Agenda packet, first session — Santa Monica City Council, January 27, 2026 (part 1 of 5)

City of Santa Monica
City Council Meeting
AGENDA

CAROLINE TOROSIS
MAYOR

ELLIS RASKIN JESSE ZWICK

COUNCILMEMBER MAYOR PRO TEM

DAN HALL BARRY SNELL

COUNCILMEMBER COUNCILMEMBER

LANA NEGRETE NATALYA ZERNITSKAYA

COUNCILMEMBER COUNCILMEMBER
OLIVER C. CHI

CITY MANAGER

HEIDI VON TONGELN

INTERIM CITY ATTORNEY

DENISE ANDERSON-WARREN

INTERIM CITY CLERK

STANDARDS OF BEHAVIOR THAT PROMOTE CIVILITY AT ALL PUBLIC MEETINGS:
• Treat everyone courteously; • Embrace respectful disagreement and dissent as democratic rights, inherent components of an inclusive
public process, and tools for forging sound decisions
• Hate has no place in Santa Monica. The City opposes
abusive or threatening hate speech, intolerance, or
dehumanization, and supports basic civil respect and
human decency.
• Listen to others respectfully;
• Exercise self-control;
• Give open-minded consideration
to all viewpoints;
• Focus on the issues and avoid
personalizing debate;
Regular meetings are broadcast live on CityTV cable channel 16 and on the internet at santamonica.gov. Cable television re-broadcasts air on Thursday and Saturday at 11:30 AM. The agenda will air on CityTV on Saturday and Sunday at 11:00 AM and 6:00 PM, and on Monday and Tuesday at 12:30 PM and 6:00 PM.

City of Santa Monica Generated: 2/4/2026 7:57 AM Page 2

RULES OF ORDER FOR THE CONDUCT OF CITY COUNCIL MEETINGS (Resolution No.11663(CCS))

WAYS TO PROVIDE PUBLIC COMMENT
If you are interested in providing public comment at a City Council meeting, there are several ways to participate:
(1) Written public comment. In lieu of oral public comment, the public is strongly encouraged to submit written public comment on agenda items via email to [email protected]. For written public comment submitted by 12:00 pm on the day of the meeting, best efforts shall be made to have them available online for viewing. Please note the agenda item number in the subject line of your written comments.
(2) Oral public comment.
- In-person: Persons wishing to address the City Council regarding items on the agenda must be present and submit their name and address (optional) to the City Clerk before the public comment section is opened for that item or before the public hearing is opened where one is required by law. Register to speak at the Speaker Kiosk prior to the meeting. - Telephone: Persons wishing to address the Council by telephone must register at santamonica.gov/public-comment no later than 5:00 p.m. the day before a meeting. Showing electronic presentation materials are not permitted when commenting by telephone.

Oral public comment from any one individual is limited to a total of 6 minutes per City Council meeting, with a maximum of 2 minutes per agenda item if speaking on multiple items. A member of the public may allocate time between items in one-minute increments up to 2 minutes and those requesting to speak on only one agendized item for the meeting may speak for up to 4 minutes on that one item. Except for noticed public hearings or quasi-judicial items, if more than 25 speakers are registered to speak during a public input section, the amount of time shall be reduced to 1 minute per speaker during that section.

Except for the author of the request, public comment on 15-items are limited to 1 minute.

Levine Act Disclosure. Pursuant to the Levine Act (Govt Code Section 84308), any party to a permit, license, contract, or other entitlement before the Council is required to disclose on the record any contribution, including aggregated contributions, of more than $500 made by the party or the party's agents within the preceding 12 months to any City official. Participants and agents are requested to make this disclosure as well. The disclosure must include the name of the party, participant, or agent, and any other person making the contribution; the name of the recipient, the amount of the contribution, and the date the contribution was made. Information regarding the Levine Act can be found here or you can contact the FPPC.

ORDER OF BUSINESS (may not be changed except by majority vote of the City Council.)

1. General Public Input
(Members of the public may address the City Council
only on items not on the agenda, but within the
subject matter jurisdiction of the City and on Special
Agenda Items.)

2. Special Agenda Items (Commendations and
Proclamations presented).

3. Public Comment for Consent Calendar and Closed
Sessions Only.

4. Consent Calendar (All items considered in one
motion unless removed by a City Councilmember for
discussion. No public comment is permitted on
second readings.)

5. Closed Sessions.

6. Public Comment on remaining Agenda Items

7. Study Session.

8. Continued Items.

9. Administrative Proceedings.

10. Ordinances:
• 1
st Reading
• 2
nd Reading (No public comment is
permitted on second readings.)

11. Staff Administrative Item.

12. Public Hearings.

13. Reports of Boards and Commissions.

14. Resolutions.

15. Written Communications (Other than
Reports of Commission and Officers.)

16. Councilmember Discussion Items.

Agendas and reports are accessible on the City's webpage at smgov.net/council/agendas. They are also available at the City Clerk's Office and in alternate formats upon request. For a free email subscription to the City Council Agendas, please contact the City Clerk’s Office at (310) 458-8211 or [email protected].

Si desea comunicarse con alguien en español, llame a nuestra oficina al (310) 458-8211 y pida hablar con Esterlina Lugo.

City of Santa Monica Generated: 2/4/2026 7:57 AM Page 3

AGENDAS

CITY OF SANTA MONICA

REGULAR MEETING

CITY HALL COUNCIL CHAMBERS
1685 MAIN STREET, ROOM 250,
TUESDAY, JANUARY 27, 2026
MEETING BEGINS AT 5:30 PM

HOW TO PROVIDE PUBLIC COMMENT BY TELEPHONE
Persons wishing to address the City Council by telephone must register at santamonica.gov/public-comment no later than 5:00 p.m. the day before a meeting.

Donation of time and showing electronic presentation materials are not permitted when commenting by telephone.

CALL TO ORDER

PLEDGE OF ALLEGIANCE / LAND ACKNOWLEDGEMENT

ROLL CALL
City of Santa Monica Statement of Accountability (Land Acknowledgement) The City of Santa Monica is located on the land of Tovangaar. With great respect, the City acknowledges the Gabrieleño/Tongva as the First People of this ancestral and unceded territory of Kuruvungna, a village that we know as Santa Monica. We honor their elders, past and present, and the Gabrieleño descendants who are part of the Gabrieleño /Tongva tribes.

We recognize that these peoples are still here, and as settlers and kuyam (guests), we recognize our responsibility and obligation to care for their land in partnership with them.

The City of Santa Monica commits to work in partnership with the Gabrieleño/Tongva people to uplift their voices and visibility on their ancestral land.

LEVINE ACT DISCLOSURES AND ANNOUNCEMENTS / PROCEDURAL

MOTIONS

1. GENERAL PUBLIC INPUT AND COMMENT ON SPECIAL AGENDA ITEMS (For regular meetings, public comment is permitted on Special Agenda Items and items not on the agenda that are within the subject matter jurisdiction of the City. State law prohibits the City Council from taking any action on items not listed on the agenda, including issues City of Santa Monica Generated: 2/4/2026 7:57 AM Page 4 raised under this agenda item. For special meetings, public input is limited to scheduled Special Agenda Items only.)

1.A. Written Comments

2. SPECIAL AGENDA ITEMS

2.A. Proclamation: Black History Month

3. PUBLIC INPUT (ITEMS UNDER CONSENT CALENDAR AND CLOSED SESSION ONLY)

4. CONSENT CALENDAR
(All items will be considered and approved in one motion unless removed by a Councilmember for discussion. In accordance with Charter section 615, the adoption of all ordinances and resolutions shall be by reading of title only unless a Councilmember present dissents. No public discussion is permitted on ordinances for second reading and adoption.)

4.A. Award Bid SP2666-CT and the Construction Contract to Big Ben Inc., and RFP SP2666-CM and the Construction Management Agreement to Z&K Consultants, Inc., for the FY2024-25 Annual Water, Wastewater, and NonPotable Water Main Replacement Project Recommended Action
Staff recommends that the City Council:

1. Adopt a finding of Categorical Exemption pursuant to Sections 15301, 15302, 15303, and 15304, and a finding of Statutory Exemption pursuant to Section 21080.21 of the California Environmental Quality Act (CEQA) Guidelines;

2. Award Bid #SP2666-CT to Big Ben Inc. to provide construction services for the FY 2024/25 Annual Water, Wastewater, and Non-Potable Water Main Replacement Project for the Public Works Department;

3. Authorize the City Manager to negotiate and execute a contract with Big Ben Inc. in an amount not to exceed $18,729,326 (including a 15% contingency);

4. Award RFP #SP2666-CM to Z&K Consultants, Inc. for construction management services for the FY 2024/25 Annual Water, Wastewater, and Non-Potable Water Main Replacement Project and the FY 2025/26 Annual Paving Project for the Public Works Department; and

5. Authorize the City Manager to negotiate and execute an agreement with Z&K Consultants, Inc., in an amount not to exceed $1,500,000 over a three-year period with future funding contingent on Council budget approval.

6. Authorize budget amendments as outlined in the Financial Impacts and Budget Actions section of this report (requires 5 votes).

4.B. Acceptance of FY2024 Assistance to Firefighters Grant Award Recommended Action
Staff recommends that the City Council:

City of Santa Monica Generated: 2/4/2026 7:57 AM Page 5

1. Adopt a finding of no possibility of significant effect pursuant to Section 15061(b)(3) (Common Sense Exemption) of the California Environmental Quality Act (CEQA) Guidelines;

2. Authorize the City Manager to accept a grant awarded to the City in the amount of $119,056.36 from the Department of Homeland Security, Federal Emergency Management Agency, for the FY 2024 Assistance to Firefighters Grant in the Fire Department, and to accept all grant renewals;

3. Authorize the City Manager to execute all necessary documents to accept the grant, all grant renewals, and modifications; and

4. Authorize a budget amendment as outlined in the Financial Impacts & Budget Actions section of this report (requires 5 votes).

4.C. Approval of Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival Predictions - Item Pulled at Request of Staff. 1/26/26 Recommended Action
Staff recommends that the City Council:

1. Adopt a finding of no possibility of significant environmental effects pursuant to Section 15061(b)(3) (Common Sense Exemption) of the California Environmental Quality Act (CEQA) Guidelines.

2. Authorize the City Manager to negotiate and execute a third modification to agreement #11000 in the amount of $718,751, with Swiftly Ltd., for a cloudhosted Software as a Service (SaaS) solution for customer-focused real-time schedule information and service performance metrics for staff for the Department of Transportation. This will result in an eight-year amended agreement with a new total amount not to exceed $2,403,205, with future year funding contingent on Council budget approval.

4.D. Approval of First Modification of Agreement #11424 with The Salvation Army for Homeless Outreach Efforts
Recommended Action
Staff recommends that the City Council:

1. Adopt a finding of no possibility of significant effect pursuant to Section 15061(b)(3)(Common Sense Exemption) of the California Environmental Quality Act (CEQA) Guidelines; and

2. Authorize the City Manager to negotiate and execute a first modification to agreement #11424 in the amount of $433,365 with The Salvation Army to provide homeless outreach efforts, including supporting the City’s 311 Outreach effort and assisting the City’s Homeless Liaison Program for the Police Department. This will result in a 3-year amended agreement with a new total amount not to exceed $879,615, and with future year funding contingent on Council budget approval.

4.E. Approval of First Modification to Agreement with Cotton, Shires & Associates for Geotechnical Engineering Services
City of Santa Monica Generated: 2/4/2026 7:57 AM Page 6 Recommended Action
Staff recommends that the City Council:

1. Adopt a finding of no possibility of signification effect pursuant to Section 15061(b)(3) (Common Sense Exemption) of the California Environmental Quality Act (CEQA) Guidelines; and

2. Authorize the City Manager to negotiate and execute a first modification to agreement #11275 (CCS) in the amount of $180,000 with Cotton, Shires and Associates, Inc. for geotechnical engineering services for the Community Development Department. This will result in a five-year amended agreement with a new total amount not to exceed $405,000, with future year funding contingent on Council budget approval.

4.F. Adoption of a Resolution Authorizing Acceptance of a Grant from the California Department of Justice for the Tobacco Grant Program Recommended Action
Staff recommends that the City Council:

1. Adopt a finding that the Tobacco Grant Program is categorically exempt pursuant to Section 15321 (Class 21, Enforcement Actions) of the California Environmental Quality Act (CEQA) Guidelines;

2. Adopt the attached resolution authorizing the acceptance of a grant awarded in the amount of $138,138 from the California Department of Justice Tobacco Grant Program for the Tobacco Enforcement program at the Police Department, and to accept all grant renewals;

3. Authorize the City Manager to execute all necessary documents to accept the grant and all grant renewals; and

4. Authorize budget changes as outlined in the Financial Impacts & Budget Actions section of this report (requires 5 votes).

4.G. Receive and File Short Range Transit Plan and Adoption of a Resolution Authorizing the City Manager to File the FY 2026–2028 Short Range Transit Plan with Los Angeles County Metropolitan Transportation Authority (Metro) and Execute Related Grant Agreements.

City of Santa Monica Generated: 2/4/2026 7:57 AM Page 7 Recommended Action
Staff recommends that the City Council:

1. Adopt a finding of categorical exemption pursuant to Section 15262 of the California Environmental Quality Act (CEQA) Guidelines

2. Authorize the City Manager to file the Fiscal Year (FY) 2026-2028 Short Range Transportation Plan (SRTP) with the Los Angeles County Metropolitan Transportation Authority (Metro);

3. Adopt the attached resolution authorizing the City Manager to: (a) apply for and execute grant agreements and execute related certifications and assurances with the Federal Transit Administration (FTA), Metro, and other Federal, State, Regional or Local agencies; and (b) enter into agreements for transportation funds for the pass-through of funds and agreements for planning, programming, and implementing transportation services and capital projects during FY2025-26 through FY2027-28.

4.H. Second Reading and Adoption of an Ordinance to Add Section 9.64.065 to the Santa Monica Municipal Code to Establish the Off-Site Affordable Housing Pilot Program for 1000 Units and Add Section 9.64.075 to the Santa Monica Municipal Code to Extend and Expand the Off-Site Affordable Housing Pilot Program
Recommended Action
Staff recommends that the City Council adopt the attached Ordinance.

5. CLOSED SESSIONS

5.A. Conference with legal counsel - existing litigation - Gov. Code § 54956.9(d)(1):

John U.N.B. Doe, et al. v. City, et al.; LASC # 23STCV12746; John Doe 1, et al. v. City, et al.; LASC # 23STCV15009; Hector Orozco v. John Doe: Does 1-2; LASC # 23SMCV03120; John JPC Doe v. Doe City, et al.; LASC # 23STCV22020; John AD Doe, et al. v. City, et al.; LASC # 23STCV26548; John CW Doe, et al. v. City, et al.; LASC # 23STCV29623; John Doe (A.G.) v.

Santa Monica Police Activities League, et al; LASC # 23SMCV06066; John GA DOE, et al. v.

City, et al.; LASC # 24STCV06484; John U.L.W. Doe, et al. v. City, et al.; LASC # 24STCV06768; Joseph Garcia v. Santa Monica Police Activities League, et al.; LASC # 24SMCV01368; John Doe 15, et al. v. City, et al.; LASC # 24STCV07647; John Doe 18, et al. v. City, et al.; LASC # 24STCV0239; John RR Doe, et al. v. City, et al.; LASC # 24STCV09398; John Doe 33, et al. v.

City, et al.; LASC # 24STCV15580; John Doe 48 v. City, et al.; LASC # 24STCV15420; John Doe 49 v. City, et al.; LASC # 24STCV19296; John DD Doe v. City, et al.; LASC # 24SMCV04421; Jane EB Doe, et al. v. City, et al.; LASC # 24STCV24146; John Doe (V.D.) v. Santa Monica Police Activities League, et al.; LASC # 24SMCV05049; John Doe (D.F.) v. Santa Monica Police Activities League, et al.; LASC # 24SMCV05050; John Doe (D.G.) v. Santa Monica Police Activities League, et al.; LASC # 24SMCV05051; Jane Doe 13, et al. v. City, et al.; LASC # 24STCV27233; John AM Doe, et al. v. City, et al.; LASC # 24STCV28433; John Doe v. City, et al.; LASC # 24SMCV05527; John Doe 53 v. City, et al.; LASC # 24STCV31763; John Doe (Y.M.) v. Santa Monica Police Activities League, et al.; LASC # 24SMCV06355; Jane Doe 16, et al. v. a Public Entity, et al.; LASC # 25STCV02235; John Doe 62, et al. v. City, et al.; LASC # 25STCV04414; John Doe 23 v. City, et al.; LASC # 25STCV05850; John Doe (E.B.) v. Santa City of Santa Monica Generated: 2/4/2026 7:57 AM Page 8 Monica Police Activities League, et al.; LASC # 25STCV06354; Jane PB Doe, et al. v. City, et al.; LASC # 25STCV06880; John Doe 67 v. City, et al.; LASC # 25STCV10142; John Doe 68 v.

City, et al.; LASC # 25STCV12089; John Doe 69, et al. v. City, et al.; LASC # 25STCV14031; John OR Doe, et al. v. City, et al.; LASC # 25STCV16251; John RD Doe, et al. v. City, et al.; LASC # 25STCV24158

5.B. Conference with legal counsel - existing litigation - Gov. Code § 54956.9(d)(1):

City v. ICSOP, et al.; OCSC # 30-2022-01261243

5.C. Conference with legal counsel - significant exposure to litigation - Gov. Code § 54956.9(d)(2) - 2 cases

5.D. Conference with legal counsel - consider filing amicus brief - Gov. Code § 54956.9(d)(4): Harris, et al. v. City of Los Angeles (9th Cir. No. 25-5029)

5.E. Conference with legal counsel - existing litigation - Gov. Code § 54956.9(d)(1):

Edgar Espinoza v. City, et al.; LASC # 24SMCV00473

5.F. Conference with legal counsel - existing litigation - Gov. Code § 54956.9(d)(1):

Anthony J. Stone v. City, et al.; LASC # 25SMCV00044

5.G. Conference with real estate negotiator - Gov. Code § 54956.8; property:
1333 4th/1324 5th Street (“4th/5th/Arizona”) and 1234 4th Street ("Parking Structure 1), Santa Monica, California; City negotiators: Natalie Verlinich, Housing Manager, and Agustin Aleman, Senior Development Analyst; owner of record: City of Santa Monica; persons to be negotiated with: Mee Heh Risdon, Director of Housing, A Community of Friends; Jeff Edgren, Director of Acquisitions, Affirmed Housing; Frank Chang, Vice President of Acquisitions, Linc Housing; Gary Steinhardt, Metropolitan Pacific Real Estate Group; Jay Stark, Principal, The Pinyon Group; Bill Witte, CEO, Related California; David Grunwald, Executive Vice President, RMG Housing; Steven Spielberg, Senior Vice President, Alliant Communities; Andrew Bueno, Bueno Group; Charles Cohen, Project Manager, EAH, Inc.; Daniel Hanasab, Principal, Orum Capital; Luis de la Rosa, Pacific Urbanism; Shant Samuelian, Samuelian Group; Jason Yap, Director of Acquisitions, Sola Impact; Anup Patel, Director of Real Estate Development, West Hollywood Community Housing Corporation; Hunter Simmons, Partner, Bridge Realty Advisors; Mike Lanza, Project Manager, People Assisting the Homeless; Ian Fishburn, Managing Director, Vitruvian Development; under negotiation:
disposition of property, price and terms of payment

5.H. Conference with real estate negotiator - Gov. Code § 54956.8; property: 256 Santa Monica Pier, Santa Monica, California; City negotiator: Oliver Chi, City Manager; owner of record: City of Santa Monica; persons to be negotiated with: Sean Ahaus, California Roadhouse, Inc., a California corporation d.b.a.

California Roadhouse; under negotiation: price and terms of payment for lease

5.I. Conference with real estate negotiator - Gov. Code § 54956.8; property: 2019 and 1905 Pico Boulevard, Santa Monica, California; City negotiator: Oliver Chi, City Manager; owner of record: Dennis Wylder; persons to be negotiated with:

Dennis Wylder; under negotiation: price and terms of payment of lease City of Santa Monica Generated: 2/4/2026 7:57 AM Page 9

5.J. Conference with real estate negotiator - Gov. Code § 54956.8; property: 2020 14th Street, Santa Monica, California; City negotiator: Oliver Chi, City Manager; owner of record: Thea Cappiccille; persons to be negotiated with:

Thea Cappiccille; under negotiation: price and terms of payment of lease

CITY MANAGER REPORT
. City Manager's Report - ONESAMO People's Academy

TRAVEL ANNOUNCEMENT AND MAYOR'S HIGHLIGHT

6. PUBLIC INPUT ON REMAINING AGENDA ITEMS
. Public Input for 12-Items will be heard at the time when the Public Hearing is called.

7. STUDY SESSION
No items

8. CONTINUED ITEMS
No items

9. ADMINISTRATIVE PROCEEDINGS
No items

10. ORDINANCES
(Public comment is permitted on ordinances for introduction and first reading. No public discussion is permitted on ordinances for second reading and adoption. In accordance with Charter section 615, the adoption of all ordinances and resolutions shall be by reading of title only unless a Councilmember present dissents.)

10.A. Introduction and First Reading of an Ordinance to Amend Santa Monica Municipal Code Chapter 4.66 to Provide for Recall of Workers at Hotels on City-Owned Property and Hospitality Businesses on the Santa Monica Pier and Adding Chapter 4.69 to Provide for Retention of Workers at Hospitality Businesses on the Santa Monica Pier
Recommended Action
Staff recommends that the City Council:

1. Adopt a finding of no possibility of significant effect pursuant to Sections 15061(b)(3) (Common Sense Exemption) of the California Environmental Quality Act (CEQA) Guidelines; and

2. Introduce for First Reading the proposed Ordinance amending Santa Monica Municipal Code Chapter 4.66 to provide for recall of workers at hotels on Cityowned property and hospitality businesses on the Santa Monica Pier and adding Chapter 4.69 to provide for retention of workers at hospitality City of Santa Monica Generated: 2/4/2026 7:57 AM Page 10 businesses on the Santa Monica Pier.

11. STAFF ADMINISTRATIVE ITEMS

11.A. Authorization of Modification to the Measure YY/GS Master Facilities Use Agreement with the Santa Monica-Malibu Unified School District Recommended Action
Staff recommend that the City Council:

1. Adopt a finding of no possibility of significant effect pursuant to Section 15061(b)(3) (Common Sense Exemption) of the California Environmental Quality Act (CEQA) Guidelines; and

2. Authorize the City Manager to execute a modification to agreement 10658, the Measure YY/GS Master Facilities Use Agreement with the Santa MonicaMalibu Unified School District, to extend the term indefinitely.

11.B. Polling Results On Potential 2026 Parcel Tax Ballot Measure - Item Pulled at Request of Staff. 1/26/26
Recommended Action
Staff recommends that the City Council:

1. Adopt a finding that the report provided herein is not a “project” subject to the California Environmental Quality Act (CEQA);

2. Receive the results of a statistically reliable community survey of Santa Monica voters, conducted in October 2025, to gauge sentiment around a potential parcel tax ballot measure; and provide direction to staff on whether to continue preparations to place the measure on the November 2026 general election ballot.

11.C. 2025 Parks and Recreation Vision Plan
Recommended Action
Staff recommends that the City Council:

1. Adopt a finding of no possibility of significant effect pursuant to Section 15061(b)(3) of the California Environmental Quality Act (CEQA) Guidelines; and

2. Receive and approve the 2025 Parks and Recreation Vision Plan.

11.D. Approval of the Revised Plan for Phases 1 and 2 of the Memorial Park Redevelopment and Expansion Project
City of Santa Monica Generated: 2/4/2026 7:57 AM Page 11 Recommended Action
Staff recommends that the City Council:

1. Adopt the attached resolution certifying the attached Environmental Impact Report for the Memorial Park Redevelopment and Expansion Project;

2. Adopt mitigation measures set forth in the Environmental Impact Report; and

3. Approve the revised plan and direct staff to proceed with design development and construction documents for Phases 1 and 2 of the Memorial Park Redevelopment and Expansion Project.

11.E. Establishment of a Santa Monica Restorative Justice Program Recommended Action
Staff recommends that the City Council establish the Santa Monica Restorative Justice Program by taking the following actions:

1. Establish a dedicated Restorative Justice Fund by allocating the $3.5 million received by the City following adoption of the Second Amendment to the Development Agreement with the RAND Corporation.

2. Create a formal City Council established Santa Monica Restorative Justice Commission to develop Restorative Justice Program details and criteria.

3. Authorize staff to secure the services of an independent administrator to support the efforts of the Restorative Justice Commission in developing and administering the City’s Restorative Justice Program.

4. Consider a future allocation of the remaining $2 million in funding that the City will receive from the RAND Corporation, which will occur within 3 years based on the Second Amendment to the Development Agreement with RAND Corporation, to the Restorative Justice Fund.

12. PUBLIC HEARINGS

12.A. Public Hearing and Adoption of a Resolution Approving and Adopting “Yield Right-of-Way” Signage on Big Blue Bus Buses Pursuant to Assembly Bill 1904 Recommended Action
Staff recommends that the City Council:

1. Adopt a finding of no possibility of significant effect pursuant to Section 15061(b)(3) of the California Environmental Quality Act (CEQA) Guidelines; and

2. Adopt a resolution approving and adopting the “Yield Right-of-Way” signage on Big Blue Bus buses

13. REPORTS OF BOARDS AND COMMISSIONS
No items

14. RESOLUTIONS
No items

15. WRITTEN COMMUNICATIONS OTHER THAN REPORTS OF COMMISSION AND

OFFICERS
City of Santa Monica Generated: 2/4/2026 7:57 AM Page 12 No items

16. COUNCILMEMBER DISCUSSION ITEMS

16.A. Selection of Councilmembers to Participate in SCAG Regional Council District 41 Special Election
Recommended Action
Staff recommends that the City Council:

1. Select five of its seven Councilmembers available to attend the Westside Cities Council of Governments (WSCCOG) Board Meeting to participate in the Southern California Association of Governments (SCAG) Regional Council District 41 Special Election by each casting one of the City’s five authorized votes;

2. Designate a sixth Councilmember as an alternate, authorized to cast a vote in the event that one of the initially selected five Councilmembers is unable to cast a vote;

3. Authorize the seventh Councilmember to cast a vote only if fewer than five votes have been cast on behalf of the City after all other authorized Councilmembers present have cast their votes; and

4. Adopt a finding of no possibility of significant effect pursuant to Section 15061(b)(3) (Common Sense Exemption) of the California Environmental Quality Act (CEQA) Guidelines.

16.B. Recommendation to accept Melanie Luthern Allen's resignation from the Personnel Board and authorize the City Clerk to publish the vacancy

16.C. Request of Mayor Torosis and Councilmembers Hall and Raskin to direct the City Manager and City Attorney to evaluate and advance targeted affordability strategies addressing food costs, early-childhood expenses, worker wage protection, consumer pricing fairness, and tenant displacement, using proven local and national models.

16.D. Request of Councilmembers Hall and Zernitskaya that the Council direct City Staff to publicly comment on proposed federal rules and consider joining litigation to protect gender-affirming healthcare for Transgender, Gender Diverse, and Intersex youth.

16.E. Request of Mayor Pro Tem Zwick and Councilmember Hall that the City Council direct the City Manager to formalize a policy with regard to curb ramp design standards in the city.

16.F. Request of Mayor Torosis, Councilmember Snell and Councilmember Zernitskaya to Pursue Santa Monica Entry into the 2027 Tournament of Roses Parade through a Community-led Planning, Fundraising and Volunteer Effort

16.G. Request of Mayor Torosis, Councilmember Snell, and Councilmember Hall to Strengthen Safety, Accessibility, and Enforcement on the Santa Monica’s Pedestrian and Bike Paths
City of Santa Monica Generated: 2/4/2026 7:57 AM Page 13

16.H. A request of Councilmember Negrete that the City Council consider support directing staff to analyze process improvements for City Council Meetings.

16.I. A request of Councilmember Negrete that the City Council Consider Directing the City Manager to Agendize the ONESAMO People’s Academy and provide an update on the timeline and launch of the program.

ADJOURNMENT
Agendas and reports are accessible on the City's webpage at www.smgov.net/council/agendas. They are also available at the City Clerk's Office and in alternate formats upon request. For a free email subscription to the City Council Agendas, please contact the City Clerk’s Office at (310) 458-8211 or [email protected].

Members of the public unable to attend a meeting but wishing to comment on an item(s) listed on the agenda may submit written comments prior to the meeting by meeting by mailing them to: City Clerk, 1685 Main Street, Santa Monica, CA 90401 or to [email protected]. Written comments received from the public by 12 PM on the day of the City Council meeting will be distributed to the City Council prior to the meeting and posted online. Members of the public who submit written public comment on an agenda item may be subject to the Levine Act which requires disclosure of campaign contributions of more than $500 to an officer of the City within the preceding 12 months.

City Hall and the Council Chambers are wheelchair accessible. If you require any special disability related accommodations to either attend or provide public testimony at a Council meeting (i.e. sign language interpreting, access to an amplified sound system, remote option, etc.), please contact the City Clerk’s Office at (310) 458-8211 or TDD: (310) 917- 6626 or via email at [email protected] at least 72 hours prior to the scheduled meeting. Best efforts shall be made to accommodate requests received after the 72-hour deadline. In the case of special meetings, requests should be submitted as early as possible, but no later than noon the day of the special Council meeting.

Si desea comunicarse con alguien en español, llame a nuestra oficina al (310) 458-8211 y pida hablar con Esterlina Lugo.

Santa Monica Blue Bus Lines #1, #2, #3, #5, #9 and the EXPO Line serve City Hall.

Parking is available on Main Street, on Olympic Drive, and in the Civic Center Parking Structure (validation free).

City Council
Report
City Council Meeting: January 27, 2026
Agenda Item: 1.A
1 of 1
To: Mayor and City Council
From: Denise Anderson Warren, Interim City Clerk, Records and Election Services Department
Subject: Written Comments
Prepared By: David Yakobson, Staff Assistant III
Approved Forwarded to Council
Attachments:

A. Written Comments

1.A
Packet Pg. 14

LICENSOR ESTOPPEL CERTIFICATE AND AGREEMENT
(Soleil Satnam)
THIS LICENSOR ESTOPPEL CERTIFICATE AND AGREEMENT (this "Estoppel") is entered into by COMMUNITY CORPORATION OF SANTA MONICA, a California nonprofit public benefit corporation (the "Licensor") and •••••••It an individual, d/b/a ••••• (collectively, the "Licensee"), in favor of CALIFORNIA COMMUNITY REINVESTMENT CORPORATION, a California nonprofit public benefit corporation ("CCRC"), as follows:

RECITALS:

A. The 1819 PICO BLVD., LP., a California limited partnership (the "Landlord"), is the fee simple owner of that certain real property located in Santa Monica, County of Los Angeles, State of California more particularly described in Exhibit A attached hereto (the "Property").

B. The improvements located on the Property consist of, among other things, 47 affordable residential units plus one manager's unit, and approximately 4, 174 rentable square feet of commercial space located on the ground floor of the Project (the "Original Premises"). Landlord and Licensor, as tenant, have entered into that certain Nonresidential Lease dated as of March 4, 2021 (the "Master Lease") whereby Licensor is leasing the Premises from Landlord.

C. Licensor has entered into that certain License Agreement executed on September 29, 2023 with Licensee, (the "License Agreement"), pursuant to which Licensor is granting to Licensee a nontransferable revocable right for the temporary use of and right to occupy approximately 100 square feet of the Original Premises (the "Premises").

D. Bank of America, N.A., a national banking association ("Bank"), made a $24,670,349.00 construction loan to Landlord (the "Loan") pursuant to that certain Construction and Permanent Loan Agreement (Affordable Housing - California) dated as of April 6, 2021, by and between Landlord, as borrower, and Bank, as amended by that certain First Loan Modification Agreement dated March 24, 2022, that certain Second Loan Modification Agreement dated January 17, 2023, and that certain Third Loan Modification and Extension Agreement dated October 18, 2023 (as the same from time to time be amended, modified, extended, renewed or restated, the "Loan Agreement"), to finance construction of 47 units of affordable housing and other improvements at the Property. The Loan is evidenced by that certain Promissory Note dated as of April 6, 2021 (the "Note"), made by Landlord to the order of Bank, in the aggregate principal amount of $24,670,349.00, and is secured by, among other things, that certain Construction and Permanent Deed of Trust, Assignment of Leases and Rents, Security Agreement and Fixture Filing (the "Deed of Trust"), by Landlord for the benefit of Bank, dated as of April 6, 2021 and recorded on April 12, 2021, as Instrument No. 20210570879 in the Official Records of Los Angeles County, California (the "Official Records"), encumbering Landlord's fee interest in and to the Property. The Loan Agreement, Note, Deed of Trust and all other documents executed and delivered in connection with the Loan, as the same may from time to time be amended, restated or otherwise modified, are herein sometimes collectively referred to as the "Loan Documents·.

E. Pursuant to that certain Loan Purchase Agreement dated as of April 6, 2021, as amended by that certain as amended by that certain First Amendment to Loan Purchase Agreement dated as of September 11, 2023 (collectively, the "Loan Purchase Agreement"), CCRC agreed under certain conditions to purchase the Loan made by Bank to Landlord. CCRC, now, intends to purchase the Loan, including, without limitation, Bank's first lien deed of trust encumbering Landlord's interest in and to the Property, at Conversion (as defined in the Loan Purchase Agreement). As such, CCRC desires certain information about the status of the License Agreement.

NOW THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto hereby represent, warrant and agree as follows:
1 Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 15
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 16
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 17
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 18
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 19
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 20
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 21
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Increase in Small Prop
Planes Circling East Venice
Update: January 27, 2025
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 22
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 4,679
3,455
4,7324,669
5,320
4,3244,411
5,887
4,807
4,038
5,692
4,519
4,232
4,697
5,918
6,569
6,903
5,985
7,2087,186
8,1548,296
6,404
0 1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
Jan-24
Feb-24
Mar-24
Apr-24
May-24
Jun-24
Jul-24
Aug-24
Sep-24
Oct-24
Nov-24
Dec-24
Jan-25
Feb-25
Mar-25
Apr-25
May-25
Jun-25
Jul-25
Aug-25
Sep-25
Oct-25
Nov-25
Itinerant Operations Local Operations
SMO Total Operations (Take-offs and Landings)
• Total operations is a function of local (stays within the traffic pattern airspace) and itinerant (leaves the traffic pattern airspace) • YTD Nov-25, total operations are up 38% YoY which is almost 20,000 more take-offs and landings vs. last year or 1,800 more per month • 10 out of the 11 months in 2025 have seen an increase in total operations • The increase is total operations is entirely driven by local operations which are up 102% YoY and have increased every month in 2025 2 Total Operations Operations Data
_________________________________________________________________________________________ Source: Air Traffic Activity System (ATADS)
Note: Report created on Wed Jan 7 17:53:49 EST 2026
(1) Underlying data pulled was operations which includes take-offs and landings.

Itinerant Local Total Change Change Total Operations
Date Operations Operations Operations MoM YoY YTD Nov-24 52,014 Jan-24 3,033 1,646 4,679 26% 9% YTD Nov-25 71,552
Feb-24 2,355 1,100 3,455 -26% -16% Increase (#) 19,538
Mar-24 2,850 1,882 4,732 37% 7% Increase (%) 38%
Apr-24 3,018 1,651 4,669 -1% -14%
May-24 3,121 2,199 5,320 14% -1% Average Operations per Month Jun-24 2,837 1,487 4,324 -19% -22% YTD Nov-24 4,729
Jul-24 3,058 1,353 4,411 2% -14% YTD Nov-25 6,505
Aug-24 3,800 2,087 5,887 33% 12% Increase (#) 1,776
Sep-24 2,815 1,992 4,807 -18% 0% Increase (%) 38%
Oct-24 2,795 1,243 4,038 -16% -19%
Nov-24 2,930 2,762 5,692 41% 36% Maximum Operations in a Month Dec-24 2,695 1,824 4,519 -21% 22% YTD Nov-24 (Nov-24) 5,887 Jan-25 2,432 1,800 4,232 -6% -10% YTD Nov-25 (Oct-25) 8,296 Feb-25 2,571 2,126 4,697 11% 36% Increase (#) 2,409
Mar-25 2,741 3,177 5,918 26% 25% Increase (%) 41%
Apr-25 3,035 3,534 6,569 11% 41%
May-25 2,922 3,981 6,903 5% 30% # of Mos with Incr. in Ops (YTD Nov-25) Jun-25 2,863 3,122 5,985 -13% 38% MoM 7
Jul-25 3,129 4,079 7,208 20% 63% YoY 10
Aug-25 3,326 3,860 7,186 0% 22%
Sep-25 3,332 4,822 8,154 13% 70%
Oct-25 3,409 4,887 8,296 2% 105%
Nov-25 2,542 3,862 6,404 -23% 13%
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 23
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 24
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 25
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 26
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 27
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 28
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 29
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Nothing About
Us Without Us
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 30
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 4-2 Vote
Dissenters:
• Mayor
Caroline
Torosis
• Dan Hall
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 31
Attachment: Written Comments [Revision 3] (7535 : Written Comments) “I’m really worried about
all the units going up.

There are no units that we
know of that are ADA
approved. They are still
doing offsite affordable
housing.”
Commissioner Gordon
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 32
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 33
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 34
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 35
Attachment: Written Comments [Revision 3] (7535 : Written Comments) “Going back years, when
we’re one seat away and
multiple members would
have signed in because they
have disabilities that
prevented them coming inperson.”
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 36
Attachment: Written Comments [Revision 3] (7535 : Written Comments) “Can other commissions
attend the meeting virtually?
I had a medical condition so
I couldn’t come. I’m still
under treatment.”
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 37
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Reasonable Accommodation
”A reasonable accommodation is a
modification or adjustment to a job, the work
environment, or the way things are usually
done during the hiring process.”
-Office of Disability Employment Policy
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 38
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 39
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 40
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 41
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 42
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 43
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 44
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 45
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 46
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 47
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 48
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 49
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 50
Attachment: Written Comments [Revision 3] (7535 : Written Comments) Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 51
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 1 David Yakobson
From: Devyn H Cheah <[email protected]>
Sent: Tuesday, January 27, 2026 2:10 PM
To: councilmtgitems
Subject: Houselessness in Santa Monica, Revoke Municipal Code Sections 4.08.095 and 4.08.097

EXTERNAL
Dear Santa Monica City Council Members,
As high school students in Santa Monica, we urge our city officials to end the criminalization of our unhoused neighbors. The criminalization of unhoused people is a widespread issue across the United States, where laws and policies disproportionately target individuals experiencing houselessness.

Criminalization of unhoused people is cruel. It punishes them for poverty and lacking housing. It results in incarceration and destruction of their property. It makes it harder for them to secure employment and housing. Channeling resources towards punitive measures is an economic burden for Santa Monica taxpayers, is ineffective at tackling the core issue of houselessness, and diverts from real solutions, especially permanent housing.

In 2023, nearly 67% of combined Santa Monica Police Department arrests and citations targeted unhoused individuals, mainly for low-level crimes linked to living and survival conditions. Laws like sections 4.08.095 and 4.08.097 of the Santa Monica Municipal Code (SMMC) directly target and criminalize unhoused people, making their survival even harder.

We need legislation that protects, rather than punishes, members of our community. We demand the repeal of SMMC sections 4.08.095 and 4.08.097. We also urge you to support passage of state and federal laws to protect our unhoused neighbors from punitive local laws and policies that effectively criminalize their houselessness. If there are state and federal laws against criminalization, then surrounding cities can’t aggressively criminalize and force their unhoused people into Santa Monica.

It's not just about decriminalizing houselessness—it’s about humanizing our approach to this crisis and ensuring human rights are maintained regardless of housing status. It is a moral and societal obligation for the City of Santa Monica to implement constructive and compassionate solutions that focus on helping already unhoused people get into housing that is permanent, stable, affordable, and meets all the criteria of their human right to housing.

Please, stand with us in demanding justice and fairness for our unhoused neighbors. We have signed this petition to show our support for the repeal of SMMC sections 4.08.095 and 4.08.097 and the passing of state and federal laws prohibiting criminalization of unhouse people.

Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 52
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 2 David Yakobson
From: Marilyn Minton <[email protected]>
Sent: Tuesday, January 27, 2026 3:27 PM
To: Dan Hall; councilmtgitems
Subject: ICE Response

EXTERNAL
Hi Dan and the rest of City Council,
I'm a concerned citizen in mid-city Santa Monica. Unfortunately I cannot attend tonight's City Council meeting, but I would like to do so in the future. Is there a way I can be notified of the schedule in the future and when the public is able to make comment?
Specifically, I'd like to know what City Council is doing to prepare for ICE Raids in our community. I think we've all been amazed by the bravery, coordination, and community care on display in Minneapolis. However, it's basically been grassroots led, with no protection from elected leaders and local police. ICE has already targeted LA, and beloved community members on Pico were targeted recently. We need a plan for Santa Monica. Will SMPD protect the people against armed agents acting without jurisdiction, blatantly violating the law, assaulting, and now murdering people? If the situation descends to the chaos unfolding in Minneapolis, will we establish a rent moratorium so that our at-risk neighbors, who cannot safely go to work, are also protected from losing their homes? What protections are we setting up for children and our schools? The majority of Americans want to see ICE abolished, and I feel pretty confident the vast majority of Santa Monicans don't want them here terrorizing our neighbors. What are you doing to prepare for this threat?
Thanks so much for your work, and I look forward to your response. --
Marilyn Minton
[email protected]
(443) 955-8401
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 53
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 1 David Yakobson
From: Kate Staben <[email protected]>
Sent: Tuesday, January 27, 2026 10:04 AM
To: Council Mailbox; councilmtgitems; Caroline Torosis; Jesse Zwick; Lana Negrete; Dan Hall; Ellis Raskin; Barry Snell; Natalya Zernitskaya
Subject: 90 minute free parking

Routine activities like fitness classes, dining, and errands now come with added costs that make downtown Santa Monica less attractive, resulting in lost foot traffic, lost sales, and long-term harm to small businesses and city revenue.

This is an unfair cost put upon residents and business due to poor financial planning and lawsuits that leadership should take responsibility for. Lack of oversight is your problem, not your constituents.

I urge the Council to reconsider this policy and restore parking options that support short, repeat visits and keep local dollars in Santa Monica.
--
Kate Staben
424.212.2891
www.kateleesunday.com
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 54
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 1 David Yakobson
From: Kayla Allen <[email protected]>
Sent: Monday, January 26, 2026 9:53 PM
To: Lana Negrete; Caroline Torosis; Dan Hall; Ellis Raskin; Barry Snell; Natalya Zernitskaya; Jesse Zwick; councilmtgitems
Subject: Please reconsider the parking proposal and maintain parking policies that support local businesses

EXTERNAL
Dear City Council Members,
As a Santa Monica constituent, downtown consumer, and small business owner, I strongly oppose the proposed reduction of free parking from 90 minutes to 30 minutes.

Even before this change has taken effect, the announcement alone has had a negative impact. My clients have expressed frustration and concern, and many have told us directly that reduced free parking would make them less likely to visit downtown Santa Monica or participate in routine activities such as fitness classes, dining, and quick errands.

This early response is a clear indicator of how sensitive consumer behavior is to accessibility, ease, and convenience.

From a business perspective, this is particularly alarming. January 2026 sales are already down significantly compared to January 2025, even though last year’s numbers were affected by a natural disaster that disrupted normal operations. The downtown core is suffering, and my business—a fitness studio—has been directly impacted by the broader economic downturn in Santa Monica. Introducing additional deterrents to customer visits under these conditions risks further accelerating declines in foot traffic and local spending.

I urge the Council to reconsider this proposal and maintain parking policies that support local businesses, encourage repeat visits, and keep consumer dollars in Santa Monica. My business depends on it.

Sincerely,
Kayla Allen
Owner Pure Barre Santa Monica
Cell (310) 745.8500
[email protected]
www.purebarre.com
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 55
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 2 David Yakobson
From: Hattie Chou <[email protected]>
Sent: Monday, January 26, 2026 9:30 PM
To: Council Mailbox; councilmtgitems
Cc: Lana Negrete; Dan Hall; Ellis Raskin; Barry Snell; Natalya Zernitskaya Subject: New Parking Policy Driving Revenue Out of Santa Monica

EXTERNAL
Dear City Council Members,
I am writing as a Santa Monica constituent, frequent downtown consumer, and commercial real estate broker (I have brought multiple new retail businesses into Santa Monica as a broker, successfully marketing and negotiating several retail leases that’s resulted in long term signed lease agreements) to express strong opposition to the recent change reducing free parking from 90 minutes to 30 minutes.

This policy is not merely inconvenient — it is actively undermining Santa Monica’s economic competitiveness. Downtown businesses depend heavily on short, repeat visits for fitness classes, personal services, dining, and retail. By eliminating the 90-minute free parking window, the City has effectively imposed a new cost on routine consumer activity, making Santa Monica a less attractive option than neighboring areas.

The impact is already tangible. Many residents, including myself and others in my community, are shifting our spending to nearby cities such as West Los Angeles, where parking policies better align with everyday consumer behavior. For example, groups who regularly attended fitness studios in Santa Monica are now attending studios outside the city. This represents a direct and recurring loss of revenue — not just for individual businesses but for Santa Monica’s broader sales tax base.

At a time when downtown Santa Monica is working to recover foot traffic and stabilize small businesses, policies that discourage local spending are counterproductive. Cities compete for consumers, and parking accessibility is a key factor in that competition. When consumers choose to spend their money elsewhere, Santa Monica loses not only parking revenue but far more significant downstream economic activity.

I urge the Council to immediately reconsider this policy and evaluate it through a revenue and competitiveness lens. Restoring the 90-minute free parking period, expanding validation options, or adopting a tiered structure that supports short visits would better align with the economic realities of downtown commerce.

Santa Monica should be making it easier, not harder, for residents and visitors to spend money locally. I respectfully ask the Council to reconsider this decision before further economic damage is done.

Sincerely,
Hattie
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 56
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 3 David Yakobson
From: kayla sezak <[email protected]>
Sent: Monday, January 26, 2026 9:07 PM
To: Council Mailbox; councilmtgitems
Subject: Parking Policy Is Actively Driving Revenue Out of Santa Monica

EXTERNAL
Dear City Council Members,
I am writing as a Santa Monica constituent and frequent downtown consumer to express strong opposition to the recent change reducing free parking from 90 minutes to 30 minutes.

This policy is not merely inconvenient —it is actively undermining Santa Monica’s economic competitiveness. Downtown businesses depend heavily on short, repeat visits for fitness classes, personal services, dining, and retail. By eliminating the 90-minute free parking window, the City has effectively imposed a new cost on routine consumer activity, making Santa Monica a less attractive option than neighboring areas.

Santa Monica should be making it easier — not harder — for residents and visitors to spend money locally. I respectfully ask the Council to reconsider this decision before further economic damage is done.

Sincerely,
A Santa Monica constituent and downtown consume
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 57
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 4 David Yakobson
From: Nancy Hicks <[email protected]>
Sent: Monday, January 26, 2026 11:37 PM
To: councilmtgitems
Cc: Lana Negrete; Ellis Raskin; Dan Hall; Jesse Zwick; Natalya Zernitskaya; Barry Snell; Caroline Torosis
Subject: OPPOSE Changes to Parking Rates in Downtown

EXTERNAL
Dear Mayor Negrete and City Councilmembers,
As Santa Monica constituents and downtown consumers, we strongly oppose the reduction of free parking from 90 minutes to 30 minutes.

This change makes coming to Santa Monica less attractive for routine activities, dining, fitness classes and shopping.

Please reconsider this policy change.

Sincerely,
Nancy & Wes Hicks
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 58
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 5 David Yakobson
From: Karla LeCroix <[email protected]> on behalf of Karla LeCroix <[email protected]>
Sent: Monday, January 26, 2026 11:52 PM
Subject: Free Parking reduction (OPPOSE)

EXTERNAL
Dear City Council Members,
As a Santa Monica constituent and downtown consumer, I strongly oppose the reduction of free parking from 90 minutes to 30 minutes. This change is already driving consumers and their spending out of Santa Monica and into neighboring cities with more competitive parking policies. Routine activities like fitness classes, dining, and errands now come with added costs that make downtown Santa Monica less attractive, resulting in lost foot traffic, lost sales, and long-term harm to small businesses and city revenue. I urge the Council to reconsider this policy and restore parking options that support short, repeat visits and keep local dollars in Santa Monica.

Sincerely,
Karla LeCroix
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 59
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 6 David Yakobson
From: Joyce Urode <[email protected]>
Sent: Tuesday, January 27, 2026 7:39 AM
To: Caroline Torosis; Natalya Zernitskaya; Jesse Zwick; Ellis Raskin; Dan Hall; Barry Snell; councilmtgitems; Council Mailbox
Subject: OPPOSE REDUCTION OF PARKING

EXTERNAL
Dear City Council Members,
As a Santa Monica constituent and downtown consumer, I strongly oppose the reduction of free parking from 90 minutes to 30 minutes.

This change is already driving consumers and their spending out of Santa Monica and into neighboring cities with more competitive parking policies.

I urge the Council to reconsider this policy and restore parking options that support short, repeat visits and keep local dollars in Santa Monica.

Sincerely,
Joyce Urode
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 60
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 1 David Yakobson
From: John Alle <[email protected]>
Sent: Wednesday, January 21, 2026 9:12 AM
To: The Santa Monica Coalition
Subject: SANTA MONICA NEEDS DOGE

EXTERNAL
膆膾膿臀 Santa Monica needs DOGE. Help us stop FRAUD.
@potus @rapidresponse
47 @secscottbessent @USAttyEssayli @stephenM @america @elonmusk Insta
https://www.instagram.com/reel/DTx8-Qlgsz9/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA== YouTube
https://youtu.be/A4Tz2a2-oms
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 61
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 4 David Yakobson
From: John Alle <[email protected]>
Sent: Thursday, January 22, 2026 8:53 AM
To: The Santa Monica Coalition
Subject: This Week's Homeless Counts

EXTERNAL
This week's 'Point-in-Time' Citizen HOMELESS COUNTS across Santa Monica & LA Cnty: Glorified govt. imitation of what the RAND Corp does EVERY 2 MONTHS. Who's more accurate?
County and City trying to justify WASHING MORE CASH from Federal Government. FRAUD and PR Stunt.

Insta
https://www.instagram.com/reel/DT0eBT3goa_/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA== YouTube
https://youtu.be/KWTvnW5SmY4
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 62
Attachment: Written Comments [Revision 3] (7535 : Written Comments) 5 David Yakobson
From: John Alle <[email protected]>
Sent: Friday, January 23, 2026 10:12 AM
To: The Santa Monica Coalition
Subject: One Year Later

EXTERNAL
One year later, John Alle questions LA Fire Chief Jaime Moore about how the Palisades Village Shopping Center had water, yet the nation’s largest fire department did not. Chipotle survived while Corpus Christi Church was sacrificed. Last evening LA's Fire Chief couldn't answer how one man had more water than the entire LAFD.

Insta
https://www.instagram.com/reel/DT3I_MKAqd7/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA== YouTube
https://youtu.be/AZFLJ23h_lM
Item 1
January 27, 2026
Item 1
January 27, 2026

1.A.a
Packet Pg. 63
Attachment: Written Comments [Revision 3] (7535 : Written Comments) City Council
Report
City Council Meeting: January 27, 2026
Agenda Item: 2.A
1 of 1
To: Mayor and City Council
From: Oliver Chi, City Manager, City Manager's Office
Subject: Proclamation: Black History Month
Prepared By: Sergio Ramirez, Chief of Staff
Approved Forwarded to Council

2.A
Packet Pg. 64
City Council
Report
City Council Meeting: January 27, 2026
Agenda Item: 4.A
1 of 10
To: Mayor and City Council
From: Rick Valte, Public Works Director, Public Works, Engineering and Street Services
Subject: Award Bid SP2666-CT and the Construction Contract to Big Ben Inc., and RFP SP2666-CM and the Construction Management Agreement to Z&K Consultants, Inc., for the FY2024-25 Annual Water, Wastewater, and NonPotable Water Main Replacement Project Recommended Action
Staff recommends that the City Council:

2. Award Bid #SP2666-CT to Big Ben Inc. to provide construction services for the FY 2024/25 Annual Water, Wastewater, and Non-Potable Water Main Replacement Project for the Public Works Department;

3. Authorize the City Manager to negotiate and execute a contract with Big Ben Inc. in an amount not to exceed $18,729,326 (including a 15% contingency);

6. Authorize budget amendments as outlined in the Financial Impacts and Budget Actions section of this report (requires 5 votes).

Summary
To ensure the delivery of safe, high quality and reliable water supply and wastewater services to the residents and business owners of Santa Monica, the City is required to replace the pipes and the facilities that are approaching the end of their useful lives. The

4.A
Packet Pg. 65
2 of 10
FY 2024/25 Annual Water, Wastewater, and Non-Potable Water Main Replacement Project (Project) upholds the City’s commitment to addressing the maintenance and improvements necessary to ensure these utility systems maintain a high level of service throughout the City. The overall project is divided into five coordinated sub-projects to streamline construction, covering potable and non-potable water main replacement, valve replacement, wastewater main replacement, and an architectural façade wall extension.

Staff recommends Big Ben Inc. to provide construction services for the Project in an amount not to exceed $18,729,326 (including a 15% contingency). Staff also recommends Z&K Consultants, Inc. to provide construction management services for the FY 2024/25 Annual Water, Wastewater, and Non-Potable Water Main Replacement Project and FY 2025/26 Annual Paving Project in an amount not to exceed $1,500,000.

Discussion
The City owns, operates, and maintains a 205-mile network of water distribution pipelines and six miles of recycled water mains, with pipeline sizes ranging from 6 to 36 inches. It also owns, operates and maintains an extensive sanitary sewer collection system, which includes approximately 154 miles of wastewater pipelines. Over time, the useful life of these pipelines diminishes due to age, soil conditions, and corrosion buildup. To address this, the City replaces an average of approximately 10,000 linear feet of water pipes and replaces or rehabilitates nearly 8,000 linear feet of wastewater pipes annually. These efforts support the 100-year replacement cycle recommended by the City Council-approved 2018 Updated Sustainable Water Master Plan (Attachment B) and the 2017 Sanitary Sewer System Master Plan (SSSMP) (Attachment A).

The FY 2024/25 Annual Water, Wastewater, and Non-Potable Water Main Replacement Project would include:

Project A: Annual Water Main Replacement Project

4.A
Packet Pg. 66
3 of 10
This project would replace approximately 12,100 linear feet of 4”, 8”, 10”, and 12” water mains; 4” and 6” fire and domestic services; 14 fire hydrants; and one hundred thirtyone 1” and 2” service laterals and water meters.

Project B: Annual Non-Potable Water Main Project
The City is committed to expanding the Non-Potable Water Network as a critical component in achieving the City’s goal of water self-sufficiency and enhanced drought resiliency. This project would install 1,760 linear feet of 12” non-potable water main.

Project C: Valve Replacement Project
The City continuously works to improve the reliability and operational flexibility of its water distribution network by targeting valves that are broken, inoperable, or at the end of their service life. Properly functioning valves are critical for isolating pipeline segments during maintenance or emergency shutdowns, minimizing service disruptions, and maintaining water quality. This project would include the removal and replacement of eight (8) defective 8-inch and 12-inch valves located at key intersections across the City, including Broadway and 10th Court, Ocean Park Boulevard, and Lincoln Boulevard. Additionally, six (6) fire hydrant valves would be repaired.

Project D: Annual Wastewater Main Replacement Project
This project provides annual repair and replacement of sanitary sewer lines throughout the City. This project would include replacing approximately 6,570 linear feet of 8” and 10” wastewater mains; 133 sewer service laterals; install two new sewer access vaults; and spray line 43 existing access vaults.

Project E: SP2666 – Architectural Façade Wall Extension Project The City places importance on maintaining and enhancing the functional and visual quality of its facilities. To meet heightened security requirements, this project involves increasing the height of the existing Our City, Our Water architectural façade wall at three City water-well sites located along the Olympic Boulevard median between 26th Street and Centinela Avenue.

4.A
Packet Pg. 67
4 of 10
Construction Management Services
The recommended firm would provide construction management services for two projects: the FY 2024/25 Annual Water, Wastewater, and Non-Potable Water Main Replacement Project and FY 2025/26 Annual Paving Project. The firm would be responsible for coordinating weekly progress meetings; reviewing contractor materials and submittals; observing the contractor’s work to ensure construction adheres to project design plans and specifications; answering contractor questions in the field; preparing daily reports; capturing and maintaining progress photos; coordinating with various City departments; distributing construction notifications; and addressing questions or concerns from the public. With a significant number of City projects currently under construction, City staff do not have the capacity to inspect and manage these two large-scale projects, which require full-time oversight.

Vendor Selection – Construction Services
Bidder Recommendation
Best Bidder Big Ben Inc.

Evaluation
Criteria
The ability, capacity and skill of the bidder to perform the services; the capacity of the bidder to perform the contract within the time specified, the sufficiency of the bidder’s financial resources, reputation and experience of the bidder; The City is not required to select the bid with the lowest price.

Municipal Code SMMC 2.24.180
Bid Data
Date
Posted Posted On Advertise In(City Charter & SMMC)
Vendors
Downloaded
Date Publicly
Opened
10/02/2025 City's Online
Bidding Site
Santa Monica
Daily Press
125 11/20/2025
Submittals Received
Big Ben Inc. $ 16,286,370 Blois Construction, LLC $ 24,690,228 Dominguez General
Engineering, Inc. $ 14,521,858 Ramona, Inc. $ 20,683,838

4.A
Packet Pg. 68
5 of 10
Construction Management and Observation Services
Best Bidder Justification
Staff recommends awarding the contract to Big Ben Inc. As the lowest qualified bidder, Big Ben Inc. was determined to be the best bidder based on its competitive bid price, proven ability, capacity, and skill to perform pipeline work, as well as its demonstrated capacity to complete the contract within the specified timeframe. In addition, Big Ben Inc. has sufficient financial resources to support the project and holds a strong reputation within the industry. The lowest bidder, Dominguez General Engineering, Inc., did not meet the project’s minimum requirements for construction experience and, therefore, was not considered a responsive bidder.

Pre-Qualified Firms
Accenture Infrastructure & Capital Projects Maestro Development Albert A. Webb Associates MNS Engineers, Inc.

Arcadis U.S., Inc. P2S LP
Berg & Associates, Inc. Psomas
Cannon Corporation Southstar Engineering & Consulting, Inc.

Cumming Management Group, Inc Transtech Engineers, Inc.

Dewberry Design-Builders Inc. Vanir Construction Management, Inc.

Fountainhead Consulting Corporation Willdan Engineering Ghirardelli Associates, Inc. Z&K Consultants, Inc.

Jacobs Project Management Co
Pre-Qualification Criteria
Evaluation
Criteria
The ability, capacity, and skill of the bidder to perform the services; the capacity of the bidder to perform the contract within the time specified; the sufficiency of the bidder’s financial resources; and the reputation and experience of the bidder/
Municipal Code SMMC 2.24.190

4.A
Packet Pg. 69
6 of 10
Justification to Award
The shortlist was created by way of the Request for Qualifications (RFQ) process.

Twenty-nine firms submitted proposals in response to the RFQ for construction management and observation services. Statements of qualifications were evaluated by staff from Architectural Services and the Engineering and Street Services Division.

Based on their qualifications and directly related experience providing similar services for municipal agencies, staff identified the best-qualified firms and established a list of pre-qualified firms. These pre-qualified firms were invited to participate in the Request for Proposals (RFP) process to provide construction management and observation services.

Request for Proposals - Construction Management Services RFP Information
Best Qualified Firm Z&K Consultants, Inc.

Evaluation Criteria The quality of the services offered; the ability, capacity and skill of the personnel to perform the services; the capacity of the bidder to perform the contract within the time specified; the sufficiency of the bidder’s financial resources; the character, integrity, reputation, judgment, training, experience and efficiency of the bidder;
Municipal Code SMMC 2.24.190
RFQual Data
Date
Posted Posted On
Advertised In
(City Charter &
SMMC)
Vendors
Downloaded
Submittals
Received
Date
Publicly
Opened
01/09/2025 City's Online
Bidding Site
Santa Monica
Daily Press 182 29 02/10/2025
Submittals Received
Berg & Associates, Inc. Cannon Corp.

4.A
Packet Pg. 70
7 of 10
RFP Data
Date
Posted Posted On
Advertise In
(City Charter & SMMC)
Vendors
Downloaded
Date Publicly
Opened
10/10/2025 City's Online
Bidding Site
Santa Monica Daily
Press
11 10/28/2025
Community Outreach
Construction is expected to begin in April or May 2026 and last approximately 24 months. Prior to and during construction, City staff and Z&K Consultants, Inc. would distribute notifications to adjacent properties, neighborhood groups, and surrounding areas regarding the project scope, construction schedule, potential impacts, and mitigation measures included in the traffic control plan. Periodic updates would be provided as necessary. Social media would also be used to alert the public to possible traffic delays during the project.

Environmental Review
The Project is categorically exempt pursuant to Sections 15301 and Section 15302 of the CEQA Guidelines. Section 15301 (Class 1 – Existing Facilities) of CEQA Guidelines Psomas Southstar / DCCM
Transtech Engineers, Inc. Willdan
Z&K Consultants
Best Bidder Justification
Z&K Consultants, Inc., is recommended to provide construction management services from an approved shortlist of pre-qualified firms. The shortlist was developed through a Request for Qualifications (RFQ) process. Seven firms submitted proposals in response to the subsequent Request for Proposals (RFP) for construction management services. The proposals were evaluated by staff from the Engineering and Street Services Division. Based on its qualifications, pricing, and directly related experience providing similar services for municipal agencies, staff recommends Z&K Consultants, Inc., as the best qualified firm to provide construction management services

4.A
Packet Pg. 71
8 of 10
exempts projects consisting of the minor alteration of existing public or private facilities involving negligible or no expansion of use. Section 15302 (Class 2 - Replacement/Reconstruction) of the CEQA Guidelines exempts projects involving the replacement/reconstruction of existing facilities, including the replacement of existing utility systems involving negligible or no expansion of capacity. The project would replace approximately 12,100 linear feet of existing water mains that are aging and inadequate. The project would also rehabilitate existing sewer mains, sewer manholes, and sewer service laterals. The project would not represent a substantial increase in capacity. Therefore, the replacement of existing water infrastructure under the project is exempt under Section 15301 and Section 15302. Furthermore, the installation of nonpotable water mains is statutorily exempt from CEQA pursuant to CEQA Section 21080.21 and is categorically exempt pursuant to Section 15304 of the CEQA Guidelines. Section 21080.21 exempts any project of less than one mile in length within the public street or right of way for the installation of a new pipeline or the maintenance, repair, restoration, replacement, or removal of an existing pipeline. Section 15304 (Class 4 – Minor Alterations in Land) exempts projects consisting of minor public or private alterations in the condition of land and/or vegetation. Therefore, the installation of new 1,760 linear feet non-potable water main mains is exempt under Section 21080.21 and Section 15304. Lastly, the architectural wall extension is exempt under Section 15303 of the CEQA Guidelines, which provides Class 3 exemption for the construction of new small structures.

In addition, none of the exceptions specified in Section 15300.2 of CEQA Guidelines would apply that would preclude the use of this CEQA exemption: The project site is not located in a sensitive environment, the project will not have a significant effect on the environment, the project would not damage scenic resources, the project would not be located on a hazardous waste site, and the project would not cause a change to a historical resource.

Past Council Actions

4.A
Packet Pg. 72
9 of 10
Meeting Date Description
9/26/2017
(Attachment A)
Approval of Sanitary Sewer Master Plan (SSSMP)
11/27/2018
(Attachment B)
Updated Sustainable Water Master Plans and Pathway to
Water Self-Sufficiency
11/15/2022
(Attachment C)
Award RFP #SP2666 to DRP Engineering, Inc. for the
design of Water, Wastewater, and Non-Potable Water Main Replacement Project
Financial Impacts and Budget Actions
Staff seeks authority to appropriate additional funds from the Water Fund to award a contract with Big Ben Inc. to provide construction services for the FY2024/25 Annual Water, Wastewater, and Non-Potable Water Main Replacement Project.

FY 2025-2026 Budget Changes
Release Funds Appropriate Funds
Account Number Amount Account Number Amount

50.335018 $256,513 C5004870.689520 $256,513
Total $256,513 Total $256,513
Contract Request - Construction
Funding
Source
FY 2025-26
Request
Amount
Future Years
Amount CIP Account # Total Contract Amount
Water Fund $1,398,086 $9,786,601 C5004840.689000 $11,184,687 Wastewater
Fund $718,260 $5,027,818 C5104860.689000 $5,746,078
Water Fund $0 $1,069,431 C5004870.689000 $1,069,431
Water Fund $166,868 $98,645 C5004870.689520 $265,513
Water Fund $57,952 $405,665 C5009050.689000 $463,617
$2,341,166 $16,388,160 Total $18,729,326
Staff seeks authority to approve available funding from the Water Fund, Wastewater Fund, and Gas Tax Fund to award a contract with Z&K Consultants, Inc. to provide

4.A
Packet Pg. 73
10 of 10
construction management services for the FY2024/25 Annual Water, Wastewater, and Non-Potable Water Main Replacement Project and FY 2025/26 Annual Paving Project.

Contract Request - Construction Management Services
Funding
Source
FY 2025-26
Request
Amount
Future
Years
Amount
CIP Account #
Total
Contract
Amount
Water Fund $181,697 $545,090 C5004840.689000 $726,787
Wastewater
Fund $84,336 $253,009 C5104860.689000 $337,345
Water Fund $20,417 $61,251 C5004870.689000 $81,668
Gas Tax
Fund $44,275 $0 C2604600.689610.98992 $44,275
Gas Tax
Fund $0 $309,925 C2604600.689610 $309,925
$330,725 $1,169,275 Total $1,500,000
Future year funding is contingent on Council budget approval.

Prepared By: Alisha Flores, Civil Engineer
Approved Forwarded to Council
Attachments:

A. Attachment A: Approval of Sanitary Sewer Master Plan (SSSMP) - Web Link B. Attachment B: Updated Sustainable Water Master Plans and Pathway to Water Self-Sufficiency - Web Link
C. Attachment C - Award RFP #SP2666 to DRP Engineering, Inc. for the design of Water of Wastewater Replacement Project - Web Link
D. Attachment D: Big Ben Inc. Oaks Initiative Disclosure Form E. Attachment E- Big Ben Inc. California Levine Act Disclosure F. Attachment F: Z&K Consultants, Inc. Oaks Initiative Disclosure Form G. Attachment G: Z&K Contantants, Inc. California Levine Act Disclosure

4.A
Packet Pg. 74
д
ว CITY OF SANTA MONICA OAKS INITIATIVE DISCLOSURE FORM
Kaiiln ١lfinl٠٠n٠
In ٥٢de٢ to facilitate compliance with the requl٢ements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a "public benefit.” If the "public benefit” Is sought by an entity, rather than an individual person, the information includes the name of every person who Is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity.

Public benefits include:

1. Personal services contracts in excess of $2ج,هه0 over any 12-month period:

2. Sale of material, equipment or supplies to the City in excess of $25,000 over a12- month period:

3. Purchase, sale or lease of real property to or from the City in excess of$25,000 over a 12- month period;

4. Non-competitive franchise awards with gross revenue of $50,000 or more inany 12-month period:

5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000;

6. Tax "abatement, exception, or benefit" of a value In excess of $5,000 in any 12- month period; or

7. Payment of “cash or specie" of a net value to the recipient of $10,000 In any 12- month period.

Name(s) of persons or entities receiving public benefit:

Name(s) of trustees, directors, partners, and officers: Чочс Name(s) of persons with more than a 10% equity, participation, or revenueInterest:

Prepared bv: SepSharifi CEO Title:
11-06-25 Slanature: د
Email. seP@b؛gbenengineeri^.com
Date:
(949) 660-9400 Phone:

FOR CITY USE ONLY:

Bid/PO/Contract# Permit#
N/A
N/A
N/A
N/A
N/A
N/A
Big Ben Inc
N/A
N/A

4.A.d
Packet Pg. 75
Attachment: Attachment D: Big Ben Inc. Oaks Initiative Disclosure Form [Revision 1] (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the c؛ty٠ł Santa
Mantea

CITY OF SANTA MONICA

CALIFORNIA LEVINE ACT DISCLOSURE
The Le٧¡ne Act prohibits City Officers from participating in any action related to a contract, license, permit, or entitlement if such Officer received campaign contributions totaling more than $500 within the previous twelve months, and for twelve months following the date of a final decision, from a party or participant to the proceeding, or their agent.

Section 84308(a)(4) of the Levine Act defines an "Officer" as follows: "Officer" means any elected or appointed officer of an agency, any alternate to an elected or appointed officer of an agency, and any candidate for elective office in an agency. The term "Officer” Is further defined 2 Cal.

Code Regs. Section 18438.1, which states:

An officer of an agency includes only those persons who make, participate in making, or In any way attempt to use their official position to influence a decision in the license, permit, or entitlement for use proceeding, or who exercise authority or budgeta^ control over the agency or officers who may do so, and:
(1) Serve in an elected position, including an official appointed to an elected position due to an interim vacancy or an election othewise canceled because the official was the sole candidate for the position:
(2) Serve as a member of a board or commission;
(3) Se^e as the chief executive of a state agency, or county, city or district of any kind; or (4) Have decision making authority with respect to the proceeding involving a license, permit, or other entitlement for use and Is also a candidate for elected office or has been a candidate for elective office in the 12 months prior to the proceeding.

Contribution(s):
or City Officer:
-
-
Amount(s)
Please specify

below and/or add additional sheet(s) to identify additional Councilmembers or City Officers to whom you and/or your agents made campaign contributions.

City of Santa Monica Levine Act Disclosure Form

4.A.e
Packet Pg. 76
Attachment: Attachment E- Big Ben Inc. California Levine Act Disclosure (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the FY24-25 City of Santa
Monica
Answering YES does not preclude the City 0۴ Santa Monica from awarding a contract, license, permit, or entitlement or taking any subsequent action related to the item. It does, however, preclude the identified City Officer from participating in any actions related to such item.

