Genasys EVAC Agreement - Signed.pdf — Santa Maria City Council, June 17, 2025

Memorandum of Agreement between Santa Barbara County Office of Emergency Management and the City of Santa Maria Regarding Activation of the ReadySBC Alerts System and Access to and Use of Emergency Zone Mapping Solution

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MEMORANDUM OF AGREEMENT

BETWEEN

SANTA BARBARA COUNTY OFFICE OF EMERGENCY MANAGEMENT
AND

CITY OF SANTA MARIA

REGARDING ACTIVATION OF THE READYSBC ALERTS SYSTEM AND ACCESS TO

AND USE OF EMERGENCY ZONE MAPPING SOLUTION

THIS MEMORANDUM OF AGREEMENT (hereafter “Agreement”) is made by and between the Santa Barbara County Office of Emergency Management , with an address at 4408 Cathedral Oaks Rd., Santa Barbara, CA 93110 (hereafter “SBC OEM”), and the City of Santa Maria with an address at 110 East Cook Street, Santa Maria, CA 93454 (hereafter “Santa Maria”), wherein SBC OEM and Santa Maria (the “parties”) agree:

WHEREAS, the purpose of this Agreement is to set forth the terms and conditions for 1) activation processes of the County’s ReadySBC Alerts system powered by Everbridge and 2) access to and use of emergency zone mapping solution powered by Genasys EVAC (hereafter “Genasys EVAC”); and
WHEREAS, the County ReadySBC Alerts system allows for rapid dissemination of public alerts during emergencies and includes the following delivery methods : email; text message; voice phone calls; TTY/TDD for the deaf and hard of hearing; Nixle text message and email; Integrat ed Public Alert and Warning System (“IPAWS”) Wireless Emergency Alerts (“WEA”) and Emergency Alert System (“EAS”) notifications; and WHEREAS, Genasys EVAC features 1) local, state, and federal sourced decision support data via a map -based platform to aid public safety agencies during emergencies, 2) pre - identified emergency zones that support streamlined protective actions decisions, such as evacuations and sheltering in place, and 3) a public-facing emergency zones map accessed via an online browser and mobile app; and
WHEREAS, SBC OEM is the Santa Barbara County Operational Area (SBC OA) emergency alerting authority and is responsible for overseeing local emergency alerting policies and standard operating procedures (SOPs), maintaining alerting sof tware and hardware, training a cadre of qualified alert originators, and along with Sheriff’s Dispatch staff, disseminates alerts to inform the public of imminent or occurring hazards and necessary protective actions; and
WHEREAS, SBC OEM is the implementation and administrative agency of Genasys EVAC.

SBC OEM is responsible for system and data management, contract management, development and maintenance of policies and SOPs, monitoring of appropriate use, and granting access to authorized public safety agencies and jurisdictions within the Santa Barbara SBC OA; and
WHEREAS, SBC OA cities, special districts, and other agencies charged with public health and safety responsibilities may request activation of the County ReadySBC Alerts system when a hazard or incident poses a threat to the community and protective actions are necessary to protect life and property; and

Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5 Memorandum of Agreement between Santa Barbara County Office of Emergency Management and the City of Santa Maria Regarding Activation of the ReadySBC Alerts System and Access to and Use of Emergency Zone Mapping Solution

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WHEREAS, the term “internal user access” refers to agencies utilizing SBC OEM’s instance of Genasys EVAC to facilitate internal and multi-jurisdictional, all-hazards protective action decision-making and convey those decisions to public safety partners , emergency alert originators, and the public; and
WHEREAS, Santa Maria recognizes Genasys EVAC is intended to enhance capabilities to quickly and effectively convey protective action decisions to co -responders and the public, and is not intended to replace or address gaps in planning efforts; and WHEREAS, Santa Maria seeks to establish an agre ement with SBC OEM in the event Santa Maria wishes to activate the County ReadySBC Alerts system, and to directly access and utilize Genasys EVAC; and
NOW, THEREFORE, in consideration of the mutual covenants and conditions contained herein, the parties agree as follows:

