1 The
Water
Resources
Division
of
the
City
of
Santa
Monica
is
requesting
quotes
for
a
Turn-‐Key
mobile
GIS-‐Based
Electronic
Underground
Service
Alert
(USA)
Ticket
Tracking
System.
Nobel
Systems proposes
to
provide
a
subscription
based
system
that
allows
the
City
to
access
and
use
the
system
on
the
Cloud.
GEOVIEWER
MOBILE
Nobel
Systems
proposes
that
the
City use
our
software,
GeoViewer
Mobile,
which
is
a
product
developed
for
the
iPad.
1. GeoViewer
Mobile
software
is
built
on
the
Esri
platform
and
allows
the
user
to
read
GeoDatabases.
The
data
is
also
loaded
locally
on
the
device
and
hence
allows
the
user
to
work
while
off-‐line.
2. It
is
robust
and
built
for
field
functionalities,
more
of
which
are
described
in
“functionalities”
below.
3. It
is
a
native
iPad
app
and users
can
download
the
app
from
the
app
store
at
https://itunes.apple.com/us/app/geoviewer-‐mobile/id564871172?ls=1&mt=8
4. Description
of
the
Underground
Service
Alert
(USA)
Module
The
DigAlert
tool
automatically
receives
DigAlert
tickets
from
the
DigAlert
provider,
and
extracts
information
from
the
tickets,
so
that
the
DigAlert
ticket’s
information
can
be
queried
and
presented
to
the
user. We
will
provide
a
push
notification
where
the
user
can
see
text
based
tickets
on
the
lock
screen
before
proceeding
to
the
ticket.
The
DigAlert
tool
has
a
built
in
collaboration
mechanism,
so
that
one
person
can
check-‐out
a
ticket
and
their
colleagues
and
supervisor
can
be
notified
that
the
ticket
is
checked-‐out.
The
user
can
then
type
in
their
comments,
or
choose
from
a
customizable
list
of
popular
comments.
The
user
also
has
the
ability
to
attach
photos,
that
they
can
take
using
the
iPad’s
camera.
Dig
Alert
Module
Exhibit A
Proposal
2 Once
the
user
has
completed
taking
photos
and
entering
their
comments,
they
can
then
mark
the
ticket
as
complete,
which
will
remove
the
ticket
from
their
DigAlert
Ticket’s
list
and
notify
all
other
iPad’s
that
the
ticket
is
completed.
The
Synchronization
framework
takes
care
of
getting
the
latest
DigAlert
tickets
from
the
Server
and
sending
completed
or
in-‐progress
tickets
to
the
Server,
without
user
intervention.
5. Reporting
Currently,
the
reports
are
provided
in
our
GeoViewer
Online
software,
which
is
a
laptop/
desktop
browser
based
application.
If
required,
Nobel
Systems will
be
willing
to
create
a
similar
report
system
in
GeoViewer
Mobile
as
well.
The
reports
can
be
viewed
as
an
Administrator
and
show
completed
as
well
as
pending
tickets.
The
pending
tickets
will
also
have
a
work
date
scheduled.
The
pending
tickets
are
shown
on
the
system
as
seen
below:
Pending
Tickets
Other
reporting
capabilities
include
the
following:
3 a. A
"Query
tool"
to
perform
Query
on
the
Dig
Alert
Database.
Option
to
frame
complex
queries
using
'And'
/
'Or'
options
in
the
Dig
Alert
Query
control.
b. Option
to
query
inside
the
viewing
window.
c. Reporting
feature,
including
but
not
limited
to:
1. Monthly
Report
based
on
the
Date
Range
-‐ cumulative
values
for
all
the
variables
within
the
date
range.
2. Yearly reports
in
2 formats
i.
YYYY
Yearly
Report
without
User
Names
ii.
YYY
Yearly
Report
with
User
Names
i.
Option
to
'Check
Out'
and
'Check
In'
for
all
users
and
'Undo
Check-‐Out'
for
Administrators.
j.
Auto
Population
of
Ticket
numbers
in
the
Print
Control
Top
title.
k.
