfer and further processing
Provide and support enterprise cloud applications, including human resource and financial management.

The period for which the personal data will be retained, or, if that is not possible, the criteri a used to determine that period
Personal data will be retained for the duration of the Agreement in accordance with DPE Section 12.2t.

For transfers to (sub-) processors, also specify subject matter, nature and duration of the processing The subject matte r and duration of the processing is outlined above within this Annex. The nature of the specific sub - processing services are further particularized within the Subprocessor List (currently located at:
https://www.workday.com/en-us/legal/subprocessors.html).

C. COMPETENT SUPERVISORY AUTHORITY
Identify the competent supervisory authority/ies in accordance with Clause 13 The competent supervisory authority determined in accordance with Cla use 13 of the EU SCCs unless required otherwise by DPE Sections 10.4.2 (UK Personal Data) and 10.4.3 (Swiss Personal Data). 00375627.0 – Confidential

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ANNEX II
Technical and Organizational Measures
The technical and organizational measures set forth in the Security Exhibit have been implemented by the data importer to ensure an appropriate level of security, taking into account the nature, scope, context and purpose of the processing, and the risks for the rights and freedoms of natural persons.

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ADDENDUM B
BCR Covered Services

Covered Service Applicable SKU Names
HCM/FIN/ANALYTICS Human Capital Management, Cloud Connect for Benefits, Workday Payroll, Cloud Connect for Third Party Payroll, Time Tr acking, Recruiting, Learning (excluding Media Cloud), Learning for Extended Enterprise, Core Financials, Expenses, Procurement, Inventory, Grants Management, Projects, Projects Billing, Workday Prism Analytics and Student
Workday Adaptive Planning Workday Adaptive Planning SKUs, such as Planning & Analytics, Workforce Planning, Financial Planning, Sales Planning, Operational Planning, however defined in the applicable order form.

Workday Extend Workday Cloud Platform

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©2019 Workday 19.5 Page 1 of 2
This Workday Universal Security Exhibit applies to the Covered Service and Covered Data. Capitalized terms used herein have the meanings given in the Agreement, including attached exhibits, that refers to this Workday Universal Security Exhibit.

Workday m aintains a comprehensive, written information security program that contains administrative, technical, and physical safeguards that, taking into account the state of the art, the costs of implementation and the nature, scope, contex t and purposes of processing of Covered Data as well as the associated risks, are appropriate to (a) the type of information that Workday will store as Covered Data; and (b) the need for security and confidentiality of such information. Workday’s security program is designed to:
 Protect the confidentiality, integrity, and availability of Covered Data in Workday’s possession or control or to which Workday has access;
 Protect against any anticipated threats or hazards to the confidentiality, integrity, and availability of Covered Data;  Protect against unauthorized or unlawful access, use, disclosure, alteration, or destruction of Covered Data;  Protect against accidental loss or destruction of, or damage to, Covered Data; and  Safeguard information as set forth in any local, state or federal regulations by which Workday may be regulated.

Without limiting the generality of the foregoing, Workday’s security program includes:

1. Security Awareness and Training. Mandatory employee security awareness and training programs, which include:
a) Training on how to implement and comply with its information security program; and b) Promoting a culture of security awareness.

2. Access Controls. Policies, procedures, and logical controls:
a) To limit access to its information systems and the facil ity or facilities in which they are housed to properly authorized persons;
b) To prevent those workforce members and others who should not have access from obtaining access; and c) To remove access in a timely basis in the event of a change in job respon sibilities or job status.

3. Physical and Environmental Security. Controls that provide reasonable assurance that access to physical servers at the data centers housing Covered Data is limited to properly authorized individuals and that environmental cont rols are established to detect, prevent and control destruction due to environmental extremes.

4. Security Incident Procedures. A security incident response plan that includes procedures to be followed in the event of any security breach of any application or system directly associated with the accessing, processing, storage or transmission of Covered Data.

5. Contingency Planning. Policies and procedures for responding to an emergency or other occurrence (for example, fire, vandalism, system fa ilure, pandemic flu, and natural disaster) that could damage Covered Data or production systems that contain Covered Data.

6. Audit Controls. Technical or procedural mechanisms put in place to promote efficient and effective operations, as well as compliance with policies.

7. Data Integrity. Policies and procedures to ensure the confidentiality, integrity, and availability of Covered Data and to protect it from disclosure, improper alteration, or destruction.

8. Storage and Transmission Security . Security measures to guard against unauthorized access to Covered Data that is being transmitted over a public electronic communications network or stored electronically. 00375627.0 - Confidential

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9. Secure Disposal. Policies and procedures regarding the secure disposal of ta ngible property containing Covered Data, taking into account available technology so that such data cannot be practicably read or reconstructed.

10. Assigned Security Responsibility . Assigning responsibility for the development, implementation, and mainte nance of its information security program, including:
a) Designating a security official with overall responsibility; and b) Defining security roles and responsibilities for individuals with security responsibilities .

11. Testing. Regularly testing the ke y controls, systems and procedures of its information security program to validate that they are properly implemented and effective in addressing the threats and risks identified.

12. Monitoring. Network and systems monitoring, including error logs on s ervers, disks and security events for any potential problems. Such monitoring includes:
a) Reviewing changes affecting systems handling authentication, authorization, and auditing; b) Reviewing privileged access to Workday production systems processing Covered Data; and c) Engaging third parties to perform network vulnerability assessments and penetration testing on a regular basis.

13. Change and Configuration Management. Maintaining policies and procedures for managing changes Workday makes to production systems, applications, and databases processing Covered Data. Such policies and procedures include:
a) A process for documenting, testing and approving the patching and maintenance of the Covered Service; b) A security patching process that requires patching systems in a timely manner based on a risk analysis; and c) A process for Workday to utilize a third party to conduct web application level security assessments. These assessments generally include testing, where applicable, for:
i) Cross-site request forgery
ii) Services scanning
iii) Improper input handling (e.g. cross-site scripting, SQL injection, XML injection, cross-site flashing) iv) XML and SOAP attacks
v) Weak session management
vi) Data validation flaws and data model constraint inconsistencies vii) Insufficient authentication
viii) Insufficient authorization

14. Program Adjustments. Workday monitors, evaluates, and adjusts, as appropriate, the security program in light of:
a) Any relevant changes in technology and any internal or external threats to Workday or the Covered Data; b) Security and data privacy regulations applicable to Workday; and c) Workday’s own changing business arrangements, such as mergers and acquisitions, alliances and joint ventures, outsourcing arrangements, and changes to information systems. 00375627.0 - Confidential

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Frequently Asked Questions about the Workday Contract Documents

Thank you for reviewing Workday’s contract documents! We recognize that sometimes attorneys and contract professionals are asked to review an agreement without a good picture of what is being purchased and how it works. We hope to provide an explanation of Workday’s products and methodologies through this FAQ and that it will prove useful as you review the Workday documents. This FAQ does not form part of the contract and will be deleted in the next version of the contract documents you receive. In addition to this FAQ, the attached Agreement has comments embedded throughout the Agreement to highlight some areas where we may need to tailor the Agreement to better fit y our organization. You do not need to delete these highlighted comments, as Workday will remove them automatically in the next version.

1. What is my organization purchasing from Workday?
Workday provides fully functional enterprise cloud applications through the web using a genuine one-to -many cloud delivery model. Workday updates the Service and backs up the data. All customers are on the same version of Workday’s applications so that all customers on a specific application are on the same release using the same operational infrastructure and the same security and support operations. Workday’s Service is highly configurable by each customer; however, the Service is not customizable.

2. How is Workday’s Service different from installed, on premise software? Workday’s cloud-based, mobile-first applications operate on a true one-to -many business model. Some cloud providers are essentially an outsourced hosting provider, serving a customized version of another company’s software or of their own installed and customized software, which leads to burdensome upgrades and may result in associated maintenance fees. Workday’s one-to -many business model allows for a more cost -effective delivery of solutions by keeping all customers on the same release at all times. Workday customers avoid costly and disruptive upgrades; and Workday
handles the upgrade process during its normal support windows.

3. How does Workday protect the data?
Workday’s development methodology includes Privacy by Design. Protecting the security and privac y of our customers’ data is a top priority for Workday. Workday maintains a comprehensive security program that takes into account the nature and purposes of the Service, the legal and regulatory environment, and our customers’ need for security and confidentiality. Workday monitors, evaluates, and adjusts this security program in light of changing technology and the changing legal and business environments in which it operates. More details are described below and in Question 4.

Data Security:
• Controls: Workday's security program uses controls described in Workday's Universal Security Exhibit as documented in Workday's most recent third-party SOC Reports. Because our SOC reports are SOC Type II audits, independent auditors attest to the operating effectiveness of our security controls. Through our SOC reports, Workday provides customers with objective evidence that Workday is maintaining its security controls as claimed, by verifying the results of the audited testing of controls as they are recorded in t he audit reports.

Workday makes our SOC reports available to our customers, providing independent verification of and visibility into the security controls protecting their data. Workday provides additional protection in Section 5 of the Agreement in whic h Workday contractually commits that our security controls will not be materially decreased during the term of the Agreement.
• Background Screening: Workday performs background checks on employees who will interact with Customer Data. Our SOC reports list the tests we perform and confirm that Workday has indeed performed them. • Employee Training: Workday is proud of our employee training. Workday’s Universal Security Exhibit requires, and the SOC report confirms the types of training Workday provides our personnel.

Data Privacy:
• Universal Data Processing Exhibit: The Agreement includes an exhibit that details the terms and conditions applicable to Workday’s processing of Personal Data, which makes up a part of our Customer Data. This Universal Data Processing Exhibit provides our customers with contractual protections relating to Workday’s practices, as well as our compliance with data protection laws applicable to Workday as a data processor.

Compliance:
• Compliance with Laws: In Section 6 of the Agreement, Workday warrants that it will comply with all Laws applicable to its performance of the Agreement.
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Depending upon which Workday Services a customer selects, the Workday’s Service may store human resources data, financial information, or student data. Workday regards all Customer Data as confidential and does not distinguish differences in its treatment of personally identifiable information or other Customer Data, holding all to equally high standards. Customer Data are encrypted in the database within the secured data centers. Workday does not access or use Customer Data for any purpose unrelated to delivering, supporting, improving and maintaining the Cloud services without a separate agreement pertaining to any additional use. In this manner, customers remain in control of their data and are responsible for determining appropriate data access and use for the parties they authorize.

Because Workday runs the Workday Service for all customers on the basis of a single customer experience with a standard approach to security, production support, service availability, and data privacy, we provide all customers with the same level of protection. W orkday's ability to provide a consistently high level of service relies on the standardization of our processes, including security and data privacy methodologies. The details of Workday's controls are always available to customers through the Universal Security Exhibit, Service Level Agreement, Universal Data Processing Exhibit, and the SOC audit reports. These controls are all incorporated as obligations in the Agreement, with a warranty that Workday will never materially decrease these obligations. For this reason, Workday does not agree to individual customer security policies or data definitions as this is not practical in light of Workday’s business model, nor desirable in a multi-tenant delivery model.

4. Why can't my security and privacy exhibits be joined to the contract? As a true cloud provider, Workday operates a multi-tenanted platform where all customers share a platform and single version of the application with logical segregation of data between customers. All of our security controls are designed from the ground up for a native cloud environment, and a consistent set of security controls is applied to our Services, including all environments where data from our customers is present. This means, however, that we cannot contractually commit to individual customers’ security or privacy standards, polices, or definitions without breaking our business model.

Workday maintains a formal and comprehensive security program designed to ensure the accessibility, confidentiality, and integrity of Customer Data, and protect against security threats and data breaches, while preventing unauthorized access. These controls form part of our business model and enable Workday to meet our SLA commitments around Service Availability, recovery time objective, recovery point objective, and security while also enabling Workday to continually enhance and develop our security and privacy programs to the benefit of all customers. The specifics of Workday’s security program are detailed in our Universal Security Exhibit, our third-party security audits, and through Workday’s international certifications. Workday commits to never materially decrease the protections provided by our then current audit reports and the Exhibits to the Agreement, and the Documentation. In addition, our privacy controls are described in our Universal Data Processing Exhibit, so customers have contractual commitments detailing how Workday complies with data protections laws applicable to Workday in our role as a data processor.

5. How do we get our data back when the relationship ends? Customers always own their data throughout the course of the relationship. (See Section 3 of the Agreement, “Proprietary Rights”). Customers can download copies of their data stored in the Workday Service at any time during the Term.

Workday has a standard process for a final data download upon termination of relationship, which can also be found in the Agreement (see Section 9 for the sub-section entitled “Retrieval of Customer Data”).

6. Does Workday offer an SLA?
Yes, Workday has a service level agreement, so customers always know Workday’s commitments regarding service levels. The success of Workday's cloud delivery business model is predicated upon the efficiency of multi-tenant infrastructure. Since Workday has the same operational business model for our entire customer base, the SLA cannot be modified by any individual customer. Workday provides service credits in the event of certain SLA failures that can be found in the SLA Credit provision of the Agreement (see Section 10.11 for the sub-section entitled “Workday SLA Service Credits”).

7. Does Workday provide protection against fraud in the selection process? Yes. Workday addresses concerns about procurement fraud a little differently from what some customers may be used to, but still offers robust protection against fraud during the selection process.

Workday does not attach the RFP or proposal to its agreements, as this methodology isn’t consistent with Workday’s one to many business model. Workday’s Service is highly configurable but not customizable. Additionally, Workday provides numerous updates that increase functionality and can provide stronger security and other protections over time.

Therefore, it is quite likely that the Service has improved between the time a prospective customer issues an RFP, 00375627.0 - Confidential

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vendors respond, the customer reviews and awards, and the parties begin negotiations. Workday’s frequent release schedule means that any proposal describing features and functionality is a snapshot in time which becomes outdated in part by the next release. Although the configuration/deployment process is shorter with Workday’s Service than with typical installed software equivalents, there are likely to be multiple additional updates by the time the Workday Service goes live, making the proposal substantially out of sync with what is actually being delivered.

Instead of warranting to functional specifications in the RFP or attaching RFP responses to the contract, Workday provides an ongoing warranty to the Workday Documentation (which is the administrative guide for the Service) that persists for the lifetime of the subscription. Workday’s Documentation is online and available to customers as part of the Workday Service. This means that instead of warranting for a f inite period, Workday will be warranting that as long as a customer subscribes to the Workday Service, it will materially conform to its then-current Documentation. Additionally, Workday warrants that changes to the Workday Service will not materially dec rease functionality of the Workday Service.

Accordingly, customers receive a long-term warranty that functionality will not materially degrade despite changes in delivery technology. Furthermore, Workday does not limit its direct liability for fraud, so our customers have a strong protection against any kind of fraud in the procurement process. We believe that these protections offer a much stronger protection than what has typically been provided for commercial software. When vendors attach RFPs and proposals to contracts, they usually do so in a way which provides a warranty that is either only for the version of the software that was current when the proposal was written, or only for a very limited time (1-2 years), so it would often expire before the customer was using the solution in production.

8. What is Workday’s pricing methodology?
Workday’s business model is structured on a multi- year subscription with a pricing model based on the number of workers, other size metrics, and, for some services, usage. During the contractually agreed upon term, the subscription fee may not be reduced. Thus, Workday cannot accommodate a customer’s request to decrease their payments to Workday based upon a reduction in customer’s employee count or applicable usage regardless of the reason for such reduction (customer downsizing, customer acquired by another entity, etc.).

9. Does Workday offer a termination for convenience?
Workday does not agree with the concept of “termination for convenience.” A fundamental element of Workday's business model is that the parties enter into a multi-year agreement to which both parties are committed during the specified term.

The only exception is where there is a statutory mandate requiring such a right, and it will impact Workday’s flexibility when it comes to pricing structure. Workday will, however, provide certain public sector customers with a right to terminate under certain conditions should the customer’s funding cease despite the customer’s good faith efforts.

10. Does Workday offer an acceptance test period?
Workday's cloud-based business delivery model is fundamentally different than other business delivery models. Since Workday runs the Service for all customers in the same manner, the viability of the Service has already been demonstrated by the existing customers who run their businesses on the same Service. Thus, the concept of an acceptance test is obsolete and does not exist in Workday’s business model. The Statement of Work for the Workday deployment however, which is between customers and their deployment services provider, typically includes deployment “gating” functions that are similar to a milestone acceptance test for the deployment. It is not the Workday Service that is being accepted, but the configuration or other deployment activity.

11. Will Workday permit customers to audit Workday?
To maintain the security of Workday's Service and facilities, Workday prefers not to host operational audits. Financial audits to confirm that invoices are correct are possible, but generally unnecessary for Services where pricing is based on a subscription level rather than usage. Rather than incur the operational disruption caused by thousands of customers conducting operational audits, Workday provides customers with objec tive evidence that Workday is maintaining its security controls through its engagement of independent third parties to produce SOC audit reports. If a customer desires to conduct its own operational audit, Workday has an audit program that a customer may elect to participate in for a fee.

12. Does Workday offer unlimited liability or a broad indemnification for all harm arising from the contract? Workday does not offer unlimited liability in most situations, nor does it agree to a broad indemnification clause.

Workday’s C-level management team has never viewed the Workday business proposition as including an outsourcing of risk, nor does Workday act as an insurer. Workday, however, does recognize that damages arising from certain situations should be unlimited and understands that our customers are concerned about the protection of their data and the remedies available in the event of a security breach. We believe that Workday’s approach is unique in the industry 00375627.0 - Confidential

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because it covers the primary costs associated with a breach of Personal Data and consequently provides an exceptionally high level of protection for our customers. • Specified remediation costs for certain types of security breach outside Limitation of Liability: In Section

8.4 of the Agreement, Workday has agreed to pay certain remediation costs. These listed costs are not subject to any limitation of liability. Specifically, in the event that any unauthorized access to or acquisition of Personal Data is caused by Workday’s breach of its security and/or privacy obligations under the Agreement, Workday will pay the reasonable and documented costs incurred by customers in connection with the following items: (a) costs of any required forensic investigation to determine the cause of the breach, (b) providing notification of the security breach to applicable government and relevant industry self -regulatory agencies, to the media (if required by applicable Law) and to individuals whose Personal Data may have been accessed or acquired, (c) providing credit monitoring service to individuals whose Personal Data may have been accessed or acquired for a period of one year after the date on which such individuals were notified of the unauthorized access or acquisition for such individuals who elected such credit monitoring service, and (d) operating a call center to respond to questions from individuals whose Personal Data may have been accessed or acquired for a period of one year after the date on which such individuals were notified of the unauthorized access or acquisition. The four items specified above are the only items associated with a data security breach that are outside limitation of liability and Workday will not consider adding any other items to the remediation costs which are outside the limitation of liability. • Indemnified claims and direct damages arising out of “bad acts” are not subject to limitation : Workday includes several standard carveouts from its general limitation of liability, including its intellect ual property indemnification obligation and damages arising from deliberate wrongdoing, gross negligence, and fraud.

Workday will not consider adding simple negligence to these carve outs because we do not act like an insurer. • Other damages / breaches are subject to Limitation of Liability : A fundamental principle of Workday's business model is that any other damages and any other breaches of the Agreement are subject to a limitation of liability (see Section 8 of the Agreement).
• To reduce uncertainty, Workday characterizes certain damages as direct. Government fines and third-party claims arising from a party’s breach are considered direct damages but are not indemnified or unlimited (unless one of the “bad acts” carve outs applies).

13. How is the Workday Service priced?
The Order Form for the subscription to the Service has the pricing, generally based on full time equivalent employees as the pricing metric. Workday requires an initial minimum three-year subscription term and does not agree to termination for convenience clauses unless there is a statutory mandate for such clauses. The subscription term starts upon Order Form execution. Immediately after Order Form execution, Workday creates the customer -specific tenant, which is used throughout the deployment phase. Order Forms for training also start their term upon execution; the training products are used throughout the deployment and the classroom training credits are typically used very early in the deployment project because they are for project team training, not end-user training. Customers and their deployment services vendor create end-user training using the Adoption Kits.

14. What are the Contract Documents?
• Main Subscription Agreement (“Agreement”): General business and legal terms for all Workday Services. • Order Forms: Incorporate the terms of the Main Subscription Agreement and describe a specific Service subscription, training product subscription, or a defined consulting subscription. The Main Subscription Agreement is not designed for deployment engagements, which are handled under a Professional Services Agreement. Some Workday offerings are not part of the core Workday Service and additional terms for those offerings are attached to the applicable Order Form.
• Workday Universal Security Exhibit : This sets forth the minimum -security controls and procedures that Workday agrees to follow. Given the fact that the Workday Service is operated on a single code line through a shared environment and infrastructure, the security controls used by Workday apply to all customers. This document is available at https://www.workday.com/en-us/legal/contract-terms-and-conditions/index.html

and Workday does not modify it s shared environment, infrastructure, or security controls for individual customers.
• Workday Production Support and Service Level Availability Policy (“SLA”): Contains terms applicable to all Workday customers regarding production support and uptime commitments. This document is available at https://www.workday.com/en-us/legal/contract-terms-and-conditions/index/exhibits.html and Workday does not modify its support infrastructure or commitments for individual customers. 00375627.0 - Confidential

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• Workday Universal Data Processing Exhibit : Incorporates additional terms required by data protection laws.

This document is available at https://www.workday.com/en-us/legal/contract-terms-and- conditions/index.html and Workday does not modify its shared environment, infrastructure, security or privacy controls for individual customers.
• Professional Services Agreement (“PSA”) : Used only if a customer is purchasing the deployment services directly from Workday. Has general business and legal terms related to the delivery of consulting services. If your organization is purchasing deployment services directly from Workday, most of our customers have found it most efficient to wait until we have completed negotiations over the Agreement to begin on the PSA; in fact, we have a short -form PSA which works for the vast majority of our customers because it leverages the business/legal issues in the Agreement which are the same across both types of services. Where a customer’s Agreement has been highly negotiated and the short -form PSA will not work, we still find it efficient to negotiate the PSA after the Agreement and begin negotiations on the PSA by importing many of the agreed-upon changes from the Agreement. The ownership, warranty and warranty remedies, IP infringement remedies, limitation of liability, and termination rights are different in the PSA due to the different nature of the services and will not be imported word for word.
• Delivery Assurance Order Form: Used only if a customer is purchasing the deployment services from a Workday Partner (no PSA or SOW required). Maps out specific check points in the deployment process where Workday verifies the Partner deployment process is proceeding in accordance with Workday guidelines and requirements.
• Statement(s) of Work : Incorporate the terms of the PSA and describe a specific consulting engagement, generally for deployment of Workday’s Services.

A quick word about redlining.

Workday has provided certain contract documents in Word and others in PDF format. The PDF format documents are ones that represent Workday’s one-to -many model infrastructure and operational policies and procedures and are not modified for individual customers, either in the document or indirectly through modification in other documents. Word documents are provided in a format that allows redlined changes but does not allow cust omers to accept those changes.

Workday tracks all changes carefully in order to have a complete record of the negotiation. You can modify comments, so one effective way to solicit internal contributions without having Workday “see” them is to have one of ficial “scribe” who makes redlined changes and ask all other reviewers to just use the comments feature in Word, which the Scribe can remove or edit before returning to Workday. Workday can generate redlines showing changes from any two specified versions upon request. We also ask that you not strip our locking off and send us a document that has been generated without the metadata from our document management system included; such documents are not capable of the automated comparisons that our document management system can generate and importing, comparing, and verifying such documents is a labor intensive project that will delay negotiations and final signatures, which may affect any time based pricing incentives provided by Workday.

The comments that are embedded throughout the initial draft of the Agreement can be removed by Workday using automated features within Word, so there is no need for you to redline through them.

Workday’s Signature Process
Workday uses Adobe Sign, an electronic signature tool which allows parties to sign electronically. Use of this process is strongly preferred by Workday, as it ensures the document was not altered, the document is confidential, and both Workday and the customer can track where the document is in the signature process. Many of Workday’s activation processes are triggered based on the electronic signature. It is Workday’s policy that the customer signs first. Use of wet signatures, or requests that Workday sign first may delay final signatures, which may affect time-based pricing incentives provided by Workday.

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Documents Agreement Number
Main Subscription Agreement (v22.8) Agreement #: 00375627.0 Subscription Order Form Order Form #:

Training Order Form Order Form #:
*Subscription Order Form – Innovation Services – No Fee Order Form #:
*Delivery Assurance Order Form #:
*Professional Services Agreement (v19.5) PSA #:
*Statement of Work Statement of Work #:
*Add related agreement number if applicable.

By executing this document (“Signature Document”), the undersigned agree they are duly authorized signatories and all documents listed in the above table are entered into between the parties, effective as of the later of the dates beneath the parties’ signatures below (“Effective Date”). References to Signature Document and Effective Date in the Main Subscription Agreement shall mean those terms as defined in the preceding sentence.

City of Santa Maria
110 E Cook St
Santa Maria, California 93454
United States

Workday, Inc.
6110 Stoneridge Mall Road
Pleasanton, CA 94588
Signature Signature

Name Name

Title Title

Date Signed Date Signed

Approved as to Legal Form by:

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This Main Subscription Agreement, effective as of the Effective Date set out in the Signature Document, is by and between Workday, Inc. ("Workday") a Delaware corporation with offices at 6110 Stoneridge Mall Road, Pleasanton, CA 94588 and City of Santa Mar ia [COMMENT: Please confirm that this is your organization’s full and correct name.](“Customer”), with offices at 110 E Cook St , Santa Maria, California 93454, United States. Whereas Workday provides a subscription Service to which Customer intends to subscribe, this Agreement establishes the business relationship and allocation of responsibilities regarding the Service and the parties therefore agree as follows:

1. Provision of Service.

1.1 Workday Obligations. During the Term, Workday shall: (i) make the Service and Improvements available to Customer in accordance with the Documentation, the SLA and pursuant to the terms of this Agreement; and (ii) not use Customer Data except to provide the Service, prevent or address service or technical problems, or verify Improvements, in accordance with this Agreement and the Documentation, or in accordance with Customer’s instructions.

1.2 Customer Obligations. Customer may enable access to the Service for use only by Authorized Parties solely for the Internal Business Purposes of Customer and its Affiliates in accordance with the Documentation and not for the benefit of any third parties for a level of use not exceeding the Pricing Metrics on the applicable Order Form. Customer is responsible for all Customer Affiliate and Authorized Party use of the Service and compliance with this Agreement.

Customer shall: (a) have sole responsibility for the accuracy, quality, and legality of all information submitted to Workday, including, but not limited to Customer Data; (b) take commercially reasonable efforts to prevent unauthorized access to or use of the Service through login credentials of Authorized Parties, and notify Workday promptly of any unauthorized access or use ; and (c) take commercially reasonable efforts to prevent the sending of or storage of Malicious Code in connection with use of the Service. Customer shall not: (i) use the Service in violation of Laws; (ii) in connection with use of the Service, send or store infringing, obscene, threatening, or otherwise unlawful or tortious material, including material that violates privacy rights; (iii) send or store Malicious Code in connection with use of the Service; (iv) interfere with or disrupt performance of the Service or the data contained therein; or (v) attempt to gain access to the Service or its related systems or networks in a manner not set forth in the Documentation.

2. Fees.

2.1 Invoices and Payment. Subscription Fees and all other fees due hereunder will be invoiced to Customer in the United States and payment will be remitted by Customer from the United States. Except where indicated otherwise on an applicable Order Form, all fees due hereunder (except fees subject to good faith dispute) shall be due and payable within thirty (30) days of invoice date. Workday will send all Customer invoices electronically (by email or otherwise) . Workday shall email invoices to Customer within two business days of the date of the invoice. All fees are quoted and payable in United States Dollars and are based on access rights acquired and not actual usage. [COMMENT: If your organization is subject to a statutory prompt payment act, let us know and provide the citation so we can make this section consistent with it.] Customer shall provide Workday with complete and accurate billing and contact information including a valid email address. Upon Workday’s request, Customer will make payments via electronic bank transfer. All remittance advice and invoice inquiries can be directed to [email protected].

2.2 Non-cancelable and non -refundable. Except as specifically set forth to the contrary under Section 6.2 “Warranty Remedies”, Section 7 “Indemnification”, Section 9.3 “Effect of Termination”, and for credits due pursuant to Section 10.11 “Workday SLA Service Credits”, all payment obligations under any and all Order Forms are non-cancelable and all payments made are non-refundable.

2.3 Overdue Payments. Except with respect to charges subject to a reasonable and good faith dispute, any payment not received from Customer by the due date may accrue, at Workday's discretion, late charges at the rate of

1.5% [COMMENT: Workday does n ot agree to eliminate late fees because pricing is based on an expectation of timely payment. If a statutory prompt payment act applies, we will adjust this clause to reflect it. ] of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, from the date such payment was due until the date paid.

2.4 Non-Payment and Suspension of Service. Except with respect to charges subject to a reasonable and good faith dispute, if Customer's account is more than thirty (30) days past due, in addition to any other rights or remedies it may have under this Agreement or by law, Workday reserves the right to suspend the Service upon thirty (30) days written notice, without liability to Customer, until such amounts are paid in full. Such notice shall clearly and prominently 00375627.0- Confidential

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state that the Service is at risk of suspension and shall not solely take the form of an invoice with an overdue notice.[COMMENT: Please note that the earliest Workday could suspend the Service is 90 days after invoice date—Net 30 days to pay+30 days late before demand can be sent + 30 day cure period.]

2.5 Taxes. This section applies only if Customer has not provided Workday with a tax exemption certificate authorized and honored by applicable taxing authorities that covers all Taxes. Subscription Fees and all other fees invoiced pursuant to this Agreement do not include, and may not be reduced to account for, any taxes, which may include local, state, provincial, federal or foreign taxes, levies, duties or similar governmental assessments of any nature, including, but not limited to, value-added taxes, excise, use, goods and services taxes, consumption taxes or similar taxes and foreign withholding taxes (collectively defined as “Taxes”). Customer is responsible for paying all Taxes imposed on the Service or any other services provided under this Agreement. If Workday has a legal obligation to pay or collect Taxes for which Customer is responsible under this Agreement, the appropriate amount shall be computed based on Customer’s address listed in the Signature Document which will be used as the ship-to address on the Order Form, and invoiced to and paid by Customer, unless Customer provides Workday with a valid tax exemption certificate authorized by the appropriate taxing authority.

3. Proprietary Rights.

3.1 Ownership and Reservation of Rights to Workday Intellectual Property. Workday and its licensors own all right, title and interest in and to the Service, Documentation, and other Workday Intellectual Property Rights. Subject to the limited rights expressly granted hereunder, Workday reserves all rights, title and interest in and to the Service and Documentation, including all related Intellectual Property Rights. No rights are granted to Customer hereunder other than as expressly set forth herein.

3.2 Grant of Rights. Workday hereby grants Customer (for itself and those of Customer’s Af filiates and Authorized Parties for whom Customer enables access to the Service) a non-exclusive, non-transferable, right to use the Service and Documentation solely for the Internal Business Purposes of Customer and its Affiliates and solely during the Term, subject to the terms and conditions of this Agreement within the scope of use defined in the relevant Order Form. The Service is provided in U.S. English. Workday has translated portions of the Service into other languages and unless otherwise indicated in the applicable Order Form, Customer may use any available translated portions of the applicable Service.

3.2 Restrictions. Customer shall not (i) modify or copy the Service or Documentation or create any derivative works based on the Service or Docum entation; [COMMENT: Should Customer purchase the Workday Adoption Kit to create end-user training materials; the Order Form for the Adoption Kit includes a more expansive right to use the Adoption Kit materials consistent with that purpose.] (except for ar chival copies of the Documentation for use consistent with this Agreement); (ii) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share, offer in a service bureau, or otherwise make the Service or Documentation available t o any third party, other than to Authorized Parties as permitted herein; (iii) reverse engineer or decompile any portion of the Service or Documentation, including but not limited to, any software utilized by Workday in the provision of the Service and Documentation, except to the extent required by Law; or (iv) access the Service or Documentation in order to build any commercially available product or service except as otherwise provided in an applicable Order Form.

3.3 Ownership of Customer Data. As between Workday and Customer, Customer owns its Customer Data. [COMMENT: Workday anticipates that some Customer Data may not actually be owned by a customer, but Workday will not assert any ownership rights.]

3.4 Customer Input. [COMMENT: Customer Input is not the same as Customer Data. Customer Input is suggestions about future improvements to the Service and other feedback-type information. ] Workday shall have a royalty-free, transferable, sub-licensable, irr evocable, perpetual license to use, and incorpor ate into its services, any Customer Input. Workday shall have no obligation to make Customer Input an Improvement. Customer shall have no obligation to provide Customer Input.

4. Confidentiality. [COMMENT: If you are subject to FERPA let us know and Workday can add appropriate language.]

4.1 Confidentiality. A party shall not disclose or use any Confidential Information of the other party except as reasonably necessary to perform its obligations or exercise its rights pursuant to this Agreement or with the other party's prior written permission.

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4.2 Protection. Each party agrees to protect the Confidential Information of the other party in the same manner that it protects its own Confidential Information of like kind, but in no event using less than a reasonable standard of care.

4.3 Compelled Disclosure. [COMMENT: If you are subject to a public records law, this section covers public records act requests. This section can be tailored to reflect your public records law.] A disclosure by one party of Confidential Information of the other party to the extent required by Law shall not be considered a breach of this Agreement, provided the party so compelled promptly provides the other party with prior notice of such compelled disclosure (to the extent legally permitted), follows the process set forth in the applicable public records law(s), and provides reasonable assistance, at the other party's cost, if the other party wishes to contest the disclosure. Subject to the foregoing, in the event of any request by a government agency or law enforcement authority for access to Customer Data, Workday will seek to redirect the inquiry to Customer. In all such cases, Workday will take all reasonable and legally permissible measures to protect the Customer Data and to inform Customer of such demand.

4.4 Business Associate Exhibit. If Customer concludes that the Service will include access to Customer Data that is protected by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and Customer is a Covered Entity as defined under HIPAA, the parties agree to attach Workday’s Business Associate Exhibit to this Agreement, which shall apply to Workday’s receipt, maintenance or transmission of Protected Health Information from, or on behalf of Customer, as described in such Exhibit. [COMMENT: Workday has a model Business Associate Exhibit which meets the requirements of HIPAA and HITECH. We require customers to use our BAE rather than their own because most BAE/BAA documents are written with the assumption that the Business Associate is a true outsourcing bureau and tha t any requests for Covered Data (as defined under HIPAA) will be fulfilled by the Business Associate. This is not the case with Workday. We provide tools that customers use to manage their data but do not actively manage it ourselves. Customers, not Workday, are responsible for fulfilling requests about Covered Data.]

4.5 Remedies. If a party discloses or uses (or threatens to disclose or use) any Confidential Information of the other party in breach of confidentiality protections hereunder, the party who owns the Confidential Information shall have the right, in addition to any other remedies available, to seek injunctive relief to enjoin such acts, it being acknowledged by both parties that any other available remedies may be inadequate.

4.1 Exclusions. Confidential Information shall not include any information that: (i) is or becomes generally known to the public without breach of any obligation between the parties; (ii) was known to a party prior to its disclosure by the other party without breach of any obligation between the parties; (iii) was independently developed by a party without breach of any obligation between the parties; or (iv) is received from a third party without breach of any obligation owed to the other party. Customer Data shall not be subject to the exclusions set forth in this section.

5. Customer Data.

5.1 Protection and Security. Workday maintains a security program that conforms to the Workday Universal Security Exhibit attached hereto (“Security Exhibit”) and is further described in Workday’s most recently completed Service Organization Control 1 (SOC1) and Service Organization Control 2 (SOC2) audit reports or industry -standard successor reports. The most recently com pleted SOC1 and SOC2 (or industry standard successor audit reports) as of the Effective Date are referred to as the "Current Audit Reports". In no event during the Term shall Workday materially decrease the protections provided by the controls set forth in the Security Exhibit and the Current Audit Reports. Upon Customer’s request, Workday will provide Customer with a copy of Workday’s Current Audit Reports or comparable industry-standard successor reports prepared by Workday’s independent third-party auditor. The Universal Data Processing Exhibit attached hereto (the “Data Processing Exhibit” or “DPE”) will apply to the processing of Personal Data.

Customer understands that its use of the Service and compliance with any terms hereunder does not constitute compliance with any Law. Customer understands that it has an independent duty to comply with any and all Laws applicable to it.

5.2 Unauthorized Disclosure. If either party believes that there has been a Security Breach, such party must promptly notify the other party, unless legally prohibited from doing so, within forty -eight (48) hours or any shorter period as may be required by Law; provided, however, that Customer is not required to notify Workday in any case where Customer reasonably determines that the Security Breach presents no threat to the Service. [COMMENT: At present, there are no state data breach statutes requiring less than 48 hours.] Additionally, each party will reasonably assist the other party in mitigating any potential damage. [COMMENT: See Section 8.4 below for special remedies when Personal Data has been exposed in certain circumstances.] As soon as reasonably practicable after any such 00375627.0- Confidential

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Security Breach that is not clearly attributable to Customer or its Authorized Parties, Workday shall conduct a root cause analysis and, upon request , [COMMENT: At present, Workday’s ticketing system requires a request to trigger sharing of the root cause analysis and remediation plan.] will share the results of its analysis and its remediation plan with Customer. Unless prohibited by Law, each party shall provide the other party with reasonable notice of, and the opportunity to review and comment on the content of all public notices, filings, or press releases about a Security Breach that identify the other party by name prior to any such publication.

6. Warranties and Disclaimers.

6.1 Warranties. Each party warrants that it has the authority to enter into this Agreement and shall comply with all Laws in connection with its performance of this Agreement. Workday warrants that during the Term [COMMENT: These warranties run for the lifetime of the Agreement, not for 90 days to 1 year as was usually the case with installed software.] (i) the Service shall perform materially in accordance with the Documentation; (ii) the functionality of t he Service will not be materially decreased during the Term; and, (iii) to the best of Workday’s knowledge, the Service does not contain any Malicious Code. Order Forms for Related Services may have warranties specific to those Related Services. [COMMENT: (ii) is a protection against the “split the functionality into 2 modules, rename, and make customers buy a new license” strategy certain vendors have used in the past. While everyone expects the functionality to change over time, changes cannot materially decrease the functionality, security, or SLA commitments.]

6.2 Warranty Remedies. In the event of a breach of the warranty set forth in Section 6.1 (i), (ii) and (iii), (a) Workday shall correct the non-conforming Service at no additional charge to Customer, or (b) in the event Workday is unable to correct such deficiencies after good-faith efforts, Workday shall refund Customer amounts paid that are attributable to the defective Service from the date Workday received such notice (as set forth in Section 6.3 below) through the date of remedy, if any. The remedies set forth in this subsection shall be Customer’s sole remedy and Workday’s sole liability for breach of these warranties unless the breach of warranty constitutes a material breach of this Agreement and Customer elects to terminate this Agreement in accordance with the Section entitled “Termination.”

6.3 Notice Obligations. To receive the warranty remedies set forth above, Customer must promptly report deficiencies in writing to Workday, but no later than thirty (30) days of the first date the deficiency is identif ied by Customer, or, in the case of a Related Service, no later than thirty (30) days after delivery of such Related Service. [COMMENT: Workday cannot offer a longer warranty on the Related Service because the work is often superseded by a new release or related to a very specific point in a deployment] Customer’s failure to notify Workday within such thirty (30) day period shall not affect Customer’s right to receive the remedy in Section 6.2(a) unless Workday is somehow unable, or impaired in its ability to, correct the deficiency due to Customer’s failure to notify Workday within the thirty (30) day period. Notice of breaches of the warranty in Section 6.1(i), (ii), or (iii) shall be made through Workday’s then-current error reporting system; notices of breaches of any other warranty shall be made in writing to Workday in accordance with the Notice provisions of this Agreement.

6.4 DISCLAIMER. EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE MAXIMUM EXTENT PERMITTED

BY APPLICABLE LAW, THE PARTIES M AKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED,

STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING ANY

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SERVICE AND RELATED SERVI CES AND THE DOCUMENTATION. WORKDAY DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR FREE OR UNINTERRUPTED. THE LIMITED WARRANTIES PROVIDED HEREIN ARE

THE SOLE AND EXCLUSIVE WARRANTIES PROVIDED TO CUSTOMER IN CONNECTION WITH THE PROVISION OF THE SERVICE.

7. Indemnification

7.1 Workday Indemnity. Workday shall defend Customer, as Workday’s expense, from any third party Claim against Customer alleging that the use of the Service as contemplated under this Agreement infringes or misappropriates such [COMMENT: Workday limits indemnification to infringement; any other claims would be handled as breach of contract cases and subject to the limitation of liability. ] third party’s Intellectual Property Rights and Workday shall indemnify and hold Customer harmless against any Losses relating to such third party Claim.

7.2 Customer Indemnity. If and only if Customer is not legally prohibited from indemnifying its vendors, Customer shall defend Workday, at Customer’s expense, from any third-party claim against Workday alleging that the use of (1) Customer Data, or (2) data submitted by Customer, its Affiliates or its Authorized Parties pursuant to its use of the Service 00375627.0- Confidential

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infringes or misappropriates such third-party’s Intellectual Property Rights and Customer shall indemnify and hold Workday harmless against any Losses related to such Claim.