1. RECITALS. The above recitals are true and correct and are incorporated here by this reference.

2. DESIGNATED REPRESENTATIVE. Kelly Hubbard , Director of the Santa Barbara County Office of Emergency Management (phone number (805) 681-5524), is the representative of SBC OEM and will administer this Agreement for and on behalf of SBC OEM and the SBC OA. David Rowlands, City Manager (phone number (805) 925- 0951 ext. 2200 ), is the authorized representative for Santa Maria . Changes in designated representatives shall be made with advance written notice to the other party and does not require amendments to this Agreement.

3. NOTICES. Any notice or consent req uired or permitted to be given under this Agreement shall be given to the respective parties in writing, by personal delivery or email, or with postage prepaid by first class mail, registered or certified mail, or express courier service, as follows:

To SBC OEM: Kelly Hubbard, Director
Santa Barbara County Office of Emergency Management
4408 Cathedral Oaks Road
Santa Barbara, CA 93110
Email: [email protected]

To Santa Maria: David Rowlands, City Manager
City of Santa Maria City Manager’s Office
110 East Cook Street
Santa Maria, CA 93454
Email: [email protected]

or at such other address or to such other person that the parties may from time to time designate in accordance with this Notices section. If sent by first class mail, notices and consents under this section shall be deemed to be received five (5) days following their deposit in the U.S. mail. This Notices section shall not be construed as meaning that either party agrees to service of process except as required by applicable law.

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4. TERM AND AMENDMENTS. This Agreement is effective on the date of the last signature and shall remain in place until either party wishes to revise it or terminate it.

Either party may terminate the Agreement in part or in whole for any reason with a 90- day written notification to the other party. Where applicable, the informing party must specify if the Agreement termination is related to County ReadySBC Alerts activation, internal user access to the Genasys EVAC system, or both. Any significant revisions to this Agreement will be communicated and coordinated between the designated representatives and result in a newly signed Agreement or amendments.

A. State/Federal Agencies, Special Districts, and Cities with municipal law and fire departments: If Santa Maria decides to terminate this Agreement, a written notification must be received by SBC OEM at least 90 days in advance of the intent to terminate. Termination of this Agreement may include 1) the intent to no longer request activation of the County ReadySBC Alerts system and/or 2) no longer utilizing Genasys EVAC for protective action decision-making and public mapping purposes.
i. Santa Maria will be responsible for any potential costs with transferring Santa Maria’s data to them, if requested by Santa Maria. ii. At the time of written notification for termination, Santa Maria must also indicate if they will continue utilizing the pre -identified emergency zones and move this data into another map-based platform or will rescind their agency’s pre-identified emergency zones.
iii. If termination includes no longer using the Genasys EVAC system, Santa Maria agrees to allow their zone (if zones will remain the same in another platform) and jurisdictional data to remain within Genasys EVAC system.

This information will be utilized by the County and partner agencies to support Santa Maria alert requests, mutual aid concepts, and situational awareness only. County agrees to remove zones and data from Genasys public-facing maps.
iv. Santa Maria must also issue a public statement notifying residents and stakeholders of the intent to terminate use of the County ReadySBC Alerts system and/or Genasys EVAC platform as soon as possible and within 30 days of the Agreement termination date . Notifications shall include where to find emergency zone information, how to receive local alerts from that agency, and other considerations for that agency during an emergency.
v. These Agreement clauses do not apply in the event the County terminates its contract with Genasys and transitions all emergency zone s and data to another platform.

B. If the County terminates the use of Genasys EVAC or Genasys EVAC agreement expires and is not renewed:
i. SBC OEM will coordinate with County Fire and Sheriff’s Office to make formal recommendations for contract termination or planning upon expiration and non -renewal of the Genasys EVAC agreement . These County departments may consult with Santa Maria and other impact ed agencies prior to making any formal recommendations, but the County retains all rights to make final contract termination decisions. ii. In the event of a contract termination or non -renewal decision, Santa Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5 Memorandum of Agreement between Santa Barbara County Office of Emergency Management and the City of Santa Maria Regarding Activation of the ReadySBC Alerts System and Access to and Use of Emergency Zone Mapping Solution

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Maria will be informed in writing and provided initial transition timelines.

