4/28/2022
DIVERSITY, EQUITY & INCLUSION SURVEY
CONDUCTED FOR THE
CITY OF SIGNAL HILL
PRESENTED BY
TIMOTHY MCLARNEY PH.D.
Attachment A
2 oConducted January 12th to January 31st, 2022
oSample: 704 residents in the City of Signal Hill
oMixed-Method approach
oRecruited via mail, email, text and phone
oData collection via phone and online
oEnglish, Spanish, Khmer & Korean
o16-minute average
oMargin of error: ± 3.6%
METHODOLOGY OF STUDY
3 SAMPLE & POPULATION COMPARISON
2019 Census/ACS
Estimates
Sample of 704
Residents
Age
18 to 24 years 9% 9%
25 to 34 years 23% 24%
35 to 44 years 17% 18%
45 to 54 years 18% 18%
55 to 64 years 17% 16%
65 years and over 16% 15%
Home Ownership
Own 52% 52%
Rent 48% 48%
Gender
Male 46% 50%
Female 54% 50%
Race/Ethnicity
Latino / Hispanic 32% 32%
Asian American 25% 22%
African American / Black 11% 13%
Caucasian / White 29% 30%
Mixed or other 3% 3%
Household Income
Less than $25,000 17% 14%
$25,000 to less than $50,000 15% 14%
$50,000 to less than $75,000 18% 14%
$75,000 to less than $100,000 11% 11%
$100,000 to less than $150,000 21% 23%
$150,000 or more 19% 24%
4 QUALITY OF LIFE
Very poor
0.0 Not sure
0.2 Poor
2.4 Fair
16.5 Excellent
21.8 Good
59.1 5
QUALITY OF LIFE
BY YEARS IN SIGNAL HILL & AGE
20.0 30.8 27.7
17.2 19.2 23.1 21.1 26.9
61.1 49.6 49.1
61.1 58.8
59.5 61.3
63.1 Excellent 18.8 22.2 20.1
15.1 59.2
64.0 Good 60.1
64.2 0
10 20
30 40
50 60
70 80
90 100
Less than
1 1 to 4 5 to 9 10 to 14 15 to 19 20 or
more
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or
older
Years in Signal Hill (Q1) Age (QD2)
% Respondents
6 QUALITY OF LIFE
BY ETHNICITY, CHILD IN HSLD, HOME OWNERSHIP & GENDER
31.5 24.5 21.5 22.9 20.7 21.2 22.8
58.7 50.6 61.8 61.9
56.9 61.4 58.7
Excellent
22.8 21.4 25.6 19.9
Good
54.8 67.4 61.6
53.8 0
10 20
30 40
50 60
70 80
90 100
Latino /
Hispanic
Asian
American
African
American
Caucasian /
White
Mixed or
other
Yes No Own Rent Male Female
Ethnicity (QD6) Child in Hsld (QD3) Home Ownership Status (QD4)
Gender (QD1)
% Respondents
7 QUALITY OF LIFE
BY HSLD INCOME, DIFFICULTY OBTAINING SERVICES, &
NEIGHBORHOOD SAFETY
19.2 21.0
7.9 27.8
10.8 28.1
9.5 61.1 61.2
63.0 58.1
61.6 62.0
51.4 Excellent
22.8 29.5
12.4 29.3
Good
53.4 59.4
61.7 56.2
0 10
20 30
40 50
60 70
80 90
100
Less than
$25K
$25K to
$49K
$50K to
$74K
$75K to
$99K
$100K to
$149K
$150K or
more
Yes No Not sure Safe Unsafe
Hsld Income (QD7) Hsld Difficulty Obtaining Services,
Items, Amenities (Q7)
Perception of
Neighborhood Safety
(Q10)
% Respondents
8 CHANGES TO IMPROVE CITY
13.1 12.0
11.4 11.0
10.1 8.8
8.2 6.0
5.9 5.1
5.1 4.4
3.7 3.0
2.5 2.2
2.2 1.8
4.8 5.4
0 5 10 15
Improve public safety, reduce crime
Improve shopping, dining opportunities
Not sure / Cannot think of anything
Clean-up, beautify City
Address homeless issues
No changes needed / Everything is fine
Improve, maintain infrastructure, streets, roads
Enforce City codes
Provide more police presence, funding
Enforce traffic laws
Improve parks, recreation
Provide more affordable housing
Address parking issues
Provide more community events, activities for all ages
Address environmental issues, disaster preparedness
Reduce, limit growth, density
