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Agenda packet

Shasta Lake City Council
December 16, 2025

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Agenda packet
Meeting
December 16, 2025
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Shasta Lake City Council
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CITY OF SHASTA LAKE

CITY COUNCIL

MEETING AGENDA
December 16, 2025
6:00 P.M.

Shasta Lake City Council Chambers
4488 Red Bluff Street  Shasta Lake, CA 96019
Mayor: Justin Jones
Vice Mayor: Greg Watkins
Council Members: Toni Coates, Pamelyn Morgan, Dan Ringwelski

OTHER WAYS TO PARTICIPATE IN THE MEETING
• Watch a livestream of the meeting online or view the recording any time after the meeting concludes at the following: cityofshastalake.gov/meetings • Submit public comment electronically before the meeting to:
[email protected]. Public comment by email will be read into the record during consideration of the item the comment addresses. Each public comment will be limited to three minutes of reading. Include the item number you are commenting on in the subject line of the email. Once the vote has taken place on an item, no additional public comments will beaccepted.
• Submit public comment by mail addressed to City Clerk, City of Shasta Lake, PO Box 777, Shasta Lake, CA 96019. Mailed comments must be received one day prior to the meeting to be included.

1.0 CALL TO ORDER – REGULAR MEETING:

1.1 Call to order (please place electronic devices on silent)

1.2 Statement for the record of Council Members present or absent

1.3 Pledge of Allegiance

1.4 Invocation

2.0 AWARDS & RECOGNITIONS:

2.1 None

3.0 PRESENTATIONS:

3.1 None

4.0 COMMISSION, COMMITTEE, AND OUTSIDE AGENCY REPORTS:

4.1 None

5.0 PUBLIC COMMENT:
1 This time is set aside for citizens to address the City Council on matters listed on the Consent Agenda as well as other items not included on the Regular Agenda. If your comments concern an item noted on the regular agenda, please address the Council when that item is open for public comment. Each speaker is allocated three (3) minutes to speak. Speakers may not cede their time. Comments should be limited to matters within the jurisdiction of the City. Council discussion or action cannot be taken on items not listed on the agenda other than to receive comments. Speaker forms are available from the City Clerk, 4477 Main Street, Shasta Lake, on the City’s website, or at the back of the meeting hall. If you have documents to present to members of Council, please provide a minimum of seven copies. Pursuant to The Brown Act, the City Council cannot take action on Public Comment Items.

6.0 CONSENT AGENDA:

The items listed under the Consent Agenda are considered routine business and will be voted on together by one motion unless a Council Member requests a specific item to be removed and discussed separately.

6.1 Minutes of the Regular Meeting of December 2, 2025. (pg. 5)

6.2 Payrolls: (pg. 9)
Period Ending: 11/22/2025 Paid Date: 11/28/2025 $184,342.89 Period Ending: 12/06/2025 Paid Date: 12/12/2025 $213,900.78

6.3 Checks, E-payments, and wires: (pg. 11)
11/26/2025 $841,562.14
11/26/2025 $210,617.74
11/12/2025 Refund $165.56

6.4 Monthly Report of Investment Transactions: (pg. 21) LAIF:

November $10,009,407.26
Chandler:

November $37,145,106.44

6.5 Possible action to approve a Resolution approving the issuance of a “California Climate Credit” to all electric utility customers. (pg. 25)

7.0 PUBLIC HEARINGS:

7.1 Public Hearing and discussion establishing new solid waste rates and possible action to approve a Resolution approving a new Franchise Agreement with Waste Management. (pg. 29)

8.0 REGULAR AGENDA:
2 8.1 Mayor’s Annual Appointments to Committees/Commissions/Boards. (pg. 71)

8.2 Discussion and possible action on a Resolution appointing three members to the Parks and Recreation Advisory Commission for a term expiring December 2028. (pg. 73)

8.3 Discussion and possible action to approve a Resolution adopting the 2025 revision to the City’s Sewer System Management Plan. (pg. 79)

9.0 STAFF COMMENTS:

10.0 CITY COUNCIL COMMENTS AND REPORTS:

This is the time set aside for Council Members, who may so desire, to give brief comments or reports concerning City matters. The City Council may not enter into discussion on matters reported. Statements made by individual Council Members should not be interpreted as a statement of the City Council. The City Council only takes action by majority vote. • Brief reports by members of the Council regarding correspondence, events and/or meetings attended, and upcoming meetings/events.
• Suggestions/motions for future agenda items.
• In compliance with Assembly Bill 1234, Council will report on attendance at conferences/meetings/events where expenses are reimbursed by the City.

ADJOURNMENT:

Meetings are broadcast as scheduled on Charter Channel 181.

Videos of meetings are also available through the City website: www.cityofshastalake.gov In Compliance with the Americans with Disabilities Act, if you need special assistance to participate in this meeting, please call (530) 275-7407. Notification 48 hours prior to the meeting is requested to enable the City to make reasonable arrangements to ensure accessibility to this meeting (28 CFR 35.102-35.104 ADA Title II). 3 4

CITY OF SHASTA LAKE

CITY COUNCIL MEETING MINUTES

MINUTES OF THE REGULAR MEETING
HELD TUESDAY, DECEMBER 2, 2025, AT THE
CITY COUNCIL CHAMBERS, 4488 RED BLUFF ST, SHASTA LAKE, CALIFORNIA

1.0 CALL TO ORDER – REGULAR MEETING:.

1.1 Mayor Morgan convened the regular meeting at 6:00 PM

1.2 Council Members present: Coates, Morgan, Jones, Ringwelski, Watkins

1.3 Pledge of Allegiance was led by Mayor Morgan

1.4 Invocation was led by Mayor Morgan

2.0 AWARDS & RECOGNITIONS:

2.1 None

3.0 PRESENTATIONS:

3.1 None

4.0 COMMISSION, COMMITTEE, AND OUTSIDE AGENCY REPORTS:

4.1 Community Spirit Parkway by Janice Powell

5.0 PUBLIC COMMENT:

Diana Ramirez, Waste Management representative
Janice Powell. Shasta Lake resident
Jim Mark, Shasta Lake resident

6.0 CONSENT AGENDA:

6.1 Minutes of the Regular Meeting of November 18, 2025.

6.2 Checks, E-payments, and wires:
9/11/2025 $294,961.70
10/2/2025 $571,657.30
10/9/2025 $477,044.77
10/16/2025 $2,942,246.77
10/23/2025 $815,266.79
10/30/2025 $462,840.29
11/6/2025 $493,949.01
11/14/2025 $2,142,566.85
10/16/2025 Refund $119.37
11/12/2025 Refund $441.87
5 6.3 Second reading of Ordinance CC 2025-308 amending Municipal Code Title 13 – Public Services, Chapter 13.16 – Sewer Service System, for Wastewater Rates and Charges.

6.4 Discussion and possible action to approve a Resolution accepting the Water Treatment Plant Centrifuge Addition Project (Bid No. 2024-01) and authorize the filing of a Notice of Completion.

6.5 Resolution CC-2025-74 approving a supplemental appropriation in the amount of $7,000 for landscape design services for the City of Shasta Lake Skatepark.

6.6 Resolution CC-2025-75 accepting the Wastewater Collection System Cleaning and CCTV Phase 2 Project (Bid No. 2025-01) and authorize the filing of a Notice of Completion.

Motion/Vote
Staff requested that item 6.4 be removed from the Consent Agenda to be brought back at a future meeting.

Councilman Watkins requested Item 6.3 be pulled from the Consent Agenda for a separate vote.

By motion made/seconded (Jones/Coates), and carried unanimously, the Consent Agenda, excluding Items 6.3 and 6.4, was approved.

Motion/Vote 6.3
After discussion on Item 6.3, Mayor Morgan opened the Item for Public Comment.

Public Comment
There was no comments on this item
By motion made/seconded (Watkins/Jones), and carried, Item 6.3 was approved, by a vote of 4-1. Councilman Watkins voted opposed.

7.0 PUBLIC HEARINGS:

7.1 None

8.0 REGULAR AGENDA:

8.1 City Council Reorganization:

Nomination and Selection of Mayor
Motion/Nomination of Mayor:

Mayor Morgan nominated Councilman Jones for Mayor. Councilman Watkins seconded the nomination.

Public Comment
Darlene Brown, Shasta Lake resident
Mayor Morgan called for the vote. The City Council unanimously voted Justin Jones as the new Mayor. 6
Nomination and Selection of Vice Mayor
Motion/Nomination of Mayor:

Councilman Jones nominated Councilman Watkins for Vice Mayor. Mayor Morgan seconded the nomination.

Public Comment
There was no comments on this item.

Mayor Morgan called for the vote. The City Council unanimously voted Greg Watkins as the new Vice Mayor.

Mayor Morgan called for a brief recess for seat reorganization.

Mayor Jones reconvened the meeting at 6:27 pm.

8.2 Resolution CC-2025-76 terminating the disposition, and loan agreement (DDLA) for the Shasta Lake Veterans Village, and forgiving the City’s $100,000 predevelopment loan.

Motion/Vote
After discussion, Mayor Jones opened the Item for Public Comment.

Public Comment
There was no comments on this item.

By motion made/seconded (Watkins/Morgan), and carried unanimously, the Item was approved.

9.0 STAFF COMMENTS:

City Manager Jessaca Lugo reminded the City Council that the COSL Christmas tree lighting will be on Wednesday, December 3rd.

There will be a Shasta County Community Workshop on the proposed True North Behavioral Health Regional Center on December 8th at Mercy Oaks.

10.0 CITY COUNCIL COMMENTS AND REPORTS:

ADJOURNMENT:

With no further business, Mayor Jones adjourned the meeting at 7:52 PM. ____________________________
CHARITY TATLOW, City Clerk
7 8
11/26/2025 8:50:27 AM Page 6 of 6
Payroll Check Register
City of Shasta Lake Report Summary
Pay Period: 11/9/2025-11/22/2025
Packet: PYPKT00685 - PE 11.22.2025
Payroll Set: City of Shasta Lake - 01
Type
2 Count
0 4,425.38

0.00 Regular Checks
Manual Checks
0 0.00
0 0.00
Amount
79 179,917.51
Total 81 184,342.89
Reversals
Voided Checks
Direct Deposits
9 12/10/2025 8:11:11 AM Page 6 of 6
Payroll Check Register
City of Shasta Lake Report Summary
Pay Period: 11/23/2025-12/6/2025
Packet: PYPKT00688 - PE 12.06.2025
Payroll Set: City of Shasta Lake - 01
Type
7 Count
0 19,719.12

0.00 Regular Checks
Manual Checks
0 0.00
0 0.00
Amount
86 194,181.66
Total 93 213,900.78
Reversals
Voided Checks
Direct Deposits
10 11
12 13
14 15
16 17
18 19
20 Report and Recommendations 6.4 Reviewed and Approved

City Manager

AGENDA ITEM
City Council
____________________________________________________________ TO: Mayor and City Council Members
FROM: Jason Peterson, Finance Manager

DATE: December 16, 2025
SUBJECT: INFORMATION ITEM – MONTHLY REPORTS OF INVESTMENT FOR THE PERIODS ENDING November 30, 2025
FILE NO.:

RECOMMENDATION
Staff recommends that the City Council receive a report of the Cash and Investment Report for the period ending November 2025.

BACKGROUND
Pursuant to the City of Shasta Lake’s Adopted Investment Policy and Government Code Section 53607, the Finance Director will submit a report of investment transactions to the City Council monthly.

Staff requests the City Council or the public to submit questions regarding the reports prior to the City Council Meeting to permit time to research the question.

FISCAL IMPACTS
There will be no fiscal impact as a result of this information item.

ATTACHMENTS
LAIF Statement
Chandler Investment Summary Report
External Link: Monthly Investment Reports (Full Report)

DISTRIBUTION
City Council
City Attorney
21 Local Agency Investment Fund
P.O. Box 942809
Sacramento, CA 94209-0001
(916) 653-3001
December 01, 2025
LAIF Home
PMIA Average Monthly
Yields

CITY OF SHASTA LAKE

FINANCE DIRECTOR
4477 MAIN STREET
SHASTA LAKE, CA 96019
Account Number: 98-45-868
November 2025 Statement
Tran Type Definitions
Account Summary
Total Deposit: 0.00 Beginning Balance: 10,009,407.26
Total Withdrawal: 0.00 Ending Balance: 10,009,407.26
22 MONTHLY ACCOUNT STATEMENT
City of Shasta Lake | Account #10203 | As of November 30, 2025 CHANDLER ASSET MANAGEMENT | chandlerasset.com
Information contained herein is confidential. We urge you to compare this statement to the one you receive from your qualified custodian. Please see Important Disclosures at the end of the statement.

Chandler Team:

For questions about your account, please call (800) 317-4747, or contact [email protected]
Custodian:

US Bank
23 CONFIDENTIAL | 2
City of Shasta Lake | Account #10203 | As of November 30, 2025 Execution Time: 12/02/2025 03:39:31 PM Chandler Asset Management | [email protected] | www.chandlerasset.com | 800.317.4747

PORTFOLIO SUMMARY
Portfolio Characteristics
Sector Allocation
Performance Review
Account Summary
Maturity Distribution
Top Issuers
Credit Quality*
Total Rate of Return** 1M 3M YTD 1YR 2YRS 3YRS 5YRS 10YRS Since Inception (01/01/14)
City of Shasta Lake 0.49% 1.17% 5.17% 5.26% 5.34% 4.85% 2.12% 2.10% 1.97% Benchmark Return 0.46% 1.10% 4.76% 5.01% 5.00% 4.44% 1.74% 1.81% 1.62% Average Modified Duration 1.84
Average Coupon 4.10%
Average Purchase YTM 4.35%
Average Market YTM 3.76%
Average Credit Quality* AA
Average Final Maturity 2.19
Average Life 1.99
End Values as of
10/31/2025
End Values as of
11/30/2025
Market Value 37,368,633.15 37,528,969.62
Accrued Interest 287,068.34 310,464.96
Total Market Value 37,655,701.48 37,839,434.58
Income Earned 134,045.63 111,064.91
Cont/WD 0.00 0.00
Par 37,182,203.62 37,273,389.53
Book Value 37,035,968.23 37,145,106.44
Cost Value 36,838,338.31 36,971,733.92
United States 40.06%
FHLMC 9.64%
Federal Home Loan Banks 9.39%
Farm Credit System 2.11%
Bank of America Credit Card Trust 1.78%
PACCAR Inc 1.71%
Walmart Inc. 1.35%
International Bank for Recon and Dev 1.35%
**Periods over 1 year are annualized.

Benchmark: ICE BofA 1-3 Year US Treasury & Agency Index *The average credit quality is a weighted average calculation of the highest of S&P, Moody’s and Fitch. 24 Report and Recommendations 6.5 Reviewed and Approved

City Manager

AGENDA ITEM
City Council
____________________________________________________________ TO: Mayor and City Council Members
FROM: James Takehara, Electric Utility Director

DATE: December 16, 2025
SUBJECT: APPROVAL TO ISSUE A “CALIFORNIA CLIMATE CREDIT” TO

ALL ELECTRIC CUSTOMERS
FILE NO.:

RECOMMENDATION
Staff recommends the City Council adopt a resolution authorizing the City Manager to distribute a “California Climate Credit” of $75.00 on City electric customers’ utility bills issued around January 2026 and August 2026, for a total credit up to $150.00 per Electric account, with funding from the California Cap-and-Trade Program.

BACKGROUND
In 2006, California adopted AB32, the “Global Warming Solutions Act of 2006,” which established aggressive mandates to reduce statewide emissions of greenhouse gases (GHG) through 2020. In 2016, California adopted SB32, which extended these policy mandates through 2030. Under these laws, the California Air Resources Board (CARB) established a Cap-and-Trade emissions market and comprehensive regulations that affect nearly every sector of the California economy.

Under this rule structure, the City of Shasta Lake electric utility has incurred substantial costs to comply with this State mandate, as the electric utility must buy GHG Allowances (permits to pollute) from the Cap-and-Trade market for its operational activities or to pay a premium for low- or zero-carbon power supply to avoid buying such permits to pollute.

These costs are included in the electric department budget and operating costs and are rate impacting. In recognition that the Cap-and-Trade Program could adversely affect California electric ratepayers, CARB reserved a substantial portion of the GHG auction proceeds to benefit California’s electric ratepayers through 2030. 25 The City of Shasta Lake is responsible for the administration of its allocated share of auction proceeds. The City must use the proceeds to promote the State’s policy objectives under AB32, and primarily benefit its electric ratepayers. In the past, the City distributed its auction proceeds to its electric customers in proportion to the electricity they purchased from the City. This was intended to protect electric ratepayers from rate shock caused by the sudden and substantial new costs caused by the Cap-and-Trade program.

However, CARB changed the Cap-and-Trade regulations in October 2017 expressly prohibiting this practice. Rebates are now only permissible if issued as a fixed dollar amount. The City is not required to issue rebates to all customer classes.

Historically, when the City has issued a climate credit, it has been based on carbonrelated compliance costs within the City’s Electric Portfolio or the climate credit that a nearby utility is issuing. The City’s carbon-related compliance costs for 2026 is expected to be around $150/Customer, while the nearby utility that is issuing a climate credit is expected to disperse about $120 per customer in 2026.

The attached resolution would authorize the City Manager to issue two $75 climate credits, to each City electric customer, for a total up to $150, to be issued in 2026 to continue to help reduce the ongoing impacts that State policy has on the City’s electric ratepayers and to provide additional benefit. This proposal was supported by the Electric Committee, which met on December 2, 2025.

FISCAL IMPACT
Staff is requesting supplemental appropriations to account code 520-310-5295 in an amount necessary to provide two $75 climate credits to each City electric customer who are eligible at the time of credit issuance. The cost is expected to be $750,000. This amount would cover the cost of issuing the climate credits themselves and the cost of a bill insert that would accompany each credit issuance, which adds a small cost. Staff will also announce the climate credit on City social media, which has no incremental costs.

The budget request includes a contingency amount to ensure sufficient funds are authorized given that the number of City electric customers varies throughout the year.

ATTACHMENTS
Resolution CC-2025-XX

DISTRIBUTION
City Council
Finance
26 RESOLUTION NO CC-2025-XX

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SHASTA LAKE

AUTHORIZING THE CITY MANAGER TO ISSUE A CALIFORNIA CLIMATE CREDIT

TO CITY OF SHASTA LAKE ELECTRIC CUSTOMERS
WHEREAS, in 2006, the State of California adopted AB 32, “The Global Warming Solutions Act of 2006,” which requires statewide emissions of greenhouse gases (GHG) be reduced to 1990 levels by 2020, and was amended in 2016 by SB 32 to further reduce GHG emission to 40% below 1990 levels by 2030; and
WHEREAS, the California Air Resources Board (CARB) has published regulations to implement AB32 and SB32, including the Cap-and-Trade Program Regulations (CA Capand-Trade Program); and WHEREAS, the City is subject to the rules and conditions established under the CA Capand-Trade Program, incurs compliance costs associated with its electric utility operations, and receives GHG pollution permits, or “Allowances,” from the State at no cost to help protect its electric ratepayers from the cost impacts of the CA Cap-and-Trade Program; and
WHEREAS, the City is required under the CA Cap-and-Trade Program to consign all allocated Allowances to the Cap-and-Trade auctions, and to use the auction proceeds to advance the policy objectives under AB32 and to benefit its electric ratepayers; and WHEREAS, one such approved use of Allowance value is to provide a direct rebate to electric ratepayers in a non-volumetric manner; and
WHEREAS, the City desires to issue a credit to all electric rate payers to help keep the community cost-neutral to the effects of AB32 and to provide additional benefit as originally envisioned under State law; and
WHEREAS, the City desires to issue a bill-credit of $75 to each City electric customer with an active electric account associated with monthly billing statements published for January 2026 and August 2026, for all City electric accounts active in the month immediately preceding bill publication.

NOW, THEREFORE, BE IT RESOLVED that the City of Shasta Lake City Council authorizes the City Manager to issue a “California Climate Credit” of $75.00, in the form of a bill-credit, on City utility bills issued for January 2026 and August 2026, for all rate classes, and authorizes a supplemental appropriations to 520-310-5295 to carry out the actions as described herein, which is expected to be $750,000.

PASSED, APPROVED, AND ADOPTED this 16th day of December 2025 by the following vote:
27 AYES:

NOES:

ABSENT:
_______________________________
JUSTIN JONES, Mayor
ATTEST:
____________________________

CHARITY TATLOW, CMC
City Clerk
28 Report and Recommendations 7.1
Reviewed and Approved

City Manager

AGENDA ITEM
City Council
TO: Mayor and City Council Members
FROM: Jessaca Lugo, City Manager
DATE: December 16, 2025
SUBJECT: PUBLIC HEARING ESTABLISHING NEW SOLID WASTE RATES

AND RESOLUTION APPROVING NEW FRANCHISE

AGREEMENT WITH WASTE MANAGEMENT
FILE NO.:

RECOMMENDATION
Staff recommends that the City Council hold a Public Hearing and, if no majority protest is received, approve the new solid waste rates and adopt a resolution approving the Amended and Restated Refuse, Recycling, and Organic Waste Agreement (“Franchise Agreement”) between the City of Shasta Lake and USA Waste of California, Inc.

BACKGROUND
The City of Shasta Lake has maintained a long-standing exclusive franchise agreement with USA Waste of California, Inc. (Waste Management) for the collection and disposal of solid waste, recycling, and organic waste within the City. State laws—including SB 1383, AB 341, and AB 1826—have significantly expanded local responsibilities for recycling, organic waste diversion, contamination monitoring, and recovered organic waste procurement.

To meet these regulatory requirements, the City and Waste Management have negotiated an Amended and Restated Franchise Agreement, proposed to take effect on or after January 1, 2026.

The new agreement replaces the prior franchise contract and establishes updated operational standards, reporting provisions, contamination enforcement, and SB 1383 compliance obligations.
29 Key Agreement Features:

1. Term of Agreement
Initial Term: January 1, 2026 – January 1, 2036
Two optional 5-year extensions, unless either party provides 180-day notice.

2. Franchise Services
The Company retains the exclusive right to collect refuse, recycling, organic waste, and C&D debris from all premises in the City. Services include:
• Weekly residential refuse
• Biweekly residential recycling
• Weekly organics collection
• Commercial refuse, recycling, and organics
• Annual Christmas tree collection
• Disposal vouchers for residents

3. SB 1383 Compliance (“new”)
The agreement includes extensive provisions to ensure regulatory compliance, including:
• Mandatory route reviews for contamination
• Issuance of violation notices
• Contamination and overage enforcement protocols
• Company-paid $20,000 annual contribution toward the City’s recovered organic waste procurement obligation, CPI-adjusted annually

4. Franchise Fee
City receives 8% of gross revenues annually, payable each August 1.

5. Solid Waste Rates
Exhibit 2 of the agreement establishes all service rates. Rates reflect:
• Cost-of-service for refuse, recycling, and organics
• SB 1383 compliance requirements
• CPI-based annual adjustments beginning July 1, 2026
• Senior discounts remain at 75% of the normal residential refuse rate.

6. City Services
Waste Management will continue providing refuse and recycling collection at municipal facilities as outlined in the franchise agreement.

FISCAL IMPACTS:

The Franchise Agreement maintains the existing revenue structure, including the 8% franchise fee, while modernizing service obligations and ensuring compliance with unfunded state mandates. Adoption of the new rates ensures financial stability of solid waste services and adequate compensation for regulatory implementation. 30 ATTACHMENTS
Resolution 2025-XX
Proposition 218 Notice
Exhibit A – Proposed Solid Waste Rates
Draft Franchise Agreement City of Shasta Lake and USA Waste of California, Inc.

DISTRIBUTION
City Council
City Attorney
Finance Department
31 RESOLUTION CC-2025-XX

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SHASTA LAKE

APPROVING THE AMENDED AND RESTATED REFUSE, RECYCLING AND ORGANIC WASTE AGREEMENT WITH USA WASTE OF CALIFORNIA, INC. AND

ADOPTING NEW SOLID WASTE RATES
WHEREAS, the City of Shasta Lake (“City”) maintains an exclusive franchise agreement with USA Waste of California, Inc. (“Company”) for the provision of refuse, recycling, organic waste, and construction and demolition debris collection services; and WHEREAS, State mandates including SB 1383, AB 341, and AB 1826 require the City to ensure diversion of organic waste, conduct contamination monitoring, implement education programs, and procure recovered organic materials; and WHEREAS, in accordance with the requirements of Article XIII D of the California Constitution (Proposition 218), the City mailed written notice of the proposed rate adjustments to all affected property owners and customers at least 45 days prior to a duly noticed public hearing; and
WHEREAS, the City and the Company have negotiated an Amended and Restated Refuse, Recycling and Organic Waste Agreement, attached hereto as “Exhibit B”, which modernizes service levels, clarifies responsibilities, and ensures compliance with current state requirements; and
WHEREAS, the Agreement establishes updated solid waste rates, attached hereto as Exhibit B, necessary to support service obligations and regulatory compliance; and WHEREAS, pursuant to SLMC Chapter 8.04.050, the City may, by resolution, establish the rates to be charged for the collection, removal, and disposal of solid waste; and WHEREAS, the City Council held a public hearing on December 16, 2025 to receive testimony and written protests concerning the proposed rates, and fewer than a majority of property owners or customers submitted written protests; and WHEREAS, the City Council finds the proposed rates to be necessary to recover the cost of providing solid waste services.

NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Shasta Lake as follows:

1. Adopt the attached resolution approving the Amended and Restated Refuse, Recycling and Organic Waste Agreement (“Franchise Agreement”) between the City of Shasta Lake and USA Waste of California, Inc.

2. Approve the new solid waste rates as set forth in “Exhibit A.” 32 3. Authorize the City Manager to execute the Franchise Agreement.

4. This resolution shall take effect immediately upon its adoption.

PASSED, APPROVED, AND ADOPTED this 16th day of December, 2025, by the following vote:

AYES:

NOES:

ABSENT:
_______________________________
JUSTIN JONES, Mayor
ATTEST:
____________________________

CHARITY TATLOW, CMC
City Clerk
33 34

NOTICE OF PUBLIC HEARING TO ESTABLISH SOLID WASTE

COLLECTION SERVICE RATES
Tuesday, December 16, 2025
The City of Shasta Lake (“City”) proposes to establish new solid waste collection service rates, effective on or after January 1, 2026. In compliance with Proposition 218, Article XIID, of the California State Constitution, and the Proposition 218 Omnibus Implementation Act. The City hereby notifies all affected property owners and occupants of the proposed rates for the City’s residential and commercial solid waste services. The Shasta Lake City Council will consider the new solid waste collection service rates at a Public Hearing on Tuesday, December 16, 2025, at 6:00 PM in the City Council Chambers, located at 4499 Red Bluff Street, Shasta Lake, CA 96019. All interested persons are invited to participate in the Public Hearing.

If the City Council adopts the rates at the Public Hearing on December 16, 2025, the rates will be effective, and new residential organics recycling services will take effect on or after January 1, 2026. The new solid waste collection service rates are necessary to cover the cost of complying with new legal mandates and services imposed by the State of California for required organics recycling and related programs aimed at reducing solid waste and organic materials in California’s landfills. For questions about the Public Hearing process or the proposed rates, please call (530) 275- 7400 or visit www.cityofshastalake.gov/2026SolidWasteRates.

ABOUT SOLID WASTE COLLECTION SERVICES AND RATES
The City of Shasta Lake facilitates solid waste for its residents and businesses, as outlined in Section 13.16 of the Shasta Lake Municipal Code, through a franchise agreement with USA Waste of California, Inc., (WM). WM’s services include the collection, transfer, processing, and disposal of all solid waste, recyclables, and organic waste (i.e., landscaping and food waste) generated in the City of Shasta Lake. Residential customers are charged a monthly base rate in their City of Shasta Lake utility bill, which includes the weekly collection of trash, and organic waste and every other week recycling service. These services will be provided using customers’ existing containers. Commercial customers with trash, recycling, and organics cart and/or bin service are charged a monthly rate based on the number and size of their carts and/or bins and the number of weekly pickups; these rates are directly billed from WM to the commercial customer.

The City’s franchise agreement with WM sets forth initial rates and an inflation formula for annual adjustments to the rates, which includes variables such as the Consumer Price Index (CPI) and operational increases in disposal costs. If the proposed rates are adopted, then annual adjustments to such rates may only continue for the next five (5) years or until another Public Hearing is held.

WHY ARE RATES INCREASING
The City sets solid waste rates for its residents and businesses to fund the costs of providing solid waste and recycling services through a franchise agreement to protect public health, safety, and welfare, and to meet the City’s obligations under State law. New State requirements include, notably, Senate Bill (SB) 1383 - the most significant waste reduction mandate adopted by California in the last 30 years. SB 1383 requires municipalities to reduce emissions of short-lived climate pollutants through a 75% reduction of organic waste disposal by 2025, or else face penalties of up to $10,000 per day. The State estimates that organics, like food scraps and yard trimmings, make up half of what Californians dump in landfills.

To comply with SB 1383, the City’s waste hauler, WM, will implement a comprehensive program for residential customers starting on or after January 1, 2026, or later when the new landfill site is completed. This program will include organic waste collection, public education, and a monitoring and reporting system. This means that on or after January 1, 2026, residential customers can start adding items such as food scraps, food-soiled paper, coffee grounds, and more to their green waste bins.

Diverting organic material from the waste stream and treating it as a resource rather than waste keeps methaneproducing materials out of the landfill and supports the State’s actions to fight climate change. These new organic diversion services add upon the services currently provided and thus contribute to the new rates. More information on the proposed rates and the new mandatory organics recycling requirements can be found at:
www.cityofshastalake.gov/2026SolidWasteRates and/or https://calrecycle.ca.gov/Climate/SLCP/. 35 PROPOSED RATES
The current and proposed monthly rates for residential cart service and commercial service are shown in Exhibit A.

The rates include an eight percent (8%) franchise fee payable to the City of Shasta Lake.

Beginning on or after January 1, 2026, and annually on July 1st thereafter, rates shall be adjusted to reflect one hundred percent (100%) of the annual change in the Consumer Price Index (CPI): Urban Consumer – Garbage and Trash Collection Index, as compiled and published by the United States Department of Labor, Bureau of Labor Statistics. The adjustment shall be based on the percentage change in the CPI for the twelve-month period ending December 31 of the preceding year compared to the twelve-month period ending December 31 of the prior year (the “CPI Change”). In the event the CPI Change is negative, the adjustment for that year shall be 0%.

PUBLIC PROCESS
All property owners of record and tenants are invited to attend this public hearing. The City Council of the City of Shasta Lake will hear and consider all materials and testimony, as well as all written protests against the proposed rate increases. At the close of the public hearing, the City Council may adopt new rates if written protests against the proposed increases are not presented by a majority of identified parcels upon which the proposed rates are to be charged. A majority protest exists if written protests against the proposed service charges are presented by a majority of owners/tenants of the affected parcels.

PUBLIC HEARING AND PROTEST PROCEEDINGS
Pursuant to State law, protests may be provided by any City customer, or owner of property subject to the proposed rate changes, against the proposed rate changes described in this Notice. Written protests may be submitted in person to the City Council at the Public Hearing. Protests may also be submitted by mail addressed to the City of Shasta Lake, Office of the City Clerk, at P.O. Box 777, 4477 Main Street, Shasta Lake, CA 96019. Both in-person and mailed written protests must be received prior to the close of the public hearing on December 16, 2025. Each written protest must clearly identify the property or account (by assessor’s parcel number or street address), reference the proposed solid waste rate increase, and must include the signature of the property owner or customer, as applicable. Due to the inability to verify the authenticity of each individual protest, protests received by group protest or petition, telephone, electronic mail (e-mail), or via social media sites, including, but not limited to, Facebook or Twitter shall NOT be accepted. All interested parties are invited to attend the public hearing and present written protests and/or oral comments on the proposed rate increases referenced herein. Oral comments made at the public hearing will qualify as formal protests of the proposed rate increases if accompanied by a written protest setting forth the required information (as set forth above). If written protests are submitted by a majority of the affected property owners or customers, the proposed increase(s) will not be imposed. If approved, the rate changes will become effective with invoices for service beginning on or after January 1, 2026. Pursuant to Government Code Section 53759, a judicial action to challenge any new, increased, or extended fee or charge must be brought within 120 days of the final approval of the fee or charge.

The City of Shasta Lake is subject to Proposition 218 and, therefore, is required by law to charge its customers only what is necessary to provide solid waste services.