All attempts will be made to provide as much transition time as possible.

SBC OEM will facilitate meetings with Santa Maria and other impacted partners to discuss data and records transfer, coordinat ed public and stakeholder notification, and any modifications to alerting and mapping software or workflows.
iii. The County may offer to coordinate and provide access to a n alternative countywide map -based emergency zone mapping and/or public information software solution and establish a new MOA with Santa Maria.

However, the County is not required to provide an alternative software solution. If the County does not offer an alternative software solution, Santa Maria understands it is responsible for pursuing their own data, mapping, and public information solutions at their discretion.

5. AGENCY/JURISDICTION RESPONSIBILITIES ATTESTATION. Attachment A of this Agreement requires the signatory for Santa Maria to attest to and comply with Agency/Jurisdiction core responsibilities that are critical to countywide unity, standardization, and successful coordination on alerting concepts and the Genasys EVAC system.

6. COUNTY OF SANTA BARBARA PUBLIC ALERT AND WARNING POLICY.

Santa Maria agrees to abide by the County of Santa Barbara Public Alert and Warning Policy when requesting alerts be sent on their behalf through the ReadySBC Alerts system, as well as access and authorized use guidelines for Genasys EVAC . SBC OEM coordinates updates to this policy on an annual basis or as needed and will distribute updated versions to stakeholders. The policy includes but is not limited to:

A. Accessing decision -support data, GIS layers, and hazard simulation features within the Genasys EVAC internal user platform;
B. Coordinating protective action decision consensus with co -responding agencies and jurisdictions, including any contract Cities;
C. Confirming verbal and/or written approval from decision -makers (i.e., field Incident Commander, Risk Decision Teams);
D. Submitting a request for activation of the ReadySBC Alerts system (including any Wireless Emergency Alerts), and general processes for activati on of the public- facing emergency zones map based on County, City, special district, and key partner agency protocols;
E. Santa Maria will be responsible for publishing any incident specific sheltering locations, traffic control points, road closures, or other emergency information as appropriate on the Genasys EVAC public-facing emergency zones map.

F. Santa Maria will be responsible for initiating and analyzing any hazard simulation features and data in Genasys EVAC in accordance with their emergency response protocols.

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Additionally, Santa Maria recognizes that Genasys EVAC is not an emergency alerting tool. Genasys’ public-facing emergency zone map is intended to visually support emergency alerts. Therefore, the utilization of Genasys EVAC requires all cooperating agencies to still take separate action to address emergency alerting and public notification, including working closely with County Sheriff Dispatch and SBC OEM to coordinate primary emergency alerting processes when needed.

7. AB 1638 REQUIREMENTS AND PRE-SCRIPTED BILINGUAL ALERT AND WARNING MESSAGES. Santa Maria recognizes and is familiar with California Assembly Bill (AB) 1638 requirements for providing timely, accurate, and accessible emergency information to all residents in English and any other locally prevalent non- English languages. Per the American Community Survey 5 -Year Data (2019-2023), all jurisdictions within Santa Barbara County meet the 5% population threshold for Spanish speakers that speak English “less than very well” . Therefore, agencies/jurisdiction are required to provide emergency information in at minimum English and Spanish to comply with AB 1638. Agencies are required to review language requirements every 5 years. To this end, Santa Maria agrees to utilize SBC OEM provided pre-scripted bilingual English/Spanish alert and warning messages when activation of the ReadySBC Alerts system is requested . The pre -scripted messages may also be utilized for other incident communications such as social media, websites, etc. Additionally, Agenc ies will utilize identical bi or multilingual messages within Genasys EVAC . Santa Maria recognizes these scripts have been vetted for compliance with federal Code of Regulation requirements, California State Alert and Warning guidance, and best practices. Ultimately, compliance with AB 1638 is the responsibility of Santa Maria.

