South El Monte City Council
September 15, 2026

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Sheetal Paranjpye
Director of Client Success and Service Delivery
Sheetal oversees service delivery governance and leads the transition and onboarding activities.

She is responsible for operational alignment, service review processes, knowledge transfer coordination, and continuous improvement initiatives that support successful long-term service delivery.

Hector Martinez
Account Manager / Strategic Technology Advisor
Hector serves as the City's primary management contact and strategic technology advisor, providing ongoing leadership for governance activities, budgeting, technology planning, vendor coordination, and implementation of strategic technology initiatives. He works closely with City leadership to support technology planning, budgeting, procurement coordination, vendor management, and infrastructure lifecycle planning while ensuring day-to-day service delivery remains aligned with City priorities.

Jerry Moore
Virtual Chief Security Officer & Chief Network Engineer Jerry provides senior cybersecurity and infrastructure leadership, supporting the City's efforts to strengthen operational resilience, reduce risk, and maintain secure technology operations. He also serves as a strategic advisor for cybersecurity maturity initiatives, risk mitigation planning, incident preparedness, and implementation of recommendations arising from assessments and security reviews. His expertise includes cybersecurity strategy, business continuity planning, disaster recovery preparedness, infrastructure modernization, and senior technical advisory services.

Robert Guthertz
Service Desk Manager
Robert oversees service desk operations, performance monitoring, escalation management, and service reporting. He serves as the operational lead responsible for maintaining service quality, coordinating support activities, and ensuring alignment between service desk and engineering resources.

Cesar Garcia Martinez
Dedicated On-Site IT Systems Analyst
Cesar serves as the City's dedicated onsite technology resource and primary onsite point of contact. His scheduled onsite presence provides continuity of support, familiarity with City operations, timely issue resolution, and direct coordination between City staff and Infinity's service delivery and engineering teams.

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Obum Ezekwem
Dedicated Systems Engineer & Infrastructure Lead
Obum serves as the City's dedicated systems engineering resource and infrastructure lead, providing technical oversight for cloud services, Microsoft 365, identity management, networking, endpoint management, and infrastructure modernization initiatives. He provides advanced technical escalation support and works closely with the onsite resource and service desk team to ensure complex issues are addressed efficiently and infrastructure improvements are successfully implemented.

Centralized Service Desk Team
Remote Support & Service Coordination
Infinity’s centralized service desk provides centralized technical support, service coordination, and issue management across all City departments. The team utilizes documented processes, servicelevel monitoring, and escalation procedures to ensure efficient and consistent service delivery.

Engineering & Infrastructure Team
Infinity's engineering team provides specialized expertise in cybersecurity, cloud services, networking, Microsoft technologies, disaster recovery, and infrastructure modernization. These resources support project implementation, advanced technical escalations, operational continuity, and specialized technical requirements.

3.3 GOVERNANCE, SERVICE DELIVERY AND ESCALATION MODEL
The proposed governance and service delivery structure establishes clear accountability, defined escalation paths, and coordinated management oversight to support the City's operational, cybersecurity, and technology objectives. The model integrates executive governance, day-to-day service management, technical escalation, and cybersecurity leadership to ensure effective communication, timely issue resolution, risk management, and continuity of service.

Executive governance also serves as the mechanism through which technology priorities, cybersecurity initiatives, operational risks, and future investment considerations are reviewed and aligned with City objectives.

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Figure 3-2 Governance, Service Delivery, and Escalation Model Figure 3-2. Governance, Service Delivery, and Escalation Model Illustrates the organizational structure, management responsibilities, communication pathways, and escalation framework used to support service delivery, technology governance, cybersecurity oversight, and operational continuity.

3.3.1 Executive Governance
Executive governance is provided through the Project Executive, Account Manager, and designated City representatives. This governance structure supports contract administration, service-level oversight, strategic planning, technology roadmap development, budget forecasting, policy discussions, and resolution of matters requiring executive-level attention.

Regular governance reviews provide City leadership with visibility into service performance, technology risks, cybersecurity initiatives, project status, and future investment considerations,

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helping ensure technology operations remain aligned with City priorities and organizational objectives.

3.3.2 Operational Management
Day-to-day service delivery is coordinated through the Account Manager, Service Desk Manager, onsite support personnel, and supporting technical resources. Responsibilities include service coordination, incident and request management, work prioritization, reporting, vendor coordination, scheduling, resource allocation, and operational planning.

This management structure promotes accountability, responsive communication, and consistent service delivery while ensuring operational activities remain aligned with established service levels and City expectations. Regular coordination between onsite personnel, service desk management, engineering resources, and City staff helps ensure issues are addressed proactively and operational priorities remain visible throughout the organization.

3.3.3. Technical Escalation
Issues requiring advanced technical expertise are escalated through designated engineering resources and senior technical leadership. This escalation framework provides timely access to specialized expertise in Microsoft 365, cloud services, networking, infrastructure, cybersecurity, disaster recovery, business continuity, and other complex technical disciplines.

Defined escalation procedures ensure issues are routed to the appropriate technical resources based on severity, complexity, operational impact, and urgency, helping minimize service disruptions and accelerate resolution.

3.3.4 Cybersecurity and Incident Response
Cybersecurity oversight is provided through the Virtual Chief Security Officer (vCSO) and supporting engineering resources. Security incidents are managed through documented response procedures that include identification, containment, investigation, communication, remediation, recovery, and post-incident review.

In addition to incident response, the vCSO provides ongoing cybersecurity leadership through risk management, policy development, security planning, assessment review, security awareness initiatives, and guidance on emerging threats and regulatory requirements.

This structure supports continuous improvement of the City's cybersecurity posture while helping address risk management objectives, regulatory obligations, cyber insurance requirements, and long-term organizational resiliency.

Cybersecurity activities are integrated into the broader governance framework through regular reporting, risk reviews, planning discussions, and executive-level recommendations that support informed decision-making and continuous improvement.

3.4 MUNICIPAL EXPERIENCE
The proposed team has extensive experience supporting municipal agencies throughout California, including cities of similar size and operational complexity. Team members have supported local government environments involving Microsoft 365, cybersecurity programs, ERP systems,

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permitting platforms, public safety technologies, cloud migrations, disaster recovery planning, service delivery governance, and long-term technology planning.

Relevant municipal experience, certifications, technical qualifications, and professional backgrounds for each proposed team member are provided in Appendix C.

3.5 RESUMES
Resumes for all key personnel identified in the organization chart are included in Appendix C. The resumes provide detailed information regarding each individual's qualifications, certifications, technical expertise, municipal project experience, and relevant professional background.

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SECTION 4. COMPANY QUALIFICATIONS

4.1 FIRM OVERVIEW
Infinity Technologies is a California-based managed technology services firm specializing in information technology, cybersecurity, cloud services, infrastructure management, and geographic information systems (GIS) support for public agencies and other regulated organizations.

Founded in 2007 as the technology division of Interwest Consulting Group, Infinity Technologies became an independent company in 2021 while continuing to expand its managed services, cybersecurity, cloud, and GIS capabilities. Today, Infinity supports more than 100 client organizations throughout California and maintains a staff of over 80 technology professionals providing managed services, cybersecurity, cloud, infrastructure, GIS, project management, and advisory services.

Infinity provides all services with internal personnel and does not rely upon subconsultants for the services proposed under this contract.

Infinity Technologies maintains a longstanding commitment to serving California public agencies and has developed the personnel, operational processes, and technical capabilities necessary to support complex municipal technology environments. The following snapshot summarizes the firm's public-sector experience and organizational resources.

QUALIFICATION AREA FIRM PROFILE
Years Supporting Public Agencies 18+ Years
California Organizations Supported 100+
California Municipal & Public Agency IT Clients Served 35+ Technology Professionals 80+
Core Services: Managed IT, Cybersecurity, Cloud, Infrastructure, GIS

4.2 MUNICIPAL EXPERIENCE
Local government agencies represent a significant portion of Infinity's client base and remain a primary focus of the firm's managed services practice. Our team has extensive experience supporting city operations, legislative services, finance, community development, public works, parks and recreation, human resources, public records compliance, cybersecurity programs, and enterprise business applications commonly utilized by California municipalities.

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Infinity currently provides managed technology services, cybersecurity support, cloud administration, infrastructure management, strategic planning, and GIS services for numerous California cities and public agencies. This experience has provided our team with a thorough understanding of municipal governance, public procurement requirements, budgeting processes, records retention obligations, cybersecurity expectations, and service continuity requirements.

Infinity also provides GIS administration, ArcGIS Enterprise support, and GIS integration services for multiple municipal clients, allowing the firm to support agencies that maintain integrated IT and GIS environments.

4.2.1 Representative Municipal Clients
Infinity currently provides information technology, cybersecurity, cloud, infrastructure, and GIS services to municipalities throughout Southern California. Representative municipal clients include:

Los Angeles and Orange Counties
 City of Bell (IT/GIS)
 City of Downey
 City of Pico Rivera (IT/GIS)
 City of Paramount
 City of Signal Hill
 City of La Mirada
 City of La Palma
 City of Lakewood
 City of Fullerton
 City of Stanton
 City of Westminster
 City of Tustin
 City of Rancho Santa Margarita
 City of Laguna Niguel (IT/GIS)
 City of San Juan Capistrano (IT/GIS)
Inland Southern California
 City of Eastvale (IT/GIS)
 City of Wildomar (IT/GIS)

4.3 ORGANIZATIONAL RESOURCES AND TECHNICAL CAPABILITIES Infinity maintains dedicated service delivery, engineering, cybersecurity, project management, and client success teams that support agencies throughout California. These resources are intentionally structured to provide both consistent day-to-day support and scalable technical expertise as agency needs evolve.

Infinity delivers comprehensive, end-to-end IT and GIS services aligned with municipal operational priorities, security requirements, and long-term strategic planning. Our capabilities are organized across the following core service areas:

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Core Technical Capabilities
IT Operations & End User Support
• Managed IT Services and Service Desk Operations
• Asset Lifecycle Management and Procurement Support
• Mobile Device Management and Endpoint Security
Cloud & Platform Administration
• Microsoft 365 and Entra ID Administration
• Cloud Services and Infrastructure Management
Cybersecurity & Resilience
• Cybersecurity Monitoring and Incident Response
• Backup, Disaster Recovery, and Business Continuity Planning Infrastructure & Connectivity
• Network and Wireless Infrastructure Management
Strategic Planning & Governance
• Technology Planning and Budget Development
Geospatial Services
• Geographic Information Systems (GIS) Services
Our service delivery model integrates dedicated client-facing resources with centralized service desk, engineering, and cybersecurity teams. This structure ensures continuity of operations, depth of technical expertise, and responsive support, while maintaining clear accountability and alignment with agency goals.

4.4 CERTIFICATIONS AND PROFESSIONAL QUALIFICATIONS
Infinity personnel maintain industry-recognized certifications and professional credentials across cybersecurity, cloud platforms, infrastructure, project management, and GIS disciplines. These certifications reflect our commitment to maintaining current technical expertise and delivering services aligned with established industry standards and best practices.

Representative Certifications and Relevance to Municipal Services Certification Relevance to Service Delivery
Certified Information
Systems Security
Professional (CISSP)
Supports development and oversight of comprehensive
cybersecurity programs, including risk management, security

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architecture, and governance aligned with public sector best practices.

CompTIA Security+ Provides foundational knowledge in threat detection, vulnerability management, and secure system configuration applicable to dayto-day municipal IT operations.

Microsoft Azure &
Microsoft 365
Certifications
Demonstrates expertise in cloud platform administration, identity management (Entra ID), security controls, and optimization of Microsoft environments commonly used by public agencies.

Microsoft Certified: AI
Business Professional
Supports responsible adoption and practical application of AI capabilities within Microsoft environments, including process automation, data insights, and productivity enhancements aligned with organizational policies and governance.

Cisco Certified Network
Associate (CCNA) &
Enterprise Certifications
Supports reliable design, implementation, and troubleshooting of network and wireless infrastructure critical to municipal operations.

VMware Certifications Enables effective management of virtualized environments, supporting system performance, scalability, and disaster recovery capabilities.

ITIL Certifications Establishes standardized service management practices, including incident, problem, and change management, to improve service delivery consistency and accountability.

Project Management
Professional (PMP)
Supports structured project planning, execution, and stakeholder coordination, ensuring technology initiatives are delivered on time and within scope.

Esri ArcGIS Certifications Demonstrates technical proficiency in GIS platforms used for mapping, spatial analysis, and data-driven decision-making in municipal departments.

Personnel assigned to public agency engagements bring practical experience in cybersecurity governance, incident response, records management requirements, and regulatory compliance.

They are familiar with the operational, legal, and security considerations associated with handling sensitive governmental information and supporting municipal environments.

4.5 COMMITMENT TO SERVICE DELIVERY
Infinity’s service delivery model is structured to provide public agencies with consistent support, clear accountability, and reliable access to specialized technical expertise. Services are delivered through established governance practices, defined procedures, and measurable performance standards that promote transparency and continuous improvement.

Key elements of our approach include structured escalation pathways, proactive service management, regular performance reporting, and ongoing technology planning aligned with agency priorities and budget cycles.

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Our team has extensive experience supporting agencies in fully outsourced and hybrid IT environments. We work closely with executive leadership, department directors, software vendors, and third-party providers to coordinate services, resolve issues efficiently, and maintain secure, stable technology operations. This collaborative approach ensures alignment across stakeholders while minimizing risk and service disruption.

4.6 SUBCONSULTANTS
Infinity Technologies will perform all services identified in this proposal using its own personnel and resources. No subconsultants are proposed for this engagement.

This approach ensures direct accountability, consistent service delivery, and full alignment with the standards, processes, and performance expectations outlined in this proposal.

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SECTION 5. REFERENCES
Infinity Technologies currently provides managed information technology services, cybersecurity leadership, infrastructure management, strategic planning, and technology modernization services for municipalities throughout Southern California. Our municipal clients rely on Infinity as an extension of their organizations, providing the operational support, governance, cybersecurity oversight, and strategic guidance necessary to maintain reliable technology operations and support long-term organizational objectives.

5.1 REFERENCE SUMMARY
The following references represent municipalities with organizational structures, operational requirements, and technology environments comparable to the City of South El Monte. In each engagement, Infinity Technologies provides a combination of operational support, cybersecurity services, governance, strategic planning, and technology leadership designed to support reliable municipal operations and informed technology decision-making.