For more information, please visit cityofshastalake.gov/2026SolidWasteRates 36 RESIDENTIAL Rates Eff.
7/1/2025
Proposed
Rates
Cart Services
64 Gallon Bundle** $24.96 $29.21
64 Gallon Bundle**- Senior (65 and older)**** $15.33 $21.91 96 Gallon Bundle** $26.83 $31.12
Additional 64 gallon recycling cart $9.51
Additional 96 gallon organics cart $9.51
Ancillary Services
Container Overage Charge - per cart, per incident - when material exceeds the container's intended capacity $9.14 $10.32
Side Yard Assisted Service $13.69 $13.96
Bad Check/EFT Charge $39.71 $40.50
Finance Charge past due greater than 30 days 2.50% 2.50% Finance Charge past due greater than 30 days - minimum charge $5.00 $5.00 Replacement Cart-if due to customer negligence Market Rate $109.66 Extra Pick up - 64 Gallon on service day $6.22 $6.34
Extra Pick up - 96 Gallon on service day $6.66 $6.79
Extra Pick up - 64, 96 Gallon on non-route day $16.53 $16.86 Contamination in Recycling or Organics Cart - per cart, per incident $35.12 $31.12 ** Bundle includes 1 64 gallon recycling cart and 1 96 gallon organics cart ****Senior rate is 75% of the 64G bundle rate
COMMERCIAL Rates Eff.
7/1/2025
Proposed
Rates
Trash Services ***
64 gallon 1xWeek $24.96 $43.82
96 gallon 1xWeek $26.83 $46.68
1 Yard - 1xWeek $86.97 $103.01
1 Yard - 2xWeek $174.03 $196.13
1 Yard - 3xWeek $261.09 $289.25
1 Yard - 4xWeek $348.06 $382.26
1 Yard - 5xWeek $435.10 $475.35

1.5 Yard - 1xWeek $124.34 $142.99

1.5 Yard - 2xWeek $248.58 $275.86

1.5 Yard - 3xWeek $372.99 $408.93
2 Yard - 1xWeek $157.55 $180.50
2 Yard - 2xWeek $315.10 $349.01
2 Yard - 3xWeek $472.66 $517.53
2 Yard - 4xWeek $630.19 $686.02
2 Yard - 5xWeek $787.74 $854.52
3 Yard - 1xWeek $190.96 $216.23
3 Yard - 2xWeek $381.86 $420.42
3 Yard - 3xWeek $572.89 $624.72
3 Yard - 4xWeek $763.88 $829.00
3 Yard - 5xWeek $954.75 $1,033.14
4 Yard - 1xWeek $236.75 $268.22
4 Yard - 2xWeek $473.43 $521.35
4 Yard - 3xWeek $710.19 $774.57
4 Yard - 4xWeek $946.85 $1,027.70
4 Yard - 5xWeek $1,183.60 $1,280.90

EXHIBIT A

CITY OF SHASTA LAKE

PROPOSED RATE SCHEDULE
EFFECTIVE DATE ON or AFTER JANUARY 1, 2026
37 COMMERCIAL (continued) Rates Eff.
7/1/2025
Proposed
Rates
6 Yard - 1xWeek $311.78 $348.46
6 Yard - 2xWeek $623.64 $682.01
6 Yard - 3xWeek $935.44 $1,015.49
6 Yard - 4xWeek $1,247.30 $1,349.04
6 Yard - 5xWeek $1,559.13 $1,682.55
Recycling Bin Services
1 Yard - 1xWeek $65.23 $77.26
1 Yard - 2xWeek $130.52 $147.10
1 Yard - 3xWeek $195.82 $216.94

1.5 Yard - 1xWeek $93.26 $107.24

1.5 Yard - 2xWeek $186.44 $206.90

1.5 Yard - 3xWeek $279.74 $306.70
2 Yard - 1xWeek $118.16 $135.38
2 Yard - 2xWeek $236.33 $261.76
2 Yard - 3xWeek $354.50 $388.15
3 Yard - 1xWeek $143.22 $162.17
3 Yard - 2xWeek $286.40 $315.32
3 Yard - 3xWeek $429.67 $468.54
4 Yard - 1xWeek $177.56 $201.17
4 Yard - 2xWeek $355.07 $391.01
4 Yard - 3xWeek $532.64 $580.93
6 Yard - 1xWeek $233.84 $261.35
6 Yard - 2xWeek $467.73 $511.51
6 Yard - 3xWeek $701.58 $761.62
Extra Pickups
1 Yard Service Day Extra Pickup (service day only) $55.09 $58.79

1.5 Yard Service Day Extra Pickup (service day only) $63.72 $68.02 2 Yard Service Day Extra Pickup (service day only) $71.39 $76.69 3 Yard Service Day Extra Pickup (service day only) $79.10 $84.94 4 Yard Service Day Extra Pickup (service day only) $89.68 $96.94 6 Yard Service Day Extra Pickup (service day only) $107.00 $115.48 Temporary Bins
4 Yard Temp Bin - 3 day rental $181.05 $184.67
Ancillary Services
Additional 64 gallon recycling cart - commercial $45.11 Additional 64 gallon organics cart - commercial $45.11
Account Reactivation Charge - No Cart Delivery $30.47 $31.08 Account Reactivation Charge - With Cart Delivery $79.21 $80.79 Walk in/Pull Out per Bin per Service $17.85 $18.21
Container Overage Charge - per cart, per incident (cart too full for lid to close) $31.82 Container Overage Charge - per bin, per incident (bin too full for lid to close) $194.51 $151.18 Bad Check/EFT Charge $30.00 $30.00
Finance Charge past due greater than 30 days 2.50% 2.50% Finance Charge past due greater than 30 days - minimum charge $5.00 $5.00 Replacement Bin-if due to customer negligence Market Price $874.58 Key charge when container access requires driver to remove lock per month $6.60 $6.73 Contamination in Recycling or Organics carts - per cart, per incident $31.82 Contamination in Recycling or Organics bins - per bin, per incident $70.20 $71.60 *** Trash service includes 1 64 gallon recycling cart and 1 64 gallon organics cart ROLL OFF Rates Eff.
7/1/2025
Proposed
Rates
Container Services
20 Yard Roll Off Container (includes 3 tons disposal)* $634.50 $675.13 30 Yard Roll Off Container (includes 3 tons disposal)* $783.93 $830.60 40 Yard Roll Off Container (includes 3 tons disposal)* $933.39 $986.10 Ancillary Services
Min Haul Charge - 7 day rental charged per day on 8th day $13.24 $49.74 Trip Charge (WM unable to service due to non WM caused circumstance) $198.47 $202.44 Relocation Charge (Move box to new location on customers current site) $198.47 $202.44 Bad Check/EFT Charge $30.00 $30.00
Finance Charge past due greater than 30 days 2.50% 2.50% Finance Charge past due greater than 30 days - minimum charge $5.00 $5.00 *Any tonnage in excess will be charged the landfill rate plus applicable franchise fees. 38 AMENDED AND RESTATED

REFUSE, RECYCLING AND ORGANIC WASTE AGREEMENT BETWEEN THE CITY

OF SHASTA LAKE
AND
USA WASTE OF CALIFORNIA, INC.

THIS AMENDED AND RESTATED REFUSE, RECYCLING AND ORGANIC WASTE AGREEMENT (this “Agreement”) is between the City of Shasta Lake (the “City”) and USA Waste of California, Inc. (the “Company”). Unless otherwise specified in this Agreement, any action authorized or required to be taken by the City may be taken by the City Council (the “Council”) or by the City Administrator
In consideration of the mutual covenants in this Agreement, as amended and restated, and intending to be legally the parties agree as follows:

1. DEFINITIONS.

For purposes of this Agreement, the following words or phrases shall have the following meanings.

1.1. Act. The California Integrated Waste Management Act of 1989, California Public Resources Code (“PRC”) sections 40000 et seq., as amended, supplemented, superseded, and replaced by the California legislature from time to time. All state code references are to the PRC unless otherwise noted. In the event of any inconsistency between the definitions set forth below and those in the PRC or the California Code of Regulations (“CCR”) related to solid waste, the PRC and/or the CCR shall prevail.

1.2. Applicable Law. All laws, ordinances, municipal code, resolutions, regulations, rules, orders, judgments, decrees, permits, approvals, or other requirement of any governmental agency having jurisdiction over the Franchise Services that are in force on the execution date of this Agreement, and as they may be enacted, issued or amended during the term of this Agreement.

1.3. Bins. A metal or plastic container, with a capacity of one (l) cubic yard up to and including ten (10) cubic yards, designed or intended to be mechanically dumped into a loader packer type truck, that is used for the Collection of C&D Debris, Organic Waste, Recyclable Materials or Refuse.

1.4. Bulky Wastes. Large discarded items including, but not limited to, household appliances, furniture, un-mounted tires, carpets, and other oversize materials whose large size precludes or complicates their handling by normal Collection methods, but can be Collected without the assistance of special loading equipment (such as forklifts or cranes) and without violating collection vehicle legal load limits. Bulky Items do not include abandoned automobiles, large auto parts, or trees.

39 1.5. City Representative. The City Administrator or his/her designee.

1.6. Cart. A heavy plastic receptacle with wheels and a rated capacity not exceeding ninetysix (96) gallons, having a hinged tight-fitting lid, and wheels for the Collection of Organic Waste, Recyclable Materials or Refuse.

1.7. City Services. The Collection and Disposal or Processing of Refuse, Recyclable Materials and Organic Waste from City-owned and operated Premises.

1.8. Collect or Collection. The process whereby C&D Debris, Organic Waste, Recyclable Materials or Refuse is removed from a Premises and transported to a Disposal Site, Processing Facility or other appropriate facility.

1.9. Commercial Organic Waste Service. The Collection and Processing of Organic Waste from Commercial Premises.

1.10. Commercial Premises. A Premise in the Service Area that is engaged in commercial activities, industrial uses, manufacturing processes, demolition or construction, and includes Multi-Family Complexes.

1.11. Commercial Recycling Service. The Collection and Recycling of Recyclable Materials from Commercial Premises.

1.12. Commercial Refuse Service. The Collection and Disposal of Refuse from Commercial Premises.

1.13. Commercial Services. Commercial Organic Waste Service, Commercial Recycling Service, and Commercial Refuse Service.

1.14. Compactor. Any Roll-Off Container that has a compaction mechanism, whether stationary or mobile.

1.15. Construction and Demolition Debris or C&D Debris. Used or discarded materials resulting from construction, remodeling, repair or demolition operations on any type of structure, but not including any Excluded Waste.

1.16. Contamination. Materials placed in a Recyclable Materials Container other than Recyclable Materials, or material placed in an Organic Waste Container other than Organic Waste.

1.17. C&D Debris Services. The Collection and Disposal or Recycling of C&D Debris, including Recyclable C&D, from Premises in the Service Area. 40 1.18. Container. Any and all types of receptacles, including Carts, Bins and Roll-Off Containers, used pursuant to the terms of this Agreement for the Collection of Refuse, Recyclable Materials, Organic Waste, C&D Debris, or other Solid Waste.

1.19. Curb or Curbside. That part of a Premise within five feet of the Public Street or alley, without blocking sidewalks, driveways or on-street parking. If extraordinary circumstances preclude such a location, Curbside shall be considered a placement suitable to the Premises, convenient to the Company's equipment, and mutually agreed to by the Premises and the Company.

1.20. Disposal. Has the meaning provided in PRC Section 40120.1 or successor laws and regulations as may be amended from time to time.

1.21. Disposal Site. The facility or facilities at which Refuse Collected under this Agreement is disposed. As of the Effective Date, the Disposal Site shall be West Central Landfill.

1.22. Effective Date. January 1, 2026, the date that Franchise Services shall commence under this Agreement.

1.23. Excluded Materials or Excluded Waste. Material that: (a) is prohibited from receipt at a Disposal Site by state, federal or local law, regulation, rule, code, ordinance, order, license, permit or permit condition; (b) is or contains Hazardous Waste as defined below or any biosolids; (c) Company reasonably believes would, as a result of or upon disposal, be a violation of local, state or federal law, regulation or ordinance, including land use restrictions or conditions applicable to a Disposal Site; or (d) in Company's opinion would present a significant risk to human health or the environment, cause a nuisance or otherwise create or expose Company or City to potential liability.

1.24. Food Waste. Solid Waste composed of animal, fruit or vegetable matter resulting from food preparation or consumption, as well as food-soiled compostable paper products. Food Waste does not include Excluded Waste.

1.25. Franchise Materials. All Solid Waste generated or coming to exist in the Service Area, except where excluded pursuant to Section 2.3. At the Company's option, “Franchise Materials” shall also include any other materials that can now or in the future be disposed of in Class III landfills or Processed.

1.26. Franchise Services. City Services, Commercial Services, C&D Debris Services, and Residential Services.

1.27. Green Waste. Leaves, grass, weeds, houseplant trimmings, palm fronds, cactus and wood materials from trees and shrubs, and similar materials generated at any premises that fit within a Cart. Green Waste does not include tree trunks or limbs more than six (6) inches diameter. Green Waste does not include Excluded Waste.
41 1.28. Hazardous Waste. Has the meaning provided in PRC Section 40141 or successor laws and regulations as may be amended from time to time.

1.29. Household Hazardous Waste (or HHW). Has the meaning set forth in California Health and Safety Code Section 25218 and in Title 14, CCR, Section 18502 or in successor laws and regulations as may be amended from time to time, but not including any Excluded Waste.

1.30. Inaccessible Area. Any road, alley or property that does not allow safe access, turnaround, or clearance for standard collection vehicles.

1.31. Multi-Family Complex. Any building or structure, or portion thereof, used for residential purposes and having four (4) or more distinct living units; Multi-Family Complexes shall be considered Commercial Premises. Any building or structure with three (3) or fewer distinct living units shall be Residential Premises, receiving Residential Services. For purposes of this Agreement, mobile home parks utilizing Bin-based Refuse services and centralized billing shall be Multi-Family Complexes.

1.32. Organic Waste. Food Waste and Green Waste that has been separated from other types of Solid Waste.

1.33. Organic Waste Processing Facility. The Facility(ies) used by the Company for handling, processing, and preparing collected Organic Waste for marketing or other use.

1.34. Overage. Overage is defined as Refuse, Recyclable Materials or Organic Waste exceeding its Container’s intended capacity such that the lid is lifted at least 10 inches (or would be lifted at least 10 inches if lowered).

1.35. Owner. The person(s) or entity(ies) holding legal title to a Premises. For the purposes of provisions in this Agreement pertaining to the sending of notices, billings or other communications by Company to an Owner, Company may regard as Owner the person or entity shown in the records of the assessor of Shasta County or as may be indicated by documents recorded in the Shasta County Clerk-Recorder's Office.

1.36. Parties. The City and the Company.

1.37. Premises. Any parcel of real property in the Service Area where Solid Waste is produced, generated or accumulated, and includes Commercial Premises and Residential Premises.

1.38. Private Drive(s). A privately owned or maintained way serving less than one Residential Premises for every 100 yard distance.

1.39. Private Road(s). A privately owned or maintained way that allows for access by a small wheel base service truck and which serves four or more Residential Premises. 42 1.40. Processing or Process. An operation or series of operations, whether involving equipment, manual labor, or mechanical or biological processes, that sorts, enhances, upgrades, concentrates, decontaminates, packages or otherwise prepares Solid Waste and returns them to the economic mainstream in the form of raw material for new, reused, or reconstituted products which meet the quality standards necessary to be used in the marketplace. Processing begins at the time Solid Waste is delivered to the Processing Facility and ends when the finished Processed materials are sold or reused and the residue is properly Disposed.

1.41. Processing Facility. Any facility selected by Company which is designed, operated and legally permitted for the purpose of receiving and Processing Organic Waste, Recyclable C&D and/or Recyclable Materials.

1.42. Public Street(s). A public way used for public travel.

1.43. Recyclable C&D. C&D Debris that is placed in a Bin, Roll-Off or other receptacle, at least 95% of which will be recycled.

1.44. Recyclable Materials or Recyclables. Materials set forth in Exhibit 1 attached hereto.

This definition of Recyclable Materials shall also include Recyclable Materials commingled with non-Recyclable Materials, so long as (a) non-Recyclable Materials constitute 10% or less of the total commingled volume and weight, and (b) the commingled materials do not contain any Excluded Waste or Unacceptable Materials. The list of Recyclable Materials may be modified upon written agreement of the parties. Further, Company reserves the right, upon notice to City, to temporarily dispose any category of Recyclable Materials for which a commercially viable market does not exist. In such event, Company will use good faith efforts to identify replacement markets and will notify then City when that occurs.

1.45. Recycle or Recycling. The Processing of Recyclable C&D or Recyclable Materials.

1.46. Refuse. Solid Waste which is permitted for disposal in a Class III landfill and which has been placed in a Container with the intention of Collection and Disposal, but excludes Excluded Waste.

1.47. Residential Premises. A Premise in the Service Area used for residential purposes, but excluding Multi-Family Complexes.

1.48. Residential Organic Waste Service. The Collection and Processing of Organic Waste from Residential Premises.

1.49. Residential Recycling Service. The Collection and Recycling of Recyclable Materials from Residential Premises.

1.50. Residential Refuse Service. The Collection and Disposal of Refuse from Residential Premises.
43 1.51. Residential Services. Residential Organic Waste Service, Residential Recycling Service and Residential Refuse Service.

1.52. Roll-Off Containers. A metal Container with a capacity of ten (10) or more cubic yards that is normally loaded onto a motor vehicle and transported to an appropriate facility.

1.53. SB 1383. “SB 1383” means Senate Bill 1383 of 2016 approved by the Governor on September 19, 2016, which added Sections 39730.5, 39730.6, 39730.7, and 39730.8 to the Health and Safety Code, and added Chapter 13.1 (commencing with Section 42652) to Part 3 of Division 30 of the Public Resources Code, establishing methane emissions reduction targets in a statewide effort to reduce emissions of short-lived climate pollutants as amended, supplemented, superseded, and replaced from time to time.

1.54. Self-Haul. The transport of Franchise Materials from a Premise, where the materials being generated are taken directly to an authorized landfill or transfer station. The transport must be accomplished by the resident, Owner or commercial/business/industrial entity that generates the Franchise Materials and may not be transported by a company, agent or other third-party hired for such use except as provided in Section 23 of this Agreement.

1.55. Service Area. The jurisdictional boundary of the City including all areas hereafter annexed or otherwise added to the territorial limits of the City.

1.56. Single-Family Residence or SFR. All one-unit houses, mobile homes with Cart-based Residential Refuse Services, and dwellings within buildings or structures that have three (3) or fewer distinct living units.

1.57. Solid Waste. Defined in California Public Resources Code Section 40191, as that section may be amended from time to time, but excluding Exempt Waste.

1.58. Special Services. Specific service-related activities, including without limitation lock, gate, and long walk services, or other services for which no rate is established by the City, that is provided by the Company to customers for which the Company may charge an additional fee.

1.59. State. The State of California.

1.60. Unacceptable Materials. Any waste tires, radioactive, volatile, corrosive, flammable, explosive, biomedical, infectious, bio-hazardous, regulated medical or hazardous waste, toxic substance or material, as defined by, characterized, or listed under applicable federal, state, or local laws or regulations, any materials containing information protected by federal, state or local privacy and security laws or regulations (unless tendered to Company pursuant to a separate agreement), or any material the acceptance or handling of which would cause a violation of any Applicable Law, damage to Company’s equipment of facilities, or present a substantial endangerment to the health or safety of the public or Company’s employees. Title to and liability for Unacceptable Materials shall remain with the generator at all times.

44 1.61. Uncontrollable Circumstances. Any acts of God, such as landslides, lightning, fires, storms, floods, pestilence, freezing, and earthquakes; explosions, sabotage, civil disturbances, acts of a public enemy, wars, blockades, riots, labor unrest, eminent domain, condemnation or other taking, unfavorable market conditions for those commodities associated with Recyclable Materials, pandemics, or other events of a similar nature, not caused by the negligence or willful misconduct City or Company, which event is not reasonably within the control of the Party claiming the excuse from its obligations due to such event, to the extent such event has a material adverse effect on the ability of a Party to perform its obligations thereunder. Events which could have been prevented by reasonable precautions, including compliance with agreements and applicable laws, shall not be considered an Uncontrollable Circumstance. Labor unrest, including but not limited to strike, lockout, work stoppage or slowdown, sickout, picketing, or other concerted job action conducted by the Company's employees or directed at the Company, or a subsidiary, are considered Uncontrollable Circumstances for the first seven (7) days of such labor unrest.

2. GRANT OF EXCLUSIVE AGREEMENT.

2.1. Scope of Exclusive Franchise. Except as provided in Section 2.3 below, City hereby grants to Company for the term hereinafter set forth, the exclusive right and privilege to perform the Franchise Services. Except as provided in Section 2.3 below, participation in the Company's Franchise Services shall be mandatory for all Premises in the Service Area. The Company shall dispose of all Refuse collected under this Agreement at a licensed Disposal Site (which must be a Class III disposal site) suitable for municipal waste. Pursuant to a Joint Powers Agreement among Shasta County, the City of Anderson, and the City of Shasta Lake, as of the Effective Date, the Company must deliver all Refuse collected under this Agreement to West Central Landfill for Disposal. If West Central Landfill closes or is not able to accept Refuse from Company, then Company may utilize the disposal facility of its choice.

2.2. Company Responsibility. The Company hereby accepts and assumes responsibility to perform and fulfill all the terms, covenants, conditions, and obligations required under this Agreement. Company agrees to perform all of its obligations under this Agreement for the term hereof. Company shall furnish all the labor and equipment necessary for the Franchise Services, subject to the terms, conditions and provisions of this Agreement.

2.3. Exceptions to Franchise. The following services and materials are expressly excluded from this Agreement. However, the granting of this franchise shall not preclude a Premises from contracting for the categories of services and materials described below to be delivered to, collected and/or transported by the Company or others, provided that nothing in this Agreement is intended to or shall be construed to excuse any person from any authorization from the City which is otherwise required by laws.

2.3.1. Compactors for Recyclables. Rental, lease or sale of Compactors, provided that such equipment is compatible with Company equipment and that the Company shall have the exclusive right to provide Collection services for Compactors (unless Section 2.3.4 applies).

45 2.3.2. Self-Hauling. Self-Haul materials, which are delivered by a person or entity directly to a disposal facility. Persons or entities cannot subcontract any portion of the Self-Haul to any entity other than the Company. This provision does not allow persons or entities to purchase, borrow or rent Containers and have them collected by a third-party. Regardless of this Self-Haul exception, each Commercial and Residential Premises must pay for the Commercial or Residential Services, respectively.

2.3.3. Gardeners and Landscapers. The collection, transportation, and disposal of Green Waste and related Solid Waste by a gardener, or landscaper, as an incidental part of the gardening or landscaping services provided to its customers, rather than as a hauling service, provided that such Solid Waste is not collected or transported by a third party hired för the primary purpose of collecting and transporting said materials.

2.3.4. Incidental Hauling of Construction and Demolition Debris. C&D Debris that is incidentally removed by a duly licensed construction or demolition contractor, or as part of a total service offered by such licensed company, and where the licensed company uses its own equipment and employees.

2.3.5. Sold Recyclable C&D. Collection and Recycling of Recyclable C&D by a third party, provided at least ninety-five percent (95%) of each load is actually Recycled and for which the generator receives payment. To the extent permitted by law, if the generator is required to pay monetary or non-monetary consideration the collection, transportation, transfer, or processing of Recyclable C&D to any person or entity other than Company, the fact that the generator receives a reduction or discount in price (or in other terms of the consideration the generator is required to pay) shall not constitute “receiving payment”, and such Recyclable C&D shall be exclusive to Company.

2.3.6. Donated or Sold Recyclables. The sale or donation of Recyclable Material by the person or entity that generated such Recyclable Material to any person or entity other than Company; provided, however, to the extent permitted by law, if the generator is required to pay monetary or non-monetary consideration for the collection, transportation, transfer, or processing of Recyclable Material to any person or entity other than Company, the fact that the generator receives a reduction or discount in price (or in other terms of the consideration the generator is required to pay) shall not be considered a sale or donation.

2.3.7. Governmental Entities. The Company's exclusive franchise in this Agreement shall not include governmental entities if and to the extent the City has no legal power to include them in the exclusive franchise.

2.4. Term of Agreement. The initial term of this Agreement shall commence on January 1, 2026 and terminate on January 1, 2036 (the “Initial Term”). Thereafter, this Agreement will automatically continue beyond the Initial Term for up to two additional periods of five years (each a “Renewal Term”) unless either Party gives the other Party at least 180 days’ prior written notice of its election to terminate the Agreement at the end of the Initial Term or any applicable Renewal Term.
46 2.5. Title to Solid Waste. It is expressly understood that all Franchise Materials collected under this Agreement shall remain the property of the Commercial or Residential Premises until such time as they are collected. Ownership of C&D Debris, Organic Waste, and Recyclable Materials shall transfer to Company once they are collected. The Company is hereby granted the right to retain, dispose of, and otherwise use such C&D Debris, Organic Waste, and Recyclable Materials, or any part thereof, in any fashion or for any lawful purpose desired by the Company, and to retain any benefit or profit resulting therefrom. Title to and liability for Excluded Materials shall remain with Owner at all times.

2.6. Anti-Scavenging Enforcement. The City shall use good faith efforts to protect and enforce the exclusive rights of Company through appropriate ordinances and reasonable enforcement of those ordinances against third party violators. Contractor may independently enforce the exclusivity provision of this Agreement against third party violators, including but not limited to seeking injunctive relief, and the City shall use good faith efforts to cooperate in such enforcement actions brought by Company.

2.7. Non-Compaction of Franchise Materials. Customers may not, itself or through another party, compact material placed in Company-provided containers, as such compaction may damage Company containers.

3. FRANCHISE FEE.

3.1. City Franchise Fee. Exhibit 2 attached hereto contains the rates (the “Rates”) Company shall charge hereunder for the Franchise Services. On or before each August 1 during this Agreement, Company shall pay City a “Franchise Fee” of eight percent (8%) of all Gross Revenue received by the Company under this Agreement during the 12 month period ending on the previous June 30. For purposes of this Agreement, “Gross Revenue” means revenue actually received from Commercial and Residential Premises for their payment of Rates. Gross Revenue does not include revenue from non-exclusive services or the sale of Recyclable Materials. For Gross Revenues collected by the City, the City may deduct the Franchise Fee from the monthly amounts remitted to the Company. Company shall not be precluded from rejecting any Cart with Recyclable Materials not provided in accordance with Specifications, nor precluded from issuing to Owners charge-backs for any resulting settlement or adjustments of Rates for Excluded or Unacceptable Materials.

3.2. Under and Over Payments. If the Company fails to pay Franchise Fees due the City through error or otherwise, the difference due the City shall be paid by the Company within thirty (30) days from discovery of the error or determination of the correct amount. Any overpayment to the City through error or otherwise shall be offset against the next payment due from the Company.

3.3. Financial Review. The relevant books and records of the Company and City regarding Gross Revenue shall be subject to review and inspection by either Party, its auditors or other 47 agents, at any reasonable time upon reasonable notice, and for the purpose of confirming Gross Revenue amounts.

4. SERVICES PROVIDED BY COMPANY.

The Company shall, in accordance with the terms of this Agreement and Applicable Law, provide all labor, materials, facilities, services and equipment necessary to perform the Franchise Services.

4.1. Residential Services.

4.1.1. Carts. Company shall provide each Single-Family Residence one (l) ninety-six (96) gallon Cart designated for the Collection of Refuse (a "Refuse Cart"), one (l) sixty-four (64) gallon Cart designated for the Collection of Recyclable Materials (a “Recyclables Cart”), and one (1) ninety-six (96) gallon Cart designated for the Collection of Organic Waste (a “Green Waste Cart”). Any SFR requesting smaller Carts will be provided with sixty-four (64) gallon Carts by Company instead of the standard ninety-six (96) gallon Carts noted above. Company may utilize Carts that were distributed to SFRs in connection with the prior franchise agreement to satisfy is obligations under this Agreement.

Company and City will collaborate on a quarterly newsletter, which will be mailed by the City.

Company will also produce an annual calendar, which the City will mail to customers.

4.1.2. Cart Replacement. Company, without expense to the City or SFRs, and within seven days after notice, shall provide one free replacement every four years of Carts that are lost, stolen or damaged (regardless of cause). Company may charge for additional replacement Carts based on the actual cost of the Carts and their delivery. SFRs will be able to make a change in Cart size or number of Carts once every twelve months at no additional replacement cost. Company, without expense to the City or the SFR, shall provide Refuse Carts a new SFR customer that has no such Carts within five days of written request (14 days for Recyclables Carts and Organic Waste Carts). Company shall own and maintain all Carts at its expense, except as provided in this paragraph.

4.1.3. Curbside Placement. SFR shall place Carts at Curbside for Collection. If a SFR and Company cannot agree upon a Collection location, or if City determines the selected location may cause safety or other concerns, City may make the final determination of the Collection location.

4.1.4. Frequency. Except as otherwise provided herein, (a) Residential Refuse Service shall be provided one (l) time per week in compliance with the approved Collection schedule, (b) Residential Recycling Service shall be provided every other week in compliance with the approved Collection schedule, and (c) Residential Organic Waste Service shall be provided weekly in compliance with the approved Collection schedule. Collection shall be scheduled so that a SFR receives Residential Refuse Service, Residential Recycling Service, and Residential 48 Organic Waste Service on the same weekday. The Company will only provide Residential Recycling Service to Residential Premises that receive and pay for Residential Refuse Service.

4.1.5. Schedule. Collections from SFRs will be between 5:00 a.m. and 5:00 p.m., Monday through Friday. The hours, day, or both of Collection may be extended due to extraordinary circumstances or conditions with the prior verbal or written consent of the City. Additionally, in the event required by unusual or emergency circumstances, or temporary changes needed to accommodate seasonal fluctuation in Collection needs, the City may authorize a modification to the above time limitations. Company may send a notification to customers if service hours are adjusted for 1 business day. Changes in customer service hours that would last longer than 1 day will require a plan mutually agreed upon with the City.

4.1.6. Company shall provide SFR Collection Service with as little disturbance as possible and shall leave any Cart in an upright position at the same point it was collected without obstructing alleys, roadways, driveways, sidewalks or mailboxes.

4.1.7. Senior Residential Services. Senior citizens may receive Residential Services at the rate provided in Exhibit 2 (75% of the normal Refuse rate). In order to qualify for the reduced senior rate, the account holder residing at the property must be 65 years of age or older, as shown by driver's license or other identification acceptable to City.

4.2. Commercial Services.

4.2.1. Commercial Refuse Service. Company shall provide Commercial Refuse Service as frequently as negotiated with each Commercial Premises, but in no event less than once per week. Company will work with each Commercial Premises to customize the appropriate level of service Commercial Customers will have the option to select the appropriate Cart size or 2, 3, 4, and 6 cubic yard bins for Commercial Refuse Services. The 6-cubic yard bins will not have wheels. Refuse Containers shall be provided within fifteen (15) working days of sign-up and provision of a proper site. Refuse Containers shall be sited in accordance with all policies and regulations of the City.

4.2.2. Commercial Recycling Service. Company shall provide Commercial Recycling Service as frequently as negotiated with each Commercial Premise, but in no event less than every other week. Company will work with each Commercial Premises to customize the appropriate level of service. However, one 64-gallon Cart, serviced every other per week, will be included in the customer’s base rate for Refuse services; the customer may receive a larger container(s) (2, 3, 4 or 6 yard Bin) or more frequent service according to the Rates set forth in Exhibit 2. The 6-cubic yard bins will not have wheels. Recycling Containers shall be provided within fifteen (15) working days of sign-up and provision of a proper site. Recycling Containers shall be sited in accordance with all policies and regulations of the City.

4.2.3. Commercial Organic Waste Service. Starting January 1, 2026, Company shall provide Commercial Organic Waste Service as frequently as negotiated with each Commercial Premise, but in no event less than weekly. Company will work with each Commercial Premises to 49 customize the appropriate level of service. However, one 64-gallon Cart, serviced once per week, will be included in the customer’s base rate for Refuse services; the customer may receive more frequent service according to the Rates set forth in Exhibit 2. Organic Waste Containers shall be provided within fifteen (15) working days of sign-up and provision of a proper site. Organic Waste Containers shall be sited in accordance with all policies and regulations of the City.

4.2.4. Schedule. Collections from Commercial Premises will be between 5:00 a.m. and 5:00 p.m., Monday through Friday. The hours, day, or both of Collection may be extended due to extraordinary circumstances or conditions with the prior verbal or written consent of the City.

Notwithstanding the foregoing, in the event required by unusual or emergency circumstances, or temporary changes needed to accommodate seasonal fluctuation in Collection needs, the City may authorize a modification to the above time limitations.

4.3. C&D Debris Services.

4.3.1. Company shall have the exclusive right to provide C&D Debris Services, except as provided in Section 2.3.

4.3.2. Company shall provide C&D Debris Services as frequently as negotiated with each Premise. Company will work with each Premise to customize the appropriate level of service Customers will have the option to select the appropriate sized Bin or Roll-Off Container.

Customers may not mechanically compact materials placed in Company containers.

4.3.3. Company shall encourage builders and demolition companies to source-separate their C&D for future recycling. Prior to disposal, Company shall have the right to salvage C&D Debris collected pursuant to this Agreement and to retain funds derived therefrom

4.4. City Services.

4.4.1. Company shall perform the City Services at facilities identified in Exhibit 3 according to the specified service levels and collection frequency.

4.5. Vouchers; Christmas Trees.

4.5.1. City may provide each Residential Premises within the Service Area with two “Disposal Vouchers,” each of which entitles a Residential Premises to dispose at no cost of up to two (2) cubic yards of Refuse at Anderson Landfill. To be valid, a voucher must be presented upon entrance to the landfill. Notwithstanding the foregoing, a voucher shall not permit the disposal of Refuse by Commercial Premises or any materials that under current or future statute, ordinance or regulation require the application of special treatment, handling, or disposal practices beyond those normally required for solid waste, including without limitation dirt, concrete, tires, liquids, toxic or hazardous materials, cathode ray tubes (CRT), materials containing CFC's, and large or heavy metal objects such as auto bodies, engines, transmissions, refrigerators, and airconditioners; provided, however, that Company may, in its discretion, accept such waste and materials for an additional charge to be determined by Company. 50 4.5.2. Christmas Tree Collection. The normal collections following the Christmas and New Year's holidays shall include discarded Christmas trees and waste packaging materials which may be set out for collection. Contractor shall collect such items without additional charge. Such collections shall be made within two (2) collection periods following January 1st of each year.

Christmas Trees must be set out at the curb, near Company containers, cut into sections no longer than four feet and weighing no more than 50 pounds, and all decorations removed. Extra packaging waste must be set out at the curb, near Company containers. All bagged material will be disposed as MSW. Cardboard must be broken down and stacked next to the recycle cart.

4.6. Contamination; Overage.

4.6.1. Roll-Out Period – Education and Outreach. During the period beginning on the Effective Date and ending 60 days later (the “Roll-Out Period”), Company shall provide an education program to Residential Premises designed to minimize instances of Contamination and Overage.

During the Roll-Out Period, where Company documents that a particular customer has Contamination or Overage, Company shall collect the offending container (where it can be done safely) and provide notice to the customer with the following information (a “Violation Notice”):
• Date of the offense;
• Description of the offense;
• If available, a photograph or video (or link to photograph or video); • A description of the materials that are appropriate for collection in said container and a link to view online with educational materials; and
• A website to obtain additional information and/or receive responses to questions the customer may have.

During the Roll-Out Period, Company shall not impose a Contamination or Overage Charge to Residential Premises; Company may impose Contamination and Overage Charges to Commercial Premises, as they have been so charged under the previous agreement with Company and City.

4.6.2. Post Roll-Out Period. The following shall apply after the Roll-Out Period:

4.6.2.1. Contamination.

4.6.2.1.1. First and Second Occurrences. Company shall service containers with Contamination except where there is visible Unacceptable Materials. Company shall provide a Violation Notice where contact information has been provided.