A. In the event Santa Maria identifies other non-English speaking communities that make up 5% or more of their jurisdiction or service territory population (e.g., Mixteco speakers), Santa Maria is responsible for coordinating and providing translated emergency alerting language and messaging to SBC OEM or Sheriff’s Dispatch personnel for alerting and emergency mapping purposes.

B. In the event Santa Maria has an incident that falls outside of the SBC OEM pre - scripted alert and warning messages, that agency is responsible for coordinating and providing multilingual (English and Spanish required, as well as other languages as identified in 8.A.) alerting language and messaging to SBC OEM or Sheriff’s Dispatch personnel for alerting and emergency mapping purposes.

C. Santa Maria recognizes that any time it can pre -identify additional languages and/or additional incidents outside of SBC OEM’s pre-scripted alert and warning messages in which they can provide 8.A. and/or 8.B. in advance can significantly increase the speed of which alerts can be sent to the public.

8. UNIFIED PUBLIC EDUCATION
A. Santa Maria recognizes the importance of collaborative public education and information efforts to reach all segments of the community with a unified message. Santa Maria agrees to promote ReadySBC Alerts and Genasys EVAC as Santa Barbara County’s primary alert and warning system and emergency zone mapping solution, respectively.

B. Santa Maria agrees to coordinate with SBC OEM on utilization of approved key Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5 Memorandum of Agreement between Santa Barbara County Office of Emergency Management and the City of Santa Maria Regarding Activation of the ReadySBC Alerts System and Access to and Use of Emergency Zone Mapping Solution

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messages, public education assets , website content and materials that are consistent with ReadySBC branding guidelines.

C. SBC OEM agrees to host the Genasys EVAC public -facing emergency zones map 24/7 /365 on the County’s www.ReadySBC.org website. Additionally, Agencies can embed or post a link to the emergency zones map on their own website. During an incident, Agencies can:

i. Direct residents to access the map by navigating to www.ReadySBC.org.

However, Santa Maria is responsible for contacting the SBC OEM Duty Officer to request posting of active incident specific information on www.ReadySBC.org in accordance with the County Public Alert and Warning policy; or

ii. Embed or post a link to the emergency zones map on their own website and direct residents to access the map and incident specific information only on their site.

9. ASSOCIATED COSTS.

A. The Everbridge software powering the ReadySBC Alerts system is currently funded by the County’s General Fund. There is no associated cost to Santa Maria with requesting emergency alert notifications from the County. i. Should funding be cancelled, or not approved for future years, the County may request a cost share with participating agencies or may choose to cancel the program.

B. The Genasys EVAC software-as-a-service is currently funded for 4 years (FY 24/25 through FY 27/28) through the Homeland Security Grant Program (HSGP). i. Should Homeland Security Grant funding be cancelled, or not approved for future years, the County may request a cost share with participating agencies or may choose to cancel the program.

C. Any costs associated with each party’s role in executing, implementing, and maintaining the requirements and responsibilities stated within this Agreement are the responsibility of each respective party. Should there be associated costs related to third-party software enhancements, data coordination, etc., the parties agree to discuss potential mutual benefi ts and the possibility of a cost -share agreement.

D. Should funding considerations change, SBC OEM will work with participating agencies to amend this agreement, and terms as discussed and agreed to at that time.

10. INDEMNIFICATION AND INSURANCE. In lieu of and notwithstanding the pro rata risk allocation which might otherwise be imposed between the parties pursuant to California Government Code Section 895.6, the parties agree that all losses or liabilities incurred by a party shall not be shared pro rata but instead all parties agree that pursuant to California Government Code Section 895.4, each of the parties hereto shall fully indemnify and hold each of the other parties, their officers, board members, Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5 Memorandum of Agreement between Santa Barbara County Office of Emergency Management and the City of Santa Maria Regarding Activation of the ReadySBC Alerts System and Access to and Use of Emergency Zone Mapping Solution

