Public Transit Agency Safety Plan 2026
form indicating they have read and understand the information.
D. Security
1. Each user with access to the City’s computer network, voice mail, or other electronic communication system shall be assigned a unique user name and password for security purposes. While this cannot guarantee privacy, confidentiality or data security, it is an important component of the City’s overall system protection. Users are responsible for all computer use under their user name and shall maintain the confidentiality of their password. Passwords must not be shared. Passwords control access to files, register a permanent record of the entries made, and are the means by which users are held accountable for their system entries. If a user suspects his/her password has been compromised, they should use the “change password” option to change it immediately or call IT Help Desk, ext. 3100, for assistance.
2. Information Technology staff may require a user to temporarily change their password for installation, diagnostic, repair, replacement, upgrade, or maintenance purposes. Once completed, the user is to immediately change it back to a unique and secure password.
3. Computers should be locked via the operating system, either manually, each time users leave their desks for any period of time, or automatically, using a password protected screen saver. Computers should be shut down at the end of each workday. This protects employees and the security of the system from someone else accessing the system using a valid username and password. Information Technology Staff may ask users to remove their screen saver passwords in order to perform installations, diagnostics, repairs, replacements, upgrades, or maintenance. Once completed, the user is to immediately change it back to a unique and secure password.
4. Users will ensure that all computer assets (computers, monitors, laptop computers, printers, etc) that are assigned to or regularly used by them are maintained and used in a manner consistent with their function and such that the possibility of damage and/or loss is minimized. a. Computer equipment will not be removed from City premises without the prior authorization of the Chief Technology Officer or department head except for portable equipments such as laptops or smartphones assigned to the individual employee. Users will not open their PC cases to modify City Equipment. b. Whenever possible all portable computing equipment (laptop computers, tablets or other handheld computers etc.) will be maintained under the direct supervision of the user that they are issued to. The equipment must never be left unattended in locations such as airports and hotel lobbies. When equipment must be left unsupervised, it must be made as inconspicuous as possible (i.e. do not leave the computer sitting on the seat of an unattended vehicle). Wherever practical, the computer shall be secured with the supplied security device(s). Mobile data computers do not need to be removed from Police and Fire vehicles. c. Computers and electronic equipment, are generally delicate and shall be treated accordingly.
E. Privacy
1. No employee has a personal right to, or any rights of privacy to any information stored or created on the City’s computer or telephone system including but not limited to email.
2. The City reserves the right, with Department Head approval, to enter, search, monitor, copy, or retrieve any information, including but not limited to, stored or deleted files, records, voice and text messages, faxes, internet logs, and audio from any computer or communication system without notice. Should such action be warranted, Director of Human Resources shall be notified immediately by the Department Head.
3. Information received or transmitted by any computer or communication system, whether deleted or not, may be logged, recorded, or otherwise monitored and is subject to disclosure based on the provisions of the Public Records Act and/or approval of the City Manager and City Attorney.
F . Use
Public Transit Agency Safety Plan 2026
1. Use of the City’s computer and communication systems shall be for the purpose of delivering City services and shall be professional and businesslike in nature. Limited personal use is allowed provided that it meets the guidelines set forth herein. Computer and communication systems may not be used for any purpose or reason that may violate City policy, local, state, or federal laws, public policy, or other inappropriate purposes, including but not limited to:
a. Any use that violates the City’s Anti-Harassment and Discrimination policies; b. Sending or downloading messages or images thatare threatening, derogatory, defamatory, or obscene; c. Conducting non-City related business which results in private gain or advantage d. Unauthorized soliciting or proselytizing others for commercial ventures, religious or political causes or other non-City business related matters.
e. Disrupting or threatening to disrupt the efficient operation of City network and/or connected systems (for example, sabotage or introducing a computer virus); f. Overloading the efficient operation of City network and/or connected systems (for example, instant messenger, Internet radio, etc.);
g. Unauthorized use, monitoring, or accessing of any computer or communication system’s files or activities for the purpose of idle curiosity or obtaining data or information that has no business-related purpose; and
h. Forging of any City computer or communication systems file, log, messages, or recording. i. No union business shall be conducted by email unless authorized by the City Manager, department head, Director of Human Resources or pursuant to a labor agreement. Notwithstanding, a union official may use the system to communicate to the entire unit in order to schedule meetings, announce joint labor management decisions and communicate status of issues (such as IBN communiqué), or to communicate with City management regarding labor relations issues.
i. The email system shall not be used to plan for or coordinate work stoppages, slowdowns, strikes, or to incite employees or otherwise disrupt the work environment. ii. The email system shall not be used for campaigning for union issues or running for office. j. No use of the computer or email system shall interfere with the City’s business or impair employee’s performance.
2. Unauthorized installation, removal, or altering of any software/hardware may be a violation of copyright law, City policy, procedure, or administrative directive, and therefore could result in criminal prosecution and/or disciplinary action in accordance with City rules and regulations.
3. No City owned or authorized hardware or software may be borrowed, copied, or transferred without prior approval from the Chief Technology Officer or his/her designee.
4. General Use of E-Mail System:
a. The E-Mail System is capable of simultaneously transmitting information to “All Users” of the E-Mail System, or all E-Mail users in a building. No Employee shall send an All User or All Building E-Mail without permission from the Employee’s department head. This does not preclude employees, with management approval, communicating City business matters through department-wide distribution groups within their own department.
Public Transit Agency Safety Plan 2026
b. Whenever an Official or Employee possesses “confidential” information, the Official or Employee has an obligation to take all reasonable and necessary steps to protect the confidentiality of the information, and minimize the likelihood of inadvertent transmission of the confidential information to unintended recipients.
If an Official or Employee has any question regarding the implementation of this section, contact the City Attorney’s office.
c. Do not attempt to disguise the origin of an E-Mail. No employee shall attempt to disguise the origin of any E-Mail, unless authorized by the Chief of Police for a criminal investigation. d. Do not access other Employees’ E-Mail. No Official or Employee shall access another Official or Employee’s E-Mail unless authorized by: (1) the other Official or Employee, or (2) the other Employee’s Department Head, or (3) the City Manager.
e. State and federal law prohibit the electronic transmission of social security numbers over the internet unless the connection is secure or the Social Security number is encrypted except under certain limited exemptions. Social Security numbers should not be transmitted unless the user has verified with the City Attorney’s Office that such use is permissible.
f. Reporting criminal activity. Any Employee who discovers potential criminal activity involving the use of any E-Mail shall immediately report the activity to the Employee’s supervisor. The supervisor shall immediately report the activity to their department head, who shall report the activity to the Investigative Unit of the Police Department and the Human Resources Director.
5. Bulletin Board
a. Employees may post general employee information on the City Bulletin Board. Employees may also post information regarding events for non- profit organizations or other activities which do not result in personal gain for employees provided that such postings shall comply with all other provisions of this policy.
6. Personal, Privileged and Confidential Information
a. All employees at one time or another may receive, or have reason to access personal, privileged and/or confidential information. That information may concern other employees, City of Santa Rosa operations, other organizations and or patrons with whom we do business. This information may include information such as employee phone number, social security number, salary, benefits, address, etc b. You are obligated to ensure that this information remains confidential and is not disclosed, even to other City of Santa Rosa employees. This is true regardless of whether you are actively employed, on leave or your employment with the City of Santa Rosa ends (for any reason). Employees who disclose such sensitive information will be disciplined in accordance with City Rules and Regulations and/or criminal prosecution. c. If your employment with the City of Santa Rosa terminates, for any reason, you must promptly return to the City of Santa Rosa all confidential documents and other materials that you have. You are not permitted to retain copies of any such documents or materials.
G. Records Management
1. Routine e-mail messages and voicemail messages are not intended to be retained as public records in the ordinary course of City business. Pursuant to Government Code Section 6254(a), preliminary drafts, notes, or interagency or intra-agency memoranda that are not retained by the City in the ordinary course of business are exempt from disclosure as public records, provided that the public interest in withholding those records outweighs the public interest in disclosure.
a. In accordance with the City’s Records Retention Schedule, e-mail messages, whether deleted by the user or not, and electronic voicemail messages (such as those voicemail messages received on the ShoreTel system) that have been heard by the user but not saved, and that are more than 60 days old will be electronically purged by IT . E-mail messages or electronic voicemail messages that are required to or intended to be retained for long-term storage should be placed in the appropriate subject file, either electronically or,
Public Transit Agency Safety Plan 2026
in the case of e-mail messages, in hard copy. Such e-mail messages and electronic voice mail messages will be subject to the City’s Record Retention Schedule and may become public record unless exempt from disclosure under other applicable provisions of the Public Records Act (e.g., personnel files, attorney-client communications, deliberative process, etc.). For example, with regard to e-mail messages, documents that could constitute public records to be retained may include, but are not limited to:
i. Complaints received from the public and responses thereto. ii. Any email which is evidence of any official action taken by you as part of your job duties—i.e. granting an extension of time to perform some required task, notifying someone of deficiencies in an application or other filing, approving a change order or extra work; giving notice of a meeting or event; iii. Comments received from a citizen regarding a matter that is scheduled before the Council for a public hearing where the person is unable to attend and has requested those comments be part of the record, or where Council, or other board or commission member, is required to disclose such ex parte communication. b. If you have any questions as to whether a document should be retained under the Public Records Act, please contact the City Attorney’s Office.