By signing below, you certify you also agree to disclose to the City any future contributions made to Councilmembers or other city Officers by you or your agent(s) after the date of signing this disclosure form, and within 12 months following the approval, renewal, or extension of the requested contract, license, permit, or entitlement.

I HEREBY CERTIFY UNDER PENALTY OF PERJURY UNDER THE LAWS OF THE STATE OF CALIFORNIATHATTHE FOREGOING ISTRUEAND CORRECT.
11٠٥6٠25 Signed: Date:

Sep Sharifi CEO Print Name: Title;
Big Ben Engineering Company:

Additional Disclosures:

Please note this form Is a public record and subاect to a California Public Records Act request.

City of Santa Monica Levine Act Disclosure Form

4.A.e
Packet Pg. 77
Attachment: Attachment E- Big Ben Inc. California Levine Act Disclosure (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the FY24-25 City of Santa
Μοη!οα
SANTA MON!CAC!TY ATT.RNEY.S ٠FF!CE
Public
City Atto٢ney’s Office
Levine Act Dlsclosu٢e Form
TO:

FROM:

RE:

The Levine Act (Government Code 843٥δ) is a California law aimed at preventing “pay to play" practices by prohibiting parties, participants, and their agents in a proceeding involving a license, permit, or other entitlement from contributing more than $500 to an officer of the city during a 12-month period. The prohibition applies to any 12-month period while the proceeding is pending and for 12 months following the date a final decision is rendered in the proceeding.

State law requires a party to a proceeding to disclose any contributions exceeding an aggregate $500 that the party and their agents have made to an officer of the City within the preceding 12 months. The Disclosure Form is intended to assist city officials with recognizing when they have an obligation to disclose and recuse themselves, and to aid parties with their disclosure obligations.
1 To what sort of proceedings Is the discfosure form applicable? The Levine Act applies to all discretional entitlements and contracts, with the exception of labor contracts, personal employment contracts, and contracts that must be awarded to the lowest responsive/responsible bidder. It does not apply to ministerial approvals.

For instance, the Levine Act applies to the following:
٠ Building and development permits
٠ Conditional use permits
٠ Contracts generally (unless an exception applies):
o Real property contracts for purchase, sale, lease
٠ Contract amendments
๐ Settlement agreements
o Contracts for goods, sen/ices, professional sen/ices that are not awarded pursuant to a competitive process
٠ Public street abandonments
٠ Private development plans
٠ Professional license revocations
٠ Rezoning of specific real estate parcels
٠ Event permits
٠ Rulemaking procedures affecting a particular industry where only a small number of businesses are affected
٠ Special district formation proceedings involving the creation of a special use or benefit to the person in the district
٠ Tentative subdivision and parcel maps

4.A.e
Packet Pg. 78
Attachment: Attachment E- Big Ben Inc. California Levine Act Disclosure (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the FY24-25

Page 2 ends

٠ Zoning va٢lances
٠ Vacation of a public easement ac٢0SS private property ٠ Pre-applications, such as for General Plan Amendment, considered by the legislative body prior to filing of formal application
٠ Contracts entered under the City Manager's Authority
٠ Closed session items that may result in a contract/settlement agreement approved by Council (real estate or litigation)
It does not apply to:
٠ Contracts unde٠r..$.50,0٥0
Contracts where no party receives financial compensation Contracts between two or more public agencies
Competitively bid contracts that are required by law, agency policy, or aaencv rule to be awarded pursuant to a competitive process
Purely ministerial decisions
General policy decisions or rules where the interests affected are many and diverse
Ordinances and resolutions (except items like development agreements adopted by ordinance)
Ballot measures
Departmental policies
Council rules
Labor contracts and project labor agreements
Personal employment contracts
Allocation of resources in the City budget
2 Who Is required to disclose?
A “party" to a proceeding is any person who files an application for, or is the subject of, a proceeding. In general, a person or company who applies for a permit, license, or right to use property in a particular way, which requires the City's discretionary approval, will qualify as a party.

Parties are also required to disclose contributions by their agents. An “agent" Is someone who (1) represents a party to a proceeding for compensation; and (2) appears before or otherwise communicates with the city for the purpose of Influencing the pending proceeding. This can include law firms, architects, engineers, consultants, and similar entities. Both the individual and their employer or firm are considered "agents." A party should also disclose contributions of other entities majority owned by the party, as well as contributions of any other entity whose contributions it directs or controls. 3 What must be disclosed?
A party must disclose campaign contributions over $250 made in the prior twelve months.

A “contribution" is anything of value for which the party has not received full consideration. Including money, nonmonetary Items, payments made for advertising or

4.A.e
Packet Pg. 79
Attachment: Attachment E- Big Ben Inc. California Levine Act Disclosure (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the FY24-25

Page 3 ends

other expenses coordinated with a candidate or committee, loans, tickets to political fundraisers, etc.

4. Who Is considered an officer of the city?
An "officer” is anyone who may make, participate in making, or attempt to influence a decision in the proceeding or who exercises authority over officers who may do so. This includes elected officials, members of appointed boards and commissions, the City Manager, and any individual who Is a candidate for elected office or who has been a candidate in the twelve months prior to the decision. This definition is included on the Disclosure Form.
s. When should the disclosure occur?
The Disclosure Form must be completed (1 ) by a party to a contract with the City (or that party's agent) at the time the party submits a response to a Request for Proposal or other competitive solicitation, enters into contract negotiations with the City, or executes a contract with the City, whichever Is earliest: or (2) by a party to a license, permit, or other entitlement proceeding before the City at the time the party (or their agent) submits the license, permit, or entitlement application to the City. The party (or their agent) must submit a supplemental form if they make any new reportable contributions while the same contract, license, permit, or other entitlement is being considered. The party (or their agent) must also use the form if they need to correct any previously submitted form.

Parties are solely responsible for completing the form accurately, and could face penalties forfaiture to do so. The California Fair Political Practices Commission (FPPC) is the body who enforces violations of the Levine Act. If a party is uncertain about whether they are required to report or combine a contribution, they should consult with their attorney.

Nothing herein constitutes legal advice and individuals are urged to consult with their own attorney regarding the requirements of the law. To the extent there is any inconsistency, the language of the Levine Act and FPPC Regulations govern overthis notice. Resources for officers, parties, participants, and agents, are available on the FPPC’s website at https://www.fppc.ca.gov/learn/pav-to-plav-limits-and-prohibition s-htm!

4.A.e
Packet Pg. 80
Attachment: Attachment E- Big Ben Inc. California Levine Act Disclosure (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the FY24-25

CITY OF SANTA MONICA

OAKS INITIATIVE NOTICE

NOTICE TO APPLICANTS, BIDDERS, PROPOSERS

AND OTHERS SEEKING DISCRETIONARY PERMITS, CONTRACTS,

OR OTHER BENEFITS FROM THE CITY OF SANTA MONICA
Santa Monica’s voters adopted a City Charter amendment commonly known as the Oaks Initiative. The Oaks Initiative requires the City to provide this notice and information about the Initiative’s requirements. You may obtain a full copy of the Initiative’s text from the City Clerk.

This information is required by City Charter Article XXII—Taxpayer Protection. It prohibits a public official from receiving, and a person or entity from conferring, specified personal benefits or campaign advantages from a person or entity after the official votes, or otherwise takes official action, to award a “public benefit” to that person or entity. The prohibition applies within and outside of the geographical boundaries of Santa Monica.

All persons or entities applying or receiving public benefits from the City of Santa Monica shall provide the names of trustees, directors, partners, and officers, and names of persons with more than a 10% equity, participation or revenue interest. An exception exists for persons serving in those capacities as volunteers, without compensation, for organizations exempt from income taxes under Section 501(c)(3), (4), or (6), of the Internal Revenue Code. However, this exception does not apply if the organization is a political committee or controls political committees. Examples of a “public benefit” include public contracts to provide goods or services worth more than $25,000 or a land use approval worth more than $25,000 over a 12-month period.

In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity. Therefore, if you are seeking a “public benefit” covered by the Oaks Initiative, you must supply that information on the Oaks Initiative Disclosure Form. This information must be updated and supplied every 12 months.

4.A.f
Packet Pg. 81
Attachment: Attachment F: Z&K Consultants, Inc. Oaks Initiative Disclosure Form [Revision 1] (7116 : Award Bid SP2666-CT and RFP SP2666-

CITY OF SANTA MONICA

OAKS INITIATIVE DISCLOSURE FORM
In order to facilitate compliance with the requirements of the Oaks Initiative, the City compiles and maintains certain information. That information includes the name of any person or persons who is seeking a “public benefit.” If the “public benefit” is sought by an entity, rather than an individual person, the information includes the name of every person who is: (a) trustee, (b) director, (c) partner, (d) officer, or has (e) more than a ten percent interest in the entity.

Public benefits include:

1. Personal services contracts in excess of $25,000 over any 12-month period;

2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12- month period;

3. Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period;

4. Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period;

5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000;

6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12- month period; or

7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12- month period.

Name(s) of persons or entities receiving public benefit:

Name(s) of trustees, directors, partners, and officers:

Name(s) of persons with more than a 10% equity, participation, or revenue interest:

Prepared by: ____________________________Title: __________________________ Signature: ______________________________________ Date: ________________ Email: ____________________________________ Phone: ____________________ FOR CITY USE ONLY:

Bid/PO/Contract # ____________________________ Permit # ___________________________

4.A.f
Packet Pg. 82
Attachment: Attachment F: Z&K Consultants, Inc. Oaks Initiative Disclosure Form [Revision 1] (7116 : Award Bid SP2666-CT and RFP SP2666- City of Santa Monica Levine Act Disclosure Form

CITY OF SANTA MONICA

CALIFORNIA LEVINE ACT DISCLOSURE
The Levine Act prohibits City Officers from participating in any action related to a contract, license, permit, or entitlement if such Officer received campaign contributions totaling more than $500 within the previous twelve months, and for twelve months following the date of a final decision, from a party or participant to the proceeding, or their agent.

Section 84308(a)(4) of the Levine Act defines an "Officer" as follows: “Officer” means any elected or appointed officer of an agency, any alternate to an elected or appointed officer of an agency, and any candidate for elective office in an agency. The term “Officer” is further defined 2 Cal.

Code Regs. Section 18438.1, which states:

An officer of an agency includes only those persons who make, participate in making, or in any way attempt to use their official position to influence a decision in the license, permit, or entitlement for use proceeding, or who exercise authority or budgetary control over the agency or officers who may do so, and:
(1) Serve in an elected position, including an official appointed to an elected position due to an interim vacancy or an election otherwise canceled because the official was the sole candidate for the position;
(2) Serve as a member of a board or commission;
(3) Serve as the chief executive of a state agency, or county, city or district of any kind; or (4) Have decision making authority with respect to the proceeding involving a license, permit, or other entitlement for use and is also a candidate for elected office or has been a candidate for elective office in the 12 months prior to the proceeding.

A list of Santa Monica Elected Officials and members of boards and commissions can be found at the following links. The party making this certification is responsible for determining whether a recipient of a political contribution is a City Officer prior to completing this form. https://www.smgov.net/departments/council/
https://www.santamonica.gov/departments/rent-control
https://www.smgov.net/boards/
Have you, your company, or any agent on behalf of you or your company, made any political contributions of more than $500 to any City Officer in the twelve months preceding the date of the submission of your application or proposal? ____YES ____ NO
Name of Councilmember or City Officer: _________________________________ Name of Contributor: _________________________________________________ Date(s) of Contribution(s): ____________________________________________ Amount(s) ________________________________________________________ Please specify below and/or add additional sheet(s) to identify additional Councilmembers or City Officers to whom you and/or your agents made campaign contributions.

4.A.g
Packet Pg. 83
Attachment: Attachment G: Z&K Contantants, Inc. California Levine Act Disclosure (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the City of Santa Monica Levine Act Disclosure Form
Answering YES does not preclude the City of Santa Monica from awarding a contract, license, permit, or entitlement or taking any subsequent action related to the item. It does, however, preclude the identified City Officer from participating in any actions related to such item.

By signing below, you certify you also agree to disclose to the City any future contributions made to Councilmembers or other City Officers by you or your agent(s) after the date of signing this disclosure form, and within 12 months following the approval, renewal, or extension of the requested contract, license, permit, or entitlement.

I HEREBY CERTIFY UNDER PENALTY OF PERJURY UNDER THE LAWS OF THE STATE OF CALIFORNIATHAT THE FOREGOING IS TRUEAND CORRECT.

Signed: ____________________________ Date: ____________________ Print Name: _________________________ Title: _____________________ Company: __________________________
Additional Disclosures:

Please note this form is a public record and subject to a California Public Records Act request.

4.A.g
Packet Pg. 84
Attachment: Attachment G: Z&K Contantants, Inc. California Levine Act Disclosure (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the SANTA MONICA CITY ATTORNEY’S OFFICE
TO: Public
FROM: City Attorney’s Office
RE: Levine Act Disclosure Form
The Levine Act (Government Code 84308) is a California law aimed at preventing “pay to play” practices by prohibiting parties, participants, and their agents in a proceeding involving a license, permit, or other entitlement from contributing more than $500 to an officer of the City during a 12-month period. The prohibition applies to any 12-month period while the proceeding is pending and for 12 months following the date a final decision is rendered in the proceeding.

1. To what sort of proceedings is the disclosure form applicable? The Levine Act applies to all discretionary entitlements and contracts, with the exception of labor contracts, personal employment contracts, and contracts that must be awarded to the lowest responsive/responsible bidder. It does not apply to ministerial approvals.

For instance, the Levine Act applies to the following:
• Building and development permits
• Conditional use permits
• Contracts generally (unless an exception applies):
o Real property contracts for purchase, sale, lease
o Contract amendments
o Settlement agreements
o Contracts for goods, services, professional services that are not awarded pursuant to a competitive process
• Public street abandonments
• Private development plans
• Professional license revocations
• Rezoning of specific real estate parcels
• Event permits
• Rulemaking procedures affecting a particular industry where only a small number of businesses are affected
• Special district formation proceedings involving the creation of a special use or benefit to the person in the district
• Tentative subdivision and parcel maps

4.A.g
Packet Pg. 85
Attachment: Attachment G: Z&K Contantants, Inc. California Levine Act Disclosure (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the

Page 2 ends

• Zoning variances
• Vacation of a public easement across private property • Pre-applications, such as for General Plan Amendment, considered by the legislative body prior to filing of formal application
• Contracts entered under the City Manager’s Authority
• Closed session items that may result in a contract/settlement agreement approved by Council (real estate or litigation)
It does not apply to:
• Contracts under $50,000
• Contracts where no party receives financial compensation • Contracts between two or more public agencies
• Competitively bid contracts that are required by law, agency policy, or agency rule to be awarded pursuant to a competitive process
• Purely ministerial decisions
• General policy decisions or rules where the interests affected are many and diverse
• Ordinances and resolutions (except items like development agreements adopted by ordinance)
• Ballot measures
• Departmental policies
• Council rules
• Labor contracts and project labor agreements
• Personal employment contracts
• Allocation of resources in the City budget

2. Who is required to disclose?
A “party” to a proceeding is any person who files an application for, or is the subject of, a proceeding. In general, a person or company who applies for a permit, license, or right to use property in a particular way, which requires the City’s discretionary approval, will qualify as a party.

Parties are also required to disclose contributions by their agents. An “agent” is someone who (1) represents a party to a proceeding for compensation; and (2) appears before or otherwise communicates with the City for the purpose of influencing the pending proceeding. This can include law firms, architects, engineers, consultants, and similar entities. Both the individual and their employer or firm are considered “agents.” A party should also disclose contributions of other entities majority owned by the party, as well as contributions of any other entity whose contributions it directs or controls.

3. What must be disclosed?
A party must disclose campaign contributions over $500 made in the prior twelve months.

A “contribution” is anything of value for which the party has not received full consideration, including money, nonmonetary items, payments made for advertising or

4.A.g
Packet Pg. 86
Attachment: Attachment G: Z&K Contantants, Inc. California Levine Act Disclosure (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the

Page 3 ends

other expenses coordinated with a candidate or committee, loans, tickets to political fundraisers, etc.

4. Who is considered an officer of the City?
An “officer” is anyone who may make, participate in making, or attempt to influence a decision in the proceeding or who exercises authority over officers who may do so. This includes elected officials, members of appointed boards and commissions, the City Manager, and any individual who is a candidate for elected office or who has been a candidate in the twelve months prior to the decision. This definition is included on the Disclosure Form.

5. When should the disclosure occur?
The Disclosure Form must be completed (1) by a party to a contract with the City (or that party’s agent) at the time the party submits a response to a Request for Proposal or other competitive solicitation, enters into contract negotiations with the City, or executes a contract with the City, whichever is earliest; or (2) by a party to a license, permit, or other entitlement proceeding before the City at the time the party (or their agent) submits the license, permit, or entitlement application to the City. The party (or their agent) must submit a supplemental form if they make any new reportable contributions while the same contract, license, permit, or other entitlement is being considered. The party (or their agent) must also use the form if they need to correct any previously submitted form.

Parties are solely responsible for completing the form accurately, and could face penalties for failure to do so. The California Fair Political Practices Commission (FPPC) is the body who enforces violations of the Levine Act. If a party is uncertain about whether they are required to report or combine a contribution, they should consult with their attorney.

Nothing herein constitutes legal advice and individuals are urged to consult with their own attorney regarding the requirements of the law. To the extent there is any inconsistency, the language of the Levine Act and FPPC Regulations govern over this notice. Resources for officers, parties, participants, and agents, are available on the FPPC’s website at https://www.fppc.ca.gov/learn/pay-to-play-limits-and-prohibitions.html

4.A.g
Packet Pg. 87
Attachment: Attachment G: Z&K Contantants, Inc. California Levine Act Disclosure (7116 : Award Bid SP2666-CT and RFP SP2666-CM for the City Council
Report
City Council Meeting: January 27, 2026
Agenda Item: 4.B
1 of 4
To: Mayor and City Council
From: Matthew Hallock, Fire Chief, Fire Department
Subject: Acceptance of FY2024 Assistance to Firefighters Grant Award Recommended Action
Staff recommends that the City Council:

1. Adopt a finding of no possibility of significant effect pursuant to Section 15061(b)(3) (Common Sense Exemption) of the California Environmental Quality Act (CEQA) Guidelines;

3. Authorize the City Manager to execute all necessary documents to accept the grant, all grant renewals, and modifications; and

4. Authorize a budget amendment as outlined in the Financial Impacts & Budget Actions section of this report (requires 5 votes).

Summary
The Santa Monica Fire Department (“SMFD”) was awarded the FY2024 Assistance to Firefighters Grant (“AFG”) by the Federal Emergency Management Agency. SMFD will use the grant funds of $119,056.36, plus the required 10% local match of $11,905.64, to fund cancer screenings to all SMFD personnel for one year. Cancer is the leading cause of death for firefighters, given their frequent exposure to toxic fumes and soot, and early detection and treatment are critical to increasing survival rates. Staff recommends acceptance of the FY2024 Assistance to Firefighters Grant.

Discussion

4.B
Packet Pg. 88
2 of 4
The AFG program provides financial assistance to eligible fire departments, nonaffiliated emergency medical services organizations, or to a State Fire Training Academy, for the purpose of protecting the health and safety of the public and first responder personnel against fire and fire-related hazards. Each year, eligible organizations are invited to apply and compete for funding. In 2022, SMFD was awarded the FY 2021 AFG to purchase automated chest compression devices which provide continuous chest compressions necessary for cardiopulmonary resuscitation (CPR).

The health and wellness of the City’s employees are key goals of the City. SMFD’s 2023-2028 Strategic Plan identifies Sustained Organization Vitality as a strategic goal, with objectives focused on employee health and wellness, reducing work-related injuries, reducing time-off due to injuries, etc. Cancer is the leading cause of death for firefighters, due to their frequent exposure to toxic fumes and soot. According to the International Association of Fire Fighters, cancer caused 66% of career firefighter lineof-duty deaths from 2002 to 2019. The National Institute for Occupational Safety and Health (NIOSH) conducted a multi-year study of over 30,000 career firefighters from Chicago, Philadelphia, and San Francisco, who were employed between 1950 and 2009. Compared to the general public, firefighters are at greater risk for cancer diagnoses (9% higher) and succumb to cancer-related deaths (14% higher). Another NIOSH study found that firefighters have a 100% increased risk of getting mesothelioma and a 129% increased risk of dying from mesothelioma. They have a 62% higher risk of getting esophageal cancer, with a 39% increased risk of dying. Many retired firefighters die of cancer; in fact, SMFD had a line of duty death due to cancer in 2023.

Early detection of cancer symptoms is critical to receiving early treatment and increasing survival rates. This can mean the difference between life and death. While SMFD sought funding for a two-year pilot program of annual cancer screenings, the AFG award is only enough to cover one year of cancer screenings. The AFG award of $119,056.36, plus the required 10% local match of $11,905.64, for a total of $130,962, will be able to screen 138 SMFD employees.

SMFD will return to Council at a later date to award a contract for a vendor to provide the cancer screenings. The AFG program has a two-year performance period, starting from the date of acceptance – in this case, November 25, 2025 to November 25, 2027.

4.B
Packet Pg. 89
3 of 4
Applicability of Federal Grant Conditions
On April 18, 2025, the Department of Homeland Security, of which FEMA is a part, revised the standard terms and conditions applicable to grants awarded after that date.

Those revisions included conditions obligating grant recipients to certify that they do not and will operate any programs that advance or promote “DEI, DEIA, or discriminatory equity ideology,” that they will cooperate in federal immigration enforcement, and that they will “comply with the requirements of Presidential Executive Orders related to grants”.

A coalition of states sued FEMA challenging the immigration conditions in particular, in Illinois v. FEMA, 1:25-cv-00206-WES-PAS (D.R.I.). On September 24, 2025, the court vacated and set aside the conditions that would require FEMA grant recipients to cooperate with federal immigration enforcement. That order applies nationwide. The City also joined several cities and counties in filing a separate lawsuit challenging the DEI, immigration, and Executive Order conditions in Santa Clara County v. Kristi Noem, 3:25-cv-08330-WHO (N.D. Cal.). On November 21, 2025, the court issued an order enjoining DHS and FEMA from directly or indirectly taking any action to withhold or condition funds to the City based on the DEI and Executive Order conditions.

Due to the court orders in both the Illinois v. FEMA and Santa Clara County v. Noem case, the DEI, immigration, and Executive Order conditions do not apply to this grant.

Environmental Review
The acceptance of federal grant funds is exempt from the California Environmental Quality Act (CEQA) pursuant to Section 15061(b)(3) (Common Sense Exemption) of the CEQA Guidelines, which states that CEQA does not apply, “where it can be seen with certainty that there is no possibility that the activity in question may have a significant effect on the environment.” The grant funds would provide for cancer screening, ensuring greater protection of human health for SMPD. Therefore, it can be seen with certainty that the acceptance and use of grant funds would not result in adverse physical impacts on the environment, and as such, exempt from CEQA.

Financial Impacts and Budget Actions

4.B
Packet Pg. 90
4 of 4
Staff seeks authority to accept $119,056.36 from the U.S. Department of Homeland Security, Federal Emergency Management Agency, for the FY 2024 Assistance to Firefighters Grant to fund cancer screening in the Fire Department.

Approval of the recommended action requires the following budget amendment.

FY 2025-26 Grant Budget Amendment
Establish Revenue Budget Appropriate Funds
Account Number Amount Account Number Amount
20190001.404210 $119,056.36 20190001.555300 $119,056.36 If modifications or renewals are awarded, budget adjustments will be included in subsequent year budgets, contingent on Council budget approval.

Prepared By: Jonathan Tang, Principal Administrative Analyst Approved Forwarded to Council

4.B
Packet Pg. 91
City Council
Report
City Council Meeting: January 27, 2026
Agenda Item: 4.C
1 of 4
To: Mayor and City Council
From: Anuj Gupta, Director of Transportation, Department of Transportation, Finance & Administrative Services
Subject: Approval of Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival Predictions
Recommended Action
Staff recommends that the City Council:

1. Adopt a finding of no possibility of significant environmental effects pursuant to Section 15061(b)(3) (Common Sense Exemption) of the California Environmental Quality Act (CEQA) Guidelines.

Summary
Big Blue Bus (BBB), a division of the Santa Monica Department of Transportation (DOT), operates 195 transit buses across 69 square miles of greater Los Angeles providing an average of 820,000 rides each month. Most BBB riders depend on the real-time bus arrival predictions available on smartphone apps including Transit, Google, and others, using automated phone and text responses to queries about bus arrival times, and on BBB’s website and electronic signs at bus stops.

Swiftly provides the Software as a Service (SaaS) that generates accurate real-time bus location and arrival information upon which customers and third parties depend. Swiftly also provides BBB staff in the Operations, Planning, and Customer Service divisions

4.C
Packet Pg. 92
2 of 4
with real-time system performance data. This data, consisting of performance metrics, dashboards, and interactive maps, allows staff to diagnose schedule and route running time issues to improve overall service quality and customer experience.

Discussion
On February 25, 2020, the City Council approved a contract award to Swiftly as the result of formal Request for Proposals (RFP) #250, and, in 2022, approved a first modification to add additional modules and extend the contract through June 30, 2025, resulting in a five-year contract.

In February 2025, the Council approved a second modification to extend service on all modules through June 30, 2026, to allow staff time to complete a competitive procurement process for a new system. Staff anticipated the procurement of a new realtime analytics system could be done after the new Clever Devices Computer-Aided Dispatch Automated Vehicle Locator (CAD-AVL) implementation was complete, given the need for integration between the CAD-AVL system and Swiftly. Staffing constraints also prevented two new systems from being procured and implemented concurrently.

With the CAD-AVL system now installed, DOT and Information Services Department (ISD) staff are working on several other major technology procurements for BBB, Mobility, and Parking, including parking operations software and a new vehicle and operator scheduling system for BBB. Although staff anticipates that an RFP for real-time bus arrival information and system performance data could be published this fiscal year once these other procurements are complete, proposal review, award, contracting, and system implementation will take additional months to conclude. Staff is therefore requesting an extension of the contract with Swiftly to ensure BBB’s existing real-time information system operates without interruption for the duration of the procurement and implementation process.

Specifically, staff requests Council authorization for a third modification to the Swiftly contract #11000, extending Software as a Service for one year through FY2026-27 with one additional option year through FY2027-28, to be exercised only if needed. The cost of all modules covered by agreement #11000, including real-time predictions, service adjustments, and rider alerts for passengers as well as a dashboard for staff including GPS playback, on-time performance, headways, run-times, speed map, and live operations, for one year plus one option year, is $718,751 if the option is exercised.

4.C
Packet Pg. 93
3 of 4
Environmental Review
The contract modification is exempt from CEQA pursuant to Section 15061(b)(3) of the CEQA Guidelines which states that CEQA does not apply, “where it can be seen with certainty that there is no possibility that the activity in question may have a significant effect on the environment.” The modification will provide the City with software and hardware for modules required to operate a public transportation system and provide information to customers to help them plan trips. Therefore, it can be seen with certainty that the proposed modification would not result in adverse physical impacts on the environment, and as such, is exempt from CEQA.

Past Council Actions
Meeting Date Description
02/25/2020 Award Contract with Swiftly, Inc. for Real-Time Bus Arrival Information and Business Analytics Software
02/11/2025 Approval of Second Modification to Agreement with Swiftly, Ltd. for Real Time Bus Arrival Predictions and BBB
Performance Analytics
Financial Impacts and Budget Actions
Staff seeks authority to approve available funding from the Big Blue Bus Fund to increase the amount of agreement #11000 with Swiftly, Ltd., for maintenance support.

Financial Impacts and Budget Actions
Agreement Modification Request
Agreement
#
Current
Authorized
Amount
FY 2025-26
Modified
Request
Amount
Future Years
Request
Amount
CIP Account #
Total Revised
Agreement
Amount
11000 $1,684,454 $0 $718,751 C6007470.689000 $2,403,205 Future year funding is contingent on Council budget approval.

4.C
Packet Pg. 94
4 of 4
Prepared By: Barbara Andres, Customer Experience and Innovation Administrator
Approved Forwarded to Council
Attachments:

A. Award Contract with Swiftly, Inc. for Real-Time Bus Arrival Information and Business Analytics Software (Web Link)
B. Approval of Second Modification to Agreement with Swiftly, Ltd. for Real Time Bus Arrival Predictions and BBB Performance Analytics (Web Link) C. 2020-05-18_Swiftly_Executed
D. Swiftly_1st_Modification_Executed
E. Swiftly_2nd_Modification_executed
F. Oaks_Swiftly_062725
G. LEVINE_Swiftly_062725

4.C
Packet Pg. 95
- 1 - June 2019
Contract No. 11000 (CCS)

SOFTWARE AS A SERVICE AGREEMENT
This Software As A Service Agreement (“Agreement”), entered into this ___ day of _______________, 20____ (“Execution Date”), by and between Swiftly, Inc., a Delaware corporation with an address at 611 Mission St, Suite 700, San Francisco, CA 94105 (“SaaS Provider”), and City of Santa Monica, a California municipal corporation (“City”) is made with reference to the following:

RECITALS
A. City is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the statutes of the State of California and the Charter of the City.

B. City issued a Request for Proposal (“RFP”) seeking a qualified vendor to provide a Software as a Service (SaaS) solution to provide real-time individual bus locations and predicted arrival times to end users including customers as well as BBB staff; an optional service alerts engine; and, to collect and analyze automatic vehicle location data, both in real-time and to build and use a historical archive of performance data for staff. A copy of the RFP is attached hereto as Exhibit A.

C. In response to the City’s RFP, SaaS Provider submitted its Proposal (“Proposal”), which is attached hereto as Exhibit B. To implement the Proposal, SaaS Provider and City have agreed to incorporate the Statement of Work set forth in the Proposal, Section 4 entitled “Project Work Plan.”
D. SaaS Provider is qualified to do business, and is doing business, in the State of California. SaaS Provider represents it has the background, knowledge, experience, and expertise necessary to provide the services set forth in this Agreement.

E. City and SaaS Provider desire to enter into this Agreement upon the terms and conditions set forth below.

NOW, THEREFORE, it is mutually agreed by and between the undersigned Parties as follows:

TERMS AND CONDITIONS

1. Definitions. The following definitions shall apply to the following terms as they appear in this Agreement:

1.1. “Affiliates” means, with respect to a Party, its parent company and subsidiaries and/or controlled corporations or entities which are directly or indirectly controlled by Party.

1.2. “City” means the City of Santa Monica.

1.3. “Client Party” means City and each of its Affiliates, Users, and Third-Party Users.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B 5/21/2020

4.C.c
Packet Pg. 96
Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 2 - June 2019

1.4. “Client Data” means all information and data provided or inputted by or on behalf of any Client Party for use with the System.

1.5. “Confidential Information” means: (i) Protected Information; (ii) all confidential and proprietary information of a Party, including, without limitation, business plans, strategies, products, software, source code, object code, clients, data models, discoveries, inventions, developments, know-how, improvements, works of authorship, concepts, or expressions thereof, whether or not subject to patents, copyright, trademark, trade secret protection or other intellectual property right protection; and (iii) all information any Client Party discloses, in writing, orally, or visually, to Vendor, or to which Vendor obtains access in connection with the negotiation and performance of this Agreement, and which relates to City, its employees, its third-party vendors or licensors, or any other individuals or entities that have made confidential or proprietary information available to City (or to Vendor acting on City’s behalf), that is marked or otherwise identified as confidential or proprietary or that, given the nature of the information, ought reasonably to be treated as proprietary or confidential. Vendor’s Confidential Information includes all Proprietary Rights with respect to the Software, Custom Software and Software Work Product.

1.6. “Contract Work Product” means all Client Data and all information and data generated by Vendor or any Client Party using Client Data in relation to the performance of this Agreement, including aggregate data generated using Client Data.

1.7. “Custom Software” means specifically modified reports, dashboard panels, or other features or modules of the Software created by Vendor for City as described in the Proposal, Statement of Work or other documents attached as exhibits to this Agreement.

1.8. “Data Breach” means the unauthorized acquisition, access, use, or disclosure of Confidential Information that compromises the security, confidentiality, or integrity of such information.

1.9. “Documentation” means all user guides, videos, embedded help text, and other reference materials generally furnished with respect to the System, whether in printed or electronic format.

1.10. “Party” in the singular refers to either of the parties to this Agreement, together with their Affiliates, while “Parties” in the plural refers to both the parties to this Agreement, together with their Affiliates.

1.11. “Permissions” means the username and password provided to City by Vendor or by City to Users for each User, as the same may be modified under the System.

1.12. “Proprietary Rights” means worldwide intellectual and proprietary property owned and/or properly licensed by a Party and all intellectual or proprietary property rights subsumed DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 97
Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 3 - June 2019
therein, including copyright, patent, trademark (including goodwill), trade dress, trade secret and know-how rights.

1.13. “Protected Information” means information that identifies or is capable of identifying a specific individual, including but not limited to personally-identifiable information (PII), Protected Health Information as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the HIPAA regulations (including, but not limited to 45 CFR § 160.103), medical information other than Protected Health Information as defined under HIPAA and the HIPAA regulations, Cardholder Data (as currently defined by the Payment Card Industry Data Security Standard and Payment Application Standard Glossary of Terms, Abbreviations, and Acronyms), student records, or individual financial information that is subject to laws restricting the use and disclosure of such information, including but not limited to Article 1, Section 1 of the California Constitution; the California Information Practices Act (Civil Code § 1798 et seq.); the federal Gramm- LeachBliley Act (15 U.S.C. §§ 6801(b) and 6805(b)(2)); the federal Family Educational Rights and Privacy Act (20 U.S.C. § 1232g); the federal Fair and Accurate Credit Transactions Act (15 USC § 1601 et seq.); the federal Fair Credit Reporting Act (15 USC § 1681 et seq.); and California Streets and Highway Code § 31490.

1.14. “SaaS Provider” means and refers to Swiftly, Inc., a Delaware corporation located in San Francisco, CA.

1.15. “Services” means the Software, Custom Software, and Professional Services that are the subject of this Agreement and identified in the Statement of Work, together with any Updates and Upgrades thereto.

1.16. “Service Interruption” means that any Client Party is unable to access the System as provided herein, excluding (i) scheduled maintenance windows of which City is notified at least 24 hours in advance and which occur outside of normal business hours; (ii) scheduled repairs of not more than two hours duration in any one week period of which City is notified at least four hours in advance and which occur outside of normal business hours; (iii) critical repairs including security updates where advance notice cannot be reasonably provided and (iv) interruptions caused by transmission errors, Internet service providers, vandalism, User error or other factors beyond Vendor’s or its direct Service Providers’ reasonable control.

1.17. “Service Provider” means a third-party service provider of City, SaaS Provider, and/or any of their Affiliates.

1.18. “Server” means and refers to the server(s) utilized by Vendor for the System as defined in this Agreement. SaaS Provider shall, in accordance with the notice provisions set forth in Section DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 98
Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 4 - June 2019
13 below, keep the City’s Information System Department informed of the location and nature of the Server, in writing, throughout the Term of this Agreement.

1.19. “Software” means the object code version of the software products set forth in the deliverables section of the Statement of Work and made available to City under this Agreement by Vendor.

1.20. “Software Work Product” means software, programming, tools, documentation, and materials that are used, created, developed, or delivered by Vendor to City in connection with Custom Software, and all Proprietary Rights subsumed therein.

1.21. “Statement of Work” means any statement of work entered into and mutually approved in writing by the parties pursuant to this Agreement, including in particular but not limited to the Statement of Work, the Proposal, and any other documents attached as exhibits to this Agreement.

1.22. “System” means and refers to Vendor’s fully integrated web-based system, including the software, subscription service, and all other professional services, as specified in the Statement of Work, including any and all Upgrades and Updates. The System shall be accessible by any Client Party via a designated web site or IP address to be provided to City by SaaS Provider.

1.23. “Third-Party Technology” means proprietary technology of third parties that Vendor provides, or enables access to, as part of the System.

1.24. “Third-Party User” means any customer, consultant or Service Provider of any Client Party that is using or accessing the System on behalf of the Client Party.

1.25. “Third-Party User Agreement” means the user agreement between a Third-Party User and SaaS Provider, as the same may be amended from time to time.

1.26. “Updates” and “Upgrades” means maintenance revisions, improvements, modifications, bug fixes, patches, corrections and enhancements to System provided by Vendor generally to its customers. The term “Updates” shall not include custom reports or enhancements for which Vendor charges a separate or additional fee.

1.27. “User” means any single employee, contractor, agent, customer, investor, consultant or Third-Party User of City or any of its Affiliates who uses or accesses the System.

1.28. “Vendor” means and refers to SaaS Provider and any of its Affiliates.

2. Term. The term of this Agreement shall be for a period of two (2) years beginning on the Execution Date (“Term”), unless terminated earlier in accordance with Section 15 below.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 99
Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 5 - June 2019

2.1. Option to Extend. City, in its sole and complete discretion, shall have two (2) separate options to extend the Term for one-year periods (each, an “Option Term”) on the same terms and conditions as set forth in this Agreement. The City may exercise its option in writing by letter by the Director of Transit Services or designee, provided to SaaS Provider pursuant to the notice provisions in Section 13 below.

3. System.

3.1. Software License Grant. Vendor hereby grants to City a nonexclusive and nontransferable license to use the System including all of the Software Licenses set forth in the Statement of Work. Vendor represents that it possesses all rights and interest in the System including the Software Licenses set forth in the Statement of Work.

3.2. Software as a Service. Vendor agrees to provide a fully integrated web-based System via a subscription service as described in the Statement of Work and to grant any Client Party a non-exclusive right to access the System, including all Updates and Upgrades, via the Internet. Any Client Party may use the System solely for internal business of City in accordance with this Agreement, including the Statement of Work, and the applicable ThirdParty User Agreement and Documentation.

System acceptance will be complete after the System has been in successful full use for a consecutive period of 30 days without significant malfunction or error. Any significant failure (no workaround or fix) of the System or need for software correction for Software provided by Vendor during the acceptance period shall extend the acceptance period on a day by day basis until the correction is fully completed.

3.4. System Maintenance and Support. Vendor will maintain and support the System as set forth in the Statement of Work.

3.5. Vendor Hosted System Model. Vendor will host the System and Client Data in a secure Internet accessible environment as described in the Statement of Work.

3.6. Users. City may license the System to the number of authorized Users as set forth in the Statement of Work. Each authorized User shall access and use the System (i) in accordance with the terms of this Agreement, including the Statement of Work, and applicable ThirdParty User Agreement and Documentation, and, (ii) when applicable, through a unique and reasonably secure username and password as further described in the Statement of Work, Third Party User Agreement or Documentation. The System allows City to grant different DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 100 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 6 - June 2019
levels of access to Client Data, to different Users, as described in more detail in the Statement of Work. It is City’s responsibility to designate the applicable access to be granted to each User. City shall cause all Users to comply with all obligations of City hereunder, to the extent applicable to Users. Except for City’s and its Affiliates’ system administrators and where reasonably necessary for administrative or security purposes, no User may use the username/user identification or password of any other User.

3.7. Third Party Access. City shall also have the right for City and its Affiliates to permit Third Party Users to access or use the System in accordance with the terms and conditions of this Agreement, including the Statement of Work, provided that Third Party User has agreed in writing in advance to be bound by at least the same restrictions with respect to the System as City or has entered into a Third Party User Agreement with SaaS Provider. Any rights granted hereunder with respect to the System to Third Party Users shall expire or terminate immediately upon the termination of the Agreement in accordance with its terms. City shall be responsible for ensuring the compliance of each Client Party with the terms and conditions of this Agreement and the applicable Statement of Work.

3.8. Security. SaaS Provider shall provide City with the ability to create, modify and assign Permissions required for each User to access the System. City shall be responsible for safeguarding the Permissions and otherwise complying with the password and security procedures that SaaS Provider may establish from time to time, and for all activity under a User’s Permissions. City shall promptly notify SaaS Provider if City becomes aware that the security of its Permissions has been compromised.

3.9. Professional Services. During the term of this Agreement, SaaS Provider will make available to City Professional Services as set forth in the Statement of Work. City may also contract for expanded services for additional days and hours in accordance with SaaS Provider’s thencurrent policies and prices. Notwithstanding the foregoing, SaaS Provider will not be obligated to provide any support required as a result of, or with respect to, City’s operating systems, networks, hardware, or other related equipment of any Client Party use of the Services other than in accordance with the applicable Statement of Work and Documentation and as permitted under this Agreement.

3.10. Service Level. SaaS Provider shall provide the Service Levels set forth in the Statement of Work, including the 99.9% uptime requirement, and including response no less quickly than in accordance with the following priority levels:
(a) A Level “A” Priority shall mean and refer to a System error that renders the System inoperable. SaaS Provider shall assign resources within the first hour and shall continue to work on the problem until the problem is resolved. Average resolution time shall be less than eight (8) hours.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 101 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 7 - June 2019
(b) A Level “B” Priority shall mean and refer to the detection of a System error that seriously impairs System operations but does not render the System inoperable. SaaS Provider shall assign resources within four (4) hours and continue to work on the problem until the problem is resolved.
(c) A Level “C” Priority shall mean and refer to a minor problem, but of sufficient severity to warrant correction before the next scheduled Upgrade or Update. SaaS Provider shall assign resources sufficient to resolve the problem within no more than thirty (30) days.
(d) A Level “D” Priority shall mean and refer to any other minor problems that do not severely affect the operation of the System. SaaS Provider shall incorporate corrections into the next scheduled Upgrade or Update.

3.11. Uptime Requirement. SaaS provider commits to meeting the minimum uptime requirement of 99.9%. Should this requirement not be met, then SaaS provider shall make remedy to the City by applying service credits against the monthly billing as described in Exhibit D, Fee, Budget, and Compensation Schedule.

3.12. Backup. SaaS Provider shall maintain a backup of all Contract Data as set forth in the Statement of Work and shall, on written request from City, provide a copy of the backup to City.

4. City Obligations. City shall: (i) provide SaaS Provider with reasonable access to City’s premises as appropriate to enable SaaS Provider to perform its obligations hereunder; (ii) provide adequate resources to participate in or facilitate the performance of the System; (iii) timely participate in meetings relating to the System; (iv) assign personnel to work in consultation with SaaS Provider; (v) safeguard the user ID’s, passwords and other security data, methods and devices furnished to City in connection with the System and prevent unauthorized access to or use of the System; (vi) be responsible for City networks, equipment and system security required or appropriate in connection with the System; (vii) be responsible for the accuracy, quality, integrity, legality, reliability and appropriateness of Client Data; (viii) transmit Client Data only in an encrypted format, to be mutually agreed by the parties; and (ix) take such other actions as are required of City pursuant to this Agreement, including any Statement of Work.

4.C.c
Packet Pg. 102 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 8 - June 2019
of such Party who have a need to know; and (ii) all such Confidential Information shall be held in the strictest of confidence and shall not be disclosed, disseminated or revealed to any other third party without the prior written permission of (a) for SaaS Provider, an authorized representative of SaaS Provider, and (b) for City, the Director of the City’s Big Blue Bus Department and the City Attorney. Each Party shall ensure that its employees, officers, agents and representatives who are involved with this Agreement will be advised of the terms of this confidentiality clause and will be instructed that they are bound by this confidentiality clause. The following information shall not be considered Confidential Information subject to this Section: (i) information that is publicly available or later becomes available other than through a breach of this Agreement or a Data Breach; (ii) information that is known to the Receiving Party or its employees, agents or representatives prior to its disclosure by the Disclosing Party or is independently developed by the Receiving Party or its employees, agents or representatives subsequent to such disclosure; or (iii) information that is subsequently lawfully obtained by the Receiving Party or its employees, agents or representatives from a third party without obligations of confidentiality. If the Receiving Party is required by law to disclose any portion of the Disclosing Party’s Confidential Information in response to a subpoena, court order, or other similar document, including a request under the California Public Records Act, Receiving Party shall, to the extent legally permissible, give prior timely notice of such disclosure to Disclosing Party to permit Disclosing Party to seek a protective or similar order, and, absent the entry of such an order, Receiving Party shall disclose only such Confidential Information as is necessary to be disclosed in response to such subpoena, court order, or other similar document, including a request under the California Public Records Act.

6. Key Staffing Changes In the event of any changes to SaaS Provider’s key staff assigned to this Agreement, SaaS Provider will notify the City as soon as reasonably possible. Further, SaaS Provider agrees that any replacement of key staff assigned to this Agreement will be made with individuals of comparable or higher experience or expertise.

7. Compensation & Invoices.

7.1. Compensation for Services During Term. The City will compensate SaaS Provider for the Services performed in a total amount not-to-exceed $225,500 for the twelve (12) month period commencing from the Execution Date (“First Year”) and $215,500 for the second twelve (12) month period thereafter (“Second Year”), in accordance with the Fee, Budget, and Compensation Schedule attached as Exhibit D. SaaS Provider will invoice the City for the Services performed in accordance with Exhibit D, and the City will pay any undisputed amount set forth on a correct invoice within 30 days of receipt.

7.2. Compensation for Services During Option Terms. In the event the City exercise either option, the compensation for each Option Term shall not exceed $215,500.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 103 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 9 - June 2019
7;.3. Compensation for Additional Services. In the event the City elects, at its sole and complete discretion, to request additional services (“Additional Services”) beyond those Services set forth in the Statement of Work, then the SaaS Provider will perform the Additional Services in accordance the Fee, Budget and Compensation Schedule attached as Exhibit D or with a schedule to be mutually agreed upon by the parties in writing in advance. The total amount of Additional Services shall not exceed $6,000.

7.4. Total Amount Not to Exceed. For Services and Additional Services, if any, performed during the Term and Option Term, if any, the total amount of compensation shall not exceed $878,000.

8. Copyright and Other Restrictions.

8.1. SaaS Provider’s Proprietary Rights. SaaS Provider owns all right, title and interest, including all related Proprietary Rights in and to, or related to the Software, Custom Software, Software Work Product and System, including all software programs contained therein. The SaaS Provider name, the SaaS Provider logos, and the product names associated with the System are trademarks of SaaS Provider or third parties, and no right or license is granted with respect to their use. The System may contain intellectual property belonging to third parties. All such intellectual property is and shall remain the property of its respective owners. Except for the limited rights expressly granted herein, all right, title and interest in and to the Software, Custom Software, Software Work Product, and System are reserved by SaaS Provider, and, except as expressly granted herein, nothing contained in this Agreement shall be construed as conferring any right, title, interest or license with respect to the Software, Custom Software, Software Work Product or System upon any Client Party, by implication, estoppel or otherwise. In addition, City agrees and acknowledges that SaaS Provider shall have an unlimited right to incorporate into any updates, upgrades, or modifications to the Software, Custom Software and the System rendered through use thereof all suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by any Client Party relating to the System. Such Software, Custom Software and System, as updated, upgraded, or modified, shall be owned by SaaS Provider as provided in this Section. Nothing in this Section shall affect the ownership by City of any and all Contract Work Product or other City proprietary information.

4.C.c
Packet Pg. 104 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 10 - June 2019
or otherwise reverse engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the System in any manner; (iv) create derivative works from, modify or alter any of the System in any manner whatsoever; (v) interfere with any third party’s use and enjoyment of the System; (vi) attempt to gain unauthorized access to the System, accounts, computer systems, or networks connected to any SaaS Provider’s server; or (vii) use any robot, spider or other automatic device or manual process to monitor or copy portions of the System.

8.3. Contract Work Product. City shall own all right, title and interest in and to the Contract Work Product, which shall never be deemed to be Software, Custom Software, System, or Software Work Product, even if delivered or incorporated therewith. SaaS Provider shall have no responsibility, whatsoever, for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership of Client Data, and SaaS Provider shall not review, monitor or check the Client Data except as necessary to provide the System to Client and ensure the operation of the System in accordance with this Agreement. SaaS Provider shall not be responsible or liable, in any way, for the deletion, destruction, damage or loss of any Contract Work Product through no fault of SaaS Provider or its providers without limiting SaaS Provider’s liability to maintain backup data as set forth in the Statement of Work or SaaS Provider’s obligations to maintain data security or in the event of a Data Breach as set forth in Sections 21 and 22 below.

8.4. Software Work Product. As between SaaS Provider and City, SaaS Provider shall be the sole and exclusive owner of all right, title, and interest in and to all Software Work Product and all Proprietary Rights subsumed therein. City expressly acknowledges and agrees that the Software Work Product shall not constitute work made-for-hire under the United States Copyright Act, and that SaaS Provider shall have the exclusive right to protect the Software Work Product by patent, copyright, or any other means. Software Work Product shall be made available to City as part of the System to the extent set forth in the Statement of Work, and City shall have no other right to use any Software Work Product.

8.5 Notices of Infringement. Upon notice from SaaS Provider, City agrees to reasonably cooperate with and assist SaaS Provider (at SaaS Provider’s sole expense) in protecting, enforcing and defending SaaS Provider’s rights in and to the System and any Software Work Product.

4.C.c
Packet Pg. 105 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 11 - June 2019
nonconforming System, at SaaS Provider’s sole expense, as described herein. SaaS Provider shall deliver to City a replacement System, a work-around and/or an error/bug fix as may be necessary to correct the nonconformity. If SaaS Provider is unable to repair or replace the nonconforming System through the remedy set forth above, then such remedy shall not be an exclusive remedy and City shall have all remedies available in law or equity.

10. Services. SaaS Provider represents and warrants that the Services shall be performed in a professional and commercially reasonable manner consistent with the standard of care exercised by SaaS Provider in performing similar services for other clients. City’s remedy for breach of this warranty shall be re-performance of the nonconforming Services, provided that SaaS Provider must have received written notice of the nonconformity from City no later than 60 days after the original performance of the Services by SaaS Provider. If SaaS Provider is unable to re-perform the nonconforming Service through the remedy set forth above, then such remedy shall not be an exclusive remedy and City shall have all remedies available in law or equity.

11. Insurance. Prior to commencing work, SaaS Provider must procure, maintain and pay for insurance against claims for injuries to persons or damage to property that may arise from or in connection with the performance of the System by Vendor or Vendor’s agents, representatives, employees or subconsultants for the duration of this Agreement. SaaS Provider must obtain insurance that, at a minimum, meets the requirements for insurance set forth in Exhibit E, Insurance Requirements and Verifications.

12. Indemnification.

12.1. General Indemnification. SaaS Provider agrees to defend, indemnify, protect, and hold harmless City, its agents, officers, boards and commissions, and employees (collectively, “City Indemnitees”) from and against any and all third party claims and demands and resulting liability, damages, or costs, including but not limited to attorneys’ fees, or payments for injury to any person or property (collectively, “Losses”), alleged to arise out of or result from any alleged acts, errors, or omissions of Vendor in connection with its performance under this Agreement. SaaS Provider’s responsibilities under this Section 12.1 include liability arising from, connected with, caused by, or claimed to be caused by the active or passive negligent acts or omissions of the City Indemnitees, to the extent such negligent acts or omissions are in combination with the negligent acts or omissions of Vendor, its employees, agents or officers, or subconsultants; provided, however, that SaaS Provider’s duty to defend, indemnify, protect and hold harmless shall not include any Losses arising from the sole negligence or willful misconduct of the City Indemnitees.

12.2. Infringement Claims. SaaS Provider agrees to indemnify, defend, settle, or pay any thirdparty claim or action against any Client Party for infringement of any U.S. patent or copyright arising from City’s use in accordance with this Agreement of the System. If SaaS DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 106 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 12 - June 2019
Provider reasonably believes the System or any part of the System is likely to be held to infringe and the use thereof enjoined, if the System or any part of the System is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, SaaS Provider shall, at its own expense, either: (i) procure for City the right to continue to use the System; or (ii) modify the System to make it non-infringing, provided that such modification does not materially adversely affect City’s authorized use of the System; or (iii) replace the System with a functionally equivalent non-infringing program at no additional charge to City; or (iv) if none of the foregoing alternatives is reasonably available to SaaS Provider, terminate this Agreement and refund to City any prepaid but unearned fees paid to SaaS Provider.

12.3. Conduct of Defense. Notwithstanding SaaS Provider’s obligation to defend the City Indemnitees hereunder, City has the right to conduct the defense of the City Indemnitees and obtain reimbursement for reasonable costs of defense from SaaS Provider, if City chooses to do so.

12.4 Limitation of Liability. IN NO EVENT WILL EITHER PARTY BE LIABLE TO

THE OTHER PARTY FOR ANY INCIDENTAL, INDIRECT, SPECIAL,

CONSEQUENTIAL OR PUNITIVE DAMAGES, REGARDLESS OF THE NATURE OF

THE CLAIM, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, COSTS OF

DELAY, ANY FAILURE OF DELIVERY, BUSINESS INTERRUPTION, COSTS OF

LOST OR DAMAGED DATA OR DOCUMENTATION, OR LIABILITIES TO THIRD

PARTIES ARISING FROM ANY SOURCE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION UPON DAMAGES

AND CLAIMS IS INTENDED TO APPLY WITHOUT REGARD TO WHETHER

OTHER PROVISIONS OF THIS AGREEMENT HAVE BEEN BREACHED OR HAVE PROVEN INEFFECTIVE. THE MAXIMUM LIABILITY OF EITHER PARTY ARISING

OUT OF OR IN ANY WAY CONNECTED TO THIS AGREEMENT WILL NOT

EXCEED THE FEES PAID BY CITY TO SAAS PROVIDER DURING THE TWELVE (12) MONTHS PRECEDING THE ACT, OMISSION OR OCCURRENCE GIVING RISE TO SUCH LIABILITY. NOTHING IN THIS AGREEMENT WILL LIMIT OR EXCLUDE EITHER PARTY’S LIABILITY FOR GROSS NEGLIGENCE OR INTENTIONAL

MISCONDUCT OF A PARTY OR ITS EMPLOYEES OR AGENTS OR FOR DEATH OR PERSONAL INJURY. MOREOVER, THE LIMITATION ON LIABILTY IN THIS SECTION 12.4 WILL NOT APPLY TO SAAS PROVIDER’S OBLIGATIONS UNDER SECTIONS 12.1 THROUGH 12.3 ABOVE.

13. Notices. All notices, demands, requests or approvals to be given under this Agreement, must be in writing and will be deemed served when delivered personally, by email, or on the third business DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 107 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 13 - June 2019
day after deposit in the United States mail, postage prepaid, registered or certified, addressed as follows:

13.1. All notices, demands, requests or approvals to the City:

Big Blue Bus
City of Santa Monica
1660 7th Street
Santa Monica, CA 90401
Attention: Ed King, Director of Transit Services
Re: Contract No. 11000 (CCS)
with a copy to:

Santa Monica City Attorney’s Office
1685 Main Street, Third Floor
Santa Monica, CA 90401
Attention: City Attorney
Re: Contract No. 11000 (CCS)
and to:

City of Santa Monica Information System Department
1685 Main Street, Room 105
Santa Monica, CA 90401
Attention: Chief Information Officer
Re: Contract No. 11000 (CCS)

13.2. All notices, demands, requests or approvals to SaaS Provider:

Swiftly, Inc.
611 Mission St, Suite 700
San Francisco, CA, 94105
Attention: Jonathan Simkin, CEO
EMAIL [email protected]
PHONE (415) 483-9777
Re: Contract No. 11000 (CCS)

14. Prohibition Against Transfers.

14.1. SaaS Provider shall not assign, hypothecate or transfer this Agreement or any interest therein directly or indirectly, by operation of law or otherwise without the prior written consent of City, which shall not be unreasonably withheld. Any attempt to do so without the City’s consent shall be null and void, and any assignee, sublessee, hypothecatee or transferee shall DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 108 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 14 - June 2019
acquire no right or interest by reason of such attempted assignment, sublease, hypothecation or transfer.

14.2. Notwithstanding the foregoing, no written consent shall be required for SaaS Provider to assign, hypothecate or transfer this Agreement to (i) any parent or wholly owned subsidiary or (ii) to a successor by way of a merger, acquisition, sale, transfer or other disposition of all or substantially all of its assets, provided that for either (i) or (ii) SaaS Provider provides City with written notice of such assignment.

15. Default and Termination.

15.1. Right to Terminate for Cause; Notice and Opportunity to Cure. Either Party may terminate this agreement for cause if the other Party materially breaches any of the provisions of this Agreement and fails to cure such breach within 30 days after receipt of written notice thereof. In the event a longer period is required to complete a cure, the Parties may agree to extend such time periods provided that the breaching Party has commenced and continues to cure within the extended time period.

15.2. Rights Upon Termination. Upon termination of this Agreement by either party for any reason:
i. All licenses granted to the City under this Agreement shall terminate and revert immediately to Vendor, subject to other provisions of this Agreement regarding the City’s right to access Contract Work Product.
ii. SaaS Provider shall promptly transmit or cause to be transmitted the Contract Work Product in a form readable and accessible by the City. SaaS Provider agrees to cooperate with the City for the transmittal of the information in a form reasonably acceptable by the City.
iii. The City’s rights to the Contract Work Product shall be unequivocal and shall survive the termination of this Agreement.
iv. Upon termination of this Agreement, City will pay SaaS Provider any compensation earned and unpaid up to the effective date of termination.

16. Records.

16.1. SaaS Provider must maintain complete and accurate records with respect to costs, expenses, receipts and other such information required by the City for any services provided where compensation is on the basis of hourly rates, subconsultant costs, or other direct costs. SaaS Provider must keep the records, together with supporting documents, separate from other DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 109 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 15 - June 2019
documents and records and maintain them for a period of three years after receipt of final payment.

16.2. SaaS Provider must maintain records in sufficient detail to permit an evaluation of the Services and in accordance with generally accepted accounting principles. SaaS Provider must clearly identify all records and make them readily accessible to the City. At the City’s request, SaaS Provider must provide records in an electronic format and, if necessary, access to any proprietary software to view such electronic records.

16.3. SaaS Provider must allow the City to have free access to SaaS Provider’s books and records and to inspect all work, data, documents, proceedings and activities related to this Agreement. The City has the right, no more than twice per year, to examine or audit SaaS Provider’s records, and SaaS Provider agrees to cooperate with any examination or audit of its records. If a City audit discloses an error of 5% or more in information reported by SaaS Provider, SaaS Provider agrees to pay the cost of the City’s audit computed on the basis of four times the direct payroll of the audit staff completing the audit and audit report.

17. Contract Work Product; Reports.

17.1. Any Contract Work Product prepared or caused to be prepared by Vendor or any subconsultant for this Agreement will be the exclusive property of City. No Contract Work Product given to or prepared by Vendor or any subconsultant pursuant to this Agreement may be made available to any individual or organization by Vendor without prior written approval by City.

17.2. At City’s request, Vendor must furnish reports concerning the status of the Services.

18. Data Retention. All Contract Work Product is the property of the City. At any time during the term of this Agreement at the City’s request or upon the termination of this Agreement for any reason, SaaS Provider shall, and shall instruct all authorized persons to, promptly return to the City all copies, whether in written, electronic or other form or media, of all Contract Work Product in its possession or the possession of such authorized persons. SaaS Provider shall also securely dispose of all remaining copies in Vendor’s possession, if the City so instructs, and certify in writing to the City that all Contract Work Product, including Protected Information, has been returned to City or disposed of securely, as requested by the City. SaaS Provider shall comply with all directions provided by the City with respect to the return or disposal of Contract Work Product, including Protected Information.

19. Standard of Care. SaaS Provider agrees to provide all Services, including services performed by any subconsultant, in a manner consistent with the level of care and skill ordinarily exercised by members of SaaS Provider’s profession under similar conditions.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 110 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 16 - June 2019

20. Subconsultants.

20.1. If SaaS Provider proposes to have any subconsultant perform any part of the Services, SaaS Provider must submit a request for approval in writing, describing the scope of work to be subcontracted, the name of the proposed subconsultant, and the total price or hourly rates used in preparing an estimated cost for the subconsultant’s services. The City, in its sole discretion, may grant or deny the request.

20.2. SaaS Provider will be responsible for the quality of any subconsultant’s work. Every subcontract or agreement of any kind entered into between SaaS Provider and any subconsultant (or between any subconsultant and others) must contain the following provision:

This agreement is consistent with all terms and conditions of the Agreement No. 11000 (CCS) entered into between the City of Santa Monica and Swiftly, Inc. on _________.

21. Data Security. To the extent SaaS Provider will collect, access, use, store, dispose of, or disclose Confidential Information, including Protected Information, the following provisions will apply.

21.1. SaaS Provider represents and warrants that it will comply with all applicable federal, state, and local privacy and data protection laws, as well as all other applicable regulations.

21.2. SaaS Provider shall implement administrative, physical and technical safeguards to ensure security of Confidential Information, including Protected Information, that are no less rigorous than accepted industry practices including National Institute of Standards and Technology (NIST) 800-53, Center for Internet Security (CIS) controls, the International Organization for Standardization’s standards (ISO/IEC 27001:2013 – Information Security Management Systems – Requirements and ISO-IEC 27002:2013 – Code of Practice for Information Security Controls), the American Institute of Certified Public Accountants trust principals for security, confidentiality, and availability (SOC 1 and SOC 2), and the Information Technology Library (ITIL) standards. Vendor shall ensure that all such safeguards, including the manner in which Protected Information is collected, accessed, used, stored, processed, disposed of and disclosed, comply with all applicable data protection and privacy laws, as well as the terms and conditions of this Agreement. SaaS Provider shall provide City, upon request, with copies of: (a) its Data and Server Security Plan (as periodically updated); (b) its Business Continuity/Disaster Recovery Plan (as periodically updated); and (c) annual SSAE 16 SOC 2 Audit Report for its host providers, subject to these documents being treated as Confidential Information under the terms of this Agreement.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 111 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 17 - June 2019

21.3. If in the course of this engagement SaaS Provider has access to or will collect, access, use, store, process, dispose of or disclose credit, debit or other payment cardholder information, SaaS Provider shall at all times remain in compliance with the Payment Card Industry Data Security Standard (“PCI DSS”) requirements, including remaining aware at all times of changes to the PCI DSS and promptly implementing all procedures and practices as may be necessary to remain in compliance with the PCI DSS at SaaS Provider’s sole cost and expense.

21.4. All employees and subcontractors given access to any Confidential Information, including Protected Information, must agree to abide by the terms of the Agreement and restrict use of Confidential Information, including Protected Information, only for subcontractors or employees’ internal business purposes and only as necessary for the execution of the Agreement.

21.5. SaaS Provider’s failure to adequately protect Confidential Information, including Protected Information, resulting in a Data Breach is a material breach of this Agreement. In such event, City may terminate the Agreement effective immediately upon written notice to SaaS Provider without further liability or obligation to City.

21.6. Upon City’s request, but no more than once per year, to confirm SaaS Provider’s compliance with this Agreement, as well as any applicable laws, regulations and industry standards, SaaS Provider grants City or, upon City’s election, a third party on City’s behalf, permission to perform an assessment, audit, examination or review of all controls in SaaS Provider’s physical or technical environment in relation to all Confidential Information, including Protected Information, being handled and services being provided to City pursuant to this Agreement. SaaS Provider shall fully cooperate with such assessment by providing access to knowledgeable personnel, physical premises, documentation, infrastructure and application software that processes, stores or transports Confidential Information, including Protected Information, for City pursuant to this Agreement. City may also request that SaaS Provider perform a self-audit of all security programs and controls. In addition, upon City’s request, SaaS Provider shall provide City with the results of any audit performed by or on behalf of SaaS Provider that assesses the effectiveness of SaaS Provider’s information security program as relevant to the security and confidentiality of Confidential Information, including Protected Information, shared during the course of this Agreement.

21.7. SaaS Provider shall ensure all Confidential Information, including Protected Information, remains within the United States and is not transbordered out of the country without prior written authorization by City, which authorization may be withheld by City in its sole discretion.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 112 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 18 - June 2019

22. Data Breach. In the event of any Data Breach, SaaS Provider shall promptly notify City and cooperate with any remedial and notification requirements.

22.1. SaaS Provider shall provide notice by email and telephone of any Data Breach as soon as possible, but no later than 24 hours after learning of the Data Breach. The notice shall include a detailed report of the information breached, including names, contact information, and data that was compromised.

22.2. Immediately following notification of a Data Breach, SaaS Provider shall coordinate with City to jointly investigate the incident, and SaaS Provider agrees to (1) assist with any investigation; (2) provide City with access to facilities and operations impacted by the Data Breach; (3) provide status reports on any internal investigations as frequently as requested by City; (4) facilitate interviews with Vendor’s employees and others involved in the Data Breach; and (5) make available all relevant documents and data, electronic or in paper form, necessary to comply with all applicable laws, regulation, industry standards as otherwise requested by City.

22.3. SaaS Provider shall immediately remedy any Data Breach and, at SaaS Provider’s sole expense, take all necessary steps to prevent any further Data Breach in accordance with all applicable privacy rights, laws, regulations, and standards.

SaaS Provider shall consult with City to determine (1) whether notice of a breach should be provided to any individuals, regulators, law enforcement agencies, consumer reporting agencies, or others as required by law, regulation, or otherwise in the City’s discretion; and (2) the content of any such notice, whether and what type of remediation may be offered, and the nature and extent of any such remediation.

22.5. SaaS Provider shall fully cooperate in any litigation or other action deemed necessary by the City following any Data Breach.

23. Integrated Agreement. This Agreement represents the full and complete understanding of every kind or nature whatsoever between the parties hereto, and all preliminary negotiations and agreements of whatsoever kind or nature are merged herein. No verbal agreement or implied covenant shall be held to vary the provisions hereof. Any modifications of this Agreement will be effective only by written execution signed by both City and SaaS Provider and approved as to form by the City Attorney. This Agreement is the product of negotiation and compromise between the parties. Accordingly, notwithstanding California Civil Code Section 1654, in the event of uncertainty, the language shall not be construed against the Party causing the uncertainty.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 113 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 19 - June 2019

24. Permits and Licenses. SaaS Provider, at its sole expense, shall obtain and maintain during the term of this Agreement, all required business and professional permits, licenses and certificates.

25. Compliance with Law. Each Party shall comply with all applicable federal, state and local laws, including all ordinances, rules and regulations.

26. Nondiscrimination. In rendering Services under this Agreement, SaaS Provider shall not discriminate based upon race, color, religion, national origin, ancestry, sex, age, sexual orientation, marital status, AIDS or disability and shall comply with the requirements of all federal, state and local law.

27. Governing Law. The laws of the State of California, without regard to any choice of law provisions, will govern this Agreement.

28. Venue and Jurisdiction. The City and SaaS Provider agree that a significant portion of the Services will take place in Los Angeles County and that any litigation arising out of this Agreement may only be brought in either the United States District Court, Central District of California, or the Superior Court of California, County of Los Angeles, West District, as appropriate. The Parties agree that venue exists in either court, and each Party expressly waives any right to transfer to another venue. The Parties further agree that either court will have personal jurisdiction over the Parties to this Agreement.

29. Survival of Terms and Obligations. Any provision of this Agreement that by its nature must be exercised after termination of this Agreement will survive termination and remain effective for a reasonable time. Any obligation that accrued prior to termination of this Agreement will survive termination of this Agreement.

30. Force Majeure. In the event of delays to the performance of obligations (other than payment obligations) due to circumstances beyond each party’s reasonable control, including without limitation, acts of God, pandemics, fires, floods, earthquakes, wars, civil disturbances, terrorism, or sabotage (a “Force Majeure Event”), each Party will have no liability for any such failure or delay to the extent that it promptly uses commercially reasonable efforts to minimize any resulting delay in or interference with the performance of its obligations hereunder.

31. No Third-Party Beneficiaries. This Agreement does not and is not intended to confer any rights or remedies upon any party other than the Parties to this Agreement.

32. Publicity. Without prior written approval signed by an authorized representative of the other Party, neither Party shall, directly or indirectly, (i) use the other Party’s name or any of the other Party’s trademarks, service marks or logos, or (ii) make any public announcement related to this Agreement or the System. Notwithstanding the foregoing, SaaS Provider may disclose the fact that City has procured a license for the System; provided that SaaS Provider will not make any public DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 114 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 20 - June 2019
announcement of such fact or state or imply that City endorses or recommends the Services without the prior written permission of City.

33. Severability. In the event that any provision of this Agreement shall be determined to be illegal or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.

34. Waiver. A waiver of any breach of this Agreement may not be deemed a waiver of any subsequent breach of the same or any other term, covenant, or condition of this Agreement.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 115 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 21 - June 2019

35. Exhibits. The following exhibits are incorporated by reference into this Agreement as though fully set forth herein.

Exhibit A Request for Proposals
Exhibit B SaaS Provider’s Proposal including Statement of Work Exhibit C Project Schedule
Exhibit D Fee, Budget and Compensation Schedule
Exhibit E Insurance Requirements
IN WITNESS WHEREOF, the parties have caused this Agreement to be executed the day and year first above written.

ATTEST:
______________________________

DENISE ANDERSON-WARREN
City Clerk
APPROVED AS TO FORM:
______________________________
GEORGE S. CARDONA
Acting City Attorney

CITY OF SANTA MONICA,
a municipal corporation
By: ______________________________

LANE DILG
Interim City Manager
Swiftly, Inc.

By: ________________________________
Name: _____________________________
Title: ______________________________ CEO Jonathan Simkin DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B 5/19/2020
5/21/2020 5/21/2020

4.C.c
Packet Pg. 116 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival June 2019
Exhibit A
Request for Proposals
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 117 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 1 CITY OF SANTA MONICA

REQUEST FOR PROPOSAL

REAL-TIME ARRIVAL PREDICTION, ALERTING, AND

ANALYTICS SYSTEM
Big Blue Bus
1660 7th Street
Santa Monica, CA 90401
ISSUE DATE: November 7, 2019
QUESTIONS DUE: Prior to or by 6 pm, November 12, 2019
RESPONSES TO QUESTIONS PUBLISHED: November 19, 2019
SUBMITTALS DUE: Prior to or by 6 pm, November 30, 2019
APPROVED FOR ADVERTISEMENT:
-----------------------------------
Barbara Andres
City of Santa Monica’s Big Blue Bus
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 118 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 2 Proposer RFP Checklist
Read the entire document. Note critical items such as mandatory requirements; supplies/services required; submittal dates; format; contract requirements (i.e., insurance, performance and or reporting, etc.).