4.6.2.1.2. Third and Subsequent Occurrences. Company may opt to not collect Recyclable Materials or Organic Waste containers with Contamination; in such event, the customer may request the container be collected as Refuse, and an additional fee will apply. Alternatively, 51 Company may collect a container with Contamination and increase the customer’s Refuse service level (i.e., larger or additional Refuse containers) and charge for such additional service.

Such service level increases may be made by Company where customer continues to have Contamination incidents. Customer may request that such service level increases be reduced if there have been no incidents of Contamination for twelve months.

4.6.2.2. Overage.

4.6.2.2.1. First and Second Occurrences. Company shall collect Overage except where there is visible Unacceptable Materials. Company will provide a Violation Notice where contact information has been provided.

4.6.2.2.2. Third and Subsequent Occurrences. Company shall collect Overage except where there is visible Unacceptable Materials. Company will provide a Violation Notice where contact information has been provided. Company may increase the customer’s Refuse service level (i.e., larger or additional Refuse containers) and charge for such additional service. Such service level increases may be made by Company where customer continues to have Overage incidents. customer may request that such service level increases be reduced if there have been no incidents of Overage for twelve months.

4.7. SB 1383 Route Review Contamination Monitoring; SB 1383 Compost Procurement.

4.7.1. Methodology and Frequency. Company shall, at its sole expense, conduct Collector Route Reviews for Prohibited Container Contaminants (defined in SB 1383) in collection containers in a manner that is deemed safe by the Company and is conducted in a manner that results in all Company routes being reviewed annually or more frequently. Company shall develop a Collector Route Review methodology to accomplish the above container inspection requirements and such methodology shall comply with the requirements of 14 CCR Section 18984.5(b).

4.7.2. Noticing of Generators with Contamination, Non-Collection, and Disposal of Materials.

Upon finding Prohibited Container Contaminants in a Container, Company shall follow the contamination noticing procedures and contaminated Container handling protocols set forth in Section 4.6.1.

4.7.3. Reporting Requirements. Company shall maintain records and report to the City on contamination monitoring activities and actions taken.

4.7.4. SB 1383 Compost Procurement. Annually, Company shall pay City $20,000, and City shall use such funds toward its annual SB 1383 recovered organic waste product procurement target. Such $20,000 shall be adjusted annual by the change in CPI pursuant to Section 6.2.

4.7.5. Should there be a change in SB 1383, Company and City shall meet and confer to discuss the impact of such change on either party’s rights or obligations under this Agreement and equitable adjustments to Company’s compensation hereunder. 52 5. OTHER COMPANY REQUIREMENTS.

5.1. General.

5.1.1. Company Provided Equipment and Vehicles. Company shall provide an adequate number of vehicles and equipment to perform the Franchise Services. All vehicles used by Company under this Agreement shall be registered with the Department of Motor Vehicles of the State of California, shall be kept clean (washed on a regular basis), in good repair, and uniformly painted.

Company's name, phone number and vehicle number shall be prominently displayed on its vehicles. Company shall furnish a listing of equipment utilized to perform all services included in this Agreement upon request by City.

5.1.1.1. Company’s obligations and/or scope of services under this Agreement exclude any existing requirements regarding the future conversion of fleets, or any part thereof, to Zeroemissions (ZEV) or Near-zero-emissions (NZEV) vehicle(s) or the future acquisition, hiring or use of ZEVs or NZEVs under Applicable Law, including without limitation Sections 2015 et seq. of Title 13 of the California Code of Regulations. Should future interpretation, implementation and enforcement of such existing Applicable Law apply to any Company’s vehicles used in the provision of services under this Agreement during the Term, then City and Company shall meet and confer in good faith to amend this Agreement to incorporate provisions and obligations reasonably necessary to comply with such Applicable Law, and for Company to receive a rate adjustment in accordance with Section 6.4, for such change in Company’s obligations and/or scope of services under this Agreement.

5.1.2. Collection on Holidays. If the day of Collection on any given route falls on New Year's Day, Memorial Day, the Fourth of July, Labor Day, Thanksgiving Day or Christmas Day, or a holiday observed by the Disposal Site to which the City's Franchise Materials are disposed, Company shall provide Collection for such route on the next workday following such holiday, thereby adjusting subsequent workdays that week.

5.1.3. Private Drives and Inaccessible Areas. For Residential Premises on Private Drives or other inaccessible areas, the Company shall Collect Refuse, Green Waste and Recyclables on the nearest Public Street or Private Road connecting to the Private Drive or other inaccessible area.

Company may require a wavier to be signed by all residents on a private road. A representative from the street may be tasked with collecting signatures.

5.1.4. Employees. Company shall exercise reasonable care to hire responsible employees, to supervise the work of such employees, and to discipline and, if necessary and consistent with Company’s legal and contractual obligations, discharge and employee failing to meet reasonable standards for performance of work under this Agreement. Company shall comply with applicable state and federal law pertaining to employment including, but not limited to, applicable equal opportunity employment and affirmative action requirements.

53 5.1.5. Manner of Collection. The Company shall collect Containers in a quiet and courteous manner and ensure that all Carts and Bins are placed on the premises from which they were removed in an upright position, with lids closed, and within five (5) feet of where they were originally placed before collection.

5.1.6. Service Schedule. In January of each calendar year, the Company shall provide calendars (which may be in “pdf” or other similar format) identifying the schedule for Refuse, Recyclables, and Green Waste Collection for that calendar year. The calendar shall provide adequate detail for customers to identify specific service days for specific service areas. Electronic copies of the calendars shall be made available to customers upon request.

5.1.7. Code Revisions. The City shall use reasonable efforts to update the municipal code to be consistent with the terms of this Agreement and to reflect new program requirements if requested by the Company.

5.1.8. Service Complaints. All service complaints shall be directed to Company. Company shall record all complaints duly received and Company agrees to use its best efforts to resolve all such complaints within the two (2) business days next following the date on which such complaint is received.

5.1.8.1. Complaint. The Company agrees to maintain an electronic log of all oral and written service complaints registered with the Company from customers, service recipients, or the public within Service Area (“Complaint Log”). The Company shall be responsible for the prompt and courteous attention to, and prompt and reasonable resolution of, all complaints.

Complaints that cannot be reasonably resolved may be appealed to the City Administrator or designee for final resolution. The Company shall record in the Complaint Log all written and oral complaints, noting the name and address of complainant, date and time of complaint, nature of complaint, and nature and date of resolution. Such log shall be kept so that representatives of the City, upon request, may conveniently inspect it.

5.1.8.2. Complaint Response. The Company shall respond to all complaints, other than missed pickups, within twenty-four (24) hours if the complaint is received during a weekday or by the next business day if the complaint is received on a Saturday, Sunday or a holiday.

5.1.8.3. Missed Pickups. In the event of a missed pickup, the Company shall complete the pickup the same day if the complaint is received by 12:00 p.m., or by 12:00 p.m. the following day if the complaint is received after 12:00 p.m.

5.1.8.4. Telephone. The Company shall maintain a toll-free telephone system during office hours (8:00 a.m. to 5:00 p.m.), which will have available service representatives sufficient to handle the volume of calls typically experiences by the Company. Customers must be able, with reasonable convenience, to reach the Company’s customer service during such hours. Customers may use email, WM app, chat, WM website to access customer service not during business hours.

54 5.2. Change in Operations, Administration or Schedule. The Company shall notify the City in writing of any material changes to its operations relating to the Franchise Services (e.g. vehicle routes, collection schedule, equipment type, crew size, management) five (5) days in advance of the time such material change is implemented. Any changes to the Company's Collections operation shall meet the service requirements and performance standards and all other terms of this Agreement. In the case of changes to the Collection schedule the Company must notify all affected customers at least (14) days prior to any change in the Collection day.

The Company shall not permit any customer to go more than seven (7) days without Refuse Collection service in connection with a Collection schedule change other than in the event of an Uncontrollable Circumstance.

6. SERVICE RATES.

6.1. Amount of Service Rates. As of the Effective Date of this Agreement, the rates for Franchise Services (the “Rates”) are as set forth in Exhibit 2. The Company may establish charges for Special Services that are not specified in Exhibit 2.

6.2. CPI Adjustment. The Rates shall be adjusted on July 1st of each year, beginning July l, 2026, and annually thereafter to reflect one hundred percent (100%) of the annual change in the Consumer Price Index (CPI): Urban Consumer – Garbage and trash collection index, compiled and published by the United States Department of Labor; Bureau of Labor Statistics, based on one hundred percent (100%) of the annual percentage change in the Consumer Price Index for twelve months ending December 31 of the previous year as compared to the twelve months ending December 31 of the next previous year (the “CPI Change”). In the event that a CPI Change is negative, the CPI adjustment for such year shall be 0%.

6.3. Redirection of Refuse. In the event that the City redirects Refuse to a different facility and such change result in a material increase or decrease in costs and/or increase or decrease in revenues to the Company, the Company and the City shall have the right to receive an adjustment in the Rates sufficient to offset in full such increase or decrease, and in no event shall the Company be required to implement any redirection until such time as adjustments in the Rates have been made in order to compensate the Company for such increase in costs and/or decrease in revenues.

6.4. Extraordinary Rate Adjustments. The Company’s Rates set by this Agreement are calculated to pay certain expenses and costs that are of a contingent and uncertain nature.

Therefore, in addition to the adjustments provided in this Section 6, Rates shall, upon written request of Company, be further adjusted on an interim basis for increased expenses associated with performance of the services hereunder due to any one or more of the following causes: (a) material changes in Company’s costs resulting from Uncontrollable Circumstances; (b) changes in the scope or method of services provided by Company, changes in the Franchise Fee, or other changes or fees required, initiated, or approved by the City; (c) any change in law, statute, rule, regulation, ordinance, order or requirement of any federal, state, regional or local government that is effective after the Effective Date of this Agreement; (d) any increase in fees for disposal of Solid Waste or the processing of Recyclables or Organic Waste, if such Solid Waste, Recyclables 55 or Organic Waste are being disposed of or processed at a third party facility not owned or operated by Company; (e) any increase in surcharges, fees, assessments or taxes levied by federal, state or local regulatory authorities or other governmental entities upon the collection or disposal of Refuse, Recyclables, or Organic Waste; (f) any other extraordinary circumstances or causes or reasons that are not within the reasonable control of Company.

If Company requests an adjustment due to the extraordinary circumstances set forth above, Company shall prepare a rate adjustment request setting forth its calculation of the increased costs and accompanying rate adjustment necessary to offset such increased costs. The City may request any and all documentation and data reasonably necessary to evaluate such request by Company, and may retain, at its own expense, an independent third party to audit and review such documentation and such request. If such third party is retained, the City shall take reasonable steps, consistent with state law, to protect the confidential or proprietary nature of any data or information supplied by Company. The City shall act within ninety (90) days of receipt of the request from Company, and shall either approve or disapprove the request, provided that approval shall not be unreasonably withheld.

Notwithstanding the foregoing, if the request is based upon any new or increased third party fees, taxes, assessments or charges, the City shall approve the interim rate adjustment within such time period as necessary to ensure that such fees, taxes, assessments or charges are passed on to customers by the date the same are effective.

6.5 Legal Challenges to Rates. Should a court of competent jurisdiction or regulatory agency set aside, invalidate or stay all or a portion of the Rates, or an adjustment to the Rates as provided in this Agreement, Company and the City shall immediately negotiate in good faith regarding reductions (or elimination) of the Franchise Fee, free City Services, and other Franchise Services, in that order, to fully and immediately compensate Company for the negative financial impact on Company's business operations. For example, if as a result of such court or regulatory action Company is unable to collect $100,000 in revenue during a certain month, then (i) $100,000 shall be deducted from the monthly Franchise Fee payment, and (ii) if the reduction in Franchise Fee payment is not sufficient to reimburse Company the full $100,000, the remaining amount shall be recovered first by a reduction in free City Services (valued at market rates), and second by a reduction in other Franchise Services (valued at the Agreement Rates, even though set aside, invalidated or stayed). If, despite such reductions in fees and services, Company is not fully compensated within thirty (30) days for the negative financial impact on the Company's business operations, then Contractor may terminate this Agreement with 180 days written notice to City.

6.5. Billing and Collection of Accounts. The City shall bill Residential Premises for all Residential Services. The City shall pay to the Company the monthly Residential Services Rates set forth in Exhibit 2, as they may be adjusted pursuant to the terms of this Agreement, for each Residential Premises, which amount shall be due on the tenth day of the month for the preceding month. The Company shall bill all other Franchise Services (e.g., Commercial Services, C&D Debris Services). Such billings may cover the periods and be collected by the methods hereinafter set forth. The Company shall bill for Commercial Services monthly in advance; C&D 56 Debris Services may be billed in arrears. Payment with respect to each such Residential bill shall be due within 30 days; thereafter the bill shall be considered delinquent, and the Company may discontinue service and may charge interest not to exceed the interest rate for judgments in California for such time as the bill remains unpaid after the due date. The Company shall also bill and receive fees for performance of special services as agreed upon in separate contracts between Company and each customer requesting such special service. Company may charge customers a processing fee regarding payments made by credit or debit cart.

6.6 Reduction of Services. In the event Company is unable to charge all or portion of any Rate due to an order of a court or regulatory agency, or pursuant to an agreement between City and any third party in relation to a legal challenge to the Rates, Company and City will negotiate in good faith reductions to Company’s services hereunder so that Company recoup lost revenue.

7. REPORTS. The Company will provide the City with reports that contain the information required by the City for compliance with AB 939, AB 341, AB 1826 and SB 1383, and for the City to measure the Company's performance of items in this Agreement, but limited to information directly attributable to the Franchise Services provided under this Agreement. The frequency and content of the reports shall be determined by agreement of the City and the Company.

8. INDEMNITY, INSURANCE.

8.1. Indemnification of City. The Company agrees to and shall indemnify, defend, with counsel acceptable to the City, and hold harmless City, its officers, officials, employees, volunteers, agents and assigns from and against any and all damages (whether special, general or punitive), loss, liability, fines, penalties, forfeitures, claims, demands, actions, proceedings or suits (whether administrative or judicial), in law or in equity, of every kind and description, (including, but not limited to, injury to and death of any person and damage to property, strict liability, product liability, or for contribution or indemnity claimed by third parties) arising or resulting from or in any way connected with: (i) the operation of the Company, its agents, employees, affiliates and subcontractors, in performing or failing to perform this Agreement; (ii) the failure of the Company, its agents, employees, affiliates and subcontractors to comply in all respects with the provisions of this Agreement or Applicable Laws; (iii) the acts of Company, its officers, employees, agents, affiliates and subcontractors in performing services under this Agreement (whether or not third parties may also be contributory negligent); (iv) the acts of the Company, its officers, employees, agents, affiliates and/or subcontractors in performing services under this Agreement for which strict liability is imposed by law (including without limitation strict liability under environmental laws), subject to the Company's right of contribution, if any, against the City; and (v) the processing, marketing, and end use of Recyclable Materials and Organic Waste. The foregoing indemnity shall only apply to the extent such loss, liability, penalty, forfeiture, claim, demand, action, proceeding, suit, injury, death or damage is not caused by the negligence or willful misconduct of the City, its officers, employees, agents or volunteers.

8.2.Insurance Scope and Limits. Company shall procure and maintain for the duration of the contract, and any extensions, insurance against claims for injuries to persons or 57 damages to property which may arise from or in connection with the performance of the work hereunder by Company, his officers, agents, representatives, employees or subcommands. The maintenance of claims made against any insurance required of Company shall not be considered a waiver by City of any claim or liabilities it may have against Company.

8.2.1. Minimum Limits of Insurance. Company shall maintain insurance coverage of the following type and with limits no less than:

8.2.1.1. General Liability: $2,000,000 combined single limit per occurrence for bodily injury, personal injury and property damage.

8.2.1.2. Worker's Compensation and Employer's Liability: Statutory limits.

8.2.1.3. Auto Liability: $2,000,000 per accident for bodily injury and property damage.

8.2.1.4. Pollution Legal Liability: $10,000,000 per occurrence and $10,000,000 annual in the aggregate covering liability arising from the release of waste material and/or irritants, contamination or pollutants.

8.2.1.5. Claims Made Coverage. If General Liability or Pollution Legal Liability coverage is written on a claims made form:

8.2.1.5.1. The “Retro Date” must be shown and must be before the date of the contract or the beginning of the contract work.

8.2.1.5.2. Insurance must be maintained, and evidence of insurance must be provided for at least five (5) years after completion of the contract work.

8.2.1.5.3. If coverage is cancelled or non-renewed, and not replaced with another claims made policy from with a “Retro Date” prior to the contract effective date, the Company must purchase “extended reporting” coverage for a minimum of five (5) years after completion of contract work.

8.2.1.6. Acceptability of Insurers. Insurance is to be placed with insurers licensed to transaction business in California with a current A.M. Best’s rating of no less than A:VII. If pollution and/or Environmental Impairment and/or Umbrella/Excess coverage are not available from an admitted insurer, the coverage may be written with the City’s permission, by a non-admitted insurance company. A non-admitted company should have an A.M. Best’s rating of A:X or higher.

8.2.2. Deductible and Self-Insured Retentions. All deductibles or self-insured retentions are for the account of Company and shall be the sole responsibility of Company and paid entirely by Company without contribution from City.

8.2.3. Non-cancellation: Each insurance policy provided to City by Company shall be endorsed to state that coverage shall not be cancelled except after thirty (30) days written notice to the City.
58 8.2.4. Waiver of Subrogation: Company agrees to waive subrogation which any insurer may require of Company by virtue of payment for any loss. Company agrees to obtain any endorsement which may be needed to affect this waiver. The Worker’s Compensation policy shall also be endorsed with a waiver of subrogation in favor of the City for all work performed by the Company, its employees, agents and subcontractors.

8.2.5. Subcontractors: Company shall require and verify that all subcontractors maintain insurance meeting all requirements set forth above. Proof thereof shall be provided to City prior to commencement of any work by subcontractors.

8.2.6. Verification of Coverage. Company shall furnish the City with endorsements effecting coverage required by this clause or certificates evidencing such coverage.

The endorsements or certificates are to be signed by a person authorized by that Insurance Company to bind coverage on its behalf.

8.2.7. Additional Insured; Certificate: The liability insurance policies shall name the City and its officers and employees, and the authorized agents of any of them, as additional insureds via blanket form endorsement. Company shall provide the City with a certificate of insurance duly executed by Company’s insurance carrier or authorized agent which shall serve as evidence of the continued existence of Company’s insurance policies required hereunder and which shall contain a provision that the coverage thereunder will not be cancelled without thirty (30) days prior written notice given to City.

9. DEFAULTS.

9.1. Events of Default. Each of the following, if material, shall constitute an event of default (“Event of Default”) hereunder, in each case subject to any applicable cure rights, including without limitation the cure rights provided in Section 9.2:

9.1.1. Failure to correct breach. Failure to correct any breach of this Agreement within the applicable cure period (as defined below).

9.1.2. Company bankruptcy. The Company files a voluntary petition for debt relief under any applicable bankruptcy, insolvency, debtor relief, or other similar law now or hereafter in effect, or consents to the appointment of or taking of possession by a receiver, liquidator, assignee (other than as a part of a transfer of equipment no longer useful to the Company or necessary for this Agreement), trustee (other than as security for an obligation under a deed of trust), custodian, sequestrator (or similar official) of the Company for a part of the Company's operating assets or any substantial part of the Company's property, or shall make any general assignment for the benefit of the Company's creditors, or shall fail generally to pay the Company's debts as they become due.

59 9.1.3. Court order or decree. Any court having jurisdiction shall enter a decree or order for relief in respect of the Company, in any involuntary case brought under any bankruptcy, insolvency, debtor relief, or similar law now or hereafter in effect, or the Company shall consent to or shall fail to oppose any such proceeding, or any such court shall enter a decree or order appointing a receiver, liquidator, assignee, custodian, trustee, sequestrator (or similar official) of the Company or for any part of the Company’s operating equipment or assets, or order the winding up or liquidation of the affairs of the Company.

9.2. Cure Rights. Notwithstanding any other provision of the Agreement to the contrary, the City shall provide the Company with reasonable notice of and a reasonable opportunity to cure any breach of this Agreement during the time periods set forth below or such longer period as may otherwise be provided in the Agreement (the “Cure Period”). Any breach that is timely cured by the Company shall not be determined to constitute an event of default or give rise to the City's right to terminate or suspend the Agreement or pursue its other remedies for breach. The Company shall begin cure of any breach as soon as it becomes aware of the breach whether discovered by the Company or through notice from the City. Upon becoming cognizant of the breach the Company shall proceed such breach as follows:

9.2.1. Immediately, if the breach is such that in the determination of the City, the health, safety, or welfare of the public is endangered thereby; or

9.2.2. Within thirty (30) days of giving or receiving notice of breach; provided that if the nature of the breach is such that it will reasonably require more than thirty (30) days to cure, the Company shall have such additional time as is reasonably needed to expeditiously complete a cure. During any breach cure period, the Company shall provide the City weekly written status of progress in curing such breach.

9.3. Right to Terminate upon Default. Upon an Event of Default by the Company, the City shall have the right to terminate this Agreement, subject to review as provided in Section 9.6.

9.4. Cumulative Specific Performance. The City's right to terminate the Agreement under Section 9.3 is not exclusive, and the City's termination of the Agreement shall not constitute an election of remedies. Instead, all remedies provided for in this Agreement shall be in addition to any and all other nonduplicative legal and equitable rights and remedies which the City may have under law or as otherwise provided in this Agreement.

9.5. Excuse from Performance. The Parties shall be excused from performing their respective obligations hereunder to the event they are prevented from so performing by Uncontrollable Circumstances. The Party claiming excuse from performance shall, within two (2) business days after such party has notice of such cause, give the other party notice of the facts constituting such cause, efforts undertaken by the Company to attempt to perform this Agreement, the estimated timelines for such performance, and asserting its claim to excuse under this Section; provided, that failure to give such notice shall not eliminate the excuse from performance except to the extent the other Party shall have been prejudiced by such failure.

60 9.6. Dispute Resolution.

9.6.1. Reference of dispute. Any dispute seeking damages and any dispute seeking other legal or equitable relief, including but not limited to specific enforcement of any provision hereof, shall be heard and determined as provided below in this Section 9.6.

9.6.2. Dispute Resolution Procedures.

9.6.2.1. Negotiations. In the event that any dispute may arise, the parties shall first seek to resolve any disputes by negotiations between a senior executive of the Company and the City Administrator (the “Senior Executives”).

9.6.2.2. Notification. When a party believes there is a dispute relating to the party will give the other party written notice of the dispute.

9.6.2.3. Meeting among Senior Executives. The Senior Executives shall meet at a mutually acceptable time and place within thirty (30) days after the date of the notice to exchange relevant information and to attempt to resolve the dispute. If a Senior Executive intends to be accompanied at a meeting by an attorney, the other party’s Senior Executive shall be given at least three (3) business days’ notice of such intention and may also be accompanied by an attorney.

9.6.2.4. Confidentiality. All negotiations are confidential and shall be treated as compromise and settlement negotiations under the State of California Rules of Evidence.

9.6.2.5. City Council. If the dispute has not been resolved within thirty (30) days after the date of the notice of a dispute, or if the party receiving such notice fails or refuses to meet within such time period, either party may submit the dispute to the City Council for resolution by making written request to the City Council. The City Council shall consider the dispute at a meeting to be held within thirty (30) days following receipt of such request.

9.6.2.6. Litigation. If a dispute has not been resolved to the satisfaction of the parties within sixty (60) days after the written submission to the City Council, then either party may initiate litigation in the courts of the State of California, which shall have exclusive jurisdiction over such disputes. The exclusive venue for such disputes shall be Shasta County.

9.6.3. Interim Measures. Notwithstanding the requirements for alternative dispute resolution procedures (such as negotiation and submission to the City Council), either party may apply to the courts of the State of California for equitable relief, including temporary restraining orders, injunctions, attachments and conservation orders in appropriate circumstances.

9.6.4. Costs and Attorney’s Fees. In the event of any action or litigation to enforce this Agreement, for interpretation or construction of this Agreement, or on account of any default under or breach of this Agreement, each party to such action, or litigation shall bear its own costs and expenses in connection with such action or litigation. 61 9.6.5. Punitive Damages. Penal, punitive, treble, multiple, consequential, incidental or similar damages may not be recovered or awarded.

10. MISCELLANEOUS.

10.1. Compliance with Applicable Law. Company agrees that it will comply with all Applicable Law and those provisions of the Shasta Lake Municipal Code which are applicable to the work or business in which it is herein franchised, and with any and all amendments to such applicable provisions during the term hereof.

10.2. Amendment. his Agreement may be amended or modified only by a written agreement duly authorized and executed by both City and Company.

10.3. Independent Company. It is expressly understood and agreed that Company shall perform all work and services described herein as an independent company and not as an officer, agent, servant or employee of City; that Company shall have the exclusive control over the details of the services and work performed hereunder and all persons performing the same; that Company shall be solely responsible for the acts and omissions of its officers, agents, employees, and subcontractors, if any; and that nothing herein shall be construed as creating a partnership or joint venture between City and Company. Neither Company nor its officers, employees, agents or subcontractors shall obtain any rights to retirement benefits, workers' compensation benefits or any other benefits which accrue to City employees.

10.4. Omitted.

10.5. Law to Govern. It is understood and agreed by the Parties hereto that the laws of the State of California, other than laws regarding choice of law, shall govern the rights, obligation, duties and liabilities of the parties to this Agreement and shall govern the interpretation of this Agreement.

10.6. Fees and Gratuities. Company shall not, nor shall it permit any agent, employee or subcontractor employed by it to, request, solicit, demand or accept, either directly or indirectly, any compensation or gratuity for the collection of Franchise Materials otherwise required to be collected under this Agreement, other than acceptance by drivers of holiday gifts offered by customers of a reasonable value.

10.7. Assignment. Neither this Agreement nor any portion thereof may be assigned by the Company (except to an entity that controls, is controlled by or is under common control with the Company) without the written consent of the City Council, which consent shall not be unreasonably withheld.

10.8. Notices. All notices, demands, requests, consents or other communications which this Agreement requires a party to give to the other shall be in writing and shall be personally delivered, or sent by registered or certified mail, postage prepaid, return receipt requested or a 62 nationally recognized overnight delivery service (receipt requested), addressed to the respective party as follows:

To CITY: City of Shasta Lake
P.O. Box 777
Shasta Lake, CA 96019
Attn. City Clerk
To COMPANY: USA Waste of California, Inc.

Attn. President
1333 East Turner Road
P.O. Box 241001
Lodi, CA 95241
or to such address as either party may from time to time designate by notice to the other given in accordance with this Section. Such notice shall be deemed effective on the date personally served or received, if by certified mail or overnight delivery service,

10.9. Severability. If any provision of this Agreement shall for any reason be held to be invalid or unenforceable, the invalidity or unenforceability of such provision shall not affect the validity and enforceability of any of the remaining provisions of this Agreement, which shall be enforced as if such invalid or 'unenforceable provision had not been contained herein.

10.10. Good Faith and Exercise of Options. The Parties will exercise any approval, disapproval, consent, option, discretion, election, opinion or choice under this Agreement, make a requirement under this Agreement, or interpret this Agreement (“Discretionary Action”) reasonably. The Parties will exercise their rights and remedies in good faith in accordance with Applicable Laws Any referee, court or other must find the party's exercise to be reasonable.

10.11. Entire Agreement; Prior Agreements; Waiver. This Agreement, including all Exhibits and Attachments attached hereto, constitutes the full and entire agreement between the parties with respect to the matters covered herein. All prior and contemporaneous agreements, understandings, negotiations, writings and other communications between the parties are hereby superseded and are no longer of any force and effect, except to the extent that the terms of such communications are expressly addressed in this Agreement or survive pursuant to an express provision of such previous agreement. As of the Effective Date, this Agreement shall supersede any and all prior agreements between the parties. No waiver of any provision of this Agreement shall be deemed or shall constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver.

10.12. Section Headings. The section and subsection headings in this Agreement are for convenience of reference only and are not intended to be used in the construction of this Agreement nor to alter or affect any of its provisions.

63 10.13. Interpretation. The language of each and all paragraphs, terms and/or provisions of this Agreement, shall, in all cases and for any and all purposes, and in any way and all circumstances whatsoever, be construed as a whole, according to its fair meaning, and not for or against any party hereto and with no regard whatsoever to the identity or status of any person or persons who drafted all or any portion of this Agreement.

10.14. Third Parties. Nothing in this Agreement, expressed or implied, is intended or shall be construed to confer upon or give to any person or entity other than the Parties hereto and their successors and permitted assigns any rights or remedies under or by reason of this Agreement.

Signatures on following page
64 USA WASTE OF CALIFORNIA, INC.

By: _______________________________
Name: _______________________________
Title: _______________________________
Date: _______________________________

CITY OF SHASTA LAKE
By: _______________________________
Name: Jessaca Lugo
Title: City Manager
Date: _______________________________
65 EXHIBIT 1

RECYCLABLE MATERIALS SPECIFICATIONS

Paper
Cardboard
Boxboard or chipboard (e.g., shoe boxes, tissue boxes, cereal boxes) Newspaper
Magazines, catalogs, and glossy paper
Paper bags
Paper packaging or containers (including cartons)
Egg cartons
Junk mail
Phone books and soft cover books
Envelopes (labels or windows okay)
Office paper (all colors)
Plastic
All containers accepted (#1-7)
Bottles and jugs (all colors, clean & dry, with lids/caps replaced) Tubs and containers (e.g., yogurt, margarine)
Buckets and crates
Clamshell trays and deli containers (not Styrofoam)
Plant pots (no ceramic)
Laundry baskets
Glass
Bottles and jars (labels okay)
All colors, lids replaced
Metal
Aluminum cans
Tin and steel cans
Clean aluminum pans and foil
Empty aerosol cans
Small scrap
Pots, pans, and utensils
Loose lids from jars
This definition may be amended from time to time by agreement of the parties. In no event shall “Recyclables” include Hazardous Waste. Company may temporarily dispose of Recyclable Materials in the event there is not commercially viable markets. 66 EXHIBIT 2

SERVICE RATES

RESIDENTIAL
Rates
Eff.
1/1/2026
Cart Services
64 Gallon Bundle** $29.21
64 Gallon Bundle**- Senior (65 and older)**** $21.91
96 Gallon Bundle** $31.12
Additional 64 gallon recycling cart $9.51
Additional 96 gallon organics cart $9.51
Ancillary Services
Container Overage Charge - per cart, per incident - when material exceeds the container's intended capacity $10.32
Side Yard Assisted Service $13.96
Bad Check/EFT Charge $40.50
Finance Charge past due greater than 30 days 2.50%
Finance Charge past due greater than 30 days - minimum charge $5.00 Replacement Cart-if due to customer negligence $109.66
Extra Pick up - 64 Gallon on service day $6.34
Extra Pick up - 96 Gallon on service day $6.79
Extra Pick up - 64, 96 Gallon on non-route day $16.86
Contamination in Recycling or Organics Cart - per cart, per incident $31.12 ** Bundle includes 1 64 gallon recycling cart and 1 96 gallon organics cart ****Senior rate is 75% of the 64G bundle rate

COMMERCIAL
Rates
Eff.
1/1/2026
Trash Services ***
64 gallon 1xWeek $43.82
96 gallon 1xWeek $46.68
1 Yard - 1xWeek $103.01
1 Yard - 2xWeek $196.13
1 Yard - 3xWeek $289.25
1 Yard - 4xWeek $382.26
1 Yard - 5xWeek $475.35

1.5 Yard - 1xWeek $142.99

1.5 Yard - 2xWeek $275.86

1.5 Yard - 3xWeek $408.93
2 Yard - 1xWeek $180.50
2 Yard - 2xWeek $349.01
67 2 Yard - 3xWeek $517.53
2 Yard - 4xWeek $686.02
2 Yard - 5xWeek $854.52
3 Yard - 1xWeek $216.23
3 Yard - 2xWeek $420.42
3 Yard - 3xWeek $624.72
3 Yard - 4xWeek $829.00
3 Yard - 5xWeek $1,033.14
4 Yard - 1xWeek $268.22
4 Yard - 2xWeek $521.35
4 Yard - 3xWeek $774.57
4 Yard - 4xWeek $1,027.70
4 Yard - 5xWeek $1,280.90
6 Yard - 1xWeek $348.46
6 Yard - 2xWeek $682.01
6 Yard - 3xWeek $1,015.49
6 Yard - 4xWeek $1,349.04
6 Yard - 5xWeek $1,682.55
Recycling Bin Services
1 Yard - 1xWeek $77.26
1 Yard - 2xWeek $147.10
1 Yard - 3xWeek $216.94

1.5 Yard - 1xWeek $107.24

1.5 Yard - 2xWeek $206.90

1.5 Yard - 3xWeek $306.70
2 Yard - 1xWeek $135.38
2 Yard - 2xWeek $261.76
2 Yard - 3xWeek $388.15
3 Yard - 1xWeek $162.17
3 Yard - 2xWeek $315.32
3 Yard - 3xWeek $468.54
4 Yard - 1xWeek $201.17
4 Yard - 2xWeek $391.01
4 Yard - 3xWeek $580.93
6 Yard - 1xWeek $261.35
6 Yard - 2xWeek $511.51
6 Yard - 3xWeek $761.62
Extra Pickups
1 Yard Service Day Extra Pickup (service day only) $58.79 68 1.5 Yard Service Day Extra Pickup (service day only) $68.02 2 Yard Service Day Extra Pickup (service day only) $76.69 3 Yard Service Day Extra Pickup (service day only) $84.94 4 Yard Service Day Extra Pickup (service day only) $96.94 6 Yard Service Day Extra Pickup (service day only) $115.48 Temporary Bins
4 Yard Temp Bin - 3 day rental $184.67
Ancillary Services
Additional 64 gallon recycling cart - commercial $45.11 Additional 64 gallon organics cart - commercial $45.11
Account Reactivation Charge - No Cart Delivery $31.08
Account Reactivation Charge - With Cart Delivery $80.79 Walk in/Pull Out per Bin per Service $18.21
Container Overage Charge - per cart, per incident (cart too full for lid to close) $31.82 Container Overage Charge - per bin, per incident (bin too full for lid to close) $151.18 Bad Check/EFT Charge $30.00
Finance Charge past due greater than 30 days 2.50%
Finance Charge past due greater than 30 days - minimum charge $5.00 Replacement Bin-if due to customer negligence $874.58
Key charge when container access requires driver to remove lock per month $6.73 Contamination in Recycling or Organics carts - per cart, per incident $31.82 Contamination in Recycling or Organics bins - per bin, per incident $71.60 *** Trash service includes 1 64 gallon recycling cart and 1 64 gallon organics cart

ROLL OFF
Rates
Eff.
1/1/2026
Container Services
20 Yard Roll Off Container (includes 3 tons disposal)* $675.13 30 Yard Roll Off Container (includes 3 tons disposal)* $830.60 40 Yard Roll Off Container (includes 3 tons disposal)* $986.10 Ancillary Services
Min Haul Charge - 7 day rental charged per day on 8th day $49.74 Trip Charge (WM unable to service due to non WM caused circumstance) $202.44 Relocation Charge (Move box to new location on customers current site) $202.44 Bad Check/EFT Charge $30.00
Finance Charge past due greater than 30 days 2.50%
Finance Charge past due greater than 30 days - minimum charge $5.00 *Any tonnage in excess will be charged the landfill rate plus applicable franchise fees.
69 EXHIBIT 3

CITY FACILITIES
Wastewater - 3700 Tibbitts Rd Shasta Lake CA 96019
Polf Park – 13830 Sacramento Street Shasta Lake CA 96019 Law Enforcement Center – 4488 Red Bluff St Shasta Lake CA 9601 Visitor Center - 1525 Median Ave Shasta Lake CA 96019
Wynne Price Field - 4240 Vallecito St Shasta Lake CA 96019 Public Works Yard – 4332 Vallecito St Shasta Lake CA 96019 Water Treatment Plant – 16349 Lake Blvd Shasta Lake CA 96019 Animal Control – 3025 Ashby Rd Shasta Lake CA 96019
Electric Ops – 3570 Iron Ct Shasta Lake CA 96019
70 Report and Recommendations 8.1 Reviewed and Approved

City Manager

AGENDA ITEM
City Council
TO: Mayor and City Council Members
FROM: Charity Tatlow, City Clerk
DATE: December 16, 2025
SUBJECT: MAYOR’S ANNUAL APPOINTMENTS TO COMMITTEES,

COMMISSIONS, AND BOARDS
FILE NO.: C-080-092-500

RECOMMENDATION
Staff recommends the City Council review and accept the Mayor’s Annual Appointments to Committees, Commissions, and Boards.

