lan
Santa Monica Department
of Transportation
Short Range
Transportation P
FY 2025-27
This Short Range
Transportation Plan (SRTP)
update is prepared in
accordance with the Los
Angeles County Metropolitan
Transportation Authority
(Metro) and Federal Transit
Administration (FTA)
planning requirements.
2 DOT | Short Range Transportation Plan FY 2025-27
Table of Contents
MESSAGE FROM THE DIRECTOR...................................................................................... 4 INTRODUCTION ...................................................................................................................... 5 SECTION I: DEPARTMENT OF TRANSPORTATION
(MOBILITY, PARKING, TRANSIT)...................................................................................... 7 MOBILITY DIVISION ............................................................................................................... 8 Recent Projects .............................................................................................................9 Planned Technology Improvements .................................................................9 PARKING DIVISION............................................................................................................... 10 Recent Projects .............................................................................................................11 Upcoming Initiatives ...................................................................................................11 TRANSIT DIVISION ............................................................................................................... 12 ROUTE INFORMATION........................................................................................................ 13 SERVICE AREA, MAPS & SCHEDULES .......................................................................... 13 SERVICE CHANGES SINCE LAST SRTP........................................................................ 14 PLANNED SERVICE CHANGES........................................................................................ 15 Brighter Blue Five-Year Service Plan ............................................................... 16 Transit Service Guidelines ..................................................................................... 18 FIFA World Cup 26 and LA28 Olympic and Paralympic Games ...... 19 FLEET AND FACILITY IMPROVEMENTS....................................................................... 20 Bus Purchases.............................................................................................................. 21 SB1 State of Good Repair........................................................................................ 21 Zero Emissions Infrastructure Master Plan.................................................. 22 IMPLEMENTATION OF NEW TECHNOLOGIES ......................................................... 23 Automated Bus Lane Enforcement................................................................. 24 Computer Aided Dispatch/Automatic Vehicle Locator ...................... 24 Modernized Onboard Safety and Video Recording System ............. 25 Vehicle and Operator Scheduling System................................................... 26 Optimizing Resource Management ............................................................... 26 AMERICANS WITH DISABILITIES ACT......................................................................... 28 REGIONAL COORDINATION .......................................................................................... 29 REDUCING PASSENGER TRAVEL TIME ....................................................................... 30 IMPROVING CUSTOMER INFORMATION SERVICES ............................................. 32 IMPROVING PASSENGER TRAVEL EXPERIENCE & SAFETY............................... 34 Fare Programs and Payment Innovations................................................... 35 Better Blue Bus Stops Program.......................................................................... 36 Safety and Security.................................................................................................. 37 Community Engagement .................................................................................... 39 SECTION II: TRANSIT FINANCIAL & OPERATIONAL TABLES ............................. 41 TABLE L-1: CURRENT FARE STRUCTURE FY2026 ................................................... 42 TABLE L-2: FLEET INVENTORY ........................................................................................ 43 TABLE L-3: HISTORICAL AND PROJECTED FLEET CHARACTERISTICS........ 44 TABLE L-4: HISTORICAL AND PROJECTED FINANCIAL STATUS ..................... 45 TABLE L-5: TRANSIT PERFORMANCE MEASURES REPORT............................... 47 TABLE L-6: PERFOMANCE AUDIT FOLLOW-UP...................................................... 48 TABLE L-7: FY2025-27 SUMMARY OF CAPITAL PROJECTS ............................ 49 3 DOT | Short Range Transportation Plan FY 2025-27
MESSAGE FROM
THE DIRECTOR
The Santa Monica Department of Transportation is redefining mobility across the region by promoting safe, reliable, convenient, sustainable, and accessible travel options for all.
We are committed to building a transportation network that advances community needs and values, guided by innovation and excellence in planning, design, user experience,
sustainability, and safety.
Since the COVID-19 pandemic, we have reimagined our Big Blue Bus system to make every journey seamless and
welcoming, ensuring our services can support major events such as the 2026 FIFA World Cup, 2027 Super Bowl, and the 2028 Olympic and Paralympic Games. We are strengthening our operations to meet today’s demands and future
challenges—increasing service frequency and connections, improving systemwide safety, electrifying our fleet, and enhancing rider amenities like seating, shading, and onboard Wi-Fi.
Looking ahead, we will focus on protecting and empowering all who rely on our system to access opportunities—and we
encourage you to join us in shaping a transit experience that works better for everyone.
Anuj Gupta | Director
Santa Monica
Department of Transportation
4 DOT | Short Range Transportation Plan FY 2025-27
INTRODUCTION
The Santa Monica Department of Transportation (SMDOT) is a department of the City of Santa Monica, governed by the City’s seven-member City Council. Established in 2020, SMDOT combines Big Blue Bus with the City’s Mobility and Parking Divisions to provide a more coordinated and comprehensive approach to transportation.
Transit Division
Santa Monica’s public transit service began in 1928 with a twelve-mile route linking the Civic Center and beach area to Central Los Angeles via Pico Boulevard. Originally known as the Santa Monica Municipal Bus Lines and later adopting the official name of Big Blue Bus in 1997, the system now operates 17 routes and delivers more than 10 million passenger trips annually.
5 Mobility Division
The Mobility Division leads citywide
transportation planning, policies and
programs in collaboration with the
public to support a multi-modal
community. The Division works to
ensure a safe transportation
network for people of all ages,
abilities, and incomes while
advancing healthier, more
sustainable travel. Its efforts include
roadway safety enhancements,
traffic signal operations, demand
management, innovative mobility
programs, and private property
development review.
DOT | Short Range Transportation Plan FY 2025-27
Together, Big Blue Bus, Mobility
and Parking deliver an integrated
transportation system that
expands travel choices,
manages demand, and
enhances quality of life for Santa
Monica and the Westside region.
6 DOT | Short Range Transportation Plan FY 2025-27
Parking Division
The Parking Division oversees 5,800
on-street parking meters and 42 facilities,
ensuring efficient operations, financial
accountability, and customer service
while supporting broader mobility goals.