Sorting
of
tickets
based
on
‘Received
Date’
and
‘Work
Date’
Reports
4 6. Reporting
capabilities
are
currently
provided
to
any
staff
through
an
Internet
based
browser.
If
required
on
the
iPad,
Nobel
Systems will
customize
a
report
based
on
City’s
preferences.
7. Closed
Tickets
-‐ Nobel
Systems will
provide
the
City
with
the
ability
to
revisit
closed
tickets.
At
this
time,
we
have
provided
a
system
where
we
can
undo
a
checkout
of
the
ticket,
but
it
can
be
extended
to
revisit
the
closed
ticket.
8. Turning
layers
on
and
off
– The
GeoViewer
Mobile
app
provides
the
user
the
ability
to
turn
layers
on/off.
Please
see
screenshot
below:
Turn
layers
on/off
9. Upload
GIS
files
to
the
iPad
When
new
GIS
data
is
available,
Nobel
Systems
will
take
the
GIS
data
and
create
a
“Data
Update
Package”.
That
package
is
then
placed
on
the
Server
and
sent
to
all
iPads
using
the
service.
When
the
package
is
sent,
the
user
can
accept
the
package,
which
will
download,
install
automatically
and
then
the
App
will
restart
for
the changes
to
take
effect.
The
user
has
the
ability
to
postpone
the
download
process,
and
to
reinitiate
it
at
a
later
time
5 FUNCTIONALITIES
OF
GEOVIEWER
MOBILE
A
brief
description
of
the additional basic
features
of
the
software
is
highlighted
below:
GeoViewer
Mobile
puts
the
GIS
data
to
work
for
in
ways
never
before
imagined.
Designed
exclusively
for
the
iPad,
this
customizable
tool
puts
the
power
of
GIS
data
at
the
City’s
fingertips
in
the
field,
helping
make
more
informed
decisions,
saving
their
operation
time
and
money.
Ideal
for
the
City,
GeoViewer
Mobile
provides
convenient
access
– online
or
offline
-‐ to
key
information
at
the
right
time.
It
streamlines
workflow
by:
• Adapting
to
location
and
offering
context-‐sensitive
actions
and
information
• Providing
a
digital
record
of
work
performed
• Linking/updating
seamlessly
with
online
GIS
data
The
GeoViewer
Mobile
iPad
application
is
an
integral
part
of
the
GeoViewer
workflow
management
solution,
to
enhance
decision-‐making
and
productivity
from
management
to
field
crew.
Functionality:
• View
water
distribution
network
and
basemaps
online
or
offline
• Use
basemaps
such
as
ESRI's
Streets
/
Aerials
/
Topo,
Microsoft
Bing's
Streets
as
well
as
your
custom
aerials
• View
individual
or
multiple
layers
• Search
with
flexible
options
including:
hydrant
number,
valve
number,
APN,
owner
name,
etc.
• Access
and
view
documents
such
as
as-‐built
drawings,
even
when
not
connected
to
a
network
Load
Custom
Aerials
&
Identify
6 • Add
field
notes
with
location
metadata,
attach
photos
and
images
with
ability to
add
redlines
• Share
map
snapshots
with
colleagues
and
supervisors
for
timely
action
• Bookmark
areas
of
interest
• Take
photos
and
videos
to
include
in
notes
linked
to
a
lot,
hydrant,
valve,
etc.
• Manage
work
orders
from
your
work
order
or
service
order
management
systems,
even
without
network
connectivity
• Provides
a
streamlined
process
to
access
and
manage
USA
DigAlert
tickets
• Easy
to
use
preventive
maintenance
workflows
with
access
to
historical
data
• Capture
data
from
your
valve
turning
machines
right
in
the
field
to
perform
useful
analysis
and
monitoring
• Provide
an
easy
to
use
workflow
to
report
leaks
from
the
field
• Seamlessly
integrates
to
the
GeoViewer
Online
application
enabling
access
to
field
data
for
supervisors
and
personal
working
from
the
office
Access
and
View
Documents
7 ADDITIONAL
MODULES:
In
addition,
our
GeoViewer
Mobile
can
provide
custom
functions,
a
few
of
which
are
listed
below:
Add
Field
Notes
with
Location
8 Valve
Exercising
The
Valve
Exercising
Tool
in
GeoViewer
Mobile
enables
the
user
to
see
all
the
Valves
in
their
vicinity
and
choose
a
specific
valve
to
exercise.