2. By default, sent e-mail messages are electronically purged on the 60th day after they are sent.
3. By default, deleted e-mail messages are electronically purged on the 7th day after they are deleted.
Employees may elect to set their computers to electronically delete deleted emails when they log out of the system each day.
4. By default, recorded voicemail messages (those received on the City’s older voicemail system) are electronically deleted on the 60th day after receipt.
H. Violations
1. Violation of any provision in this policy will be reviewed on a case-by-case basis and may result in revocation of privileges, discipline in accordance with City Rules and Regulations and/or criminal prosecution.
2. Failure on the part of any contractor, consultant, or non-employee to comply with the provisions of this policy will constitute grounds for revocation of privileges, termination of their contract and/or criminal prosecution.
J. CITY OF SANTA ROSA BASIC PRINCIPLES / ORGANIZATIONAL VALUES The Basic Principles
• Focus on the situation, issue or behavior, not on the person. • Maintain the self-confidence and self-esteem of others. • Maintain constructive relationships.
• Take initiative to make things better.
• Lead by Example.
Public Transit Agency Safety Plan 2026
Organizational Values
We are committed to a creative process which develops mutual respect and pride in ourselves and the community. To this end, we value:
• Provide Quality Service
• Encouraging Accessibility, Open Communication and Participation in Decision Making • Seeking and Celebrating Diversity
• Developing an Environment of Mutual Trust, Fairness, Sensitivity and Dignity • Promoting Confidence in the Individual Capabilities and Cooperation Throughout the Organization; and • Adapting to the Changing Circumstances of the Community.
Public Transit Agency Safety Plan 2026
10.10 Appendix 10: MV Transportation Inc Safety Management System (SMS) Plan
MV TRANSPORTATION, INC.
Safety Management System (SMS) Plan
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1 11.. SSaaffeettyy MMaannaaggeemmeenntt PPoolliiccyy ............................................................................................................................................................... 3 SSaaffeettyy MMaannaaggeemmeenntt SSyysstteemm ((SSMMSS)) PPoolliiccyy SSttaatteemmeenntt ........................................................................................................................ 3
1.1 Commitment to Safety Statement ................................................................................................................................................. 5
1.2 Safety Management System Development ................................................................................................................................... 6
1.3 Operations and Maintenance Procedures .................................................................................................................................... 6
1.4 Employment and Recruitment Selection ...................................................................................................................................... 8
1.5 Drug and Alcohol Programs ........................................................................................................................................................... 8
1.6 Workplace Violence Program ........................................................................................................................................................ 8
1.7 Fitness for Duty ............................................................................................................................................................................... 9
1.8 Exposure to Infectious Diseases .................................................................................................................................................... 9
1.9 Policies and Procedures Review .................................................................................................................................................... 10
1.10 Employee Safety Reporting Program (ESRP) ............................................................................................................................... 10
1.11 Authorities, Accountabilities and Responsibilities ...................................................................................................................... 11
1.12 Emergency Management Integration and Procedures .............................................................................................................. 13
1.12 SMS Documentation and Records ............................................................................................................................................... 13
22.. SSaaffeettyy RRiisskk MMaannaaggeemmeenntt .................................................................................................................................................................. 13
2.1 Accident and Incident Reporting and Response ........................................................................................................................... 14
2.2 Safety Hazard Identification and Analysis ..................................................................................................................................... 15
2.3 Evaluation, Mitigation and Communication of Safety Risk .......................................................................................................... 17
33.. SSaaffeettyy AAssssuurraannccee ............................................................................................................................................................................... 17
3.1 Safety Performance Monitoring and Measuring .......................................................................................................................... 18
3.2 Management of Change ................................................................................................................................................................. 18
3.3 Continuous Improvement .............................................................................................................................................................. 19
3.4 Risk Reduction Program ................................................................................................................................................................. 19
44.. SSaaffeettyy PPrroommoottiioonn .............................................................................................................................................................................. 20
4.1 Competencies and Training ........................................................................................................................................................... 20
4.2 Safety Communication ................................................................................................................................................................... 22
55.. SSuuppppoorrttiinngg RReessoouurrcceess ....................................................................................................................................................................... 23
5.1 Acronyms and Abbreviations ......................................................................................................................................................... 24
5.2 Definition of Terms ......................................................................................................................................................................... 25
5.3 Version Updates ............................................................................................................................................................................. 28 PPTTAASSPP AAddddeenndduumm ................................................................................................................................................................................. 29 Transit Agency Information .................................................................................................................................................................. 29 PTASP Approval ..................................................................................................................................................................................... 30 DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
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2 Annual Review of Plan .......................................................................................................................................................................... 30 Safety Performance Targets ................................................................................................................................................................. 31 Safety Performance Target Coordination ............................................................................................................................................ 31 AAppppeennddiixx ............................................................................................................................................................................................... 32 Attachment A ........................................................................................................................................................................................ 32 Attachment B ........................................................................................................................................................................................ 33 Contract / Agency-Specific Attachments ............................................................................................................................................. 35 DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
3 11.. SSaaffeettyy MMaannaaggeemmeenntt PPoolliiccyy SSaaffeettyy MMaannaaggeemmeenntt SSyysstteemm ((SSMMSS)) PPoolliiccyy SSttaatteemmeenntt MV Transportation, Inc. is committed to providing the highest level of safety for the public, our employees and contractors. Satisfying our customers’ special needs with 100% regulatory compliance and the lowest possible risk is our first operational priority. We will never increase our risk of accident or injury to solve operational problems in the course of providing the Best Customer Experience.
To meet that commitment, MV Transportation has adopted the Safety Management System (SMS) and developed safety policies and activities in support of an effective SMS. This plan is based on the four components of SMS: Safety Management Policy, Safety Risk Management, Safety Assurance, and Safety Promotion.
Every employee and contractor are directed and empowered to administer the SMS and its specific activities for the prevention, control, and resolution of unsafe conditions and actions. The primary objectives of this SMS plan are to proactively identify and mitigate safety hazards and risks, promote a positive safety culture, and maintain regulatory compliance.
Our safety objectives are to:
• Ensure that effective safety management systems and processes are integrated into all of our activities.
• Designate an individual responsible for the safety function who reports directly to the Chief Executive Officer of the company and authorize that individual to develop and implement programs to promote safety.
• Ensure all employees and contractors are aware that safety is their primary responsibility and they are held accountable for delivering the highest level of safety in their daily work activities.
• Clearly define the safety accountabilities and responsibilities to all employees and contractors, including the responsibility of managers and supervisors to develop, implement, and enforce safety rules and procedures in their respective work areas. • Provide all employees and contractors with appropriate safety information and skills training; ensure employee and contractor competence in all safety matters related to their position with the company.
• Develop and embrace a positive safety culture in all of our activities that recognizes the importance and value of effective safety management and acknowledges that safety is the number one operating value in everything we do.
• Ensure a culture of open reporting of all safety hazards, ensuring that no action will be taken against any employee who discloses a safety concern through the proper chain of command, unless such disclosure indicates, beyond any reasonable doubt, an illegal act, gross negligence, or a deliberate or willful disregard of regulations or procedures.
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4 • Promote and maintain a positive safety culture with positive recognition and reinforcement of safe behaviors.
• Ensure that all equipment, systems and services meet our safety performance standards through periodic audits and inspections.
• Establish performance metrics and measures of our safety performance against our safety performance indicators and safety performance targets.
• Continually develop and improve our safety processes through actively monitoring, measuring, and reviewing our performance against our objectives and targets. • Conduct safety and management reviews to improve our safety performance and ensure that relevant and corrective actions are taken.
• Comply with all state and federal regulatory requirements and standards.
SSiiggnneedd:: ________________________________________________ DDaattee:: ______________________ Harry Wilson, Executive Chairman
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Public Transit Agency Safety Plan 2026
5 1.1 Commitment to Safety Statement
Providing the highest level of safety for all MV Transportation employees, passengers, and the communities we serve is our core operating value. Safety is at the forefront of delivering the Best Customer Experience and is the first of our key components of successful performance.
Doing work safely must be the foundation of all operational activities. Safety standards will never be compromised, subordinated or diminished by any other goal. Safety is the process that drives all functions and activities and is at the center of every thing we do at MV Transportation.
MV Transportation is committed to being the safest organization possible and is committed to an incident and injury free workplace and security excellence. We will review and continually improve our practices to continuously drive improvements in safety, health, environmental, and security performance.
Accountability is fundamental to our mission. Every individual at MV is responsible for working and acting safely and embracing safety as a lifestyle. Compliance wit h this Commitment, applicable laws, and other requirements is the responsibility of every employee and contractor acting on our behalf.
Safety leadership is a core responsibility of management and is the company's most important management value. Managers at all levels will set the standard in our industry, from the Chief Executive Officer to the first-level supervisor.
Every employee is responsible to:
• Promote and maintain a safe work environment for all personnel and our passengers. • Act consistently to influence safe behaviors and eliminate unsafe behaviors, actions and decisions.
• Go above and beyond the minimum safety standards of his / her job. • Directly participate in all aspects of our safety program. • Abide by all applicable safety rules and regulations. • Work with management to decrease our exposure to risk. • Immediately report all incidents/accidents and hazards. • Complete all assigned safety training programs to continuously enhance safety skillset. • Intervene in an activity if it is observed that its being conducted with an unacceptable level of risk.