BACKGROUND
In December of each year, the Mayor makes annual appointments to various Standing Committees, Commissions, and Boards.

FISCAL IMPACTS
None

ATTACHMENTS
Current appointments list

DISTRIBUTION
City Council
2025 Appointments
71 Mayor Jones 2026 Appointments
Board/Committee/Commission 2026 Representatives
Mayor’s Select Committee JONES
Finance Committee JONES AND WATKINS
Check Register Review JONES AND COATES
Electric Utility Committee MORGAN AND WATKINS
Public Facilities Committee JONES AND WATKINS
Safety & Emergency Preparedness Committee WATKINS AND RINGWELSKI Economic Development Corporation SUTHERLAND

LAFCO MORGAN
Mosquito & Vector Control MORNINGSTAR
Redding Area Bus Authority JONES ALT. RINGWELSKI
Shasta Co. Commission on Aging
Shasta Co. Dept. of Housing & Community Action COATES
Shasta County Successor Agency Oversight Board LUGO
Shasta Regional Transportation Agency WATKINS ALT. RINGWELSKI Youth Options JONES ALT. COATES
AT HOME Committee COATES AND RINGWELSKI
Superior CA Economic Development District LUGO
Board/Committee/Commission 2025 Representatives
Mayor’s Select Committee MORGAN
Finance Committee JONES AND MORGAN
Check Register Review COATES AND MORGAN
Electric Utility Committee JONES AND MORGAN
Public Facilities Committee JONES AND WATKINS
Safety & Emergency Preparedness Committee RINGWELSKI AND WATKINS Economic Development Corporation SUTHERLAND

LAFCO MORGAN
Mosquito & Vector Control MORNINGSTAR
Redding Area Bus Authority JONES ALT. RINGWELSKI
Shasta Co. Commission on Aging KRISTIE MATHEWS
Shasta Co. Dept. of Housing & Community Action COATES
Shasta County Successor Agency Oversight Board LUGO
Shasta Regional Transportation Agency WATKINS ALT. RINGWELSKI Youth Options JONES ALT. COATES
AT HOME Committee COATES AND RINGWELSKI
Superior CA Economic Development District LUGO
72 Report and Recommendations 8.2 Reviewed and Approved City Manager

AGENDA ITEM
City Council
TO: Mayor and City Council Members
FROM: Charity Tatlow, City Clerk
DATE: December 16, 2025
SUBJECT: APPOINTMENT TO THE CITY OF SHASTA LAKE PARKS AND

RECREATION ADVISORY COMMISSION
FILE NO.: C-080-606-853

RECOMMENDATION
Staff recommends that City Council review and consider the appointments of three (3) commission members to the Parks and Recreation Advisory Commission.

BACKGROUND
The Parks and Recreation Advisory Commission is a five-member Commission. There are currently three seats available on the Commission due to term expirations. A notice regarding the vacancies has been posted.

The City has received four requests from the following individuals:
• Bradley Hewett (reappointment)
• Tina Zeller (reappointment)
• Angel Dyer
• Daniel Roberts
Staff requests City Council select three applicants to fill the vacancies due to term expirations.

FISCAL IMPACTS
No fiscal impact
73 ATTACHMENTS
Resolution CC-2025-XX
Letters of Interest
74 RESOLUTION CC-2025-XX

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SHASTA LAKE APPOINTING ___________, ___________, AND ___________ TO THE SHASTA

LAKE PARKS AND RECREATION ADVISORY COMMISSION FOR A TERM EXPIRING IN DECEMBER 2028
WHEREAS, the City Council of the City of Shasta Lake authorized the creation of a Parks and Recreation Advisory Commission, consisting of five members appointed by the City Council, pursuant to Municipal Code Chapter 2.18; and
WHEREAS, there are three vacancies on the Commission; and WHEREAS, the vacancies have been posted per the current policy; and WHEREAS, the City Council has received letters & resumes from four applicants seeking appointment.

NOW THEREFORE, BE IT RESOLVED by the City Council of the City of Shasta Lake that ___________, ___________, and ___________ are hereby appointed to the Parks and Recreation Advisory Commission for a two-year term, expiring in December of 2028.

PASSED, APPROVED, AND ADOPTED this 16th day of December, 2025, by the following vote:

AYES:

NOES:

ABSENT:
_______________________________
JUSTIN JONES, Mayor
ATTEST:
____________________________

CHARITY TATLOW, CMC
City Clerk
75 From: bradley hewitt
To: Charity Tatlow
Subject: Park and recreation commissioner
Date: Tuesday, December 2, 2025 11:31:30 AM
I am writing to express my continued interest in serving as a commissioner for the City of Shasta Lake Park and Recreation for an additional year. I bring two years of prior experience to this role.

Bradley Hewitt
76 December 2, 2025
City Clerk
City of Shasta Lake
4477 Main Street
Shasta Lake, CA 96019
To Whom This May Concern,
I, Tina Zeller, give my formal request to continue my seat on the Parks and Recreation Commission.

My time involved as a commissioner on this board has been a genuinely great experience and I am thankful for the opportunity. For these reasons, I humbly ask you to allow me to continue an additional term.

I believe utilizing our parks and creating programs for residents to interact with their neighbors to build a stronger sense of community is important. I appreciate the direction the city is moving towards and would appreciate the opportunity to share in the success of the Commission.

I am excited to continue the great work that the commission has started and would love to see the projects through to fruition. I am an objective participant with logical input and a desire for the board’s actions to impact our citizens in a positive way.

Thank you for the chance to be part of this commission and I wish for its continued success.

Sincerely,
Tina M. Zeller
77 From: Shasta Lake Chamber of Commerce
To: City Clerk
Subject: Application
Date: Wednesday, December 3, 2025 8:32:03 PM
Dear City Clerk
I am applying for The position of parks and recreation commissioner. My name is Angel Dyer, I am currently a volunteer office manager for the Shasta Lake Chamber of Commerce. I’m also the co-owner along with my husband of the local business called Living Stone Electric. I have long roots here in our town, I grew up here I went to school here. In 1994 I was a Damboree princess, my life and business is centered here in my hometown. I feel that I would be an asset in this position because of my passion for the people ,community and being part of the town group. Thank you for your consideration and taking the time to read my application, have aand went to school here. In 1994 I was a Damboree Princess, my life and business is centered here in my hometown. I feel that I would be a asset in this position because of my passion for the people community and being part of the town growth. Thank you for your consideration and taking the time to read my application, have a fantastic day. Respectfully submitted Angel Dyer.

Angel Dyer
Shasta Lake Chamber Of Commerce
1525 Median Ave, PO Box 1616
City Of Shasta Lake, CA 96019
530-275-7497
[email protected]
www.shastalakechamber.com
78 From: Daniel Roberts
To: City Clerk
Subject: Parks and Rec Commissioner
Date: Tuesday, December 2, 2025 7:38:49 PM
Dear Ms. Tatlow,
I am writing to express my interest in the open Parks and Recreation Commissioner position for the City of Shasta Lake.

Having been a resident of Shasta County for 25 years, I was drawn to move specifically within the City of Shasta Lake two years ago. I was immediately inspired to contribute to my new community through volunteer work. A friend and local volunteer, Bradley Hewitt, encouraged me to apply when he shared the position announcement today, affirming my desire to get involved.

While I do not have previous experience as a commissioner, my professional background has provided me with relevant skills that I believe would make me an asset to the advisory commission. I currently hold a management position where I have honed my ability to be a strong team player and contribute effectively to organizational goals.

I am genuinely excited about the recent growth of Shasta Lake. I am eager to play a more significant role in the local community and contribute my energy and management experience to the Parks and Recreation Department.

Thank you for considering my application. I am available for an interview at your convenience and look forward to the possibility of discussing this opportunity further.

Sincerely,
Daniel Roberts
2140 Montana Ave
(530)691-9978
79 80
Report and Recommendations 8.3 Reviewed and Approved
City Manager

AGENDA ITEM
City Council
TO: Mayor and City Council Members
FROM: Will Bond, City Engineer/Public Works Director
DATE: December 16, 2025
SUBJECT: SEWER SYSTEM MANAGEMENT PLAN - 2025 UPDATE
FILE NO.:

RECOMMENDATION
Staff recommends that the City Council consider adopting the 2025 Update to the City’s Sewer System Management Plan (SSMP).

BACKGROUND
On August 18th, 2009, the City Council, via Resolution 09-82, adopted the Sewer System Management Plan. This plan was completed and adopted in accordance with State Water Resources Control Board (SWRCB) Order No. 2006-0003-DWQ.

Since this initial adoption, and in accordance with Element X (now Section 10) of the SSMP, City staff has completed internal audits of the SSMP every two years and reported the audit results to the City Manager and the City Council (most recently on August 19, 2025). In addition, the City conducted external audits in accordance with the 2009 SSMP in 2014 and 2019 and previously updated the SSMP in 2015 and 2020.

In 2023, the SWRCB adopted a new General Order for Sanitary Sewer Systems (Order WQ 2022-0103-DWQ). This required the SSMP to be updated again to reflect various changes enacted by the General Order. Staff has also taken this opportunity to update all data, tables, figures, and references listed in the SSMP through October 31, 2025, and has addressed any previously recommended audit findings.

This work has been completed, and the 2025 SSMP Update is ready for review and adoption.
81 FISCAL IMPACTS:

No fiscal impact. This work was completed by staff as routine business.

ATTACHMENTS
2025 SSMP Update (draft)
Resolution

DISTRIBUTION
City Council
82 RESOLUTION CC 2025-XX

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SHASTA LAKE TO ADOPT THE 2025 REVISION TO THE CITY’S SEWER SYSTEM MANAGEMENT PLAN
WHEREAS, the City adopted a Sewer System Management Plan (SSMP) in 2009 via Resolution 09-82, in compliance with State Water Resources Control Board Order No. 2006-0003-DWQ; and
WHEREAS, the City has previously completed seven internal audits and two external audits of the SSMP between 2009 and 2025, as well as two SSMP updates in 2015 and 2020; and
WHEREAS, as a result of the adoption of a new General Order for Sanitary Sewer Systems (Order WQ 2022-0103-DWQ) by the State Water Resources Control Board in 2023, an update to the SSMP was required to address various changes enacted by the General Order.

NOW, THEREFORE, BE IT RESOLVED THAT the City of Shasta Lake City Council hereby adopts the 2025 Update to the City’s Sewer System Management Plan.

PASSED, APPROVED, AND ADOPTED this 16th day of December, 2025, by the following vote:

AYES:

NOES:

ABSENT:
_______________________________
JUSTIN JONES, Mayor
ATTEST:
____________________________

CHARITY TATLOW, CMC
City Clerk
83 City of Shasta Lake
Sewer System Management Plan, December 2025
Sewer System Management Plan (DRAFT)
City of Shasta Lake, California
WDID: 5SSO10851
NPDES: CA0079511
Original: August 18th, 2009 (Kimley-Horn & Associates)
Revised: March 31st, 2015 (Water Works Engineers)
Revised: August 4, 2020 (City of Shasta Lake)
Revised: January 1, 2026 (City of Shasta Lake)
84 City of Shasta Lake
Sewer System Management Plan, December 2025
This Page Left Intentionally Blank
85 City of Shasta Lake
Sewer System Management Plan, December 2025
Page | i
Table of Contents
Section 1: Sewer System Management Plan (SSMP) Goals and Introduction

1.1 Regulatory Context

1.2 SSMP Update Schedule

1.3 Sewer System Asset Overview
Section 2: Organization

2.1 Authorized Representatives

2.2 Responsibility for SSMP Implementation and Maintenance

2.3 Spill Reporting Chain of Communication
Section 3: Legal Authority

3.1 Prevention of Illicit Discharges into the Sanitary Sewer System

3.2 Coordination with Storm Sewer Agencies

3.3 Sewer System Component and Connection Design Standards

3.4 Ensure Access for Maintenance, Inspection, and Repairs

3.5 Enforcement of Violations of Sewer Ordinances, Service Agreements, or other Binding Procedures

3.6 Easement Accessibility Agreements
Section 4: Operation and Maintenance Program

4.1 Updated Map of Sanitary Sewer System

4.2 Preventative Operations and Maintenance (O&M) Activities

4.2.1 Proactive and scheduled preventative maintenance flushing and CCTV condition assessment of gravity sewers

4.2.2 Daily inspection and preventive maintenance for lift stations

4.2.3 Preventive maintenance for force mains

4.2.4 Repair and Rehabilitation

4.3 Training

4.3.1 Contractor Training

4.4 Vehicles, Equipment, and Replacement Parts
Section 5: Design and Performance Provisions

5.1 Updated Design Criteria and Construction Standards and Specifications

5.2 Procedures and Standards
Section 6: Emergency Spill Response

6.1 Purpose

6.2 Policy

6.3 Objectives

6.4 SERP Documentation
Section 7: Sewer Pipe Blockage Control Program

7.1 Purpose

7.2 Policy and Implementation

7.2.1 Implementation Plan and Schedule

7.2.2 Plan and Schedule for FOG Disposal

7.2.3 Legal Authority

7.2.4 Design Standards and Reporting Requirements

7.2.5 Authority to Inspect and Enforcement Authority

7.2.6 Identification of FOG Problem Areas

7.2.7 Source Control Measures

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Table of Contents (continued)
Section 8: System Evaluation, Capacity Assurance, and Capital Improvements

8.1 System Evaluation and Condition Assessment

8.1.1 System Evaluation

8.1.2 Condition Assessment

8.2 Capacity Assessment and Design Criteria

8.3 Prioritization of Corrective Action

8.4 Capital Improvement Plan
Section 9: Monitoring, Measurement, and Program Modifications

9.1 Performance Metrics

9.2 Baseline Performance

9.3 Gravity Mains, Lift Stations, and Force Mains

9.4 Performance Monitoring and Program Changes

9.5 Data References
Section 10: Internal Audits
Section 11: Communication Program

11.1 Public Communication During SSMP Development and Implementation

11.2 Public Communication During Spills or Discharges

11.3 Communication with Tributary or Satellite Systems
Appendices
Appendix A: City Council Authorizing Resolutions

Appendix B: SSMP Audit Reports
Appendix C: SSMP Audits
C.1 Internal Audit Procedures
C.2 SSMP Evaluation Checklist
C.3 Performance Indicators
Appendix D: Spill Emergency Response Plan (SERP)
Appendix E: Fats, Oils, and Grease (FOG) Control Program E.1 FOG Control Ordinance
E.2 Residential Public Outreach Flyer
E.3 FSE FOG Control Ordinance Notification Letter
Appendix F: Water Quality Monitoring Program
Appendix G: FY 2025 – 2030 Capital Projects Budget
Appendix H: SSMP Change Log

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List of Tables
Table 2-A: Responsible Officials for SSMP Implementation and Maintenance Table 4-A: Lift Station Data
Table 4-B: DPW Training Objectives
Table 4-C: Vehicle and Equipment Inventory
Table 4-D: Critical Replacement Parts Inventory – Collection System Table 4-E: Critical Replacement Parts Inventory – Lift Stations Table 9-A: Gravity Sewer, Lift Station, and Force Main Spills by Year Table 9-B: Spills by Cause
Table 9-C: Spilled / Recovered Volume Totals
List of Figures
Figure 2-A: Organizational Chart
Figure 2-B: Spill Reporting Chain of Communication Summary Figure 9-A: Trend in Gravity Sewer, Lift Station, and Force Main Spills Figure 9-B: Trend in Spills per Year
Figure 9-C: Trend in Spills by Cause
Figure 9-D: Spilled / Recovered Volume Totals
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Section 1: Sewer System Management Plan (SSMP) Goals and Introduction This Sewer System Management Plan (SSMP) has been prepared by the City of Shasta Lake (City) in order to assist the City in providing a plan and schedule to properly manage, operate, and maintain all parts of the City’s sanitary sewer collection system, reduce and prevent spills, and contain and mitigate spills that do occur. The City is a continuing enrollee in the SSMP program.

1.1 Regulatory Context
The preparation of this SSMP was mandated by State Water Resources Control Board (SWRCB) Order Number 2006-0003-DWQ, as superseded by Order WQ 2022-0103-DWQ (WDR).

1.2 SSMP Update Schedule
This SSMP is designed to be a living document, and updates will be implemented as needed when significant changes are made, audits are completed, or deficiencies are identified. At a minimum, the SSMP will be audited and updated on the following schedule:

Internal Audits: The SSMP will be audited by internal City staff at a minimum frequency of once every three (3) years. Within six (6) months after the end of the required 3-year audit period, the Legally Responsible Official (LRO) shall submit the finalized audit report into the online CIWQS database. Internal audits shall comply with the audit reporting requirements outlined in Appendix C – SSMP Audits.

The next internal audit for the time period between May 1, 2025 and May 1, 2028 shall be completed within six months of the conclusion of the time period, and the Audit Report shall be uploaded to the CIWQS database no later than November 1, 2028.

SSMP Updates: The SSMP shall be updated every six (6) years. Updates shall include a summary of revisions included in the SSMP update based upon internal audit findings and any other related changes.

Based upon the implementation date of this SSMP, the next SSMP Update is due no later than January 1, 2032.

1.3 Sewer System Asset Overview
The City owns, operates, and maintains its sewer collection system infrastructure, which was originally completed in 1976 under the Shasta Dam Area Public Utilities District (SDAPUD). When the City incorporated in 1993, it assumed ownership of the sewer collection system and the wastewater treatment plant from SDAPUD.

The collection system currently serves most residents within the City Limits EXCEPT for a developed area on the west side of the City known as Summit City. This area did not participate in the construction of the original collection system and is currently served via private septic systems under the jurisdiction of Shasta County Environmental Health.

As of December 2025, the collection system infrastructure consists of approximately 56 miles of gravity sewer pipe, 5 miles of sewer force mains, 6 lift stations, 877 manholes, and 311 access rodholes. The sewer collection system currently provides approximately 3,519 sewer connections. The total population of the City of Shasta Lake was 10,371 based on the 2020 census, with an estimated collection system service population of approximately 9,315.

Approximately 80% of the City’s current gravity sewer pipe consists of the original VCP system, and the remaining 20% is PVC that has been installed as the collection system has expanded to serve additional or developing areas of the City. All of the City’s current pressure sewer pipe system is PVC.

An up-to-date map of the sanitary sewer collection system is maintained by the City’s in-house GIS department and is available for viewing on the GIS department page on the City’s website at www.cityofshastalake.gov. .
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Section 2: Organization
The sanitary sewer collection system is operated and maintained by the City of Shasta Lake Department of Public Works (DPW). DPW is supported in this work by City Management and the Departments of Finance and Development Services. The organization chart for the City of Shasta Lake is shown in Figure 2-A below.

DPW is managed by the Public Works Director / City Engineer, under the direction of the City Manager. The Public Works Supervisor oversees the maintenance work performed by Public Works Lead Worker and Public Works Maintenance Workers, who are responsible for operation and maintenance of the City’s publicly owned infrastructure (with the exception of the City’s water and wastewater treatment plants, which are managed by the Water Treatment Superintendent and Wastewater Superintendent, respectively).

DPW operates and maintains a wide variety of public infrastructure, including the water distribution and wastewater collection systems, wastewater lift stations, City parks and facilities, and streets.

Figure 2-A: Organizational Chart

2.1 Authorized Representatives
The City’s Legally Responsible Official(s) (LRO) for wastewater collection system matters are identified below along with their roles and responsibilities for the collection system operations. They are the City’s legally responsible officials who are authorized to certify electronic spill reports and other required submittals to the SWRCB, the Office of Emergency Services (OES) and/or the CIWQS System. All Public Works staff are part of a multi-utility force, in that they perform work on not only the wastewater collection system but also water transmission and distribution and storm drain collection and retention systems, as well as streets and City buildings.

City Engineer/Public Works Director - Legally Responsible Official (LRO) Administers all phases of a comprehensive public works and engineering program through subordinate management and supervisory personnel; provides expert professional assistance to City management staff in areas of responsibility; performs related work as required; reports to the City Manager.

Public Works Supervisor – Legally Responsible Official (LRO) Manages the City’s wastewater collection system utility operations; oversees the overall operation of the collection system, including regulatory compliance, supervising operations and maintenance, emergency planning and response, staff training, recommending capital improvements and utility asset management to 92 City of Shasta Lake
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ensure reliable sustainable wastewater systems; performs a central customer service role for both internal and external collection system operations and maintenance activities; reports to the City Engineer/Public Works Director.

Public Works Lead Worker – Data Submitter
Provides day-to-day assignment of work duties on collection system components to Public Works crews; performs a variety of skilled wastewater collection system maintenance and operation work; responds to collection system emergencies and customer complaints; reports to the Public Works Supervisor.

Public Works Equipment Operator
Performs a variety of skilled wastewater collection system maintenance and operation work using heavy equipment; responds to collection system emergencies; reports to the Public Works Supervisor.

Public Works Maintenance Worker I/II
Performs a variety of skilled wastewater collection system maintenance and operation work; responds to collection system emergencies; reports to the Public Works Supervisor.

Wastewater Treatment Superintendent
Manages the City’s wastewater treatment facility; oversees the operations of the treatment facility including regulatory compliance, supervising operations and maintenance, emergency planning and response, staff training, FOG program monitoring, reporting, and enforcement, recommending capital improvements and utility asset management to ensure reliable sustainable wastewater systems; reports to the City Engineer/Public Works Director.

Wastewater Treatment Operators
Performs a variety of skilled wastewater treatment facility maintenance and operation work; responds to treatment facility emergencies; reports to the Wastewater Treatment Superintendent.

GIS Coordinator
Performs mapping and data tracking and analysis related to the wastewater collection system; reports to the City Engineer/Public Works Director.

Assistant City Engineer
Performs a variety of professional civil engineering work related to the wastewater collection system and treatment facility; reports to the City Engineer/Public Works Director.

Associate Civil Engineer
Performs a variety of professional civil engineering work related to the wastewater collection system and treatment facility; reports to the City Engineer/Public Works Director.

Assistant Engineer
Performs a variety of semi-professional civil engineering work related to the wastewater collection system and treatment facility; reports to the City Engineer/Public Works Director.

Engineering Technician I/II
Provides construction field inspection of new wastewater collection system components and appurtenances to assure conformance with plans, specifications, and standards; performs mapping and data tracking and analysis related to the wastewater collection system; reports to the City Engineer/Public Works Director.

Finance Director
Provides financial tracking, monitoring and reporting for the Wastewater Utility; responsible for the financial structuring, monitoring and reporting on the Capital Improvements Program (CIP); reports to the City Manager.

Development Services Director
Administers the Planning and Building Departments through subordinate management and supervisory personnel; performs related work as required; reports to the City Manager.

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Building Official
Manages the activities of the Building Division including building inspection and code enforcement programs; inspects the installation of privately-owned service laterals and grease related requirements; reports to the Development Services Director.

Code Enforcement Officer
Responsible for enforcement of various sections of the municipal code, ordinances and resolutions in areas such as community nuisance, property maintenance and related areas. Reports to the Building Official.

2.2 Responsibility for SSMP Implementation and Maintenance The City Engineer/Public Works Director shall have the overall responsibility for implementing, periodically auditing, and maintaining the City’s SSMP. He/she may delegate these responsibilities to his/her staff.

Other City Staff responsible for developing, implementing, and maintaining specific elements of the City’s SSMP, along with their job titles and contact information, are shown in Table 2-A below.

Table 2-A: Responsible Officials for SSMP Implementation and Maintenance Section Section Name Responsible City Official Phone Email 1 Sewer System Management
Plan Goals and Introduction
Public Works
Director/City Engineer
530.275.7436 [email protected]
2 Organization Public Works
Director/City Engineer
530.275.7436 [email protected]
3 Legal Authority City Manager 530.275.7464 [email protected] 4 Operation and Maintenance
Program
Public Works
Director/City Engineer
530.275.7436 [email protected]
5 Design and Performance
Provisions
Public Works
Director/City Engineer
530.275.7436 [email protected]
6 Emergency Spill Response Public Works Supervisor 530.275.7455 [email protected] 7 Sewer Pipe Blockage
Control Program
Public Works
Director/City Engineer
530.275.7436 [email protected]
8 System Evaluation, Capacity
Assurance, and Capital
Improvements
Public Works
Director/City Engineer
530.275.7436 [email protected]
9 Monitoring, Measurement,
and Program Modifications
Public Works
Director/City Engineer
530.275.7436 [email protected]
10 Internal Audits Public Works
Director/City Engineer
530.275.7436 [email protected]
11 Communication Program Public Works Supervisor 530.275.7455 [email protected] App. A City Council Authorizing
Resolutions
Public Works
Director/City Engineer
530.275.7436 [email protected]
App. B SSMP Audit Reports Public Works
Director/City Engineer
530.275.7436 [email protected]
App. C SSMP Audit Checklist Public Works
Director/City Engineer
530.275.7436 [email protected]
App. D Spill Emergency Response
Plan
Public Works
Director/City Engineer
530.275.7436 [email protected]
App. E Fats, Oils, and Grease (FOG)
Control Program
Wastewater Treatment
Plant Superintendent
530.275-7448 [email protected]
App. F Water Quality Monitoring
Program
Public Works Supervisor 530.275.7455 [email protected] App. G FY 2025 – 2030 Capital
Projects Budget
Public Works
Director/City Engineer
530.275.7436 [email protected]
App. H SSMP Change Log Public Works
Director/City Engineer
530.275.7436 [email protected]
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2.3 Spill Reporting Chain of Communication
The spill reporting chain of communication are described in Figure 2-B below, in Section 6 – Emergency Spill Response, and in the Spill Emergency Response Plan (SERP) included in Appendix D.

Figure 2-B: Spill Reporting Chain of Communication Summary

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Section 3: Legal Authority
The City derives the legal authority to construct, maintain and operate its sanitary sewer system from both the laws of the State of California and the City of Shasta Lake Municipal Code (COSLMC) Title 13 – Public Services.

A discussion of the sections pertinent to SSMP implementation follows, and the entire Code can be found at:
https://library.municode.com/ca/shasta_lake/codes/code_of_ordinances Summaries of the individual code sections are listed below; see the Municipal Code for the full section text.

3.1 Prevention of Illicit Discharges into the Sanitary Sewer System The following sections of the Municipal Code are intended to aid the City in the prevention of illicit discharges:
 All buildings and facilities are required to connect to the City’s collection system within the boundaries of the collection system (13.16.300).
 System extensions are required for new development, including those that are minor in nature but are within 100’ of an existing collection system main (13.16.310).  Permits are required for all sewage infrastructure related to development, including residential, commercial, and industrial (13.16.320 to 13.16.360).
 Penalties exist for failure to obtain permits, as well as discharging or causing the discharge of prohibited wastewater causing damage to City facilities (13.16.370 to 13.16.380).  Prohibited discharge standards list general and specific discharges that are prohibited (13.16.570).  Control of fats, oils, and grease (FOG, 13.16.670 to 13.16.880)  Notification is required by food service establishments (FSEs) when potential discharges may occur due to breakdown of equipment, accidents, or human error (13.16.870).

3.2 Coordination with Storm Sewer Agencies
Coordination between the City’s sewer collection and storm drain staff is organizational. As noted earlier, all Public Works staff are part of a multi-utility force, in that they perform work on not only the wastewater collection system but also water transmission and distribution and storm drain collection and retention systems. The same GIS mapping system that houses the sanitary sewer collection system data also houses the storm drain system data. As a result, the coordination between the wastewater utility and storm drain utility is seamless.

3.3 Sewer System Component and Connection Design Standards The following sections of the Municipal Code require compliance with the City’s design and construction standards:
 All utility service design and construction work shall conform to the City’s design and construction standards (13.04.070, 13.16.390)).
 Plans are required to be submitted to the City for all public sewer construction (13.16.400)  City inspection is required for all collection system improvements (13.16.500)  Testing of the completed system shall be completed in accordance with the City’s construction standards (13.16.450).
 Record drawings of improvement plans shall be filed with the City (13.16.390).

3.4 Ensure Access for Maintenance, Inspection, and Repairs

The following sections of the Municipal Code ensure access to collection system facilities for maintenance, inspection, and repairs:
 The City shall have access to customer’s premises for the purpose of repairing all equipment belonging to the City (13.04.080).
 Trespassing on City utility properties and facilities is prohibited (13.04.510, 13.04.520).  Building sewers shall be maintained by the property owner to the point of connection with the sewer main (13.16.470)
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 Applicants shall procure easements and/or right-of-way for the installation and maintenance of improvements (13.16.480, 13.16.490).

3.5 Enforcement of Violations of Sewer Ordinances, Service Agreements, or other Binding Procedures The following sections of the Municipal Code are related to the enforcement of sewer ordinances, service agreements, and other procedures:
 Discharge of prohibited wastewaters shall be liable for any damages caused (13.16.380)  Customer non-payment of bills may result in the City terminating service (13.04.470).  Violators of provisions of the Public Services chapter are subject to fines (13.16.630).  Violators of provisions of the Public Services chapter shall immediate cease said violation and abate the condition (13.16.640, 13.16.650).
 Violators of the provisions of the FOG control program are subject to fines (13.16.880)

3.6 Easement Accessibility Agreements
The City’s collection system largely consists of facilities in the public right-of-way, but facilities within easements do exist. Utility easements held by the City typically grant the City the legal right to access and use the property for the intended purpose (i.e. operation and maintenance of the utility) and restrict the property owner from obstructing the easement or utility. These conditions are governed by State of California land use law, not specific sections of the City’s Municipal Code.
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Section 4: Operation and Maintenance Program

4.1 Updated Map of Sanitary Sewer System
The City has developed online GIS mapping for all City infrastructure, including the wastewater collection and storm drain systems. This mapping was developed from a review of record drawings, mapping, and field reconnaissance, and is continuously updated. This information is used in various City planning efforts, including sewer collection system and storm drain studies and Wastewater Master Plan preparation.

Data included on the City’s GIS maps includes:
 Sewer collection system (gravity mains, force mains, valves, manholes, lift stations)  Water distribution system (water mains, hydrants, valves, storage tanks, wells)  Storm drain system (culverts, manholes, pipes, inlets, catch basins)  Boundaries (general plan land use designations, parcels, zoning)  Physical features (roadways, railways, creeks, lakes)  Topographic features (USGS topography, LIDAR data)
 Aerial photography
As noted, the GIS mapping is available online 24/7/365. Maintenance workers are able to access mapping via a customized GIS app on smartphones and tablets, allowing them to not only view existing infrastructure with background aerial photos but generate digital mapping update requests when mapped assets need to be adjusted, added, or changed.

Up-to-date GIS mapping of the City’s utilities, including wastewater and storm drain layers, is available for viewing on the GIS department page on the City’s website at www.cityofshastalake.gov.

4.2 Preventative Operations and Maintenance (O&M) Activities The elements of the City’s sewer system O&M program include:
 Proactive and scheduled preventative maintenance flushing and CCTV condition assessment of gravity sewers (4.2.1)
 Daily inspection and preventive maintenance for the lift stations (4.2.2)  Preventive maintenance for force mains (4.2.3)
 Repair and rehabilitation (4.2.4)
DPW is responsible for the normal maintenance and operations of the sanitary sewer collection system (with the exception of sanitary sewer laterals, which are privately owned and maintained between the property connection and the main) and the proper planning and capital improvement programming of these systems.

4.2.1 Proactive and scheduled preventative maintenance flushing and CCTV condition assessment of gravity sewers
The City’s gravity sewer collection system consists mainly of pipelines located in street areas and does not include individual laterals, which are owned and maintained by the property owner who uses the lateral.

Additional pipeline assets are located in creek drainages and other low spots that are not easily accessible.

Pipelines are flushed to remove obstructions, maintain flow capacity, and prevent blockages. The work requires specialized equipment to flush the line back to a manhole and then vacuum the debris out.

