February 2026
Administrative Services Department Activity Report
Ana Kwong – Administrative Services Director [email protected] Monthly Statistics
467 Customers for EyeOnWater App
16 Open new water service accounts
18 Closed water service accounts billed
0 Number of Water and Sewer Billing- (bi-monthly billing) 14 Leak Notice Letters
260 Water & Sewer Billing 45 Day Late Notices
NA Water & Sewer Billing 10 Day Shutoff Notices
NA Water & Sewer Billing 48 Hr Shutoff Notices Sent
3 Water & Sewer Billing Shut Offs
7 New Business License Issuance
25 Closed Business License
Noteworthy Information
1. Budget Development, Committees Support:
Continued working closely with departments on the FY 2026–27 budget; prepared and finalized materials for the Budget Committee agenda; attended and supported Budget Committee and EFOC meetings; prepared and finalized three agenda items for the March 2, 2026 City Council meeting; conferred with the City Attorney regarding an upcoming joint committee meetings.
2. Cost Allocation, User Fees, and Consultant Coordination:
Coordinated and met with ClearSource to advance the FY 2026–27 cost allocation plan (with options) and to discuss Planning user fees; facilitated consultant engagement with department heads on annual user fee updates.
3. Compliance, Reporting, and Financial Administration:
Submitted and revised required compliance reports, including Measure M Streets Maintenance of Effort (MOE) and County Possessory Interest filings; continued responding to Measure H reporting inquiries; filed 12 Form 1095-C reports including dependent reporting; distributed 20 letters to homeowners regarding outstanding solar equipment balances.
4. Council Actions, Programs, and Grants:
Communicated, clarified, and finalized the BayREN item for the February 17, 2026 City Council meeting and completed BayREN forgiveness account close-out; attended a kickoff session with the Police Department regarding the Tobacco Grant.
5. Operational, IT, and Organizational Support:
Initiated and attended onsite meetings with SCCC and PCA to resolve AV equipment issues affecting public meetings; received six IT RFP submissions; provided Lighting Assessment District data to NBS; onboarded the new Public Works Director, Oriana Hart; notified the Building Department of a citizen complaint requiring follow-up.