Attend the pre-proposal conference if one is offered. These conferences provide an opportunity to ask clarifying questions, obtain a better understanding of the project, or to notify the City of any ambiguities, inconsistencies, or errors in the RFP.

Take advantage of the “question and answer” period. Submit your questions by the due date. View all answers given in the formal addenda issued for the RFP. All addenda issued for an RFP are posted on the City’s online vendor portal: ProcureNow and will include all questions asked and answered concerning the RFP.

Follow the format required in the RFP when preparing your response. Provide point-by-point response to all sections in a clear and concise manner. The proposals are evaluated based solely on the information and materials provided in your response.

Check the City’s online vendor portal: ProcureNow for RFP addenda. Before submitting your response, check whether any addenda were issued for the RFP. If so, you must submit a signed acknowledgment for each addendum issued along with your response
Review and read the RFP document again to make sure that you have addressed all requirements.

Submit your response on time. Note all the dates and times listed on the front page of the RFP document, and be sure to submit all required items on time. Late proposals are never accepted.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 119 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 3 I. INTRODUCTION
The City of Santa Monica’s Big Blue Bus (referred to hereafter as “BBB”) is inviting proposals from qualified persons or firms interested in providing a Software as a Service (SaaS) solution that will:
a. Implement a variety of user-friendly interfaces concerning real-time individual bus locations and predicted arrival times to end users including customers as well as BBB staff throughout the organization.
b. (Optional) Ensure that customers are kept informed with a feature or stand-alone solution that will automatically push out service alerts concerning closures, delays, events, detours, etc., via email, text, social media, and other digital channels.

Note: Although Item (b), Service Alerts, is listed as optional, proposers are strongly encouraged to propose this solution in their proposals whether provided directly or through a partner. c. Collect and analyze automatic vehicle location data, both in real-time and to build and use a historical archive of performance data for staff including service planners, dispatchers, customer service representatives, customer experience coordinators, and management.

This group of solutions will allow BBB to improve the customer experience in every interaction with our service.

II. PROJECT DESCRIPTION / SCOPE OF WORK
The City of Santa Monica’s Big Blue Bus has issued this Request for Proposal (“RFP”) to solicit proposals to:
(a) Design, configure, implement, and support a real-time bus location user interface or interfaces for its fixed route public transportation service; (b) (Optional but strongly recommended) to automate, manage, and disseminate customer alerts on various digital communication channels; and
(c) Collect and analyze automatic vehicle location data, both in real-time and to build and use a historical archive of performance data for staff to use for improved service planning, operations, and customer service management.

The proposal will include providing associated maintenance, support, operation, and training services for successful implementation of the system(s), to be deployed as described in the Scope of Work.

Proposal Calendar
The following is a list of key dates:

Request for proposals issued ................................................. November 12, 2019 Submission of inquiries ......................................Prior to or by November 12, 2019 Responses to inquiries published……………………….………. November 19, 2019 Proposals due ......................................................................... November 30, 2019 Final candidate interviews………………….….……....……… December 9-13, 2020 Staff recommendation made to City Council for award of bid ..... January 28, 2020

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 120 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 4 SCOPE OF WORK
A. Introduction

GLOSSARY OF TECHNICAL TERMS
API (Application Programming Interface): A set of commands, functions, protocols, and objects that programmers can use to create software or interact with an external system.

It provides developers with standard commands for performing common operations.

CAD/AVL: Computer-Aided Dispatch/Automatic Vehicle Location describes the use of computers and Global Positioning Systems (GPS) in dispatching and tracking transit vehicles.

Cloud-Hosted: Cloud hosting is the procurement of computing resources from a cloud computing provider or facility to host data, services and/or solutions.

Graphic User Interface (GUI): A form of user interface that allows users to interact with electronic devices through graphical icons and visual indicators instead of text-based user interfaces, typed command labels or text navigation
GTFS (General Transit Feed Specification): An open data format for public transportation schedules and associated geographic information.

GTFS-rt (General Transit Feed Specification-Realtime): A GTFS Realtime feed lets transit agencies provide consumers with realtime information about disruptions to their service (stations closed, lines not operating, important delays, etc.) location of their vehicles, and expected arrival times.

GeoJSON (Geo-JavaScript Object Notation): An open standard data format designed for representing simple geographical features, along with their non-spatial attributes.

IVR (Interactive Voice Response): A technology that allows a computer to interact with humans using voice and inputs via a keypad.

JSON (JavaScript Object Notation): A lightweight data-interchange format that is easy for humans to read and write and for machines to parse and generate. It is a subset of the JavaScript programming language.

KML (Keyhole Markup Language): A notation for expressing geographic annotation and visualization within Internet-based, two-dimensional maps and three-dimensional Earth browsers. KML was developed for use with Google Earth, which was originally named Keyhole Earth Viewer.

OneBusAway. Originally launched in 2008 as a project by graduate students at the University of Washington, OneBusAway is an integrated suite of open source software components that stores, manages and delivers real-time information about transit vehicle locations.

SMS (Short Message Service): A text messaging service component of most telephone, Internet, and mobile device systems. It uses standardized communication protocols to DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 121 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 5 enable mobile devices to exchange short text messages. An intermediary service can facilitate a text-to-voice conversion to be sent to landlines.

Software-as-a-Service (SaaS): A software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software",
TXT: A TXT file is a standard text document that contains unformatted text.

XML (Extensible Markup Language): A markup language that defines a set of rules for encoding documents in a format that is both human-readable and machine-readable ZIP: An archive file format that supports data compression.

A. Solution for real-time bus arrival predictions to customers BBB is seeking proposals to design, configure, and implement a real-time customer information system and to provide associated ongoing maintenance, support, operation, marketing, and training services for successful implementation of the system. BBB has a system of twenty (20) fixed bus routes and a fleet of 195 buses, each outfitted with GPS technology.

High quality information in this context means arrival predictions that meet a standard of accuracy described in the technical requirements section below, frequently updated bus locations, and consolidation of feeds (one source of predictions versus multiple sources as exist presently). By providing customers with accurate and consistent real-time passenger information across multiple channels, BBB is seeking to improve the customer experience for every customer who currently interacts with our system as well as potential new customers.

Accurate vehicle location and arrival prediction data can make riding transit easier and more pleasant for customers because they have greater certainty about when a bus will arrive. This reduces the perception of long wait times and provides a degree of confidence for riders waiting at bus stops.

The selected proposer would make real-time arrival information available to customers via following information channels:
a. For customers with smartphones supported by data plans the system shall support third party travel information apps by providing accurate predictions via API (application programming interface) and/or in a variety of standard data formats to allow customers to plan their BBB trips and/or obtain real-time bus arrival information for specific BBB stops and routes.
b. Optional: The system may provide its own customized or commercial off-the-shelf application (app) that can be downloaded to iOS or Android smart devices by customers.
c. Customers could also access real-time data predictions through other smart devices including but not limited to tablets, laptops, or personal computers, by downloading an app and/or by visiting a website.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 122 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 6 d. The selected proposer would also make real-time bus arrival information available to customers without smartphones or other smart devices or who do not have a data plan through additional forms of contact, which BBB provides to its customers currently and wishes to continue:
i. Customers could call a number and enter the bus stop ID and route number, and an IVR (interactive voice response) system would provide the arrival time of at least the next two buses expected to arrive at that stop. ii. Customers could text the bus stop ID (and, if applicable, a route number) to a number (preferably an SMS short code) which would automatically respond via text with the arrival time of the next bus serving that stop. iii. The arrival prediction information could be made available to BBB’s network of electronic real-time bus arrival signs so that bus arrival times are displayed for that stop.

B. Optional: solution to push out service alerts to customers via email, text, social media, and other channels
Currently, BBB uses a variety of processes and communication channels to advise customers of detours, special events, service changes, and bus stop closures, including email blasts, social media posts, website posts, alerts, and others. Depending on the format, each alert is created and distributed individually via a manual process. BBB seeks a solution to easily and automatically generate and push service alerts to customers simultaneously across a variety of communication channels.

The system would disseminate customer information including, but not limited to: service change alerts, trip planning, announcements or services provided by BBB, etc. Benefits from a service alerts feature include reduced customer confusion and frustration about planned and unplanned disruptions as well as staff time savings owing to a reduced need to manually enter the same information into multiple locations (currently including Twitter, BBB’s website, email blasts, and GTFS for downstream systems, etc.

Although this feature is optional and submissions without this solution will be accepted, we encourage submitters to include it in their proposal.

C. Solution for analytics to assist staff in improving service quality and reliability In the interest of providing a safe, efficient, and reliable experience for every BBB customer and improve overall system performance through robust management reports, BBB is also seeking a solution to collect and analyze automatic vehicle location data, both in real-time and to build and use a historical archive of performance data. The system will allow for route/system playback to determine where transit delays occur, provide historical reports for overall on-time system performance, and provide running time analyses. The system could also provide real-time vehicle speed analytics down to bus stop level so that actions can be taken to effectively manage travel speeds.

B. Project Background
Big Blue Bus (BBB) began service in 1928 as Santa Monica Municipal Bus Lines to serve Santa Monica and Los Angeles’ Westside. Now, more than 91 years later, BBB’s nearly 500 employees provide high-quality transit services across 58 square miles of the most densely populated area in L.A. County. In fiscal year 2018-19 BBB delivered nearly 13 million trips via local, freeway express, and Rapid services.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 123 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 7 One of BBB’s strategic goals is to improve the customer experience throughout the entire public transit trip, including while waiting for a bus to arrive. Accurate, reliable predictive real-time bus arrival information has been shown to improve the customer experience by reducing the perceived wait time, and the anxiety of not knowing if the next bus is on schedule or when it will arrive. In fiscal year 2018-19, BBB’s current arrival prediction system was used more than 15 million times by customers. Ninety-four percent (94%) of the prediction requests used either an iOS or Android device app or the data provider’s website, and the remaining requests came from other sources including visiting BBB’s webpage with an embedded trip-planning feature, using SMS texts, or making Interactive Voice Response (IVR) calls to BBB. In addition, an unknown number of customers use BBB’s real-time arrival information signs at select bus stops throughout the service area.

Although many third-party apps are available which provide arrival predictions using BBB’s public General Transit Feed Specification real-time (GTFS-rt) feed, it is important that BBB proactively provide its customers with a variety of sources of real-time bus arrival information. According to a customer survey performed for BBB by an independent source in 2016, 78% of English-speaking customers and 76% of Spanish-speaking customers in BBB’s service area report that they own a smartphone with a data plan. Although this is most of BBB’s customers, there is still a significant group of customers who do not have access to a smartphone and/or a data plan and therefore need access to real-time arrival information by other means, such as phone, text, computer, or electronic signs at bus stops.

The ideal solution would make accurate real-time bus arrival information easily accessible to virtually all current and potential BBB customers.

Providing a means to automatically disseminate real-time alerts across a range of communication channels would improve the customer experience by helping to reduce customer confusion and frustration about planned and unplanned disruptions. An automated alert-generation solution would also help BBB staff better serve customer needs without having to manually enter the same information into multiple locations (currently including Twitter, BBB’s website, email blasts, and GTFS real-time for downstream systems, etc.).

Finally, a solution to collect and analyze automatic vehicle location data, both in real-time and to build and use a historical archive of performance data would allow BBB’s planning, operations, customer service, and community engagement staff to determine where transit delays occur, understand overall on-time system performance, and receive running time analyses to improve service. Providing real-time vehicle speed analytics down to bus stop level would help BBB staff more effectively manage travel speeds.

C. Operational Concepts
While the passenger web and mobile components are important parts of a successful system, the most important focus is on the generation and delivery of high-quality real time arrival prediction data that meets industry standards, e.g., GTFS-rt. That way, BBB will be able to leverage the marketplace of real-time third-party apps such as Google, Transit, Moovit, etc. giving customers the flexibility to use the apps that best meet their needs.

Technical Requirements:

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 124 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 8 a. The service shall be hosted by the Contractor such that no system software needs to be maintained by the City of Santa Monica..
b. The service shall accept General Transit Feed Specification (GTFS); the proposed solution should consume BBB’s data feed automatically and daily if changes have occurred.
c. Real-time data must be made available in GTFS-real-time format (synced with the BBB’s GTFS data).
d. Real-time data should also be available in a human readable format such as JSON as well as other formats like xml, txt, geojson, kml, and zip. e. The proposed solution should include publicly accessible API(s) that allows third party web and mobile application developers to use the real-time transit data and ensures consistency of predictions across multiple platforms, regardless of the app used.
f. The proposer shall provide references/links to public APIs for existing customers.

Ideally, the API shall work on an open API specification, e.g., OneBusAway. g. The system shall function in any standard web browser, via SMS, and through interactive voice response (IVR).
h. The system shall display maps of “live” bus locations of all buses that can be viewed online by customers who visit BBB’s website and/or the proposer’s website, if available.
i. Optional: The system may provide its own customized or commercial off-the-shelf (COTS) application (app) that can be downloaded to iOS or Android smart devices by customers.
j. Customers should be able to access real-time transit information via SMS and IVR.

The proposal shall provide details on how SMS and IVR are accessed. k. In addition, the predictions shall be available via API to BBB’s network of real-time arrival information signs at bus stops and shelters.
l. Prediction Measurement Methodology
Accuracy will be determined by comparing Contractor’s predicted arrival time to actual arrival times provided by BBB. Each prediction will be counted as “acceptable” by using an error threshold (See Table 1).

The Time from Actual Range is calculated as the difference between the time the vehicle actually arrives or departs at the stop or timepoint, and the time the prediction is actually displayed (e.g., Text or GTFS-rt):

Time from Actual = Actual Arrival/Departure Time – Prediction Display Time The Prediction Error is calculated by subtracting the predicted arrival/departure from the actual arrival departure at the bus stop or time point:

Prediction Error = Actual Arrival or Departure Time – Predicted Arrival or Departure Time
The closer the bus is to the stop/time point, the stricter (smaller) the error that will be allowed. The Prediction Error Thresholds for the Demonstration and subsequent contract are defined in Table 1:

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 125 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 9 Table 1. Prediction Error Thresholds
Time from Actual Bin Prediction Error Thresholds
0 - 3 minutes -1 to 1 minutes
3 - 6 minutes -1.5 to 2 minutes
6 - 12 minutes -2 to 3 minutes
12 - 30 minutes -2.5 to 4 minutes
Contractor will calculate the Prediction Error and the Time from Actual for each trip-stop for each minute starting 30 minutes before the trip-stop’s actual arrival time. Contractor will then calculate whether each of their predictions fall in (acceptable) or out of the Error Threshold (not acceptable). For each Range (e.g. 0 – 3 minutes), prediction accuracy is determined by finding the number of acceptable predictions out of the total number of predictions made for that trip-stop (see Table 2):

Number of Acceptable Predictions
Prediction Accuracy = --------------------------------------------------- Number of Total Predictions
Table 2. Example calculation of prediction accuracy
Additional factors to be considered when evaluating the accuracy of the proposed system:
a. Vehicle’s actual arrival at/departure from a stop
i. Was a prediction made for arrival and departure?
ii. How early did predictions begin, as compared to the requirements? iii. Did the predictions end substantially before the actual arrival and departure time?
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 126 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 10 b. Predictions and Actual Arrivals
i. Did the prediction have a corresponding actual arrival and departure? ii. Did the vehicle arrive earlier than predicted, such that a customer might miss it?
iii. Did the vehicle arrive later than predicted, such that customers have long waits?
c. Vehicle positions
i. Are all positions that should be included present?
ii. What is the latency of the position?
iii. Is the trip assignment accurate?
iv. Are the values of current stop sequence and current status correct? Website Support for BBB Customers
a. (Optional) The proposer shall provide and host a responsive mobile-friendly website that is compatible with all major operating systems and web browsers for customers to use to obtain real-time bus arrival, schedule adherence, and/or trip planning information. Any content or applications shared with BBB must be compatible with the City of Santa Monica’s web site platform. If provided:
a. The website shall include clear instructions for users on how to use the app and navigate the site, as well as answers to frequently asked questions (FAQs).
b. The website shall also allow customers to access (BBB’s and/or the proposer’s, as specified in the contract) customer support via email, phone, live chat, or other means of communication.
c. The website must comply with applicable Americans with Disability Act (ADA) as well as Sections 504 and 508 of the Rehabilitation Act of 1973. d. In addition to providing and hosting their own web site for customers to access, the proposer shall provide content to BBB to be embedded on one or more of BBB’s web pages that customers can access to obtain real-time bus arrival, schedule adherence, and/or trip planning information.

B. Optional Solution for Customer Information Alert System The solution shall integrate with other BBB systems such as the CAD/AVL or other systems to automatically generate alerts. The solution shall also allow staff to manage and publish a variety of service alerts via email and SMS to those who have opted in, as well as social media, RSS, and APIs directly to third-party applications.

Technical Requirements:
a. The service shall be hosted by the Contractor such that no system software needs to be maintained by BBB.
b. The proposed solution shall consume BBB’s data feed automatically and be able to generate alerts for a variety of specific events such as service outages and detours. c. The proposed solution shall include a public API that allows third party web and mobile application developers to use the data and ensures consistency of alert content across multiple platforms, regardless of the app used.
d. The system shall function in any standard web browser.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 127 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 11 e. Alerts may also be available via API to BBB’s network of real-time arrival information signs at bus stops and shelters and/or to any network of e-paper, kiosks, or screens capable of displaying alerts that BBB may deploy in future.

C. Solution for internal analytics to help staff improve service quality and reliability Technical Requirements:
a. The system shall evaluate and improve the transit system performance through robust management reports and real-time maps.
b. The system shall constantly collect and analyze automatic vehicle location (AVL) data both in real-time and archive data historically.
c. The system shall be able to view processed data (i.e. on-time performance, vehicle speeds, running times, etc.) gathered any time in the past and up to 5 minutes prior to when the query was performed.
d. The system shall support AVL data up to every 1 second. e. The system shall automatically update schedules based on GTFS updates. f. The system shall easily view on-time performance and AVL reports from anywhere, through cloud-based format.
g. The system shall monitor schedule adherence by route and stop based on late, ontime, and early performance, including daily, weekly and monthly trends. h. The system shall provide ongoing calibration with BBB to continually refine the data collected.
i. The system shall include unlimited AVL data storage and processing. j. The system shall be able to provide real-time information usage statistics on per route and/or bus stop.
k. Assignment of a bus to a route must be able to be done remotely via Administrative privileges. The changing of one bus to another route must also be available. l. The system shall allow data to be filtered by date range, day of week, time of day, and other filters.
m. The systems shall allow the above analytics viewed in real time or by historical record by route, bus stop, work run and other filter/sort criteria to meet user needs. n. The system shall allow data to be exported via tabular format (e.g. CSV) or via API access.
o. The system shall allow for route/system playback capabilities to identify where and why transit delays occur:
a. Playback shall enable a user to view schedule adherence for every GPS coordinate
b. Playback shall enable a user to view headway adherence relative to the prior vehicle for every GPS coordinate.
p. The system shall provide historical reports for overall system on-time performance:
a. By route,
b. By stop along a route,
c. By motor coach operator,
d. By distribution of how early and how late,
e. In tabular format organized by schedule,
f. With ability to replay vehicle positions.
q. The system shall provide running time analyses that:
a. Show overall system performance,
b. Show route-level running times,
c. Show trip-level running times for a route,
d. Shows trip-level running times for an operator,
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 128 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 12 e. Enable users to easily compare actual trip running time relative to scheduled running time and next trip start time,
f. Attribute running times to various factors that impact running time, such as dwell time and variability in travel time,
g. Easily calculate and display percentiles of running times based on historical distribution of running times,
h. Allow running times to be analyzed stop by stop for a given trip, including delay attribution by stop based on dwell times and travel times. r. The system shall provide vehicle speed analytics, including the ability to:
a. View a vehicle speed heatmap detailing route level speeds between each stop, b. Display dwell time for each stop,
c. Easily be able to detect specific corridors, segments, or intersections with lower than desired vehicle speeds.

Software License Requirements for Business Analytics system Unlimited agency users with various permissions and abilities within the system relative to user roles.

D. General Requirements:

The following requirements apply to all three solutions. a. System shall be turnkey.
b. Proposer shall describe their go-live strategy and average release timelines. c. Software as a Service (SaaS) fully hosted and cloud-based web platform. d. Unlimited data storage.
e. Continuous software updates for duration of license. f. All data provided by the City and the Contract Work Product (as defined in the Software as a Service template) is the property of the City of Santa Monica.

User Experience and Reliability of System
a. The solutions shall be based on the latest available technology. b. All components of the real-time information, alerting, and/or business analytics system(s) must be compliant with the Americans with Disabilities Act (ADA), as well as Sections 504 and 508 of the Rehabilitation Act of 1973. c. All Graphic User Interfaces and public communications within or concerning the system shall meet the BBB brand guide (e.g., logos, color scheme, fonts, etc.), and no interface or communication will be released without approval of BBB staff. The look and feel of the Graphic User Interfaces must be intuitive and appealing to a broad audience, including users of all ages.
d. The system, including all components, data, and user app, must operate reliably with no degraded performance, slow speed, or loss of functionality with at least a 99.9% rate of system availability and system accuracy on a weekly basis, excluding periods of scheduled maintenance, which, to the degree possible, should be restricted to hours when BBB buses are not in service.

Customer Service Support of System
a. The Contractor shall provide a dedicated Account Manager and ongoing technical/administrative support for BBB.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 129 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 13 b. The Contractor shall provide other ongoing support to include live chats with customer service representatives when the designated representative is unavailable by telephone and other communication channels such as email. c. The Contractor shall begin deployment and testing within 30-60 days after Notice to Proceed.
d. The Contractor shall provide data launch and support to begin start-up. e. BBB shall be provided with two business days of onsite train-the-trainer training for operations, community engagement, customer service, and other staff as applicable, before system launch. Further training shall be provided as significant updates affecting procedures or workflows are released.
f. BBB shall be provided with live user support (preferably onsite) during launch of the system.
g. The solution shall include system health monitoring with automatic distribution of SMS and/or email notifications to a select group of BBB staff during system outages more than 30 minutes in length to enable BBB to provide proactive customer notifications. h. Upon resolution of the outage, the Contractor shall provide the same select group of BBB users with an email notification that the outage has been resolved, including root cause and remedy.
i. The Contractor shall respond to any service issues or requests submitted by BBB and seek to resolve and close any issues relative to their urgency and/or impact within the following time frames:
a. A Level “A” Priority shall mean and refer to a System error that renders the System inoperable. SaaS provider shall assign resources within 30 minutes and shall continue to work on the problem until the problem is resolved. Average resolution time shall be less than three (3) hours.
b. A Level “B” Priority shall mean and refer to the detection of a System error that seriously impairs System operations but does not render the System inoperable.

SaaS Provider shall assign resources within two (2) hours and continue to work on the problem until the problem is resolved. Average resolution time shall be less than 24 hours.
c. A Level “C” Priority shall mean and refer to a minor problem, but of sufficient severity to warrant correction before the next scheduled Upgrade or Update. SaaS Provider shall assign resources sufficient to resolve the problem within no more than thirty (30) days.
d. A Level “D” Priority shall mean and refer to any other minor problems that do not severely affect the operation of the System. SaaS Provider shall incorporate corrections into the next scheduled Upgrade or Update
j. BBB shall have the ability within the application to escalate technical, service, or functionality issues to the proposer for review and resolution. k. The application shall provide BBB staff to report issues and submit comments and feedback for system improvement.
l. The application must remain operational under any new operational system or other third-party software (including, but not limited to, security/firewall software) released at the City / BBB during the term of the contract.

Demonstration/Test Instance
To be responsive, the Contractor shall implement a demonstration instance of the proposed approach, which can provide its reporting platform for all the routes in the feed within three calendar days of the deadline for submission of proposals. This demonstration shall be made continuously available to BBB for a minimum of seven calendar days.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 130 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 14 E. System Administration and Reporting
a. All reports shall be exportable to standard, non-proprietary formats such as PDF (Portable Document Format), MS Excel, or comma-separated value (.csv) file. b. The contractor shall be responsible for developing additional custom reports or views following system implementation and/or an interface to allow BBB to build custom reports in a user-friendly manner.
c. These reports shall include an SQL based data mart.

F. Security and Confidentiality of Data (Supplemental to Security Requirements Discussed in Operational Requirements Section)
a. The system design shall ensure that all data is safeguarded from unauthorized access or use and programs are protected from virus, malware, and cyber-attacks. b. All elements of the system shall comply with the City of Santa Monica’s privacy policy. c. The proposer will provide a plan as part of the proposal for monitoring, controlling, and updating security and encryption (if/where applicable) tools on an ongoing basis. d. The system shall be fully compliant with latest industry security and (if applicable) encryption standards.
e. The system shall be incorporated into the City’s disaster recovery plan. The proposer will be responsible for providing a system capable of meeting BBB’s expected availability and recovery times.
f. The system and the proposer’s staff shall maintain the following standards of confidentiality:
a. Confidential and Protected Information, as defined in the attached Software as a Service Agreement, is exempt from disclosure to the public or other unauthorized persons under state and federal statutes.
b. All Confidential Information shall be kept confidential and protected from disclosure to any persons other than employees, agents, officers or representatives of such Party who have a need to know;
c. All Confidential Information shall be held in the strictest of confidence and shall not be disclosed, disseminated or revealed to any other third party without the prior written permission of an authorized representative of the SaaS Provider, the Director of the City’s Big Blue Bus Department, and the City Attorney.

G. Project Management
a. The proposer shall establish a Project Management Team to manage and perform all functions and activities.
o Overall project management
o Project timeline and milestones
o Resource allocation
o System / software development, operations, and upgrades (if applicable) o Ongoing project quality review
o Contract administration interface with BBB
o Performance reporting
o Risk assessment
o Issue tracking and resolution benchmarks
b. A Project Management Plan shall be included as part of the proposal, which shall include:
o A description of the management organization of the project including organization chart, identification of key personnel assigned to it with their responsibilities and relationships.
o A detailed project schedule that will allow BBB to monitor progress effectively. o A full description of project management controls on progress, performance, quality, costs, schedule, and risks.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 131 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 15 o A schedule of communications including frequency of activity and status reports, reporting method, and individuals responsible for each communication.

H. Quality Assurance and Quality Control
Contractors shall include in their proposals detailed descriptions of quality processes employed to assure that the quality of the system (including all software, materials, functionality, operation, and customer service response) are of a level that meets or exceeds the design goals, performance, and reliability requirements stated herein.

The quality assurance program would shall include:
o Benchmarks against which the quality of service delivery can be measured, to include a system reliability (uptime) benchmark of no less than 99.9% o Prevention, detection, notification, and process to alleviate any systematic problems,
o Avoidance and elimination of potential security breaches.

I. Implementation Plan
The implementation plan shall contain:
o Detailed milestones and schedule for development, marketing, training, launch, and acceptance,
o Detailed interface (narrative and schematic) to internal and external (if applicable) systems,
o Implementation support required of BBB,
o Communication plan for launch of customer-facing features and upgrades.

J. Measures of Project Success
General Metrics
The solution must include measurement of the success of the project. The metrics should align with project goals, which include the following:

Real-time bus arrival predictions that improve the customer experience:
a. Improve prediction accuracy across all communication channels b. Provide accurate, reliable real-time bus arrival predictions to customers using electronic devices to access third-party and/or the proposer’s own app, if available c. Provide active, reliable arrival prediction data to BBB’s network of real-time signs d. Effectively and reliably provide predictions to customers using SMS and IVR to request the data
(Optional) Customer alerts:

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 132 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 16 a. Generate service updates and alerts automatically or with minimal user intervention across a variety of communication channels including email, web, SMS, and social media
b. Provide accurate, timely service alerts via API to third-party applications such as Transit, Moovit, Google maps, and others
c. Provide accurate reliable alert data to BBB’s network of real-time signs if applicable Business analytics:
a. Planning: Recommend run-times and trips across the transit network b. Planning: Provide data to investigate stop level dwell time by examining where/ when/ why it occurs in order to inform adjustments in stop location and fare payment program including travel speeds
c. Operations: Create functional live supervisor field management on laptops d. Operations: Provide data for OTP analysis to determine problem segments, timepoints for the purpose of improving schedules management
e. Operations: Provide a tool for active headway management f. Department-wide: Improve interdepartmental communication regarding missed service and service delays
g. Customer Service: Reduce average customer service call time by 20% h. Customer Service: Reduce Customer Service Escalations and call backs i. Customer Service: Reduce the volume and closure rate of help tickets by providing real-time response to questions and issues concerning bus locations j. Customer Service: Improve overall customer service productivity Project Delivery Metrics
The project delivery will be judged on standard project management controls metrics, including:
o Schedule - based on such elements as milestone achievement and earned value analysis
o Quality - based on defect burn down rates and customer satisfaction o Budget - based on budget adherence
System Performance Metrics
o The real-time information app will track any failures in functionality in all phases and features and report these for root cause analysis and permanent eradication of the issue via update or other means.
o All components, data, and user app, shall operate reliably with no degraded performance, slow speed, or loss of functionality with at least a 99.9% rate of system availability and system accuracy on a weekly basis
o Timely responses and resolutions to all support-related inquiries shall be provided within the service level agreement standards listed in this RFP o The real-time information app will provide data for total cost of ownership (TCO) analysis.

Acceptance
Acceptance would be conditional upon system performance as measured by performance metrics.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 133 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 17 B. CITY CONTACT
The City has designated Barbara Andres as its contact (the “City Contact”) for this request for proposals (this “RFP”). The City Contact’s information is listed below:

Barbara Andres, PMP
Executive Admin Assistant
City of Santa Monica
Big Blue Bus
1660 7th Street
Santa Monica, CA 90401
Telephone: (310) 458-1975 ext. 5811
E-mail: [email protected]
Office Hours:

Monday through Thursday, 8:00 AM to 6:00 PM
Alternate Fridays 8:00 AM to 5:00 PM
The City of Santa Monica offices are closed every other Friday. Please call to ensure that offices are open and that staff is available.

Any inquiries or requests regarding this procurement should be submitted via ProcureNow.

Other City officers, agents, employees or representatives do not have authority to respond on behalf of the City. Contact with unauthorized City personnel during the selection process may result in disqualification.

City’s Online Vendor Portal
The website for this RFP and related documents is: ProcureNow or https://secure.procurenow.com/portal/santa-monica-ca. All project correspondence will be posted on the ProcureNow website. It is the responsibility of Proposers to check the website regularly for information updates and RFP clarifications, as well as any RFP addenda.

C. ORIGINAL DOCUMENTS
Proposer shall complete and return the following documents:
x Proposal (including cost proposal)
x RFP Addenda if issued
x Non-Discrimination Policy Acknowledgement
x Non-Collusion Declaration (this does not need to be notarized) x Certification Regarding Debarment
x Vendor Information Security Assessment (VISA) Questionnaire If you are selected to provide the service, you will need to submit the following forms:
x Oaks Initiative Disclosure Form (if the award amount is >$25,000 annually; identifies recipients of public benefit in relation to political donation restrictions: click here for more information)
x Living Wage Certification (if the award amount is >$54,200) DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 134 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 18 You must also obtain a business license, or provide your current business license number.

You can go to the Business License page for more information.

D. BEST QUALIFIED PERSON OR FIRM
The award, if any, will be made to the best qualified person or firm(s). In evaluating whether a proposer(s) is (are) the best qualified person or firm(s) pursuant to the Santa Monica Municipal Code, City staff may utilize some or all of the following criteria:

1. The training, credentials and experience of the person or firm;

2. The demonstrated competence, ability, capacity and skill of the person or firm to perform the contract or provide the services;

3. The capacity of the person or firm to perform the contract or provide the service promptly, within the time specified, and without delay;

4. The sufficiency of the person’s or firm’s financial and other resources;

5. The character, integrity, reputation and judgment of the person or firm;

6. The ability of the person or firm to provide such future service as may be needed;

7. The price which the person or firm proposes to charge, including whether the price is fair, reasonable and competitive; and

8. Any other factor which will further the intent set forth in Section 608 of the City Charter.

The City shall have absolute discretion in determining the applicability and weight or relative weight of some or all of the criteria listed above and is not required to select the lowest monetary proposer.

II. CONDITIONS GOVERNING THE PROCUREMENT
A. GENERAL REQUIREMENTS
This procurement will be conducted in accordance with the City of Santa Monica procurement codes and procedures.

1. Receiving Time / Late Proposals
It is the responsibility of proposer to see that their proposal is submitted with sufficient time to be received by the City prior to the proposal closing time. The receiving time in the City Office will be the governing time for acceptability of proposals.

Late proposals are not accepted.

2. Acceptance of Conditions Governing this RFP
Submission of a proposal constitutes acceptance of the Evaluation Factors contained in this RFP.

3. Incurring Cost
Any cost incurred by the proposer in preparation, transmittal, presentation of any proposal or material submitted in response to this RFP shall be borne solely by the proposer.

4. Prime Consultant Responsibility
Any agreement that may result from the RFP shall specify that the prime consultant is solely responsible for fulfillment of the agreement with the City. The City will make agreement payments only to the prime consultant.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 135 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 19 5. Sub-consultants
Use of sub-consultants must be clearly explained in the proposal, and major sub-consultants must be identified by name. Prime consultants shall be wholly responsible for the entire performance whether or not sub-consultants are used.

6. Amended Proposals
A proposer may submit an amended proposal before the deadline for receipt of proposals. Such amended proposals must be complete replacements for a previously submitted proposal and must be clearly identified as such in the transmittal letter. City personnel will not merge, collate, or assemble proposal materials.

7. Proposer’s Rights to Withdraw Proposal
Proposers will be allowed to withdraw their proposals at any time prior to the deadline for receipt of proposals. The proposer must submit a written withdrawal request signed by the proposer’s duly authorized representative addressed to the City Contact.

8. Proposal Offer Firm
Responses to this RFP, including proposal prices, will be considered firm for ninety (90) days after the due date for receipt of proposals or sixty (60) days after receipt of a best and final offer, if one is requested.

9. Best and Final Offer
The City reserves the right to request Best and Final Offers from any or all proposers. This will be the only opportunity to amend or modify proposals based on feedback from the City. Information from competing proposals will not be disclosed to other proposers prior to submission of a Best and Final Offer.

10. Living Wage Requirement
Any agreement issued as a result of this Request for Proposal may be subject to the City’s Living Wage Ordinance, Santa Monica Municipal Code Chapter 4.65 (LWO), and its implementing regulations.

11. Disclosure of Proposal Contents
All proposals are subject to the provisions of the California Public Records Act, California Government Code section 6250 et seq., and any information submitted with a response is a public record subject to disclosure, unless a specific exemption applies.

12. No Obligation
This RFP in no manner obligates the City to the eventual rental, lease, purchase, etc., of any goods or services offered until a valid written agreement is executed by the City and the selected proposer.

13. Termination
This RFP may be canceled at any time and any and all proposals may be rejected in whole or in part when the City determines such action to be in the best interest of the City of Santa Monica.

14. Sufficient Appropriation
Any agreement awarded for multiple years as a result of this RFP may be terminated if sufficient appropriations or authorizations do not exist. Such termination will be effected by sending written notice to the selected proposer. The City’s decision as to whether sufficient appropriations and authorizations are available will be accepted by the selected proposer as final.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 136 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 20 15. Errors and Restrictive Specifications
If a proposer discovers any ambiguity, conflict, discrepancy, omission, or other error in the RFP, the proposer should immediately notify the City Contact designated in Section I, B.

Without disclosing the source of the request, the City may issue a written addendum to clarify the ambiguity, or to correct the problem, omission, or other error.

If prior to the submission date, a proposer knows of or should have known of an error in the RFP but fails to notify the City Contact of the error, the proposer shall submit their proposal at his, her or its own risk, and, if awarded an agreement, shall not be entitled to additional compensation or time by reason of error or its later correction.

16. Legal Review
The City requires that all proposers agree to be bound by the General Requirements contained in this RFP.

17. Governing Law
This RFP, and any agreement entered into pursuant to this RFP, are governed by the laws of the State of California.

18. Oral Changes and Basis for Proposal
Proposers may not rely upon oral explanations. All changes and addenda will be issued in writing. Only information supplied by the City in writing through the City’s Contact, or in this RFP should be used as the basis for the preparation of proposals.

19. Agreement Terms and Conditions
The agreement between the City and the selected proposer(s) will follow the format specified by the City and contain the terms and conditions set forth in Exhibit A, Software as a Service Agreement. However, the City reserves the right to negotiate with a successful proposer the final provisions or provisions in addition to those contained in this RFP. The contents of this RFP, as revised and/or supplemented, and the successful proposal will be incorporated into and become part of the agreement.

Should a proposer object to any of the City’s terms and conditions, as contained in this Section or in Exhibit A, that proposer must propose specific alternative language in his, her, or its proposal. Proposer must provide a brief discussion of the purpose and impact, if any, of each proposed changed followed by the specific proposed alternate wording.

The City may or may not accept the alternative language. General references to the proposer’s terms and conditions or attempts at complete substitutions are not acceptable to the City and may result in disqualification of the proposer.

20. Proposer’s Terms and Conditions
Proposers must submit with the proposal a complete set of any additional terms and conditions that they expect to have included in an agreement negotiated with the City.

21. Proposer Qualifications
The City may make such investigations as necessary to determine the ability of the proposer to adhere to the requirements specified within this RFP.

22. Right to Waive Minor Irregularities
The City reserves the right to waive minor irregularities and the right to waive mandatory requirements, provided that all of the otherwise responsive proposals fail to meet the same DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 137 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 21 mandatory requirements and/or doing so does not otherwise materially affect the procurement. This right is at the sole discretion of the City.

23. Change in Agreement or Representatives
The City reserves the right to require a change in the selected proposer or representatives if the assigned representatives are not, in the opinion of the City, meeting its needs adequately.

24. City Rights
The City reserves the right to award the proposal to separate proposers on any of the services as set forth in the proposer’s proposal. It is further understood that if the proposer to whom any recommended award is made fails to enter into an agreement with the City, award may be made to the next best qualified person or firm, who shall be bound to perform as if she, he or it received the award in the first instance.

25. Right to Publish
Throughout the duration of this procurement process and agreement term, potential proposers, and proposers, must secure from the City written approval prior to the release of any information that pertains to the potential work or activities covered by this procurement or the subsequent agreement. Failure to adhere to this requirement may result in disqualification of the proposer or termination of the agreement.

26. Ownership of Proposals
All documents submitted in response to the RFP shall be become the property of the City of Santa Monica and are subject to the provisions of the California Public Records Act, as described in Section II. A. 11. herein.

27. Agreement Award
Proposal will be evaluated by a committee comprised of City staff and may include outside consultants (the “Evaluation Committee”). The Evaluation Committee will make an award recommendation to City staff. City Council may give approval of the agreement and/or direct staff to negotiate the final terms and execute the agreement.

This agreement shall be awarded to the proposer or proposers whose proposal is best qualified, taking into consideration the evaluation factors set forth in the RFP. The most qualified proposal may or may not have received the most points or be the lowest cost proposal. Proposers will be notified when the award is being made or an award recommendation goes to the City Council for approval.

28. Protest Deadline
All parties wishing to file a protest shall comply with the procedures set forth in Santa Monica Municipal Code section 2.24.105 found here. Proposer may file a written protest with the Director of Finance no more than seven calendar days following the posting of award recommendation on the City’s online vendor portal website.

Protests received after the deadline will not be accepted.

III. SUBMISSION FORMAT AND ORGANIZATION
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 138 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 22 A. NUMBER OF RESPONSES
Proposers may submit multiple proposals, if desired. The City is not recommending or suggesting that proposers submit multiple proposals. The City is merely stating an available option. If a proposer chooses to submit multiple proposals, each must be entirely separate from the others. The Evaluation Committee will not collate, merge, or otherwise manipulate the proposer’s proposals.

B. PROPOSAL FORMAT

1. Letter of Transmittal
a. Identify the submitting organization;
b. Identify the name, title, telephone and fax numbers, and e-mail address of the person authorized by the organization to contractually obligate the organization; c. Identify the name, title, telephone and fax numbers, and e-mail address of the person authorized to negotiate the contract on behalf of the organization; d. Identify the names, titles, telephone and fax numbers, and e-mail addresses of persons to be contacted for clarification;
e. Be signed by the person authorized to contractually obligate the organization; f. Acknowledge receipt of any and all amendments to this RFP.

2. Qualifications
Provide a brief summary of your firm’s history, its capabilities, and its recent relevant experience (last five years). Also, describe your demonstrated experience with similar projects and qualification including professional licenses and certifications.

3. Key Personnel
Describe the project team composition and include resumes of key personnel. Proposed members should be available for ninety (90) days from the proposal due date. The City must be promptly notified of any changes in key personnel prior to award.

4. References
List a minimum of three (3) references for whom comparable services were provided to in the last five (5) years. Include the name of the firm, name of the contact, telephone number of the contact, email address of contact (if available), brief description of the services provided and your firm’s role, and the start and completion date.

5. Project Work Plan
Describe your understanding of the project and approach. Include deliverables, milestones, assumptions, and identify potential risks that could delay the project. List any resources you expect the City to provide.

6. Cost Proposal
Respondents to this request for proposal shall provide pricing for the line items listed in the table below. Please note if a pricing unit (lump sum, each, monthly, or per transaction) is not applicable in the event that a different pricing unit is used for that service (e.g., per DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 139 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 23 transaction versus lump sum or monthly) by referring to the line item where the pricing is covered. If relevant, separate tables may be provided for each of Options A, B, and C.

IV. EVALUATION

EVALUATION POINT SUMMARY
Line Description Unit Quantity Unit Price Extended
Price
Implementation of Real-time information, Alerts, and Analysis System(s) One-time or capital costs
1 Project management
services
Lump sum 1
2 System set-up,
configuration, and
documentation
Lump sum 1
3 Customer and/or
agency website set-up
and marketing
services
Lump sum 1
4 Training (staff) Lump sum 1
5 Application and
software licenses
Lump sum 1
6 Testing of custom
features and functions
Lump sum 1
Monthly service fees (if applicable)
7 System operation,
administration, and
reporting
Monthly 12
8 Hosting, computer
and network services
Monthly 12
9 Other (attach
explanation)
Monthly 12
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 140 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 24 All proposals meeting the requirements will be evaluated using the same criteria and point structure. Evaluations will be based on the weighted criteria listed below, which correspond to information requested in various sections of the proposal:

Note: Only those that achieve a score of seventy (70) points or more will be eligible for consideration and evaluation under this proposal.

CRITERIA MAXIMUM POINTS
Stated Requirements 40
Experience 10
Quality Control 10
Cost of Services, Cost Control 30
Stability / References 10
TOTAL POINTS 100
A. EVALUATION FACTORS
Stated Requirements: Up to forty (40) points may be awarded based on the Proposer’s ability to successfully perform the outlined services and meet relevant criteria. Evaluation will be based on Proposer’s ability to respond to the technical, security, scalability, reporting, and service requirements of this RFP.

Experience: Up to ten (10) points may be awarded based on the evaluation of the proposer’s knowledge and prior experience. Evaluation will be based on relevant experience of key personnel based on resumes showing technical knowledge and experience. Evaluation will also be based on level of the firm’s previous projects of comparable complexity, scale and nature; training and proven expertise in the area of work required; experience in projects completed for public entities; and the firm’s proposed work plan.

Quality Control (Technical / Operational): Up to ten (10) points may be awarded based on whether the distinct goals established for each component are met. Brief descriptions of previous project experiences should be used as examples of how quality control was achieved with former clients. Evaluation will also be made based on Proposer’s ability to provide BBB staff with necessary reports as described in RFP.

Cost of Services, Cost Control: Up to thirty (30) points may be awarded for the best pricing with all pricing factors taken into account. The consultant’s overall cost proposal for the project should reflect cost effective work and services. Cost control, performance within budget allocations, prudent auditing practices, management, and clear and DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 141 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 25 constant communication with City staff are essential to the success of this project. Brief descriptions of previous project experiences should be used as examples of how this was achieved with former clients, along with key examples of the firm’s accuracy in cost estimating.

Stability/References: Up to ten (10) points may be awarded upon an evaluation of proposer’s work for similar engagements. Please submit at least three references from public or private entities of similar size and scope. Additionally, provide evidence of insurance; description of firm size and structure, including number of partners and owners; and confirmation of firm’s independence and license to practice in California.

B. CONSULTANT SELECTION PROCESS:

Selection
The City of Santa Monica, through either the City Council or the City Manager (or his designee) has the sole authority to select the consulting firm and reserves the right to reject any and all proposals. The City reserves the right to approve or reject all subconsultants and engineers proposed to be retained by the prime consultant. Upon signing of the agreement, no change in proposed personnel or sub-consultants can be made without the City’s review and written authorization.

By submitting a response to this RFP, prospective consultants waive the right to protest after award or seek any legal remedies whatsoever regarding any aspect of this RFP. The City reserves the right to select any number of finalists. In addition, the City reserves the right to issue written notice to all prospective consultants of any changes in the RFP terms or proposal submission schedule, should the City determine in its sole and absolute discretion that such changes are necessary. The City reserves the right to request additional information from any proposing consultant and to reject any and all proposals.

All original work products, including computer files, shall remain the property of the City.

The City reserves the right to retain an expert to evaluate the proposing consultant’s work or qualifications at all stages in the selection process. Additionally, any contract entered into will be subject to termination at any stage if in the judgment of the City, such termination is in the best interest of the City. In the event such decision is made, appropriate written notice would be given before any termination and the consultant would be compensated on a pro-rata basis for work performed.

The responsible proposer whose proposal is the most advantageous to the City, taking to consideration all the evaluation factors will be recommended for the contract award.

Notwithstanding the Evaluation Team’s selection, the City reserves the right to award this RFP and the resultant Contract in any manner it deems to be in the best interest of the City and make the selection based on its sole discretion. The City is the sole and exclusive judge of quality and compliance with proposal specifications in any of the matters pertaining to this RFP.

Contract Award and Execution
Selection of a proposer with whom the City enters into contract negotiations with, or a recommendation of an award by the Evaluation Committee or any other party, does not constitute an award of Contract. Once the City formally awards the contract, the successful consultant will be notified to enter into an agreement. If the selected consultant does not DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 142 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 26 enter into the agreement, the City will begin negotiations with the second highest ranking proposing consultant.

Please review all contract forms prior to submitting a proposal. The City of Santa Monica intends to use these forms as the baseline agreements with the successful consultant.

The City will not entertain proposals to make material changes to the contract form once the project has been awarded. If you wish to request changes to the contracting forms, you must do so during the proposal process. In addition, the City requires compliance with several other policies and ordinances, proposing consultants will need to complete these Exhibits and submit with their Proposal.

The RFP document and the successful proposal response, as amended by agreement between the City of Santa Monica and the successful consultant, will become part of the contract documents. Additionally, the City of Santa Monica may verify the successful consultant’s representations that appear in the proposal. Failure of the successful consultant to perform as represented may result in elimination of the successful consultant from further negotiation or in contract cancellation or termination.

No oral explanation or instruction of any kind or nature whatsoever given before the award of a contract to a consultant shall be binding. The City of Santa Monica shall not be bound, or in any way obligated, until the City has awarded the contract and all documents have been executed. The proposing consultant may not incur any chargeable costs prior to final contract execution

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 143 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 27 City of Santa Monica
Non-Discrimination Policy Acknowledgment
A. Discrimination.

Discrimination in the provision of services may include, but not be limited to the following:
(a) Denying any person any service, or benefit or the availability of a facility. (b) Providing any service, or benefit to any person which is not equivalent, or in a non-equivalent manner or at a non-equivalent time, from that provided to others. (c) Subjecting any persons to segregation or separate treatment in any manner related to the receipt of any service.
(d) Restricting any person in any way in the enjoyment of any advantage or privilege enjoyed by others receiving any service or benefit.
(e) Treating any person differently from others in determining admission, enrollment, quota, eligibility, membership, or any other requirement or condition which persons must meet in order to be provided any service or benefit.
(1) Contractor shall take affirmative action to ensure that intended beneficiaries of this Agreement are provided services without regard to race, color, religion, national origin, ancestry, sex, age, gender, gender identification, gender expression, sexual orientation, marital status, AIDS or disability. (2) Contractor shall further establish and maintain written procedures under which any person applying for or receiving services hereunder, may seek resolution from Contractor of a complaint with respect to any alleged discrimination in the provision of services by Contractor's personnel.

At any time any person applies for services under this Agreement, he or she shall be advised by Contractor of these procedures. A copy of these procedures shall be posted by Contractor in a conspicuous place, available and open to the public, in each of Contractor's facilities where services are provided hereunder.

B. Non-discrimination in Employment
(1) Contractor certifies and agrees that it will not discriminate against any employee or applicant for employment because of race, color, religion, national origin, ancestry, sex, age, sexual orientation, gender, gender identification, gender expression, marital status, AIDS or disability in accordance with the requirements of City, State or Federal law. Contractor shall take affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion, national origin, ancestry, sex, age, sexual orientation, gender, gender identification, gender expression, marital status, AIDS or disability, in accordance with the requirements of City, State and Federal law. Such shall include, but not be limited to, the following:
(a) Employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination, rates of pay or other forms of compensation. (b) Selection for training, including apprenticeship.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 144 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 28 (2) Contractor agrees to post in conspicuous places in each of Contractor's facilities providing services hereunder, available and open to employees and applicants for employment, notices setting forth the provisions of this non-discrimination policy. (3) Contractor shall, in all solicitations or advertisements for employees placed by or on behalf of Contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, age, sexual orientation, gender, gender identification, gender expression, marital status, AIDS or disability, in accordance with the requirements of City, State or Federal law.
(4) Contractor shall send to each labor union or representative coworkers with which it has a collective bargaining agreement or other contract or understanding a notice advising the labor union or workers' representative of Contractor's commitments under this non-discrimination policy. (5) Contractor certifies and agrees that it will deal with its sub-Contractors, bidders, or vendors without regard to race, color, religion, national origin, ancestry, sex, age, sexual orientation, gender, gender identification, gender expression, marital status, AIDS or disability, in accordance with the requirements of City, State and Federal law.
(6) In accordance with applicable State and Federal law, Contractor shall allow duly authorized representatives of the County, State, and Federal government access to its employment records during regular business hours in order to verify compliance with this non-discrimination policy.

Contractor shall provide other information and records as the representatives may require in order to verify compliance with this non-discrimination policy. (7) If City finds that any of the provisions of this non-discrimination policy have been violated, the same shall constitute a material breach of agreement upon which City may determine to cancel, terminate, or suspend this Agreement. While City reserves the right to determine independently that this nondiscrimination policy has been violated, in addition, a determination by the California Fair Employment and Housing Commission or the Federal Equal Employment Opportunity Commission that Contractor has violated State or Federal non-discrimination laws shall constitute a finding by City that Contractor has violated the provisions of this non-discrimination policy. (8) The parties agree that in the event Contractor violates any of the non-discrimination policies set forth herein, City shall be entitled, at its option, to the sum of five hundred dollars ($500) pursuant to Civil Code Section 1671 as liquidated damages in lieu of canceling, terminating or suspending this Agreement.
(9) Contractor hereby agrees that it will comply with Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794), all requirements imposed by applicable Federal Regulations, and all guidelines and interpretations issued pursuant thereto, to the end that no qualified disabled person shall, on the basis of disability, be excluded from participation in, be denied the benefits of, or otherwise be subjected to discrimination under any program or activity of the Contractor receiving Federal Financial Assistance. ___________________________________ ____________________________________ Signature/Date Name of Proposer
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 145 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 29 NON-COLLUSION DECLARATION TO ACCOMPANY

PROPOSALS OR BIDS
STATE OF CALIFORNIA }
COUNTY OF LOS ANGELES }
, being first duly sworn, deposes, and says: that He/She is:
(Insert “Sole Owner,” “A Partner”, “President,” “Secretary,” or other proper title) of (Insert name of proposer)
Who submits herewith to the City of Santa Monica the attached proposal; that He, She, It, or They is (are) the person(s) whose name(s) is (are) (strike out words not appropriate) signed to the hereto attached proposal; that said proposal is genuine; that the same is not sham or collusive; that all statements of fact therein are true; that such proposal was not made in the interest or on behalf of any person, partnership, company, association, organization or corporation not therein named or disclosed.

Declarant further deposes and says: that the proposer has not directly or indirectly by agreement, communication or conference with anyone attempted to induce action prejudicial to the interests of the public body which is to award the contract or of any other proposer, or anyone else interested in the proposed contract; that the proposer has not in any manner sought by collusion to secure for himself, herself, itself, or themselves, an advantage over any other proposer. (strike out words not appropriate)
Declarant further deposes and says that prior to the public opening and recording of proposals the said proposer:
(a) Did not, directly or indirectly, induce or solicit anyone else to submit a false or sham Proposal;
(b) Did not, directly or indirectly, collude, conspire, connive or agree with anyone else that said proposer or anyone else would submit a false or sham proposal, or that anyone should refrain from proposing or withdraw his/her proposal;
(c) Did not, in any manner, directly or indirectly, seek by agreement, communication or conference with anyone to raise or fix any overhead, profit or cost element of his, her, its, their price, or of that of anyone else; and
(d) Did not, directly or indirectly, submit his, her, its, or their proposal price or any breakdown thereof, or the contents thereof, or divulge information or data relative thereto, to any corporation, partnership, company, association, organization, depository, or to any member or agent thereof, or to any individual or group of individuals, except to the awarding authority or to any person or persons who have a partnership or other financial interest with said proposal in his, her, its, or their business. (strike out words not appropriate)
I declare under penalty of perjury that the foregoing is true and correct.

____________________________ _____________________________ Signature/Date Name of Proposer
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 146 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 30 CITY OF SANTA MONICA

CERTIFICATION REGARDING DEBARMENT, SUSPENSION, PROPOSED DEBARMENT,

AND OTHER RESPONSIBILITY MATTERS
This certification must be completed for your proposal to be considered.

The undersigned certifies, to the best of his or her knowledge and belief, that:
1) The Bidder and/or any of its Principals, contractors, subcontractors and sub recipients are not presently debarred, suspended, proposed for debarment, or declared ineligible for the award of or voluntarily excluded from participating in contracts by any Federal agency and are not presently on the System for Award Management (SAM) or being considered for the SAM OR ineligible to work on contracts for violations of California Labor Code Sections 1777.1 or 1777.7;

2.) “Principals,” for the purpose of this certification, means officer; directors; owners; partners; and, persons having primary management or supervisory responsibilities within a business entity (e.g., general manager; plant manager; head of a subsidiary, division, or business segment, and similar position) ;

3.) The Bidder also certifies that if awarded a contract it shall provide immediate written notice to the City of Santa Monica if, at any time, the Bidder learns that its certification was erroneous when submitted or has become erroneous by reason of changed circumstances;

4.) A certification that any of the items in this provision exists will not necessarily result in withholding of an award under this solicitation. However, the certification will be considered in connection with a determination of the Bidder’s responsibility. Failure of the Bidder to furnish a certification or provide such additional information as requested by City of Santa Monica may render the Bidder non-responsive;

5.) Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render, in good faith, the certification required by this provision. The knowledge and information of a Bidder is not required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings; and

6.) The certification of this provision is a material representation of fact upon which reliance was placed when making award. If it is later determined that the Bidder knowingly rendered an erroneous certification, in addition to other remedies available to the City, the City of Santa Monica may terminate the contract resulting from this solicitation for default and pursue any other available legal remedies.

By signing below, I declare under penalties of perjury that the forgoing certifications and assurances, any other statements made by me are true and correct.

Name (printed): _______________________________ Title: ___________________________ Signature: ______________________________________ Date: ____________________ Name of Company: ________________________________ RFP No. : ____________ DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 147 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 31 Vendor Information Security Assessment
(VISA) Questionnaire
Purpose: This Vendor Information Security Assessment (VISA) Questionnaire requests information concerning a Cloud Service Provider (the Vendor), which intends to provide to the City of Santa Monica (The City) any or all of the following services: Software as a Service (SaaS); Platform as a Service (PaaS); and Infrastructure as a Service (IaaS).

Note/Instructions:
• SaaS, PaaS and IaaS are each a ‘cloud’ servicing model, in which software and database applications, computer network infrastructure and/or computer hardware/software platforms is/are hosted by the Vendor and made available to customers interconnected to a network, typically to the Internet. • This Questionnaire is for the sole use of the intended Vendor and may contain confidential information of individuals and businesses collected, stored, and used by The City. Any unauthorized collection, storage, use, review or distribution may be prohibited by California and/or Federal laws. If you are not the intended recipient of this Questionnaire, please contact the sender by e-mail and destroy all copies of the Questionnaire.
• The Vendor shall provide answers to the questions or information to the requests provided below. • The Vendor shall provide the latest), System & Organization Controls (SOC) Type 2 Audit Report. • In the event that the Vendor determines that it cannot meet the City’s security and or privacy requirements, the Vendor may submit a request for an exception to the City’s requirements and propose alternative countermeasures to address the risks addressed in this Questionnaire. The City’s Information Security Officer (ISO) may approve or reject the exception request, depending on the risks associated with the exception request.
• Upon receipt of the Vendor’s response, the Information Services Department Information Security will conduct a security risk assessment, using the following scoring methodology:

A = Meets completely.

B = Partially meets. The Vendor may be required to provide additional requested information.

C = Doesn’t meet. The Vendor may be required to provide missing/additional detail.

Vendor Information:

Vendor Organization Name
Address
Information Security Contact Person Name
Email
Phone
Date this Questionnaire Completed
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 148 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 32 1.0 BUSINESS PROCESS AND DATA EXCHANGE REQUIREMENTS
# Question Response from the
Vendor Score
Additional
Information/Clarification
Required from the
Vendor

1.1 Please provide a detailed
description of the business process
that will be supported by the Vendor,
as it relates to the proposed
requirements of the City’s RFP or
other Business Requirements
Document (BRD)

1.2 Has the Vendor adopted and
implemented information security
and privacy policies that are
documented, are accessible to the
City, and conform to ISO 27001/2 –
Information Security Management
Systems (ISMS) Standards?

1.3 What data exchange will occur
between the City and the Vendor?
What data will be stored at the
Vendor’s or other third party’s data
storage location? (Provide data
attributes with examples)
Example: (Payment Card
Information, Social Security
Number, Driving License # Patrons
Name, Address, telephone etc.),
which are examples of personal
information, the privacy of which
must be protected as stated by the
California constitutional and
statutory law.

1.4 In the event that the Vendor is
required to store Private Information
(PI), Personally Identifiable
Information (PII), or Sensitive
Information (SI) (collectively, the
Information) about individuals in the
service provider’s business systems,
how does the Vendor maintain the
confidentiality of the Information in
accordance with applicable federal,
state and local data and information
privacy laws, rules and regulations?

1.5 What mechanism and/or types of
tool(s) will be used to exchange data
between The City and the Vendor?
Example: (VPN, Data Link, Frame
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 149 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 33 # Question Response from the
Vendor Score
Additional
Information/Clarification
Required from the
Vendor
Relay, HTTP, HTTPS, FTP, FTPS,
etc.)

1.6 What types of data storage (work in
progress storage and backup
storage) are present or will be
required at the Vendor’s site?
Example: (PCI Credit Card Info,
SSN, DLN, Patrons Name,
Address, telephone, medical
records, etc.)

1.7 Is e-mail integration required
between The City and the Vendor?
Example: The provision of services
may require the City to provide the
Vendor with an e-mail account on
the City’s e–mail server.

1.8 Has the Vendor ever been subjected
to either an electronic or physical
security breach? Please describe
the event(s) and the steps taken to
mitigate the breach(es). What
damages or exposure resulted? Are
records of breaches and issues
maintained and will these records be
available for inspection by the City?

1.9 Does the Vendor maintain formal
security policies and procedures to
comply with applicable statutory or
industry practice
requirements/standards? Does it
include an Incident Response
procedure? Are records maintained
to demonstrate compliance or
certification? Does the Vendor allow
client audit of these records? NOTE:

PLEASE PROVIDE SUPPORTING
DOCUMENTATION.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 150 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 34 2.0 APPLICATION/SOLUTION CONFIGURATION
# Question Response from The
Vendor Score
Additional Information/
Clarification Required
from The Vendor

2.1 What are the Internet and the
browser security configurations for
the application? What security
standards and requirements does
the Vendor maintain to ensure
application security at the user
interface? (A set of detailed
documentation should be provided to
support the compliance.)

2.2 What is the name of the
application(s) that the Vendor will
host in order to provide services to
the City? (List all)

2.3 What functionality will be provided to
the City’s employees or the City’s
customers or other recipient of City
services through the application?

2.4 Will the Vendor use a subcontractor
and/or a third-party service provider?
(List all). If yes, then what data
privacy and information security
agreements are in place between
the Vendor and any
subcontractor/third party to ensure
appropriate and accountable
treatment of information? Note the
City requires each subcontractor
and/or third party to complete this
Questionnaire.

2.5 What is the Vendor's application(s)
hosting hardware and software
platform? Provide a detailed
description, including Service Packs
and a patch or security applications
in use.

Example: Windows or Unix
Operating System (OS) and other
detail.

2.6 How does the Vendor’s application
and database architecture manage
or promote segregation of the City's
data (related to its function as a local
government agency) from its other
customers?

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 151 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 35 # Question Response from The
Vendor Score
Additional Information/
Clarification Required
from The Vendor

2.7 Describe the Vendor’s server and
network infrastructure. Please
provide server and network
infrastructure deployment topology,
including data flow architecture
including but not limited to security
management applications (i.e.
firewalls, etc.)

2.8 Please provide a detail proposed
solution that will be developed as a
part of the Vendor’s implementation
to support this project. (For
example, detailed solution
architecture, secured data flow to
support business processes, etc.).

3.0 DATA PROTECTION
# Question Response from the
Vendor Score
Additional Information/
Clarification Required
from the Vendor

3.1 What will be the medium of data
exchange between the City and
Vendor?

3.2 How will the data be kept secure
during the data exchange process?
Example: (VPN, Data Link, Frame
Relay, HTTP, HTTPS, FTP, FTPS,
etc.)

3.3 How will the City’s data be kept
physically and logically secure at
the Vendor’s preferred storage
location? Example: Locked storage,
Digitally, Encrypted etc.

3.4 What application level protections
are in place to prevent the
Vendor’s or a subcontractor/third
party’s staff member from viewing
unauthorized confidential
information? For example,
encryption, masking, etc.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 152 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 36 # Question Response from the
Vendor Score
Additional Information/
Clarification Required
from the Vendor

3.5 What controls does the Vendor
exercise over the qualification and
performance of its team? Of their
subcontractor/third party’s team(s)?
(For example, criminal background
verification prior to employment,
providing security training after
employment and managing Role
Based Access Control (RBAC)
during employment and network
and application access termination
upon employment termination.

4.0 DATA BACK-UP
# Question Response from the
Vendor Score
Additional
Information/Clarification
Required from the Vendor

4.1 What are the Vendor’s method(s)
used to keep data secured during
the data backup process?

4.2 Is the Vendor’s encryption
technology used to encrypt whole or
selective data?

4.3 What types of storage media will the
Vendor use for data backup
purposes? For example, Tape, Hard
Disk Drive or any other devices.

4.4 Are the Vendor’s backup storage
devices encrypted? If ‘yes,’ please
provide encryption specification,
with type of encryption algorithm
and detail process of encryption
handling. If ‘no,’ provide a detailed
description (with process, tools and
technology) to keep data secured
during the back-up process.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 153 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 37 5.0 DATA RETENTION
# Question Response from the
Vendor Score
Additional
Information/Clarificati
on Required from the
Vendor

5. 1
What is the Vendor’s retention period
of the backed-up data? The data
retention process shall comply with
the City’s data retention policy.

5. 2
Are the data back-up storage media
at the Vendor’s location or other
third-party location?

If the Vendor’s backup storage
devices are stored with another
company, please provide:
x Company Name:
x Address:
x Contact person detail (Phone &
Email):
x What contractual commitments
are in place to guarantee
security performance from these
vendors

What is the media transfer process
(I.e. The lock box process used to
send tapes off-site)?

Who has access to the data storage
media lockbox(es)? (Provide Name
and Role)
Who on the Vendor’s staff or
subcontractor/third party’s staff is/are
authorized to access backup data
storage media? (Provide Name and
Role)
What is the backup data storage
media receipt and release
authorization process(es)? (Please
submit a soft copy of the process)

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 154 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 38 6.0 ACCOUNT PROVISIONING AND DE-PROVISIONING (The Vendor must receive formal pre-authorization from the City’s ISD designated Manager prior to provisioning and de-provisioning of application access account). # Question Response from the Vendor Score
Additional Information/
Clarification Required
from the Vendor

6.1 What is the account
provisioning/removal process?
(Example: how are users accounts
created and managed?)

6.2 What is the account deprovisioning/
removal process? Example: how are
users accounts created and
managed?)

6.3 How will the City’s employees gain
access to required application(s)?

6.4 Does the application(s) have the
capability to restrict access only
from the City’s WAN (Wide Area
Network)?

7.0 PASSWORD MANAGEMENT
# Question Response from the Vendor Score
Additional
Information/Clarification
Required from the
Vendor

7. 1
What will be the policy and/or
procedures for the logging,
authentication, authorization and
password management scheme?
(Please provide a soft copy of the
process)

7. 2
Where will the login and password
credentials be stored?

7. 3
Are the password credentials stored
with encryption? If ‘yes,’ please
provide encryption scheme detail.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 155 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 39 # Question Response from the Vendor Score
Additional
Information/Clarification
Required from the
Vendor

7. 4
The Vendor’s application must
comply with the following password
requirements. Does the Vendor’s
application meet these requirements?
First time password must be unique
to an individual and require the user
to change it upon initial login.
x If the password is sent via plain
text e-mail to the City employee
to mitigate security exposure.
x The City requires first time
password to have a time-out
capability of no more than 7
days.
x The e-mail notification must not
be copied to anyone except the
user.
x The permanent/long term
password must be changed
frequently (at least every 90
days)
x E-mail notification must be sent
to the user whenever the
password has been updated.
x User should not be able to view
data or conduct business unless
an initial password has been
updated with a different
password.
x The Vendor shall inform the
City’s users, when a new
password is created, the user
shall not use their City’s
password.
x The password must have 12 or
more alphanumeric characters
and it must contain at least one
character from each of the bullets
noted below (i.e. each line shall
contribute at least one character):
x Abcdefghijklmnopqrstuvw
xyz
x ABCDEFGHIJKLMNOPQRS

TUVWXYZ
x 0123456789
x !@#$%^&*()-
+=`~,></\"'?;:{[}]

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 156 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 40 8.0 CLOUD SERVICES
# Question Response from the Vendor Score
Additional
Information/Clarification
Required from the
Vendor

8.1 Are the vendor services housed at
their own (a) data center, (b) the
cloud, or (c) deployed-on premise
only? How does the vendor ensure
any services hosted externally
maintain regulatory and best
practice security controls?

8.2 Which cloud providers does the
vendor use?

9.0 CYBERSECURITY INSURANCE
# Question Response from the Vendor Score
Additional
Information/Clarification
Required from the
Vendor

9.1 Does the vendor have cybersecurity
insurance? If so, please indicate if it
protects against security incidents,
including hacking, viruses, data theft
and inadvertent loss personal
information.

Information Security Officer Comments:
--------------------------------------------------- End of Document --------------------------------------------------

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 157 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 41 CITY OF SANTA MONICA

OAKS INITIATIVE NOTICE

NOTICE TO APPLICANTS, BIDDERS, PROPOSERS

AND OTHERS SEEKING DISCRETIONARY PERMITS, CONTRACTS,

Examples of a “public benefit” include public contracts to provide goods or services worth more than $25,000 or a land use approval worth more than $25,000 over a 12-month period.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 158 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival 42 CITY OF SANTA MONICA

Public benefits include:

1. Personal services contracts in excess of $25,000 over any 12-month period;

2. Sale of material, equipment or supplies to the City in excess of $25,000 over a 12-month period;

3. Purchase, sale or lease of real property to or from the City in excess of $25,000 over a 12- month period;

4. Non-competitive franchise awards with gross revenue of $50,000 or more in any 12-month period;

5. Land use variance, special use permit, or other exception to an established land use plan, where the decision has a value in excess of $25,000;

6. Tax “abatement, exception, or benefit” of a value in excess of $5,000 in any 12-month period; or

7. Payment of “cash or specie” of a net value to the recipient of $10,000 in any 12-month period.

Name(s) of persons or entities receiving public benefit:

Name(s) of trustees, directors, partners, and officers:

Name(s) of persons with more than a 10% equity, participation, or revenue interest:

Bid/PO/Contract # __________________ Permit # ___________________________ DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 159 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 43 -
June 2019

CITY OF SANTA MONICA

LIVING WAGE ORDINANCE
Certification for Providers of Services to the City of Santa Monica (Fiscal Year 19/20 – July 1, 2019 through June 30, 2020)

TO BE COMPLETED BY ALL CONTRACTORS PROVIDING SERVICES TO THE CITY OF SANTA MONICA IN EXCESS OF $54,200
The City of Santa Monica Municipal Code Chapter 4.65, Living Wage Ordinance (LWO), establishes a Minimum Wage of $16.63 per hourfor certain employees of contractors providing services to the City where services exceed $54,200 or more and requires that contractors also provide the same health care and other benefits to employees’ same sex spouses and domestic partners as are provided to other employees’ spouses.

An employee covered by the LWO is any person who does not actually work as a manager, supervisor, or confidential employee, and who is not required to possess an occupational license.

The Living Wage Ordinance applies the services sought pursuant to this bid and bidders are required to prepare and return the Living Wage Certification Form. If the bidder is selected, the bidder must maintain payroll records that include, at minimum, the full name of each employee providing services under the contract, job classification and rate of pay. Bids that fail to include Certification Forms may be considered non-responsive and excluded from further consideration.

Please prepare the following certification if you are a contractor engaging in a contract for services with the City of Santa Monica in excess of $54,200.