The City proactively cleans and flushes portions of its gravity sewer collection system on an annual and biennial basis. These cleaning operations are focused on gravity sewers with a history of debris or fats/oils/grease (FOG) buildup (known internally as ‘Hot Lines’ and ‘Hot-Hot Lines’) to minimize operational problems from these impacted lines. Hot Line cleaning typically kicks off in September, is completed by the end of November, and encompasses approximately 6.4 miles of the collection system. Hot-Hot Line cleaning is typically accomplished in conjunction with Hot Line cleaning, is repeated roughly every four months during the year, and encompasses approximately 0.62 miles of the collection system. Up-to-date listings of both sets of high-priority pipelines are maintained in the DPW offices. 98 City of Shasta Lake
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The high priority lines listed above, as well as remainder of the gravity sewer collection system, is flushed every 10 years across two project groupings by a contractor hired by the City – see 4.2.1.2 below. The last complete flushing project (including CCTV inspection) was completed in 2024-2025, and the City anticipates the next project to begin in 2034.

In addition to these scheduled cleaning operations, the City conducts additional flushing operations on an asneeded basis. As-needed flushing operations are typically accompanied by CCTV condition assessment, and are triggered by construction needs, customer service complaints, private contractor findings, and the like.

4.2.1.1 Gravity Sewer Maintenance Flushing Records
Flushing records for Hot Lines and Hot-Hot Lines are maintained in a hard copy binder with a record sheet for each gravity sewer pipeline run. The records include a location description of the pipeline including manholes and the map atlas page number, and fields for date, length of pipeline cleaned, operator initials, and notes.

If any City-owned pipeline experiences a blockage or spill that is not caused by a one-time event (i.e. pipeline structural failure, roots cut from upstream plugging main, etc.), that line is automatically placed on the Hot Line list. Pipelines may be moved from their currently assigned frequency flushing route to the route with the next lowest frequency (for example, from the Hot Line list to the General Maintenance list) if three consecutive flushings are completed and the results of the cleaning process no longer recommend increased frequency flushing. Pipelines that accumulate grease may only be removed from the increased frequency lists if there is specific knowledge regarding improvements in upstream source control.

4.2.1.2 Gravity Sewer CCTV Condition Assessment
The City’s gravity sewer CCTV condition assessment program is conducted on a baseline and asneeded basis using the NASSCO standard rating systems for pipelines.

The entire gravity sewer collection system is assessed via CCTV every 10 years across two project groupings by a contractor hired by the City. The last complete CCTV assessment project (including flushing) was completed in 2024-2025, and the City anticipates the next project to begin in 2034. These operations have resulted in the following data being collected in digital format:
 PACP report summary.
 PACP sanitary sewer inspection log with pipe-run graph and related digital images.  Video imagery with audio track containing simultaneously recorded narrative commentary describing in detail the condition of the pipeline interior.

The information collected during the Citywide baseline assessment projects has proven to be very useful, as data collected on an as-needed basis can be compared to the baseline data to determine if any condition changes have occurred. All data is collected utilizing GIS asset identification for integration into the GIS database as needed.

In addition to the scheduled condition assessment work conducted every 10 years, the City conducts additional CCTV operations on an as-needed basis. As-needed CCTV condition assessment operations are typically accompanied by flushing operations, and are triggered by construction needs, customer service complaints, private contractor findings, and the like.

4.2.1.3 Manhole Condition Assessment
Manholes are inspected approximately every 10 years in conjunction with CCTV condition assessment program using the NASSCO standard rating system for manholes. These operations have resulted in the following data being collected in digital format:
 MACP report summary.
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 Digital still photos of all defects in JPEG format (.jpg).

Minor structural deficiencies may be repaired by Public Works staff, and large problems are addressed as capital improvement projects. All data is collected utilizing GIS asset identification for integration into the GIS database as needed.

4.2.2 Daily inspection and preventive maintenance for lift stations The City owns and operates 6 sewer lift stations. All sewer lift stations are served by auto-dialer systems, which detect high level, pump failure, and power failure and calls out standby staff to address the problem.

All lift stations with onsite backup generators have automatic transfer switches in the case of power failures.

General data for the lift stations is provided Table 4-A.

Table 4-A: Lift Station Data
Name Type No. of Pumps or
Compressors
Firm
Capacity
Backup Power
Lift Station 1 Dry Pit, Single
Speed
2 – 7.5 HP 0.5 MGD Portable Generator
Lift Station 2 Ejector Pot 2 (compressor) 0.06 MGD Portable Generator Lift Station 3 Dry Pit, VFD 3 - 60 HP 2.4 MGD Onsite Generator Lift Station 4 Dry Pit, Single
Speed
2 – 34 HP 1.44 MGD Onsite Generator
Lift Station 5 Submersible, VFD 2 – 170 HP 2.9 MGD Onsite Generator Industrial Park Single Speed 2 – 10 HP 0.31 MGD Portable Generator Each lift station is checked daily by Public Works staff. Daily walk-through inspections include the following activities:
 Manually start pumps and check for unusual conditions  Change the lead/lag pump
 Record air compressor run hours, pot counts, electric meter readings, pump run hours, and generator hours as appropriate for each lift station, and compute net hours versus previous day recordings and note irregularities.
 Check motors for oil leakage
Daily pump station logs are used to record equipment running hours. A hard copy binder is used to file completed daily logs at each lift station. Wet wells are washed down and cleaned to remove solids and grease weekly. A wet well cleaning log is kept on-site to help Public Works staff track completion. All required routine lift station mechanical maintenance activities are listed in a maintenance log that is kept onsite at each lift station. The required maintenance frequency for each activity is listed and space is provided to record and track completion dates.

Lift station logs are normally filled after several years of maintenance work. A new lift station log is produced when the previous log is filled and filed in a binder kept for each lift station. The lift station logs are reviewed by the Public Works Supervisor annually to ensure that all critical maintenance is being completed in a timely manner.

Maintenance staff use lift station troubleshooting guides that list typical mechanical and electrical issues encountered at the City’s lift stations and solutions for addressing those issues. The trouble shooting guides are designed to allow maintenance staff to document issues encountered, and what actions were taken to correct the problems. Maintenance staff is required to report all unusual problems to the Public Works Supervisor.

In an effort to streamline its lift station operations, in 2011 the City (via City Council action) standardized on a single manufacturer for pump selection by selecting ITT Flygt / Xylem as the City’s submersible pump supplier. This decision was made to reduce the training costs and the required spare and critical replacement parts inventory for by Public Works, and considered factors such as cost, reputation, pump efficiency, manufacturer support, location of factory-authorized service facility, and emergency and nonemergency response time. An exception was included in the Resolution to authorize the City Engineer to 100
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competitively bid pumping equipment and spare parts to accommodate specific pumping configurations or situations, should the need arise in the future. When they were refit with new equipment, both Lift Station 1 and Lift Station 4 were fitted with Flygt pump equipment. Refer to Appendix A for City Council Resolution CC 11-04.

The City has contracted directly with ITT Flygt / Xylem to provide onsite maintenance training at Lift Station 1 and Lift Station 4 and intends to continue doing so in the future on a regular basis.

4.2.3 Preventive maintenance for force mains
Wastewater flow is conveyed to the City’s wastewater treatment plant by four force mains originating at Lift Stations 3, 4, 5, and Industrial Park. The force mains from Lift Stations 4 and Industrial Park are located immediately adjacent to the wastewater treatment plant with known alignments; the force mains from Lift Stations 3 and 5 travel through subdivisions and overland through undeveloped areas in a meandering manner to reach the plant. Additionally, Lift Stations 1 and 2 both convey flow into higher elevation portions of the collection system via short force mains (less than 500’ long).

The City does not have a comprehensive force main maintenance program in place. Inspection and maintenance work is performed on an as-needed basis at the various combination air release / vacuum valve and odor scrubber stations. Because they are always under pressure, grease and debris buildup in force mains is not typically a concern, and because all of the City’s force mains are plastic, corrosion is not a concern.

Over the past 15 years, the City has suffered several force main-related spills related to either thrust or structural pipe failure. After seeing two structural pipe breaks approximately a year apart on the Lift Station 5 force main (which had been in service for approximately 21 years at that point), in 2017 the City elected to replace, realign, and upsize approximately 2700+/- linear feet of the force main from the Lift Station westerly.

This eliminated all segments of the force main that the City had experienced breaks on since installation, and moved the pipeline into the Pine Grove Avenue right-of-way. In 2019, the City finished design work on a project to complete the replacement of the Lift Station 5 force main to the plant, as well as completely replace and realign the Lift Station 3 force main. Construction work on the project is scheduled to begin as soon as funding is available.

4.2.4 Repair and Rehabilitation
When issues are found with gravity mains, lift stations, or force mains, repair and rehabilitation work is typically accomplished in one of several ways. Pipelines that are found to be accumulating debris, roots, or FOG can be moved onto the ‘hot line’ or ‘hot-hot line’ lists for additional cleaning on regular intervals.

Singular issues such as an offset or leaking pipeline joint or cracked pipe bell are typically handled by DPW on an individual basis, sometimes with the assistance of local contractors. Lift stations repairs are typically handled by DPW staff with assistance from outside contractors such as electricians. Repair and rehabilitation of larger sections of pipeline that would cause the work to exceed the Public Works Limit (as defined by the Public Contract Code) is typically designed and put out to public bid for contractor repair or replacement.

4.3 Training
The City uses a combination of in-house classes and field exercises to train staff, including on the job training, conferences, seminars, OSHA classes and other training opportunities that are provided in the Northern California area. The City also encourages its wastewater collection system employees to be certified in Collection System Maintenance by the California Water Environment Association. Training objectives are provided Table 4-B below.

The City conducts department training sessions for its collection system employees on both the SSMP and SERP annually, and the Public Works Supervisor and Lead Maintenance Worker have attended training courses on various SERP topics, including spill volume estimation and spill start time determination, and the water quality sampling plan. In addition, the City conducts annual confined space entry and certification for all employees who might be required to enter confined spaces anywhere in the City. 101
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The City keeps an annual training documentation binder to document completed training sessions for each year.

At the end of each year, the training binder, including a hard copy of the training tracking matrix is filed for documentation, and a new training binder is started for the next year.

4.3.1 Contractor Training
To ensure consistent high-quality work results, the City requires that contractors who perform work on the system must be adequately trained. This applies to contractors who perform routine maintenance, rehabilitate or replace portions of the system, or construct new facilities or assets. Per Municipal Code Section 13.16.340, contractors are required to hold a professional contractor’s license issued by the State of California. Training requirements for contractors are specifically defined within the standard City contract documents for public works projects.

The City acknowledges that it is responsible for all work on the sewer collection system and spills that may occur. The City provides an inspector for all construction projects, and Contractors that work on the City’s collection system are provided a copy of the City’s SERP, directed to comply with the SERP, and instructed to notify the City IMMEDIATELY if any spill occurs. Once DPW staff arrive onsite at a spill, the City takes over the site and directs all spill mitigation and cleanup operations.

Documentation of all aspects of a given project, including photos, are recorded daily in the City’s Virtual Project Manager project management software.

Table 4-B: DPW Training Objectives
Training Topics Frequency Training Topics Frequency
AWWA Safety Talks Periodic Injury and Illness
Prevention Program
Annual
City Operating Procedures
and Call-Outs Annual Ladders Periodic / OTJ
Confined Space Rescue Annual Lockout / Tagout
Procedures
New Hire /
Periodic
Confined Space / Enclosed
Areas
Annual Misc. Safety Films Periodic
CPR Training Annual Personnel Policy New Hire
Driver Training Periodic Personal Protective
Devices Annual
Emergency Action Plan Annual Power Operated / Hand
Tools
Periodic / AsNeeded
Emergency Medical
Services / First Aid Annual Respiratory Protection Periodic / OTJ Excavators, Trenching &
Shoring
Periodic / AsNeeded
Slings, Rope, Chains,
Rigging
Periodic / AsNeeded
Employee Alarm Systems Annual Spill Response Annual
Fall Protection Annual Traffic Control / Flagging New Hire Fire Prevention Plan Annual VacCon Truck Training Periodic / OTJ Forklift Operations Annual Vehicle Equipment
Training
Annual
Hearing Protection / Noise
Controls
Periodic /
OTJ Work Zone Safety New Hire

4.4 Vehicles, Equipment, and Replacement Parts
The City has developed Critical Vehicle, Equipment, and Replacement Part Inventories, included in Tables 4-C, 4-D, and 4-E below. The spares inventory for lift stations includes onsite standby pumps for Lift Stations 3, 4, 5, and Industrial Park. This ensures that pump failures, although uncommon, can be rectified in a matter of hours instead of waiting many months for replacement pumps to arrive.

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Table 4-C: Vehicle and Equipment Inventory (last update: 12/31/2025) Vehicle
No. Year Description
15 2020 Ford F-350 Service Truck
20 2022 Ford F-350 Service Truck
23 2024 Ford F-350 Service Truck
27 1986 GMC C-60 Hydro Cleaner/Jetter
28 2024 Vactor Vacuum Excavator Truck
32 1999 Ford E-350 CCTV Van
34 2009 Traveler Utility Trailer
49 2009 International VacCon
52 1994 Gorman Rupp 4" Trash Pump
66 2022 Ford F-350 Service Truck
67 2011 Ford F-350 Service Truck
72 EA Multiquip 60 kW Portable Generator
N/A N/A Spill Emergency Trailer
Table 4-D: Critical Replacement Parts Inventory – Collection System (last update: 12/31/2025) No. in
stock Unit Description No. in stock Unit Description
15 EA 4” VCP Starter Stub 7 EA 4” PVC SDR 45° Elbow
1 EA 6” VCP Starter Stub 1 EA 4” PVC SDR 22.5° Elbow
2 EA 6” x 6” x 4” PVC Wye 2 EA 4” PVC SDR Tee
1 EA 6” x 6” x 4” PVC Tee 1 EA 4” PVC SDR Threaded End Cap 1 EA 4” ABS Backwater Valve 4 EA 6” PVC SDR 22.5° Elbow 6 EA 4” ABS Coupler 6 EA 6” PVC SDR 45° Elbow
2 EA 4” ABS 45° Elbow 1 EA 6” PVC SDR Tee
1 EA 4” ABS 22.5° Elbow 2 EA 4” VCP to SDR Fernco Coupler 1 EA 4” ABS Threaded End Cap 3 EA 4” SDR Sewer Tap Saddle 2 EA 2” ABS 45° Elbow 7 EA 6” VCP to SDR Fernco Coupler 20 LF 4” SDR-26 Pipe 1 EA 6” Conc to SDR Fernco Coupler 40 LF 8” C-900 Pipe 2 EA 6” x 4” VCP to SDR Fernco
Coupler
20 LF 8” SDR-35 Pipe 4 EA 8” Conc to SDR Fernco Coupler 4 EA 6” Plug 2 EA 10” Conc to SDR Fernco Coupler
9 EA 4” Plug
2 EA 4” Pressure Relief Check
Valve
7 EA 4” PVC SDR Coupler
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Table 4-E: Critical Replacement Parts Inventory – Lift Stations (last update: 12/31/2025) Facility No. in
Stock Unit Description Facility No. in Stock Unit Description Lift Station
#1 1 Set O-Ring Kit
Lift Station
#4 1 EA O-Ring Kit
2 Set Bearing 2 EA Multifunction Timer
2 EA Face Seal 1 EA Buss Fuse
1 EA Flygt Mini-CAS 1 EA Relay Switch
1 EA Pressure Sensor 1 Set Flange Gasket
1 EA Flygt Pump (spare) 1 Set Basic Repair Kit (Flygt)
Lift Station
#2 2 EA Compressor Belt 1 Set Generator Filter
1 EA Pressure Gauge 1 EA Flygt Mini-CAS
1 EA Air Filter 1 EA CAT Voltmeter
1 EA Head Gasket 1 EA Flygt Pump (spare)
1 EA Diaphram Gasket 1 EA Level Transmitter
1 EA Unloader Assembly
Lift Station
#5 1 EA Semiconductor Fuse
1 EA Flange Gaskets Mult Control Panel Fuses
Lift Station
#3 1 Set Pump Gaskets 1 EA Bridge Rectifier Kit
1 EA Relay Switch 1 EA Control PCB
1 Set Generator Fuses 4 EA Buss Capacitor
1 Set O-Ring Kit 2 EA AC Axial Fan
1 EA Fuse Kit 1 EA Flygt Pump (spare)
1 EA
Multifunction
Timer
Lift Station
#6 1 EA O-Ring Kit
Mult Fittings and Bolts 1 EA Relay Switch
1 EA Generator Air Filter 1 EA Float Switch
2 EA Lovejoy Motor 1 EA Timer Module
2 EA
Lovejoy Drive
Flange 2 EA Warrick Controller
1 Set Oil Seal 1 EA Flygt Pump (spare)
1 EA
Cornell Pump
(spare)

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Section 5: Design and Performance Provisions

5.1 Updated Design Criteria and Construction Standards and Specifications The City has established design and construction standards for both new construction and renewal and replacement work associated with collection system infrastructure. Collectively known as the City of Shasta Lake Construction Standards (COSLCS), the standards related to sanitary sewer design and construction standards are located in Section 300 (with references to other sections as needed). Refer to Appendix A for Resolution CC-2023-63 that rescinded the previous standards and adopted the COSLCS. The COSLCS are located here:
https://www.cityofshastalake.gov/1258/Construction-Standards The COSLCS include details and standards for pipes, manholes, private laterals, and other miscellaneous appurtenances. These standards are regularly reviewed and modified as new and innovative construction techniques and materials are approved for use in the City. Additional technical design criteria (such as maximum allowable d/D for collection system pipelines and truck sewers, HGL targets in manholes, and PDWF peaking factor) are contained in the City’s Wastewater Master Plan.

Generally, wastewater design criteria are administered by the City’s Public Works Engineering Division.

Requests for modification or relief from the City’s design standards or the COSLCS can only be considered and approved by the City Engineer.

The City requires that all new or rehabilitated lift stations be designed by a registered engineer and approved by the City Engineer before construction and acceptance by the City Council for operation and maintenance.

Construction standards and acceptance provisions are established through the design process and are part of the approval of the plans and specifications for the new or rehabilitated lift station.

All sewer laterals within the City are owned and maintained by the private residents. Portions of the sewer lateral located within the City’s street right-of-way must be constructed based on the City’s construction standards.

Portions of the lateral located on private property are subject to the jurisdiction of the City’s Building Department.

5.2 Procedures and Standards
With regard to inspection and testing of sanitary sewer infrastructure, the City has the following standards and practices in place:
 Municipal Code section 13.16.450, “Before any acceptance of the sewer line by the City and prior to the admission of sewage into the system, the sewer line shall be tested and shall be complete, in full compliance with all requirements of the standard city specifications, and to the satisfaction of the City Engineer.”
 The COSLCS (Pages 300.03 and 300.04) contain acceptance testing criteria for pipelines and manholes.  The City ensures that a City construction inspector, or contracted Construction Inspector / Resident Engineer, is available for every sewer system improvement project. The construction inspector is consulted prior to project acceptance and final retention release to ensure that the project a) is complete, and b) was completed per the Plans and Specifications.

Additionally, for City projects the City’s General Contract Provisions contain the following relevant sections:

Section 5.19 - Inspection
“Any work, materials or equipment not meeting the requirements and intent of the Contract Documents may be rejected, and unsuitable work or materials shall be made good, notwithstanding the fact that such work or materials may previously have been inspected and / or payment therefore been made.” Section 5.21 – Samples and Testing
“The Engineer reserves the right to require the Contractor to provide samples, and to perform tests on any materials, articles, equipment, installations, or construction performed by the Contractor in addition to those specified in the Contract Documents. Unless otherwise specified in the Contract Documents, the Engineer will assume the cost of testing materials. All tests shall be performed under the supervision of the testing 106
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laboratory or consultant employed by the City and at such times as are convenient to the Engineer.” Section 5.22 – Rejection of Equipment, Materials, and Workmanship “The Engineer shall have the right to reject equipment, materials, and workmanship which are determined by the Engineer to be defective or fail to comply with the Contract Documents, whether observed before or after final completion and whether or not fabricated, installed or completed. Rejected equipment and materials shall be removed from the premises and replaced, and rejected workmanship shall be promptly corrected to the satisfaction of the Engineer.”
Section 5.23 – Correction of Work
“If within one (1) year after the Date of Completion and acceptance of the Work or within such longer period of time as may be prescribed by law or by the terms of any applicable special warranty required by the Contract Documents, any of the Work is found to be defective or not in accordance with the Contract Documents, the Contractor shall correct any or all such work, together with any other work which may be displaced in so doing, without expense to the City, promptly after receipt of a written notice from the Engineer unless the Engineer has previously given the Contractor a written acceptance of such defective or noncompliant condition.”

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Section 6: Emergency Spill Response

6.1 Purpose
The purpose of the City’s Spill Emergency Response Plan (SERP) is to support an orderly and effective response to sanitary sewer spills, reduce spill volumes, and collect information for the prevention of future spills.

A “spill” in the SERP is defined as a discharge of sewage from any portion of the sanitary sewer system due to a sanitary sewer system overflow, operational failure, and/or infrastructure failure.

The SERP provides guidelines for City personnel to follow in responding to, cleaning up, and reporting and properly documenting spills that may occur within the City’s service area. The City’s SERP satisfies the SWRCB Order No. WQ 2022-0103-DWQ, which requires wastewater collection agencies to have a SERP.

Additionally, the SERP outlines procedures for responding to sanitary sewer spill backups into structures causing property damage resulting from exposure and contact with untreated or partially treated sewage as required by the City’s insurer.

6.2 Policy
The City’s employees are required to report all spills from City-owned sewer mains and publicly owned laterals found and to take the appropriate action to secure the spill area, properly report to the appropriate regulatory agencies, relieve the cause of the spill, and ensure that the affected area is cleaned as soon as possible to minimize health hazards to the public and protect the environment. The City’s goal is to respond to spills as soon as possible following notification. The City will follow reporting procedures regarding sewer spills as set forth by the Central Valley (Region 5) Regional Water Quality Control Board (CVRWQCB) and SWRCB Order No. WQ 2022-0103-DWQ.

6.3 Objectives
The SERP includes measures to protect public health and the environment. The City will respond to spills from its system in a timely manner that minimizes water quality impacts and nuisance by:
 Immediately stopping the spill and preventing/minimizing a discharge to waters of the State.  Intercepting sewage flows to prevent/minimize spill volume discharge into waters of the State  Thoroughly recovering, cleaning up, and disposing of sewage and washdown water  Cleaning publicly accessible areas while preventing discharges to the waters of the State.

Additionally, City staff will:
 Work safely
 Properly document each spill event in a separate file including photos and/or video where applicable  Collect information for prevention of future spills
 Minimize public contact with spilled wastewater
 Mitigate the impact of the spill
 Meet the regulatory reporting requirements
 Evaluate the causes of failure related to spills
 Perform post-spill response evaluation for adherence to procedures and effectiveness of response  Revise response procedures, modify maintenance practices, or provide additional training based on the results of the debrief and failure analysis of spills, as needed

6.4 SERP Documentation
A copy of the City’s current SERP, last revised on September 23, 2023, can be found in Appendix D. All spill sampling and testing shall be conducted per the Water Quality Monitoring Plan (WQMP) contained in Appendix F. Periodic updates to the SERP are made as necessary to reflect changing procedures and contact information.

Each update results in new SERP documents being produced and distributed to DPW staff.

For projects involving the wastewater collection system that involve outside forces, the City will typically hire a 108
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Contractor to complete the work. For those types of projects, the City provides an inspector to observe all construction operations, and the Contractor is provided with a copy of the City’s SERP, directed to comply with the SERP, and instructed to notify the City IMMEDIATELY if any spill occurs. Once DPW staff arrive onsite at a spill, the City takes over the site and directs all spill mitigation and cleanup operations.

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Section 7: Sewer Pipe Blockage Control Program

7.1 Purpose
The City of Shasta Lake has evaluated its sewer collection system, determined that a Fats, Oils, and Grease (FOG) Control Program is necessary to adequately protect the system from blockages that may result in spills, and has established a program under the direction of the Wastewater Treatment Plant Superintendent, who acts as the “FOG Control Program Manager”.

7.2 Policy and Implementation
The City has established a FOG Control ordinance, located in Chapter 13.16, Sewer Service System, Article VII in the City’s Municipal Code. A copy of this ordinance can be found in Appendix E.

The City does not experience significant FOG buildup in the collection system. This is due to a) the few number of restaurants that operate in the City (approximately eight), b) the installation of oil and grease interceptors at several of the restaurants that remove FOG components before they reach the collection system, and c) the FOG control that results from the cleaning operations discussed in Section 4. The City has not experienced any spills caused by FOG buildup. Nonetheless, the City’s FOG program remains important to the continued wellbeing and operation of the collection system.

7.2.1 Implementation Plan and Schedule
Public outreach regarding the proper disposal of FOG wastes is conducted for commercial and residential users to inform them about the effects of discharging FOG wastes to the sewer collection system, City requirements regarding FOG disposal, and best management practices (BMPs) that may be employed to help reduce FOG discharges to the system.

Residential FOG Disposal Public Outreach: The City utilizes informational flyers to educate City residents about the importance of proper disposal of FOG. The residential public outreach flyer is provided in Appendix E.

Commercial FOG Disposal Public Outreach: Per the City’s FOG Control Ordinance, Municipal Code Section

13.16.690, all new and existing FSEs shall be issued a FOG program notice by the FOG control program manager. The notice contains the current FOG control program rules and regulations. The FSE is required to comply with all of the applicable rules and regulations.

7.2.2 Plan and Schedule for FOG Disposal
Per the City’s FOG Control Ordinance (MC Section 13.16.810), businesses operating grease interceptors and grease traps must have waste removed by grease haulers licensed by the California Department of Food and Agriculture (CDFA) in accordance with the California Food and Agricultural Code, or another qualified individual as determined by the FOG control program manager.

The FOG control program manager, Shasta County Department of Environmental Health, or their designees can verify that businesses use properly licensed grease haulers to remove all accumulated FOG by checking the records required to be kept (MC Section 13.16.840).

7.2.3 Legal Authority
The City of Shasta Lake Municipal Code provides the legal basis and authority for the City’s FOG Control Program. See Section 3 of the SSMP.

7.2.4 Design Standards and Reporting Requirements
Various sections of the City’s FOG Control Ordinance (MC Sections 13.16.740-.840) address design standards for new and existing FOG-generating businesses, operation and maintenance requirements, best management practices (BMPs), employee training, and record keeping and reporting requirements. 110
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7.2.5 Authority to Inspect and Enforcement Authority
The City’s FOG Control Ordinance (MC Sections 13.16.850/.860) addresses the authority of the City to conduct periodic inspections (announced and unannounced) of FSEs for compliance with the Ordinance and to require FSEs to periodically submit reports on the status of implementation of kitchen BMPs. The Ordinance (MC Section 13.16.870) requires that an FSE immediately contact the City’s FOG Control Program Manager in the event an FSE is unable to comply with the FOG Control Ordinance due to a breakdown of equipment, accidents, or human error. The Ordinance (MC Section 13.16.680) addresses the City’s staffing for inspection and enforcement activities.

Enforcement authority is addressed in Section 3 of the SSMP.

7.2.6 Identification of FOG Problem Areas
As described in SSMP Section 4.2, the City maintains a list of pipelines that are subject to the accumulation of debris and FOG and schedules cleaning of those pipelines at regular intervals. The intervals are selected based on the severity of the problem according to crew observations during regular operation and maintenance work and as documented during flushing operations.

Pipelines subject to FOG accumulation are identified through the following activities:
 Regularly scheduled flushing analysis
 Regularly scheduled CCTV inspections
 Spills and follow-up cause investigations
 Sewer system blockages and follow-up cause investigations

7.2.7 Source Control Measures
The City uses its residential public outreach program and FSE FOG Control inspections to control the major sources of FOG in the City’s sewer collection system. The City Wastewater Treatment Plant Superintendent, Wastewater Treatment Plant Operators, and Public Works Crews communicate as needed to compare the City’s list of pipe segments impaired by FOG blockages, recent spills, and list of permitted FSE locations to determine if additional source control activities could relieve some of the FOG accumulation problems noted in the collection system.

Typically, if it is determined that FOG accumulation is occurring in the sewer collection system and FSEs upstream are suspected of contributing to the problem, additional unannounced FOG Control inspections or effluent monitoring may be conducted to identify the source. If violations are noted during those investigations, corrections are required to eliminate the illicit FOG discharges. If FSEs are not determined to be the source of excessive FOG observed in the system, additional targeted residential public outreach may be conducted to help reduce FOG discharges.

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Section 8: System Evaluation, Capacity Assurance, and Capital Improvements

8.1 System Evaluation and Condition Assessment
The City’s primary tools for conducting wastewater system evaluation and condition assessment are the Wastewater Master Plan, which is completed by a consulting firm selected through an RFP process, and the scheduled preventative maintenance flushing and CCTV condition assessment of gravity sewers discussed in Section 4. Both operations are scheduled on a coordinated rolling 10-year cycle that the City has right-sized due to the slow growth rate that the City experiences (1% per year or less) and the size of and small number of ongoing issues in the collection system.

8.1.1 System Evaluation
The City’s primary tool for evaluating the wastewater collection system is the Wastewater Master Plan. As of December 31, 2025, the City is utilizing the 2016-2026 Wastewater Master Plan (WWMP) prepared by Akel Engineering Group, Inc.. This WWMP was prepared by utilizing previous Master Plans, hydraulic models, and the completed Citywide CCTV inspection data, and is intended to serve as the primary evaluation, planning, and development document to inform construction of system infrastructure improvements as the City continues towards buildout. The current Master Plan can be reviewed on the City’s website at www.cityofshastalake.gov.

The WWMP has the following primary objectives:
 Confirm sewer system design and planning criteria
 Model, evaluate, and summarize the capacity and deficiencies of the existing sewer collection system  Prepare a Capital Improvement Program that includes both improvements necessary to enhance existing system capacity and reliability and improvements needed to allow for future development and system growth
The WWMP also utilizes and documents the following items:
 Capacity Evaluation of 100% of the collection system
 Existing collection system infrastructure and facilities  Minimum and recommended hydraulic performance criteria  Projected wastewater flows (ADWF and PWWF) and peaking factors  Development and calibration of the City’s GIS-based hydraulic sewer model  Capacity evaluation of the existing sewer system with improvements to mitigate existing deficiencies and to accommodate future growth
 Capital improvement program (CIP) with an opinion of probable construction costs and suggestions for cost allocations.

As noted, the WWMP is updated on a rolling 10-year cycle that coordinates with the Citywide preventative maintenance flushing and CCTV condition assessment. Due to the size of the City’s collection system and the small number of known ongoing issues, as well as the fact that it typically takes more than a year to perform an update to the WWMP, the City is satisfied that the 10-year cycle meets the needs of the City.

In 2025, the City issued an RFP for the 2026-2036 Wastewater Master Plan – the new plan is anticipated to replace the previous Plan in mid-2026.

It has been found that the City’s wastewater collection system is largely resilient to the effects of climate change. Although wildfires are a seasonal threat across California, the City’s underground sewer lines and lift stations constructed from fire resistant building materials with defensible space maintained pose little concern in a fire emergency. Three of the City’s lift stations are equipped with onsite backup power generators to offset the consequences of utility power loss, and the remaining three stations can be powered by a trailer mounted backup generator owned by the City. The most significant concern of climate change would be the increased frequency of high magnitude rain events in which pipes susceptible to inflow would have diminished capacity. This concern is factored into capacity assessment processes during Plan preparation (see 8.2 below).
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8.1.2 Condition Assessment
Condition assessment work is completed both on a continual basis utilizing proactive maintenance flushing and CCTV (as needed) and a scheduled basis utilizing preventative maintenance flushing and CCTV condition assessment of the entire collection system as described in Section 4 of the SSMP. The information collected during both the preventative maintenance portion and the full system portion of the flushing and CCTV program is utilized during the WWMP update to inform the evaluation of the collection system.

8.2 Capacity Assessment and Design Criteria
A primary component of WWMP development is the hydraulic modeling of the collection system, which allows for capacity assessment under a variety of flow conditions and the evaluation of existing design criteria to see if changes are warranted.

Preparation of the hydraulic model typically includes the following items:
 Review of existing digital data from previous Master Plans and the Citywide GIS  Review of written and digital inspection records from both the ongoing proactive maintenance flushing and CCTV work and the scheduled preventative maintenance flushing and CCTV  Integration of updated GIS wastewater shape files into the data set  Design criteria and assumption development
 Integration of flow measurement data, collected during rain events either at the time of WWMP preparation or during similar projects completed recently (such as the 2022 Infiltration and Inflow Monitoring project)  Evaluation of flow measurement data to determine if certain design criteria (i.e. I&I peaking factor, dry weather peaking factor, flow criteria, etc.) need to be discreetly analyzed for some or all of the collection system basins or sub-basins, rather than on a Citywide basis.  Review and capacity analysis of lift stations
 Review and analysis of CIWQS spill reports over the past 10 years to determine if trends exist or specific locations need additional review
 Modeling of collection system and lift stations in modeling software such as Autodesk InfoWorks In addition, existing design criteria (determined in previous Master Plans and the COSLCS as described in Section 5) are evaluated and compared to real-world flow measurements and observations taken in the City’s collection system and at the various lift stations and the wastewater treatment plant to see if adjustment is needed. For example, during the 2016 WWMP modeling effort, it was determined that reduced water usage caused by the ongoing California drought was causing a citywide drop in indoor water usage and a correlating drop in household wastewater flows. Subsequently, this analysis resulted in adjustments to several then-current design standards, including ADWF HE Criteria (revised to 170 gpd) and ADWF Peaking Factor (adjusted to 1.7 x ADWF).

8.3 Prioritization of Corrective Action
Following WWMP model calibration work, the finalized collection system model is run for both dry-weather and wet-weather conditions under a variety of growth scenarios (i.e. current year, 10-year future capacity, 20-year future capacity). The results of these model runs are then used to produce a list of capacity improvements that will be needed to keep the collection system functioning as intended.

Capacity improvements are prioritized utilizing the following screening criteria:
 Current deficiencies, including the severity of potential spills at critical locations (i.e. near streams and creeks)
 Current service area deficiencies, including near-term development projects within the service area  Near-term future capacity improvements
 Long-term future capacity improvements

8.4 Capital Improvement Plan
As a part of the development of the WWMP, a Capital Improvement Plan is prepared to prioritize improvement projects to address wastewater collection system capacity issues. The CIP is approved at a public meeting of the City Council as a part of the overall WWMP.
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Following WWMP adoption, individual projects are selected for design and construction by the Engineering Department and placed into both the City’s biennial budget and wastewater rate study for approval by the City Council. Once a project is funded, design and construction take place with full coordination between design engineers and maintenance staff.