7.3 Conditions. The indemnitor’s obligations in Section 7.1 and 7.2 are conditioned on the indemnitee (a) promptly giving written notice of the third-party Claim to the indemnitor (although a delay of notice will not relieve indemnitor of its obligations under this Section except to the extent that the indemnitor is prejudiced by such delay), (b) giving the indemnitor sole control of the defense and settlement of the third-party Claim (although indemnitor may not settle any third-party Claim unless it unconditionally releases indemnitee of all liability); and (c) providing to indemnitor, at indemnitor’s cost, all reasonable assistance. [COMMENT: Any infringement suit will likely impact all customers using the particular solution, so Workday needs to be able to have a consolidated defense. If yours is a public sector organization where, by statute, the State AG needs to decide whether to participate in the defense, please provide information to Workday about the AG’s position; we are able to accommodate such statutory mandates.]

7.4 Exceptions. Workday shall have no liability for Claims or Losses to the extent arising from (a) modification of the Service by anyone other than Workday; (b) use of the Service in a manner inconsistent with this Agreement or Documentation (c) use of the Service in combination with any other product or service not provided by Workday.

7.5 Continued Use of the Service. If Customer is enjoined from using the Service or Workday reasonably believes it will be enjoined, Workday shall have the right, at its sole option, to obtain for Customer the right to continue use of the Service or to replace or modify the Service so that it is no longer infringing. If neither of the foregoing options is reasonably available to Workday, then the applicable Service may be terminated at either party’s option and Workday’s sole obligation and liability related to the subject matter of this Section 7, in addition to the indemnification obligations herein, shall be to refund any prepaid fees for the applicable Service t hat was to be provided after the effective date of termination.

7.6 Exclusive Remedy. Sections 7.1 through 7.3 state each indemnitee’s exclusive remedies and the indemnitor’s sole obligations related to the subject matter of this Section.

8. Limitation of Liability.

8.1 LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW AND EXCEPT WITH RESPECT TO (i) INTELLECTUAL PROPERTY INDEMNIFICATION OBLIGATIONS IN SECTION 7, (ii) EITHER PARTY’S RECKLESS MISCONDUCT, GROSS NEGLIGENCE, WILLFUL MISCONDUCT AND/OR FRAUD, (iii) WORKDAY’S REMEDIATION OBLIGATIONS IN SECTION 8.4; OR (iv) CUSTOMER’S PAYMENT OBLIGATIONS, THE

MAXIMUM LIABILITY OF EITHER PARTY WHICH INCLUDES ITS RESPECTIVE AFFILIATES, AND IN THE CASE OF WORKDAY, ALSO INCLUDES WORKDAY’S THIRD PARTY LICENSORS FOR ANY AND ALL CLAIMS (INDIVIDUALLY

AND IN THE AGGREGATE) ARISING OUT OF OR RELATING TO THIS AGREEMENT, WHETHER IN CONTRACT,

TORT OR OTHERWISE, IS LIMITED TO AN AMOUNT EQUAL TO THE FEES ACTUALLY PAID BY CUSTOMER

UNDER THIS AGREEMENT FOR THE SERVICE FROM WHICH THE CLAIM(S) AROSE (OR, FOR A CLAIM(S)

ARISING BEFORE THE FIRST ANNIVERSARY OF THE EFFECTIVE DATE, THE AMOUNT PAID OR PAYABLE FOR THE FIRST TWELVE (12) MONTH PERIOD) (“GENERAL CAP”, EXCEPT THAT FOR BREACHES OF EITHER PARTY’S CONFIDENTIALITY , SECURITY OR PRIVACY OBLIGATIONS THE BREACHING PARTY’S MAXIMUM

TOTAL AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL BE INCREASED TO FEES PAID OR PAYABLE UNDER THE AGREEMENT DURING THE IMMEDIATELY PRECEDING TWENTY -FOUR (24)-MONTH PERIOD FOR THE SERVICE FROM WHICH THE CLAIM AROSE (“ENHANCED CAP”).

8.2 EXCLUSION OF DAMAGES EXCEPT FOR WORKDAY’S IP INDEMNIFICATION OBLIGATIONS IN SECTION 7, IN NO EVENT SHALL EITHER PARTY OR ITS AFFILIATES HAVE LIABILITY FOR LOST PROFITS OR REVENUES, LOSS OF USE OR DATA (UNLESS CAUSED BY WORKDAY’S FAILURE TO BACK UP CUSTOMER DATA IN

ACCORDANCE WITH ITS OBLIGATIONS HEREUNDER), BUSINESS INTERRUPTION, OR INDIRECT, SPECIAL,

INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR COVER DAMAGES, HOWEVER CAUSED, WHETHER IN

CONTRACT, TORT OR OTHERWISE, EVEN IF THE PARTY OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE EXCLUSIONS IN THIS SECTION WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW. CUSTOMER’S PAYMENT OBLIGATIONS SHALL NOT BE CONSIDERED WORKDAY’S LOST PROFITS. [COMMENT: Workday does not believe it is practical from a business perspective for two entities to enter into a transaction where consequential damages are conceivable, regardless of the basis. Consequential damages are difficult to predict and can be wildly inflated. It isn’t reasonable for Workday to assume such a risk, given the nature of our relationship, and the consideration provided (i.e. subscription fees for a service). Please 00375627.0- Confidential

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note, however, that defense costs under the indemnification obligations are considered direct damages, as are amounts paid by either party pursuant to a court award other than a default judgment.]

8.3 CLASSIFICATION OF CERTAIN DAMAGES. SUBJECT TO SECTION 8.1, AND NOTWITHSTANDING SECTION 8. 2, IF EITHER PARTY BREACHES ITS OBLI GATIONS UNDER THIS AGREEMENT, THE FOLLOWING WILL BE CONSIDERED DIRECT DAMAGES: (1) AMOUNTS PAID TO AFFECTED THIRD PARTIES AS DAMAGES OR SETTLEMENTS ARISING FROM THE BREACH; (2) AMOUNTS PAID FOR FINES AND PENALTIES IMPOSED BY ANY GOVERNMENTAL AUTHORITY ARISING FROM THE BREACH; AND (3) REASONABLE LEGAL FEES, TO DEFEND AGAINST THIRD-PARTY CLAIMS ARISING FROM THE BREACH.

8.4 Workday Remediation of Certain Unauthorized Disclosures. In the event that any unauthorized access to or acquisition of Personal Data is caused by Workday’s breach of its security and/or privacy obligations under this Agreement, Workday shall pay the reasonably necessary, documented costs incurred by Customer in connection with the following items: (a) costs of any reasonably required forensic investigation to determine the cause of the breach, (b) providing notification of the security breach to applicable government and relevant industry self-regulatory agencies, to the media (if required by Law) and to individuals whose Personal Data may have been accessed or acquired, (c) providing credit monitoring service to individuals whose Personal Data may have been accessed or acquired for a period of one year (or to the extent required by Law) after the date on which such individuals were notified of the unauthorized access or acquisition for such individuals who elected such credit monitoring service, and (d) operating a call center to respond to questions from individuals whose Personal Data may have been accessed or acquired for a period of one year (or to the extent required by Law) after the date on which such individuals were notified of the unauthorized access or acquisition.

NOTWITHSTANDING THE FOREGOING, OR ANYTHING IN THIS AGREEMENT TO THE CONTRARY, WORKDAY

SHALL HAVE NO RESPONSIBILITY T O PAY COSTS OF REMEDIATION THAT ARE DUE TO RECKLESS

MISCONDUCT, GROSS NEGLIGENCE, WILLFUL MISCONDUCT AND/OR FRAUD BY CUSTOMER OR ITS EMPLOYEES, AGENTS OR AUTHORIZED PARTIES.

9. Term and Termination.

9.1 Term of Agreement. The Term commences on the Effective Date and continues until the stated term in all Order Forms has expired or has otherwise been terminated, unless otherwise extended pursuant to the written agreement of the parties. Subscriptions to the Service commence on the date, and are for a period, as set forth in the applicable Order Form.

9.2 Termination. Either party may terminate this Agreement: (i) upon thirty (30) days prior written notice to the other party of a material breach by the other party if such breach remains uncured at the expiration of such notice period; or (ii) immediately in the event the other party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors. In the event this Agreement is terminated, all Order Forms are simultaneous ly terminated. Upon any termination by Customer pursuant to this section, Workday shall refund Customer any prepaid fees for the affected Service that were to be provided after the effective date of termination. For clarity, a breach or termination of any Professional Services Agreement, as defined in the DPE, or of any applicable statement of work and/or work order thereunder, shall not be considered a material breach or termination of this Agreement.

9.3 Effect of Termination. Upon any expiration or termination of this Agreement, all Order Forms shall immediately terminate and Customer shall, as of the date of such expiration or termination, immediately cease accessing and otherwise utilizing the applicable Service (except as permitted under the section entitled “Retrieval of Customer Data” and “Transition Period before Final Termination”) and shall also cease accessing Workday Confidential Information.

Termination for any reason shall not relieve Customer of the obligation to pay any fees accrued or due and payable to Workday prior to the effective date of termination. Additionally, termination for any reason other than Workday’s uncured material breach, or the reasons set forth in Section 2.2, shall not relieve Customer of the obligation to pay all future amounts due under all Order Forms.

9.4 Transition Period before Final Termination . If this Agreement is terminated and Customer submits a written request to Workday prior to any such termination for a one-time transition period, Workday will continue to provide the Service for up to three (3) months after the effective date of such termination (the “Transition Period”), subject to the terms and conditions of this Agreement. Monthly fees for the Transition Period will be 1/12 of the immediately preceding twelve- month period plus, only if this Agreement was not terminated by Customer for cause, an additional five percent (5%).

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Customer’s breach, Workday has no obligation to perform under this section unless it receives (i) payment of all fees not subject to reasonable and good faith dispute, (ii) prepayment of fees for further services, and (iii) certification of ongoing compliance with the terms of this Agreement during the Transition Period.

9.5 Transition Consulting Services . During a Retrieval Period or Transition Period, Workday will provide cooperation and assistance as Customer may reasonably request to support an orderly tr ansition to another provider of similar software, services, or to Customer’s internal operations. Such cooperation and assistance will be limited to consulting regarding the Workday Service and will be subject to a fee based on Workday’s then-current rates for consulting services and such services will be set out in a statement of work to a professional services agreement between the parties. [COMMENT: If a Professional Services Agreement is not already in place between the parties, one will be negotiated at the time Customer requests consulting assistance.] Notwithstanding the foregoing, in the event of termination of this Agreement by Workday for Customer’s breach, Workday may withhold the provision of transition consulting services and condition further performance upon (i) payment of undisputed fees then owed and (ii) prepayment of fees for further services.

9.6 Retrieval of Customer Data. Upon written request by Customer made prior to or upon any expiration or termination of this Agreement (including any Transition Period), Workday will make Customer Data available to Customer through the Service solely to allow Customer to retrieve Customer Data for a period of up to a total of sixty (60) days after such expiration or termination (the “Retrieval Period” ). If Customer utilizes the Transition Period described in Section 9.4 above, it will still receive a total of no more than sixty (60) days of non-cost Retrieval Period. [COMMENT: Workday incurs the full cost of providing the Service during this time. Cus tomers are using the same tools to extract Customer Data that they used throughout their use of the service. Because these are familiar tools, the 60-day post-contract period should be adequate. Please see Section 9. 4, which provides the means for a customer to purchase a short -term extension if it needs to keep the Service available either for longer data retrieval OR to handle a replacement project that is running behind schedule. Please note that this Section pertains solely to retrieval of data. Pl ease see Section 9.4 regarding extension of the Service beyond data retrieval.] After such Retrieval Period, Workday will have no obligation to maintain or provide any Customer Data and shall thereafter, unless legally prohibited, delete all Customer Data by deleting Customer’s Tenant; provided, however, that Workday will not be required to remove copies of the Customer Data from its backup media and servers until such time as the backup copies are scheduled to be deleted, provided further that in all cases Workday will continue to protect the Customer Data in accordance with this Agreement. Customer Data will be made available in a Workday -supported format mutually agreed upon between the parties (for example, CSV, delimited text or Microsoft Excel). The foregoing deletion obligation will be subject to any retention obligations imposed on Workday by Law. Additionally, during the Term of the Agreement, Customers may extract Customer Data using Workday’s standard web services.

9.7 Surviving Provisions. The following provisions of this Agreement shall not survive and will have no further force or effect following any termination or expiration of this Agreement: (i) Section 1.1(i) “Workday Obligations”; (ii) Section 3.2 “Grant of Rights”; and (iii) those provisions granting Customer access to any SKU(s) and services referenced in any applicable Order Form(s). All other provisions of this Agreement shall survive any termination or expiration of this Agreement.

10. General Provisions.

10.1 Relationship of the Parties. The parties are independent contractors. This Agreement does not create nor is it intended to create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties. There are no third-party beneficiaries to this Agreement.

10.2 Insurance. Workday will maintain during the entire Term, at its own expense, the types of insurance coverage specified below, on standard policy forms and with insurance companies with at least an A.M. Best Rating of A -VII at the time of policy inception.

(a) Workers’ Compensation insurance prescribed by applicable local law and Employers Liability insurance with limits not less than $1,000,000 per accident/per employee. This policy shall include a waiver of subrogation against Customer
(b) Business Automobile Liability covering all vehicles that Workday owns, hires or leases with a limit of no less than $1,000,000 (combined single limit for bodily injury and property damage) for each accident. 00375627.0- Confidential

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(c) Commercial General Liability insurance including Contractual Liability Coverage, with coverage for products liability, completed operations, property damage and bodily injury, including death, with an aggregate limit of no less than $2,000,000. This policy shall name Customer as an additional insured with respect to the provision of services provided under this Agreement. This policy shall include a waiver of subrogation against Customer. (d) Technology Professional Liability Errors & Omissions policy (which includes Cyber Risk coverage, internet liability, and Computer Security and Privacy Liability coverage) with a limit of no less than $10,000,000 per occurrence and in the aggregate.
(e) Crime policy with a limit of no less than $5,000,000 per occurrence and in the aggregate and naming Customer (as its interests may appear) as a loss payee.
(f) Excess Liability/Umbrella coverage with a limit of no less than $9,000,000 per occurrence and in the aggregate (such limit may be achieved through increase of limits in underlying policies to reach the level of coverage shown here). This policy shall name Customer as an additional insured with respect to the provision of services provided under this Agreement. This policy shall include a waiver of subrogation against Customer.

Upon Customer's request, Workday agrees to deliver to Customer certificates of insurance evidencing the coverage specified in this section. Such certificate(s) will contain a thirty (30) day prior notice of cancellation provision. Workday will be solely responsible for any deductible or self -insurance retentions. Such insurance coverage will be primary and any other valid insurance existing will be in excess of such primary insurance policies. The required insurance coverage and limits of liability set forth above shall not be construed as a limit ation or waiver of any potential liability or satisfaction of any indemnification/hold harmless obligation of Workday.

10.3 Notices. Unless expressly stated otherwise, all notices under this Agreement shall be in writing and shall be deemed to have been given upon: (i) personal delivery; or (ii) the third business day after first class mailing. Notices to Workday shall be sent to the address shown in the Signature Document addressed to the attention of its General Counsel with a copy sent to [email protected]
. Notices to Customer shall be sent to the address shown in the Signature Document addressed to Customer’s General Counsel. Each party may modify its recipient of notices by providing notice pursuant to this Agreement.

10.4 Background Check. Unless prohibited by law, Workday agrees to conduct (or has previously conducted) a criminal background check on personnel employed by Workday (or will require its subcontractors to conduct a background check on their own personnel) who will have access to Customer Data. Such background check shall be in the form generally used by Workday in its initial hiring of employees or contracting for contractors or, as applicable, during the employment-screening process. Workday will not allow any person performing under this Agreement on behalf of Workday to be assigned to have access to Customer Data whose background check revealed a conviction of any violent crime or crime involving theft, dishonesty, moral turpitude, breach of trust, or money laundering.

10.5 Code of Conduct. Workday has a published code of conduct available on its public web site with rules for ethical business conduct which complies with applicable law. Workday uses commercially reasonable efforts to ensure that Workday complies with its code of conduct, including but not limited to periodic training of employees about the code. [COMMENT: It is not practical for Workday to agree to use the codes of conduct created by each Workday customer. Accordingly, Workday has its own code of conduct, available at https://www.workday.com/en- us/company/about-workday/ethics-compliance.html.]

10.6 Waiver and Cumulative Remedies. No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right or any other right. Other than as expressly stated herein, the remedies provided herein are in addition to, and not exclusive of, any other remedies of a party at law or in equity.

10.7 Force Majeure. Neither party shall be liable for any failure or delay in performance under this Agreement for causes beyond that party’s reasonable control and occurring without that party’s fault or negligence, including, but not limited to, acts of God, acts of government, flood, fire, civil unrest, acts of terror, strikes or other labor problems (other than those involving Workday or Customer employees, respectively) (“ Force Majeure”). Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to a ny delay so caused, provided that notice of the Force Majeure event is given in writing within fifteen (15) days after the Force Majeure event begins. Such notice shall identify the nature of the Force Majeure event, its expected duration and the probable 00375627.0- Confidential

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impact on the performance of the affected party’s obligations. [COMMENT: Workday intends this language to remain broad and limited to extraordinary things that the parties couldn’t conceivably have control over, or effectively mitigate. It is not realist ic to name all events that might be possible or to include events that are within reasonable control.]

10.8 Assignment. Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of the other party (which consent shall not be unreasonably withheld).

Notwithstanding the foregoing, either party may assign this Agreement in its entirety (including all Order Forms) without consent of the other party in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets (an “M&A assignment”) so long as the assignee agrees to be bound by all of the terms of this Agreement in an amendment to this Agreement and all past due fees are paid in full or otherwise accounted for in the amendment. In no event shall Customer have the right to assign this Agr eement to a direct Competitor of Workday. In the event of an M&A assignment, the non-assigning party shall be entitled to request from the assignee information to demonstrate that the assignee has the necessary resources and expertise to provide the Service. Failure to provide such information shall be a material breach of this Agreement. [COMMENT: Workday is publicly traded. It is not realistic to expect that, in a merger/acquisition/reorganization situation, individual customers would be able to “opt out” of that transaction. The successor entity would be bound by the existing contracts and Section 9.2 allows customers to terminate for breach if they do not live up to their obligations. However, in order to address concerns regarding an M&A assignment, Workday has included language which is equivalent to the common law (and UCC right for commercial transactions in goods) right to demand adequate assurances from the successor entity.] Any attempt by a party to assign its rights or obligations under this Agreement other than as permitted by this section shall be void and of no effect. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors and permitted assigns.

10.9 Governing Law; Waiver of Jury Trial. This Agreement shall be governed exclusively by the internal laws of the State of New York, [COMMENT: Workday is willing to change to the state law of our public sector and public higher education customers in the United States. However, any statement about jurisdiction or venue must include federal courts because copyright and patent infringement actions would be brought there.] without regard to its conflicts of laws rules. Each party hereby waives any right to jury trial in connection with any action or litigation in any way arising out of or related to this Agreement.

10.10 Export. Each party shall comply with the export laws and regulations of the United States and other applicable jurisdictions in providing and using the Service. Without limiting the generality of the foregoing, Customer shall not make the Service available to any person or entity that: (i) is located in a country that is subject to a U.S. government embargo; (ii) is listed on any U.S. government list of prohibited or restricted parties; or (iii) is engaged in activities directly or indirectly related to the proliferation of weapons of mass destruction, unless authorized by the United States government.

10.11 Workday SLA Service Credits. If, in any rolling six -month period, Wor kday fails to meet the monthly Service Availability or Service Response commitments described in the SLA (a “Failure”), Customer may request the following remedies no later than six months after the applicable Failure occurs: (1) a meeting to discuss possible corrective actions for the first Failure; (2) a 10% Service Credit for a second Failure; (3) a 20% Service Credit for a third Failure; and (4) a 30% Service Credit for a fourth Failure. In this Agreement, “Service Credit” means a credit equal to the stated percentage of the applicable monthly Subscription Fee for the affected Service. Workday shall deduct the highest applicable Service Credit from the next invoice for Subscription Fees or, if there is no subsequent invoice, shall refund the Service Credit to the Customer. The remedies in this section are the Customer’s exclusive remedies for any Failure.

10.12 Federal Government End Use Provisions (if applicable). Workday provides pre-existing, commercial Service, including related software and technology, for federal government end use solely in accordance with the terms and conditions of this Agreement, and Workday provides only the technical data and rights as provided herein. If a government agency has a need for rights not conveyed under these terms, it must negotiate with Workday to determine whether there are acceptable terms for transferring additional rights. A mutually acceptable addendum specifically conveying such rights must be executed by the parties in order to convey such rights beyond those s et forth herein. For avoidance of doubt, Workday does not currently provide the Service for use in furtherance of a federal prime or subcontract. Additionally, the parties agree that the purpose of this Agreement is to provide a sophisticated integrated system solution, principally for the provision of a product, not a service and as such, neither the Service Contract Act nor its related statutes or regulations apply to Workday’s performance hereunder. 00375627.0- Confidential

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10.13 Use by other Entities. [COMMENT: Can be removed if your organization is not public or part of any private purchasing consortium.] The parties agree that other public entities, including state agencies, local governments, courts, and public institutions of higher education may utilize the terms of this Agreement to purchase the Service from Workday for agreements commencing no later than five (5) years after the Effective Date of this Agreement. Workday may extend the availability of this Agreement for such use in its sole and reasonable discretion. The parties understand that pricing is specific to Pricing Metrics and the choice of Workday Service components and other entities will not necessarily pay the same price as Customer. Any such other entity shall be responsible for complying with its relevant procurement rules and regulations. Customer will in no way whatsoever incur any liability to Workday, such entities, or others in relation to specifications, delivery, payment, or any other aspect of actions or omissions by such entities. An entity wishing to utilize this Agreement will have a copy of this Agreement executed in its own name and any Order Forms will be in such entity’s name. The parties agree that Workday can disclose this Agreement, all exhibits, and any applicable Order Forms to an entity seeking to make use of this Section.

10.14 Publicity. [COMMENT: Please visit our website at
http://www.workday.com/customers.php#~/ind=Education/~ to see an example of how we do this. In addition, names of customers appear in our customer community, an online forum limited to Workday, its customers, and in limited situations, deployment service providers.] Except as set forth herein, Workday shall not use Customer's name, logos or trademarks, without the prior written consent of Customer, in any written press releases, advertisements and/or marketing materials. Notwithstanding the foregoing, Workday may use Customer's name and logo in lists of customers and on its website, including, but not limited to, Workday’s community portal; however, such usage shall not be classified as an advertisement but only identification as an entity who receives the Service from Workday. For the avoidance of doubt, this section does not prohibit Workday from referencing Customer's name in a verbal format.

10.15 Miscellaneous. This Agreement, including all exhibits and attachments hereto and all Order Forms, constitutes the entire agreement between the parties with respect t o the subject matter hereof. In the event of a conflict, the provisions of an Order Form shall take precedence over provisions of the body of this Main Subscription Agreement and over any other exhibit or attachment to this Main Subscription Agreement. This Agreement supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter and is entered into without reliance on any promise or representation other than those expressly contained in this Agreement. No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and signed by both parties. If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the provision shall be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of this Agreement shall remain in effect. Notwithstanding any language to the contrary therein, no terms or conditions stated in a Customer purchase order or in any other non- negotiated Customer order documentation shall be incorporated into or form any part of this Agreement, and all such terms or conditions shall be null and void. This Agreement may be executed in counterparts, which taken together shall form one binding legal instrument. The parties hereby consent to the use of electronic signatures in connection with the execution of this Agreement, and further agree that electronic signatures [COMMENT: Workday primarily uses AdobeSign, which creates an audit stamp for the signatures and “draws” signatures into the signature lines. We have a backup technology which works in much the same way.] to this Agreement shall be legally binding with the same force and effect as manually executed signatures, provided that such signatures must be made using a technology designed for electronic signatures and include appropriate certificates to verify the identity of the signatory. For avoidance of doubt, emails stating consent to an Agreement or action shall not be considered an electronic signature.

11. Definitions.
“Affiliate” [COMMENT: We recognize that this definition may not be a good fit for your organization and are willing to modify as appropriate.] means any entity which directly or indirectly controls, is controlled by, or is under common control by either party. For purposes of the preceding sentence, "control" means direct or indirect owners hip or control of more than 50% of the voting interests of the subject entity.

“Agreement” means this Main Subscription Agreement, including the Signature Document, any exhibits, addenda or attachments hereto, and any fully executed or attached and referenced Order Form(s).

"Authorized Parties" means Customer’s or its authorized Affiliate’s employees, third party providers authorized by Customer, and as appropriate for the applicable Service, students and their parents or guardians, prospective employees, prospective students and their parents or guardians, former students, and/or retirees authorized to access Customer’s 00375627.0- Confidential

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Tenants and/or to receive Customer Data (i) in writing, (ii) through the Service’s security designation, or (iii) by system integration or other data exchange process.

“Claim” means any claim, demand, suit, or other legal proceeding made or brought against a party to this Agreement.

"Confidential Information" means (a) any software utilized by Workday in the provision of the Service and its respective source code; (b) Customer Data; (c) each party’s business or technical information, including but not limited to the Documentation, training materials, any information relating to software plans, designs, costs, prices and names, finances, marketing plans, business opportunities, personnel, research, development or know-how that is designated by the disclosing party as "confidential" or "proprietary" or the receiving party knows or should reasonably know is confidential or proprietary; and (d) the terms, conditions and pricing of this Agreement (but not its existence or parties). [COMMENT:

Workday considers its Agreements to be Workday Confidential Information, which is a separate designation from material that may be disclosed pursuant to a given jurisdiction’s open records laws. For clarity, Workday requires notice and the opportunity to challenge disclosure of the Agreement, based on applicable open records laws.]

"Customer Data" means the electronic data or information submitted by Customer or Authorized Parties to the Service.

“Customer Input” means suggestions, enhancement requests, recommendations or other feedback provided by Customer, its Employees or Authorized Parties relating to the operation or functionality of the Service.

“Documentation" means Workday’s electronic Administrator Guide for the Service, which may be updated by Workday from time to time.

"Employee" or “Worker” means employees, consultants, contingent workers, independent contractors, and retirees of Customer and its Affiliates whose business record(s) are or may be managed by the Service and for which a subscription to the Service has been purchased pursuant to an Order Form.

“Improvements” means all improvements, updates, enhancements, error corrections, bug fixes, release notes, upgrades and changes to the Service and Documentation, as developed by Workday and made generally available for Production use without a separate charge to Customers.

“Intellectual Property Rights” means any and all common law, statutory and other intellectual property rights, such as copyright, trademarks, trade secrets, patents and other proprietary rights issued, honored or enf orceable under any applicable laws anywhere in the world, and inclusive of all moral rights related thereto.

“Internal Business Purposes” means use for Customer’s internal operations associated with the functionality of the Service, as opposed to Customer using the products or Service for customers, clients, or prospective customers of the Customer. As illustrative examples: (1) use of recruiting functionality to assist with the recruitment of Customer’s employees is an Internal Business Purpose but a placement firm’s use of recruiting functionality to find employees for its third-party clients is not an Internal Business Purpose; and (2) Workday’s Student Service is clearly designed to assist educational institutions manage the records of students; even though students are technically the “clients” or “customers” of the institution. Nevertheless, use of Workday’s Student Service to manage these student records is still an Internal Business Purpose.

“Law” means any local, state, national and/or foreign law, treaties, and/or regulations applicable to a respective party.

“Losses” means any damages or costs finally awarded or entered into in settlement (including, without limitation, reasonable attorneys' fees).

“Malicious Code” means viruses, worms, time bombs, ransomware, Trojan horses and other malicious code, files, scripts, agents or programs intended to do harm.

"Order Form" means the separate ordering documents under which Customer subscribes to the Service or other services pursuant to this Agreement which are fully executed by the parties.

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“Pricing Metrics” means the specific measure identified on the applicable Order Form used for determining the Subscription Service Fee on that Order Form, such as FSE Worker or FTE Student.

“Production” means the Customer’s or an Employee’s use of or Workday’s written verification of the availability of the Service (i) to administer Employees; (ii) to generate data for Customer’s books/records; or (iii) in any decision support capacity.

“Related Service” means any professional services provided by Workday pursuant to an Order Form subject to this Agreement and related to the Service.

“Security Breach” means (i) any actual or reasonably suspected unauthorized use of, loss of, access to or disclosure of, Customer Data; provided that an incidental disclosure of Customer Data to an Authorized Party or Workday, or incidental access to Customer Data by an Authorized Party or Workday, where no reasonable suspicion exists that such disclosure or access involves theft, or is fraudulent, criminal or malicious in nature, shall not be considered a “Security Breach” for purposes of this definition, unless such incidental disclosure or incidental access triggers a notification obligation under any Law, (ii) any Personal Data Breach as defined in the DPE; and (iii) any security breach (or substantially similar term) as defined by Law affecting Customer Data.

"Service" means Workday’s software-as -a-service applications and Improvements as described in the Docum entation and subscribed to under an Order Form.

“SLA” means the Workday Production Support and Service Level Availability Policy , located at https://www.workday.com/en-us/legal/contract-terms-and-conditions/index/exhibits.html , which may be updated by
Workday from time to time. No update shall materially decrease Workday’s responsibilities under the Workday SLA.

“Subscription Fee” means all amounts invoiced and payable by Customer for the Service.

"Tenant" means a unique instance of the Service, with a separate set of Customer Data held by Workday in a logically separated database (i.e., a database segregated through password-controlled access).

“Tenant Base Name” is a naming convention that will be used in all of the Tenant URLs provided by Workday, as specified in Customer’s initial Order Form subscribing to the Service, and which shall remain constant throughout the Term.

“Term” has the meaning set forth in Section 9.1.

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MASTER SERVICES AGREEMENT
This Master Services Agreement (this “Agreement”), dated as of __________, 20__, is made by and between ________________________________, a ____________ corporation with its principal office located at _______________________________________ (“Client”), and Cognizant Worldwide Limited, a United Kingdom limited liability company with its principal office located at 1 Kingdom Street, Paddington Central, London, United Kingdom W2 6BD (“Cognizant”). In addition, Cognizant Technology Solutions U.S. Corporation (“ CTS US”) shall execute this Agreement solely for the purpose of enabling and authorizing CTS US to enter into Statements of Work (as defined below) together with Cognizant, whereby CTS US shall pr ovide the applicable local Services and Deliverables within the United States of America to Client for Cognizant under such SOWs as provided in Section 1.1. For the purposes of this Agreement, Client and Cognizant may each be referred to as “Party” or, collectively, as the “Parties.” The Parties, intending to be legally bound, hereby agree as follows:

1. SERVICES.

1.1 Services. Cognizant and Client will develop and enter into one or more statements of work incorporating a description of the specific services to be provided (“Services”), each in a form mutually agreed by the Parties (a “Statement of Work” or “SOW”). Each Statement of Work will set forth, among other things, project scope, various project activities and tasks to be performed by the Parties, and roles and responsibilities of the Parties. Cognizant may provide to Client the following types of services as, and to the extent, described in each Statement of Work:
(i) the management of certain business and IT operational services, which may be performed either onsite or from remote locations (“Managed Services”); (ii) certain consulting, development, integration and or other support services provided in addition to the Managed Services (“Professional Services”); and (iii) any other services des cribed as Cognizant’s obligation in a Statement of Work, (collectively the “Services”). In addition, Cognizant will provide to Client certain results or proceeds of the Services that are defined as deliverables in each Statement of Work (collectively, the “Deliverables”). Each Statement of Work shall specifically identify this Agreement and indicate that it is subject to the terms hereof and be executed by Client and Cognizant. Unless otherwise set forth herein or expressly identified in the SOW as a modification to a specified provision of this Agreement, to the extent there are any conflicts or inconsistencies between this Agreement and any Statement of Work, the provisions of this Agreement shall govern and control. Cognizant may engage any Affiliate (as hereinafter defined) of Cognizant to provide Services and Deliverables to Client and any Affiliates of Client for Cognizant under this Agreement. For SOWs executed in connection with work to be performed for Client in the United States of America, and solely to the extent that employees of a U.S.-domiciled Cognizant Affiliate who are foreign skilled workers are required for the provision of Services or Deliverables by Cognizant in connection with such SOW, such Cognizant Affiliate may also execute such SOW solely for the purpose of providing Services and Deliverables to Client for Cognizant. Any Affiliate of Cognizant may itself provide Services directly to Client and any Affiliates of Client under this Agreement by executing SOWs in its own name, exclusive of CWW, and only for the purposes of any such SOW(s), shall be considered “Cognizant” as that term is used in this Agreement. Any Affiliate of Client may enter into SOW(s) with Cognizant or any Affiliate of Cognizant and, only for the purposes of any such SOW(s), shall be considered “Client” as that term is used in this Agreement. As used herein, the term “Affiliate” means any entity that controls or is controlled by or is under common control with Cognizant or Client, as applicable, where “control” mea ns possessing, directly or indirectly, the power to direct or cause the direction of the management,

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2 policies and operations of such entity, whether through ownership of voting securities, by contract or otherwise.

1.2 Deliverables and Acceptance. Deliverables, if any, under this Agreement will be as set forth under any SOW. Each SOW will describe, if applicable, the Deliverables that Cognizant is obligated to furnish to Client hereunder, the acceptance criteria for each of the Deliverables (the “Acceptance Criteria”) and the completion criteria, if any, to signify completion of each phase of a project. Client shall review, evaluate and/or test, as the case may be, each of the Deliverables within the applicable time period set forth in a SOW (with respect to eac h Deliverable, the “Acceptance Period” ) to determine whether or not such Deliverable satisfies the applicable Acceptance Criteria in all material respects. If Client does not furnish a written notice to Cognizant specifying that a Deliverable has failed to satisfy its Acceptance Criteria in all material respects prior to the end of the Acceptance Period therefor and/or if Client commences using the Deliverables commercially or in a production environment , then Client will be deemed to have accepted such Deliverable. If any Deliverable fails to satisfy its Acceptance Criteria in any material respect, then Client will notify Cognizant in writing specifying the respects in which such Deliverable does not conform to the applicable Acceptance Criteria and what mo difications are necessary to make it conform thereto. Thereafter, Cognizant shall use its diligent commercially reasonable efforts to modify such Deliverable to so conform and the Deliverable will be resubmitted for acceptance by Client. If, after repeated attempts, Cognizant is unable to remedy any non-conforming portion of any Deliverable, Client may terminate p ursuant to Section 1 2.2 herein.

2. PROJECT SCHEDULE; CHANGES.

2.1 Project Schedule; Changes. Each Statement of Work will set forth the projected work effort and schedule applicable to the Services. All statements and agreements concerning time are based upon information available and circumstances existing at the time made, and each Statement of Work is subject to equi table adjustment upon any material change in such information or circumstances, the occurrence of an excusable delay (as provided for in Section

2.2 hereof) or upon modification of the scope, timing or level of work to be performed by Cognizant. Either Party will be entitled to propose changes. It is mutually acknowledged that any such change may affect the fees or charges payable to Cognizant and/or the project schedule.

Neither Party shall have any obligation respecting any change until an appropriate change order or amendment to the applicable Statement of Work is executed and delivered by both Parties.

2.2 Excusable Delays and Failures . Cognizant will be excused from delays in performing, or from a failure to perform, hereunder to the extent that such delays or failures result from causes beyond Cognizant’s reasonable control. Without limiting the generality of the foregoing, Client acknowledges that Client ’s failure or delay in furnishing necessary information, equipment or access to facilities, delays or failure by Client in completing tasks required of Client or in otherwise performing Client’s obligations hereunder or under any Statement of Work and any assumption contained in a Statement of Work which is untrue or incorrect will be considered an excusable delay or excusable failure to perform hereunder and may impede or delay completion of the Services. Client further acknowledges that such delays or failures may result in additional charges for the Services.

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3 3. PAYMENT.

3.1 Project Fees and Reimbursable Items. Client shall pay to Cognizant the fees and other compensation set forth in each Statement of Work . Client will also reimburse Cognizant for all reasonable out-of-pocket travel, living and other ancillary expenses paid or incurred by Cognizant in connection with the Services and any other reimbursable items set forth in each Statement of Work. Cognizant will have no obligation to perform any Services when any amount required to be paid by Client remains due and unpaid beyond the date such amount is due. Any suspension of Services by Cognizant as a result of Client’s failure to make payment as required will extend the due dates of Deliverables and other Services to the extent impacted by such suspension or delay.

3.2 Invoices; Payments. Cognizant will invoice Client for all fees, charges and reimbursable items payable to Cognizant on a monthly basis or otherwise in accordance with the schedule set forth in the relevant Statement of Work as such payments are due. Client will pay the invoiced amount in full within thirty (30) days of the date of each invoice, without deduction, setoff, defense or counterclaim for any reason; provided that the Client may withhold amounts disputed in good faith pending resolution of such dispute. Client will pay interest, at a rate equal to the lesser of

1.5% per month (or part thereof) or the maximum legal rate permitted, on the amount shown on any invoice that is paid later than thirty (30) days after the date of the invoice, other than such amounts that are disputed in such g ood faith during the pendency of the relevant dispute . All amounts hereunder will be invoiced and paid in United States Dollars unless otherwise set forth in an applicable SOW.

3.3 Taxes. Client agrees to pay any applicable sales, use, value added, goods and services, services, excise, privilege, or other taxes or assessments relating to the Services or Deliverables provided by Cognizant to Client pursuant to the Agreement hereto, exclusive of taxes based on Cognizant’s net income or net worth. Cognizant will invoice Client for any taxes payable by Client that are required to be collected by Cognizant.

4. OBLIGATIONS OF THE PARTIES.

4.1 Working Environment. For any Services to be provided by Cognizant at any of Client’s sites, Client shall provide Cognizant ’s personnel with (i) a suitable and adequate work environment, including space for work and equipment for performance of the Services; (ii) access to and use of Client ’s facilities and relevant information, including software, hardware and documentation; (iii) provision and maintenance of personal computer (“PC”) workstations for such personnel’s use; (iv) assistance to such personnel in a timely manner by promptly correcting any hardware or software problems that would affect the performance of Services; and ( v) any other items set forth in each Statement of Work.

4.2 Client’s Personnel Commitment. Client will ensure that all Client personnel who may be necessary or appropriate for the successful implementation of the Services will, on reasonable notice, (i) be available to assist Cognizant ’s personnel by answering business, technical and operational questions and providing requested documents, guidelines and procedures in a timely manner; (ii) participate in the Services as outlined in the Statement of Work ; (iii) participate in progress and other Service related meetings; (iv) contribute to software and system testing; and (v) be available to assist Cognizant with any other activities or tasks required to complete the Services in accordance with the Statement of Work.

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4 4.3 Export Control. Client agrees to notify Cognizant of any requirements for Deliverables or any other technology, technical data or information to which Cognizant will have access as a result of the Services that, in any case, will subject the Deliverables or the other technology, technical data or information to control under applicable export regulations under any classification other than EAR99 (or its non- U.S. equivalent) and, in such event, Client will (i) identify to Cognizant the applicable regulations (e.g. the United States Export Administration Regulations (“EAR”) or the International Traffic in Arms Regulations (“ITAR”)) and classifications (e.g. ECCN) and (ii) follow such guidelines as Cognizant may communicate to Client that reasonably are required to avoid violations. Each Party acknowledges and agrees that to the extent that any tangible or intangible technical data provided under this Agreement is subject to US export laws and regulations, such Party will not use, distribute, transfer, or transmit technical data provided by the other Party under this Agreement except in compliance with US export laws and regulations. Notwithstanding the foregoing, C lient agrees that it will not provide C ognizant with any technology, technical data or information that is subject to control under the ITAR. In the event that Client wishes to provide Cognizant with ITAR-controlled technology, technical data or information, Client will notify Cognizant in writing of such intent, and the Parties agree to cooperate to determine the appropriate agreements and controls, if any, required before Client makes such disclosure.

4.4 FCPA. Neither Party shall take any action in connection with the performance of its obligations under this Agreement that violates the Foreign Corrupt Practices Act, as amended, and the rules and regulations thereunder in any manner that has a material adverse impact on the other Party. To the extent that any of the Services or Deliverabl es cannot be performed or provided without violation of any law, regulation, or other control, then Cognizant shall not be obligated to provide the same and the applicable Statement of Work shall be amended accordingly.

4.5 Work Authorization/HR Compliance. In the event that it is necessary for Cognizant to obtain visas or work permits for Cognizant personnel, Client will cooperate with Cognizant by taking all reasonably necessary actions to facilitate Cognizant’s efforts, including, but not limited to, providing , and hereby consents to Cognizant providing to immigration authorities, documentation indicating the nature and location of the work to be performed, the necessity of the work to be performed, and other documentation as may be reasonably required and r elated to this Agreement (including the existence and terms of this Agreement and the identity of the Parties hereto) , and posting such notices as may be legally required (including any legally required notice posting at Client sites from which the parties contemplate services being provided by Cognizant personnel who are foreign skilled workers).

5. OWNERSHIP.

5.1 Ownership of Work Product. Cognizant agrees that, upon Client’s payment in full, the software or other intellectual property developed by Cognizant or its Affiliates as a ‘work-for-hire’ specifically for Client, as set forth in a Statement of Work ( “Work Product”) shall be the property of, and ownership shall vest in, Client. Client’s ownership of Work Product does not include Cognizant Proprietary Intellectual Property (as defined below) or any Third Party Items, or any derivative of the foregoing, that is incorporated into the Work Product. Cognizant agrees to take, at Client’s cost and expense, all actions requested by Client which are reasonably necessary to assure the conveyance to Client of all right, title and interest in and to the Work Product, including copyright.