Agency Contract
Term Services Provided
City of Bell 2014–
Present
Full-service outsourced IT department, including public safety support, cybersecurity, infrastructure management, and strategic technology planning
City of La
Mirada
2019–
Present
Managed IT services, infrastructure administration, cybersecurity, project delivery, and technology planning
City of
Paramount
2022–
Present
Managed IT services, 24/7 support, infrastructure modernization, cybersecurity, and strategic advisory services
City of
Signal Hill
2022–
Present
Managed technology services, public safety support, cybersecurity, business continuity, and infrastructure modernization
City of
Lakewood
2024–
Present
Strategic technology planning, infrastructure administration, cybersecurity, disaster recovery, and ongoing operational support Several of the engagements identified below have been maintained for multiple years and reflect long-standing client relationships built upon consistent service delivery, responsive support, trusted advisory services, and successful execution of technology initiatives.

Additional details regarding each engagement, including client contacts and specific services provided below.

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Representative Municipal Engagements
City of Paramount
Grissel Chavez
Assistant City Manager
16400 Colorado Avenue
Paramount, CA 90723
(562) 220-2022
[email protected]
Summary of Services Performed
Infinity Technologies serves as the City's managed
technology services provider, delivering ongoing
operational support, cybersecurity services,
infrastructure administration, project delivery, and
strategic technology planning. The engagement
includes technology modernization initiatives,
governance support, vendor management, and
implementation of operational and cybersecurity
improvements that enhance service reliability, security, and organizational efficiency.

City of Signal Hill
Sharon del Rosario
Administrative Services Officer/
Finance Director
2175 Cherry Avenue
Signal Hill, CA 90755
(562) 989-7319
[email protected]
Summary of Services Performed
Infinity Technologies provides comprehensive managed
technology services supporting municipal
administration and public safety operations. Services
include cybersecurity oversight, infrastructure
management, resiliency planning, technology project
delivery, procurement support, and strategic advisory
services that support secure and reliable operations
across City departments.

City of Lakewood
Jose Gomez
Director of Finance & Administrative
Services
5050 Clark Avenue
Lakewood, CA 90712
(562) 866-9771 ext. 2601
[email protected]
Summary of Services Performed
Infinity Technologies supports the City through strategic technology planning, cybersecurity leadership,
infrastructure oversight, disaster recovery
preparedness, vendor management, and technology
project implementation. Services emphasize long-range
planning, operational resiliency, lifecycle management, and alignment between technology investments and
organizational priorities.

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City of Bell
Javier Ochiqui
Assistant to the City Manager
6330 Pine Avenue
Bell, CA 90201
(323) 773-1596
[email protected]
Summary of Services Performed
Infinity Technologies functions as the City's
outsourced information technology department,
providing comprehensive support for municipal
operations and public safety services.

Responsibilities include service desk operations,
infrastructure management, cybersecurity oversight,
technology governance, strategic planning, project
delivery, and support for Police Department
technology and dispatch operations.

City of La Mirada
Anne Haraksin
Assistant City Manager
13700 La Mirada Blvd.

La Mirada, CA 90638
(562) 943-0131
[email protected]
Summary of Services Performed
Infinity Technologies provides managed technology
services through a combination of onsite and remote
support resources. Services include infrastructure
administration, cybersecurity management,
application support, project implementation, vendor
coordination, and ongoing technology planning that
supports reliable operations, user productivity, and
continuous improvement across City departments.

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SECTION 6. CITY’S STANDARD PROFESSIONAL

SERVICES AGREEMENT
Infinity Technologies has thoroughly reviewed the City’s Sample Professional Services Agreement (Attachment B) and confirms its full acceptance and compliance with all terms, conditions, and requirements outlined therein. We are prepared to execute services in accordance with the Agreement and uphold all contractual obligations throughout the engagement.

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SECTION 7. ADDENDA ACKNOWLEDGEMENT
Infinity Technologies acknowledges receipt of Addendum No. 1, dated May 28, 2026, issued by the City of South El Monte for the Request for Proposals (RFP) for Comprehensive Managed Information Technology Services.

Infinity Technologies has reviewed the addendum and has incorporated the information, clarifications, and requirements contained therein into this proposal. Infinity Technologies agrees to the terms and conditions set forth in Addendum No. 1.

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SECTION 8. REQUIRED ATTACHMENTS
The following required attachments are included with this proposal:
• Attachment A – Affidavit of Non-Collusion (signed)
• Attachment B – Sample Professional Services Agreement Infinity Technologies has reviewed the City's Sample Professional Services Agreement and takes no exception to its terms and conditions. If selected for award, Infinity Technologies is prepared to execute the Agreement substantially in the form provided by the City following City Council authorization and completion of the City's contracting process.

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APPENDICES
The following appendices provide supplemental information supporting Infinity Technologies' proposed service delivery approach, governance framework, technology maturity methodology, and staffing resources for the City of South El Monte.

APPENDIX A – 90-DAY TECHNOLOGY MATURITY PROGRAM
APPENDIX B – GOVERNANCE AND EXECUTIVE REPORTING FRAMEWORK APPENDIX C – KEY PERSONNEL QUALIFICATIONS

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APPENDIX A - 90-DAY TECHNOLOGY MATURITY

PROGRAM
A.1 PURPOSE
The initial ninety (90) days of the agreement are designed to establish a validated operational baseline, review existing conditions, assess technology management practices, and develop a prioritized roadmap for ongoing governance, cybersecurity, resiliency, and continuous improvement.

Building upon the City's recently completed independent IT Risk Assessment and Infinity Technologies' familiarity with the City's environment, this program is intended to validate existing information, address documentation gaps, identify opportunities for operational and cybersecurity improvement, and establish implementation priorities that support the City's strategic and operational objectives.

The program is structured to minimize disruption to daily operations while providing City leadership with actionable recommendations, improved visibility into technology risks and assets, and a framework for informed decision-making throughout the term of the agreement.

Timeframe Primary Focus Representative Activities Key Outcomes Days 1–30 Discovery and
Validation
Validate technology asset
inventories, administrative access,
vendor and licensing records,
support documentation, system
configurations, and operational
procedures. Review and evaluate
findings from the City's
independent IT Risk Assessment
and identify immediate
operational, cybersecurity, and
resiliency considerations.

Validated current-state
information, identified
documentation gaps,
confirmed assessment
priorities, and
established an
operational baseline for
future planning and
improvement efforts.

Days 31–
60 Documentation
and Risk
Reduction
Update network, infrastructure,
system, and application
documentation. Review
operational, cybersecurity, and
resiliency practices. Initiate
Disaster Recovery, Business
Continuity, and Incident Response
planning discussions and identify
risk reduction opportunities.

Improved operational
documentation,
increased visibility into
technology
dependencies, identified
risk mitigation priorities,
and established
foundational resiliency
planning activities.

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Days 61–
90 Planning and
Governance
Develop technology planning
recommendations, lifecycle
management considerations,
governance improvements, budget
forecasting inputs, and
implementation priorities for future
technology, cybersecurity, and
operational initiatives.

Established a prioritized
roadmap for technology
maturity, governance,
cybersecurity
enhancement, lifecycle
planning, and
continuous
improvement initiatives.

A.2 PROGRAM DELIVERABLES
Upon completion of the Technology Maturity Program, Infinity Technologies will provide City leadership with consolidated recommendations and planning guidance addressing:
• Technology governance and operational oversight.
• Cybersecurity risk reduction and security maturity improvements. • Disaster Recovery, Business Continuity, and Incident Response planning priorities. • Documentation, inventory, and operational process improvements. • Technology lifecycle planning and budget forecasting considerations. • Prioritized implementation recommendations and sequencing guidance. • Future technology initiatives aligned with City objectives and available resources.

Recommendations will be prioritized according to operational impact, risk reduction value, organizational readiness, funding considerations, and implementation effort.

A.3 CONTINUOUS IMPROVEMENT FRAMEWORK
The Technology Maturity Program is not intended to be a one-time assessment activity. Rather, it establishes the foundation for an ongoing cycle of governance, operational review, risk management, planning, and continuous improvement throughout the term of the agreement.

Following completion of the initial 90-day program, progress on identified initiatives, technology planning activities, cybersecurity improvements, and operational priorities will be tracked and reviewed through the Governance and Executive Reporting Framework described in Appendix B.

Timeframe Primary Focus Representative Activities
Days 1–30 Discovery and
Validation
Asset inventory validation, administrative access review, vendor and licensing review, documentation review, and
evaluation of independent IT Risk Assessment findings.

Days 31–
60 Documentation and
Risk Reduction
Network and system documentation updates, operational
and cybersecurity review, Disaster Recovery and Business Continuity planning discussions, and identification of risk reduction priorities.

Days 61–
90 Planning and
Governance
Technology planning recommendations, lifecycle planning considerations, budget forecasting inputs, governance

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discussions, and prioritization of future improvement
initiatives.

This phased approach supports operational continuity while providing the City with a structured framework for planning, risk reduction, resiliency, and continuous improvement.

Following completion of the initial Technology Maturity Program, ongoing oversight, reporting, and planning activities would be supported through the Governance and Executive Reporting Framework described in Appendix B.

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APPENDIX B – GOVERNANCE & EXECUTIVE

REPORTING FRAMEWORK
B.1 PURPOSE
This appendix provides a representative overview of the governance, communication, reporting, and planning processes utilized by Infinity Technologies to support operational transparency, accountability, strategic alignment, and informed technology decision-making.

Effective technology management requires more than responsive support services. It requires ongoing governance, performance visibility, risk management, strategic planning, and regular communication between City leadership and technology stakeholders. Infinity Technologies utilizes a structured governance framework designed to provide clear oversight of technology operations, cybersecurity initiatives, service performance, project activities, and future investment priorities.

The framework ensures that technology decisions remain aligned with City objectives, operational requirements, risk management goals, budget considerations, and long-term organizational priorities.

B.2 GOVERNANCE FRAMEWORK
Governance
Activity
Purpose Representative Topics
Weekly
Operational
Coordination
Maintain alignment on
day-to-day operations and
service priorities.

Service requests, operational issues, project
activities, vendor coordination, scheduled
maintenance, technology changes, and
upcoming support needs.

Monthly Service
Review
Provide visibility into
service performance,
operational trends, and
technology activities.

Service desk metrics, recurring issues,
cybersecurity activities, asset and licensing
updates, project status, risk items, and
operational improvement recommendations.

Quarterly
Technology
Review
Support executive
oversight, technology
governance, and strategic
planning.

Technology roadmap progress, cybersecurity
initiatives, risk management activities,
lifecycle planning, policy considerations,
budgeting inputs, and strategic
recommendations.

Annual
Technology
Planning Session
Align technology priorities
with budget development
and long-range planning
objectives.

Technology investment priorities, lifecycle
forecasts, capital improvement
considerations, cybersecurity planning,
replacement schedules, and future technology
initiatives.

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B.3 EXECUTIVE REPORTING OBJECTIVES
The governance and reporting process is designed to provide City leadership with meaningful, actionable information rather than technical data alone. Reporting is intended to support informed decision-making by providing visibility into:
• Service delivery performance and operational trends.
• Cybersecurity posture, risk management activities, and security initiatives. • Technology project status and implementation progress. • Asset inventories, licensing considerations, and lifecycle planning. • Budget forecasting and future technology investment requirements. • Operational, resiliency, and continuous improvement opportunities. • Progress on recommendations arising from assessments, reviews, and governance activities.

B.4 GOVERNANCE OUTCOMES
Through this structured governance framework, City leadership receives regular insight into technology operations, risks, priorities, and future planning considerations. This approach promotes accountability, transparency, and alignment between technology investments and City objectives while supporting proactive management, effective resource allocation, and continuous improvement throughout the term of the agreement.

The Governance and Executive Reporting Framework serves as the ongoing management structure through which recommendations, initiatives, and priorities identified during the 90-Day Technology Maturity Program are reviewed, prioritized, implemented, and monitored over time.

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APPENDIX C – KEY PERSONNEL

QUALIFICATIONS

PURPOSE
This appendix contains the qualifications, experience, certifications, and professional backgrounds of the key personnel proposed to support the City of South El Monte throughout the term of the agreement.

Infinity Technologies recognizes that successful municipal technology programs depend on more than technology platforms and support processes. Consistent service delivery, responsive support, effective communication, cybersecurity oversight, strategic planning, and operational continuity are achieved through experienced personnel supported by a structured governance, management, and escalation framework.

Infinity Technologies recognizes that successful municipal technology programs depend on experienced personnel capable of delivering responsive support, effective communication, strategic guidance, cybersecurity leadership, and operational continuity. The personnel presented in this appendix bring experience supporting municipal operations, cybersecurity programs, cloud technologies, infrastructure management, strategic planning, and service delivery governance.

Collectively, these resources provide the technical expertise, leadership, and continuity necessary to support the City's operational requirements, cybersecurity objectives, and long-term technology initiatives.

Table C-1 Proposed Key Personnel and Qualifications Overview Role Qualifications Focus
Project Executive Executive leadership, municipal client oversight, contract governance, and strategic technology planning experience.

Director of Client Success
and Service Delivery
Service delivery management, client success leadership, operational governance, and continuous improvement expertise.

Account Manager Municipal technology planning, budgeting, procurement coordination, vendor management, and client relationship management.

Chief Network Engineer /
vCSO
Cybersecurity leadership, infrastructure architecture, risk management, disaster recovery, and strategic security planning expertise.

Help Desk Manager Service operations leadership, escalation management, quality assurance, and service performance oversight.

Dedicated IT Site Lead End-user support, municipal operations support, technical troubleshooting, and onsite service coordination experience.

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Dedicated Engineering
Resources
Advanced expertise in Microsoft 365, cloud services, networking, cybersecurity, infrastructure modernization, and project delivery.

The resumes that follow demonstrate the experience, certifications, technical expertise, leadership capabilities, and municipal support experience of the personnel assigned to the City. Together, these resources provide the depth of coverage, organizational resiliency, and specialized expertise necessary to support both daily operations and long-term technology initiatives throughout the term of the agreement.

