Human Resources
Department
Fiscal Year End 2024-25
LONG TERM FINANCIAL POLICY
AUDIT SUBCOMMITTEE
JANUARY 29, 2026
DOMINIQUE BLANQUIE, HUMAN
RESOURCES DIRECTOR
GOLBOU GHASSEMIEH, DEPUTY HUMAN
RESOURCES DIRECTOR
2 The mission of Human Resources is to deliver innovative and timely Human Resource services and leadership enabling the City of Santa Rosa to provide world-class services to our diverse community. We accomplish our mission by attracting and hiring talent; creating and enhancing opportunities for career growth; providing an inclusive workplace environment; and offering competitive salaries and benefits.
HR Department Mission
3 HR Department Core Services
Employment and Training Services
Recruitments which include, hiring, onboarding, and separating employees; training/workforce development, culture and team dynamics, leadership coaching; classification and compensation; leave administration; EEO and workplace investigations; policy development and ensuring compliance with employment laws.
The division is supported by the administrative team.
Benefits Administration
Responsible for overseeing all benefits related transactions for the workforce, including completing annual open enrollment.
Labor Relations
Employer-employee relations, labor negotiations, managing MOUs, and compliance in labor laws.
Risk Management
Managing claims against the City, employee benefits, workers' compensation, insurance, ADA, and safety.
4 HR Metrics—Employment Services:
Recruiting
Staffing Services Metrics
1.0 Analyst
1.0 Technician
• Recruitments
• Onboarding new hires
• Employee separations (including
processing retirements and
layoffs)
• Processing all Personnel Actions
• Employee Service Awards
• Approximately 80
requisitions to fill
• 83 Recruitments
• X Applications reviewed
• 1616 Personnel Action Forms
Processed
• 100 New Hires Onboarded
• 215 Separations processed
(including layoffs)
• 100 Promotions Processed
and Onboarded
• 137 Newly Hired Temporary
Employees
5 HR Metrics—Employment Services:
Classification & Compensation
Staffing Services Metrics
1.0 Analyst • Review and Analysis of consultant
work
• Incumbent review meetings
• Meet and confers
• Compensation analysis for each
classification
• Compaction analysis
• Differential analysis
• Review of out of class assignments
• Draft Council items
• Classification/Compensation:
• 229 Classifications Reviewed
at Review Meetings; 36
Remaining
• 69 Review Meetings Held
• 650 Incumbents HR Has
Met With
• 150 Benchmarks Reviewed for
Compensation, Including
Additional Submitted by Union
Coalition
• 6,000+ Total Estimated Project
Hours To date
6 HR Metrics—Employment Services:
Employee Engagement
Staffing Services Metrics
1.0 Analyst
(EEO and DEI Officer position was
eliminated)
• Performance
development/management
• Investigations
• EEO point of contact
• Culture assessments and team
dynamics work
• Point of contact for Training
Services
• A Typical Investigation,
Including Writing The Final
Report 80 – 100 hours (on the
low end)
• We Are Running 6 – 8
Investigations, 1 Analyst
assigned
• Prior Appears to Have
Been 2-5 Per Year, With
Work Divided Amongst
Several Analysts
1.0 FTE Senior Analyst is the lead over Employment Services, and oversees leave and disability management 7 HR Metrics—Benefits Administration
Staffing Services Metrics
1.0 Benefits Supervisor
1.0 Analyst
1.0 Technician
• The City manages 3 different types of
plans, City, CalPers, and Teamsters
(CalPers includes 10 plans, City has 3,
Teamsters has 2)
• Complex reconciliation and claims
management with various vendors, and
Third-Party Administrators
• Day to day benefits administration
• Claims management of benefits
changes related to leaves
• Working collaboratively with
Finance/Payroll to ensure continuity of
benefits
• Open Enrollment and Employee
Recognition Event
• Benefits and Retirement Trainings
• Over 400 Change Transactions
As a Result of Open Enrollment
• Approximately 10 – 40+
Transactions/Requests
Managed Daily
• Over 40+ Leave Cases Managed
Daily, Not Including
Department Level Leaves
8 HR Metrics—Training Services
Staffing Services Metrics
None—the Training Manager
position was eliminated
(Deputy HR Director)
• Design and develop Citywide trainings
• Organizational Development
• Oversee vendor-based training
• Team Dynamics workshops
• Leadership Coaching
• 2 cohorts of Supervisory Training (4
Courses)
• 13 New Trainings in the
Communicate for Success Program
Being Offered Through June
• Other Vendor-based Training
• Internal Training Including Styles
Assessments and Customized Team
Dynamics Workshops
• Benefits and Retirement Trainings
(provided by benefits team)
• Safety Trainings (provided by Risk
team)
• Internal Leadership Coaching
9 HR Metrics—Labor Management
Staffing Services Metrics
1.0 Manager
1.0 Analyst
• Labor negotiations
• Labor/Management support and
facilitation
• MOU administration and interpretation
• Sideletter agreements
• Grievances
• Meet and confer
• 17 Bargaining Units (14 represented,
3 unrepresented)
• Minimum of 1200+ hours
• Besides Labor Negotiations:
• 416 Hours Spent On Grievances
• 2080 Hours on Sideletters and
Meet and Confers (not
including class/comp, does
include layoff related)
• 1664 Hours on Misc. Tasks
(RFI’s, Labor Management
meetings, etc.)
10 HR Previous Organization—2022 (23 FTE)
11 Current HR Organization (20 FTE)
12 HR Department FY 2024-25 FTE Count
Job Title FTE Count
ADMINISTRATIVE SECRETARY-CONFI 1.00
DEPUTY DIRECTR HUMAN RESOURCES 1.00
DIVERSITY, INCLUSION & EEO OFC * 1.00
EMPLOYEE RELATIONS MANAGER 1.00
HUMAN RESOURCES ANALYST 4.00
HUMAN RESOURCES DIRECTOR 1.00
HUMAN RESOURCES TECHNICIAN 2.00
PRINCIPAL HR ANALYST 2.00
SR ADMINISTRATIVE ASST CONF 2.00
Grand Total 15.00
*Position eliminated with FY 2025-26 Budget Adoption
13 HR Department FY 2024-25 Spending
Category 2024-25
Budget
2024-25
Actuals
(Over) Under
Budget
Salaries & Benefits $2,768,093 $2,584,940 183,153
Services & Supplies 2,010,671 1,247,140 763,531
Total $4,778,764 $3,832,080 946,690
14 HR Services & Supplies Detail
Expenditure 2024-25 Actuals
Agency Fees (Flex Spending Acct) $640,256
*Professional Services 314,580
IT Annual Cost Recovery 136,067
Advertising 59,046
Miscellaneous Expenses < $30K 97,191
Total $1,247,140
* Actual Expense Detail Provided in Future Slides.
15 HR Agency Fee Detail
(Expenses over $10K)
Professional Services Expense Description 2024-25 Actuals Personnel Perspective $84,882
Gallagher Benefit Services Inc. 54,434
Sloan Sakai Yeung & Wong LLP 52,187
Cooperative Personnel Services 50,080
Burke Williams & Sorensen LLP 23,113
Miscellaneous Exp <$10K 49,884
Total Major Professional Services Expenses $314,580
16 HR GF Revenue
Revenue FYE 2024-25 Actuals
HR Services Cost Recovered $1,284,435
Cost Alllocation Plan Recovery from Enterprise Funds
Questions?
17