The Parking Division also administers
citation processing, merchant and
employee validation programs, and
special event parking. Through innovative
technology, data analytics, and
regulatory compliance, the Division
safeguards parking assets and enhances
access for the community.
Department of Transportation
MOBILITY, PARKING, TRANSIT
SECTION I
7 DOT | Short Range Transportation Plan FY 2025-27
MOBILITY
DIVISION
SMDOT continually evaluates opportunities to
enhance city streets so people walking, biking,
riding transit, driving or scooting can travel safely
and comfortably. These investments provide
meaningful quality-of-life benefits with
protected bike lanes shown to reduce rider
injuries by up to 90%.
For all major projects, the Mobility Division
conducts robust community outreach to
incorporate local perspectives alongside
empirical data such as collision statistics, traffic
volumes, and speeds. Designed to be inclusive
and lower barriers to participation, our outreach
efforts have included bilingual meetings, open
houses with snacks and childcare, pop-ups at
neighborhood events, focus groups, walk audits,
and in-street project demonstrations. Feedback
is collected in person and online through
map-based surveys and email.
8 DOT | Short Range Transportation Plan FY 2025-27
Recent Mobility Projects Planned Technology Improvements Pedestrian Improvements at Six
Schools
Enhanced safety near six elementary
schools with curb extensions,
ADA-compliant ramps, a flashing
beacon, landscaping, and refreshed
crosswalk striping
Michigan Avenue and 20th Street
Bike and Pedestrian Connection
Extended the Michigan Avenue
Neighborhood Greenway east from
19th Court to 21st Street, including a
new mixed-use pathway,
enhancements over the 20th Street
Bridge with a separate pedestrian path
and a two-way protected bike lane,
pedestrian-scale lighting, fencing, and
landscaping
Bike lane enforcement cameras will be installed on up to seven parking enforcement vehicles, with deployment planned in FY2026. An automated curb management system is also in the planning stage via a Request for Information. The system will integrate video and sensor technologies, data collection, and payment or enforcement tools to support smart curbs and loading zones, improve curbside access, and reduce unsafe blockages of red curbs, bike lanes, and center left-turn lanes.
The Division aims to identify, procure, and deploy this technology by FY2027.
9 DOT | Short Range Transportation Plan FY 2025-27
PARKING
DIVISION
SMDOT’s Parking Division continues to modernize
Santa Monica’s parking system to improve
customer convenience, safeguard revenues, and
support the City’s broader transportation and
mobility goals. Through targeted investments in
technology, infrastructure, and customer
focused strategies, the Division is enhancing the
overall parking experience while aligning parking
policies with the City’s evolving mobility priorities.
The Parking Division manages a citywide parking
system that includes approximately 5,800 on
street parking meters and 42 off street public
parking facilities located in Downtown Santa
Monica, beach areas, and other key destinations.
The division focuses on providing safe,
accessible, and well-maintained facilities,
supporting efficient circulation and ensuring
compliance with regulatory requirements,
including coordination with the California
Coastal Commission on beach access and
parking.
10 DOT | Short Range Transportation Plan FY 2025-27
License Plate Recognition (LPR)
Implementation
Deployment of LPR systems in 10
City-owned downtown structures will
streamline entry and exit, reduce
congestion, and improve payment
compliance. The system also
enhances public safety by enabling the
Santa Monica Police Department to
identify stolen vehicles, stolen plates,
and missing persons.
Parking Rate Study
Beginning in Summer 2024, staff and a
consultant evaluated all City-owned lots,
structures, meters, and permits. The
proposed updates, presented to City
Council in August 2025, simplify parking
rates to ensure consistency and fairness
while incorporating new meter
technology to improve management
and efficiency.
Recent Parking Projects Upcoming Initiatives
Parking Facility Tax (Measure K)
Approved by voters in November 2024, this measure raised the City’s Parking Facility Tax on privately operated lots and structures by 8%, for a total rate of 18%. The increase is projected to generate approximately $6.7 million annually to support vital City services and projects.
Facility Improvements
The stairways and landing areas in Parking Structures 4 and 5 are being resurfaced with durable, waterproof resin to improve safety, functionality, and overall appearance.
User-friendly Payment Options
Modern solutions such as text-to-pay and scan-to-pay are being introduced at facilities and meters to expand customer choice, increase accessibility, and reduce operational costs associated with equipment and supplies.
11 DOT | Short Range Transportation Plan FY 2025-27
TRANSIT DIVISION
Big Blue Bus (BBB) is the primary provider of local
fixed-route transit service for the City of Santa Monica and surrounding Los Angeles communities including
Pacific Palisades, West Los Angeles, Brentwood,
Westwood, Palms, Mar Vista, Cheviot Hills, Mid-City,
Westchester, Marina del Rey, Venice, and Playa Vista.
BBB also provides regional connections to the Los
Angeles International Airport (LAX), Metro Rail's A, C, D, E, and K lines, as well as Metrolink and Amtrak intercity services.
In addition to serving key employment and residential
centers, BBB plays a vital role in supporting major
educational institutions, including the University of
California, Los Angeles (UCLA), Santa Monica College
(SMC), and Santa Monica High School, by providing
students, faculty, and staff with safe, reliable, and
sustainable access to campus.
Since its inception, BBB has continuously adapted its
services to meet changing travel patterns across the
Mobility On Demand Every Day
SMDOT also operates the Mobility On Demand
Every Day (MODE) program, an on-demand,
supplemental paratransit service for Santa
Monica residents aged 65 or older, or 18 and
over with a disability. MODE offers greater
flexibility and convenience than traditional
dial-a-ride services, by leveraging
transportation network companies such as Lyft
to provide on-demand trips for both ambulatory
and non-ambulatory riders. Customers can
request rides directly through a mobile app or
by calling the call center.
DOT | Short Range Transportation Plan FY 2025-27
region. Today, the agency operates 17 routes across
approximately 58 square miles, providing more than 10
million rides annually.