MOHAMMAD AHMED| PROJECT EXECUTIVE / EXECUTIVE SPONSOR

CERTIFICATIONS
¡ Cisco Certified Network Associate
(CCNA)
¡ Citrix Certified Administrator
(CCA)
¡ Microsoft Certified Professional+
¡ Microsoft Certified System
Engineer (MCSE)

CORE MUNICIPAL

STRENGHTS
¡ Executive Oversight of
Municipal IT Contracts
¡ Public-Sector Service Delivery and
Governance
¡ Strategic IT Planning and
Budget Alignment
¡ Cybersecurity Leadership
and Risk Management
¡ Executive Escalation and
Issue Resolution
¡ Vendor and Partner Coordination

OVERVIEW & PROFESSIONAL CREDENTIALS
Mohammad Ahmed is a senior technology executive with more than 20 years of experience leading IT governance, modernization, and managed services for California municipalities. As Founder, President, and CEO of Infinity Technologies, he provides executive accountability for contract performance, service quality, and long-term technology planning. Mohammad serves as the primary executive escalation point for city leadership, ensuring alignment with operational priorities, cybersecurity requirements, and sustainable service delivery.

VALUE FOR THE CITY OF SOUTH EL MONTE
For the City of South El Monte, Mohammad Ahmed will serve as the Project Executive, providing senior-level governance, contract accountability, and executive escalation support to ensure consistent performance, cybersecurity alignment, and successful service delivery.

MUNICIPAL PROJECT EXPERIENCE
Infinity Technologies | President and Chief Executive Officer ¡ Provides executive leadership and contract governance for municipal IT services across California, supporting city environments with infrastructure modernization, cybersecurity oversight, and responsive delivery. ¡ Executive sponsor for municipal managed services contracts ¡ Oversees staffing, compliance, service performance, and delivery standards ¡ Partners directly with City leadership on IT strategy and risk planning City of Westminster | IT Director (Executive Oversight) ¡ Executive leadership for citywide IT operations, cybersecurity posture, and vendor-managed services
¡ Primary contact for budgeting, modernization priorities and performance accountability
City of Downey | IT Director (Executive Oversight)
¡ Provides executive direction for municipal IT operations and infrastructure modernization
¡ Advises City leadership on technology risk, planning, and service improvement
City of La Mirada | IT Management Services
¡ Executive oversight of IT operations, infrastructure support, and cybersecurity services
¡ Strategic advisor for long-term technology planning and governance City of San Juan Capistrano | IT Management Services
¡ Executive leadership for municipal IT services and multi-year technology planning
¡ Project executive oversight for ERP implementation (Tyler Munis)

SHEETAL PARANJPYE | DIRECTOR OF CLIENT SUCCESS AND SERVICE DELIVERY

CERTIFICATIONS
¡ Project Management
Professional (PMP) - PMI.org
¡ AWS Certified Cloud
Practitioner – Amazon
¡ AWS Certified AI Practitioner
¡ Project Management Certificate
Program - Caltech IRC

CORE MUNICIPAL

STRENGTHS
¡ Municipal Managed
Services Oversight
¡ Executive Client
Communication & Reporting
¡ Cyber Incident
Coordination & Recovery
¡ Service Delivery Governance
& Escalation Frameworks
¡ Cross-Team Operational
Alignment (IT, GIS, Applications)
¡ Process Standardization,
Documentation & Visibility
¡ IT Strategy &
Operational Leadership
¡ Project & Program Management
(Agile, Waterfall)

OVERVIEW & PROFESSIONAL CREDENTIALS
Sheetal Paranjpye is the Director of Client Success and Service Delivery at Infinity Technologies, with over 20 years of IT experience and more than 14 years leading complex public-sector programs. She is responsible for overseeing municipal service delivery, client success strategy, and operational governance across IT, GIS, and application services.

Sheetal serves as the primary executive interface for municipal clients, ensuring alignment between City leadership and technical teams. She specializes in establishing structured service delivery models, escalation frameworks, and reporting processes that drive accountability, transparency, and consistent performance. Her leadership ensures that services are not only delivered, but delivered predictably, efficiently, and in alignment with City priorities.

VALUE TO THE CITY OF SOUTH EL MONTE
Sheetal will provide executive-level oversight that ensures the City of South El Monte receives consistent, accountable, and high-quality service delivery across all technology areas.

She will establish clear communication channels, structured reporting, and defined escalation paths — giving City leadership full visibility into performance, priorities, and risks. Her experience coordinating complex service environments ensures alignment across IT, GIS, and application teams, reducing friction and improving responsiveness.

During critical events, including cybersecurity incidents, Sheetal leads coordination efforts, ensuring clear communication, rapid response, and organized recovery. Her approach will bring stability, transparency, and confidence to the City’s ongoing technology operations.

MUNICIPAL PROJECT EXPERIENCE
Director of Client Success & Service Delivery | October 2025 - Present Infinity Technologies – Roseville, CA
Provides executive oversight of managed IT services for municipal clients across California, ensuring consistent service delivery, operational alignment, and client satisfaction.
¡ Leads municipal service delivery strategy, ensuring alignment across IT, GIS, and application teams
¡ Serves as primary executive point of contact for client communication, reporting, and escalation
¡ Establishes service governance frameworks, including SLAs, escalation models, and performance tracking
¡ Oversees cross-team coordination, ensuring seamless delivery across technical disciplines
¡ Drives process improvement initiatives focused on documentation, visibility, and operational efficiency
¡ Implements task tracking and reporting structures to improve transparency and accountability

SHEETAL PARANJPYE | DIRECTOR OF CLIENT SUCCESS AND SERVICE DELIVERY

PRIOR MUNICIPAL PROJECT EXPERIENCE CONTINUED
Cybersecurity & Incident Response Leadership
¡ Leads coordination of municipal cybersecurity incident response efforts ¡ Facilitates communication between City leadership, technical teams, and third-party stakeholders (forensics, legal, insurance) ¡ Oversees incident tracking, daily status reporting, and recovery coordination
¡ Supports executive decision-making through clear, structured communication during high-impact events
Director of Solutions | 3Di Systems
3Di Systems – Roseville, CA
Supported Led enterprise technology programs and system modernization initiatives for municipal clients.
¡ Directed SaaS implementations supporting regulatory compliance and citizen-facing services
¡ Managed data migration and system integration projects, including legacy system transitions and GIS integrations
¡ Oversaw multi-million-dollar municipal programs with crossfunctional teams ¡ Supported long-term client relationships through consistent delivery and successful project outcomes

HECTOR MARTINEZ | ACCOUNT MANAGER / SERVICE DELIVERY LEAD

CERTIFICATIONS
¡ CompTIA Network+

CORE MUNICIPAL

STRENGTHS
¡ Enterprise IT Infrastructure
& Network Administration
¡ Microsoft 365, Exchange,
& SharePoint Administration
¡ Cybersecurity & Compliance
(Endpoint Protection, Training,
Risk Mitigation)
¡ Public Safety Systems
(CAD/RMS, 911, Radio)
¡ Permitting & ERP Systems
(Accela, Tyler Eden, Springbrook)
¡ Cloud & Endpoint Management
(Intune, Defender)
¡ Network & Security
(Firewalls, Switches, VPNs)
¡ IT Project Management
& Budget Oversight

OVERVIEW & PROFESSIONAL CREDENTIALS
Hector is a senior IT professional with over 25 years of experience supporting municipal environments. He specializes in managing full-service IT operations, including infrastructure, cybersecurity, enterprise systems, and public safety technologies.

He is known for his hands-on, responsive approach and his ability to maintain stable, secure systems while leading critical initiatives such as migrations, upgrades, and cybersecurity programs. Hector works closely with City staff and leadership to ensure technology aligns with operational needs and long-term goals.

VALUE TO THE CITY OF SOUTH EL MONTE
Hector will provide continuity, reliability, and deep familiarity with the City’s IT environment. He will ensure systems remain secure and operational while proactively identifying improvements that reduce risk and increase efficiency.

His experience supporting finance, public safety, and communication systems will allow the City to operate seamlessly across departments. With a practical, solutions-focused approach, Hector delivers stable IT operations while supporting future growth and modernization.

MUNICIPAL PROJECT EXPERIENCE
Senior IT Systems Administrator | 2014 – Present
Infinity Technologies – Lake Forest, CA
Provides comprehensive IT services across multiple municipalities including Wildomar, Eastvale, Bell, Paramount, and La Palma.
¡ Manages citywide IT infrastructure, including networks, servers, virtualization, and cloud systems
¡ Administers Microsoft 365 environments, including Exchange, SharePoint, Intune, and Defender
¡ Leads major system initiatives, including .gov domain migrations, SharePoint migrations, and infrastructure upgrades
¡ Oversees cybersecurity programs, including endpoint protection, monitoring tools, and staff training
¡ Supports public safety systems (CAD/RMS, 911, radio) and critical City operations
¡ Administers ERP and permitting systems (Tyler, Accela, Springbrook) ¡ Manages network security, including firewalls, switches, VPNs, and remote access
¡ Leads and supports IT projects, including new facility builds and system deployments
¡ Oversees IT budgeting, asset tracking, and lifecycle management

HECTOR MARTINEZ | ACCOUNT MANAGER / SERVICE DELIVERY LEAD

CORE MUNICIPAL

STRENGTHS CONTINUED
¡ IT Project Management
& Budget Oversight
¡ Virtualization
(Hyper-V, VMware)
¡ Asset Management
& Lifecycle Training

CITY EXPERIENCE HIGHLIGHTS
City of Wildomar
¡ Full IT operations support, Tyler Eden ERP, RingCentral, Verkada, cybersecurity program, .gov & SharePoint migrations
City of Eastvale:
¡ Accela administration, Civic Center IT project (City Hall, Library, Police), M365 & network management
City of Bell:
¡ CAD/RMS administration, 911 & radio system upgrades, virtualization and cloud systems
City of Paramount:
¡ Cybersecurity implementation, VMware upgrade, ERP and cloud systems support
City of La Palma:
¡ SCADA and CAD/RMS support, network administration, cloud and phone system migrations

JERRY MOORE | CHIEF NETWORK ENGINEER / VIRTUAL CHIEF SECURITY OFFICER

CERTIFICATIONS
¡ A+ Certified Service Technician
¡ Advanced Cisco Router
Configuration Training
¡ Certified Ethical Hacker
– Security Training
¡ Cisco Certified Network
Associate (CCNA)
¡ Microsoft Certified Professional+
Internet (MCP+I)
¡ Microsoft Certified System
Engineer (MCSE)

CORE MUNICIPAL

STRENGTHS
¡ Security Operations
Center (SOC) Leadership
¡ Cybersecurity & Incident
Response (EDR/MDR,
Threat Detection)
¡ Municipal IT Infrastructure
& Governance
¡ Network & Systems Architecture
(On-Prem & Hybrid Cloud)
¡ Microsoft 365, Azure
& Active Directory
¡ Backup, Disaster Recovery
& Business Continuity
¡ Virtualization (VMware, Hyper-V)
¡ Accela Administration &
Municipal Systems

OVERVIEW & PROFESSIONAL CREDENTIALS
Senior technology and cybersecurity leader with over 24 years of experience supporting municipal and public-sector organizations. Currently leads the Security Operations Center (SOC) at Infinity Technologies, overseeing incident response, threat monitoring, and cybersecurity strategy across multiple client environments.

Serves as a final escalation authority for critical incidents, security events, and infrastructure challenges. Specializes in securing and modernizing hybrid IT environments, with deep expertise in cloud platforms, enterprise networks, and business continuity planning. Known for combining executive-level guidance with hands-on technical leadership to ensure resilient, secure operations.

VALUE TO THE CITY OF SOUTH EL MONTE
Jerry will provide the City of South El Monte with senior-level cybersecurity and infrastructure leadership, ensuring systems are protected, monitored, and resilient against evolving threats.

As SOC lead, Jerry brings advanced experience in threat detection, incident response, and security oversight—strengthening the City’s ability to prevent, identify, and respond to cyber risks. Enhancing overall system reliability and reducing exposure through proactive monitoring, secure architecture design, and strong governance practices.

Supporting City leadership with clear, actionable guidance on cybersecurity, compliance, and long-term technology strategy — Jerry will deliver both immediate protection and a forward-looking security posture.

MUNICIPAL PROJECT EXPERIENCE
Chief Network Engineer / SOC Lead | April 2022 - Present Infinity Technologies – Roseville, CA
Paramount, Atherton, Half Moon Bay, StanCOG, and others. ¡ Leads the organization’s Security Operations Center (SOC), overseeing threat monitoring, incident response, and security operations ¡ Serves as final escalation authority for cybersecurity incidents, service outages, and compliance-related events
¡ Designs and governs secure, high-availability infrastructure, including networks, firewalls, VPNs, and hybrid cloud environments ¡ Directs cybersecurity strategy, including endpoint protection (EDR/MDR), monitoring, and remediation
¡ Oversees backup, disaster recovery, and business continuity planning ¡ Advises City leadership on risk management, system performance, and infrastructure strategy
¡ Leads cloud and infrastructure modernization efforts, including migrations and system upgrades

ROB GUTHERTZ | SERVICEDESK MANAGER

CORE MUNICIPAL

STRENGTHS
§ Municipal IT Operations &
Service Delivery Leadership
§ Helpdesk Management &
Senior Escalation Support
§ Incident Response, Change.

Management, & Continuity
Planning
§ IT Governance, Policy
Development, &
Process Standardization
§ Infrastructure Reliability
& Systems Administration
§ Customer Experience, SLA
Performance, & Service
Accountability
§ Disaster Recovery &
Business Continuity

OVERVIEW & PROFESSIONAL CREDENTIALS
Rob Guthertz is an IT operations leader with more than 15 years of experience managing service delivery, helpdesk operations, and internal IT platforms for public-sector and nonprofit clients. At Infinity Technologies, Rob leads Northern California service operations and serves as a senior escalation point for complex incidents, ensuring reliable support, consistent communication, and strong operational governance. He brings deep expertise in service management, infrastructure stability, and developing repeatable processes that reduce risk and improve municipal IT performance.

VALUE FOR THE CITY OF SOUTH EL MONTE
Rob will strengthen the City’s day-to-day IT operations by ensuring service delivery is consistent, responsive, and well-managed. He brings structure to helpdesk operations, improving ticket resolution times, communication, and overall user experience.

His leadership in incident management and escalation ensures issues will be handled quickly and effectively, reducing downtime and operational disruption. By establishing clear processes, service standards, and accountability, Rob will help the City maintain reliable IT support while improving efficiency and long-term performance.

