Objective Notes Status
Lead
Department
Supporting
Department(s)
Ensure a safe working environment for all City staff.
•Develop and implement safety policies, procedures and
infrastructure to create a safe working environment for all. Human Resources City-wide Apply diversity, equity, inclusion and belonging (DEIB) lens to policies, practices and procedures.
•Continue to implement cultural changes through policy, practice and procedure around DEIB.
•SEED Collaborative deliverables will be presented to Council in late Summer/Fall 2022. Human Resources City-wide
•Continue to create new approach for attracting and retaining a well-qualified and diverse candidate pool in partnership with all departments.
•Comply and report on updates to staffing studies done by departments. City-wide
•Fill vacant positions in both sworn and civilian ranks through a comprehensive recruitment strategy
•Center for Public Safety Management(CPSM): Staffing Study •Epic Recruitment Campaign Police
Digitize documents and provide improved access to public records - Phase 1 •Implement trusted system hardware, software and processes to digitize and store documents that can be electronically searched and retrieved internally and by the public.
Information
Technology
•City Clerk
•Planning & Economic
Development
Implement the recommendations of the Equitable Policing Task Force •Recommendations scheduled for Council
•Implement internal changes based on recommendations
Police
Expand body-worn camera program (to include fleet cameras) •New five-year Axon contract
•Addition of Axon Fleet
•Addition of Axon Signal Police
Establish a Real Time Crime Information Center
Pending receipt of Federal funding :
•
ALPR
•ShotSpotter
•Surveillance System
•Upgrades to DOC infrastructure
Police
•IT
•Communication &
Intergovernmental
Relations Office
Enhance Fire Department programs in training, safety, and behavioral health. •Leverage technology to enhance training scheduling, delivery, and documentation
Fire
Recruit and retain qualified and diverse staff, across all City departments. Human Resources
ACHIEVE ORGANIZATIONAL EXCELLENCE
ATTACHMENT 2
Complete revisions and additions to Emergency Operations Plan (EOP) and Continuity of Operations(COOP)/Continuity of Governance (COG) Plans •Basic/Base Plans
•Continuity of Operations
•Earthquake Annex
•Storm Annex
•Terror/Active Shooter Annex
•Wildfire Annex
•Pandemic Annex
•PSPS Annex
•Alert & Warning Annex
•Cyber Utility Failure Annex
•Damage Assessment Annex
•EOP/COOP Community and Stakeholder Review
•EOP/COOP Exercises
•EOP/COOP Final Documents presented to Council Fire
Develop financing strategies for infrastructure projects •Work with PFM and other firms on potential financing
strategies for deferred facility maintenance, and large infrastructure projects (Hearn Avenue Overcrossing, Bennett Valley Golf Course, etc.)
•Create a strategy for prioritizing, funding, and completing these projects on a city-wide basis Finance City-wide
Develop plan to redesign and maintain updates for the srcity.org website •Identify requirements, assess options, and develop plan to redesign the srcity.org website to be more user friendly, easier to navigate, and provide needed information. •Develop plan for maintaining and ongoing updates.
Communication &
Intergovernmental
Relations Office Information Technology
Develop, upgrade, and deploy internal communication tools •Identify requirements, assess options, and deploy tools for effective internal communications amongst staff, including upgrading the City's iNET intranet site.
Communication &
Intergovernmental
Relations Office Information Technology
Complete Cityworks integration for all Departments
•Continue to support implementation of Cityworks and
complete integration of MySantaRosa and asset management transaction history with Cityworks software for all
Departments; Complete Cityworks integration with Water
Billing CIS software, Water SCADA systems; migrate Water assets into GIS and begin utilizing Cityworks for Water Department Water Information Technology
Develop strategy for data analytics and reporting, including dashboards and metrics •Work with departments city-wide to identify requirements, assess options, and develop a strategy to provide internal and public-facing tools for data analytics and reporting, including dashboards and metrics for data-informed decision making.