The
user
can
collect
exercising
specific
data
to
be
collected;
the
valve
exercising
tool
also
has
the
capability
of
connecting
directly
to
the
Valve
Exercise
Machine
to
collect
the
turns
and
torque,
to
reduce
the
amount
of
human
error.
The
tool
also
gives
the
option
of
showing
previous
exercising
history,
to
enable
the
user
to
see
what
their
colleagues
have
done
on
the
same
Valve
previously.
After
the
valve
exercising
information
is
collected,
it
is
automatically
sent
to
the
server
via
the
Synchronization
framework
in
GeoViewer
Mobile.
Valve
Exercising
Module
9 Leaks
Collection
The
Leaks
Collection
module
allows
you
to
collect
GIS
Leak
features.
The
fields
that
the
user
should
enter
are
all
pulled
from
configuration,
to
allow
customizability
of
which
data
should
be
collected.
The
user
can
position
the
leak,
so
that
they
can
precisely
pinpoint
the
leaks
location
on
the
map.
Or
they
can
tap
on
the
GPS
button
to
move
the
leak
to
their
current
position.
After
all
the
fields
have
been
inputted
by
the
user
and
saved,
the
Synchronization
framework
will
take
care
of
posting
the
collected
leak
to
the
Server.
Then
a
new
Leak
GIS
point
will
be
created,
which
the
user
can
later
perform
analysis,
view
heat
maps
to
see
the
condensation
of
the
leaks
location,
…
etc.
Leak
Module
10 Flushing
The
Flushing
Tool
in
GeoViewer
Mobile
enables
the
user
to
see
all
the
Hydrants,
Blowoffs,
End
Caps,
…
etc.
in
their
vicinity
and
choose
a
specific
feature
to
flush.
The
user
can
collect
flushing
data
to
be
collected,
such
as:
• How
minutes
the
feature
has
been
flushed.
• What
is
the
observed
gallon
per
minute.
• The
reason
for
flushing.
• Observed
Water
Condition
• Water
Source.
• Starting
Chlorine
Residual.
• Finishing
Chlorine
Residual.
• General
Comments
The
tool
also
gives
the
option
of
showing
previous
flushing
history,
to
enable
the
user
to
see
what
their
colleagues
have
done
on
the
same
feature
in
the
past.
After
the
flushing
information
is
collected,
it
is
automatically
sent
to
the
server
via
the
Synchronization
framework
in
GeoViewer
Mobile.
Flushing
Module
11 Service
Orders
The
Service
Orders
tool
in
GeoViewer
Mobile,
has
the
capability
of
connecting
to
most
Customer
Service
Order
Management
Systems,
and
pulling
the
latest
Service
Orders
from
there.
The
Service
Order
Management
system
will
show
the
most
relevant
information
to
the
user
(based
on
a
predefined
list
of
fields).
The
user
has
the
ability
to
enter
the
information
required
by
the
district.
In
the
right
screen
this
specific
district
required
that
the
user
collect
the
Meter Reading,
Action
Taken,
and
any
Additional
Work
Needed.
Other
districts
may
choose
to
collect
other
fields.
After
the
user
has
entered
all
the
required
information,
they
tap
on
the
done
button.
The
Synchronization
framework
takes
care
of
getting
the
latest
Service
Orders
from
the
Server
and
sending
completed
Service
Orders
to
the
Server,
without
user
intervention.
GEOVIEWER
ONLINE
As
part
of
the
reporting
capability
as
well
as
the
need
for
a
robust
GIS
system
to
be
distributed
enterprise
wide
to
users
with
a
desktop/laptop,
Nobel
Systems proposes
to
provide
access
to
the
City
of
Santa
Monica
with
our
Online
version
of
GeoViewer.