MUNICIPAL PROJECT EXPERIENCE
Help Desk Lead | Infinity Technologies
¡ Leads service delivery and escalation support for municipal and public-sector clients across California.
¡ Manages helpdesk operations, ticket workflows, and escalation response to ensure timely resolution and high service standards. ¡ Serves as a senior escalation resource for critical serviceimpacting incidents and complex technical issues.
¡ Oversees incident response coordination, change management, and continuity planning efforts.
¡ Develops and enforces operational policies, procedures, and documentation standards to improve reliability and reduce risk. ¡ Administers internal platforms and service tools supporting both Infinity operations and municipal client environments.

Senior Information Technology Manager | Digital Horizons IT Solutions ¡ Directed IT operations and escalation support across multi-client environments
¡ Administered Windows Server infrastructure, Active Directory, Hyper-V, DFS, and Azure services.
¡ Improved service visibility and response through ticketing, RMM platforms, and operational tooling.
¡ Supported identity management, cloud desktops, and infrastructure modernization initiatives.
¡ Supported identity management, cloud desktops, and infrastructure modernization initiatives.

CESAR G. MARTINEZ | SYSTEMS ANALYST

CORE MUNICIPAL

STRENGTHS
¡ Bilingual Support:

English & Spanish
¡ End-User Support &
Customer Service
¡ Microsoft 365, Active Directory
& Exchange Administration
¡ User Onboarding/Offboarding
& Permissions Management
¡ Mobile Device Management:

AirWatch, MaaS360,
Workspace ONE
¡ MFA, VoIP & Access Control
Support
¡ Ticketing Systems: JitBit, Mojo
¡ Remote Support: LogMeIn,
Splashtop, TeamViewer
¡ Imaging, Configuration &
Deployment of IT Equipment
¡ Incident Documentation
& Vendor Coordination

OVERVIEW & PROFESSIONAL CREDENTIALS
Cesar Martinez is a Systems Analyst with hands-on experience supporting municipal, corporate, and retail technology environments. He currently supports the City of Signal Hill, providing on-site technical assistance, user support, system administration, deployment coordination, and vendor communication.

Cesar is known for his calm, customer-first approach and ability to support both technical teams and non-technical users. His experience with Microsoft 365, Active Directory, MFA, MDM, VoIP, access control, and endpoint deployments makes him well suited to support small-city operations requiring responsive service and clear communication.

VALUE TO THE CITY OF SOUTH EL MONTE
Cesar will provide the City of South El Monte with practical, reliable front-line IT support aligned with the City’s need for responsive help desk service, user account management, Microsoft 365 administration, and device support. His municipal experience and bilingual communication skills will help ensure staff receive clear, timely support for daily technology needs.

He also brings experience with MFA deployment, VoIP migration, access control migration, MDM, equipment imaging, and ticket documentation—directly supporting the City’s focus on secure, well-documented, and properly managed IT operations.

MUNICIPAL PROJECT EXPERIENCE
Systems Analyst | May 2023 – Present
Infinity Technologies – Lake Forest, CA
Provides on-site and remote support for municipal operations, including the City of Signal Hill.
¡ Serves as an on-site first point of contact for staff support, troubleshooting, and operational technology needs.
¡ Manages Active Directory and Microsoft 365 for onboarding, offboarding, groups, permissions, and user access.
¡ Supports MFA, MDM, VoIP, access control, & endpoint management systems. ¡ Coordinates with staff and vendors on technology deployments including VoIP migration, access control migration, and MFA rollout. ¡ Provides basic network troubleshooting and wireless access point support. ¡ Documents incidents, service requests, resolutions, and follow-up items in ticketing systems.

PRIOR TECHNICAL EXPERIENCE
¡ Help Desk Specialist | Brighton Collectibles: Supported 200+ retail stores and 300+ corporate users, resolving hardware/software issues across Windows, macOS, iPads, and POS devices.
¡ Technical Support Specialist | PlusTek Technology: Provided customer troubleshooting, remote support, RMA processing, and software support for Windows and Mac users.

OBUM EZEKWEM | IT SYSTEMS ENGINEER

CORE MUNICIPAL

STRENGTHS
¡ Systems Administration &
Technical Escalation Support
¡ Microsoft 365, Azure AD &
Active Directory Administration
¡ Windows, macOS &
Linux Support
¡ VMware & Virtualized
Environments
¡ Network Infrastructure
Support & Troubleshooting
¡ Backup, Recovery & Data
Protection Processes
¡ Vendor Coordination &
Incident Management
¡ Technical Documentation,
Network Diagrams &
Knowledge Base Development
¡ Information Security &
Access Management
¡ Change Management
& Continuous Process
Improvement
¡ Tools: Jira, Zendesk, Visio,
SharePoint, Microsoft Office Suite
¡ Technical Training: Red Hat,
CompTIA A+, CompTIA
Network+, CCNA

OVERVIEW & PROFESSIONAL CREDENTIALS
Obum Ezekwem is a Systems Engineer with more than seven years of experience supporting public- and private-sector technology environments. He specializes in systems administration, Microsoft 365, Active Directory, network infrastructure, endpoint support, documentation, and cybersecurity-focused operations.

Obum brings a reliable, detail-oriented approach to technical support, serving as an escalation resource for complex issues and helping maintain stable, secure, and well-documented environments. His experience includes supporting municipal clients, configuring hardware and software, managing user access, coordinating with vendors, and maintaining technical documentation that improves continuity and service delivery.

VALUE TO THE CITY OF SOUTH EL MONTE
Obum will provide the City of South El Monte with experienced systems engineering support that strengthens day-to-day reliability, cybersecurity readiness, and operational continuity. His background in Microsoft 365, Active Directory, workstation support, network troubleshooting, backups, and documentation aligns directly with the City’s need for responsive managed IT support in a small municipal environment.

He adds value by helping resolve escalated technical issues, maintaining secure user access, supporting system updates and configurations, coordinating with vendors, and documenting infrastructure details so City systems remain stable, recoverable, and easier to manage over time.

MUNICIPAL PROJECT EXPERIENCE
Systems Engineer | March 2025 – Present
Infinity Technologies – Lake Forest, CA
Client Support / Managed Services for City of Lakewood and City of Bell Provides systems engineering, technical escalation, user support, and infrastructure assistance for municipal client environments. ¡ Serves as a senior escalation resource for technical issue triage, troubleshooting, and resolution.
¡ Supports Windows desktops, Microsoft 365 applications, user access, and endpoint environments.
¡ Manages Active Directory accounts, groups, permissions, group memberships, and password resets.
¡ Assists with system and data protection processes across multiple layers of the IT environment.
¡ Performs software and hardware installation, upgrades, configuration, and support.
¡ Coordinates with vendors for support, design input, incident management, and issue resolution.
¡ Develops and maintains technical documentation, including network diagrams, system records, and knowledge base content.
¡ Supports analysis, installation, and modification of operating systems and databases.
¡

INFINITY TECHNOLOGIES
www.inftechnologies.com

THANK YOU

FOR YOUR TIME AND CONSIDERATION

01257.0001/867754.3 B-1
EXHIBIT “B”

SPECIAL REQUIREMENTS
(Superseding Contract Boilerplate)
The Agreement is amended as provided herein. Deleted text is indicated in strikethrough and added text in bold italics.

01257.0001/867754.3 C-1
EXHIBIT “C”

SCHEDULE OF COMPENSATION

June 11, 2026
City of South El Monte
City Clerk’s Office
1415 Santa Anita Avenue
South El Monte, CA 91733
Attn: Adrian Garcia, MMC, City Clerk
RE: FEE ESTIMATE PROPOSAL FOR COMPREHENSIVE MANAGED INFORMATION

TECHNOLOGY SERVICES
Dear Mr. Garcia,
Infinity Technologies is pleased to submit this Fee Proposal for Comprehensive Managed Information Technology Services for the City of South El Monte (City).

This Fee Proposal has been developed in accordance with the City's Request for Proposals and Addendum No. 1. Our pricing approach is designed to provide predictable budgeting, clearly defined service responsibilities, transparent treatment of optional and out-of-scope work, and flexibility to support the City's evolving operational, cybersecurity, and technology needs.

The proposed pricing reflects our understanding of the City's current requirements and operating environment and is intended to provide a fair, transparent, and sustainable framework for service delivery. Infinity Technologies remains committed to working collaboratively with the City throughout the evaluation and contracting process to ensure the final agreement appropriately reflects the City's service requirements, priorities, and operational objectives.

We appreciate the opportunity to submit this proposal and look forward to the possibility of continuing our partnership in support of the City's technology, cybersecurity, and operational objectives.

Sincerely,
Mohammad Ahmed
President and CEO
Infinity Technologies
Telephone: (916) 273-4662
Email: [email protected]

INFINITY TECHNOLOGIES | CITY OF SOUTH EL MONTE | FEE ESTIMATE PROPOSAL 2

FEE ESTIMATE PROPOSAL

1. PRICING METHODOLOGY
The proposed pricing is based upon the service requirements identified in the RFP, information provided in Addendum No. 1, the City's current technology environment, and the staffing, governance, cybersecurity, and support requirements described in our proposal.

The proposed pricing methodology reflects the City's current operating environment and anticipated support requirements while providing flexibility to accommodate future technology initiatives and operational changes.

The proposed monthly fee provides a predictable cost structure for recurring managed services and includes dedicated onsite support, service desk operations, infrastructure administration, cybersecurity support, strategic technology planning, reporting, and management oversight.

Consistent with Addendum No. 1, Microsoft 365 licensing, backup licensing, mobile device management services, infrastructure refresh initiatives, hardware purchases, software purchases, and other project-specific work are not included in the base monthly fee and are separately identified within this Fee Proposal.

2. SUMMARY OF PRICING COMPONENTS
Pricing Component Pricing Approach
Managed IT Services Fixed Monthly Fee
Dedicated Onsite Support (24 Hours/Week) Included
Service Desk & Remote Support Included
Remote Monitoring & Management (RMM) Platform Included
Strategic Technology Planning Included
Cybersecurity Administration & Advisory Services Included Security Monitoring & Alert Review Included
Microsoft 365 Licensing Excluded – City Maintained
Backup Licensing Separately Itemized
Mobile Device Management Services Separate Proposal
Infrastructure Refresh Projects Separately Scoped
Additional Project Work Hourly Rates or Project Pricing After-Hours Services Hourly Rates as Authorized

3. SERVICES INCLUDED IN THE MONTHLY FEE
The proposed monthly fee includes recurring managed services necessary to support the City's day-to-day technology operations.

INFINITY TECHNOLOGIES | CITY OF SOUTH EL MONTE | FEE ESTIMATE PROPOSAL 3 • Dedicated onsite technical support (24 hours per week). • Transition, onboarding, discovery, documentation development, knowledge transfer, and operational stabilization activities.
• Help desk, remote support, and Remote Monitoring and Management (RMM) services. • Endpoint, workstation, Microsoft 365, and Entra administration. • Network, firewall, wireless, and infrastructure administration and monitoring. • Cybersecurity administration, security monitoring, alert review, vulnerability management, and advisory services.
• Vendor coordination, procurement support, and technology lifecycle planning. • Disaster recovery and business continuity planning, recovery objective (RTO/RPO) recommendations, testing coordination, and recovery documentation support. • Monthly reporting, governance meetings, budgeting support, and strategic technology advisory services.

4. SERVICES PRICED SEPARATELY
The following services are excluded from the base monthly fee and will be separately authorized by the City prior to performance. Where applicable, such services will be provided pursuant to a mutually agreed scope, schedule, and cost estimate.

Separately Authorized Services
• Microsoft 365 licensing.
• Backup and data protection licensing.
• Mobile device management services.
• Hardware, software, cloud subscriptions, and third-party licensing. • Infrastructure refresh and technology replacement initiatives. • Major technology implementation projects and large-scale device deployments. • Digital forensic investigations and post-incident recovery services. • Specialized consulting services beyond the contracted scope. • Additional onsite staffing requested by the City.

5. MANAGED INFORMATION TECHNOLOGY SERVICES FEE
Description Monthly Fee
Monthly Managed Services Fee $12,000
Annualized Equivalent (12 Months) $144,000
The monthly managed services fee includes all recurring services identified in Section 3, including dedicated onsite support, service desk operations, cybersecurity administration, strategic advisory services, transition activities, and Remote Monitoring and Management (RMM) platform services.

INFINITY TECHNOLOGIES | CITY OF SOUTH EL MONTE | FEE ESTIMATE PROPOSAL 4 Pricing is based on the scope, staffing model, and assumptions identified in this Fee Proposal. Any future contract extensions, renewals, or modifications to the scope of services may be subject to mutually agreed adjustments.

6. OPTIONAL CYBERSECURITY & DATA PROTECTION SERVICES
The following optional services are available to support the City's cybersecurity, risk management, business continuity, regulatory compliance, and data protection objectives. These services provide additional layers of monitoring, threat detection, incident response, user awareness, and recovery capabilities and may be implemented individually or as part of a comprehensive cybersecurity program.

Optional Cybersecurity & Data Protection Service Monthly Cost Basis SentinelOne Endpoint Protection $6.25/device/month
BlackPoint Cyber MDR Endpoint Monitoring & Response $10.00/device/month Wazuh MDR Infrastructure & Firewall Monitoring $10.00/infrastructure/month Proofpoint Email Security Protection $6.00/user/month
KnowBe4 Security Awareness & Phishing Simulation Platform $2.00/user/month Datto SaaS Protection for Microsoft 365 (Spanning Backup) $2.25/user/month Service Description
Optional cybersecurity services may be implemented individually or combined to provide enhanced monitoring, threat detection, incident response support, compliance reporting, phishing prevention, security awareness training, and Microsoft 365 data protection. • Managed Detection and Response (MDR) services supplement the security monitoring included in the base managed services program by providing 24x7 threat detection, managed incident response, threat hunting, security operations center (SOC) escalation, and advanced endpoint monitoring capabilities.
• Email Security Services provide advanced filtering, phishing protection, and email threat prevention capabilities.
• Security Awareness Training supports employee education, phishing simulation campaigns, and cybersecurity awareness initiatives.
• Microsoft 365 Backup Services provide cloud-based backup and recovery capabilities for Exchange Online, OneDrive, SharePoint, and other supported Microsoft 365 services.