Information
Technology City-wide
Adopt a Development Fee Schedule Update Ordinance
•Prepare a Development Services Cost of Services Study
•Provide recommendations to achieve cost recovery and update development related processing fees.
Planning &
Economic
Development
•Planning & Economic
Development
•Fire
•Transportation & Public
Works
•Water
•City Attorney's Office
•Police
•Finance
Adopt a Development Review Services Strategic Business Plan •A companion effort with the Development Services Cost of Services Study and Fee Update.
•Will align the mission, vision and values of the City’s Development Review Services Team and will bring
transparency and accountability into the process by adopting performance metrics, monitoring and reporting standards and align strategic investments into improved service.
Planning &
Economic
Development
•Fire
•Transportation & Public
Work
•Water
•Community Engagement
•Information Technology
Update recreation fee schedule
•Conduct an internal fee study for Recreation
•Complete staff report and seek approval for new fee schedule Recreation Recover programming to at least 85% of pre-pandemic level as measured by program offerings, participation and revenue (excluding aquatics due to construction)
•Continue the recruitment of temporary staffing and contract instructors to provide full range of Recreation programs and services.
•Continue to resume programs following Covid protocols and look for opportunities to develop new programs. Recreation Establish clear Communication & Intergovernmental Relations Office operating procedures
•Identify policy and procedure gaps, then develop policies aligned with broader organizational goals, strategies, and operations.
Communication &
Intergovernmental
Relations Office
Streamline contract approval process
•Review the contract review/approval process for inefficiencies and identify process improvements
•Update the Purchasing Ordinance
•Ensure compliant language in place for all Federally-funded contracts and procurements
City Attorney's
Office Finance
Objective Notes Status
Implement a Down Payment Assistance Program •Program guidelines developed and under review Increase Housing Voucher and Emergency Housing Voucher utilization rate to 98% • Housing Voucher utilization rate as of July 2022- 85% (National 86%, Ca 87%, Sonoma Co 92%)
Contacting 50 families per month off waiting list beginning August 2022. Reestablishing landlord incentive pilot program and outreach delayed due to pandemic
• Emergency Housing Voucher utilization 44% as of July 2022 (National 39%, Ca 29%, Sonoma Co 55%)
131 new vouchers funded by HOME-ARP, established June
2021; clients are referred by Continuum of Care
• Recently restructured referral process with CoC to improve efficiency. Regularly attend Home First Coordinated Entry Case Conference to facilitate communication with referring agencies. Established process to fund security deposit and rental application fees for clients
Update the City's Mobile home Rent Control Ordinance
•Review and evaluation of existing ordinance for potential update.
•Community meetings scheduled for August.
Develop and implement HOME-ARP Allocation Plan
•$2.7M allocated in April 2021
•Awaiting release of Homeless Point in Time count to inform Needs Inventory and Gap Analysis.
•Collaborating with Sonoma County on outreach.
Reduce plan review turnaround times
•Utilize training, limited -term staff, consultants and technology enhancements to decrease the Department's processing time. •Leverage technology and process improvements for on-line, electronic and virtual permit intake, processing and inspection activities.
•Implement ePermitHub to maximize efficiency of permit
intake, processing and inspection.
•Staff and technology alignment to improve customer support. •Leverage professional services and third party reviews •Hire a limited two year city planner position dedicated to housing.
Adopt a Missing Middle Housing Ordinance
•SB-2 grant funded pilot initiative to increase housing production in key opportunity areas ensuring housing diversity through increased density with form based code/design
standards.
Adopt the City's Housing Element
•Housing Element must comply with state mandated timelines and regulatory requirements
•Establishing policy, programs and housing inventory targets to manage community growth, addresses the Regional Housing Needs Assessment (RHNA) and Affirmatively Furthering Fair Housing (AFF) requirements in compliance with state
mandated timelines and regulatory requirements.
Publish Downtown Historic Surveys
•SB-12 grant funded initiative research and publish historic surveys downtown properties to streamline environmental review and regulatory processes for new development within the Downtown Station Area Plan.