• Encourage and reinforce the safe behaviors of others. • Resolve circumstances responsibly that require corrective action. • Insist upon an unwavering commitment to safety.
MV leadership is committed to supporting this statement with the resources and accountability necessary to achieve safety excellence.
Harry Wilson
Executive Chairman
Kevin Klika
President and Chief Operating Officer
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6 CCoonnttrraaccttoorr MMaannaaggeemmeenntt
It is the responsibility of MV Transportation to ensure that contractor work practices meet established safety standards of the agency and any and all federal, state, and local regulations and requirements. (Safety Policy S-10).
MV Transportation will monitor contractor compliance through scheduled and unscheduled safety audits of equipment, work sites and practices, regulatory compliance, and required records.
Significant violations, especially in areas of safety, will be addressed by the appropriate management person, and may include termination of the contract or other legal action.
1.2 Safety Management System Development
This Safety Management System (SMS) plan was developed to outline our systematic procedures, practices, and policies for managing risks and hazards. Additional plan elements are available as references to support the information outlined in this document.
Key definitions of our process throughout our Safety Risk Management includes the following:
• A hhaazzaarrdd is a condition or object with the potential of causing injuries to personnel, damage to equipment or structures, loss of material, or reduction of ability to perform a prescribed function. The potential for harm is defined as ssaaffeettyy rriisskk. It refers to the chance that people, equipment, or the environment could be harmed by the consequences of a hazard. • What is done to address and reduce that risk is mmiittiiggaattiioonn. • CCoonnsseeqquueennccee means an effect of a hazard, involving injury, illness, or death; damage to or loss of the facilities, equipment, rolling stock, or infrastructure of a public transportation system; or damage to the environment.
• EEvveenntt means any accident, incident, or occurrence.
This SMS plan will be reviewed periodically to continuously improve in our mitigation of safety risk. We will review and continuously improve our practices to drive continuous improvement.
Effectiveness at the site level will be determined at least annually through the Safety Director audit. Reviews may occur more frequently.
This plan outlines t he SMS activities for all employees and contractors employed by MV Transportation. Additional manuals and procedures should be referenced for more in -depth procedural detail. We will work with the transit agency at the site-location level to ensure these activities are also featured in their Agency Safety Plan.
1.3 Operations and Maintenance Procedures
It is the policy of MV Transportation that company operations and all personnel will comply with all applicable requirements federal and state safety regulations (Safety Policy S-10).
The system will be monitored for compliance with and sufficiency of operations and maintenance procedures. Non -compliance will be addressed through training, coaching, and management oversight, among other approach es. Non -compliance may result in disciplinary action, in DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
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7 accordance with our policies and procedures. Insufficient procedures will be addressed through the Safety Risk Management process outlined in this plan. Any task that cannot be done safely should not be attempted until it can be done safely.
It is the responsibility of the operator to perform thorough Daily Vehicle Inspections (DVIs) and submit those reports to dispatch personnel. It is the responsibility of the mechanics to review and repair all defects before the vehicle goes back into service. The procedure is listed out in greater detail in our Maintenance Manual. Monthly audits of facilities including yard and surrounding areas will also be conducted to verify OSHA compliance and hazard identification, mitigation and resolution.
A vehicle with a safety defect is reported immediately by the operator . The vehicle shall be removed from service and not returned until repaired or replaced as soon as possible. In cases when the defect prevents the vehicle from being safely driven back to the garage, it is towed using a contracted service.
No operator or other authorized employee is asked, required, or permitted to drive a vehicle with a known major safety defect and is required to wear a safety vest as well as any other appropriate PPE.
As outlined in our Maintenance Manual, it is the responsibility of the maintenance manager to provide the general manager with a detailed account of the day’s vehicle status and maintenance activities. The maintenance manager shall ensure the operations manager is kept up -to-date on all daily meetings and reports.
It is the policy of MV Transportation that maintenance managers are responsible to ensure all fleet vehicles are systematically inspected, maintained, and repaired. The preventative maintenance intervals shall conform to the OEM service specifications, FTA standards, and contractual requirements. (MP-03-02 – Preventative Maintenance). All seasonable maintenance services are to be conducted in accordance with OEM standards. (MP-03-10 – Seasonal Maintenance).
Please refer to the Maintenance Shop Safety Manual and Maintenance Manual for further detail outlining policies and procedures, as well as our Safety Vest Policy S -46 and Yard Safety Procedures.
SSaaffeettyy iinn DDeessiiggnn,, AAccqquuiissiittiioonn aanndd PPrrooccuurreemmeenntt Operational safety and passenger safety are the highest priorities when defining vehicle and facility design requirements. Design criteria are established to ensure the equipment meets or exceeds all safety, flammability and environmental requirements and meets all state and federal standards and regulations. MV Transportation’s Procurement Department owns the procurement process and works closely with all impacted departments.
Conditions covered in the Contract Specifications include verification of compliance, commencing with the design phase and periodic inspections and testing during the construction phase performed by qualified consultants. A thorough inspection and system testing is performed before the equipment is conditionally accepted.
The Procurement Group works in conjunction with the maintenance, safety, and operations department when purchasing personal protective equipment for employees, controlling DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
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8 chemicals and other hazards in the workplace , mandating safety requirements in specific contracts and requiring compliance from specific vendors and clients with MV Transportation’s safety requirements.
1.4 Employment and Recruitment Selection
MV Transportation follows industry practices when hiring employees and contractors, including employment, criminal background, and MVR reports as required. Our hiring practices are compliant with FTA regulations on pre-employment / new hire testing and onboarding.
1.5 Drug and Alcohol Program
The Drug and Alcohol Program Manager is responsible for administering th e corporate program.
The location Designated Employe r Representative (DER) are responsible for location program compliance. The policies and procedures conform to the drug and alcohol regulations of the United States Department of Transportation’s (DOT), Federal Transit Administration (FTA) and/or the Federal Motor Carrier Safety Association (FMCSA), based on the service environment that the agency and contract operates under. The policy identifies that employees are subject to testing and includes the testing requirements, prohibited behavior, consequences of positive results and resources for employee assistance and rehabilitation.
MV Transportation is committed to a Drug and Alcohol free workplace through a Zero Tolerance policy. Participation by covered employees in MV Transportation’s prohibited drug use and alcohol misuse program is a condition of employment. Supervisors must not permit a safety - sensitive employee to perform his/her job function if the employee has violated any provision of the Policy. Our Drug and Alcohol-Free policy extends to contractor personnel in safety -sensitive positions.
1.6 Workplace Violence Program
MV Transportation is firmly committed to providing a workplace free from acts of violence or threats of violence. In keeping with this commitment, the Company has established a policy strictly prohibiting any employee from threatening or committing an act of violence in the workplace, while on duty, while on company related business, or while operating any vehicle or equipment owned or leased by the Company.
Assistance is needed from all employees to achieve a workplace secure and free from violence.
MV is committed to a “zero tolerance” policy and compliance with this policy in respect to workplace violence is every employee’s responsibility. Any and all in cidents involving an act or threat of violence must be reported immediately to the employee’s supervisor or the Human Resources department. Any employee may do so without fear of retaliation of any kind. After the incident is reported to a supervisor, he /she will report the matter to the Human Resources department, who will conduct an investigation and take appropriate action.
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9 Any employee who engages in or contributes to violent or threatening behavior may be subject to disciplinary action, up to and including termination.
1.7 Fitness for Duty
Fitness for duty is determined by Human Resources and Safety Management. It is the policy of MV Transportation that all drivers are professionals that manage fatigue and come to work well rested and prepared to provide a full measure of safe and reliable customer service (Safety Policy S-18).
All employees that take medical leave must provide a return to work release from his/her health care provider prior to returning to work. The return to work statement should be submitted to the Leaves Manager in the Benefits department.
Employees returning to work after 30 days or more break in service will be required to undergo a background check, return-to-work physical and drug test, as permitted or required by applicable federal or state law which includes but is not limited to regulations and requirements set forth by the DOT, FTA, FMCSA, OSHA and ADA.
1.8 Exposure to Infectious Diseases
MV Transportation is committed to providing a safe and healthy workplace for all employees, customers, clients, and business partners. MV’s health and safety preparedness efforts follows the guidance published by the Centers for Disease Control and Prevention (CDC), Occupational Safety and Health Administration (OSHA), as well as guidance from a State health authority or other applicable industry guidance. Health and safety preparedness efforts include awareness on everyday preventative safety precautions , worker hygiene and source controls , workplace cleaning and disinfection, and communications and training practices.
Employees are trained on the concept of Universal Precautions, which is adopted by OSHA as a way to protect yourself under the Bloodborne Pathogen standard. Universal Precautions include safe health hygiene practices to prevent infection by treating all bodily fluids as if they are infectious. All MV employees undergo training on Bloodborne Pathogens , which includes an overview and awareness of the standard, protecting against the risk of infection by avoiding direct contact with bodily fluids, wearing the appropriate PPE, proper donning and doffing of PPE, and proper hand-washing techniques or use of hand -sanitizer that is consistent with both CDC and OSHA gu idelines. MV conducts annual refresher training on Bloodborne Pathogens during monthly safety meetings once a year.