Optional services may be added at the City's discretion and will be implemented only upon City authorization.

7. HOURLY RATE SCHEDULE
Services requested by the City that fall outside the contracted scope of services will be performed only upon City authorization and billed according to the following rate schedule. Rates include

INFINITY TECHNOLOGIES | CITY OF SOUTH EL MONTE | FEE ESTIMATE PROPOSAL 5 labor, supervision, and standard administrative overhead associated with the performance of authorized services.

IT Hourly Rate Schedule
Billing Basis: Managed services fees will be invoiced monthly in arrears in accordance with the terms of the Professional Services Agreement.

8. PRICING ASSUMPTIONS
This Fee Proposal is based on the following assumptions:
• Dedicated onsite support will be provided 24 hours per week. • Microsoft 365 licensing, backup licensing, and mobile device management services are excluded and separately priced as identified in this proposal. • Infrastructure refresh initiatives, hardware purchases, software purchases, cloud subscriptions, telecommunications services, and third-party licensing costs are excluded unless specifically identified.
• Ongoing documentation maintenance, environment validation, knowledge transfer, and review of the City's existing IT Risk Assessment are included in the proposed monthly fee. • Pricing assumes continued access to available documentation, vendor information, administrative credentials, and City-designated points of contact necessary to support service delivery.
• Services outside the contracted scope require prior City authorization.

CLASSIFICATION REMOTE RATE ON-SITE RATE
Project Manager 170 190
Programmer/Developer 170 190
Senior Network Engineer 170 190
Network Engineer 155 175
Senior Business Analyst 160 180
Business Analyst II 145 165
Business Analyst I 125 140
Senior Systems Engineer 145 160
Systems Engineer 135 150
Senior Systems Analyst 130 145
Systems Analyst II 120 135
Systems Analyst I 110 125
Senior IT Technician 105 120
IT Technician II 95 110
IT Technician I 90 105

INFINITY TECHNOLOGIES | CITY OF SOUTH EL MONTE | FEE ESTIMATE PROPOSAL 6

9. FEE PROPOSAL SUMMARY
Infinity Technologies’ Fee Proposal is structured to provide the City with predictable recurring costs, clear separation of base and optional services, defined hourly rates for authorized out-ofscope work, and transparent treatment of licensing, refresh projects, and third-party costs. This approach supports fiscal accountability while providing the City with the managed IT, cybersecurity, onsite support, and strategic advisory services requested in the RFP.

10. FEE PROPOSAL CERTIFICATION
Infinity Technologies certifies that the pricing contained herein is valid for the proposal period identified in the RFP and has been prepared in accordance with the requirements of the City's Request for Proposals and Addendum No. 1.

INFINITY TECHNOLOGIES | CITY OF SOUTH EL MONTE 1
June 11, 2026
City of South El Monte
City Clerk's Office
1415 Santa Anita Avenue
South El Monte, CA 91733
Attn: Adrian Garcia, MMC, City Clerk
RE: FEE PROPOSAL FOR MOBILE DEVICE MANAGEMENT SERVICES
Dear Mr. Garcia:

Infinity Technologies is pleased to submit this Fee Proposal for Mobile Device Management (MDM) Services in accordance with the City of South El Monte's (City) Request for Proposals for Comprehensive Managed Information Technology Services.

This proposal is provided as a separate pricing component in accordance with the City's request and reflects our approach to delivering secure, centralized management of the City's mobile device environment. The proposed services are designed to strengthen device security, support compliance objectives, streamline administration, and enhance operational visibility across the City's mobile workforce.

Our pricing includes transition and onboarding activities, ongoing administration and monitoring, security policy management, compliance oversight, reporting, and user support. The proposed fee structure provides predictable budgeting while allowing the City flexibility to scale services as operational requirements evolve.

We appreciate the opportunity to submit this proposal and look forward to the possibility of continuing our partnership in support of the City's technology, cybersecurity, and operational objectives.

Sincerely,
Mohammad Ahmed
President and CEO
Infinity Technologies
Telephone: (916) 273-4662
Email: [email protected]

INFINITY TECHNOLOGIES | CITY OF SOUTH EL MONTE 2

FEE PROPOSAL FOR MOBILE DEVICE

MANAGEMENT SERVICES

1. PRICING METHODOLOGY
The proposed pricing is based on the City's current mobile device inventory, existing Microsoft cloud environment, and anticipated device management, security, compliance, and support requirements. Pricing includes onboarding, knowledge transfer, administration, monitoring, reporting, and ongoing support activities necessary to securely manage the City's mobile device environment.

The proposed monthly fee provides a predictable cost structure for recurring mobile device management services and includes administration of the City's existing Microsoft Intune environment, device lifecycle management, security policy enforcement, compliance monitoring, reporting, and user support.

2. SUMMARY OF PRICING COMPONENTS
Pricing Component Pricing Approach
Mobile Device Management Services Fixed Monthly Fee
Transition & Onboarding Activities Included
Device Administration & Monitoring Included
Security & Compliance Management Included
Reporting & User Support Included
Mobile Device Management Licensing City Maintained
Additional Project Services Separately Authorized
New Device Deployment & Configuration Separately Authorized

3. SERVICES INCLUDED IN THE MONTHLY FEE
The proposed monthly fee includes recurring services necessary to transition, manage, secure, support, and report on the City's mobile device environment.

Service Category Included Services
Transition &
Administration
Knowledge transfer from incumbent provider, device inventory verification, documentation maintenance, device lifecycle management, user onboarding, and offboarding.

Device
Management
Device enrollment and provisioning, Microsoft Intune administration, configuration management, mobile operating system updates, and patch management.

Security &
Compliance
Security policy enforcement, MFA and Conditional Access administration, compliance monitoring, remote lock and wipe capabilities, and response to lost or compromised devices.

Application
Management
Deployment, configuration, updating, and management of approved mobile applications.

INFINITY TECHNOLOGIES | CITY OF SOUTH EL MONTE 3
Monitoring &
Support
Device health monitoring, alert management, end-user troubleshooting, technical support, and coordination with wireless carriers and device vendors.

Reporting &
Training
Monthly inventory and compliance reporting, management summaries, mobile security awareness guidance, and user training support.

4. SERVICES PRICED SEPARATELY
The following services are not included in the monthly MDM management fee and will be performed only upon City authorization.

Separately Authorized Service Billing Basis
Additional Project Services Outside Scope $150/hour
New Device Deployment, Enrollment, & Configuration $65/device Mobile Device Replacement/Mitigation $65/device

5. MOBILE DEVICE MANAGEMENT SERVICES FEE
Description Amount
Monthly MDM Services Fee $936
Annualized Equivalent (12 Months) $11,232
One-Time Implementation Fee $0
Billing Basis: Mobile Device Management services will be invoiced monthly in accordance with the terms of the Professional Services Agreement.

Pricing is based on the assumptions identified in this Fee Proposal. Any future contract extensions, renewals, or modifications to the scope of services may be subject to mutually agreed adjustments.

6. PRICING ASSUMPTIONS
• Microsoft 365, Entra ID, and applicable device management platform licensing (e.g., Microsoft Intune, MaaS360, Jamf, or other City-approved MDM solutions) are provided by the City under its existing licensing agreements.
• Pricing includes administration, monitoring, security management, compliance enforcement, reporting, and support for the City's mobile device environment utilizing its existing Microsoft mobility platform.
• Cellular service plans, carrier charges, accessories, and mobile device purchases are excluded. Infinity Technologies will coordinate with wireless carriers and device vendors as required.
• Pricing is based on management of up to 117 mobile devices. Additional devices will be billed at the same monthly per-device rate.

INFINITY TECHNOLOGIES | CITY OF SOUTH EL MONTE 4
• New device deployment, enrollment, and configuration services beyond routine device management may be provided under the optional per-device deployment rate identified herein.
• Transition, onboarding, discovery, documentation review, knowledge transfer, and implementation activities are included in the proposed monthly fee and will not result in additional charges to the City.
• Services outside the scope identified herein will be performed only upon prior City authorization.

7. FEE PROPOSAL SUMMARY
Infinity Technologies' MDM Fee Proposal is structured to provide the City with predictable recurring costs, centralized device administration, enhanced security controls, compliance oversight, and responsive support for the City's mobile device environment. The proposed pricing includes transition and onboarding activities, ongoing management services, and clearly defined pricing for authorized services outside the recurring scope. This approach supports operational efficiency, security, accountability, and long-term sustainability of the City's mobile technology program.

8. FEE PROPOSAL CERTIFICATION
Infinity Technologies certifies that the pricing contained herein is valid for the proposal period identified in the Request for Proposals and has been prepared in accordance with the requirements of the City's Request for Proposals and Addendum No. 1.

01257.0001/867754.3 D-1
EXHIBIT “D”

SCHEDULE OF PERFORMANCE WITHIN RFP

REQUEST FOR PROPOSALS (RFP)

TO PROVIDE A COMPREHENSIVE MANAGED INFORMATION

TECHNOLOGY SERVICES FOR THE CITY OF

SOUTH EL MONTE, CALIFORNIA
May 6, 2026

DELIVERY ADDRESS
City of South El Monte
City Clerk’s Office
1415 Santa Anita Ave.

South El Monte, CA 91733
Attn: Adrian Garcia, MMC,
City Clerk

REQUIRED NUMBER OF PROPOSALS
Two (2) hard copies and one (1) electronic
copy (pdf) on a USB

CONTACT INFORMATION FOR INQUIRIES
contact via e-mail only, no telephone calls
Adrian Garcia, MMC
City Clerk
[email protected]

PROPOSAL DUE DATE
Thursday, June 11, 2026, 4:00 p.m.

ATTACHMENT C

RFP To Provide a Comprehensive Managed Information Technology Services Table of Contents Table of Contents

1. General Information 4

2. Purpose 7

3. RFP Schedule 7

4. Scope of Services 7

5. Mobile Device Management (MDM) & Mobility Services 10

6. Key Personnel 12

7. City’s Standard Professional Services Agreement 12

8. Insurance Coverage Limits and Requirements 12

9. Consultant Selection Methodology 12

10. Contract Award 13

11. Required Format for Proposal Submittal 13

12. Fee Estimate Proposal Submittal 12

13. Questions Regarding This RFP 14

14. Proposal Submittal Protocol 15

15. Pre-Contractual Expenses In Responding To The RFP Preparation 15 Attachments:

Attachment A - Additional General IT Information Only
Attachment B - Affidavit of Non-Collusion
Attachment C - Sample Professional Services Agreement

RFP To Provide a Comprehensive Managed Information Technology Services Cover Page

REQUEST FOR PROPOSALS (RFP)

TO PROVIDE A COMPREHENSIVE MANAGED INFORMATION

TECHNOLOGY SERVICES FOR THE CITY OF SOUTH EL

MONTE, CALIFORNIA
To interested and qualified Consultants:

The City of South El Monte is soliciting Proposals from qualified firms to Provide a Comprehensive Managed Information Technology Services .

Requirements for this RFP are enclosed.

In order to be considered in the selection process, interested parties shall submit two (2) hard copies and one (1) electronic copy (pdf) on a USB of their Proposals no later than 4:00 p.m. on Thursday, June 11, 2026, to:

City of South El Monte
City Clerk’s Office
1415 Santa Anita Ave.

South El Monte, CA 91733
Attn: Adrian Garcia, MMC, City Clerk
If you have any questions, please contact via email (no telephone calls):

Adrian Garcia, MMC
City Clerk
[email protected]
Late proposals will not be accepted. Emailed proposals will not be accepted.

Sincerely,
Adrian Garcia, MMC
City Clerk
City of South El Monte

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 4

REQUEST FOR PROPOSALS (RFP)

TO PROVIDE A COMPREHENSIVE MANAGED INFORMATION

TECHNOLGOY SERVICES FOR THE CITY OF SOUTH EL

MONTE, CALIFORNIA
May 6, 2026

1. GENERAL INFORMATION
A. History and Community Profile
South El Monte, located approximately 18 miles east of downtown Los Angeles, lies in a geographic region known as the San Gabriel Valley. The City is bound on two sides by the San Gabriel Valley's two major drainage features: the Rio Hondo River to the west and the San Gabriel River to the east. Both rivers are contained within concrete-lined channels and flow into the Whittier Narrows immediately south of South El Monte.

Whittier Narrows is a regional open space resource and flood control feature formed by significant erosion between the Puente and Merced Hills.

The area that is now South El Monte was originally part of two Spanish land grants given to early settlers. The lands were used for ranching and other agricultural pursuits through the 1930s. Leading up to and following World War II, however, the region experienced significant industrial growth, with an accompanying boom in the housing market. South El Monte, due to its location adjacent to rail lines and new freeways, successfully attracted a broad base of industry.

The growth of industry during this period, together with local desires to protect and utilize the increasing tax revenues, led local businesses and residents to petition for incorporation. The City of South El Monte incorporated on July 30, 1958, encompassing approximately one square mile, with approximately 3,900 residents.

Between 1958 and 1980, a series of annexations grew the City to 2.85 square miles and approximately 16,000 residents. Through this period, industry remained the major driver of the City's economy, with roughly 1,100 businesses. During the 1980s and 1990s, South El Monte experienced gradual growth resulting primarily from further annexation of peripheral lands. Starting with the early 2000s, the City's residential population has remained close to 20,000 until the present day.

In just six decades the City of South El Monte has matured into a viable commercial and industrial base with a good blend of older and younger residents working in the same dedication and community spirit that the city was founded upon, where both the residents and business community are working together to make the community a better place to live and work.

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 5 B. Governance and Oversight
The City of South El Monte consists of a five-member elected City Council (with elected Mayor) and an appointed City Manager. There are eight departments: City Manager, City Attorney (appointed by Council), City Clerk, Finance, Human Resources / Risk Management, Community Development/Public Works, Economic Development and Community Services. The Management Team consists of the following:

City Manager - Rene Salas
City Attorney - Susie Altamirano (employed by law firm of Olivarez Madruga Law Organization, LLP)
City Clerk - Adrian Garcia
Director of Finance - Masami Higa
Director of Human Resources/Risk Management - Iyob Tessema Director of Community Development/Public Works – Gerardo Marquez Director of Economic Development - David De Vries
Director of Community Services - Ariana De La Cruz
City Council appointed officers serve at the will of City Council, and other directors serves at the will of City Manager. Information Technology is overseen by the City Clerk.