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employees and agents, harmless from any claim, expense or cost, damage or liability imposed for injury (as defined by California Government Code Section 810.8) occurring by reason of the negligent acts or omissions or willful misconduct of the indemnifying party, its officers, board members, emplo yees or agents, under or in connection with or arising out of any work, authority or jurisdiction delegated to such party under this Agreement. No party, nor any officer, board member, employee or agent thereof shall be responsible for any damage or liability occurring by reason of the negligent acts or omissions or willful misconduct of other parties hereto, their officers, board members, employees or agents, under or in connection with or arising out of any work, authority or jurisdiction delegated to such other parties under this Agreement.

Each party shall maintain its own insurance coverage, through commercial insurance, self-insurance or a combination thereof, against any claim, expense, cost, damage, or liability arising out of the performance of its responsibilities pursuant to this Agreement.

11. NON-ASSIGNMENT. The parties shall not assign, transfer or subcontract this Agreement or any of its rights or obligations under this Agreement without the prior written consent of the other party, and any attempt to so assign, subcontract or transfer without such consent shall be void and without legal effect and shall constitute grounds for termination.

12. SECTION HEADINGS. The headings of several sections and any Table of Contents appended hereto, shall be solely for convenience of reference and shall not affect the meaning, construction or effect hereof.

13. SEVERABILITY. If any one or more of the provisions contained herein shall for any reason be found to be invalid, illegal or unenforceable in any respect, then such provision or provisions shall be deemed severable from the remaining provisions hereof, and such invalidity, illegality or unenforceability shall not affect an y other provision hereof, and this Agreement shall be construed as if such invalid, illegal or unenforceable provision had never been contained herein.

14. ENTIRE AGREEMENT AND AMENDMENT. In conjunction with the matters considered herein, this Agreement contains the entire understanding and agreement of the parties and there have been no promises, representations, agreements, warranties or undertakings by any of the parties, either oral or written, of any character or nature hereafter binding except as set forth herein. This Agreement may be altered, amended or modified only by an instrument in writing, executed by the parties to this Agreement and by no other means. Each party waives their future right to claim, contest or assert that this Agreement was mo dified, canceled, superseded, or changed by any oral agreements, course of conduct, waiver or estoppel.

15. SUCCESSORS AND ASSIGNS. All representations, covenants and warranties set forth in this Agreement, by or on behalf of, or for the benefit of any or all of the parties hereto, shall be binding upon and inure to the benefit of such party, its successors, and assigns.

16. COMPLIANCE WITH LAW. Each party shall, at its sole cost and expense, comply with all County, State and Federal ordinances and statutes now in force or which may hereafter be in force with regard to this Agreement.

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17. CALIFORNIA LAW AND JURISDICTION. This Agreement shall be gove rned by the laws of the State of California. Any litigation regarding this Agreement or its contents shall be filed in the County of Santa Barbara, if in state court, or the federal district court nearest to Santa Barbara County, if in federal court.

18. EXECUTION OF COUNTERPARTS. This Agreement may be executed in any number of counterparts and each of such counterparts shall for all purposes be deemed to be an original; and all such counterparts, or as many of them as the parties shall preserve undestroyed, shall together constitute one and the same instrument.

19. AUTHORITY. All signatories and parties to this Agreement warrant and represent that they have the power and authority to enter into this Agreement in the names, titles and capacities herein stated and on behalf of any entities, persons, or firms represented or purported to be represented by such entity(ies), person(s), or firm(s) and that all formal requirements necessary or required by any state and/or federal law in order to enter into this Agreement have been fully complied with.

20. SURVIVAL. All provisions of this Agreement which by their nature are intended to survive the termination or expiration of this Agreement shall survive such termination or expiration.

(Signatures on following page.)

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Memorandum of Agreement between the Santa Barbara County Office of Emergency Management and the City of Santa Maria.

IN WITNESS WHEREOF, the parties have executed this Agreement to be effective on the last date of signature below.