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5 5.2 Residual Rights. Notwithstanding anything to the contrary herein, Cognizant, Cognizant Affiliates, and their respective employees and agents shall be free to use and employ any Residual Information. “Residual Information” means the general knowledge, ideas, know -how, experience, and techniques that would be retained in the unaided memory of an ordinary person skilled in the art, not intent on appropriating the proprietary information of the disclosing party.

Nothing in this paragraph, however, shall be deemed to grant a license under Client’s registered intellectual property rights.

5.3 Cognizant Proprietary Intellectual Property . Client acknowledges that as part of delivering the Services, Cognizant personnel may utilize proprietary software, methodologies, tools, specifications, drawings, sketches, models, samples, r ecords, documentation, works of authorship, creative works, ideas, know -how, data or other materials which have been or are originated, developed, licensed, purchased, or acquired by Cognizant or its A ffiliates or subcontractors (collectively, “Cognizant Proprietary Intellectual Property ”). Client agrees that Cognizant Proprietary Intellectual Property and Residual Information, any derivatives of Cognizant Proprietary Intellectual Property or Residual Information, is the sole prop erty of Cognizant (or its licensors) and that Cognizant (or its licensors) will retain sole and exclusive title to and ownership thereof. If any Cognizant Proprietary Intellectual Property owned by Cognizant is embedded in Work Product, Cognizant grants to Client a worldwide, royalty free, non-exclusive, transferable, perpetual license to use, execute and perform such Cognizant Proprietary Intellectual Property as a functional element of the applicable Work Product, subject to any additional terms or limitations set forth in the applicable Statement of Work, and provided that no portion of the Cognizant Proprietary Intellectual Property is separated or unbundled from the applicable Work Product or used as a stand- alone product or development tool. Except as expressly provided in the foregoing sentence, nothing contained in this Agreement or otherwise shall be construed to grant to Client any right, title, license or other interest in, to or under any Cognizant Proprietary Intellectual Property (whether by estoppel, implication or otherwise). Any license to Cognizant Proprietary Intellectual Property that is not embedded in Work Product or that is commercially available will be pursuant to a separate license agreement between Client and Cognizant (or its licensor).

5.4 Third Party Items. Cognizant shall obtain Client’s prior written consent before embedding in Work Product or installing in Client’s environment any proprietary third party tools or applications. If any third party tools, applications, utilities and cloud infrastructure are distributed, resold, or provided to Client in connection with this Agreement (collectively, “Third Party Items”), such Third Party Items shall be provided AS -IS and made available to Client under a separate agreement between Client and the licensor of the Third Party Item or may be made available to Client by Cognizant under a separate agreement or pass -through terms set forth in an SOW, which shall apply to the relevant Third Party Item(s) in lieu of any of the terms of this Agreement.

5.5 Installation of Tools. Cognizant may use certain Cognizant owned or licensed Tools (the “Tools”), including those set forth in the applicable SOW in connection with its performance of the Services. The Tools are Cognizant’s confidential information. As between Cognizant and Client, Cognizant is the sole owner of the Tools, together with all modifications, enhanceme nts and changes to the Tools. Client consents to Cognizant’s install ation of the Tools onto Client ’s systems. Only Cognizant may install, configure, control, or grant access to the Tools. Client agrees that Cognizant may uninstall and remove the Tools at any time, and that the consent set forth in this paragraph is not a software license or subscription agreement. Cognizant will use the Tools as installed on Client’s systems solely to perform the Services for Client.

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6 6. CONFIDENTIAL INFORMATION.

6.1 Confidentiality Obligations. For a period of three (3) years from the date of disclosure of the applicable Confidential Information (as hereinafter defined), Client and Cognizant shall each (i) hold the Confidential Information of the other in trust and confidence and avoid the disclosure or release thereof to any other person or entity by using the same degree of care as it uses to avoid unauthorized use, disclosure, or dissemination of its own Confidential Information of a similar nature, but not less than reasonable care, and (ii) not use the Confidential Information of the other Party for any purpose whatsoever except as expressly contemplated under this Agreement or any Statement of Work. Except with the express written consent of the other Party, each Party shall disclose the Confidential Information of the other Party only to those of its and its affiliates’ employees officers, directors, subcontractors, agents or representatives having a legitimate need to know the information for the purposes of this Agreement (“Representatives”) and shall take all reasonable precautions to ensure that such Representatives comply with the provisions of this Section 6.1.

6.2 Definition. The term “Confidential Information” shall mean any and all information or proprietary materials other than Personal Information (as defined in Exhibit A attached hereto) (in every form and media) not generally known in the relevant trade or industry and which has been or is hereafter disclosed or made available by either Party (the “disclosing party”) to the other (the “receiving party”) in connection with the efforts contemplated hereunder, including (i) all trade secrets, (ii) existing or contemplated products, services, designs, technology, processes, technical data, engineering, techniques, methodologies and concepts and any information related thereto, and (iii) information relating to business plans, sales or marketing methods and customer lists or requirements.

6.3 Exceptions. The obligations of either Party under Section 6.1 will not apply to information (other than Personal Information) that (i) was in the receiving party’s possession at the time of disclosure and without restriction as to confidentiality, (ii) at the time of disclosure is generally available to the public or after disclosure becomes generally available to the public through no breach of agreement or other wrongful act by the receiving party, (iii) has been received from a third party without restriction on disclosure and without breach of agreement by the receiving party, or (iv) is independently developed by the receiving party without regard to the Confidential Information of the disclosing party. In addition, the receiving party may disclose Confidential Information as required to comply with binding orders of governmental entities that have jurisdiction over it; provided that the receiving party (a) gives the disclosing party reasonable written notice to allow the disclosing party to seek a protective order or other appropriate remedy, (b) discloses only such Confidential Information as is required by the governmental entity, and (c) uses commercially reasonable efforts to obtain confidential treat ment for any Confidential Information so disclosed.

7. DATA PROTECTION

7.1 Data Protection . If and to the extent that the Services require Cognizant to process Client’s Personal Information, the Parties shall abide by the terms set forth under Exhibit A attached hereto.

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7 8. INDEMNIFICATION.

8.1 Intellectual Property Rights Indemnity . Cognizant and Client (in such case, the “indemnifying party”) each agree to indemnify and hold harmless the other (in such case, the “indemnified party”) from and against any costs and damages awarded against the indemnified party by a court pursuant to a final judgment as a result of, and defend the indemnified party against, claims of infringement of a U.S. patent or registered copyright or misappropriation of any trade secret related to a Deliverable (in the case of indemnification by Cognizant ) or any claim relating to Cognizant’s possession, use or modification of any software, documentation, data or other property provided by Client (in the case of indemnification by Client).

8.2 Intellectual Property Rights Exclusions . Cognizant shall have no obligation under Section 8.1 or other liability for any infringement or misappropriation claim resulting or alleged to result from: (i) modifications made other than by Cognizant, (ii) use of the Deliverables in combination with any equipment, software or material not approved or provided by Cognizant, (iii) Client’s use or incorporation of materials not provided by Cognizant, (iv) the instructions, designs or specifications provided by Client; (v) any software or other materials furnished by any third party; or (vi) Client’s continuing the allegedly infringing activity after being notified thereof or after being informed and provided with modifications that would have avoided the alleged infringement.

8.3 Infringement Remedies. In the event of an infringement or misappropriation claim as described in Section 8.1 above arises, or if Cognizant reasonably believes that a claim is likely to be made, Cognizant, at its option and in lieu of indemnification, may: (i) modify the applicable Deliverables so that they become non- infringing but functionally equivalent; or (ii) replace the applicable Deliverables with material that is non-infringing but functionally equivalent; or (iii) obtain for Client the right to use such Deliverables upon commercially reasonable terms; or (iv) remove the infringing or violative Deliverables and refund to Client the fees received for such Deliverables that are the subject of such a claim based on a five (5) year straight line depreciation. This Section 8 sets forth the exclusive remedy and entire liability and obligation of each Party with respect to intellectual property infringement or misappropriation claims, including patent or copyright infringement claims and trade secret misappropriation.

8.4 Personal Injury and Property Damage Indemnity. Cognizant and Client each agree to indemnify, defend and hold harmless the other from and against any and all claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys ’ fees and expenses, arising out of third party claims for bodily injury or damage to real or tangible personal property, not including software, data, and documentation, to the extent caused directly and proximately by the gross negligence or willful misconduct of the indemnifying party, its employees or agents.

8.5 Indemnification Procedures. The obligations to indemnify, defend and hold harmless set forth above in this Section 8 will not apply to the extent the indemnified party was responsible for giving rise to the matter upon which the claim for indemnification is based and will not apply unless the indemnified party (i) promptly notifies the indemnifying party of any matters in respect of which the indemnity may apply and of which the indemnified party has knowledge; (ii) gives the indemnifying party full opportunity to control the response thereto and the defense thereof, including any agreement relating to the settlement thereof, provided that the indemnifying party shall not settle any such claim or action without the prior written consent of the indemnified party; and (iii) cooperates with the indemnifying party, at the indemnifying party ’s cost and expense in the defense or settlement thereof. The indemnified party may participate, at its own expense, in

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8 such defense and in any settlement discussions directly or through counsel of its choice on a monitoring, non-controlling basis.

9. WARRANTY.

9.1 Limited Warranty. Cognizant warrants the following:

9.1.1 the applicable Services rendered hereunder will be performed by qualified personnel;

9.1.2 the Professional Services performed will substantially conform to any applicable requirements set forth in the Statement of Work for a period of thirty (30) days (the “ Warranty Period”) following performance of such Professional Services; and

9.1.3 during the Warranty Period, the Deliverable(s) will materially conform to the corresponding product specifications set forth in the applicable Statement of Work for such Deliverable.

9.2 Remedies. Cognizant does not warrant that any Deliverable will operate uninterrupted or error-free, provided that Cognizant shall remain obligated pursuant to this Section 9. In the event that any Deliverable or Service fails to conform to the foregoing warranty in any material respect, the sole and exclusive remedy of Client w ill be for Cognizant, at its expense, to promptly use commercially reasonable efforts to cure or correct such failure. The foregoing warranty is expressly conditioned upon (i) Client providing Cognizant with prompt written notice of any claim thereunder prior to the expiration of the applicable Warranty Period , which notice must identify with particularity the non-conformity; (ii) Client’s full cooperation with Cognizant in all reasonable respects relating thereto, including, in the case of modified software, assisting Cognizant to locate and reproduce the non- conformity; and (iii) with respect to any Deliverable, the absence of any alteration or other modification of such Deliverable by any person or entity other than Cognizant.

9.3 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED IN SECTION 9 .1, COGNIZANT

DOES NOT MAKE OR GIVE ANY REPRESENTATION OR WARRANTY OR CONDITION OF

ANY KIND, WHETHER SUCH REPRESENTATION, WARRANTY, OR CONDITION BE

EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, QUALITY,

OR FITNESS FOR A PARTICULAR PURPOSE OR ANY REPRESENTATION, WARRANTY OR CONDITION FROM COURSE OF DEALING OR USAGE OF TRADE.

9.4 Responsibility of Client. In the event that Client asserts any claim for warranty services hereunder and such claim relates to any matter that i s determined not to be Cognizant’s responsibility hereunder (including any problem with Client’s third party vendors, Client’s computer hardware or software that was not caused by any Services performed by Cognizant ), Client will be responsible to pay Cognizant for all costs incurred for all evaluation, correction or other services performed by Cognizant relating to such claim on a time and materials basis at Cognizant’s then standard billing rates.

10. LIMITATION OF LIABILITY AND REMEDIES.

10.1 Exclusion of Damages. In no event shall either Party be liable to the other Party or any other person or entity for any lost profits, special, exemplary, indirect, incidental, consequential or punitive damages or liabilities, or for any costs (including transition costs) associated with procuring substitute or replacement services, of any kind or nature whatsoever (collectively, “Indirect Damages”), whether in an action based on contract, warranty, strict liability, tort or

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9 otherwise, even if such Party has been informed in advance of the possibility of such Indirect Damages or such Indirect Damages could have been reasonably foreseen by such Party.

10.2 Total Liability. In no event shall Cognizant’s liability to Client or any other person or entity arising out of or in connection with this Agreement or the Services exceed, in the aggregate, the total fees paid by Client to Cognizant for the particular Service or Deliverable with respect to which such liability relates (or in the case of any liability not related to a particular portion of the Services, the total fees paid by Client to Cognizant under the applicable Statement of Work) in the twelve (12) month period preceding the last act or omission giving rise to any such liability, whether such liability is based on an action in contract, warranty, strict liability or tort (including, without limitation, negligence) or otherwise. The limitations specified in this Section 10 will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.

11. EMPLOYEES.

11.1 No Employee Relationship. Neither Party’s personnel shall be deemed to be employees of the other Party. Each Party and its Affiliates shall be solely responsible for the payment of all compensation to its employees, including provisions for employment taxes, workmen’s compensation and any similar taxes associated with employment of its personnel. A Party ’s employees shall not be entitled to any benefits paid or made available by the other Party to its employees.

11.2 Non-Solicitation Obligations. During the term hereof and for a period of twelve (12) months thereafter, neither Party shall, directly or indirectly, solicit for employment or employ, or accept services provided by, (i) any employee of the other Party (including employees of Cognizant’s Affiliates); or (ii) any former employee of the other Party (including former employees of Cognizant’s Affiliates) who performed any work in connection with or related to the Services.

11.3 Subcontractors and Third Party Providers. In addition to the right to engage Affiliates to provide Services as specified hereunder, Cognizant may engage non- Affiliate third parties which will be responsible for providing a portion of the Services that Cognizant provides to Client (such as field services and end user support) where such services are not dependent on a product being provided by such third party (“Subcontractors”), provided that such Subcontractors have executed appropriate confidentiality agreements with Cognizant.

Cognizant may also (i) engage
vendors providing equipment or software (and services in support of such equipment or software) to support the provision of Services and/or (ii) subcontract for third party services or products that are not principally dedicated to performance of Services for the Client, which are not material to a function constituting a part of the Services, do not result in a material change in the way Cognizant conducts its business, or are composed of small scale temporary labor (collectively, “Third Party Providers”). For the avoidance of doubt, Third Party Providers shall not be deemed “Subcontractors” as such term is defined under this Sect ion 11.3. Cognizant may engage such Third Party Providers pursuant to such Third Party Providers’ standard terms and conditions.

Client shall agree in writing to be bound by the Third Party Providers’ standard terms and conditions to the extent necessary , if at all, for Client to (iii) be able to use of the relevant Third Party Provider’s product or services in connection with its receipt of the Services and/or (iv) make use of any of the Services supported by such Third Party Provider’s product/services. No engagement of Subcontractors or Third Party Providers hereunder will relieve Cognizant from any of its obligations under this Agreement.

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10 11.4 Nondiscrimination. To the extent applicable to Services under this Agreement, Cognizant shall abide by the requirements of 41 C .F.R. §§ 60- 1.4(a), 60- 300.5(a) and 60 - 741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

12. TERM AND TERMINATION.

12.1 Term. The Agreement is effective as of the date on the Agreement and shall continue in effect for an initial term ending three years thereafter. The Agreement shall thereafter continue in effect for successive one- year terms, unless not later than sixty (60) days prior to the end of the then-current term, either party shall notify the other that the Agreement shall expire, in which event the Agreement shall expire on the last day of the then-current term (except with respect to any Statement of Work for which the term set forth in such Statement of Work has not yet been completed, which Statement of Work shall continue until expiration or termination).

12.2 Termination or Suspension. This Agreement may be terminated in whole or in part by either Party (the “non-breaching party”) upon written notice to the other Party if any of the following events occur by or with respect to such other Party (the “breaching party”): (i) the breaching party commits a material breach of any of its obligations hereunder and fails to cure such breach within thirty (30) days after receipt of notice of such breach or fails to reach an agreement with the non- breaching party regarding the cure thereof; or (ii) any insolvency of the breaching party, any filing of a petition in bankruptcy by or against the breaching party, any appointment of a receiver for the breaching party, or any assignment for the benefit of the breaching party’s creditors. In addition to any right to terminate as provided in this Agreement, the Parties agree that in connection with any dispute for which Client withholds the payment of charges pursuant to this Agreement, if the total amount being disputed (other than amounts in dispute resulting from clear billing errors of Cognizant), plus any amount that is undisputed but past due and any interest that has accrued thereon, exceeds the amount of fees billed by Cognizant in the then-prior three-month period (the “Disputed Amount Threshold”), Cognizant may, without liability to Client or its Affiliates, with at least 30 days’ prior written notice to Client, suspend the further delivery of Services that are not paid for in advance until all payment disputes are resolved using the dispute resolution process set forth in this Agreement. If Client pays the Disputed Amount, Cognizant shall promptly recommence performance of the Services and all Cognizant timing obligations and delivery commitments under this Agreement and/or each applicable SOW shall be extended by the number of days between the date of suspension and the date Cognizant recommences performance of the relevant Services.

12.3 Payment upon Termination. Upon termination, Cognizant will be entitled to recover payment for all Services rendered through the date of termination (including for work in progress), and in the event of termination of this Agreement, in whole or in part, by Cognizant pursuant to this Section 12 , Cognizant will also be entitled to recover those reasonable costs incurred in anticipation of performance of the Services to the extent they cannot reasonably be eliminated.

12.4 Survival. In the event of termination or upon expiration of this Agreement, Sections 3, 5, 6, 8, 9 (subject to the expiration of any warranty period), 10 , 11, 12, and 13 hereof will survive and continue in full force and effect.

Confidential Information
11 13. MISCELLANEOUS.

13.1 Governing Law. This Agreement will be governed by the laws of the State of New York, without reference to the principles of conflicts of law. The Parties acknowledge and agree that this Agreement relates solely to the performance of services (not the sale of goods) and, accordingly, will not be governed by the Uniform Commercial Code of any State having jurisdiction. In addition, the provisions of the Unif orm Computerized Information Transaction Act and United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.

13.2 Dispute Resolution.

13.2.1 Informal Negotiations. In the event of any dispute, controversy, or claim of any kind arising out of or relating in any way to this Agreement or the breach thereof (each a “Dispute”), prior to filing a notice of arbitration, the Party claiming a Dispute shall send a written notice to the other Party describing the basis for the Dispute and the requested remedy, and inviting the other Party to have its executive confer with a named executive of the claiming party to attempt to negotiate a resolution. The claiming Party may file the notice of arbitration in accordance with the Rul es (defined below) after the executive conference is completed, if the invitation to confer is declined, or if, within ten (10) business days after the Dispute notice is delivered, there is no response to the invitation or the Parties are unable to schedul e the conference.

13.2.2 Arbitration. Subject only to Section 13.2.4 below, any Dispute that is not settled through the negotiation process required under Section 1 3.2.1, shall be settled by final and binding arbitration administered by the International Centre for Dispute Resolution under the International Dispute Resolution Procedures – International Arbitration Rules (available at WWW.ICDR.ORG) (the “ Rules”). The Parties waive any right to mediate a Dispute and any mediation provisions contained in the Rules shall not apply.

13.2.3 Arbitration Process. In-person hearings or meetings with the arbitrator(s) shall be held in New York, New York and the seat of the arbitration shall be New York, New York. The sole arbitrator, or the presiding arbitrator in the case of a three-arbitrator panel, shall either be a retired judge or a lawyer with at least ten (10) years of experience in information technology matters. Each award shall include written findings of fact and conclusions of law and shall be final and binding, exc ept that if the arbitration is conducted by a single arbitrator and US$10,000,000 or more in damages are awarded against a Party (exclusive of interest, attorneys’ fees, and arbitration fees and costs), that Party may appeal the award to a panel of three arbitrators pursuant to the Optional Appellate Arbitration Rules of the American Arbitration Association. The existence of a Dispute or the content or result of any award shall constitute the Confidential Information of both parties and the parties shall r equire that the arbitrator of any Dispute be bound to maintain the confidentiality of such Confidential Information. All informal and formal negotiations between the Parties regarding a Dispute shall be treated as compromise and settlement negotiations under applicable rules of evidence and no written or oral statements of position or offers of settlement made during the informal or formal Dispute resolution procedures shall be offered into evidence for any purpose, or constitute an admission or waiver of rights by either Party.

13.2.4 Access to Courts. Either Party may at any time apply to a court with appropriate jurisdiction only to (a) seek interim or provisional relief necessary to protect its rights or property

Confidential Information
12 pending the resolution of a Dispute in accordance with these procedures, including inj unctive relief and specific performance, or (b) enter or enforce any final and binding arbitration award.

13.3 Binding Effect and Assignment. Neither Party may assign or otherwise transfer any of its rights, duties or obligations under this Agreement without the prior written consent of the other Party, except either Party may, upon prior written notice to the other Party (but without any obligation to obtain the consent of such other Party ), assign this Agreement or any of its rights hereunder to any Affiliate of such Party, or to any entity who succeeds (by purchase, merger, operation of law or otherwise) to all or substantially all of the capital stock, assets or business of such Party, if such entity agrees in writing to assume and be bound by all of the obli gations of such Party under this Agreement. This Agreement shall be binding upon and inure to the benefit of the Parties hereto and their respective successors and permitted assignees.

13.4 No Third Party Beneficiaries . This Agreement shall not confer any right s or remedies upon any person other than the Parties and their respective successors and permitted assigns.

13.5 Notices. All notices required by this Agreement will be given in writing to the other Party and delivered by registered mail, international air courier, facsimile, or the equivalent. Notices will be effective when received as indicated on the facsimile, registered mail, or other delivery receipt.

All notices will be given by one Party to the other at its address stated on the first page of this Agreement unless a change thereof previously has been given to the Party giving the notice.

13.6 Amendments and Waivers. This A greement may be modified only by a written amendment executed by duly authorized officers or representatives of both Parties. No waiver by either Party of any right or remedy hereunder shall be valid unless the same shall be in writing and signed by the Party giving such waiver. No waiver by either Party with respect to any default, misrepresentation, or breach of warranty or covenant hereunder shall be deemed to extend to any prior or subsequent default, misrepresentation, or breach of warranty or covenant hereunder or affect in any way any rights arising by virtue of any prior or subsequent such occurrence.

13.7 Severability. If any provision in this Agreement is held by a court of competent jurisdiction to be invalid, void, or unenforceable, then such provision shall be severed from this Agreement and the remaining provisions will continue in full force.

13.8 Counterparts. This Agreement and each Statement of Work may be executed in several counterparts and by facsimile signature, each of which will be deemed an original, and all of which taken together will constitute one single agreement between the Parties with the same effect as if all the signatures were upon the same instrument. A telecopy signature shall be as legally effective as an original signature.

13.9 Entire Agreement. This Agreement and all Statements of Work attached hereto constitute the complete and exclusive statement of the agreement between the Parties and supersede all proposals, oral or written, and all other prior or contemporaneous communications between the Parties relating to the subject matter herein.

13.10 Press Releases and Announcements. Either Party may make any public disclosure it believes in good faith is required by applicable law, regulation or stock market rule (in which case the disclosing party shall use reasonable efforts to advise the other Party and provide it with a copy of the proposed disclosure prior to making the disclosure).

Confidential Information
13 13.11 Headings. The section headings contained in this Agreement are inserted for convenience only and shall not affect in any way the meaning or interpretation of this Agreement.

13.12 Consents and Approvals. Except where expressly provided as being in the discretion of a Party, where approval, acceptance, consent or similar action by either Party is required under this Agreement or the applicable Statement of Work , such action shall not be unreasonably withheld or delayed.

IN WITNESS WHEREOF, Cognizant and Client have caused this Agreement to be signed and delivered by their duly authorized officers, all as of the date first herein above written.

COGNIZANT WORLDWIDE LIMITED

Signature:

Print Name:

Title:
[CLIENT]

Signature:

Print Name:

Title: _______________________________

Solely for the purpose of acknowledging that CTS US may perform local services in the United States of America in accordance with Section 1.1:

COGNIZANT TECHNOLOGY SOLUTIONS U.S. CORPORATION

Signature:____________________________
Print Name:____________________________
Title:_________________________________

Confidential Information
14 EXHIBIT A

DATA PROTECTION AGREEMENT

This Data Protection Agreement (this “DPA”), is entered into by and between Cognizant Worldwide Limited (collectively with its Affiliates, “ Cognizant”) and _____________ (“Client”) (each a “Party” and collectively, “Parties”), pursuant to the terms and conditions of the Master Services Agreement (the “Agreement”) effective ______ between the Parties.

General Data Protection Terms

1. Introduction.

1.1. Order of Precedence. This DPA is part of the Agreement, and the terms of this DPA are in addition to, and not in lieu of, the terms in the Agreement. The terms of this DPA shall prevail over any conflicting terms in the Agreement’s other sections.

2. Definitions.

2.1. In this DPA:

a. “Access” or “Accessing” means to access, view, alter, use, process, transfer, store, host, disclose, erase, destroy, or dispose of Protected Data, and includes any operation or set of operations performed upon Protected Data, whether or not by automated means.
b. “Applicable Laws” means the privacy, data security, and data protection laws, directives, regulations, orders, and rules in the jurisdiction(s) applicable to the Cognizant and/or the Services provided under the Agreement. c. “Applicable Standards ” means gover nment standards, industry standards, and commercially reasonable practices related to privacy, data security or data protection that are applicable to Cognizant and the Services provided under the Agreement, or such other standards as otherwise agreed to by the Parties and specifically set forth in an applicable Statement of Work or other written agreement. d. “Authorized Person(s) ” means the individual(s) to whom Client or Cognizant has granted Access to Protected Data.
e. “Employee Personal Data” means the Pers onal Information of the personnel of Cognizant, Cognizant ’s Affiliates, or Cognizant subcontractors or other representatives.
f. “European Data Protection Legislation” means Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("General Data Protection Regulation"), including any applicable delegated acts adopted by the European Com mission and any applicable national legislation made under or otherwise adopted by Member States of the EEA

Confidential Information
15 pursuant to specific rights or powers contained within the General Data Protection Regulation, together with any replacement legislation or any equi valent legislation of any other applicable jurisdiction and all other applicable laws and regulations in any relevant jurisdiction relating to the processing of personal data and privacy. g. “include” or “including” means including but not limited to. h. “Personal Data” means: any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person. i. “Personal Information” means: (i) information relating to an identified or identifiabl e individual in any form or medium; (ii) information related to an identified or identifiable individual that is protected under Applicable Law (including Personal Data); or (iii) information that is not specifically about an identified or identifiable individual but, when combined with other information, may identify an individual. In the event that the definition of Personal Information in this DPA is inconsistent with a definition of Personal Data, Personal Information, or similar concept under an Applicable Law, then the definition of such concept under the Applicable Law shall prevail solely to the extent of the inconsistency.
j. “Protected Data” means the Personal Information to which Client has granted Cognizant access for the performance of Cognizant’s obligations under the Agreement.
k. “Security Incident” means the unauthorized or unlawful destruction, loss, alteration, or disclosure of Protected Data caused by Cognizant’s breach of this DPA . Security Incidents will not include unsuccessful attempts to Access Protected Information or to interfere with system operations in an information system, such as “scans” or “pings” on a firewall.
l. “Security Standards” has the meaning set forth in Section 5 of this DPA.

2.2. All cap italized terms that are not expressly defined in this DPA will have the meaning given to them in the Agreement. All examples are illustrative and not the sole or exclusive examples of a particular concept.

3. General Obligations.

3.1. Compliance. Cognizant agrees that, during the period in which Cognizant has been given Access to Protected Data, it will comply with its obligations under Applicable Laws.

Cognizant will provide commercially reasonable information, assistance, and cooperation regarding the proc essing of Personal Information as Client may reasonably require to enable Client to comply with Applicable Laws, including (when required by Applicable Laws) assisting Client (at Client’s expense) with its security, notification, communication, recordkeeping, and reporting obligations under Applicable Laws.

Confidential Information
16 3.2. Purpose Limitation. Cognizant agrees that it will Access Protected Data : (i) in accordance with the lawful, written instructions of Client (provided such instructions are reasonable and provided that Client shall be responsible for any material costs incurred by Cognizant in order to comply with such documented instructions) ; (ii) for the proper management and administration of Cognizant or to carry out Cognizant’s legal responsibilities under Applicable Laws; and (iii) to fulfill its obligations under the Agreement and the relevant Statement(s) of Work.

3.3. International Transfers of Personal Information. When applicable, and where required by Applicable Laws, the Parties agree to execute appropriate data transfer agreements to ensure the lawfulness of cross-border transfers of Personal Information.

3.4. Duty of Confidentiality . Cognizant agrees that Authorized Persons to whom Cognizant has granted Access to Protected Information will be subject to a duty of confidentiality (whether such duty is contractual, statutory, or otherwise).

3.5. Individual Rights. Cognizant will reasonably assist the Client to fulfill or resolve an individual’s request for access to his or her Personal Information, including with respect to a request from a data subject to exercise any of his or her rights under Applicable Laws (including the rights of access, correction, blocking, objection, erasure and data portability, as applicable). If Cognizant receives such a request directly from the individual(s), Cognizant will promptly inform Client of the request.

3.6. Prohibited Personal Information. Client will not provide Cognizant with Access to Personal Information that contains any special categories of Personal Data or information related to criminal convictions and offenses that are not expressly disclosed in the relevant SOW(s).

4. Obligations for Special Categories of Personal Information.

4.1. European Data Protection Requirements . If Cognizant or a Cognizant Affiliate: (i) is established within the European Economic Area (“ EEA”), Switzerland, or the UK and processes Personal Data of EEA or UK data subjects on behalf of Client or a Client Affiliate as part of the Services; (ii) processes Personal Data on behalf of a Client Affiliate established in the EEA, Switzerland, or the UK as part of the Services; or (iii) processes the Personal Data of data subjects located in the EEA, Switzerland, or the UK on behalf of the Client or a Client Affiliate as part of the Services , then the Parties will enter into additional EU -specific data privacy terms with respect to the Services that involve processing of such Personal Data.

4.2. HIPAA. If and to the extent Cognizant has Access to Protected Health Information as defined at 45 C.F.R. §160.103 ( “PHI”) subject to the Health Insurance Portability and Accountability Act of 1996 ( “HIPAA”), then the Parties shall enter into a mutually agreeable Business Associate Agreement subject to the provisions of the Agreement.

5. Security Standards.

5.1. Minimum Security Standards . Cognizant agrees to implement and maintain commercially reasonable and appropriate administrative, technical, organizational, and physical controls designed to provide a level of security appropriate to the risk and to

Confidential Information
17 protect the confidentiality, integrity, and availability of Protected Data ( “Security Standards”), including: (i) controls designed to secure facilities, infrastructure, data centers, servers, hard copy files, systems, equipment, applications, and devices used to Access Protected Data, including controls to monitor, prevent, detect, and respond to Security Incidents; (ii) policies and practices limiting Access to Protected Data only to Authorized Persons; and (iii) procedures to regularly assess and evaluate the effectiveness of the Security Standards.

5.2. Training. Cognizant will provide privacy and security training for all Authorized Persons who Access Protected Data.

5.3. Client Responsibility for Employee Personal Data . To the extent that Client has Access to Employee Personal Data, Client shall implement and maintain, in compliance with Applicable laws, a data privacy and security program to protect Employee Personal Data to a standard materially the same as those required of Cognizant hereunder. Client shall collect only the minimum necessary amount of Employee Personal Data to comply with Client’s obligations under Applicable Laws.

6. Return and Disposal of Protected Data. Upon the earlier of Client’s written request or termination or expiration of the Agreement, Cognizant will securely destroy or, at Client’s expense, return the Protected Data in accordance w ith Client’s reasonable written instructions. Cognizant agrees to return or destroy Protected Data within ninety (90) days of receipt of Client’s written request or expiration or termination of the Agreement, as applicable; provided, however, that Cognizant may retain copies of Protected Information that Cognizant is legally required to retain, subject to a continued obligation to hold the same in confidence in accordance with this Agreement.

7. Security Incident Response.

7.1. Security Incident Response Program. Cognizant will maintain an incident response program in compliance with Applicable Laws to respond to Security Incidents.

7.2. Notice, Investigation, and Remediation. In the event of a Security Incident, Cognizant will notify Client without undue dela y (and in no event more than seventy -two (72) hours after confirmation of the Security Incident). This notification will include, to the extent know at the time notice is sent: (i) a description of the Security Incident; (ii) the categories and types of Protected Data affected; and (iii) if applicable, the categories and number of data subjects and individual records affected. Additionally, Cognizant will promptly investigate and remedy the Security Incident, take commercially reasonable steps to mitigate t he effects of the Security Incident and to prevent further Security Incidents, and take other actions required of it by Applicable Laws.

7.3. No Unauthorized Statements . Except as required by Applicable Laws, neither Party will make public statements concerni ng a Security Incident that references or identifies either Party, unless both Parties have provided express written consent for any such statement prior to its release.

8. Change in Law. If an Applicable Law becomes effective after the execution of this DPA and is inconsistent with the terms of this DPA or otherwise requires the Parties to amend this DPA or change the Services, the Parties agree to enter into good faith negotiations to m ake

Confidential Information
18 required changes to the Security Standards, the Serv ices, and/or to amend this DPA or the Agreement.

9. Survival. Cognizant’s obligations under this DPA will survive termination or expiration of the Agreement and/or completion of the Services solely to the extent Cognizant is required to Access Protected Data.

IN WITNESS WHEREOF, Cognizant and Client have caused this DPA to be signed and delivered by their duly authorized officers, all as of the date first herein above written.

COGNIZANT WORLDWIDE LIMITED

Signature:

Print Name:

Title:
[CLIENT]

Signature:

Print Name:

Title: ______________________________

City of Santa Maria
Enterprise Resource Planning (ERP) Software
and Implementation Services
November 14, 2022

Collaborative Solutions, LLC. Proprietary & Confidential 178

Appendix B: Representative Resumes

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Data Conversions Lead

This resource is a seasoned data consultant with 25+ years of experience in configuring, developing, and deploying HCM, Payroll, Financial, and Student applications. In addition to his 20 years of independent consulting experience in PeopleSoft, he also has eight (8) years of Workday data conversion experience, with over two (2) of those years leading the data conversion teams on the client side and passing data to multiple Workday Partners. This experience on the client side gives him a clear and unique understanding of what it takes to convert data from legacy systems to Workday.

Consulting Experience
Workday
Implementation

Data Conversion Consultant
Organized and Coordinated the Build activities from planning to deploy across the various Workday HCM, FIN, and Student functional areas for multiple Workday implementations.

Experience includes:

• Managing and coordinating all the build-related activities and tasks across the different Workday modules ensuring the timely completion of the build • Developing and managing the build project schedule and ensuring the completion of configuration and data conversion tasks
• Facilitating the daily build calls during the various build phases • Documenting data conversion issues and working with cross functional team to provide solution for each issue
• Providing Data Validation reports to ensure quality of data being converted into Workday.
• Developing report metrics to show issue resolution statistics.

Workday
Implementation

Data Conversion Lead
Served as the Data Conversion Lead on multiple Workday implementations.

Experience includes:
• Collaborating with the client’s data conversion team to extract data from their legacy systems and format into the appropriate templates for loading into Workday.
• Loading the Core HCM, compensation, benefits, recruiting, talent, Payroll, Financials, and Student data using various implementation tools (Web Services, ETL tools, iLoads, EIBs, Advanced Load and Migration Recipes) • Facilitating the daily build calls with the clients and fellow Collaborative consultants during the various build phases.
• Managing and coordinating the workload and forecast of the data team for each project.

Data Conversion Lead

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Client-Side Experience
Data Conversion Manager
Responsible for extracting all data from PeopleSoft HCM and Payroll for loading into Workday. Led design sessions with the client to map data between the legacy systems and Workday. Led and attended design sessions with the Workday partner to map data from legacy systems to Workday.

Designed, developed and supported PeopleSoft HCM and payroll extract scripts.

Senior Consultant
Designed, developed, and supported a Workday HR to PeopleSoft Payroll and a Workday HR to PeopleSoft ELM interface system, including an extensive error recycle process. Developed data extracts to convert PeopleSoft HR/Payroll data for 50,000 teammates to Workday iLoad format.

Industries
• Retail
• Manufacturing
• Legal
• Utility
• Entertainment/Media
• Healthcare
• Banking/Financial Services
• Insurance
• Aerospace
• Higher Education
Skills Summary
Workday

• Human Capital Management (HCM)
• Student Data Conversion
• Data Conversion & Configuration
Migration (via Object Transporter
(OX), EIB, iLoad, Migration Recipe,
Advanced Load)
• Cross Functional Data Conversion

• Human Capital Management (HCM)
• Data Conversion & Configuration
Migration (via Object Transporter
(OX), EIB, iLoad, Migration Recipe,
Advanced Load)
• Cross Functional Data Conversion

PeopleSoft • Human Capital Management (HCM)
• Benefits Administration
• Payroll for North America
• Time and Labor

• PS Query/Reporting
• Enterprise Learning Management
• PeopleTools
• Recruiting Solutions

Relevant
Software
• PeopleSoft
• Clover ETL
• Smartsheet
• SharePoint

• MS Office (Excel, OneNote,
Outlook, PowerPoint, Project, Word,
Access)

Global

• 20+ Countries • Cross-Cultural Knowledge Transfer
Engagement
Experience
• Discovery & Gap Analysis
• Project Planning & Strategy
• Design/Solutions Review
• Knowledge Transfer
• Data Conversion/Validation
• Testing (Unit, End-to-End, Smoke,
User Acceptance, Parallel)
• Demonstrations/Presentations
• Train-the-Trainer
• Job Aid Development
Data Conversion Lead

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Programming
Languages
• PL/SQL
• Java
• COBOL
• PeopleCode
• C++
• Visual Basic
Other Accomplishments
Education • DeVry, B.S., Management Information Systems, Phoenix, AZ • DeVry, A.S., Accounting, Phoenix, AZ

Training

• Workday HCM Services Core
• Workday Student Services Core
• Workday Student Records
• Cynergy™ Methodology
Certifications • Workday Student Records
• Workday HCM
• Advanced Reporting
• Prism

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Financial Functional Architect , CPA

This resource is a Directo r in the Financials Consulting practice. Workday-certified in Foundation Data Model (FDM), Financials, Grants and Reporting, and has partnered with clients through multiple phases of implementations to deliver solutions for their requirements. This resource has implemented Workday Financials with multiple public sector clients, provided insight and solutions in Pre-Delivery and Strategy phases for government, higher education, professional services, and healthcare clients, as well as served in an oversight role for all financial areas. This resour ce brings 15+ years of accounting experience in financial services, banking, and public accounting to projects as well as a deep knowledge of GASB, FASB, GAAP, and fund accounting and also manages a team of dedicated functional leads and consultants at Collaborative Solutions providing supervisory support and project oversight.

Consulting Experience
Workday
Implementation

Foundation Data Model (Lead)
Provided functional leadership and oversight on eight Workday implementation projects in the area of Foundation Data Model.

Workday
Implementation

Financial Accounting (Lead)
Provided functional leadership and oversight on two Workday implementation projects in the area of Financial Accounting.

Experience includes:
• Managing all phases of the CynergyTM implementation methodology and ensuring the quality of the deliverables for area of responsibility • Leading consultative Planning, Discovery, Design and Solutions Review sessions for large audiences by providing demonstrations and engaging key client resources to fully understand business requirements
• Guiding clients through the functional setup needed to support complex data conversion requirements, including transactional and organizational history, and supporting the validation of data from various legacy systems • Overseeing Unit Test scenario development and execution and partnering with clients throughout all phases of testing including End-to-End, Smoke, User Acceptance, and Parallel Testing
• Strategizing cutover plans and rollout activities for initial, cross -platform, and Phase 2 deployments
• Developing roadmap strategy and update plan for future functionality

Financial Functional Architect

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Workday
Implementation

Budget (Lead)
Provided functional leadership and oversight on two Workday implementation projects in the area of Budget.

Workday
Implementation

Grants Management (Lead)
Provided functional leadership and oversight on two Workday implementation projects in the area of Grants Management.