Adopt the General Plan Update
•Complete the Alternatives Workbook and community
engagement event set which presents and analyzes three land use and circulation scenarios consistent with the Community Vision Statement.
•Solicit Preferred Alternative which will be the subject of community engagement and environmental analysis and policy draft.
Conduct a Downtown Development and Asset Strategy study session series •City Council study session series that will include developer roundtable discussions, housing action plan review and
downtown asset strategy, a parking asset and fund analysis and options for downtown city property assets.
Implement public facing real-time development and housing production dashboards •Launch House Santa Rosa website project - phase 1
•Provide web tools and dashboards with real-time information with user friendly interfaces .
•Complete the transition from Pending Development Report, Annual Report, and Rebuild Dashboard to a more
comprehensive, real-time data dashboard through the
Downtown Dashboard, Housing Dashboard and House Santa
Rosa projects.
Review downtown housing fee incentive resolutions
•Council Resolution Nos. 2018-167, 2018-168, and 2018-169 do not expire but have an eligibility requirement that references "breaking ground" by August 2023.
•Work with Downtown Subcommittee to recommend next
steps.
Adopt a Short Term Rentals Comprehensive Ordinance
•Add limited term code, planning, admin and finance staff to improve permitting, monitoring, enforcement and revenue collection and regularly report out.
•Implement Urgency Ordinance amendments to enhance
enforcement.
•Conduct community engagement and develop a comprehensive ordinance or ordinance amendments.
Objective Notes Status Lead Department
Supporting
Department(s)
Adopt and implement Homeless Strategic Plan
Consulting developing Strategic Plan
to be completed Summer 2022 and
implemented in FY 22-23
Housing &
Community Services
Reduce and manage the impacts of encampments throughout the community •Utilize Homeless Action Team
(HAT) and Homeless Encampment
Assistance Program (HEAP) to
coordinate and prioritize efforts.
•Hire a 1-year full-time Code
Enforcement Officer to increase
availability and improve and expand
response. Regularly attend Homeless
Action Policy (HAT) meetings and
coordinate enforcement efforts with
the City's Homeless Encampment
Assistance Program (HEAP) team.
Housing &
Community Services
•Planning &
Economic
Development
•Police
•Fire
•Transportation &
Public Works
•City Attorney's
Office
Advance Homekey funding applications that will provide housing options for homeless •Work with Department of Housing
and Community Development and
State legislators to advocate for
funding to advance the two Homekey
applications submitted by City
•Continue to assess potential projects
for Homekey funding
Housing &
Community Services
REDUCE HOMELESSNESS AND ITS IMPACTS
Objective Notes Status
Expand the inRESPONSE Team
•Phase I: 15-hour response
•Phase II: 24/7 hour response
•Supports the goal of reduce homelessness and its
impacts
Launch proactive policing plan
•Violence Reduction (re-launch of Gang Crimes
Team)
•County-wide sideshow information effort
•Comprehensive traffic safety plan
Enhance operational readiness to "all-risk" emergency response •Implement a Capital Fleet Replacement Program
•Fund and fill operational vacancies to achieve
constant staffing
•Obtain enhanced communications equipment
•Determine outcome of ambulance franchise
•Develop a new five-year Stategic Plan
•Develop a new Deployment Analysis
Development of the Vegetation Management Ordinance
•Explore the ability to consolidate existing locals
ordinances including week abatement and pile
burning
•Use recommendations from the Community
Wildfire Protection Plan for new language to address
certain fire damaged, downed trees
•Develop a comprehensive ordinance that can be
modified and enhanced over time as one single
document
•Establish an inspection and enforcement program
Adopt new California Building & Fire Codes
•Required process of adopting the upcoming new
California Building & Fire Codes
Re-adopt the All Electric Only Reach Code Ordinance
•The City will need to prove cost effectiveness.
•Effort will include analysis, engagement, and
outside partnerships with BayREN, Sonoma Clean
Power, etc.