Your signature on this certification grants the City permission to review any and all payroll books and records and any company documents pertaining to the benefits offered to employees to assure your compliance with the LWO during the term of the contract.

Please direct any questions and send the completed, signed Certification to:

City of Santa Monica Finance Department
1717 4th Street, Suite 250
Santa Monica, CA 90401
You can also contact staff regarding living wage ordinance questions by e-mail at [email protected] or by phone 310-458-8281.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 160 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 44 -
June 2019

CITY OF SANTA MONICA

LIVING WAGE ORDINANCE CERTIFICATION
July 1, 2019 through June 30, 2020

TO BE COMPLETED BY ALL CONTRACTORS PROVIDING SERVICES TO THE CITY OF SANTA MONICA IN EXCESS OF $54,200
MINIMUM WAGE - $16.63 per hour
Please read, complete, and sign the following:

THIS CONTRACT IS SUBJECT TO THE LIVING WAGE ORDINANCE

THIS CONTRACT IS NOT SUBJECT TO THE LIVING WAGE ORDINANCE If this contract is not subject to the Living Wage Ordinance requirements, please note the reason below and attach supporting documentation for exemption. For example, in order to be exempt pursuant to a collective bargaining agreement, a signed collective bargaining agreement must be attached. (a) ________ contractor is a government agency and is exempt (b) ________ contractor is a City grantee and is exempt (c) ________ contractor is a non-profit corporation and is exempt (d) ________ contractor is an employer whose employees are covered by a bona fide collective bargaining agreement where the waiver is explicitly set forth in an agreement in clear and unambiguous terms (e) ________ contractor is a corporation providing banking services The undersigned, on behalf of himself or herself individually and on behalf of his or her business or organization, hereby certifies that he or she is fully aware of Santa Monica’s Living Wage Ordinance (LWO), and the applicability of the LWO, and the applicability of the subject contract, as determined herein. The undersigned further agrees to be bound by all terms of the LWO, as mandated in all sections of Santa Monica Municipal Code, Chapter 4.65. If, at any time during the term of the contract, the answers to the questions posed herein change so that Contractor would be subject to the LWO, Contractor will promptly notify the Director of Finance in writing. Contractor further understands and agrees that the failure to comply with the LWO, this certification, or the terms of the Contract as it applies to the LWO, shall constitute a default of the Contract, which shall be grounds for termination. City shall have the right to examine all books and records of the Contractor as they relate to compliance with the LWO. Payroll records shall at a minimum include the full name of each employee performing labor or providing services under the contract, job classification, and rate of pay.

These statements are made under penalty of perjury under the laws of the State of California.

Printed Name: __________________Title: _______________________________ Signature: __________________________ Date: __________________________ Contractor: __________________________ Bid Number (if applicable):_________ Service Description:
_________________________________________________________________ DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 161 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 45 -
June 2019

CITY OF SANTA MONICA

BUSINESS LICENSE
WHO NEEDS A BUSINESS LICENSE?

1. Is this vendor physically located in the City of Santa Monica? Yes (Vendor must have a City of Santa Monica business license - contact the Business License unit for the appropriate forms. Skip question 2 & continue to “ADDITIONAL REQUIREMENTS” section below)
No (Continue to the next question)

2. Does this vendor physically come into the City of Santa Monica to conduct business and/or make deliveries?
Yes (Vendor must have a City of Santa Monica Out-of City Business License. - contact the Business License unit for the appropriate forms.

Continue to “ADDITIONAL REQUIREMENTS” section below)
No (STOP, no license needed)
ADDITIONAL REQUIREMENTS:

If this vendor is located in or comes into the City of Santa Monica to conduct business, in addition to having a CITY OF SANTA MONICA BUSINESS LICENSE, they will be required to have insurance (see agreement for descriptions).s The business license documentation is only required from the successful Proposer.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 162 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 46 -
June 2019
Contract No. _____ (CCS)

SOFTWARE AS A SERVICE AGREEMENT
This Software As A Service Agreement (“Agreement”), entered into this ___ day of _______________, 20____ (“Execution Date”), by and between _____________________, a ________________ corporation (“SaaS Provider”), and City of Santa Monica, a California municipal corporation (“City”) is made with reference to the following:

B. City issued a Request for Proposal (“RFP”) seeking a qualified vendor to [DESCRIBE SYSTEM SOUGHT BY RFP]. A copy of the RFP is attached hereto as Exhibit A.

D. SaaS Provider is qualified to do business, and is doing business, in the State of California. SaaS Provider represents it has the background, knowledge, experience, and expertise necessary to provide the services set forth in this Agreement.

E. City and SaaS Provider desire to enter into this Agreement upon the terms and conditions set forth below.

NOW, THEREFORE, it is mutually agreed by and between the undersigned Parties as follows:

TERMS AND CONDITIONS

1. Definitions. The following definitions shall apply to the following terms as they appear in this Agreement:

1.1. “Affiliates” means, with respect to a Party, its parent company and subsidiaries and/or controlled corporations or entities which are directly or indirectly controlled by Party.

1.2. “City” means the City of Santa Monica.

1.3. “Client Party” means City and each of its Affiliates, Users, and Third-Party Users.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 163 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 47 -
June 2019

1.4. “Client Data” means all information and data provided or inputted by or on behalf of any Client Party for use with the System.

1.8. “Data Breach” means the unauthorized acquisition, access, use, or disclosure of Confidential Information that compromises the security, confidentiality, or integrity of such information.

1.9. “Documentation” means all user guides, videos, embedded help text, and other reference materials generally furnished with respect to the System, whether in printed or electronic format.

1.11. “Permissions” means the username and password provided to City by Vendor or by City to Users for each User, as the same may be modified under the System.

1.12. “Proprietary Rights” means worldwide intellectual and proprietary property owned and/or properly licensed by a Party and all intellectual or proprietary DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 164 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 48 -
June 2019
property rights subsumed therein, including copyright, patent, trademark (including goodwill), trade dress, trade secret and know-how rights.

1.13. “Protected Information” means information that identifies or is capable of identifying a specific individual, including but not limited to personallyidentifiable information (PII), Protected Health Information as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the HIPAA regulations (including, but not limited to 45 CFR § 160.103), medical information other than Protected Health Information as defined under HIPAA and the HIPAA regulations, Cardholder Data (as currently defined by the Payment Card Industry Data Security Standard and Payment Application Standard Glossary of Terms, Abbreviations, and Acronyms), student records, or individual financial information that is subject to laws restricting the use and disclosure of such information, including but not limited to Article 1, Section 1 of the California Constitution; the California Information Practices Act (Civil Code § 1798 et seq.); the federal Gramm- Leach-Bliley Act (15 U.S.C. §§ 6801(b) and 6805(b)(2)); the federal Family Educational Rights and Privacy Act (20 U.S.C. § 1232g); the federal Fair and Accurate Credit Transactions Act (15 USC § 1601 et seq.); the federal Fair Credit Reporting Act (15 USC § 1681 et seq.); and California Streets and Highway Code § 31490.

1.14. “SaaS Provider” means and refers to _______________________, a ________ corporation.

1.17. “Service Provider” means a third-party service provider of City, SaaS Provider, and/or any of their Affiliates.

1.18. “Server” means and refers to the server(s) utilized by Vendor for the System as defined in this Agreement. SaaS Provider shall, in accordance with the notice provisions set forth in Section 13 below, keep the City’s Information System DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 165 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 49 -
June 2019
Department informed of the location and nature of the Server, in writing, throughout the Term of this Agreement.

1.19. “Software” means the object code version of the software products set forth in the deliverables section of the Statement of Work and made available to City under this Agreement by Vendor.

1.23. “Third-Party Technology” means proprietary technology of third parties that Vendor provides, or enables access to, as part of the System.

1.24. “Third-Party User” means any customer, consultant or Service Provider of any Client Party that is using or accessing the System on behalf of the Client Party.

1.25. “Third-Party User Agreement” means the user agreement between a Third-Party User and SaaS Provider, as the same may be amended from time to time.

1.27. “User” means any single employee, contractor, agent, customer, investor, consultant or Third-Party User of City or any of its Affiliates who uses or accesses the System.

1.28. “Vendor” means and refers to SaaS Provider and any of its Affiliates.

2. Term. The term of this Agreement shall be for a period of _____ (__) year(s) beginning on the Execution Date (“Term”), unless terminated earlier in accordance with Section 15 below.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 166 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 50 -
June 2019

2.1. Option to Extend. City, in its sole and complete discretion, shall have ____ option(s) to extend the Term for ____ additional ___-year period(s) (each, an “Option Term”) on the same terms and conditions as set forth in this Agreement. The City may exercise its option in writing, provided to SaaS Provider pursuant to the notice provisions in Section 13 below.

3. System.

3.3. System Implementation. Vendor will configure, test and implement the System in accordance with the project schedule set forth in the Statement of Work. An estimated timeline for the implementation of the System is set forth in the project schedule attached hereto as Exhibit D, and such timeline may be amended from time to time by the Parties. System acceptance will be complete after the System has been in successful full use for a consecutive period of 30 days without significant malfunction or error. Any significant failure (no workaround or fix) of the System or need for software correction for Software provided by Vendor during the acceptance period shall extend the acceptance period on a day by day basis until the correction is fully completed.

3.4. System Maintenance and Support. Vendor will maintain and support the System as set forth in the Statement of Work.

3.5. Vendor Hosted System Model. Vendor will host the System and Client Data in a secure Internet accessible environment as described in the Statement of Work.

3.6. Users. City may license the System to the number of authorized Users as set forth in the Statement of Work. Each authorized User shall access and use the System (i) in accordance with the terms of this Agreement, including the Statement of Work, and applicable Third-Party User Agreement and Documentation, and, (ii) when applicable, through a unique and reasonably secure username and password as further described in the Statement of Work, Third Party User Agreement or Documentation. The System allows City to DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 167 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 51 -
June 2019
grant different levels of access to Client Data, to different Users, as described in more detail in the Statement of Work. It is City’s responsibility to designate the applicable access to be granted to each User. City shall cause all Users to comply with all obligations of City hereunder, to the extent applicable to Users. Except for City’s and its Affiliates’ system administrators and where reasonably necessary for administrative or security purposes, no User may use the username/user identification or password of any other User.

3.8. Security. SaaS Provider shall provide City with the ability to create, modify and assign Permissions required for each User to access the System. City shall be responsible for safeguarding the Permissions and otherwise complying with the password and security procedures that SaaS Provider may establish from time to time. City shall promptly notify SaaS Provider if City becomes aware that the security of its Permissions has been compromised.

Notwithstanding the foregoing, SaaS Provider will not be obligated to provide any support required as a result of, or with respect to, City’s operating systems, networks, hardware, or other related equipment of any Client Party use of the Services other than in accordance with the applicable Statement of Work and Documentation and as permitted under this Agreement.

3.10. Service Level. SaaS Provider shall provide the Service Levels set forth in the Statement of Work, including the 99.5% uptime requirement, and including response no less quickly than in accordance with the following priority levels:
(a) A Level “A” Priority shall mean and refer to a System error that renders the System inoperable. SaaS Provider shall assign resources within the first hour and shall continue to work on the problem until the problem is resolved. Average resolution time shall be less than eight (8) hours.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 168 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 52 -
June 2019
(b) A Level “B” Priority shall mean and refer to the detection of a System error that seriously impairs System operations but does not render the System inoperable. SaaS Provider shall assign resources within four (4) hours and continue to work on the problem until the problem is resolved. (c) A Level “C” Priority shall mean and refer to a minor problem, but of sufficient severity to warrant correction before the next scheduled Upgrade or Update. SaaS Provider shall assign resources sufficient to resolve the problem within no more than thirty (30) days. (d) A Level “D” Priority shall mean and refer to any other minor problems that do not severely affect the operation of the System. SaaS Provider shall incorporate corrections into the next scheduled Upgrade or Update.

3.11. Backup. SaaS Provider shall maintain a backup of all Contract Data as set forth in the Statement of Work and shall, on written request from City, provide a copy of the backup to City.

5. Confidentiality. The parties acknowledge and agree that for the implementation and operation of the System, each Party (the “Receiving Party”) may have access to certain Confidential Information of the other Party (the “Disclosing Party”), including Protected Information, that is exempt from disclosure to the public or other unauthorized persons under state and federal statutes. Each Party warrants and agrees as follows: (i) all such Confidential Information shall be kept confidential and protected from disclosure to any persons other than employees, agents, officers or representatives of such Party who have a need to know; and (ii) all such Confidential Information shall be held in the strictest of confidence and shall not be disclosed, disseminated or revealed to any other third party without the prior written permission of (a) for SaaS Provider, an authorized representative of SaaS Provider, and (b) for City, the Director of the City’s _____________________ Department and the City Attorney. Each Party shall ensure that its employees, officers, agents and representatives who are involved with this Agreement will be advised of the terms of DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 169 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 53 -
June 2019
this confidentiality clause and will be instructed that they are bound by this confidentiality clause. The following information shall not be considered Confidential Information subject to this Section: (i) information that is publicly available or later becomes available other than through a breach of this Agreement or a Data Breach; (ii) information that is known to the Receiving Party or its employees, agents or representatives prior to its disclosure by the Disclosing Party or is independently developed by the Receiving Party or its employees, agents or representatives subsequent to such disclosure; or (iii) information that is subsequently lawfully obtained by the Receiving Party or its employees, agents or representatives from a third party without obligations of confidentiality. If the Receiving Party is required by law to disclose any portion of the Disclosing Party’s Confidential Information in response to a subpoena, court order, or other similar document, including a request under the California Public Records Act, Receiving Party shall give prior timely notice of such disclosure to Disclosing Party to permit Disclosing Party to seek a protective or similar order, and, absent the entry of such an order, Receiving Party shall disclose only such Confidential Information as is necessary to be disclosed in response to such subpoena, court order, or other similar document, including a request under the California Public Records Act.

6. Key Staffing Changes In the event of any changes to SaaS Provider’s key staff assigned to this Agreement, SaaS Provider will notify the City as soon as reasonably possible.

Further, SaaS Provider agrees that any replacement of key staff assigned to this Agreement will be made with individuals of comparable or higher experience or expertise.

7. Compensation & Invoices. The City will compensate SaaS Provider for the Services performed in a total amount not-to-exceed ______________ in accordance with the Fee, Budget, and Compensation Schedule attached as Exhibit E. SaaS Provider will invoice the City for the Services performed in accordance with Exhibit E, and the City will pay any undisputed amount set forth on a correct invoice within 30 days of receipt.

8. Copyright and Other Restrictions.

4.C.c
Packet Pg. 170 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 54 -
June 2019
as expressly granted herein, nothing contained in this Agreement shall be construed as conferring any right, title, interest or license with respect to the Software, Custom Software, Software Work Product or System upon any Client Party, by implication, estoppel or otherwise. In addition, City agrees and acknowledges that SaaS Provider shall have an unlimited right to incorporate into any updates, upgrades, or modifications to the Software, Custom Software and the System rendered through use thereof all suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by any Client Party relating to the System. Such Software, Custom Software and System, as updated, upgraded, or modified, shall be owned by SaaS Provider as provided in this Section. Nothing in this Section shall affect the ownership by City of any and all Contract Work Product or other City proprietary information.

8.2. Restrictions. Nothing in this Agreement shall be construed as a grant to City of any right to, and City shall not, and shall not permit any Client Party to: (i) reproduce, license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the System or any portion thereof; (ii) distribute, disclose or allow use of any of the System, or any portion thereof, in any format, through any timesharing service, service bureau, network or by any other means, to or by any third party; (iii) decompile, disassemble, or otherwise reverse engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the System in any manner; (iv) create derivative works from, modify or alter any of the System in any manner whatsoever; (v) interfere with any third party’s use and enjoyment of the System; (vii) attempt to gain unauthorized access to the System, accounts, computer systems, or networks connected to any SaaS Provider’s server; or (vi) use any robot, spider or other automatic device or manual process to monitor or copy portions of the System.

8.3. Contract Work Product. City shall own all right, title and interest in and to the Contract Work Product, which shall never be deemed to be Software, Custom Software, System, or Software Work Product, even if delivered or incorporated therewith. SaaS Provider shall have no responsibility, whatsoever, for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership of Client Data, and SaaS Provider shall not review, monitor or check the Client Data except as necessary to provide the System to Client and ensure the operation of the System in accordance with this Agreement. SaaS Provider shall not be responsible or liable, in any way, for the deletion, destruction, damage or loss of any Contract Work Product through no fault of SaaS Provider or its providers without limiting SaaS Provider’s liability to maintain backup data as set forth in the Statement of Work or SaaS Provider’s DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 171 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 55 -
June 2019
obligations to maintain data security or in the event of a Data Breach as set forth in Sections 21 and 22 below.

9. System Warranty. SaaS Provider warrants that the System will perform in all material respects in accordance with its Proposal, the Statement of Work, and any related Documentation when used in accordance with the terms of this Agreement on the hardware and with the third-party software specified by SaaS Provider from time to time. In the event of any breach by SaaS Provider of the warranty provided in this Section, SaaS Provider shall be required to repair or replace the nonconforming System, at SaaS Provider’s sole expense, as described herein. SaaS Provider shall deliver to City a replacement System, a work-around and/or an error/bug fix as may be necessary to correct the nonconformity. If SaaS Provider is unable to repair or replace the nonconforming System through the remedy set forth above, then such remedy shall not be an exclusive remedy and City shall have all remedies available in law or equity.

4.C.c
Packet Pg. 172 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 56 -
June 2019
Vendor’s agents, representatives, employees or subconsultants for the duration of this Agreement. SaaS Provider must obtain insurance that, at a minimum, meets the requirements for insurance set forth in Exhibit F, Insurance Requirements and Verifications.

12. Indemnification.

SaaS Provider’s responsibilities under this Section 12.1 include liability arising from, connected with, caused by, or claimed to be caused by the active or passive negligent acts or omissions of the City Indemnitees, which may be in combination with the acts or omissions of Vendor, its employees, agents or officers, or subconsultants; provided, however, that SaaS Provider’s duty to defend, indemnify, protect and hold harmless shall not include any Losses arising from the sole negligence or willful misconduct of the City Indemnitees.

12.2. Infringement Claims. SaaS Provider agrees to indemnify, defend, settle, or pay any third-party claim or action against any Client Party for infringement of any U.S. patent or copyright arising from City’s use in accordance with this Agreement of the System. If the System or any part of the System is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, SaaS Provider shall, at its own expense,either: (i) procure for City the right to continue to use the System; or (ii) modify the System to make it non-infringing, provided that such modification does not materially adversely affect City’s authorized use of the System; or (iii) replace the System with a functionally equivalent non-infringing program at no additional charge to City; or (iv) if none of the foregoing alternatives is reasonably available to SaaS Provider, terminate this Agreement and refund to City any prepaid but unearned fees paid to SaaS Provider.

13. Notices. All notices, demands, requests or approvals to be given under this Agreement, must be in writing and will be deemed served when delivered personally, DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 173 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 57 -
June 2019
by email, or on the third business day after deposit in the United States mail, postage prepaid, registered or certified, addressed as follows:

13.1. All notices, demands, requests or approvals to the City:
____________________
City of Santa Monica
1685 Main Street
Santa Monica, CA 90401
Attention: ________________
Re: Contract No. __________ (CCS)
with a copy to:

Santa Monica City Attorney’s Office
1685 Main Street, Third Floor
Santa Monica, CA 90401
Attention: City Attorney
Re: Contract No. __________ (CCS)
and to:

City of Santa Monica Information System Department
1685 Main Street, Room 105
Santa Monica, CA 90401
Attention: Chief Information Officer
Re: Contract No. __________(CCS)

13.2. All notices, demands, requests or approvals to SaaS Provider:
_____________________
_____________________
_____________________
Attn: _________________
Re: Contract No. __________ (CCS)

14. Prohibition Against Transfers.

Any attempt to do so without the City’s consent shall be null and void, and any assignee, sublessee, hypothecatee or transferee shall acquire no right or interest by reason of such attempted assignment, sublease, hypothecation or transfer.

14.2. Notwithstanding the foregoing, no written consent shall be required for SaaS Provider to assign, hypothecate or transfer this Agreement to (i) any parent or wholly owned subsidiary or (ii) to a successor by way of a merger, acquisition, sale, transfer or other disposition of all or substantially all of its assets, provided DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 174 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 58 -
June 2019
that for either (i) or (ii) SaaS Provider provides City with written notice of such assignment.

14.3. The sale, assignment, transfer or other disposition of any of the issued and outstanding capital stock of SaaS Provider or of any general partner or joint venturer or syndicate member of SaaS Provider, if a partnership or joint venture or syndicate exists, which results in changing the control of SaaS Provider, will be construed as an assignment of this Agreement. Control means 50% or more of the voting power of the corporation.

15. Default and Termination.

SaaS Provider agrees to cooperate with the City for the transmittal of the information in a form reasonably acceptable by the City. iii. The City’s rights to the Contract Work Product shall be unequivocal and shall survive the termination of this Agreement.
iv. Upon termination of this Agreement, City will pay SaaS Provider any compensation earned and unpaid up to the effective date of termination.

16. Records.

16.1. SaaS Provider must maintain complete and accurate records with respect to costs, expenses, receipts and other such information required by the City for any services provided where compensation is on the basis of hourly rates, subconsultant costs, or other direct costs. SaaS Provider must keep the records, together with supporting documents, separate from other documents and records and maintain them for a period of three years after receipt of final payment.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 175 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 59 -
June 2019

16.2. SaaS Provider must maintain records in sufficient detail to permit an evaluation of the Services and in accordance with generally accepted accounting principles.

SaaS Provider must clearly identify all records and make them readily accessible to the City. At the City’s request, SaaS Provider must provide records in an electronic format and, if necessary, access to any proprietary software to view such electronic records.

16.3. SaaS Provider must allow the City to have free access to SaaS Provider’s books and records and to inspect all work, data, documents, proceedings and activities related to this Agreement. The City has the right to examine or audit SaaS Provider’s records, and SaaS Provider agrees to cooperate with any examination or audit of its records. If a City audit discloses an error of 5% or more in information reported by SaaS Provider, SaaS Provider agrees to pay the cost of the City’s audit computed on the basis of four times the direct payroll of the audit staff completing the audit and audit report.

17. Contract Work Product; Reports.

17.2. At City’s request, Vendor must furnish reports concerning the status of the Services.

20. Subconsultants.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 176 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 60 -
June 2019

20.2. SaaS Provider will be responsible for the quality of any subconsultant’s work.

Every subcontract or agreement of any kind entered into between SaaS Provider and any subconsultant (or between any subconsultant and others) must contain the following provision:

This agreement is consistent with all terms and conditions of the Agreement No. 10805 (CCS) entered into between the City of Santa Monica and __________________ on _________.

21.1. SaaS Provider represents and warrants that it will comply with all applicable federal, state, and local privacy and data protection laws, as well as all other applicable regulations.

Vendor shall ensure that all such safeguards, including the manner in which Protected Information is collected, accessed, used, stored, processed, disposed of and disclosed, comply with all applicable data protection and privacy laws, as well as the terms and conditions of this Agreement. SaaS Provider shall provide City with copies of: (a) its Data and Server Security Plan (as periodically updated); (b) its Business Continuity/Disaster Recovery Plan (as periodically updated); and (c) its annual SSAE 16 SOC 2 Audit Report, subject to these documents being treated as Confidential Information under the terms of this Agreement.

21.3. If in the course of this engagement SaaS Provider has access to or will collect, access, use, store, process, dispose of or disclose credit, debit or other payment DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 177 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 61 -
June 2019
cardholder information, SaaS Provider shall at all times remain in compliance with the Payment Card Industry Data Security Standard (“PCI DSS”) requirements, including remaining aware at all times of changes to the PCI DSS and promptly implementing all procedures and practices as may be necessary to remain in compliance with the PCI DSS at SaaS Provider’s sole cost and expense.

21.6. Upon City’s request, to confirm SaaS Provider’s compliance with this Agreement, as well as any applicable laws, regulations and industry standards, SaaS Provider grants City or, upon City’s election, a third party on City’s behalf, permission to perform an assessment, audit, examination or review of all controls in SaaS Provider’s physical or technical environment in relation to all Confidential Information, including Protected Information, being handled and services being provided to City pursuant to this Agreement. SaaS Provider shall fully cooperate with such assessment by providing access to knowledgeable personnel, physical premises, documentation, infrastructure and application software that processes, stores or transports Confidential Information, including Protected Information, for City pursuant to this Agreement. City may also request that SaaS Provider perform a self-audit of all security programs and controls. In addition, upon City’s request, SaaS Provider shall provide City with the results of any audit performed by or on behalf of SaaS Provider that assesses the effectiveness of SaaS Provider’s information security program as relevant to the security and confidentiality of Confidential Information, including Protected Information, shared during the course of this Agreement.

22. Data Breach. In the event of any Data Breach, SaaS Provider shall promptly notify City and cooperate with any remedial and notification requirements.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 178 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 62 -
June 2019

22.1. SaaS Provider shall provide notice by email and telephone of any Data Breach as soon as possible, but no later than 24 hours after learning of the Data Breach.

The notice shall include a detailed report of the information breached, including names, contact information, and data that was compromised.

22.4. SaaS Provider shall not inform any third party of a Data Breach without first obtaining City’s written consent to do so, other than to inform a complainant that the matter or inquiry has been forwarded to the appropriate City office for review or as otherwise required by law. SaaS Provider shall consult with City to determine (1) whether notice of a breach should be provided to any individuals, regulators, law enforcement agencies, consumer reporting agencies, or others as required by law, regulation, or otherwise in the City’s discretion; and (2) the content of any such notice, whether and what type of remediation may be offered, and the nature and extent of any such remediation.

22.5. SaaS Provider shall fully cooperate in any litigation or other action deemed necessary by the City following any Data Breach.

24. Permits and Licenses. SaaS Provider, at its sole expense, shall obtain and maintain during the term of this Agreement, all required business and professional permits, licenses and certificates.

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 179 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 63 -
June 2019

25. Compliance with Law. Each Party shall comply with all applicable federal, state and local laws, including all ordinances, rules and regulations.

27. Governing Law. The laws of the State of California, without regard to any choice of law provisions, will govern this Agreement.

30. Force Majeure. In the event of delays to the performance of obligations (other than payment obligations) due to circumstances beyond each party’s reasonable control, including without limitation, acts of God, fires, floods, earthquakes, wars, civil disturbances, terrorism, or sabotage (a “Force Majeure Event”), each Party will have no liability for any such failure or delay to the extent that it promptly uses commercially reasonable efforts to minimize any resulting delay in or interference with the performance of its obligations hereunder.

31. No Third-Party Beneficiaries. This Agreement does not and is not intended to confer any rights or remedies upon any party other than the Parties to this Agreement.

32. Publicity. Without prior written approval signed by an authorized representative of the other Party, neither Party shall, directly or indirectly, (i) use the other Party’s name or any of the other Party’s trademarks, service marks or logos, or (ii) make any public announcement related to this Agreement or the System. Notwithstanding the foregoing, SaaS Provider may disclose the fact that City has procured a license for the System; provided that SaaS Provider will not make any public announcement of such fact or state or imply that City endorses or recommends the Services without the prior written permission of City.

33. Severability. In the event that any provision of this Agreement shall be determined to be illegal or unenforceable, such provision shall be limited or eliminated to the DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 180 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival - 64 -
June 2019
minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.

34. Waiver. A waiver of any breach of this Agreement may not be deemed a waiver of any subsequent breach of the same or any other term, covenant, or condition of this Agreement.

35. Exhibits. The following exhibits are incorporated by reference into this Agreement as though fully set forth herein.

Exhibit A Request for Proposals
Exhibit B SaaS Provider’s Proposal
Exhibit C Statement of Work
Exhibit D Project Schedule
Exhibit E Fee, Budget and Compensation Schedule
Exhibit F Insurance Requirements
IN WITNESS WHEREOF, the parties have caused this Agreement to be executed the day and year first above written.

ATTEST:
______________________________

DENISE ANDERSON-WARREN
City Clerk
APPROVED AS TO FORM:
______________________________

LANE DILG
City Attorney

CITY OF SANTA MONICA,
a municipal corporation
By: ______________________________

RICK COLE
City Manager
ABC Corporation
By: ________________________________
Name: _____________________________
Title: ______________________________
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 181 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival June 2019
Exhibit B
SaaS Provider’s Proposal, including the Statement of Work DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 182 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
8EFPISJ(SRXIRXW
5YEPMƻGEXMSRW ǧ
7[MJXP]-RG*MVQ5YEPMƻGEXMSRW ǧ
4VSHYGX,MWXSV]ERH9TGSQMRK6SEHQET ǧ
)\TIVMIRGI;SVOMRK[MXL4YFPMG%KIRGMIW ǧ
)\TIVMIRGI[MXL'YWXSQIV8VEMRMRKERH7YGGIWW
ǧ
-&-+VSYT*MVQ5YEPMƻGEXMSRW ǧ
-&-+VSYT4VSNIGX5YEPMƻGEXMSRW ǧ
/I]4IVWSRRIP ǧ
7[MJXP]-RG/I]4IVWSRRIP ǧ
-&-+VSYT/I]4IVWSRRIP ǧ
6IJIVIRGIW
ǧ
6IJIVIRGIWJSV7[MJXP]-RG
ǧ
6IJIVIRGIWJSV-&-+VSYT ǧ
4VSNIGX;SVO4PER ǧ
)\IGYXMZI7YQQEV] ǧ
1IIXMRK&&&ƅW2IIHJSVE6IEP8MQI8VERWMX%VVMZEP4VIHMGXMSR%PIVXMRKERH%REP]XMGWǧ 7]WXIQ
ǧ
7YQQEV]SJ,S[7[MJXP]
-&-+VSYT1IIXSV)\GIIH&&&ƅW8IGLRMGEPERHSXLIVǧ 6IUYMVIQIRXW ǧ
8VEHI7IGVIXW ǧ
7SPYXMSRJSV6IEP8MQI&YW%VVMZEP4VIHMGXMSRWXS'YWXSQIVW 7[MJXP]8VERWMXMQI ǧ
7]WXIQ%VGLMXIGXYVI ǧ
6IPMEFMPMX] ǧ
%YXSQEXMG7GLIHYPI9THEXIW ǧ
'ERGIPIH8VMTW ǧ
,MKL+476ITSVXMRK6EXI ǧ
,S[7[MJXP]+IRIVEXIW%VVMZEP4VIHMGXMSRW
ǧ
7[MJXP]ƅW4VIHMGXMSR%HNYWXQIRX'ETEFMPMX] ǧ
*EGXSVW-QTEGXMRK4VIHMGXMSR%GGYVEG] ǧ
4EWWIRKIV*EGMRK8SSPW ǧ
3TIR(EXE7YTTSVX*SV8LMVH4EVX]1SFMPI%447 ǧ 6IEP8MQI-RJSVQEXMSR:ME717ERH-:6 ǧ
4EWWIRKIV4VIHMGXMSRW1ET ǧ
-RXIVREP6IEP8MQI:MWYEPM^EXMSR ǧ
3TXMSREP7SPYXMSRJSV'YWXSQIV-RJSVQEXMSR%PIVX7]WXIQ ǧ DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 183 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
86%27-8EPIVXW ǧ
86%27-8EPIVXW9WIV-RXIVJEGI ǧ
4SXIRXMEP-RXIKVEXMSR[MXL7[MJXP]8VERWMXMQIERH-RWMKLXW ǧ %GXMZI1SRMXSVMRK ǧ
+S0MZI7XVEXIK] ǧ
%ZIVEKI6IPIEWI8MQIPMRIW ǧ
8VEMRMRK ǧ
(IQSRWXVEXMSR8IWX-RWXERGI ǧ
5YEPMX]%WWYVERGIERH5YEPMX]'SRXVSP ǧ
7[MJXP]-RWMKLXW
8VERWMX%REP]XMGW(EWLFSEVH
'SPPIGXMRK
'SQFMRMRK:ILMGPI4SWMXMSR(EXE*VSQ1YPXMTPI7SYVGIW ǧ :ILMGPI%WWMKRQIRX ǧ
3RKSMRK-RRSZEXMSRERH(IZIPSTQIRX ǧ
+474PE]FEGO1SHYPI
ǧ
3R8MQI4IVJSVQERGI1SHYPI
ǧ
,IEH[E]W1SHYPI
ǧ
6YR8MQIW1SHYPI
ǧ
7TIIH1ET1SHYPI
ǧ
8VEMRMRK4PERJSV6IEP8MQI&YW%VVMZEP4VIHMGXMSRWERH%REP]XMGWXS-QTVSZI7IVZMGIǧ 5YEPMX]ERH6IPMEFMPMX]
ǧ
-QTPIQIRXEXMSR4PERJSV6IEP8MQI&YW%VVMZEP4VIHMGXMSRWERH%REP]XMGWXS-QTVSZIǧ 7IVZMGI5YEPMX]ERH6IPMEFMPMX]
ǧ
'SWX4VSTSWEP
ǧ
%TTIRHM\%
ǧǧ
7[MJXP]'EWI7XYHMIW ǧ
%TTIRHM\&
ǧǧ
6IWYQIWJSV/I]4IVWSRRIP ǧ
%TTIRHM\'
ǧǧ
:IRHSV-RJSVQEXMSRǧǧ
7IGYVMX]%WWIWWQIRX ǧ
%TTIRHM$
ǧǧ
:IRHSV*SVQW ǧ
%TTIRHM$
ǧǧ
:IRHSV7IVZMGI0IZIP%KVIIQIRXW ǧ
ŶŶ
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 184 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
uõùŐşşķêÅşşùĔšÅĔšùğĔĈĈƍşşĈÅÛšşş¨ĈĔąļşŶ
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 185 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
6YEPMǰGEXMSRWc
[MJXP].RG+MVQ6YEPMǰGEXMSRW
7[MJXP]-RGMWE7ER*VERGMWGSFEWIHWSJX[EVIGSQTER]XLEXWTIGMEPM^IWMRFMKHEXEWSPYXMSRWJSV ƻ\IHVSYXIXVERWMXMRGPYHMRKEGGYVEXIVIEPXMQITEWWIRKIVMRJSVQEXMSRW]WXIQWERHVSFYWXHEXEǧ EREP]XMGW8LIQIQFIVWSJSYVI\TIVMIRGIHXIEQLEZIFIIREXXLIJSVIJVSRXSJHIZIPSTMRKǧ GYWXSQIVMRJSVQEXMSRW]WXIQWERHEHZERGIHXVEZIPEREP]WMWXSSPWJSVSZIVEHIGEHI8SHEXIǧ 7[MJXP]LEWTEVXRIVIH[MXLSZIVXVERWMXEKIRGMIWERHXLITPEXJSVQLIPTWMQTVSZIXVERWMXJSVSZIVǧ FMPPMSRTEWWIRKIVXVMTWTIV]IEVǧ
7[MJXP]MWEGPSYHFEWIHXIGLRSPSK]TPEXJSVQXLEXYWIWE7SJX[EVIEWE7IVZMGI 7EE7
QSHIPXSǧ
TVSZMHIXVERWMXEKIRGMIW[MXLEƼI\MFPIƈSJJXLIWLIPJƉW]WXIQXLEXEPPS[WYWXSHITPS]UYMGOP]ERHǧ IƽGMIRXP]3YVWSPYXMSRMWGSQTPIXIP]LEVH[EVIEKRSWXMG MXGERMRXIKVEXIHMVIGXP][MXLERǧ
STIVEXSVƅWI\MWXMRK'%(%:0W]WXIQGERPIZIVEKIHEXEJIIHWJVSQSXLIVSRFSEVHLEVH[EVIWYGLǧ EWWIGYVMX]GEQIVEWERH;-*-QSHIQWERHGERFIWYTTPIQIRXIH[MXLEHHMXMSREPPS[GSWX+47ǧ LEVH[EVIMJXLII\MWXMRKMRJVEWXVYGXYVIMWRSXWYƽGMIRXǧǧ 7[MJXP]ƅWTPEXJSVQGSRWMWXWSJX[SGSVIGSQTSRIRXW ǧ
7[MJXP]8VERWMXMQI
EW]WXIQXSKIRIVEXIEGGYVEXIVIEPXMQIMRJSVQEXMSRI\XIVREPP]JSVǧ TEWWIRKIVWERHXLMVHTEVXMIWERHǧ
ǧǧ
7[MJXP]-RWMKLXW
ERI[[E]XSPIZIVEKILMWXSVMGEPFMKHEXEXSMQTVSZISTIVEXMSREPIƽGMIRG]ǧ ERHWIVZMGIVIPMEFMPMX]8LIWIMRWMKLXWEVITVSZMHIHZMEXLI7[MJXP](EWLFSEVHǧ 7[MJXP]TVSZMHIWVIEPXMQITEWWIRKIVMRJSVQEXMSRJSVGMXMIWPEVKIERHWQEPPJVSQ%YWXMR8I\EWXSǧ &SWXSR1EWWEGLYWIXXW%WTEVXSJXLIMV6*4XLI1&8%MR&SWXSRLMVIHERI\XIVREPƻVQXSǧ QIEWYVIXLIEGGYVEG]SJEVVMZEPTVIHMGXMSRWKIRIVEXIHF]WIZIVEPUYEPMƻIHƻVQW7[MJXP][EWǧ HIIQIHEWXLIFIWXERHQSWXEGGYVEXIWSPYXMSRXSQIIXXLI1&8%ƅWRIIHWERHWMRGIXLIRLEWǧ KSRISRXSTS[IVVIEPXMQIMRJSVQEXMSRJSVHS^IRWSJEKIRGMIWREXMSR[MHI-RIEGLSJXLIWIǧ GEWIW7[MJXP]QEMRXEMRWERSTIR+8*7VXJIIHSRFILEPJSJXLIEKIRG][LMGLMWHMVIGXIHXSǧ ZEVMSYWTYFPMGJEGMRKIRHTSMRXWWYGLEW+SSKPI1ETW8VERWMX%TTERHSXLIVW8LIWIJIIHWǧ GSRXEMRGSRXMRYSYWP]YTHEXIHVIEPXMQIZILMGPITSWMXMSRHEXEJSVXIRWSJXLSYWERHWSJZILMGPIWǧ ERHLYRHVIHWSJQMPPMSRWSJHEXETSMRXWIEGLHE]ǧ %HHMXMSREPP]7[MJXP]MWGSRWXERXP]MQTVSZMRKSYVWSJX[EVIFEWIHSRJIIHFEGOJVSQSYVGYWXSQIVWǧ -J[IEHHERI[JIEXYVIJSVSRIGYWXSQIVMREWSJX[EVIQSHYPIXLEX&&&LEWTYVGLEWIH&&&[MPPǧ EYXSQEXMGEPP]LEZIEGGIWWXSXLEXJIEXYVIXLIRI\XXMQIEKIRG]YWIVWPSKMR3YVKSEPMWXSǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 186 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
GSRXMRYEPP]IRLERGIXLIWSJX[EVIFEWIHSRGYWXSQIVJIIHFEGOWSXLEXIZIV]SRIGERFIRIƻXJVSQǧ ETVSHYGXXLEXGSRXMRYEPP]MQTVSZIWSZIVXMQIǧǧ %PPSJ7[MJXP]ƅWWSJX[EVIMWGPSYHFEWIHERHLSWXIHSR%QE^SR;IF7IVZMGIWXLI[SVPHƅWPEVKIWXǧ ERHQSWXVIPMEFPIGPSYHRIX[SVO=SY[MPPRIZIVLEZIXS[SVV]EFSYXQEMRXIRERGILSWXMRKSVǧ HS[RPSEHMRKWSJX[EVIYTHEXIW&&&[MPPEYXSQEXMGEPP]LEZIXLIQSWXYTXSHEXIWSJX[EVI[MXLǧ XLIPEXIWXJIEXYVIWERHFYKƻ\IWIZIV]XMQI]SYPSKMR)EGLYWIVMWKVERXIHXLIMVS[RPSKMRERHǧ GEREGGIWWXLI7[MJXP](EWLFSEVHJVSQER]MRXIVRIXIREFPIHHIZMGIXLVSYKLXLIMVYWYEP[IFǧ FVS[WIV8LI7[MJXP](EWLFSEVHMWGSQTEXMFPI[MXLXLIPEXIWXZIVWMSRSJIZIV]GSQQSRFVS[WIVǧ MRGPYHMRK'LVSQI*MVIJS\1S^MPPE7EJEVM1MGVSWSJX)HKIERH-RXIVRIX)\TPSVIVǧ %W[IWYTTSVXSZIVEKIRGMIWKPSFEPP][ILEZIHIZIPSTIHI\XIRWMZIERHVSFYWXHEXEǧ EVGLMXIGXYVIXSWYTTSVXXLILYRHVIHWSJQMPPMSRWSJHEXETSMRXWXLEXXLSWIW]WXIQWKIRIVEXIIEGLǧ HE])EGLSJSYVGYWXSQIVWFIRIƻXWJVSQXLIWGEPIWTIIHERHWXEFMPMX]SJETPEXJSVQXLEXMW HIWMKRIHXSLERHPIMQQIRWIZSPYQIWSJHEXEERHOIITEPPW]WXIQWVYRRMRKWQSSXLP]ERHǧ GSRXMRYSYWP]ǧ
5VSHYGX-MWXSV]ERH9TGSQMRK7SEHQETc
7[MJXP]LEWEPSRKWXERHMRKLMWXSV]SJHIPMZIVMRKZEPYIXSXVERWMXEKIRGMIW&]TEVXRIVMRK[MXLSYVǧ GYWXSQIVW[ILEZITSWMXMSRIHSYVWIPZIWXSYRHIVWXERHGSQQSR ERHRSXWSGSQQSR
MWWYIWǧ
XLEXEKIRGMIWMRXLI97ƂEW[IPPEWEFVSEHƂEVIJEGMRK;IMHIRXMJ]WLEVIHTVSFPIQWERHEGXǧ UYMGOP]XSFYMPHSYXWSPYXMSRWLIPTMRKSYVTEVXRIVWQEOIXVERWMXQSVIIƽGMIRXVIPMEFPIERHǧ GSWXIJJIGXMZIMRXLIMVGSQQYRMXMIW3YVKSEPMWXSLIPTEKIRGMIWSZIVGSQIXLIWISFWXEGPIWERHǧ XLYWTVSZMHII\GITXMSREPXVERWMXWIVZMGIWQEOMRKTYFPMGXVERWTSVXEXMSREGSQTIXMXMZITPE]IVMRXLIǧ GLERKMRKYVFERQSFMPMX]PERHWGETI;I[SVORSRWXSTXSMHIRXMJ]TVSFPIQWERHXSHIPMZIVZEPYEFPIǧ WSPYXMSRWXLEXQIIXXLIRIIHWSJEPPSYVEKIRGMIW%WXLSYKLXPIEHIVWMRXLIQSFMPMX]WTEGI[Iǧ LEZIRSZIPMQTVSZIQIRXWMRXLITMTIPMRIXSHE]ERH[IƅVII\TPSVMRKWIZIVEPRI[EVIEWXLEXEVIǧ MRGVIEWMRKP]MQTSVXERXXSSYVTEVXRIVEKIRGMIWǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 187 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
9TGSQMRK5VSHYGX7SEHQET
7[MJXP]MWEP[E]WWIIOMRKXSYRHIVWXERHSYVGYWXSQIVWƅRIIHWERHMQTVSZMRKXLITVSHYGXWXLI]ǧ YWI3YVTVSHYGXLMWXSV]HIQSRWXVEXIWEWXIEH]WXVIEQSJRI[JIEXYVIWGETEFMPMXMIWERHǧ TVSFPIQWSPZMRKXSSPWHIZIPSTIHMRTEVXRIVWLMT[MXLSYVGYWXSQIVWXSIRWYVI[IEVIWIVZMRKǧ XLIQ-REHHMXMSR[IƅVIGSRXMRYSYWP]YTHEXMRKERHMQTVSZMRKXLIEVGLMXIGXYVIERHHEXEWXVYGXYVIWǧ XLEXWYTTSVXSYVTVSHYGXWEW[IPPEWSYVVIEPXMQITVIHMGXMSRIRKMRI-RXLIPEWXX[IPZIQSRXLWǧ [IƅZIVIPIEWIHJSYVWMKRMƻGERXRI[GETEFMPMXMIWERHEVIMRXLITVSGIWWSJIZEPYEXMRKERHǧ HIZIPSTMRKQER]QSVIMRGPYHMRKSYVQSWXVIGIRXVIPIEWISJER3TIVEXSV6ITSVXWQSHYPIǧ )EGLSJXLIRI[JIEXYVIWERHQSHYPIW[IHIZIPSTMWFEWIHSRHIITERHHIXEMPIHGSRWYPXEXMSRǧ [MXLSYVXVERWMXEKIRG]TEVXRIVW8LMWTEVXRIVWLMTERHXLIJIIHFEGOXLEXEKIRGMIWPMOI&&&GERǧ SJJIVEXIEGLWXEKIMRXLITVSGIWWEVIIWWIRXMEPXSSYVYRHIVWXERHMRKSJ[LEXXSFYMPHRI\XERHǧ LS[FIWXXSWSPZIGLEPPIRKIWJSVXVERWMXEKIRGMIW;IPSSOJSV[EVHXSXLISTTSVXYRMX]XS[SVO[MXLǧ XLI&&&XIEQXSYRHIVWXERH]SYVTVMSVMXMIWERHEQFMXMSRWERHHIZIPSTXLIRI\X7[MJXP]TVSHYGXWǧ ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 188 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
*\TIVMIRGI;SVOMRK[MXL5YFPMG&KIRGMIWc
7[MJXP]MWGYVVIRXP][SVOMRK[MXLSZIVXVERWMXEKIRGMIWERHGSRXMRYIWXSHIQSRWXVEXIǧ QIEWYVEFPIVIWYPXWERHZEPYIJSVIZIV]EKIRG][IWIVZI;IWLEVIXLIFVMKLXIWXMHIEWERHFIWXǧ TVEGXMGIWEGVSWWSYVGYWXSQIVFEWIERHXLIJSPPS[MRKEVIEJI[SJSYVQSWXVIPIZERXGYWXSQIVǧ I\EQTPIW
ǧ
%KIRG]ǧ ;L]8LI]'LSWIǧ
7[MJXP]ǧ ,S[8LI]9WI7[MJXP]ǧ :EPYIǧ
8SPIEVRQSVIǧ
EFSYXLS[:8%ǧ
MWYWMRK7[MJXP]ǧ
-RWMKLXWXSǧ
VEMWIGSVVMHSVǧ
WTIIHWWIIǧ
GEWIWXYHMIWMRǧ
%TTIRHM\%ǧ
%W:8%YRHIV[IRXEǧ
]IEVXVERWMXMSRXSEǧ
RI['%(%:0TVSZMHIVǧ
7[MJXP][EWEFPIXSǧ
MRXIKVEXIFSXLJIIHWǧ
WIEQPIWWP]KMZMRK:8%ǧ
WXEJJEWMRKPITPEGIXSǧ
QSRMXSVERHQEREKIǧ
XLIMV[LSPIƼIIXERHǧ
SRITPEGIXSTYPPǧ
XSKIXLIVHMWTEVEXIǧ
HEXEWIXWERHFVIEOǧ
HS[RHITEVXQIRXEPǧ
WMPSW[MXLEJEWXERHǧ
WMQTPIYWIVMRXIVJEGIǧ
:8%*%78
MHIRXMJ]MRKǧ
STTSVXYRMXMIWXSMQTVSZIǧ
WIVZMGIMRGVIQIRXEPP]ERHǧ
EJJSVHEFP]ǧ
874ERHGSVVMHSVǧ
EREP]WMWǧ
)\TVIWWZWPSGEPWIVZMGIǧ
EJXIVWXYH]ǧ
7XSTXLMRRMRKERHWXSTǧ
VIPSGEXMSREREP]WMWǧ
6IKYPEV5YEVXIVP]ǧ
7IVZMGI%REP]WIWǧ
'SQTVIWWIHEǧ
QYPXMQSRXLWXYH]HS[RXSǧ
[IIOWYWMRKXLI7[MJXP]ǧ
TPEXJSVQǧ
7EZIHQSRI]F]JSGYWMRKǧ
GETMXEPMQTVSZIQIRXHSPPEVWǧ
SRTVSFPIQMRXIVWIGXMSRWǧ
VEXLIVXLERIRXMVIGSVVMHSVWǧ
6IHYGIH7IVZMGIǧ
%REP]WIWJVSQ[IIOXSǧ
LSYVWǧ
6IJIVIRGIWǧ &SF:MGXSVǧ
-RJSVQEXMSR7]WXIQW7YTIVZMWSVǧ
FSFZMGXSV$ZXESVKǧ

+EV]1MWOIPPǧ
'LMIJ-RJSVQEXMSR3ƽGIVǧ
KEV]QMWOIPP$ZXESVKǧ

CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 189 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81= .3(
.'. ,7495
%KIRG]ǧ ;L] 8LI] 'LSWI
7[MJXP]ǧ ,S[8LI]9WI7[MJXP]ǧ :EPYIǧ
7II%TTIRHM\ǧ
%JSVERǧ
I\TPEREXMSRSJǧ
XLI18%ƅW874ǧ
GSVVMHSVǧ
IZEPYEXMSRERHǧ
QSRMXSVMRKǧ
TVSNIGXYWMRKǧ
XLI7[MJXP]ǧ
HEWLFSEVHǧǧ
18%ƅWVEHMSFEWIHǧ
PIKEG]W]WXIQSJJIVIHǧ
PS[ƻHIPMX]HEXEERHǧ
GSVVIWTSRHMRKP]ǧ
PS[UYEPMX]TEWWIRKIVǧ
MRJSVQEXMSR;MXLǧ
7[MJXP]ƅWWYTTPIQIRXEPǧ
XVEGOIVWERHEFMPMX]XSǧ
MRXIKVEXIQYPXMTPIJIIHWǧ
XLI18%MQTVSZIH+47ǧ
VITSVXMRKF]YTXS\ǧ
8LI]GLSWIXSHSEJYPPǧ
HITPS]QIRXSJ7[MJXP]ǧ
EJXIVERMRMXMEPTMPSXǧ
HVEQEXMGEPP]MQTVSZIHǧ
XLIUYEPMX]SJVIEPXMQIǧ
MRJSVQEXMSRERHRS[ǧ
YWIXLIHEWLFSEVHJSVǧ
XLIMVEQFMXMSYWSRXMQIǧ
TIVJSVQERGIǧ
MQTVSZIQIRXMRMXMEXMZIǧ
'SVVMHSV%REP]WMWǧ
,IEH[E]1EREKIQIRXǧ
6IEPXMQITEWWIRKIVǧ
MRJSVQEXMSRMRXIKVEXIHXSǧ
QYPXMTPIXLMVHTEVXMIWǧ
MRGPYHMRK8VERWMX%TTǧ
4VSEGXMZIHMWTEXGLǧ
QEREKIQIRXXSVIHYGIǧ
IEVP]HITEVXYVIWǧ
6ETMHVSYXIVIWGLIHYPMRKǧ
[MXL7[MJXP]ƅW7YKKIWXIHǧ
6YR8MQIWǧ
4YFPMGGSQQYRMGEXMSRǧ
ERHVITSVXMRKSRǧ

TIVJSVQERGI
XLI18%LEWǧ
MRXIKVEXIH7[MJXP]%4-WMRǧ
XSXLIMV[IFWMXIXSOIITXLIǧ
TYFPMGMRJSVQIHEFSYXǧ
XLIMVSRXMQITIVJSVQERGIǧ
MQTVSZIQIRXWǧ
'SQTPIXIHRMRIGSVVMHSVǧ
874EREP]WMWWXYHMIWMRXLIǧ
XMQIMX[SYPHRSVQEPP]XEOIǧ
XSHSSRIWXYH]ǧ
VITVIWIRXMRKE
\ǧ
TVSHYGXMZMX]MRGVIEWIǧ
0IZIVEKMRKXLI7[MJXP]PMZIǧ
QETXSQSRMXSVERHTVIZIRXǧ
FYWFYRGLMRKERHKETWMRǧ
VIEPXMQIǧ
%FPIXSSJJIVEGGYVEXIǧ
VIEPXMQI)8%MRJSVQEXMSRǧ
ZMETSTYPEVQSFMPIETTWǧ
717-:6ERH[IFǧ
MRXIVJEGIWǧ
VIHYGXMSRMRǧ
TEWWIRKIVGSQTPEMRXWMRǧ
SZIVǧ
8LILMKLIWXIZIVǧ
[IIOHE]SRXMQIǧ
TIVJSVQERGIYTRIEVP] ǧ
SZIVTVMSVPIZIPWERHXLIǧ
ƻVWXIZIVWGLIHYPIGLERKIǧ
[MXLRSRIKEXMZISTIVEXSVǧ
JIIHFEGOǧ
6IJIVIRGIW
ǧ 1MGLEIP,IPXEǧ
'LMIJ-RRSZEXMSR3ƽGIVǧ
1,IPXE$QXEQEV]PERHKSZ

ǧ
7IZIVMR7OSPVYHǧ
4VSNIGX%HZMWSV18%ǧ
77OSPVYH$QXEQEV]PERHKSZ
ǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 190 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
%KIRG]ǧ ;L] 8LI] 'LSWI
7[MJXP]ǧ ,S[8LI]9WI7[MJXP]ǧ :EPYIǧ
;MXLEPEVKIERHǧ
KVS[MRKTSTYPEXMSRMRǧ
%YWXMR8<EW[IPPEWǧ
MRGVIEWIHSTXMSRWJSVǧ
VMHIVWYWMRKSXLIVǧ
WIVZMGIWPMOIVMHILEMPMRKǧ
'ETMXEP1IXVS[EWǧ
PSSOMRKJSVEWSPYXMSRXSǧ
MQTVSZIWIVZMGIWǧ
XLVSYKLQSVIEGGYVEXIǧ
VIEPXMQITEWWIRKIVǧ
MRJSVQEXMSRERHVSFYWXǧ
EREP]XMGWSR7]WXIQǧ
TIVJSVQERGI8LI]LIPHǧ
ERSTIRTVSGYVIQIRXǧ
ERHWIPIGXIH7[MJXP]ǧ
SZIVSXLIVZIRHSVWǧ
MRGPYHMRK2I\X&YWF]ǧ
'YFMGHYIXS7[MJXP]ƅWǧ
XVEGOVIGSVHSJVETMHǧ
WYGGIWWJYPHITPS]QIRXWǧ
ERHLMKLGYWXSQIVǧ
WEXMWJEGXMSRPIZIPW
6IEPXMQITEWWIRKIVǧ
MRJSVQEXMSREGVSWWEPPOI]ǧ
VMHIVJEGMRKTPEXJSVQW
ǧ
,E'SRHMKMXEPWMKREKIǧ
8VERWMX+SSKPI1ETWǧ
4EWWIRKIV4VIHMGXMSRWǧ
1ET
)RLERGIW]WXIQǧ
TIVJSVQERGIXLVSYKLǧ
QSVIEGXMZIVIEPXMQIǧ
QEREKIQIRXMRXLIMVǧ
STIVEXMSRWGSRXVSPGIRXIVǧ

3''
ǧ
9XMPM^IHEXEXSHVMZIǧ
FIXXIVTPERRMRKERHǧ
GSPPEFSVEXMSR[MXLXLIGMX]ǧ

MQTVSZIQIRXMRǧ
VIEPXMQITEWWIRKIVǧ
MRJSVQEXMSREGGYVEG]ǧ
:ILMGPIXVEGOMRKKVERYPEVMX]ǧ
MRGVIEWIHJVSQIZIV]
ǧ
WIGSRHWXSIZIV]WIGSRHWǧ
;MHIP]HITPS]IHMRXLI3''ǧ
XSHVMZIWQEVXIVVIEPXMQIǧ
QEREKIQIRXSJXLIRIX[SVOǧ
%FPIXSIEWMP]QEREKIǧ
LIEH[E]EHLIVIRGIJSVXLIǧ
ƻVWXXMQIMRXLIEKIRG]ƅWǧ
LMWXSV]ǧ
%QMRYXIXMQIWEZMRKWǧ
TIVGYWXSQIVGEPPIREFPMRKǧ
XLIEKIRG]XSQSVIUYMGOP]ǧ
VIWSPZISZIVTEWWIRKIVǧ
MRUYMVMIWTIVHE]ǧ
SJEKIRG]WXEJJǧ
WYVZI]IHMR%YWXMRWXEXIHXLEXǧ
7[MJXP]LEWQEHIXLIMVǧ
HE]XSHE][SVOIEWMIVXSǧ
QEREKIǧ
6IJIVIRGIW
7LE[R&VS[Rǧǧ
-84VSNIGX1EREKIVǧ
7LE[R&VS[R$GETQIXVSSVKǧ

SƽGI
(SXXMI;EXOMRWǧ
):4SJ&YW3TIVEXMSRWǧ
HSXXMI[EXOMRW$GETQIXVSSVKǧ

CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 191 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81= .3(
.'. ,7495
%KIRG]ǧ ;L] 8LI] 'LSWI
7[MJXP]ǧ ,S[8LI]9WI7[MJXP]ǧ :EPYIǧ
:-%7ER%RXSRMS[EWǧ
PSSOMRKJSVEHEXEǧ
EREP]XMGWXSSPXSLIPTǧ
WXVIEQPMRIXLIMVǧ
STIVEXMSRWEWMX[EWǧ
HMƽGYPXXSTIVJSVQǧ
RIX[SVOEREP]WMW[MXLǧ
XLIMVGYVVIRX'%(%:0ǧ
W]WXIQ8VETI^Iǧ
*YVXLIV7ER%RXSRMSǧ
[EWPSSOMRKXSMQTVSZIǧ
XLIUYEPMX]SJXLIǧ
MRJSVQEXMSRHIPMZIVIHXSǧ
TEWWIRKIVWǧ
+47TPE]FEGOXSǧ
MRZIWXMKEXIMRGMHIRXWWYGLǧ
EWHVMZIVTIVJSVQERGIǧ
MWWYIWIZIRXWIXGǧ
%GXMZIQEREKIQIRXSJǧ
XLIRIX[SVOXLVSYKLQSVIǧ
VIPMEFPIZILMGPIXVEGOMRKǧ
7GLIHYPIIRLERGIQIRXWǧ
F]PSSOMRKEXLMWXSVMGEPǧ
HEXEXSFYMPHQSVIǧ
EGGYVEXIVYRRMRKXMQIWǧ
MRXSXLIWGLIHYPIǧ
)REFPMRKEFIXXIVǧ
GYWXSQIVI\TIVMIRGIǧ
XLVSYKLQSVIEGGYVEXIǧ
MRJSVQEXMSRERHEJEWXIVǧ
VIWTSRWIXMQI[MXLǧ
GYWXSQIVWIVZMGIǧ
*EWXIVMRGMHIRXǧ
MRZIWXMKEXMSR8LIMVTVMSVǧ
W]WXIQXSSOQER]QMRYXIWǧ
XSVYRJSVEWMRKPIZILMGPIǧ
TPE]FEGOERHHEXE[SYPHǧ
I\TMVIEJXIVX[S[IIOW;MXLǧ
7[MJXP]HEXERIZIVI\TMVIWǧ
ERH+47TPE]FEGOWGERFIǧ
VYR[MXLMRWIGSRHWǧ
1SVIEGXMZIVIEPXMQIǧ
QEREKIQIRX;MXL7[MJXP]ǧ
STIVEXMSRWWXEJJGERƻRHERHǧ
PSGEXIZILMGPIW[MXLMRǧ
WIGSRHWVEXLIVXLERQMRYXIWǧ
PIEHMRKXSQSVIEGXMZIǧ
RIX[SVOQEREKIQIRXǧ
7[MJXP]6YR8MQIW1SHYPIǧ
IREFPIHVSYXIEHNYWXQIRXWǧ
XLI
>EV^EQSVEǧ
6SYXI
JSVQSVIJVIUYIRXǧ
WIVZMGIERHXLIEKIRG]WE[Eǧ
MQTVSZIQIRXMR384ǧ
8LIGYWXSQIVWIVZMGIXIEQǧ
WIIWQMRYXIWWEZIHTIVǧ
GYWXSQIVGEPPWEZMRKXMQISRǧ
SZIVGEPPWTIVHE]ǧ
6IJIVIRGIW
ǧ 1ERNMVM%OEPOSXOEVǧ
'SSVHMREXSV7IVZMGI4PERRMRKERHǧ
7GLIHYPMRK EX :-% 1IXVSTSPMXER
8VERWMX
:-%
ǧ
QERNMVMEOEPOSXOEV$ZMEMRJSRIXǧ

ǧ
7XIZI=SYRKǧ
:MGI4VIWMHIRXSJ8IGLRSPSK]ERHǧ
-RRSZEXMSR
WXIZI]SYRK$ZMEMRJSRIXǧ
ǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 192 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
%KIRG]ǧ ;L] 8LI] 'LSWI
7[MJXP]ǧ ,S[8LI]9WI7[MJXP]ǧ :EPYIǧ
8SVIEHEFSYXǧ
LS[XLI1&8%ǧ
WIPIGXIHǧ
7[MJXP]EWXLIǧ
QSWXEGGYVEXIǧ
TVSZMHIVSJǧ
VIEPXMQIǧ
MRJSVQEXMSRǧ
WII'-3(EZMHǧ
&PSGO7GLEGLX
IVƅWEVXMGPIMRǧ
%TTIRHM\%ǧ
-RGSRWMWXIRXTVIHMGXMSRWǧ
ERHRSGPIEVǧ
GSQQYRMGEXMSREVSYRHǧ
LS[XSGSVVIGXXLIQǧ
[EWKIRIVEXMRKELMKLǧ
ZSPYQISJTEWWIRKIVǧ
GSQTPEMRXWERHEWEǧ
VIWYPXXLI1&8%[EWǧ
JVYWXVEXIH[MXLXLIMVǧ
VIEPXMQITVSZMHIVǧ
2I\X&YW8LI]LIPHERǧ
STIRIZEPYEXMSRTIVMSHǧ
JSVZIRHSVWXSGSQTEVIǧ
TVIHMGXMSRWEGGYVEG]ǧ
ERHWIPIGXIH7[MJXP]ǧ
SZIVFSXL2I\X&YWERHǧ
'EQFVMHKI7]WXIQEXMGWǧ
-RXIKVEXIQYPXMTPI%:0ǧ
JIIHWJVSQXLSYWERHWSJǧ
WYTTPIQIRXEPERHǧ
XLMVHTEVX]XVEGOIVWEGVSWWǧ
IRXMVIFYWƼIIXǧ
-QTVSZIXLIUYEPMX]SJǧ
XLIMVVIEPXMQITEWWIRKIVǧ
MRJSVQEXMSRǧ
4VSZMHIVIEPXMQIǧ
MRJSVQEXMSRHMEKRSWXMGWXSǧ
GSRXMRYSYWP]MQTVSZIǧ
TVIHMGXMSREGGYVEG]ǧǧ
-QTVSZIHVIEPXMQIǧ
TEWWIRKIVMRJSVQEXMSRǧ
JVSQ EGGYVEG]XS
ǧ
EGGYVEG]SRGSQQYXIVVEMPǧ
)\TERHIHXSXLIIRXMVIǧ
FYWRIX[SVOMQTVSZMRKǧ
TVIHMGXMSREGGYVEG]F]ǧ
ERHLMKLIVJSVǧ
RIEVXIVQTVIHMGXMSRWǧǧ
6IJIVIRGIWǧ (EZMH&EVOIVǧ
1EREKIVSJ3TIVEXMSRWǧ
8IGLRSPSK]
HFEVOIV$QFXESVKǧ

0SKER2EWLǧ
(ITYX](MVIGXSVSJ6IEPXMQIǧ
%TTPMGEXMSRW
PREWL$QFXEGSQǧ

ǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 193 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
*\TIVMIRGI[MXL(YWXSQIV8VEMRMRKERHYGGIWWcc
;ITVMHISYVWIPZIWSRLEZMRKXLIFIWX'YWXSQIV7YGGIWWXIEQMRXLIMRHYWXV]&&&ƅWHIWMKREXIHǧ 'YWXSQIV7YGGIWW1EREKIV
'71
[MPPEP[E]WFIEZEMPEFPIXS[SVOXLVSYKLUYIWXMSRWǧ GSQQIRXWSVWYKKIWXMSRWǧ
;IEWWMKRE'71[LSMWTIVWSREPP]VIWTSRWMFPIJSVƻIPHMRKERHEHHVIWWMRKEPPTVSNIGXRIIHWǧǧ HYVMRKMQTPIQIRXEXMSRERHFI]SRH7[MJXP]ƅWXIEQSJ'71WIRWYVIWIEQPIWWWIVZMGIMREPPSJǧǧ SYVTEVXRIVWLMTW[MXLXVERWMXEKIRGMIW3YV'71WHIPMKLXMRWIVZMRKGPMIRXW[MXLVIWTSRWMZIRIWWǧ ERHLMKLUYEPMX]GSQQYRMGEXMSRERHSYVGPMIRXEKIRGMIWLEZIFIIRGSRWMWXIRXP]XLVMPPIH[MXLǧǧ SYVI\GITXMSREPWIVZMGI&IGEYWI[ILEZIELMKLP]UYEPMƻIHXIEQSJ'71WSRWXEJJ[IEVIEFPIXSǧ VIWTSRHXSGYWXSQIVUYIWXMSRW[MXLMRLSYVWSVPIWWǧ =SYV7[MJXP]'71[MPPGVIEXIEWYGGIWWVSEHQETJSV]SYVXIEQMRGPYHMRKEGSQTVILIRWMZIǧ SRFSEVHMRKTVSGIWWEGGIWWXSSRPMRIXVEMRMRKQEXIVMEPWERHEWWMWXERGI[MXL]SYVTYFPMGǧǧ PEYRGLJSVGYWXSQIVJEGMRKXSSPWǧ
=SYV'71[MPP[SVO[MXL]SYXSWLEVI7[MJXP]XLVSYKLSYX]SYVEKIRG]8LEXQIERWIRWYVMRKǧ TPERRIVWWGLIHYPIVWSTIVEXMSRWHMWTEXGLIVWGYWXSQIVWIVZMGIERH'WYMXIXIEQWEVIEPPǧ TVSƻGMIRXYWIVW;IƅZIJSYRHEQM\SJWITEVEXIXVEMRMRKWJSVIEGLXIEQSRWMXIZMWMXW[SVOWLSTW ERHTVSNIGXEWWMWXIHXVEMRMRK[SVO[IPPXSKIXXIEQWEGUYEMRXIH[MXL7[MJXP]ǧ 7[MJXP]'71WEVIZIVWIHMRFIWXTVEGXMGIWERHGSQQSRGLEPPIRKIWEGVSWWEKIRGMIWWSXLI]EVIǧ [IPPTSWMXMSRIHXSTVSZMHIEHZMGIERHVIWSPZITVSFPIQW;ILSWX[IFMREVW[MXLGPMIRXWJSVSXLIVǧ EKIRGMIWXSPIEVRJVSQ[VMXINSMRXGEWIWXYHMIWERHWLEVIGPMIRXWXSVMIWEFSYXRSZIPYWIWSJǧ 7[MJXP]ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 194 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
.'.,VSYT+MVQ6YEPMǰGEXMSRW
-&-+VSYTMWEKPSFEPP]MRXIKVEXIHHIWMKRERHǧ
XIGLRSPSK]ƻVQ;IGYVVIRXP]LEZIEWXEJJSJQSVIǧ XLERIQTPS]IIWMRSZIVSƽGIW[SVPH[MHIǧ MRGPYHMRKMR0SW%RKIPIWEW[IPPEWMR7ER(MIKSǧ &SWXSRERH7IEXXPI-&-+VSYTLEWEPSRKLMWXSV]SJǧ [SVOMRK[MXLXVERWMXEKIRGMIWEGVSWW2SVXL%QIVMGE ERHQER]SXLIVTEVXWSJXLI[SVPHSRXVERWMXǧ
XIGLRSPSK]HEXEERHTPERRMRKTVSNIGXWǧǧ
1SWXVIPIZERXXSXLMWIJJSVXMW-&-+VSYTƅW8VERWMX(EXE4VEGXMGI[LMGLKVI[SYXSJMXWHIGEHIWPSRKǧ I\TIVMIRGI[MXLXVERWMXSTIVEXMSRWEREP]WMWWIVZMGITPERRMRKERHXIGLRSPSK]W]WXIQW8LIǧ 8VERWMX(EXE4VEGXMGIJSGYWIWSRLIPTMRKXVERWMXEKIRGMIWQEREKIXLIMVHEXEIRHXSIRHTVSZMHIǧ LMKLUYEPMX]MRJSVQEXMSRXSTEWWIRKIVWERHFSXLEREP]^IERHQIEWYVIXLIUYEPMX]SJWIVZMGIǧ TVSZMHIHXSERHI\TIVMIRGIHF]GYWXSQIVW8LI8VERWMX(EXE4VEGXMGILEWEWTIGMEPIQTLEWMWSRǧ STIRHEXEERHSTIRHEXEWXERHEVHWPMOI+8*7+8*7VIEPXMQIǧ 8LI8VERWMX(EXE4VEGXMGIEPWSLEWHIZIPSTIHERHMQTPIQIRXWEWYMXISJWSJX[EVIW]WXIQWJSVǧ