This funding process has some caveats:
 Between 2008 and early 2020, the City’s wastewater priority had been upgrading the City’s WWTP to allow for unconstrained discharge to Churn Creek. During this time, collection system work was limited to maintenance activities. The WWTP project wrapped up in early 2020, and focus has shifted back to the collection system.
 The CIP typically includes far more projects in terms of dollars than are available through the City’s biennial budget, the 5-year wastewater rate study, and the very limited available external funding. As a result, the approved project list is constantly being adjusted and changed.

The City’s Wastewater Capital Projects budget contained in the 2025 Wastewater Rate Study for the period between FY 2025 and FY 2030 is included in Appendix G. Additional capacity enhancement projects related to ongoing private development projects are considered on an ongoing basis and are dependent upon the actual development and construction of those private projects. 114
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Section 9: Monitoring, Measurement, and Program Modifications

9.1 Performance Metrics
The indicators that the City will use to measure the performance of its wastewater collection system and the effectiveness of its SSMP are:
 Total number of spills
 Number of spills for each cause (roots, grease debris, pipe failure, capacity, lift station failures, and other)
 Portion of sewage recovered compared to total volume spilled  Volume of spilled sewage discharged to waters of the State.

Since 2010, the number of spills in a given year have never exceeded five, and over time the number of spills per year has, in general, been declining. This is likely due to the implementation of the proactive and scheduled preventative maintenance flushing and CCTV condition assessment of gravity sewers described in Section 4.

9.2 Baseline Performance
The City has performance measures in place, and it has previously evaluated its performance biannually at the end of odd numbered calendar years as a part of the biennial SSMP Performance Review. The historical performance is shown separately for gravity mains, lift stations, and force mains.

In accordance with Order WQ 2022-0103-DWQ, internal audits of the SSMP will be modified going forward to occur at a minimum frequency of once every three (3) years, as discussed in Section 1 of the SSMP. Note that internal audits may occur more frequently as needed when performance indicators reflect a need to adjust O&M procedures.

9.3 Gravity Mains, Lift Stations, and Force Mains
The baseline performance and spill trends for gravity mains, lift stations, and force mains is shown on the following tables and figures.

Table 9-A: Gravity Sewer, Lift Station, and Force Main Spills by Year Year Gravity
Sewer Spills
Lift Station
Spills
Force Main
Spills
2010 0 0 0
2011 0 0 0
2012 0 0 0
2013 5 0 0
2014 1 0 0
2015 0 0 0
2016 0 0 1
2017 3 0 1
2018 0 0 0
2019 3 0 0
2020 3 0 0
2021 2 0 0
2022 1 0 0
2023 0 0 0
2024 0 0 0
2025 0 0 0

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Page | 28
Figure 9-A: Trend in Gravity Sewer, Lift Station, and Force Main Spills Figure 9-B: Trend in Spills per Year

0 1
2 3
4 5
6 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 Summary of Spills by Infrastructure Category
Gravity Sewer Spills Lift Station Spills Force Main Spills 0 1
2 3
4 5
6 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 Summary of Spills by Category
Category 1 Category 2 Category 3 Category 4
117
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Page | 29
Table 9-B: Spills by Cause
Year Debris /
Roots FOG Structural Vandalism Other
2010 0 0 0 0 0
2011 0 0 0 0 0
2012 0 0 0 0 0
2013 3 2 0 0 0
2014 1 0 0 0 0
2015 0 0 0 0 0
2016 0 0 1 0 0
2017 1 2 1 0 0
2018 0 0 0 0 0
2019 1 0 1 1 0
2020 3 0 0 0 0
2021 1 0 0 0 1
2022 1 0 0 0 0
2023 0 0 0 0 0
2024 0 0 0 0 0
2025 0 0 0 0 0
Figure 9-C: Trend in Spills by Cause

0 1
2 3
4 5
6 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 Spills by Cause
Debris / Roots FOG Structural Vandalism Other
118
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Table 9-C: Spilled / Recovered Volume Totals
Year Total Volume
Spilled (gal)
Volume
Recovered (gal)
Volume
Recovered (%)
Volume Reaching
Surface Water
(%)
2010 0 0 100% 0%
2011 0 0 100% 0%
2012 0 0 100% 0%
2013 775 600 77% 0%
2014 25 22 88% 0%
2015 0 0 100% 0%
2016 33776 1500 4% 96%
2017 3005 310 10% 87%
2018 0 0 100% 0%
2019 5080 252 5% 0%
2020 15997 7025 44% 0%
2021 750 400 53% 0%
2022 180 100 56% 100%
2023 0 0 100% 0%
2024 0 0 100% 0%
2025 0 0 100% 0%
Figure 9-D: Spilled / Recovered Volume Totals

9.4 Performance Monitoring and Program Changes
The City will evaluate the performance of its wastewater collection system at least trennially in coordination with its internal SSMP audits using the performance measures identified in this Section. The City will update the data and analysis at the time of the evaluation and will place the latest certified audit report in Appendix B.

The City may use other performance measures in its evaluation and will prioritize its actions and initiate changes to this SSMP, its operations and maintenance practices, and any related programs based on the results of the evaluation. This will be done as part of the internal SSMP audit (see Section 10).

0 5000
10000
15000
20000
25000
30000
35000
40000
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 Spilled and Recovered Volume (gallons)
Total Volume Spilled (gal) Volume Recovered (gal)
119
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Sewer System Management Plan, December 2025
Page | 31

9.5 Data References
The data used in this section was taken from CIWQS spill data through October 31, 2025, as well as from previous internal SSMP audit reports prepared by the City located in Appendix B.

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Section 10: Internal Audits
Prior to 2025, the City audited its implementation and compliance with the provisions of the SSMP biannually as required by the WDR. Internal audits were conducted every two years by the Public Works Director, and external audits by a qualified consulting firm were conducted every five years. Completed SSMP audits from prior years are filed as listed in Appendix B. SSMP updates were typically completed every five years to address issues found by either the internal or external audits.

Starting with the 2026 SSMP Update, the City’s audit schedule will change from what has been completed in the past to a new schedule as described in Section 1. External audits are no longer required by the General Order.

SSMP internal audits will include the following items as outlined in the SSMP Internal Audit Checklist included in Appendix C.2:
 Evaluate the implementation and effectiveness of the City’s SSMP in preventing spills  Evaluate the City’s compliance with the General Order  Identify SSMP deficiencies in addressing ongoing spills and discharges to waters of the State  Identify necessary modifications to the SSMP to correct deficiencies.

Following the completion of the internal audit, the City shall prepare an audit report that includes:
 Audit findings and recommended corrective actions
 A statement that sewer system operators’ input on the audit findings has been considered  A proposed schedule for the City to address identified deficiencies (if any) The completed audit report will be approved at a public meeting by the City Council. 122
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Section 11: Communication Program

11.1 Public Communication During SSMP Development and Implementation City staff communicates with the City Council regularly at public meetings that are held twice a month that allow for input from the public regarding the implementation and results of all City activities, including the operation of the wastewater collection system. The Public Works Director is responsible for development of the SSMP, coordinating all communications activities, and the placement of documents on the City’s Public Works webpage including the posting of the City Council-adopted SSMP.

All SSMP adoptions (initial adoption in 2009, 2015 revisions adoption, 2020 revisions adoption, and 2025 revisions adoption) have occurred at regularly scheduled public City Council meetings. Full copies of the 2015, 2020, and 2025 Revised SSMP documents were placed on the City’s website for review prior to the meeting, and the public was invited to comment on them during the meeting. Minutes of the meeting are available from the City Clerk, with the 2025 meeting minutes being available on the City’s website.

The City’s FOG ordinance (see Section 7) was adopted and inserted into the SSMP in August 2012. The same procedures listed for adopting the SSMP were applied to the adoption of the FOG ordinance.

The City’s contact information is available on the website. While the SSMP is available at all times, additional information can be provided to any interested party upon request.

11.2 Public Communication During Spills or Discharges
City staff communicates with the Public during spills and discharges as outlined in Section 6 of the SSMP and in accordance with the SERP (see Section 8.4, ”Public Notification” and Section 10, “Notification, Reporting, Monitoring, and Recordkeeping Requirements”).

11.3 Communication with Tributary or Satellite Systems
The City has one satellite system that discharges into the City’s collection system. This completely private system consists of a small collection system, lift station, and force main that serves the Twin Lakes Mobile Home Park located at 3304 Shasta Dam Boulevard, Shasta Lake, CA. The park contains approximately 182 singlefamily mobile homes. Sewage from the park is pumped into the City’s collection system via a private lift station and force main, with the actual connection to the City’s system occurring at Manhole K31A at the intersection of Rouge Road and Altus Street.

City staff has contact information for the park’s management team, and communication with this group occurs on an as-needed basis.

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City of Shasta Lake
Sewer System Management Plan, December 2025 Appendix
Sewer System Management Plan
2025 Revision

APPENDIX
Appendix A: City Council Authorizing Resolutions

Appendix B: SSMP Audit Reports
Appendix C: SSMP Audits
C.1 Internal Audit Procedures
C.2 SSMP Evaluation Checklist
C.3 Performance Indicators
Appendix D: Spill Emergency Response Plan (SERP)
Appendix E: Fats, Oils, and Grease (FOG) Control Program E.1 FOG Control Ordinance
E.2 Residential Public Outreach Flyer
E.3 FSE FOG Control Ordinance Notification Letter
Appendix F: Water Quality Monitoring Program
Appendix G: FY 2025 – 2030 Capital Projects Budget
Appendix H: SSMP Change Log
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City of Shasta Lake
Sewer System Management Plan, December 2025 Appendix
Appendix A
City Council Authorizing Resolutions
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RESOLUTION CC 09-82

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SHASTA LAKE ADOPTING THE

SANITARY SEWER MANAGEMENT PLAN AS REQUIRE BY THE STATE REGIONAL

WATER QUALITY CONTROL BOARD
WHEREAS, the City of Shasta Lake has a desire to comply with the State Water Quality Control Board's Order No. 2006-0003 for the Sanitary Sewer Management Plan; and WHEREAS, the City has developed a complete Sewer System Management Plan; and WHEREAS, there is no fiscal impact at this time to adopt the Sewer System Management Plan.

NOW THEREFORE, BE IT RESOLVED that the City Council of the City of Shasta Lake hereby adopts the Sanitary Sewer Management Plan as required by the State regional Water Quality Control Board.

PASSED, APPROVED, AND ADOPTED this 18th day of August, 2009 by the following vote:

AYES: FARR, HURLHEY, PALMER
NOES: NONE
ABSENT: LINDSAY, WATKINS
C,-L G~.~ 1 v
GRACIOUS A. PALMER, Mayor
ATTEST:

T NI COA ES City Clerk
130
131
132
133
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City of Shasta Lake
Sewer System Management Plan, December 2025 Appendix
Appendix B
SSMP Audit Reports
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City of Shasta Lake
Sewer System Management Plan, December 2025 Appendix
Appendix B SSMP Audit Reports
Appendix B contains the following documents:

1. SSMP Audit Reports - The most recent certified audit report is filed in Appendix B. Past certified audit reports (2011 to present) are on file with the City and are available upon request.

2. CIWQS Annual Reports – The most recent CIWQS annual report is filed in Appendix B. Past CIWQS annual reports (2023 to present) are on file with the City and are available upon request.

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City of Shasta Lake – Public Works Department
4477 Main Street, Shasta Lake, CA 96019
(530) 275-7400

MEMORANDUM
To: Jessaca Lugo, City Manager
cc: City of Shasta Lake – City Council
Jeff Breedlove, Public Works Supervisor; Steve Rickel, Wastewater Treatment Superintendent From: Will Bond, City Engineer/Public Works Director
Date: July 15, 2025
Subject: 2022-2024 SSMP Performance Review/ Audit
This memorandum summarizes the performance of the City of Shasta Lake’s Sanitary Sewer Management Plan (SSMP) for the time period between January 1, 2022 and December 31, 2024. Per the new State Water Resource Control Board’s (SWRCB) General Order for Sanitary Sewer Systems (Order WQ 2022-0103-DWQ), The SSMP requires an external audit every 6 years, which last occurred in 2020, and internal audits every 3 years, which last occurred in 2022. The purpose of the SSMP is to provide a written framework for the management, operation, and maintenance programs executed by the City, with the ultimate goal of maintaining the level of service of the sewer collection system while minimizing sanitary sewer overflows (SSOs). This review is completed as part of the required bi-annual audit process described in Section X of the City’s SSMP. This process helps the SSMP document to evolve over time to address identified deficiencies in the management, operation and maintenance of the sewer collection system. This memorandum summarizes and or/provides the following information:

1. SSO history, describing the number and nature of SSOs over the past three years (see attachment 2).

2. Summary of progress made implementing SSMP elements which have a plan and schedule for full implementation.

3. Summary of the effectiveness of the implemented SSMP elements based on SSMP tri-annual audit checklist.

4. Summary of proposed SSMP modifications (i.e. new programs, new performance indicators, etc.) not tied to poor performance, but tied to a desire to change or increase the scope of management, operations, and maintenance activities.

1. SSO History
SSOs are categorized by the State of California as follows:

SSO Category 1 – Spills that reach a surface water.

SSO Category 2 – Spills that do not reach a surface water and are greater than or equal to 1,000 gallons.

SSO Category 3 – Spills that do not reach a surface water and are greater than 50 gallons, but less than 1,000 gallons.

SSO Category 4 - Spills that do not reach a surface water and less than 50 gallons.

The City experienced One (1) SSO in the collection system during the period between January 1, 2022 and December 31, 2024. A summary follows; Detailed spill reports are included in Attachment 2. 140

2. SSMP Element Implementation Progress
The following SSMP Audit Checklist is a summary of the progress made in implementing SSMP elements and what changes need to be made.

SSMP Audit Checklist
The purpose of the SSMP Audit is to evaluate the effectiveness of the City of Shasta Lake's SSMP and to identify any needed for improvement.

Directions: Please check YES or NO for each question. If NO is answered for any question, describe the updates/changes needed and the timeline to complete those changes.

Element 1: Goals Yes No
A. Are the goals stated in the SSMP still appropriate and accurate? X Discussion:

Element 2: Organization Yes No
A. Is the City Organization Chart current? (Figure II‐A) X B. Is the Authorized Representative list current, and are the position descriptions accurate? (Section II‐B)
X
C. Is the list of City staff responsible for SSMP Implementation and Maintenance current? (Table II‐A)
X
D. Is the SSO Reporting Chain of Communication accurate and up‐to‐date? (Figure II‐B)
X
Discussion: Due to staffing changes the figures and sections have been updated to reflect current staff responsibilities.

Element III: Legal Authority Yes No
Does the SSMP contain current references to the City of Shasta Lake's Municipal Code documenting the City's legal authority to:

A. Prevent illicit discharges into the wastewater collection system? X B. Properly design and construct sewer appurtenances? X C. Ensure access? X
D. Fats, oils, and grease (FOG) control? X
E. Enforce any violation of City sewer ordinances? X
F. Were any changes or modifications made to City Sewer Ordinances, Regulations or standards since the last audit?
X
Discussion: No updates needed.
141
Element IV: Operations and Maintenance Program Yes No
A.

Does the SSMP reference the current process and procedures for maintaining the City's wastewater collection system maps? (Section IV‐A) X
B. Are the City's wastewater collection system maps complete, current, and sufficiently detailed? (Section IV‐A)
X
C.

Are storm drainage facilities identified on the collection system maps? (Section IV‐A) If not, are SSO responders able to determine locations of storm drainage inlets and pipes for possible discharge to waters of the state? X
D.

Does the SSMP describe current preventive operations and maintenance activities and the system for prioritizing the cleaning of sewers? (Section IV‐B) X
E. Based upon information in the Biannual SSO Report, are the City's preventive maintenance activities sufficient and effective in minimizing SSOs and blockages? (Section IV‐B)
X
F. Are the current components of the Capital Improvement Program outlined in the Wastewater Master Plan documented in the SSMP and/or biannual audit? (Section IV‐C)
X
G. Does the SSMP accurately reflect the current training objectives and programs? (Table IV‐B)
X
H. Does the SSMP list the major vehicles and equipment currently used in the operation and maintenance of the collection system? (Table IV‐C) X
I.

Are contingency and replacement parts sufficient to respond to emergencies and properly conduct regular maintenance? (Tables IV‐D and IV‐E) X
Discussion: No updates needed.

Element V: Design and Performance Provisions Yes No
A. Does the SSMP reference current design and construction standards for the installation for new sanitary sewer systems, lift stations and other appurtenances and for the rehabilitation and repair of existing sanitary sewer systems? (Section V‐A)
X
B.

Does the SSMP document current procedures and standards for inspecting and testing the installation of new sewers, pumps, and other appurtenances and the rehabilitation and repair of existing sewer lines? (Section V‐B) X
Discussion: No updates needed.
142
Element VI: Overflow Emergency Response Plan Yes No
X Does the City's Sanitary Sewer Overflow Emergency Response Plan establish procedures for the emergency response, notification, and reporting of SSOs? (Sections VI‐A, VI‐B, and VI‐C)
X
B. Is City staff appropriately trained on the procedures of the Sanitary Sewer Overflow Emergency Response Plan? (Section IV‐C)
X
C. Considering SSO performance data, isthe Sanitary Sewer Overflow Emergency Response Plan effective in handling S SOs in order to safeguard public health and the environment? (Section IV‐C)
X
D. Was required training on SSMP and OERP completed and documented? Were field exercises with field staff on SSO volume estimation conducted and documented? (Section VI‐C)
X
E. Are all SSO and claims reporting forms current or do they require revisions or additions? (Appendix D)
X
F.

Does all SSO event recordkeeping meet the SSS GWDR requirements? Are all SSO event files complete and certified in the CIWQS system? (Appendix D) X
G.

Is all information in the CIWQS system current and correct? Have periodic reviews of the data been made during the year to assure compliance with SSS GWDR? Have all Technical Report and Water Quality Sampling requirements been met and uploaded to the CIWQS data management system? (Online) X
H. Were all Contractors working on wastewater projects provided a copy of the OREP? Were SSO procedures covered during the preconstruction meeting? (Section VI‐D)
X
Discussion: No updates needed.

Element VII: FOG Control Program Yes No
A. Does the FOG Control Program include efforts to educate the public on proper handling and disposal of FOG? (Section VII‐B)
X
B. Are requirements for grease removal devices, best management practices (BMP), record keeping, and reporting established in the City's FOG Control Program? (Section VII‐B.4)
X
C. Does the City have sufficient legal authority to implement and enforce the FOG Control Program? (Section VII‐B.5)
X
D.

Does the FOG Control Program identify sections of the collection system subject to FOG blockages, establish a cleaning schedule, and address source control measures to minimize these blockages? (Section VII‐B.6) X
E. Is the current FOG program effective in minimizing blockages of sewer lines resulting from discharges of FOG to the system? (Section VII‐B.6) X
Discussion: No updates needed.
143
Element VIII: System Evaluation and Capacity Assurance Plan Yes No A. Does the Wastewater Master Plan evaluate hydraulic deficiencies in the system, establish sufficient design criteria, and recommend both short and long‐term capacity enhancement and improvement projects? (Sections VIII‐A, VIII‐B, and VIII‐C)
X
B.

Does the City's Capital Improvement Plan (CIP) establish a schedule of approximate completion dates for both short and long‐ term capacity improvements and is the schedule reviewed and updated to reflect current budgetary capabilities and activity accomplishment? (Section VIII‐D) X
Discussion: No updates needed.

Element IX: Monitoring, Measurement, and Program Modifications Yes No A. Does the SSMP accurately portray the methods of tracking and reporting selected performance indicators? (Sections IX‐A, IX‐B, and IX‐C) X
B. Is the City able to sufficiently evaluate the effectiveness of the SSMP elements based on relevant information? (Section IX‐D)
X
Discussion: No updates needed.

Element X: SSMP Program Audits Yes No
A. Will the SSMP Biannual Audit be completed, reviewed and approved by the City Council, and filed in Appendix B? Will the Biannual Audit be uploaded on the City's website? (Section X‐A)
X
B. Will the SSMP be recertified a minimum of every 5 years? (Section X‐B) X Discussion: . Per the new State Water Resource Control Board’s (SWRCB) General Order for Sanitary Sewer Systems (Order WQ 2022-0103-DWQ), The SSMP requires an external audit every 6 years, which last occurred in 2020, and internal audits every 3 years, which last occurred in 2022. Recertification is due by May, 2026.

Element XI: Communication Program Yes No
A.

Does the City effectively communicate with the public and other agencies about the implementation of the SSMP and continue to address any feedback? X
Discussion: No updates needed.
144
Change Log (Appendix G) Yes No
A. Is the SSMP Change Log current and up to date? X
Discussion: Updated with changes per this checklist
Audit prepared by: Will Bond, P.E., City Engineer Date: July 15, 2025 Audit reviewed and approved by Shasta Lake City Council Date: August 19, 2025

3. Proposed SSMP Modifications
Based upon the results of this internal SSMP audit, only modifications of Element II (Organization) within the SSMP are required at this time.

However, the SSMP is required to undergo an external overview audit every six years. In 2019, this external overview audit was completed by Causey Consulting (associated with the City’s insurance group (SCORE) and several modifications were recommended. These changes were made and adopted in August of 2020. The next external overview audit will be completed in 2026.

Conclusion
The City of Shasta Lake is currently in compliance with all of the SSMP requirements as described in subsection D.13 of the GWDR.

Attachments:

1. Updated SSMP Element II

2. SSO Spill Reports
145
Element II: Organization
The SSMP must identify:
(a) The name of the responsible or authorized representative as described in Section J of this Order.
(b) The names and telephone numbers for management, administrative, and maintenance positions responsible for implementing specific measures in the SSMP program. The SSMP must identify lines of authority through an organization chart or similar document with a narrative explanation; and
(c) The chain of communication for reporting SSOs, from receipt of a complaint or other information, including the person responsible for reporting SSOs to the State and Regional Water Board and other agencies if applicable (such as County Health Officer, County Environmental Health Agency, Regional Water Board, and/or State Office of Emergency Services (OES)).

II-A. Organizational Structure
The sanitary sewer collection system is operated and maintained by the Department of Public Works. DPW is supported in this work by City Management and the Departments of Finance and Development Services.

The organization chart for the City of Shasta Lake, including management, operation, and maintenance of the City’s wastewater collection system, is shown in Figure II-A on the following page. 146
Figure II-A: Organizational Chart
147
II-B. Authorized Representatives
The City’s Legally Responsible Official(s) (LRO) for wastewater collection system matters are identified below along with their roles and responsibilities for the collection system operations. They are the City’s legally responsible officials who are authorized to certify electronic spill reports and other required submittals to the SWRCB, the Office of Emergency Services (OES) and/or the CIWQS System. All Public Works staff are part of a multi-utility force, in that they perform work on not only the wastewater collection system but also water transmission and distribution and storm drain collection and retention systems, as well as streets and City buildings.

City Engineer/Public Works Director - Legally Responsible Official (LRO) Administers all phases of a comprehensive public works and engineering program through subordinate management and supervisory personnel; provides expert professional assistance to City management staff in areas of responsibility; performs related work as required; reports to the City Manager.

Public Works Supervisor – Legally Responsible Official (LRO) Manages the City’s wastewater collection system utility operations; oversees the overall operation of the collection system, including regulatory compliance, supervising operations and maintenance, emergency planning and response, staff training, recommending capital improvements and utility asset management to ensure reliable sustainable wastewater systems; performs a central customer service role for both internal and external collection system operations and maintenance activities; reports to the City Engineer/Public Works Director.

Public Works Lead Worker – Data Submitter
Provides day-to-day assignment of work duties on collection system components to Public Works crews; performs a variety of skilled wastewater collection system maintenance and operation work; responds to collection system emergencies and customer complaints; reports to the Public Works Supervisor.

Public Works Equipment Operator
Performs a variety of skilled wastewater collection system maintenance and operation work using heavy equipment; responds to collection system emergencies; reports to the Public Works Supervisor.

Public Works Maintenance Worker I/II
Performs a variety of skilled wastewater collection system maintenance and operation work; responds to collection system emergencies; reports to the Public Works Supervisor.

Wastewater Treatment Superintendent
Manages the City’s wastewater treatment facility; oversees the operations of the treatment facility including regulatory compliance, supervising operations and maintenance, emergency planning and response, staff training, FOG program monitoring, reporting, and enforcement, recommending capital improvements and utility asset management to ensure reliable sustainable wastewater systems; reports to the City Engineer/Public Works Director.

Wastewater Treatment Operators
Performs a variety of skilled wastewater treatment facility maintenance and operation work; responds to treatment facility emergencies; reports to the Wastewater Treatment Superintendent.

GIS Coordinator
Performs mapping and data tracking and analysis related to the wastewater collection system; reports to the City Engineer/Public Works Director.

Associate Civil Engineer
Performs a variety of professional civil engineering work related to the wastewater collection system and treatment facility; reports to the City Engineer/Public Works Director.

Engineering Technician I/II
Provides construction field inspection of new wastewater collection system components and appurtenances to assure conformance with plans, specifications, and standards; performs mapping and data tracking and analysis related to the wastewater collection system; reports to the Assistant City Engineer. 148
Finance Director
Provides financial tracking, monitoring and reporting for the Wastewater Utility; responsible for the financial structuring, monitoring and reporting on the Capital Improvements Program (CIP); reports to the City Manager.

Development Services Director
Administers the Planning and Building Departments through subordinate management and supervisory personnel; performs related work as required; reports to the City Manager.

Building Official
Manages the activities of the Building Division including building inspection and code enforcement programs; inspects the installation of privately-owned service laterals and grease related requirements; reports to the Development Services Director.

Code Enforcement Officer
Responsible for enforcement of various sections of the municipal code, ordinances and resolutions in areas such as community nuisance, property maintenance and related areas. Reports to the Building Official.

II-C. Responsibility for SSMP Implementation and Maintenance The City Engineer/Public Works Director shall have the overall responsibility for, implementing, periodically auditing, and maintaining the City’s SSMP. He/she may delegate these responsibilities to his/her staff.

Other City Staff responsible for developing, implementing, and maintaining specific elements of the City’s SSMP, along with their job titles and contact information, are shown in Table II-A below. 149
Table II-A: Responsible Officials for SSMP Implementation and Maintenance UPDATED FOR 2025 INTERAL AUDIT
Element Element Name Responsible City Official Phone Email Introduction Public Works
Director/City Engineer
530.275.7436 [email protected]
I Goals Public Works
Director/City Engineer
530.275.7436 [email protected]
II Organization Public Works
Director/City Engineer
530.275.7436 [email protected]
III Legal Authority City Manager 530.275.7411 [email protected] IV Operations and
Maintenance Program
Public Works
Director/City Engineer
530.275.7436 [email protected]
V Design and Performance
Provisions
Public Works
Director/City Engineer
530.275.7436 [email protected]
VI Overflow Emergency
Response Plan
Public Works Supervisor 530.275.7455 [email protected] VII Fats, Oils, and Grease
(FOG) Control Program
Wastewater Treatment
Superintendent
530.275.7448 [email protected]
VIII System Evaluation and
Capacity Assurance
Public Works
Director/City Engineer
530.275.7436 [email protected]
IX Monitoring, Measurement,
and Program Modifications
Public Works
Director/City Engineer
530.275.7436 [email protected]
X SSMP Audits Public Works
Director/City Engineer
530.275.7436 [email protected]
XI Communication Program Public Works Supervisor 530.275.7455 [email protected] App. A City Council Authorizing
Resolutions
Public Works
Director/City Engineer
530.275.7436 [email protected]
App. B SSMP Audit Reports Public Works
Director/City Engineer
530.275.7436 [email protected]
App. C SSMP Audit Checklist Public Works
Director/City Engineer
530.275.7436 [email protected]
App. D Overflow Emergency
Response Plan
Public Works
Director/City Engineer
530.275.7436 [email protected]
App. E Water Quality Monitoring
Program
Public Works Supervisor 530.275.7455 [email protected] App. F FY 2020 – 2022 Capital
Projects Budget
Public Works
Director/City Engineer
530.275.7436 [email protected]
App. G SSMP Change Log Public Works
Director/City Engineer
530.275.7436 [email protected]
150
II-D. SSO Reporting Chain of Communication
The SSO Reporting Chain of Communication follows the Organization Chart shown above in Figure II-A. The SSO Reporting process and responsibilities are described in Figure II-B below and in the Overflow Emergency Response Plan included in Element VI and in the full OERP in Appendix D.

Figure II-B: SSO Reporting Chain of Communication Summary 530-275-7436
530-275-7411
151

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General Info Spill Related Parties Attachments
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Spill - General Information ? SSO Menu
Spill Event ID: 881153 Regional Water Board: Region 5R - Redding Spill Location Name: Akrich & Virgina manhole Agency: Shasta Lake City WDID: 5SSO10851 Sanitary Sewer System: Shasta Lake CS
Spill - General Information, Screen 2
Certified by William S Bond (Public Works Director) on 05/11/2022 (Originally Certified on 05/11/2022) at 15:49 (Certification ID 410181)
Amend The spill is older than 120 days. If you want to amend the spill, click here to send email to SSO coordinator to explain why you need to amend the spill.

You have 59:39 minutes to save your report before your session expires.

Note: Questions with "*" are required to be answered for 'Save Work in Progress'.

Questions with "*" are required to be answered for 'Submit Draft'.

Questions with "**" are required to be answered for 'Ready to Certify'.

Initial Draft Submitted On: 05/11/2022
Original Certified On: 05/11/2022
Last Updated By: William Stuart Bond
1 - Spill Type: Category 1
Version: 1.3
*2 - Estimate Spill Volumes
a) Estimated spill volume that reached a separate storm drain that flows to a surface water body?

0.0 gallons
b) Estimated spill volume recovered from the separate storm drain that flows to a surface water body? (Do not include water used for clean-up)

0.0 gallons
c) Estimated spill volume that directly reached a drainage channel that flows to a surface water body?

0.0 gallons
d) Estimated spill volume recovered from a drainage channel that flows to a surface water body?

0.0 gallons
e) Estimated spill volume discharged directly to a surface water body? 180.0 gallons f) Estimated spill volume recovered from surface water body? 100.0 gallons g) Estimated spill volume discharged to land? (Includes discharges directly to land, and discharges to a storm drain system or drainage channel that flows to a storm water infiltration/retention structure, field, or other non-surface water location. Also, includes backups to building structures)

0.0 gallons
h) Estimated spill volume recovered from the discharge to land? (Do not include water used for clean-up)

0.0 gallons
Estimated
Total spill volume
to Reach Surface
Water
(a-b+c+e)
Estimated
Total spill
volume
to Reach Land
(g)
Estimated
Total spill
volume
Recovered
(b+d+f+h)
Estimated
Total spill
volume
(a+c+e+g)
180.0 0.0 100.0 180.0
Responses to questions 3, 4, and 5 are automatically generated based on the volumes inputted in question 2.
*3 - Did the spill discharge to a drainage channel and/or surface water? Yes *4 - Did the spill reach a storm drainpipe that is not part of a combined sewer system?
No
*5 - If spill reached a separate storm drainpipe, was all of the wastewater fully captured from the separate storm drain and returned to the sanitary sewer system?
Not Applicable - Spill did not reach a separate storm drainpipe Physical Location Details
7/15/25, 11:31 AM California Integrated Water Quality System (CIWQS 100.0) - Build Number: mainTrunk.mm.dd.yyyy.1 https://ciwqs.waterboards.ca.gov/ciwqs/ssoScreen1Report.jsp?action=show&csName=Shasta Lake CS&wdid=5SSO10851&rbName=Region 5R - Re… 1/4 154
*6 - Spill location name: Akrich & Virgina manhole
*7 - Latitude of spill location: deg. min. sec. OR 40.66513 decimal degrees [ Map
]
*8 - Longitude of spill location: deg. min. sec. OR -122.35385 decimal degrees [ Map
]
*9 - County: Shasta
*10 - Regional Water Quality Control Board: Region 5R - Redding 11 - Spill location description:
(Use attachment if location description is more than 2000 charaters) Sanitary Sewer manhole L7 in un-name seasonal waterway
Spill Details
*12 - Number Of appearance points: 1
*13 - Spill appearance point:
(Hold Ctrl key to Select Multiple answers from the list) Backflow Prevention Device
Combined Sewer D.I. (Combined CS Only)
Force Main
Gravity Mainline
Inside Building or Structure
Lateral Clean Out (Private)
Lateral Clean Out (Public)
Lower Lateral (Private)
Lower Lateral (Public)
Manhole
Other sewer system structure
Pump station
Upper Lateral (Private)
Upper Lateral (Public)
*14 - Spill appearance point explanation:
(Required if spill appearance point is "Other sewer system structure" and/or multiple appearance points are selected)
**15 - Final spill destination:
(Hold Ctrl key to Select Multiple answers from the list) Beach
Building or Structure
Combined Storm Drain (Combined CS only)
Drainage Channel
Other (specify below)
Paved Surface
Separate Storm Drain
Street/Curb and Gutter
Surface Water
Unpaved surface
16 - Explanation of final spill destination:
(Required if final spill destination is "Other")
Manhole L7 is within a un-named seasonal waterway that at the time of the spill contained surface water that was flowing very minimally. *17 - Estimated spill start date/time: 05/11/2022 07 : 00 Date Format: MM/DD/YYYY *18 - Date and time sanitary sewer system agency was notified of or discovered spill:
05/11/2022 13 : 30 Date Format: MM/DD/YYYY
*19 - Estimated Operator arrival date/time: 05/11/2022 14 : 00 Date Format: MM/DD/YYYY **20 - Estimated spill end date/time: 05/11/2022 15 : 00 Date Format: MM/DD/YYYY **21 - Spill cause: Debris-General
22 - Spill cause explanation:
(Required if spill Cause is "Other")
roots clogged the mainline.
**23 - Where did failure occur? Gravity Mainline
24 - Explanation of Where Failure Occurred:
(Required if Where Failure Occurred is "Other")
**25 - Was this spill associated with a storm event? No 26 - Diameter of sewer pipe at the point of blockage or failure: 6 inches 27 - Material of sewer pipe at the point of blockage or failure: VCP 7/15/25, 11:31 AM California Integrated Water Quality System (CIWQS 100.0) - Build Number: mainTrunk.mm.dd.yyyy.1 https://ciwqs.waterboards.ca.gov/ciwqs/ssoScreen1Report.jsp?action=show&csName=Shasta Lake CS&wdid=5SSO10851&rbName=Region 5R - Re… 2/4 155
28 - Estimated age of sewer asset at the point of blockage or failure: (Years)
45 ** 29 - Spill response activities:
(Hold Ctrl key to Select Multiple answers from the list) Cleaned-Up
Mitigated Effects of Spill
Contained all or portion of spill
Other (specify below)
Restored flow
Returned All Spill to Sanitary Sewer System
Returned Portion of Spill to Sanitary Sewer System
Property Owner Notified
Other Enforcement Agency Notified
30 - Explanation of spill response activities:
(Required if spill response activities is "Other", use attachment if the text is more than 1700 characters)
** 31 - Spill response completion date: 05/11/2022 16 : 00 Date Format: MM/DD/YYYY ** 32 - Spill corrective action taken:
(Hold Ctrl key to Select Multiple answers from the list) Added sewer to preventive maintenance program
Adjusted schedule/method of preventive maintenance
Enforcement action against FOG source
Inspected Sewer Using CCTV to Determine Cause
Other (specify below)
Plan rehabilitation or replacement of sewer
Repaired Facilities or Replaced Defect
33 - Explanation of spill corrective action taken:
(Required if spill corrective action is "Other")
** 34a - Is there an ongoing investigation? No
34b - Reason for ongoing investigation?
35 - Visual inspection results from impacted receiving water:
**36 - Health warnings posted? No
**37 - Did the spill result in a beach closure (If YES, answer questions 38)? No **38 - Name of impacted beach(es) (enter NA if None): N/A **39 - Name of impacted surface water(s) (enter Un-named Tributary to XXXXX where XXXXX is the name of first named downstream tributary if receiving surface water body is un-named):

Un-named tributary to Salt Creek
**40 - Water quality samples analyzed for:
(Hold Ctrl key to Select Multiple answers from the list) Dissolved oxygen
Other chemical indicator(s) - specify below
Biological indicator(s) - specify below
No water quality samples taken
Not applicable to this spill
Other (specify below)
41 - Explanation of water quality samples analyzed for:
(Required if water quality samples analyzed for is "Other chemical indicator(s)", "Biological indicator(s)", or "Other")
**42 - Water quality sample results reported to:
(Hold Ctrl key to Select Multiple answers)
County Health Agency
Regional Water Quality Control Board
Other (specify below)
No water quality samples taken
Not applicable to this spill
43 - Explanation of water quality sample results reported to:
(Required if water quality sample results reported to is "Other") ** 44 - Explanation of volume estimation methods used:
(Describe how you developed spill volume estimates for this spill. If more than 1,000 characters are needed, please attach the description.)
Based on minimal flow of 1/2 gallons per minute leaving top of manhole. We estimated approximately 6 hours of overflow.