12 ROUTE INFORMATION
BBB operates 17 fixed routes serving the Westside of Los Angeles County. These routes are organized into three main service categories:
Category Network Role Routes
LOCAL Provides fixed route service along major and secondary corridors and serves larger local destinations and intermodal connections.
1, 2, 3, 5, 7, 8, 9, 14, 15, 16, 17, 18, 41,
43, 44
RAPID Provides limited-stop fixed route service between destinations of strong regional importance.
R12
COMMUTER Augments the local network with additional peak-hour fixed route service to key destinations.
R10
SERVICE AREA, MAPS & SCHEDULES
See Routes & Schedules for a complete detailed description of the current schedules of BBB routes. 13 DOT | Short Range Transportation Plan FY 2025-27
The following table summarizes recent changes to all routes as of August 2025:
SERVICE
CHANGES
SINCE
LAST SRTP
Since the last SRTP, several route
adjustments have been made to
restore service to pre-COVID levels
and advance the Brighter Blue
Five-Year Service Plan, a
comprehensive initiative focused
on enhancing frequency,
expanding hours, and improving
regional connections.
See “Planned Service Changes”
section for additional details.
Route Change since last SRTP
1 No changes
2 Minor re-route
3 Route 3 was rerouted in June 2025 to serve the new LAX/Metro Transit Center, which provides connections to Metro Rail's C and K lines as well as several other buses. The new route results in discontinued service south of Century Blvd. and to Metro Rail's Aviation/Imperial C Line Station.
R3 Service discontinued in August 2025 and replaced with increased Route 3 service
5 No changes
7 Service frequency increased to every 7.5-10 minutes on weekdays R7 Service discontinued in August 2025 and replaced with increased Route 7 service
8 Minor re-route
9 Service was temporarily suspended due to Palisades Fire in January 2025 and reinstated at reduced service levels in August 2025 R10 No changes
R12 Increased frequency to 10-11 minutes all day on weekdays 14 Weekday frequency changed to every 15 minutes, and southern terminus re-routed from Metro Rail's Westchester/Veterans K Line Station to the Culver City Transit Center
15 No changes
16 Extended to Playa Del Rey
17 Weekday frequency increased to every 15 minutes, with earlier and later operating hours
18 No changes
41 No changes
42 Service discontinued in July 2024
43 Service span was increased on weekdays and weekends during midday and evenings, and service was extended to Downtown Santa Monica via 4th Street in August 2025
44 Service was reduced to every 20 minutes and re-routed to serve Santa Monica College’s Performing Arts Center
14 DOT | Short Range Transportation Plan FY 2025-27
PLANNED SERVICE
CHANGES
Brighter Blue Five-Year Service Plan
Transit Service Guidelines
FIFA World Cup 26 and LA28 Olympic and
Paralympic Games
15 DOT | Short Range Transportation Plan FY 2025-27
beginning to experience the following enhancements:
More frequent service
on most routes,
including a high
frequency network with
weekday service every
10 minutes or better on
select corridors during
peak hours
Brighter Blue Five-Year Service Plan
In July 2024, the City Council adopted BBB's
Brighter Blue Five-Year Service Plan. The plan aims
to provide riders with fast, sustainable, and reliable
access to jobs, healthcare, education and other
essential services, while delivering a world-class
transit experience for major events, including the
2026 FIFA World Cup and 2028 Summer Olympics.
Brighter Blue responds to post-pandemic travel behavior and a rapidly growing regional rail network. Based on a comprehensive analysis of current services and an 18-month community and stakeholder outreach effort, riders are Expanded operating Improved connectivity
hours, with most routes to key destinations, such
starting earlier, ending as the LAX/Metro
later, and running on Transit Center, Culver
weekends City Transit Center and
the Metro Rail D Line
extension
16 DOT | Short Range Transportation Plan FY 2025-27
Brighter Blue Five-Year Service Plan
Implementation of Brighter Blue is occurring over a five-year period and depends on continued hiring and training of motor coach operators, developing timetables, installing new bus stops, and public communication. Some changes also rely on the timely opening of new Metro Rail stations. All enhancements are tentatively scheduled for completion by 2027, coinciding with the extension of the Metro Rail D Line to Westwood/VA Hospital Station.
A tentative implementation plan is outlined below:
Implemented
Change(s):
Changes
impacted by the
opening of the
LAX/Transit
Center
Routes:
3, R3, 14
Implemented
Change(s):
Changes to SMC
serving routes
Routes:
5, 7, R7, E7, 9, 16,
41, 42, 43, 44
Proposed
Change(s):
Changes to
UCLA serving
routes
Routes:
1, 2, 8, R12, 17, 18
Proposed
Change(s):
Changes
impacted by the
opening of the
Westwood/VA
Hospital D Line
Station
Routes:
2, 14, 15, 16
Proposed
Change(s):
Remaining
frequency and
expanded
service hour
changes (if any)
Routes:
TBD
December
2024
August
2025
August
2026
August
2027 2028
See the Brighter Blue Five-Year Service Plan for additional information. 17 DOT | Short Range Transportation Plan FY 2025-27
In March 2025, the Santa Monica City Council approved
updated Transit Service Guidelines, formerly known as
the “Big Blue Bus Service, Design, Performance and
Evaluation Guidelines.” The revisions include updated
service frequency, span of service, bus stop amenity
placement standards and a route-by-route analysis to
identify Title VI routes.
The updated guidelines specify start and end times for
local, commuter and rapid routes, with recommended
service spans tailored to high- and low- ridership
corridors. Standardized frequencies were replaced with
frequency ranges that set minimums, maximums, and
goals, enabling service to better respond to passenger
demand.
Transit Service Guidelines
DOT | Short Range Transportation Plan FY 2025-27
These guidelines are consistent
with the goals of the Brighter Blue
Five-Year Service Plan.
18 See the Transit Service Guidelines
for additional information
FIFA World Cup 26 and LA28
Olympic and Paralympic Games
Many service improvements under the Brighter Blue
Five-Year Service Plan are designed to support regional transit needs as Los Angeles welcomes the world for
both the FIFA World Cup 26 and the LA28 Olympic and
Paralympic Games. Enhancements include increased
frequency and extended service spans, particularly on
key routes that provide access to venues and new rail
stations.