SANTA BARBARA COUNTY OFFICE
OF EMERGENCY MANAGEMENT:

CITY OF SANTA MARIA:

By: By:

Kelly Hubbard
SBC OEM Director
David Rowlands
City Manager
Date: Date:

APPROVED AS TO FORM:

Gregory Milligan
Risk Management

By:

Risk Manager

Date:

APPROVED AS TO FORM:

Rachel Van Mullem
County Counsel

By:

Deputy County Counsel

Date:

Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5 6/3/2025 | 1:17 PM PDT
6/3/2025 | 1:19 PM PDT
6/3/2025 | 1:20 PM PDT
6/3/2025 | 1:25 PM PDT

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Attachment A
City of Santa Maria Responsibilities Attestation

General Requirements

1. Use of California Standard Statewide Evacuation Terminology

Santa Maria is responsible for utilizing California Governor’s Office of Emergency Services (CalOES) standardized emergency terminology and definitions (per CalOES Memo dated 5/15/2020) for evacuation and other protective action communications, ensuring consistency and clarity in emergency messaging across agencies and jurisdictions.

Initials: ___________

2. Assigned Point of Contact (POC)
Santa Maria is responsible for assigning a designated Point of Contact that will coordinate with the SBC OEM Alerting Administrator on user access, data management, training and exercise activities, and more. The POC will be Santa Maria’s primary contact for alerting and emergency zone mapping concepts and responsible for actively coordinating and communicating with the SBC OEM Alerting Administrator on a continuous basis. If the POC changes, Santa Maria will notify the SBC OEM Alerting Administrator within 3 days.

Initials: ___________

3. Participation in County User Group

For purposes of ongoing administration, coordination, and continuous improvement, an Alerting and Emergency Zone Mapping User Group will be maintained and led by the SBC OEM Alerting Administrator. The Assigned POC will participate in the User Group as a standing member with authority to represent Santa Maria on needs and issues related to alerting and emergency zone mapping systems . The User Group shall meet on a quarterly basis or more often as needed to coordinate ongoing administration, after-action activities, training, public outreach, any modifications to this Agreement, processes, guidelines and job aids.

Initials: ___________

Data and Technological Management and Security

4. Local Data Management

Santa Maria is responsible for maintaining and updating decision -support data specific to their jurisdictional emergency zones within the Genasys EVAC system.

Santa Maria will review their data and make any necessary changes at minimum Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5

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every 2 years, to reflect the development of new infrastructure and homes, and following major emergencies as needed. SBC OEM will provide support and coordination for maintaining and updating data that is applicable countywide. Types of data including but not limited to:
 Pre-identified evacuation critical facilities
 Critical infrastructure (e.g., shelters, hospitals)
 Traffic control points
 Zone-specific information, such as “Commonly Known As” information, zone boundary descriptions, and “Special Considerations”
 New residential or commercial development considerations Initials: ___________

5. Technological Management

Technological evaluation of the Genasys EVAC solution by County IT was conducted during the Request for Proposal (RFP) process to determine compatibility with the County’s existing computing environment. The County has taken an assertive technological posture to mitigate cybersecurity and privacy ri sks. However, Santa Maria is responsible for conducting due diligence to determine if the Genasys EVAC solution is compatible with their existing technological environment. Santa Maria is responsible for coordinating with its IT personnel to gather user account information, identify permission and role controls, and support County required security measures (i.e. password controls).

Initials: ___________

6. Data Integrity and Security

Santa Maria recognizes that the County of Santa Barbara’s instance of the Genasys EVAC system is populated with hyper-local data that includes the locations of critical facilities and vulnerable populations. This i ncludes sensitive locations that are not publicly disclosed for safety and security purposes, such as shelters for domestic violence and human trafficking survivors. No personally identifiable information (PII) will be stored within Genasys EVAC. Santa Maria is responsible for taking reasonable measures to protect the security of the Genasys EVAC system and any data accessed or input ted into the system. This includes preventing unauthorized access, data loss, or alteration.