C. Background
City currently contracts all I.T needs: Client help desk support, desktop support, system, network and security administration, software, hardware, network troubleshooting, and specific project development, implementation, and support. I.T currently overseen by the City Clerk with close coordination between all user departments.

The City no longer has any servers, with everything hosted on the cloud, with many of the City’s major software licensed as a SaaS, with backup and security provided by the software vendor.

The City believes that an open competition for I.T. services provide the City with the best results for its public dollars. As such, the City is interested in receiving responsive and competitive proposals from experienced and qualified firms to provide a comprehensive managed information technology services which are easier to understand, predict, and oversee.

D. Current Information Technology Environment
The City is a contract city with no Fire, Police, Health, or Utilities services that the City owns. Below is a City-wide I.T. budget adopted for Fiscal Year 2025-26, subject to change, based on the results of this RFP and contract award and the city is currently working on Fiscal Year 2026-2027 budget.

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 6

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 7

2. PURPOSE
The purpose of the Request for Proposals for a Comprehensive Managed Information Technology Services is designed to strengthen the costeffectiveness, quality, and productivity of the City of South El Monte, using current secure technology, planning for short-term and long-term I.T. goals, to provide excellent public service.

3. RFP SCHEDULE
Below is the RFP schedule. Below tentative schedule is subject to change by the City:

Request for Proposals Posted and Issued Wednesday, May 6, 2026 Deadline for Receipt of Questions Thursday, May 21, 2026, 4:00 p.m.

Addendum (if necessary) to Respond to
Questions
Thursday, May 28, 2026
Deadline for Receipt of Proposals (RFP Due
Date)
Thursday, June 11, 2026, 4:00 p.m.

Evaluation of proposals June 2026
Final Selection June 2026
Contract Awarded by City Council July 2026
Contract Execution July 2026
Transition/Onboarding August 2026 – October 2026

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 8

4. SCOPE OF SERVICES
The following is a list of some of the services required but should not be seen as all inclusive.
1) Provide strategic planning and oversight of the City’s IT program. a. Identify trends in use of IT for municipal service delivery. Identify solutions to support City strategic goals and objectives.
i. Identify critical integration issues based on current projects and future initiatives.
ii. Recommend policies, procedures, and standards for implementation and use of IT.
iii. Provide input and review of Requests for Proposals (RFP) related to IT services. Assist with vendor negotiations on IT projects. iv. Provide recommendations for additional services to provide enhanced IT services when needed.
v. Assist City with yearly budget recommendations, identifying hardware and software needs, and recommending equipment and software upgrades.
2) Provide experienced project managers to provide management of projects on an as-needed basis from vendor selection to implementation. 3) Provide desktop and network support to City Staff.
a. Desktop Administration and Support:
i. Install personal computers, laptops, printers, copiers, peripherals, configuring laptops and desktops for standard applications and network services, identifying and correcting end user hardware problems, and performing advanced troubleshooting.
ii. Document and track all help desk tickets whether received from ticket tracking system, phone input, email, or in person.
iii. Ensure that a list of software and hardware inventory, license, and warranty expirations is kept current.
iv. Provide ongoing hardware maintenance of the LAN(s) consisting of all computers, servers, printers, and other peripherals.
v. Provide system upgrades including but not limited to:

1. Operating system upgrades

2. Application upgrades

3. Hardware upgrades

4. Virus protection

5. Spam filtering
vi. Coordinate resolution of software problems with software vendor. vii. Provide support for the City’s document imaging and scanning systems, GIS applications, and other applications as identified by the City.
viii. Ensure efficient daily operation of PCs and network. ix. Maintain an up-to-date inventory of all City computer-related hardware and make available to City personnel upon request.
b. Network Administration
i. Provide regular review and evaluation of the City’s network to ensure optimum operations and security.

1. Network access including but not limited to:

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 9 a. New user account creation.
b. Disabling or deleting obsolete user accounts.
c. Assigning security permissions.
d. Issuing VPN access.
e. Vendor account creation.
f. Multi-Factor authentication
ii. Provide Monitor and alert notifications to firm’s IT staff on failure or potential failure of critical equipment; alert notifications to designated City personnel in the event of failure.
iii. Provide network security and maintain a virus detection programs on City servers, emails and all other computers and laptops. Ensure remote access is secured.
iv. Provide off-site file backup and disaster recovery. v. Network printing.
vi. Email administration.
vii. Documentation.
viii. Server maintenance, if applicable.
ix. Firewall administration support.
x. Internet support.
xi. Network outages.
xii. System Backup: The IT network, including all files on the servers (if applicable), are backed up daily. Consultant shall ensure that backup processes are scheduled and performed successfully, and that backup media are accessible, and files can be successfully restored. xiii. Perform an external penetration test for the network annually. 4) Provide quotes for procurement of IT related equipment. 5) Provide installation and repair of all IT related equipment including configuration changes, and installation of patches and upgrades.
6) Provide quality information services and technological deliverables, including project planning and execution.
7) Develop mechanisms for improving the City of South El Monte utilization of its current technological resources.
8) Improve the overall cost-effectiveness of City-wide operating expenses and capital outlays associated with technological services and future purchasing and technology needs.
9) Take over and complete phased IT infrastructure refresh project across City-wide departments covering end of life hardware and software assets and to configure a network environment that is built on best practices.
10)Provide monthly management level status reports to review work performed, network availability, help desk ticket summary, security issues and concerns. Attend weekly status meetings either in-person or remotely.
11)Provide cybersecurity across all City locations. The City has deployed a robust, multilayered approach to security-focused technologies by mainly adopting Microsoft solutions across the board (Microsoft 365 and Azure AD). The City will require the selected vendor develop Cyber Security and various compliance plans in partnership with City Departments, which ultimately ensure training is distributed to end-users.
a. Monitoring & Management of the existing DNS Security and content filtering system.
b. Monitoring & Management of the existing Anti-malware System.

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 10 c. Monitoring & Management of the existing Next-Gen Anti-virus and Security system.
d. Monitoring & Management MFA across multiple platforms which utilize MFA. e. Training and regular simulated phishing exercises for all users in the following areas - Social Engineering Training, Phishing Training, General Cyber security training, Training of account team staff on fraudulent transactions.
12)Provide procedures and planning for Incident Response, Disaster Recovery & Business Continuity plans.

Staffing Requirements:
• One Information Technology Technician on-site – 24 hours per week on-site, three (3) times a week for four to eight (4 to 8) hours per visit and flexibility to respond to critical issues or requests. Responsible for overall system support ensuring efficient daily operation of PCs and network. The Site Lead serves as a technology advisor for the City and will work directly with staff liaison(s) to provide exceptional customer care.
• Availability of unscheduled support or after hours and emergency services. Provide a Service Level Agreement (SLA) target matrix with response times.

5. MOBILE DEVICE MANAGEMENT (MDM) & MOBILITY SERVICES
Vendor shall provide a separate cost estimate proposal for Mobile Device Management (MDM) services to securely manage, monitor, and support all City-issued and authorized mobile devices, including smartphones, tablets, and other portable computing devices used across departments such as Code Enforcement, Parking Enforcement, Public Works, and Administration. (Please note the City may or may not consider proposal for MDM services)
The following is a list of some of the services but should not be seen as all inclusive. i. Device Enrollment & Provisioning

1. Configure and deploy mobile devices using automated enrollment methods (e.g., zero-touch deployment, Apple Business Manager, Android Enterprise).

2. Standardize device configurations, including email, Wi-Fi, VPN, and security policies.

3. Support onboarding and offboarding of devices and users.

4. Purchase of devices with city carriers.
ii. Device Security & Compliance

1. Enforce security policies including:
o Password/PIN requirements
o Device encryption
o Auto-lock and inactivity timeouts

2. Enable remote lock and remote wipe capabilities for lost, stolen, or compromised devices.

3. Monitor device compliance and generate alerts for non-compliant devices.

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 11 iii. Application (App) Management

1. Deploy, update, and manage mobile applications (public, private, and enterprise apps).

2. Implement app whitelisting/blacklisting policies.

3. Configure secure access to City systems (e.g., email, document systems, GIS applications).
iv. Asset & Inventory Management

1. Maintain a real-time inventory of all mobile devices, including:
o Device type, user assignment, and location
o Operating system versions
o Warranty and lifecycle status

2. Integrate mobile device inventory with existing IT asset management systems. v. Monitoring, Reporting & Alerts

1. Provide centralized dashboards for device health, usage, and compliance.

2. Generate periodic reports including:
o Device inventory
o Security compliance status
o Application usage

3. Provide real-time alerting for:
o Security incidents
o Jailbroken/rooted devices
o Unauthorized access attempts
vi. Integration with Existing Systems

1. Integrate with the City’s existing Microsoft ecosystem, including:
o Microsoft Intune
o Azure Active Directory (Entra ID)
o Microsoft 365 services

2. Support Multi-Factor Authentication (MFA) enforcement across mobile devices.

3. Ensure secure connectivity via VPN and conditional access policies. vii. Support & Maintenance

1. Provide ongoing technical support for mobile devices, including troubleshooting and issue resolution.

2. Ensure timely updates and patch management for mobile operating systems.

3. Coordinate with wireless carriers and device vendors as needed. viii. Policy Development & Training

1. Assist the City in developing and maintaining mobile device usage policies.

2. Provide staff training on:
o Secure use of mobile devices
o Phishing and mobile security threats
o Acceptable use policies

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 12

6. KEY PERSONNEL
It is imperative that the key personnel providing the I.T. services have the background, experience, and qualifications to complete the project. The City reserves the right to approve all key personnel individually for work on this contract. All key staff shall be named in the contract. After the contract is signed, the proposer may not replace key staff unless their employment is terminated or agreed upon by the City. The City must approve replacement staff before a substitute person is assigned to the Project.

The City reserves the right to request that the proposer replace a staff person assigned to the contract should the City consider such a replacement to be for the good of the project.

7. CITY’S STANDARD PROFESSIONAL SERVICES AGREEMENT
The RFP includes a sample of City’s Professional Services Agreement as Attachment B.

Proposers shall review the Agreement and provide a statement that they will comply with all aspects of the Agreement or provide any comments that they would like the City to consider. The City Attorney will review any comment received and make a final decision if all or part or any of such comments may be considered.

8. INSURANCE COVERAGE LIMITS AND REQUIREMENTS
Consultant shall provide Insurance Coverage Limits and Requirements as indicated in sample of City’s Professional Services Agreement as Attachment B.

9. CONSULTANT SELECTION METHODOLOGY
The proposals will be evaluated based upon several factors. These factors may include:

Evaluation Criteria Max
Points
Completeness of the Proposals and compliance with the required RFP format. 25
Project understanding, scope and approach to develop the project efficiently. 25
Local Municipal Experience and Qualifications of Key Staff. 25 Similar Project Experience 25
Total Points 100
As part of the evaluation, the City will also contact references listed in the proposal.

City Selection Panel will review the proposals received, and rank them based on the above criteria, and establish highest ranked consultant. The City may choose not to conduct oral interviews and negotiate a contract with the highest ranked consultant after the evaluation of written proposals.

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 13 At City’s discretion, the City may also conduct oral interviews with the top 3 ranked consultants. If oral interviews are conducted, the City will inform the selected proposers and provide the evaluation criteria for oral interviews at that time. After evaluations, the City will select the consultant who has is ranked highest.

After ranking, cost negotiations will begin with the most qualified consultant and only their cost proposal will be opened. Should negotiations fail or result in a price that the local agency does not consider fair and reasonable, negotiations must be formally terminated, and the local agency must then undertake negotiations with the second most qualified consultant. If the negotiations with the second most qualified firm are not successful, negotiations must be formally terminated and the local agency must then undertake negotiations with the third most qualified consultant, and so on, until the price is determined to be fair and reasonable by the local agency.

10.CONTRACT AWARD
Any contract resulting from this RFP will be awarded to a firm whose Proposal meet the technical requirements of the RFP and is evaluated as the highest ranked proposal.

Proposals will be ranked in accordance with the evaluation criteria stated in this RFP.

Negotiations regarding a fair and reasonable price will occur subsequent to consultant selection. Should the City be unable to obtain a fair and reasonable price through negotiations with the highest qualified proposer, the City shall enter into negotiations with the next highest qualified proposer and may award that contract if the parties are able to arrive at a fair and reasonable price. If that is unattainable, the City shall enter into negotiations with the next highest qualified proposer in sequence until an agreement is reached.

11.REQUIRED FORMAT FOR PROPOSAL SUBMITTAL
Please submit your Proposal in the format specified below:

Cover Letter: Emphasize strong points of the project team and the firm’s experience.

Include the name, address, telephone number, title, and signature of the firm’s contact person for this proposal. The cover letter shall state that the submittal is valid for 120 days.

Table of Contents: Provide contents of proposal.

Section 1. Approach and Scope of Work: Provide your understanding of the project and describe your approach. Provide a detailed scope of work that your film will utilize in providing requested services in efficient and cost-effective manner. In your approach, describe methods that you will use for quality control, budget/cost control, schedule control, and document control.

Section 2: Schedule of Services: Provide a project a detailed schedule. Show project tasks, durations, start and completion dates, time allocations for City review and other regulatory agency review and any outside agencies that may be involved in the review and approval process.

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 14 Section 3. Project Team, Key Personnel and Resumes: Provide an organization chart showing the names and responsibilities of key personnel and subconsultants.

Provide resumes of all key personnel identified in the organization chart.

Section 4. Company Qualifications: Provide qualifications of prime consulting firm and sub-consultants.

Section 5. References: Provide five (5) Public Agency references for similar projects.

Section 6. City’s Standard Professional Services Agreement (see Attachment B.

Sample Professional Services Agreement): The referenced attachment is City’s Standard Professional Services Agreement, which will be executed by the selected consultant. Proposers shall review the Agreement and provide a statement that they will comply with all aspects of the Agreement or provide any comments that they would like the City to consider. Please note that the City does not guarantee that any revisions to the contract will be accepted. The selected consultant shall be prepared to execute the contract as is, if the City does not accept any changes provided by the consultant.

Section 7. Addenda Acknowledgement: If any Addenda is issued by the City, the proposers shall include an acknowledgement of receiving such Addenda and their agreement with the terms and conditions stated in such Addenda. If no Addenda is issued, proposers shall state so in this section.