Notification Details
45 - Cal OES Control Number
(Required for Category 1 greater or equal to 1,000 gallons - see SSO Monitoring and Reporting Program Requirements):
46 - Cal OES Called Date/Time
(Required for Category 1 greater or equal to 1,000 gallons - see SSO Monitoring and Reporting Program Requirements):
00 : 00 Date Format: MM/DD/YYYY
7/15/25, 11:31 AM California Integrated Water Quality System (CIWQS 100.0) - Build Number: mainTrunk.mm.dd.yyyy.1 https://ciwqs.waterboards.ca.gov/ciwqs/ssoScreen1Report.jsp?action=show&csName=Shasta Lake CS&wdid=5SSO10851&rbName=Region 5R - Re… 3/4 156
*47(a) - Name and Title (Contact person who can answer specific questions about this SSO)
Will Bond - City Engineer
*47(b) - Contact Person Phone Number 5302757436
Amend The spill is older than 120 days. If you want to amend the spill, click here to send email to SSO coordinator to explain why you need to amend the spill.
© 2025 State of California. Conditions of Use Privacy Policy 7/15/25, 11:31 AM California Integrated Water Quality System (CIWQS 100.0) - Build Number: mainTrunk.mm.dd.yyyy.1 https://ciwqs.waterboards.ca.gov/ciwqs/ssoScreen1Report.jsp?action=show&csName=Shasta Lake CS&wdid=5SSO10851&rbName=Region 5R - Re… 4/4 157
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Sanitary Sewer Systems – Annual Report Data Back to Sanitary Sewer Systems Main Menu Sanitary Sewer System: Shasta Lake CS Agency: Shasta Lake City Regional Board: Region 5R - Redding WDID: 5SSO10851
Report ID details: 1817-C, Year: 2024, Version:1.0 Report Status: Certified 2025-03-10 10:43:31.0 Annual Report
Continuing Enrollee Annual Report covering the previous calendar year is due by April 1, of each year.

Note: All questions are required to be answered. Enter NA or 0 for questions that do not apply.

*1. Sanitary Sewer System Category:
*2. What is the population served by your
agency's sanitary sewer system?
9315

3. Please identify the total number of employees (technical and mechanical) for your agency's sanitary sewer system (including pump station operations) working within the different classifications listed below:
*3.a. Entry Level ( Less than 2 years
experience):
2 *3.b. Journey Level (Greater than or equal to 2
years experience):
9 *3.c. Supervisory Level: 2
*3.d. Managerial Level: 1

4. Please identify the total number of employees who hold CWEA Certification for Collection System Maintenance and/or Plant Maintenance-Includes Mechanical Technologist and Electrical/Instrumentation
for your agency's sanitary sewer system (including pump station operations) for the various Certificates and Grade levels listed below:
*4.a. Grade I: 1
*4.b. Grade II: 1
*4.c. Grade III: 0
*4.d. Grade IV: 0
*4.e. Grade V: 0
*4.f. Certified through the Office of Water
Programs at California State University,
Sacramento's Certificate Program:
0 *4.g. If other, specify:

N/A
997 characters remaining.
(Attach document if description is greater than 1000 characters, enter "See Attachment" into the box)

5. Systems Information
*5.a. How many miles of forced mains? 5.00
*5.b. How many miles of gravity sewers? 56.00
*5.c. Estimated size distributions of assets
(note: total % must sum to 100%)?
*Diameter of sewer pipe *Gravity Mainlines (%) *Force Mains (%) 6 inches or less 67 24
8 inches 24 12
9 - 18 inches 8 64
19 - 36 inches 1 0
> 36 inches 0 0
Annual Report General Info Attachments Certification
Save Work in Progress Ready to Certify
Municipal(Public)
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Unknown Diameter 0 0
Totals 100 100
*5.d. Number of upper and lower service
laterals connected to the system:
3519
*5.e. Estimated number of upper and lower
service laterals owned and/or
operated by the Enrollee:
14 *5.f. Which portion of laterals is your agency
responsible for? (If the answer to
question 5.e. is 0 (zero), answer 'None' for
question 5.f.1.)
*5.f.1 Estimated total miles of laterals
your agency is responsible for?

1.00 *5.g. Approximately, what percentage of your
sewer system piping and number of
pump stations were constructed between
the years of:
(note: Gravity Mainlines and Force Mains
% Totals must sum to 100%)
(*) "Age" is the year that the asset was originally constructed. For pump stations, flow categories are the maximum flow rate occurring over a 24-hr period based on annual operating data (i.e., flow measurement) or calculated peak flow. *Age *Gravity Mainlines
Force Mains (%)
*Pump Stations (¹) 75,000
Gal/day or Over (number of
stations)
*Pump Stations (¹) Under
75,000 Gal/day (number of
stations)
2020 - Present 0 0 0
2000 - 2019 10 0 0
1980 - 1999 13 1 1
1960 - 1979 70 3 1
1940 - 1959 0 0 0
1920 - 1939 0 0 0
1900 - 1919 0 0 0
Before 1900 0 0 0
Unknown Age 6 0 0
Totals 100 4 2
*5.h. Estimated total miles of your sewer
system not accessible for maintenance:

0.00 *6. How many miles of sewer system did you
clean last year?:

25.00 *7. How many miles of sewer system were
inspected last year? (i.e., video
closed-circuit television (CCTV) or alternative
inspection methods)?:

25.00 *8. Name and location of the treatment plant(s)
receiving the sanitary sewer system’s waste
(directly or indirectly):
*Treatment Plant
WDID
Name and Address *Select the appropriate
relationship:
5SSO10851 COSL WWTP 3700 Tibbits Road, Shasta Lake, CA
*9. Are there any satellite tributary sanitary
sewer systems?:
*9.a. If yes, please list them below: *Tributary system owned by your
agency?
*Tributary Collection System Name *Tributary Collection System WDID
Upper and Lower
WWTP same agency
No
Select
3/10/25, 10:44 AM California Integrated Water Quality System (CIWQS 100.0) - Build Number: mainTrunk.mm.dd.yyyy.1 https://ciwqs.waterboards.ca.gov/ciwqs/sso/sssAnnualReportGenInfo.xhtml?sssAnnualReportID=1817 2/3 159
*9.b. If you have more than five tributary
systems, use this field to enter
info of the sixth, seventh, ...: 1000 characters remaining. (Attach document if description is greater than 1000 characters, enter "See Attachment" into the box) *10. How many gravity mainline aerial or under
ground crossings of water bodies
(i.e. gravity sewer lines crossing over or
under water bodies) are located throughout
the sewer system:
74 *11. How many force main (pressurized pipe)
aerial or under ground crossings
of water bodies (e.g. pressurized sewer
lines crossing over or under water bodies)
are located throughout the sewer system?:
6 *12. How many siphons used to convey sewage
are located throughout the sewer system?:
0 *13. Did you attach System Performance
Evaluation as specified in section 5.11
(System Performance Analysis) of this
General Order?:
*14. Is the system's Spill Emergency Response
Plan up to date?:
*15. Major spill causes (for example, root
intrusion, grease deposition):
*15.a. If other, describe::

We had 0 Spills in 2024, but there was no option for N/A. 942 characters remaining.
(Attach document if description is greater than 1000 characters, enter "See Attachment" into the box) *16. System infrastructure failure points (for
example, main, pump station, lateral, etc.):
*16.a. If other, describe::

We had 0 Spills in 2024, but there was no option for N/A. 942 characters remaining.
(Attach document if description is greater than 1000 characters, enter "See Attachment" into the box) *17. Ongoing spill investigations:

N/A
997 characters remaining.
(Attach document if description is greater than 1000 characters, enter "See Attachment" into the box) *18. Actions taken to address system
deficiencies:

N/A
997 characters remaining.
(Attach document if description is greater than 1000 characters, enter "See Attachment" into the box)

Note: Questions with "*" are required to be answered.
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Yes
Yes
Other (specify below)
Other (specify below)
Save Work in Progress Ready to Certify
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System Performance Analysis Graphs (WDID = 5SSO10851)
The following System Performance Analysis Graphs represent the enrolled system’s Category 1, 2, 3, and 4 total spill volume and total number of spills on a running 10-year basis. The Enrollee shall include these graphs in its Annual Report per section 5.11 of the General Order.

Click to Print This Page (Select Printer as Adobe PDF and Orientation as Landscape) 1/7/25, 8:00 AM California Integrated Water Quality System (CIWQS 100.0) - Build Number: mainTrunk.mm.dd.yyyy.1 https://ciwqs.waterboards.ca.gov/ciwqs/readOnly/publicReportSSOLine.xhtml?wdid=5SSO10851 1/4 161
1/7/25, 8:00 AM California Integrated Water Quality System (CIWQS 100.0) - Build Number: mainTrunk.mm.dd.yyyy.1 https://ciwqs.waterboards.ca.gov/ciwqs/readOnly/publicReportSSOLine.xhtml?wdid=5SSO10851 2/4 162
1/7/25, 8:00 AM California Integrated Water Quality System (CIWQS 100.0) - Build Number: mainTrunk.mm.dd.yyyy.1 https://ciwqs.waterboards.ca.gov/ciwqs/readOnly/publicReportSSOLine.xhtml?wdid=5SSO10851 3/4 163
1/7/25, 8:00 AM California Integrated Water Quality System (CIWQS 100.0) - Build Number: mainTrunk.mm.dd.yyyy.1 https://ciwqs.waterboards.ca.gov/ciwqs/readOnly/publicReportSSOLine.xhtml?wdid=5SSO10851 4/4 164
City of Shasta Lake
Sewer System Management Plan, December 2025 Appendix
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165
City of Shasta Lake
Sewer System Management Plan, December 2025 Appendix
Appendix C
SSMP Audit Checklist
166
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Sewer System Management Plan, December 2025 Appendix
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City of Shasta Lake
Sewer System Management Plan, December 2025 Appendix
Appendix C.1 Internal Audit Procedures
The purpose of completing internal audits of the SSMP are to:
 Evaluate the implementation and effectiveness of the City’s SSMP in preventing spills.  Evaluate the City’s compliance with the General Order.  Identify SSMP deficiencies in addressing ongoing spills and discharges to waters of the State.  Identify necessary modifications to the SSMP to correct deficiencies.

Internal audits of this SSMP shall be completed in accordance with the schedule outlined in Section 1 of the SSMP and shall include the following procedure:

1. Completion of the CIWQS Annual Report
In compliance with the General Order, every year the LRO shall complete and certify the CIWQS Annual Report.

2. Completion of the SSMP Evaluation Checklist
The LRO shall review each section of the SSMP as outlined in the SSMP Evaluation Checklist (Appendix C.2) and determine whether or not the SSMP a) meets the requirements of the General Order, b) properly documents the current state of operations and maintenance work on the collection system, and c) helps attain the goal of reducing or eliminating spills.

3. Completion of the Performance Indicators worksheet
The LRO shall complete the Performance Indicator worksheet and compare the results with previous years to determine if modifications or changes to the Operations and Maintenance programs (discussed in Section 4) are required to better attain the goal of reducing or eliminating spills.

Following the completion of these items and review by the City’s system operators, the LRO shall prepare an audit report that includes:
 Hardcopies of the above documents, including the latest three years of CIWQS Annual Reports;  Hardcopies of certified spill reports from CIWQS, if any;  A summary of audit findings and recommended corrective action;  A statement that sewer system operators’ input on the audit findings has been considered; and  A proposed schedule for the City to address identified deficiencies (if any).

The completed audit report will be approved at a public meeting by the City Council.

168
City of Shasta Lake
Sewer System Management Plan, December 2025 Appendix
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169
Section 1: Sewer System Management Plan (SSMP) Goals and Introduction Yes No A. Are the goals stated in the SSMP still appropriate and accurate? Section 2: Organization Yes No
A. Is the City Organization Chart current? (Figure 2-A) B. Is the Authorized Representative list current, and are the position descriptions accurate? (Section 2-B)
C. Is the list of City staff responsible for SSMP Implementation and Maintenance current? (Table 2-A)
D. Is the SSO Reporting Chain of Communication accurate and up-to-date? (Figure 2-B)
Discussion:

Section 3: Legal Authority Yes No
A. Prevent illicit discharges into the sanitary sewer system? B. Properly design and construct sewer appurtenances?
C. Ensure access?
D. Fats, oils, and grease (FOG) control?
E. Enforce any violation of City sewer ordinances?
F. Were any changes or modifications made to City Sewer Ordinances, Regulations or standards since the last audit?
Discussion:

The purpose of the SSMP Audit is to evaluate the effectiveness of the City of Shasta Lake's SSMP and to identify any needed for improvement.

Directions: Please check YES or NO for each question. If NO is answered for any question, describe the updates/changes needed and the timeline to complete those changes.

C.2 - SSMP Internal Audit Checklist
Does the SSMP contain current references to the City of Shasta Lake's Municipal Code documenting the City's legal authority to:

Discussion:
170
Section 4: Operations and Maintenance Program Yes No
A.

Does the SSMP reference the current process and procedures for maintaining the City's wastewater collection system maps? (Section 4.1) B. Are the City's wastewater collection system maps complete, current, and sufficiently detailed? (Section 4.1)
C.

Are storm drainage facilities identified on the collection system maps? (Section

4.1) If not, are spill responders able to determine locations of storm drainage inlets and pipes for possible discharge to waters of the state? D.

Does the SSMP describe current preventive operations and maintenance activities and the system for prioritizing the cleaning of sewers? (Section 4.2) E. Based upon information in the Annual Report, are the City's preventive maintenance activities sufficient and effective in minimizing spills and blockages? (Section 4.2)
F. Are the procedures outlined for the repair and rehabilitation of the sanitary sewer system current? (Section 4.2)
G. Does the SSMP accurately reflect the current training objectives and programs? (Table 4.B)
H. Does the SSMP list the major vehicles and equipment currently used in the operation and maintenance of the collection system? (Table 4-C) I.

Are contingency and replacement parts sufficient to respond to emergencies and properly conduct regular maintenance? (Tables 4-D and 4-E) Discussion:

Section 5: Design and Performance Provisions Yes No
A. Does the SSMP reference current design and construction standards for the installation for new sanitary sewer systems, lift stations and other appurtenances and for the rehabilitation and repair of existing sanitary sewer systems? (Section 5.1)
B.

Does the SSMP document current procedures and standards for inspecting and testing the installation of new sewers, pumps, and other appurtenances and the rehabilitation and repair of existing sewer lines? (Section 5.2) Discussion:
171
Section 6: Emergency Spill Response Yes No
A. Does the City's Spill Emergency Response Plan establish procedures for the emergency response, notification, and reporting of spills? (Sections 6.1, 6.2, and 6.3)
B. Is City staff appropriately trained on the procedures of the Spill Emergency Response Plan? (Section 6.3)
C. Considering spill performance data, is the Spill Emergency Response Plan effective in handling spills in order to safeguard public health and the environment? (Section 6.3)
D. Was required training on SSMP and SERP completed and documented? Were field exercises with field staff on spill volume estimation conducted and documented? (Section 6.3)
E. Are all spills and claims reporting forms current or do they require revisions or additions? (Appendix D)
F.

Does all spill event recordkeeping meet the General Order requirements? Are all spill event files complete and certified in the CIWQS system? (Appendix D) G. Is all information in the CIWQS system current and correct? Have periodic reviews of the data been made during the year to assure compliance with General Order? Have all Technical Report and Water Quality Sampling requirements been met and uploaded to the CIWQS data management system? (Online)
H. Were all Contractors working on wastewater projects provided a copy of the SREP? Were spill procedures covered during the preconstruction meeting? (Section 6.4)
Discussion:

Section 7: Sewer Pipe Blockage Control Program Yes No
A. Does the FOG Control Program include efforts to educate the public on proper handling and disposal of FOG? (Section 7.2)
B. Are requirements for grease removal devices, best management practices (BMP), record keeping, and reporting established in the City's FOG Control Program? (Section 7.2)
C. Does the City have sufficient legal authority to implement and enforce the FOG Control Program? (Section 7.2)
D.

Does the FOG Control Program identify sections of the collection system subject to FOG blockages, establish a cleaning schedule, and address source control measures to minimize these blockages? (Section 7.2) E. Is the current FOG program effective in minimizing blockages of sewer lines resulting from discharges of FOG to the system? (Section 7.2) Discussion:
172
Element 8: System Evaluation, Capacity Assurance, and Capital Improvements Yes No A. Does the Wastewater Master Plan evaluate hydraulic deficiencies in the system, establish sufficient design criteria, and recommend both short and long-term capacity enhancement and improvement projects? (Sections 8.1 and

8.2)
B.

Does the City's Capital Improvement Plan (CIP) establish a schedule of approximate completion dates for both short and long- term capacity improvements and is the schedule reviewed and updated to reflect current budgetary capabilities and activity accomplishment? (Section 8.4) Discussion:

Section 9: Monitoring, Measurement, and Program Modifications Yes No A.

Does the SSMP accurately portray the methods of tracking and reporting selected performance indicators? (Sections 9.1, 9.2, and 9.3) B. Is the City able to sufficiently evaluate the effectiveness of the SSMP elements based on relevant information? (Section 9.4)
Discussion:

Section 10: Internal Audits Yes No
A. Will the SSMP triennial Internal Audit be completed, reviewed and approved by the City Council, and filed in Appendix B? Will the Biannual Audit be uploaded on the City's website? (Section 10)
B. Will the SSMP be reviewed, revised, and recertified a minimum of every 6 years? (Section 10)
Discussion:

Section 11: Communication Program Yes No
A.

Does the City effectively communicate with the public and other agencies about the implementation of the SSMP and continue to address any feedback? Discussion:
173
Change Log (Appendix H) Yes No
A. Is the SSMP Change Log current and up to date?
Discussion:

Audit prepared by: _________________________________________ Date: _____________ Audit reviewed and approved by Shasta Lake City Council Date: _____________ (place copy of CC agenda with Audit Report)
174
Appendix C.3 - Performance Indicators
Number of Spills (by season):

Wet Season (October to May):

Dry Season (June to September):

Number of Spills (by volume):
<10 gal:
10 - 99 gal:
100 - 999 gal:
>1000 gal:

Number of Spills (by cause):

Debris:

Roots:

FOG:

Structural:

Vandalism:

Other:

Spill Volume (gallons):

Total:

Recovered:

Number of spills per mile of sewer gravity main per year:

Volume of spills per capita per year:

Maintenance Activities:

Hot Lines Cleaned (total mi):

Hot-Hot Lines Cleaned (total mi):

CCTV Inspection (total mi):
175
City of Shasta Lake
Sewer System Management Plan, December 2025 Appendix
Appendix D
Spill Emergency Response Plan
176
City of Shasta Lake
Sewer System Management Plan, December 2025 Appendix
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Appendix D Spill Emergency Response Plan
The Spill Emergency Response Plan narrative and workbook are available for review on the City’s website: www.cityofshastalake.gov.

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Appendix E
Fats, Oil, and Grease (FOG) Control Program
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Article VII. - Fats, Oils and Grease Control

13.16.670 - Scope and purpose.

The purpose of this article is to assist in limiting the introduction and accumulation of fats, oils and grease (FOG) from food service establishments (FSE) into the city's sewer collection and treatment system in order to reduce the potential for sanitary sewer overflows. This article does not apply to individual dwelling units or for any private living quarters. (Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.680 - Denitions.

Unless a provision explicitly states otherwise, the following terms and phrases, as used in this article, shall have the meaning hereinafter designated:

Alternative pretreatment technology includes, but is not limited to, appropriately sized devices that are used to trap, separate and hold grease from wastewater and prevent it from being discharged into the sanitary sewer collection system.

Best management practices (BMP). Schedules of activities, prohibitions of practices, maintenance procedures and other management practices to prevent or reduce the introduction of FOG to the sewer facilities.

Development services director. The individual, or his/her designee, designated by the city manager to approve the type of grease control device used in a FSE and ensure the correct installation of the device.

Effluent. Any liquid outflow from the FSE that is discharged to the sewer.

Fats, oils, and grease (FOG). Any substance such as vegetable or animal product that is used in, or is a byproduct of the cooking or food preparation process, and that turns or may turn viscous or solidifies with a change in temperature or other conditions.

FOG control program. The FOG control program required by and developed pursuant to RWQCB Order No. 2006-0003-DWQ, Section D.13.vii, as established in the most current version of the city's sewer system management plan.

FOG control program manager. The wastewater treatment plant superintendent, or his/her designee, designated by the city manager to administer the FOG control program. The FOG control program manager is responsible for all determinations of compliance with the program in regard to the correct use of best management practices (BMP) and operation of grease control devices.

Food service establishment (FSE). Facilities defined in California Retail Food Code (CRFC), and any establishment engaged primarily in activities of preparing, serving, manufacturing, packaging or otherwise making available food for consumption by the public (e.g., restaurants, commercial kitchens, caterers, hotels, schools, hospitals, prisons, correctional facilities, care institutions, etc.) which has any process or device that uses or produces FOG, or grease vapors, steam, fumes, smoke or odors that are required to be removed by a Type I or Type II hood, as defined in CRFC.

Food grinder. Any device installed in the plumbing or sewer system for the purpose of grinding food waste or food preparation by-products for the purpose of disposing it in the sewer system.

Grease control device. Any grease interceptor, grease trap or other mechanism, device, or process, which attaches to, or is applied to, wastewater plumbing fixtures and lines, the purpose of which is to trap or collect or treat FOG prior to it being discharged into the sewer system. "Grease control device" may also include any other proven method to reduce FOG subject to the approval of the development services director.

Grease interceptor. A multi-compartment structure or device that is constructed in different sizes and is 182
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generally required to be located underground in outside areas between the FSE and the connection to the sewer system for the purpose of removing and preventing fats, oils and grease from entering the sanitary sewer collection system. These devices retain grease-containing flow long enough so that grease and some solids can rise to the water surface, most of the solids settle to the bottom, and clarified water can eventually be discharged to the sanitary sewer.

Grease trap. A device used to serve from one to four plumbing fixtures for separating and retaining waterborne greases and grease complexes prior to the wastewater exiting the trap and entering the sanitary sewer system.

Manifest. That receipt which is retained by the generator of wastes for disposing recyclable wastes or liquid FOG wastes as required by this article.

Monitoring/sampling facilities. Structure(s) provided at the FSE's expense for the city or FSE to collect a representative wastewater sample, measure and record wastewater constituent mass and concentrations, or provide access to plug or terminate the discharge.

Remodeling. A physical or operational change causing generation of the amount of FOG that exceeds the current amount of FOG discharged to the sewer system in an amount that alone or collectively causes or creates a potential for sanitary sewer overflows (SSO) to occur; or to a FSE that requires a building permit and involves any one or combination of the following: (1) Under slab plumbing in the food processing area, (2) a thirty (30%) percent increase in the net public seating area, (3) a thirty (30%) percent increase in the size of the kitchen area, or (4) any change in the size or type of food preparation equipment.

Sanitary sewer overflow (SSO). Any overflow, spill, release, discharge or diversion of untreated or partially treated wastewater from a sanitary sewer system. SSO's often contain high levels of suspended solids, pathogenic organisms, toxic pollutants, nutrients, oil, and grease. SSO's pollute surface and ground waters, threaten public health, adversely affect aquatic life, and impair the recreational use of surface waters.

Sewer facility or system. Any devices or systems belonging to the city used in the collection, storage, treatment, recycling, reclamation, reuse, transportation, or disposal of wastewater or sludge.

Sewer lateral. That portion of the sanitary sewer line conveying wastewater from the building to the city's sewer system. The sewer lateral is owned and maintained by the property owner.

Twenty-five (25%) percent rule. Requirement for grease control devices to be maintained such that the combined FOG and solids accumulation does not exceed twenty-five (25%) percent of the total depth of the grease control device. This is to ensure that the minimum hydraulic retention time and required available hydraulic volume is maintained to effectively intercept and retain FOG discharged to the sewer system. (Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.690 - FOG program notice.

All new and existing FSE's shall be issued a FOG program notice by the FOG control program manager. The notice shall contain the current FOG control program rules and regulations. The FSE is required to comply with all of the applicable rules and regulations.
(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.700 - Food service establishment discharge prohibitions.

All FSE's are prohibited from any of the following:

The discharge of wastes containing FOG of animal or vegetable origin in concentrations greater than three hundred (300) milligrams per liter (mg/l).
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The discharge into the sewer system of FOG that may accumulate and/or cause or contribute to blockages in the at the sewer system lateral except as provided herein.

Operation of food grinders in the plumbing system.

The introduction of any additives into a FSE's wastewater system for the purpose of emulsifying FOG, unless a specific written authorization from the FOG control program manager is obtained.

The disposal of cooking oil into drainage pipes. All waste cooking oils shall be collected, stored and labeled properly in receptacles such as barrels or drums for recycling or other acceptable methods of disposal.

The use of biological additives for grease remediation or as a supplement to interceptor maintenance, without prior authorization from the FOG control program manager.

The discharge of waste from toilets, urinals, washbasins, and other fixtures containing fecal materials to sewer lines intended for grease interceptor service.

The discharge to the sewer system of any waste, including FOG and solid materials, removed from the grease control device. Grease removed from grease interceptors shall be disposed of as necessary as part of the operation and maintenance requirements for grease interceptors pursuant to Section 13.16.780 of this article.

Grease removed from grease traps shall be disposed of as necessary as part of the operation and maintenance requirements for grease traps pursuant to Section 13.16.800 of this article.

No FSE shall increase the use of water or in any other manner attempt to dilute a discharge as a way of achieving compliance with this article and the FOG control program. (Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.710 - Requirement to install grease interceptor.

All new FSE's or FSE's remodeled pursuant to Section 13.16.680(O) of this article shall have a grease interceptor that complies with the requirements of this article unless a waiver or variance is granted pursuant to Section 13.16.720 of this article. Flows from sinks and drains, such as floor drains, floor sinks and other fixtures, or equipment that discharges wastewater containing excessive amounts of FOG, must be connected to a grease interceptor. Pipes draining to a grease interceptor shall be labeled "GW" (grease waste).

Facilities other than FSE's which introduce FOG into the sewer system in quantities that can affect line stoppage or hinder sewage treatment may be required to install a grease interceptor as determined by the FOG control program manager
A grease control device shall not be required for individual dwelling units or for any private living quarters. (Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.720 - Exceptions to requirement for grease control device.

A FSE may submit an application, on a form prescribed by the city, for a waiver or variance from the requirement for a grease control device to the development services director as provided in this section. Upon determination by the development services director, in consultation with the FOG control program manager, that reasons are sufficient to justify a waiver or variance, the permit will be issued, issued with conditions, or denied. The FSE may appeal the development services director's decision to the city council as provided in Section 13.16.720(F) of this article.

Conditional Waiver for Existing FSE's. FSE's that existed on the effective date of the ordinance codified in this article that do not have a grease control device installed will be issued a conditional waiver. The conditional waiver will specify requirements with which the FSE must comply in order to operate without a grease control device. The conditional waiver may be revoked at any time pursuant to Section 13.16.720(E) of this article.

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waiver from the requirement for a grease control device to the development services director for the following business types. A conditional waiver may be revoked at any time pursuant to Section 13.16.720(E) of this article. Although a waiver may be granted, a newly constructed FSE may be required to provide space and plumbing segregation for future installation of a grease interceptor or grease trap.

Establishments serving only beverages.

Establishments engaged in only reheating, hot holding or assembly of ready-to-eat food products without any baking or other food preparation.

Other establishments that can demonstrate that food preparation and service do not generate fats, oils and grease in a quantity sufficient to require a grease interceptor due to menu and number of meals served, or a combination of the two.

Variance from Grease Interceptor Requirements Due to Installation Restrictions.

If a new or remodeled FSE can demonstrate that installation of a grease interceptor is not feasible due to one or both of the following conditions, the development services director, taking into consideration Shasta County Department of Environmental Health standards, may authorize the installation of an indoor grease trap or other alternative pretreatment technology. A variance may be revoked at any time pursuant to Section 13.16.720(E) of this article. Although a variance may be granted, a newly constructed FSE may be required to provide space and plumbing segregation for future installation of a grease interceptor or grease trap.

Adequate physical space cannot be provided at the site for installation and/or maintenance of a grease interceptor.

Adequate slope cannot be provided for gravity flow between kitchen plumbing fixtures and the proposed location of the grease interceptor or from the interceptor to the sewer.

If a FSE believes the installation of a grease interceptor is infeasible because of documented space constraints, the variance request shall contain the following information:

Location of sewer main and any easements in relation to available exterior space outside the building;
Existing building and site plumbing line plan that uses common plumbing for all services at the site.

Terms and Conditions of Variance or Waiver. A waiver or variance shall contain the terms and conditions that serve as the basis for its issuance. The waiver or variance shall be valid as long as the FSE remains in compliance with the terms and conditions, or until any expiration date specified in the waiver or variance.

Revocation of Waiver or Variance.

The development services director or FOG control program manager may periodically review FSE compliance with the waiver or variance requirements. A waiver or variance may be revoked by the development services director or FOG control program manager at any time for any of the following reasons:

Quantity of FOG discharge as measured or as indicated by the size of FSE's based on seating capacity, number of meals served, menu, water usage, amount of on-site consumption of prepared food and other conditions have changed since the granting of said waiver or variance such that the FSE is contributing to FOG discharges.

Identification of the FSE as a significant contributor of FOG into the sewer system, which is based on inspection or sampling of the FOG discharged from the FSE's sewer lateral to the sewer system.

Failure to adequately implement and comply with kitchen best management practice (BMP) requirements.

Change in sewer lateral size, grade, or condition based on visual information. 185
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Changes in operations that significantly affect FOG discharge.

Failure to comply with any of the conditions set forth in the waiver or variance.

Any other condition deemed reasonably related to the generation of FOG discharges by the FOG control program manager.

If a waiver or variance is revoked, grease interceptors or grease traps shall be installed as directed. If a waiver or variance is revoked, the FSE shall submit the plans identified in SLMC Section 13.16.740 to the city within ninety (90) days of receipt of the written notice of revocation. Any required interceptor, grease trap or alternative pretreatment technology shall be installed within one hundred eighty (180) days of issuance of a building permit by the city.

Appeal. A FSE which disagrees with the development services director's or FOG control program manager's decision to issue, issue with conditions, deny or revoke a waiver or variance permit may appeal such decision to the city council if the appeal is submitted in writing to the city clerk within ten (10) calendar days following receipt of the development services director's or FOG control program manager's written decision. (Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.730 - Monitoring/sampling facilities requirements.

The city may require a FSE to construct and maintain in proper operating condition at a FSE's sole expense, flow monitoring, constituent monitoring and/or sampling facilities per the city's construction standards.

The location of the monitoring or metering facilities shall be subject to approval by the FOG control program manager.

FSE's shall provide, during regular business hours, immediate and safe access to the FSE's grease interceptor or grease trap monitoring and metering facilities to the FOG control program manager, development services director, Shasta County department of environmental health, or their designees. (Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.740 - New grease control device or monitoring/sampling facilities plan submittal requirements.

A new, remodeled, or existing FSE or other establishment required to install a grease interceptor, grease trap or monitoring/sampling facility shall submit facility site plans, mechanical and plumbing plans, and other details to show the sewer locations and connections for its facility or premises to the city sewer system. The submittal shall be in a form and content acceptable to the development services director.