Initials: ___________

7. Procurement and Maintenance of Hardware and Devices

Santa Maria is responsible for maintaining the necessary hardware and devices required by Santa Maria to utilize the Genasys EVAC system, including computers, mobile devices, and any associated equipment needed for operational use.

Initials: ___________

Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5

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8. Security Breach Reporting

Santa Maria is required to report to the County POC any suspected or known security breaches to hardware with user accounts or to user accounts as soon as possible, and no later than 24 hours. Santa Maria agrees to cooperate with the County on any follow-up steps to ensure security is maintained.

Initials: ___________

Management & Users of System

9. Genasys EVAC Internal User Role Permissions

Santa Maria will be granted access to use the following internal user role permission options in the Genasys EVAC system. Santa Maria’s Assigned POC is responsible for assigning role permissions to their internal users based on internal policies and protocols for the coordination and execution of eme rgency protective actions within their jurisdiction.

 Viewer:
o View all zones and zone-specific data.
o View critical evacuation facilities; sheltering, traffic control, road closure locations; and wildfire-related monitoring tools (e.g., Red Flag Warning area, heat detection data).
o View and download PDF zone pre-plans.
o View available custom layers integrated by Santa Barbara County users. o NOTE: Viewers cannot modify any zone data, split/merge zones, or make any information visible in the public-facing emergency zone map.

 Editor: All Viewer permissions plus:
o Use the Internal Status Notification feature to internally change the status of a zone. This feature sends an internal email notification to agency leads and designated alerters with the requested zone changes.
o Split and merge any pre-existing zones.
o Modify zone-based data, critical evacuation facilities data, shelter, traffic control, and road closure data.
o Make sheltering, traffic control point, and road closure locations visible in the public-facing emergency zone map.
o Add custom layers and make them visible to all Santa Barbara County users.
o NOTE: Editors will be able to split/merge zones and modify data in the system for all of Santa Barbara County. There is not currently a way to restrict access by jurisdiction, but Editors are only authorized to make changes within their jurisdiction.

 Editor Plus: All Viewer and Editor permissions plus:
o Can make zone status changes directly visible in the public-facing emergency zones map.

Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5

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o Making zone status changes visible in the public-facing emergency zones map DOES NOT result in automatic dissemination of public emergency alerts.
o NOTE: Editor Plus will be able to change public-facing zone status in the system for all of Santa Barbara County. There is not currently a way to restrict access by jurisdiction, but Editor Plus are only authorized to make changes within their jurisdiction.

 Administrator: All Viewer, Editor, and Editor Plus permissions plus:
o Adding/removing users and assigning roles

Initials: ___________

10. Data Changes Made by Agency Internal Users

Santa Maria acknowledges that internal users will be able to view data inputted by all other Santa Barbara County agencies and jurisdictions utilizing Genasys EVAC.

Based on their role permissions, Editors and Editor Plus will have the ability to make data changes, submit Internal Status Notifications, or make zone status changes live on the public -facing emergency zones map for all Santa B arbara County zones.

Santa Maria will ensure that their internal users:
 Do not make changes to areas outside their own jurisdiction’s data and zones unless specifically requested by the outside jurisdiction, such as during an incident when in Unified Command.
 Do not make changes to Santa Maria’s data and zones outside of emergencies (aka “blue skies”) unless expressly authorized to do so by Santa Maria’s leadership and/or Santa Maria’s Genasys EVAC POC.
 If they make any temporary changes to Santa Maria’s data and zones in the course of an emergency, internal users are responsible for restoring the data and zones to original settings.

Initials: ___________

11. Management of Internal Users

Santa Maria is responsible for managing its own internal users within the Genasys EVAC system, including:
 Maintaining a roster of current internal users and their role permissions.  Coordinating with the SBC OEM Alerting Administrator to add and remove internal users and update role permissions for internal users. o This includes timely notification to terminate internal user access as needed. Timely notification means advance notification of the internal user’s separation date from the agency whenever possible, but no later than 24 hours after a user’s separation.
o If there are any concerns about potential unauthorized or inappropriate access and use by a current internal user, Santa Maria will contact the SBC OEM Duty Officer immediately to request the user’s account be disabled.

Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5

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 Assigning appropriate roles based on internal user responsibilities and functions.
 Providing any technological devices or internet service capabilities to internal users in order to access the Genasys EVAC when performing duties in the field or assigned work locations.
 Ensuring its internal users sign a County-provided User Agreement and complete the required training prior to access to the system.  Ensuring its internal users are authorized to use Genasys EVAC on behalf of Santa Maria in accordance with assigned duties.

Initials: ___________

12. Agency Policy and Job Aids

Santa Maria will create agency-specific internal policies, job aids, SOPs, or supporting documents on alerting coordination and Genasys EVAC utilization addresses the following minimum element:
 Agency personnel positions that will have access to the Genasys EVAC and at what role permission
 Agency personnel positions that are authorized to request activa tion of the ReadySBC Alerts system (or their own alert system)
 Protocols for protective action decision-making
 Who is the authority to approve protective actions
 English and non -English languages information will be disseminated in accordance with AB 1638 requirements and/or established agency language accessibility policies and plans.

Agency-specific documents will be consistent with the County Alert and Warning Policy, SBC OEM will provide job aid templates and other support resources as developed. SBC OEM provided j ob aids address step-by-step instructions for requesting activation of the Ready SBC Alerts system and utilizing Genasys EVAC.

Santa Maria is responsible for distributing printed and digital copies of the most current job aids to agency perso nnel. SBC OEM will provide final digital copies via a shared web-based file system that can be accessed by the POC and designated Santa Maria representatives only. Santa Maria will coordinate with the SBC OEM Alerting Administrator on any updates to job aids periodically and as needed.

Initials: ___________

13. Training Requirements

Santa Maria is responsible for managing and tracking internal user completion of required training, including but not limited to:
 System navigation,
 Data entry and preservation protocols,
 Security and safety considerations for the system,
 User roles and responsibilities, as well as capabilities,  Activation and management of emergency alerts and emergency zone map changes.

Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5

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Initial hands-on training and super user training will be provided by Genasys and SBC OEM as part of implementation. Following implementation, Santa Maria is responsible for providing hands-on training to new users, refreshers to existing users, and ensuring their internal users understand their role and responsibilities within the Genasys EVAC system and requesting processes for ReadySBC Alerts . These training courses will be in alignment with SBC OEM provided training materials and policies. SBC OEM may elect to provide additional hands -on training on a period ic basis to Santa Maria and other county agencies and jurisdictions.

Initials: ___________

14. Genasys Internal User Agreements

Santa Maria is responsible for collecting and managing signed Genasys Internal User Agreement from all internal users. This document is an acknowledgement of their responsibilities regarding the use of the system and compliance with all applicable policies. The County will provide an online file repository for Santa Maria to store and organize completed Genasys Internal User Agreements. Any internal users who violate this agreement will immediately have their access disabled by the SBC OEM.

Initials: ___________

15. Requesting ReadySBC Alerts and Publishing Zone Status Changes, Shelter Locations, and Traffic Control Points on Public-Facing Genasys Emergency Zones Map

Santa Maria retains all responsibility to determine protective actions and to inform their residents appropriately within agreed upon protocols and policies, including how Genasys is utilized for this purpose and coordination of emergency alerts with the County.

Santa Maria is responsible for publishing any incident specific sheltering locations, traffic control points, and road closures directly on the public-facing emergency zones map.

Santa Maria is responsible for initiating and analyzing any hazard simulation features and data in Genasys EVAC in accordance with their emergency response protocols.

Initials: ___________

Full Name: ___________________________

Signature: ____________________________

Date: ________________________________
Docusign Envelope ID: E25DAD90-7109-42E3-919A-0E7C2C0CA1A5 David Rowlands
6/3/2025 | 1:17 PM PDT

Santa Maria City CouncilJune 17, 2025

Santa Maria City Council
June 17, 2025