BBB is also participating in regional coordination with Metro and other stakeholders to align resources and
operations during these events. These megaevents
present opportunities to further enhance service
through funding or transit improvements, such as
dedicated bus lanes, to better serve the region’s
transportation needs.
19 DOT | Short Range Transportation Plan FY 2025-27
FLEET AND
FACILITY
IMPROVEMENTS
Bus Purchases
SB1 State of Good Repair
Zero-Emission Infrastructure Master Plan
20 DOT | Short Range Transportation Plan FY 2025-27
21 Fleet & Facility
Improvements
Bus Purchases
BBB continues to advance capital improvements in
line with its Fleet Management Plan and long-term
sustainability goals, with bus replacements ongoing
as funding allows. Fifteen Gillig 35-foot battery
electric buses were recently accepted and placed
into service, increasing the battery electric fleet to
34 buses or 18% of the total fleet. In May 2025, BBB
executed a contract modification with Gillig to
purchase an additional thirty 40-foot battery
electric buses, scheduled for delivery in early 2027.
SB1 State of Good Repair
Senate Bill (SB) 1, the Road Repair and
Accountability Act of 2017, provides formula funds
through two programs: State of Good Repair (SGR)
and State Transit Assistance. SGR funds support
transit capital projects, including bus replacements
and related improvements. BBB anticipates
receiving approximately $1.6 million annually from
SB1 SGR for these projects.
DOT | Short Range Transportation Plan FY 2025-27
Zero-Emission Infrastructure Master Plan
In October 2019, BBB launched
development of its Zero-Emission
Infrastructure Master Plan to guide the
transition of its operations and facilities
to a fully zero-emission fleet by 2030.
The Plan outlines key milestones and
infrastructure upgrades over the next
decade.
Final design for Phases 2 through 5 were
completed in March 2025, and as of
November 2025, BBB has awarded the
contract for construction of new electric
bus charging infrastructure.
Groundbreaking is anticipated in Spring
2026, with planned upgrades including
gantry structures, charging dispensers,
and electrical switchgear.
BBB is also rehabilitating its
Administration Building, which includes
seismic retrofitting to enhance
structural safety and resilience.
22 DOT | Short Range Transportation Plan FY 2025-27
IMPLEMENTATION OF
NEW TECHNOLOGIES
Automated Bus Lane Enforcement (ABLE)
Computer Aided Dispatch/Automatic Vehicle Locator
Modernized Onboard Safety and Video Recording
System
Vehicle and Operator Scheduling System
Optimizing Resource Management
23 DOT | Short Range Transportation Plan FY 2025-27
Automated Bus Lane Enforcement (ABLE)
In 2025, SMDOT, in coordination with the Santa Monica Police Department, officially launched the Automated Bus Lane and Bus Stop Enforcement (ABLE) program, authorized under California Assembly Bill 917 (AB 917, 2021). This legislation permits transit agencies to use forward-facing cameras on buses to enforce parking violations in bus lanes and at bus stops.
The ABLE program utilizes two front-facing cameras mounted inside BBB vehicles, equipped with license plate recognition technology, to automatically detect and record illegally parked vehicles. To date, ten buses have been outfitted with the system.
ABLE improves reliability and on-time performance by keeping buses unimpeded, enhances safety by reducing lane merging and allows passengers to board directly at the curb. By discouraging illegal use of bus lanes and stops, the program advances BBB’s commitment to an efficient, equitable, and sustainable transit system while supporting the City’s broader goals for clean streets and safe neighborhoods through investment in a high-quality, multimodal transportation network.
24 Computer Aided Dispatch/
Automatic Vehicle Locator
(CAD/AVL) System
A new CAD/AVL system, deployed in phases
since early 2022, provides real-time bus
tracking, dispatch, communication, and
reporting tools. Operations fully transitioned
to the new vendor by late 2024, including
Voice over Internet Protocol (VoIP)
communications, eliminating radio tower
maintenance and leasing, and consolidating
NTD reporting and schedule adherence. Full
adoption and contract sign-off is expected
in 2026.
DOT | Short Range Transportation Plan FY 2025-27
Modernized Onboard Safety and Video Recording System
BBB is piloting a next-generation onboard video
recording and network management system
on two buses to assess performance, reliability,
and operational benefits prior to a fleet rollout.
The system introduces several advancements,
including high-definition cameras with
continuous recording, integrated audio capture,
and secure wireless data transfer. Network
connectivity enables authorized safety and
operations staff to remotely access and
download video footage, eliminating the need
to physically retrieve storage devices.
In emergencies, the system also supports live
video and audio streaming, enhancing
situational awareness and improving
coordination with law enforcement and first
responders. This capability strengthens BBB’s
commitment to passenger and operator safety
while improving incident response and
investigative efficiency.
Based on the results of the pilot, BBB plans to
competitively procure and implement such a
system fleetwide, replacing legacy onboard
video equipment and ensuring modern,
scalable, and consistent safety infrastructure
across all buses.
25 DOT | Short Range Transportation Plan FY 2025-27
BBB plans to issue a Request for Proposals in
2026 to procure a new vehicle and operator
scheduling system. The current system, last
procured in 2011 and only minimally updated
since, no longer meets evolving operational
needs. Replacing it with modern technology
will provide planning and operations staff
with improved tools to design and manage
service more efficiently and effectively.
Vehicle and Operator
Scheduling System
Optimizing Resource Management
BBB leverages technology to improve efficiency, track assets, and reduce lifecycle costs across its operations. The CAD/AVL system provides real-time vehicle location data, while the Enterprise Asset Management (EAM) software monitors
maintenance and fueling for all City of Santa Monica vehicles, enabling staff to calculate the total cost per mile of operation.
BBB continues to integrate and enhance these tools to
strengthen asset tracking and bus stop management.