Section 8. Required Attachments:

Below attachments shall be signed and submitted with the proposal:
• Attachment A - Affidavit of Non-Collusion
• Attachment B - Sample Professional Services Agreement The Fee Proposal shall be submitted in a separate envelope as indicated in the following section.

12.FEE ESTIMATE PROPOSAL SUBMITTAL
Fee Proposal shall be submitted in a separate sealed envelope. Include the proposed costs to provide the services desired and a separate sealed envelope MDM services proposal. Include any other cost price information that would be contained in a potential agreement with the City. In addition, include the cost for extra after-hours services or any other services that are considered optional additions, such as hourly rate schedule for services outside of the scope of work of the flat base contract.

13.QUESTIONS REGARDING THIS RFP
All questions regarding this RFP must be submitted via email:

Adrian Garcia, MMC
City Clerk
[email protected]

RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 15 Questions regarding this proposal shall be submitted via email to the above contact within the deadline identified on the RFP Schedule. In response to all questions received by this date, City will issue an Addendum on the date identified on the RFP Schedule prior to the proposal submittal due date. The addendum will be emailed to all RFP recipients on record.

14. PROPOSAL SUBMITTAL PROTOCOL
Interested and qualified firms shall submit their proposals as follows:
• Envelope 1: Proposal, 2 copies and 1 pdf file on thumb drive/USB.

Please indicate on the Proposal Cover:

PROPOSAL

TO PROVIDE A COMPREHENSIVE MANAGED INFORMATION

TECHNOLOGY SERVICES
• Envelope 2: Fee Proposal, 1 bound copy and 1 pdf file on thumb drive/USB.

Please indicate on the Proposal Cover:

FEE PROPOSAL

TO PROVIDE A COMPREHENSIVE MANAGED INFORMATION

TECHNOLGY SERVICES
• Envelope 3: Fee Proposal, 1 bound copy and 1 pdf file on thumb drive/USB.

Please indicate on the Proposal Cover:

MOBILE DEVICE MANAGEMENT (MDM) FEE PROPOSAL
Please note you may submit 1 thumb drive/USB with all 3 pdf files.

Proposal submittal due date is:

Thursday, June 11, 2026, 4:00 p.m.

Proposals shall be addressed to:

City of South El Monte
City Clerk’s Office
1415 Santa Anita Ave.

South El Monte, CA 91733
Attn: Adrian Garcia, City Clerk
Late proposals will not be accepted.

Note: Use of the City seal is prohibited on any documents without City authorization.

Consultants shall not include City seal in their proposals without authorization.

15. PRE-CONTRACTUAL EXPENSES IN RESPONDING TO THE RFP PREPARATION The City shall not be liable for any pre-contractual expenses incurred by any proposer or by any selected consultant. Each proposer shall protect, defend, indemnify, and hold harmless the City from any and all liability, claims, or expenses whosoever incurred by, or on behalf of, the entity participating in the preparation of its response to this RFP. PrePage 204 of 258 RFP To Provide a Comprehensive Managed Information Technology Services RFP, Page 16 contractual expenses are defined as expenses incurred by proposers and the selected consultant, if any, in:
▪ Preparing and submitting information in response to this RFP ▪ Negotiations with the City on any matter related to this procurement ▪ Costs associated with interviews, meetings, travel, or presentations ▪ All other expenses incurred by a proposer/consultant prior to the date of award The City reserves the right to amend, withdraw and cancel this RFP. The City reserves the right to reject all responses to this request at any time prior to contract execution, or only award a partial contract for a limited scope of work. The City reserves the right to request or obtain additional information about any and all proposals.

END OF RFP

ATTACHMENTS TO FOLLOW
Attachment A Additional General IT Information Only
Attachment B Affidavit of Non-Collusion
Attachment C Sample Professional Services Agreement

ATTACHMENT A
Additional General IT Information Only
General IT Environment & Strategy
• Planned Initiatives
o Migration from .org to .gov domain (legally required) o Development of formal IT policies
o Creation of Disaster Recovery Plan
• Environment Overview
o 95 fully licensed users
o 81 email-only/frontline users
o 99 endpoints
o 30 printers/copiers
Staffing & Service Levels
• Site Technician
o Dedicated individual preferred; rotation acceptable
o Responsibilities:
 Day-to-day IT support
 Standards-based reviews
 Infrastructure alignment checks
 Documentation maintenance
• Strategic Oversight
o Separate resource handles:
 IT planning
 Budgeting
 Roadmaps
• Support Expectations
o Security incidents: Immediate response
o Helpdesk: ~30-minute response
o Average volume: ~40 tickets/month
• Coverage
o 24/7 support required (lower weekend demand)
o City operates on 4-day workweek (Mon–Thurs)
• On-Site Support
o 3 days a week 4-8 hours
o Includes maintenance, reviews, and documentation
• Internal IT Staff
o None (fully outsourced model)
• Tools & Systems
o MSP provides:
 Ticketing system
 RMM tools
 Backup management
o Microsoft Defender in use for endpoint protection

• Language Support
o Not required
• Licensing
o Microsoft 365 licenses required and managed by MSP
• Application Support
o MSP provides:
 Application-level support
 User onboarding/offboarding
o Vendors handle core LOB application support
Project Management & Procurement
• No standardized project management tools
• Procurement occurs:
o As equipment fails or becomes obsolete
• Recent upgrades:
o Deployment of Meraki firewalls for improved connectivity • MSP Role:
o Provide guidance on configurations and standards
o Assist (not resell) in procurement via government contracts Incumbent MSP & Asset Ownership
• MSP currently manages:
o Domains & DNS
o Microsoft 365 / Azure AD
o Network/firewall configurations
o Security platforms
o Backup systems & encryption keys
o SSL/TLS certificates
o SaaS admin accounts
• Asset Management
o Managed by MSP (must continue)
• Credentials
o Documented by both City and MSP
• Access
o City has full access to contracts, licenses, agreements • Transition Expectations
o MSP provides non-proprietary documentation
o Parallel onboarding with incumbent (knowledge transfer required)

Cybersecurity & Compliance
• Compliance Requirements
o PCI Compliance
• Security Environment
o Microsoft Defender (Endpoint + Office 365)
o Entra ID (MFA, Conditional Access, Identity Protection) o 24/7 SOC monitoring
o DNS/web filtering
• Security Operations
o MSP expected to:
 Manage and replace/improve current tools
• Penetration Testing
o Annual, via third-party (coordinated by MSP)
• Cyber Insurance
o MSP supports annual audit/renewal
• Security Training
o MSP must provide:
 Awareness training
 Phishing simulations
 Policy enforcement
• Policy Development
o MSP to assist with:
 IT policies
 Incident Response Plan
 Disaster Recovery Plan
 Business Continuity Plan
• Public Records Requests
o MSP must assist with IT-related requests
Systems & Applications
• Core Platforms
o Microsoft 365 (Exchange, SharePoint, Teams)
o Tyler ERP Pro 10 (formally Incode)
o Laserfiche
o NetFile
o Readyly
o Rhombus Cameras
• Architecture
o Fully cloud-based (no on-prem servers)
o Azure AD joined devices
• Email Environment
o 176 mailboxes
o 80 shared mailboxes

Device Inventory & Infrastructure
• User & Device Counts
o 176 users
o 99 endpoints
o 117 mobile devices
o 10 sites / 10 SSIDs
• Hardware Standards
o Microsoft Surface Pro devices
o iPhones
o Androids
• Network Infrastructure
o 14 Unifi switches
o 6 Meraki firewalls
o 17 Unifi access points
o 30 printers/copiers
• Network Configuration
o 7 external IPs
o /24 subnet structure
o VLAN segmentation (voice, wireless, etc.)
• Storage
o ~1.7 TB (SharePoint)
• Lifecycle Policies
o Desktops: 4 years
o Laptops: 3 years
• Legacy Systems
o None
Backup & Disaster Recovery
• No on-prem servers
• Cloud-based environment
• Microsoft 365 retention policies in place
• No defined RTO/RPO currently
• MSP responsible for:
o Backup strategy
o Disaster recovery planning
Network Administration & Security
• Monitoring
o Managed by MSP
o Alerts for:
 Security incidents
 Device outages
• Connectivity
o 1GB fiber (City Hall hub)
o Wireless bridges / Spectrum / T-Mobile for other sites o Mobile hotspot fallback (FirstNet/T-Mobile)
• VPN
o None in use

• Performance Issues
o None reported
Audio/Visual & Council Support
• A/V supported by third-party vendor
• MSP role:
o Basic troubleshooting
o On-demand onsite support (not full ownership)

ATTACHMENT B

AFFIDAVIT OF NON-COLLUSION
I state that I am (title) of
(name of firm) and that I am authorized to make this affidavit on behalf of my firm, and its owners, directors, and officers. I am the person responsible in my firm for the price(s) and the amount of this Offer.

I state that:
(1) The price(s) and amount of this Offer have been arrived at independently and without consultation, communication or agreement with any other Proposer or potential Proposer. (2) That neither the price(s) nor the amount of this Offer, and neither the approximate price(s) nor approximate amount of this Offer, have been disclosed to any other firm or person who is a Proposer or potential Proposer, and they will not be disclosed before Solicitation opening. (3) No attempt has been made or will be made to induce any firm or person to refrain from bidding on this contract, or to submit an Offer higher than this Offer, or to submit any intentionally high or noncompetitive Offer or other form of complementary Offer. (4) The Offer of my firm is made in good faith and not pursuant to any agreement or discussion with, or inducement from, any firm or person to submit a complementary or other noncompetitive Offer. (5) (name of firm), its affiliates, subsidiaries,
officers, directors and employees are not currently under investigation by any governmental agency and have not in the last four years been convicted of or found liable for any act prohibited by State or Federal law in any jurisdiction, involving conspiracy or collusion with respect to bidding on any public contract, except as described in the attached appendix.

I state that_ (name of firm) understands and
acknowledges that the above representations are material and important, and will be relied on by the City of South El Monte in awarding the contract(s) for which this Offer is submitted. I understand and my firm understands that any misstatement in this affidavit is and shall be treated as fraudulent concealment from the City of South El Monte of the true facts relating to the submission of Offers for this contract.
(Authorized Signature)
(Name of Company/Position)
Sworn to and subscribed before me this day of , 20_ .

Notary Public for California
My Commission Expires:
12402-0001\2179898v2.doc Approved for Use 04/26/18
Attachment A, Page 1

01257.0001/867754.1

ATTACHMENT C

SAMPLE PROFESSIONAL SERVICES AGREEMENT

01257.0001/867754.1

CONTRACT SERVICES AGREEMENT
By and Between

CITY OF SOUTH EL MONTE
and

01257.0001/867754.1 1

AGREEMENT FOR CONTRACT SERVICES

BETWEEN THE CITY OF SOUTH EL MONTE AND
THIS AGREEMENT FOR CONTRACT SERVICES (herein “Agreement”) is made and entered into this day of , 2025 by and between the CITY OF SOUTH EL MONTE, a California, a municipal corporation (“City”) and ,
(“Consultant”). City and Consultant may be referred to, individually or collectively, as “Party” or “Parties.”

RECITALS
City has sought, by issuance of a Request for Proposals or Invitation for Bids, the performance of the services defined and described particularly in Article 1 of this Agreement.

Consultant, following submission of a proposal or bid for the performance of the services defined and described particularly in Article 1 of this Agreement, was selected by the City to perform those services.

Pursuant to the City of South El Monte Municipal Code, City has authority to enter into and execute this Agreement.

The Parties desire to formalize the selection of Consultant for performance of those services defined and described particularly in Article 1 of this Agreement and desire that the terms of that performance be as particularly defined and described herein.

OPERATIVE PROVISIONS
NOW, THEREFORE, in consideration of the mutual promises and covenants made by the Parties and contained herein and other consideration, the value and adequacy of which are hereby acknowledged, the parties agree as follows:

ARTICLE 1. SERVICES OF CONSULTANT

1.1 Scope of Services.

In compliance with all terms and conditions of this Agreement, the Consultant shall provide those services specified in the “Scope of Services” attached hereto as Exhibit “A” and incorporated herein by this reference, which may be referred to herein as the “services” or “work” hereunder.

As a material inducement to the City entering into this Agreement, Consultant represents and warrants that it has the qualifications, experience, and facilities necessary to properly perform the services required under this Agreement in a thorough, competent, and professional manner, and is experienced in performing the work and services contemplated herein. Consultant shall at all times faithfully, competently and to the best of its ability, experience and talent, perform all services described herein. Consultant covenants that it shall follow the highest professional standards in performing the work and services required hereunder and that all materials will be both of good quality as well as fit for the purpose intended. For purposes of this Agreement, the phrase “highest

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professional standards” shall mean those standards of practice recognized by one or more firstclass firms performing similar work under similar circumstances.

1.2 Consultant’s Proposal.

The Scope of Services shall include the Consultant’s scope of work or bid which shall be incorporated herein by this reference as though fully set forth herein. In the event of any inconsistency between the terms of such proposal and this Agreement, the terms of this Agreement shall govern.

1.3 Compliance with Law.

Consultant shall keep itself informed concerning, and shall render all services hereunder in accordance with, all ordinances, resolutions, statutes, rules, and regulations of the City and any Federal, State or local governmental entity having jurisdiction in effect at the time service is rendered.

1.4 Licenses, Permits, Fees and Assessments.

Consultant shall obtain at its sole cost and expense such licenses, permits and approvals as may be required by law for the performance of the services required by this Agreement. Consultant shall have the sole obligation to pay for any fees, assessments and taxes, plus applicable penalties and interest, which may be imposed by law and arise from or are necessary for the Consultant’s performance of the services required by this Agreement, and shall indemnify, defend and hold harmless City, its officers, employees or agents of City, against any such fees, assessments, taxes, penalties or interest levied, assessed or imposed against City hereunder.

1.5 Familiarity with Work.

By executing this Agreement, Consultant warrants that Consultant (i) has thoroughly investigated and considered the scope of services to be performed, (ii) has carefully considered how the services should be performed, and (iii) fully understands the facilities, difficulties and restrictions attending performance of the services under this Agreement. If the services involve work upon any site, Consultant warrants that Consultant has or will investigate the site and is or will be fully acquainted with the conditions there existing, prior to commencement of services hereunder. Should the Consultant discover any latent or unknown conditions, which will materially affect the performance of the services hereunder, Consultant shall immediately inform the City of such fact and shall not proceed except at Consultant’s risk until written instructions are received from the Contract Officer.