XVERWMX
ǧ
Ɣ 86%27-8HEXEXSSPW
XSGVIEXIIHMXERHQEREKI+8*7HEXEJSVEREKIRG]SVEVIKMSRǧ Ɣ 86%27-8VIEPXMQI
XSEKKVIKEXIQEREKIERHHMWWIQMREXIVIEPXMQIPSGEXMSRWERHǧ TVIHMGXMSRWǧ
Ɣ 86%27-8EPIVXW
XSIRXIVQEREKIERHHMWWIQMREXIWIVZMGIEPIVXWǧ Ɣ 86%27-8TIVJSVQERGI
XSEREP]^IWIVZMGIERHQIEWYVITIVJSVQERGIMRVIEPXMQIǧ Ɣ 86%27-8HEWLFSEVHW
XSZMWYEPM^IXVERWMXWIVZMGIWXEXMWXMGWERHQIXVMGWǧ Ɣ 86%27-8VSYXMRK
XSTVSZMHIE[IFFEWIHQYPXMQSHEPXVMTTPERRIVJSVEVIKMSRǧ -&-+VSYTLEWXVERWMXHEXEGIRXIVWSJI\GIPPIRGIMRSYV&SWXSRERH7IEXXPISƽGIWTVSZMHMRKǧ WTIGMEPM^IHWIVZMGIWXSEPPVIKMSRWMR2SVXL%QIVMGEERHFI]SRH'YVVIRXGPMIRXWMRGPYHI0SWǧ %RKIPIW1IXVS8VERW0MRO:ERGSYZIV&'(IRZIV6IKMSREP8VERWTSVXEXMSR(MWXVMGX 68(
ǧ
1EWWEGLYWIXXW&E]8VERWTSVXEXMSR%YXLSVMX]
1&8%
MR&SWXSRERH4SVXPERH8VM1IXEQSRKǧ
SXLIVWǧ
-&-+VSYTLEWLEHXLITVMZMPIKIXS[SVOSRWIZIVEPTVSNIGXWMRXLI0SW%RKIPIW1IXVSVIKMSRERHǧ [MXL7ERXE1SRMGE&&&-&-+VSYT[SVOIH[MXL&&&XSHIZIPSTXLIEKIRG]ƅWƻZI]IEV8VERWMXǧ 8IGLRSPSK]6SEHQET8LI6SEHQETTVSZMHIWHIXEMPIHVIGSQQIRHEXMSRWJSVQSHIVRM^MRKXLIǧ XIGLRSPSKMIWVIPMIHYTSRF]&&&XSTIVJSVQMXWHE]XSHE]STIVEXMSRW[MXLEOI]JSGYWSRǧ MQTVSZMRKIƽGMIRG]ERHXLIGYWXSQIVI\TIVMIRGI%WTEVXSJXLMWTVSNIGX-&-+VSYTKEMRIHERǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 195 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
YRHIVWXERHMRKSJ&&&ƅWGYWXSQIVMRJSVQEXMSRXIGLRSPSKMIWMRGPYHMRKXLIEKIRG]ƅW'%(%:0ǧ W]WXIQǧǧ
-REHHMXMSR-&-+VSYTƅW86%27-8EPIVXWW]WXIQLEWFIIRPMZIEX0SW%RKIPIW1IXVSWMRGI*IFVYEV]ǧ 8LIW]WXIQMWYWIHF]4YFPMG-RJSVQEXMSR3ƽGIVWEX1IXVSXSIRXIVERHQEREKIWIVZMGIǧ EPIVXW8LISYXTYXWSJXLIW]WXIQMRGPYHIEJYPPJIEXYVIH%4-+8*7VIEPXMQIWIVZMGIEPIVXWJIIH ERH8[IIXW8LI%4-WERHJIIHWJVSQXLIW]WXIQTVSZMHIHEXEXSHMWTPE]WIVZMGIEPIVXWSRXLIǧ 1IXVS[IFWMXI
LXXTW
[[[QIXVSRIX
ERHSRXSYGLWGVIIRWMKRWEXVEMPWXEXMSRW-&-+VSYTMWǧ TVITEVIHXSFVMRKMXWI\TIVMIRGI[MXL&&&ERHMRXLI0SW%RKIPIWVIKMSRXSXLMWTVSNIGXMRSVHIVXSǧ LIPTXLIEKIRG]FIXXIVWIVZIMXWGYWXSQIVWǧǧ
.'.,VSYT5VSNIGX6YEPMǰGEXMSRWc
8VERWMX8IGLRSPSK]7SEHQET'MK'PYI'YWERXE2SRMGE(& -&-+VSYTHIZIPSTIHEXVERWMXXIGLRSPSK]VSEHQETJSV&MK&PYI&YW8LIYPXMQEXIHIPMZIVEFPISJǧ XLITVSNIGX[EWEƻZI]IEVHIXEMPIHWXVEXIK]JSV&&&ƅWXIGLRSPSK]TVSGYVIQIRXMRGPYHMRKGSWXǧ IWXMQEXIWERHSTXMQEPWIUYIRGMRKVIGSQQIRHEXMSRWJSVVITPEGIQIRXSVYTKVEHIWSJZEVMSYWOI]ǧ EKIRG]W]WXIQWWYGLEWXLI'%(%:0W]WXIQERHTEWWIRKIVMRJSVQEXMSRWSJX[EVIWSPYXMSRWǧ 8LIVSEHQETFIKER[MXLWIZIVEPRIIHWKEXLIVMRKWIWWMSRWXSIRKEKIEKIRG]WXEOILSPHIVWJVSQǧ EZEVMIX]SJHITEVXQIRXWERHYRHIVWXERHI\MWXMRKXIGLRSPSKMIWMRXIVJEGIW[SVOƼS[WEW[IPPEWǧ MWWYIWERHRI[HIWMVIHJYRGXMSREPMX]*VSQXLIWIWIWWMSRWEHIXEMPIHWIXSJRIIHW[IVIǧ HIZIPSTIH[LMGL[IVIXLIRYWIHXSMRJSVQTSXIRXMEPXIGLRSPSK]WSPYXMSRWVIGSQQIRHIHF]-&-ǧ +VSYT%JXIVGSRWYPXEXMSR[MXL&&&WXEOILSPHIVWTVIJIVVIHWSPYXMSRW[IVIHIXIVQMRIH%ƻREPǧ VSEHQET[EWXLIRHIZIPSTIHXLEXGSRZIVXIHXLIVIGSQQIRHIHWSPYXMSRWMRXSEWIUYIRGIHWIXSJǧ XIGLRSPSK]TVSGYVIQIRXWERHYTKVEHIWXLEXIEGLMRGPYHIHGSWXIWXMQEXIWIREFPMRK&&&XSKIXEǧ WIRWISJXLIMVTVSNIGXIHWTIRHMRKSZIVƻZI]IEVWERHXEOIǧ EHZERXEKISJIƽGMIRG]KEMRWJVSQSTXMQEPWIUYIRGMRK8LIǧ ƻREPVSEHQET[EWQETTIHFEGOXSXLISVMKMREPRIIHWǧ 87&3.8EPIVXW2IXVS1SW&RKIPIW(&
-&-+VSYTMQTPIQIRXIHXLI86%27-8EPIVXWW]WXIQJSV0SWǧ %RKIPIW1IXVS8LIW]WXIQMWYWIHF]4YFPMG-RJSVQEXMSRǧ 3ƽGIVWEX1IXVSXSIRXIVERHQEREKIWIVZMGIEPIVXW8LIǧ SYXTYXWSJXLIW]WXIQMRGPYHIEJYPPJIEXYVIH%4-ǧ +8*7VIEPXMQIWIVZMGIEPIVXWJIIHERH8[IIXW8LI1IXVSǧ [IFXIEQ[SVOIH[MXLXLI%4-XSHMWTPE]WIVZMGIEPIVXWSRǧ XLIRI[1IXVS;IFWMXI
LXXTW
[[[QIXVSRIX
8LI%4-ǧ
ERH+8*7VIEPXMQIJIIHW[MPPFIQEHIEZEMPEFPIXSXLMVHǧ TEVX]HIZIPSTIVWXSEPPS[XLIQXSMRXIKVEXI[MXLERHHMWTPE]ǧ WIVZMGIEPIVXWJSV1IXVSMRXLIMVETTW-R
1IXVSFIKERǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 196 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
MRWXEPPMRK-RXIVWIGXMSRXSYGLWGVIIRWMKRWEXVEMPWXEXMSRW86%27-8EPIVXWTVSZMHIWEPIVXǧ MRJSVQEXMSRXSXLIWIWGVIIRWZMEXLIIRLERGIH.732+8*7VIEPXMQIWIVZMGIEPIVXWJIIHǧ 8LI86%27-8EPIVXWW]WXIQ[IRXPMZIMR*IFVYEV]JSPPS[MRKERI\XIRWMZIQSRXLTMPSXǧ TIVMSH-&-+VSYTGYVVIRXP]QEMRXEMRWERHWYTTSVXWXLIW]WXIQERHEPWS[SVOWSRJIEXYVIWǧ IRLERGIQIRXWERHYTKVEHIWXSXLIW]WXIQǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 197 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
8VERWMX&PIVX2EREKIQIRX]WXIQ
8&28VERW1MRO:ERGSYZIV'(
-&-+VSYTMQTPIQIRXIHXLI86%27-8EPIVXWERHǧ
86%27-8VIEPXMQIW]WXIQWJSV8VERW0MROMRǧ
:ERGSYZIV&'8LIW]WXIQMWYWIHF]'YWXSQIVǧ
-RJSVQEXMSRWXEJJXSIRXIVERHQEREKIWIVZMGIǧ
EPIVXW8LISYXTYXWSJXLIW]WXIQMRGPYHIEJYPPǧ JIEXYVIH%4-+8*7VIEPXMQIWIVZMGIEPIVXWJIIHǧ ERH8[IIXW-&-+VSYTEPWSMQTPIQIRXIHXLIǧ
86%27-8VIEPXMQIW]WXIQJSV8VERW0MRO8LIǧ
W]WXIQEKKVIKEXIWERHHMWWIQMREXIWVIEPXMQIǧ
HEXEJSVYWIF]XLMVHTEVX]HIZIPSTIVWZMEǧ
+8*7VIEPXMQIJIIHWERH%4-WERHEPPS[WYWIVWǧ
XSQEOIYTHEXIWXSXLI+8*7VIEPXMQIJIIHWXSǧ
WYTTVIWWTVIHMGXMSRWETTVSTVMEXIP][LIREPIVXWǧ
EVIGVIEXIHJSVHIXSYVWSVVSYXIWYWTIRWMSRWǧǧ
8VERW0MROƅW[IFHIZIPSTIVWMRXIKVEXIHEPIVXERHǧ
VIEPXMQITVIHMGXMSRMRJSVQEXMSRJVSQXLIǧ
86%27-8EPIVXWERH86%27-8VIEPXMQIW]WXIQWǧ
MRXSXLIEKIRG]ƅW[IFWMXIEXXVERWPMROGE8LIX[Sǧ W]WXIQWJSVQXLIFEWMWSJXLI8VERWMX%PIVXǧ
1EREKIQIRX7]WXIQ
8%17
[LMGLHVMZIWǧ
GYWXSQIVMRJSVQEXMSREGVSWWEZEVMIX]SJǧ
GLERRIPWMRGPYHMRKXLIEKIRG]ƅW[IFWMXIQSFMPIETTWIQEMP7178[MXXIVXLMVHTEVX]ETTWIXGǧ 7]WXIQMQTPIQIRXEXMSRFIKERMR.ERYEV]
ERH[IRXPMZIMR3GXSFIV
7YTTSVXERHǧ
QEMRXIRERGIMWSRKSMRK-&-+VSYTLEW[SVOIHGPSWIP][MXL8VERW0MROXSGSRƻKYVIXLIW]WXIQXSǧ GSRJSVQXSEKIRG]WXERHEVHWJSVGYWXSQIVMRJSVQEXMSRǧ ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 198 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
0I]5IVWSRRIPc
[MJXP].RG0I]5IVWSRRIP
8LIXEFPIWFIPS[HIWGVMFIXLIVSPIWSJIEGLOI]7[MJXP]XIEQQIQFIV7[MJXP]MWGSQQMXXIHXSǧ IRWYVMRKGYWXSQIVWYGGIWWXLVSYKLSYXMQTPIQIRXEXMSRERHSRKSMRKTEVXRIVWLMTW[MXLXVERWMXǧ EKIRGMIW3RGIEREKIRG]FIKMRW[SVOMRK[MXLYW[IEWWMKRE'YWXSQIV7YGGIWW1EREKIVǧ

'71
[LSMWTIVWSREPP]VIWTSRWMFPIJSVƻIPHMRKERHEHHVIWWMRKEPPTVSNIGXRIIHWHYVMRKǧ MQTPIQIRXEXMSRERHFI]SRH7[MJXP]ƅWXIEQSJ'71WIRWYVIWIEQPIWWWIVZMGIMREPPSJSYVǧ TEVXRIVWLMTW[MXLXVERWMXEKIRGMIW3YV'71WLEZII\XIRWMZIXIGLRMGEPERHMQTPIQIRXEXMSRǧ ORS[PIHKISJXLI7[MJXP]W]WXIQERHEWXLI][SVO[MXLHMZIVWIGPMIRXWEGVSWWXLIGSYRXV]EVI EFPIXSWLEVIFIWXTVEGXMGIWERHI\TIVMIRGIEGVSWWEKIRGMIW8LI]TVMSVMXM^IWIVZMRKGPMIRXW[MXLǧ VIWTSRWMZIRIWWERHLMKLUYEPMX]GSQQYRMGEXMSRERHSYVTEVXRIVEKIRGMIWLEZIFIIRǧ GSRWMWXIRXP]XLVMPPIH[MXLSYVI\GITXMSREPWIVZMGI6IWYQIWJSVOI]TIVWSRRIPEVIMRGPYHIHMRǧ %TTIRHM\&ǧ
2EQIǧ 7[MJXP]6SPIǧ 4VSNIGX6SPIǧ
8MQ7XSVIVǧ 'YWXSQIV7YGGIWWǧ
1EREKIVǧ
0IEH'71
ǧ
Ɣ %HQMRMWXIVMRKXLI&&&GSRXVEGXEWETVSNIGXPIEHERHWMRKPIǧ TSMRXSJGSRXEGXǧ
Ɣ 'SSVHMREXMRKXEWOW[MXLXLIHIWMKREXIH&&&TVSNIGX QEREKIVERHEPP7[MJXP]TVSNIGXTEVXMGMTERXWǧ
Ɣ 6IKYPEVGSQQYRMGEXMSR[MXLXLITVSNIGXQEREKIVERHER]ǧ SXLIVWXEJJHIWMKREXIHXSHMWGYWWTVSKVIWWGVMXMGEPVMWOǧ JEGXSVWWGLIHYPISVYRMUYIMWWYIWXLEXQE]WYVJEGIǧ Ɣ 9RHIVWXERHMRKERHREZMKEXMRK&&&ƅWGSQTPI\W]WXIQWǧ IRZMVSRQIRXMRGPYHMRKI\MWXMRKLEVH[EVIERHWSJX[EVI MQTPIQIRXEXMSRǧ
Ɣ 0IEHMRKXLIHIZIPSTQIRXSJTVSNIGXHSGYQIRXWERHǧ XVEMRMRKJSV&&&WXEJJǧ
Ɣ )RWYVMRKEHLIVIRGI[MXLTVSNIGXWGLIHYPIERHTVSNIGXǧ QEREKIQIRXVIWTSRWMFMPMXMIWǧ
7YTTSVX'71
ǧ
Ɣ 7YTTSVXMRKTVSNIGXQEREKIV[SVOMRXIKVEXMRK&&&ƅWHEXEǧ MRXS7[MJXP]ƅWW]WXIQǧ
Ɣ %WWMWXMRKTVSNIGXQEREKIVMRSRFSEVHMRK&&&7XEJJERHǧ XVEMRMRKXLIQXSYWI7[MJXP]ƅWXSSPWǧ
Ɣ 7IVZMRKEWXLI4VSNIGX1EREKIVƅWGSRXMRKIRG]FEWIH FEGOYTVIEH]XSXEOISZIVUYMGOP]ERHIJJIGXMZIP]SREPPǧ TVSNIGXQEREKIVXEWOWǧ
/E]PE+SVHSRǧ 'YWXSQIV7YGGIWWǧ
1EREKIVǧ
1EVXE>EQERMPPSǧ 'YWXSQIV7YGGIWWǧ
1EREKIVǧ
1ERTVIIX7MRKLǧ 'YWXSQIV7YGGIWWǧ
1EREKIVǧ
)PSMWI'EPPERHIVǧ 'YWXSQIV7YGGIWWǧ
1EREKIVǧ
7XER4EVOJSVHǧ 7IRMSV'YWXSQIVǧ
7YGGIWW1EREKIVǧ
,EWXMǧ
8ENXILVERMJEVHǧ
7IRMSV8IGLRMGEPǧ
'YWXSQIV7YGGIWWǧ
1EREKIVǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 199 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
2EQIǧ 7[MJXP]6SPIǧ 4VSNIGX6SPIǧ
1MGLEIP7QMXLǧ 'LMIJǧ
-RJSVQEXMSRǧ
3ƽGIVǧ
'S*SYRHIVǧ
4VSNIGX8IGLRMGEP0IEHǧ
Ɣ 0IEHMRKXVERWMXHEXEMRXIKVEXMSRERHEREP]WMWMRGPYHMRKǧ STXMQM^EXMSRERHSRKSMRKQSRMXSVMRKSJVIEPXMQITVIHMGXMSRǧ EGGYVEG]ǧ
Ɣ ;SVOMRK[MXL&&&XSQIIXXIGLRMGEPVIUYMVIQIRXWMRXLITVSNIGXƅWǧ WGSTISJ[SVOǧǧ
Ɣ 4EVXMGMTEXMRKMRXLIUYEPMX]EWWYVERGITPERǧ
Ɣ 0IEHMRKHIZIPSTQIRXSJTVSNIGXƅWEGGITXERGIXIWXMRKTVSGIHYVIWǧ Ɣ 7YTTSVXMRGVIEXMSRSJTVSHYGXXIGLRMGEPHSGYQIRXEXMSRǧ ;MPP(E]XSRǧ 'LMIJǧ
8IGLRSPSK]ǧ
3ƽGIVǧ
'S*SYRHIVǧ
4VSNIGX(EWLFSEVH0IEHǧ
Ɣ 3ZIVWIIMRKXLIQEMRXIRERGIERHUYEPMX]SJXLI7[MJXP]ǧ HITPS]QIRXJSV&&&ǧ
Ɣ 3ZIVWIIMRKSZIVEPP[SVOXSQEMRXEMRERHKVS[XLIVIUYMWMXIǧ WXEFMPMX]YTXMQIERHGSRWXERXEZEMPEFMPMX]SJXLI7[MJXP]TPEXJSVQǧ MRGPYHMRKSZIVEPPEVGLMXIGXYVIERHW]WXIQQEMRXIRERGIǧ 1EHIPIMRIǧ
7LIILERǧ
(EXE7GMIRXMWXǧ 4VSNIGX(EXE%REP]XMGW0IEHǧ
Ɣ 0IEHMRKXVERWMXHEXEEREP]XMGWJSVI\MWXMRKVITSVXWERHHIZIPSTMRKǧ RI[SRIWEWTEVXSJ7[MJXP]ƅWGSRXMRYSYWP]MQTVSZMRKTPEXJSVQǧ Ɣ )RWYVMRKXLIEREP]XMGEPVMKSVERHTVIGMWMSRSJEPP7[MJXP]ǧ HEWLFSEVHQSHYPIWǧǧ
.MQ7LIHPMGOǧ 0IEH(EXEǧ
%VGLMXIGXǧ
4VSNIGX4PEXJSVQ0IEHǧ
Ɣ 0IEHMRKQSRMXSVMRKQEMRXIRERGIERHGSRXMRYSYWMQTVSZIQIRXǧ SJXLIWXEFMPMX]EZEMPEFMPMX]ERHWGEPEFMPMX]SJXLI7[MJXP]TPEXJSVQǧǧ (EZI1EPX^ERǧ 8IGLRMGEPǧ
4VSNIGXǧ
1EREKIVǧ
4VSNIGX-RXIKVEXMSR0IEHǧ
Ɣ 0IEHMRKXLIMRXIKVEXMSRSJ&&&ƅWI\MWXMRK%:0JIIHWERHER]RI[ǧ HEXEWSYVGIWǧ
Ɣ 1SRMXSVMRKERHIRWYVMRKHEXEUYEPMX]VIPEXMRKXSMRXIKVEXMSRWǧ ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 200 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
2EQIǧ 7[MJXP]6SPIǧ 4VSNIGX6SPIǧ
7[MJXP])\IGYXMZI7XEOILSPHIVWǧ
.SREXLER7MQOMRǧ 'LMIJǧ
)\IGYXMZIǧ
3ƽGIVǧ
'S*SYRHIVǧ
0IKEPP]6IWTSRWMFPI-RHMZMHYEPǧ
Ɣ 7IVZMRKEWXLI7[MJXP]VITVIWIRXEXMZIVIWTSRWMFPIJSVPIKEPP]ǧ GSQQMXXMRKXLIGSQTER]MRXLIGSRXVEGXǧ
Ɣ 3ZIVWIIMRKXLI7[MJXP]XIEQXSIRWYVI&&&WEXMWJEGXMSRǧ XLVSYKLSYXTVSNIGXMQTPIQIRXEXMSRERHXLIPMJISJXLIGSRXVEGXǧ Ɣ 0IEHMRK7[MJXP]ƅWHIZIPSTQIRXXSFIXXIVWIVZIGPMIRXWERHXLIMVǧ VMHIVWǧ
1EVERHEǧ
(^MIOSRWOMǧǧ
7IRMSV:MGIǧ
4VIWMHIRXǧ
'YWXSQIVǧ
7YGGIWWǧ
3ZIVEPP'YWXSQIV7YGGIWWǧǧ
Ɣ 3ZIVWIIMRKXLITVSNIGXQEREKIVƅW[SVOǧ
Ɣ )RWYVMRKWYGGIWWJYPSRFSEVHMRKSJ&&&ǧ
Ɣ ;SVOMRKXSTVSQSXI&&&ƅWWEXMWJEGXMSRXLVSYKLSYXXLIPMJISJXLIǧ GSRXVEGXHYVMRKXLITMPSXERHJYPPMQTPIQIRXEXMSRǧǧ %HHMXMSREP7[MJXP]7XEJJMRZSPZIHMRXLI&&&-QTPIQIRXEXMSRǧ 1IVIHMXLǧ
&SVHSRMǧ
,IEHSJǧ
4VSHYGXǧ
Ɣ 0IEHMRKHIZIPSTQIRXSJEHHMXMSREPJYRGXMSREPMX]XSGSRXMRYEPP]ǧ MQTVSZI7[MJXP]ƅWTVSHYGXWTVMRGMTEPP]EHHMXMSREPHEWLFSEVHǧ JIEXYVIWXSWYTTSVX&&&ƅWRIIHWǧ
.]Q(]IVǧ 7IRMSVǧ
7SJX[EVIǧ
)RKMRIIVǧ
Ɣ 7YTTSVXMRKMRXIKVEXMSRERHEREP]WMWSJXVERWMXHEXEXSQIIXǧ XIGLRMGEPVIUYMVIQIRXWMRXLITVSNIGXƅWWGSTISJ[SVOǧ Ɣ 8VSYFPIWLSSXMRKER]MWWYIW[MXLMRXIKVEXMSRMRERHGSRXMRYIHǧ HEXEUYEPMX]ǧ
6SFIVXS&YVKSWǧ .EZE7SJX[EVIǧ
)RKMRIIVǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 201 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
.'.,VSYT0I]5IVWSRRIP
7MXIWL;EVEHIIRMSV8IGLRMGEP&HZMWSV
6MXIWLMWE(MVIGXSVEX-&-+VSYT[LSWTIGMEPM^IWMRXLITPERRMRKHIWMKRERHMQTPIQIRXEXMSRSJ TEWWIRKIVMRJSVQEXMSRERHEREP]XMGWW]WXIQWJSVTYFPMGXVERWMX,IEPWSLEWEFEGOKVSYRHMRǧ XVERWMXTPERRMRKERH-RXIPPMKIRX8VERWTSVXEXMSR7]WXIQW6MXIWLPIEHW-&-+VSYTƅW8VERWMX(EXEǧ TVEGXMGI[LMGLJSGYWIWSRLIPTMRKXVERWMXEKIRGMIWQEREKIXLIMVHEXETVSZMHILMKLUYEPMX]ǧ VIEPXMQIMRJSVQEXMSRXSTEWWIRKIVWERHEREP]^IWIVZMGIUYEPMX]ERHQIEWYVITIVJSVQERGI8LIǧ 8VERWMX(EXETVEGXMGIEPWSLEWEWTIGMEPIQTLEWMWSRSTIRHEXEERHSTIRHEXEWXERHEVHWPMOIǧ +8*7+8*7VIEPXMQI6MXIWLLEW1EWXIVƅWHIKVIIWMR8VERWTSVXEXMSR)RKMRIIVMRK'MX]4PERRMRKǧ ERH9VFER(IWMKREW[IPPEWE&EGLIPSVƅWHIKVIIMR%VGLMXIGXYVIǧ EQ-MGOI].QTPIQIRXEXMSR1IEH
7EQMWER%WWSGMEXIEX-&-+VSYT[MXLSZIVIMKLX]IEVWSJI\TIVMIRGI[SVOMRK[MXLXVERWMXVIEPXMQIǧ TEWWIRKIVMRJSVQEXMSRW]WXIQWERH'%(%:0W]WXIQW,IPIEHWXLIHIZIPSTQIRXǧ MQTPIQIRXEXMSRERHWYTTSVXSJ-&-+VSYTƅW86%27-8EPIVXWERH86%27-8VIEPXMQIWSJX[EVI8LMWǧ MRGPYHIWTVSNIGXWJSV8VERWPMRO
:ERGSYZIV&'
1IXVS
0SW%RKIPIW'%
ERH68(
(IRZIV'3
ǧ
,IEPWSLEW[SVOIHSRHIZIPSTMRKPMKLXVEMPERHGSQQYXIVVEMPVIEPXMQITEWWIRKIVMRJSVQEXMSRǧ W]WXIQWJSV68(
(IRZIV'3
7YR6EMP
3VPERHS*0
ERH2*8%
&YJJEPS2=
4VMSVXSNSMRMRK-&-ǧ
+VSYTLI[SVOIHJSVXLI1&8%
&SWXSR1%
[LIVILIHIWMKRIHERHHIZIPSTIHWSJX[EVIXLEXǧ KIRIVEXIHVIEPXMQIEVVMZEPTVIHMGXMSRWJSVXLIWYF[E]PMRIWERHTYFPMWLIHXLITVIHMGXMSRWSRǧ GSYRXHS[RWMKRWERHJSVETTHIZIPSTIVWWIVZIHEWW]WXIQEHQMRMWXVEXSVJSVXLIFYW'%(%:0ǧ W]WXIQERHQEREKIHXLI1&8%ƅW+8*7HEXE7EQVIGIMZIHE1EWXIVSJ7GMIRGIMRǧ 8VERWTSVXEXMSRHIKVIIJVSQXLI1EWWEGLYWIXXW-RWXMXYXISJ8IGLRSPSK][MXLEJSGYWSRTYFPMGǧ XVERWTSVXEXMSRǧ
)ERMIP'IVRWXIMR'YWMRIWW&REP]WX
(ERMIP&IVRWXIMRNSMRIH-&-+VSYTMRIEVP]EWE8VERWMX(EXE%REP]WX,I[EWLIEZMP]MRZSPZIHǧ MREPPEWTIGXWSJ&&&ƅW8VERWMX8IGLRSPSK]6SEHQETTVSNIGXMRGPYHMRKRIIHWKEXLIVMRKǧ VIGSQQIRHMRKWSPYXMSRWERHTVSHYGXMSRSJHIPMZIVEFPIW(ERMIPLEWEPWSFIIRHIITP]MRZSPZIHMRǧ XLIMQTPIQIRXEXMSRSJ-&-+VSYTƅW86%27-8EPIVXWWSJX[EVIWSPYXMSRJSV8VERW0MRO :ERGSYZIVǧ
&'
68(
(IRZIV'3
ERH'SQQYRMX]8VERWMX
)ZIVIXX;%
EW[IPPEW0%1IXVS,MWǧ
VIWTSRWMFMPMX]MWXSLIPTIEGLEKIRG]ƅWYWIVWKIXXLIQSWXSYXSJ86%27-8EPIVXWERHIRWYVIXLEX XLIW]WXIQQIIXWIEGLEKIRG]ƅWYRMUYIRIIHW4VMSVXSNSMRMRK-&-+VSYT(ERMIPMRXIVRIHEX&MK &PYI&YW
7ERXE1SRMGE'%
[MXLMRXLIMV4PERRMRKERH'SQQYRMX])RKEKIQIRXHMZMWMSR[LIVILIǧ GSQQYRMGEXIHHMVIGXP][MXLGYWXSQIVWERHTYFPMWLIHWIVZMGIEPIVXWXLVSYKLEZEVMIX]SJǧ GLERRIPW(ERMIPVIGIMZIHE1EWXIVSJ4PERRMRK
140
HIKVIIJVSQXLI9RMZIVWMX]SJ7SYXLIVRǧ
'EPMJSVRMEGSRGIRXVEXMRKMR8VERWTSVXEXMSRERH-RJVEWXVYGXYVI4PERRMRKǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 202 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
7IJIVIRGIWc
7IJIVIRGIWJSV[MJXP].RG
*SPPS[MRKMWEPMWXSJ97TYFPMGXVERWMXEKIRGMIWJSV[LSQ7[MJXP]LEWTVSZMHIHVIEPXMQIǧ TEWWIRKIVMRJSVQEXMSRERHSVXVERWMXEREP]XMGWWSJX[EVI;ILEZIMRGPYHIHEHIWGVMTXMSRSJXLIǧ WIVZMGIWTVSZMHIHMRGPYHMRKXLIMVWGSTIQEKRMXYHIERHGSQTPI\MX]EW[IPPEWXLI7[MJXP]ǧ 'YWXSQIV7YGGIWW1EREKIV[LSWIVZIHEW7[MJXP]ƅWTVSNIGXQEREKIV6IJIVIRGIWJSVIEGLǧ EKIRG]EVIEPWSTVSZMHIHǧ ǧ
2EWWEGLYWIXXW'E]8VERWTSVXEXMSR&HQMRMWXVEXMSR
2'8&cc
'SRXVEGX7XEVX
)RH
%YKYWX4VIWIRXǧ
0SGEXMSR
&SWXSR1%ǧ
4VSNIGX1EREKIV
7XER4EVOJSVHǧ
4VSNIGX7GSTI
ǧ
Ɣ 4S[IVVIEPXMQITEWWIRKIVMRJSVQEXMSRW]WXIQJSVGSQQYXIVVEMPWXEVXMRKMRPEXIVǧ I\TERHMRKXSMRGPYHIEPPƻ\IHVSYXIFYWIWMR ǧ
Ɣ 4VSZMHIPMZIZMWYEPM^EXMSRMRXIVJEGIJSVVIEPXMQIQSRMXSVMRKSJXLIEZEMPEFPITEWWIRKIVǧ MRJSVQEXMSRǧ
%KIRG];IFWMXI
LXXTW
[[[QFXEGSQ
7XSV]
6IWYPXW
8LI1&8%[EWYRLETT][MXLXLIMVTVIZMSYWTVSZMHIVJSVVIEPXMQITEWWIRKIVǧ MRJSVQEXMSR2I\X&YWF]'YFMGHYIXSXLIUYEPMX]ERHVIPMEFMPMX]SJXLITVIHMGXMSRWXLI]TVSZMHIH-Rǧ
1&8%MRMXMEXIHERSTIRTVSGYVIQIRXXSƻRHXLIQSWXEGGYVEG]VIEPXMQIMRJSVQEXMSRǧ ZIRHSVSRXLIQEVOIX8LI]LMVIHEXLMVHTEVX]GSRWYPXERXXSQIEWYVIXLIEGGYVEG]SJZEVMSYWǧ ZIRHSVWERHEJXIVIWXEFPMWLMRKE MRGVIEWIMRTVIHMGXMSREGGYVEG]SZIVSXLIVZIRHSVWǧ 7[MJXP]ƅWGSRXVEGX[EWI\TERHIHXSMRGPYHIEPPƻ\IHVSYXIFYWIWǧǧ &IGEYWISJSYVGETEFMPMXMIWMRLERHPMRKGSQTPI\VIEP[SVPHTVIHMGXMSRWGIREVMSW1&8%ƅWǧ TVIHMGXMSRWLEZISREZIVEKIMQTVSZIHJVSQ EGGYVEG]XS ERHWMKRMƻGERXP]QSVIJSVǧ
TVIHMGXMSRWGPSWIVXSXLIXMQISJEVVMZEP8LI1&8%[EWSRISJXLIƻVWXEKIRGMIWXSTYFPMGP]ǧ HMWGYWWXLIMVTVIHMGXMSREGGYVEG]ƻRHMRKWERHTPERJSVMQTVSZIQIRXPIEHMRKXLI[E]JSVSXLIVǧ XVERWMXEKIRGMIWXSHSXLIWEQI(EZMH&PSGO7GLEGLXIV1&8%'83EXXLIXMQIHMWGYWWIHXLMWǧ QIXLSHSPSK]ERHLS[1&8%ERH7[MJXP][SVOXSKIXLIVXSGSRXMRYSYWP]MQTVSZITVIHMGXMSRǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc
(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 203 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
EGGYVEG]ERHXLIGYWXSQIVI\TIVMIRGIMRXLMWEVXMGPI ǧ
LXXTW
QIHMYQGSQQFXEXIGLFIXXIVFYWTVIHMGXMSRWEPSXFIXXIV JIHIIIǧǧ

8LMWEVXMGPIMWEPWSTVSZMHIHMR%TTIRHM\%
ǧ
6IJIVIRGIW
ǧǧ
(EZMH&EVOIVǧ
1EREKIVSJ3TIVEXMSRW8IGLRSPSK]ǧ
HFEVOIV$QFXESVKǧ

0SKER2EWLǧ
(ITYX](MVIGXSVSJ6IEPXMQI%TTPMGEXMSRWǧ
PREWL$QFXEGSQǧ

ǧ
(ETMXEP2IXVSTSPMXER8VERWTSVXEXMSR&YXLSVMX]
(28&c
'SRXVEGX7XEVX
)RH
2SZIQFIV

4VIWIRXǧ
0SGEXMSR
%YWXMR8<ǧ
7[MJXP]4VSNIGX1EREKIV
,EWXM8EN8ILVERM*EVHǧ
4VSNIGX'SQTPIXMSR
ǧ
4VSNIGX7GSTI
ǧ
Ɣ 4S[IVVIEPXMQITEWWIRKIVMRJSVQEXMSRW]WXIQJSVEPPƻ\IHVSYXIFYWIWǧ Ɣ ,MWXSVMGEP-RWMKLXW
ǧǧ
ż 3R8MQI4IVJSVQERGI1SHYPILIPTWGLIHYPIVWTPERRIVWERHSTIVEXMSRWXIEQǧ FIXXIVXVEGOSRXMQITIVJSVQERGIYWMRK7[MJXP]ƅWFMKHEXETPEXJSVQǧ ż +474PE]FEGO1SHYPILIPTGYWXSQIVWIVZMGIERHSTIVEXMSRWXIEQWVITPE]ERHǧ MRZIWXMKEXIMRGMHIRXWǧ
ż 6YR8MQIW1SHYPISTXMQM^IWGLIHYPIWERHMQTVSZISRXMQITIVJSVQERGI[MXLǧ HIXEMPIHEGGYVEXIVYRRMRKXMQIHEXEǧ
ż 7TIIH1ET1SHYPIZMWYEPM^IEKKVIKEXIHGSVVMHSVWTIIHWXSXEVKIXEVIEWJSVǧ GETMXEPMQTVSZIQIRXWǧ
%KIRG];IFWMXI
LXXTW
GETQIXVSSVK
7XSV]
6IWYPXW
7[MJXP]LEWEPWSHITPS]IHXLIVIEPXMQITEWWIRKIVMRJSVQEXMSRJSV'18%[MXLǧ VSYKLP]ZILMGPIWSTIVEXIHMRQE\MQYQWIVZMGI4VMSVXS7[MJXP]XLIEKIRG][EWYWMRKEǧ XVEHMXMSREP'%(%:0WYTTPMIVXSTS[IVVIEPXMQITEWWIRKIVMRJSVQEXMSR7[MJXP][EWGLSWIRSZIVǧ SXLIVZIRHSVWMRGPYHMRK2I\X&YWMRTEVXFIGEYWISJSYVEFMPMX]XSMRKIWXERHMRXIKVEXIQYPXMTPI %:0JIIHWMRVIEPXMQI8LMWWMKRMƻGERXP]MQTVSZIHXLIƻHIPMX]SJXLIHEXEXLEXTS[IVWFSXLǧ TEWWIRKIVMRJSVQEXMSRERHIEW]XSYWIVITSVXMRKJSV'18%WXEJJ7[MJXP]ƅWKVERYPEVIEW]XSYWIǧ LMWXSVMGEPHEXEMRWMKLXWEVIYWIHF]TPERRIVWWGLIHYPIVWERHSTIVEXMSREPWXEJJEX'18%XSWTIIH CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 204 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
YTWGLIHYPMRKERHTPERRMRKEWWIWWQIRXWSTIVEXSVXVEMRMRKERHXSQEREKIZILMGPILIEH[E]WSRǧ OI]LMKLJVIUYIRG]FYWVSYXIWǧǧ
;IVIGIRXP]GSQTPIXIHEWEXMWJEGXMSRWYVZI][MXLXLIWXEJJEX'18%7[MJXP]VIGIMZIHWGSVIWSJǧ XLILMKLIWXTSWWMFPIWGSVIJSVXLIJSPPS[MRKUYIWXMSRW ǧ
Ɣ ,EW7[MJXP]QEHI]SYVHE]XSHE][SVOIEWMIV#ǧ Ɣ ,EW7[MJXP]IREFPIH]SYXSTIVJSVQXLEX[IVIHMƽGYPXSVMQTSWWMFPIXSGSQTPIXIFIJSVI#ǧ Ɣ ,EW7[MJXP]QEHIGSPPEFSVEXMSR[MXLGSPPIEKYIWIEWMIV#ǧ Ɣ (S]SYXLMROXLIYWISJ7[MJXP]LEWLEHETSWMXMZIMQTEGXSRVMHIVWEXMWJEGXMSR#ǧ 6IJIVIRGIW
ǧǧ
7LE[R&VS[Rǧǧ
-84VSNIGX1EREKIVǧ
7LE[R&VS[R$GETQIXVSSVKǧ

SƽGI
(SXXMI;EXOMRWǧ
):4SJ&YW3TIVEXMSRWǧ
HSXXMI[EXOMRW$GETQIXVSSVKǧ

ǧ
2EV]PERH 8VERWMX &HQMRMWXVEXMSR
28&
'SRXVEGX7XEVX
)RH
1E]
4VIWIRXǧ
0SGEXMSR
&EPXMQSVI1(ǧ
7[MJXP]4VSNIGX1EREKIV
,EWXM8EN8ILVERM*EVHǧ
4VSNIGX7GSTI
ǧ
Ɣ 4S[IVVIEPXMQITEWWIRKIVMRJSVQEXMSRW]WXIQJSVEPPƻ\IHVSYXIFYWIW 7[MJXP]ǧ
8VERWMXMQI
ǧ
Ɣ 4VSZMHIWYTTPIQIRXEP+47XVEGOIVWXSMQTVSZISZIVEPPZILMGPIXVEGOMRKUYEPMX] MQTVSZIWǧ
+47VITSVXMRKVEXIJVSQIZIV]
WIGSRHWXSWIGSRHW
ǧ
Ɣ 7[MJXP]-RWMKLXW
ǧǧ
ż 3R8MQI4IVJSVQERGI1SHYPILIPTWGLIHYPIVWTPERRIVWERHSTIVEXMSRWXIEQǧ FIXXIVXVEGOSRXMQITIVJSVQERGIYWMRK7[MJXP]ƅWFMKHEXETPEXJSVQǧ ż +474PE]FEGO1SHYPILIPTGYWXSQIVWIVZMGIERHSTIVEXMSRWXIEQWVITPE]ERHǧ MRZIWXMKEXIMRGMHIRXWǧ
%KIRG];IFWMXI
LXXTW
QXEQEV]PERHKSZ
7XSV]
6IWYPXW
7MRGI7[MJXP]LEWFIIR[SVOMRK[MXL18%1EV]PERHXSHITPS]QSVIǧ EGGYVEXIVIEPXMQIMRJSVQEXMSRJSVTEWWIRKIVW18%1EV]PERHMWXLIXLPEVKIWXXVERWMXEKIRG]MRǧ XLI9RMXIH7XEXIWLERHPMRKSZIVQMPPMSRTEWWIRKIVXVMTWTIV]IEVERHSTIVEXIWSZIVǧ ZILMGPIWMRQE\MQYQWIVZMGIMRGPYHMRKSZIV
FYWIWǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 205 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
18%1EV]PERHYWIW8VETI^IJSVMXW'%(%:0W]WXIQEVEHMSFEWIHW]WXIQ8LIW]WXIQGERSRP]ǧ YTHEXIZILMGPITSWMXMSRWIZIV]
WIGSRHWERHLEWZIV]RSMW]+47HEXE%WEVIWYPXSJTSSVǧ ZILMGPIXVEGOMRKEW[IPPEWEPS[EGGYVEG]TVIHMGXMSRIRKMRITEWWIRKIVWI\TIVMIRGIHTSSVUYEPMX]ǧ MRJSVQEXMSRVIWYPXMRKMRELMKLZSPYQISJGYWXSQIVGSQTPEMRXWǧ -R1E]SJ18%1EV]PERHTEVXMGMTEXIHMRETMPSX[MXL7[MJXP]SRFYWIWXSHIXIVQMRIMJXLIǧ EGGYVEG]SJTEWWIRKIVMRJSVQEXMSRGSYPHFIMQTVSZIH8SWEXMWJ]XLIKSEP18%1EV]PERHǧ HITPS]IHPS[GSWX+47YRMXWXLEXVITSVXZILMGPITSWMXMSRWIZIV]WIGSRHW7[MJXP]XLIRǧ GSQFMRIHXLMWHEXE[MXLXLIPIKEG]'%(%:0HEXEMRVIEPXMQIǧǧ ,EZMRKEJYPPƻHIPMX]TMGXYVISJ[LEX[EWSGGYVVMRKMRXLIXVERWTSVXEXMSRRIX[SVO7[MJXP][EWEFPIǧ XSFYMPHEQSHIPSJLMWXSVMGEPXVEZIPXMQIWF]XMQISJHE]HE]SJ[IIOGSVVMHSVIXG&]GSQFMRMRKǧ XLMWLMWXSVMGEPQSHIPEPSRK[MXLVIEPXMQIMRJSVQEXMSRFIMRKGSPPIGXIHJVSQXLIZILMGPIW7[MJXP]ǧ [EWEFPIXSHIQSRWXVEXIEWMKRMƻGERXMQTVSZIQIRXMRXLISZIVEPPUYEPMX]SJTEWWIRKIVǧ MRJSVQEXMSRǧ
-R.ERYEV]SJ
18%1EV]PERHGSRXVEGXIH7[MJXP]XSI\TERHWIVZMGIXSEPPFYWIWMRXLIƼIIXǧ 8LI7[MJXP]W]WXIQMWRS[TS[IVMRKEPPVIEPXMQITEWWIRKIVMRJSVQEXMSREGVSWWQSFMPIǧ ETTPMGEXMSRW
+SSKPI1ETW8VERWMX1SSZMXIXG
EW[IPPEWXLVSYKLIPIGXVSRMGWXSTHMWTPE]W717ǧ W]WXIQWERH-:6W]WXIQW7[MJXP]LEWHITPS]IHEXSXEPSJXVEGOIVWXLVSYKLSYXXLI18%ǧ 1EV]PERHƼIIXǧ
8LI18%EPWSYWIW7[MJXP]ƅWFMKHEXETPEXJSVQXSJSGYWSRFIXXIVVSYXMRKWGLIHYPMRKERHǧ TEWWIRKIVMRJSVQEXMSR8LI]LEZIWIIRE VIHYGXMSRMRTEWWIRKIVGSQTPEMRXWMRJVSQǧ HYIXSEHEXEHVMZIRETTVSEGLMRTEVXPIZIVEKMRKHEXEJVSQXLI7[MJXP]TPEXJSVQEPSRK[MXLǧ QER]SXLIVMQTVSZIQIRXWXSMQTVSZIXLIMVSTIVEXMSRWERHWIVZMGIHIPMZIV]&]MRXIKVEXMRK7[MJXP]ǧ %4-W[MXLXLIMV[IFWMXI
LXXTW
[[[QXEQEV]PERHKSZTIVJSVQERGIMQTVSZIQIRX
XLI]ƅVIEFPIǧ
XSVITSVXSRXLIMVTIVJSVQERGITYFPMGP]EWTEVXSJXLIMVSRXMQITIVJSVQERGIMQTVSZIQIRXǧ MRMXMEXMZIǧ
%GGSVHMRKXS1MGLEIP,IPXE18%ƅW'-3ƈ7[MJXP]LEWEPIZIPSJGYWXSQM^EXMSRJSVSRXMQIǧ TIVJSVQERGIUYIVMIWƂJSVHMJJIVIRXVSYXIWTPEGIWXMQIW-XƅWEPPS[IHQIXSHSEREP]WMWXLEX-NYWXǧ GSYPHRƅXLEZIHSRIFIJSVIƉǧǧ
6IJIVIRGIW
ǧ
1MGLEIP,IPXEǧ
'LMIJ-RRSZEXMSR3ƽGIV18%ǧ
1,IPXE$QXEQEV]PERHKSZǧ

ǧ
7IZIVMR7OSPVYHǧ
4VSNIGX%HZMWSV18%ǧ
77OSPVYH$QXEQEV]PERHKSZǧ
ǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 206 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
ERXE(PEVE:EPPI]8VERWTSVXEXMSR&YXLSVMX]
:8&c
'SRXVEGX7XEVX
)RH
.ERYEV]4VIWIRXǧ
0SGEXMSR
7ER.SWI'%ǧ
7[MJXP]4VSNIGX1EREKIV
8MQ7XSVIVǧ
4VSNIGX7GSTI
ǧ
Ɣ ,MWXSVMGEP-RWMKLXW
ǧǧ
ż 3R8MQI4IVJSVQERGI1SHYPILIPTWGLIHYPIVWTPERRIVWERHSTIVEXMSRWXIEQǧ FIXXIVXVEGOSRXMQITIVJSVQERGIYWMRK7[MJXP]ƅWFMKHEXETPEXJSVQǧ ż +474PE]FEGO1SHYPILIPTGYWXSQIVWIVZMGIERHSTIVEXMSRWXIEQWVITPE]ERHǧ MRZIWXMKEXIMRGMHIRXWǧ
ż 6YR8MQIW1SHYPISTXMQM^IWGLIHYPIWERHMQTVSZISRXMQITIVJSVQERGI[MXLǧ HIXEMPIHEGGYVEXIVYRRMRKXMQIHEXEǧ
ż 7TIIH1ET1SHYPIZMWYEPM^IEKKVIKEXIHGSVVMHSVWTIIHWXSXEVKIXEVIEWJSVǧ GETMXEPMQTVSZIQIRXWǧ
Ɣ 4S[IVVIEPXMQITEWWIRKIVMRJSVQEXMSRW]WXIQJSVEPPƻ\IHVSYXIFYWIW 7[MJXP]ǧ
8VERWMXMQI
ǧ
%KIRG];IFWMXI
LXXT
[[[ZXESVK
7XSV]
6IWYPXW
7ERXE'PEVE:EPPI]8VERWTSVXEXMSR%YXLSVMX]
:8%
PSGEXIHMRXLILIEVXSJ7MPMGSRǧ
:EPPI]MWYWMRK7[MJXP]XSTS[IVEPPSJXLIMVVIEPXMQITEWWIRKIVMRJSVQEXMSR:8%MWXLIVH PEVKIWXXVERWMXEKIRG]MRXLI9RMXIH7XEXIW[MXLSZIVZILMGPIWSTIVEXIHMRQE\MQYQWIVZMGIǧ ERHQMPPMSRTEWWIRKIVXVMTWTIV]IEVǧ
8SHE]:8%STIVEXIWSREZIVEKIQMPIWTIVLSYVWPS[IVXLERMXHMHXLMVX]]IEVWEKSJSV 1MPPMSRHSPPEVWQSVITIV]IEV8LI:8%*%78MRMXMEXMZIXEVKIXWMRGVIQIRXEPEJJSVHEFPIǧ MRXIVZIRXMSRWWYGLEW874WXSTXLMRRMRKERHI\TVIWWPERIWXSVIZIVWIXLEXXVIRHERHMWTS[IVIHǧ F]7[MJXP]ƅWEREP]XMGWHEWLFSEVH
ƈ;IƅPPFIQSVIWYGGIWWJYPFVMRKMRKXVERWMXWTIIHWYTKVEHYEPP]ǧ XLVSYKLHS^IRWSJWQEPPGSRWXVYGXMSRQMRMQEPTVSNIGXW;IGSYPHRƅXLEZIEWWIQFPIHEVSWXIVSJǧ TVSNIGXWPMOIXLMW[MXLSYXXLIEFMPMX]XSEREP]^ISYVW]WXIQEXXLIKVERYPEVMX]XLEX7[MJXP]TVSZMHIWƉǧ WE]W%HEQ&YVKIV7IRMSV8VERWTSVXEXMSR4PERRIVEX:8%ǧ 8LI:8%[EWERIEVP]EHSTXIVSJVIEPXMQIGYWXSQIVMRJSVQEXMSRFYXXLIEGGYVEG]ERHVIPMEFMPMX]ǧ SJXLIMVMRMXMEPW]WXIQRIZIVJYPP]QIXXLIMVI\TIGXEXMSRWERHVIWYPXIHMRQER]TEWWIRKIVǧ GSQTPEMRXW7[MJXP][EWFVSYKLXMRXSMQTVSZIXLI)8%EGGYVEG]ERHYPXMQEXIP]XLITEWWIRKIVǧ I\TIVMIRGI8SWSPZIXLMW7[MJXP]RIIHIHXSMQTVSZIXLIZILMGPIXVEGOMRKEGGYVEG]EW[IPPEWXLIǧ TVIHMGXIH)8%JSVTEWWIRKIVW8LIƻVWXKSEP[EWEGGSQTPMWLIHF]GSQFMRMRKQYPXMTPI+47JIIHWǧ MRVIEPXMQI7[MJXP]MRKIWXIHXLI:8%PIKEG]'%(%:0JIIH[LMGLVITSVXIHZILMGPITSWMXMSRWIZIV]ǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 207 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495

WIGSRHWEW[IPPEWE+47JIIHJVSQ1SSZFS\VSYXIVW +47HEXEIZIV]WIGSRHW
&]ǧ
GSQFMRMRKXLIWIJIIHWMRVIEPXMQI7[MJXP][EWEFPIXSZIV]EGGYVEXIP]XVEGOZILMGPITSWMXMSRWǧ 7[MJXP]XLIRGSQFMRIHXLMWVIEPXMQIHEXE[MXLLMWXSVMGEPXVEZIPTEXXIVRWXSQSVIEGGYVEXIP]TVIHMGX )8%WJSVTEWWIRKIVWǧ
+EV]1MWOIPP'-3EX:8%WE]Wƈ2S[XLEX[IƅVI[SVOMRK[MXL7[MJXP]SYVGYWXSQIVWLEZIEQYGLǧ QSVIEGGYVEXIW]WXIQ:8%LEWWIIRXLIZEPYIXLEXWIEQPIWWZILMGPIPSGEXMSRMRJSVQEXMSRLEWǧ FVSYKLXXSSYVGYWXSQIVWƉ:8%MWRS[YWMRK7[MJXP]XSTS[IVVIEPXMQITEWWIRKIVMRJSVQEXMSRJSVǧ EPPƻ\IHVSYXIZILMGPIW
FYWERHPMKLXVEMP
EGVSWWEPPTEWWIRKIVIRHTSMRXWMRGPYHMRKQSFMPIǧ ETTPMGEXMSRWIPIGXVSRMGWXSTHMWTPE]WXLIVIKMSREPW]WXIQERHQSVIǧ 6IJIVIRGIW
ǧ
&SF:MGXSVǧ
-RJSVQEXMSR7]WXIQW7YTIVZMWSV7ERXE'PEVEǧ
:8%ǧ
FSFZMGXSV$ZXESVKǧ

ǧ
+EV]1MWOIPPǧ
'LMIJ-RJSVQEXMSR3ƽGIV7ERXE'PEVE:8%ǧ
KEV]QMWOIPP$ZXESVKǧ

ǧ
:.&2IXVSTSPMXER8VERWMX
:.&c
'SRXVEGX7XEVX
)RH
.ERYEV]

4VIWIRXǧ
0SGEXMSR
7ER%RXSRMS8<ǧ
7[MJXP]4VSNIGX1EREKIV
8MQ7XSVIVǧ
4VSNIGX'SQTPIXMSR

-RWMKLXW(EWLFSEVHMW MQTPIQIRXIHVIEPXMQITEWWIRKIVǧ MRJSVQEXMSRMWEX GSQTPIXMSR
ǧ
4VSNIGX7GSTI
ǧ
Ɣ 4S[IVVIEPXMQITEWWIRKIVMRJSVQEXMSRW]WXIQJSVEPPƻ\IHVSYXIFYWIWǧ Ɣ ,MWXSVMGEP-RWMKLXW
ǧǧ
ż 3R8MQI4IVJSVQERGI1SHYPILIPTWGLIHYPIVWTPERRIVWERHSTIVEXMSRWXIEQǧ FIXXIVXVEGOSRXMQITIVJSVQERGIYWMRK7[MJXP]ƅWFMKHEXETPEXJSVQǧ ż +474PE]FEGO1SHYPILIPTGYWXSQIVWIVZMGIERHSTIVEXMSRWXIEQWVITPE]ERHǧ MRZIWXMKEXIMRGMHIRXWǧ
ż 6YR8MQIW1SHYPISTXMQM^IWGLIHYPIWERHMQTVSZISRXMQITIVJSVQERGI[MXLǧ HIXEMPIHEGGYVEXIVYRRMRKXMQIHEXEǧ
ż 7TIIH1ET1SHYPIZMWYEPM^IEKKVIKEXIHGSVVMHSVWTIIHWXSXEVKIXEVIEWJSVǧ GETMXEPMQTVSZIQIRXWǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 208 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
%KIRG];IFWMXI
LXXTW
[[[ZMEMRJSRIX
7XSV]
6IWYPXW
:-%MR7ER%RXSRMSSTIVEXIWƻ\IHVSYXIZILMGPIWERH7[MJXP]MWMRXLIǧ TVSGIWWSJHITPS]MRKGSRWMWXIRXLMKLP]EGGYVEXIVIEPXMQIMRJSVQEXMSRJSVTEWWIRKIVWEGVSWWEǧ LSWXSJTYFPMGIRHTSMRXW8LMW[MPPFIEGLMIZIHMRTEVXF]MRXIKVEXMRKQYPXMTPI%:0JIIHWJSVXLIǧ ƼIIXGSQFMRMRKXLIMVI\MWXMRK'%(%:0HEXE[MXLQSVIJVIUYIRX+47HEXEJVSQ'VEHPITSMRXǧ HIZMGIWEPVIEH]SRFSEVH'SQFMRMRKXLIWIJIIHWMRVIEPXMQIEPPS[W7[MJXP]ƅWHEWLFSEVHXSǧ TVSZMHIXLIQSWXEGGYVEXILSPMWMXMGZMI[SJXLIJYPP:-%ƼIIXEXEPPXMQIWǧǧ ;LMPIXLEXHITPS]QIRXMWSRKSMRKXIEQWJVSQGYWXSQIVWIVZMGIXSSTIVEXMSRWEPVIEH]YWIǧ 7[MJXP]ƅWLMWXSVMGEPEREP]WMWXSSPWIWTIGMEPP]+474PE]FEGOJSVJEWXIƽGMIRXMRJSVQEXMSREGGIWWǧ VIHYGMRKXLIRIIHXSGSRWYPX[MXLQYPXMTPIHITEVXQIRXWXSERW[IVWMQTPIUYIWXMSRW9WMRKǧ 7[MJXP]ƅWVIEPXMQIQETGYWXSQIVWIVZMGIEKIRXWLEZIVIHYGIHXLIXMQIXSERW[IVMRZIWXMKEXMZIǧ UYIWXMSRWF] ERHGERMRWXERXP]TVSZMHIERW[IVWXSXLIƈ[LIVIƅWQ]FYWƉGEPPWXLI]ǧ VIGIMZIIEGLHE]ǧ ǧ
:-%ƅWTPERRMRKERHWGLIHYPMRKXIEQWYWI7[MJXP]6YR8MQIWERH7TIIH1ETXSEWWIWWMRHMZMHYEPǧ XVMTWGLIHYPIWERHTVMSVMXM^IVIWGLIHYPMRK[SVOERHXSHIXIGXHVEKKMRKERHSXLIVWSYVGIWSJǧ EHHMXMSREPVYRRMRKXMQIXLEXEVIRƅXEGGYVEXIP]GETXYVIHMRSXLIVXSSPW8LMWIREFPIWXLIQXSǧ VIWGLIHYPIVSYXIWJEWXIVERHQSVIEGGYVEXIP];LIRWYVZI]IHEFSYXXLIMVWEXMWJEGXMSR[MXL7[MJXP]ǧ XLYWJEVSZIV SJVIWTSRHIRXWEX:-%VEXIHW[MJXP]ER SVLMKLIVSYXSJǧǧ
6IJIVIRGIW
ǧǧ
1ERNMVM%OEPOSXOEVǧ
'SSVHMREXSV 7IVZMGI 4PERRMRK ERH 7GLIHYPMRK
EX:-%1IXVSTSPMXER8VERWMX
:-%
ǧ
QERNMVMEOEPOSXOEV$ZMEMRJSRIX

ǧ
7XIZI=SYRKǧ
:MGI 4VIWMHIRX SJ 8IGLRSPSK] ERH -RRSZEXMSR
WXIZI]SYRK$ZMEMRJSRIXǧ

)IRXSR(SYRX]8VERWTSVXEXMSR&YXLSVMX]
)(8&cc
'SRXVEGX7XEVX
)RH
.YRI4VIWIRXǧ
0SGEXMSR
0I[MWZMPPI8<ǧ
7[MJXP]4VSNIGX1EREKIV
7XER4EVOJSVHǧ
4VSNIGX7GSTI
ǧ
Ɣ 4S[IVVIEPXMQITEWWIRKIVMRJSVQEXMSRW]WXIQJSVEPPƻ\IHVSYXIFYWIW 7[MJXP]ǧ
8VERWMXMQI
ǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 209 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
Ɣ 7[MJXP]-RWMKLXW
3R8MQI4IVJSVQERGI1SHYPILIPTWGLIHYPIVWTPERRIVWERHSTIVEXMSRWǧ XIEQFIXXIVXVEGOSRXMQITIVJSVQERGIYWMRK7[MJXP]ƅWFMKHEXETPEXJSVQǧ Ɣ 7[MJXP]-RWMKLXW
+474PE]FEGO1SHYPILIPTGYWXSQIVWIVZMGIERHSTIVEXMSRWXIEQWǧ VITPE]ERHMRZIWXMKEXIMRGMHIRXWǧ
%KIRG];IFWMXI
LXXTW
[[[HGXERIX
7XSV]
6IWYPXW
7[MJXP]LEWEPWSHITPS]IHVIEPXMQITEWWIRKIVMRJSVQEXMSRJSV(IRXSR'SYRX]ǧ 8VERWTSVXEXMSR%YXLSVMX]
('8%
EREKIRG]MR8I\EW[MXLVSYKLP]ZILMGPIWSTIVEXIHMRǧ QE\MQYQWIVZMGI4VMSVXS7[MJXP]XLIEKIRG][EWYWMRKEXVEHMXMSREP'%(%:0WYTTPMIVXSTS[IVǧ VIEPXMQITEWWIRKIVMRJSVQEXMSR,S[IZIVTEWWIRKIVWGSQTPEMRIHHYIXSXLIMREGGYVEG]MRXLIǧ HEXEǧ
('8%HITPS]IH7[MJXP]MR.YRIXSLIPTMQTVSZIXLISZIVEPPTEWWIRKIVI\TIVMIRGI7MRGIXLIRǧ XLI]LEZII\TIVMIRGIHE HIGPMRIMRTEWWIRKIVGEPPWEWOMRKƈ;LIVIMWQ]FYW#Ɖ&]YWMRKǧ 7[MJXP]ƅW0MZI1ETERH+474PE]FEGOXSSPWXLI]LEZIXSVIHYGIHƈ;LIVIƅWQ]FYWƉGEPPPIRKXLWǧ JVSQQMRYXIWXSYRHIVQMRYXIW3ZIVEPP('8%LEWWIIREQIEWYVEFPIMQTVSZIQIRXMRXLIMVǧ SZIVEPPTEWWIRKIVI\TIVMIRGIHYIXSQSVIEGGYVEXI)8%WTS[IVIHF]7[MJXP]ǧ 6IJIVIRGIW
ǧ
8LSQEW6ITEW^ǧ
3TIVEXMSRW1EREKIV('8%ǧ

ǧ
XVITEW^$HIRXSRXVERWMXGSQǧ
8VS]6EPI]ǧ
&YWMRIWW1EREKIV('8%ǧ

ǧ
XVEPI]$HIRXSRXVERWMXGSQǧ
cc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 210 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
7IJIVIRGIWJSV.'.,VSYT
2EWWEGLYWIXXW'E]8VERWTSVXEXMSR&YXLSVMX]
'SWXSR2&c
(EZMH&EVOIVǧ
,IEHSJ'YWXSQIV8IGLRSPSK]ǧ

[

Q
ǧ
(&EVOIV$QFXEGSQǧǧ
(EXIWSJ%WWMKRQIRX
Ɓ3RKSMRKǧ
(SQQYRMX]8VERWMX
*ZIVIXX;&c
(I
1I]IVW
8ETMEǧ
(I8ETME$'SQQXVERWSVKǧ
)RXIVTVMWI4VSKVEQ3ƽGIERH8VERWMX8IGLRSPSK]1EREKIVǧ

[
ǧ

Q
ǧ
(EXIWSJ%WWMKRQIRX
3RKSMRKǧ
1SW&RKIPIW2IXVScc
(SYKPEW+SSH[MRǧ
238)
(SYKVIGIRXP]HITEVXIHJVSQ0%1IXVS,I[EWXLITVSNIGXQEREKIVJSV86%27-8EPIVXWǧ 0IEH(IZIPSTIV'SQQYRMGEXMSRW;IF
1SFMPIǧ
1IXVS0SW%RKIPIWǧ

Q
ǧ
HKSSH[MR$KQEMPGSQ
(EXIWSJ%WWMKRQIRX
3RKSMRKǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 211 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
5VSNIGX;SVO5PERc
*\IGYXMZIYQQEV]
8LI'MX]SJ7ERXE1SRMGEƅW&MK&PYI&YW
&&&
SJJIVWWIVZMGIWXLEXEVIEZMXEPTEVXSJ7ERXE1SRMGEǧ ERH0SW%RKIPIW'SYRX]ƅWXVERWTSVXEXMSRRIX[SVOHIPMZIVMRKRIEVP]QMPPMSRXVMTWZMEPSGEPǧ JVII[E]I\TVIWWERH6ETMHWIVZMGIW1SRMXSVMRKERHQIEWYVMRKXLIIJJIGXMZIRIWWSJWYGLEǧ W]WXIQVIUYMVIWEVSFYWX]IXRMQFPIETTVSEGLXLEX[MPPIREFPIEFVSEHVERKISJYWIVWXSQEOIǧ FSXLGSQTVILIRWMZIERHHIXEMPIHEWWIWWQIRXWSJW]WXIQTIVJSVQERGIMRVIEPXMQIERHǧ LMWXSVMGEPP]ǧǧ
3RISJ&&&ƅWWXVEXIKMGKSEPWMWXSMQTVSZIXLIGYWXSQIVI\TIVMIRGIXLVSYKLSYXXLIIRXMVITYFPMGǧ XVERWMXXVMTMRGPYHMRK[LMPI[EMXMRKJSVEFYWXSEVVMZI%GGYVEXIVIPMEFPITVIHMGXMZIVIEPXMQIFYWǧ MRJSVQEXMSRLEWFIIRWLS[RXSMQTVSZIXLIGYWXSQIVI\TIVMIRGIF]VIHYGMRKXLITIVGIMZIH[EMXǧ XMQIERHXLIER\MIX]SJRSXORS[MRKMJXLIRI\XFYWMWSRWGLIHYPISV[LIRMX[MPPEVVMZI-RƻWGEPǧ ]IEV

&&&ƅWGYVVIRXEVVMZEPTVIHMGXMSRW]WXIQ[EWYWIHQSVIXLERQMPPMSRXMQIWF]ǧ GYWXSQIVW2MRIX]JSYVTIVGIRX

SJXLITVIHMGXMSRVIUYIWXWYWIHIMXLIVERM37SV%RHVSMHǧ HIZMGIETTSVXLIHEXETVSZMHIVƅW[IFWMXIERHXLIVIQEMRMRKVIUYIWXWGEQIJVSQSXLIVWSYVGIWǧ MRGPYHMRKZMWMXMRK&&&ƅW[IFTEKI[MXLERIQFIHHIHXVMTTPERRMRKJIEXYVIYWMRK717XI\XWSVǧ QEOMRK-RXIVEGXMZI:SMGI6IWTSRWI
-:6
GEPPWXS&&&-REHHMXMSRERYRORS[RRYQFIVSJǧ GYWXSQIVWYWI&&&ƅWVIEPXMQIEVVMZEPMRJSVQEXMSRWMKRWEXWIPIGXFYWWXSTWXLVSYKLSYXXLIǧ WIVZMGIEVIEǧǧ
%WQER]XLMVHTEVX]ETTWTVSZMHIEVVMZEPTVIHMGXMSRWYWMRK&&&ƅWTYFPMG+IRIVEP8VERWMX*IIHǧ 7TIGMƻGEXMSRVIEPXMQI
+8*7VX
JIIHMXMWMQTSVXERXXLEX&&&TVSEGXMZIP]TVSZMHIMXWGYWXSQIVWǧ [MXLEZEVMIX]SJWSYVGIWSJVIEPXMQIFYWEVVMZEPMRJSVQEXMSR%HHMXMSREPP]XLIVIMWWXMPPEWMKRMƻGERXǧ KVSYTSJGYWXSQIVW[LSHSRSXLEZIEGGIWWXSEWQEVXTLSRIERHSVEHEXETPERERHXLIVIJSVIǧ RIIHEGGIWWXSVIEPXMQIEVVMZEPMRJSVQEXMSRF]SXLIVQIERWWYGLEWTLSRIXI\XGSQTYXIVSVǧ IPIGXVSRMGWMKRWEXFYWWXSTW8LIMHIEPWSPYXMSR[SYPHQEOIEGGYVEXIVIEPXMQIFYWEVVMZEPǧ MRJSVQEXMSRIEWMP]EGGIWWMFPIXSZMVXYEPP]EPPGYVVIRXERHTSXIRXMEP&&&GYWXSQIVW4VSZMHMRKEǧ QIERWXSEYXSQEXMGEPP]HMWWIQMREXIVIEPXMQIEPIVXWEGVSWWEVERKISJGSQQYRMGEXMSRGLERRIPWǧ [SYPHMQTVSZIXLIGYWXSQIVI\TIVMIRGIF]LIPTMRKXSVIHYGIGYWXSQIVGSRJYWMSRERHJVYWXVEXMSRǧ EFSYXTPERRIHERHYRTPERRIHHMWVYTXMSRW%REYXSQEXIHEPIVXKIRIVEXMSRWSPYXMSR[SYPHEPWSǧ LIPT&&&WXEJJFIXXIVWIVZIGYWXSQIVRIIHW[MXLSYXLEZMRKXSQERYEPP]IRXIVXLIWEQIǧ MRJSVQEXMSRMRXSQYPXMTPIPSGEXMSRW
GYVVIRXP]MRGPYHMRK8[MXXIV&&&ƅW[IFWMXIIQEMPFPEWXWERHǧ +8*7VIEPXMQIJSVHS[RWXVIEQW]WXIQWIXG
ǧǧ
'SRWIUYIRXP]&&&MWWIIOMRKE7SJX[EVIEWE7IVZMGI 7EE7
TPEXJSVQJSVMXWWIVZMGIWXLEXǧ
GSPPIGXWERHEREP]^IWEYXSQEXMGZILMGPIPSGEXMSRHEXEFSXLMRVIEPXMQIERHXSFYMPHERHYWIE CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 212 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
LMWXSVMGEPEVGLMZISJTIVJSVQERGIHEXE[SYPHEPPS[&&&ƅWTPERRMRKSTIVEXMSRWGYWXSQIVWIVZMGIǧ ERHGSQQYRMX]IRKEKIQIRXWXEJJXSHIXIVQMRI[LIVIXVERWMXHIPE]WSGGYVYRHIVWXERHSZIVEPPǧ SRXMQIW]WXIQTIVJSVQERGIERHVIGIMZIVYRRMRKXMQIEREP]WIWXSMQTVSZIWIVZMGI4VSZMHMRKǧ VIEPXMQIZILMGPIWTIIHEREP]XMGWHS[RXSFYWWXSTPIZIP[SYPHLIPT&&&WXEJJQSVIIJJIGXMZIP] QEREKIXVEZIPWTIIHWǧǧ
7[MJXP]MWTVSYHXSTEVXRIV[MXL-&-+VSYTXSTVSTSWIEWSPYXMSRXLEXQIIXWEPPSJXLIWIǧ VIUYMVIQIRXWERHQSVIǧǧ
2IIXMRK'''ưW3IIHJSVE7IEP8MQI8VERWMX&VVMZEPc 5VIHMGXMSR &PIVXMRK ERH &REP]XMGW ]WXIQ
;LMPI XLMW XIGLRMGEP TVSTSWEP TVSZMHIW I\XIRWMZI HIXEMP SRLS[ 7[MJXP]ƅW YRMUYI VIEPXMQI TVIHMGXMSRGETEFMPMXMIW ERH XVERWMX HEXE EREP]XMGW TPEXJSVQ [MPP QIIX SV I\GIIH &&&ƅW XIGLRMGEP VIUYMVIQIRXW EW SYXPMRIH MRXLI 6*4ƅW WGSTI SJ [SVO XLIVI EVI WIZIVEP OI] EVIEW XS [LMGL [I [ERX XS FVMRK ]SYV EXXIRXMSR