GeoViewer
Online provides Geographical
Information
System
data
to
the
casual
user. Making
GIS
data
available
to
casual
users
is
very
important. In
many
organizations
the
"non-‐GIS
people"
Service
Order
Module
12 and/or
novice
computer
users
are
the
people
who
find
the
data
to
be
most
useful
in
carrying
out
their
duties.
Providing
easy
access
to
this
information
only
improves
the
usefulness
of
the
data
and
can
save
time
and
money
for
many
types
of
organizations.
The
GeoViewer
approach
to
this
objective
is
quite
simple. We
offer
an
easy-‐to-‐use,
intuitive
interface
to
Geographic
Information
Systems
that
provides
the
casual
user with
the
ability
to
access
the
information
they
need
with
little
or
no
formal
training.
ESRI PLATFORM: This
product
is
built
on
ArcGIS
API
for
Flex
with
ArcGIS
Server
as
the
backend,
which
is
configured
to
read
the
ArcSDE/SQL
database.
GeoViewer
will
ultimately
allow
you
to
access
data
for
other
aspects
of
your
utility
systems,
such
as
Customer
Service,
Field
Operations,
Engineering,
Finance,
and
any
other
enterprise
data
in
which
you
wish
to
connect.
The
main
objectives
of
the
system
include,
• Ability
for
non-‐GIS
staff
to
use the
system
effectively
with
less
than
four
hours
of
training.
• Provide
access
to
interactive
water
atlas
maps
from
staff
desktops
through
web
browser.
• Locate
and
view
an
area
of
interest
anywhere
within
the
water
system
service
area.
• Provide
secured
access to
only
authorized
users.
• Map
updates
are
seamlessly
delivered
to
system
users
without
any
lag
time.
• Provide
an
extensible
system
that
can
be
enhanced
to
provide
broader
functionality
and
adapt
to
future
software
and
functionality
enhancements.
• Enable
direct
integration
with
geographic
data
repositories,
asset
management
information,
billing
systems,
linked
image
libraries,
and
other
information
associated
with
water
system
infrastructures.
GeoViewer
was
designed
with
the
following
assumptions
in
mind:
13 • Casual
GIS
users
want
fast,
easy
access
to
relevant
information.
• Casual
GIS
users
don't
have
the
time
or
desire
to
learn
about
topology,
Shapefiles,
ARC/INFO,
theories
of
GIS,
etc.
• Casual
GIS
users
don't
want
to
have
to
add
themes,
assign
colors,
change
theme
properties,
etc.
• Casual
GIS
users
don't
want
to
be
bothered
with
the
task
of
doing
map
composition. They
would
much
rather
has
the
ability
to
print
their
maps
with
a
standardized
template.
• Casual
GIS
users
don't
typically
need
to
make
large
maps
themselves
and
are
perfectly
happy
printing
an
8 1/2
by
11 map
on
a
laser
or
ink
jet
printer.
For
the
more
advanced
users,
GeoViewer
Online
Supports
multiple
paper
sizes
that
is
only
restriction
is
the
clients
printing
device.
• The
GeoViewer
is
a
robust
and
easy
to
use
Enterprise
Geographic
Information
Interface. The
GeoViewer
is
extremely
flexible
and
can
be
tailored
to
any
dataset.
We
at
Nobel
Systems
strongly
believe
that
the
functionality
provided
by
GeoViewer
will
satisfy
the
needs
of
the
LBCWD.
The
list
of
features
provided
by
GeoViewer
includes
but
is
not
limited
to:
Standard
GeoViewer
Features:
• Standard
map
navigation
including
pan,
zoom in
and
zoom
out,
full
extent
• Layer
Legend
Display
• Creation
of
Spatial
Bookmark
• Google
Street
View
• Vicinity
map
that
can
be
used
to
set
the
extent
of
main
map,
pan
the
main
map,
and
display
the
current
extent
of
the
main
map.
• Property
Search. Search
by
parcel
number,
situs
address,
or
owner
name.
• Supports
ESRI
Shapefiles,
Coverages,
Geodatabases,
and
CAD
Drawings
• Also
supports
a
wide
variety
of
images
including
MrSid.