Experience includes:
• Managing all phases of the CynergyTM implementation methodology and ensuring the quality of the deliverables for area(s) of responsibility • Leading consultative Planning, Discovery, Design and Solutions Review sessions for global audiences by providing demonstrations and engaging key client resources to fully understand business requirements
• Configuring client requirements in Workday and ensuring that all federal and state reporting requirements are met
Client-Side Experience
Controller
Oversaw the daily operations of local government finance department. • Supervised accounts payable, procurement, general ledger, payroll, banking, and financial reporting staff
• Created and maintained relationships and improved financial processes for other organizations within the County such as local authorities and volunteer fire departments • Produced quarterly and annual financial reports
• Responsible for all areas of Workday implementation for Finance and Payroll

Accountant
Assigned to various types of clients and engagements in a busy accounting firm. • Performed comprehensive audit tests on cash, accounts receivable, fixed assets, accounts payable, debt and numerous income statement accounts
• Conducted audits of government and higher education clients to analyze, do cument and assess clients’ internal control systems
• Prepared all types of tax returns including individual, corporate, trust and nonprofit Industries
• Local Government
• Banking
• Higher Education
• Public Accounting

Financial Functional Architect

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Skills Summary
Workday • Banking and Settlement
• Business Assets
• Customer Accounts
• Expenses
• Financial Accounting

• Procurement
• Supplier Accounts
• Time Tracking
• Organizations and Worktags
• Business Processes
Engagement
Experience

• Design/Solutions Review
• Knowledge Transfer
• Demonstrations
• Documentation
• Testing
• Data Conversion

Relevant
Software
• MS Office (Excel, OneNote, Outlook,
PowerPoint, Project, Word)
• Smartsheet
• SharePoint
Other Accomplishments
Education • Western Carolina University, MAcc, Accounting, Asheville, NC University of North Carolina, BA, Mathematics, Chapel Hill, NC

Training • Workday Financials Services Core
• Workday Advanced Reporting
Consulting Core
• Workday FDM Certification

• Collaborative Cynergy™
Methodology
• Workday Grants Management

Presentations • Workday Altitude 2019 – Presenter

Recognition &
Awards

• Collaborative Solutions Instant Impact Award (2019)

Certifications • Workday Finance Certified (2020R2)
• Workday Grants Certified (2020R2)
• Workday Reporting Certified (2020R2)
• Workday FDM Certified (2020R2)

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HCM Functional Architect

Bobby is a well -rounded, knowledgeable Director in the Consulting Services practice who has played a pivotal role deploying Workday on both Launch and Workday Your Way implementations. Project experience includes domestic and international Workday implementations that span across a wide variety of industries. In addition to his Workday experience, Bobby has supported numerous mergers, acquisitions, dispositions, and reorganizations while working for a multinational conglomerate. Bobby also has project management experience in the areas of strategic development, economic development, public relations, and not-for-profits. Bobby’s robust work experience is coupled with a strong educational background as he was a top performing graduate of the University at Albany’s MBA program where he focused his studies in Human Resource Information Systems.

Consulting Experience
Workday
Implementation

Functional Architect
Provided cross-functional leadership and oversight across all HCM functional areas on various Launch implementations: Experience includes:
• Architecting optimal cross-functional solutions and configuration strategy while maintaining awareness of cross-product touch points and impacts • Driving consistency across all phases of the XCELERATE™ and CYNERGY™ implementation methodologies and ensuring the quality of the deliverables for functional areas
• Partnering with the cross-functional team and advising on functional considerations for project approach, change management, training • Serving as the escalation point for functional issues

Workday
Implementation

Cross-Functional (Lead)
Led both Phase I and Phase II global HCM implementations with customers operating in over 50 countries. Experience includes:
• Supporting architect, configuration, testing, and deployment for all areas of the global implementation.
• Managing several aspects of data conversion, including iLoads and EIBS. • Leading Planning, Discovery, Design and Solutions Review sessions for global audiences

Workday
Implementation

Talent & Performance (Lead)
Led both Phase I and Phase II implementations configuring Performance Reviews, Performance Improvement Plans, Disciplinary Actions, Goal Management, and Talent. Partnered with the customers throughout all phases of the project, including Design, Solutions Review, End-to-End Testing, User Acceptance Testing, and Deployment.

Workday
Implementation

Compensation (Lead)
Core Compensation lead with experience implementing international configuration for both Phase I and Phase II implementations. Partnered with various leads to support Phase II implementations of Advanced Compensation and the HCM Functional Architect

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optimization of core compensation. The optimization included enhancements to existing business processes, condition rules, and calculated fields.

Workday Cross-Functional
Advised 3 production customers in the areas of Talent, Performance and Reporting. Experience incudes:
• Analysis and enhancement to review processes.
• Implementing new Workday functionality for an existing customer. This included an analysis of the current configuration, recommendations for implementing the solution, and configuration to allow the customer to test the new functionality.
• Consulting the customer on best practices, provided process documentation, and guided customers through testing.

Customer-Side Experience
Mergers & Acquisitions
Responsible for supporting the successful transitions of US and Global mergers, acquisitions, dispositions, and reorganizations in the areas of benefits administration, human resources, payroll, and compensation. Developed PeopleSoft and Oracle systems knowledge, then helped to design databases within these systems to track project activity. Lead the design and development of a new company site/library that eliminated waste and inefficient processes by roughly 85%, thus creating a more effective and efficient platform.

Federal & State Grant Coordinator
Served as a liaison between the State of New York and a local government to identify potential areas for economic growth. Managed a two-million-dollar budget that was used for the economic development of roughly 40 projects. The projects consisted of housing rehabilitation for low-to- medium income households, microenterprise start-ups, and the rehabilitation/reuse of existing commercial properties to enhance the quality of life in the surrounding economy.

Human Resource Analyst
Analyzed market trends and researched industry specific white-papers pertaining to Human Resource Information Systems, change management, and HR delivery then developed a questionnaire to distribute to HRIS SaaS customers. The questionnaire was designed to identify the best practices, strengths, and weaknesses of the current HRIS SaaS environment. Questionnaire data was then combined with additional research to develop a white paper with a unique perspective on the future of the HRIS SaaS environments.

Industries
• Education & Government
• Healthcare
• Nonprofit
• Manufacturing
• Banking & Financial Services
• Consumer Packaged Goods
• Retail
• Hospitality
• Technology Services

HCM Functional Architect

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Skills Summary
Workday

• Human Capital Management
• Talent & Performance Management
• Business Process Design
• Reporting & Calculated Fields
• Compensation
• Onboarding
• Condition Rules

• Staffing Models
• Reporting
• Organization Structure
• Security
• Data Conversion (iLoad, EIB, OX,
Solution)

Engagement
Experience
• Data Validation
• Configuration
• Demonstrations/Presentations
• Knowledge Transfer

• Job Aid Development
• End User Training
• Testing (Unit, End-to-End, Smoke,
User Acceptance, Parallel)

Relevant
Software
• Oracle
• PeopleSoft
• SuccessFactors
• MS Office Suite
• Excel VBA
• SQL
• Excel VBA
• HTML
• Central Desktop
• SharePoint
Other Accomplishments
Education • University at Albany, MBA, Human Resource Information Systems, Albany, NY • University at Albany, BA, Communications and Business, Albany, NY

Training • Workday HCM Certified
• Workday Talent & Performance
Management Certified
• Workday Core Compensation
• Collaborative Cynergy™
Methodology
• Collaborative XCELERATE™
Methodology

• General Electric Change
Acceleration Process (CAP)
• General Electric LEAN

Recognition &
Awards
• 2016 Collabie Award: Rising Star
• 2017 Collabie Award: Miyagi
• 2018 Collabie Award: MVP
• 2021 Collabie Award: Secret Sauce

Certifications • Workday HCM Consulting Core
• Workday Talent & Performance Management Consulting Core • Workday Core Compensation
• Workday Medium Enterprise Certification

Page 1 of 3 ends

Integrations Lead

This resource has over seven (7) years of integration consulting experience. As an Integration consultant, he has been a key resource on many system implementations and has a significant amount of experience leading his team and client s through all stages of the project lifecycle. He has experience leading both HCM and FINs/full platform implementations. He holds Workday certifications in Integrations and Studio.

Along with his project leadership experience, he has a very strong technical background, acting as a driving force in his client ’s overall integration architecture , including integrations with middleware . He has experience developing integrations with various tools and many different functional areas within Workday. This allows him to often leverage previous experiences when designing and developing new solutions. He has led multiple Phase 1 and Phase 2 implementations and possesses strong technical and communication skills.

Consulting Experience
Workday
Implementation

Integrations Lead Consultant
Provided Integrations leadership on six Workday large-scale implementations for US and global clients.

Experience includes:
• Leading a team of integration consultants to design, develop and support integrations for various functional areas, including HCM, Financials, Payroll, Benefits, and Recruiting
• Strategizing and providing guidance on overall system architecture and enhancing existing processes
• Setting standards in place for both the client and the implementation team to ensure consistency and organization across project deliverables. • Assisting team with design and build details for various integrations to ensure a quality product and that best practices are followed
• Guiding client resources on integration development and maintenance to ensure that client is setup for success
• Influencing key project decisions and implementation timeline • Maintaining integrations tracker and providing status updates to client leadership on a weekly basis
• Conducting weekly status calls with project team and managing project timeline • Leading all phases of the project from initial planning phase through post- production support
• Planning and architecture of Middleware integration solutions with Workday • Completing Delivery Assurance reviews and instructing clients on Workday best practices for integration development
• Performing integration tenant migrations

Integrations Lead

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Workday
Implementation

Integrations Consultant
Served as Principal Consultant on five (5) Workday implementation projects across multiple industries for US and global clients.

Experience includes:
• Building multiple Payroll, Benefits, Financials and Recruiting integrations using Enterprise Interface Builder, Cloud Connect, and Workday Studio • Leading and participating in integration design sessions with client and third- party vendors
• Creating integration design documents, unit testing scenarios, and operations guides
• Mentoring client resources on various integration tools and providing knowledge transfer for clients to take over maintenance of integrations • Performing integration tenant migrations
• Supporting End-to-End and User Acceptance testing

Planet
Hollywood
International

IT Helpdesk
Performed in IT help desk role for two years.

Experience includes:
• Working with IT team to troubleshoot various tech issues throughout the company
• Writing scripts for automating administrative tasks
• Solving problems with hardware and OS performance
Industries
• Consulting
• Technology
• Steel
• Energy
• Higher Education
• Insurance
• Manufacturing
• Mass Media
• Food and Beverage
Skills Summary
Workday • Reporting & Calculated Fields
• Integrations
• RaaS
• Document Transformation
• Migration Tools (iLoad/OX)
• SOAP/REST Web Services

• Business Process Design
• Enterprise Interface Builder
• Cloud Connect for Benefits
• Payroll Interface
• Workday Studio
• Configurable Security
Global • 3 countries

Engagement
Experience
• Integration Development
• Gathering Requirements
• Integration Testing
• Functional Design
• System Architecture
• User Acceptance Testing
• Post-Production Support
• Knowledge Transfer
• Strategy/Planning
• Business Development
Integrations Lead

Page 3 of 3 ends

Relevant
Software
• MS Suite (Excel, Visio, OneNote,
Outlook, PowerPoint, Project, Word)
• SOAP UI
• SAP

• oXygen XML Editor
• Workday Studio
• WinSCP
Programming
Languages
• SQL
• XML/XSLT
• Powershell

Other Accomplishments
Education • University of Central Florida, B.S., Information Technology, Orlando, FL

Training • Workday HCM Services Core
• Workday Integration Basics
• Workday Studio Training
• Collaborative Cynergy™ Methodology

Certifications • Workday Integrations (W22-36)
• Workday Studio (W24-36)

Page 1 of 3 ends

OC&T Lead

This resource is a senior member of the Organizational Change & Training team with 10+ years of professional experience in change management, training, and client services. They have a Bachelor of Education from the University of Georgia and a Bachelor of Applied Scien ce with an emphasis in Organization and Human Resource Management from Santa Fe College. This resource is experienced in change management and training for Workday Talent and Performance Management, Benefits, Absence and Time Tracking, Advanced Compensation, Onboarding, Financials, and HCM and serves as the Workday Recruiting lead for the Organizational Change & Training team. In this role, they have worked with clients like the University of Southern California, the University of Nevada at Las Vegas, Flori da Virtual School, Emerson College, Campbell’s, and Mass Mutual Insurance. This resource has produced software -based videos for client s and has developed and delivered comprehensive training programs. With each new project, they are dedicated to a superior level of commitment, professionalism, and client advocacy.

Consulting Experience
Workday
Implementation

Organizational Change & Training (Change Architect)
Served as Organizational Change & Training Change Architect on five implementation projects covering various Workday HCM and Financials modules.

Experience includes:
• Providing leadership and project oversight
• Conducting client check-ins at various stages of the project to ensure that milestones are being met
• Providing quality assurance reviews of change management, communications, and training materials
• Supporting the client relationship and acting as a link between the project resources and executive sponsors

Workday
Implementation

Organizational Change & Training (Lead)
Served as Organizational Change & Training Lead on multiple implementation projects covering various areas of Workday, including: HCM, Financials, Advanced Compensation, Recruiting, Talent and Performance Management, Absence and Time Tracking, Payroll, and Benefits.

Experience includes:
• Creating Change Impact Assessment to document current state versus future state in the areas of company processes, culture, and system design and then use that information to identify areas of high impact for change • Collaborating with the client’s Change Management Lead to create a strong Communications Plan and execute the activities as prescribed in the project timeline
• Organizing and advising a Change Champion Network to help garner support and awareness throughout the organization and assess feedback as it is provided throughout the lifecycle of the project

Change Architect

Page 2 of 3 ends

• Developing training strategy materials such as the Training Needs Assessment, Curriculum Plan, and Development Plan to systematically identify and track the audiences in need of training, and the appropriate method(s) for delivering training to these groups
• Co-Delivering instructor-led classroom training sessions with the client’s Change Management and Training Leads

Workday
Implementation

Training (Lead)
Provided training leadership and oversight on several Workday implementation projects in the areas of Recruiting, HCM, Absence & Time Tracking, Talent & Performance Management, Benefits, and Payroll.

Experience includes:
• Consulting on the training strategy, approach, and communications for end- user training plans
• Creating all training planning documents, including a comprehensive Training Needs Assessment and Curriculum Plan for each end-user role • Spearheading the development of all training materials, including job aids, practice activities, videos, webinars, PowerPoint training decks, and guided demonstrations
• Delivering instructor-led training sessions to end-users, including global audiences
• Delivering web-based training sessions to end-users
• Providing guidance on project timelines, estimates, and forecasts • Serving as internal Quality Assurance Lead for all training materials • Advising on the strategy for, and executing the necessary system preparation for successful Instructor-led training sessions and Train-the-Trainer sessions • Conducting end-user adoption surveys and evaluations and using metrics to advise on reinforcement activities

Workday
Implementation

Training
Served as Organizational Change & Training Principal on multiple Workday implementation projects in the areas of Recruiting, Talent & Performance Management, HCM, Advanced Compensation, Financials, Absence & Time Tracking, and Benefits.

Industries
• Higher Education
• Government
• Consumer Packaged Goods
• Retail
• Hospitality
• Nonprofit
• Healthcare & Insurance
• Financial Services
• Technology

Change Architect

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Skills Summary
Workday • Human Capital Management
• Financials
• Organizations
• Business Processes
• Self-Service (ESS/MSS)
• Mobile
• Recruiting
• Absence
• Time Tracking
• Talent and Performance
Engagement
Experience
• Team Lead
• Impact Analysis & LOE Estimates
• Cynergy™ Methodology
• Client Relations
• Strategy & Planning
• Change Management Strategy
• Change Impact Assessments
• Stakeholder Assessments
• Readiness Assessments
• Communications Planning
• Change Champion Networks
• Training Strategy
• Training Needs Assessments

• End-User Training
• Job Aid Development
• Demonstrations & Presentations
• Business Process Design
• Script writing and software-based
video production
• Curriculum Design
• End-User Training and
Documentation
• Power-User Training and
Documentation
• Business Communications

Relevant
Software
• MS Office (Excel, Outlook,
PowerPoint, Word)
• Smartsheet
• Adobe Captivate
• SharePoint
• Box
Other Accomplishments
Education • Santa Fe College, Bachelor of Applied Science, Organization Management & Human Resources, Gainesville, FL
• University of Georgia, Bachelor of Education, Social Science Education, Athens, GA

Training • Workday HCM Services Core
• Workday Practical
• Prosci® Methodology

• Collaborative Cynergy™
Methodology

Presentations • “Change Management and Training Overview”, Regional User Group (RUG) Conference, Orlando, FL, 2016

Recognition &
Awards
• Collaborative’s MVP Award, 2016

Certifications • Workday HCM Certification (W23-32)
• Prosci® Certified Change Practitioner

Page 1 of 3 ends

Time Tracking/Payroll Lead

This resource has 20+ years of experience with a variety of HCM, Payroll, and Time and Attendance Applications. She has over 9 years of Workday experience focusing on the Absence Management and Time Tracking modules. Over the past several years she has served in the roles of P roject Manager, Business Analyst, Team Lead and Consultant. Throughout her career, her primary focus has been on supporting various financial and HCM applications. She has experience working with 3 rd party vendors and consultants implementing various software packages as well as extensive Business Process Design work and union environment knowledge. She brings her deep business understanding along with her strong system configuration experience to help deliver industry leading solutions for clients in the dynamic world of SaaS.

Consulting Experience
Workday
Implementation

Cross Functional (Lead)
Provided functional leadership and oversight on multiple Workday implementation projects in the areas of Absence Management, Time Tracking & Payroll Interface.

Experience includes:
• Managing all phases of the Xcelerate and Cynergy™ implementation methodology and ensuring the quality of the deliverables for area(s) of responsibility
• Leading consultative Planning, Discovery, Design and Solutions Review sessions for global audiences by providing demonstrations and engaging key client resources to fully understand business requirements
• Developing unique solutions to meet client needs across 40+ countries, leveraging the suite of global HCM functionality and optimizing security configuration to support various service delivery models • Guiding clients through the functional setup needed to support complex data conversion requirements, including transactional and organizational history, and supporting the validation of data from various legacy systems • Overseeing Unit Test scenario development and execution and partnering with clients throughout all phases of testing including End-to-End, Smoke, User Acceptance, and Parallel Testing
• Strategizing cutover plans and rollout activities for initial, cross-platform, and Phase 2 deployments
• Developing roadmap strategy and update plan for future functionality

Workday Partner Product Lead – Time Tracking
Served as product lead for Workday ecosystem since 2013. This includes serving as subject matter expert for time tracking product to entire ecosystem, presenting annually on knowledge sharing sessions and participating in product roadmap discussions.

Time Tracking/Payroll Lead

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Workday Delivery Assurance Reviewer – Time Tracking & Absence Performed delivery assurance reviews for over multiple time tracking implementations. Provided guidance on best practices and functionality to ensure successful product go-lives.

Industries
• Nonprofit
• Legal
• Insurance
• Healthcare
• Financial
• Retail
• Real Estate
• Services
• Education
• Manufacturing
• Technology
• Software
• Risk Assurance
• Oil & Gas
• Consumer Packaged Goods
• Telecommunications
Skills Summary
Workday • Human Capital Management
• Data Conversion & Configuration
Migration (iLoad, OX, EIB, Solution)
• Business Processes
• Configurable Security
• Payroll
• Payroll Interface
• Integrations – Payroll
• Absence Management

• Time Tracking
• Organizations
• Extensibility
• Reporting & Calculated Fields
• Self-Service (ESS/MSS)
• Mobile
• Projects
• Integrations – Time Tracking
Global • 40+ countries, including US, Canada, APAC, EMEA, LATAM • Conducted local design sessions, data gathering, and knowledge transfer and user training

Languages

• English

Engagement
Experience
• Data Conversion
• Needs Assessment
• Gap Analysis
• Testing
• Strategy/Planning

• Business & Technical Process
Documentation
• End User Training
• Process Re-Engineering
• Knowledge Transfer
Relevant
Software
• MS Office (Excel, OneNote, Outlook,
PowerPoint, Project, Word)
• Smartsheet

Other Accomplishments
Education • University of Phoenix: BS Business Management

Time Tracking/Payroll Lead

Page 3 of 3 ends

Training • Workday HCM
• Workday Absence Management
• Workday Time Tracking
• Workday Onboarding
• Workday Medium Enterprise

• Workday Delivery Assurance
• Workday Report Writer
• Workday Calculated Fields
• Collaborative Cynergy™
Methodology

Presentations • Workday Time Tracking Knowledge Sharing Sessions

Certifications • Workday HCM
• Workday Absence Management
• Workday Medium Enterprise

• Workday Time Tracking
• Workday Delivery Assurance
Associations • Workday Product Lead – Time Tracking
• Workday Delivery Assurance Reviewer – Time Tracking

City of Santa Maria
Enterprise Resource Planning (ERP) Software
and Implementation Services
November 14, 2022

Collaborative Solutions, LLC. Proprietary & Confidential 179

Appendix C: Additional Information

SAMPLE DA FORM (Cannot be Contracted)
ORDER FORM # Agreement Number

DELIVERY ASSURANCE (FIXED FEE)
Customer Name City of Santa Maria ("Customer")
Workday Entity Name ("Workday")
MSA Effective Date Parent Agreement Effective Date
Order Effective Date The later of the dates beneath the parties’ signatures below.

Order Term End Date TBD
Currency USD
Total Consulting Fees $$

Consulting Engagement Type
Delivery Assurance Checkpoints Reviews
Delivery Assurance Project Management Reviews

Products
Learning, Recruiting, Time Tracking, Financial Accounting, Customer Accounts, Grants Management, Procurement, Projects, Customer Contracts, Financial Planning, Prism Analytics

Number of Prism Use Cases 3

Customer Contact
Information
Billing Contact
Contact Name
Street Address
City/Town,
State/Province/Region
Zip/Postal Code
Country

Phone/Fax # Phone: Fax:

Email (Required)

This agreement (along with the tables above and Addendum attached hereto, this “Document”) is entered into as of the Order Effective Date listed above and is subject to and governed by the primary Service subscription agreement (the “MSA”) between the Workday customer listed above (“ Customer”) and the Workday entity listed above (“ Workday”). In the event of a conflict between the terms of this Document and the terms of MSA, the terms of this Document shall prevail with respect to the subject matter hereof.

All capitalized terms not otherwise defined herein shall have the same meaning as in MSA. This Document is only valid and binding on the parties when executed by both parties and is further subject to the additional terms in Addendum A attached hereto.

Workday may extend the Order Term with respect to Workday's Delivery Assurance services without Customer’s consent and at no additional cost to Customer, to the extent reasonably determined by Workday to be necessary or appropriate to perform the Delivery Assurance services.

Consulting Services and Scope. This Document describes Workday’s Delivery Assurance consulting services (“Delivery Assurance” or “DA”) that
Workday shall perform for Customer. Any service, deliverable, feature, or functionality not expressly identified in Addendum A is not in the scope of this Document.

Fees and Payment. Workday will perform the Delivery Assurance on a fixed fee basis. The Total Consulting Fees as set forth above shall be invoiced upon execution of this Document. The fixed fee amount does not include related travel and expenses. Expenses shall be invoiced on a monthly basis as incurred. Invoices are due in accordance with the MSA. All remittance advice and invoice inquiries can be directed to [email protected].

Termination. Unless terminated in accordance with this Section, this Document automatically terminates upon the earlier of: (i) completion of the Delivery Assurance services provided hereunder, or (ii) the termination of the MSA. Either party may terminate this Document for cause on the same terms as it may terminate the MSA for cause. Upon receipt of any notice of termination, Workday shall immediately cease performance of the Delivery Assurance services and Customer shall pay Workday within thirty (30) days after the date of termination for all Delivery Assurance services performed by Workday (included partially completed services) and travel and living expenses incurred up to the cessation of such services.

Notwithstanding any other provision to the contrary, termination or breach of this Document hereunder by either party for any reason shall not terminate nor give that party the right to terminate the MSA or any Order Forms thereto.

IN WITNESS WHEREOF, this Document is entered into as of the Order Effective Date, defined above.

City of Ventura Workday, Inc.

Signature Signature

Name Name

Title Title

Date Signed Date Signed

ADDENDUM A ADDITIONAL TERMS – DELIVERY ASSURANCE

1. General
As part of Workday’s Delivery Assurance services, Workday shall validate that Customer’s deployment of the Service, as performed by a Workday services partner (“Partner”), follows the Workday deployment methodology and configuration standards. Workday is not responsible for the acts or omissions of any Partner or Customer personnel hereunder. As between the parties, Customer is responsible for Partner’s compliance with this Document.

2. Description of Delivery Assurance Services

2.1 Checkpoint Reviews . Partner’s consultant(s) and project manager responsible for Customer’s deployment of the Service (collectively, the “ Partner Deployment Team ”) shall review the configured application (and applicable integrations and reports developed by the Partner Deployment Team or Workday) and provide output from applicable tools to the Workday team using a method specified by the Workday team. The Workday team will review provided output and tools and provide feedback to Partner’s consultant(s). Partner’s project consultant shall be responsible for resolving any issues identified during the review, including any issues identified by Workday. For any issues that cannot be resolved, the Partner Deployment Team shall follow Workday’s issue resolution process. A Partner project consultant shall review the checkpoint outcomes with Customer.

2.2 Project Management Reviews.
(a) Plan Review. Workday shall review Partner’s project planning documents drafted during the Plan stage and the cutover plans detailing Customer’s transition to the Service to determine whether the defined scope, tasks, and timelines are reasonable and align to the Workday deployment methodology. (i) Workday’s Project Initiation Checkpoint is a detailed review for adherence to the Workday deployment methodology, an achievable schedule, and appropriate resourcing based upon scope and schedule.
(ii) The Cutover Plan review is a detailed review of the cutover plan and associated activities. This review shall help confirm that all important areas have been addressed to support a successful cutover to production and roll out of Customer’s deployment of the Service in Production. (b) Periodic check-in calls. Workday shall conduct scheduled calls with the Partner Deployment Team and Customer to discuss the overall state of the deployment and determine if the project is continuing to meet expected timelines and activities.
(c) Deployment Readiness Reviews. Workday shall evaluate deployment/operational readiness at the end of each stage leveraging the Workday delivered review template. (d) Steering Committee. Workday shall participate in Steering Committee meetings. (e) Other Activities. Workday shall participate in additional project -related activities, such as project status meetings, as needed.

3. Conditions

3.1 The parties understand and agree that the reviews and other services provided under this Document shall be performed 100% offsite, unless expressly agreed by the parties in writing. Any onsite work shall be pre-agreed to by both parties in writing.

3.2 Customer is responsible for the timely coordination of its internal and Partner resources and shall facilitate regular participation of the Workday team in regular Steering Committee meetings. If Customer’s actions or responsibilities hereunder are delayed or impact Workday’s ability to perform the services for any reason, Customer understands and agrees that Workday may delay services, a Change Order may be required, and additional fees may be due.

3.3 The fees due under this Document are based on the deployment scope described in this Document and only cover work performed during the Order Term. Any changes to the scope may impact both the time required to complete the reviews and the total Fees. If Customer desires any changes to the scope, the additional work shall be subject to a separate agreement between the parties. This Document is noncancelable and Fees are non-refundable.

3.4 Workday may use Workday certified subcontractors to perform some or all of the services performed hereunder.

3.5 Neither the SLA nor Service Credits apply to this Order Form.

4. Ownership
The recommendations, ideas, techniques, know-how, designs, programs, development tools, processes, integrations, enhancements, reviews, guidance, and other technical information provided or developed by Workday in the course of performing the activities contemplated by this Document, or co-developed by the parties hereunder, including all Intellectual Property Rights pertaining thereto are Workday Intellectual Property Rights and Workday Confidential Information. Workday reserves all rights in the content and related Intellectual Property Rights not expressly granted to Customer herein.

5. Warranty and Disclaimer
This Document is for consulting services rather than the Service. Accordingly, the warranties and related remedies in the MSA regarding the Service are inapplicable. Instead, Workday warrants that it shall perform its obligations set forth in this Document in a professional and workmanlike manner. As Customer’s exclusive remedy and Workday’s sole liability for breach of the foregoing warranty, Workday shall correct deficiencies at no additional cha rge to Customer, provided Customer gives written notice to Workday which describes any deficiencies within thirty (30) days of the performance of the deficient services. In the event Workday is unable to correct the identified deficiencies after good-faith efforts and at a commercially reasonable cost, Workday shall refund Customer prorated amounts paid for the defective portion of the services provided under this Document.

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE AGREEMENT, EXCEPT AS

EXPRESSLY PROVIDED HEREIN AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE

LAW, WORKDAY MAKES NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED,

STATUTORY, OR OTHERWISE, AND SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES,

INCLUDING ANY WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS

FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SERVICES PROVIDED UNDER THIS DOCUMENT.

CONTINUOUS VALUE SERVICES
1 collaborativesolutions.com
WHAT ARE CONTINUOUS VALUE SERVICES (CVS )?
Deliver exceptional customer support through quality leadership, partnership and services to enable customers to realize the full potential and value of Workday.

WHY COLLABORATIVE FOR CVS?
Leading global provider of Workday full platform post-production services with true flexibility and a knowledge- transfer approach proven to drive customer self-sufficiency. Offers also include strategic roadmapping, governance post-deployment services, and comprehensive Workday Organizational Change & Training Services to make the most of your Workday investment.

High-Value Target Consulting
Average of 15 years consulting experience
Average of 5 years Workday experience
Tenured Financials partner with 100+ unique Workday
Financials customers
Cutting-Edge Workday Partner
Workday Cloud Platform Fast Follower
Prism Early Workday Partner
Early Implementation Partner of Adaptive Insights
No Start up Fees, Locked-in Rates
No fees to begin services
Locked-in rates for term of service (1-3 years)
No penalties or limits on how hours are leveraged
Scalability of Service
Focus on flexibility
Shift hours as your demands may change
Full platform Squads team: support post-production
projects & unplanned assistance requests
Global Presence
Flexible Options For Medium And Large Enterprise Customers Organizational Change & Training
Strategic Services
Higher Education, Government, & Healthcare Experience
Flexible, on-demand support for
what you need, when
you need it
Lean-On Services The blueprint to maximizing your

Workday investment

for continuous growth
Tenant Analysis & Plan
Drive executive engagement with

pre-built strategic KPIs
Advanced Report
Dashboards & Analytics
Deploy new and existing
Workday products &
functionality
Mergers & acquisitions
Divestitures

PHASE X & BUSINESS

EVENT SUPPORT

PACKAGESAPPLICATION MANAGED

SERVICES (AMS)
Continuous Value Services
2 collaborativesolutions.com

ABOUT COLLABORATIVE SOLUTIONS
Collaborative Solutions is a leading global Finance, HR, and Student transformation consultancy, and the longest- tenured Workday partner. Collaborative has a 98% customer satisfaction rating with over 625 customers and 100 Workday-named Product Leads. The consultancy is considered an undisputed alternative to the “Big Four” and has more years of experience per consultant compared to the ecosystem average.* Collaborative Solutions has deployed in over 125 countries, and is based in the Washington, D.C. metro area, and has offices throughout North America, Europe and the Asia-Pacific region. *Source: Workday Partner Scorecard

CUSTOMER SNAPSHOT
Medium Enterprise Large Enterprise
Retail
Education &
Government
Professional
Services &
Government
Contracting
Healthcare
Financial
Services

Report Writer Dashboards Discovery Boards Worksheets Slides OfficeConnect (Financial Management)
Properties The original Workday reporting
tool. Can accommodate many
different reporting use cases,
including tabular and summarized
data.

A container that allows you to
organize and display relevant,
actionable business intelligence
in a single place.

A visual data analysis tool available
within Workday that allows you to
perform ad hoc analysis with a drag
and drop interface.

A spreadsheet tool within Workday that will
allow you to work with live secure data, with
the ability to share and collaborate across
your organization.

A presentation tool that enables you
to share data insights, create
narrative, and provide relevant context
around your Workday data.

A Microsoft Excel add-in that will
allow you to login using your
Workday credentials and query on
Financial Data. Using it, you can
build reports utilizing a curated
portion of your Workday Financial
Data Model.

Example Use Cases HCM:

Headcount Trends
Staffing Events
Financials:

Statutory Reporting
Revenue Plan vs. Actual
HCM:

HR Executive Dashboard
Workforce Composition
Financials:

Accounts Receivable Action
Items
Business Asset Operations
HCM:

Skills Gaps
Benchmarks
Training Effectiveness
Expense analysis

Financials:

Past Due Receivables by Root Cause
DSO Drivers
Ledger Balance Analysis
HCM:

Model Compensation Changes

Financials:

Invoice Management
Cash Flow
GL Reconciliation
Joining data not connected by the object
model
HCM:

Talent Reviews
Financials:

Quarterly Business Reviews
Sharing summarized data with users
that don't have access to the details
Financials:

Ad Hoc Reporting
Connection to Workday Data Access all delivered data sources and Prism data sources.

Connects to Workday data
through Report Writer reports
that have been enabled as
worklets.

Access most Indexed data sources
and all Prism data sources.

Connects to Workday data through Report
Writer reports, mainly Advanced, Matrix and
Composite.

Connects to Workday data through
Worksheets and People Analytics.

Any data within a Worksheets
workbook can be brought into a
Slides presentation, including live
data from a Report Writer report.

Data from People Analytics can be
exported to Slides.

Only works with the Financial
Reporting and Analytics Data
Model.

Recommended Report
Developer
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Centralized report developers, Analysts Centralized report developers, Analysts
Accountants, FP&A Analyst
Typical Report Consumer Employees, Managers, Analysts Analysts, Managers, Executives Analysts, Managers, Executives Employees, Managers, Analysts Analysts, Managers, Executives, Employees
Accountants, FP&A Analyst
Security to Create View and Modify access to the
Custom Report Creation
(2237$88) domain and access to
the specific data sources.

View and Modify access to the
Set Up: Tenant Setup -
Worklets (2229$1533) domain.

View and Modify access to the
Discovery Boards: Create
(2229$3763) domain, Drive
(2229$3579) domain, and access to
the specific data sources.

View and Modify access to the Worksheets
(2229$2861) and Drive (2229$3579)
domains.

To pull in data from a Report Writer report,
user must also have access to the report.

View and Modify access to the Slides
(2229$3703) and Drive (2229$3579)
domains. To pull in or refresh data
from a Worksheets workbook, user
must also have View and Modify
access to the Worksheets
(2229$2861) domain and access to
the workbook. To include data from
People Analytics, user must have
View and Modify access to the View:

People Analytics (2229$4167)
domain.

User must have installed
OfficeConnect on their machine,
have access to the Access
Workday Financials OfficeConnect
(2229$5682) domain, and one of
the domains securing journal line
data.

Leverages the Drive sharing model.

Can be shared with Can View or Can
Edit access with individual users or
security groups.

For Can View access, the user or
group must have View and Modify
access to the Drive (2229$3579)
domain and at least one of the data
sources used in the board.

For Can Edit access, the user or
group will need the same access in
addition to View and Modify access to
the Discovery Boards: Create
(2229$3763) domain.

Leverages the Drive sharing model. Can be
shared with Can View, Can Comment, or
Can Edit access with individual users,
security groups, or via a link. In all cases,
the end user must have View and Modify
access to both the Worksheets
(2229$2861) and Drive (2229$3579)
domains.

Leverages the Drive sharing model.

Can be shared with Can View or Can
Edit access with individual users,
security groups, or via a link. In all
cases, the end user must have View
and Modify access to both the Slides
(2229$3703) and Drive (2229$3579)
domains.

Sharing Can be shared with individual
users or with security groups. Can
only select users or security
groups that have access to the
data source used in the report.

Dashboards are tied to domains
and any security group with
access to the domain will have
access to the dashboard.

Review the Drive FAQ for more details around access and sharing in Drive. Reports are Microsoft Excel files and can be shared through all
channels used for sharing files.

Report Writer Dashboards Discovery Boards Worksheets Slides OfficeConnect (Financial Management)
How can the report be
accessed?
Can be accessed through the
Search bar, as a worklet on a
dashboard, or through a direct
URL. Can be added to the Home
screen as a worklet.

Can be accessed through the
Search bar or as a worklet on
the Home screen.

Can be accessed through the Search
bar, Drive or a direct URL. Can be
added to the home screen as a
worklet. Visualization from a Discovery
Board cannot be added as a worklet to
Dashboard.

Can be accessed through the Search bar,
Drive or a direct URL. Cannot be added to
the home scene as a worklet. Charts created
within a workbook cannot be added as a
worklet to a Dashboard.

Can be accessed through the Search
bar, Drive or a direct URL. Cannot be
added to the home scene as a
worklet. Charts created within a
presentation cannot be added as a
worklet to a Dashboard.

Cannot be access through the
tenant. User must open the file on
their machine with Microsfot Excel
for full functionality.

Worksheets respects a user's contextual
security when live data is brought in or
refreshed.

After that, however, all users will see all data
within the workbook, regarless of their
access to the data.

Review the administrator guide for more
information on Worksheets' collaborative
security.

To ensure a user only sees data they have
access to, you can leverage the Workbook
Templates feature.

Allows you to take action on
instances
Yes, full access to related actions. Yes, full access to related actions.

Yes. Can open instances in new
window where you can take full action.

No related actions from a viz.

Yes. Can open instances in new window
where you can take full action. No related
actions from a workbook.

No actionability in Slides. Provides a link for accessing journal line details. Can take action from
within Workday.

Allows you to view the details
of summary data
Yes, group bys and detailed data is
configured on each Matrix Report.

Yes, group bys and detailed
data is configured on each
Matrix Report.

Yes. Group bys and detailed data
fields are configured at the business
object level and apply to all Discovery
Boards
Yes, can view details of pivot tables, but
group bys and detailed data from Matrix
reports are not accessible.

No ability to drill into the details. Yes, can view details for journal line summaries only.

Can include data external to
Workday
No*
Possible with subscription to
Prism
No*
Possible with subscription to
Prism
No*
Possible with subscription to Prism
Yes
Use cases should be limited to the
guidelines set forth in the Worksheets
performance FAQ
Yes
Either through linking to external data
from Worksheets or added directly to
Slides
OC - Yes
Data Source - No
Supports multi-instance
fields
Yes Yes No Yes Yes No
Supports fields from a
related business object
Yes Yes No Yes Yes No
Calculated Field limitations None None See Admin Guide None None N/A - Calculated Fields are not supported in the Financial Reporting
and Analytics Data Model.

Can combine multiple data
sources into a single report
Yes*
Composite Reports Only
Yes*
Composite Reports Only
No*
Not in a single visualization, but
visualizations within a single sheet can
be based on different data sources
Yes Yes - from Worksheets No
Can join data not connected
by the object model
No No No Yes Yes - from Worksheets No
Can be scheduled for
delivery
Yes No No No No No
Can support down stream
Business Processes
(Embedded Analytics) and
Integrations (Report-as-a-
Service, RaaS)
Yes No No No No No
Allows end users to add
comments on the data
No No No Yes Yes Yes
Available on Mobile Yes Yes No Yes - View Only No No.

A saved workbook can be viewed in
Mobile, but there is no ability to
connect to Workday or refresh from
Mobile.

Additional Considerations
What data will the report
recipient see?
The values returned will be
determined by the user’s
contextual security.

All worklets on the dashboard
will return data based on the
user's contextual security.

For visualizations where the user has
access to the data source, the values
returned will be determined by the
user's contextual security.

For visualizations where the user does
not have access to the data source,
they will not see that particular viz.

All users will see all data within the
Slides presentation, regarless of their
access to the data.

To refresh data from a Worksheets
workbook, the user must have access
to the workbook.

Data from People Analytics cannot be
refreshed, and must be re-exported.

OfficeConnect will respect the
user’s access to the data when a
refresh occurs.

When a user opens the excel file,
they will see all the data in the last
state it was saved, unless the option
“Always clear data upon save” is
selected. If this option is selected,
the model elements will remain in
place, but the data itself will be
cleared, forcing the user to perform
a refresh.

Report Writer Dashboards Discovery Boards Worksheets Slides OfficeConnect (Financial Management)
Migration support OX2.0 OX2.0 OX2.0 Export/Import
Live Data will need to be manually
reconnected unless custom report has same
WID in target and source tenant.

No migration support. The Financial Reporting and
Analytics Data Model configuration
will be migratable with OX2.0. Once
migrated, existing workbooks will be
able to connect to the new target
tenant.