4VIHMGXMSR %GGYVEG] ;I LEZI MRGPYHIH E HIWGVMTXMSRSJ LS[ 7[MJXP] KIRIVEXIW ERH STXMQM^IW TVIHMGXMSRW MRSVHIV XS MQTVSZI XLI TEWWIRKIV I\TIVMIRGI MRGPYHMRK LS[ 7[MJXP] EGLMIZIW LMKLIV TVIHMGXMSREGGYVEGMIW XLERSXLIVW JSYRH MRXLI MRHYWXV] %HHMXMSREPP] [I HMWGYWW LS[ 7[MJXP] GER GSQFMRI QER] HMJJIVIRX HEXE JIIHW MRVIEPXMQI MRGPYHMRK &&&ƅW ;-*- JIIH ERH ER] JYXYVI LEVH[EVI ]SYQE] WIPIGX 1SVISZIV 7[MJXP] MW REXMZIP] QYPXMQSHEP ERH GERGSQFMRI EPP ƻ\IHVSYXI QSHIW MRXS E WMRKPI HEXE JIIH
7]WXIQ 6IPMEFMPMX] 3YV TVSTSWEP TVSZMHIW ERMRHITXL I\TPEREXMSRSJ LS[ 7[MJXP] IRWYVIW VIEPXMQI TEWWIRKIV MRJSVQEXMSRMW HIPMZIVIH XLVSYKL E LMKLP] VIPMEFPI WIVZMGI XS TEWWIRKIVW 8LMW EPWS MRGPYHIW WIVZIV WGEPEFMPMX] ERH LS[ EZEMPEFPI VIWSYVGIW GERFI EHETXIH XS QIIX &&&ƅW RIIHW %YXSQEXMG 7GLIHYPI 9THEXIW %W &&& EHNYWXW WGLIHYPIW 7[MJXP] EYXSQEXMGEPP] TVSGIWWIW XLSWI GLERKIW XLVSYKL XLI +8*7 JSVQEX 8LMW IRWYVIW XLEX &&&ƅW +8*7 VIEPXMQI HEXE JIIHW EVI EP[E]W MRW]RG [MXL MXW WXEXMG +8*7 JIIHW XLIVIF] TVSZMHMRK E GSRWMWXIRX TEWWIRKIV I\TIVMIRGI EGVSWW XVMT TPERRIVW QSFMPI ETTW IPIGXVSRMG HMWTPE]W QIWWEKI ERH ZSMGI W]WXIQW ERH QSVI )EWMP] 1EREKI ERH (MWWIQMREXI 'YWXSQIV %PIVXW -&- +VSYTƅW [IFFEWIH 86%27-8EPIVXW W]WXIQ EPPS[W EKIRG] WXEJJ XS IRXIV ERH QEREKI WIVZMGI EPIVXW ERH HMWWIQMREXI XLIQ XS GYWXSQIVW SZIV QYPXMTPI GLERRIPW 8LI 86%27-8EPIVXW W]WXIQ MW MRXYMXMZI JEWX XS YWI ERH EPPS[W WMQTPI EPIVXW XS FI GVIEXIH MRWIGSRHW 8LI W]WXIQ EPWS SJJIVW ƻRI KVEMRIH GSRXVSP SZIV [LEX WIVZMGI EREPIVX ETTPMIW XS HS[RXS XLI XVMT ERH WXST PIZIP ERH [LIREREPIVX MW MRIJJIGX MRGPYHMRK RS[ MRXLI JYXYVI SV SZIV VIGYVVMRK TIVMSHW
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc
(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 213 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
(IQSRWXVEXIH6IXYVRSR-RZIWXQIRX8LIEKIRGMIW[MXL[LSQ[I[SVOLEZIWEZIHXLSYWERHWǧ SJLSYVWYWMRK7[MJXP]-RWMKLXWMRGPYHMRKTPERRIVWERHWGLIHYPIVW[LSƅZIWIIRXLIXMQIVIUYMVIHǧ XSGSQTPIXIEREP]WIWVIHYGIHJVSQ[IIOWXSQIVILSYVWSVQMRYXIWEW[IPPEWGYWXSQIVWIVZMGIǧ VITVIWIRXEXMZIW[LSLEZIFIIREFPIXSWMKRMƻGERXP]VIHYGIXLIEQSYRXSJXMQIRIIHIHXSVIWTSRHǧ XSUYIVMIWSVGSQTPEMRXW8LMWLEWIREFPIHXLIEKIRGMIW[IWIVZIXSGSQTPIXITVSNIGXW[MXLǧ WMKRMƻGERXP]PIWWXMQIERHFYHKIXERHQEOIQSVIMRJSVQIHHEXEHVMZIRHIGMWMSRWEFSYX[LIVIǧ XSMRZIWXPMQMXIHVIWSYVGIWǧ ǧ
%GXMSREFPI-RJSVQEXMSRMR)ZIV]SRIƅW,ERHW7[MJXP]XVERWJSVQW]SYVHEXEMRXSEGXMSREFPIǧ MRJSVQEXMSRXLVSYKLMXWMRXYMXMZIERHLMKLP]ZMWYEPHEWLFSEVHWERHEREP]XMGW;MXLERYRPMQMXIHǧ RYQFIVSJYWIVEGGSYRXWIZIV]SRIMR]SYVEKIRG]GERLEZIEGGIWWXSXLIWEQIMRJSVQEXMSRJVSQǧ ER]HIZMGI[MXLMRXIVRIXEGGIWW-RJSVQEXMSRMWVIEH]XSWLEVI[MXLWXEOILSPHIVWERHXLITYFPMGSVǧ GERFIHS[RPSEHIHJSVJYVXLIVEREP]WMWSVGYWXSQM^EXMSRǧ ǧ 4VSHYGXMSR6IEH]7[MJXP]LEWEPVIEH]MRXIKVEXIH[MXL&&&ƅW+8*7ERHGYVVIRX+8*768JIIHWǧ ERHLEWKEXLIVIHWIZIVEPQSRXLWSJLMWXSVMGEPHEXE7LSYPH]SYGLSSWIXS[SVO[MXLYW[I[MPPFIǧ EFPIXSHITPS]SYVTVSHYGXUYMGOP]ERHIƽGMIRXP]ǧǧ *YXYVI4VSSJ7]WXIQ:ILMGPIWERHXLILEVH[EVISRFSEVHXLIQEVIPMOIP]XSGLERKISZIVXMQIǧ 7[MJXP]ƅWTPEXJSVQGERMRXIKVEXI[MXLER]+47%:0LEVH[EVISRFSEVHZILMGPIWQEOMRKMXǧ EHETXEFPIXS&&&ƅWGYVVIRXERHJYXYVIRIIHWǧ
'SRXMRYSYW-QTVSZIQIRX8LI[SVPHSJXIGLRSPSK]MWGLERKMRKEXEJEWXIVTEGIXLERIZIVFIJSVIǧ 7[MJXP]ƅWGPSYHFEWIHWSJX[EVITPEXJSVQMWGSRWXERXP]FIMRKMQTVSZIH%W7[MJXP]QEOIWǧ MQTVSZIQIRXWXSXLIW]WXIQXLSWIMQTVSZIQIRXWEVIXIWXIHERHHITPS]IHXSEPPGYWXSQIVW8LMWǧ IRWYVIWXLEX&&&GSRWMWXIRXP]VIGIMZIWRI[JIEXYVIWERHWSJX[EVIIRLERGIQIRXWEXRSEHHMXMSREPǧ GSWXXSQIIXXLIMRGVIEWMRKVIUYMVIQIRXWJVSQTEWWIRKIVWǧ ƈ;MXL7[MJXP][I
ZIFIIREFPIXSTYPPSJJERIRXMVIǧ
MRJSVQEXMSRVIZSPYXMSRMRNYWXEJI[QSRXLWǧ
7[MJXP]WMQTP]PIXWYWVYREWQEVXIVW]WXIQƉ
1-/),)08%',-)*-223:%8-323**-')618%
&%08-136)1(
cc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 214 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
YQQEV]SJ-S[[MJXP]
.'.,VSYT2IIXSV*\GIIHc
'''ưW 8IGLRMGEP ERH SXLIV 7IUYMVIQIRXW
6IUYMVIQIRXǧ ,S[ 7[MJXP] 1IIXW SV )\GIIHW 6*4
6IUYMVIQIRXWǧ
(IKVII SJ
'SQTPMERGIǧ
% 7SPYXMSRJSV6IEP8MQI&YW%VVMZEP4VIHMGXMSRWXS'YWXSQIVWǧ E8LIWIVZMGIWLEPPFILSWXIHF]XLIǧ
'SRXVEGXSVWYGLXLEXRSW]WXIQǧ
WSJX[EVIRIIHWXSFIQEMRXEMRIHF]ǧ
XLI'MX]SJ7ERXE1SRMGE
7[MJXP]ƅWW]WXIQMWLSWXIHF]%QE^SR%;7
7[MJXP]MWE7EE7QSHIP[MXLERRYEPǧ
WYFWGVMTXMSRWTIVQSHYPIERH[MXLRSǧ
LSWXMRKSVQEMRXIRERGIJIIW7[MJXP]
Wǧ
HEWLFSEVHMWIRXMVIP]GPSYHFEWIHERHǧ
VIUYMVIWRSQEMRXIRERGIJVSQ&&&ǧ
*YPP'SQTPMERGIǧ
F 8LI WIVZMGI WLEPP EGGITX +IRIVEP
8VERWMX*IIH7TIGMƻGEXMSR
+8*7
XLIǧ
TVSTSWIH WSPYXMSRWLSYPH GSRWYQI
&&&ƅWHEXEJIIHEYXSQEXMGEPP]ERHHEMP]ǧ
MJ GLERKIW LEZI SGGYVVIH
7[MJXP] EYXSQEXMGEPP] GLIGOW JSV RI[ +8*7
HYVMRK RSRWIVZMGI LSYVW HEMP] TVSGIWWIW
XLI HEXE ERH PSEHW MX MRXS XLI W]WXIQ
*YPP'SQTPMERGIǧ
G6IEPXMQIHEXEQYWXFIQEHIǧ
EZEMPEFPIMR+8*7VIEPXMQIJSVQEXǧ

W]RGIH[MXLXLI&&&
7+8*7HEXE

7[MJXP]ƅWTVIHMGXMSRWGERFITVSZMHIHMRXLIǧ
+8*7VXJSVQEX *YPP'SQTPMERGIǧ
H 6IEPXMQI HEXE WLSYPH EPWS FI
EZEMPEFPIMRELYQERVIEHEFPIJSVQEXǧ
WYGL EW .732 EW [IPP EW SXLIV JSVQEXW
PMOI\QPX\XKISNWSROQPERH^MT
-REHHMXMSRXS XLI +8*7VIEPXMQI 7[MJXP] EPWS
MRGPYHIW SXLIV JSVQEXW F] HIJEYPX
.732
<10 X\X KISNWSR OQP ^MT ERH 7-6- HEXE
ƻIPHW
*YPP'SQTPMERGI
I8LITVSTSWIHWSPYXMSRWLSYPHǧ
MRGPYHITYFPMGP]EGGIWWMFPI%4-
W
XLEXǧ
EPPS[WXLMVHTEVX][IFERHQSFMPIǧ
ETTPMGEXMSRHIZIPSTIVWXSYWIXLIǧ
VIEPXMQIXVERWMXHEXEERHIRWYVIWǧ
GSRWMWXIRG]SJTVIHMGXMSRWEGVSWWǧ
QYPXMTPITPEXJSVQWVIKEVHPIWWSJXLIǧ
ETTYWIHǧǧ
7[MJXP]TVSZMHIWXLIEFMPMX]XSWIEQPIWWP]ǧ
WIRHVIEPXMQIMRJSVQEXMSRXS+SSKPI1ETWǧ
8VERWMX1SSZMXERHSXLIVETTPMGEXMSRWǧ
7[MJXP]ƅWSTIRHEXE%4-IREFPIWXLMVHTEVX]ǧ
HIZIPSTIVWXSIEWMP]EHHHMJJIVIRXVIEPXMQIǧ
MRJSVQEXMSRMRXIVJEGIWXSRI[SVI\MWXMRKǧ
ETTWERHMRXIVJEGIWǧǧ
*YPP'SQTPMERGIǧ
J8LITVSTSWIVWLEPPTVSZMHIǧ
VIJIVIRGIWPMROW XS TYFPMG %4-W JSV
I\MWXMRKGYWXSQIVW-HIEPP]XLI%4-ǧ
7[MJXP]GERTVSZMHI%4-PMROWJSVI\MWXMRKǧ
GYWXSQIVWERHGERTVSZMHIER%4-OI]JSVǧ
&&&MQQIHMEXIP]WMRGI[ILEZIEPVIEH]ǧ
MRKIWXIH&&&ƅWTYFPMGP]EZEMPEFPIJIIHWMRXSǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 215 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
WLEPP[SVOSRERSTIR%4-ǧ
WTIGMƻGEXMSRIK3RI&YW%[E]ǧ
SYVW]WXIQ1SVIMRJSVQEXMSREFSYX7[MJXP]ǧ
%4-WMWEZEMPEFPIEXLXXTW
HSGWKSW[MJXP]ǧǧ
K8LIW]WXIQWLEPPJYRGXMSRMRER]ǧ
WXERHEVH[IFFVS[WIVZME717ERHǧ
XLVSYKLMRXIVEGXMZIZSMGIVIWTSRWIǧ

-:6
ǧǧ
7[MJXP]TVSZMHIWEGYWXSQIV[IFMRXIVJEGIǧ
[MXLVIEPXMQIMRJSVQEXMSRJSVXLIVSYXIWǧ
XLI]VMHIMRGPYHMRKZILMGPIWQSZMRKSREǧ
QETMRVIEPXMQI[MXLEVVMZEPMRJSVQEXMSRǧ
3TXMQM^IHJSV[IFERHQSFMPIYWIVWGERǧ
IEWMP]ERHUYMGOP]EGGIWWVIEPXMQIǧ
TEWWIRKIVMRJSVQEXMSRǧ
&&&[MPPFIKMZIREHIHMGEXIHTLSRIǧ
RYQFIVWSVMHIVWHSRSXRIIHXSQIQSVM^Iǧ
EREKIRG]OI]8LIVMHIVWMQTP]XI\XWSVǧ
GEPPWMR[MXLXLIWXSTRYQFIVERHXLIǧ
W]WXIQ[MPPVIWTSRH[MXLXLIEVVMZEPXMQIWǧ
VSYXIREQIERHRIEVIWXWXSTPSGEXMSRǧ
*YPP'SQTPMERGIǧ
L8LIW]WXIQWLEPPHMWTPE]QETWSJǧ
ƈPMZIƉFYWPSGEXMSRWSJEPPFYWIWXLEXǧ
GERFIZMI[IHSRPMRIF]GYWXSQIVWǧ
[LSZMWMX&&&ƅW[IFWMXIERHSVXLIǧ
TVSTSWIVƅW[IFWMXIMJEZEMPEFPIǧǧ
0MZI1ETQSHYPIGSZIVWEPPSJXLIWIǧ
VIUYMVIQIRXW8LIVIEVIX[SZIVWMSRWǧ
EZEMPEFPISRIZMEXLI(EWLFSEVH
JSVǧ
GYWXSQIVWIVZMGI
ERHZMEETYFPMGJEGMRKǧ
[IFWMXI

GYWXSQIVW
&SXLYWIXLIWEQIǧ
HEXEǧǧ
*YPP'SQTPMERGIǧ
M3TXMSREP
8LIW]WXIQQE]TVSZMHIMXWǧ
S[RGYWXSQM^IHSVGSQQIVGMEPǧ
SJJXLIWLIPJ
'387
ETTPMGEXMSR
ETT
ǧ
XLEXGERFIHS[RPSEHIHXSM37SVǧ
%RHVSMHWQEVXHIZMGIWF]GYWXSQIVWǧ
;LMPI7[MJXP]HSIWRSXTVSZMHIMXWS[RETTǧ
[ILEZIERSƽGMEPTEVXRIVWLMT[MXLXLIǧ
8VERWMX%TTXLIPIEHMRKQSFMPIETTMR2SVXLǧ
%QIVMGEJSVTYFPMGXVERWMXHEXEǧǧ *YPP'SQTPMERGIǧ N'YWXSQIVWWLSYPHFIEFPIXSEGGIWWǧ
VIEPXMQIXVERWMXMRJSVQEXMSRZME717ǧ
ERH-:68LITVSTSWEPWLEPPTVSZMHIǧ
HIXEMPWSRLS[717ERH-:6EVIǧ
EGGIWWIHǧǧ
7[MJXP]GERWIXYTEHIHMGEXIH717ERH-:6ǧ
TLSRIRYQFIVJSVYWIF]&&&TEWWIRKIVWǧ
8LMW[MPPFIEPSGEPHIHMGEXIHRYQFIVǧ
WIPIGXIHJSV&&&ERHWIXYTF]7[MJXP]ǧ
[LMGLGERFIEHZIVXMWIHSRER]TPEXJSVQǧ
HIWMVIHF]&&&JSVGYWXSQIVWXSYWIǧǧ
*YPP'SQTPMERGIǧ
O-REHHMXMSRXLITVIHMGXMSRWWLEPPFIǧ
EZEMPEFPIZME%4-XS&&&ƅWRIX[SVOSJǧ
VIEPXMQIEVVMZEPMRJSVQEXMSRWMKRWEXǧ
FYWWXSTWERHWLIPXIVWǧ
3YV8VERWMXMQI%4-MWEZEMPEFPIMR+8*768ǧ
JSVQEXERHGERFIYWIHF]ETTPMGEXMSRWERHǧ
VIEPXMQIMRJSVQEXMSRWMKRWǧǧ *YPP'SQTPMERGIǧ
P4VIHMGXMSR1IEWYVIQIRXǧ
1IXLSHSPSK]
WIITEKIW

SJ6*4
ǧ
7[MJXP]LEWMRGPYHIHEHIWGVMTXMSRSJXLIǧ
TVIHMGXMSRQIEWYVIQIRXQIXLSHSPSK]MRǧ
WIGXMSRǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 216 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
6IUYMVIQIRXǧ ,S[7[MJXP]1IIXWSV)\GIIHW6*4ǧ
6IUYMVIQIRXW
(IKVIISJǧ
'SQTPMERGI
%
3TXMSREP
;IFWMXI 7YTTSVX JSV &&& 'YWXSQIVW

E8LI[IFWMXIWLEPPMRGPYHIGPIEVǧ
MRWXVYGXMSRWJSVYWIVWSRLS[XSYWIǧ
XLIETTERHREZMKEXIXLIWMXIEW[IPPǧ
EWERW[IVWXSJVIUYIRXP]EWOIHǧ
UYIWXMSRW
*%5W
ǧ ;LMPI7[MJXP]HSIWRSXTVSZMHIMXWS[Rǧ
WITEVEXI[IFWMXI,S[IZIV&&&GERǧ
IQTS[IVTEWWIRKIVW[MXLVIEPXMQIǧ
MRJSVQEXMSRJSVXLIVSYXIWXLI]VMHIǧ
MRGPYHMRKZILMGPIWQSZMRKSREQETMRǧ
VIEPXMQI[MXLEVVMZEPMRJSVQEXMSR3TXMQM^IHǧ
JSV[IFERHQSFMPITEWWIRKIVWGERIEWMP]ǧ
ERHUYMGOP]EGGIWWVIEPXMQITEWWIRKIVǧ
MRJSVQEXMSR8LI4EWWIRKIV4VIHMGXMSRWǧ
1ETGERFIIQFIHHIH[MXLMR&&&ƅWI\MWXMRKǧ
[IFWMXI%RI\EQTPISJXLMWMWEZEMPEFPIJSVǧ XLI8EQTE,MWXSVMG7XVIIXGEVMR8EQTEǧ
*PSVMHE
ǧ
LXXT
[[[XIGSPMRIWXVIIXGEVSVKPMZIQET
SV8YVPSGO8VERWMXMR8YVPSGO'EPMJSVRME
ǧ
LXXT
[[[XYVPSGOXVERWMXGSQPMZILXQPǧǧ
4EVXMEPǧ
GSQTPMERGIǧ
HITIRHMRKSRǧ
PIZIPSJWIVZMGIWǧ
HIWMVIHǧ
F8LI[IFWMXIWLEPPEPWSEPPS[ǧ
GYWXSQIVWXSEGGIWW
&&&ƅWERHSVXLIǧ
TVSTSWIVƅWEWWTIGMƻIHMRXLIGSRXVEGX
ǧ
GYWXSQIVWYTTSVXZMEIQEMPTLSRIPMZIǧ
GLEXSVSXLIVQIERWSJǧ
GSQQYRMGEXMSRǧǧ
G8LI[IFWMXIQYWXGSQTP][MXLǧ
ETTPMGEFPI%QIVMGERW[MXL(MWEFMPMX]ǧ
%GX
%(%
EW[IPPEW7IGXMSRWERHǧ

SJXLI6ILEFMPMXEXMSR%GXSJ
ǧǧ
H -REHHMXMSRXS TVSZMHMRK ERH LSWXMRK
XLIMV S[R[IF WMXI JSV GYWXSQIVW XS
EGGIWW XLI TVSTSWIV WLEPP TVSZMHI
GSRXIRX XS &&& XS FI IQFIHHIH SRSRI
SV QSVI SJ &&&ƅW [IF TEKIW XLEX
GYWXSQIVW GEREGGIWW XS SFXEMR
VIEPXMQI FYW EVVMZEP WGLIHYPI
EHLIVIRGI ERHSV XVMT TPERRMRK
MRJSVQEXMSR
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 217 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
6IUYMVIQIRXǧ ,S[-&-+VSYT1IIXWSV)\GIIHW6*4 6IUYMVIQIRXWǧ
(IKVIISJǧ
'SQTPMERGIǧ
&
3TXMSREP
7SPYXMSRJSV'YWXSQIV-RJSVQEXMSR%PIVX7]WXIQ
ǧ
E8LIWIVZMGIWLEPPFILSWXIHF]XLIǧ
'SRXVEGXSVWYGLXLEXRSW]WXIQǧ
WSJX[EVIRIIHWXSFIQEMRXEMRIHF]ǧ
&&&ǧǧ
-&-+VSYTƅW86%27-8EPIVXWMWSJJIVIHEWEǧ
7SJX[EVIEWE7IVZMGIWSPYXMSRLSWXIHSRǧ
%QE^SR%;7ǧǧ *YPP'SQTPMERGIǧ
F8LITVSTSWIHWSPYXMSRWLEPPǧ
GSRWYQI&&&ƅWHEXEJIIHǧ
EYXSQEXMGEPP]ERHFIEFPIXSKIRIVEXIǧ
EPIVXWJSVEZEVMIX]SJWTIGMƻGIZIRXWǧ
WYGLEWWIVZMGISYXEKIWERHHIXSYVWǧ
86%27-8EPIVXWWIVZIWEWXLIWMRKPITSMRXSJǧ
IRXV]ERHQEREKIQIRXSJWIVZMGIEPIVXWǧ
MRGPYHMRKHIPE]WHIXSYVWWTIGMEPIZIRXWǧ
WIVZMGIGLERKIWERHFYWWXSTGPSWYVIWJSVǧ
EREKIRG]8LIW]WXIQIREFPIWEWMRKPIǧ
TPEGIXSQEREKIGSQQYRMGEXMSRWZMEEPPXLIǧ
GLERRIPWF][LMGLGYWXSQIVWEVIEHZMWIHǧ
EFSYXF]EPIVXWMRGPYHMRKIQEMP717WSGMEPǧ
QIHMEXLIEKIRG][IFWMXIXVMTTPERRIVWǧ
ERHSXLIVWǧ
8LIW]WXIQYWIW+8*7EWMXWQEMRMRTYXǧ
ERHEPPEPIVXWEVIXEKKIH[MXL+8*7ǧ
MHIRXMƻIVWXSEPPS[VMHIVWXSVIGIMZISVǧ
WYFWGVMFIXSXEVKIXIHEPIVXWJSVSRP]XLIǧ
WTIGMƻGWIVZMGIWXLEXXLI]EVIMRXIVIWXIHMRǧ
*YPP'SQTPMERGIǧ
G8LITVSTSWIHWSPYXMSRWLEPPMRGPYHIǧ
ETYFPMG%4-XLEXEPPS[WXLMVHTEVX][IFǧ
ERHQSFMPIETTPMGEXMSRHIZIPSTIVWXSǧ
YWIXLIHEXEERHIRWYVIWGSRWMWXIRG]ǧ
SJEPIVXGSRXIRXEGVSWWQYPXMTPIǧ
TPEXJSVQWVIKEVHPIWWSJXLIETTYWIHǧǧ
8LI86%27-8EPIVXWW]WXIQWMQYPXERISYWP]ǧ
TYFPMWLIWEPIVXWZMEEJYPPJIEXYVIHǧ
+8*7VIEPXMQIEPIVXWJIIHE[IFWIVZMGIWǧ
%4-6778[MXXIVERHIQEMP717XLVSYKLǧ
+SZ(IPMZIV]
MRXIKVEXMSR[MXL1EMP'LMQTSVǧ
SXLIVIQEMP717TVSZMHIVWGERFIEHHIH
ǧǧ
8LI86%27-8EPIVX%4-WERHJIIHWTVSZMHIHǧ
GERFIYWIHXSJYVXLIVTYFPMWLWIVZMGIEPIVXWǧ
SRXLMVHTEVX]QSFMPIETTW
PMOI+SSKPIǧ
1ETW%TTPI1ETW8VERWMXETTIXG
ǧ
EKIRG][IFWMXIWERHXVMTTPERRIVWǧ
IPIGXVSRMGWMKRWERHXSYGLWGVIIROMSWOWǧ
*YPP'SQTPMERGIǧ
H8LIW]WXIQWLEPPJYRGXMSRMRER]ǧ
WXERHEVH[IFFVS[WIVǧǧ
8LI86%27-8EPIVXWW]WXIQMWSƽGMEPP]ǧ
WYTTSVXIHMR+SSKPI'LVSQIERH1S^MPPEǧ
*MVIJS\ǧ
4EVXMEPǧ
'SQTPMERGIǧ
I%PIVXWQE]EPWSFIEZEMPEFPIZME%4-ǧ
XS&&&ƅWRIX[SVOSJVIEPXMQIEVVMZEPǧ
MRJSVQEXMSRWMKRWEXFYWWXSTWERHǧ
WLIPXIVWERHSVXSER]RIX[SVOSJǧ
ITETIVOMSWOWSVWGVIIRWGETEFPISJǧ
HMWTPE]MRKEPIVXWXLEX&&&QE]HITPS]ǧ
MRXLIJYXYVIǧǧ
6IEPXMQIEVVMZEPMRJSVQEXMSRWMKRWITETIVǧ
OMSWOWERHSVWGVIIRWGERFIGSRƻKYVIHXSǧ
TYPPERHHMWTPE]HEXEEZEMPEFPIJVSQXLIǧ
+8*7VIEPXMQIEPIVXWJIIHSV[IFWIVZMGIWǧ
%4-WEZEMPEFPISYXSJXLIFS\JVSQXLIǧ
86%27-8EPIVXWW]WXIQ-JVIUYMVIHSTXMSREPǧ
GYWXSQM^EXMSRWGERFIEHHIHXSXLIǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 218 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
86%27-8EPIVXWW]WXIQXSEPPS[MXXSTYWLǧ
GSRXIRXXSVIEPXMQIEVVMZEPMRJSVQEXMSRǧ
WMKRWITETIVOMSWOWERHSVWGVIIRWǧ
6IUYMVIQIRXǧ ,S[7[MJXP]1IIXWSV)\GIIHW6*4ǧ
6IUYMVIQIRXW
(IKVIISJǧ
'SQTPMERGI
' 7SPYXMSR JSV -RXIVREP %REP]XMGW XS ,IPT 7XEJJ -QTVSZI 7IVZMGI 5YEPMX] ERH 6IPMEFMPMX] E8LIW]WXIQWLEPPIZEPYEXIERHǧ
MQTVSZIXLIXVERWMXW]WXIQǧ
TIVJSVQERGIXLVSYKLVSFYWXǧ
QEREKIQIRXVITSVXWERHVIEPXMQIǧ
QETWǧ
7[MJXP]ƅW(EWLFSEVHMWGSRWXERXP]IZEPYEXMRKǧ
EKIRG]TIVJSVQERGIXLVSYKLVSFYWXǧ
VITSVXW8LIWIMRGPYHI3R8MQIǧ
4IVJSVQERGI,IEH[E]-RWMKLXW6YR8MQIWǧ
%REP]WMWERH7TIIH1ET%HHMXMSREPP]ǧ
7[MJXP]ƅW0MZI1ETWLS[WVIEPXMQIǧ
TIVJSVQERGIF]WGLIHYPIEHLIVIRGIǧ
LIEH[E]EHLIVIRGISVHMVIGXMSRǧ
*YPP'SQTPMERGIǧ
F8LIW]WXIQWLEPPGSRWXERXP]GSPPIGXǧ
ERHEREP]^IEYXSQEXMGZILMGPIPSGEXMSRǧ

%:0
HEXEFSXLMRVIEPXMQIERHEVGLMZIǧ
HEXELMWXSVMGEPP]ǧ
7[MJXP]GSPPIGXW+47PSGEXMSRMRJSVQEXMSRǧ
JVSQ ZILMGPIW MRVIEPXMQI ERH EYXSQEXMGEPP]
EVGLMZIWMX7[MJXP]8VERWMXMQIGERWYTTSVXǧ
ZILMGPI TSWMXMSRYTHEXIW IZIV] JI[ WIGSRHW
3RGIXLIMRXIKVEXMSRMWGSQTPIXI8VERWMXMQIǧ
[MPP WXEVX GSPPIGXMRK ZILMGPI TSWMXMSRHEXE
IZIV]JI[WIGSRHWXSGVIEXIEHMKMXEPQSHIPǧ
SJ LS[ JEWX ]SYV ZILMGPIW QSZI EX EPP XMQIW
SJHE]ERHEXIZIV]PSGEXMSRMR]SYVRIX[SVOǧ 8LMW QSHIP MW YWIH XS KIRIVEXI EGGYVEXI
EVVMZEPTVIHMGXMSRWǧ
*YPP'SQTPMERGI
G8LIW]WXIQWLEPPFIEFPIXSZMI[ǧ
TVSGIWWIHHEXE
MISRXMQIǧ
TIVJSVQERGIZILMGPIWTIIHWVYRRMRKǧ
XMQIWIXG
KEXLIVIHER]XMQIMRXLIǧ
TEWXERHYTXSQMRYXIWTVMSVXS[LIRǧ
XLIUYIV][EWTIVJSVQIHǧ
4VSGIWWIHHEXEGERFIZMI[IHJSVER]XMQIǧ
MRXLITEWXYTXSQMRYXIWTVMSVMREPPǧ
7[MJXP]-RWMKLXW1SHYPIWI\GITXJSV:ILMGPIǧ
7TIIHWERH6YR8MQIW(EXEJSVXLSWIǧ
QSHYPIWMWTVSGIWWIHSZIVRMKLXERHMWǧ
EZEMPEFPIJSVER]XMQIMRXLITEWXYTXSXLI
TVMSVHE]ǧǧ
4EVXMEPǧ
'SQTPMERGIǧ
H 8LI W]WXIQ WLEPP WYTTSVX %:0 HEXE
YT XS IZIV] WIGSRH
7[MJXP]ƅW W]WXIQ GERTSPP %:0+47 HEXE YT
XS IZIV] SRI

WIGSRH
*YPP'SQTPMERGI
I8LIW]WXIQWLEPPEYXSQEXMGEPP]ǧ
YTHEXIWGLIHYPIWFEWIHSR+8*7ǧ
YTHEXIWǧ
%W&&&EHNYWXWWGLIHYPIW7[MJXP]ǧ
EYXSQEXMGEPP]TVSGIWWIWXLSWIGLERKIWǧ
XLVSYKLXLI+8*7JSVQEX8LMWIRWYVIWXLEXǧ
&&&ƅW+8*7VIEPXMQIHEXEJIIHWEVIEP[E]Wǧ
MRW]RG[MXLMXWWXEXMG+8*7JIIHWXLIVIF]ǧ
TVSZMHMRKEGSRWMWXIRXTEWWIRKIVǧ
I\TIVMIRGIEGVSWWXVMTTPERRIVWQSFMPIǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 219 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
ETTWIPIGXVSRMGHMWTPE]WQIWWEKIERHǧ
ZSMGIW]WXIQWERHQSVIǧǧ
J8LIW]WXIQWLEPPIEWMP]ZMI[SRXMQIǧ
TIVJSVQERGIERH%:0VITSVXWJVSQǧ
ER][LIVIXLVSYKLGPSYHFEWIHJSVQEXǧ
%PPSJ7[MJXP]ƅWWSJX[EVIMWGPSYHFEWIHERHǧ
LSWXIHSR%QE^SR;IF7IVZMGIWXLIǧ
[SVPHƅWPEVKIWXERHQSWXVIPMEFPIGPSYHǧ
RIX[SVO=SY[MPPRIZIVLEZIXS[SVV]EFSYXǧ
QEMRXIRERGILSWXMRKSVHS[RPSEHMRKǧ
WSJX[EVIYTHEXIW&&&[MPPEYXSQEXMGEPP]ǧ
LEZIXLIQSWXYTXSHEXIWSJX[EVI[MXLXLIǧ
PEXIWXJIEXYVIWERHFYKƻ\IWIZIV]XMQI]SYǧ
PSKMR)EGLYWIVMWKVERXIHXLIMVS[RPSKMRǧ
ERHGEREGGIWWXLI7[MJXP](EWLFSEVHJVSQǧ
ER]MRXIVRIXIREFPIHHIZMGIXLVSYKLXLIMVǧ
YWYEP[IFFVS[WIV8LI7[MJXP](EWLFSEVHǧ
MWGSQTEXMFPI[MXLXLIPEXIWXZIVWMSRSJǧ
IZIV]GSQQSRFVS[WIVMRGPYHMRK'LVSQIǧ
*MVIJS\1S^MPPE7EJEVM1MGVSWSJX)HKIERHǧ
-RXIVRIX)\TPSVIVǧǧ
*YPP'SQTPMERGIǧ
K8LIW]WXIQWLEPPQSRMXSVWGLIHYPIǧ
EHLIVIRGIF]VSYXIERHWXSTFEWIHSRǧ
PEXISRXMQIERHIEVP]TIVJSVQERGIǧ
MRGPYHMRKHEMP][IIOP]ERHQSRXLP]ǧ
XVIRHWǧ
7[MJXP]ƅW3R8MQI4IVJSVQERGIQSHYPIǧ
XVEGOWWGLIHYPIEHLIVIRGIEXXLIEPPWXSTSVǧ
XMQITSMRXPIZIPW(EXEGERFIƻPXIVIHF]ǧ
XMQISJHE]HE]SJ[IIOJSVPSRKIVXIVQǧ
XVIRHW%HHMXMSREPP]XLISRXMQIǧ
TIVJSVQERGIHIƻRMXMSRGEREHNYWXIH[MXLǧ
XLIHIJEYPXFIMRK&&&ƅWEHSTXIHHIƻRMXMSRSJǧ
QMRYXIIEVP]XSQMRYXIWPEXIǧǧ
*YPP'SQTPMERGIǧ
L8LIW]WXIQWLEPPTVSZMHISRKSMRKǧ
GEPMFVEXMSR[MXL&&&XSGSRXMRYEPP]ǧ
VIƻRIXLIHEXEGSPPIGXIHǧ
%WHIWGVMFIHMR7IGXMSR7[MJXP]TVSZMHIWǧ
EKIRGMIW[MXLXLIEFMPMX]XSQSRMXSVERHǧ
VIZMI[TVIHMGXMSREGGYVEG]%WTEVXSJSYVǧ
MRMXMEPSRFSEVHMRKTVSGIWWERHSRKSMRKǧ
WYTTSVX3YV'YWXSQIV7YGGIWWXIEQ[MPPǧ
[SVO[MXL&&&XSIRWYVIXLEXHEXEVITSVXIHǧ
MWEWEGGYVEXIEWTSWWMFPIǧǧ
*YPP'SQTPMERGIǧ
M8LIW]WXIQWLEPPMRGPYHIYRPMQMXIHǧ
%:0HEXEWXSVEKIERHTVSGIWWMRKǧ
7[MJXP]TVSZMHIWYRPMQMXIHHEXEWXSVEKIǧ
XLVSYKLSYXXLIPMJISJSYVTEVXRIVWLMT[MXLǧ
EKIRGMIWERH]SYVHEXERIZIVI\TMVIWǧ
*YPP'SQTPMERGIǧ
N8LIW]WXIQWLEPPFIEFPIXSTVSZMHIǧ
VIEPXMQIMRJSVQEXMSRYWEKIWXEXMWXMGWǧ
SRTIVVSYXIERHSVFYWWXSTǧ
-JXLMWVIJIVWXSXLIEGGYVEG]SJTVIHMGXMSRWǧ 7[MJXP]GERTVSZMHITVIHMGXMSREGGYVEG]ǧ
VITSVXWSRHIQERH%HHMXMSREPP]7[MJXP]GERǧ
TVSZMHIYWEKIWXEXMWXMGWSR717-:6ERHǧ
%4-GEPPWǧ
*YPP'SQTPMERGIǧ
O%WWMKRQIRXSJEFYWXSEVSYXIQYWXǧ
FIEFPIXSFIHSRIVIQSXIP]ZMEǧ
%HQMRMWXVEXMZITVMZMPIKIW8LIGLERKMRKǧ
7[MJXP]SJJIVWXLISTXMSRXSQERYEPP]EWWMKRǧ
ZILMGPIW7XEJJGERQERYEPP]GSRƻVQERHǧ
QEXGLZILMGPIEWWMKRQIRXWXLVSYKLEǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 220 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
SJSRIFYWXSERSXLIVVSYXIQYWXEPWSǧ
FIEZEMPEFPIǧ
YWIVVIWXVMGXIHJIEXYVISJXLI0MZI1ETǧ
1SHYPIǧ
P8LIW]WXIQWLEPPEPPS[HEXEXSFIǧ
ƻPXIVIHF]HEXIVERKIHE]SJ[IIOǧ
XMQISJHE]ERHSXLIVƻPXIVWǧ
%PPSJ7[MJXP]ƅWQSHYPIWGERFIƻPXIVIHF]ǧ
XMQISJHE]HE]SJ[IIOJSVPSRKIVXIVQǧ
XVIRHW%HHMXMSREPP]HEXIWGERFII\GPYHIHǧ
SRXMQITIVJSVQERGIFYRGLIHKETTIHǧ
EZIVEKIWTIIHPIKIRHHEXEGERFIEHNYWXIHǧ
ERHƻPXIVIHǧ
*YPP'SQTPMERGIǧ
Q8LIW]WXIQWWLEPPEPPS[XLIEFSZIǧ
EREP]XMGWZMI[IHMRVIEPXMQISVF]ǧ
LMWXSVMGEPVIGSVHF]VSYXIFYWWXSTǧ
[SVOVYRERHSXLIVƻPXIVWSVXGVMXIVMEXSǧ
QIIXYWIVRIIHWǧ
%PPSJ7[MJXP]ƅWQSHYPIWGERFIƻPXIVIHF]ǧ
XMQISJHE]HE]SJ[IIOJSVPSRKIVXIVQǧ
XVIRHW%HHMXMSREPP]HEXIWGERFII\GPYHIHǧ
JSVSRXMQITIVJSVQERGIFYRGLIHKETTIHǧ
ERHEZIVEKIWTIIHPIKIRHHEXEGERFIǧ
EHNYWXIHERHƻPXIVIH7II7IGXMSRJSVEǧ
HIXEMPIHHIWGVMTXMSRǧǧ
*YPP'SQTPMERGIǧ
R 8LI W]WXIQ WLEPP EPPS[ HEXE XS FI
I\TSVXIH ZME XEFYPEV JSVQEX
IK '7:

SV ZME %4- EGGIWW
&&&ƅW HEXE [MPP EP[E]W FI EZEMPEFPI ZME %4-
SV HS[RPSEH
EW E '7: ƻPI

JSV EHHMXMSREP
EREP]WMW MR)\GIP 6 8EFPIEY SV SXLIV
ETTPMGEXMSRW
*YPP'SQTPMERGI
S8LIW]WXIQWLEPPEPPS[JSVǧ
VSYXIW]WXIQTPE]FEGOGETEFMPMXMIWXSǧ
MHIRXMJ][LIVIERH[L]XVERWMXHIPE]Wǧ
SGGYV
ǧǧ
E4PE]FEGOWLEPPIREFPIEYWIVXSǧ
ZMI[WGLIHYPIEHLIVIRGIJSVIZIV]ǧ
+47GSSVHMREXIF4PE]FEGOWLEPPǧ
IREFPIEYWIVXSZMI[LIEH[E]ǧ
EHLIVIRGIVIPEXMZIXSXLITVMSVZILMGPIǧ
JSVIZIV]+47GSSVHMREXIǧ
7[MJXP]
W+474PE]FEGO1SHYPIEPPS[WVSYXIǧ
TPE]FEGOWLS[MRKWGLIHYPIERHLIEH[E]ǧ
EHLIVIRGIJSVIEGL+47GSSVHMREXIǧ
,IEH[E]EHLIVIRGIMWVITSVXIHEWǧ
FYRGLIHKETTIHSVI\TIGXIHERHMWǧ
QIEWYVIHVIPEXMZIXSXLITVMSVZILMGPI5YIV]ǧ
VIWTSRWIXMQIWMR4PE]FEGOEVIX]TMGEPP]ǧ
PIWWXLER
WIGSRHW%WMQTPIGPMGOIREFPIWǧ
ZMWYEPM^EXMSRSJEPPLMWXSVMGEP+47TMRKWǧ
[LMGLGSRXEMREPPGEGLIHWGLIHYPIERHǧ
LIEH[E]EHLIVIRGIHEXEJVSQXLIZILMGPIMXǧ
[EWVIGSVHIHJVSQǧǧ
*YPP'SQTPMERGIǧ
T8LIW]WXIQWLEPPTVSZMHILMWXSVMGEPǧ
VITSVXWJSVSZIVEPPW]WXIQSRXMQIǧ

TIVJSVQERGI
ǧǧ
E&]VSYXIǧ
F&]WXSTEPSRKEVSYXIǧ
G&]QSXSVGSEGLSTIVEXSVǧ
H&]HMWXVMFYXMSRSJLS[IEVP]ERHǧ
LS[PEXIǧ
I-RXEFYPEVJSVQEXSVKERM^IHF]ǧ
WGLIHYPIǧ
J;MXLEFMPMX]XSVITPE]ZILMGPIǧ
TSWMXMSRWǧ
7[MJX]ƅW3R8MQI4IVJSVQERGI1SHYPIǧ
GSZIVWW]WXIQERHVSYXIFEWIHEREP]WMWF]ǧ
WXSTXMQIERHWIZIVMX][MXLEHIXEMPIHǧ
XEFYPEVZMI[JSVEPPXVMTWWXSTW[MXLMREǧ
WIPIGXIHHE]4PIEWIWII7IGXMSRJSVEǧ
HIXEMPIHHIWGVMTXMSRǧǧ *YPP'SQTPMERGIǧ
U8LIW]WXIQWLEPPTVSZMHIVYRRMRKǧ
XMQIEREP]WIWXLEX
ǧǧ
8LI6YR8MQIW1SHYPIHMWTPE]WSZIVEPPǧ
W]WXIQVYRRMRKXMQIWF]VSYXIERHǧ *YPP'SQTPMERGIǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 221 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
E7LS[SZIVEPPW]WXIQTIVJSVQERGIǧ
F7LS[VSYXIPIZIPVYRRMRKXMQIWǧ
G7LS[XVMTPIZIPVYRRMRKXMQIWJSVEǧ
VSYXIǧ
H7LS[WXVMTPIZIPVYRRMRKXMQIWJSVǧ
ERSTIVEXSVǧ
I)REFPIYWIVWXSIEWMP]GSQTEVIǧ
EGXYEPXVMTVYRRMRKXMQIVIPEXMZIXSǧ
WGLIHYPIHǧ
VYRRMRKXMQIERHRI\XXVMTWXEVXXMQIǧ
J%XXVMFYXIVYRRMRKXMQIWXSZEVMSYWǧ
JEGXSVWXLEXMQTEGXVYRRMRKXMQIǧ
WYGLEWǧ
H[IPPXMQIERHZEVMEFMPMX]MRXVEZIPǧ
XMQIǧ
K)EWMP]GEPGYPEXIERHHMWTPE]ǧ
TIVGIRXMPIWSJVYRRMRKXMQIWFEWIHǧ
SRLMWXSVMGEPǧ
HMWXVMFYXMSRSJVYRRMRKXMQIWǧ
L%PPS[VYRRMRKXMQIWXSFIEREP]^IHǧ
WXSTF]WXSTJSVEKMZIRXVMTMRGPYHMRKǧ
HIPE]EXXVMFYXMSRF]WXSTFEWIHSRǧ
H[IPPXMQIWERHXVEZIPXMQIWǧ
MRHMZMHYEPXVMTWJSVER]YWIVWTIGMƻIHǧ
XMQIJVEQIǧ
8LI6YR8MQIW1SHYPITVSZMHIWEGPIEVǧ
ZMWYEPHMWTPE]SJEGXYEPZWGLIHYPIHVYRǧ
XMQIERHRI\XXVMTWXEVXǧǧ
8LI6YR8MQIW1SHYPIWLS[WVYRRMRKǧ
XMQIWWITEVEXIHMRXSEQMRMQYQ
ƈƻ\IHƉ
ǧ
VYRRMRKXMQIXLEXMWEGSQTSWMXISJXLIǧ
JEWXIWXSFWIVZIHXVEZIPXMQIWH[IPPEXǧ
WXSTWERHEHHMXMSREP

ZEVMEFPI
QMRYXIWMRǧ
XVERWMXǧ
8LI6YR8MQIW1SHYPIHMWTPE]WXLIXSXEPǧ
ERHGSQTSRIRXVYRXMQIWEW[IPPEWXLIǧ
HMWXVMFYXMSRERHGSRƻKYVEFPITIVGIRXMPIWJSVǧ
MRHMZMHYEPXVMTWERHEPPXVMTWEGVSWWEǧ
WIPIGXIHXMQIVERKI8LMWMRGPYHIWXSXEPVYRǧ
XMQI
FVSOIRSYXF]GSQTSRIRX
EW[IPPEWǧ
HMWXVMFYXMSRERHTIVGIRXMPIZMI[WJSVXSXEPǧ
VYRXMQIƻ\IHZEVMEFPIERHH[IPPXMQIǧǧ
V8LIW]WXIQWLEPPTVSZMHIZILMGPIǧ
WTIIHEREP]XMGWMRGPYHMRKXLIEFMPMX]XS
ǧ
E:MI[EZILMGPIWTIIHLIEXQETǧ
HIXEMPMRKVSYXIPIZIPWTIIHWFIX[IIRǧ
IEGLWXSTǧ
F(MWTPE]H[IPPXMQIJSVIEGLWXSTGǧ
)EWMP]FIEFPIXSHIXIGXWTIGMƻGǧ
GSVVMHSVWWIKQIRXWSVMRXIVWIGXMSRWǧ
[MXLPS[IVXLERHIWMVIHZILMGPIǧ
WTIIHWǧ
7TIIH1ET1SHYPIHMWTPE]WEZIVEKIZILMGPIǧ
WTIIHJSVVSYXIWIKQIRXWFIX[IIRWXSTWEWǧ
[IPPEWH[IPPXMQIEXIEGLWXST7TIIH1ETǧ
TVSZMHIWELMKLP]ZMWYEPHMWTPE]XLEXIREFPIWǧ
YWIVWXSUYMGOP]MHIRXMJ]VSEH[E]GSVVMHSVWǧ
WIKQIRXWERHMRXIVWIGXMSRW[MXLWPS[IVǧ
XLERHIWMVIHZILMGPIWTIIHW%RSYXTYXSJǧ
XLMWMRJSVQEXMSRGERFITVSZMHIHXLVSYKLERǧ
%4-XSFIMRGSVTSVEXIHMRXSSXLIVEKIRG]ǧ
XSSPWPMOIEVG+-7ǧ
*YPP'SQTPMERGIǧ
ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 222 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
6IUYMVIQIRXǧ ,S[7[MJXP]1IIXWSV)\GIIHW6*4ǧ
6IUYMVIQIRXW
(IKVIISJǧ
'SQTPMERGI
( +IRIVEP 6IUYMVIQIRXW
E7]WXIQWLEPPFIXYVROI]ǧ 8LIW]WXIQWSJJIVIHF]FSXL7[MJXP]-RGǧ ERH-&-+VSYTEVI7SJX[EVIEWE7IVZMGIǧ
TVSHYGXWERHEVIXLIVIJSVIXYVROI]-&-ǧ
+VSYTMWSJJIVMRKSTXMSREPGYWXSQM^EXMSRWMRǧ
SVHIVXSFIWXQIIXXLIRIIHWSJ&&&8LIWIǧ
EVIHIWGVMFIHMR7IGXMSRǧ
*YPP'SQTPMERGIǧ
F 4VSTSWIV WLEPP HIWGVMFI XLIMV KSPMZI
WXVEXIK]ERHEZIVEKIVIPIEWIXMQIPMRIWǧ
8LIWI EVI HIWGVMFIH MRHIXEMP MR7IGXMSRW

JSV-&-+VSYT
ERH
JSV7[MJXP]-RG
ǧ *YPP'SQTPMERGIǧ
G7SJX[EVIEWE7IVZMGI
7EE7
JYPP]ǧ
LSWXIHERHGPSYHFEWIH[IFTPEXJSVQǧ
8LIW]WXIQWSJJIVIHF]FSXL7[MJXP]-RGǧ
ERH-&-+VSYTEVI7SJX[EVIEWE7IVZMGIǧ
TVSHYGXWERHEVIXLIVIJSVIXYVROI]ǧ
*YPP'SQTPMERGIǧ
H 9RPMQMXIH HEXE WXSVEKI &SXL 7[MJXP] ERH 86%27-8EPIVXW TVSZMHI YRPMQMXIHHEXEWXSVEKIǧǧ *YPP'SQTPMERGIǧ
I'SRXMRYSYWWSJX[EVIYTHEXIWJSVǧ
HYVEXMSRSJPMGIRWIǧ
&SXL7[MJXP]ERH86%27-8EPIVXW[MPPTVSZMHIǧ
GSRXMRYSYWWSJX[EVIYTHEXIWJSVXLIǧ
HYVEXMSRSJXLIGSRXVEGXPMGIRWIǧǧ
*YPP'SQTPMERGIǧ
J %PP HEXE TVSZMHIH F] XLI 'MX] ERH XLI
'SRXVEGX;SVO4VSHYGX
EWHIƻRIHMRǧ
XLI 7SJX[EVI EW E 7IVZMGI XIQTPEXI
MW
XLITVSTIVX]SJXLI'MX]SJ7ERXEǧ
1SRMGE
&SXL 7[MJXP] ERH -&- +VSYT GSRƻVQ XLEX EPP
HEXETVSZMHIHF]XLI'MX]ERHER]'SRXVEGXǧ
;SVO 4VSHYGXW
EW HIƻRIH MRXLI 7SJX[EVI
EWE7IVZMGIXIQTPEXI
[MPPFIXLITVSTIVX]ǧ
SJ XLI 'MX] SJ 7ERXE 1SRMGE
*YPP'SQTPMERGIǧ
9WIV)\TIVMIRGIERH6IPMEFMPMX]SJ7]WXIQǧ
E8LIWSPYXMSRWWLEPPFIFEWIHSRXLIǧ
PEXIWX EZEMPEFPI XIGLRSPSK]
7[MJXP]ƅWGPSYHFEWIHWSPYXMSR[MPPEP[E]Wǧ
TVSZMHI &&& WXEJJ [MXL XLI PEXIWX ZIVWMSRSJ
7[MJXP]ƅWXIGLRSPSK]7MQMPEVP]-&-+VSYTǧ
86%27-8EPIVXW [MPP FI FEWIH SRXLI PEXIWX
EZEMPEFPIXIGLRSPSK]ǧǧ
*YPP'SQTPMERGIǧ
F%PPGSQTSRIRXWSJXLIVIEPXMQIǧ
MRJSVQEXMSREPIVXMRKERHSVFYWMRIWWǧ
EREP]XMGWW]WXIQ
W
QYWXFIGSQTPMERXǧ
[MXLXLI%QIVMGERW[MXL(MWEFMPMXMIW%GXǧ

%(%
EW[IPPEW7IGXMSRWERH
ǧ
SJXLI6ILEFMPMXEXMSR%GXSJ
ǧ
8LI7[MJXP]HEWLFSEVHJSVYWIF]'MX]WXEJJǧ
QE]RSXFIJYPP]GSQTPMERX[MXLEPPJIHIVEPǧ
%(%VIUYMVIQIRXWLS[IZIVSYVƼI\MFPI[IFǧ
EVGLMXIGXYVI[SYPHIREFPIYWXSUYMGOP]ǧ
MHIRXMJ]ERHVIGXMJ]ER]EVIEWSJOI]ǧ
RSRGSQTPMERGIMRSVHIVXSQIIXXLI'MX]ƅWǧ
RIIHW%PPVIEPXMQIMRJSVQEXMSRGERFIǧ
4EVXMEP
'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc
(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 223 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
TVSZMHIHMREQERRIVXLEXMWGSQTPMERX[MXLǧ
%(%VIUYMVIQIRXWǧǧ
%PPGSQTSRIRXWSJ86%27-8EPIVXWGERFIǧ
GSQTPMERX[MXLETTPMGEFPI%(%ǧ
VIUYMVIQIRXWXLSYKLGYWXSQM^EXMSRWERHǧ
EHHMXMSREPGSWXWQE]FIVIUYMVIHǧ
G%PP+VETLMG9WIV-RXIVJEGIWERHǧ
TYFPMGGSQQYRMGEXMSRW[MXLMRSVǧ
GSRGIVRMRKXLIW]WXIQWLEPPQIIXXLIǧ
&&&FVERHKYMHI
IKPSKSWGSPSVǧ
WGLIQIJSRXWIXG
ERHRSMRXIVJEGIǧ
SVGSQQYRMGEXMSR[MPPFIVIPIEWIHǧ
[MXLSYXETTVSZEPSJ&&&WXEJJ8LIPSSOǧ
ERHJIIPSJXLI+VETLMG9WIV-RXIVJEGIWǧ
QYWXFIMRXYMXMZIERHETTIEPMRKXSEǧ
FVSEHEYHMIRGIMRGPYHMRKYWIVWSJEPPǧ
EKIWǧ
;MXLXLII\GITXMSRSJXLISTXMSREP7[MJXP]ǧ
TYFPMGJEGMRKVIEPXMQIMRJSVQEXMSR[IFǧ
TEKIEPPWSJX[EVIXSSPWEVIJSVMRXIVREPYWIǧ
F]'MX]WXEJJSVGSRWYPXERXWERHEVIRSXǧ
TYFPMGJEGMRKǧǧ
2SX%TTPMGEFPIǧ
H8LIW]WXIQMRGPYHMRKEPPǧ
GSQTSRIRXWHEXEERHYWIVETTQYWXǧ
STIVEXIVIPMEFP][MXLRSHIKVEHIHǧ
TIVJSVQERGIWPS[WTIIHSVPSWWSJǧ
JYRGXMSREPMX][MXLEXPIEWXE

VEXIǧ
SJW]WXIQEZEMPEFMPMX]ERHW]WXIQǧ
EGGYVEG]SRE[IIOP]FEWMWI\GPYHMRKǧ
TIVMSHWSJWGLIHYPIHQEMRXIRERGIǧ
[LMGLXSXLIHIKVIITSWWMFPIWLSYPHǧ
FIVIWXVMGXIHXSLSYVW[LIR&&&FYWIWǧ
EVIRSXMRWIVZMGIǧ
8LI7[MJXP]W]WXIQ[EWHIWMKRIHXSIRWYVIǧ
XLEXRSHS[RXMQIMWVIUYMVIHJSVǧ
QEMRXIRERGIERHXLEXSTIVEXMSRMWǧ
GSRXMRYSYWLSYVWTIVHE]HE]WTIVǧ
[IIO8LMWLEWFIIREGGSQTPMWLIHXLVSYKLǧ
XLIYWISJVIHYRHERG]EYXSQEXMGEPP]ǧ
VIGSRRIGXMRKXSGSQTSRIRXWERHUYIYMRKǧ
HEXEMJEGSQTSRIRXMWXIQTSVEVMP]ǧ
YREZEMPEFPI-REHHMXMSREOI]VIWYPXSJXLIǧ
7[MJXP]EVGLMXIGXYVIMWXLEXXLI7[MJXP]ǧ
+8*7VIEPXMQIJIIH[MPPGSRXMRYIXSTVSZMHIǧ
XLIQSWXVIGIRXHEXEIZIREGVSWWEWIVZIVǧ
VIWXEVX4EWWIRKIVW[MPPRSXFIEJJIGXIHF]Eǧ
PEGOSJEZEMPEFMPMX]SJVIEPXMQIMRJSVQEXMSRǧ
*SVJYVXLIVHIXEMPTPIEWIWIIXLI:IRHSVǧ
7IVZMGI0IZIP%KVIIQIRXWMR%TTIRHM\)ǧǧ
*YPP'SQTPMERGIǧ
'YWXSQIV7IVZMGI7YTTSVXSJXLI7]WXIQǧ
E8LI'SRXVEGXSVWLEPPTVSZMHIEǧ
HIHMGEXIH%GGSYRX1EREKIVERHǧ
SRKSMRKXIGLRMGEPEHQMRMWXVEXMZIǧ
WYTTSVXJSV&&&ǧ
%WTEVXSJEGSRXVEGX7[MJXP][MPPTVSZMHIEǧ HIHMGEXIH'YWXSQIV7YGGIWW1EREKIV[LSǧ
[MPPFIMRGLEVKISJSRFSEVHMRKMRXIKVEXMSRǧ
XVEMRMRKERHSRKSMRKWYTTSVXǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 224 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
F8LI'SRXVEGXSVWLEPPTVSZMHISXLIVǧ
SRKSMRKWYTTSVXXSMRGPYHIPMZIGLEXWǧ
[MXLGYWXSQIVWIVZMGIVITVIWIRXEXMZIWǧ
[LIRXLIHIWMKREXIHVITVIWIRXEXMZIMWǧ
YREZEMPEFPIF]XIPITLSRIERHSXLIVǧ
GSQQYRMGEXMSRGLERRIPWWYGLEWǧ
IQEMPǧ
&&&ƅWHIHMGEXIH'YWXSQIV7YGGIWWǧ
1EREKIVEX7[MJXP][MPPTVSZMHI&&&Eǧ
ƈ*VIUYIRXP]%WOIH5YIWXMSRWƉVIWSYVGIǧ
PMFVEV]GLEXWYTTSVXERHSJGSYVWIYWIVWǧ
GEREP[E]WVIEGLSYXZMETLSRISVIQEMPǧǧ
*YPP'SQTPMERGIǧ
G8LI'SRXVEGXSVWLEPPFIKMRǧ
HITPS]QIRXERHXIWXMRK[MXLMRǧ
HE]WEJXIV2SXMGIXS4VSGIIHǧ
7[MJXP]GERFIKMRXLIHEXEMRXIKVEXMSRHEXEǧ
ZEPMHEXMSRERHXIWXMRK[MXLMRXLIVIUYIWXIHǧ
XMQIJVEQIEJXIVVIGIMZMRKXLI2SXMGIXSǧ
4VSGIIHǧ
*YPP'SQTPMERGIǧ
H8LI'SRXVEGXSVWLEPPTVSZMHIHEXEǧ
PEYRGLERHWYTTSVXXSFIKMRWXEVXYTǧ
%PPMRXIKVEXMSRHEXEZEPMHEXMSRXIWXMRKERHǧ
XVEMRMRKWYTTSVX[MPPFITVSZMHIHF]&&&ƅWǧ
HIHMGEXIH'YWXSQIV7YGGIWW1EREKIVERHǧ
MWHIWGVMFIHMRXLIXVEMRMRKTPERMR7IGXMSRWǧ
ERHǧǧ
*YPP'SQTPMERGIǧ
I&&&WLEPPFITVSZMHIH[MXLX[Sǧ
FYWMRIWWHE]WSJSRWMXIǧ
XVEMRXLIXVEMRIVXVEMRMRKJSVSTIVEXMSRWǧ
GSQQYRMX]IRKEKIQIRXGYWXSQIVǧ
WIVZMGIERHSXLIVWXEJJEWETTPMGEFPIǧ
FIJSVIW]WXIQPEYRGL*YVXLIVXVEMRMRKǧ
WLEPPFITVSZMHIHEWWMKRMƻGERXǧ
YTHEXIWEJJIGXMRKTVSGIHYVIWSVǧ
[SVOƼS[WEVIVIPIEWIHǧ
7[MJXP]TVSZMHIWEZEVMIX]SJXVEMRMRKǧ

VIWSYVGIW
ǧ
Ɣ 3RISRSRIERHKVSYTXVEMRMRKWǧ
GSRHYGXIHZMEZMHISGSRJIVIRGI[MXLǧ
PMZIWGVIIRWLEVMRKSRYWIVƅWS[Rǧ
GSQTYXIVWǧ
Ɣ 4VIWIRXEXMSRWX]PIXVEMRMRKWZMEZMHISǧ
GSRJIVIRGIXSPEVKIKVSYTWǧ
Ɣ -RTIVWSRSRWMXIXVEMRMRKWXSKVSYTWǧ
SJER]WM^ILERHWSR[MXLYWIVWƅǧ
HIZMGIWǧ
Ɣ %HLSGXVEMRMRKWYTTSVXJSVRI[SVǧ
VIXYVRMRKYWIVWǧ
Ɣ 4VSNIGXSVSFNIGXMZIFEWIHXVEMRMRKWJSVǧ
WTIGMƻGYWIVWSVXIEQWFEWIHSRXLIMVǧ
RIIHWǧ
Ɣ 6IGSVHIHZMHISXVEMRMRKWXLEXGERFIǧ
WLEVIHSVLSWXIHMRXIVREPP]EX&&&ǧ
4PIEWIWII7IGXMSRJSVHIXEMPWSRǧ
XVEMRMRKTVSZMHIHF]-&-+VSYTJSVǧ
86%27-8EPIVXWǧǧ
*YPP'SQTPMERGIǧ
J&&&WLEPPFITVSZMHIH[MXLPMZIYWIVǧ
WYTTSVX
TVIJIVEFP]SRWMXI
HYVMRKǧ
PEYRGLSJXLIW]WXIQǧ
7[MJXP]TVSZMHIWEZEVMIX]SJXVEMRMRKǧ

VIWSYVGIW
ǧ
Ɣ 3RISRSRIERHKVSYTXVEMRMRKWǧ
GSRHYGXIHZMEZMHISGSRJIVIRGI[MXLǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 225 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
PMZIWGVIIRWLEVMRKSRYWIVƅWS[Rǧ
GSQTYXIVWǧ
Ɣ 4VIWIRXEXMSRWX]PIXVEMRMRKWZMEZMHISǧ
GSRJIVIRGIXSPEVKIKVSYTWǧ
Ɣ -RTIVWSRSRWMXIXVEMRMRKWXSKVSYTWǧ
SJER]WM^ILERHWSR[MXLYWIVWƅǧ
HIZMGIWǧ
Ɣ %HLSGXVEMRMRKWYTTSVXJSVRI[SVǧ
VIXYVRMRKYWIVWǧ
Ɣ 4VSNIGXSVSFNIGXMZIFEWIHXVEMRMRKWJSVǧ
WTIGMƻGYWIVWSVXIEQWFEWIHSRXLIMVǧ
RIIHWǧ
Ɣ 6IGSVHIHZMHISXVEMRMRKWXLEXGERFIǧ
WLEVIHSVLSWXIHMRXIVREPP]EX&&&ǧ
4PIEWIWII7IGXMSRJSVHIXEMPWSRǧ
XVEMRMRKTVSZMHIHF]-&-+VSYTJSVǧ
86%27-8EPIVXWǧǧ
K8LIWSPYXMSRWLEPPMRGPYHIW]WXIQǧ
LIEPXLQSRMXSVMRK[MXLEYXSQEXMGǧ
HMWXVMFYXMSRSJ717ERHSVIQEMPǧ
RSXMƻGEXMSRWXSEWIPIGXKVSYTSJ&&&ǧ
WXEJJHYVMRKW]WXIQSYXEKIWQSVIXLERǧ
QMRYXIWMRPIRKXLXSIREFPI&&&XSǧ
TVSZMHITVSEGXMZIGYWXSQIVǧ
RSXMƻGEXMSRWǧ
7[MJXP]MWGYVVIRXP]HIZIPSTMRKXLIWIǧ
GETEFMPMXMIWERHI\TIGXWXSHITPS]XLIQǧ
[MXLMRXLIRI\XQSRXLW'YVVIRXP]ǧ
MRXIVREPQSRMXSVMRKTVSZMHIWMQQIHMEXIǧ
EPIVXWXS7[MJXP]ƅW)RKMRIIVMRKERH'YWXSQIVǧ
7YGGIWWWXEJJǧ
*SVXLITVSTSWIH86%27-8EPIVXWW]WXIQǧ
-&-+VSYT[MPPYWI468+XSQSRMXSVXLIǧ
W]WXIQ
ZMVXYEPQEGLMRIWHEXEFEWIWERHǧ

ETTPMGEXMSRW
GLIGOJSVMWWYIWERHIVVSVWǧ
ERHWIRHRSXMƻGEXMSRWEWVIUYMVIH8LIWIǧ
RSXMƻGEXMSRQIWWEKIWGERFIWIRXZMEIQEMPǧ
7171MGVSWSJX8IEQWERHSV7PEGOERHǧ
[MPPFIXEVKIXIHXSXLIVIPIZERX&&&ǧ
TIVWSRRIPXSVIWTSRHXSXLEXRSXMƻGEXMSRǧ
ERHRSXMJ]SXLIVWXEJJERHSVGYWXSQIVWEWǧ
RIIHIH-&-+VSYTEPWSYWI%;7+YEVH(YX]ǧ
XSHIXIGXXLVIEXWERHGSRXMRYSYWP]QSRMXSVǧ
XLI86%27-8EPIVXWW]WXIQJSVQEPMGMSYWǧ
EGXMZMX]ǧ
-R4VSKVIWWǧ
L9TSRVIWSPYXMSRSJXLISYXEKIXLIǧ
'SRXVEGXSVWLEPPTVSZMHIXLIWEQIǧ
WIPIGXKVSYTSJ&&&YWIVW[MXLERǧ
IQEMPRSXMƻGEXMSRXLEXXLISYXEKILEWǧ
FIIRVIWSPZIHMRGPYHMRKVSSXGEYWIǧ
7LSYPHERSYXEKISGGYV7[MJXP]ƅW4VSHYGXSVǧ
'YWXSQIV7YGGIWWXIEQ[MPPTVSZMHI&&&ǧ
WXEJJ[MXLHSGYQIRXEXMSRHIWGVMFMRKXLIǧ
MWWYIWMXƅWVSSXGEYWIWERHVIQIHMIWǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 226 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
ERHVIQIH]ǧ
M8LI'SRXVEGXSVWLEPPVIWTSRHXSER]ǧ
WIVZMGIMWWYIWSVVIUYIWXWWYFQMXXIHǧ
F]&&&ERHWIIOXSVIWSPZIERHGPSWIǧ
ER]MWWYIWVIPEXMZIXSXLIMVYVKIRG]ǧ
ERHSVMQTEGX[MXLMRXLIJSPPS[MRKXMQIǧ
JVEQIW
ǧ
E%0IZIPƈ%Ɖ4VMSVMX]WLEPPQIERERHǧ
VIJIVXSE7]WXIQIVVSVXLEXVIRHIVWǧ
XLI7]WXIQMRSTIVEFPI7EE7TVSZMHIVǧ
WLEPPEWWMKRVIWSYVGIW[MXLMRǧ
QMRYXIWERHWLEPPGSRXMRYIXS[SVOǧ
SRXLITVSFPIQYRXMPXLITVSFPIQMWǧ
VIWSPZIH%ZIVEKIVIWSPYXMSRXMQIǧ
WLEPPFIPIWWXLERXLVII

LSYVWǧ
F%0IZIPƈ&Ɖ4VMSVMX]WLEPPQIERERHǧ
VIJIVXSXLIHIXIGXMSRSJE7]WXIQǧ
IVVSVXLEXWIVMSYWP]MQTEMVW7]WXIQǧ
STIVEXMSRWFYXHSIWRSXVIRHIVXLIǧ
7]WXIQMRSTIVEFPI7EE74VSZMHIVǧ
WLEPPEWWMKRVIWSYVGIW[MXLMRX[S

ǧ
LSYVWERHGSRXMRYIXS[SVOSRXLIǧ
TVSFPIQYRXMPXLITVSFPIQMWǧ
VIWSPZIH%ZIVEKIVIWSPYXMSRXMQIǧ
WLEPPFIPIWWXLERLSYVWǧ
G%0IZIPƈ'Ɖ4VMSVMX]WLEPPQIERERHǧ
VIJIVXSEQMRSVTVSFPIQFYXSJǧ
WYƽGMIRXWIZIVMX]XS[EVVERXǧ
GSVVIGXMSRFIJSVIXLIRI\XWGLIHYPIHǧ
9TKVEHISV9THEXI7EE74VSZMHIVǧ
WLEPPEWWMKRVIWSYVGIWWYƽGMIRXXSǧ
VIWSPZIXLITVSFPIQ[MXLMRRSQSVIǧ
XLERXLMVX]

HE]Wǧ
H%0IZIPƈ(Ɖ4VMSVMX]WLEPPQIERERHǧ
VIJIVXSER]SXLIVQMRSVTVSFPIQWǧ
XLEXHSRSXWIZIVIP]EJJIGXXLIǧ
STIVEXMSRSJXLI7]WXIQ7EE7ǧ
4VSZMHIVWLEPPMRGSVTSVEXIǧ
GSVVIGXMSRWMRXSXLIRI\XWGLIHYPIHǧ
9TKVEHISV9THEXIǧ
%WWTIGMƻIHMR7[MJXP]ƅW7IVZMGI0IZIPǧ
%KVIIQIRXXLIGSQTER]TVSZMHIWǧ
GYWXSQIVEGGIWWXSXLITPEXJSVQǧ
X[IRX]JSYVLSYVWEHE]WIZIRHE]WE[IIOǧ

