Santa Monica City Council
November 11, 2024

Case Type Priorities and Response Times
Program and Case Types Priority Response Time
(Business Days)
Time to Comply
(Calendar Days)
Building and Safety -
Construction Work without Permit 1 1 Up to 30
Construction Work with Expired Permit 1 1 Up to 30
Dangerous Buildings 1 3 Up to 30
Garage Conversions 1 3 Up to 30
Seismic Retrofit 3 5 Up to 30
Substandard Housing 1 1 Up to 30
Nuisances -
Property Maintenance 2 3 Up to 14 days
Construction Hours 2 3 Immediate
Construction Noise 2 1 Immediate
Excessive Storage / Hoarding 3 5 Up to 14 days
Exterior Noise Standards 2 3 Up to 14 days
Litter, Debris and Weeds on Public Right-of-Way 3 5 Up to 14 days Noise (Other) 2 3 Immediate
Storage of Inoperative Vehicles 4 7 Up to 14 days
Vacant Properties 2 3 Up to 14 days
OSE -
Leaf Blowers 4 7 Immediate
Plastic Bag Ban 4 7 Immediate
Poly / Styrofoam Container Ban 4 7 Immediate
Property Maintenance -
Interior Housing 2 3 Up to 14 days
Overgrown Vegetation - PROW Obstruction 2 3 Up to 14 days Public Works -
Graffiti 4 7 Up to 14
HVO 3 5 Up to 14
Trash Receptacles Placement 4 7 Up to 14
Tree Code 3 1 Immediate
Regulatory -
City Permit - Other 2 3 Up to 14
Cannabis/ Medical Marijuana 3 5 Immediate
Fitness Trainers 3 5 Immediate
Expired Business License 4 7 Up to 14
No Business License 2 3 Up to 14
Pedi Cabs 3 5 Immediate
Performers 3 5 Immediate
Shared Mobility 2 3 Immediate
Surf Instructors 3 5 Immediate
Taxi 4 7 Immediate
Valet 4 7 Immediate
Vehicles for Hire 4 7 Immediate
Vendors 3 5 Immediate
Short Term Rental -
Corporate Housing 2 3 Up to 10
Home Sharing 2 3 Up to 10
Vacation Rental 2 3 Up to 10
Zoning -
Auto Dealer 4 7 Up to 14
Conditions of Approval 4 7 Up to 14
Fences and Hedges - Other 4 7 Up to 14
Fence, Hedge, Wall Height 5 30+ 30+
Lighting (Glare) 4 7 Up to 14
Program and Case Types Priority Response Time
(Business Days)
Time to Comply
(Calendar Days)
Outdoor Dining on Public Rights-of-Way 3 3 Up to 14
Outdoor Merchandise 3 3 Up to 14
Parklet 3 3 Up to 14
Signs 4 7 Up to 14
Unpermitted Occupancy 2 3 Up to 14
Zoning Conformance Reviews 3 5 Up to 14
Zoning-Other 3 5 Up to 14
Seasonal Sales 3 5 Up to 14
Temporary Uses 3 1 Up to 14
Other -
Smoking 4 7 Immediate
Tenant Harassment 3 5 Immediate
Disruption of Housing Services 3 5 Immediate
Buyout Offers and Agreements 3 5 Immediate