The development services director shall have the authority to require any revisions to the plans as necessary to comply with all provisions of this article and the city's construction standards. The review and approval of the plans and procedures shall in no way relieve a FSE of the responsibility of modifying the facilities or procedures in the future, as necessary to meet the requirements of this article, the FOG control program or any requirements of other regulatory agencies. All submitted plans and drawings shall be prepared by a qualified professional engineer. (Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.750 - Existing grease interceptor/grease trap plan submittal requirements.

An existing FSE that owned and operated a grease interceptor or grease trap prior to the effective date of the ordinance codified in this article shall submit any available plans for the existing device within ninety (90) days of receiving a FOG program notice sent by the city. If no plans are available, the FSE shall notify the development services director so an inspection of the grease interceptor and/or grease trap can be scheduled. The purpose of the inspection shall be to provide the owner of the FSE with suggestions for operating, maintaining and possibly modifying the grease interceptor or grease trap. 186
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This section shall not apply to existing grease interceptors or grease traps installed pursuant to a building permit issued by the city of Shasta Lake.
(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.760 - Notication regarding change in operations.

The FSE shall notify the development services director in writing at least sixty (60) days prior to any facility expansion and/or remodel, or process modifications that may result in new or substantially increased FOG discharges, or a change in the nature of the discharge.

The written notification shall state the following:

FSE name.

Name and title of the FSE's contact person or person most knowledgeable concerning the facility expansion, remodeling or process modifications.

Address and telephone number of the owner of the FSE.

Date of the proposed facility expansion, remodeling or process modifications and the reasons for the same.

Any additional information requested by the development services director or FOG control program manager for evaluation of the effect of such expansion and/or remodeling or process modifications on the FSE's FOG discharge to the sewer system.
(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.770 - Grease interceptor design and construction standards.

Grease interceptors shall be designed and sized according to the most recently adopted California plumbing code and city of Shasta Lake construction standards.

Grease interceptors shall be constructed and installed according to the most recently adopted city of Shasta Lake construction standards.

Grease interceptors shall be installed at a location where it shall be easily accessible for inspection, cleaning and removal of intercepted grease.
(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.780 - Grease interceptor operation and maintenance requirements.

All existing and new grease interceptors shall be operated in accordance with the manufacturer's specifications. The maintenance frequency for all FSE's with a grease interceptor shall be determined by one of the following methods:

Grease interceptors shall be maintained in efficient operating condition and shall be fully pumped out and cleaned by a qualified grease hauler pursuant to Section 13.16.800 of this article at a minimum frequency of once every ninety (90) calendar days. The FOG control program manager may mandate a more frequent cleaning schedule to ensure compliance with item B. below or if it is found that FOG is accumulating in the downstream sewers.

In no event shall the combined FOG and solids accumulation exceed twenty-five (25%) percent of the total depth of the grease interceptor. This is to ensure that the minimum hydraulic retention time and required available volume is maintained to effectively intercept and retain FOG.

If the grease interceptor, at any time, contains FOG and solids accumulation that does not meet this requirement, the FSE shall be required to have the grease interceptor serviced as soon as possible, but not more than forty-eight (48) hours later, such that all FOG, sludge, and other materials are completely removed from the grease interceptor. 187
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The FOG control program manager may approve a less frequent cleaning schedule than required in item A. above of the FSE. The FSE has the burden of responsibility to demonstrate that the requested change in frequency refle operation conditions based on the average FOG accumulation over time. In order to approve a less frequent clea the FOG control program manager must verify the FSE is in full compliance with all provisions of this article and t program. Upon determination by the FOG control program manager that the requested revision is justified, the F notified in writing of the revised maintenance frequency. (Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.790 - Grease trap design and construction standards.

Grease trap sizing and installation shall conform to the most recently adopted California Plumbing Code (CPC).

The number of drainage fixture units to be connected to the grease trap shall not include floor drains, urinals, lavatories, or other fixtures not approved for connection to the grease trap per CPC requirements.

Only automatic hydromechanical grease traps shall be approved. Approved grease traps shall include the following functions:

Automatic grease skimmer or pump with programmable timer or grease level sensor.

Removable grease collection container for automatically removed grease.

Minimum ninety (90%) percent grease removal efficiency and maximum three hundred (300) milligrams per liter (mg/l) grease effluent water quality shown by independent testing.

Pre-set maximum inlet flow control.

Gas trap and ventilation piping.

Solids strainer with maximum 0.125" pass-through diameter, removable for manual cleaning.

Inlet baffle (to isolate grease layer from inlet turbulence) and outlet baffle (to prevent grease from exiting grease trap).

Thermostatically controlled emersion heater to maintain grease in liquid state.

Stainless steel construction.
(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.800 - Grease trap operation and maintenance requirements.

All grease traps shall be operated in accordance with the manufacturer's specifications and the following requirements:

Grease traps shall be maintained in efficient operational condition by removing accumulated grease on an asneeded basis, or the frequency specified by the manufacturer, but no less than on a weekly basis.

Grease traps shall be maintained free of all food residues and any FOG waste removed during the cleaning and scraping process.

Grease traps shall be inspected periodically by the FSE, but in no event less than once a month, to check for leaking seams and pipes, and for effective operation of the baffles and flow-regulating device. Grease traps and their baffles shall be maintained free of all caked-on FOG and waste. Removable baffles shall be removed and cleaned during the maintenance process.

Dishwashing machines and food disposal/grinding units shall not be connected to or discharged into any grease trap. FSEs operating with grease traps only must implement a warm wash pre-rinse procedure, in which all cookware, plates, and utensils are pre-rinsed without detergent in a pre-rinse sink that is connected to the grease trap, prior to placing in a dishwasher that is not connected to a grease interceptor or grease trap.
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Wastewater in excess of one hundred forty degrees (140°) F/sixty degrees (60° C) shall not be discharged into a g (Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.810 - Grease disposal and grease hauling requirements.

Grease accumulated in grease interceptors shall not be removed by FSE employees. Accumulated grease shall be removed by grease haulers licensed by the California Department of Food and Agriculture (CDFA) in accordance with the California Food and Agricultural Code, or other qualified individual as determined by the FOG control program manager.

Grease accumulated in grease traps shall be periodically removed by FSE employees and stored in secure grease recycling bins. Grease stored in grease recycling bins cannot be removed from the FSE premises by FSE employees, and must be collected by grease haulers licensed by the California Department of Food and Agriculture (CDFA) in accordance with the California Food and Agricultural Code, or other qualified individual as determined by the FOG control program manager.
(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.820 - Kitchen best management practices (BMPs).

All FSEs shall be required, at a minimum to implement and comply with the following Kitchen BMPs, whenever applicable:

Undiluted cooking oil, grease, or meat fat shall be dumped only into a separate recycling container which is used specifically to store these wastes for future removal by qualified grease haulers pursuant to Section

13.16.810 of this article.

For FSEs operating with grease traps only, a warm water pre-rinse procedure shall be followed. For FSEs operating under a waiver or variance pursuant to Section 13.16.720 of this article, all cookware that has been used where FOG is involved shall be thoroughly dry wiped before being rinsed or washed to remove as much FOG as possible.

Drain screens shall be installed on all drainage pipes in food preparation areas.

All waste cooking oil shall be collected and stored properly in recycling receptacles such as barrels or drums.

Such recycling receptacles shall be maintained properly to ensure that they do not leak. Qualified grease haulers and a licensed grease recycling or rendering facility must be used to dispose of waste cooking oil, in accordance with Section 13.16.810 of this article.

All garbage and food waste shall be disposed of directly into trash bins or containers, and not in sinks, garbage disposals or food grinders. Double-bagging food wastes that have the potential to leak in trash bins is highly recommended.

Exhaust filters shall be maintained in good operating condition utilizing frequent cleaning practices. The sewage generated from cleaning the exhaust filter shall be disposed of properly.

Kitchen BMP signs, posters, or similar information in appropriate language(s) shall be prominently displayed in the food preparation and dishwashing areas at all times.

Absorbent materials shall be placed under the fryers or other areas where FOG typically or frequently drips or spills.

Covered conveyance devices shall be used in order to transport FOG without spilling.

FOG containers shall be emptied or removed by qualified grease haulers pursuant to Section 13.16.810 of this article in a manner to avoid accidental or incidental spills. "Spill kits" (e.g., absorbent materials) shall be created and shall be well marked and readily accessible in the event a spill does occur.
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(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.830 - Food service establishment employee training.

Employees of all FSEs existing as of the effective date of this article shall be trained to implement kitchen FOG disposal BMPs within ninety (90) calendar days of the effective date of this article. New employees shall be trained within one week of employment. All employees shall receive refresher training on an annual basis. Training shall be documented and employee signatures retained indicating each employee's attendance and understanding of the practices reviewed. Training records shall be available for review at any reasonable time by the FOG control program manager, Shasta County Department of Environmental Health, or their designees. Training shall be completed and documented in the following areas:

Overview of the requirements and recommendations of this article. Employees must have a general knowledge of the function of a grease trap and/or interceptor. Training shall also include instruction on the physical location(s) of the FOG removal device(s), their capacities and the drains and fixtures that are connected to them.

How to "dry wipe/scrape" pots, pans, dishware and work areas before washing to remove FOG.

How to properly dispose of garbage, food waste and solids in trash bins or containers to prevent leaking and odors.

The location and use of absorption products to clean under fryer baskets and other locations where FOG may be spilled or accumulated.

How to properly dispose of FOG from cooking equipment into a FOG receptacle such as a barrel or drum without spilling.
(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.840 - Recordkeeping requirements.

The following records shall be maintained for no less than five years and the FSE shall make them available to the FOG control program manager, Shasta County Department of Environmental Health, or their designees:

For FSEs with grease traps or grease interceptors, the following must be documented:

Dates cleaned.

Dates and nature of maintenance or repair activities.

Copies of records and manifests of grease hauling activities, which will include:

Name of hauling company.

Name and signature of operator performing the pump-out/hauling.

Documentation of full pump-out with volume of water and FOG removed from grease interceptors.

Documentation of volume of stored grease hauled from grease traps.

Documentation of the level of floating FOG and settled solids for grease interceptors (to determine if volume exceeds twenty-five (25%) percent of the total depth of the grease removal equipment).

Documentation if repairs to the grease interceptor or trap are required.

Identification of the facility where the qualified waste hauler is planning to dispose of the waste.

Records of sampling data and/or sludge height monitoring for FOG and solids accumulation in the grease interceptors.

Records of any spills and/or cleaning of the lateral or sewer system. Receipts shall be retained for sewer lateral cleaning or inspection services provided by contractors. 190
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A record or logbook of kitchen BMPs being implemented including employee training as described in Section 13.1 article.

Any other information deemed appropriate by the FOG control program manager to ensure compliance with this article and the FOG control program.
(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.850 - Compliance inspections.

The FOG control program manager, development services director, Shasta County Department of Environmental Health, or their designees may conduct periodic inspections of FSEs to determine compliance with this article. Inspections may be unannounced, and will occur during regular business hours. FSE operators shall make all FOG disposal records maintained per Section 13.16.840 of this article available to the individual or agency completing the inspection. (Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.860 - Monitoring and reporting of conditions requirements.

The FOG control program manager may require periodic reporting of the status of implementation of kitchen BMPs in accordance with the FOG control program.

If previous visual monitoring completed by the city has revealed an accumulation of FOG, the FOG control program manager may require additional visual monitoring at the sole expense of the FSE to observe the actual conditions of the FSE's sewer lateral and sewer lines downstream.

The FOG control program manager may require reports for self-monitoring of FOG characteristics of the FSE needed for determining compliance with any conditions or requirements of this article and the FOG control program. The FOG control program manager shall approve monitoring reports of the analyses of sewage constituents and FOG characteristics. Failure by the FSE to perform any required monitoring or to submit monitoring reports required by the FOG control program manager constitutes a violation of this article. The FSE shall be responsible for any and all expenses of the city in undertaking such monitoring analyses and preparation of reports required of the FSE.
(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.870 - Illicit discharge notication requirements.

In the event a FSE is unable to comply with this article and/or the FOG control program due to a breakdown of equipment, accidents, or human error, or if the FSE has reasonable belief that its discharge will violate this article and/or the FOG control program, the FSE or its representative shall immediately notify the FOG control program manager by telephone at the telephone number listed on the FOG program notice.

Confirmation of this notification shall be made in writing to the FOG control program manager no later than five working days from the date of the incident at the address listed in the FOG program notice. The written notification shall state the date of the incident, the reasons for the discharge or spill, what steps were taken to immediately correct the problem, and what steps are being taken to prevent a recurrence.

Such notification shall not relieve the FSE of any expense, loss, damage or other liability that may be incurred as a result of damage or otherwise arising out of a violation of this article or any other section of the Shasta Lake Municipal Code (SLMC) or other applicable law.
(Ord. No. 12-226, § 1(3), 8-7-2012)

13.16.880 - Enforcement of the FOG control program.
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11/11
Any FSE found to be in violation of any of the requirements set forth in this article is guilty of an infraction and subject to penalty per SLMC Section 13.16.630. If necessary, any FSE shall correct any conditions resulting in the violation per SLMC Section

13.16.640. The FOG control program manager will provide written notification of violations and meet with owners of property or their representatives on the site to discuss the exact locations of the observed violations per SLMC Section 13.16.650.

Violations occurring at FSEs which are operating under a waiver or variance may result in a requirement to install a grease interceptor or grease trap. Violations resulting from the operation of existing grease traps or grease interceptors may result in a compliance schedule for modifications to those devices, or required implementation of more stringent maintenance requirements.

The city building division shall issue a building permit for any necessary improvements and conduct an inspection to ensure that the proper corrections have been made.
(Ord. No. 12-226, § 1(3), 8-7-2012)
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CITY OF SHASTA LAKE

DEPARTMENT OF PUBLIC WORKS

NEEDS YOU TO KEEP
YOUR PIPES RUNNING FREE!!!
Fats, cooking oils, and grease are great for cooking but they also clog drain pipes and cause sewer pipes to back up AFFECTING YOU AND YOUR WALLET!
Cool down fats, oils, and greases left in cookware and pour into a can, NOT the drain! Dispose of the can in the trash when cooled.

Wipe fats, oils, and greases off of cookware with a paper towel before washing.

FATS
OILS

GREASES
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City of Shasta Lake
4477 Main Street, Shasta Lake, CA 96019
530.275.7448
11-17-2025
To: All Food Service Establishments Operating a Grease Trap or Grease Interceptor Subject: Fats, Oils, and Grease (FOG) Program Compliance Requirements Dear Business Owner/Operator,
The City of Shasta Lake is providing this formal notice to all Food Service Establishments (FSEs) regarding the requirements of the City’s Fats, Oils, and Grease (FOG) Control Program. This program, established under Article VII of the City’s Sewer Service System Ordinance, is designed to prevent blockages, protect public health, and reduce the risk of sanitary sewer overflows.

Purpose of the FOG Program
Fats, oils, and grease from food preparation can solidify in sewer pipes and cause system blockages. To safeguard the City’s wastewater collection and treatment system, all FSEs are required to follow the regulations governing grease traps, grease interceptors, maintenance practices, employee training, and waste-oil handling.

Grease Trap/Interceptor Requirements
All businesses operating a grease control device must ensure the following:
• Grease interceptors must be pumped and fully cleaned at least once every 90 days, or more frequently if the 25% capacity rule is exceeded.
• Grease traps must be cleaned no less than weekly and inspected monthly. • FOG and solids must not exceed 25% of total depth in any interceptor. • Only licensed grease haulers may remove and transport accumulated grease. • Cooking oil may not be discharged into any drain and must be stored in approved recycling containers.

Operational Responsibilities
Food service businesses are required to:
• Prevent discharge of FOG at levels that could obstruct the sewer system. • Avoid use of food grinders and unapproved additives or detergents intended to emulsify grease. • Maintain all grease control devices in proper working order. • Notify the City immediately of any spills, equipment failures, or conditions that may lead to a violation. 196
Kitchen Best Management Practices
To ensure compliance, all FSEs must implement the following BMPs:
• Dry-wipe and scrape cookware prior to washing.
• Use drain screens on all sinks in food preparation areas. • Properly store and recycle all used cooking oil.
• Dispose of food waste directly into trash containers, never into sinks or floor drains. • Keep exhaust filters, floors, and food-prep areas clean to reduce grease accumulation.

Recordkeeping Requirements
All grease pump-outs, cleaning records, manifests, training logs, maintenance activities, and any related documentation must be retained for a minimum of five years and made available to the City upon request.

Inspections and Enforcement
City staff may conduct unannounced inspections during regular business hours to verify compliance. Failure to follow FOG Program requirements may result in notices of violation, mandatory corrective actions, installation or upgrade of grease control devices, and/or enforcement measures consistent with the Shasta Lake Municipal Code.

Changes in Operations
If your business plans to remodel, expand, or increase food preparation activities, you must notify the City at least 60 days in advance, as operational changes may affect grease-control requirements.

The City of Shasta Lake appreciates your cooperation in helping protect our wastewater infrastructure and the environment. If you have questions about your grease trap, interceptor requirements, BMPs, or recordkeeping, please contact:

Stephen Rickel, Wastewater Superintendent
(530) 275-7488
[email protected]
Thank you for your continued partnership.
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Appendix F
Water Quality Monitoring Program
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Water Quality Monitoring Program Plan
February 2015
Water Quality Monitoring – Key Elements
 Trigger for Sampling. Water quality sampling must be performed for sanitary sewer overflows (SSOs) that are 50,000 gallons or greater and reach a surface water.  Safety and Access. Water quality sampling should only be performed if it is safe to do so and access to the surface water is not restricted. Unsafe conditions include, but are not limited to, heavy rains, steep hillsides, and fog/visibility issues. When sampling is not possible, details of the situation will be recorded in the certified Category 1 SSO Report and the SSO Technical Report submitted to the CIWQS Online SSO Database.  When to Sample. Sampling must be performed (when and if it is safe to do so) within 48 hours of the City of Shasta Lake (City) becoming aware of an SSO that resulted in 50,000 gallons or greater being spilled to a surface water. All of the surface waters located within City boundaries are defined by the United States Geological Survey (USGS) as intermittent, which means that they normally cease flowing for weeks or months each year. Therefore, sampling shall be conducted when an appreciable surface flow is observed in the associated waterway. Water quality sampling should not interfere with stopping or recovering the SSO. Figure A-1, found in Appendix A, shows the surface waters that are located within the City boundaries according to USGS. The associated Table A-1 lists the surface waters with known names that are numbered on Figure A-1.
 Where to Sample. Sampling should account for spill travel time in surface water (see Sample Collection Procedure below).
 Required Water Quality Analyses. At a minimum, analyze for ammonia and appropriate bacterial indicators per the RWQCB Basin Plan (see Sampling Parameters below).

Water Quality Sampling - Protocol
SSO Sample Collection Kit Inventory:
 Cooler
 Ice Packs (stored in freezer)
 3 sample bottles labeled A (for ammonia analyses)
 3 sample bottles labeled B (for bacteria indicator analyses)  3 sample bottles labeled C (for pH, temperature, and dissolved oxygen analyses)  3 secondary containers (for transfer of sample to A-labeled sample bottles)  Safety gloves
 Safety glasses
 Sodium thiosulfate tablets (to be used when collecting bacteria samples)  Paper towels
 Quart bags
 Gallon bags
 Thermometer / pH meter
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 HACH Dissolved Oxygen Meter Product #2968800 (or approved equal)  Floating object
 Measuring tape
 Stopwatch
 Pen/Pencil
 Basic Laboratory Inc. Chain of Custody Form(s)
Sampling Parameters:
 Ammonia
 Total Coliform
 Fecal Coliform
 Dissolved Oxygen
 pH
 Temperature
Sampling Locations (further details on location provided in subsequent sections):
 “Upstream” of SSO
 Immediate vicinity where SSO enters water body (“source”)  “Downstream” of SSO
Sample Collection Procedure:
1) If possible, determine the point that the SSO entered the waterway and photograph this location (include a reference point in the photo, i.e. an immovable part of the terrain that would allow someone to easily identify where the SSO entrance point is located by looking for the reference point in the photo). 2) If sampling is performed after the SSO has stopped, estimate SSO travel time. This may be done by observing or dropping floatable debris or object in the surface water and timing how long it takes to travel over a measured distance (e.g., 100 feet).

Include sections in the surface water where there are bends, bottlenecks, or other characteristics that may slow down the flow. If the first measurement is uncertain, this time estimate may be performed three times, and the values averaged to determine the estimated travel time. The velocity of the water body can then be calculated by dividing the measured distance by the average time. 3) Determine the location where the “source” sample collection will take place by accounting for SSO travel time.
 If the SSO is occurring, the “source” location is the point where the SSO is entering the waterway.
 If the SSO has stopped, calculate the approximate downstream distance from the original SSO location by multiplying the time since the SSO occurred by the estimated velocity. This is the approximate downstream distance from the SSO discharge point to the “source” sampling location.
4) Put on the safety gloves and safety glasses.
5) Upstream Sample Collection: Collect the upstream samples first. Move approximately one hundred feet (100’) upstream of Source location. Label one each of the sample bottles marked “Upstream A”, “Upstream B”, and “Upstream C” with the date and time.
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a. Take a photo of the sample location, including a reference point in the photo. b. Ensure the sampling location is well away from the bank at a point where water is visibly flowing. Take care to avoid sampling debris or scum layer from the surface.
c. Starting with collection of the ammonia sample, remove the lid from one of the unused and clean secondary containers. Fill this container against the direction of water flow while following the instructions of Step 5b. Never dip the “Upstream A” sample bottle into the water. After carefully opening an unused “Upstream A” ammonia sample bottle containing sulfuric acid, slowly transfer the sample from the secondary container to the sample bottle. Due to potential contact with sulfuric acid, a highly corrosive compound, safety glasses and gloves must be worn when sampling for ammonia. Secure the lid of the sample bottle, making sure that no leaking occurs. After drying the outside of the bottle with a paper towel, immediately place it inside a quart bag. Place this quart bag along with two ice packs into a gallon bag. Do not place the ice packs inside of the quart bag that holds the sample bottle. Place the sample in the cooler after collection. d. Moving on to collection of the bacteria sample, remove the lid from an unused “Upstream B” bacteria sample bottle and confirm that a sodium thiosulfate preservative tablet is inside. Fill the bottle against the direction of water flow while following the instructions of Step 5b. Secure the lid of the sample bottle, making sure that no leaking occurs. After drying the outside of the bottle with a paper towel, immediately place it inside a quart bag. Place this quart bag along with two ice packs into a gallon bag. Do not place the ice packs inside of the quart bag that holds the sample bottle. Place the sample in the cooler after collection.
e. Moving on to the last set of samples for pH and dissolved oxygen, remove the lid from an unused “Upstream C” sample bottle. Fill the bottle against the direction of water flow while following the instructions of Step 5b. Use the thermometer to measure the temperature of the “Upstream C” sample three times and record the results. Use the dissolved oxygen meter to measure the concentration of dissolved oxygen in the “Upstream C” sample and record the results. Secure the lid of the sample bottle, making sure that no leaking occurs. After drying the outside of the bottle with a paper towel, immediately place it inside a quart bag.

Place this quart bag along with two ice packs into a gallon bag. Do not place the ice packs inside of the quart bag that holds the sample bottle. Place the sample in the cooler after collection.
6) Source Sample Collection: Collect the “source” samples next. Move approximately ten feet (10’) downstream of the Source location. Label one each of the sample bottles marked “Source A”, “Source B”, and “Source C” with the date and time.

Follow steps 5a-e for sampling at the Source location, using appropriately marked bottles “Source A”, “Source B”, and “Source C”.
7) Downstream Sample Collection: Lastly, collect the downstream sample. Move one hundred feet (100’) downstream of the source location. Label one each of the sample bottles marked “Downstream A”, “Downstream B”, and “Downstream C” with the date and time. Follow steps 5a-e for sampling at the Downstream location, using appropriately marked bottles “Downstream A”, “Downstream B”, and “Downstream C”.
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8) Complete the Basic Laboratory Inc. Chain of Custody (COC) form. 9) Transport the cooler containing the samples and the completed COC form to Basic Laboratory, Inc. as soon as possible after first sample collection. The facility is located at 2218 Railroad Avenue, Redding, California 96001. The parameter with the shortest holding time is bacteria at 6 hours (from sample collection to beginning of analysis), but sample analysis should begin as soon as possible after sample collection.
10) Restock the SSO Sample Collection Kit with the items listed on pages 1 and 2.

Warnings for Sample Collection:
 Avoid Contamination. Make every effort not to touch the sample contents, because the sample containers may contain hazardous chemicals and the sample results may be easily affected by human contamination.
 Deliver Sample to Lab. All samples need to be delivered to the laboratory as soon as possible due to the limited holding time required for maintaining sample integrity.

Water Quality Analyses – Protocols
Laboratory Analyses:

Basic Laboratory Inc. is accredited by the Environmental Laboratory Accreditation Program (ELAP).

Maintenance and Calibration of Monitoring Instruments and Devices:

The SSO Sample Collection Kit is checked by the field crew staff periodically to verify its contents, and the field crew staff replace sample bottles as needed according to their shelf life.

Reporting Requirements
City staff is responsible for submitting water quality monitoring information with the certified Category 1 SSO report in the CIWQS Online SSO Database, which must be submitted within 15 calendar days of the SSO end date.

City staff is responsible for submitting information related to the Technical Report in the CIWQS Online SSO Database, which must be done within 45 calendar days of the SSO end date. The SSO Technical Report must include the following water quality monitoring information:
 Description of all water quality sampling activities conducted  Analytical results and evaluation of the results
 Detailed location map showing all water quality sampling points 203
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Appendix G
FY 2025 – 2030 Capital Projects Budget
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City of Shasta Lake 2025 Wastewater Rate Study
Wastewater Resources Economics
13 Table 2-7: Existing and Proposed Debt Service
Line Debt Service FY 2025 FY 2026 FY 2027 FY 2028 FY 2029 FY 2030 1 Existing Debt Service
2 SRF Loan - Principal $404,882 $411,765 $418,765 $425,884 $433,124 $440,487 3 SRF Loan - Interest $222,704 $215,821 $208,821 $201,702 $194,462 $187,099 4 Subtotal $627,586 $627,586 $627,586 $627,586 $627,586 $627,586 5 6 Proposed Debt Service
7 Proposed FY 2027 Loan $0 $0 $443,847 $443,847 $443,847 $443,847 8 Subtotal $0 $0 $443,847 $443,847 $443,847 $443,847
9 10 Total - Debt Service $627,586 $627,586 $1,071,433 $1,071,433 $1,071,433 $1,071,433

2.5 CAPITAL IMPROVEMENT PLAN

CAPITAL IMPROVEMENT PROJECTS
Table 2-8 shows the City’s six-year CIP; project costs are inflated by 5% per year starting in FY 2027.

Table 2-8: Capital Improvement Projects
Line Capital Improvement Projects FY 2025 FY 2026 FY 2027 FY 2028 FY 2029 FY 2030 1 Wastewater Rate Study $50,000 $0 $0 $0 $0 $0
2 Infiltration & Inflow Study $75,000 $0 $0 $0 $0 $0
3 LS3 & LS5 Force Main $0 $0 $7,350,000 $0 $0 $0
4 WWTP Shade Structure for
Filter/UV $100,000 $0 $210,000 $0 $0 $0
5 WWTP Bar Screen
Rehabilitation $30,000 $0 $0 $0 $0 $0
6 WWTP HVAC Replacement $40,000 $0 $0 $0 $0 $0
7 Wastewater Collection System
Cleaning & CCTV Phase 1 $550,000 $0 $0 $0 $0 $0
8 Wastewater Collection System
Cleaning & CCTV Phase 2 $0 $450,000 $0 $0 $0 $0
9 Water Effects Ration -
Translator Study $150,000 $0 $0 $0 $0 $0
10 WWTP Scum Trough Mixers $0 $75,000 $0 $0 $0 $0
11 Wastewater Master Plan
update (2026-2036) $0 $200,000 $0 $0 $0 $0
12 Summit City Septic to Sewer
Design & Environmental $0 $0 $2,100,000 $0 $0 $0
13 Zinc Mitigation Design $0 $0 $1,575,000 $0 $0 $0
14 Lift Station 2 - Rehabilitation $0 $0 $0 $551,250 $0 $0 15 Wastewater Improvements
2028 (Project TBD) $0 $0 $0 $0 $578,813 $607,753
16 Total - Capital Projects
(Inflated) $995,000 $725,000 $11,235,000 $551,250 $578,813 $607,753 206
City of Shasta Lake 2025 Wastewater Rate Study
Wastewater Resources Economics
14 CAPITAL FINANCING PLAN
Table 2-9 shows the capital financing plan. The City is seeking grant funding for 50% of the Force Main project (Line 3 in Table 2-8) and 100% grant funding for the Summit City Septic and Zinc Mitigation projects (Lines 12 and 13 in Table 2-8). The total projected grant funding is $7 million for the three projects in FY 2027 (Line 1). The proposed short-term loan will fund $3.6 million in capital projects in FY 2027 (Line 2). All other project costs will be funded by wastewater rates or reserves (Line 3).

Table 2-9: Capital Financing Plan
Line Capital Financing Plan FY 2025 FY 2026 FY 2027 FY 2028 FY 2029 FY 2030 1 Grant Funded CIP $0 $0 $7,000,000 $0 $0 $0
2 Debt Funded CIP $0 $0 $3,600,000 $0 $0 $0
3 Rate Funded CIP $995,000 $725,000 $635,000 $551,250 $578,813 $607,753 4 Total - Capital Financing
Plan $995,000 $725,000 $11,235,000 $551,250 $578,813 $607,753

2.6 FINANCIAL POLICIES

RESERVE POLICY
The City’s current reserve policy maintains cash on hand to meet short-term cash imbalances, to execute CIP projects, and to cover unexpected repairs.

The City currently has an adopted reserve policy that consists of the following components:
 Operating Reserve Target: 5% of annual operating expenses  Capital Projects Reserve Target: $500,000
WRE proposes several revisions to the City’s current reserve policy to be more in line with the City’s operation and risk profile as well as industry standards.  Operating Reserve Target: 25% of annual operating expenses  Capital Reserve Target: 50% of five-year average rate-funded CIP costs  Emergency Reserve Target: Net replacement cost of a major asset ($100,000) The reserve target for the study period ranges from approximately $1.2 to $1.3 million in the City’s reserve funds.

DEBT COVERAGE REQUIREMENT
The City’s current debt coverage requirement is 110% of annual debt service. To meet coverage requirements, net revenues (revenues less operating expenses) must be 110% or more of annual debt service. This requirement excludes the proposed short-term loan of $3.6 million. 207
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Appendix H
SSMP Change Log
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Date SSMP Element Description of Change or Revision
Change
Made By
08/18/09 General Initial SSMP Adoption - CC 09-82 JG
02/01/11 Various Standardization on Flygt Pumps for Lift Stations JT 02/24/12 General 2010-2011 SSMP Performance Review. CC Presentation by City Manager
JT
02/24/12 Element IV Deleted use of MS Access forms for work order processing.

Continuing to use existing work order process at request of City staff.

JT
02/24/12 Element IV Proposed data collection sheets for lift stations in SSMP replaced with tracking sheets being used at lift stations
JT
02/24/12 Element IV Modified GIS tracking fields to include only hot lines and hot-hot lines (hydroflushing). No need for additional tracking for root and grease issues. Change to be implemented once wastewater GIS is updated.

JT
02/24/12 Element VII FOG discharge permits eliminated, as they are not needed. JT 02/24/12 Element IX Eliminated GIS tracking of SSOs, due to the few number of SSOs experienced by the City. Tracking via CIWQS SSO Database instead.

JT
08/07/12 Element VII FOG ordinance adopted by City Council and inserted into SSMP. JT 04/07/14 General 2012-2013 SSMP Performance Review. Written audit report provided directly to City Council.

JT
04/07/14 Various Adjusted dates of GIS implementation throughout SSMP, due to not having anyone with GIS capability employed at the City.

JT
04/07/14 Element IV CCTV completion date modified to reflect completion of Citywide CCTV project scheduling in FY 14-15 and FY 15-16
JT
04/07/14 Element VII FOG filing system date changed to 'as needed', due to the few number of FSEs. Task to be completed as needed.

JT
04/07/14 Element VII Elimination of FOG discharge permits finalized with adoption of FOG program ordinance.

JT
04/07/14 Element VII Elimination of GIS tracking of permitted FSEs, due to the low number of FSEs within the City.

JT
04/07/14 Element VII Changed completion date of FSE FOG control inspections to 'as needed'.

JT
04/07/14 Element VIII Schedule date for completing sewer improvements change to 'ongoing' to reflect update of Wastewater Master Plan in FY 15-16.

JT
04/07/14 Element VIII Schedule date for completing CCTV inspections changed to reflect completion of Citywide CCTV project scheduling in FY 14-15 and FY 15-16.

JT
04/07/14 Element VIII Schedule date for completing I/I reduction project changed to 'pending' to reflect completion of Citywide CCTV project scheduling in FY 14-15 and FY 15-16 and the Wastewater Master Plan in FY 15-16.

JT
SSMP Change/Record Log
210
11/23/14 General SSMP Gap Analysis and Overview Audit completed. Comments to be integrated into revised SSMP in 2015.

JT
05/19/15 General Revised SSMP Adoption - CC 15-35 JT
02/01/16 General 2014-2015 SSMP Performance Review. Written audit report provided directly to City Council. No changes recommended.

JT
01/22/18 General 2016-2017 SSMP Performance Review. Written audit report provided directly to City Council. No changes recommended.

JT
05/03/2019 General SSMP Overview Audit completed. Comments to be integrated into revised SSMP in 2020.

JT
01/08/20 General 2018-2019 SSMP Performance Review. Written audit report provided directly to City Council. No changes recommended, but CC was notified that a revised SSMP would be brought before them for recertification in 2020.

JT
08/06/20 General SSMP heavily revised to both reflect 5-year audit comments and to mirror City of Morgan Hill's SSMP, both prepared by Paul Causey.

Revised SSMP adopted by City Council on 08/04/20.

JT
1/11/2022 Element II SSMP modified to reflect staffing changes WB 7/15/2025 Element II SSMP modified to reflect staffing changes WB 7/15/2025 Element X SSMP Audit denoted upcoming SSMP update required by Order WQ 2022-0103-DWQ
WB
12/31/2025 General SSMP revised to comply with Order WQ 2022-0103-DWQ WB 211

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