Adopt Nuisance Property Ordinances
•Adoption of Nuisance Property ordinance to address
enforcement and abatement of parcels in private
ownership causing nuisance factors.
•Adoption of Vacant Parcel/Building ordinance to
address enforcement and abatement of vacant parcels
and/or buildings causing nuisance factors including
blight.
Adopt Amendments to Tree Ordinance
•Focused amendments to address wildfire
preparedness and disaster response. Prepare
amendments to the Tree Ordinance in compliance
with the City's wildfire reduction plan.
Implementing recommendations of Community Empowerment
Plan
•Integrating Health Equity perspectives and solutions
in General Plan, and other long-range plans.
•Conduct an anti-racist analysis and incorporate
strategies, policies, procedures and practices.
•Collaborate with Sonoma County's law and justice
agencies to build trust among public safety.
•Declaring Racism a Human Rights and Public
Health Crisis
Increase community partnerships and engagement
•Assess needs of each district and develop long-term
plan for community engagement.
Objective Notes Status
Lead
Department
Supporting
Departments(s)
Improve and expand Cannabis Program
•3-year grant funded program including three year
limited term senior planner dedicated to cannabis
program.
•Conduct a cannabis equity assessment
•Improve applicant support with permitting, state
coordination, tax monitoring and enforcement
mitigation.
•Expand economic justice for populations and
communities impacted by state and federal
regulations.
•May result in amendments to the Cannabis
Ordinance.
Planning &
Economic
Development
Establish a Roseland/Sebastopol Rd. Community Business
District
•Study the creation of a Community Business
District (CBD) similar to the Downtown CBD
• Formally establish the CBD in support of the
business community in Roseland and along the
Sebastopol Road corridor.
Planning &
Economic
Development
•Transportation &
Public Works
•Water
•City Manager's Office
Implement Economic Development Strategic Plan
•Work with Small Business Development Center to
create a food-centered micro-entrepreneur incubator
space.
•Conduct a study on the economic and fiscal impact
of housing in Santa Rosa.
•Conduct a local business audit to understand
collected demographic and social characteristics to
help focus future economic development efforts.
•Activate vacant and/or underutilized private and
public spaces.
•Establish a Downtown Business Attraction and
Marketing Initiative in coordination with the
Chamber of Commerce and Downtown Action
Organization.
Planning &
Economic
Development
PROMOTE ECONOMIC AND GOVERNMENT VIBRANCY
Address poverty and increase economic opportunities (ARPA) • Study Enhanced Infrastructure Finance District
(EIFD).
• Implement the Childcare Support Program Facility
Fund through First 5.
•Implement a Child College Savings Account
through First 5.
• Implement a Guaranteed Basic Income Program.
•Implement a Quality Census Tract focused Façade
Improvement Program, business support and
assistance, parklet implementation and mural
placemaking program.
Planning &
Economic
Development
•Human Resources
•City Manager's Office
•City Attorney's Office
Adopt a Project Labor Agreement policy
City Manager's
Office
•Planning & Economic
Development
•Transportation &
Public Works
•Water
•City Attorney's Office
Initiate annexation discussions with County of Sonoma
•Evaluate annexation of the Moorland, South Santa
Rosa Avenue, Taylor Mountain and other
unincorporated areas within the Santa Rosa Urban
Growth Boundary.
•Evaluate opportunities for Regional Housing
Needs Assessment transfers
Planning &
Economic
Development City-wide
Continue implementation of Council-approved Unlimited Pass Program
•Pursue additional unlimited pass programs
partnerships for fare-free or discounted access for
individuals experiencing homelessness or in danger
of becoming homeless.
Transportation &
Public Works
•Fire
•Water
Objective Notes Status
Lead
Department
Supporting
Department(s)
Conduct a cybersecurity assessment and develop a roadmap for refinements
•Complete a cybersecurity assessment with a
prioritized roadmap for refinements and adoption of
corresponding controls and processes.
Information
Technology
Identify location for new Roseland Sub-station
•This priority will contribute to the long-term goal of creating a healthy and safe community for all.