MV will continue to procure the recommended protective supplies , which may include cleaning and disinfection products, gloves, safety goggles and masks. If an employee is running low on PPE, they are to contact their supervisor.
All employees are to take self-responsibility in practicing good hygiene skills and maintaining safe behavioral practices. Everyone has a role to play in making sure our workplaces and communities DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
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10 are as safe as possible. Employees are to be informed of and encouraged to monitor signs and symptoms of an illness and to not report to work if they are ill.
MV will continue to employ strategies to minimize the exposure of the public, personnel and property to hazards and unsafe conditions consistent with guidance received from health authorities. MV will continue to produce policies, procedures and postings to inform and encourage employees to maintain hygiene and infection control.
1.9 Policies and Procedures Review
All policies and procedures require period ic reviews for applicability and accuracy. Policies and procedures include a revision date to ensure that all copies of the document are current. Specific policies and procedures are reviewed by department managers with the assistance of the Human Resources Department. Changes to policies and procedures will be made at the corporate level after a thorough review has been performed.
The contractor’s safety policies and procedures will also be reviewed periodically for accuracy and compatibility with MV Transportation policies and procedures.
To submit a request for revision, individuals must complete a Change Request. Details of the request must include the policy or procedure, description of the requested process change, any known impact, and implementation efforts.
1.10 Employee Safety Reporting Program (ESRP)
Our front-line employees are our best source of information for identifying hazards. Nobody knows more about the actual safety performance of the transit system than the employees who deliver the service.
The Employee Safety Reporting Program (ESRP) is intended to help the Accountable Executive and other senior managers get important safety information from across the transit agency. It can be an agency’s most important source of safety data.
There are two types of safety reporting programs: mandatory and voluntary. • MMaannddaattoorryy: Employees must report hazards that are compliance -based and address regulatory issues. Employees are required to immediately report every incident and accident. An employee’s failure to report or provide false information of an unsafe hazard or act could result in disciplinary action.
• VVoolluunnttaarryy: Employees are strongly encouraged to report hazards and can report anonymously. Every employee is empowered to report any unsafe hazard / risk to their supervisor or senior management without fear of retribution or penalty.
Employees will have the option to report anonymously to maintain confidentiality. The ESRP is non-punitive and employees will not be disciplined for the act of reporting the Hazard or Near Miss. However, employees must report hazards that are compliance -based and address regulatory issues. Record falsification, Drug & Alcohol violations , gross negligent behavior, and DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
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11 failure to report accidents/incidents and serious safety hazards are examples of employee behaviors that may result in disciplinary action.
Forms of reporting can include submitting a completed SMS Hazard/Risk Report Form (found in the Appendix) or utilizing a centrally located Safety Suggestion Box at the division location. The transit agency may also have an additional form of Employee Safety Reporting.
The Hazard/Risk Report Form shall be completed immediately, so proactive measures can be taken as soon as possible. Depending on the perceived level of risk and severity, the report shall be submitted immediately or by the end of their shift.
Input by employees into the ESRP can include safety concern reporting, operational system description, hazard identification, safety deficiencies, risk assessments, potential consequences of hazards, or recommended safety risk mitigations.
Examples of reports may include the following;
• Safety hazards in the operating environment (for example, county road conditions) • Policies and procedures that aren’t working as intended (for example, insufficient time to complete pre-trip inspections)
• Events that senior managers might not otherwise know about (for example, near misses) • Information about why a safety event occurred (for example, radio communication challenges contributed to an incident)
The information we receive through this source will help us resolve the reported hazard and notify the supervisor or senior management of changes that may need to be made to mitigate safety hazards in the future.
The Safety Department will lead the effort on collection, analysis, resolution, and monitoring of hazards and feedback entered through the ESRP. The Safety Department will take the lead on the Safety Risk Management process, with inputs from subject- matter experts in operations and maintenance.
Information collected through our ESRP will feed into our hazard identification and analysis process. Please reference that section of the plan for further infor mation on mitigation, resolution, and communication.
1.11 Authorities, Accountabilities & Responsibilities
Safety accountabilities and responsibilities span from corporate organizational roles to contract management and front- line employees. All employees are responsible for safe operations, as outlined in our Commitment to Safety statement.
The CCEEOO provides strategic direction and has the responsibility for providing the leadership and resources to carry out the Safety Management System plan.
AAggeennccyy LLeeaaddeerrsshhiipp aanndd EExxeeccuuttiivvee MMaannaaggeemmeenntt are tasked and authorized with making sure that the organization safety policies and procedures are followed and communicated to their direct reports, general managers, managers and front -line supervisors. They will provide positive DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
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12 leadership and direction in maintaining the safety policy as a major priority in all operations. This group is responsible for providing resources to acquire and maintain safety and health equipment, devices and programs. They will s upport safety standards and behaviors ensuring that steps are made to identify and mitigate hazard and risk.
The SSaaffeettyy LLeeaaddeerrsshhiipp tteeaamm, including the Chief Safety Officer, VP of Safety, or Director of Safety, has the authority and responsibility for making sure the safety policies and procedures are adhered by and promoted by senior management , department supervisors and managers, area safety directors and key safety team members. The Safety Leadership team will stay informed of law changes or updates concerning employee safety and record keeping and will amend safety policies as required . This group will c onduct periodic reviews of safety standards to remain current with federal and state requirements. They will p rovide guidance in maintaining a high standard of safety training programs and assist in analyzing safety data to identify future mitigation strategies. The Directors of Safety will conduct an annual audit to ensure compliance with Federal, State and Local rules and regulations as well as company policies and procedures.
KKeeyy SSttaaffff, including Department Supervisors, Managers and all other employees, are tasked with following all company safety policies to include , but not limited to , FTA, FMCSA, USDOT, ADA safety regulations. Managers and Supervisors are responsible for staying current on all internal and external safety training. They are also responsible with reporting or responding to accidents, injuries, near misses, unsafe working conditions and potential hazards within their scope of influence. Supervisors and Managers will evaluate employee performance ensuring each employee’s safe behavior and work methods and coach, retrain and discipline as required. They will conduct monthly facility audits to ensure compliance. They are also responsible for promoting the ESRP and reviewing and resolving all submissions responsibility.
LLooccaattiioonn SSaaffeettyy CCoommmmiitttteeee shall be established at the division facility per internal MV policies and partnering with the transit agency to comply with the requirements of the PTASP regulation under 49 CFR Part 673.
According to the PTASP regulation, transit agencies that are requi red to have an ASP in place, receive 49 U.S.C. § 5307 funding, and serve a large urbanized area with a population of 200,000 or more will be required to form a safety committee. MV will partner with the transit agency to form a safety committee that is convened by a joint labor -management process and consisting of an equal number of frontline employee representatives and management employees.
In addition to the above overview of safety roles and responsibilities by group, the following highlights the si te-specific roles and responsibilities. This is in addition to the responsibilities listed out in our Commitment to Safety (page 4) and SMS plan objectives (page 2).
GGeenneerraall MMaannaaggeerr:: Ultimate responsibility for the safety performance of the location and authorizes activities to support an effective SMS.
OOppeerraattiioonnss MMaannaaggeerr: Responsible for promoting operational safety and adhering to our policies and procedures.
SSaaffeettyy aanndd TTrraaiinniinngg MMaannaaggeerr: Responsible for the day-to-day implementation and operation of the SMS.
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13 MMaaiinntteennaannccee MMaannaaggeerr: Responsible for OSHA compliance and site -specific maintenance activities.
TTrraaiinneerrss // IInnssttrruuccttoorrss: Responsible for ensuring that we are training every employee to proficiency in accordance with our performance standards.
SSuuppeerrvviissoorrss: Responsible for playing an active role in SMS activities, including sufficient road observations and identifying potential safety hazards with recommended solutions.
LLooccaattiioonn SSaaffeettyy CCoommmmiitttteeee: Responsible for ensuring that reported safety items are reviewed and addressed ; identifying and recommending risk -based mitigations or strategies and the effectiveness of existing mitigations / strategies; identifying safety deficiencies for purposes of continuous improvement.
1.12 Emergency Management Integration and Procedures
Every site location is to maintain an updated Emergency Action Plan (Safety Policy S -21). The purpose of the Emergency Action Plan is to assist employees and management in making quality decisions during times of crisis, and to comply with regulatory standards for Emergency Action Plans.
The Facility Emergency Action Plan will be reviewed and updated annually. Certain practice drills are to be planned and carried out for preparedness during emergency scenarios.
The Emergency Action Plan is available on our intranet site and should be printed and stored in the division.
1.13 SMS Documentation and Records
Processes that require documentation or forms to support an effective S MS are listed out in this plan within the corresponding section.
Site locations that are subject to the PTASP Final Rule will be required to maintain documentation and recordkeeping for a minimum of 3 years.
22.. SSaaffeettyy RRiisskk MMaannaaggeemmeenntt
The FTA defines Safety Risk Management as a process within the agency’s Public Transportation Agency Plan for identifying hazards and analyzing, assessing, and mitigating the safety risk.
Through risk identification and assessment, a determination is made of the probability and severity of potential losses. Safety and loss control programs are developed to modify and eliminate or reduce the risks of these exposures.
2.1 Accident and Incident Reporting and Response
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14 It is the policy of MV Transportation to minimize injury, damages, pain and suffering for people involved in vehicular mishaps involving MV vehicles, to promptly respond, report and to thoroughly investigate these occurrences. (Safety Policy S-32) All incidents, including near misses and minor events, should be reported as soon as possible – whether or not the incident did or could have resulted in personnel injuries, illnesses, or property damage.