26 DOT | Short Range Transportation Plan FY 2025-27
27 DOT | Short Range Transportation Plan FY 2025-27
BBB plans to upgrade the Trapeze EMS system
in 2026 to strengthen preventative
maintenance, streamline repairs and fueling,
and reduce lifecycle costs.
BBB upgraded the Genfare system with new hardware
and software, including the Cashlink cloud-hosted
revenue reporting platform to improve data accuracy,
security, and reliability. Fareboxes were also programmed to accept QR-coded mobile tickets, expediting boarding
and improving mobile ticketing data quality.
EAM Software Upgrades Fare Collection System
Enhancements
AMERICANS WITH
DISABILITIES ACT
Following its FY2024 FTA Triennial Review, BBB
was found to be in full compliance with all
Americans with Disabilities Act (ADA)
requirements. The entire fleet is equipped with
low-floor kneeling capability, ramps,
wheelchair securement areas, clear signage,
and automated voice annunciators to assist
riders with visual impairments. Stop
announcements are made both inside the bus
and externally for waiting passengers. All new
and replacement vehicles will continue to be
fully ADA-compliant.
BBB is also a member agency of Access
Services, Inc., the county-wide
ADA-mandated complementary paratransit
service for Los Angeles County. BBB staff
actively contributes to Access Services’ Transit
Professionals Advisory Committee and
currently serves as Chair.
28 DOT | Short Range Transportation Plan FY 2025-27
REGIONAL
COORDINATION
BBB collaborates closely with Los Angeles Metro and
other municipal transit agencies to ensure seamless and efficient transit service across the region. Through these partnerships, BBB advances shared goals such as
reducing passenger travel times, improving access to
real-time information, optimizing resource
management, and exploring joint procurements.
BBB supports these efforts through active participation in the following regional programs and working groups:
Bus Rapid Transit Service Metro Transit Security
Working Group
Metro Bus Operations
Subcommittee
Metro Technical Advisory
Committee
Metro Westside Central
Service Sector Council
Transit Access Pass (TAP)
Operating Group
Westside Cities Council of
Governments
Coordinated Real-Time
Transit Information
Program
29 DOT | Short Range Transportation Plan FY 2025-27
30 DOT | Short Range Transportation Plan FY 2025-27
REDUCING PASSENGER TRAVEL TIME
Through the Brighter Blue initiative and ongoing analyses, BBB has identified several key corridors for targeted travel time improvements. Most efforts require coordination with regional partners and present unique challenges:
4th Street
(Downtown Santa Monica)
Seven BBB routes operate along
portions of 4th Street, all connecting to
Metro Rail’s Downtown Santa Monica E
Line Station. Adding bus-only lanes
would significantly improve reliability
and travel times for riders in this
corridor.
Lincoln Boulevard
(Venice and Marina del Rey)
In coordination with Caltrans, BBB is
advancing peak-hour bus-only lanes
in Venice, scheduled for installation in
2026. These will add one mile to the
existing bus-only lanes on Lincoln
Boulevard in Santa Monica.
Pico Boulevard
(Santa Monica and Los Angeles)
BBB’s busiest corridor faces design
tradeoffs. In Santa Monica, bus-only
lanes would require removing a travel
lane or the median. However, in Los
Angeles, Pico’s designation as part of
the High Injury Network under Measure
HLA creates opportunities for transit
enhancements, which BBB continues to
pursue in coordination with the Los
Angeles Department of Transportation
(LADOT) and other partners.
Santa Monica Boulevard
(West Los Angeles to Westwood)
BBB is working with Caltrans to
implement peak-hour bus-only lanes
between Centinela Avenue and
Sepulveda Boulevard, targeted for
completion in 2026. The project also
includes bus stop re-spacing and
safety upgrades. A separate study is
exploring the feasibility of extending
lanes west to 26th Street within the
City of Santa Monica.
Westwood Boulevard
(Westwood/Rancho Park Metro
E-Line Station to UCLA)
This heavily used corridor serves
multiple transit agencies in addition to
five BBB routes. With Metro Rail's D
Line extension expected to open in
2027, BBB is advocating for 24-hour
bus lanes between Wilshire Boulevard
and LeConte Avenue, along with
additional enhancements south to the
Westwood/Rancho Park E Line
Station.
Wilshire Boulevard
(West Los Angeles to Westwood)
While bus-only lanes already exist
along this corridor, enforcement has
historically been inconsistent. Since AB
917 (2021) authorized camera-based
enforcement, Metro has increased
roadway monitoring, leading to
reduced unauthorized parking and
improved reliability for BBB’s Route 2.
BBB is also coordinating with LADOT to
expand its ABLE program into Los
Angeles, which would further
strengthen compliance and travel
time reliability.
31 DOT | Short Range Transportation Plan FY 2025-27
IMPROVING
CUSTOMER
INFORMATION
SERVICES
BBB has significantly expanded its communication
channels to make transit information more accurate,
accessible, and sustainable.
Digital Platforms
BBB offers a
mobile-responsive website
with trip-planning tools that
integrate with real-time
partners such as Swiftly and
Google Maps. Real-time
arrival predictions also feed
into third-party apps,
voice/text systems, and bus
stop displays, ensuring
consistency across channels.
Onboard and Stop-Based Information
High-definition onboard screens provide
next-stop announcements, route details, and
weather updates. Free Wi-Fi is also available
on all buses. In 2023, SMDOT partnered with
stakeholders to integrate transit location and
arrival predictions into a new network of
interactive digital kiosks throughout
Downtown Santa Monica, further expanding
access to real-time information.
32 DOT | Short Range Transportation Plan FY 2025-27
Real-Time Alerts
Service disruptions such
as detours or
added/cancelled trips
are now communicated
more efficiently through
the new CAD/AVL
platform, which pushes
consistent updates
across the BBB website,
third-party apps, and bus
stop displays.
Rider Guide and System Map
Since 2015, BBB has consolidated its
route schedules into the award-winning
Little Blue Book Transit Guide (LBB). The
guide is updated two to three times
annually and includes maps, fare
information, and rider resources.