Stop oil drillings, less fracking
Reduce traffic congestion
Improve Council, resident-City communication
Add, improve street lighting
% Respondents
9 OVERALL SATISFACTION
Somewhat
satisfied
47.9 Very satisfied
37.1 Somewhat
dissatisfied
6.8 Very
dissatisfied
3.4 Prefer not to
answer
0.2 Not sure
4.7 10
OVERALL SATISFACTION
BY YEARS IN SIGNAL HILL & AGE
47.3 44.3 39.8 33.1 32.9 31.7 38.3
49.6 34.6 46.9
42.0 47.1 44.6
55.5 54.2
42.1 Very
satisfied
23.5 36.5 35.4 32.5
Smwt
satisfied
55.0 47.3 51.7 49.8
0 10
20 30
40 50
60 70
80 90
100
Less than 1 1 to 4 5 to 9 10 to 14 15 to 19 20 or more 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Years in Signal Hill (Q1) Age (QD2)
% Respondents
11 OVERALL SATISFACTION
BY ETHNICITY, CHILD IN HSLD, HOME OWNERSHIP & GENDER
23.7 35.3 36.8 39.0 35.3 38.4 37.2
70.3 47.5 48.4 48.6
46.4 48.5 47.7
41.7 43.9
32.7 Very
satisfied
33.6 52.4
46.8 49.9
Smwt
satisfied
41.9 0
10 20
30 40
50 60
70 80
90 100
Latino /
Hispanic
Asian
American
African
American
Caucasian /
White
Mixed or
other
Yes No Own Rent Male Female
Ethnicity (QD6) Child in Hsld (QD3) Home Ownership Status (QD4)
Gender (QD1)
% Respondents
12 OVERALL SATISFACTION
BY HSLD INCOME, DIFFICULTY OBTAINING SERVICES, &
NEIGHBORHOOD SAFETY
32.7 37.3
27.1 44.9
17.6 44.8
20.9 49.7 48.4
49.2 45.6
56.7 45.8
51.5 38.9
25.9 51.5 Very
satisfied
33.9 42.4
56.2 56.3
Smwt
satisfied
41.4 0
10 20
30 40
50 60
70 80
90 100
Less than
$25K
$25K to
$49K
$50K to
$74K
$75K to
$99K
$100K to
$149K
$150K or
more
Yes No Not sure Safe Unsafe
Hsld Income (QD7) Hsld Difficulty Obtaining Services, Items, Amenities (Q7)
Perception of
Neighborhood Safety
(Q10)
% Respondents
13 RATING ACCESS TO ITEMS, SERVICES & AMENITIES
36.3 25.6
26.5 31.4
27.0 22.4
19.6 20.6
18.9 16.0
15.7 12.9
41.1 50.4
46.6 41.5
42.7 43.5
40.5 38.0
36.5 36.3
32.2 23.8
15.3 14.5
20.5 20.0
21.2 22.9
22.8 29.1
27.3 28.9
28.7 26.5
4.9 5.9
4.5 5.0
6.2 8.1
11.6 9.1
12.3 11.5
16.1 24.1
2.3 3.6
1.8 2.1
2.9 3.2
5.5 3.3
5.0 7.2
7.3 12.6
0 10 20 30 40 50 60 70 80 90 100
Parks, open spaces, places for recreation
Education
Healthy foods
Health insurance
Healthcare
Transportation
High speed internet
Social services
Employment and job opportunities
Childcare services
Housing or rental assistance
Places to garden
% Respondents Who Provided Opinion
Excellent Good Fair Poor Very poor
14 RATING ACCESS TO ITEMS, SERVICES & AMENITIES
BY CHILD IN HSLD, HOME OWNERSHIP & OVERALL
SATISFACTION
Child in Hsld (QD3)
Home Ownership
Status (QD4)
Overall Satisfaction
(Q4)
Yes No Own Rent Satisfied Dissatisfied
Parks, open spaces, places for recreation 77.6 76.9 81.2 55.0 72.6 78.3 Education 72.9 79.3 79.5 57.3 67.7 81.7
Healthy foods 70.9 77.3 74.9 59.7 72.9 72.4
Health insurance 81.6 65.7 76.9 46.3 68.9 73.8
Healthcare 76.0 63.8 73.9 37.8 65.3 70.8
Transportation 67.9 64.0 69.6 46.5 63.2 65.4
High speed internet 62.2 58.3 62.5 48.1 59.3 59.4
Social services 60.1 57.4 64.7 28.2 57.9 59.1
Employment and job opportunities 62.4 48.5 59.6 30.4 50.6 56.3 Childcare services 47.2 54.1 57.5 33.4 54.5 45.7
Housing or rental assistance 57.0 42.7 52.8 26.9 44.7 47.4 Places to garden 37.5 33.7 40.4 18.3 30.5 39.6