Exclusive Chart Types: Heatmap
KPI
Scatterplot
Waterfall
Anything supported in Excel
Sample Plan City of Santa Maria
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1 100%

Anchor Dates (Manual Dates) *** DO NOT CHANGE
335d 01/16/23 04/26/24
2 100%

Onboarding
75d 03/06/23 06/17/23
6 100%

Plan
30d 03/20/23 04/28/23
11 100%

Architect & Configure
180d 01/16/23 09/22/23
17 100%

Test
100d 09/25/23 02/09/24
22 100%

Deploy
26d 02/12/24 03/18/24
26 100%

Post Production Support
30d 03/18/24 04/26/24
29 100%

Full Platform Implementation
301d 03/08/23 05/01/24
30 100%

Customer Onboarding and Project Preparation Stage
53d 05/01/23 07/12/23
31 100%
Onboarding Activities
18d 06/19/23 07/12/23 2
32 100%
Sales to Service Transition Meeting
1d 06/19/23 06/19/23 2
33 100%

Strategy to Delivery Transition Meeting (if
applicable)

1d
05/01/23 05/01/23
6 34 100%

Initial Contact with Customer

0.5d 05/01/23 05/01/23 6
35 100%

Customer CS "Welcome" Email

0.5d
05/01/23 05/01/23
6 CS Engagement
Manager
Activity
36 100%

Prepare Agenda for On-Site 2-3 day Planning
Meeting

0.5d
05/01/23 05/01/23
CS Engagement
Manager
Customer
Project
Manager
Deliverable
37 100%

Pre-Planning Documentation Collection
13d 06/03/23 06/20/23
38 100%

Workday Discovery Documents

0.1d
06/03/23 06/03/23
CS Engagement
Manager
Deliverable
39 100%

Prepare Customer Contact and Logistics
Document

1d
06/20/23 06/20/23
CS Engagement
Manager
Activity
40 100%

Project Setup
18d 06/03/23 06/27/23
41 100%

Customer Success to request GMS Tenant and
Coordinate with Customer PM

1d
06/03/23 06/03/23
Workday Activity
42 100%

Customer Submit Request on Customer Portal
for Scorecard and Assigning Project Manager

1d
06/03/23 06/03/23
Customer
Project
Manager
Activity
43 100%

Establish Cynergy™ Collaboration Project
Tools Suite
3d 06/03/23 06/06/23
44 100%

Stand Up CS Project Site with Project
Assets during SOW review meeting with
Leads

3d
06/03/23 06/06/23
CS Engagement
Manager
Activity
45 100%

Submit Salesforce request for new Cynergy -
Implementation Management System (CIMS)
project site to be created

1d
06/27/23 06/27/23
46 100%

Smartsheet Project Workspace with plan
and build toolkit

1d
06/27/23 06/27/23
47 100%

Schedule Internal Team Kickoff Meeting

1d
06/03/23 06/03/23
CS Engagement
Manager
Activity
48 100%

Workday Training (Customer)
1d 06/27/23 06/27/23
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
49 100%

Workday Training Plan Matrix - Provide
Workday training matrix (Community) for
Customer to plan training

1d
06/27/23 06/27/23
Customer
Project
Manager
Deliverable
50 100%

Plan Stage - Plan the Project
66d 07/13/23 10/12/23 30
51 100%

Complete CS Project Start-Up Tasks
56d 07/13/23 09/28/23
CS Engagement
Manager
52 100%

Confirm Project Resources

1d
07/13/23 07/13/23
CS Engagement
Manager
Activity
53 100%

Review and Confirm Baseline Project Plan in
SmartSheet

56d
07/13/23 09/28/23
CS Engagement
Manager
Activity
54 100%

CS Internal Project Kickoff Meeting

0.5d
07/14/23 07/14/23
52, 42 CS Engagement
Manager
Meeting
55 100%

Complete OC&T Project Kickoff Checklist

1d
07/13/23 07/13/23

CS OC&T
Consultant
Activity
56 100%

Customer Planning Tasks
1d 07/13/23 07/13/23
57 100%

Confirm and Provide list of Customer Project
Resources and SMEs and Time Allocations

1d
07/13/23 07/13/23
Customer
Project
Manager
Deliverable
58 100%

CS Planning Tasks

0.25d 07/13/23 07/13/23
59 100%

Request Empty Foundation Implementation
Tenant

0.25d
07/13/23 07/13/23
Activity
60 100%

Review current Foundation Tenant Data
Collection Templates

0.25d
07/13/23 07/13/23
61 100%

Draft Project Governance Documentation
66d 07/13/23 10/12/23
62 100%

Confirm Project Scope and Assumptions

56d
07/13/23 09/28/23
CS Engagement
Manager
Customer
Project
Manager
Deliverable
63 100%
Create Project Charter

56d
07/13/23 09/28/23
CS Engagement
Manager
Customer
Project
Manager
Deliverable
64 100%

Confirm Project Meeting Cadence and
Attendees (Status Meetings, Steering
Committee)

56d
07/13/23 09/28/23
CS Engagement
Manager
Customer
Project
Manager
Deliverable
65 100%

Develop Tenant Management Plan

56d
07/13/23 09/28/23
CS Engagement
Manager
Customer
Project
Manager
Deliverable
66 100%

Discuss and Document Change Control
Process

0.25d
07/13/23 07/13/23
CS Engagement
Manager
Customer
Project
Manager
Deliverable
67 100%

Develop Issue/Risk/Decision Log Tracker
(SharePoint site)

1d
07/13/23 07/13/23
CS Engagement
Manager
Customer
Project
Manager
Deliverable
68 100%

Conduct preliminary issues log and risk
identification and qualitative analysis for project
as listed in project charter

3d
09/29/23 10/03/23
63, 67 CS Engagement
Manager
Customer
Project
Manager
Deliverable
69 100%

Customer to Inform Legacy Vendors/New
Vendors of Project Timelines and Gain Vendor
Approval and Buy In

56d
07/13/23 09/28/23
Customer
Project
Manager
Activity
70 100%

Customer to Inform Integration Vendors of
Project Timelines and Gain Vendor Approval
and Buy In (Requirements/Sample Files if
possible)

56d
07/13/23 09/28/23
Customer
Project
Manager
Activity
71 100%

Data Conversion, Validation and Testing
Strategy Planning
66d 07/13/23 10/12/23
72 100%

Data Validation and Conversion Strategy
66d 07/13/23 10/12/23
73 100%

Provide and Discuss Draft Data
Conversion and Data Validation Strategy
Template

56d
07/13/23 09/28/23
CS Data
Conversion
Consultant
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
74 100%

Develop Data Conversion and Data
Validation Strategy (including Due Dates
of Data for All Builds, effective dates,
preliminary time frames for Parallel
Testing)

10d
09/29/23 10/12/23
73 CS Data
Conversion
Consultant
Customer
Project
Manager
Deliverable
75 100%

Confirm Meeting dates for Planning the Project
and the Architect & Configure Phase

1d
07/13/23 07/13/23
CS Engagement
Manager
Customer
Project
Manager
Deliverable
76 100%

Present Draft Project Plan, Project Charter,
Agenda Template, Status Report Template,
Issue/Risk/Decision Log Template

1d
07/13/23 07/13/23
CS Engagement
Manager
Deliverable
77 100%

Prepare Kick Off Presentation

1d
07/13/23 07/13/23
78FS -7d CS Engagement
Manager
Deliverable
78 100%
Hold Project Kickoff Meeting

0.5d
07/13/23 07/13/23
9 All CS Team
Members
All Customer
Team
Members
Meeting
79 100%

Organizational Change & Training Preparation
Tasks
3d 07/14/23 07/18/23
80 100%

Initial OC&T Kickoff meeting with Customer
OC&T Lead(s) and Core Team

1d
07/14/23 07/14/23
57 CS OC&T
Consultant
Customer
OC&T Lead
Meeting
81 100%
Draft Change Management Strategy and
Timeline Framework

2d
07/17/23 07/18/23
80 CS OC&T
Consultant
Customer
OC&T Lead
Deliverable
82 100%

WD DA Review Project Checkpoints
56d 07/14/23 09/29/23 DA Checkpoint
83 100%

WD DA Checkpoint: Deliver DA Overview with
Workday Delivery Assurance Manager

55d
07/14/23 09/28/23
76 CS Engagement
Manager
DA Checkpoint
84 100%

WD DA Checkpoint: Project Initiation
Checkpoint

55d
07/14/23 09/28/23
76 CS Engagement
Manager, WD
Delivery Assurance
Customer
Project
Manager
DA Checkpoint
85 100%

Determine Configuration or Compliance DA
requirements and communicate to the team

1d
09/29/23 09/29/23
83 CS Engagement
Manager
86 100%

Plan Stage Sign Off
5d 10/04/23 10/10/23 91FS -5d
87 100%

Customer Sign Off: Plan Stage Deliverables
5d 10/04/23 10/10/23
88 100%

Baseline Charter

5d
10/04/23 10/10/23
76 Customer
Project
Manager
Sign-Off
89 100%

Baseline Project Plan

5d
10/04/23 10/10/23
76 Customer
Project
Manager
Sign-Off
90 100%

Plan Stage Sign-Off Document

1d
10/04/23 10/04/23
Customer
Project
Manager
Sign-Off
91 100%

Plan Stage - Plan the Architect & Configure Phase
64d 07/13/23 10/10/23 30
92 100%

Architect & Configure Stage Preparation
64d 07/13/23 10/10/23
93 100%

Functional Preparation Tasks
17d 07/13/23 08/04/23
94 100%

Foundation Data Model (FDM)
17d 07/13/23 08/04/23
95 100%
Prepare Design Companion Guides
5d 07/13/23 07/19/23
96 100%

Prepare Configuration Design
Workbooks
5d 07/13/23 07/19/23
97 100%
Prepare Data Collection File Layouts
5d 07/13/23 07/19/23
98 100%

Load Design Companion Guides and
Configuration Workbooks to Project Site
and Communicate to Customer PM
0 07/19/23 07/19/23 95
99 100%

Conduct Architect & Configure Planning
Meetings (including Workset plans)
1d 07/20/23 07/20/23 98
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
100 100%

Prepare Workset Agenda/Calendar and
Attendees
2d 07/20/23 07/21/23 99SS
101
100%

Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)
2d 07/20/23 07/21/23 99SS
102 100%

Complete FDM Sessions and Make
Necessary Configuration Updates
07/13/23
103 100%

Customer complete FDM Workbooks
and prepare FDM Data
10d 07/24/23 08/04/23 101
104 100%
Build Foundation Tenant

11.55d 07/13/23 07/28/23
105
100%

Foundation Tenant is completed with
data load from FDM and completed FDM
Configuration
07/13/23
106 100%

HCM
15d 07/13/23 08/02/23
107 100%

Core HCM
15d 07/13/23 08/02/23
108 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
109 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
110 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
111
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
112FS -5d CS Functional
Consultant
Deliverable
112
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
113 100%
Prepare Workset Agenda/Calendar
and Attendees

15d
07/13/23 08/02/23
112SS CS Functional
Consultant
Deliverable
114
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
108, 109,
110
CS Functional
Consultant
Activity
115
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
112FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
116 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
115FF CS Functional
Consultant
117 100%

Benefits
15d 07/13/23 08/02/23
118 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
119 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
120 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
121
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
123FS -5d CS Functional
Consultant
Deliverable
122
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
123 100%
Prepare Workset Agenda/Calendar
and Attendees

15d
07/13/23 08/02/23
123SS CS Functional
Consultant
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
124
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
118, 119,
120
CS Functional
Consultant
Activity
125
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
123FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
126 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
125FF CS Functional
Consultant
127 100%

Time Tracking & Absence
15d 07/13/23 08/02/23
128 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
129 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
130 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
131
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
132FS -5d CS Functional
Consultant
Deliverable
132
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
133 100%
Prepare Workset Agenda/Calendar
and Attendees

15d
07/13/23 08/02/23
132SS CS Functional
Consultant
Deliverable
134
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
128, 129,
130
CS Functional
Consultant
Activity
135
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
132FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
136 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
135FF CS Functional
Consultant
137 100%

Compensation
15d 07/13/23 08/02/23
138 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
139 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
140 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
141
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
142FS -5d CS Functional
Consultant
Deliverable
142
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
143 100%
Prepare Workset Agenda/Calendar
and Attendees

15d
07/13/23 08/02/23
142SS CS Functional
Consultant
Deliverable
144
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
138, 139,
140
CS Functional
Consultant
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
145
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
142FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
146 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
145FF CS Functional
Consultant
147 100%

Talent
15d 07/13/23 08/02/23
148 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
149 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
150 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
151
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
152FS -5d CS Functional
Consultant
Deliverable
152
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
153 100%
Prepare Workset Agenda/Calendar
and Attendees

15d
07/13/23 08/02/23
152SS CS Functional
Consultant
Deliverable
154
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
148, 149,
150
CS Functional
Consultant
Activity
155
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
152FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
156 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
155FF CS Functional
Consultant
157 100%

Recruiting
15d 07/13/23 08/02/23
158 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
159 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
160 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
161
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
162FS -5d CS Functional
Consultant
Deliverable
162
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
163 100%
Prepare Workset Agenda/Calendar
and Attendees

15d
07/13/23 08/02/23
162SS CS Functional
Consultant
Deliverable
164
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
158, 159,
160
CS Functional
Consultant
Activity
165
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
162FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
166 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
165FF CS Functional
Consultant
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
167 100%

Payroll
15d 07/13/23 08/02/23
168 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
169 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
170 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
171
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
172FS -5d CS Functional
Consultant
Deliverable
172
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
173 100%
Prepare Workset Agenda/Calendar
and Attendees

15d
07/13/23 08/02/23
172SS CS Functional
Consultant
Deliverable
174
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
168, 169,
170
CS Functional
Consultant
Activity
175
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
172FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
176 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
175FF CS Functional
Consultant
177 100%

Financials
15d 07/13/23 08/02/23
178 100%

Financial Accounting
15d 07/13/23 08/02/23
179 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
180 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
181 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
182
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
183FS -5d CS Functional
Consultant
Deliverable
183
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
184 100%
Prepare Iterative Design/Configure
Agenda/Calendar and Attendees

15d
07/13/23 08/02/23
183SS CS Functional
Consultant
Deliverable
185
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
179, 180,
181
CS Functional
Consultant
Activity
186
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
183FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
187 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
186FF CS Functional
Consultant
188 100%

Budgets
15d 07/13/23 08/02/23
189 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
190 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
191 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
192
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
193FS -5d CS Functional
Consultant
Deliverable
193
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
194 100%
Prepare Iterative Design/Configure
Agenda/Calendar and Attendees

15d
07/13/23 08/02/23
193SS CS Functional
Consultant
Deliverable
195
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
189, 190,
191
CS Functional
Consultant
Activity
196
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
193FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
197 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
196FF CS Functional
Consultant
198 100%

Procurement
15d 07/13/23 08/02/23
199 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
200 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
201 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
202
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
203FS -5d CS Functional
Consultant
Deliverable
203
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
204 100%
Prepare Iterative Design/Configure
Agenda/Calendar and Attendees

15d
07/13/23 08/02/23
203SS CS Functional
Consultant
Deliverable
205
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
199, 200,
201
CS Functional
Consultant
Activity
206
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
203FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
207 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
206FF CS Functional
Consultant
208 100%

Grants & Endowments
15d 07/13/23 08/02/23
209 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
210 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
211 100%

Prepare Data Collection File Layouts

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
213FS -5d CS Functional
Consultant
Deliverable
213
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
214 100%
Prepare Iterative Design/Configure
Agenda/Calendar and Attendees

15d
07/13/23 08/02/23
213SS CS Functional
Consultant
Deliverable
215
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
209, 210,
211
CS Functional
Consultant
Activity
216
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
213FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
217 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
216FF CS Functional
Consultant
218 100%

Projects
15d 07/13/23 08/02/23
219 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
220 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
221 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
222
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
233FS -5d CS Functional
Consultant
Deliverable
223
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
224 100%
Prepare Iterative Design/Configure
Agenda/Calendar and Attendees

15d
07/13/23 08/02/23
233SS CS Functional
Consultant
Deliverable
225
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
219, 230,
231
CS Functional
Consultant
Activity
226
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
233FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
227 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
236FF CS Functional
Consultant
228 100%

Business Assets
15d 07/13/23 08/02/23
229 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
230 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
231 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
232
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
233FS -5d CS Functional
Consultant
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
233
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
234 100%
Prepare Iterative Design/Configure
Agenda/Calendar and Attendees

15d
07/13/23 08/02/23
233SS CS Functional
Consultant
Deliverable
235
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
239, 230,
231
CS Functional
Consultant
Activity
236
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
233FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
237 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
236FF CS Functional
Consultant
238 100%

Banking & Settlement
15d 07/13/23 08/02/23
239 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
240 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
241 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
242
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
243FS -5d CS Functional
Consultant
Deliverable
243
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
244 100%
Prepare Iterative Design/Configure
Agenda/Calendar and Attendees

15d
07/13/23 08/02/23
243SS CS Functional
Consultant
Deliverable
245
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
239, 240,
241
CS Functional
Consultant
Activity
246
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
243FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
247 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
246FF CS Functional
Consultant
248 100%

Supplier Accounts
15d 07/13/23 08/02/23
249 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
250 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
251 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
252
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
253FS -5d CS Functional
Consultant
Deliverable
253
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
254 100%
Prepare Iterative Design/Configure
Agenda/Calendar and Attendees

15d
07/13/23 08/02/23
253SS CS Functional
Consultant
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
255
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
249, 250,
251
CS Functional
Consultant
Activity
256
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
253FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
257 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
256FF CS Functional
Consultant
258 100%

Customer Accounts
15d 07/13/23 08/02/23
259 100%

Prepare Design Companion Guides

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
260 100%

Prepare Configuration Design
Workbooks

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
261 100%

Prepare Data Collection File Layouts

2d
07/13/23 07/14/23
CS Functional
Consultant
Deliverable
262
100%

Load Design Companion Guides and
Configuration Workbooks to Project
Site and Communicate to Customer
PM

1d
07/27/23 07/27/23
263FS -5d CS Functional
Consultant
Deliverable
263
100%
Conduct Architect & Configure
Planning Meetings (including
Workset plans)

15d
07/13/23 08/02/23
CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
264 100%
Prepare Iterative Design/Configure
Agenda/Calendar and Attendees

15d
07/13/23 08/02/23
263SS CS Functional
Consultant
Deliverable
265
100%
Prepare Iterative Design/Configure
Presentations (Kick Off and All
Functional Areas)

5d
07/17/23 07/21/23
259, 260,
261
CS Functional
Consultant
Activity
266
100%

Customer complete and load
Configuration Design Workbooks in
preparation for Iterative
Design/Configure to Project Site

8d
07/21/23 08/02/23
263FF CS Functional
Consultant
Customer
Functional
Lead,
Customer
Project Team
Deliverable
267 100%

Review Configuration Design
Workbooks provided from Customer

3d
07/28/23 08/02/23
266FF CS Functional
Consultant
268
100%

Integration Planning Preparation Tasks
(Reference Integration Tracker for Detailed
Progress)
64d 07/13/23 10/10/23
CS Integrations
Consultant
269 100%

Discovery
64d 07/13/23 10/10/23
270
100%

Schedule Introductory Meeting with
Customer

2d
07/13/23 07/14/23
CS Integrations
Consultant
Customer
Technical
Lead
Meeting
271 100%

Conduct Introductory Meeting with
Customer

2d
07/24/23 07/25/23
270FS
+5d
CS Integrations
Consultant
272 100%

Preparation for Integrations Architect
Planning meeting
12d 07/26/23 08/10/23
CS Integrations
Consultant
Activity
273 100%

Create Integrations Tracker

5d
07/26/23 08/01/23
271 CS Integrations
Consultant
Deliverable
274 100%

Create Integrations Discovery
Document

5d
07/26/23 08/01/23
271 CS Integrations
Consultant
Deliverable
275 100%

Create Design Standards and Best
Practices

5d
07/26/23 08/01/23
271 CS Integrations
Consultant
Activity
276 100%

Distribute standards and best
practices to the project team

1d
08/02/23 08/02/23
275 CS Integrations
Consultant
277 100%

Tailor Design Document for
Customer

5d
08/03/23 08/09/23
276 CS Integrations
Consultant
Deliverable
278 100%

Tailor Integrations Architect &
Configure Planning meeting

1d
08/10/23 08/10/23
277 CS Integrations
Consultant
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
279
100%
Conduct Integrations Architect &
Configure Planning meeting (Review
Integrations Inventory Scope/Discovery
Docs, Schedule Design Sessions,
Review design template, Discuss Best
Practice, etc…)

2d
07/13/23 07/14/23
CS Integrations
Consultant
Customer
Technical
Lead
Meeting
280
100%

Customer load sample integration
reports/vendor docs/requirement
specifications/sample files content to
sFTP (Not project site)

4d
09/29/23 10/04/23
70 Customer
Technical
Lead
Activity
281 100%

Requirements/sample files received from
Customer

4d
10/05/23 10/10/23
280 CS Integrations
Consultant
Deliverable
282 100%

Vendor Contact

5d
07/17/23 07/21/23
270 CS Integrations
Consultant
Activity
283 100%

Customer Required Training
10d 07/13/23 07/26/23 49
284
100%

Finalize Training Attendees

3d
07/14/23 07/18/23
57 Customer
Project
Manager
Activity
285 100%

Complete ODE: Staffing Model Overview

1d
07/19/23 07/19/23
284 Customer
Project Team
Activity
286 100%

Complete ODE: Understanding Profiles,
Positions, & Staffing

1d
07/19/23 07/19/23
284 Customer
Project Team
Activity
287 100%

Complete ODE: Business Process Overview

1d
07/19/23 07/19/23
284 Customer
Project Team
Activity
288 100%

Complete ODE: Configurable Security
Overview

1d
07/19/23 07/19/23
284 Customer
Project Team
Activity
289 100%

Fundamentals Training

10d
07/13/23 07/26/23
285FF Customer
Project Team
Activity
290 100%

Build Foundation Tenant

11.55d 07/13/23 07/28/23
291 100%

Grant Implementer Access to Empty
Foundation Tenant

0.25d
07/13/23 07/13/23
59FS -2d Workday Activity
292 100%

Build Plan for Foundation Tenant

1.5d 07/13/23 07/14/23
293 100%

Conduct Foundation Tenant Build Planning
Internal Meeting

0.25d
07/13/23 07/13/23
291 Workday Meeting
294 100%

Conduct Foundation Tenant Build Planning
Customer Meeting

0.25d
07/14/23 07/14/23
293FS
+1d
Workday Meeting
295 100%

Customer to gather/extract hire worker data
from legacy system

11.1d 07/13/23 07/28/23
60 296
100%
Customer to validate/correct pulled data

11d
07/13/23 07/28/23
Customer
Data
Conversion
Lead
Activity
297
100%
Customer to Submit data to sFTP site and
Inform CS

0.1d
07/28/23 07/28/23
296 Customer
Data
Conversion
Lead
Deliverable
298
100%
CS to Build Foundation Tenant (Pre-configured
CS Tenant/or customer configuration if
provided)

0.1d
07/28/23 07/28/23
297 Workday Activity
299
100%

Conduct Foundation Tenant Build Post-Mortem
using the Post-Mortem Build Review Meeting
Template

0.1d
07/28/23 07/28/23
298 Workday Meeting
300 100%

Architect & Configure Stage
105d 10/11/23 03/05/24 91
301 100%

Iterative Design/Configure
80d 10/11/23 01/30/24
302 100%

Workset A (5 weeks)
25d 10/11/23 11/14/23
303 100%

HCM/Absence/Payroll/Time Tracking
25d 10/11/23 11/14/23
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
304 100%
Data Load
10d 10/11/23 10/24/23
305 100%
Integration Wave
5d 10/25/23 10/31/23 304
306 100%
Reporting Wave
5d 11/01/23 11/07/23 305
307 100%
Workset A Playback
5d 11/08/23 11/14/23 306
308 100%

FIN
25d 10/11/23 11/14/23
309 100%
Data Load
10d 10/11/23 10/24/23
310 100%
Integration Wave
5d 10/25/23 10/31/23 309
311 100%
Reporting Wave
5d 11/01/23 11/07/23 310
312 100%
Workset A Playback
5d 11/08/23 11/14/23 311
313 100%

Workset B (5 weeks)
50d 10/11/23 12/19/23
314 100%

HCM/Absence/Payroll/Time Tracking
25d 11/15/23 12/19/23
315 100%
Data Load
10d 11/15/23 11/28/23 307
316 100%
Integration Wave
5d 11/29/23 12/05/23 315
317 100%
Reporting Wave
5d 12/06/23 12/12/23 316
318 100%
Workset B Playback
5d 12/13/23 12/19/23 317
319 100%

FIN
45d 10/11/23 12/12/23
320 100%
Data Load
10d 11/15/23 11/28/23 312
321 100%
Integration Wave
5d 11/29/23 12/05/23 320
322 100%
Reporting Wave
5d 12/06/23 12/12/23 321
323 100%
Workset B Playback
5d 10/11/23 10/17/23 323
324 100%

Workset C (6 weeks)
75d 10/18/23 01/30/24
325 100%

HCM/Absence/Payroll/Time Tracking
30d 12/20/23 01/30/24
330 100%

FIN
30d 10/18/23 11/28/23
331 100%
Data Load
10d 10/18/23 10/31/23 323
332 100%
Integration Wave
5d 11/01/23 11/07/23 331
333 100%
Reporting Wave
5d 11/08/23 11/14/23 332
334 100%
Workset C Playback
10d 11/15/23 11/28/23 333
335 100%

OC&T
1d 10/11/23 10/11/23 Meeting
336 100%

Architect & Configure Workshops - OC&T

1d
10/11/23 10/11/23
91 CS OC&T
Consultant
Customer
OC&T Lead
Meeting
337 100%

Schedule Internal Full Team Design Review
Meeting after Workset Playback Sessions

1d
11/29/23 11/29/23
334 CS Engagement
Manager
Meeting
338 100%

Document Design Requirements
50d 10/11/23 12/19/23
339 100%

Integrations Connectivity & Design
Requirements
50d 10/11/23 12/19/23
340
100%

Connectivity

50d
10/11/23 12/19/23
281,
301SS
CS Integrations
Consultant
Customer
Technical
Lead
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
341 100%

Design
48d 10/11/23 12/15/23
342 100%

Prepare Integrations Design Documents

5d
10/11/23 10/17/23
281,
340SS
CS Integrations
Consultant
Deliverable
343
100%
Conduct design sessions - Review
Integration Design Document With
Customer/Vendor

6w
10/18/23 11/28/23
342 CS Integrations
Consultant
Deliverable
344 100%

Document Integration Designs

5d
11/29/23 12/05/23
343 CS Integrations
Consultant
Deliverable
345 100%

Prepare Unit Test Strategy and
Scenarios

5d
11/29/23 12/05/23
343 CS Integrations
Consultant
Deliverable
346 100%

All questions to the vendor have been
answered

10d
11/29/23 12/12/23
343 CS Integrations
Consultant
Activity
347 100%

Internal QA review of Integration Design

3d
12/13/23 12/15/23
346 CS Integrations
Consultant
QA Checkpoint
348 100%

Deliver Design Documents to Customer

1d
12/13/23 12/13/23
346 CS Integrations
Consultant
Deliverable
349 100%

Integration Design signoff (stating ready
for build)

3d
12/13/23 12/15/23
346 CS Integrations
Consultant
Sign-Off
350 100%
Sign off received from Customer

1d
12/14/23 12/15/23
349FF CS Integrations
Consultant
Sign-Off
351 100%

Document Functional Design Requirements
20d 10/11/23 11/07/23
352 100%

HCM
20d 10/11/23 11/07/23
353 100%

Core HCM
20d 10/11/23 11/07/23
354 100%

Complete Requirements Documents

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
355 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
354SS CS Functional
Consultant
Deliverable
356
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
354SS CS Functional
Consultant
Customer
Project Team
Deliverable
357 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
356 CS Functional
Consultant
Customer
Project Team
Sign-Off
358 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
357 CS Functional
Consultant
359 100%

Benefits
20d 10/11/23 11/07/23
360 100%

Complete Requirements Document

5d
10/11/23 10/17/23
#REF CS Functional
Consultant
Deliverable
361 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
360SS CS Functional
Consultant
Deliverable
362
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
360SS CS Functional
Consultant
Customer
Project Team
Deliverable
363 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
362 CS Functional
Consultant
Customer
Project Team
Sign-Off
364 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
363 CS Functional
Consultant
365 100%

Absence
20d 10/11/23 11/07/23
366 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
367 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
366SS CS Functional
Consultant
Deliverable
368
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
366SS CS Functional
Consultant
Customer
Project Team
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
369 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
368 CS Functional
Consultant
Customer
Project Team
Sign-Off
370 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
369 CS Functional
Consultant
371 100%

Compensation
20d 10/11/23 11/07/23
372 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
373 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
372SS CS Functional
Consultant
Deliverable
374
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
372SS CS Functional
Consultant
Customer
Project Team
Deliverable
375 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
374 CS Functional
Consultant
Customer
Project Team
Sign-Off
376 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
375 CS Functional
Consultant
377 100%

Talent
20d 10/11/23 11/07/23
378 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
379 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
378SS CS Functional
Consultant
Deliverable
380
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
378SS CS Functional
Consultant
Customer
Project Team
Deliverable
381 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
380 CS Functional
Consultant
Customer
Project Team
Sign-Off
382 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
381 CS Functional
Consultant
383 100%

Recruiting
20d 10/11/23 11/07/23
384 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
385 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
384SS CS Functional
Consultant
Deliverable
386
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
384SS CS Functional
Consultant
Customer
Project Team
Deliverable
387 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
386 CS Functional
Consultant
Customer
Project Team
Sign-Off
388 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
387 CS Functional
Consultant
389 100%

Time Tracking
11d 10/11/23 10/25/23
390 100%

Complete Requirements Documents

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
391 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
390SS CS Functional
Consultant
Deliverable
392
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
390SS CS Functional
Consultant
Customer
Project Team
Deliverable
393 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

1d
10/18/23 10/18/23
392 CS Functional
Consultant
Customer
Project Team
Sign-Off
394 100%

Update configuration in Foundation
Tenant

5d
10/19/23 10/25/23
393 CS Functional
Consultant
395 100%

Payroll
20d 10/11/23 11/07/23
396 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
397 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
396SS CS Functional
Consultant
Deliverable
398
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
396SS CS Functional
Consultant
Customer
Project Team
Deliverable
399 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
398 CS Functional
Consultant
Customer
Project Team
Sign-Off
400 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
399 CS Functional
Consultant
401 100%

Data Conversion
2d 10/11/23 10/12/23
402
100%

Identify Data Conversion and
Validation Reports Needed

2d
10/11/23 10/12/23
CS Data
Conversion
Consultant
Customer
Data
Conversion
Lead
Activity
403 100%

Financials
20d 10/11/23 11/07/23
404 100%

Financial Accounting
20d 10/11/23 11/07/23
405 100%

Complete Requirements Documents

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
406 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
405SS CS Functional
Consultant
Deliverable
407
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
405SS CS Functional
Consultant
Customer
Project Team
Deliverable
408 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
407 CS Functional
Consultant
Customer
Project Team
Sign-Off
409 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
408 CS Functional
Consultant
410 100%

Budgets
20d 10/11/23 11/07/23
411 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
412 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
411SS CS Functional
Consultant
Deliverable
413
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
411SS CS Functional
Consultant
Customer
Project Team
Deliverable
414 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
413 CS Functional
Consultant
Customer
Project Team
Sign-Off
415 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
414 CS Functional
Consultant
416 100%

Procurement
20d 10/11/23 11/07/23
417 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
418 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
417SS CS Functional
Consultant
Deliverable
419
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
417SS CS Functional
Consultant
Customer
Project Team
Deliverable
420 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
419 CS Functional
Consultant
Customer
Project Team
Sign-Off
421 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
420 CS Functional
Consultant
422 100%

Grants
20d 10/11/23 11/07/23
423 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
424 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
423SS CS Functional
Consultant
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
425
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
423SS CS Functional
Consultant
Customer
Project Team
Deliverable
426 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
425 CS Functional
Consultant
Customer
Project Team
Sign-Off
427 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
426 CS Functional
Consultant
428 100%

Projects
20d 10/11/23 11/07/23
429 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
430 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
429SS CS Functional
Consultant
Deliverable
431
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
429SS CS Functional
Consultant
Customer
Project Team
Deliverable
432 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
431 CS Functional
Consultant
Customer
Project Team
Sign-Off
433 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
432 CS Functional
Consultant
434 100%

Business Assets
20d 10/11/23 11/07/23
435 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
436 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
435SS CS Functional
Consultant
Deliverable
437
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
435SS CS Functional
Consultant
Customer
Project Team
Deliverable
438 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
437 CS Functional
Consultant
Customer
Project Team
Sign-Off
439 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
438 CS Functional
Consultant
440 100%

Banking & Settlement
20d 10/11/23 11/07/23
441 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
442 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
441SS CS Functional
Consultant
Deliverable
443
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
441SS CS Functional
Consultant
Customer
Project Team
Deliverable
444 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
443 CS Functional
Consultant
Customer
Project Team
Sign-Off
445 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
444 CS Functional
Consultant
446 100%

Supplier Accounts
20d 10/11/23 11/07/23
447 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
448 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
447SS CS Functional
Consultant
Deliverable
449
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
447SS CS Functional
Consultant
Customer
Project Team
Deliverable
450 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
449 CS Functional
Consultant
Customer
Project Team
Sign-Off
451 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
450 CS Functional
Consultant
452 100%

Customer Accounts
20d 10/11/23 11/07/23
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
453 100%

Complete Requirements Document

5d
10/11/23 10/17/23
CS Functional
Consultant
Deliverable
454 100%

Prepare Draft Unit Test Log

2d
10/11/23 10/12/23
453SS CS Functional
Consultant
Deliverable
455
100%

Review Key Decision Tracker and
Requirements Document with
Customer

5d
10/11/23 10/17/23
453SS CS Functional
Consultant
Customer
Project Team
Deliverable
456 100%

Customer Signs Off Key Decision
Tracker and Requirements Document

10d
10/18/23 10/31/23
455 CS Functional
Consultant
Customer
Project Team
Sign-Off
457 100%

Update configuration in Foundation
Tenant

5d
11/01/23 11/07/23
456 CS Functional
Consultant
458 100%

Data Conversion
2d 10/11/23 10/12/23
459
100%

Identify Data Conversion and
Validation Reports Needed

2d
10/11/23 10/12/23
CS Data
Conversion
Consultant
Customer
Project Team
Activity
460 100%

Organizational Change & Training
8d 10/12/23 10/23/23
461 100%
Update Change Impact Assessment

5d
10/12/23 10/18/23
335 CS OC&T
Consultant
Activity
462
100%
Update initial stakeholder/sponsor
identification and assessments, as
appropriate

3d
10/12/23 10/16/23
335 CS OC&T
Consultant
Customer
OC&T Lead
Activity
463 100%
Develop initial Change Impact
Assessment readout

3d
10/19/23 10/23/23
461 CS OC&T
Consultant
Deliverable
464 100%
Draft customer-specific OC&T Strategy
and Timeline

3d
10/19/23 10/23/23
461 CS OC&T
Consultant
Deliverable
465 100%

Design Reports Needed
9d 11/08/23 11/20/23
466 100%

Review Workday Standard Reports and
Data Sources

2d
11/08/23 11/09/23
351 CS Functional
Consultant
Activity
467
100%

Develop List of Custom Reports Needed
(Customer to provide sample reports if
possible)

2d
11/10/23 11/13/23
466 CS Functional
Consultant
Customer
Reporting
Lead
Activity
468 100%

Review Customer Custom Report List and
Provide Input

2d
11/09/23 11/10/23
467FS -3d CS Functional
Consultant
Activity
469 100%

Develop Report Design Document

3d
11/13/23 11/15/23
468 CS Functional
Consultant
Deliverable
470
100%

Reports Design Signoff

5d
11/08/23 11/15/23
469FF CS Functional
Consultant
Customer
Reporting
Lead
Sign-Off
471
100%

Determine Reports Development approach
with CS Available Hours and Customer
team member

3d
11/16/23 11/20/23
470 CS Functional
Consultant
Customer
Reporting
Lead,
Customer
Project
Manager
Activity
472 100%

Assess Architect & Configure Stage Impacts
10d 11/14/23 11/28/23
473
100%

Assess and Review Requirements Impacts (if
any)

5d
11/15/23 11/21/23
334SS CS Engagement
Manager
Customer
Project
Manager
Activity
474
100%

Evaluate Deployment to Determine ECT/Grid
Qualification and Production Readiness Service
Level/Process (Refer to Community Link in
Notes)

5d
11/14/23 11/21/23
473FF CS Engagement
Manager
Customer
Project
Manager
Activity
475
100%

Prepare Change Orders Per Final
Requirements

5d
11/14/23 11/21/23
473FF CS Engagement
Manager
Customer
Project
Manager
Activity
476
100%

Customer Sign off on Change Orders -
Architect & Configure Stage

5d
11/22/23 11/28/23
475 CS Engagement
Manager
Customer
Project
Manager
Sign-Off
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
477
100%

Update Project Plan, Timeline, Tenant
Management Plan, and Financials Workbook
with Change Order Impact

5d
11/21/23 11/28/23
476FF CS Engagement
Manager
Customer
Project
Manager
Activity
478 100%

Finalize Testing Strategy
8d 10/11/23 10/20/23
479
100%

Provide sample Test Strategy Documentation
and Review with Customer Test Lead

0.5d
10/11/23 10/11/23
CS Engagement
Manager
Customer
Project
Manager,
Customer
Testing Lead
Deliverable
480 100%

Document Testing Strategy Key Decisions

3d
10/11/23 10/13/23
CS Engagement
Manager
Customer
Test Lead
Activity
481
100%

Prepare Draft Testing Timeline with Resources

5d
10/16/23 10/20/23
480 CS Engagement
Manager
Customer
Test Lead;
Customer
Project
Manager
Activity
482
100%

Customer Complete Test Strategy Documentation

5d
10/23/23 10/27/23
478 Customer
Project
Manager,
Customer
Testing Lead
Deliverable
483
100%

First Draft:Testing Timeline w/ Resources

2d
10/25/23 10/27/23
482FF Customer
Testing Lead;
Customer
Project
Manager
484 100%

Testing Tools Review (Part 1)

1.25d 10/23/23 10/24/23 478
485
100%

Review Cynergy™ Testing Tools: Test Log,
Issue Log & Testing Metrics, Change Request
Form, Variance Tracker

0.25d
10/23/23 10/23/23
CS Engagement
Manager
Customer
Testing Lead
486 100%

First Draft Updates: Test Log

1d
10/23/23 10/24/23
485 CS Engagement
Manager
Customer
Testing Lead
487 100%

Preparing for Test (Part 1)
75d 10/25/23 02/06/24
488 100%
Second Review: Test Strategy

5d
11/15/23 11/21/23
473SS CS Testing Lead Customer
Testing Lead
Activity
489 100%
Second Draft: Testing Timeline w/ Resources

1d
11/27/23 11/28/23
477FF CS Testing Lead Customer
Testing Lead
Activity
490 100%

Testing Tools Review (Part 2)
55d 11/21/23 02/06/24
491 100%

First Draft Updates: Issue Log

5d
11/21/23 11/28/23
477FF CS Testing Lead Customer
Testing Lead
Deliverable
492 100%

First Draft Updates: Change Request Form

5d
11/21/23 11/28/23
477FF CS Testing Lead Customer
Testing Lead
Deliverable
493 100%

Final Updates: Test Log

5d
01/31/24 02/06/24
301,
477FF
CS Testing Lead Customer
Testing Lead
Deliverable
494 100%

Prepare Test Scenarios (Smoke)
7d 10/25/23 11/02/23
495 100%

Develop & Document Test Scenarios
(Smoke)

5d
10/25/23 10/31/23
351FS -
10d
CS Testing Lead Deliverable
496 100%
Review Test Scenarios (Smoke)
1d 11/01/23 11/01/23 495 CS Leads Activity
497 100%
Provide Scenarios to Customer (Smoke)
1d 11/02/23 11/02/23 496 CS Testing Lead Deliverable
498 100%

Organizational Change & Training

5.5d 10/24/23 10/31/23
499 100%

Review first iteration of customer-specific
OC&T Strategy and Timeline

0.5d
10/24/23 10/24/23
464 CS OC&T
Consultant
Customer
OC&T Lead
Activity
500 100%
Revise & Finalize OC&T Strategy and Timeline

3d
10/24/23 10/27/23
499 CS OC&T
Consultant
Customer
OC&T Lead
Deliverable
501 100%
Review first Change Impact Assessment
readout with Customer

0.5d
10/24/23 10/24/23
463 CS OC&T
Consultant
Customer
OC&T Lead
Meeting
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
502
100%
Review first iteration of Communications Plan
with Customer

0.5d
10/27/23 10/27/23
499FS
+3d,
501FS
+3d

CS OC&T
Consultant
Customer
OC&T Lead
Meeting
503 100%
Review first iteration of Training Needs
Assessment with Customer

0.5d
10/27/23 10/27/23
501FS
+3d

CS OC&T
Consultant
Customer
OC&T Lead
Meeting
504
100%
Review first iteration of Change Champion
Network Plan with Customer

0.5d
10/30/23 10/30/23
499FS
+3d,
502SS
+1d

CS OC&T
Consultant
Customer
OC&T Lead
Meeting
505 100%

Start initial communications/teaser campaign,
as defined in Communications Plan

0.25d
10/30/23 10/30/23
502 CS OC&T
Consultant
Customer
OC&T Lead
Activity
506 100%

Work with Customer to define Production Dress
Rehearsal Strategy

5d
10/24/23 10/31/23
499 CS OC&T
Consultant
Customer
OC&T Lead
Activity
507
100%

Customer Sign Off on Initial OC&T
Documentation

0.25d
10/31/23 10/31/23
500FF,
501FF,
502FF,
503FF,
504FF,
506FF

CS OC&T
Consultant
Sign-Off
508 100%

Prepare for Data Conversion in Architect &
Configuration Tenant
11d 01/10/24 01/24/24
509
0%
Customer to Complete Data Conversion and
Data Validation Strategy Document

1d
01/10/24 01/10/24
301FS -3w CS Data
Conversion
Consultant
Customer
Project
Manager
Deliverable
510
0%

Develop Build Tracker for Tenant Build

5d
01/11/24 01/17/24
509 CS Data
Conversion
Consultant
511
0%

Determine Effective Date for Data Pull

1d
01/11/24 01/11/24
509 CS Data
Conversion
Consultant
Customer
Project
Manager
512 0%

Request Configuration Tenant

0.1d
01/11/24 01/11/24
301SS,
510SS
CS Engagement
Manager
513 0%

Grant Implementer Access to Configuration
Tenant

0.1d
01/12/24 01/12/24
512FS
+1d
CS Engagement
Manager
514 0%
Develop data pull scripts and test/clean
up/update for final pull

10d
01/11/24 01/24/24
511FS -1d Aimee Shyn,
Robert Bonini
515
0%

Schedule Daily Data Conversion Meetings

1d
01/18/24 01/18/24
510 CS Data
Conversion
Consultant
Aimee Shyn,
Robert Bonini
516
0%

Conduct Configuration Tenant Build Planning
Internal Meeting

0.25d
01/18/24 01/18/24
510 CS Data
Conversion
Consultant
Meeting
517
0%

Conduct Configuration Tenant Build Planning
Customer Meeting

0.25d
01/19/24 01/19/24
516FS
+1d
CS Data
Conversion
Consultant
Customer
Project
Manager
Meeting
518

