CITY OF SIGNAL HILL
2175 Cherry Avenue Signal Hill, CA 90755
December 5, 2023
SIGNAL HILL SELF STORAGE, LP SENT VIA EMAIL
ATTN: JOHN ROMERO
5199 E. PACIFIC COAST HIGHWAY
LONG BEACH, CA 90804
CUP ANNUAL REVIEW INSPECTION
OBSERVATION NOTICE
CUP NO.: 00-05
BUSINESS: SIGNAL HILL SELF-STORAGE
ADDRESS: 2901 EAST PACIFIC COAST HIGHWAY
The site above is listed under the City’s inventory of active Conditional Use Permits (CUPs).
Properties with active CUPs are subject to an annual inspection to verify compliance with the approved conditions and general site maintenance. During the initial annual site inspection conducted on November 20, 2023, various observations were made requiring corrective actions. A reinspection of the site was conducted on December 4, 2023 and the following Conditions of Approval and Property Maintenance issues continue to require corrective actions:
Conditions of Approval
1. Applicant shall sign the conditions of approval and submit original signatures to the City of Signal Hill.
Corrective Action Required: The signed conditions submitted on November 3, 2023, are not the correct copies requiring signatures. The copies for signature were provided to Chris Mata on October 24, 2023, which provide for applicant’s signature, printed name, and date. Submit original signatures to the City of Signal Hill by the end of business day on December 8, 2023.
2. Provide copies of written tenant access logs.
Corrective Action Required: Submit complete written logs of tenant access by December 8, 2023. Copies provided are missing dates. Ensure all logs are provided in chronological order by date. Also clarify how Signal Hill Self Storage confirms the person signing in is a customer of the facility.
Attachment D
2901 E. PACIFIC COAST HWY – Signal Hill Self Storage, LP December 5, 2023
3. Informational signage shall be installed on the exterior of each access door informing tenants where parking may take place on private property.
Corrective Action Required: Copies provided do not clearly identify parking locations on private property. Submit a copy of informational signage related to parking by December 8, 2023.
4. Signal Hill Self Storage facility staff shall verify all visitors to the facility are tenants of the facility prior to granting access.
Corrective Action Required: During the reinspection of December 4, 2023, the rear office was closed, and no employee was verifying customers entering and existing the facility from the rear. During both site inspections, it was observed employees are not verifying customers after they sign in. Conditions of approval require verification prior to accessing the facility. Ensure front and rear offices are open, staffed, in operation during all business hours, equipped with a verification system to confirm visitors are patrons of the facility by staff.
5. Signal Hill Self Storage facility staff shall inform patrons where they may park their vehicle for loading and unloading prior to accessing the facility.
Corrective Action Required: In addition to the copy of the newsletter sent to patrons of the facility, ensure staff is verifying and directing patrons to park on private property during the check-in process.
6. Signal Hill Self Storage facility staff shall maintain the site including private and public property clean, free from trash and debris, neat and in an orderly manner at all times. Signal Hill Self Storage shall maintain a written and photo log of hourly physical monitoring of the site.
Corrective Action Required: During the reinspection of December 4, 2023, Signal Hill Self Storage facility continues to maintain overgrown weeds and vegetation on the property and in the public-right-of-way. All existing landscaping material along the southerly portion of the property shall be trimmed and properly maintained so as not to extend into the public right-of-way. Remove all abandoned and exposed sprinkler pipes located in planter areas. Replace damaged rain gutters pipes connecting to the drains. Remove abandoned truck rental drop off box located on the door on the northerly portion of the property. Submit copies of the written and photo log of hourly property walk throughs by employees of Signal Hill Self Storage by December 8, 2023.
7. Stored vehicles shall be removed from the property if no surplus parking is provided.
Vheicles shall be removed at the expiration of the stored vehicle’s lease agreement.
Corrective Action Required: Submit copies of the lease agreements to verify lease expiration dates by the end of business day December 8, 2023. 2901 E. PACIFIC COAST HWY – Signal Hill Self Storage, LP December 5, 2023
8. All outdoor storage of recreational vehicles, vessels, jet skis, trailers, motorcycles, etc. shall be removed from the property within 60-days of City Council approval.
Corrective Action Required: For remaining items being stored outside, provide a copy of the documents you have filed for the legal process to remove them from the site by the end of business day December 8, 2023.
9. Provide a copy of a previously executed Landscaping and Maintenance Agreement or submit a draft to the City for review.
Corrective Action Required: Landscaping and Maintenance Agreement was required as part of the original conditions of approval and as a condition of approval of the amended Conditional Use Permit. As indicated in your email dated December 1, 2023, you are unable to locate a copy of the originally executed agreement. As a result, submit a draft copy of a new agreement for City review.
10.Signal Hill Self Storage shall maintain the site free of graffiti.
Corrective Action Required: During the reinspection of December 4, 2023, graffiti was continued to be observed on the existing signage. As indicated in your email dated December 1, 2023, attempts to remove graffiti have not been successful. As a result, existing vandalized signage shall be replaced. Submit plans to the City for review and approval prior to replacement of vandalized signs by December 8, 2023.
11.Signal Hill Self Storage shall obtain City approval and permits for installation of signage, including refacing or changes to existing signage.
Corrective Action Required: Submit an application for sign modifications including face change outs by the end of business day December 8, 2023.
12.Signal Hill Self Storage shall remove the existing shower located in the restroom on the second floor.
Corrective Action Required: During the reinspection of December 4, 2023, the shower was continued to be observed. Submit a floor plan identifying the existing and proposed removal of the shower. Submit an application for a demolition permit for the removal by the end of business day December 8, 2023. Demolition of the shower shall not commence until permits have been obtained from the City.
13.Signal Hill Self Storage shall submit a site plan and floor plan identifying location of all existing surveillance camera equipment.
Corrective Action Required: Revise the submitted plan to identify if the red dots are the locations of the surveillance equipment. Revise to identify the location of the monitoring equipment (i.e. screens).
14.Signal Hill Self Storage shall have a private security company conduct overnight 2901 E. PACIFIC COAST HWY – Signal Hill Self Storage, LP December 5, 2023
patrols at least twice a night.
Corrective Action Required: Copies of Submit copies of the security company contract identifying the services provided by the end of business day December 8, 2023.
Staff is scheduled to provide a status report on all active CUPs to the Planning Commission on December 19, 2023. Subsequently, the status report will be scheduled for a City Council meeting in January of 2024. If you have any questions or require additional information, please contact me at (562) 989-7360 or via email at [email protected]. Thank you.
Sincerely,
Carlos Luis
Planning Manager
SITE VISIT PHOTOS
2901 E. PACIFIC COAST HWY – Signal Hill Self Storage, LP December 5, 2023
2901 E. PACIFIC COAST HWY – Signal Hill Self Storage, LP December 5, 2023