Large-format system maps also
highlight current routes and future
regional rail connections.
Language Access Services
BBB has refined the tone, design, and formatting of its customer materials to improve readability,
accessibility, and consistency. Efforts include the use of clear language, consistent fonts and colors, bilingual English and Spanish materials, and inclusive outreach
strategies that help customers easily understand
service information and policy updates.
In support of its Limited English Proficiency Plan, BBB also provides translation and interpretation services in more than 200 languages. Information about these
services, along with Title VI protections, is displayed onboard vehicles and online, ensuring riders are aware
of available language assistance and can access
transit information equitably.
33 DOT | Short Range Transportation Plan FY 2025-27
IMPROVING
PASSENGER TRAVEL
EXPERIENCE & SAFETY
Fare Programs and Payment Innovations
Better Blue Bus Stops Program
Safety and Security
Community Engagement
34 DOT | Short Range Transportation Plan FY 2025-27
DOT | Short Range Transportation Plan FY 2025-27
Fare Programs and Payment Innovations
BBB also continues to expand fare payment options. The agency participates in the regional TAP system, offers mobile ticketing through apps such as Transit and Google, and plans to introduce open payment technology in 2026, enabling customers to pay directly with credit or debit cards at fare validators.
Affordability remains a cornerstone of BBB’s customer experience strategy. The agency participates in several regional programs, including:
Low-Income Fare is Easy (LIFE)
Free or discounted fares for low-income residents in Los Angeles County
GoPass U-Pass/BruinGO
Free rides for K-12 and Free or reduced fares for college community college students students, including UCLA
E-Pass Any Line Any Time
Employer-sponsored free rides Free transit for Santa Monica for workers College staff and faculty
35 Better Blue Bus Stops Program
Improving customer experience at the bus stop level is a key priority for BBB. Following a comprehensive review of all 935 stops to assess ADA compliance, safety, lighting, shade, seating, and real time information, BBB has begun targeted upgrades to address identified needs and rider feedback. These improvements include:
compact
“Simme seats”
to add seating
at smaller
stops
solar-powered
lights at bus
stops
40 real-time
digital signs,
with 125 more
solar-powered
signs planned
226
new small
shelters with
shade and
solar-powered
lighting
10 70
Complementing these investments, BBB has
also launched an Adopt-A-Stop volunteer
program that engages community members,
businesses, and organizations to help maintain
bus stops through light cleaning, condition
monitoring, and issue reporting. The program
strengthens community stewardship, enhances
stop cleanliness and safety, and offers
participants incentives such as free transit rides
and branded merchandise. Together, these
efforts reinforce BBB’s commitment to a safe,
accessible, and welcoming transit system while
fostering shared responsibility between the
agency and the community it serves.
See the Better Blue Bus Stops Program for additional information. 36 DOT | Short Range Transportation Plan FY 2025-27
The Department of Homeland Security has
designated BBB as a Tier 1 Agency, qualifying
the agency for federal funding to strengthen
safety at facilities, transit hubs, and transfer
points such as the Downtown Santa Monica
Transit Mall. A series of assessments,
including a Threat and Vulnerability
Assessment (2017) and Targeted Baseline
Assessments (2018-2019), identified
opportunities to enhance preparedness and
response. BBB continues to work closely with
the Santa Monica Police Department and
transit operators across Los Angeles County
to align security strategies and best
practices.
In recent years, BBB has modernized its
security systems by installing automated
gates with cameras, expanding solar lighting
at bus stops, and planning fleetwide
replacement of onboard video and recording
systems. Building on these investments, the
Transit Safety Officer (TSO) Program was
launched in March 2024, deploying unarmed
guards to ride buses and patrol stops. TSOs
serve as visible deterrents to crime, support
operators and assist during incidents.
Safety and Security
37 DOT | Short Range Transportation Plan FY 2025-27
38 DOT | Short Range Transportation Plan FY 2025-27
BBB also maintains strong partnerships with local law
enforcement and first responder agencies to ensure
passenger and employee safety. These collaborations
include joint de-escalation and situational awareness
training for Motor Coach Operators, targeted
enforcement in areas of concern, and coordinated
emergency preparedness exercises. Specialized
training scenarios with units such as SWAT allow law
enforcement to practice response protocols for
critical incidents, including hijackings and bomb
threats. Through these proactive efforts, BBB
strengthens its ability to prevent, respond to, and
recover from security-related events while promoting
a safe and resilient transit environment.
In August 2025, BBB implemented the Prohibition
Order Program under SB 1417, granting the agency
authority to temporarily bar individuals arrested for
acts of violence, threats, or other serious offences
committed on buses or at transit facilities. Orders can last from 30 days to one year, with staff trained in
implementation and an advisory committee providing
oversight to ensure fairness. This program
complements broader customer experience
initiatives, including the Brighter Blue Five-Year Service Plan and the Better Blue Bus Stops Program. Together
with the TSO Program, these efforts reinforce BBB’s
commitment to a safer, more accessible, and
enjoyable transit system for all riders.
Safety & Security
BBB designs its
engagement activities to
ensure inclusive
participation, transparent
communication, and
equitable access across
the diverse populations it
serves. These efforts
support BBB’s goals of
maintaining accessibility,
safety, reliability,
convenience, and
sustainability.
BBB uses a mix of in-person and
online engagement through
community workshops, pop-up
events, hearings, surveys, contests,
and creative submissions,
complemented by partnerships
with community-based
organizations and advocacy
groups. Materials are provided in
English and Spanish, with translation
and interpretation in over 200
languages, ensuring participation
from underrepresented and
limited-English-proficient riders.
Community Engagement
39 DOT | Short Range Transportation Plan FY 2025-27
40 DOT | Short Range Transportation Plan FY 2025-27
Public education is a central focus. BBB
provides clear information on reduced-fare
programs, youth and senior discounts,
income-based fare options, and
employer-sponsored benefits. Materials and
direct assistance help residents understand
eligibility, enrollment, and the benefits of
affordable transit.