\
[MXLE1SRXLP]9TXMQI4IVGIRXEKISJǧ
EXPIEWX

ƈ1SRXLP]9TXMQIǧ
4IVGIRXEKIƉ[MPPFIGEPGYPEXIHEWJSPPS[W
ǧ
XLIRYQFIVSJQMRYXIWXLI7IVZMGIWEVIǧ
EGGIWWMFPIERHRSXWYJJIVMRKJVSQE7IVZMGIǧ
3YXEKIEWVITSVXIHXS'SQTER]F]ǧ
'YWXSQIVHYVMRKIEGLGEPIRHEVQSRXLǧ
HMZMHIHF]XLIXSXEPRYQFIVSJQMRYXIWMRǧ
XLIGEPIRHEVQSRXL4PIEWIWIIǧ
LXXTW
[[[KSW[MJXP]WIVZMGIPIZIPEKVIIQ
IRXJSVJYVXLIVHIXEMPWSV%TTIRHM\)ǧǧ
*YPP'SQTPMERGIǧ
N&&&WLEPPLEZIXLIEFMPMX][MXLMRXLIǧ
ETTPMGEXMSRXSIWGEPEXIXIGLRMGEPǧ
WIVZMGISVJYRGXMSREPMX]MWWYIWXSXLIǧ
TVSTSWIVJSVVIZMI[ERHVIWSPYXMSRǧ
9WIVWGERWYFQMXVIUYIWXWZMEXLIƈ,IPTƉǧ
WIGXMSRSRXLIWSJX[EVITPEXJSVQǧǧ *YPP'SQTPMERGIǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 227 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
O8LIETTPMGEXMSRWLEPPTVSZMHI&&&ǧ
WXEJJXSVITSVXMWWYIWERHWYFQMXǧ
GSQQIRXWERHJIIHFEGOJSVW]WXIQǧ
MQTVSZIQIRXǧ
9WIVWGERWYFQMXVIUYIWXWZMEXLIƈ,IPTƉǧ
WIGXMSRSRXLIWSJX[EVITPEXJSVQǧ
%HHMXMSREPP]&&&ƅW'YWXSQIV7YGGIWWǧ
1EREKIV[MPPFIEZEMPEFPIJSVGSQQIRXWǧ
UYIWXMSRWERHJIIHFEGOǧ
7[MJXP]MWGSRWXERXP]MQTVSZMRKSYVWSJX[EVIǧ
FEWIHSRJIIHFEGOJVSQSYVGYWXSQIVW-Jǧ
[IEHHERI[JIEXYVIJSVSRIGYWXSQIVMREǧ
WSJX[EVIQSHYPIXLEX&&&LEWTYVGLEWIHǧ
&&&[MPPEYXSQEXMGEPP]LEZIEGGIWWXSXLEXǧ
JIEXYVIXLIRI\XXMQIEKIRG]YWIVWPSKMRǧ
3YVKSEPMWXSGSRXMRYEPP]IRLERGIXLIǧ
WSJX[EVIFEWIHSRGYWXSQIVJIIHFEGOWSǧ
XLEXIZIV]SRIGERFIRIƻXJVSQETVSHYGXǧ
XLEXGSRXMRYEPP]MQTVSZIWSZIVXMQIǧǧ
*YPP'SQTPMERGIǧ
P8LIETTPMGEXMSRQYWXVIQEMRǧ
STIVEXMSREPYRHIVER]RI[STIVEXMSREPǧ
W]WXIQSVSXLIVXLMVHTEVX]WSJX[EVIǧ

MRGPYHMRKFYXRSXPMQMXIHXSǧ
WIGYVMX]ƻVI[EPPWSJX[EVI
VIPIEWIHEXǧ
XLI'MX]&&&HYVMRKXLIXIVQSJXLIǧ
GSRXVEGXǧ
%WGPSYHFEWIHWSJX[EVIEWEWIVZMGIǧ
TPEXJSVQWXLIWSPYXMSRWTVSZMHIHF]7[MJXP]ǧ
ERH-&-+VSYTEVIHIWMKRIHXSVIQEMRǧ
STIVEXMSREPYRHIVXLITSXIRXMEPǧ
GMVGYQWXERGIWHIWGVMFIHǧǧ
*YPP'SQTPMERGIǧ
(IQSRWXVEXMSR8IWX-RWXERGIǧ
8SFIVIWTSRWMZIXLI'SRXVEGXSVWLEPPǧ
MQTPIQIRXEHIQSRWXVEXMSRMRWXERGIǧ
SJXLITVSTSWIHETTVSEGL[LMGLGERǧ
TVSZMHIMXWVITSVXMRKTPEXJSVQJSVEPPXLIǧ
VSYXIWMRXLIJIIH[MXLMRXLVIIGEPIRHEVǧ
HE]WSJXLIHIEHPMRIJSVWYFQMWWMSRSJǧ
TVSTSWEPW8LMWHIQSRWXVEXMSRWLEPPFIǧ
QEHIGSRXMRYSYWP]EZEMPEFPIXS&&&JSVǧ
EQMRMQYQSJWIZIRGEPIRHEVHE]Wǧ
7[MJXP]-RGLEWEPVIEH]GSQTPIXIHEǧ
TVIPMQMREV]MRKIWXMSRSJ&&&HEXEERHGERǧ
TVSZMHIYWIVEGGSYRXWYTSRVIUYIWXǧǧ
-RJSVQEXMSREFSYXEGGIWWXLIǧ
86%27-8EPIVXWHIQSW]WXIQMWTVSZMHIHMRǧ
XLIJSPPS[MRK+SSKPI(SGYQIRX
ǧ
LXXTW
HSGWKSSKPIGSQHSGYQIRXH7ER
\L3P&7]SZ6-=
4%ƽ>)VQ(/%:&)>%]>
+329KIHMX#YWT!WLEVMRKǧǧ
*YPP'SQTPMERGIǧ
ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 228 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
6IUYMVIQIRXǧ
,S[7[MJXP]1IIXWSV)\GIIHW6*4ǧ
6IUYMVIQIRXWǧ
(IKVIISJǧ
'SQTPMERGIǧ
)7]WXIQ%HQMRMWXVEXMSRERH6ITSVXMRKǧ
E%PPVITSVXWWLEPPFII\TSVXEFPIXSǧ
WXERHEVHRSRTVSTVMIXEV]JSVQEXWWYGLǧ
EW4(*
4SVXEFPI(SGYQIRX*SVQEX
ǧ
17)\GIPSVGSQQEWITEVEXIHZEPYIǧ

GWZ
ƻPIǧ
&&&ƅWHEXE[MPPEP[E]WFIEZEMPEFPIZME%4-ǧ
SVHS[RPSEH
EWE'7:ƻPI
JSVEHHMXMSREPǧ
EREP]WMWMR)\GIP68EFPIEYSVSXLIVǧ
ETTPMGEXMSRWǧ *YPP'SQTPMERGIǧ
F8LIGSRXVEGXSVWLEPPFIVIWTSRWMFPIǧ
JSVHIZIPSTMRKEHHMXMSREPGYWXSQǧ
VITSVXWSVZMI[WJSPPS[MRKW]WXIQǧ
MQTPIQIRXEXMSRERHSVERMRXIVJEGIXSǧ
EPPS[&&&XSFYMPHGYWXSQVITSVXWMREǧ
YWIVJVMIRHP]QERRIVǧ
;LMPIGYWXSQVITSVXWEVIRSXMRGPYHIHǧ
[MXLMRXLI7[MJXP](EWLFSEVH&&&ƅWHEXE[MPPǧ
EP[E]WFIEZEMPEFPIZME%4-SVHS[RPSEH
EWǧ
E'7:ƻPI
JSVEHHMXMSREPEREP]WMWMR)\GIP6ǧ
8EFPIEYSVSXLIVETTPMGEXMSRWǧǧ 4EVXMEPǧ
'SQTPMERGIǧ
G8LIWIVITSVXWWLEPPMRGPYHIER750ǧ
FEWIHHEXEQEVXǧ
6IUYMVIQIRXǧ
,S[7[MJXP]1IIXWSV)\GIIHW6*4ǧ
6IUYMVIQIRXWǧ
(IKVIISJǧ
'SQTPMERGIǧ
*7IGYVMX]ERH'SRƻHIRXMEPMX]SJ(EXE
7YTTPIQIRXEPXS7IGYVMX]6IUYMVIQIRXW(MWGYWWIHMR 3TIVEXMSREP6IUYMVIQIRXW7IGXMSR
ǧ
E8LIW]WXIQHIWMKRWLEPPIRWYVIXLEXǧ
EPPHEXEMWWEJIKYEVHIHJVSQǧ
YREYXLSVM^IHEGGIWWSVYWIERHǧ
TVSKVEQWEVITVSXIGXIHJVSQZMVYWǧ
QEP[EVIERHG]FIVEXXEGOWǧ
&IGEYWIXLI7[MJXP]W]WXIQMWLSWXIHMRERǧ
%QE^SR%;7JEGMPMX]MXFIRIƻXWJVSQXLIǧ
QER]WIGYVMX]W]WXIQWTVSZMHIHF]%;7ǧ
4L]WMGEPEGGIWWXSXLIW]WXIQMWSRP]ǧ
EZEMPEFPIXS%;7TIVWSRRIP7IVZIVWERHǧ
HEXEFEWIWEVILSWXIHMRE7[MJXP]:4'ǧ

:MVXYEP4VMZEXI'PSYH
ERHWIGYVIHYWMRKǧ
WIGYVMX]KVSYTW
ZMVXYEPƻVI[EPPW
%GGIWWXSǧ
GSQTSRIRXWSJXLI7[MJXP]W]WXIQMWǧ
VIWXVMGXIHF]XLITVMRGMTPISJPIEWXTVMZMPIKIǧ 1YGLSJXLIW]WXIQMWVIFYMPXJVSQWGVEXGLǧ
SRIEGLGSHIHITPS]
EXPIEWXSRGITIVǧ
QSRXL
MRWXEPPMRKSRP]XLIQMRMQEPVIUYMVIHǧ
HITIRHIRGMIWXSQMRMQM^IFEGOHSSVWERHǧ
EZEMPEFPIWSJX[EVITEXGLIWEVIETTPMIHǧ
[MXLMRXLIWEQIXMQIJVEQIXSIRWYVIXLEXǧ
XLIVIEVIRSWSJX[EVIZYPRIVEFMPMXMIW7[MJXP]ǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 229 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
YWIWMRJVEWXVYGXYVIEWGSHIVIUYMVMRKEǧ
VIZMI[JSVER]MRJVEWXVYGXYVIGLERKIERHǧ
EYXSQEXMRKXLITVSGIWWXSQSHMJ]ǧ
MRJVEWXVYGXYVIXSVIQSZIXLIGLERGISJǧ
STIRMRKEREXXEGOZIGXSVǧ
F%PPIPIQIRXWSJXLIW]WXIQWLEPPǧ
GSQTP][MXLXLI'MX]SJ7ERXE1SRMGEƅWǧ
TVMZEG]TSPMG]ǧ
8LI7[MJXP]W]WXIQHSIWRSXGSPPIGXSVWXSVIǧ
ER]TIVWSREPMRJSVQEXMSRJVSQXLITYFPMGǧ
8LITYFPMGHSIWRSXLEZIHMVIGXEGGIWWXSǧ
XLI7[MJXP]W]WXIQ7[MJXP]TVSZMHIWǧ
TVIHMGXMSRWERHZILMGPIPSGEXMSRHEXEǧ
XLVSYKL%4-WXLEXGERFIEGGIWWIHF]7ERXEǧ
1SRMGESVXLMVHTEVXMIWEWHIWMVIH%GGIWWǧ
PSKWKIRIVEXIHF]XLI%4-WEPWSHSRSXǧ
GSRXEMRER]TIVWSREPP]MHIRXMƻEFPIǧ
MRJSVQEXMSRǧ
*YPP'SQTPMERGIǧ
G8LITVSTSWIV[MPPTVSZMHIETPEREWǧ
TEVXSJXLITVSTSWEPJSVQSRMXSVMRKǧ
GSRXVSPPMRKERHYTHEXMRKWIGYVMX]ERHǧ
IRGV]TXMSR
MJ[LIVIETTPMGEFPI
XSSPWǧ
SRERSRKSMRKFEWMWǧ
%WWIGYVMX]MWEGSQTPI\ERHIZIVIZSPZMRKǧ
XSTMG7[MJXP]MWGSQQMXXIHXSVIIZEPYEXMRKǧ
MXWWIGYVMX]GSRXVSPWSRERSRKSMRKFEWMWǧ
7[MJXP]GYVVIRXP]LEWWIGYVMX]TVSXIGXMSRWMRǧ
TPEGIXLVSYKL'PSYH*PEVI
(27
%;7ERHǧ
,IVSOYMRGPYHMRK((37TVSXIGXMSR7[MJXP]ǧ
GYVVIRXP]QSRMXSVWJSVWIGYVMX]MRXVYWMSRWǧ
YWMRKEGGIWWPSKWERH'PSYH8VEMPPSKWǧ
7[MJXP]TEXGLIWW]WXIQWQSRXLW[LIVIǧ
RIGIWWEV]FYXEPWSYWIWGSRXEMRIVWFYMPXǧ
JVSQWGVEXGLSRIEGLHITPS]QIRXJSVMXWǧ
%4-WXSIRWYVISRP]XLIVIUYMVIHXLMVHTEVX]ǧ
XSSPWEVIMRWXEPPIHERHZYPRIVEFMPMXMIWEVIǧ
GPIEVIHǧ
7[MJXP]ƅWWIGYVMX]VSEHQETMRGPYHIWǧ
MRZIWXMKEXMRKEHHMXMSREPTVSEGXMZIǧ
QSRMXSVMRKYWMRK%QE^SR+YEVH(YX]ERHǧ
%;7'PSYH8VEMP-RWMKLXWERHWGERRMRKǧ
GSRXEMRIVWJSVZYPRIVEFMPMXMIWYWMRK%QE^SRǧ
)'6ǧ
*YPP'SQTPMERGIǧ
H8LIW]WXIQWLEPPFIJYPP]GSQTPMERXǧ
[MXLPEXIWXMRHYWXV]WIGYVMX]ERH
MJǧ

ETTPMGEFPI
IRGV]TXMSRWXERHEVHWǧ
%PPYWIVTEWW[SVHWJSVXLI7[MJXP]TPEXJSVQǧ
EVIWEPXIHERHLEWLIHYWMRKE7,%ǧ
EPKSVMXLQ%KIRG]HEXEFEWIW
YTSRǧ

VIUYIWX
GVIHIRXMEPWHEXEFEWIWERHHEXEǧ
FEGOYTWEVIIRGV]TXIH[MXLXLI%)7ǧ
EPKSVMXLQǧ
*YPP'SQTPMERGIǧ
I8LIW]WXIQWLEPPFIMRGSVTSVEXIHǧ
MRXSXLI'MX]ƅWHMWEWXIVVIGSZIV]TPERǧ
8LITVSTSWIV[MPPFIVIWTSRWMFPIJSVǧ
TVSZMHMRKEW]WXIQGETEFPISJQIIXMRKǧ
;I[MPP[SVO[MXL&&&XSMRGSVTSVEXIMRXSǧ
XLI'MX]ƅWHMWEWXIVVIGSZIV]TPER7[MJXP]ǧ
SJJIVWE

QSRXLP]YTXMQIWIVZMGIPIZIPǧ
EKVIIQIRXJSVMXWTPEXJSVQ[LMGLI\GIIHWǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 230 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
&&&ƅWI\TIGXIHEZEMPEFMPMX]ERHǧ
VIGSZIV]XMQIWǧ
XLI

7IVZMGI0IZIP%KVIIQIRX
70%
ǧ
VIUYIWXIHMRXLI6*4
ǧ
LXXTW
[[[KSW[MJXP]WIVZMGIPIZIPEKVIIQ
IRX
7[MJXP]ƅWETTPMGEXMSRYWIWEGPSYHREXMZI
EVGLMXIGXYVIHIWMKRXSWYTTSVXǧ
LMKLEZEMPEFMPMX]7[MJXP]ƅW%4-WEYXSWGEPIǧ
FEWIHSRPSEHERHEYXSLIEPYTSRHIXIGXMSRǧ
SJLMKLIVVSVVEXIW7[MJXP]TIVJSVQWVIKYPEVǧ
PSEHXIWXMRKSJMXWTPEXJSVQXSIRWYVIXLEXǧ
XLIETTPMGEXMSRVIQEMRWEFPIXSLERHPILMKLǧ
I\GITXMSREPGSRHMXMSRWERHQIIXXLI

ǧ
YTXMQI70%4PIEWIWII%TTIRHM\)JSVXLIǧ
70%WJSVFSXL7[MJXP]ERH-&-+VSYTǧǧ
J8LIW]WXIQERHXLITVSTSWIVƅWWXEJJǧ
WLEPPQEMRXEMRXLIJSPPS[MRKWXERHEVHWǧ
SJGSRƻHIRXMEPMX]
ǧǧ
E'SRƻHIRXMEPERH4VSXIGXIHǧ
-RJSVQEXMSREWHIƻRIHMRXLIǧ
EXXEGLIH7SJX[EVIEWE7IVZMGIǧ
%KVIIQIRXMWI\IQTXJVSQǧ
HMWGPSWYVIXSXLITYFPMGSVSXLIVǧ
YREYXLSVM^IHTIVWSRWYRHIVWXEXIǧ
ERHJIHIVEPWXEXYXIWǧ
F%PP'SRƻHIRXMEP-RJSVQEXMSRWLEPPǧ
FIOITXGSRƻHIRXMEPERHTVSXIGXIHǧ
JVSQHMWGPSWYVIXSER]TIVWSRWSXLIVǧ
XLERIQTPS]IIWEKIRXWSƽGIVWSVǧ
VITVIWIRXEXMZIWSJWYGL4EVX][LSǧ
LEZIERIIHXSORS[ǧ
G%PP'SRƻHIRXMEP-RJSVQEXMSRWLEPPǧ
FILIPHMRXLIWXVMGXIWXSJGSRƻHIRGIǧ
ERHWLEPPRSXFIHMWGPSWIHǧ
HMWWIQMREXIHSVVIZIEPIHXSER]ǧ
SXLIVXLMVHTEVX][MXLSYXXLITVMSVǧ
[VMXXIRTIVQMWWMSRSJEREYXLSVM^IHǧ
VITVIWIRXEXMZISJXLI7EE74VSZMHIVǧ
XLI(MVIGXSVSJXLI'MX]ƅW&MK&PYI&YWǧ
(ITEVXQIRXERHXLI'MX]%XXSVRI]ǧ
8LIQENSVMX]SJHEXEMRKIWXIHF]XLI7[MJXP]ǧ
TPEXJSVQMWSTIRHEXESVHEXEMRXIRHIHXSFIǧ
TYFPMGP]JEGMRK7[MJXP]VIGSKRM^IWXLEXǧ
'SRƻHIRXMEPSV4VSXIGXIH-RJSVQEXMSRQE]ǧ
FII\GLERKIHHYVMRKXLIMRXIKVEXMSRǧ
TVSGIWWSVHYVMRKSYVSRKSMRKVIPEXMSRWLMTǧ
[MXL7ERXE1SRMGEMRGPYHMRKYWIVIQEMPWǧ
ERHSTIVEXSV-(W7[MJXP][MPPYWIWIGYVIǧ
WXSVEKIXIGLRMUYIWERHTVSGIWWIWXSOIITǧ
WYGLMRJSVQEXMSRGSRƻHIRXMEPERHǧ
TVSXIGXIHERH[MPPRSXHMWGPSWIWYGLǧ
MRJSVQEXMSRXSEXLMVHTEVX][MXLSYXXLIǧ
[VMXXIRGSRWIRXSJ7ERXE1SRMGEǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 231 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
6IUYMVIQIRXǧ
,S[7[MJXP]1IIXWSV)\GIIHW6*4ǧ
6IUYMVIQIRXWǧ
(IKVIISJǧ
'SQTPMERGIǧ
+4VSNIGX1EREKIQIRXǧ
E8LITVSTSWIVWLEPPIWXEFPMWLEǧ
4VSNIGX1EREKIQIRX8IEQXSQEREKIǧ
ERHTIVJSVQEPPǧ
JYRGXMSRWERHEGXMZMXMIWǧ
S3ZIVEPPTVSNIGXQEREKIQIRXǧ
S4VSNIGXXMQIPMRIERHQMPIWXSRIWǧ
S6IWSYVGIEPPSGEXMSRǧ
S7]WXIQWSJX[EVIHIZIPSTQIRXǧ
STIVEXMSRWERHYTKVEHIW
MJǧ

ETTPMGEFPI
ǧ
S3RKSMRKTVSNIGXUYEPMX]VIZMI[ǧ
S'SRXVEGXEHQMRMWXVEXMSRMRXIVJEGIǧ
[MXL&&&ǧ
S4IVJSVQERGIVITSVXMRKǧ
S6MWOEWWIWWQIRXǧ
S-WWYIXVEGOMRKERHVIWSPYXMSRǧ
FIRGLQEVOWǧ
4PIEWIWII7IGXMSRWERHJSVERǧ
MRMXMEPHIWGVMTXMSRSJXLIZIRHSVWƅETTVSEGLǧ
XSTVSNIGXMQTPIQIRXEXMSR(IXEMPIH4VSNIGXǧ
-QTPIQIRXEXMSR4PERW[MPPFIHIZIPSTIHEWǧ
TEVXSJTVSNIGXMRMXMEXMSRǧǧ
*YPP'SQTPMERGIǧ
F%4VSNIGX1EREKIQIRX4PERWLEPPFIǧ
MRGPYHIHEWTEVXSJXLITVSTSWEP[LMGLǧ
WLEPPMRGPYHI
ǧǧ
S%HIWGVMTXMSRSJXLIQEREKIQIRXǧ
SVKERM^EXMSRSJXLITVSNIGXMRGPYHMRKǧ
SVKERM^EXMSRGLEVXMHIRXMƻGEXMSRSJǧ
OI]TIVWSRRIPEWWMKRIHXSMX[MXLǧ
XLIMVVIWTSRWMFMPMXMIWERHǧ
VIPEXMSRWLMTWǧ
S%HIXEMPIHTVSNIGXWGLIHYPIXLEXǧ
[MPPEPPS[&&&XSQSRMXSVTVSKVIWWǧ
IJJIGXMZIP]ǧ
S%JYPPHIWGVMTXMSRSJTVSNIGXǧ
QEREKIQIRXGSRXVSPWSRTVSKVIWWǧ
TIVJSVQERGIUYEPMX]GSWXWǧ
WGLIHYPIERHVMWOWǧ
S%WGLIHYPISJGSQQYRMGEXMSRWǧ
MRGPYHMRKJVIUYIRG]SJEGXMZMX]ERHǧ
WXEXYWVITSVXWVITSVXMRKQIXLSHǧ
ERHMRHMZMHYEPWVIWTSRWMFPIJSVIEGLǧ
GSQQYRMGEXMSRǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 232 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
6IUYMVIQIRXǧ
,S[7[MJXP]1IIXWSV)\GIIHW6*4ǧ
6IUYMVIQIRXWǧ
(IKVIISJǧ
'SQTPMERGIǧ
,5YEPMX]%WWYVERGIERH5YEPMX]'SRXVSP
'SRXVEGXSVWWLEPPMRGPYHIMRXLIMVǧ
TVSTSWEPWHIXEMPIHHIWGVMTXMSRWSJǧ
UYEPMX]TVSGIWWIWIQTPS]IHXSEWWYVIǧ
XLEXXLIUYEPMX]SJXLIW]WXIQǧ

MRGPYHMRKEPPWSJX[EVIQEXIVMEPWǧ
JYRGXMSREPMX]STIVEXMSRERHGYWXSQIVǧ
WIVZMGIVIWTSRWI
EVISJEPIZIPXLEXǧ
QIIXWSVI\GIIHWXLIHIWMKRKSEPWǧ
TIVJSVQERGIERHVIPMEFMPMX]ǧ
VIUYMVIQIRXWWXEXIHLIVIMRǧ
8LIUYEPMX]EWWYVERGITVSKVEQ[SYPHǧ
WLEPPMRGPYHI
ǧ
S&IRGLQEVOWEKEMRWX[LMGLXLIǧ
UYEPMX]SJWIVZMGIHIPMZIV]GERFIǧ
QIEWYVIHXSMRGPYHIEW]WXIQǧ
VIPMEFMPMX]
YTXMQI
FIRGLQEVOSJRSǧ
PIWWXLER

ǧ
S4VIZIRXMSRHIXIGXMSRRSXMƻGEXMSRǧ
ERHTVSGIWWXSEPPIZMEXIER]ǧ
W]WXIQEXMGTVSFPIQWǧ
S%ZSMHERGIERHIPMQMREXMSRSJǧ
TSXIRXMEPWIGYVMX]FVIEGLIWǧ
4PIEWIWIIXLIZIRHSVWƅ7IVZMGI0IZIPǧ
%KVIIQIRXWMRGPYHIHMR%TTIRHM\)ǧǧ
*YPP'SQTPMERGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc
(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 233 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
6IUYMVIQIRXǧ
,S[7[MJXP]1IIXWSV)\GIIHW6*4ǧ
6IUYMVIQIRXWǧ
(IKVIISJǧ
'SQTPMERGIǧ
--QTPIQIRXEXMSR4PERǧ
8LIMQTPIQIRXEXMSRTPERWLEPPGSRXEMR
ǧ
S(IXEMPIHQMPIWXSRIWERHWGLIHYPIǧ
JSVHIZIPSTQIRXQEVOIXMRKǧ
XVEMRMRKPEYRGLǧ
ERHEGGITXERGIǧ
S(IXEMPIHMRXIVJEGI
REVVEXMZIERHǧ

WGLIQEXMG
XSMRXIVREPERHI\XIVREPǧ

MJETTPMGEFPI
ǧ
W]WXIQWǧ
S-QTPIQIRXEXMSRWYTTSVXVIUYMVIHǧ
SJ&&&ǧ
S'SQQYRMGEXMSRTPERJSVPEYRGLSJǧ
GYWXSQIVJEGMRKJIEXYVIWERHǧ
YTKVEHIWǧ
4PIEWIWII7IGXMSRWERHJSVERǧ
MRMXMEPHIWGVMTXMSRSJXLIZIRHSVWƅETTVSEGLǧ
XSTVSNIGXMQTPIQIRXEXMSRMRGPYHMRKǧ
XVEMRMRK(IXEMPIH4VSNIGX-QTPIQIRXEXMSRǧ
4PERW[MPPFIHIZIPSTIHEWTEVXSJTVSNIGXǧ
MRMXMEXMSRǧǧ
*YPP'SQTPMERGIǧ
cc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 234 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
SPYXMSRJSV7IEP8MQI'YW&VVMZEP
5VIHMGXMSRWXS(YWXSQIVW[MJXP]
8VERWMXMQI
8VERWMXMQIMWXLI[SVPH
WQSWXEHZERGIHXVERWMX6IEP8MQI4VIHMGXMSR7]WXIQ8VERWMXMQIǧ QSRMXSVWXLIVIEPXMQIERHLMWXSVMGEPQSZIQIRXWSJZILMGPIWXSTVIHMGXEVVMZEPXMQIWJEWXIVERHǧ QSVIEGGYVEXIP]XLERI\MWXMRKW]WXIQWSRXLIQEVOIX7[MJXP]8VERWMXMQIGERFIHITPS]IHVETMHP]ǧ YWYEPP][MXLMRNYWXEJI[[IIOWFIGEYWIMXMRXIKVEXIW[MXLER]I\MWXMRKLEVH[EVIEPVIEH]MRWXEPPIHǧ SRZILMGPIWǧ
3RISJXLIOI]FIRIƻXWSJ7[MJXP]8VERWMXMQIMWTVIHMGXMSREGGYVEG]8LI8VERWMXMQIW]WXIQLEWǧ FIIRJEZSVEFP]EWWIWWIHF]I\XIVREPIZEPYEXSVWWYGLEWXLI1EWWEGLYWIXXW&E]8VERWTSVXEXMSRǧ %YXLSVMX]
1&8%
ERHLEWFIIRWLS[RXSTVSHYGIQSVIEGGYVEXIEVVMZEPTVIHMGXMSRWXLERSXLIVǧ XVEHMXMSREPW]WXIQW8]TMGEPP]7[MJXP]8VERWMXMQIVIWYPXWMRE MQTVSZIQIRXMRXLIǧ EGGYVEG]SJVIEPXMQIEVVMZEPIWXMQEXIWYWMRKXLIWEQIVE[ZILMGPITSWMXMSRWHEXEJIIHEWSXLIVǧ EPKSVMXLQW3ZIVEPPQSVIEGGYVEXIVIEPXMQIEVVMZEPIWXMQEXIWTVSZMHIEXVIQIRHSYWFIRIƻXXSǧ TEWWIRKIVW[LS[MPPRSPSRKIVQMWWXLIFYWRSVJEGII\GIWWMZIP]PSRK[EMXXMQIW8LMWGERVIWYPXǧ MRMRGVIEWIHVMHIVWLMTPIZIPWERHLMKLIVVMHIVWEXMWJEGXMSR -RKIRIVEP8VERWMXMQI[MPPQIIXSVI\GIIH&&&ƅWRIIHWJSVVIEPXMQITEWWIRKIVMRJSVQEXMSRF] ǧǧ
Ɣ 4VSZMHMRKXLILMKLIWXUYEPMX]VIEPXMQITVIHMGXMSRǧ Ɣ 'SQFMRMRKEYXSQEXMGZILMGPIPSGEXMSR
%:0
JIIHWJVSQEPPƻ\IHVSYXIQSHIWMRXSEWMRKPIǧ VIEPXMQIHEXEJIIHǧ
Ɣ )PMQMREXMRKGSRHMXMSRWXLEXTVIZIRXTVIHMGXMSRWJVSQFIMRKQEHIǧ Ɣ 4VSZMHMRKEREGGYVEG]QSRMXSVMRKW]WXIQEPPS[MRK&&&XSWIIERHVITSVXTVIHMGXMSRǧ EGGYVEG]ERHEZEMPEFMPMX]MRXIVREPP]ERHI\XIVREPP] Ɣ 4VSZMHMRKGYWXSQIVWEGGYVEXIERHGSRWMWXIRXMRJSVQEXMSRXSTVSQSXIXVERWMXYWIǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 235 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
8VEHIIGVIXW
E
8LMWHEXEJYVRMWLIHTYVWYERXXSXLMW6*4WLEPPRSXFIHMWGPSWIHSYXWMHI&&&FIHYTPMGEXIHSVǧ YWIHMR[LSPISVMRTEVXJSVER]TYVTSWISXLIVXLERXSIZEPYEXIXLISJJIV-JE'SRXVEGXMWE[EVHIHǧ SRXLIFEWMWSJXLMWSJJIV&&&WLEPPLEZIXLIVMKLXXSHYTPMGEXIYWIERHHMWGPSWIXLMWHEXEMRER]ǧ QERRIVERHJSVER]TYVTSWI[LEXWSIZIVǧ

F
8LMWMRJSVQEXMSRHSIWRSXPMQMXXLI&&&
WVMKLXXSYWIMRJSVQEXMSRGSRXEMRIHMRXLMWHEXEMJXLIǧ %YXLSVMX]SFXEMRWMXJVSQERSXLIVMRHITIRHIRXPIKMXMQEXIWSYVGIǧ

G
)\GITXJSVXLIJSVIKSMRKPMQMXEXMSRXLI%YXLSVMX]SVMXWEKIRXWQE]HYTPMGEXIYWIERHHMWGPSWIǧ MRER]QERRIVERHJSVER]TYVTSWI[LEXWSIZIVEPPHEXEJYVRMWLIHMRVIWTSRWIXSXLMWWSPMGMXEXMSRǧ 8LMWPIKIRHTIVXEMRWXSEPPHEXEMRGPYHIHMR7IGXMSRERH7IGXMSRSJXLMWHSGYQIRXǧǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 236 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
8LIJSPPS[MRKXEFPISYXPMRIWXLIOI]JIEXYVIWXLEXHMWXMRKYMWL8VERWMXMQIJVSQX]TMGEPMRHYWXV]ǧ TVEGXMGIWYWIHXSTVSHYGIVIEPXMQITEWWIRKIVMRJSVQEXMSRǧǧ 7IVZMGIǧ -RHYWXV]4VEGXMGIWǧ 7[MJXP]8VERWMXMQIǧ
)8%ǧ
1IXLSHSPSK]ǧ
4VIHMGXWFEWIHSRHIZMEXMSRǧ
JVSQXLIWGLIHYPIǧ
%REP]^IWQMPPMSRWSJLMWXSVMGEPVIGSVHWERHǧ
VIEPXMQIHEXEXSQSVIEGGYVEXIP]TVIHMGX)8%Wǧ
)8%9THEXIWǧ 9THEXIWIZIV]WXST
ǧ

QMRYXIW
ǧ 9THEXIWIZIV]+47TMRK
WIGSRHW
ǧ
3TIVEXSV0SKMRǧ 6IUYMVIHǧ
7]WXIQGSQFMRIWSTIVEXSVPSKMRERHEYXSQEXMGǧ
ZILMGPIEWWMKRQIRXXIGLRSPSK]XSQE\MQM^Iǧ
EWWMKRQIRXVEXIǧ
:ILMGPI8VEGOMRKǧǧ 4VSTVMIXEV]LEVH[EVIVIPMERGIǧ
;SVOW[MXLER]LEVH[EVIW]WXIQERHGEREPWSǧ
GSQFMRIHEXEJVSQQER]W]WXIQWXSMQTVSZIǧ
XVEGOMRKEGGYVEG]ǧ
+8*79THEXIWǧ -RXIRWMZITVSGIWWXLEXWTERWǧ
[IIOWǧ %YXSQEXIHERHUYMGOTVSGIWW
HEMP]
ǧ
4VIHMGXMSRǧ
%GGYVEG]ǧǧ 2SXEZEMPEFPIǧ 3RHIQERHVITSVXMRKSJ]SYVTVIHMGXMSREGGYVEG]ǧ 4EWWIRKIVǧ
*EGMRK8SSPWǧ
4VSTVMIXEV]ETTWERHǧ
+8*7VIEPXMQIEXI\XVEGSWXǧ
7YTTSVXWWQEVXTLSRIETTWERH[IFWMXIW717ǧ
ERH-:67IZIVEPHEXEJIIHW
+8*7VX.732
ǧ
<10EVIMRGPYHIHǧ
1YPXMQSHEPǧ (MJJIVIRXHEXEJIIHWJSVFYWǧ
VEMPIXGǧ
'ERGSQFMRIEPPƻ\IHVSYXIQSHIWMRXSWMRKPIǧ
HEXEJIIHXLEXGERFIYWIHF]VHTEVX]ETTW
]WXIQ&VGLMXIGXYVIc
8LIW]WXIQEVGLMXIGXYVIJSV7[MJXP]8VERWMXMQIMWWLS[RMR*MKYVI8LIW]WXIQVIPMIWSR+8*7 MRJSVQEXMSR
WXEXMGWGLIHYPI
ERHSRISVQSVIPMZI+47%:0JIIHWEWMRTYXW8VERWMXMQIGERǧ MRXIKVEXI[MXLER]I\MWXMRK%:0JIIHMRGPYHMRK;-*-HIZMGIWGYVVIRXP]YWIHF]&&&7[MJXP]GERǧ EPWSGSQFMRIQYPXMTPIJIIHWMRVIEPXMQIǧǧ
3RGIGSRƻKYVIH[MXL+8*7HEXEERHEGGIWWMRKVIEPXMQI%:0JIIH W
7[MJXP]8VERWMXMQIGERǧ
QSRMXSVLMWXSVMGEPW]WXIQWTIIHWXVEZIPXMQIWVIPMEFMPMX]ERHQSVIXSYPXMQEXIP]KIRIVEXIQSVIǧ EGGYVEXIEVVMZEPTVIHMGXMSRWJSVTEWWIRKIVW8LIWITVIHMGXMSRWGSQFMRILMWXSVMGEPFILEZMSV[MXLǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 237 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
VIEPXMQIJEGXSVWSFWIVZIHMRXLIXVERWMXRIX[SVO0EWXP]TEWWIRKIVWGEREGGIWWXLMWMRJSVQEXMSRǧ XLVSYKLQSFMPIETTW[IFWMXIW717ZSMGIFEWIHW]WXIQWIPIGXVSRMGHMWTPE]WERHSXLIVǧ IRHTSMRXWIREFPIHF]EWMRKPI+8*7VIEPXMQIJIIHTVSHYGIHF]8VERWMXMQIǧ +MKYVI&FVMIJSZIVZMI[HMEKVEQWLS[MRKXLIHEXEMRTYXWERHSYXTYXWSJ[MJXP]c 8VERWMXMQIc
8SKIRIVEXIEGGYVEXIEVVMZEPMRJSVQEXMSRJSVTEWWIRKIVW7[MJXP]ƅW8VERWMXMQIW]WXIQ[SVOWEWǧ JSPPS[W
ǧ
'SPPIGXW+47PSGEXMSRMRJSVQEXMSRJVSQZILMGPIWMRVIEPXMQI7[MJXP]8VERWMXMQIGERǧ WYTTSVXZILMGPITSWMXMSRYTHEXIWIZIV]JI[WIGSRHW3RGIXLIMRXIKVEXMSRMWGSQTPIXIǧ 8VERWMXMQI[MPPWXEVXGSPPIGXMRKZILMGPITSWMXMSRHEXEIZIV]JI[WIGSRHWXSGVIEXIEHMKMXEPǧ QSHIPSJLS[JEWX]SYVZILMGPIWQSZIEXEPPXMQIWSJHE]ERHEXIZIV]PSGEXMSRMR]SYVǧ RIX[SVO8LMWQSHIPMWYWIHXSKIRIVEXIEGGYVEXIEVVMZEPTVIHMGXMSRWǧ +IRIVEXIWEVVMZEPIWXMQEXIWFEWIHSREZEVMIX]SJVIEPXMQIERHLMWXSVMGEPHEXEMRGPYHMRKǧ PMZIZILMGPITSWMXMSRWWGLIHYPIWERHLMWXSVMGEPXVEZIPXMQIWǧǧ (IPMZIVWXLITVIHMGXMSRWMR+8*7VIEPXMQIERHSXLIVGSQQSRJSVQEXW .732ERH<10
WSǧ
XLEXXLMWMRJSVQEXMSRGERFIMRGSVTSVEXIHMRXSER]TEWWIRKIVJEGMRKSVMRXIVREPJEGMRKǧ ETTPMGEXMSRWMRGPYHMRK+SSKPI1ETW8VERWMX%TTERHSXLIVVHTEVX]ETTWǧ %YXSQEXMGEPP]EWWMKRWZILMGPIWXSVSYXIW7[MJXP]8VERWMXMQIGEREYXSQEXMGEPP]EWWMKRǧ ZILMGPIWXSXLIETTVSTVMEXIVSYXIERHXVMTMRXLIIZIRXXLEXEZILMGPISTIVEXSVMWYREFPIXSǧ PSKMRXS%:0W]WXIQ8LMWMWHSRIF]QEXGLMRKXLIZILMGPIƅWKISKVETLMGTSWMXMSRERHǧ XMQMRKXSXLIETTVSTVMEXIXVMTMRXLIWGLIHYPI;LMPI[II\TIGXXSTVMQEVMP]VIP]SRǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 238 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
EWWMKRQIRXWJVSQXLI'%(%:0W]WXIQXLMWMWEYWIJYP[E]XSƻPPMRER]KETWMRGEWIǧ EWWMKRQIRXHEXEMWQMWWMRKSVEHVMZIVJSVKIXWXSPSKMRǧǧ 3TXMSRXSQERYEPP]EWWMKRZILMGPIW=SYGERQERYEPP]GSRƻVQERHQEXGLZILMGPIǧ EWWMKRQIRXWXLVSYKLEYWIVVIWXVMGXIHJIEXYVISJXLI0MZI1ET1SHYPIǧǧ 7[MJXP]8VERWMXMQIMWYRMUYIMRXLEXMXGSPPIGXWWXSVIWERHEREP]^IWLYRHVIHWSJQMPPMSRWSJ+47ǧ GSSVHMREXIWIEGLQSRXLJVSQEKIRGMIWEGVSWWXLI[SVPH8LMWHEXEKMZIWXLIW]WXIQEFIXXIVǧ YRHIVWXERHMRKSJLS[ZILMGPIWQSZIXLVSYKLSYXEGMX]RIX[SVOERHPIEVRMRKWJVSQSRIGMX]GERǧ FIETTPMIHXSMQTVSZIHEXEUYEPMX]MRERSXLIVGMX]%WEVIWYPXSJYXMPM^MRKQSVIHEXEEPSRK[MXLǧ MRXIPPMKIRXEPKSVMXLQW7[MJXP]8VERWMXMQIMWEFPIXSTVSZMHIEVVMZEPTVIHMGXMSRWXLEXEVIWYFWXERXMEPP]ǧ QSVIEGGYVEXIXLERI\MWXMRKW]WXIQWǧ
7IPMEFMPMX]c
6IPMEFMPMX]MWEOI]JIEXYVISJXLI7[MJXP]W]WXIQ6IPMEFMPMX]SJVIEPXMQIMRJSVQEXMSRMWGVMXMGEPJSVǧ TEWWIRKIVWEPSRKWMHIEGGYVEG]8LIVIJSVIXLI7[MJXP]LEWFIIRHIWMKRIHXSIRWYVIXLEXVIEPXMQIǧ MRJSVQEXMSRMWEP[E]WEZEMPEFPIERHXLEXXLIVIMWRSHS[RXMQIRSXIZIRWGLIHYPIHHS[RXMQIJSVǧ QEMRXIRERGI8LIVIEVIWIZIVEPGSQTSRIRXWXLEXWYTTSVXXLMWPIZIPSJVIPMEFMPMX] ǧ
(PSYH'EWIH]WXIQ
8LI7[MJXP]W]WXIQMWLSWXIHF]%QE^SR;IFWIVZMGIW %;7
;IXEOIEHZERXEKISJXLIQER]ǧ
%;7GSQTSRIRXWHIZIPSTIHJSVZIV]PEVKIQMWWMSRGVMXMGEPW]WXIQWPIZIVEKMRKXLIWEQIǧ TS[IVJYPXIGLRSPSK]XLEX%QE^SRERHSXLIVPIEHMRKXIGLRSPSK]GSQTERMIWVIP]SRǧ 7IHYRHERG]
)ZIRXLIFIWXGSQTSRIRXWGERJEMP8LIVIJSVIEPPOI]GSQTSRIRXWEVIVIHYRHERX ǧ
Ɣ ;IFWMXI1YPXMTPI[IFWIVZIVWVYRFILMRHQYPXMTPIPSEHFEPERGIVW8LIPSEHFEPERGIVWǧ EGXMZIP]QSRMXSVXLIMRHMZMHYEP[IFWIVZIVW-JSRIMWRSXEZEMPEFPIJSVER]VIEWSRXLIPSEHǧ FEPERGIV[MPPEYXSQEXMGEPP]HMVIGXXVEƽGXSXLI[SVOMRK[IFWIVZIVW%REHHMXMSREPPSEHǧ FEPERGIVMWJYPP]GSRƻKYVIHERHVYRRMRK-JETVSFPIQSGGYVW[MXLXLIQEMRPSEHFEPERGIVǧ XLIRXVEƽGMWVIHMVIGXIHXSXLIFEGOYTPSEHFEPERGIVǧ Ɣ (EXEFEWI8LIHEXEFEWIW]RGLVSRSYWP]VITPMGEXIWXLIHEXEXSEWXERHF]MRWXERGIMREǧ HMJJIVIRXKISKVETLMGEPEVIE-JXLIQEMRHEXEWXSVIW]WXIQIRGSYRXIVWETVSFPIQXLIǧ HEXEFEWIEYXSQEXMGEPP]W[MXGLIWXSXLIVITPMGEXIHHEXE8LIHEXEFEWILSWXLEWEYXSQEXMGǧ LSWXVITPEGIQIRX-JXLIVI[IVIXSFIETVSFPIQ[MXLEHEXEFEWIWIVZIVXLIW]WXIQǧ EYXSQEXMGEPP]ERHWIEQPIWWP]W[MXGLIWXSEHMJJIVIRXLSWX-JEHEXEFEWIWIVZIVMWǧ XIQTSVEVMP]YREZEMPEFPIJSVER]VIEWSRXLI7[MJXP]W]WXIQUYIYIWXLIHEXEERHXLIRǧ [VMXIWMXXSXLIHEXEFEWIEYXSQEXMGEPP][LIRXLIHEXEFEWIMWEZEMPEFPIEKEMR8LYWRSǧ HEXEMWPSWXHYVMRKQEMRXIRERGIERHXLIQEMRTVIHMGXMZIW]WXIQMWRSXMRXIVVYTXIH2MKLXP]ǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 239 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
FEGOYTWSJXLIHEXEFEWIEVIQEHIJSVXLII\XVIQIP]YRPMOIP]WMXYEXMSR[LIVIEHEXEFEWIǧ RIIHWXSFIVIWXSVIHǧ
Ɣ 4VIHMGXSV7IVZIVW7[MJXP]GSRXMRYSYWP]STIVEXIWRYQIVSYWTVIHMGXSVWIVZIVW-JSRIJEMPWǧ JSVER]VIEWSRXLIEKIRG]MWXVERWJIVVIHXSEREPVIEH]GSRƻKYVIHVYRRMRKFEGOYTWIVZIVǧ Ɣ -RXIVRIXGSRRIGXMSR&IGEYWI%QE^SRƅW%;7MWYWIHJSVXLI7[MJXP]W]WXIQXLIMRXIVRIXǧ GSRRIGXMSRRSXSRP]LEWERI\XVIQIP]LMKLGETEGMX]FYXMXMWEPWSLMKLP]VIHYRHERXǧ 'EGOYTWcc
%PPHEXEWSJX[EVIERHGSRƻKYVEXMSRMRJSVQEXMSRMWFEGOIHYT+MX,YFMWYWIHEWFSXLEFEGOYTǧ ERHEZIVWMSRGSRXVSPW]WXIQ-JXLILSWXW]WXIQWYJJIVWEGEXEWXVSTLMGJEMPYVIWYGLEWERǧ IEVXLUYEOIXLIW]WXIQGERFIJYPP]VIGVIEXIHMRER%;7JEGMPMX]XLEXMWMREHMJJIVIRXKISKVETLMGEPǧ EVIEǧ
3S2IGLERMGEP)MWO)VMZIW
,EVH(MWOWEVIORS[RXSFIEGSQQSRTSMRXSJJEMPYVI)ZIR[MXLVIHYRHERX6%-(EVVE]WXLIVIMWEǧ WMKRMƻGERXGLERGISJETVSFPIQIWTIGMEPP][LIRHIEPMRK[MXLXIVEF]XIWSJHEXE8LIVIJSVIXLIǧ 7[MJXP]W]WXIQI\GPYWMZIP]YWIWWSPMHWXEXIQIQSV]MRWXIEHSJQIGLERMGEPHMWOHVMZIW7[MJXP]LEWǧ RIZIVLEHEJEMPYVI[MXLEƻPIW]WXIQǧ
IGYVMX]
&IGEYWIXLI7[MJXP]W]WXIQMWLSWXIHMRER%QE^SR%;7JEGMPMX]MXFIRIƻXWJVSQXLIQER]ǧ WIGYVMX]W]WXIQWTVSZMHIHF]%;74L]WMGEPEGGIWWXSXLIW]WXIQMWSRP]EZEMPEFPIXS%;7ǧ TIVWSRRIP8LII\XVIQIP]PEVKIRYQFIVSJ%;7YWIVWHIQSRWXVEXIWXLIWIGYVMX]SJXLIW]WXIQǧ 8[SJEGXSVEYXLSVM^EXMSRMWVIUYMVIHXSEGGIWWER]GSQTSRIRXSJXLI7[MJXP]W]WXIQ%ZEMPEFPIǧ WSJX[EVITEXGLIWEVIETTPMIH[MXLMRHE]WMRSVHIVXSIRWYVIXLEXXLIVIEVIRSWSJX[EVIǧ ZYPRIVEFMPMXMIWǧ
2SRMXSVMRK
3SXMǰGEXMSRW
%PPIPIQIRXWSJXLI7[MJXP]W]WXIQEVIQSRMXSVIH-JETVSFPIQSGGYVWERSXMƻGEXMSRMWWIRXSYXXSǧ 7[MJXP]TIVWSRRIPZME717IQEMP7PEGOERHEYXSQEXIHTLSRIGEPPW8LIRSXMƻGEXMSRW]WXIQGERǧ EPWSFIGSRƻKYVIHXSWIRHSYXEPIVXWXS&&&TIVWSRRIP%:0JIIHWERHXLIVIWYPXMRKTVIHMGXEFMPMX]ǧ SJXLIW]WXIQ
RYQFIVSJEGXMZIFPSGOWXLEXLEZIZILMGPIWEWWMKRIH EVIEPWSQSRMXSVIHIREFPMRKǧ
7[MJXP]XSHIXIGX[LIR%:0JIIHWEVIYRVIPMEFPISVJEMPEPXSKIXLIV-REHHMXMSRQSRMXSVMRKMWMRTPEGIǧ JSVXLIPSEHFEPERGIV[IFWIVZIVWTVIHMGXSVWIVZIVWHEXEFEWIWIVZIVWERH%4-GEPPWǧ (ETEGMX]
%PPWIVZIVWEVIVYR[IPPFIPS[XLIMVGETEGMX]7IVZIVWEVIOITXFIPS[ '49GETEGMX]ERHXLIVIǧ MWFYVWXGETEFMPMX]JSV[LIRWTIGMEPTVSGIWWMRKMWVIUYMVIHǧǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 240 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
XEKMRK]WXIQ
7[MJXP]LEWEHYTPMGEXIWIXSJMHIRXMGEPWIVZIVWJSVWXEKMRK&IJSVIGLERKIWEVIQEHIXSXLIǧ W]WXIQXLI]EVIƻVWXZIVMƻIHSRXLIWXEKMRKW]WXIQǧ 3SGLIHYPIH)S[RXMQI
8LI7[MJXP]W]WXIQ[EWHIWMKRIHXSIRWYVIXLEXRSHS[RXMQIMWVIUYMVIHJSVQEMRXIRERGI8LMWǧ LEWFIIREGGSQTPMWLIHXLVSYKLXLIYWISJVIHYRHERG]EYXSQEXMGEPP]VIGSRRIGXMRKXSǧ GSQTSRIRXWERHUYIYMRKHEXEMJEGSQTSRIRXMWXIQTSVEVMP]YREZEMPEFPIǧǧ %OI]VIWYPXSJXLI7[MJXP]EVGLMXIGXYVIMWXLEXXLI7[MJXP]+8*7VIEPXMQIJIIH[MPPGSRXMRYIXS TVSZMHIXLIQSWXVIGIRXHEXEIZIREGVSWWEWIVZIVVIWXEVX4EWWIRKIVW[MPPRSXFIEJJIGXIHF]Eǧ PEGOSJEZEMPEFMPMX]SJVIEPXMQIMRJSVQEXMSRǧ
&YXSQEXMGGLIHYPI9THEXIWc
8LI7[MJXP]W]WXIQYWIW+8*7XSVIGIMZIYTHEXIHWGLIHYPIW;LIRERI[+8*7WGLIHYPIMWǧ TSWXIHXLI7[MJXP]W]WXIQEYXSQEXMGEPP]VIGIMZIWERHTVSGIWWIWXLMWƻPI%PPVIEPXMQIEVVMZEPǧ TVIHMGXMSRWEVIXLIRYTHEXIHXSVIƼIGXXLIRI[WGLIHYPISRGIMXMWEGXMZIFEWIHSRXLIWXEVXHEXIǧ SJXLIRI[WGLIHYPIǧ
&]LEZMRKEYXSQEXIHW]WXIQWXSHIXIGXERHYTHEXI+8*7WGLIHYPIW7[MJXP]MWEFPIXSUYMGOP]ǧ IRWYVIXLEXEPPMRJSVQEXMSRMWYTXSHEXI[MXL&&&ƅWGYVVIRXWGLIHYPI7GLIHYPIGLERKIWEVIǧ WIEQPIWWǧǧ
(ERGIPIH8VMTWc
;LMPIMXMWOI]XSTVSZMHIEGGYVEXITVIHMGXMSRWSJ[LIRZILMGPIW[MPPEVVMZIMXMWEPWSGVMXMGEPXSRSX TVSZMHITVIHMGXMSRW[LIREXVMTSVFPSGOLEWFIIRGERGIPIH8LIVIJSVIXLI7[MJXP]W]WXIQLEWXLIǧ EFMPMX]XSQEVOXVMTWEWFIMRKGERGIPIHMRXLI+8*7VIEPXMQI8VMT9THEXIWJIIH;LIREXVMTMW GERGIPIHXLIGPMIRXWWYGLEWWQEVXTLSRIETTPMGEXMSRW[MPPRSXHMWTPE]TVIHMGXMZIMRJSVQEXMSRǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 241 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
;LIREXVMTMWGERGIPIHMXMWQEVOIHEWWYGLMRXLI+8*7VIEPXMQIIRXMX]8LIJSPPS[MRKMWEVIEPǧ [SVPHI\EQTPI[LMGLSGGYVVIH[MXL1EV]PERH18%SR ǧ
IRXMX]_ǧ
MH
ǧ
XVMTCYTHEXI_ǧ
XVMT_ǧ
XVMTCMH
ǧ
WGLIHYPICVIPEXMSRWLMT
'%2')0)(ǧ
aǧ
XMQIWXEQT

ǧ
aǧ
aǧ
7[MJXP]GERMRGSVTSVEXIGERGIPIHXVMTMRJSVQEXMSRTVSZMHIHMRXLI%:0JIIHWJVSQ&&&1SVISZIVǧ 7[MJXP]ƅWTVSHYGXERH'YWXSQIV7YGGIWWXIEQW[MPP[SVOGPSWIP][MXL&&&XSIRWYVIXLEXXVMTWEVI TVSTIVP]GERGIPIHǧǧ
-MKL,57ITSVXMRK7EXIc
7[MJXP]LEWHMVIGXI\TIVMIRGI[MXLGSQFMRMRKERHLERHPMRK+47HEXEJVSQQYPXMTPIERHZEVMEFPIǧ WSYVGIW*SV7ERXE'PEVE:8%[IVIGIMZIHEXEJVSQXLIPIKEG]VEHMSFEWIH%'7'%(%:0W]WXIQǧ [LIVIZILMGPIWVITSVXSRP]IZIV]
WIGSRHW[MXLEPEXIRG]SJWIGSRHW-REHHMXMSR[IEPWSǧ VIGIMZIHEXEJVSQXLIMVSRFSEVH;M*MHIZMGIWXLEXVITSVXHEXEIZIV]WIGSRHW[MXLEPEXIRG]SJǧ WIGSRHW*SV18%1EV]PERH[IYWIHEXEJVSQFSXLEPIKEG]8VETI^I'%(%:0W]WXIQERHEPWSǧ WYTTPIQIRXEP+47XVEGOIVW[LMGLTVSZMHIHEXEIZIV]WIGSRHW[MXLSRP]EWIGSRHPEXIRG]ǧ 8LI7[MJXP]W]WXIQLEWIZIRWLS[RXLIEFMPMX]XSLERHPI+47HEXEYTXSEVEXISJIZIV]SRI
ǧ
WIGSRHǧǧ
*SV&&&XLII\TIGXEXMSRMWXLEX7[MJXP][MPPVIGIMZIQYPXMTPIJIIHWXLEX[I[MPPGSQFMRIMRVIEPǧ XMQI7[MJXP]MWEPWSEFPIXSHMJJIVIRXMEXIFIX[IIRXLI+47WSYVGIWERHXLIMVVIWTIGXMZIEGGYVEGMIWǧ WSXLEXXLI]GERFIXVIEXIHHMJJIVIRXP]WXSVMRKXLIWSYVGISJXLI+47HEXEMRSYVHEXEFEWI[LMGLǧ GERFIYWIJYPJSVHIXIGXMRKTVSFPIQWHIXIVQMRMRK[LIRER]WSYVGIMWRSX[SVOMRKSREFYWERH WITEVEXMRKXLIQSRMXSVMRKSJXLIHEXEWSYVGIW*MKYVIFIPS[WLS[WERI\EQTPISJSRISJǧ 7[MJXP]ƅWMRXIVREPQSRMXSVMRKVITSVXWǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 242 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
7[MJXP]ZMWYEPM^IWTVIHMGXMSREGGYVEG]XSJVIUYIRXP]HIXIVQMRI[LIVIMQTVSZIQIRXWXSXLIW]WXIQǧ GERFIQEHIPIEHMRKXSGSRXMRYEPIRLERGIQIRXSJTVIHMGXMSREGGYVEG]*SVI\EQTPIXLIWGEXXIVǧ TPSXFIPS[WLS[WXIRWSJXLSYWERHWSJTVIHMGXMSRWF]XLIMVEGGYVEG]ERHMWYWIHEPSRK[MXLSXLIVǧ XSSPWXSPSGEXIMRZIWXMKEXIERHVIWSPZITVSFPIQW7[MJXP]WXSVIWIZIV]LMWXSVMGEP+47GSSVHMREXIǧ JVSQZILMGPIWEPSRK[MXLPEVKIWEQTPIWSJTVIHMGXMSRWXSIRWYVIXLEXMWWYIWGERFIMRZIWXMKEXIHǧ ERHVIWSPZIH
+MKYVI5VIHMGXMSREGGYVEG]ZMWYEPMWIHJSVEWEQTPISJTVIHMGXMSRW5VIHMGXMSRXMQI LS[c
JEVMRXSXLIJYXYVIXLITVIHMGXMSRMWQEHIZTVIHMGXMSREGGYVEG] LS[GPSWIXLITVIHMGXMSRc
QEXGLIHYTXSXLIEGXYEPEVVMZEPXMQIc
&IGEYWIIEGLEKIRG]STIVEXIWYRMUYIP]XLI7[MJXP]8VERWMXMQIW]WXIQLEWGYWXSQM^EFPIǧ TEVEQIXIVWXLEXGERFIEHNYWXIHXSSTXMQM^ITVIHMGXMSREGGYVEG]8LIWITEVEQIXIVWEPPS[YWXSǧ WTIGMJ]LS[RSMW]XLI+47HEXEMWLS[JEVZILMGPIWGERFISJJEVSYXIFIJSVIXLI]EVIGSRWMHIVIHǧ YREWWMKRIHLS[JEVMRXSXLIJYXYVIXSTVIHMGXERHQYGLQSVIǧ 8LIVSYXIGSRƻKYVEXMSRMWSFXEMRIHJVSQXLI+8*7HEXE[LMGLMWEYXSQEXMGEPP]TVSGIWWIHERHǧ YTHEXIHIEGLHE][MXLSYXQERYEPMRXIVZIRXMSR8LMWEYXSQEXIHTVSGIWWKYEVERXIIWXLEXXLIǧ GSRƻKYVEXMSRHEXEJSVXLIVSYXIW[MPPEP[E]WFIYTXSHEXIǧǧ 7[MJXP]EPWSLEWXLIEFMPMX]XSQSHMJ]+8*7GSRƻKYVEXMSR*SVI\EQTPIMJEWXSTMWHIXIVQMRIHXSǧ FIMRXLI[VSRKPSGEXMSR[IGERQSZIMXERHXLIGLERKI[MPPVIQEMRIZIREGVSWW+8*7YTHEXIWǧ F]XLIEKIRG]ǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 243 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
+MKYVI&WGVIIRWLSXJVSQ[MJXP]ưW]WXIQ-IEPXL(LIGOMPPYWXVEXMRKLS[[IEVIEFPIc XSQSRMXSVMRHMZMHYEP,5WSYVGIWccc
-S[[MJXP],IRIVEXIW&VVMZEP5VIHMGXMSRWc
8LI7[MJXP]8VERWMXMQIW]WXIQKIRIVEXIWTVIHMGXMSRWMREX[SWXITTVSGIWW*MVWXIZIV]XMQIEǧ +47VITSVXMWVIGIMZIHJVSQXLIZILMGPIMXMWQEXGLIHXSXLIETTVSTVMEXITPEGISRXLIVSYXI8LMWǧ TVSGIWWMWGVMXMGEPFIGEYWIXLITVIHMGXMZIW]WXIQRIIHWXSORS[I\EGXP][LIVISRXLIVSYXIXLIǧ ZILMGPIMWMRSVHIVXSHIXIVQMRILS[PSRKMX[MPPXEOIXSXVEZIPXSIEGLWXST:EVMSYW[IPPXIWXIHǧ EPKSVMXLQWEVIYWIHXSWYTTPIQIRXEWWMKRQIRXMRJSVQEXMSRXLEXMWTVSZMHIHXLVSYKLXLI'%(%:0ǧ JIIH
WYGLEWXVMTC-(ERHFPSGOC-(
XSIJJIGXMZIP]QEXGLXLIZILMGPIXSXLIVSYXIXEOMRKMRXSǧ EGGSYRX+47RSMWIXVMTTEXXIVRWPE]SZIVWHIEHLIEHWERHTSWWMFPIHIXSYVW8LIEPKSVMXLQWEVIǧ IZIREFPIXSLERHPIGSQTPMGEXIHXVMTTEXXIVRWWYGLEWEƈPSPPMTSTƉPSST[LIVIXLIVSYXIHSYFPIW FEGOSRXSMXWIPJǧ ǧ
3RGIXLIZILMGPILEWFIIRQEXGLIHXSXLIVSYXILMWXSVMGEPXVEZIPXMQIWEVIYWIHXSHIXIVQMRILS[ǧ PSRKMX[MPPXEOIXSXVEZIPXSIEGLYTGSQMRKWXST8LILMWXSVMGEPXVEZIPXMQIWEVIZIV]KVERYPEVERHǧ YRMUYIJSVIEGLXVMT8LI]EGGSYRXJSVWYFXPIHMJJIVIRGIWWYGLEWXMQISJHE]ERHHE]SJ[IIOǧ 8LI]EVIEPWSFEWIHSRVIPEXMZIP]WLSVXWIKQIRXWRSXXLIJYPPHMWXERGIFIX[IIRWXSTW8LMWEPPS[Wǧ TVIHMGXMSRWXSFIEGGYVEXIP]HIXIVQMRIHIZIRMJXVEZIPWTIIHWFIX[IIRWXSTWZEV]WMKRMƻGERXP]ǧ WYGLEW[LIREZILMGPIQMKLXXVEZIPSRFSXLEWXVIIXERHSRELMKL[E]8LIXVEZIPXMQIWEVIǧ EYXSQEXMGEPP]YTHEXIHJVIUYIRXP]7IEWSREPGLERKIWMRGPYHMRK[IEXLIVGSRHMXMSRWEVIEPWSǧ EYXSQEXMGEPP]JEGXSVIHMRXLVSYKLXLIWIJVIUYIRXYTHEXIW;LIRXLI8VERWMXMQIW]WXIQǧ HIXIVQMRIWXLILMWXSVMGEPXVEZIPXMQIWEKVIEXHIEPSJWXEXMWXMGEPEREP]WMWERHƻPXIVMRKMWYWIHXSǧ SFXEMRXLISTXMQEPZEPYIW[LMGLEVIXLIRJEGXSVIHMRXSXLITVIHMGXMSRǧ 7[MJXP]MWGSRWXERXP][SVOMRKSRMQTVSZMRKXLI8VERWMXMQITVIHMGXMZIW]WXIQERH[MPPGSRXMRYIXSǧ EHHWSYVGIWSJMRJSVQEXMSRERHYWIRI[HEXETVSGIWWMRKXIGLRMUYIW[LIR[ILEZIZIVMƻIHXLEXǧ XLI]MQTVSZIXLIEGGYVEG]SJXLITVIHMGXMSRWǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc
(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 244 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
[MJXP]ưW5VIHMGXMSR&HNYWXQIRX(ETEFMPMX]
4VIHMGXMSRWEVIX]TMGEPP]FEWIHSREPKSVMXLQWYWMRKVIEPXMQI+47HEXEERHLMWXSVMGEPXVEZIPXMQIW FYXXLIVIEVIXMQIW[LIRTVIHMGXMSRWRIIHXSFIQSHMƻIH)\EQTPIWMRGPYHI LIPHZILMGPIWJSVǧ
LIEH[E]QEREKIQIRXERHHIPE]IHHITEVXYVIWHYIXSQIGLERMGEPMWWYIWSVVMKLXSJ[E]ǧ SFWXVYGXMSRW-RXLIWIGEWIW7[MJXP]GERVIGIMZIETVIHMGXMSREHNYWXQIRXJIIHJVSQXLIǧ HMWTEXGLMRKW]WXIQ8LI8VERWMXMQIW]WXIQVIEHWXLITVIHMGXMSREHNYWXQIRXJIIHMRVIEPXMQIERHǧ EYXSQEXMGEPP]EHNYWXWXLIETTVSTVMEXITVIHMGXMSRWJSVEPPWXSTWEJXIVXLIPSGEXMSR[LIVIXLIGLERKI MWQEHI8LMWMRGVIEWIWTVIHMGXMSREGGYVEG]ERHMQTVSZIWXLI+8*7VIEPXMQIJIIHTVSZMHIHXSǧ XLMVHTEVX]GPMIRXW7[MJXP]LEWMRXIKVEXIHWYGLJIIHWMRZEVMSYWJSVQEXWMRGPYHMRK'7:.732ERHǧ <10ǧǧ
*SVI\EQTPIJSV1&8%'SQQYXIV6EMPMR&SWXSR7[MJXP]VIGIMZIWEJIIHSJTVIHMGXMSREHNYWXQIRXǧ MRJSVQEXMSRJSVERSQEPSYWFILEZMSVMRGPYHMRK[LIREZILMGPIMWFIMRKLIPH8LIWSYVGISJǧ MRJSVQEXMSRMWXLI1&8%ƈQIWWEKIFSEVHJIIHƉ[LMGLMWEPVIEH]YWIHXSYTHEXIMRJSVQEXMSREPǧ WMKRWEXQEMRWXEXMSRWMRHS[RXS[R&SWXSR&IGEYWIXLIQIWWEKIFSEVHJIIH[EWEPVIEH]MRYWIǧ JSVIPIGXVSRMGWMKRWHMWTEXGLIVW[IVIEGXMZIP]YTHEXMRKXLIJIIH2SEHHMXMSREP[SVOLEHXSFIǧ HSRIF]XLI1&8%XSTVSZMHIXLIWEQIMRJSVQEXMSRXS7[MJXP]ǧǧ 8LIX]TIWSJEHNYWXQIRXWMRXLI1&8%TVIHMGXMSREHNYWXQIRXWJIIHMRGPYHIHIPE]IHWXEVXXMQIWǧ