•Internal sub-station for staff to increase presence in Roseland
•Prepare for future opening of public front counter
with bi-lingual resources Police
Analyze Fire Department facilities and determine strategy for deferred maintenance, privatization, and construction
•Fund and implement fire station facilities
improvements
•Identify funding source for Fire Station 8
construction
•Identify properties suitable for Fire Stations 6, 9, and 12 Fire
Complete the design and project plan for the Emergency Operations Center
•Design and Construction - Contracted design of EOC
footprint and layout
•IT and AV upgrades and modifications planned and
funded
•Generator install planned and funded
Transportation &
Public Works Fire
Develop Water Supply Alternatives Plan
•Leverage existing planning documents to develop a
water supply alternatives plan that will enhance the
City’s long -term water supply resiliency and
reliability. Water
Initiate development of initial storm drain master plan •Develop an initial storm drain master plan.
•Tentative timeline - release RFP in Summer 2022 and
begin work on master plan next FY.
Water
Adopt update to Short Range Transit Plan (SRTP)
•Will include a five-year transit and paratransit service plan, financial plan and capital plan. •Update will be
completed with significant public and Council
engagement in accordance with MTC guidelines and
in coordination with partner transit operators.
•Council Study Session scheduled for June 7, 2022.
Transportation &
Public Works
Adopt a master plan associated with fleet electrification •Will act as a purchasing and infrastructure
deployment policy intended to inform the purchasing
of battery powered vehicles Citywide. •The plan will
also focus on the timelines associated with the
deployment of backbone infrastructure.
Transportation &
Public Works
BUILD AND MAINTAIN A SUSTAINABLE INFRASTRUCTURE
Develop Capital Projects planning ranking and prioritization model •Develop internal taskforce with representatives from
all departments that initiate capital projects. •Develop a ranking and prioritization matrix for all capital
project types and the implementation of various
engagement strategies to better understand the
community's desires.
Transportation &
Public Works
Update Water Department infrastructure report card
•Water last completed an infrastructure report card for the water delivery system, wastewater collection
system, and regional treatment and reuse system in
2017.
•Update information based on updated master plans
and determine new required investments for each
system. Water
Adopt a Fossil Fuel Station Ban Ordinance
•Zoning Code ordinance to prohibit or regulate new
fossil fuel stations.
Planning &
Economic
Development
Develop a programming plan to minimize the impact of the Finley Aquatic Center construction closure.
•Construction includes: a new splash pad play area,
picnic area and repairs and ADA compliance upgrades
to pool deck.
•Develop strategic programming plan to minimize
impact by moving programs to Ridgway and in
collaboration with the JC pool.
•Complete all permitting, staff training and
program/rental development for new splash area and
picnic sites. Recreation
Complete the Tubbs Fire recovery projects
Projects Ongoing, complete FY 2023:
02338 – Fire Damages Tree Removal – Parks, open
Space, ROW Phase 3
02248 – Six Fire Damaged Parks – Recovery
02300 – Fire Damaged Roadway Landscaping
02239 – FHWA Fire Related Permanent Asphalt
Improvements
Projects Ongoing, complete after FY 2023:
02184 – Fire Station 5 Resiliency and Relocation
02258 – Coffey Park and Fountaingrove
Neighborhood Road Disaster Recovery
02406 – Hopper Ave Corridor Fire Recovery
Improvements
Transportation &
Public Works
Advance the Hearn Community Hub
•Hearn Community Hub includes new Fire Station 8,
Roseland Library.
Pending final scoping, also includes: community
center, pool, and/or public park.
•Finalize project delivery strategy and continue to
explore and secure funding opportunities.
Transportation &
Public Works
•Community Engagement
•Fire
•Finance
•City Manager's Office
•City Attorney's Office
Development of Landscape and Public Maintenance Greenspace Master Plan
•Complete assessment of all city-owned parcels, Right
of way, etc. and develop a comprehensive maintenance
plan
Transportation &
Public Works Parks