15 RATING ACCESS TO ITEMS, SERVICES & AMENITIES
BY ETHNICITY
Ethnicity (QD6)
Latino /
Hispanic
Asian
American
African
American
Caucasian /
White
Mixed or
other
Parks, open spaces, places for recreation 73.7 77.9 83.1 78.9 80.5 Education 72.7 78.2 79.5 82.2 74.7
Healthy foods 73.0 74.6 70.6 75.4 60.2
Health insurance 65.4 75.8 78.0 80.6 82.8
Healthcare 65.3 74.9 69.5 73.3 65.2
Transportation 59.6 69.2 75.0 67.0 78.9
High speed internet 56.5 61.4 54.3 66.7 55.2
Social services 54.1 63.2 61.4 64.3 55.4
Employment and job opportunities 47.3 56.3 64.7 61.6 79.5 Childcare services 48.7 52.5 62.9 53.4 75.6
Housing or rental assistance 43.4 46.3 64.5 51.6 50.5
Places to garden 35.2 36.8 43.4 37.5 34.2
16 RATING ACCESS TO ITEMS, SERVICES & AMENITIES
BY HSLD INCOME
Hsld Income (QD7)
Less than
$25K
$25K to
$49K
$50K to
$74K
$75K to
$99K
$100K to
$149K
$150K or
more
Parks, open spaces, places for recreation 62.1 88.7 78.0 77.9 78.7 78.3 Education 75.9 92.6 73.0 73.9 73.5 68.2
Healthy foods 75.0 78.6 69.6 76.9 72.7 71.1
Health insurance 59.9 65.8 74.5 72.3 79.8 75.7
Healthcare 58.2 70.5 69.1 66.8 74.1 73.8
Transportation 62.5 77.0 56.9 65.6 66.6 66.7
High speed internet 59.1 66.6 44.4 70.1 61.9 61.4
Social services 45.4 68.3 54.9 66.2 60.8 62.1
Employment and job opportunities 41.5 55.4 34.0 52.2 64.1 72.0 Childcare services 41.0 74.1 49.7 50.3 48.1 47.9
Housing or rental assistance 34.8 48.5 42.8 43.2 68.3 51.8 Places to garden 33.7 50.3 32.0 50.0 35.9 33.3
17 OPINION OF NEIGHBORHOOD ISSUES
31.3 26.7
16.4 21.9
21.6 18.9
11.6 10.1
6.1 27.3
22.2 30.8
23.5 21.6
22.3 18.9
16.8 15.3
3.7 21.8
24.5 28.3
29.6 22.1
23.4 27.3
26.3 29.1
10.6 18.3
23.9 19.1
23.1 32.1
34.8 41.2
41.6 45.9
55.9 1
3 2
3 1
1 3
3 5.4
5.1 27.2
0 10 20 30 40 50 60 70 80 90 100
Speeding vehicles
Homelessness
Crime
Litter
Not enough parking spaces
Excessive noise
Traffic congestion
Landscapes, buildings not properly
maintained
Graffiti
Home-based businesses
% Respondents
Big problem Moderate problem Small problem Not a problem Not sure/Prefer not to answer 18 OPINION OF NEIGHBORHOOD ISSUES
BY AGE
Age (QD2)
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64
65 or
older
Speeding vehicles 46.8 28.2 29.9 28.3 37.0 27.4
Homelessness 33.5 21.3 31.8 28.1 29.0 19.0
Litter 30.6 25.4 21.2 22.4 19.7 17.7
Not enough parking spaces 32.5 17.3 17.6 21.2 25.5 19.8 Excessive noise 22.3 20.4 17.5 14.1 21.5 17.7
Crime 18.2 17.0 20.6 13.6 18.4 11.7
Traffic congestion 25.3 10.7 11.7 6.6 11.0 11.2
Landscapes, buildings not properly maintained 22.3 8.1 12.6 7.6 10.5 5.3 Graffiti 15.2 4.1 5.7 5.2 6.7 4.8
Home-based businesses 12.2 4.1 0.6 0.0 1.7 1.0
19 OPINION OF NEIGHBORHOOD ISSUES
BY YEARS IN SIGNAL HILL
Years in Signal Hill (Q1)
Less
than 1 1 to 4 5 to 9 10 to 14 15 to 19
20 or
more
Speeding vehicles 13.6 13.6 29.3 32.1 34.9 36.1
Homelessness 20.2 20.2 31.5 27.5 20.1 30.4
Litter 18.4 18.4 18.1 17.5 19.1 27.7
Not enough parking spaces 14.0 14.0 21.9 21.5 24.9 24.3 Excessive noise 14.3 14.3 20.4 18.7 16.8 16.0
Crime 7.1 7.1 16.7 14.7 8.8 22.0
Traffic congestion 3.2 3.2 7.6 14.7 12.9 14.0
Landscapes, buildings not properly maintained 10.6 10.6 5.1 8.0 12.8 11.3 Graffiti 0.0 0.0 5.1 2.8 8.1 10.2