The incidents shall be immediately reported from the scene. Operator at scene shall immediately contact Dispatch and provide incident details.
When possible, it is the responsibility of the General Manager to make sure that a manager or supervisor responds to the accident to ensure care for our driver and equip ment, secure the incident site, preserve evidence, review of accident investigation and proper review of company liability.
The initial accident/incident claim line information sheet should be completed with details to convey to our claims department.
Accident and incident response procedures will vary depending on the severity of an incident (“major” vs. “minor” definition thresholds outlined in Safety Policy S -32). All employees, supervisors and managers should be knowledgeable on response procedures outlined in Risk Management SAF -001 Accident Procedures guideline and High Priority Event notification procedures.
The General Manager and Safety Manager are responsible for ensuring a timely investigation and report is completed.
Reports are reviewed by the department manager, who determines preventability (Safety Policy S-1). Reports may also be reviewed by Risk Management and the Director of Safety. Additional actions and activities may be requested from the Risk Management department or Regional Director of Safety.
Copies of the accident/incident reports and a summary are kept for review and reporting as necessary.
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Work injuries include any injury, occupational disease, or disability that arises out of, or in the course of, any work- related activity and requires first aid or medical treatment. Worker’s compensation OSHA-related injuries are considered work injuries for the purpose of this policy.
Injuries should be reported by the injured employee or a witness to dispatch or his/her immediate supervisor as soon as possible. If the injured employee needs medical attention, the appropriate response by coworkers (dispatch, supervisor, manager) is to:
• Assess the injury.
• Call 911 if necessary.
• Begin emergency medical treatment, if willing and able. • Continue treatment until emergency responders arrive. • Inform Management or Director of Safety.
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15 • Complete a written report as soon as possible.
The injured employee must complete an Employee Injury Report for the Human Resources and Safety departm ent as soon as possible. In compliance with OSHA regulations, all reportable employee injuries will be recorded by a representative from the Safety department and a summary will be posted from February 1 to April each year for employee review.
The Supervisor will conduct an investigation to determine the root cause of the incident surrounding the injury (Safety Policy S-30). The Supervisor will issue a written report for review by Risk Management, Regional Manager - Maintenance, General Manager and Area Safety Director. Recommendations may be issued and will follow normal channels of communication.
Investigative resources will include the Employee Injury Report, eyewitness accounts, employee interviews, equipment testing, and any other reasonable means to determine root causes. Injury reports will be kept on file for future analysis.
AAcccciiddeenntt aanndd IInncciiddeenntt IInnvveessttiiggaattiioonn It is the policy of MV Transportation to investigate all incidents/injuries, to identify causes, and to correct deficiencies, if any (Safety Policy S -1). Effective incident investigation is an essential step towards making improvements in the system or process that can prevent future incidents from similar causes. It is the key to correcting and improving unsafe behavior in the workplace.
Identifying all factors that came into play to cause an incident, accident, or injury, and getting down to the root cause, is the only way to ensure proper steps will be taken to prevent a recurrence. This includes examining driving and work procedures and revising them if found faulty; and identifying violations of MV, OSHA, DOT, FTA, or other procedures, rules or regulations. (Safety Policy S-32)
After corrective actions have been identified and put in place, the management team or Regional Safety Director will follow-up to ensure that corrective actions remain in place and have effectively corrected incident causes.
2.2 Safety Hazard Identification and Analysis
Hazards identifications could be submitted directly or could be derived from trends or other data analyses.
Hazards can be identified through a variety of sources, including;
1. Reviews
2. Observations
3. Investigations
4. ESRP
5. Passenger feedback
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16 When a hazard has been identified, it will be tracked in a Safety Risk Register log, using the FTA template provided. This includes the description of the risk, rating of the risk, the action to address it, and how we are going to monitor that action for its effectiveness.
The hazard will be rated with an “as reported” risk assessment ranking, which will be followed up for a re-evaluation after a mitigation strategy has been implemented.
RReevviieewwss
• DriveCam scored or coachable events – driver specific or aggregated trends of at- risk behaviors
• Monthly performance or quarterly reviews of both leading and lagging indicators
OObbsseerrvvaattiioonnss
• Road observations and ride checks
• Mystery rider program (if applicable at the site location) • Customer/passenger comments
• Third-party notifications
AAuuddiittss aanndd IInnssppeeccttiioonnss
• Monthly facility inspection
• Daily walk-through
• Pull-out procedures
• New driver assessments (Safety Policy S-37)
• Refresher training (Safety Policy S-12)
• Annual safety director audit
• Maintenance audit
IInnvveessttiiggaattiioonnss
• Accident and incident investigation
• Injury root cause investigation
HHaazzaarrdd AAnnaallyyssiiss
Once a hazard has been identified, it must then be analyzed. Analysis may include a description of the hazard, supporting results documents, photos, and/or suggestions for resolution. Unless a hazard can be eliminated, it’s safety risk must then be managed. We analyze this in terms of how likely it is to happen (probability or frequency) and how bad it could be (severity). Hazard Probability Categories and Hazard Resolution Matrix, see AAttttaacchhmmeenntt AA, and then by determining the best method for remediation. Near Miss reporting will be collected through Dash Camera Systems, as well as encouraged through the ESRP. If not captured through a Dash Camera System, Near Miss reporting can be completed on the Hazard Risk Form and reported to the location Safety Manager or Supervisor.
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17 2.3 Evaluation, Mitigation and Communication of Safety Risk The last step is to develop possible mitigation strategies that address identified safety risks. In evaluating safety risks, identifying what is being done now vs. what can be done in the future is an important consideration.
The review must identify fa cts, establish root causes, and suggest methods for mitigating or preventing recurrence.
Statistics from accident and incidents are tracked and compared to performance measures and targets to identify where mitigations may or may not be effective.
The identified hazards are reviewed and assessed, and a priority is set based on severity of risk using the Hazard Resolution Matrix.
The Location Safety Committee (LSC) plays an important part of hazard reduction and hazard resolution. The LSC shall be established at the division facility per internal MV policies and partnering with the transit agency to comply with the requirements of the PTASP regulation under 49 CFR Part 673. The committee should provide inputs/ideas to ensure a safe work environment is established and maintained. The committee will be responsible for identifying and recommending risk- based mitigations, evaluating the effectiveness of those risk -based mitigations, and identifying additional safety deficiencies for purposes of continuous improvement.
HHaazzaarrdd RReessoolluuttiioonn aanndd CCoommmmuunniiccaattiioonn When the safety hazard and analysis has been completed, the location supervisor or manager who will then coordinate efforts with essential personnel to resolve the hazard in a timely manner. In cases where an immediate threat to safety exists, work will be immediately suspended by the location management while the hazard is addressed and mitigated.
Many hazards can be resolved t hrough more than one means, but the general process for determining the best method should be by considering engineering controls, administrative work practices, or employee actions.
Communication of resolution and status of SMS activities is listed out in section 4 of this plan.
33.. SSaaffeettyy AAssssuurraannccee
The FTA defines Safety Risk Management as a series of processes within a transit agency’s Safety Management System that function to ensure the implementation and effectiveness of safety risk mitigation, and to ensure that the transit agency meets or exceeds its safety objectives through the collection, analysis, and assessment of information.
Safety Assurance subcomponents includes:
1. Safety Performance and Monitoring and Measurement
2. Management of Change
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18 3. Continuous Improvement
3.1 Safety Performance and Monitoring and Measurement
Data is constantly collected through the transit agency’s Safety Assurance activities. This will include both leading and lagging indicators.
Leading indicators are used to anticipate and prevent injuries and accidents. This data source can include information collected from road observations, ride checks, mobile blitzes, or the ESRP.
Our behavior -based indicators, as measured by DriveCam or another safety monitoring technology, is one of our best indicators for future success, as it measures the unsafe behaviors present in our operation.
Our lagging indicators measures what has happened, including accidents and injuries. This metric allows you to analyze historical information, as well as view in real-time if your risk mitigation plans are reducing the accidents and injuries.
Safety performance indicators will help measure inputs, outputs, outcomes, or impacts. It is a signal or early warning sign.
Safety performance targets are quantifiable and is the expected change over a period of time.
Daily monitoring will be conducted through inspections, observations, and evaluations.
Safety Performance Targets are spelled out in the PTASP addendum of this plan.
MMiittiiggaattiioonn MMoonniittoorriinngg
The Mitigation Monitoring plan helps ensure safety performance monitoring and measurement activities are performed to confirm that mitigations are effective, appropriate, and fully implemented.
A Mitigation Monitoring plan may include the selected safe ty risk mitigation, the indicators or targets, description of how it will be monitored, timeframe, responsibility, and updates.
While the Mitigation Monitoring plan addresses the mitigation and monitoring activities, the Corrective Action Plan documents th e corrective action and helps address short -term defects or compliance issues. The Corrective Action Plan is intended to eliminate the behavior that caused the event, while Mitigation Monitoring is to continuously monitor the hazard.
The Mitigation Monitoring process is owned by the location’s management team, with assistance from the Regional Safety Director. The Mitigation Monitoring process requires periodic reviews to ensure that th e risk level is being mitigated and r eduction of the frequency of the hazard is taking place.