• Intuitive
Select
Toolbar. Select
multiple
features
in
multiple
themes
and:
• Find
features
within
a
specified
distance,
and
generate
mailing
labels.
• Measure
area
and
length
• Display
contents
of
the
selected
set
in
a
table
format.
• Print
map
with
a
title,
scale,
and
neat
line.
• Link
any
number
of
layers
to
unlimited
number
of
external
databases
• Hyperlink
scanned
documents
to
features
for
easy
retrieval.
Selecting
Features
and
obtaining
information
about
them:
14 Select
by
user-‐defined
radial
buffer
surrounding
selected
parcel(s),
box
and
Polygon:
Search
Mechanism:
15 • Property
Search: Search
by
parcel
number,
situs
address,
owner
name,
street
intersection,
X
&
Y
coordinates,
Latitude
&
Longitude
Printing
Maps:
• Print
maps
using
predefined
templates
containing
title,
scale,
neat
line,
north
arrow
and
disclaimer.
16 • Print
map
with
standard
printing
options
such
as
different
orientations
(portrait
or
landscape),
various
paper
sizes.
• Add/Include
basemap
types
such
as
Google
Street
View,
Aerials
etc.
Viewing
Documents
and
Information
behind
maps:
Print
Mailing
Labels:
• Print
Mailing
labels
(compatible
to
office
product
offerings
from
3M,
Avery
and
other
label
manufacturers)
17 Valve
Isolation:
• Isolate
required
system
valves
to
be
shutoff
for
maintenance
and
automatically
generate
mailing
labels/phone
notification
lists
Google
Street
View
Integration:
• Google
Street
View
has
been
fully
integrated
into
GeoViewer.
There
is
no
need
to
leave
GeoViewer
18 OPTIONAL – CCTV
MODULE
GeoViewer’s
CCTV
module
allows
CCTV
video
and
PACP
inspection
information
to
be
displayed
directly
within
GeoViewer.
GeoViewer
can
integrated
with
popular
CCTV
packages
including:
• Flexidata
• WinCan
• CUES
OPTIONAL – SCADA INTEGRATION
The
District’s
SCADA
information
can
be
integrated
into
GeoViewer
through
the
SCADA
module.
Depending
on
the
security
requirements
for
the
District,
the
module
can
retrieve
SCADA
data
in
real
time,
or
can
connect
to
a
copy
of
the
SCADA
data.
COST
PROPOSAL
FIXED
COSTS
One
time
setup
fee....................................................................................... $5,000
RECURRING
COSTS
iPad
Annual
GeoViewer
Mobile
Hosting
fee ...................................$15,000
for
10 iPads
GeoViewer Online
Annual
fee
(Unlimited
Licenses)..................... ............... $6,000
TOTAL ......................................................................................................... $21,000 per year
Billing
Rates
Project
Manager....................................................................................................$150 per
hour
Project
Advisor......................................................................................................No charge
Technical
Manager................................................................................................$150 per
hour
Lead
Software
Architect........................................................................................$130 per
hour
Programmer..........................................................................................................$100 per
hour
Direct
Costs
will
be
billed
per
approved
rates
of
the
City
Exhibit B
Cost Proposal
1 Professional Services Agreement Insurance Requirements Consultant shall procure and maintain for the duration of the Agreement insurance against claims for injuries to persons or damages to property that may arise from or in connection with the performance of the work hereunder by the Consultant, its agents, representatives, employees or subcontractors.
Minimum Scope/Limits of Insurance
Coverage shall be at least as broad as:
1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering GCL on an “occurrence” basis, including products and completed operations, property damage, bodily injury and personal and advertising injury, with limits of no less than $1,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit.
2. Automobile Liability: Insurance Services Office Form CA 00 01 covering Code 1 (any auto), or if the Consultant has no owned autos, Code 8 (hired) and Code 9 (nonowned), with limits of no less than $1,000,000 per accident for bodily injury and property damage.
3. Workers’ Compensation: Workers’ Compensation insurance as required by the State of California, with Statutory Limits and Employers’ Liability Insurance with limits of no less than $1,000,000 per accident for bodily injury or disease (see footnote #1).