Home-based businesses 0.0 0.0 0.9 0.0 6.4 1.7
20 OPINION OF NEIGHBORHOOD ISSUES
BY GENDER, CHILD IN HSLD, HOME OWNERSHIP & OVERALL
SATISFACTION
Gender (QD1)
Child in Hsld
(QD3)
Home Ownership
Status (QD4)
Overall
Satisfaction (Q4)
Male Female Yes No Own Rent Satisfied
Dissatisfie
d
Speeding vehicles 29.6 32.8 42.0 26.9 27.9 34.2 30.6 41.4 Homelessness 26.3 26.9 33.5 24.2 23.4 29.6 25.0 44.8
Litter 23.1 21.1 24.1 21.4 20.7 23.3 19.4 49.1
Not enough parking spaces 20.3 22.5 24.0 20.9 16.3 27.3 19.5 43.8 Excessive noise 17.0 19.3 15.9 20.4 19.0 18.7 15.1 49.5 Crime 14.4 17.8 22.3 14.6 14.4 18.7 13.3 45.9
Traffic congestion 12.5 10.2 11.2 10.6 9.3 13.6 9.4 32.3 Landscapes, buildings not properly maintained 9.7 9.5 11.7 9.8 7.5 11.4 6.6 42.3 Graffiti 5.8 5.5 7.9 5.4 4.4 7.6 4.0 25.3
Home-based businesses 0.9 3.5 2.7 2.6 1.2 4.0 1.5 12.5
21 OPINION OF NEIGHBORHOOD ISSUES
BY ETHNICITY & NEIGHBORHOOD SAFETY
Ethnicity (QD6)
Perception of
Neighborhood
Safety (Q10)
Latino /
Hispanic
Asian
American
African
American
Caucasian
/ White
Mixed or
other Safe Unsafe
Speeding vehicles 37.6 32.1 32.7 24.5 11.3 27.5 40.3
Homelessness 31.0 26.0 30.9 21.8 17.3 21.1 39.8
Litter 20.3 29.2 19.1 20.8 6.1 18.3 30.8
Not enough parking spaces 29.3 12.5 27.5 16.8 13.4 16.0 34.3 Excessive noise 18.4 27.2 16.1 14.7 7.6 12.6 32.9
Crime 16.9 17.5 18.0 13.7 21.0 10.9 28.8
Traffic congestion 13.5 12.6 15.5 7.6 3.7 8.2 19.1
Landscapes, buildings not properly maintained 11.9 10.5 9.9 8.8 0.0 5.2 21.2 Graffiti 7.8 5.1 11.2 3.5 0.0 4.1 10.9
Home-based businesses 5.0 0.0 6.4 0.2 3.7 1.5 5.0
22 OPINION OF NEIGHBORHOOD ISSUES
BY HSLD INCOME
Hsld Income (QD7)
Less than
$25K
$25K to
$49K
$50K to
$74K
$75K to
$99K
$100K to
$149K
$150K or
more
Speeding vehicles 43.4 33.0 35.9 20.5 24.5 34.3
Homelessness 38.8 27.5 26.1 27.4 23.9 27.1
Litter 28.1 17.1 23.6 20.0 17.3 27.7
Not enough parking spaces 43.6 20.8 26.9 18.7 18.1 16.6 Excessive noise 33.6 13.7 16.7 8.5 20.9 18.4
Crime 19.5 7.8 14.8 12.2 17.8 20.8
Traffic congestion 23.9 9.7 11.6 3.7 9.2 13.3
Landscapes, buildings not properly maintained 17.4 5.8 10.1 7.2 8.6 9.8 Graffiti 14.7 4.2 3.3 4.4 5.7 4.2
Home-based businesses 10.9 1.5 0.0 0.7 2.7 1.5
23 NEIGHBORHOOD SAFETY
Not sure
1.7 Prefer not to
answer
0.1 Very unsafe
8.0 Somewhat
unsafe
22.6 Very safe
18.8 Somewhat safe
48.7 24
NEIGHBORHOOD SAFETY
BY YEARS IN SIGNAL HILL & AGE
29.7 24.6 20.4 17.0 14.6 21.9 17.6 23.4
41.7 46.0
30.7 52.6 52.8
51.2 53.4 45.6
Very
safe
15.1 13.4 17.9 16.2
Smwt
safe
59.0 38.3
57.0 49.4
0 10
20 30
40 50
60 70
80 90
100
Less than
1 1 to 4 5 to 9 10 to 14 15 to 19 20 or
more
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or
older
Years in Signal Hill (Q1) Age (QD2)
% Respondents
25 NEIGHBORHOOD SAFETY
BY ETHNICITY, CHILD IN HSLD, HOME OWNERSHIP & GENDER
29.1 21.0 18.0 18.9 18.6 25.4
13.1 54.6
43.0 50.9 49.1 49.0
50.4 47.4
17.6 18.6 18.9
Very
safe
19.2 42.7
58.1 53.6 Smwt
safe
44.4 0
10 20
30 40
50 60
70 80
90 100
Latino /
Hispanic
Asian
American
African
American
Caucasian
/ White
Mixed or
other
Yes No Own Rent Male Female
Ethnicity (QD6) Child in Hsld (QD3) Home Ownership
Status (QD4)
Gender (QD1)