A periodic audit of contractor safety plans, Safety Data Sheets, and Personal Protective Equipment requirements will be conducted by the Safety Team and the General Manager.
3.2 Management of Change
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19 Our operating environment has many areas that can and will be subject to a change. Prior to implementation of a proposed change, an assessment will be performed by using the Hazard/Risk Report form to determine if the change will impact safety performance or if there are any new hazards that will be present.
If a new hazard is identified , it is put through the SRM process and evaluated. A risk mitigation strategy will be created or modified to mitigate risk for that change. Once the change is made it will be monitored for effectiveness.
The size and scope of the change can vary from something small to something as large as new service or routes. Efforts will be made to assess if there is a possible impact to safety prior to operations taking place.
3.3 Continuous Improvement
The overall safety performance of the system and the performance of SMS activities will be continuously measured and evaluated to determine the effectiveness and appropriateness of risk mitigations.
The data and information that will be collected through Safety Assurance activities will tell us how we are doing and what areas we can improve on.
Insight through these sources may trigger more frequent reviews and a revised strategy to ensure that mitigations are effective.
Local management will work with th e agency to determine frequency of meetings with the contractor management to review the SMS process.
3.4 Risk Reduction Program
MV leverages t he processes and procedures as outlined throughout section 2 on Safety Risk Management for identifying hazards and analyzing, assessing and mitigating the safety risk. Once those hazards are identified and assessed, MV continuously evaluates the effectiveness of mitigations as outlined throughout section 3 on Safety Assurance.
MV will partner with the transit agencies we serve to ensure an effective risk reduction program.
MV takes a data- driven approach in understanding performance and trends in order to develop an effective prevention program to improve safety. This includes evaluating the number and rates of accidents, injuries and assaults based off data collected through our reporting processes.
Monthly safety meetings that are hosted by MV Transportation includes refresher training and heightened awareness on pedestrian safety every month . Security awareness is featured in monthly safety meetings at least every 6 months or more frequently as needed. Customer service and de-escalation is formally highlighted as a monthly safety topic at least every 6 months but may be highlighted more frequently based off trends.
Hazards and recommended mitigation strategies on visibility impairments or assault mitigation infrastructure or technology will be continuously reviewed in partnership with the Location Safety DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
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20 Committee and the transit agency we serve. Ideas or recommendations to ensure a safe work environment is established and maintained will be docume nted through SMS activities and communications. Where appropriate, risk analyses will be conducted to determine if physical mitigations are necessary to reduce assaults and injuries to transit workers.
Safety performance measures outlined in the FTA’s National Public Transportation Safety Plan (NSP) is based on data submitted to the National Transit Database (NTD) are developed to ensure applicability to all modes of public transportation. The Safety Performance Targets (SPT) are based on a three -year rolling average per 49 U.S.C. 5329(d)( 4)(A). MV will partner with the Location Safety Committee and the transit agency to establish the SPTs and mitigation strategies that will need to be taken under the risk reduction program. MV will utilize the Safety Risk Management and Safety Assurance process, as spelled out in this plan.
44.. SSaaffeettyy PPrroommoottiioonn
4.1 Competencies & Training
It is the policy of MV Transportation that all employees will undergo and complete new hire training based upon type of service and experience level. Mastery is verified through evaluations prior to being released to revenue service, compliant with the Entry -Level Driver Training (ELDT) regulations. In accordance with 49 U.S.C. 5329( d)(1)(H), MV Transportation’s training program includes operations and maintenance personnel and personnel that are directly responsible for ensuring safe practices throughout the system.
Job-specific training programs have been developed to enhance safety skills necessary for safe, secure, and reliable customer service. This includes training for operators, trainers, supervisors, maintenance staff, operations, and management personnel.
All employees receive new hire and refresher training on customer service and de -escalation training (49 U.S.C. 5329( d)(1)(H)(ii)(III)). In this training program, we cover expectations for professionalism, which includes dealing with co-workers, passengers, and the general public. We use this training program to train on appropriate ways to handle difficult customers or passengers, and properly resolve conflict.
When confronted with an upset or dangerous passenger, operators are train ed to maintain their personal safety and protect the safety of the other passengers as a priority. Operators are thoroughly trained in ADA policies and are taught to act within the law in handling difficult passengers who also have disabilities. Operators must never use violence to subdue a dangerous passenger. Employees are trained on how to identify effective communication strategies and respond to potential conflict. Employees are trained to report every incident immediately to dispatch and/or management. This will help increase the effectiveness of the response, as well as decrease response time.
MV Transportation maintains a continuous safety communication campaign through the form of safety meetings (Safety Policy S -27). Every month, a fleet safety and injury prevention topic will be reviewed to refresh the fundam entals and key learning points. Annual refresher training on DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
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21 key areas will also be conducted along with periodic promotion of prevention activities , in compliance with 49 U.S.C. 5329(d)(1)(H)(ii)(II).
Maintenance monthly training will focus on OSHA compliance for shop safety. The training complies with current state and federal standards and covers potential safety and health hazards as well as safe work practices and procedures to eliminate or minimize hazards.
Information concerning safety hazards or issues is provided to employees through new hire orientation, location safety committee meeting minutes, company- wide or departmental meetings, Safety Team briefings, monthly safety meetings, bulletin board postings, memos, or other written communications.
All MV operators will receive refresher or remedial training, as necessary, throughout the ir employment with the Company (Safety Policy S -12). This can include, but is not limited to, defensive driving techniques, ADA and Wheelchair Securement activities, Fatigue Management, Pedestrian and Bicyclist awareness, as well as hands -on training. This training provides a procedure for evalu ation job skills and determining subsequent retraining needs or employees who are returning to work after an extended leave, employees who have been involved in an accident and refresher skill training.
Training, retraining, proficiency checks, and safety meeting attendance will be recorded and documented.
Training records are kept by the department supervisors and managers and will include:
• Date of training
• Employee names
• Copies of training materials
• Training subject
• Location of training
• Name of trainer
• Signature of trainer and trainee
A training audit and training needs assessment will be conducted at least bi-annually, or as a result of activities that come out of the SRM process.
SSaaffeettyy CCuullttuurree
Our Vision is to deliver the Best Customer Experience with industry-leading Safety, Reliability, and Innovation. Our fundamental safety belief is that Safety is a core business value and there is nothing more important than promoting and maintaining a safe operation.
Our Safety Culture Guide outlines the importance of implementing initiatives at the local level to promote a positive safety culture.
To foster a positive safety culture, supervisors and management should make every effort to demonstrate their commitment to safety, offering the highest level of respect and dignity and a genuine concern for the welfare of their workers. Supervisors and management will exhibit the behaviors they want to see as part of their location’s safety culture.
Elements of our Safety Culture Guide include:
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22 • Employee engagement and buy-in
• Accountability and ownership of employees
• Positive recognition
• Reinforcement of safe behaviors
• Safety award programs
• Administration of the Katherine McClary Safe Operator Award program • Safety campaigns and blitzes
• Incentive and reward contests
Supervisors and managers will pay attention to, measure, and publicly acknowledge the desired behaviors and performance outcomes by workers. The purpose of this and other safety-related programs is to focus our employees on working safely, and then reward them for their success.
4.2 Safety Communication
CCoommmmuunniiccaattiioonn ooff tthhee SSMMSS
A variety of methods may be used to communicate the SMS plan, including updates or memos.
Communication can include updates related to SMS concerns/issues, lessons learned, analysis, new requirements or tracking mechanisms, and/or roles and responsibilities.
It is the responsibility of the location management to train employees on how to iden tify and report hazards. Management and supervisors will encourage employees to report their safety concerns or hazards.
Safety actions that are taken in response to reports submitted through the ESRP will be communicated to employees during the safety meetings or posted in a common area.
Our Policy and Commitment to Safety statement will be distributed to all managers to be reviewed with all employees during initial onboarding. This will be reviewed at least annually to continuously promote a safe work environment and communicate our commitment to an incident and injury free workplace.
Our policies, procedures, written statements, and formalized plans that support our SMS activities are available to all managers through our intranet site.
CCoonnttiinnuuoouuss AAwwaarreenneessss aanndd SSaaffeettyy CCoommmmuunniiccaattiioonn Management and supervisors will facilitate in daily safety communication and planning engagement blitzes and campaigns accordingly.
Dispatchers will play an active role in this process by delivering safety radio announcements.
The Daily Safety Message will be printed and posted throughout the facility.
Material that supports the monthly fleet safety topic and/or injury prevention topic that is distributed from corporate will be displayed throughout the facility.