Build Configuration Tenant
84d 10/11/23 02/05/24
519

Data Delivery & Conversion
84d 10/11/23 02/05/24
520 0%
Customer to gather/extract worker data from
legacy system

5d
01/24/24 01/30/24
508FS -1d Customer
Project Team
Activity
521 0%
Customer to validate/correct pulled data

4d
01/31/24 02/05/24
520 Customer
Project Team
Activity
522 0%
Customer to Submit data to sFTP site and
Inform CS

0.1d
02/05/24 02/05/24
521FF Customer
Project Team
Deliverable
523 0%
CS to Build Configuration Tenant

15d
10/11/23 10/31/23
CS Functional
Consultants
Deliverable
524
0%

Customer Performs Rolling Validation of
Transaction Data (Occurs During Daily Build
Meetings)

7d
10/16/23 10/24/23
523SS
+3d
Customer
Project Team
Activity
525 0%

Request Copy of Tenant for Validation
Activities

0.25d
10/30/23 10/30/23
523FS -2d CS Engagement
Manager
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
526 0%

Provide access to Configuration Tenant for
Customer Data Validation

0.25d
11/01/23 11/01/23
523, 525 CS Engagement
Manager
Activity
527 0%
Customer Completes Data Validation of
Configuration Tenant after Build is Complete

5d
11/01/23 11/07/23
526SS Customer
Project Team
Activity
528
0%

Document Issues from Build

13d
10/19/23 11/07/23
523SS,
527FF
CS Data
Conversion
Consultant
Customer
Project Team
Activity
529
0%

Conduct Configuration Tenant Build Post-
Mortem using the Post-Mortem Build
Review Meeting Template

0.25d
11/08/23 11/08/23
527, 528 CS Data
Conversion
Consultant
Meeting
530
0%

Customer Signs Off of Configuration Tenant
Build and Data Validation

0.1d
11/07/23 11/07/23
527FF Customer
Project
Manager
Sign-Off
531

WD Customer Success Touchpoint
3d 11/08/23 11/13/23
532
0%

Customer to watch 'Pillars of Success' video
series

3d
11/08/23 11/13/23 529
Customer
Project
Manager
533

WD DA Review Checkpoints
3d 12/13/23 12/15/23
534
0%
WD DA Checkpoint: Integration Design
Approach Review

3d
12/13/23 12/15/23
344FS
+1w
WD Delivery
Assurance, CS
Integrations
Consultant
DA Checkpoint
535
0%

WD DA Checkpoint: Foundation Data Model
Review

3d
12/13/23 12/15/23
404FS
+5w
WD Delivery
Assurance, CS
Financials Lead
DA Checkpoint
536
0%

WD DA Review: Time Tracking Architect
Review (performance testing regarding Large
Enterprise Time Tracking)

3d
12/13/23 12/15/23
404FS
+5w
WD Delivery
Assurance, CS
Time Tracking Lead
DA Checkpoint
537
0%

WD DA Preparation: Authentication Review -
customer to answer questions in the Scorecard

1d
12/13/23 12/13/23
404FS
+5w
CS Engagement
Manager
Customer
Project
Manager
538

Finalize Configuration Tenant Build

87.25d 10/11/23 02/09/24
539

HCM
5d 02/02/24 02/09/24
540

Core HCM
5d 02/02/24 02/09/24
541 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
542 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
541FF
CS Functional
Consultant
Activity
543 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
542FF CS Functional
Consultant
Sign-Off
544 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
541FF CS Functional
Consultant
Activity
545 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
544FF CS Functional
Consultant
Deliverable
546
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
541FF CS Functional QA
Leads
QA Checkpoint
547

Benefits
5d 02/02/24 02/09/24
548 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
549 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
548FF
CS Functional
Consultant
Activity
550 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
549FF CS Functional
Consultant
Sign-Off
551 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
548FF CS Functional
Consultant
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
552 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
551FF CS Functional
Consultant
Deliverable
553
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
548FF CS Functional QA
Leads
QA Checkpoint
554

Absence Management
5d 02/02/24 02/09/24
555 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
556 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
555FF
CS Functional
Consultant
Activity
557 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
556FF CS Functional
Consultant
Sign-Off
558 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
555FF CS Functional
Consultant
Activity
559 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
558FF CS Functional
Consultant
Deliverable
560
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
555FF CS Functional QA
Leads
QA Checkpoint
561

Compensation
5d 02/02/24 02/09/24
562 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
563 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
562FF
CS Functional
Consultant
Activity
564 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
563FF CS Functional
Consultant
Sign-Off
565 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
562FF CS Functional
Consultant
Activity
566 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
565FF CS Functional
Consultant
Deliverable
567
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
562FF CS Functional QA
Leads
QA Checkpoint
568

Talent
5d 02/02/24 02/09/24
569 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
570 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
569FF
CS Functional
Consultant
Activity
571 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
570FF CS Functional
Consultant
Sign-Off
572 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
569FF CS Functional
Consultant
Activity
573 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
572FF CS Functional
Consultant
Deliverable
574
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
569FF CS Functional QA
Leads
QA Checkpoint
575

Recruiting
5d 02/02/24 02/09/24
576 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
577 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
576FF
CS Functional
Consultant
Activity
578 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
577FF CS Functional
Consultant
Sign-Off
579 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
576FF CS Functional
Consultant
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
580 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
579FF CS Functional
Consultant
Deliverable
581
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
576FF CS Functional QA
Leads
QA Checkpoint
582

Time Tracking
5d 02/02/24 02/09/24
583 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
584 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
583FF
CS Functional
Consultant
Activity
585 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
584FF CS Functional
Consultant
Sign-Off
586 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
583FF CS Functional
Consultant
Activity
587 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
586FF CS Functional
Consultant
Deliverable
588
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
583FF CS Functional QA
Leads
QA Checkpoint
589

Payroll
5d 02/02/24 02/09/24
590 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
591 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
590FF
CS Functional
Consultant
Activity
592 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
591FF CS Functional
Consultant
Sign-Off
593 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
590FF CS Functional
Consultant
Activity
594 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
593FF CS Functional
Consultant
Deliverable
595
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
590FF CS Functional QA
Leads
QA Checkpoint
596

Integrations
5d 02/02/24 02/09/24
597 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Integrations
Consultant
Customer
Project Team
Activity
598 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
597FF
CS Integrations
Consultant
Activity
599 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
598FF CS Integrations
Consultant
Sign-Off
600 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
597FF CS Integrations
Consultant
Activity
601 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
600FF CS Integrations
Consultant
Deliverable
602
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
597FF CS Functional QA
Leads
QA Checkpoint
603

Conversion
5d 02/02/24 02/09/24
604
0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Data
Conversion
Consultant
Customer
Project Team
Activity
605 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
604FF
CS Integrations
Consultant
Activity
606 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
605FF CS Integrations
Consultant
Sign-Off
607 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
604FF CS Integrations
Consultant
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
608 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
607FF CS Integrations
Consultant
Deliverable
609
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
604FF CS Functional QA
Leads
QA Checkpoint
610

Financials

87.25d 10/11/23 02/09/24
611

Financial Accounting
5d 02/02/24 02/09/24
612 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
613 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
612FF
CS Functional
Consultant
Activity
614 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
613FF CS Functional
Consultant
Sign-Off
615 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
612FF CS Functional
Consultant
Activity
616 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
615FF CS Functional
Consultant
Deliverable
617
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
612FF CS Functional QA
Leads
QA Checkpoint
618

Budgets

87.25d 10/11/23 02/09/24
619 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
620 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
619FF
CS Functional
Consultant
Activity
621 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
620FF CS Functional
Consultant
Sign-Off
622 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
619FF CS Functional
Consultant
Activity
623 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
10/11/23 10/11/23
623FF CS Functional
Consultant
Deliverable
624
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
619FF CS Functional QA
Leads
QA Checkpoint
625

Procurement
5d 02/02/24 02/09/24
626 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
627 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
626FF
CS Functional
Consultant
Activity
628 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
627FF CS Functional
Consultant
Sign-Off
629 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
626FF CS Functional
Consultant
Activity
630 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
629FF CS Functional
Consultant
Deliverable
631
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
626FF CS Functional QA
Leads
QA Checkpoint
632

Grants
5d 02/02/24 02/09/24
633 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
634 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
633FF
CS Functional
Consultant
Activity
635 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
634FF CS Functional
Consultant
Sign-Off
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
636 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
633FF CS Functional
Consultant
Activity
637 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
636FF CS Functional
Consultant
Deliverable
638
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
633FF CS Functional QA
Leads
QA Checkpoint
639

Projects
5d 02/02/24 02/09/24
640 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
641 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
640FF
CS Functional
Consultant
Activity
642 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
641FF CS Functional
Consultant
Sign-Off
643 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
640FF CS Functional
Consultant
Activity
644 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
643FF CS Functional
Consultant
Deliverable
645
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
640FF CS Functional QA
Leads
QA Checkpoint
646

Business Assets
5d 02/02/24 02/09/24
647 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
648 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
647FF
CS Functional
Consultant
Activity
649 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
648FF CS Functional
Consultant
Sign-Off
650 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
647FF CS Functional
Consultant
Activity
651 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
650FF CS Functional
Consultant
Deliverable
652
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
647FF CS Functional QA
Leads
QA Checkpoint
653

Banking & Settlement
5d 02/02/24 02/09/24
654 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
655 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
654FF
CS Functional
Consultant
Activity
656 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
655FF CS Functional
Consultant
Sign-Off
657 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
654FF CS Functional
Consultant
Activity
658 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
657FF CS Functional
Consultant
Deliverable
659
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
654FF CS Functional QA
Leads
QA Checkpoint
660

Supplier Accounts
5d 02/02/24 02/09/24
661 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
662 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
661FF
CS Functional
Consultant
Activity
663 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
662FF CS Functional
Consultant
Sign-Off
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
664 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
661FF CS Functional
Consultant
Activity
665 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
664FF CS Functional
Consultant
Deliverable
666
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
661FF CS Functional QA
Leads
QA Checkpoint
667

Customer Accounts
5d 02/02/24 02/09/24
668 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Functional
Consultant
Customer
Project Team
Activity
669 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
668FF
CS Functional
Consultant
Activity
670 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
669FF CS Functional
Consultant
Sign-Off
671 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
668FF CS Functional
Consultant
Activity
672 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
671FF CS Functional
Consultant
Deliverable
673
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
668FF CS Functional QA
Leads
QA Checkpoint
674

Integrations
5d 02/02/24 02/09/24
675 0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Integrations
Consultant
Customer
Project Team
Activity
676 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
675FF
CS Integrations
Consultant
Activity
677 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
676FF CS Integrations
Consultant
Sign-Off
678 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
675FF CS Integrations
Consultant
Activity
679 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
678FF CS Integrations
Consultant
Deliverable
680
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
675FF CS Functional QA
Leads
QA Checkpoint
681

Conversion
5d 02/02/24 02/09/24
682
0%

Complete configuration based on
requirements

2d
02/07/24 02/09/24
1089 CS Data
Conversion
Consultant
Customer
Project Team
Activity
683 0%
Conduct Design Unit Test

5d
02/02/24 02/09/24
523,
682FF
CS Integrations
Consultant
Activity
684 0%

Sign off on Design Unit Test

0.1d
02/09/24 02/09/24
683FF CS Integrations
Consultant
Sign-Off
685 0%

Finalize Unit Test Documentation

5d
02/02/24 02/09/24
682FF CS Integrations
Consultant
Activity
686 0%

Update Unit Test Log in Smartsheet and
Communicate

0.25d
02/08/24 02/09/24
685FF CS Integrations
Consultant
Deliverable
687
0%

Internal DA Review of Configuration
Tenant for Each applicable Functional
Area

1d
02/08/24 02/09/24
682FF CS Functional QA
Leads
QA Checkpoint
688

Initiate Customer Knowledge Transfer

87.25d 10/11/23 02/09/24
689
0%

Create Knowledge Transfer Schedule

1d
10/11/23 10/11/23
538SS CS Engagement
Manager
Customer
Project
Manager
Activity
690
0%

Begin Functional Knowledge Transfer during
Configuration Tenant Unit Testing

5d
02/02/24 02/09/24
538FF CS Functional
Leads
Customer
Functional
Leads
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
691

Integrations Build & Unit Test
95d 10/25/23 03/05/24
692

HCM
95d 10/25/23 03/05/24
693 0%
Build the integrations (coding/Configuration)
in Configuration Tenant

35d
01/08/24 02/23/24
350FS
+3w
CS Integrations
Consultant
Activity
694 0%

Schedule DA Integration Build Review

0.1d
02/21/24 02/21/24
693FS -3d CS Integrations
Consultant
Activity
695
0%

Internal QA Review of Integrations

10d
02/21/24 03/05/24
693FS -3d CS Integrations
Consultant, CS QA
Lead
QA Checkpoint
696
0%
Unit Test Integrations

5d
02/26/24 03/01/24
693 CS Integrations
Consultant
Customer
Technical
Lead
Activity
697

Develop Integration Operations Guide(s)
(per integration)
95d 10/25/23 03/05/24
698
0%

Customer Preview Operations Guide(s)

5d
02/26/24 03/01/24
693 Customer
Technical
Lead
Activity
699
0%

Integration Developer review Operations
Guide(s) with customer in preparation for
Test Stage (Initial Knowledge Transfer
for Integrations)

2d
03/04/24 03/05/24
698 CS Integrations
Consultant
Customer
Technical
Lead
Activity
700
0%

Validate Functional Test Plan includes
Integration Scenarios

5d
10/25/23 10/31/23
929SS
+10d
CS Integrations
Consultant
Customer
Technical
Lead
Activity
701
0%

Timelines and Expectations for E2E and
Parallel Testing have been
Communicated to Vendors

15d
11/01/23 11/21/23
700 CS Integrations
Consultant
Customer
Technical
Lead
Activity
702

Financials
42d 01/08/24 03/05/24
703 0%
Build the integrations (coding/Configuration)
in Configuration Tenant

35d
01/08/24 02/23/24
350FS
+3w
CS Integrations
Consultant
Activity
704 0%

Schedule DA Integration Build Review

0.1d
02/21/24 02/21/24
703FS -3d CS Integrations
Consultant
Activity
705
0%

Internal QA Review of Integrations

10d
02/21/24 03/05/24
703FS -3d CS Integrations
Consultant, CS QA
Lead
QA Checkpoint
706
0%
Unit Test Integrations

5d
02/26/24 03/01/24
703 CS Integrations
Consultant
Customer
Technical
Lead
Activity
707

Develop Integration Operations Guide(s) (per
integration)
95d 10/25/23 03/05/24
708
0%

Customer Preview Operations Guide(s)

5d
02/26/24 03/01/24
703 Customer
Technical
Lead
Activity
709
0%

Integration Developer review Operations
Guide(s) with customer in preparation for
Test Stage (Initial Knowledge Transfer for
Integrations)

2d
03/04/24 03/05/24
708 CS Integrations
Consultant
Customer
Technical
Lead
Activity
710
0%

Validate Functional Test Plan includes
Integration Scenarios

5d
10/25/23 10/31/23
929SS
+10d
CS Integrations
Consultant
Customer
Technical
Lead
Activity
711
0%

Timelines and Expectations for E2E and
Parallel Testing have been Communicated
to Vendors

15d
11/01/23 11/21/23
710 CS Integrations
Consultant
Customer
Technical
Lead
Activity
712

Customer Confirmation Session Preparation
15d 01/12/24 02/02/24
713 0%

Finalize Customer Confirmation Session
Agenda

5d
01/12/24 01/19/24
538FF -3w CS Functional
Leads
Deliverable
714
0%

Schedule Customer Confirmation Sessions

5d
01/19/24 01/26/24
713 CS Engagement
Manager
Customer
Project
Manager
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
715
0%

Prepare/Review/Rehearse Customer
Confirmation Session Presentations

5d
01/26/24 02/02/24
714 CS Functional
Leads
Customer
Functional
Leads
716

Conduct Customer Confirmation Sessions

19.5d 10/11/23 11/07/23
717

HCM
19d 10/11/23 11/06/23 Meeting
718 0%

Customer Confirmation Sessions - Core
HCM

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
719 0%

Customer Confirmation Sessions - Benefits

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
720 0%

Customer Confirmation Sessions - Absence
Management

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
721 0%

Customer Confirmation Sessions -
Compensation

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
722 0%

Customer Confirmation Sessions - Talent

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
723 0%

Customer Confirmation Sessions -
Recruiting

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
724 0%

Customer Confirmation Sessions - Time
Tracking

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
725 0%

Customer Confirmation Sessions - Payroll

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
726
0%

Customer Confirmation Sessions -
Conversion

19d
10/11/23 11/06/23
16 CS Data
Conversion
Consultant
Customer
Project Team
Meeting
727

Financials
19d 10/11/23 11/06/23 Meeting
728 0%

Customer Confirmation Sessions - Financial
Accounting

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
729 0%

Customer Confirmation Sessions - Budgets

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
730 0%

Customer Confirmation Sessions -
Procurement

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
731 0%

Customer Confirmation Sessions - Grants

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
732 0%

Customer Confirmation Sessions - Projects

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
733 0%

Customer Confirmation Sessions - Business
Assets

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
734 0%

Customer Confirmation Sessions - Banking
and Settlement

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
735 0%

Customer Confirmation Sessions - Supplier
Accounts

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
736 0%

Customer Confirmation Sessions -
Customer Accounts

19d
10/11/23 11/06/23
16 CS Functional
Consultant
Customer
Project Team
Meeting
737
0%

Customer Confirmation Sessions -
Conversion

19d
10/11/23 11/06/23
16 CS Data
Conversion
Consultant
Customer
Project Team
Meeting
738

OC&T

0.5d 11/07/23 11/07/23 727SS Meeting
739 0%

Deliver OC&T Strategy Readout Session

0.5d
11/07/23 11/07/23
727 CS OC&T
Consultant
Customer
OC&T Lead
Meeting
740

Update Design Documentation & Tenant from
Customer Confirmation Session, Customer Sign Off -
Configure & Customer Confirmation Session Unit Test
10d 11/06/23 11/20/23
741 0%

Schedule CS Internal Full Team Design Review
Meeting Post Customer Confirmation Sessions

1d
11/07/23 11/08/23
716 CS Engagement
Manager
Meeting
742

HCM
10d 11/06/23 11/20/23
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
743

Core HCM
10d 11/06/23 11/20/23
744
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
718 CS Functional
Consultant
Customer
Project Team
Activity
745
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
744FF CS Functional
Consultant
Customer
Project Team
Activity
746
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
744FF CS Functional
Consultant
Customer
Project Team
Activity
747
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
746FF CS Functional
Consultant
Customer
Project Team
748 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
747FF CS Functional
Consultant
Customer
Project Team
749
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
748FF CS Functional
Consultant
Customer
Project Team
Deliverable
750
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
749FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
751

Benefits
10d 11/06/23 11/20/23
752
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
719 CS Functional
Consultant
Customer
Project Team
Activity
753
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
752FF CS Functional
Consultant
Customer
Project Team
Activity
754
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
752FF CS Functional
Consultant
Customer
Project Team
Activity
755
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
754FF CS Functional
Consultant
Customer
Project Team
756 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
755FF CS Functional
Consultant
Customer
Project Team
757
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
756FF CS Functional
Consultant
Customer
Project Team
Deliverable
758
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
757FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
759

Absence Management
10d 11/06/23 11/20/23
760
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
720 CS Functional
Consultant
Customer
Project Team
Activity
761
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
760FF CS Functional
Consultant
Customer
Project Team
Activity
762
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
760FF CS Functional
Consultant
Customer
Project Team
Activity
763
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
762FF CS Functional
Consultant
Customer
Project Team
764 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
763FF CS Functional
Consultant
Customer
Project Team
765
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
764FF CS Functional
Consultant
Customer
Project Team
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
766
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
765FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
767

Compensation
10d 11/06/23 11/20/23
768
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
721 CS Functional
Consultant
Customer
Project Team
Activity
769
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
768FF CS Functional
Consultant
Customer
Project Team
Activity
770
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
768FF CS Functional
Consultant
Customer
Project Team
Activity
771
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
770FF CS Functional
Consultant
Customer
Project Team
772 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
771FF CS Functional
Consultant
Customer
Project Team
773
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
772FF CS Functional
Consultant
Customer
Project Team
Deliverable
774
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
773FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
775

Talent
10d 11/06/23 11/20/23
776
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
723 CS Functional
Consultant
Customer
Project Team
Activity
777
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
776FF CS Functional
Consultant
Customer
Project Team
Activity
778
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
776FF CS Functional
Consultant
Customer
Project Team
Activity
779
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
778FF CS Functional
Consultant
Customer
Project Team
780 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
779FF CS Functional
Consultant
Customer
Project Team
781
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
780FF CS Functional
Consultant
Customer
Project Team
Deliverable
782
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
781FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
783

Recruiting
10d 11/06/23 11/20/23
784
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
723 CS Functional
Consultant
Customer
Project Team
Activity
785
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
784FF CS Functional
Consultant
Customer
Project Team
Activity
786
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
784FF CS Functional
Consultant
Customer
Project Team
Activity
787
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
786FF CS Functional
Consultant
Customer
Project Team
788 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
787FF CS Functional
Consultant
Customer
Project Team
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
789
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
788FF CS Functional
Consultant
Customer
Project Team
Deliverable
790
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
789FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
791

Time Tracking
10d 11/06/23 11/20/23
792
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
724 CS Functional
Consultant
Customer
Project Team
Activity
793
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
792FF CS Functional
Consultant
Customer
Project Team
Activity
794
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
792FF CS Functional
Consultant
Customer
Project Team
Activity
795
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
794FF CS Functional
Consultant
Customer
Project Team
796 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
795FF CS Functional
Consultant
Customer
Project Team
797
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
796FF CS Functional
Consultant
Customer
Project Team
Deliverable
798
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
797FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
799

Payroll
10d 11/06/23 11/20/23
800
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
725 CS Functional
Consultant
Customer
Project Team
Activity
801
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
800FF CS Functional
Consultant
Customer
Project Team
Activity
802
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
801FF CS Functional
Consultant
Customer
Project Team
803 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
802FF CS Functional
Consultant
Customer
Project Team
804
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
803FF CS Functional
Consultant
Customer
Project Team
Deliverable
805
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
804FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
806

Conversion
10d 11/06/23 11/20/23
807
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
726 CS Data
Conversion
Consultant
Customer
Project Team
Activity
808
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
807FF CS Integrations
Consultant
Customer
Project Team
Activity
809
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
807FF CS Integrations
Consultant
Customer
Project Team
Activity
810
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
809FF CS Integrations
Consultant
Customer
Project Team
811 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
810FF CS Integrations
Consultant
Customer
Project Team
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
812
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
811FF CS Integrations
Consultant
Customer
Project Team
Deliverable
813
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
812FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
814

Financials
10d 11/06/23 11/20/23
815

Financial Accounting
10d 11/06/23 11/20/23
816
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
728 CS Functional
Consultant
Customer
Project Team
Activity
817
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
816FF CS Functional
Consultant
Customer
Project Team
Activity
818
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
816FF CS Functional
Consultant
Customer
Project Team
Activity
819
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
818FF CS Functional
Consultant
Customer
Project Team
820 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
819FF CS Functional
Consultant
Customer
Project Team
821
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
820FF CS Functional
Consultant
Customer
Project Team
Deliverable
822
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
821FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
823

Budgets
10d 11/06/23 11/20/23
824
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
729 CS Functional
Consultant
Customer
Project Team
Activity
825
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
824FF CS Functional
Consultant
Customer
Project Team
Activity
826
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
824FF CS Functional
Consultant
Customer
Project Team
Activity
827
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
826FF CS Functional
Consultant
Customer
Project Team
828 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
827FF CS Functional
Consultant
Customer
Project Team
829
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
828FF CS Functional
Consultant
Customer
Project Team
Deliverable
830
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
829FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
831

Procurement
10d 11/06/23 11/20/23
832
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
730 CS Functional
Consultant
Customer
Project Team
Activity
833
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
832FF CS Functional
Consultant
Customer
Project Team
Activity
834
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
832FF CS Functional
Consultant
Customer
Project Team
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
835
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
834FF CS Functional
Consultant
Customer
Project Team
836 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
835FF CS Functional
Consultant
Customer
Project Team
837
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
836FF CS Functional
Consultant
Customer
Project Team
Deliverable
838
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
837FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
839

Grants
10d 11/06/23 11/20/23
840
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
731 CS Functional
Consultant
Customer
Project Team
Activity
841
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
840FF CS Functional
Consultant
Customer
Project Team
Activity
842
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
840FF CS Functional
Consultant
Customer
Project Team
Activity
843
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
842FF CS Functional
Consultant
Customer
Project Team
844 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
843FF CS Functional
Consultant
Customer
Project Team
845
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
844FF CS Functional
Consultant
Customer
Project Team
Deliverable
846
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
845FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
847

Projects
10d 11/06/23 11/20/23
848
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
732 CS Functional
Consultant
Customer
Project Team
Activity
849
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
848FF CS Functional
Consultant
Customer
Project Team
Activity
850
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
848FF CS Functional
Consultant
Customer
Project Team
Activity
851
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
850FF CS Functional
Consultant
Customer
Project Team
852 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
851FF CS Functional
Consultant
Customer
Project Team
853
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
852FF CS Functional
Consultant
Customer
Project Team
Deliverable
854
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
853FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
855

Business Assets
10d 11/06/23 11/20/23
856
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
733 CS Functional
Consultant
Customer
Project Team
Activity
857
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
856FF CS Functional
Consultant
Customer
Project Team
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
858
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
856FF CS Functional
Consultant
Customer
Project Team
Activity
859
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
858FF CS Functional
Consultant
Customer
Project Team
860 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
859FF CS Functional
Consultant
Customer
Project Team
861
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
860FF CS Functional
Consultant
Customer
Project Team
Deliverable
862
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
861FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
863

Banking & Settlement
10d 11/06/23 11/20/23
864
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
734 CS Functional
Consultant
Customer
Project Team
Activity
865
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
864FF CS Functional
Consultant
Customer
Project Team
Activity
866
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
864FF CS Functional
Consultant
Customer
Project Team
Activity
867
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
866FF CS Functional
Consultant
Customer
Project Team
868 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
867FF CS Functional
Consultant
Customer
Project Team
869
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
868FF CS Functional
Consultant
Customer
Project Team
Deliverable
870
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
869FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
871

Supplier Accounts
10d 11/06/23 11/20/23
872
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
735 CS Functional
Consultant
Customer
Project Team
Activity
873
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
872FF CS Functional
Consultant
Customer
Project Team
Activity
874
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
872FF CS Functional
Consultant
Customer
Project Team
Activity
875
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
874FF CS Functional
Consultant
Customer
Project Team
876 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
875FF CS Functional
Consultant
Customer
Project Team
877
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
876FF CS Functional
Consultant
Customer
Project Team
Deliverable
878
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
877FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
879

Customer Accounts
10d 11/06/23 11/20/23
880
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
736 CS Functional
Consultant
Customer
Project Team
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
881
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
880FF CS Functional
Consultant
Customer
Project Team
Activity
882
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
880FF CS Functional
Consultant
Customer
Project Team
Activity
883
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
882FF CS Functional
Consultant
Customer
Project Team
884 0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
883FF CS Functional
Consultant
Customer
Project Team
885
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
884FF CS Functional
Consultant
Customer
Project Team
Deliverable
886
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
885FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
887

Conversion
10d 11/06/23 11/20/23
888
0%

Document Refinements & Update
Requirements Documentation from
Customer Confirmation Sessions

10d
11/07/23 11/20/23
737 CS Data
Conversion
Consultant
Customer
Data
Conversion
Lead
Activity
889
0%

CS Complete Configuration in
Configuration Tenant Based on
Requirements

10d
11/06/23 11/20/23
888FF CS Data
Conversion
Consultant
Customer
Data
Conversion
Lead
Activity
890
0%

Refine Unit Test Documentation as a
Result of Customer Confirmation
Sessions

10d
11/06/23 11/20/23
888FF CS Data
Conversion
Consultant
Customer
Data
Conversion
Lead
Activity
891
0%

Conduct Unit Testing on updated
configuration based on Customer
Confirmation Sessions

0.1d
11/20/23 11/20/23
890FF CS Data
Conversion
Consultant
Customer
Data
Conversion
Lead
892
0%

Sign off on Updated Configuration
Tenant Unit Testing

0.1d
11/20/23 11/20/23
891FF CS Data
Conversion
Consultant
Customer
Data
Conversion
Lead
893
0%

Post Updated Unit Test Log and
Requirements Document to Project Site
and Communicate

1d
11/17/23 11/20/23
892FF CS Data
Conversion
Consultant
Customer
Data
Conversion
Lead
Deliverable
894
0%

Design Sign Off - Customer sign off on
updated Requirements Documentation
for End to End Tenant Build

0.1d
11/20/23 11/20/23
893FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
895

Assess Impacts from Configuration Tenant
Customer Confirmation Sessions
10d 11/20/23 12/04/23
896
0%

Assess Requirements impacts (if any)

5d
11/21/23 11/27/23
740 CS Engagement
Manager
Customer
Project
Manager
Activity
897
0%

Prepare Change Orders Per Final
Requirements

5d
11/20/23 11/27/23
896FF CS Engagement
Manager
Customer
Project
Manager
Activity
898
0%

Customer Sign off on Change Orders

5d
11/20/23 11/27/23
897FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
899
0%

Update Project Plan, Timeline, Tenant
Management Plan, and Financials Workbook
with Change Order Impact

5d
11/28/23 12/04/23
898 CS Engagement
Manager
Customer
Project
Manager
Activity
900

Prepare for Data Conversion of End to End Tenant
16d 11/03/23 11/27/23
901
0%

Update Build Tracker for Tenant Build

5d
11/21/23 11/27/23
740 CS Data
Conversion
Consultant
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
902
0%

Confirm Effective Date for Data Pull

1d
11/03/23 11/06/23
740FF -2w Customer
Project
Manager
903 0%

Request Empty End to End Tenant

0.1d
11/06/23 11/06/23
740FF -2w CS Engagement
Manager
904 0%

Grant Implementer Access to End to End
Tenant

0.1d
11/08/23 11/08/23
903FS
+1d
CS Engagement
Manager
905
0%

Update data pull scripts and test/clean
up/update for final pull

5d
11/06/23 11/10/23
902FS -1d Customer
Data
Conversion
Lead
906
0%

Schedule daily data conversion meetings

0.15d
11/13/23 11/13/23
905 CS Data
Conversion
Consultant
Customer
Data
Conversion
Lead
907
0%

Conduct End to End Tenant Build Planning
Internal Meeting

0.25d
11/13/23 11/13/23
905 CS Data
Conversion
Consultant
Meeting
908
0%

Conduct End to End Tenant Build Planning
Customer Meeting

0.25d
11/13/23 11/13/23
905 CS Data
Conversion
Consultant
Customer
Data
Conversion
Lead
Meeting
909

Build End to End Tenant

23.5d 11/13/23 12/14/23
910

Data Delivery & Conversion

23.5d 11/13/23 12/14/23
911
0%
Customer to gather/extract worker data from
legacy system

2d
11/13/23 11/15/23
908 Customer
Data
Conversion
Lead
Activity
912
0%
Customer to validate/correct pulled data

3d
11/15/23 11/20/23
911 Customer
Data
Conversion
Lead
Activity
913
0%
Customer to Submit data to sFTP site and
Inform CS

0.1d
11/20/23 11/20/23
912FF Customer
Data
Conversion
Lead
Deliverable
914 0%
CS to Build End to End Tenant

15d
11/20/23 12/11/23
913 CS Functional
Consultants
Deliverable
915
0%

Customer Performs Rolling Validation of
Transaction Data (Occurs During Daily Build
Meetings)

7d
11/23/23 12/04/23
914SS
+3d
Customer
Data
Conversion
Lead
Activity
916 0%

Request Copy of Tenant for Validation
Activities

0.5d
12/06/23 12/06/23
914FS -3d CS Engagement
Manager
Activity
917 0%

Provide access to End to End Tenant for
Customer Data Validation

0.5d
12/06/23 12/07/23
916 CS Engagement
Manager
Activity
918
0%
Customer completes Data Validation after
Build is Complete

5d
12/06/23 12/13/23
917SS Customer
Data
Conversion
Lead
Activity
919
0%

Document Issues from Build

13d
11/24/23 12/13/23
915SS,
918FF
CS Data
Conversion
Consultant
Activity
920
0%

Conduct End to End Tenant Build Post-
Mortem using the Post-Mortem Build
Review Meeting Template

1d
12/13/23 12/14/23
918, 919 CS Data
Conversion
Consultant
Meeting
921
0%

Customer Signs Off End to End Tenant
Build and Data Validation

0.1d
12/14/23 12/14/23
920FF Customer
Data
Conversion
Lead
Sign-Off
922

Finalize End to End Tenant Configuration

1.2d 12/14/23 12/15/23
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
923

Smoke Test End to End Tenant - After
Configuration and Customer Validation is
Complete

1.1d 12/14/23 12/15/23
CS Functional
Consultants
Activity
924 0%

Conduct Smoke Test (End to End Tenant)

1d
12/14/23 12/15/23
909 CS Functional
Consultants
925 0%
Conduct Security Smoke Test (End to End
Tenant)

1d
12/14/23 12/15/23
909 Customer
Test Team
926 0%

Sign off on Smoke Test (End to End Tenant)

0.1d
12/15/23 12/15/23
924, 925 CS Functional
Consultants
927 0%

Internal QA Review of End to End Tenant for
Each applicable Functional Area

0.1d
12/15/23 12/15/23
923 CS Functional QA
Leads
QA Checkpoint
928

Preparing for Test (Part 2)
30d 10/11/23 11/21/23 538SS
929 0%
Finalize Detailed Daily Test Plan (including all
test cycles)

10d
10/11/23 10/24/23
Customer
Testing Lead
Activity
930 0%
Final Review: Test Strategy & Schedule

1d
10/25/23 10/25/23
929 Customer
Testing Lead
Activity
931 0%
Final Draft: Testing Timeline with Resources

1d
11/21/23 11/21/23
899FS -
10d
Customer
Testing Lead
Deliverable
932

Testing Tools Review (Part 3)
3d 10/26/23 10/30/23
933 0%

Final Updates: Issue Log & Metrics

3d
10/26/23 10/30/23
930 Customer
Testing Lead
Activity
934 0%

Final Updates: Change Request Form

3d
10/26/23 10/30/23
930 Customer
Testing Lead
Activity
935 0%

First Draft Updates: Variance Tracker

3d
10/26/23 10/30/23
930 Customer
Testing Lead
Activity
936

Prepare Test Scenarios (End-to-End)
30d 10/11/23 11/21/23
937 0%

Develop & Document Test Scenarios (End-
to-End)

20d
10/11/23 11/07/23
Customer
Testing Team
Deliverable
938 0%
Review Test Scenarios (End-to-End)
5d 11/08/23 11/14/23 937 CS Leads
939 0%

Assign Testers to Test Scenarios

5d
11/15/23 11/21/23
940 Customer
Testing Lead
Activity
940 0%

Load Test Scenarios into Testing Tool
(verify tester access and workflows)

5d
11/08/23 11/14/23
937 Customer
Testing Lead
Activity
941

Prepare Test Scenarios (Parallel)
10d 10/16/23 10/27/23
942 0%

Develop & Document Parallel Test Process
(Parallel - Use Payroll Processing Checklist)

1d
10/16/23 10/16/23
480 Customer
Testing Team
943 0%

Assign Testers to Test Scenarios (Parallel)

9d
10/17/23 10/27/23
942 Customer
Testing Lead
Activity
944

Develop Tester & Triage Team Training
Materials
20d 10/25/23 11/21/23
945 0%

Provide sample tester preparation decks to
customer

1d
10/25/23 10/25/23
930SS Customer
Testing Lead
946 0%

Prepare Tester Preparation Deck (E2E)

2d
10/26/23 10/27/23
945 Customer
Testing Lead
947 0%

Develop E2E Support Materials

20d
10/25/23 11/21/23
945SS Customer
OC&T Lead
Activity
948
0%

Finalize Production Dress Rehearsal
Strategy (incl. plan, participant, groups,
requirements)

10d
10/25/23 11/07/23
930SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
949

Develop Test Kick Off Deck
11d 10/25/23 11/08/23
950 0%

Provide sample test kick off decks to
customer

1d
10/25/23 10/25/23
930SS Customer
OC&T Lead
951 0%

Create Test Kickoff Stage Deck

10d
10/26/23 11/08/23
929, 950 Customer
OC&T Lead
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
952

Organizational Change & Training

26.5d 11/07/23 12/13/23
953
0%

Update Training Needs Assessment based on
Customer Confirmation Session/Readout
Feedback

5d
11/07/23 11/14/23
716 CS OC&T
Consultant
Customer
OC&T Lead
Activity
954
0%

Update Change Impact Assessment & Readout
Based on Customer Confirmation
Session/Readout Feedback

5d
11/07/23 11/14/23
716 CS OC&T
Consultant
Customer
OC&T Lead
Activity
955 0%

Finalize Change Champion Network Plan and
Transition Ownership to Customer

5d
11/07/23 11/14/23
716 CS OC&T
Consultant
Customer
OC&T Lead
Activity
956 0%

Kickoff Change Champion Network

0.5d
11/14/23 11/14/23
955 CS OC&T
Consultant
Customer
OC&T Lead
Meeting
957 0%

Finalize the Change Impact Readout and hand
off to Customer

5d
11/14/23 11/21/23
953 CS OC&T
Consultant
Customer
OC&T Lead
Activity
958 0%
Finalize End-User Communication Plan &
Transition Ownership to Customer

10d
11/21/23 12/05/23
957 CS OC&T
Consultant
Customer
OC&T Lead
Activity
959 0%

Draft & Provide Training Prototypes to
Customer

3d
12/05/23 12/08/23
958 CS OC&T
Consultant
Customer
OC&T Lead
Activity
960 0%
Finalize the Training Needs Assessment and
hand off to Customer

5d
11/14/23 11/21/23
953 CS OC&T
Consultant
Customer
OC&T Lead
Deliverable
961 0%

Develop & Review First Iteration of Training
Curriculum Plan with Customer

10d
11/21/23 12/05/23
960 CS OC&T
Consultant
Customer
OC&T Lead
Meeting
962 0%
Finalize Training Templates

3d
12/08/23 12/13/23
961, 959 CS OC&T
Consultant
Customer
OC&T Lead
Activity
963 0%

Begin Development of Training Materials,
including in-tenant support if included in SOW

1d
12/08/23 12/11/23
962SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
964 0%
Revise/Finalize End-User Training Curriculum
Plan

5d
12/05/23 12/12/23
961 CS OC&T
Consultant
Customer
OC&T Lead
Activity
965 0%

Begin Preparation for Train-the-Trainer (if
applicable)

5d
12/05/23 12/12/23
964SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
966 0%

Continue Communications activities as defined
in Communications Plan

5d
11/07/23 11/14/23
716 CS OC&T
Consultant
Customer
OC&T Lead
Activity
967 0%
Continue Champion Network activities as
defined in Change Champion Network Plan

6d
11/15/23 11/22/23
956 CS OC&T
Consultant
Customer
OC&T Lead
Activity
968 0%

Jointly Develop Readiness Assessment Plan

15d
11/23/23 12/13/23
967 CS OC&T
Consultant
Customer
OC&T Lead
Activity
969

Assess Impacts from End to End Tenant Build

6.1d 12/07/23 12/15/23
970
0%

Assess and review Design Decision impacts (if
any)

5d
12/07/23 12/14/23
921FS -5d CS Engagement
Manager
Customer
Project
Manager
Activity
971
0%

Prepare Change Orders Per Final Design

5d
12/07/23 12/14/23
970FF CS Engagement
Manager
Customer
Project
Manager
Activity
972
0%

Customer Sign off on Change Orders

0.1d
12/14/23 12/14/23
971 CS Engagement
Manager
Customer
Project
Manager
Sign-Off
973
0%

Update Project Plan, Timeline, Tenant
Management Plan, and Financials Workbook
with Change Order Impact

1d
12/14/23 12/15/23
972 CS Engagement
Manager
Customer
Project
Manager
Activity
974

WD DA Review Checkpoints (End to End Tenant)

42.85d 10/11/23 12/08/23
975

HCM

42.85d 10/11/23 12/08/23
976

Core HCM
5d 12/01/23 12/08/23
977 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
978 0%

CS Internal DA Review

1d
12/04/23 12/05/23
977 CS Functional
Consultant
DA Checkpoint
979 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
978 CS Functional
Consultant
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
980 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
979 CS Functional
Consultant
DA Checkpoint
981 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
980 CS Functional
Consultant
Customer
Project Team
Sign-Off
982

Benefits
5d 12/01/23 12/08/23
983 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
984 0%

CS Internal DA Review

1d
12/04/23 12/05/23
983 CS Functional
Consultant
DA Checkpoint
985 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
984 CS Functional
Consultant
Activity
986 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
985 CS Functional
Consultant
DA Checkpoint
987 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
986 CS Functional
Consultant
Customer
Project Team
Sign-Off
988

Absence
5d 12/01/23 12/08/23
989 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
990 0%

CS Internal DA Review

1d
12/04/23 12/05/23
989 CS Functional
Consultant
DA Checkpoint
991 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
990 CS Functional
Consultant
Activity
992 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
991 CS Functional
Consultant
DA Checkpoint
993 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
992 CS Functional
Consultant
Customer
Project Team
Sign-Off
994