% Respondents
26 NEIGHBORHOOD SAFETY
BY HSLD INCOME, OVERALL SATISFACTION & POLICE
INTERACTION IN PAST 3 YEARS
20.6 18.6 19.9
10.9 21.3
12.6 48.3 54.6 52.2
24.4 47.5
54.8 Very
safe
8.1 28.0 21.0 20.4
Smwt
safe
42.5 46.3 49.9
44.6 0
10 20
30 40
50 60
70 80
90 100
Less than
$25K
$25K to
$49K
$50K to
$74K
$75K to
$99K
$100K to
$149K
$150K or
more
Satisfied DissatisfiedYes No
Hsld Income (QD7) Overall Satisfaction (Q4) Police Interaction in Past 3 Years (Q15)
% Respondents
27 AGREEMENT WITH DEI STATEMENTS
63.4 35.6
35.6 36.4
32.5 16.6
24.8 27.5
25.7 21.4
16.6 4.6
22.1 42.7
33.2 31.0
34.3 42.4
32.4 28.5
24.8 23.1
20.5 10.6
3.5 7.7
8.5 8.5
4.8 16.2
14.5 9.1
8.9 9.2
14.1 17.4
7.5 3.6
6.4 9.1
14.5 5.7
5.7 6.5
12.7 41.8
8.3 6.4
19.1 17.7
26.3 15.7
13.9 29.2
34.9 39.8
36.1 25.6
3 2
0 10 20 30 40 50 60 70 80 90 100
Diversity makes our community stronger
My neighbors look out for me
City-sponsored events and activities help residents feel and stay connected We need to do more to appreciate and celebrate our differences The City of Signal Hill welcomes people with diverse backgrounds and perspectives
There is a sense of community in Signal Hill, and I am part of it I have been invited to participate in community events and causes in Signal Hill The City is inclusive in its approach to governing, wants to hear from all individuals and groups
The City treats all residents the same regardless of their color, income, age or identity
Our community’s diversity is well represented among City staff and leadership All neighborhoods receive the same quality of services from the City People like me face discrimination in Signal Hill - we don’t have the same opportunities as others
% Respondents
Strongly agree Smwt agree Smwt disagree Strongly disagree DK/NA 28 AGREEMENT WITH DEI STATEMENTS
BY AGE
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Diversity makes our community stronger 50.0 81.5 64.1 61.4 56.2 58.9 We need to do more to appreciate and celebrate our differences 36.8 45.1 40.7 35.2 33.3 26.7 My neighbors look out for me 34.7 31.7 31.5 34.3 41.1 46.1 City-sponsored events and activities help residents feel and stay connected 37.5 35.3 41.8 28.3 33.8 35.6 City of Signal Hill welcomes people with diverse backgrounds and perspectives 39.6 31.3 28.4 28.0 34.7 36.5 City is inclusive in its approach to governing, wants to hear from all individuals and groups 44.8 24.4 20.0 20.6 36.1 30.6 City treats all residents the same regardless of their color, income, age or identity 33.8 24.8 23.3 16.4 29.2 28.4 I have been invited to participate in community events and causes in Signal Hill 32.5 26.9 19.7 18.7 29.0 25.4 Community’s diversity is well represented among City staff and leadership 34.6 19.1 14.0 16.5 25.5 22.6 There is a sense of community in Signal Hill, and I am part of it 20.2 16.6 16.4 10.5 18.5 18.7 All neighborhoods receive the same quality of services from the City 24.5 16.6 14.7 11.2 17.6 18.7 People like me face discrimination in Signal Hill, we don’t have same opportunities as others 5.1 7.8 5.0 5.1 3.2 1.0 Age (QD2)
29 AGREEMENT WITH DEI STATEMENTS
BY YEARS IN SIGNAL HILL
Years in Signal Hill (Q1)