Additional means of communication includes:
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23 • New Hire Orientation Training
• Operational Safety Calls
• Safety Meetings
• One-on-one dialogue between
supervisors and employees
• Safety Briefings/Toolbox Talks
• Safety Bulletin Board
• Safety Committees
• Posters, Flyers, & Memos
• E-mail Communications
• Internal Websites
• Video/TV Displays
55.. SSuuppppoorrttiinngg RReessoouurrcceess
MMaaiinntteennaannccee,, FFaacciilliittyy && FFlleeeett OOppeerraattoorr SSaaffeettyy GGeenneerraall PPrroocceedduurreess && RReegguullaattoorryy CCoommpplliiaannccee
Maintenance Shop Safety
Handbook
Vehicle Maintenance Plan (PM)
Aerial Platform Certification
Powered Industrial Truck
(Forklift) Certification
Clean Air Act (608,609)
Noise Protection
Lock Out/Tag Out
Personal Protective Equipment
Respiratory Protection
Welding, Cutting and Brazing
Safety
OSHA 10-Hour
OSHA 30- Hour
Heat Stress
Housekeeping
HAZCOM
Bloodborne Pathogens /
Infectious Disease Control
Employee Handbook
Safety Manual
New Hire Orientation
De-escalation Training
Fitness for Duty Evaluation
Operations Policies and Procedures
Handbook
Recruiting and Hiring Practices
Incident Management and
Investigation
Safety Audits/Inspections
Safety Reports and Forms
Safety Communication TV Displays
Mobility Device Certifications
Defensive Driving Program
Operator Refresher Training
Safety Committees
Safety Calendar – Weekly & Monthly
Topics
Bi-monthly Safety Stand-down
Bloodborne Pathogens / Infectious
Disease Control
Code of Federal Regulations (CFR)
Crime Prevention Environmental
Design (CPTED)
Emergency Action Plan
Fire Prevention Plan
HAZCOM Plan
Hearing Conservation Program
Heat Illness Prevention
Lockout Tagout Program
Safety and Security Program
System Safety Program Plan
System Security and Emergency
Preparedness Plan
KMA Safe Driver Award Program
Monthly Safety Meetings
Customer Service Training
Continuity of Operations Plan
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24 5.1 Acronyms and Abbreviations
AADDAA - Americans with Disabilities Act
DDVVII - Daily Vehicle Inspections
CCDDCC – Centers for Disease Control and Prevention
CCEEOO - Chief Executive Officer
CCFFRR –– Code of Federal Regulations
CCPPTTEEDD – Crime Prevention Environmental Design
DDEERR - Designated Employer Representative
DDOOTT - Department of Transportation
EELLDDTT – Entry Level Driver Training
EESSRRPP - Employee Safety Reporting Program
EEAAPP - Emergency Action Plan
FFMMCCSSAA - Federal Motor Carrier Safety Administration FFTTAA - Federal Transit Authority
KKMMAA – Katherine McClary Award
LLSSCC – Location Safety Committee
MMVVRR - Motor Vehicle Record
OOEEMM - Original Equipment Manufacturer
OOSSHHAA - Occupational Safety & Health Association
PPMM –– Preventative Maintenance
PPPPEE – Proper Protective Equipment
PPTTAASSPP - Public Transportation Agency Safety Plan
SSMMSS - Safety Management System
SSPPTT - Safety Performance Targets
SSRRMM – Safety Risk Management
UUSSDDOOTT - United States Department of Transportation
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25 5.2 Definition of Terms
AAuuddiitt an official inspection of safety risk and or hazard of an organization's work environment to identify and mitigate safety concerns
AAcccciiddeenntt means an event that involves any of the following: a loss of life; a report of a serious injury to a person; a collision of rail transit vehicles; a runaway train; an evacuation for life safety reasons; or any derailment of a rail transit vehicle, at any location, at any time, whatever the cause.
AAccccoouunnttaabbllee EExxeeccuuttiivvee, (typically the highest executive in the agency) means a single, identifiable person who has ultimate responsibility for carrying out the Safety Management System of a public transportation agency, and control or direction over the human and capital resources needed to develop and maintain both the agency’s Public Transportation Agency Safety Plan, in accordance with 49 U.S.C. 5329(d), and the agency’s Transit Asset Management Plan in accordance with 49 U.S.C. 5326.
CCoonnsseeqquueennccee means an effect of a hazard, involving injury, illness, or death; damage to or loss of the facilities, equipment, rolling stock, or infrastructure of a public transportation system; or damage to the environment.
EEvveenntt means an accident, incident, or occurrence.
HHaazzaarrdd means any real or potential condition that can cause injury, illness, or death; damage to or loss of the facilities, equipment, rolling stock, or infrastructure of a public transportation system; or damage to the environment.
IInncciiddeenntt means an event that involves any of the following: a personal injury that is not a serious injury; one or more injuries requiring medical transport; or damage to facilities, equipment, rolling stock, or infrastructure that disrupts the operations of a transit agency.
IInnssppeeccttiioonn is an on-site walk through to identify potential hazards to occupants and personnel and options for remedial action.
IInnvveessttiiggaattiioonn A process conducted for the purpose of accident prevention which includes the gathering and analysis of information, the drawing of conclusions, including the determination of causes and, when appropriate, the making of safety recommendations.
MMaajjoorr MMeecchhaanniiccaall FFaaiilluurreess are failures caused by vehicle malfunctions or subpar vehicle condition which requires that it be pulled from service.
MMiittiiggaattee means to reduce the risk of a safety hazard OObbsseerrvvaattiioonn is a tool used by safety officers to document hazards as well as safety commendations in the workplace.
PPaasssseennggeerr means a person other than an operator who is on board, boarding, or alighting from a vehicle on a public transportation system for the purpose of travel.
SSaaffeettyy the condition of being protected from or unlikely to cause danger, risk, or injury.
SSaaffeettyy AAssssuurraannccee means the process within a transit agency’s Safety Management System that functions to ensure the implementation and effectiveness of safety risk mitigation, and to ensure DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
26 that the transit agency meets or exceeds its safety objectives through the collection, analysis, and assessment of information.
SSaaffeettyy CCoommmmuunniiccaattiioonn means to communicate safety to support the SMS in a way that is received both visually and verbally received by the individuals working in the organization SSaaffeettyy CCuullttuurree is the collection of the beliefs, perceptions and values that employees share in relation to risks within an organization, such as a workplace or community.
SSaaffeettyy MMaannaaggeemmeenntt PPoolliiccyy means a transit agency’s documented commitment to safety, which defines the transit agency’s safety objectives and the accountabilities and responsibilities of its employees in regard to safety.
SSaaffeettyy MMaannaaggeemmeenntt SSyysstteemm ((SSMMSS)) means the formal, top-down, data-driven, organization-wide approach to managing safety risk and assuring the effectiveness of a transit agency’s safety risk mitigation. SMS includes systematic procedures, practices, and policies for managing risks and hazards.
SSaaffeettyy OObbjjeeccttiivvee means a general goal or desired outcome related to safety.
SSaaffeettyy PPeerrffoorrmmaannccee means an organization’s safety effectiveness and efficiency, as defined by safety performance indicators and targets, measured against the organization's safety objectives.
SSaaffeettyy PPeerrffoorrmmaannccee IInnddiiccaattoorr refers to a data-driven, quantifiable parameter used for monitoring and assessing safety performance.
SSaaffeettyy PPeerrffoorrmmaannccee MMeeaassuurree is an expression based on a quantifiable indicator of performance or condition that is used to establish targets and to assess progress toward meeting the established targets.
SSaaffeettyy PPeerrffoorrmmaannccee MMoonniittoorriinngg means activities aimed at the quantification of an organization’s safety effectiveness and efficiency during service delivery operations, through a combination of safety performance indicators and safety performance targets.
SSaaffeettyy PPeerrffoorrmmaannccee TTaarrggeett means a quantifiable level of performance or condition, expressed as a value for a given performance measure, achieved over a specified timeframe related to safety management activities.
SSaaffeettyy PPrroommoottiioonn means a combination of training and communication of safety information to support SMS as applied to the transit agency’s public transportation system.
SSaaffeettyy RRiisskk means the assessed probability and severity of the potential consequence(s) of a hazard, using as reference the worst foreseeable, but credible, outcome.
SSaaffeettyy RRiisskk AAsssseessssmmeenntt means the formal activity whereby a transit agency determines Safety Risk Management priorities by establishing the significance or value of its safety risks.
SSaaffeettyy RRiisskk MMaannaaggeemmeenntt means a process within a Transit Agency’s Safety Plan for identifying hazards, assessing the hazards, and mitigating safety risk.
SSaaffeettyy RRiisskk MMiittiiggaattiioonn means the activities whereby a public transportation agency controls the probability or severity of the potential consequences of hazards.
DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
27 SSaaffeettyy RRiisskk PPrroobbaabbiilliittyy means the likelihood that a consequence might occur, taking as reference the worst foreseeable–but credible–condition.
SSaaffeettyy RRiisskk SSeevveerriittyy means the anticipated effects of a consequence, should it materialize, taking as reference the worst foreseeable–but credible–condition.
SSeerriioouuss IInnjjuurryy means any injury which: (1) Requires hospitalization for more than 48 hours, commencing within seven days from the date of the injury was received; (2) results in a fracture of any bone (except simple fractures of fingers, toes, or nose); (3) causes severe hemorrhages, nerve, muscle, or tendon damage; (4) involves any internal organ; or (5) involves second- or third-degree burns, or any burns affecting more than 5 percent of the body surface.
SSttaattee ooff GGoooodd RReeppaaiirr means the condition in which a capital asset is able to operate at a full level of performance.
RReevviieeww is an examination of the workplace for hazards and worker safety risks, as well as an examination of the effectiveness of mitigation actions that have been taken to decrease safety risks.