Compensation
5d 12/01/23 12/08/23
995 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
996 0%

CS Internal DA Review

1d
12/04/23 12/05/23
995 CS Functional
Consultant
DA Checkpoint
997 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
996 CS Functional
Consultant
Activity
998 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
997 CS Functional
Consultant
DA Checkpoint
999 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
998 CS Functional
Consultant
Customer
Project Team
Sign-Off
1000

Talent
5d 12/01/23 12/08/23
1001 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1002 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1001 CS Functional
Consultant
DA Checkpoint
1003 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1002 CS Functional
Consultant
Activity
1004 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1003 CS Functional
Consultant
DA Checkpoint
1005 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1004 CS Functional
Consultant
Customer
Project Team
Sign-Off
1006

Recruiting
5d 12/01/23 12/08/23
1007 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1008 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1007 CS Functional
Consultant
DA Checkpoint
1009 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1008 CS Functional
Consultant
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1010 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1009 CS Functional
Consultant
DA Checkpoint
1011 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1010 CS Functional
Consultant
Customer
Project Team
Sign-Off
1012

Time Tracking
5d 12/01/23 12/08/23
1013 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1014 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1013 CS Functional
Consultant
DA Checkpoint
1015 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1014 CS Functional
Consultant
Activity
1016 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1015 CS Functional
Consultant
DA Checkpoint
1017 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1016 CS Functional
Consultant
Customer
Project Team
Sign-Off
1018

Payroll

41.85d 10/11/23 12/07/23
1019 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Activity
1020 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1019 CS Functional
Consultant
DA Checkpoint
1021 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1020 CS Functional
Consultant
Activity
1022 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1021 CS Functional
Consultant
DA Checkpoint
1023 0%

DA Review w/Workday and Customer
Complete

1d
10/11/23 10/11/23
CS Functional
Consultant
Customer
Project Team
DA Checkpoint
1024

Financials
5d 12/01/23 12/08/23
1025

Financial Accounting
5d 12/01/23 12/08/23
1026 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1027 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1026 CS Functional
Consultant
DA Checkpoint
1028 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1027 CS Functional
Consultant
Activity
1029 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1028 CS Functional
Consultant
DA Checkpoint
1030 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1029 CS Functional
Consultant
Customer
Project Team
Sign-Off
1031

Budgets
5d 12/01/23 12/08/23
1032 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1033 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1032 CS Functional
Consultant
DA Checkpoint
1034 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1033 CS Functional
Consultant
Activity
1035 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1034 CS Functional
Consultant
DA Checkpoint
1036 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1035 CS Functional
Consultant
Customer
Project Team
Sign-Off
1037

Procurement
5d 12/01/23 12/08/23
1038 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1039 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1038 CS Functional
Consultant
DA Checkpoint
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1040 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1039 CS Functional
Consultant
Activity
1041 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1040 CS Functional
Consultant
DA Checkpoint
1042 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1041 CS Functional
Consultant
Customer
Project Team
Sign-Off
1043

Grants
5d 12/01/23 12/08/23
1044 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1045 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1044 CS Functional
Consultant
DA Checkpoint
1046 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1045 CS Functional
Consultant
Activity
1047 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1046 CS Functional
Consultant
DA Checkpoint
1048 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1047 CS Functional
Consultant
Customer
Project Team
Sign-Off
1049

Projects
5d 12/01/23 12/08/23
1050 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1051 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1050 CS Functional
Consultant
DA Checkpoint
1052 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1051 CS Functional
Consultant
Activity
1053 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1052 CS Functional
Consultant
DA Checkpoint
1054 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1053 CS Functional
Consultant
Customer
Project Team
Sign-Off
1055

Business Assets
5d 12/01/23 12/08/23
1056 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1057 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1056 CS Functional
Consultant
DA Checkpoint
1058 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1057 CS Functional
Consultant
Activity
1059 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1058 CS Functional
Consultant
DA Checkpoint
1060 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1059 CS Functional
Consultant
Customer
Project Team
Sign-Off
1061

Banking & Settlement
5d 12/01/23 12/08/23
1062 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1063 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1062 CS Functional
Consultant
DA Checkpoint
1064 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1063 CS Functional
Consultant
Activity
1065 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1064 CS Functional
Consultant
DA Checkpoint
1066 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1065 CS Functional
Consultant
Customer
Project Team
Sign-Off
1067

Supplier Accounts
5d 12/01/23 12/08/23
1068 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1069 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1068 CS Functional
Consultant
DA Checkpoint
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1070 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1069 CS Functional
Consultant
Activity
1071 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1070 CS Functional
Consultant
DA Checkpoint
1072 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1071 CS Functional
Consultant
Customer
Project Team
Sign-Off
1073

Customer Accounts
5d 12/01/23 12/08/23
1074 0%

Develop DA Review Template

1d
12/01/23 12/04/23
923FS -2w CS Functional
Consultant
Deliverable
1075 0%

CS Internal DA Review

1d
12/04/23 12/05/23
1074 CS Functional
Consultant
DA Checkpoint
1076 0%

Update DA Review Template and
Upload to Scorecard

1d
12/05/23 12/06/23
1075 CS Functional
Consultant
Activity
1077 0%

DA Review w/Workday Complete

1d
12/06/23 12/07/23
1076 CS Functional
Consultant
DA Checkpoint
1078 0%

DA Review w/Workday and Customer
Complete

1d
12/07/23 12/08/23
1077 CS Functional
Consultant
Customer
Project Team
Sign-Off
1079

Integration Build Review (per Integration)

7.5d 02/21/24 03/01/24
1080 0%

Develop DA Review Templates for Each
Integration

3d
02/21/24 02/26/24
694 CS Integration
Consultant
1081 0%

Upload Integration Design Document to DA
Review in Partner Center

1d
02/26/24 02/27/24
1080 CS Integration
Consultant
1082
0%

DA Review w/Workday Complete

0.5d
02/27/24 02/27/24
1081 Workday; CS
Integration Lead
and Consultant, CS
Engagement
Manager
1083
0%

CS Review Customer-Built Integrations

3d
02/27/24 03/01/24
1082 Workday; CS
Integration Lead
and Consultant, CS
Engagement
Manager
Customer
Functional
Lead;
Customer
Project
Manager
1084

WD Customer Success Touchpoint
3d 12/08/23 12/13/23 1078
1085
0%

Production Preparedness Review

3d
12/08/23 12/13/23
CS Engagement
Manager
Customer
Project
Manager
Activity
1086

WD DA Project Review Checkpoints

35.85d 10/26/23 12/14/23 DA Checkpoint
1087
0%

WD DA Checkpoint: Deployment Readiness
Check In

1d
12/13/23 12/14/23
1084 CS Engagement
Manager
Customer
Project
Manager
DA Checkpoint
1088
0%

WD DA Checkpoint: Test Plan Review (only if
Project Initiation Checkpoint was Yellow or
Red)

1d
10/26/23 10/26/23
929, 930 DA Checkpoint
1089

Architect & Configure Stage Sign Off

38.4d 12/14/23 02/07/24 Sign-Off
1090

Customer Sign Off: Architect & Configure
Stage Deliverables

38.4d 12/14/23 02/07/24 1087
Customer
Project
Manager
1091
0%

Finalize Project Plan

2d
12/14/23 12/18/23
477 Customer
Project
Manager
1092
0%

Data Conversion and Data Validation
Strategy

0.25d
12/14/23 12/15/23
458 Customer
Project
Manager
1093
0%

Final Testing Strategy Documentation
Checkpoint (E2E, Parallel, PDR)

0.25d
02/07/24 02/07/24
487 Customer
Project
Manager
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1094
0%

Integrations Design

0.25d
12/20/23 12/20/23
339 Customer
Project
Manager
1095
0%

Architect & Configure Documents
(Functional Requirements)

0.25d
12/20/23 12/20/23
338 Customer
Project
Manager
1096
0%

Configuration Tenant Build

1d
02/06/24 02/06/24
518 Customer
Project
Manager
Sign-Off
1097
0%

Customer Confirmation Sessions

1d
12/14/23 12/15/23
923FS -2w Customer
Project
Manager
Sign-Off
1098
0%

End to End Tenant Build

1d
12/14/23 12/15/23
923FS -2w Customer
Project
Manager
Sign-Off
1099
0%

Test Strategy (Customer Deliverable)

1d
12/14/23 12/15/23
Customer
Project
Manager
Sign-Off
1100 0%

Verify all OC&T Deliverables Signed Off

1d
12/14/23 12/15/23
974 CS OC&T
Consultant
Sign-Off
1101
0%

Architect & Configure Stage Sign-Off Document

0.25d
02/06/24 02/07/24
1090FF Customer
Project
Manager
Sign-Off
1102

Test Stage
243d 03/08/23 02/09/24
1103 0%

Test Stage Kick Off Presentation

0.25d
09/25/23 09/25/23
18SS Customer
Testing Lead
1104

End to End Testing

30.65d 09/25/23 11/06/23
1105

End to End Testing Kick Off

0.95d 09/25/23 09/25/23
1106 0%

Cycle Kickoff & training presentation for
Testers (End-to-End)

0.25d
09/25/23 09/25/23
18SS Customer
Testing Lead
1107 0%

End to End Training for Testers

0.25d
09/25/23 09/25/23
1106 Customer
Testing Lead
1108 0%

Test Training for Customer Triage Team
(End-to-End)

0.25d
09/25/23 09/25/23
1107 CS Project Team, Customer
OC&T Lead
1109 0%

Assign Testers to Test Scenarios (End-to-
End)

0.1d
09/25/23 09/25/23
1108 Customer
Testing Lead
1110 0%

Schedule Testing Check-In Calls (End-to-
End)

0.1d
09/25/23 09/25/23
1109 Customer
Testing Lead
1111

End to End Cycle 1
14d 09/25/23 10/13/23
1112
0%

Daily Review of Detailed Test Plan, Update
Integrations Tracker, Issues Log and
Testing Progress

14d
09/25/23 10/13/23
1105 Customer
Testing Lead
1113 0%

Customer Conduct End to End Cycle 1
Testing and Document Issues/Gaps

14d
09/25/23 10/13/23
1112SS Customer
Testing Team
1114
0%

Conduct Mini-Parallel Prototype Test
(Effective date is the 1st payroll period of
testing)

14d
09/25/23 10/13/23
1113SS CS Functional
Consultant
Brad
Beverage,
Mary Kay
Mueller
1115
0%

Update Design Documents from End-to-End
(Cycle 1)

14d
09/25/23 10/13/23
1114SS Customer
Functional
Leads
1116
0%

Review E2E Cycle 1 Testing Results and
Confirm Start of Cycle 2

0.5d
10/13/23 10/13/23
1112FF CS Project Team, Customer
Functional
Leads
1117 0%

E2E Cycle 1 Customer Sign Off

0.5d
10/13/23 10/13/23
1116FF Customer
Testing Lead
1118

End to End Cycle 2
15d 10/13/23 11/03/23
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1119
0%

Daily Review of Detailed Test Plan, Update
Integrations Tracker, Issues Log and
Testing Progress

15d
10/13/23 11/03/23
1111 CS Functional and
Integration
Consultants; CS
Engagement
Manager; CS
Testing Lead
Customer
Functional
and
Integration
Leads;
Customer
Testing Lead;
Customer
Engagement
Manager
1120 0%

Customer Conduct End to End Cycle 2
Testing and Document Issues/Gaps

15d
10/13/23 11/03/23
1119SS Customer
Testing Team
1121
0%

Update Design Documents from End-to-End
(Cycle 2)

0.1d
11/03/23 11/03/23
1120FF Customer
Functional
Leads
1122

End To End Results Presentation and Sign off

0.7d 11/03/23 11/06/23
1123
0%

Customer to Prepare Results Presentation
with CS Functional Lead / CS EM Support

0.1d
11/03/23 11/06/23
1118 Customer
Functional
Leads
Activity
1124
0%

Customer to Present Reported Results

0.5d
11/06/23 11/06/23
1123 Customer
Functional
Leads
Activity
1125
0%

Obtain Customer End To End Sign Off

0.1d
11/06/23 11/06/23
1124 CS Engagement
Manager
Customer
Project
Manager
Sign-Off
1126 0%

WD DA Checkpoint: End to End Test
Results Review

0.5d
11/06/23 11/06/23
1123 CS Engagement
Manager
DA Checkpoint
1127

Create Integration Recurrence Tracker & Reports
Scheduler
35d 09/25/23 11/13/23
1111SS
1128 0%

Build Draft Integration Recurrence Tracker (with
all known integrations)

5d
09/25/23 10/02/23
CS Integrations
Consultant
Deliverable
1129 0%

Deliver Integration Recurrence Tracker to
Customer

5d
10/02/23 10/09/23
1128 CS Integrations
Consultant
Activity
1130 0%

Customer Completion of Tracker to Input
Remaining Integrations (with input from CS)

20d
10/09/23 11/06/23
1129 Activity
1131
0%

Customer sign off of tracker ready for Gold
Build

5d
11/06/23 11/13/23
1130 Customer
Integration
Lead
Sign-Off
1132
0%

Determine if Integrations & Reports Scheduler
is Required (WD Deliverable - Review
Community Link)

1d
09/25/23 09/26/23
1128SS CS Engagement
Manager, CS
Integration Lead
Deliverable
1133

Production Readiness (PDR) Testing

13.5d 05/29/23 06/15/23
1134

Production ReadinessTesting Kickoff

0.5d 05/29/23 05/29/23
1135 0%

Customer conduct PDR Kickoff

0.5d
05/29/23 05/29/23
#REF Customer
Testing Lead
1136

Conduct Production ReadinessTesting
13d 05/29/23 06/15/23
1137 0%

Execute PDR Scenarios

13d
05/29/23 06/15/23
1134 Customer
Testing Team
1138

Parallel Testing Preparation
5d 10/06/23 10/13/23
1139

Testing Tools Review (Part 4)
3d 10/06/23 10/11/23
1140 0%

Finalize Payroll Processing Checklist

1d
10/06/23 10/09/23
1111FS -
1w
CS Functional
Consultant
Customer
Project Team
1141 0%

Finalize Checklist of Documents/Files from
Legacy System

1d
10/09/23 10/10/23
1140 CS Functional
Consultant
Customer
Project Team
1142 0%

Final Updates: Variance Tracker

1d
10/10/23 10/11/23
1141 CS Functional
Consultant
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1143
0%

Finalize Parallel Testing Schedule and Detailed
Daily Test Plan - attendees, integrations to test,
etc.

1d
10/11/23 10/12/23
1142 Customer
Testing Lead
1144 0%

Distribute parallel testing schedule to team

1d
10/12/23 10/13/23
1143 Customer
Testing Lead
1145 0%

Schedule daily calls to review issues and
progress during parallel

1d
10/12/23 10/13/23
1143 Customer
Testing Lead
1146

Performance Testing
8d 05/29/23 06/07/23
1147 0%
Performance Testing Kickoff
1d 05/29/23 05/29/23 1133SS
1148 0%

Assign Testers to Test Scenarios
(Performance)

1d
05/29/23 05/29/23
1147SS
1149

Conduct Performance Testing
5d 05/30/23 06/05/23
1150 0%
Conduct Isolation Testing Scenarios
2d 05/30/23 05/31/23 1148
1151 0%
Conduct Concurrency Testing Scenarios
3d 06/01/23 06/05/23 1150
1152

Performance Presentation and Sign off
2d 06/06/23 06/07/23
1153 0%

Customer to prepare results presentation for
Performance Testing

1d
06/06/23 06/06/23
1149
1154 0%

Customer to report and present
Performance Testing Results

0.5d
06/07/23 06/07/23
1153
1155 0%

Obtain Customer Performance Testing Sign
Off

0.5d
06/07/23 06/07/23
1154
1156

Parallel Tenant Build and Payroll Parallel Testing
(WD Version XX)

90.55d 10/06/23 02/09/24
1157

Prepare for Data Conversion for Parallel
Tenant
4d 10/06/23 10/12/23
1158
0%

Update Build Tracker for Tenant Build

1d
10/06/23 10/09/23
1111FS -
1w
CS Data
Conversion
Consultant
1159
0%

Confirm Due Date of Data to the Customer

1d
10/06/23 10/09/23
1158FF CS Data
Conversion
Consultant
Customer
Data
Conversion
Lead
1160
0%

Confirm Effective Date for Data Pull

0.5d
10/06/23 10/09/23
1158SS Customer
Project
Manager
1161 0%

Request Empty Parallel Tenant

0.1d
10/06/23 10/09/23
1158SS CS Engagement
Manager
1162 0%

Grant Implementer Access to Parallel
Tenant

0.1d
10/10/23 10/10/23
1161FS
+1d
CS Engagement
Manager
1163
0%

Update data pull scripts and test/clean
up/update for final pull

3d
10/06/23 10/11/23
1160FS -
1d
Customer
Data
Conversion
Lead
1164
0%

Schedule daily data conversion meetings

0.1d
10/06/23 10/09/23
1158SS CS Data
Conversion
Consultant
1165
0%

Conduct Parallel Tenant Build Planning
Internal Meeting

0.25d
10/10/23 10/11/23
1158FS
+1d
CS Data
Conversion
Consultant
Meeting
1166
0%

Conduct Parallel Tenant Build Planning
Customer Meeting

0.25d
10/12/23 10/12/23
1165FS
+1d
CS Data
Conversion
Consultant
1167

Build Parallel Tenant (or Interface) Test Tenant
(WD Version XX)
34d 10/12/23 11/29/23
1168

Data Delivery & Conversion
34d 10/12/23 11/29/23
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1169
0%
Customer to gather/extract worker data
from legacy system

6d
10/12/23 10/20/23
1166 Customer
Data
Conversion
Lead
Activity
1170
0%
Parallel Tenant Only: Customer to
provide time and absence data to load
for Parallel

2d
10/18/23 10/20/23
1169FF Customer
Data
Conversion
Lead
Activity
1171
0%
Customer to validate/correct pulled data

5d
10/20/23 10/27/23
1169,
1170
Customer
Data
Conversion
Lead
Activity
1172
0%
Customer to Submit data to sFTP site
and Inform CS

1d
10/27/23 10/30/23
1171 Customer
Data
Conversion
Lead
Deliverable
1173
0%
CS to Build Parallel Tenant

18d
10/30/23 11/23/23
1172 CS Data
Conversion
Consultant
Deliverable
1174
0%

Customer Performs Rolling Validation of
Transaction Data (Occurs During Daily
Build Meetings)

15d
11/02/23 11/23/23
1173SS
+3d
Customer
Data
Conversion
Lead
Activity
1175 0%

Request Copy of Tenant for Validation
Activities

0.1d
11/20/23 11/20/23
1173FS -
3d
CS Engagement
Manager
Activity
1176 0%

Provide access to Parallel Tenant for
Customer Data Validation

0.1d
11/23/23 11/23/23
1173 CS Engagement
Manager
Activity
1177
0%
Customer completes Data Validation of
Parallel Tenant after Build is Complete

1d
11/23/23 11/24/23
1176 Customer
Data
Conversion
Lead
Activity
1178
0%

Document Issues from Build and Make
Corrections for Gold Build

13d
11/07/23 11/24/23
1177FF CS Data
Conversion
Consultant
Activity
1179 0%

Internal DA Review for Parallel Payroll
Review

2d
11/23/23 11/27/23
1176SS CS Functional
Consultant
DA Checkpoint
1180
0%
WD DA Checkpoint: Parallel Payroll
Review

2d
11/27/23 11/29/23
1179 CS Functional
Consultant
Customer
Data
Conversion
Lead
DA Checkpoint
1181
0%

Conduct Parallel Tenant Build Post-
Mortem using the Post-Mortem Build
Review Meeting Template

0.25d
11/24/23 11/24/23
1177,
1178
CS Functional
Consultant
Customer
Data
Conversion
Lead
Meeting
1182
0%

Customer Signs Off Parallel Tenant
Build and Data Validation

0.1d
11/24/23 11/24/23
1181 Customer
Data
Conversion
Lead
Sign-Off
1183

Finalize Parallel Tenant Configuration
6d 11/24/23 12/04/23
1184

Smoke Testing (Parallel Tenant)
6d 11/24/23 12/04/23
1185 0%

Request copy of Parallel tenant for
Smoke Testing

0.1d
11/24/23 11/24/23
1167FS -
3d
CS Engagement
Manager
1186 0%

Conduct Smoke Test (Parallel Tenant)

3d
11/29/23 12/04/23
1185,
1168
CS Project Team Activity
1187 0%

Conduct Security Smoke Test (Parallel
Tenant)

3d
11/29/23 12/04/23
1185,
1168
Customer
Testing Team
Activity
1188 0%

Sign off on Smoke Test (Parallel Tenant)

0.1d
12/04/23 12/04/23
1186FF,
1187FF
CS Engagement
Manager
Sign-Off
1189

WORKDAY PAYROLL PARALLEL TESTING
30d 01/01/24 02/09/24
1190

Parallel Testing Kickoff
1d 01/01/24 01/01/24
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1191 0%
Facilitate Parallel Testing Kick Off

0.5d 01/01/24 01/01/24
1192 0%

Assign Testers to Test Processes
needed (Parallel)

0.5d
01/01/24 01/01/24
1191 Customer
Testing Lead
1193 0%

Schedule Testing Check-In Calls
(Parallel)

0.5d
01/01/24 01/01/24
1191 Customer
Testing Lead
1194

Parallel Test Cycle 1
14d 01/02/24 01/19/24
1195 0%

Execute Payroll Processing Checklist

14d
01/02/24 01/19/24
1190 CS Functional
Consultant
Customer
Project Team
1196 0%

Complete Payroll Processing Cycle

1d
01/17/24 01/17/24
1195FS -
3d
CS Functional
Consultant
Customer
Project Team
1197
0%

Load Catch Up Transactions for Cycle 2)

2d
01/18/24 01/19/24
1196 Customer
Functional
Leads
1198 0%

Finalize Variance Tracker

1d
01/18/24 01/18/24
1196 CS Functional
Consultant
Customer
Project Team
1199

Customer presents results
1d 01/19/24 01/19/24
1200 0%

Variances (Earnings, Gross to Net,
Taxes and Deductions)

1d
01/19/24 01/19/24
1198 Customer
Project Team
1201
0%

Reconcile and Present Outbound
Integration Results from Parallel
Testing

1d
01/19/24 01/19/24
1198 Customer
Project Team
1202

Parallel Test Cycle 2
15d 01/22/24 02/09/24
1203 0%

Execute payroll processing checklist

15d
01/22/24 02/09/24
1194 CS Functional
Consultant
Customer
Project Team
1204 0%

Complete Payroll Processing Cycle

1d
02/07/24 02/07/24
1203FS -
3d
CS Functional
Consultant
Customer
Project Team
1205
0%

Load Catch Up Transactions (for Cycle
3)

2d
02/08/24 02/09/24
1204 Customer
Functional
Leads
1206 0%

Finalize Variance Tracker

1d
02/08/24 02/08/24
1204 CS Functional
Consultant
Customer
Project Team
1207

Customer presents results
1d 02/09/24 02/09/24
1208 0%

Variances (Earnings, Gross to Net,
Taxes and Deductions)

1d
02/09/24 02/09/24
1206 Customer
Project Team
1209
0%

Reconcile and Present Outbound
Integration Results from Parallel
Testing

1d
02/09/24 02/09/24
1206 Customer
Project Team
1210

Cutover/Deployment Plan Preparation
151.25 05/29/23 12/26/23
1211
0%

Draft Sample Cutover Plan (with input from
functional, integration, and OC&T leads)

5d
05/29/23 06/02/23
1135SS CS Engagement
Manager
Customer
Project
Manager
1212 0%

Provide Customer sample Cutover plan

1d
06/05/23 06/05/23
1211 CS Engagement
Manager
1213
0%
Customer to develop detailed Deploy Cutover
Plan and Timeline

15d
06/06/23 06/26/23
1212 Customer
Project
Manager
1214 0%

Review cutover plan details with Customer

5d
12/19/23 12/26/23
1223 CS Engagement
Manager
1215
0%

Schedule semi-weekly/weekly Cutover Plan
progress meetings with customer project team
through Post Go-Live

1d
12/19/23 12/20/23
1224FF Customer
Project
Manager
1216

Prepare for Gold Data Conversion
214d 04/18/23 02/09/24
1217
0%

Update Build Tracker for Gold Tenant Build

5d
02/05/24 02/09/24
CS Data
Conversion
Consultant
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1218
0%

Confirm Effective Date for Data Pull

1d
09/25/23 09/25/23
1227SS Customer
Project
Manager
Activity
1219 0%

Request Gold Tenant

0.1d
09/25/23 09/25/23
1227SS CS Engagement
Manager
Activity
1220 0%

Grant Implementer Access to Gold Tenant

0.1d
12/19/23 12/19/23
1229FS
+1d
CS Engagement
Manager
Activity
1221 0%

Update data pull scripts and test/clean
up/update for final pull

3d
04/18/23 04/20/23
1228FS -
1d
Customer
Project Team
Activity
1222
0%

Schedule daily data conversion meetings

0.15d
09/25/23 09/25/23
1227SS CS Data
Conversion
Consultant
Activity
1223
0%

Conduct Gold Build Planning Internal Meeting

0.25d
12/19/23 12/19/23
1227FS
+1d
CS Data
Conversion
Consultant
Meeting
1224
0%

Conduct Gold Build Planning Customer
Meeting

0.25d
12/20/23 12/20/23
1223FS
+1d
CS Data
Conversion
Consultant
Customer
Project
Manager
1225

Organizational Change & Training
212d 03/08/23 12/28/23
1226
0%

Complete plan for in-tenant support
development (help text, guided tours), if
included in SOW

5d
09/25/23 09/29/23
1104SS CS OC&T
Consultant
Activity
1227
0%

Develop training materials defined in the
Training Curriculum Plan - Ownership is based
on SOW for project

60d
09/25/23 12/15/23
1104SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
1228 0%

Update and adjust training materials, including
in-tenant support items

30d
03/08/23 04/18/23

CS OC&T
Consultant
Customer
OC&T Lead
Activity
1229
0%

Drive ongoing Change Champion Network
activities, as defined by Champion Network
Plan

60d
09/25/23 12/15/23
1104SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
1230 0%

Support ongoing Change Champion Network
activities

60d
09/25/23 12/15/23
1229SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
1231 0%

Training tenant setup and maintenance, as
needed

60d
09/25/23 12/15/23
1104SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
1232 0%

Logistical preparation for Train-the-Trainer
sessions, as defined in Curriculum Plan

5d
09/25/23 09/29/23
1104SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
1233 0%

Deliver Train-the-Trainer sessions, as defined
in curriculum plan

10d
10/12/23 10/25/23
1232FS
+8d

CS OC&T
Consultant
Customer
OC&T Lead
Activity
1234 0%

Logistical preparation for End User Training
Delivery, as defined in Curriculum Plan

8d
10/26/23 11/06/23
1233 Customer
OC&T Lead
Activity
1235 0%

Deliver End User Training, as defined in
Curriculum Plan

30d
11/17/23 12/28/23
1234FS
+8d

CS OC&T
Consultant
Customer
OC&T Lead
Activity
1236 0%

Deploy training assessments as part of Training
Delivery

30d
11/17/23 12/28/23
1235SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
1237 0%

Establish user adoption metrics, as indicated by
Change Management Strategy

5d
09/25/23 09/29/23
1104SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
1238 0%

Execute Readiness Assessments per Plan

60d
09/25/23 12/15/23
1104SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
1239 0%

Continue deployment of communications
activities, as defined in Communications Plan

60d
09/25/23 12/15/23
1104SS CS OC&T
Consultant
Customer
OC&T Lead
Activity
1240
0%

OC&T Deliverables Complete and Signed Off

0 12/28/23 12/28/23
1233,
1235,
1227,
1239,
1229,
1238,
1237

CS OC&T
Consultant
Customer
OC&T Lead
1241

WD DA Review Checkpoints

14.5d 12/20/23 01/09/24
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1242
0%
WD DA Checkpoint: Cutover Plan Review

1d
12/20/23 12/21/23
1224 CS Engagement
Manager, WD
Delivery Assurance
DA Checkpoint
1243
0%
WD DA Checkpoint: Authentication Review

1d
01/09/24 01/09/24
1244FS -
5d
CS Engagement
Manager, WD
Delivery Assurance
Customer
Project
Manager
DA Checkpoint
1244

Test Stage Sign Off and Go-Live Preparation
1d 01/15/24 01/15/24
1245

Go-Live Checklist to be completed after Test
Stage Completion
1d 01/15/24 01/15/24
1246
0%

Review Deployment Checklist with
Customer (Customer signature not required)

1d
01/15/24 01/15/24
CS Engagement
Manager
Customer
Project
Manager
Activity
1247
0%

Schedule Go-Live Checklist review meeting
with Customer and CS Team

0.1d
01/15/24 01/15/24
1246FF CS Engagement
Manager
Customer
Project
Manager
Activity
1248
0%

Review Go-Live Checklist with Customer
and CS Team

0.1d
01/15/24 01/15/24
1247FF CS Engagement
Manager
Customer
Project
Manager
Meeting
1249
0%
Customer sign off on Go-Live Checklist

0.1d
01/15/24 01/15/24
1248FF Customer
Project
Manager
Sign-Off
1250

Customer Sign Off: Test Stage Deliverables

0.1d 01/15/24 01/15/24
Customer
Project
Manager
1251
0%

Functional Knowledge Transfer Complete
and Signed Off

0.1d
01/15/24 01/15/24
1245FF Customer
Project
Manager
Sign-Off
1252
0%

E2E Testing Completed

0.1d
01/15/24 01/15/24
1245FF Customer
Project
Manager
Sign-Off
1253
0%

Parallel Testing Completed and Signed Off

0.1d
01/15/24 01/15/24
1245FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
1254
0%

OC&T Deliverables Signed Off

0.1d
01/15/24 01/15/24
1245FF CS Engagement
Manager
Customer
Project
Manager
Sign-Off
1255

Deploy Stage

27.25d 02/12/24 03/20/24 1102
1256

Build Gold
22d 02/12/24 03/12/24
1257

Data Delivery & Conversion
22d 02/12/24 03/12/24
1258
0%
Customer to gather/extract worker data from
legacy system

2d
02/12/24 02/13/24
1244 Customer
Data
Conversion
Lead
Activity
1259
0%
Customer to validate/correct pulled data

3d
02/14/24 02/16/24
1258 Customer
Data
Conversion
Lead
Activity
1260
0%
Customer to Submit data to sFTP site and
Inform CS

0.1d
02/16/24 02/16/24
1259FF Customer
Data
Conversion
Lead
Deliverable
1261 0%
CS to Build Gold tenant

15d
02/19/24 03/08/24
1260 CS Functional
Consultants
Deliverable
1262
0%

Customer Performs Rolling Validation of
Transaction Data (Occurs During Daily Build
Meetings)

5d
02/22/24 02/28/24
1261SS
+3d
Customer
Data
Conversion
Lead
Activity
1263 0%

Request Copy of Tenant for Validation
Activities

0.1d
03/07/24 03/07/24
1261FS -
2d
CS Engagement
Manager
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1264 0%

Provide access to Gold Copy for Customer
Data Validation

0.1d
03/11/24 03/11/24
1261 CS Engagement
Manager
Activity
1265
0%
Customer completes Data Validation in
Copy of Gold after Build is Complete

2d
03/11/24 03/12/24
1264SS Customer
Data
Conversion
Lead
Activity
1266
0%

Document Issues from Build to Correct
During Catch Up or Post Production

4d
03/06/24 03/12/24
1265FF CS Data
Conversion
Consultant
Activity
1267
0%

Conduct Gold Build Post-Mortem using the
Post-Mortem Build Review Meeting
Template

0.1d
03/11/24 03/11/24
1264SS CS Data
Conversion
Consultant
Meeting
1268
0%

Customer Signs Off Gold Build and Data
Validation

0.1d
03/11/24 03/11/24
1267 Customer
Data
Conversion
Lead
Sign-Off
1269

Finalize Gold Configuration
5d 03/07/24 03/13/24
1270

Smoke Testing (Gold)
5d 03/07/24 03/13/24
1271 0%

Create copy of Gold for Smoke Testing

0.1d
03/07/24 03/07/24
1261FS -
2d
CS Engagement
Manager
1272 0%

Smoke Test Gold - After Configuration and
Customer Validation is Complete

3d
03/11/24 03/13/24
1265SS,
1271
CS Functional
Consultants
Activity
1273 0%

Conduct Security Smoke Test (Gold)

1d
03/07/24 03/08/24
1271 Customer
Testing Team
1274
0%

Sign off on Smoke Test (Gold)

0.1d
03/08/24 03/08/24
1273 CS Engagement
Manager
Customer
Project
Manager
1275 0%

Internal DA Review of Gold and Remediation
for Each applicable Functional Area

1d
03/12/24 03/13/24
1270FF CS Functional QA
Leads
DA Checkpoint
1276

WD DA Checkpoints: Final Configuration Review
in Gold/Pre-Production Tenant

0.5d 03/08/24 03/08/24
1274
1277

HCM

0.5d 03/08/24 03/08/24
1278

Core HCM

0.5d 03/08/24 03/08/24
1279 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1280 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1279 CS Functional
Consultant
DA Checkpoint
1281 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1280 CS Functional
Consultant
Activity
1282 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1281 CS Functional
Consultant
DA Checkpoint
1283
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1282 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1284

Benefits

0.5d 03/08/24 03/08/24
1285 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1286 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1285 CS Functional
Consultant
DA Checkpoint
1287 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1286 CS Functional
Consultant
Activity
1288 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1287 CS Functional
Consultant
DA Checkpoint
1289
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1288 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1290

Absence

0.5d 03/08/24 03/08/24
1291 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1292 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1291 CS Functional
Consultant
DA Checkpoint
1293 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1292 CS Functional
Consultant
Activity
1294 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1293 CS Functional
Consultant
DA Checkpoint
1295
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1294 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1296

Compensation

0.5d 03/08/24 03/08/24
1297 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1298 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1297 CS Functional
Consultant
DA Checkpoint
1299 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1298 CS Functional
Consultant
Activity
1300 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1299 CS Functional
Consultant
DA Checkpoint
1301
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1300 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1302

Talent

0.5d 03/08/24 03/08/24
1303 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1304 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1303 CS Functional
Consultant
DA Checkpoint
1305 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1304 CS Functional
Consultant
Activity
1306 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1305 CS Functional
Consultant
DA Checkpoint
1307
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1306 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1308

Recruiting

0.5d 03/08/24 03/08/24
1309 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1310 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1309 CS Functional
Consultant
DA Checkpoint
1311 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1310 CS Functional
Consultant
Activity
1312 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1311 CS Functional
Consultant
DA Checkpoint
1313
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1312 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1314

Time Tracking

0.4d 03/08/24 03/08/24
1315 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1316 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1316 CS Functional
Consultant
DA Checkpoint
1317 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1316 CS Functional
Consultant
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1318 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1317 CS Functional
Consultant
DA Checkpoint
1319
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1318 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1320

Payroll

0.4d 03/08/24 03/08/24
1321 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Activity
1322 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1321 CS Functional
Consultant
DA Checkpoint
1323 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1322 CS Functional
Consultant
Activity
1324 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1323 CS Functional
Consultant
DA Checkpoint
1325
0%

DA Review w/Workday and Customer
Complete

1294FS
-1w
03/08/24
12/27/18 1324 CS Functional
Consultant
Customer
Functional
Lead
DA Checkpoint
1326

Integrations

0.4d 03/08/24 03/08/24
1327 0%

Develop DA Review Templates for Each
Integration

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Integrations
Consultant
Deliverable
1328 0%

Upload Integration Design Document to
DA Review in Partner Center

0.1d
03/08/24 03/08/24
1327 CS Integrations
Consultant
Activity
1329 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1328 CS Integrations
Consultant
DA Checkpoint
1330
0%

CS Review Customer-Built Integrations

0.1d
03/08/24 03/08/24
1329 CS Integrations
Consultant
Customer
Functional
Lead
Activity
1331

Financials

0.5d 03/08/24 03/08/24
1332

Financial Accounting

0.5d 03/08/24 03/08/24
1333 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1334 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1333 CS Functional
Consultant
DA Checkpoint
1335 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1334 CS Functional
Consultant
Activity
1336 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1335 CS Functional
Consultant
DA Checkpoint
1337
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1336 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1338

Budgets

0.5d 03/08/24 03/08/24
1339 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1340 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1339 CS Functional
Consultant
DA Checkpoint
1341 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1340 CS Functional
Consultant
Activity
1342 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1341 CS Functional
Consultant
DA Checkpoint
1343
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1342 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1344

Procurement

0.5d 03/08/24 03/08/24
1345 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1346 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1345 CS Functional
Consultant
DA Checkpoint
1347 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1346 CS Functional
Consultant
Activity
1348 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1347 CS Functional
Consultant
DA Checkpoint
1349
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1348 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1350

Grants

0.5d 03/08/24 03/08/24
1351 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1352 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1351 CS Functional
Consultant
DA Checkpoint
1353 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1352 CS Functional
Consultant
Activity
1354 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1353 CS Functional
Consultant
DA Checkpoint
1355
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1354 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1356

Projects

0.5d 03/08/24 03/08/24
1357 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1358 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1357 CS Functional
Consultant
DA Checkpoint
1359 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1358 CS Functional
Consultant
Activity
1360 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1359 CS Functional
Consultant
DA Checkpoint
1361
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1360 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1362

Business Assets

0.5d 03/08/24 03/08/24
1363 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1364 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1363 CS Functional
Consultant
DA Checkpoint
1365 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1364 CS Functional
Consultant
Activity
1366 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1365 CS Functional
Consultant
DA Checkpoint
1367
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1366 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1368

Banking & Settlement

0.5d 03/08/24 03/08/24
1369 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1370 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1369 CS Functional
Consultant
DA Checkpoint
1371 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1370 CS Functional
Consultant
Activity
1372 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1371 CS Functional
Consultant
DA Checkpoint
1373
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1372 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1374

Supplier Accounts

0.5d 03/08/24 03/08/24
1375 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1376 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1375 CS Functional
Consultant
DA Checkpoint
1377 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1376 CS Functional
Consultant
Activity
1378 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1377 CS Functional
Consultant
DA Checkpoint
1379
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1378 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1380

Customer Accounts

0.5d 03/08/24 03/08/24
1381 0%

Develop DA Review Template

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Functional
Consultant
Deliverable
1382 0%

CS Internal DA Review

0.1d
03/08/24 03/08/24
1381 CS Functional
Consultant
DA Checkpoint
1383 0%

Update DA Review Template and
Upload to Scorecard

0.1d
03/08/24 03/08/24
1382 CS Functional
Consultant
Activity
1384 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1383 CS Functional
Consultant
DA Checkpoint
1385
0%

DA Review w/Workday and Customer
Complete

0.1d
03/08/24 03/08/24
1384 CS Functional
Consultant
Customer
Functional
Lead
Sign-Off
1386

Integrations

0.4d 03/08/24 03/08/24
1387 0%

Develop DA Review Templates for Each
Integration

0.1d
03/08/24 03/08/24
1269FS -
1w
CS Integrations
Consultant
Deliverable
1388 0%

Upload Integration Design Document to
DA Review in Partner Center

0.1d
03/08/24 03/08/24
1387 CS Integrations
Consultant
Activity
1389 0%

DA Review w/Workday Complete

0.1d
03/08/24 03/08/24
1388 CS Integrations
Consultant
DA Checkpoint
1390
0%

CS Review Customer-Built Integrations

0.1d
03/08/24 03/08/24
1389 CS Integrations
Consultant
Customer
Technical
Lead
Activity
1391

Integrations - Deploy Stage tasks
15d 02/21/24 03/13/24
1392 0%

Schedule Integrations According to Integrations
Recurrences Tracker (after migration to Gold)

15d
02/21/24 03/13/24
1269FF CS Integrations
Consultant
1393 0%

Validate File Deliveries in Gold Tenant

1d
02/22/24 02/22/24
1392SS CS Integrations
Consultant
Activity
1394
0%

Validate Migration of Integrations in a Copy of
Gold

1d
02/23/24 02/23/24
1393 CS Integrations
Consultant
Customer
Technical
Lead
Activity
1395

Organizational Change & Training
20d 02/12/24 03/08/24
1396 0%

Continue Training Delivery as specified in
Curriculum Plan (Ownership depends on SOW)

20d
02/12/24 03/08/24
1244 CS OC&T
Consultant
Customer
OC&T Lead
Activity
1397
0%

Continue deploying and reporting on training
assessments as part of Training Delivery
(Ownership depends on SOW)

20d
02/12/24 03/08/24
1244 CS OC&T
Consultant
Customer
OC&T Lead
Activity
1398 0%

Continue training tenant maintenance as
needed

20d
02/12/24 03/08/24
1244 CS OC&T
Consultant
Customer
OC&T Lead
Activity
1399 0%

Continue Communications Campaign as
specified in Communications Plan

20d
02/12/24 03/08/24
1244 CS OC&T
Consultant
Customer
OC&T Lead
Activity
1400 0%

Continue Champion Network Activities as
specified in Champion Network Plan

20d
02/12/24 03/08/24
1244 CS OC&T
Consultant
Customer
OC&T Lead
Activity
1401 0%

Continue Readiness Assessment activities as
planned

20d
02/12/24 03/08/24
1244 CS OC&T
Consultant
Customer
OC&T Lead
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1402 0%