Less
than 1 1 to 4 5 to 9 10 to 14 15 to 19 20 or more
Diversity makes our community stronger 69.5 75.5 66.5 52.4 57.4 54.1 We need to do more to appreciate and celebrate our differences 57.2 38.5 42.4 30.3 31.2 26.0 My neighbors look out for me 28.8 30.0 41.4 31.9 34.3 43.4 City-sponsored events and activities help residents feel and stay connected 35.0 35.4 30.0 36.9 28.1 44.7 City of Signal Hill welcomes people with diverse backgrounds and perspectives 22.7 27.9 28.5 34.7 36.1 43.0 City is inclusive in its approach to governing, wants to hear from all individuals and groups 14.2 22.1 26.2 27.1 36.9 37.5 City treats all residents the same regardless of their color, income, age or identity 13.4 26.6 21.9 19.2 27.3 38.3 I have been invited to participate in community events and causes in Signal Hill 11.1 22.6 22.1 24.9 33.5 31.8 Community’s diversity is well represented among City staff and leadership 14.9 21.6 15.2 22.2 22.5 29.1 There is a sense of community in Signal Hill, and I am part of it 12.0 15.6 18.0 14.7 11.4 23.0 All neighborhoods receive the same quality of services from the City 8.5 16.5 13.6 19.6 15.2 21.8 People like me face discrimination in Signal Hill, we don’t have same opportunities as others 8.1 6.6 2.8 6.6 1.4 2.6 30 AGREEMENT WITH DEI STATEMENTS
BY ETHNICITY
Latino /
Hispanic
Asian
American
African
American
Caucasian /
White
Mixed or
other
Diversity makes our community stronger 64.8 65.3 69.3 58.6 69.4 We need to do more to appreciate and celebrate our differences 39.3 36.2 49.0 31.0 22.3 My neighbors look out for me 33.5 36.9 46.0 34.4 27.6
City-sponsored events and activities help residents feel and stay connected 38.6 35.2 44.8 28.6 33.9 City of Signal Hill welcomes people with diverse backgrounds and perspectives 31.4 38.1 25.8 33.4 33.0 City is inclusive in its approach to governing, wants to hear from all individuals and groups 31.0 23.6 29.8 26.6 25.6 City treats all residents the same regardless of their color, income, age or identity 29.1 25.7 20.3 24.6 23.2 I have been invited to participate in community events and causes in Signal Hill 26.0 27.1 36.6 17.8 12.4 Community’s diversity is well represented among City staff and leadership 23.3 22.4 20.6 20.0 18.0 There is a sense of community in Signal Hill, and I am part of it 21.4 14.3 21.2 11.0 15.0 All neighborhoods receive the same quality of services from the City 18.5 20.2 16.9 11.8 20.6 People like me face discrimination in Signal Hill, we don’t have same opportunities as others 4.4 4.6 10.8 2.4 6.1 Ethnicity (QD6)
31 INCLUSION, DIVERSITY, EQUITY SCORES
BY AGE, NEIGHBORHOOD SAFETY & GENDER 0.71 0.83 0.83
0.25 0.68
0.64 0.48
0.51 0.33
0.43 0.54
0.60 0.58
0.29 0.49
0.51 0.39
0.46 0.41
0.37 0.64
0.74 0.68
0.13 0.57
0.44 0.65
0.60 0.56
0.59 -2.0
-1.5
-1.0
-0.5
0.0 0.5
1.0 1.5
2.0 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or
older
Safe Unsafe Male Female
Age (QD2) Perception of
Neighborhood Safety
(Q10)
Gender (QD1)
Average Score
Inclusion Diversity Equity
32 INCLUSION, DIVERSITY, EQUITY SCORES
BY ETHNICITY, CHILD IN HSLD & HOME OWNERSHIP 0.62 0.71 0.62 0.73
0.56 0.490.49
0.35 0.56
0.58 0.48
0.50 0.53
