APPROVAL OF 2022 UPDATE TO
SANTA ROSA CITYBUS TITLE VI PROGRAM
City Council Meeting
May 10, 2022
Rachel Ede
Deputy Director, Transportation and Public Works
1 CURRENT
• Title VI of the Civil Rights Act of 1964 provides that no person shall, on the grounds of race, color or national origin be excluded from participation in, denied the
benefits of, or be subjected to discrimination under
any program or activity receiving federal financial
assistance.
• Federal Transit Administration (FTA) requires grantees to document their compliance with Title VI by
submitting a Title VI Program update once every three
years.
2 PROPOSED
• Council approval of 2022 Title VI Program
update, including the following elements:
• Public notice of protections from discrimination
• Procedures for filing a Title VI complaint
• List of any Title VI complaints, investigations or lawsuits naming Santa Rosa CityBus
• Public participation plan
• Language Assistance Plan to ensure access to services for individuals with Limited English Proficiency
• Systemwide service standards and policies to ensure that transit services and amenities are deployed in a non-
discriminatory manner.
3 PROPOSED
• Update process:
• Reviewed all program elements for changes
since last submission
• Notice of non-discrimination
• Complaint process
• Public participation plan
• Full update of Language Assistance Plan
• Customer survey
• Outreach to community organizations
• Coordination with internal City staff 4
BENEFIT
• Documents the Transit Division’s
compliance with Title VI and related FTA
regulations in delivering Santa Rosa
CityBus and Santa Rosa Paratransit
services
• Identifies actions to improve access to
information for riders with limited English
proficiency
5 RECOMMENDATION
• It is recommended by the Transportation
and Public Works Department that the
Council, by resolution, approve the 2022
update to the Santa Rosa CityBus Title VI
Program addressing the Transit Division’s
responsibilities under Title VI of the Civil
Rights Act of 1964.
• Questions?
6