Develop initial Sustainment and/or Training
Remediation Strategy/Plan (based on SOW)

5d
02/12/24 02/16/24
1250 CS OC&T
Consultant
Customer
OC&T Lead
Activity
1403 0%

Review first iteration of Sustainment Plan and
Training Remediation Strategies with Customer

1d
02/19/24 02/19/24
1402 CS OC&T
Consultant
Customer
OC&T Lead
Meeting
1404 0%

Revise/Finalize Sustainment Plan

5d
02/20/24 02/26/24
1403 CS OC&T
Consultant
Customer
OC&T Lead
Activity
1405 0%

Establish end-user adoption reporting methods
and tools (Ownership depends on SOW)

10d
02/12/24 02/23/24
1244 CS OC&T
Consultant
Customer
OC&T Lead
Activity
1406

Go-Live Prep Activities (1 month prior to go-live)
20d 02/13/24 03/11/24
1407
0%

Customer Complete and Execute Cutover Plan

20d
02/13/24 03/11/24
1426FS -
20d
Customer
Project
Manager
1408 0%

Signoff: Pre Go-Live Communications
Complete

0.25d
03/11/24 03/11/24
1407FF Customer
OC&T Lead
Sign-Off
1409 0%

Signoff: Pre Go-Live Training Complete

0.25d
03/11/24 03/11/24
1407FF Customer
OC&T Lead
Sign-Off
1410 0%

Signoff: Adoption Metrics Tools Ready

0.25d
03/11/24 03/11/24
1407FF Customer
OC&T Lead
Sign-Off
1411 0%

Signoff: Sustainment Plan Finalized

0.25d
03/11/24 03/11/24
1407FF Customer
OC&T Lead
Sign-Off
1412 0%

Coordinate with CS Marketing on Go-Live
Announcement

10d
02/13/24 02/26/24
1407SS CS Engagement
Manager
Activity
1413

Go-Live Prep Activities (14 days prior to go-live)

0.25d 02/27/24 02/27/24
1426FS -
10d
1414
0%

Request and Complete Move to Production
(MTP) Case in Partner Center no less than 14
calendar days before requested MTP date

0.25d
02/27/24 02/27/24
1276FS -
10d
CS Engagement
Manager
Activity
1415 0%

Schedule Go-Live Authorization review sign off
meeting

0.25d
02/27/24 02/27/24
1414FS -
3d
CS Engagement
Manager
Activity
1416
0%

Schedule the external "Transition to Production
Services" meeting with Workday (submit a
separate case)

0.25d
02/27/24 02/27/24
1414SS CS Engagement
Manager
Activity
1417 0%

CS to provide draft Go-Live Announcement to
Customer

0.25d
02/27/24 02/27/24
1412 CS Engagement
Manager
Deliverable
1418

Execute Go-Live Authorization (week before go-
live)
4d 03/05/24 03/08/24
1419 0%
Review Go-Live Authorization with Customer
and team

2d
03/05/24 03/06/24
1426FS -
5d
CS Engagement
Manager
Meeting
1420 0%
Customer sign off on Go-Live Authorization

1d
03/07/24 03/07/24
1419 CS Engagement
Manager
Sign-Off
1421
0%

Load Go-Live Checklist & Authorization Form to
Move to Production Case no less than 48 hours
prior to MTP date

1d
03/08/24 03/08/24
1420 CS Engagement
Manager
Activity
1422

WD Customer Success Touchpoint
4d 03/04/24 03/07/24
1423 0%

Schedule Customer Success Post Go-Live
Review

3d
03/04/24 03/06/24
1418FS -
5d
CS Engagement
Manager
1424
0%

Customer Success Post Go-Live Review
Meeting

1d
03/07/24 03/07/24
1423 CS Engagement
Manager, Workday
CSM
Customer
Project
Manager
1425

Go-Live - Move to Production
16d 02/27/24 03/20/24
1426 0%
Move to Production Date
1d 03/11/24 03/11/24 24 Workday
1427 0%
Go-Live Date
1d 03/19/24 03/19/24 25 Workday
1428 0%

Customer provide approved Go-Live
announcement

0.5d
02/27/24 02/27/24
1417 Customer
OC&T Lead
1429 0%

Customer send Go-Live announcement to
Employees

0.1d
03/12/24 03/12/24
1428FS
+2w
Customer
OC&T Lead
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1430 0%

Customer send Go-Live announcement to
External Outlets/Media

0.1d
03/12/24 03/12/24
1428FS
+2w
Customer
OC&T Lead
Activity
1431
0%

EM Deliver WD Go-Live Announcement to
Workday to case in Partner Center and
Internally to CS only

0.25d
03/12/24 03/12/24
1428FS
+2w
CS Engagement
Manager
Deliverable
1432 0%

Schedule External "Transition to Production"
with Workday (post Go-Live)

0.25d
03/20/24 03/20/24
1427 Workday
1433
0%
Customer Enters Catch-up transactions

3d
03/12/24 03/14/24
1426 Customer
Functional
Leads
1434

WD DA Review Checkpoints

0.25d 02/20/24 02/20/24
1435
0%

WD DA Checkpoint: Deployment Readiness
Check In

0.25d
02/20/24 02/20/24
1436FS -
5d
CS Engagement
Manager, WD
Delivery Assurance
DA Checkpoint
1436

Deploy Stage Deliverables

0.25d 02/27/24 02/27/24 1425SS Sign-Off
1437
0%

Gold/Pre-Production Tenant Build

0.25d
02/27/24 02/27/24
CS Engagement
Manager
Customer
Project
Manager
Sign-Off
1438
0%

Deploy Stage Sign-Off Document

0.25d
02/27/24 02/27/24
CS Engagement
Manager
Customer
Project
Manager
Activity
1439

Post-Production Support
33d 03/18/24 05/01/24
1440 0%

Workday to Conduct external meeting "Transition
to Production" (post Go-Live)

1d
03/18/24 03/18/24
Workday Meeting
1441 0%

CS Provide Functional Support

20d
03/19/24 04/15/24
1440 CS Functional
Leads
Activity
1442
0%

Post-production signoff

0 04/15/24 04/15/24
1441,
1445
Customer
Project
Manager
1443

Integrations Post Production Activities
15d 03/18/24 04/05/24 1440FS -
1444
0%

Knowledge transfer with customer

15d
03/18/24 04/05/24
CS Integrations
Consultant
Customer
Integration
Lead
1445 0%

Support each integration for support period

15d
03/18/24 04/05/24
1426 CS Integrations
Consultant
1446 0%

Transition Source Code to Customer

15d
03/18/24 04/05/24
1426 CS Integrations
Consultant
1447 0%

Code Archive

15d
03/18/24 04/05/24
1446FF CS Integrations
Consultant
1448

Organizational Change & Training (Ownership of
items may vary based on SOW)
33d 03/18/24 05/01/24
1449 0%

Measure End-User Adoption

18d
04/08/24 05/01/24

CS OC&T
Consultant
Customer
OC&T Lead
Activity
1450 0%

Assess/Analyze Training Effectiveness based
on User Experience

18d
03/18/24 04/10/24

CS OC&T
Consultant
Customer
OC&T Lead
Activity
1451 0%

Establish Training Remediation Plan

7d
04/01/24 04/10/24
1450FF CS OC&T
Consultant
Customer
OC&T Lead
Activity
1452 0%

Continue Post Go-Live Communications
Campaign - Celebrate Wins

18d
03/18/24 04/10/24
Customer
OC&T Lead
Activity
1453 0%

Continue Post Go-Live Change Champion
Campaign - Celebrate Wins

18d
03/18/24 04/10/24
Customer
OC&T Lead
Activity
1454

Project Close Activities
5d 04/08/24 04/15/24 1442FF
1455 0%

Project Closure Clean Up Activities

5d
04/08/24 04/15/24
1442FF CS Engagement
Manager
Activity
1456 0%

Log Case to Remove/Clean up Implementation
tenants

0.5d
04/15/24 04/15/24
1442FF CS Engagement
Manager
Activity
%
Complet
e
High Level
Timeline Task
Status
Indicat
or
Durati
on Start Date End Date Predece
ssors
CS Resource
Names
Customer
Resource
Names
Task Type
1457 0%

Complete OC&T Closeout Checklist

1d
04/12/24 04/15/24
1442FF CS OC&T
Consultant
Activity
1458 0%

Schedule Internal and External Lessons
Learned Meetings

0.5d
04/15/24 04/15/24
1442FF CS Engagement
Manager
Activity
1459 0%
Document Lessons Learned
2d 04/11/24 04/15/24 1442FF CS Project Team Activity
1460
0%

Facilitate External Lessons Learned Meeting
with Customer Team

0.25d
04/15/24 04/15/24
1442FF CS Project Team Customer
Project
Manager
Meeting
1461 0%

Present Lessons Learned to Customer and to
Team

0.25d
04/15/24 04/15/24
1442FF CS Engagement
Manager
Meeting
1462
1463
1464
1465
00378017.0 – Confidential

ORDER FORM 00378017.0
Customer Name City of Santa Maria
Workday Entity
Workday, Inc.
6110 Stoneridge Mall Road
Pleasanton, CA 94588
MSA Effective Date See MSA executed herewith
Order Effective Date The later of the dates of the parties’ signatures on the Signature Document Order Term xx xx, xxxx through xx xx, xxxx
Currency USD
Total Subscription Fee xx
Tenant Base Name ci

Payment Schedule Table
Payment # Payment Due Date

Payment Amount
1 Due in accordance with the MSA, invoiced upon Order Effective Date xxx 2 Due on first anniversary of the Order Term start date xxx 3 Due on second anniversary of the Order Term start date xxx 4 Due on third anniversary of the Order Term start date xxx 5 Due on fourth anniversary of the Order Term start date xxx 6 Due on fifth anniversary of the Order Term start date xxx 7 Due on sixth anniversary of the Order Term start date xxx 8 Due on seventh anniversary of the Order Term start date xxx 9 Due on eighth anniversary of the Order Term start date xxx 10 Due on ninth anniversary of the Order Term start date xxx Total Payment Amount xxx
For the avoidance of doubt, the Payment Schedule Table will be used for invoicing purposes.

Subscription Fees Table
Subscription
Period
Date Range Subscription Fee
1 xx xx, xxxx through xx xx, xxxx xxx
2 xx xx, xxxx through xx xx, xxxx xxx
3 xx xx, xxxx through xx xx, xxxx xxx
4 xx xx, xxxx through xx xx, xxxx xxx
5 xx xx, xxxx through xx xx, xxxx xxx
6 xx xx, xxxx through xx xx, xxxx xxx
7 xx xx, xxxx through xx xx, xxxx xxx
8 xx xx, xxxx through xx xx, xxxx xxx
9 xx xx, xxxx through xx xx, xxxx xxx
10 xx xx, xxxx through xx xx, xxxx xxx
Total Subscription Fee xxx
The Subscription Fees Table provides the Subscription Fees for each applicable Subscription Period. The Subscription Fee for Subscription Period 2 onwards includes a capped Innovation Index of 2.0% (as defined in the Additional Definitions Section below). During the initial Term, any increases due to CPI (also defined below) are waived.

00378017.0 – Confidential

Subscription Rights Table
SKU Service Pricing Metric Annual Subscription Rights
CHCM Core Human Capital Management FSE* Full Enterprise TLO Talent Optimization FSE* Full Enterprise
CCB Cloud Connect for Benefits FSE* Full Enterprise
USP** Payroll for United States FSE* United States-based Employees only FIN Core Financials FSE* Full Enterprise
GM Grants Management FSE* Full Enterprise
PLNF Financial Planning FSE* Full Enterprise
PRA Prism Analytics Essentials Published Data
Rows
Up to 10 million Published Data Rows
at any time for each Tenant
PRJT Projects FSE* Full Enterprise
TT Time Tracking FSE* Full Enterprise
EXP Expenses FSE* Full Enterprise
PRO Procurement FSE* Full Enterprise
INV Inventory FSE* Full Enterprise
SRCESS Strategic Sourcing Essentials Flat Fee Up to 10 Users *For Pricing Metric details see the Full-Service Equivalent (“FSE”) Count Table below. **Customer agrees that the number of FSE Workers for all Workday Payroll applications and CCTPP will always be equal to the total number of FSE Workers for HCM.

Full-Service Equivalent (“FSE”) Count Table
FSE Population Category Baseline FSE Count
Full Enterprise xx
United States-based employees xx

Named Support Contacts Table
Number of Named Support Contacts* 6
*Named Support Contacts are the contacts that may request and receive support services from Workday and must be trained on the Workday product(s) for which they initiate support requests.

Customer Contact Information
Billing, In Care of Customer Support Subscriptions
Contact
Contact Name

Street Address
City/Town,
State/Region/County,
Zip/Post Code,
Country
110 E Cook St
Santa Maria
California, 93454
United States
110 E Cook St
Santa Maria
California, 93454
United States
110 E Cook St
Santa Maria
California, 93454
United States
Phone/Fax #

Email (required)

For customers based in the U.S., certain portions of the Service included in this Order Form can be used with optional downloadable software components (“Downloadable Components”). Any applicable tax for Downloadable Components will be separately presented on the invoice based on a valuation attributed to the Downloadable Components. As of the effective date of this Order Form, there is no value attributed to any of the Downloadable Components.

This Order Form is subject to and governed by the MSA. In the event of a conflict, the provisions of this Order Form take precedence over the MSA and its exhibits and attachments. The parties further agree to the terms in the attached Addendums and Exhibits. Any Service SKU described in this Order Fo rm is a Covered Service under the Workday Universal DPE and Workday Universal Security Exhibit. All remittance advice and invoice inquiries shall be directed to [email protected].

00378017.0 – Confidential

ADDITIONAL ORDER FORM TERMS ADDENDUM

1. General.

Unless otherwise defined herein, capitalized terms used in this Order Form have the same meaning as set forth in the MSA. The Total Subscription Fee is based on the maximum indicated in the Subscription Rights Table and any use in excess of such maximum(s) indicated will be subject to the Growth and Expansion section herein. Subscription Rights limits may not be decreased during the Order Term.

2. FSE Metric Calculation and Worker Category Definitions.

The total FSE Count is calculated by categorizing each Worker to one of the Worker Categories below, multiplying the applicable number of Workers by the Applicable Percentage, and then adding the FSE Count for each Worker Category.

FSE Calculation Table:

Worker Category Total Workers Applicable
Percentage
FSE Count
Full Time Employees xx 100.0% xx
Part-Time Employees xx 25.0% xx
Associates xx 12.5% xx
Former Workers with Access xx 2.5% xx
Total FSE Count: xx xx
The Service may be used by Customer only for the Worker Categories listed above and as defined below.

“Full-Time Employee” means: (a) for Employees reported to the Integrated Postsecondary Education Data System (“IPEDS”), a full-time employee (faculty and other staff) as reported by Customer to IPEDS annually in the fall; and (b) for Employees not reported to IPEDS, an employee of Customer regularly scheduled for more than twenty hours per week regardless of the method of payment or actual hours worked, whether or not such employee is eligible to receive employee benefits in accordance with Customer’s internal standard practices. A Full-Time Employee will be considered non-temporary if they are hired to work for a period of more than 3 months in a given year.

“Part-Time Employee” means: (a) for Employees reported to IPEDS, a part -time employee (faculty and other staff) as reported by Customer to the IPEDS annually in the fall; and (b) for Employees not reported to IPEDS, an employee of Customer regularly scheduled for twenty hours per week or less regardless of the method of payment or actual hours worked, whether or not such employee is eligible to receive employee benefits in accordance with Customer’s internal standard practices. A Part -Time Employee will be considered non -temporary if they are hired to work for a period of more than 3 months in a given year.

“Associate” means an individual not counted as a Full -Time Employee or Part -Time Employee but in one of the following categories: temporary employees, student workers, visiting academics, independent contractors and affiliated no n-employees including, but not limited to, volunteers and vendors whose Active Records are in the Service.

“Former Worker with Access” is a former worker (Employee or Associate) that continues to have access to the Service through the Employee Self -Service features. Former Workers with Access are only included in the Subscription Rights for the Human Capital Management Service.

Former Workers with Static Records shall be excluded from the FSE calculation but may continue to be maintained in the Service. “ Static Records” are records in the Service for workers with whom Customer has no further relationship and to whom Customer does not provide self -service access. Static Records include former worker records used solely for historical reference. All other worker records are “Active Records”.

00378017.0 – Confidential

1. Additional Metric Definition(s).

PRA Published D ata Rows

SRCESS User

Additional Metric Definition Table
PRA
Published D ata Rows
SRCESS
User

Metric Definition
PRA Published Data Rows The total number of data rows capable of being reported upon in Customer’s PRA data catalog. Workday will consider any published row that exceeds 1,000 characters as multiple data rows in 1,000-character increments. Published Data Rows are measured separately for each Tenant.

SRCESS Users User An individual authorized by Customer associated with a single, unique email address for purposes of accessing the Service.

3. Growth and Expansion.

A. Annual Reporting Obligation.

Customer will report to [email protected] no earlier than 90 days and no later than 60 days (“ Annual Reporting Period”) based on the number of Active FSE Worker Records and Additional Metrics provide d below, as applicable, as of 90 days (“ Count Date ”) prior to each anniversary of the Order Term start date. Customer agrees to pay fees for any excess Subscription Rights at the Expansion Rates described below to cover the period from the anniversary of the Order Term start date immediately following the Annual Reporting Period through the subsequent anniversary date (each a “ Reporting Cycle”). Customer understands that an order form will be required to document any annual fees due pursuant to this sectio n in its entirety. Such order form must be executed no later than 30 days prior to each anniversary of the Order Term start date until the Renewal (as defined below), at which time the Annual Reporting Obligation will be incorporated into the Renewal Term .

a. FSE Metric Reporting.

Reporting for Active FSE Worker Records is based on the additional FSE Workers which are defined as any Active FSE Worker records exceeding the Baseline FSE Count.

FSE Expansion Table
SKU Annual FSE Expansion Rate
All Service SKU(s) with the FSE Pricing Metric in the
Subscription Rights Table unless stated otherwise
within this table
xx
USP xx
CCB xx

b. Additional Metric Reporting for Published Data Rows/User/Seat.

Reporting for the following SKU(s) is based on the highest daily number of Published Data Rows, Users or Seats, as applicable, for the 12 -month period preceding the Count Date. For avoidance of doubt, Customer understands the reporting for Year 1 is based on the 9-months preceding the Annual Reporting Period.

Additional Metric Expansion Table for Published Data Rows/User/Seat:

SKU Service Annual Expansion Rate for
Additional Metric Increase
SRCUSR Strategic Sourcing User (Additional) xx
PRA Each increment of 10M Additional Published Data
Rows
xx

B. Growth Event Reporting Obligation.

In addition to the Annual Reporting Obligation, if Customer exceeds any Subscription Rights by 5% or more (“Growth Event”) as a result of any one -time addition of Workers (e.g., M&A), Customer must report the excess Subscription Rights to [email protected] within 30 days of the Growth Event. Customer agrees to pay fees from the start date of the Growth Event through the subsequent anniversary date which will be documented under a separate order form.
00378017.0 – Confidential

4. Renewal.

Customer may renew its subscription for the Service by notifying Workday prior to the end of the Order Term and Workday will generate a new Order Form for a single three-year renewal term (“ Renewal Term ”) at the below pricing:

Renewal Table
Renewal Term Years Annual Renewal Subscription Fees
1st year of Renewal Term Base Subscription Fee x (1+ (5% Innovation Index + Renewal Term CPI)) 2nd year of Renewal Term Previous Year Subscription Fee x (1+ (5% Innovation Index + Renewal Term CPI))
3rd year of Renewal Term Previous Year Subscription Fee x (1+ (5% Innovation Index + Renewal Term CPI))

The “ Base Subscription Fee ” means the Subscription Fee for the final Subscription Period listed in the Subscription Fees Table. If the final Period is a partial year, Base Subscription Fee is the annualized value of the final Annual Period Subscription Fee. The Expansion Rates for the Renewal Term shall be increased by the same percentage as the Annual Renewal Subscription Fees per year in the Renewal Table. Fees for the Renewal Term are due by the first day of each c orresponding year of the Renewal Term. Individual payments shall match the Annual Renewal Subscription Fee as defined in the Renewal Table above. If Customer wishes to procure any additional SKUs or Subscription Rights for a Renewal Term that are not inclu ded in the Base Subscription Fee, fees for those items will be in addition to the fees anticipated under this section.

5. Additional Definitions (as applicable).
“CPI” means the consumer price index established by the United States Department of Labor for A ll Urban Consumers, US City Average, All Items (change in annual average).

“Renewal Term CPI ” means CPI established for the calendar year prior to the most recent February 1 preceding the Renewal Term, if a positive number.

“Innovation Index ” means the fixed annual rate of increase in Subscription Fees based on improved Service functionality and performance that is a result of Workday’s efforts and investment in product development and infrastructure.

6. Additional Scope of Use Terms.

Prism An alytics. Customer may import and utilize third party data (including any data services that Workday may make available to Customer) with PRA but only to the extent Customer has independently obtained all necessary rights and licenses to do so and Customer ’s use of such data is in compliance with such data provider’s terms of use and applicable Laws. PRA is not provided in a PCI compliant environment so it may not be used for PCI data. Customer may monitor its own usage in PRA and manage Published Data Rows by unpublishing, filtering and republishing, or deleting data, in order to keep its usage of PRA below the Published Data Rows limits set forth above, or Customer may purchase additional Published Data Rows entitlements (set forth in the “Growth and Expan sion” section above ). Workday reserves the right to monitor the number of Published Data Rows by Tenant used by Customer. Customer understands that if at any time Customer exceeds the Data Limit then Customer may experience reduced performance of the Tenan t. “Data Limit” for each Tenant is the sum of the Published Data Row entitlement as set forth in the “ Subscription Rights Table ” above for a particular Tenant and any additional current Published Data Row entitlements purchased by Customer.

00378017.0 – Confidential

WORKDAY SERVICE SKU DESCRIPTIONS ADDENDUM

Customer may only use the Service SKUs subscribed to as indicated in the body of this Order Form.

Service Description
Core Human Capital Management Workday Core HCM supports an organization in organizing, staffing, paying, and developing its global workforce. Workday Core HCM includes global human resources management (workforce lifecycle management, organization management, worker profile, compensation, business asset tracking, absence, and employee benefits administration). Workday Core HCM includes connectors that facilitate integration to select Workday partners that provide capabilities including: recruiting, learning, time and attendance, and user account provisioning (LDAP/Active Directory).

Talent Optimization Talent Optimization includes talent and performance functionality (goals, development plans, employee performance reviews, talent and performance calibration, feedback, check-ins, succession, mentors and connections, competency management, talent pools, and talent matrix reports). Talent Optimization also includes features (if and when available) that enable organizations to optimize their workforce and workers to optimize their careers. It supports talent mobility by connecting an organization's workforce with internal opportunities matched to their skills, experience, and interests. It also guides workers and enables them to explore potential opportunities. This SKU requires customers to maintain an active subscription to Innovation Services and opt-in to the corresponding Innovation Service.

Cloud Connect for Benefits Cloud Connect for Benefits extends Workday HCM by providing integration to a growing catalog of benefits providers, including: health insurance, health and flexible spending accounts, retirement savings plans, life insurance, AD&D insurance, and COBRA administrators.

Payroll for United States Workday Payroll for US supports the creation and management of Payroll for U.S. employees. Configure earnings, deductions, accumulations, and balances. Identify tax authorities each company wishes to withhold for.

Manage worker tax data, payment elections, involuntary withholding orders, and payroll input. Calculate, review/audit, and complete payrolls and settlement runs. Configure and calculate payroll commitments.

Workday Payroll includes connectors that facilitate integration to select Workday partners that provide capabilities, including: time and attendance, tax filing, check printing, and direct deposit.

Core Financials Core Financials provides traditional financial management and accounting functionality, including financial management, accounting and reporting, financial consolidation, supplier accounts, customer accounts, business assets, cash management, budgets, contracts, billing and revenue recognition. Core Financials includes connectors that facilitate integration to select Workday partners that provide capabilities, including customer relationship management, electronic payments and customer payments via credit card.

Grants Management Workday Grants Management enables organizations to administer and report on awards from the federal government, foundations, or other funding institutions. Workday Grants Management includes functionality to 00378017.0 – Confidential

track and manage sponsors, awards, grants, and grant hierarchies. It also includes capabilities to calculate facilities and administration costs, and to bill and report to sponsors.

Financial Planning Financial Planning provides the ability for Customer to create financial planning models for the purpose of supporting the financial planning process. Workers may interact with the financial planning model for the purposes of data entry, forecasting, reporting, and analysis.

Prism Analytics Essentials Workday Prism Analytics is an analytics application that provides Workday customers the ability to blend and analyze Workday data and non- Workday data from multiple sources. Workday Prism Analytics includes a data repository for storage and management of data, data preparation tools for transformation and blending of data from various sources, and tools to explore and analyze the data.

Projects Projects enables organizations to create and manage projects, initiatives, and other types of work. This includes the ability to build project plans and utilize project breakdown structures that include phases, tasks, and milestones as well as plan, staff, and track projects, capital projects, initiatives, and work efforts.

Time Tracking Workday Time Tracking supports an organization in collecting, processing, and distributing time data for its global workforce. Workday Time Tracking module includes the following capabilities: basic time scheduling, time entry (hourly, time in/time out), approvals, configurable time calculation rules, and reporting.

Expenses Workday Expenses supports employee expense processing. Workday Expenses includes self-service and administrative functions to support employee expense reporting and reimbursement, including expense reports, global expense rules, approvals, reimbursement, credit card integration and spend analytics. Workday Expenses also includes connectors that facilitate integration to partners that provide capabilities, including corporate card transactions and support for 'punchout' to suppliers.

Procurement Workday Procurement includes procure to pay functionality to address spend for goods, contingent workers, and deliverable services. Manage suppliers, supplier contracts, requisitions, purchase and change orders, receipts, and goods and services sourcing. Maintain purchase items, catalogs, and a supplier portal. Track and analyze time, activity, and spend. Create receipt accruals for approved, but not yet invoiced receipts.

Workday Procurement includes connectors that facilitate integration to partners that provide capabilities, including: corporate card transactions, and support for 'punchout' to suppliers.

Inventory Workday Inventory provides basic functionality for goods procured, stored, consumed and replenished within an organization. Workday Inventory includes the ability to define and place inventory in storage locations, count physical inventory and make necessary adjustments, value items in inventory, assign and manage different units of measure and replenish inventory using automatic re-order points. Workday Inventory is designed for tracking of internally used goods only and does not support use cases for external distribution (e.g., to customers or distributors). 00378017.0 – Confidential

Strategic Sourcing Essentials Workday Strategic Sourcing supports organizations in sourcing goods and services from suppliers. Workday Sourcing Essentials Package includes Sourcing Pipeline Platform, Sourcing SSO Integration, Sourcing API Connection Support, Sourcing RFx Engine, Sourcing eAuctions Platform, and Sourcing Dynamic Negotiations & Analytics (DNA). Supports unlimited stakeholders and suppliers. It also includes Workday Strategic Sourcing Customer Success Package.

00378017.0 – Confidential

WORKDAY ADAPTIVE PLANNING ADDITIONAL TERMS AND CONDITIONS ADDENDUM

These Additio nal Terms and Conditions (“ Planning Terms ”) supplement and amend the MSA only for the Workday Adaptive Planning SKU(s) listed on this Order Form (“ PLNSKU”) and do not amend the terms of the MSA for other SKUs purchased by Customer under an Order Form. Unless otherwise defined, capitalized terms used in these Planning Terms have the same meaning as set forth in the MSA.

1. Documentation. The Documentation for PLNSKU (https://adaptiveplanning.doc.workday.com) applies in lieu of any other Workday Documentation.

2. Support. Support for PLNSKU is provided as set forth in the SLA for Planni ng (currently located at https://www.workday.com/en-us/legal/contract-terms-and-conditions/index.html). Unless otherwise stated in the Workday Service SKU Descript ions Addendum included in this Order Form, 24x7 Support (formerly “Premier Support”) will apply. The Workday SLA does not apply to PLNSKU.

3. Planning Instances and Administrators.
(a) PLNSKU uses Planning Instances for Customer Data rather than Customer’s Ten ant. A “Planning Instance” is a unique instance of the Service with a separate set of Customer Data held in a logically separated database (i.e. a database segregated through password -controlled access) that Customer may link to other Planning Instances. F ollowing Customer retrieval of data, Workday shall, unless legally prohibited, delete all Customer Data by deleting Customer’s Planning Instance consistent with the Tenant deletion terms in the MSA.
(b) PLNSKU uses Administrators. “Administrators” mean those Authorized Party users who are designated by Customer to have administrative rights to Customer’s account for the Service, whereby such users will be responsible for administering and controlling access to and use of the Service by other Authorized Parties.

4. Universal Security Exhibit & Universal Data Processing Exhibit. Except as set forth herein, the Universal Security Exhibit and Universal Data Processing Exhibit (currently located at https://www.workday.com/en- us/legal/contract-terms-and-conditions/index.html) shall govern PLNSKU. PLNSKU is a Covered Service under the Universal Security Exhibit and Universal Data Processing Exhibit.

5. Subprocessor List. “Subprocessor List” means the list (currently located at https://www.workday.com/en- us/legal/subprocessors.html) identifying the Subprocessors that are authorized to Process Personal Data for PLNSKU.

6. Audit Report. The audit report applicable to PLNSKU is the current Service Organization Controls 2 Type II audit report for Workday Adaptive Planning or successor third -party audit report ( “Planning SOC2” ). For PLNSKU, Workday maintains a security program that conforms to the Security Exhibit and is further described in the Planning SOC2. All background checks will be conducted pursuant to the Planning SOC2.

PLNSKU has separate ISO 27001, ISO 27018, and ISO 27701 certifications that apply i n lieu of Workday ISO certifications.

7. Protected Information.
(a) Customer acknowledges that PLNSKU is designed with security and access management for processing non-Protected Information, and Customer agrees that neither Customer (nor its Affiliates or Autho rized Parties) shall include Protected Information in its Customer Data. (b) “Protected Information” means, to the extent any of the following relates to an identified or identifiable natural person, (i) Protected Health Information as defined in the U.S. Heal th Insurance Portability and Accountability Act or other health information regulated under Data Protection Laws applicable to Customer; (ii) Cardholder Data, as described in the Payment Card Industry data security standards; or (iii) special categories of personal data regulated under Article 9 of the General Data Protection Regulation.

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WORKDAY INNOVATION SERVICES TERMS AND CONDITIONS ADDENDUM

These Workday Innovation Services Terms and Conditions (these “ IS Terms”) are subject to and governed by the MSA and, except as otherwise set forth herein, apply to all Innovation Services (each, an “ Innovation Service ” and, collectively, “Innovation Services”) offered by Workday. Unless otherwise defined herein, capitalized terms used in these IS Terms have the same meaning as set forth in the MSA. The parties agree that these IS Terms apply exclusively to the use of Innovation Services and IS Data (each as defined below) and do not amend the terms of the MSA. Notwithstanding anything to the contr ary in the MSA and solely with respect to the Innovation Services provided hereunder, in the event of a conflict, the provisions of these IS Terms shall take precedence over provisions of the body of the MSA and over any other exhibit or attachment.

1. For Purposes of these IS Terms:

“Customer Results ” means any and all analytics, trends, analyses, processes, aggregations, reports and results generated from IS Data; provided that Workday Results shall never be classified as Customer Results;

“Workday Resul ts” means any and all analytics, trends, analyses, processes, aggregations, reports and results generated from IS Data that has undergone processing by Workday such that it can no longer be used to identify, directly or indirectly Customer or any natural p erson using means reasonably likely to be used by Workday, Customer or any other person; and

“Results” means, collectively, Customer Results and Workday Results.

2. Innovation Services. Subject to these IS Terms and the applicable service description posted on Workday’s Community site (each, a “ Service Description ”), Customer may access and use Innovation Services to enhance and optimize Customer’s experience with the Service (or such eq uivalent term in the MSA).

Customer determines which Innovation Service(s) to participate in by actively enabling such Innovation Service(s) inside its Tenant (“IS Enablement”). Unless otherwise indicated in a Service Description or agreed in an Order Form , all Innovation Services are part of the Service, will be delivered with no additional fees to the Customer, and will be provided in English only. For clarity, these IS Terms apply to all Innovation Services, including but not limited to (a) those purchas ed under an order form and (b) those delivered with no additional fees and enabled in Customer’s Tenant.

3. Innovation Services Data. In these IS Terms, the data that Customer provides to Innovation Services is referred to as “ IS Data ”. An explanation of what IS Data must be contributed in order to utilize a specific Innovation Service is included in the applicable Service Description. IS Data is not considered Customer Data (or such eq uivalent term in the MSA) but will be protected as Confidential Information under the MSA and protected as described in these IS Terms, the Workday Universal Security Exhibit, and the Workday Universal DPE. IS Data will be used by Workday only in accordanc e with the applicable Service Description, these IS Terms, and the MSA. Customer has no obligation to contribute IS Data but Customer’s right to participate in any specific Innovation Service(s) and receive Results (as defined above) is conditioned on Cust omer contributing IS Data. Customer can stop contributing IS Data at any time through the IS Enablement process (by disabling a specific Innovation Service).

4. Workday Obligations. Workday shall not use IS Data except to (i) provide and improve Innovation S ervices, (ii) generate Results, (iii) prevent or address service or technical problems, and (iv) verify Service Improvements, each in accordance with these IS Terms and the Documentation (as defined in the MSA), or in accordance with Customer’s instructions.

5. Customer Obligations. Customer is responsible for obtaining and verifying it has all authorizations, consents, and rights necessary to utilize Innovation Services and contribute IS Data in accordance with these IS Terms, each Service Description and ap plicable Law. Customer shall not contribute IS Data that contains Protected Health Information as defined in 45 C.F.R. §160.103 (“ PHI”) if such contribution is prohibited under the applicable Service Description.

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6. Proprietary Rights and Licenses.

6.1. Subject to these IS Terms, Workday grants Customer a non -exclusive, non -transferable license to access and use the Innovation Services, including, if applicable, any third -party content Workday makes available to Customer through any Innovation Service (“ IS Content”) and Results, solely for the internal business purposes of Customer and its Affiliates, to the extent included in Customer’s current subscription to Service applications.

6.2. Subject to these IS Terms, Customer grants Workday a worldwide, royalty -free, fully-paid up license with the right of sublicense to any Subprocessor (as defined in the Workday Universal DPE) to use, reproduce, display, translate, adapt (including to modify and make derivative works), distribute, import, and format IS Data for the pur poses set forth in the Workday Obligations Section above. As between the parties, Customer owns all IS Data and Customer Results and Workday and its licensors own the Innovation Services, IS Content, and all Workday Results.

7. Security. For each Innovation Service, Workday has implemented and will maintain appropriate technical and organizational measures designed to protect IS Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to, as set forth in the Workda y Universal Security Exhibit at https://www.workday.com/en-us/legal/contract-terms-and-conditions/index.html (the “ Workday Universal Security Exhibit”) which is incorporated into these IS Terms by this reference. Unless otherwise set forth in a Service Description, Innovation Services are not in scope for Workday’s third -party audit reports (i.e., SOC1, SOC2, ISO Certification).

8. Data Processing Terms. All Personal Data (as defined in the Workday Universal DPE) will be processed in accordance with the Workday Universal Data Processing Exhibit at https://www.workday.com/en-us/legal/contract- terms-and-conditions/index.html (the “Workday Universal DPE ”) which is incorporated into these IS Terms by this reference.

9. Deletion of IS Data. At its discretion, Customer may elect to stop contributing IS Data at any time by disabling specific Innovation Service(s) through the IS Enablement process or through Data Selection (as set forth in any applicable Service Description). In the event Customer disables Innovation Service(s) through the IS Enablement process, Workday will delete any su ch IS Data within thirty (30) days subject to any return or retrieval rights set forth in a Service Description.

10. Term, Termination, Suspension. Notwithstanding anything to the contrary in the MSA or the Order Form to which this Addendum is attached, unles s earlier terminated as provided herein, these IS Terms shall commence on the Order Effective Date and continue through the end of the term of the MSA , during which Customer will have an active subscription to Innovation Services . Unless otherwise set fo rth in a Service Description and excluding Innovation Services that are required for a SKU which Customer has purchased, Workday may terminate any Innovation Service for convenience by providing at least thirty (30) days’ prior notice which may be provided by a general announcement via Community. Customer may terminate its use of any Innovation Service for convenience at any time by disabling such Innovation Service through IS Enablement or Customer may terminate these IS Terms by providing Workday with for mal written notice pursuant to the MSA with a copy by email to [email protected], and such notice will be effective thirty (30) days after Workday’s receipt of the notice. Customer understands and agrees that in the event Customer has purchased a SKU which requires Innovation Services capabilities, termination of these IS Terms will not result in a refund of fees paid or nonpayment of fees payable for the applicable SKU. Upon any termination of an Innovation Service, as of the effective date of such termina tion, Customer may no longer have access to such Innovation Service, and related IS Data and Results. Workday may suspend Customer’s access to any Innovation Service at any time in the event Workday reasonably determines such action is necessary to preserve the integrity and/or security of such Innovation Service.

11. Miscellaneous. No uncured breach of these IS Terms by either party will give rise to a termination right under the MSA. Workday is not required to escrow third party source code that is used in the Innovation Services.

Workday may modify Service Descriptions from time t o time provided that Workday does not materially diminish the applicable security and privacy commitments as set forth in these IS Terms. Workday will provide 00378017.0 – Confidential

notice of any change to a Service Description through Community and any change will not go into e ffect until thirty (30) days after such notice.

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Workday Strategic Sourcing Additional Terms and Conditions Addendum

This Workday Strategic Sourcing Additional Terms and Conditions Addendum (this “ Sourcing Addendum ”) supplements and amends the MSA only for the Strategic Sourcing SKU(s) listed on this Order Form (“ Sourcing”) and does not amend the terms of the MSA for other SKUs purchased by Customer under an Order Form. Unless otherwise defined, capitalized terms used in this Sourcing Addendum have the same meaning as set forth in the MSA.

1. Sourcing Data. The electronic data or information submitted to Customer’s Sourcing Instance (as identified by Sourcing SKU) by Customer or Authorized Parties is “ Sourcing Data”. The terms applicabl e to Customer Data in the MSA will apply to Sourcing Data except to the extent otherwise indicated in this Sourcing Addendum.

2. Sourcing Instances. Sourcing uses Sourcing Instances for Sourcing Data rather than Customer’s Tenant. A “Sourcing Instance” is a unique separate set of Sourcing Data held in a logically separated database (i.e. a database segregated through password -controlled access). Following Customer retrieval of data after termination, Workday shall, unless legally prohibited, delete Sourcing Data consistent with the then -current Sourcing deletion policy.

3. Universal Security Exhibit & Universal Data Processing Exhibit. The Universal Security Exhibit and Universal Data Processing Exhibit at https://www.workday.com/en-us/legal/contract-terms-and- conditions/index/exhibits.html (“USE” and “UDPE”, respectively) shall apply to Sourcing. “Subprocessor List” means the list accessible through Workday’s customer website identifying the Subprocessors that are authorized to Process Personal Data for Sourcing.

4. Audit Report. The audit report applicable to Sourcing is th e current Service Organization Controls 2 Type II audit report for Workday Strategic Sourcing or successor third -party audit report ( “Sourcing SOC2” ), provided that Workday will not materially diminish the controls set forth in the Sourcing SOC2. For Sour cing, Workday maintains a security program that conforms to the USE and is further described in the Sourcing SOC2 and all background checks will be conducted pursuant to the Sourcing SOC2.

5. Support. Support for Sourcing is provided as set forth in the Production Support and Service Level Availability Policy for Strategic Sourcing at https://www.workday.com/en-us/legal/contract-terms-and- conditions/index.html. The Workday SLA does not apply to Sourcing. Any data provided for the purposes of support or feedback is not Sourcing Data.

6. Account Information. For clarity, information that an end user provides to r egister for an account such as name, email and password which is not stored in Customer’s Sourcing Instance is not Sourcing Data.

7. Protected Information. Customer acknowledges that Sourcing is designed with security and access management for processing no n-Protected Information, and Customer agrees that neither Customer (nor its Affiliates or Authorized Parties) shall include Protected Information in its Sourcing Data. “ Protected Information” means, to the extent any of the following relates to an identifi ed or identifiable natural person (i) Protected Health Information as defined in the U.S. Health Insurance Portability and Accountability Act or other health information regulated under Data Protection Laws applicable to Customer; (ii) Cardholder Data, as that term is defined in the Payment Card Industry data security standards; or (iii) special categories of personal data as described in Article 9 of the General Data Protection Regulation.

8. Additional Definitions. “Stakeholder” means an end user of Sourci ng with specific limited access rights that has been invited to use Customer’s Sourcing Instance by an Authorized Party. “Supplier” means a third-party user of Sourcing in connection with Customer’s use of Sourcing hereunder. “ Supplier End Users ” means users who are authorized by a Supplier to use Sourcing. Workday will not be liable to Customer for any act or omission of any Supplier or Supplier End Users, or with regard to a Supplier and Supplier End User’s use of the Customer’s Sourcing Instance or Sourcing Data, including use, misuse or disclosure of Sourcing Data.

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Santa Maria City CouncilMarch 19, 2024

Santa Maria City Council
March 19, 2024