0.39 0.41
0.58 0.24
0.68 0.79
0.52 0.49
0.61 0.36
0.65 0.86
0.68 0.56
-2.0
-1.5
-1.0
-0.5
0.0 0.5
1.0 1.5
2.0 Latino /
Hispanic
Asian
American
African
American
Caucasian /
White
Mixed or
other
Yes No Own Rent
Ethnicity (QD6) Child in Hsld (QD3) Home Ownership Status (QD4)
Average Score
Inclusion Diversity Equity
33 INCLUSION, DIVERSITY, EQUITY SCORES
BY HSLD INCOME & DIFFICULTY OBTAINING SERVICES 0.79 0.64 0.470.79
0.28 0.48
0.52 0.45
0.57 0.54
0.51 0.42
0.55 0.39
0.38 0.44
0.32 0.64
0.57 0.57
0.33 0.63
0.20 0.39
0.79 0.49
0.80 -2.0
-1.5
-1.0
-0.5
0.0 0.5
1.0 1.5
2.0 Less than
$25K
$25K to
$49K
$50K to
$74K
$75K to
$99K
$100K to
$149K
$150K or
more
Yes No Not sure
Hsld Income (QD7) Hsld Difficulty Obtaining Services,
Items, Amenities (Q7)
Average Score
Inclusion Diversity Equity
34 POLICE DEPARTMENT STATEMENTS
45.1 39.5
31.0 29.7
29.9 21.2
14.6 31.2
27.9 25.0
23.4 18.7
14.2 12.7
8.2 4.6
8.7 7.6
6.4 3.8
4.5 7.6
6.5 6.1
7.0 11.0
24.1 27.7
32.9 37.3
54.7 61.3
4.5 7.6
3.9 0 10 20 30 40 50 60 70 80 90 100
I trust the Signal Hill Police Department to protect and serve the public The Police Department consistently demonstrates professionalism when interacting with the public
The Police Department does a good job engaging and interacting with the public
The Police Department works with the community to solve problems The Signal Hill Police Department treats people fairly regardless of their race, income, or identity
The Police Department holds its officers accountable
If a mistake is made, the Department admits it and works to fix the mistake % Respondents
Strongly agree Smwt agree Smwt disagree Strongly disagree DK/NA 35 POLICE DEPARTMENT STATEMENTS
BY AGE
18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 or older Police Dept consistently demonstrates professionalism when interacting with the public 79.9 85.1 90.5 91.2 93.4 93.3 I trust the Signal Hill Police Department to protect and serve the public 81.4 84.3 82.5 84.4 93.7 93.3 The Police Department works with the community to solve problems 78.7 64.9 80.1 80.4 89.1 91.5 The Police Department holds its officers accountable 77.6 67.1 80.2 79.6 84.3 86.7 Signal Hill Police Department treats people fairly regardless of their race, income, or identity 64.7 75.3 79.4 75.3 85.3 87.4 The Police Department does a good job engaging and interacting with the public 72.8 68.5 73.9 79.7 82.5 90.7 If a mistake is made, the Department admits it and works to fix the mistake 61.3 61.7 80.9 62.1 77.9 81.7 Age (QD2)
36 POLICE DEPARTMENT STATEMENTS
BY YEARS IN SIGNAL HILL
Less
than 1 1 to 4 5 to 9 10 to 14 15 to 19 20 or more
Police Dept consistently demonstrates professionalism when interacting with the public 76.5 87.9 94.0 86.8 87.4 91.3 I trust the Signal Hill Police Department to protect and serve the public 78.0 84.0 91.8 85.3 86.0 85.3 The Police Department works with the community to solve problems 67.0 78.8 80.0 79.7 81.7 81.4 The Police Department holds its officers accountable 56.5 73.8 86.7 75.1 72.4 89.0 Signal Hill Police Department treats people fairly regardless of their race, income, or identity 64.0 78.5 77.8 78.4 71.0 83.7 The Police Department does a good job engaging and interacting with the public 59.7 74.0 78.9 79.3 77.5 84.0 If a mistake is made, the Department admits it and works to fix the mistake 62.1 68.8 68.7 67.1 66.5 81.0 Years in Signal Hill (Q1)