Engagement also raises awareness of
systemwide improvements, such as ABLE,
fleet electrification, new safety measures,
and upgraded customer amenities.
Coordinated campaigns and presentations
build community understanding of safety
protocols, service reliability, and
environmental goals.
Feedback gathered through these efforts
directly informs service design, operations,
and policy development. By institutionalizing
inclusive engagement practices, BBB fosters
transparency, responsiveness, and trust,
ensuring decisions reflect community needs
and priorities.
Community Engagement
Transit Financial & Operational
Tables
SECTION II
41 DOT | Short Range Transportation Plan FY 2025-27
TABLE L-1
SANTA MONICA BIG BLUE BUS
FARE STRUCTURE FY 2026
FARE CATEGORIES TYPES OF FIXED ROUTE SERVICE
LOCAL
Individual Fares
Regular/Student4 $1.50 cash
Senior (62 yrs. +)/Disabled/Medicare $0.75 cash
Day Pass
Regular/Student $4.50
Senior (62 yrs. +)/Disabled/Medicare $1.75
7-Day Pass
Regular $16.00
10 Rides
Regular/Student $10.00
Senior (62 yrs. +)/Disabled/Medicare $5.00
30 Day Pass
Regular $55.00
Senior (62 yrs. +)/Disabled/Medicare $27.00
NOTES:
1. There is no fare differential between peak and off-peak periods.
2. Children age 5 and under ride free with a paying adult (up to two children per adult)
3. The Big Blue Bus particioates in the inter-agency EZ Transit Pass Program. The monthly cost for an EZ transit pass for local service is $110 (regular) and $42 (senior/disabled/Medicare).
4. Regular Fares $1.25/Reduced Fares $0.60 for TAP or mobile ticket only 42 DOT | Short Range Transportation Plan FY 2025-27
TABLE L-2
SANTA MONICA BIG BLUE BUS
FLEET INVENTORY AS OF JUNE 30, 2025
Year
Built
Make Model Seats Length Width Fuel Number Of Vehicles Eligible Year Of
Replacement Owned/
Leased
Fixed-Route
Service
Paratransit
Service
Active
Service
With Major
Rehab
Emergency
Contingency
Pre
ADA
ADA
2025 Gillig G28B 30 35 102 Battery 2 2 2 2 2037
2021 Gillig G28D 39 40 102 Battery 18 18 18 18 2033
2019 Gillig G28D 39 40 102 Battery 1 1 1 1 2033
2018 Gillig G31D 39 40 102 CNG 19 19 19 19 2030
2018 Gillig G31D102N4 26 30 102 CNG 7 7 7 7 2028
2017 Gillig G31D102N4 39 40 102 CNG 19 19 19 19 2029
2017 Gillig G27D102N4 39 40 102 CNG 6 6 6 6 2029
2015 New Flyer XN60 56 60 102 CNG 7 7 7 7 2027
2015 Gillig G27E102N2 26 30 102 CNG 4 4 4 4 2025
2015 Gillig G27D102N4 39 40 102 CNG 11 11 11 11 2027
2013 Gillig G27D102N4 39 40 102 CNG 57 57 57 57 2025
2011 El Dorado EZ Rider 29 30 102 CNG 9 9 9 9 2021
2011 NABI 40LFW 38 40 102 CNG 9 9 9 9 2023
2011 NABI 60BRT 53 60 102 CNG 20 20 20 20 2023
2010 El Dorado EZ Rider 29 30 102 CNG 4 4 4 4 2020
Total Vehicles 193 193 193 193
43 DOT | Short Range Transportation Plan FY 2025-27
TABLE L-3
SANTA MONICA BIG BLUE BUS
HISTORICAL AND PROJECTED FLEET CHARACTERISTICS
FLEET CHARACTERISTICS SYSTEM TOTAL
FY 2025 Audited FY 2026 Audited FY 2027 Audited
Peak hour fleet 123 134 161
Spare for maintenance 70 59 32
Spare Ratio* (Line 2 divided by Line 1) 57% 44% 20%
Emergency Contingency Reserve
Inactive Fleet: Vehicles Not Serviceable 0 0 0
Total Vehicles (Sum Lines 1,2,4, & 5) 193 193 193
*Received FTA approval for spare ratio deviation
44 DOT | Short Range Transportation Plan FY 2025-27
TABLE L-4(A)
HISTORICAL AND PROJECTED FINANCIAL STATUS SOURCES AND APPLICATION OF CAPITAL FUNDS BY YEAR OF EXPENDITURE ($000)
MODE: BUS
SOURCE OF CAPITAL FUNDS: 2025 Audited 2026 Estimated 2027 Planned
FEDERAL CAPITAL GRANTS
FTA Sec. 5309 (Sec. 3) - - -
FTA Grants
FTA Sec. 5307 (Sec. 9) 3,625 14,518 14,518
Other Federal 137 - -
STATE CAPITAL GRANTS AND SUBVENTIONS
TDA (ART 4) current from unallocated 2,426 10,000 3,000 TDA from prior years reserves
TDA (ART 8)
STA current from unallocated - - -
STA from prior years reserve
Other State - TIRCP - 1,095 1,095
Other State 575 - -
LOCAL CAPITAL GRANTS
System Generated
General Fund
Prop. A Local Return
Prop. A Discretionary Carry Over
Prop. C Discretionary
Prop. C Local Return
Prop. C 5% Security
Prop C MOSIP 9,003 4,482 7,288
Prop. C Other
Measure R Bus Capital - 411 411
Prop 1B PTMISEA Bridge Funds 307 - -
Prop 1B Transit Security Bridge Funds 69 - -
Other Local - SB1 SGR 561 1,262 1,262
TOTAL CAPITAL REVENUE 16,703 31,769 27,574
TOTAL CAPITAL EXPENSES 16,703 31,769 27,574
45 DOT | Short Range Transportation Plan FY 2025-27
TABLE L-4(B)
HISTORICAL AND PROJECTED FINANCIAL STATUS
BY YEAR OF EXPENDITURE ($000)
SOURCE OF OPERATING FUNDS: 2025 Audited 2026 Estimated 2027 Planned
FEDERAL CASH GRANTS AND REIMBURSEMENTS