LSPHW
GERGIPIHXVMTWERHGLERKIWXSXLIXVEGOW[LIVITEWWIRKIVWFSEVHXLIZILMGPIW8LIǧ EHNYWXIHTVIHMGXMSRWEVIXLIRTVSZMHIHXSZEVMSYWWQEVXTLSRIETTPMGEXMSRWMRGPYHMRK+SSKPIǧ 1ETWERHEVIYWIHJSVXLIIPIGXVSRMGMRJSVQEXMSRWMKRWMRWXEPPIHEX1&8%WXEXMSRWZMEXLIǧ +8*7VIEPXMQIJIIHǧ
*SV7ERXE'PEVE:8%7[MJXP]VIGIMZIWEJIIHSJƈTERMGƉWMXYEXMSRW[LIREPSRKVERKIZILMGPIǧ GERRSXGSRXMRYI7MRGISXLIVZILMGPIWEVIXLIREPWSFPSGOIHJVSQGSRXMRYMRKXLI8VERWMXMQIǧ W]WXIQVIQSZIWEPPTVIHMGXMSRWJSVXLIWXSTWEJXIVXLISFWXVYGXMSR8LIEHNYWXIHTVIHMGXMSRWEVIǧ TVSZMHIHMRXLI7[MJXP]8VERWMXMQI+8*7VIEPXMQIERHSXLIVJIIHWXLEXTS[IVZEVMSYWWQEVXTLSRIǧ ETTWIPIGXVSRMGWMKREKIERHXLIVIKMSREPW]WXIQǧ 8LITVIHMGXMSREHNYWXQIRXJIIHGERFIYWIHJSVVEMPFYWIWERHSXLIVX]TIWSJXVERWMXZILMGPIWǧ 7[MJXP]WMQTP]RIIHWEJIIHSJXLIEHNYWXQIRXMRJSVQEXMSRJVSQXLIHMWTEXGLMRKW]WXIQ[LMGLǧ SJXIREPVIEH]I\MWXWǧ
+EGXSVW.QTEGXMRK5VIHMGXMSR&GGYVEG]
*VSQXLIZIV]FIKMRRMRKSYVW]WXIQLEWFIIRFEWIHSRFIMRKEFPIXSQIEWYVITVIHMGXMSRǧ EGGYVEG]JSVGSRXMRYSYWMQTVSZIQIRX8LIW]WXIQGSRXMRYSYWP]WXSVIWEPEVKIWEQTPMRKSJǧ TVIHMGXIHEVVMZEPXMQIWEPSRK[MXLEGXYEPEVVMZEPERHHITEVXYVIXMQIWEXWXSTW%GGYVEG]MWǧ QIEWYVIHF]GSQTEVMRKXLIEGXYEPEVVMZEPXMQIEKEMRWXXLITVIHMGXIHEVVMZEPXMQI8LMWMRJSVQEXMSRǧ MWEZEMPEFPIMRGLEVXWERHVITSVXWFSXLJSVXLIIRXMVIW]WXIQERHJSVMRHMZMHYEPVSYXIW-JHIWMVIHǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 245 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
7[MJXP][MPPTVSZMHIEGGIWWXSXLIWIVITSVXWJSV&&&WXEJJXSQSRMXSVXLIEGGYVEG]SJVIEPXMQI TVIHMGXMSRWERHXLIUYEPMX]SJVIEPXMQITVIHMGXMSRWTVSZMHIHXSTEWWIRKIVWǧ 5EWWIRKIV+EGMRK8SSPWc
8LIWIZMWYEPM^EXMSRERHGSQQYRMGEXMSRXSSPWEVIEFYMPXMRJIEXYVISJ7[MJXP]8VERWMXMQIERHQIIXǧ SVI\GIIHXLIWGSTISJ[SVOVIUYMVIQIRXWWTIGMƻIHMRXLI6*4ǧ ǧ 4TIR)EXEYTTSVX+SV8LMVH5EVX]2SFMPI&55
7[MJXP]8VERWMXMQIMRGPYHIWXLIEFMPMX]XSWIEQPIWWP]WIRHVIEPXMQIMRJSVQEXMSRXS+SSKPI1ETWǧ 8VERWMX1SSZMXERHSXLIVETTPMGEXMSRW-REHHMXMSRXSXLI+8*7VIEPXMQIWTIGMƻIHMRXLMWVIWTSRWI MXMRGPYHIWSXLIVJSVQEXWF]HIJEYPX
.732<10ERH7-6-HEXEƻIPHW7[MJXP]ƅWSTIRHEXE%4-ǧ IREFPIWXLMVHTEVX]HIZIPSTIVWXSIEWMP]EHHHMJJIVIRXVIEPXMQIMRJSVQEXMSRMRXIVJEGIWXS]SYVǧ [IFWMXISVETTǧǧ
7IEP8MQI.RJSVQEXMSR:ME2ERH.:7
&&&[MPPFIKMZIREHIHMGEXIHTLSRIRYQFIVWSVMHIVWHSRSXRIIHXSQIQSVM^IEREKIRG]OI] 8LIVMHIVWMQTP]XI\XWSVGEPPWMR[MXLXLIWXSTRYQFIVERHXLIW]WXIQ[MPPVIWTSRH[MXLXLIEVVMZEPǧ XMQIWVSYXIREQIERHRIEVIWXWXSTPSGEXMSR8LMWW]WXIQGERFIWIXYTZIV]UYMGOP]ERHEǧ HIQSRWXVEXMSRMRWXERGISJER717SV-:6VIWTSRWIGERFIWIXYTERHTVSZMHIHYTSRVIUYIWXǧ 1SVIMRJSVQEXMSREFSYXLS[[IƅZIWIXXLMWW]WXIQYTJSVSXLIVEKIRGMIWGERFIJSYRHSRXLIǧ 7[MJXP],IPT'IRXIV[IFWMXI
ǧ
LXXTW
W[MJXP]^IRHIWOGSQLGIRYWEVXMGPIW
,S[HSIWXLI717:SMGIWIVZMGI
[SVOǧǧ
cc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 246 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
5EWWIRKIV5VIHMGXMSRW2ETcc
&&&GERIQTS[IVTEWWIRKIVW[MXLVIEPXMQIMRJSVQEXMSRJSVXLIVSYXIWXLI]VMHIMRGPYHMRKǧ ZILMGPIWQSZMRKSREQETMRVIEPXMQI[MXLEVVMZEPMRJSVQEXMSR3TXMQM^IHJSV[IFERHQSFMPIǧ TEWWIRKIVWGERIEWMP]ERHUYMGOP]EGGIWWVIEPXMQITEWWIRKIVMRJSVQEXMSR8LI4EWWIRKIVǧ 4VIHMGXMSRW1ETGERFIIQFIHHIH[MXLMR&&&ƅWI\MWXMRK[IFWMXI%RI\EQTPISJXLMWMWEZEMPEFPI JSVXLI8EQTE,MWXSVMG7XVIIXGEVMR8EQTE*PSVMHE LXXT
[[[XIGSPMRIWXVIIXGEVSVKPMZIQETSVǧ
8YVPSGO8VERWMXMR8YVPSGO'EPMJSVRME
LXXT
[[[XYVPSGOXVERWMXGSQPMZILXQPǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 247 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
.RXIVREP7IEP8MQI:MWYEPM^EXMSRc c
7[MJXP]ƅW0MZI1ET1SHYPIMWE[IFFEWIHTSVXEPXLEX[MPPIREFPI&&&XSQSRMXSVXLIWXEXISJMXWǧ FYWERHVEMPRIX[SVO9WIVWGERZMI[EGXMZIWIVZMGIGSPSVGSHIHF]WGLIHYPIEHLIVIRGIXSWIIǧ [LMGLZILMGPIWEVIVYRRMRKIEVP]
VIH
PEXI
]IPPS[
SVSRXMQI
KVIIR
MRVIEPXMQIXLVSYKLSYXXLIǧ
HE]3VYWIVWGERQSHMJ]XLIZILMGPIHMWTPE]XSZMI[PMZILIEH[E]WXEXYWXSHIXIGXFYRGLMRKSVǧ KETW'PMGOSREZILMGPIJSVQSVIMRJSVQEXMSREFSYXXLIVSYXIZILMGPI-(HVMZIV-( MJTVSZMHIHF]ǧ
XLIEKIRG]
PMZISRXMQITIVJSVQERGIPMZILIEH[E]IXGWSGYWXSQIVWIVZMGIVITVIWIRXEXMZIWERHǧ ƻIPHSTIVEXMZIWEP[E]WLEZIXLIMVW]WXIQEXXLIMVƻRKIVXMTW7GVIIRWLSXWEVIWLS[RMR*MKYVIǧ SRXLIJSPPS[MRKTEKIWǧǧ
8LIZMWYEPHMWTPE]MWMRXYMXMZIERHIEW]XSREZMKEXIF]E[MHIVERKISJYWIVWERHGERFIEGGIWWIHǧ JVSQER]HIZMGI[MXLERMRXIVRIXGSRRIGXMSRMRGPYHMRKZMEGIPPYPEVIREFPIHXEFPIXWMRXLIƻIPH8LIǧ 0MZI1ETGERFIƻPXIVIHF]VSYXIWXSTERHZILMGPIǧ /I]*IEXYVIW

Ɣ +IXETVIGMWIHS[RXSXLIWIGSRHTMGXYVISJXLI[LIVIEFSYXWSJIZIV]ZILMGPIMR&&&ƅWǧ RIX[SVOǧ
Ɣ *SPPS[HVMZIVWMRVIEPXMQIXSIRWYVIGSQTPMERGI[MXLHIXSYVWERHRI[VSYXIEPMKRQIRXWǧ Ɣ +MZI&&&ƅWGYWXSQIVWIVZMGIXIEQXLIXSSPWXLI]RIIHXSERW[IVGYWXSQIVMRUYMVMIWǧ UYMGOP]ERHXSWLSVXIRGEPPPIRKXLWǧǧ
Ɣ *MPXIVXLIHMWTPE]XSSRIQER]SVEPPVSYXIW Ɣ :MWYEPM^IZILMGPIWFEWIHSRHMVIGXMSRPMZISRXMQITIVJSVQERGISVLIEH[E]WXEXYWǧ

FYRGLMRKKETTMRKSVI\TIGXIHLIEH[E]EHLIVIRGI
ǧ
Ɣ 'PMGOSREZILMGPIJSVQSVIMRJSVQEXMSRMRGPYHMRKZILMGPI-(VSYXIHMVIGXMSRLIEHWMKRPMZIǧ SRXMQITIVJSVQERGIERHHVMZIV-(
MJTVSZMHIH
SVWIEVGLF]ZILMGPIWXSTMRJSVQEXMSRSVǧ
HVMZIV
MJTVSZMHIHF]EKIRG]
ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 248 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
+MKYVIGVIIRWLSXWSJ1MZI2ET2SHYPIc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 249 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 250 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
4TXMSREPSPYXMSRJSV(YWXSQIV
.RJSVQEXMSR&PIVX]WXIQ
7[MJXP]-RGMWTVSYHXSTEVXRIV[MXL-&-+VSYT[LMGL[MPPYXMPM^IXLIMVMRRSZEXI86%27-8EPIVXW W]WXIQXSQIIX&&&ƅWRIIHWVIPEXIHXS&3TXMSREP7SPYXMSRJSV'YWXSQIV-RJSVQEXMSR%PIVXǧ 7]WXIQǧǧ
87&3.8EPIVXWc
-&-+VSYTƅW[IFFEWIH86%27-8EPIVXWW]WXIQEPPS[WEKIRG]WXEJJXSIRXIVERHQEREKIWIVZMGIǧ EPIVXWERHHMWWIQMREXIEPIVXWXSGYWXSQIVW8LI86%27-8EPIVXWW]WXIQMWMRXYMXMZIJEWXXSYWIǧ ERHEPPS[WWMQTPIEPIVXWXSFIGVIEXIHMRWIGSRHW8LIW]WXIQEPWSSJJIVWƻRIKVEMRIHGSRXVSPǧ SZIV[LEXWIVZMGIEREPIVXETTPMIWXSHS[RXSXLIXVMTERHWXSTPIZIPERH[LIREREPIVXMWMRIJJIGXǧ MRGPYHMRKRS[MRXLIJYXYVISVSZIVVIGYVVMRKTIVMSHWǧ 86%27-8EPIVXWWIVZIWEWXLIWMRKPITSMRXSJIRXV]ERHQEREKIQIRXSJWIVZMGIEPIVXWMRGPYHMRKǧ HIPE]WHIXSYVWWTIGMEPIZIRXWWIVZMGIGLERKIWERHFYWWXSTGPSWYVIWJSVEREKIRG]8LIW]WXIQ IREFPIWEWMRKPITPEGIXSQEREKIGSQQYRMGEXMSRWZMEEPPXLIGLERRIPWF][LMGLGYWXSQIVWEVIǧ EHZMWIHEFSYXF]EPIVXWMRGPYHMRKIQEMP717WSGMEPQIHMEXLIEKIRG][IFWMXIXVMTTPERRIVWERHǧ SXLIVWǧ
&EWIHSRYWIVMRTYX86%27-8EPIVXWEYXSQEXMGEPP]KIRIVEXIWXLIETTVSTVMEXIXI\XJSVEPPǧ HMWWIQMREXMSRGLERRIPWFEWIHSRGSRƻKYVEFPIXIQTPEXIWXLIVIF]VIHYGMRKIVVSVWERHMRGVIEWMRKǧ GSRWMWXIRG]*SVI\EQTPIWYFNIGXERHFSH]EVIKIRIVEXIHJSVERIQEMPERHEX[IIXPMQMXIHXS ǧ
GLEVEGXIVWMWKIRIVEXIHJSV8[MXXIV8LIW]WXIQEPWSMRGPYHIWER%4-XLEXSXLIVW]WXIQW WYGLEW
'%(%:0SVEWWIXQEREKIQIRXW]WXIQW
GERMRXIVJEGI[MXLXSGVIEXIIHMXERHGPSWIWIVZMGIǧ EPIVXWMR86%27-8EPIVXWǧ
8LIW]WXIQWMQYPXERISYWP]TYFPMWLIWEPIVXWZMEEJYPPJIEXYVIH+8*7VIEPXMQIEPIVXWJIIHE[IFǧ WIVZMGIW%4-6778[MXXIVERHIQEMP717XLVSYKL+SZ(IPMZIV] MRXIKVEXMSR[MXL1EMP'LMQTSVǧ
SXLIVIQEMP717TVSZMHIVWGERFIEHHIH
8LI%4-WERHJIIHWTVSZMHIHGERFIYWIHXSJYVXLIVǧ TYFPMWLWIVZMGIEPIVXWSRXLMVHTEVX]QSFMPIETTW PMOI+SSKPI1ETW%TTPI1ETW8VERWMXETTIXG
ǧ
EKIRG][IFWMXIWERHXVMTTPERRIVWIPIGXVSRMGWMKRWERHXSYGLWGVIIROMSWOWǧ 8LIW]WXIQYWIW+8*7EWMXWQEMRMRTYXERHEPPEPIVXWEVIXEKKIH[MXL+8*7MHIRXMƻIVWXSEPPS[ǧ VMHIVWXSVIGIMZISVWYFWGVMFIXSXEVKIXIHEPIVXWJSVSRP]XLIWTIGMƻGWIVZMGIWXLEXXLI]EVIǧ MRXIVIWXIHMRǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc (MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 251 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
86%27-8EPIVXWMWSJJIVIHEWE7SJX[EVIEWE7IVZMGIWSPYXMSRLSWXIHSR%QE^SR%;7ERHLEWǧ FIIRHITPS]IHJSVERYQFIVSJEKIRGMIWMRGPYHMRK0SW%RKIPIW1IXVS&SWXSR1&8%:ERGSYZIVǧ 8VERWPMROERH)ZIVIXX
;%
'SQQYRMX]8VERWMXǧ
87&3.8EPIVXW9WIV.RXIVJEGI
8LIJSPPS[MRKWGVIIRWLSXW
*MKYVIW
EVISJXLI:
ZIVWMSR
SJXLI86%27-8EPIVXW9-ǧ
YXMPM^IHF]0%1IXVS;IEVIGYVVIRXP][SVOMRKSRXLIHIZIPSTQIRXSJ:SJXLI9-[LMGLMRGPYHIWǧ E9-VIJVIWL:MWI\TIGXIHXSFIEZEMPEFPIXSEKIRGMIWJSVMRMXMEPXIWXMRKF]XLIIRHSJ ;Iǧ
I\TIGXXSYTKVEHIEPPGPMIRXWXSXLI:MR7TVMRK EXRSEHHMXMSREPGSWX
ǧ
+MKYVI(YVVIRX&PIVXW5EKIc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 252 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
+MKYVI&PIVX(VIEXMSR;MRHS[c
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc
(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 253 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
+MKYVI
&PIVX)IXEMP;MRHS[c
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 254 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
+MKYVI
&PIVXWSR;IFWMXIc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 255 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
+MKYVI
&PIVXWMR&TTc +MKYVI&PIVXWSR8SYGLWGVIIR0MSWOc +MKYVI&PIVXWMR8[MXXIVc
cc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 256 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
5SXIRXMEP.RXIKVEXMSR[MXL[MJXP]8VERWMXMQIERHc .RWMKLXWcc
7[MJXP]ERH-&-+VSYTGER[SVOXSKIXLIVXSEYXSQEXMGEPP]KIRIVEXIEPIVXWJSVEZEVMIX]SJWGIREVMSWǧ WYGLEWHIPE]WERHHIXSYVWFEWIHSRVIEPXMQI+47HEXEVIGIMZIHJVSQ&&&FYWIWERHSVǧ TVIHMGXMSRWKIRIVEXIHF]7[MJXP]8LIWIEPIVXWGERFIEYXSQEXMGEPP]QEREKIHYWMRKXLIFYMPXMRǧ %4-MR86%27-8EPIVXWXLEXEPPS[WSXLIVW]WXIQWXSGVIEXIIHMXERHGPSWIEPIVXWMRǧ 86%27-8EPIVXWǧ
&GXMZI2SRMXSVMRKc
-&-+VSYT[MPPYWI468+XSQSRMXSVXLIW]WXIQ ZMVXYEPQEGLMRIWHEXEFEWIWERHETTPMGEXMSRW
ǧ
GLIGOJSVMWWYIWERHIVVSVWERHWIRHRSXMƻGEXMSRWEWVIUYMVIH8LIWIRSXMƻGEXMSRQIWWEKIWGERǧ FIWIRXZMEIQEMP7171MGVSWSJX8IEQWERHSV7PEGOERH[MPPFIXEVKIXIHXSXLIVIPIZERX&&&ǧ TIVWSRRIPXSVIWTSRHXSXLEXRSXMƻGEXMSRERHRSXMJ]SXLIVWXEJJERHSVGYWXSQIVWEWRIIHIH-&-ǧ +VSYTEPWSYWI%;7+YEVH(YX]XSHIXIGXXLVIEXWERHGSRXMRYSYWP]QSRMXSVXLI86%27-8EPIVXWǧ W]WXIQJSVQEPMGMSYWEGXMZMX]7EQTPIWGVIIRWLSXWEVIWLS[RMR*MKYVISRXLIJSPPS[MRKǧ TEKIǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 257 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
+MKYVIGVIIRWLSXWSJ2SRMXSVMRK7ITSVXW
cc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 258 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
,S1MZIXVEXIK]c
-&-+VSYTTPERWXSMQTPIQIRXXLIFEWI
SYXSJXLIFS\
86%27-8EPIVXWW]WXIQ[MXLMR[IIOWSJǧ
2SXMGIXS4VSGIIH7XEJJXVEMRMRKGSYPHWXEVXEWWSSREWXLIFEWIW]WXIQMWMQTPIQIRXIH(YVMRK [IIOWXLVSYKL
[ITPERXSQEOIEPPGSRƻKYVEXMSRGLERKIWRIIHIHXSQIIX&&&ƅWTVIJIVIRGIWǧ ERHFVERHMRK3RGIXLIFEWIW]WXIQMWWIXYTERHGSRƻKYVIHERHMRTEVEPPIP[MXLER]WXEJJXVEMRMRKǧ VIQEMRMRK[I[MPPHIWMKRHIZIPSTXIWXERHHITPS]XLISTXMSREPGYWXSQM^EXMSRWRSXIHEFSZI;Iǧ ERXMGMTEXIRIIHMRK
[IIOWXSHIZIPSTERHMQTPIQIRXXLISTXMSREPGYWXSQM^EXMSRWFYXXLII\EGXǧ XMQIPMRIMWHITIRHERXSRXIGLRMGEPHMWGYWWMSRW[MXL&&&ERHSVMXWSXLIVZIRHSVWEW[IPPEWXLIǧ XMQIRIIHIHXSVIGIMZIMRXIVJEGIGSRXVSPHSGYQIRXEXMSRǧ &ZIVEKI7IPIEWI8MQIPMRIWc
3YVEZIVEKIVIPIEWIG]GPIMWEWJSPPS[W
ǧ
Ɣ 1ENSV
ǧ
ż 9-HIWMKRVIJVIWLERHMRXIKVEXIPEXIWXXIGLRSPSKMIWǧ ż 'SVIJYRGXMSREPMX]VIQEMRWYRGLERKIHERHKSEPMWXSQMRMQM^IXLIRIIHJSVYWIVǧ VIXVEMRMRKǧ
ż )ZIV]]IEVWǧ
Ɣ 1MRSV
ǧ
ż 2I[JYRGXMSREPMX]EHHIHǧ
ż 2I[JYRGXMSREPMX]GERSJXIRFIGSRƻKYVIHXSFIRSXXYVRIHSRSVRSXYWIHMJXLEXMWǧ [LEXETEVXMGYPEVGPMIRXHIWMVIWǧ
ż )ZIV]QSRXLWǧ
Ɣ 6IZMWMSR
ǧ
ż &YKƻ\IWǧ
ż )ZIV]QSRXLW
SVQSVIJVIUYIRXP]EWRIIHIH
ǧ
8VEMRMRKc
-&-+VSYT[MPPTVSZMHIX[SFYWMRIWWHE]WSJSRWMXIXVEMRXLIXVEMRIVXVEMRMRKJSVVIPIZERXERHǧ MRXIVIWXIH&&&WXEJJFIJSVIPEYRGL;I[MPPEPWSTVSZMHIXLIRIGIWWEV]HSGYQIRXEXMSREW[IPPEWEǧ XIWXMRKWGVMTXJSVYWIHYVMRKXVEMRMRKERHXLEXGERFIVIYWIHPEXIV%HHMXMSREPXVEMRMRK[MPPFI TVSZMHIHJSVXLI[LSPIW]WXIQTVMSVXSE1ENSVVIPIEWIERHEWRIIHIHJSVRI[JIEXYVIWERHǧ [SVOƼS[WEJXIVE1MRSVVIPIEWIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 259 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
;.+81=.3(
.'.,7495
)IQSRWXVEXMSR8IWX.RWXERGIc
-&-+VSYT[MPPMQTPIQIRXERHQEOIEZEMPEFPIXSWIPIGX&&&WXEJJEHIQSRWXVEXMSRMRWXERGISJXLI 86%27-8EPIVXWW]WXIQ[MXLMRXLVIIGEPIRHEVHE]WSJXLITVSTSWEPWYFQMWWMSRHIEHPMRI8LIǧ W]WXIQ[MPPFIWIXYTYWMRK&&&HEXEZME&&&ƅWI\MWXMRK+8*7JIIH8LMW[MPPEPPS[WXEJJXSIRKEKIǧ [MXLXLIFEWIW]WXIQERHGVIEXIZEVMSYWX]TIWSJEPIVXWERHXIWXXLIZEVMSYWJIIHWERH%4-Wǧ SYXTYXF]XLIW]WXIQ-&-+VSYT[MPPOIITXLMWMRWXERGIVYRRMRKJSVEQMRMQYQSJWIZIRGEPIRHEVǧ HE]Wǧ
6YEPMX]&WWYVERGIERH6YEPMX](SRXVSPc
-&-+VSYTJSPPS[WEVMKSVSYWUYEPMX]EWWYVERGIERHUYEPMX]GSRXVSPTVSKVEQJSVMXW86%27-8EPIVXWǧ W]WXIQǧǧ
8LIUYEPMX]EWWYVERGITVSKVEQMRGPYHIWXLIJSPPS[MRK ǧ
Ɣ *SPPS[MRKEWXVYGXYVIHWSJX[EVIHIZIPSTQIRXERHGSHIVIZMI[TVSGIWWǧ Ɣ *SPPS[MRKMRHYWXV]FIWXTVEGXMGIWJSVWIGYVMX]ǧ ż %PP[IFXVEƽGMWIRGV]TXIHǧ
ż %PPTEWW[SVHWEVIIRGV]TXIHǧ
ż 7XVMGXƻVI[EPPWVYPIWXSSRP]EPPS[EYXLSVM^IHERHPMQMXIHEGGIWWXSXLIW]WXIQWǧ MRGPYHMRKWIVZIVWHEXEFEWIWETTPMGEXMSRWERH9-Wǧ Ɣ -RWXMXYXMRKEVSFYWXQSRMXSVMRKTVSKVEQǧ
ż 9WMRK468+JSVQSRMXSVMRKW]WXIQWMRGPYHMRKWIVZIVWHEXEFEWIWETTPMGEXMSRWǧ ERH9-Wǧ
ż 9WMRK%;7+YEVH(YX]XSHIXIGXXLVIEXWERHGSRXMRYSYWP]QSRMXSVXLIǧ 86%27-8EPIVXWW]WXIQJSVQEPMGMSYWEGXMZMX]ǧ
Ɣ 'SQQMXXMRKXSE7IVZMGI0IZIP%KVIIQIRX
70%

8LI70%MWMRGPYHIHMR%TTIRHM\)
8LMWǧ
MRGPYHIWGSQQMXQIRXXS
ǧ
ż 1EMRXEMRW]WXIQEZEMPEFMPMX]SJ

ǧ
ż 1SRMXSVXLIW]WXIQǧǧ
ż 6IWTSRWIERHVIWSPYXMSRXMQIWJSVMWWYIW
FEWIHSRXLIWIZIVMX]PIZIPSJXLIMWWYI
ǧ
ż )WGEPEXMSRTVSGIWWJSVVIWTSRHMRKXSMWWYIWǧ
ż 4IREPXMIWJSVRSXQIIXMRKXLIXIVQWSJXLI70% ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 260 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
[MJXP].RWMKLXW8VERWMX&REP]XMGW
)EWLFSEVHcc
7[MJXP]-RWMKLXWEREP]^IWERHZMWYEPM^IWQMPPMSRWSJHEXETSMRXWMRWIGSRHWXSLIPT]SYUYMGOP]ǧ PSGEXIERHVIWSPZITIVJSVQERGIMWWYIW-RXYMXMZIVITSVXWWYVJEGIEVIEWSJGSRGIVRERHEVIƼYMHP]ǧ GSRRIGXIHWLS[MRKRSXSRP]TVSFPIQEVIEWFYXEPWSKMZMRKGSPSVXSVSSXGEYWIWƂXLYWIUYMTTMRK TPERRIVWWGLIHYPIVWERHSTIVEXMSRWXIEQW[MXLXLIMRJSVQEXMSRXLI]RIIHXSQEOIQSVIIƽGMIRXǧ ERHIJJIGXMZIHIGMWMSRWǧǧ
/I]&IRIƻXW
ǧ
Ɣ (MWGSZIV[LIRERH[LIVISTIVEXMSREPMWWYIWSGGYVǧ Ɣ -RGVIEWIIƽGMIRG]ERHVIHYGISTIVEXMRKI\TIRWIWǧ Ɣ -RJSVQTPERRMRKERHWGLIHYPMRKTVSGIWWIW[MXLVIEP[SVPHMRWMKLXWǧ Ɣ 7IEQPIWWP]MRXIKVEXIW[MXLI\MWXMRKZILMGPIXVEGOMRKW]WXIQWǧǧ Ɣ 9RPMQMXIHRYQFIVSJYWIVEGGSYRXW
WXEJJXLVSYKLSYX&&&LEZIEGGIWWXSXLIMRJSVQEXMSRǧ XLI]RIIHSRER]HIZMGI[MXLMRXIVRIXEGGIWWǧ
Ɣ -RXYMXMZIIEW]XSYWIERHLMKLP]ZMWYEPVITSVXMRKEPPS[WER]SRIMR]SYVEKIRG]XSXVERWPEXIǧ HEXEMRXSEGXMSREFPIMRJSVQEXMSRǧ
Ɣ -QTVSZIXLITEWWIRKIVI\TIVMIRGI[MXLQSVIVIPMEFPIXVERWMXǧ /I]*IEXYVIW

Ɣ ;IFFEWIHEREP]XMGWXSSPXLEXPIZIVEKIWFMKHEXEXSTVSZMHI&&&[MXLVSFYWXLMWXSVMGEPǧ SRXMQITIVJSVQERGIERHLIEH[E]EHLIVIRGIVITSVXWǧ Ɣ (IXIVQMRIWTIGMƻGEPP][LIVIERH[LIRSRXMQITIVJSVQERGIERHLIEH[E]EHLIVIRGI MWWYIWEVISGGYVVMRK=SYGERHVMPPMRXSXLIHIXEMPWXSI\EQMRISRXMQITIVJSVQERGIF] ǧ
ż VSYXIǧǧ
ż WXSTEPSRKEVSYXIǧǧ
ż XMQISJHE]ERHǧǧ
ż HS[RXSXLIXVMTERHWXSTPIZIPǧ
Ɣ 4IVJSVQFIJSVIERHEJXIVWXYHMIWXSQIEWYVIXLIMQTEGXSJWIVZMGISVTSPMG]GLERKIW=SYǧ GERVYRSRXMQITIVJSVQERGIVITSVXWSZIVX[SHMJJIVIRXHEXIVERKIWERHMRWXERXP]ǧ HIXIVQMRIMJXLIGLERKI[EWWYGGIWWJYPǧ
Ɣ 6ITPE]LMWXSVMGEPZILMGPITSWMXMSRWEWIZIV]+47TSMRXMWWEZIHǧ Ɣ 7[MJXP]EGGYVEXIP]GEPGYPEXIWEGXYEPHITEVXYVIERHEVVMZEPXMQIWF]YWMRKPMZIZILMGPIǧ TSWMXMSRMRJSVQEXMSREPSRK[MXLLMWXSVMGEPXVEZIPXMQIW%HHMXMSREPP]7[MJXP]KIRIVEXIWQSVIǧ EGGYVEXISRXMQITIVJSVQERGIGEPGYPEXMSRWXLERMRHYWXV]EZIVEKIF]XVIEXMRKXLIǧ XIVQMRYWHMJJIVIRXP]XLERSXLIVWXSTWHYVMRKXLIVSYXI FIGEYWIXLIXIVQMRYWSRP]LEWERǧ
EVVMZEPFYXRSXEHITEVXYVI
ǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 261 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
Ɣ 7]WXIQGSRƻKYVEXMSRMWTYVIP]+8*7FEWIH[LMGLQIERWXLEXSRXMQITIVJSVQERGIǧ GEPGYPEXMSRWEVIVIPEXMZIXSXLIWEQIWGLIHYPIYWIHF]TEWWIRKIVWMR+SSKPI1ETWSVǧ SXLIVXVMTTPERRMRKETTPMGEXMSRW8LMWIRWYVIWXLEX]SYVTIVJSVQERGIQIXVMGWEVIEP[E]WMRǧ PMRI[MXLXLIXVYITEWWIRKIVI\TIVMIRGIǧ
Ɣ 9WIVWGERIEWMP]I\TSVXHEXEKIRIVEXIHF]7[MJXP]JSVEHHMXMSREPEREP]WMWMR1MGVSWSJXǧ )\GIP68EFPIEYSVSXLIVETTPMGEXMSRW=SYVHEXEMWSTIRERHEZEMPEFPIZME%4-SVJSVǧ HS[RPSEHǧ
(SPPIGXMRK
(SQFMRMRK:ILMGPI5SWMXMSR)EXE+VSQc
2YPXMTPISYVGIWc
7[MJXP]GERGSPPIGXERHGSQFMRIPSGEXMSRHEXEJVSQQER]WSYVGIW '%(%:0;M*M7]WXIQW+47ǧ
8VEGOIVWIXG
XSFIXXIVXVEGOZILMGPIPSGEXMSRWERHW]WXIQTIVJSVQERGI8LITPEXJSVQHSIWRSXǧ VIUYMVIER]TVSTVMIXEV]LEVH[EVIXSMHIRXMJ]ZILMGPIPSGEXMSRWQEOMRKMXƼI\MFPIERHJYXYVITVSSJ )ZIREWYRHIVP]MRKMRJVEWXVYGXYVIWYGLEW'%(%:0SVSRFSEVHLEVH[EVIMWQSHMƻIH7[MJXP]GERǧ GSRXMRYIXSSTIVEXIFIGEYWIMXGERMRGSVTSVEXIER]WSYVGI W
SJZILMGPITSWMXMSRHEXEMRVIEPXMQIǧ
%HHMXMSREPP]EW7[MJXP]GSPPIGXWQSVIHEXEJVSQQSVIWSYVGIWMXFIGSQIWQSVIEGGYVEXIEXǧ XVEGOMRKZILMGPIPSGEXMSRWERHTVIHMGXMRKJYXYVIEVVMZEPXMQIWǧ :ILMGPI&WWMKRQIRXc
%GGYVEXIGSRXMRYSYWZILMGPIEWWMKRQIRXMWGVYGMEPXSQEMRXEMRMRKHEXEUYEPMX];LMPI7[MJXP]ǧ VIGIMZIWEWWMKRQIRXHEXEXLVSYKL]SYVZEVMSYW%:0JIIHWF]QEXGLMRKFPSGOCMHWXSXLSWIMRXLIǧ +8*7[IEPWSYWIEREYXSQEXMGEWWMKRQIRXEPKSVMXLQ8LMWEPKSVMXLQHVEQEXMGEPP]MQTVSZIWXLIǧ UYEPMX]SJHEXEF]IRWYVMRKZILMGPIWWTIRHPIWWXMQIYREWWMKRIHERHVIQSZMRKXLIQ[LIRXLI]ǧ KSWMKRMƻGERXP]SJJVSYXI-XMWRSXEVITPEGIQIRXJSVJYPPEWWMKRQIRXHEXEXLVSYKLXLI%:0JIIHǧ =SYGERQERYEPP]GSRƻVQERHQEXGLZILMGPIEWWMKRQIRXWXLVSYKLEYWIVVIWXVMGXIHJIEXYVISJǧ XLI0MZI1ET1SHYPIǧǧ
4RKSMRK.RRSZEXMSRERH)IZIPSTQIRXc
7[MJXP]MWGSRXMRYEPP][SVOMRKXSEHHEHHMXMSREPJYRGXMSREPMX]ERHJIEXYVIWXSSYV-RWMKLXW1SHYPIW FEWIHSRXLIRIIHWSJSYVEKIRG]TEVXRIVW8LIVIEVIERYQFIVSJGYWXSQM^IHVITSVXWERHǧ EREP]WIWXLEXGERFITIVJSVQIHXLEXEVIRSX]IXJYPP]MRGSVTSVEXIHMRXSSYV-RWMKLXW1SHYPIW;I LEZI[SVOIH[MXLWIZIVEPEKIRGMIWSRJYVXLIVXIWXMRKERHVIƻRMRKERYQFIVSJTVSXSX]TIǧ EREP]XMGEPXSSPWXLEX[ILEZIEPVIEH]HIZIPSTIHERH[IXLMROXLEXWIZIVEPSJXLIWIQE]FISJ ZEPYIXS&&&8LIWIEVIJYVXLIVHIXEMPIHMRSYVHMWGYWWMSRSJXLI3R8MQI4IVJSVQERGIERH0MZIǧ 1ET1SHYPIW*SVEJYPPHIWGVMTXMSRSJSYVTVSHYGXLMWXSV]ERHXLIYTGSQMRKRI[VITSVXW[IEVI [SVOMRKSRTPIEWIWII8EF
5YEPMƻGEXMSRWERH)\TIVMIRGIǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 262 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
,55PE]FEGO2SHYPI
7MRGI7[MJXP]WXSVIWEPPLMWXSVMGEP+47MRJSVQEXMSRJVSQ]SYVZILMGPIW]SYGERIEWMP]VITPE]ER] QSQIRXMRXMQIXSVIZIEPLMWXSVMGEPWGLIHYPIEHLIVIRGIWTIIHWZILMGPITSWMXMSRWERHQSVIǧ *MKYVIFIPS[WLS[WLMWXSVMGEPZILMGPITSWMXMSRWJSVEWEQTPIVSYXI8LIWPMHIVEXXLIFSXXSQǧ SJXLIMQEKIGERFIHVEKKIHXSVITPE]ER]QSQIRXMRXMQI:ILMGPIERHVSYXIVITPE]WEVIǧ MQQIRWIP]LIPTJYPMRYRHIVWXERHMRKSRISJJSVW]WXIQEXMGTVSFPIQWHMWGSZIVIHMRXLI3R8MQIǧ 4IVJSVQERGIQSHYPIERHGEREPWSEMHMRHIFYKKMRKZEVMSYW+8*7MWWYIW3TIVEXMSRWXIEQWYWIǧ +474PE]FEGOJSVHVMZIVXVEMRMRKERHGYWXSQIVWIVZMGIERHWIGYVMX]TIVWSRRIPYWI+474PE]FEGOǧ XSUYMGOP]ERHIƽGMIRXP]MRZIWXMKEXIGSQTPEMRXWERHMRGMHIRXWǧǧ 7[MJXP]WXSVIWEPPSJ]SYVHEXEJSVIZIVWS]SYGEREP[E]WKSFEGOXSXLIƻVWXHE]SJMRXIKVEXMSRXSǧ VITPE]ERMRGMHIRX8LIHEXEMWEPWSEZEMPEFPIMQQIHMEXIP]EPPS[MRK]SYXSVITPE]IZIRXWEWVIGIRXǧ EWXLMVX]WIGSRHWEKS:MWYEPM^MRKEPPWXSVIH+47TMRKWLMKLPMKLXWSJJVSYXIZILMGPIWVSYXIǧ HIZMEXMSRWERHMWIWWIRXMEPJSVTVIGMWIVIGSRWXVYGXMSRSJIZIRXWJSVMRZIWXMKEXMSRWERHXVEMRMRK /I]*IEXYVIW

Ɣ )EWMP]VITPE]LMWXSVMGEP+47HEXEJSVIZIV]ZILMGPIMR]SYVRIX[SVOǧ Ɣ 5YMGOP]ERHIƽGMIRXP]VIWSPZIMWWYIWPMOIƈ1]FYWRIZIVWLS[IHYTƉERHƈ-PSWXERMXIQǧ FYX-ƅQRSXWYVI[LMGLFYWƉMRQMRYXIWǧ
Ɣ 1SRMXSVHVMZIVEHLIVIRGIXSHIXSYVWSVRI[VSYXIEPMKRQIRXWERHMQTVSZIHVMZIVXVEMRMRKǧ Ɣ :MWYEPM^IIZIV]+47TMRKJSVETPE]FEGOTIVMSHXSVIZIEPYRTPERRIHHIXSYVWHIPE]WERHǧ HMEKRSWIXVEGOIVMWWYIWǧ
Ɣ :MI[ZILMGPIWGSPSVIHGSHIHF]WGLIHYPIEHLIVIRGISVLIEH[E]EHLIVIRGIǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 263 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
+MKYVIGVIIRWLSXSJ,55PE]FEGO2SHYPIc CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 264 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
4R8MQI5IVJSVQERGI2SHYPIc
7[MJXP]ƅW3R8MQI4IVJSVQERGI1SHYPIMWEVSFYWXXSSPOMXJSVQSRMXSVMRKERHMQTVSZMRK]SYVǧ EKIRG]ƅWSRXMQITIVJSVQERGIFSXLW]WXIQ[MHIERHJSVMRHMZMHYEPVSYXIWǧǧ /I]*IEXYVIW

Ɣ 5YMGOP]MHIRXMJ]WTIGMƻGWXSTWERHXVMTWMQTEGXMRK]SYVSZIVEPPSRXMQITIVJSVQERGI 384
ǧ
EGVSWWEPPWXSTWRSXNYWXXMQITSMRXWǧǧ
Ɣ :MI[[LIRERH[LIVISTIVEXMSREPMWWYIWSGGYVEPSRKIZIV]VSYXIMR]SYVRIX[SVOǧ ǧ Ɣ 1EOIMRJSVQIHEHNYWXQIRXWXLEXMRGVIEWIWIVZMGIVIPMEFMPMX]ǧǧ Ɣ 4EVEQIXIVWEVIIEWMP]EHNYWXIHXSUYMGOP]TVSZMHIGYWXSQM^IHVITSVXWERHHMWTPE]WSJǧ MRJSVQEXMSR384GERFIHMWTPE]IHJSVWXSTWXMQITSMRXWSVƻVWXWXSTWSRP]ERHEPPS[EFPIǧ QMRYXIWIEVP]SVPEXIGEREPWSFIGYWXSQM^IHǧǧ Ɣ 5YMGOP]ERHIEWMP]WLEVIMRJSVQEXMSR[MXLQEREKIVWFSEVHQIQFIVWSXLIVWXEOILSPHIVWǧ ERHXLITYFPMGǧ
8LIGLEVXFIPS[MR*MKYVIHMWTPE]WEWYQQEV]SJ&&&ƅWSRXMQITIVJSVQERGIJSVEPPVSYXIWǧ HYVMRK[IIOHE]WJSVXLIQSRXLWSJ%YKYWX7ITXIQFIVERH3GXSFIV
I\GPYHMRKXLI0EFSVǧ
(E]LSPMHE]
WLS[MRKXLEX]SYGERUYMGOP]HIXIVQMRI]SYVƼIIXƅWWGLIHYPIEHLIVIRGIJSVER]HEXIǧ ERHXMQIVERKI6IHVITVIWIRXWIEVP]HITEVXYVIW]IPPS[VITVIWIRXWPEXIHITEVXYVIWERHKVIIRǧ VITVIWIRXWSRXMQIHITEVXYVIWǧ ǧ
+MKYVIGVIIRWLSXSJ4R8MQI5IVJSVQERGIYQQEV]cc CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 265 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
8LIFEVGLEVXFIPS[MR*MKYVIWLS[WXLIRYQFIVSJXMQIW SVTIVGIRXEKI
ZILMGPIWHITEVXǧ
IEVP]PEXISVSRXMQIVIPEXMZIXSXLITYFPMWLIHWGLIHYPIJSVIEGLVSYXIMR]SYVXVERWMXW]WXIQ8LIǧ TEVEQIXIVWJSVSRXMQITIVJSVQERGI
QMRYXIWIEVP]SVPEXI
GERFIWIXXS&&&ƅWHIƻRMXMSRSVǧ
EHNYWXIHEWHIWMVIH8LIGLEVXGERFIWSVXIHF]VSYXISVHIVSVF]TIVGIRXEKIIEVP]PEXISV SRXMQI,SZIVMRKSZIVEFEVMRXLIGLEVXWLS[WHIXEMPIHMRJSVQEXMSRJSVXLEXVSYXI 2SXIXLEXXLIǧ
WGVIIRWLSXMR*MKYVIWLS[WSRP]ETSVXMSRSJXLIGLEVXXLEXGERFIZMI[IHZMEXLISRPMRIǧ HEWLFSEVH
3RXMQITIVJSVQERGIGEREPWSFIHMWTPE]IHJSVXMQITSMRXWSRP]SVXLIƻVWXWXSTSRP]ǧǧ +MKYVIGVIIRWLSXSJ4R8MQI5IVJSVQERGIYQQEV]F]7SYXIc 3RXMQITIVJSVQERGIVITSVXWGERFIKIRIVEXIHJSVERMRHMZMHYEPVSYXIXSHIXIVQMRI[LMGLWXSTWǧ EPSRKXLIVSYXIEVIGEYWMRKHITEVXYVIWXSJEPPELIEHSVFILMRHXLITSWXIHWGLIHYPI8LIWGLIHYPIǧ EHLIVIRGIGLEVXWLS[RMR*MKYVIHMWTPE]WXLISRXMQITIVJSVQERGIJSVIEGLWXSTEPSRKEǧ TEVXMGYPEVVSYXI=SYGERUYMGOP]HIXIVQMRI[LMGLWXSTWLEZIIEVP]HITEVXYVIMWWYIW VIH
ERHǧ
[LMGLXIRHXSVYRPEXI
]IPPS[
;LIXLIVEZILMGPIMWIEVP]SVPEXIMWQIEWYVIHF][LIRMXHITEVXWǧ XLIWXSTI\GITXJSVXLIPEWXWXST[LMGLMWQIEWYVIHF]EVVMZEPXMQI 2SXIXLEXXLIWGVIIRWLSXMRǧ
*MKYVIWLS[WSRP]ETSVXMSRSJXLIGLEVXXLEXGERFIZMI[IHZMEXLISRPMRIHEWLFSEVH ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 266 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
+MKYVIGVIIRWLSXSJ7SYXI1IZIP4R8MQI5IVJSVQERGIF]XSTc %HHMXMSREPP] MJ ]SY[MWL XS KEXLIV QSVI MRJSVQEXMSREFSYX XLI TIVJSVQERGI SJ E TEVXMGYPEV VSYXI ]SYGERZMI[ XLI SRXMQI TIVJSVQERGI HMWXVMFYXMSREW WLS[RMR*MKYVI 8LMW VITVIWIRXW LS[ IEVP] SV PEXI ZILMGPIW HITEVX EPPS[MRK ]SYXS YRHIVWXERH XLI WIZIVMX] SJ MHIRXMƻIH SRXMQI TIVJSVQERGI MWWYIW 8LI \E\MW WLS[W XLI RYQFIV SJ QMRYXIW IEVP] SV PEXI XLEX XLI ZILMGPI HITEVXIH VIPEXMZI XS XLI TYFPMWLIH WGLIHYPI ERH XLI ]E\MW VITVIWIRXW XLI RYQFIV SJ WXSTW XLEX SGGYVVIH JSV IEGL HITEVXYVI XMQI 6IH GSPYQRW VITVIWIRX IEVP] HITEVXYVIW ]IPPS[ GSPYQRW VITVIWIRX PEXI HITEVXYVIW ERH KVIIRGSPYQRW VITVIWIRX SRXMQI HITEVXYVIW +MKYVI
GVIIRWLSXSJ7SYXI1IZIP4R8MQI5IVJSVQERGI-MWXSKVEQc CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 267 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
7GLIHYPIEHLIVIRGIHEXEGEREPWSFIHMWTPE]IHF]XMQISJHE]8LIGLEVXWLS[RFIPS[MR*MKYVI
WLS[WLS[EVSYXIƅWSRXMQITIVJSVQERGIGERFIMQTEGXIHF]XLIXMQISJHE]8LI\E\MWǧ VITVIWIRXWXLIXMQISJHE]ERHXLI]E\MWMRHMGEXIWXLIRYQFIVSJHITEVXYVIW*SVXLMWTEVXMGYPEVǧ GLEVX[ILEZIETTPMIHEƻPXIVXSSRP]WLS[IEVP]HITEVXYVIWWSXLEX[IQE]HIXIVQMRI[LIRǧ ZILMGPIWXIRHXSVYRIEVP]ERH[LIVIXLIVIQE]FIXSSQYGLWPEGOMRXLIWGLIHYPI;IGERIEWMP]ǧ WIIXLEXIEVP]HITEVXYVIWEVILETTIRMRKXLVSYKLSYXXLIHE]FYXEVIQSVITVSRSYRGIHMRXLIǧ EJXIVRSSRERHIZIRMRKǧǧ
+MKYVI
GVIIRWLSXSJ7SYXI1IZIP4R8MQI5IVJSVQERGIF]8MQISJ)E]c 0EWXP]SRXMQITIVJSVQERGIGERFIZMI[IHMREXEFPIGLEVXJSVQEXJSVEPPXVMTWSREVSYXIHYVMRKEǧ TEVXMGYPEVHE])EGLGSPYQRMRXLIJSPPS[MRKXEFPI WII*MKYVI

HMWTPE]WIZIV]WXSTEPSRKXLIǧ
VSYXIERHVS[WVITVIWIRXIZIV]XVMTPMWXIHMRXLI+8*7WGLIHYPIHEXE%KEMR]IPPS[GIPPWMRHMGEXIǧ PEXIHITEVXYVIWERHVIHGIPPWMRHMGEXIIEVP]HITEVXYVIW;LMXIGIPPWMRHMGEXISRXMQIHITEVXYVIWǧ ERHIQTX]GIPPWVIƼIGXWXSTWRSXWGLIHYPIHSRETEVXMGYPEVXVMT1MWWMRKXVMTWEVIMRHMGEXIHEW [IPPQIERMRKXLEXIMXLIVRS%:0HEXE[EWTVSZMHIHSVXLIXVMT[EWRSXGSQTPIXIH;IGERIEWMP]ǧ WIIXLIXVMTWWXSTWZILMGPIWERHXMQISJHE][LIVIMWWYIWSGGYV 4PIEWIRSXIXLEXXLIWGVIIRǧ
WLSXSRP]HMWTPE]WETSVXMSRSJXLIWGLIHYPIXLEXGERFIZMI[IHZMEXLISRPMRIHEWLFSEVH ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 268 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
+MKYVI
GVIIRWLSXSJ7SYXI1IZIP4R8MQI5IVJSVQERGIF])EMP]GLIHYPIc 8LIGYVVIRX3R8MQI4IVJSVQERGI1SHYPIEPPS[WYWIVWXSEREP]^ISRXMQITIVJSVQERGIJSVEPPǧ VSYXIWSVMRHMZMHYEPVSYXIW7[MJXP]GEREPWSTVSZMHIGYWXSQM^IHKVSYTMRKWSJVSYXIWWSXLEXǧ SRXMQITIVJSVQERGIGERFIEREP]^IHJSVEWYFWIXSJTEVXMGYPEVVSYXIWǧǧ -IEH[E]W2SHYPIc
7MQMPEVXSXLI3R8MQI4IVJSVQERGI1SHYPIXLI,IEH[E]WQSHYPIKMZIW]SYE[E]XSUYMGOP]ǧ YRHIVWXERHLS[[IPP]SYVLMKLJVIUYIRG]VSYXIWEVIEHLIVMRKXSWGLIHYPIHLIEH[E]Wǧǧ /I]*IEXYVIW

Ɣ 5YMGOP]ƼEKTVSFPIQEVIEWF]GSQTEVMRKEGXYEPLIEH[E]W[MXLWGLIHYPIHLIEH[E]Wǧ MRGPYHMRKJYPP]GYWXSQM^EFPIHIƻRMXMSRWSJFYRGLMRKERHKETTMRKǧ Ɣ 5YMGOP]MHIRXMJ]XLII\EGXXMQIWSJHE]ERHTPEGIWEPSRK]SYVVSYXIW[LIVIZILMGPIWTEGMRKǧ MWWYIWX]TMGEPP]EVMWIǧǧ
Ɣ %REP]^ILS[EHHMXMSREPH[IPPXMQISVSXLIVSTIVEXMSREPWXVEXIKMIWGSYPHLIPTVIHYGIǧ FYRGLMRKERHKETTMRKǧ
,IEH[E]EHLIVIRGIGERFIEWWIWWIHJSVEPPVSYXIWEW[IPPEWJSVMRHMZMHYEPVSYXIWERH]SYGER WIXXLITEVEQIXIVWXSHMWTPE]SRP]QSVIJVIUYIRXVSYXIWERHXVMTW,IEH[E]TIVJSVQERGIǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 269 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
HIƻRMXMSRWJSVKETTMRKERHFYRGLMRKGEREPWSFIGYWXSQM^IHERHWIXEWIMXLIVEHIƻRIHEQSYRXǧ SJXMQISVEWETIVGIRXEKISJXLIWGLIHYPIHLIEH[E]*MKYVIFIPS[WYQQEVM^IWXLIǧ LIEH[E]EHLIVIRGIJSVEPPSJ&&&ƅWVSYXIWXLEXLEZIXVMTW[MXLEWGLIHYPIHLIEH[E]SJǧ QMRYXIWSVPIWW6SYXIWEVIWSVXIHWYGLXLEXXLSWI[MXLXLIKVIEXIWXRYQFIVSJHITEVXYVIWEVIEXǧ XLIXSTǧǧ
+MKYVIGVIIRWLSXSJ-IEH[E]&HLIVIRGIYQQEV]JSV&PP7SYXIWc *SVMRHMZMHYEPVSYXIWLIEH[E]EHLIVIRGIGERFIJYVXLIVEREP]^IHF]WXSTERHF]XLIXMQISJHE]ǧ 8LIMQEKIFIPS[MR*MKYVIWLS[WXLITIVGIRXEKISJHITEVXYVIWJVSQIEGLWXSTXLEX[IVIǧ IMXLIVFYRGLIHKETTIHSVEWI\TIGXIH7XSTWGERFIWSVXIHMRSVHIVERHGEREPWSFIWSVXIHF]ǧ XLITIVGIRXEKISJFYRGLMRKERHKETTMRKSFWIVZIH 4PIEWIRSXIXLEXXLIWGVIIRWLSXSRP]ǧ
HMWTPE]WETSVXMSRSJXLIWGLIHYPIXLEXGERFIZMI[IHZMEXLISRPMRIHEWLFSEVH ǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 270 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
+MKYVIGVIIRWLSXSJ7SYXI1IZIP-IEH[E]&HLIVIRGIF]XSTcc ,IEH[E]EHLIVIRGIGEREPWSFIEREP]^IHF]XMQISJHE]*MKYVIFIPS[WLS[W[LIRǧ FYRGLMRKERHKETTMRKMWSGGYVVMRKQSWXSJXIRSR6SYXI3YXFSYRH JSVXLSWIXVMTW[MXLǧ
LIEH[E]WSJQMRYXIWSVPIWW
4EVEQIXIVWGERFIIEWMP]EHNYWXIHXSGSZIVPSRKIVXMQITIVMSHW

QYPXMTPIHE]W[IIOWSVQSRXLW
ERHWTIGMƻGXMQIWSJHE]ERHHE]WSJXLI[IIOǧǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 271 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
+MKYVIGVIIRWLSXSJ7SYXI1IZIP-IEH[E]5IVJSVQERGIF]8MQISJ)E]c 7YR8MQIW2SHYPIc
7[MJXP]GERLIPT]SYIEWMP]GSQTEVIEGXYEPVYRXMQIWVIPEXMZIXSFSXLXLIWGLIHYPIHVYRXMQIERHǧ RI\XXVMTWXEVXXMQIXSQSRMXSV]SYVWGLIHYPMRKEGGYVEG]-JWGLIHYPIHVYRXMQIWEVIXSSPSRKXLIVIǧ QE]FIXSSQYGLWPEGOMRXLIWGLIHYPI[LMGLGERMRGVIEWI]SYVSTIVEXMRKFYHKIXERHRIKEXMZIP]ǧ MQTEGXXLITEWWIRKIVI\TIVMIRGI
PSRKXVMTXMQIW
,S[IZIVMJ]SYVWGLIHYPIHVYRXMQIMWXSSǧ
WLSVX]SYGERRIKEXMZIP]MQTEGXHVMZIVWF]VIHYGMRKXLIMVEPPSGEXIHPE]SZIVSVHIEHLIEHXMQIǧ 7[MJXP]LIPTW]SYMRWXERXP]GSQTEVIEGXYEPTIVJSVQERGIZIVWYWWGLIHYPIHTIVJSVQERGIǧ /I]*IEXYVIW

Ɣ 'VIEXIWGLIHYPIMQTVSZIQIRXWFEWIHSRLMWXSVMGEP+47VIGSVHWERHEGXYEPTIVJSVQERGIǧǧ Ɣ )EWMP]ZMWYEPM^IERHGSQQYRMGEXIMQTEGXWSJWGLIHYPIGLERKIWWXSTVIPSGEXMSRXVERWMXǧ WMKREPTVMSVMX]ERHSXLIVMRJVEWXVYGXYVITVSNIGXWǧ Ɣ -RWXERXP]KIRIVEXISTXMQM^IHVYRXMQIWWYKKIWXMSRWFEWIHSRLMWXSVMGEPXVEZIPXMQIǧ HMWXVMFYXMSRWXSQE\MQM^ITSXIRXMEPSRXMQITIVJSVQERGIǧ Ɣ -RWXERXP]HIXIVQMRIXLIMQTEGXSJH[IPPXMQISRXSXEPVYRXMQI5YMGOP]ƻRHXVMTWXLEXǧ I\GIIHVIGSZIV]XMQISVLEZIYRRIGIWWEV]WPEGOXSIRWYVIVIPMEFPIWGLIHYPIWǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 272 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
1ER]EKIRGMIWLEZIYWIH6YR8MQIWXSUYMGOP]ERHIƽGMIRXP]EWWIWWVYRRMRKXMQIEGVSWWEPPǧ VSYXIWERHMHIRXMJ]VSYXIWXLEXJVIUYIRXP]VYRWLSVXIVXLERXLII\TIGXIHVYRRMRKXMQI0MOIXLIǧ SXLIV7[MJXP]-RWMKLXWQSHYPIWXLMWEREP]WMWGERFIGYWXSQM^IHXSEWWIWWGIVXEMRXMQITIVMSHWǧ ERHXMQIWSJHE]
SVEPPHE]
8LIHIJEYPXTEVEQIXIVWJSVMHIRXMJ]MRKWLSVXIVSVPSRKIVVYRRMRK XMQIWEVIXLVIIQMRYXIWWLSVXIVSVXLVIIQMRYXIWPSRKIVXLERXLIWGLIHYPIHVYRXMQIERHXLIWIǧ GERFIEHNYWXIHEWHIWMVIH*MKYVIWLS[WEWRETWLSXSJVYRRMRKXMQIWF]VSYXIWJSVXLIǧ TIVMSHFIX[IIR3GXSFIVERH3GXSFIV

I\GPYHMRKLSPMHE]W
JSV[IIOHE]W,SZIVMRKSZIVǧ
EFEVMRXLIGLEVXFVMRKWYTHIXEMPIHMRJSVQEXMSREFSYXXLEXTEVXMGYPEVVSYXIEWWLS[RMRXLI ƻKYVIǧǧ
+MKYVIGVIIRWLSXSJ]WXIQ1IZIP7YR8MQI&REP]WMWc -R*MKYVIFIPS[XLI7[MJXP]6YR8MQIQSHYPIWLS[WXLIEGXYEPVYRXMQIJSVERMRHMZMHYEPǧ VSYXIFVSOIRMRXSXLVIIGSQTSRIRXW[MXLXLIKVIIRPMRIMRHMGEXMRKƈWGLIHYPIHXVEZIPXMQIƉERHXLIǧ SVERKIPMRIWLS[MRKXLIƈRI\XXVMTWXEVXXMQIƉ8LI\E\MWMWQMRYXIWERHXLI]E\MWMWIEGLXVMT ǧ
0MKLX&PYIƈƻ\IHXVEZIPXMQIƉ
XLIQMRMQYQXVEZIPXMQI[LMPIXLIZILMGPIMWMRQSXMSR8LMWǧ MWXLIEPPKVIIRPMKLXWGIREVMSXLEXVITVIWIRXWXLIXLTIVGIRXMPISJXVMTXVEZIPXMQIWǧ (EVO&PYIƈZEVMEFPIXVEZIPXMQIƉ
XLIEHHMXMSREPXMQIWTIRXMRQSXMSRFI]SRHXLIƻ\IHǧ XVEZIPXMQIEWMQTEGXIHF]XVEƽGHIXSYVWVIHPMKLXWIXGǧ 4YVTPIƈH[IPPXMQIƉ
XLIXMQIZILMGPIWWTIRHWXEXMSREV][MXLMRGPSWITVS\MQMX]XSEVSYXIǧ WXSTǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 273 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
8LIWIHEXEZMWYEPM^EXMSRWGERFIYWIHXSMRWXERXP]EREP]^IWGLIHYPIIƽGMIRG]EGVSWWXLSYWERHWǧ SJXVMTWǧ
+MKYVIGVIIRWLSXSJ7SYXI1IZIP7YR8MQI&REP]WMWc -REHHMXMSRXSXLIGLEVXEFSZIMXGERFIMQTSVXERXXSWIILS[IEGLWXSTGSRXVMFYXIWXSXLIXSXEPǧ VYRRMRKXMQISJXLIXVMT8LIJSPPS[MRKHEXEZMI[KMZIWEWXSTPIZIPFVIEOHS[RSJXVEZIPXMQIWǧ FIX[IIRWIKQIRXWEW[IPPEWXSXEPVYRXMQI8LMWZMI[MWTEVXMGYPEVP]ZEPYEFPIJSVMRJVEWXVYGXYVISVǧ XVERWMXTVMSVMX]TVSNIGXW[LIVIMXMWMQTSVXERXXSQIEWYVIXLIMQTEGXSJEGXMSRWWYGLEWWXSTǧ STXMQM^EXMSRXVERWMXWMKREPTVMSVMX]ERHUYIYINYQTSVHIHMGEXIHFYWPERIW=SYGERMRWXERXP]ǧ HIXIGX[LIVIWPS[HS[RWERHTIVJSVQERGIMWWYIWEVISGGYVVMRK%HHMXMSREPP]EW]SYQEOIǧ MRJVEWXVYGXYVIMRZIWXQIRXW]SYGERUYMGOP]TIVJSVQFIJSVIEJXIVWXYHMIWXSFIXXIVYRHIVWXERHXLIǧ MQTEGXSJXLSWIGLERKIWSRFSXLXVEZIPERHH[IPPXMQIW%WWLS[RMR*MKYVIFIPS[VYRXMQIWǧ GSQTEVMWSRGEREPWSFIYWIHXSWIILS[ZILMGPIVYRXMQIWQE]FIEJJIGXIHF]WIEWSREPXVEƽGǧ VYRXMQIWJSV6SYXI[IVIKIRIVEPP]JEWXIV[IIOIRHWZW[IIOHE]Wǧǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 274 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
+MKYVIGVIIRWLSXSJ7SYXI1IZIP7YRXMQI(SQTEVMWSRc 0EWXP] XLI 6YRXMQIW 1SHYPI TVSZMHIW ER EREP]WMW SJ EGXYEP ZIVWYW WGLIHYPIH VYRXMQIW ERH WYKKIWXW WGLIHYPI QSHMƻGEXMSRW XLEX GSYPH TSXIRXMEPP] MQTVSZI SRXMQI TIVJSVQERGI JSV E TEVXMGYPEV VSYXI *MKYVI WLS[W E TEVXMEP ZMI[ SJ WYKKIWXIH VYRXMQIW JSV 6SYXI 8LI VIH RYQFIVW MRHMGEXI XLI GYVVIRX VYRRMRK XMQIW HIXIGXIH MRXLI +8*7 FIX[IIRXMQITSMRXW ERH XLI FPEGO SRIW VITVIWIRX 7[MJXP]ƅW STXMQM^IH WYKKIWXMSRW 8LIWI WYKKIWXMSRW GERIEWMP] F] I\TSVXIH MRGWZ JSVQEX JSV MQTSVX MRXS WXERHEVH WGLIHYPMRK WSJX[EVI ERH WMKRMƻGERXP] WTIIH YT XLI TVSGIWW SJ VIWGLIHYPMRK VSYXIW
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 275 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
+MKYVIGVIIRWLSXSJYKKIWXIH7YR8MQIWc
6YRXMQIWGERFIJYVXLIVEREP]^IHERHEHNYWXIHFEWIHSRXLIHMWXVMFYXMSRERHTIVGIRXMPIWSJǧ VYRRMRKXMQIWJSVMRHMZMHYEPXVMTW*MKYVIWLS[WXLIHMWXVMFYXMSRSJVYRXMQIWJSVFSXLǧ MRHMZMHYEPHMWXVMFYXMSRERHTIVGIRXMPIJSV6SYXIHYVMRKXLIWEQIXMQITIVMSH8LMWMRJSVQEXMSRǧ EPPS[WWGLIHYPIVWXSUYMGOP]EWWIWWXMQIFERHWERHWGLIHYPIWJSVMRHMZMHYEPVSYXIWǧǧ CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 276 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
+MKYVI
GVIIRWLSXSJ7YR8MQIW)MWXVMFYXMSRWERH5IVGIRXMPIW CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 277 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
TIIH2ET2SHYPIc
8LI7TIIH1ET1SHYPIIREFPIW]SYXSUYMGOP]ZMWYEPM^IZILMGPIWTIIHWERHH[IPPXMQIWEGVSWWǧ ER]GSVVMHSVERHSZIVER]XMQITIVMSH8LMWMWTEVXMGYPEVP]YWIJYPXSƻRH[LIVIZILMGPIWTIIHWEVIǧ WPS[MRKHS[RWSXLEX]SYGERJSGYW]SYVTPERRMRKIJJSVXWSRXLIVMKLXVSYXIWERHVSEH[E]ǧ WIKQIRXW=SYHSRƅXEP[E]WLEZIXSMRZIWXMREPEVKITVSNIGXGSZIVMRKERIRXMVIVSYXIMXGERSJXIRǧ FIQSVIMQTEGXJYPXSJSGYWSROI]TVSFPIQEVIEWERHMRXIVWIGXMSRWǧǧ /I]*IEXYVIW

Ɣ *MRHVSYXIWIKQIRXWERHMRXIVWIGXMSRWGEYWMRKEZSMHEFPITIVJSVQERGIMWWYIWǧ Ɣ 'VIEXIMRXYMXMZIZMWYEPM^EXMSRWSJZILMGPIWTIIHWERHH[IPPXMQIWJSVER]VSYXIERHǧ HMVIGXMSRǧ
Ɣ 5YERXMJ]ERHGSQQYRMGEXIXLIMQTEGXSJMRJVEWXVYGXYVITVSNIGXWSRZILMGPIWTIIHWERHǧ H[IPPXMQIWǧ
7MQMPEVXSXVEHMXMSREPXVEƽGZMI[WJSYRHMR+SSKPI1ETWERHSXLIVQETTMRKETTPMGEXMSRWXLIǧ ZILMGPIWTIIHQSHYPIZMWYEPM^IWWTIIHWSREVSYXIXLVSYKLEWMQTPIGSPSVGSHI7IKQIRXW[MXLǧ JEWXIVZILMGPIWTIIHWEVIGSPSVIHKVIIRQSHIVEXIWTIIHWMR]IPPS[ERHWPS[IVWIKQIRXWMRVIHǧ EWWLS[RMR*MKYVI
FIPS[=SYGERQSHMJ]XLITEVEQIXIVWJSVXLIWTIIHPIKIRHXSLMKLPMKLXǧ IMXLIVWPS[IVSVJEWXIVEZIVEKIWTIIHWSREVSYXI8LIKVE]GMVGPIWVITVIWIRXWXSTWERHXLIWM^ISJǧ XLIGMVGPIMRHMGEXIWXLIEZIVEKIH[IPPXMQI=SYGERSFXEMRQSVIHIXEMPIHMRJSVQEXMSREFSYXEWXSTǧ SVVSYXIWIKQIRXF]GPMGOMRKSRMXǧǧ
0MOIEPP7[MJXP]QSHYPIW]SYGERQIEWYVILS[ZILMGPIWTIIHWGLERKISZIVXMQI8LMWMWǧ TEVXMGYPEVP]YWIJYPJSVQIEWYVMRKLS[TIVJSVQERGIMWGLERKMRKSZIVXMQI3RGI]SYQEOIEǧ WGLIHYPISVMRJVEWXVYGXYVIGLERKI]SYGERMQQIHMEXIP]FIKMRXSQIEWYVIERHUYERXMJ]MXWǧ IJJIGXMZIRIWWǧǧ
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 278 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
+MKYVI
GVIIRWLSXSJ7SYXI1IZIPTIIH2ETcc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQcc

(MX]SJERXE2SRMGE'MK'PYI'YW '''5VSNIGX.)
DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 279 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8 ;.+81=.3(
.'.,7495
8VEMRMRK5PERJSV7IEP8MQI'YW&VVMZEP
5VIHMGXMSRWERH&REP]XMGWXS.QTVSZI
IVZMGI6YEPMX]ERH7IPMEFMPMX]
7[MJXP]TVMHIWMXWIPJSRTVSZMHMRKERMRXYMXMZIIEW]XSYWIHIWMKRXLEXQEOIWXVEMRMRKEZEPYEFPIǧ EHHMXMSRFYXRSXEVIUYMVIHTEVXSJIEGLYWIVƅWSRFSEVHMRK8VEMRMRKMWGSRHYGXIHF]SYVXIEQSJǧ LMKLP]I\TIVMIRGIH'YWXSQIV7YGGIWW1EREKIVWERH[MPPFIPIHERHGSSVHMREXIHF]XLIǧ HIWMKREXIH'YWXSQIV7YGGIWW4VSNIGX1EREKIV;ITVSZMHIEZEVMIX]SJXVEMRMRKVIWSYVGIW ǧ
Ɣ 3RISRSRIERHKVSYTXVEMRMRKWGSRHYGXIHZMEZMHISGSRJIVIRGI[MXLPMZIWGVIIRWLEVMRKǧ SRYWIVƅWS[RGSQTYXIVWǧ
Ɣ 4VIWIRXEXMSRWX]PIXVEMRMRKWZMEZMHISGSRJIVIRGIXSPEVKIKVSYTWǧ Ɣ -RTIVWSRSRWMXIXVEMRMRKXSKVSYTWSJER]WM^ILERHWSR[MXLYWIVWƅHIZMGIWǧ Ɣ %HLSGXVEMRMRKWYTTSVXJSVRI[SVVIXYVRMRKYWIVWǧ Ɣ 4VSNIGXSVSFNIGXMZIFEWIHXVEMRMRKWJSVWTIGMƻGYWIVWSVXIEQWFEWIHSRXLIMVRIIHWǧ Ɣ 6IGSVHIHZMHISXVEMRMRKWXLEXGERFIWLEVIHSVLSWXIHMRXIVREPP]EX&&&ǧ 0EWXP]XLI7[MJXP](EWLFSEVHGSRXEMRWEƈ*VIUYIRXP]%WOIH5YIWXMSRWƉVIWSYVGIPMFVEV]GLEXǧ WYTTSVXXSGSRXEGXE'YWXSQIV7YGGIWW1EREKIV
RSXEFSX
ERHSJGSYVWIYWIVWGEREP[E]Wǧ
VIEGLSYXXSXLIMVHIWMKREXIH4VSNIGX1EREKIVǧǧ ;ILMKLP]VIGSQQIRHXVEMRMRKJSVMRXIVREPƈXVEMRIVWƉERH&&&WXEJJ[LS[MPPFIWYTTSVXMRKSXLIVǧ YWIVWMRGPYHMRKVIWTSRWIWXSGSQQSRMWWYIWXLEXQE]EVMWI8VEMRMRKERHSRWMXIWIWWMSRW[MPPǧ FIGSSVHMREXIHERHPIHF]XLI4VSNIGX1EREKIVEWWMWXIHF]SXLIVQIQFIVWSJXLI7[MJXP]XIEQǧǧ (ITIRHMRKSRXLIRYQFIVSJHIWMVIHYWIVW[IVIGSQQIRHEXPIEWXX[S
HE]WSJMRTIVWSRǧ
XVEMRMRKXSIRWYVIEPPHITEVXQIRXWEVIIUYMTTIHXSFIKMRKIXXMRKZEPYISYXSJ7[MJXP]MQQIHMEXIP] 8LMW[MPPFIHIXIVQMRIH[MXLXLI4VSNIGX1EREKIVHYVMRKXLIOMGOSJJGEPPSVQIIXMRK0MZIERHǧ VIGSVHIHSRPMRIXVEMRMRKQEXIVMEPW[MPPFIEZEMPEFPIXS&&&XLVSYKLXLI4VSNIGX1EREKIVEXER]ǧ XMQIǧ
cc
CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCǧ 5VSTSWEPJSV7IEP8MQI&VVMZEP5VIHMGXMSR&PIVXMRKERH&REP]XMGW]WXIQ (MX]SJERXE2SRMGE'MK'PYI'YW
'''5VSNIGX.)c

DocuSign Envelope ID: 62420B8C-E7F5-4120-AAAB-B0569A11EB9B

4.C.c
Packet Pg. 280 Attachment: 2020-05-18_Swiftly_Executed (7424 : Approve Third Modification of Contract with Swiftly, Ltd. for Real Time Bus Arrival
87&)**(7*8
.QTPIQIRXEXMSR5PERJSV7IEP8MQI
'YW&VVMZEP5VIHMGXMSRWERH&REP]XMGWXS
.QTVSZIIVZMGI6YEPMX]ERH7IPMEFMPMX]
8LIJSPPS[MRKXEFPITVSZMHIWERSZIVZMI[SJXLITVSGIWWERHXMQIPMRIJSVWIXYTERHGSRƻKYVEXMSR *VSQWXEVXXSƻRMWLXLIIRXMVIWIXYTERHGSRƻKYVEXMSRTVSGIWWGERXEOIFIX[IIRIMKLX

Santa Monica City CouncilJanuary 27, 2026

Santa Monica City Council
January 27, 2026