37 POLICE DEPARTMENT STATEMENTS
BY GENDER, CHILD IN HSLD, HOME OWNERSHIP & POLICE
INTERACTION IN PAST 3 YEARS
Male Female Yes No Own Rent Yes No
Police Dept consistently demonstrates professionalism when interacting with the public 93.9 88.0 87.5 89.1 90.4 87.7 89.5 87.2 I trust the Signal Hill Police Department to protect and serve the public 91.0 83.8 83.5 86.1 89.2 81.7 85.5 87.0 The Police Department works with the community to solve problems 84.6 78.5 79.7 78.1 81.7 75.3 79.8 76.7 The Police Department holds its officers accountable 87.0 75.1 81.7 75.1 80.5 75.3 78.9 75.6 Signal Hill Police Department treats people fairly regardless of their race, income, or identity 86.5 72.7 76.3 77.8 82.0 73.6 78.1 75.9 The Police Department does a good job engaging and interacting with the public 84.0 76.3 80.8 76.4 81.4 73.6 78.0 75.0 If a mistake is made, the Department admits it and works to fix the mistake 82.4 64.2 65.6 71.3 74.9 66.0 70.4 72.8 Gender (QD1) Child in Hsld (QD3)
Home Ownership
Status (QD4)
Police Interaction in Past
3 Years (Q15)
38 POLICE DEPARTMENT STATEMENTS
BY ETHNICITY & OVERALL SATISFACTION
Latino /
Hispanic
Asian
American
African
American
Caucasian /
White
Mixed or
other Satisfied Dis-satisfied
Police Dept consistently demonstrates professionalism when interacting with the public 88.3 89.1 87.2 90.6 95.8 91.4 78.2 I trust the Signal Hill Police Department to protect and serve the public 83.3 87.3 84.6 88.8 84.5 88.7 69.4 The Police Department works with the community to solve problems 75.7 84.7 79.0 82.6 71.9 83.0 62.0 The Police Department holds its officers accountable 75.6 81.2 76.3 81.8 82.7 81.6 62.8 Signal Hill Police Department treats people fairly regardless of their race, income, or identity 73.9 84.5 67.9 82.6 85.3 79.9 72.1 The Police Department does a good job engaging and interacting with the public 74.8 77.4 65.0 86.7 81.2 81.0 61.3 If a mistake is made, the Department admits it and works to fix the mistake 62.7 72.6 69.9 78.6 82.7 73.9 61.7 Ethnicity (QD6) Overall Satisfaction (Q4)
39 POLICE DEPARTMENT STATEMENTS
BY HSLD INCOME
Less than
$25K
$25K to
$49K
$50K to
$74K
$75K to
$99K
$100K to
$149K
$150K or
more
Police Dept consistently demonstrates professionalism when interacting with the public 76.6 88.9 93.3 97.7 92.2 90.3 I trust the Signal Hill Police Department to protect and serve the public 73.8 84.5 85.8 96.3 85.4 89.8 The Police Department works with the community to solve problems 64.1 81.9 76.4 94.7 84.8 79.0 The Police Department holds its officers accountable 71.7 76.8 77.3 93.4 82.2 76.2 Signal Hill Police Department treats people fairly regardless of their race, income, or identity 66.5 76.6 73.6 86.5 84.1 80.1 The Police Department does a good job engaging and interacting with the public 71.1 78.1 82.1 88.0 79.9 75.2 If a mistake is made, the Department admits it and works to fix the mistake 61.2 72.7 57.4 88.0 77.9 73.1 Hsld Income (QD7)