4. Professional Liability: Insurance appropriate to the Consultant’s profession with a limit of not less than $1,000,000 each occurrence/$2,000,000 in the annual aggregate (see footnote #2).
If the Consultant maintains higher limits than the minimums shown above, the City of Santa Monica requires and shall be entitled to coverage for the higher limits maintained by the Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City of Santa Monica.
Other Insurance Provisions
1. The policies are to contain, or be endorsed to contain, the following provisions:
a. Additional Insured Status: The City of Santa Monica, its officers, officials, employees and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising out of work or operations performed by or on behalf of Consultant including materials, parts or equipment furnished in connection with such work or operations. General liability coverage can be Exhibit C
Insurance Requirements
2 provided in the form of an endorsement to the Consultant’s insurance at least as broad as Insurance Services Office Form CG 20 10 11 85. b. Primary Coverage: For any claims related to this contract, the Consultant’s insurance shall be primary as respects the City of Santa Monica, its officers, officials, employees and volunteers. Any insurance or self-insurance maintained by the City of Santa Monica, its officers, officials, employees or volunteers shall be in excess of the Consultant’s insurance and shall not contribute with it. c. Notice of Cancellation: Each insurance policy required herein shall state that coverage shall not be cancelled except after notice has been given to the City of Santa Monica.
d. Waiver of Subrogation: Consultant hereby grants to the City of Santa Monica a waiver of any right of subrogation which any insurer of said Consultant may acquire against the City of Santa Monica by virtue of payment of any loss.
Consultant agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the City of Santa Monica has received a waiver of subrogation endorsement from the insurer.
Deductibles and Self-Insured Retentions
Any deductibles or self-insured retentions must be declared to and approved by the City of Santa Monica. The City of Santa Monica may require the Consultant to purchase coverage with a lower deductible or retention or provide satisfactory proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention.
Acceptability of Insurers
Insurance is to be placed with insurers with a current A.M. Best rating of no less than A:VII, unless otherwise acceptable to the City of Santa Monica.
Claims Made Policies
1. If the Professional Liability policy provides “claims made” coverage:
a. The Retroactive Date must be shown, and must be before the date of this Agreement or the start of work.
b. The insurance must be maintained and evidence of insurance must be provided for at least 5 years after completion of work.
c. If the policy is cancelled or not renewed, and not replaced with another “claims made” policy form with a Retroactive Date prior to the effective Agreement date, 3 the Consultant must purchase “extended reporting” coverage for a minimum of 5 years after completion of work.
Verification of Coverage
Consultant shall furnish the City of Santa Monica with original certificates and amendatory endorsements or copies of the applicable policy language providing the insurance coverage required herein. All certificates and endorsements are to be received and approved by the City of Santa Monica before work commences. However, failure to obtain required documents prior to the work beginning shall not waive the Consultant’s obligation to provide them. The City of Santa Monica reserves the right to require complete, certified copies of all required insurance policies, including the endorsements required herein, at any time.
Failure to Maintain Insurance Coverage
If Consultant, for any reason, fails to maintain insurance coverage which is required pursuant to this Agreement, the same shall be deemed a material breach of contract. The City of Santa Monica, at its sole option, may terminate this Agreement and obtain damages from the Consultant resulting from said breach. Alternatively, the City of Santa Monica may purchase such coverage (but has no special obligation to do so), and without further notice to the Consultant, the City may deduct from sums due to the Consultant any premium costs advanced by the City for such insurance.
Subcontractors
Consultant shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein. All exceptions must be approved in writing by the Risk Manager.
Footnotes
#1: Workers’ Compensation insurance coverage is not required if the Consultant does not have employees. The Consultant must, however, execute the City’s Workers’ Compensation Coverage Exemption Declaration Form.
#2: Professional Liability insurance is required if the Consultant is providing a professional service regulated by the State (e.g., insurance agents, doctors, lawyers, architects, engineers, certified public accountants, etc.). However, some Consultants, such as software designers, claims administrators, or human resources professionals, should also carry Professional Liability insurance. Contact Risk Management for guidance.