VVeehhiiccllee RReevveennuuee MMiilleess ((VVRRMM)) means the miles that vehicles are scheduled to or actually travel while in revenue service. Vehicle revenue miles include:
• Layover / recovery time. Exclude:
• Deadhead;
• Operator training;
• Vehicle maintenance testing; and
• School bus and charter services
DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
28 5.3 Version Updates
VVeerrssiioonn NNuummbbeerr aanndd UUppddaatteess
Record the complete history of successive versions of this plan.
VVeerrssiioonn
NNuummbbeerr SSeeccttiioonn//PPaaggeess AAffffeecctteedd RReeaassoonn ffoorr CChhaannggee DDaattee IIssssuueedd 1 Creation 10/2019
2 Leadership commitment,
infectious disease control
plan (sec 1.8), safety
committees (sec 1.11; sec
2.3), risk reduction program
(sec 3.4), safety training
(sec 4.1).
New leadership at MV Transportation,
compliance with new PTASP regulations under
49 CFR Part 673.
12/2022
DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
29 PTASP Addendum
TTrraannssiitt AAggeennccyy IInnffoorrmmaattiioonn
Transit Agency Name
Transit Agency Address
Name and Title of
Accountable Executive
Name of Chief Safety Officer
or SMS Executive
Mode(s) of Service Covered
by This Plan
List All FTA Funding Types
(e.g., 5307, 5310, 5311)
Mode(s) of Service Provided
by the Transit Agency
(Directly operated or
contracted service)
Does the agency provide
transit services on behalf of
another transit agency or
entity?
Yes
No
Description of
Arrangement(s)
Name and Address of Transit
Agency(ies) or Entity(ies) for
Which Service Is Provided
DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
30 PTASP Approval
Name of Entity That Drafted
This Plan
MV Transportation, Inc.
Signature by the
Accountable Executive
Signature of Accountable Executive Date of Signature
Approval by the
Board of Directors
or an Equivalent
Authority
Name of Individual/Entity That Approved This Plan Date of Approval
Relevant Documentation (title and location)
Certification of
Compliance
Name of Individual/Entity That Certified This
Plan Date of Certification
Relevant Documentation (title and location)
Annual Audit and Review of Plan
AAnnnnuuaall AAuuddiitt && RReevviieeww aanndd UUppddaattee ooff tthhee SSaaffeettyy MMaannaaggeemmeenntt SSyysstteemmss PPllaann Describe the process and timeline for conducting an annual review and update of the Safety Management Systems Plan.
During the final quarter, the Safety Plan committee will meet and review current SMS plan and make changes accordingly and update this SMS document. A communication will be sent out with an explanation of changes and a pdf copy of the updated plan will be made available via email or web.
DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
31 SSaaffeettyy PPeerrffoorrmmaannccee
Safety Performance Targets
SSaaffeettyy PPeerrffoorrmmaannccee TTaarrggeettss
Specify performance targets and definitions based on the safety performance measures established under the National Public Transportation Safety Plan. The table below provides targets for fatality rate (reportable fatalities per revenue mile); injury rate (reportable injuries per revenue mile); safety event rate (reportable safety event per revenue mile); and system reliability (revenue miles between major mechanical failures).
MMooddee ooff TTrraannssiitt
SSeerrvviiccee
Preventable
Accidents per
100K miles
Employee
Injuries (Rate)
Fatalities
(Rate)
Safety
Elements
(Rate)
System Reliability
(Rate)
Safety Performance Target Coordination
SSaaffeettyy PPeerrffoorrmmaannccee TTaarrggeett CCoooorrddiinnaattiioonn MV Transportation will work with the agency to support them in their PTASP which includes analyzing historical trends to establish safety performance targets. Agency will coordinate directly with MPO and MV will help in this process as needed.
TTaarrggeettss ttrraannssmmiitttteedd
ttoo ssttaakkeehhoollddeerrss
NNaammee DDaattee TTaarrggeettss TTrraannssmmiitttteedd
DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
32 Attachment A
11 HHAAZZAARRDD PPRROOBBAABBIILLIITTYY TTAABBLLEE
PPrroobbaabbiilliittyy LLeevveell DDeessccrriippttiioonn AA –– FFrreeqquueenntt Likely to occur frequently. Continually experienced in the fleet/inventory.
BB –– PPrroobbaabbllee Likely to occur several times in life of an item.
Likely to occur frequently in the fleet/inventory.
CC –– OOccccaassiioonnaall Likely to occur sometime in life of an item.
Likely to occur several times in the fleet/inventory.
DD –– RReemmoottee Unlikely, but possible to occur in the life of an item.
Reasonably expected in the fleet/inventory.
EE –– IImmpprroobbaabbllee So unlikely, occurrence is not expected.
Unlikely to occur, but possible in the fleet/inventory.
22 RRIISSKK AASSSSEESSSSMMEENNTT FFRREEQQUUEENNCCYY//SSEEVVEERRIITTYY MMAATTRRIIXX SSeevveerriittyy
FFrreeqquueennccyy 11
CCaattaassttrroopphhiicc
22 CCrriittiiccaall
33 MMaarrggiinnaall
44 NNeegglliiggiibbllee
A – Frequent 11//AA 22//AA 33//AA 44//AA
B – Probable 11//BB 22//BB 33//BB 44//BB
C – Occasional 11//CC 22//CC 33//CC 44//CC
D – Remote 11//DD 22//DD 33//DD 44//DD
E – Improbable 11//EE 22//EE 33//EE 44//EE
33 HHAAZZAARRDD RREESSOOLLUUTTIIOONN TTAABBLLEE
SSeevveerriittyy // FFrreeqquueennccyy RReessoolluuttiioonn 11//AA || 11//BB || 11//CC || 22//AA || 22//BB || 33//AA || UUnnaacccceeppttaabbllee——ccoorrrreeccttiioonn rreeqquuiirreedd.. 11//DD || 22//CC || 22//DD || 33//BB || 33//CC || UUnnaacccceeppttaabbllee——ccoorrrreeccttiioonn mmaayy bbee rreeqquuiirreedd aafftteerr rreevviieeww bbyy CCEEOO..
11//EE || 22//EE || 33//DD || 33//EE || 44//AA || 44//BB || AAcccceeppttaabbllee——wwiitthh rreevviieeww bbyy CCEEOO.. 44//CC || 44//DD || 44//EE || AAcccceeppttaabbllee——wwiitthhoouutt rreevviieeww..
DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
33 Attachment B
MMVV TTrraannssppoorrttaattiioonn SSMMSS HHaazzaarrdd//RRiisskk RReeppoorrtt FFoorrmm TThhiiss rreeppoorrtt
ccoonncceerrnnss:: ☐☐ HHaazzaarrdd ☐☐ RRiisskk ☐☐ NNeeaarr MMiissss ☐☐ OOtthheerr HHaazzaarrdd TTyyppee:: ☐☐ PPoolliiccyy//PPrroocceedduurree ☐☐ OOppeerraattiioonnaall ☐☐ EEnnvviirroonnmmeennttaall ☐☐ EEqquuiippmmeenntt//DDeessiiggnn ☐☐ TTrraaiinniinngg RREEPPOORRTTEEDD BBYY:: ☐☐ EEmmppllooyyeeee ☐☐ CCuussttoommeerr//PPaasssseennggeerr ☐☐ OOtthheerr:: Ie FD or PD NNAAMMEE:: LLOOCCAATTIIOONN::
DDeessccrriippttiioonn ooff SSaaffeettyy CCoonncceerrnn::
PPHHOOTTOOSS:: ☐☐ YYeess ☐☐ NNoo
HHaazzaarrdd AAnnaallyyssiiss::
According to Hazard Severity Matrix ☐☐ 11 CCaattaassttrroopphhiicc ☐☐ 22 CCrriittiiccaall ☐☐ 33 MMaarrggiinnaall ☐☐ 44 NNeegglliiggiibbllee RReeccoommmmeennddeedd SSaaffeettyy RRiisskk MMiittiiggaattiioonn::
SSuuppeerrvviissoorr//SSaaffeettyy MMaannaaggeerr CCoommmmeennttss//AAccttiioonnss::
DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
34 SSuuppeerrvviissoorr//SSaaffeettyy MMaannaaggeerr::
HHaazzaarrdd//RRiisskk RReessoolluuttiioonn
IIss HHaazzaarrdd//RRiisskk ccoorrrreecctteedd ““OOnn tthhee SSppoott””?? ☐☐ YYeess ☐☐ NNoo If the answer is “No” then proceed with the steps below:
This report must be forwarded to the SAFETY DEPARTMENT; report is assigned to specific department(s) for hazard rectification; report is assigned a priority
PPrriioorriittyy:: ☐☐ High ☐☐ Medium ☐☐ Low
HHaazzaarrdd//RRiisskk// NNeeaarr MMiissss ddeeffiicciieennccyy ccoorrrreecctteedd?? ☐☐ YYeess ☐☐ NNoo DDaattee cclloosseedd iiff ““YYeess”” Date If answer is NO, notify Safety department to begin continuing action for resolution, and send to the Safety Team or Staff for recommendations.
LLiisstt hhooww tthhee HHaazzaarrdd//RRiisskk//NNeeaarr MMiissss wwaass rreessoollvveedd
DDaattee RReessoollvveedd Click or tap to enter a date.
DocuSign Envelope ID: 3225BE6E-CE90-4081-80B5-88D1D425DBFF
Public Transit Agency Safety Plan 2026
Public Transit Agency Safety Plan 2026
Public Transit Agency Safety Plan 2026