FTA Sec. 5307 (sec. 9) Operating
FTA Sec. 5310 (operating) (dial-a-ride) 162 0 0
STATE GRANTS AND REIMBURSEMENTS
TDA Current from Unallocated 25,734 15,442 25,734
STA Current from Unallocated 5,820 5,692 5,820
other state (specify): SB1 4,414 4,284 4,414
LOCAL CASH GRANTS AND REIMBURSEMENTS
Passenger Fares 6,455 6,163 6,163
Special Transit Service
Charter Service Revenues
Auxiliary Transportation Revenues 2,584 2,000 2,000
Non-transportation Revenues 9,792 4,340 4,340
Prop. A 40% Discretionary 14,965 15,236 15,236
Prop. A 25% Local Return 602 601 601
Prop. A Incentive Fund
Prop. A Interest
Measure R Local Return
Measure R - Operating - 9,958 9,958
Measure M - Operating 11,199 9,851 9,851
Prop. C 40% Discretionary
Prop. C 20% Local Return
Prop. C 5% Security 1,289 999 999
Prop. C Interest
BSIP & Foothill Mitigation 1,854 1,751 1,751
ALT FUEL TAX CREDIT 819 - -
MOSIP
Other Local Revenue 58 61 61
One Time Fund - ARPA - - -
One Time Fund - CRRSAA - - -
TOTAL OPERATING REVENUES 85,746 76,379 86,928
TOTAL OPERATING EXPENSES 85,746 76,379 86,928
46 DOT | Short Range Transportation Plan FY 2025-27
TABLE L-5
Transit Performance Measures Report
LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY Fiscal Year 2024 TPM Report Form
Attachment A
Agency Name: City of Santa Monica's Big Blue Bus Status: Audited Annual Totals
FAP Funded Non-FAP Funded
Total MTA
Funded Other
Codes2
System
Total
NTD
Reference
Total All
Modes
Rpt#
TDA, STA & Proposition A
Discretionary FAP
Total
Proposition C 40% Discretionary Non-FAP
Total Local Express Dial-A-Ride1 TSE Base
Re-Structuring
BSIP MOSIP
Total Vehicle Miles 4,380,731 48,280 4,429,011 47,623 47,623 4,476,633 63,646 4,540,279 S-10 Vehicle Service Miles 3,856,237 27,405 3,883,642 41,759 41,759 3,925,400 62,148 3,987,548 S-10 Total Vehicle Hours 449,031 3,421 452,452 4,865 4,865 457,317 6,699 464,016 S-10 Vehicle Service Hours 423,256 1,789 425,045 4,570 4,570 429,615 6,476 436,091 S-10 Unlinked Passengers 8,487,753 24,916 8,512,669 91,532 91,532 8,604,201 29,258 8,633,459 S-10 Passenger Revenue 6,333,724 17,335 6,351,059 68,289 68,289 6,419,348 10,477 6,429,825 F-10 Aux. Rev/Local Subs. 10,616,407 75,510 10,691,916 10,691,916 10,691,916 F-10 Op. Cost Less Depr. 82,527,794 721,183 83,248,977 895,126 895,126 84,144,103 760,852 84,904,955 F-30 Full Time Equiv Employees 403 403 R-10
Active Vehicles 191 2 193 1 194 38 232 S-10
Peak Vehicles 121 2 123 1 124 38 162 S-10
DAR Seat Capacity A-30
Base Fare
Effective Date
1.25 1.25 1.50
1- "Included Dial - A - Ride" only includes operations that historically have been included in the FAP calculations. 2-a- Agencies that have Proposition A 5% of 40% Incentive Funds for their Sub-regional Paratransit program, please insert data here. 2-b- Please Describe 2a: Dial-A-Ride
EZ Pass Data included above:
Revenue $88,836
Unlinked Passengers 151,778
Prepared by: Enny Chung Graham
Date
Approved by:
General Manager Date
47 DOT | Short Range Transportation Plan FY 2025-27
TABLE L-6
PERFORMANCE AUDIT FOLLOW-UP OF DRAFT RECOMMENDATIONS FROM THE LAST COMPLETED PERFORMANCE AUDIT FY2022-2024
PERFORMANCE AUDIT
RECOMMENDED ACTIONS
OPERATOR PROGRESS
TO DATE
BBB update its methodology for reporting "local subsidies" and "auxillary" revenues as it relates to TPM reporting. Completed 48 DOT | Short Range Transportation Plan FY 2025-27
TABLE L-7
SANTA MONICA BIG BLUE BUS
FY2025-2027 SUMMARY OF CAPITAL PROJECTS
Project Name Total Request
FY 2025 FY 2026 FY 2027
Bus Components Replacement Program 6,121,237 6,366,564 6,372,133 Yard Improvements 50,000 716,255 53,045
Technology Equipment 2,247,251 1,517,251 1,079,349
Bus Stop Amenities 75,000 77,250 79,568
Service Vehicles 538,377 165,000 110,000
Bus Replacement Program 2,242,693 14,518,136 42,000,000 Shop Equipment 905,321 100,000 100,000
Facility Upgrades & Renovations 2,297,032 940,199 596,737 Telecommunication Services 70,905 73,028 72,519
Customer Experience 636,982 182,509 130,438
Universal Fare System
Transit Security
Radio Tower Equipment 110,000 120,000 122,000
Fiber Optic Network
Stars Software Implementation
Safey & Security
Prop 1B Safety and Security
Transit Oriented Development
Dial-A-Ride Vehicles
7th Street Fencing Upgrade
Two-way Communication System
Fleet Asset Management 111,102 116,657 122,490
Scheduling and Operations Mgmt System
49 DOT | Short Range Transportation Plan FY 2025-27
Prepared by Leone Solutions Group | January 2026
Department of Transportation
City of Santa Monica
Short Range Transportation Plan
FY 2025-27