1.6 Care of Work.

The Consultant shall adopt reasonable methods during the life of the Agreement to furnish continuous protection to the work, and the equipment, materials, papers, documents, plans, studies and/or other components thereof to prevent losses or damages, and shall be responsible for all such damages, to persons or property, until acceptance of the work by City, except such losses or damages as may be caused by City’s own negligence.

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1.7 Further Responsibilities of Parties.

Both parties agree to use reasonable care and diligence to perform their respective obligations under this Agreement. Both parties agree to act in good faith to execute all instruments, prepare all documents and take all actions as may be reasonably necessary to carry out the purposes of this Agreement. Unless hereafter specified, neither party shall be responsible for the service of the other.

1.8 Additional Services.

City shall have the right at any time during the performance of the services, without invalidating this Agreement, to order extra work beyond that specified in the Scope of Services or make changes by altering, adding to or deducting from said work. No such extra work may be undertaken unless a written order is first given by the Contract Officer to the Consultant, incorporating therein any adjustment in (i) the Contract Sum for the actual costs of the extra work, and/or (ii) the time to perform this Agreement, which said adjustments are subject to the written approval of the Consultant. Any increase in compensation of up to ten percent (10%) of the Contract Sum or $25,000, whichever is less; or, in the time to perform of up to one hundred eighty (180) days, may be approved by the Contract Officer. Any greater increases, taken either separately or cumulatively, must be approved by the City Council. It is expressly understood by Consultant that the provisions of this Section shall not apply to services specifically set forth in the Scope of Services. Consultant hereby acknowledges that it accepts the risk that the services to be provided pursuant to the Scope of Services may be more costly or time consuming than Consultant anticipates and that Consultant shall not be entitled to additional compensation therefor. City may in its sole and absolute discretion have similar work done by other Consultants. No claims for an increase in the Contract Sum or time for performance shall be valid unless the procedures established in this Section are followed.

1.9 Special Requirements.

Additional terms and conditions of this Agreement, if any, which are made a part hereof are set forth in the “Special Requirements” attached hereto as Exhibit “B” and incorporated herein by this reference. In the event of a conflict between the provisions of Exhibit “B” and any other provisions of this Agreement, the provisions of Exhibit “B” shall govern.

ARTICLE 2. COMPENSATION AND METHOD OF PAYMENT.

2.1 Contract Sum.

Subject to any limitations set forth in this Agreement, City agrees to pay Consultant the amounts specified in the “Schedule of Compensation” attached hereto as Exhibit “C” and incorporated herein by this reference. The total compensation, including reimbursement for actual expenses, shall not exceed Dollars ($ ) (the
“Contract Sum”), unless additional compensation is approved pursuant to Section 1.8.

2.2 Method of Compensation.

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The method of compensation may include: (i) a lump sum payment upon completion; (ii) payment in accordance with specified tasks or the percentage of completion of the services, less contract retention; (iii) payment for time and materials based upon the Consultant’s rates as specified in the Schedule of Compensation, provided that (a) time estimates are provided for the performance of sub tasks, (b) contract retention is maintained, and (c) the Contract Sum is not exceeded; or (iv) such other methods as may be specified in the Schedule of Compensation.

2.3 Reimbursable Expenses.

Compensation may include reimbursement for actual and necessary expenditures for reproduction costs, telephone expenses, and travel expenses approved by the Contract Officer in advance, or actual subcontractor expenses of an approved subcontractor pursuant to Section 4.5, and only if specified in the Schedule of Compensation. The Contract Sum shall include the attendance of Consultant at all project meetings reasonably deemed necessary by the City.

Coordination of the performance of the work with City is a critical component of the services. If Consultant is required to attend additional meetings to facilitate such coordination, Consultant shall not be entitled to any additional compensation for attending said meetings.

2.4 Invoices.

Each month Consultant shall furnish to City an original invoice for all work performed and expenses incurred during the preceding month in a form approved by City’s Director of Finance.

By submitting an invoice for payment under this Agreement, Consultant is certifying compliance with all provisions of the Agreement. The invoice shall contain all information specified in Exhibit “C”,and shall detail charges for all necessary and actual expenses by the following categories:
labor (by sub-category), travel, materials, equipment, supplies, and sub-contractor contracts. Subcontractor charges shall also be detailed by such categories. Consultant shall not invoice City for any duplicate services performed by more than one person.

City shall independently review each invoice submitted by the Consultant to determine whether the work performed and expenses incurred are in compliance with the provisions of this Agreement. Except as to any charges for work performed or expenses incurred by Consultant which are disputed by City, or as provided in Section 7.3, City will use its best efforts to cause Consultant to be paid within forty-five (45) days of receipt of Consultant’s correct and undisputed invoice; however, Consultant acknowledges and agrees that due to City warrant run procedures, the City cannot guarantee that payment will occur within this time period. In the event any charges or expenses are disputed by City, the original invoice shall be returned by City to Consultant for correction and resubmission. Review and payment by City for any invoice provided by the Consultant shall not constitute a waiver of any rights or remedies provided herein or any applicable law.

2.5 Waiver.

Payment to Consultant for work performed pursuant to this Agreement shall not be deemed to waive any defects in work performed by Consultant.

ARTICLE 3. PERFORMANCE SCHEDULE

01257.0001/867754.1 5

3.1 Time of Essence.

Time is of the essence in the performance of this Agreement.

3.2 Schedule of Performance.

Consultant shall commence the services pursuant to this Agreement upon receipt of a written notice to proceed and shall perform all services within the time period(s) established in the “Schedule of Performance” attached hereto as Exhibit “D” and incorporated herein by this reference. When requested by the Consultant, extensions to the time period(s) specified in the Schedule of Performance may be approved in writing by the Contract Officer but not exceeding one hundred eighty (180) days cumulatively.

3.3 Force Majeure.

The time period(s) specified in the Schedule of Performance for performance of the services rendered pursuant to this Agreement shall be extended because of any delays due to unforeseeable causes beyond the control and without the fault or negligence of the Consultant, including, but not restricted to, acts of God or of the public enemy, unusually severe weather, fires, earthquakes, floods, epidemics, quarantine restrictions, riots, strikes, freight embargoes, wars, litigation, and/or acts of any governmental agency, including the City, if the Consultant shall within ten (10) days of the commencement of such delay notify the Contract Officer in writing of the causes of the delay. The Contract Officer shall ascertain the facts and the extent of delay, and extend the time for performing the services for the period of the enforced delay when and if in the judgment of the Contract Officer such delay is justified. The Contract Officer’s determination shall be final and conclusive upon the parties to this Agreement. In no event shall Consultant be entitled to recover damages against the City for any delay in the performance of this Agreement, however caused, Consultant’s sole remedy being extension of the Agreement pursuant to this Section.

3.4 Term.

Unless earlier terminated in accordance with Article 7 of this Agreement, this Agreement shall continue in full force and effect until completion of the services but not exceeding years from the date hereof, except as otherwise provided in the Schedule of Performance (Exhibit “D”). [The City may, in its sole discretion, extend the Term for additional one-year terms.] ARTICLE 4. COORDINATION OF WORK

4.1 Representatives and Personnel of Consultant.

The following principals of Consultant (“Principals”) are hereby designated as being the principals and representatives of Consultant authorized to act in its behalf with respect to the work specified herein and make all decisions in connection therewith:

01257.0001/867754.1 6
(Name) (Title)
(Name) (Title)
It is expressly understood that the experience, knowledge, capability and reputation of the foregoing principals were a substantial inducement for City to enter into this Agreement.

Therefore, the foregoing principals shall be responsible during the term of this Agreement for directing all activities of Consultant and devoting sufficient time to personally supervise the services hereunder. All personnel of Consultant, and any authorized agents, shall at all times be under the exclusive direction and control of the Principals. For purposes of this Agreement, the foregoing Principals may not be replaced nor may their responsibilities be substantially reduced by Consultant without the express written approval of City. Additionally, Consultant shall utilize only competent personnel to perform services pursuant to this Agreement. Consultant shall make every reasonable effort to maintain the stability and continuity of Consultant’s staff and subcontractors, if any, assigned to perform the services required under this Agreement. Consultant shall notify City of any changes in Consultant’s staff and subcontractors, if any, assigned to perform the services required under this Agreement, prior to and during any such performance.

4.2 Status of Consultant.

Consultant shall have no authority to bind City in any manner, or to incur any obligation, debt or liability of any kind on behalf of or against City, whether by contract or otherwise, unless such authority is expressly conferred under this Agreement or is otherwise expressly conferred in writing by City. Consultant shall not at any time or in any manner represent that Consultant or any of Consultant’s officers, employees, or agents are in any manner officials, officers, employees or agents of City. Neither Consultant, nor any of Consultant’s officers, employees or agents, shall obtain any rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Consultant expressly waives any claim Consultant may have to any such rights.

4.3 Contract Officer.

The Contract Officer shall be [ ] or such person as may be designated by the City Manager. It shall be the Consultant’s responsibility to assure that the Contract Officer is kept informed of the progress of the performance of the services and the Consultant shall refer any decisions which must be made by City to the Contract Officer. Unless otherwise specified herein, any approval of City required hereunder shall mean the approval of the Contract Officer. The Contract Officer shall have authority, if specified in writing by the City Manager, to sign all documents on behalf of the City required hereunder to carry out the terms of this Agreement.

4.4 Independent Consultant.

01257.0001/867754.1 7
Neither the City nor any of its employees shall have any control over the manner, mode or means by which Consultant, its agents or employees, perform the services required herein, except as otherwise set forth herein. City shall have no voice in the selection, discharge, supervision or control of Consultant’s employees, servants, representatives or agents, or in fixing their number, compensation or hours of service. Consultant shall perform all services required herein as an independent contractor of City and shall remain at all times as to City a wholly independent contractor with only such obligations as are consistent with that role. Consultant shall not at any time or in any manner represent that it or any of its agents or employees are agents or employees of City. City shall not in any way or for any purpose become or be deemed to be a partner of Consultant in its business or otherwise or a joint venturer or a member of any joint enterprise with Consultant. Consultant represents and warrants that the personnel used to provide services to the City pursuant to this Agreement are classified by Consultant as employees and that Consultant issues or will issue a W-2 to such personnel.

In the event that Consultant or any employee, agent, subcontractor, or independent contractor of Consultant providing services under this Agreement claims or is determined by a federal or state agency, a court of competent jurisdiction, or the California Public Employees’ Retirement System (“CalPERS”) to be classified as other than an independent contractor for the City, then Consultant shall indemnify, defend, and hold harmless the City for the payment of any and all assessed fines, penalties, judgments, employee and/or employer contributions, and any other damages and costs assessed to the City as a consequence of, or in any way attributable to, the assertion that Consultant or any of Consultant’s personnel used to provide the Services under this Agreement are other than independent contractors of the City.

4.5 Prohibition Against Subcontracting or Assignment.

The experience, knowledge, capability and reputation of Consultant, its principals and employees were a substantial inducement for the City to enter into this Agreement. Therefore, Consultant shall not contract with any other entity to perform in whole or in part the services required hereunder without the express written approval of the City. In addition, neither this Agreement nor any interest herein may be transferred, assigned, conveyed, hypothecated or encumbered voluntarily or by operation of law, whether for the benefit of creditors or otherwise, without the prior written approval of City. Transfers restricted hereunder shall include the transfer to any person or group of persons acting in concert of more than twenty five percent (25%) of the present ownership and/or control of Consultant, taking all transfers into account on a cumulative basis. In the event of any such unapproved transfer, including any bankruptcy proceeding, this Agreement shall be void. No approved transfer shall release the Consultant or any surety of Consultant of any liability hereunder without the express consent of City.

ARTICLE 5. INSURANCE AND INDEMNIFICATION

5.1 Insurance Coverages.

Without limiting Consultant’s indemnification of City, and prior to commencement of any services under this Agreement, Consultant shall obtain, provide and maintain at its own expense during the term of this Agreement, policies of insurance of the type and amounts described below and in a form satisfactory to City.

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(a) General liability insurance. Consultant shall maintain commercial general liability insurance with coverage at least as broad as Insurance Services Office form CG 00 01, in an amount not less than $2,000,000 per occurrence, $4,000,000 general aggregate, for bodily injury, personal injury, and property damage. The policy must include contractual liability that has not been amended. Any endorsement restricting standard ISO “insured contract” language will not be accepted.
(b) Automobile liability insurance. Consultant shall maintain automobile insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of the Consultant arising out of or in connection with Services to be performed under this Agreement, including coverage for any owned, hired, non-owned or rented vehicles, in an amount not less than $1,000,000 combined single limit for each accident. (c) Professional liability (errors & omissions) insurance. Consultant shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of $1,000,000 per claim and in the aggregate. Any policy inception date, continuity date, or retroactive date must be before the effective date of this Agreement and Consultant agrees to maintain continuous coverage through a period no less than three (3) years after completion of the services required by this Agreement. (d) Workers’ compensation insurance. Consultant shall maintain Workers’ Compensation Insurance (Statutory Limits) and Employer’s Liability Insurance (with limits of at least $1,000,000).
(e) Subcontractors. Consultant shall include all subcontractors as insureds under its policies or shall furnish separate certificates and certified endorsements for each subcontractor.

All coverages for subcontractors shall include all of the requirements stated herein. (f) Additional Insurance. Policies of such other insurance, as may be required in the Special Requirements in Exhibit “B”.

5.2 General Insurance Requirements.
(a) Proof of insurance. Consultant shall provide certificates of insurance to City as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers’ compensation. Insurance certificates and endorsements must be approved by City’s Risk Manager prior to commencement of performance. Current certification of insurance shall be kept on file with City at all times during the term of this Agreement. City reserves the right to require complete, certified copies of all required insurance policies, at any time.
(b) Duration of coverage. Consultant shall procure and maintain for the duration of this Agreement insurance against claims for injuries to persons or damages to property, which may arise from or in connection with the performance of the Services hereunder by Consultant, its agents, representatives, employees or subconsultants.
(c) Primary/noncontributing. Coverage provided by Consultant shall be primary and any insurance or self-insurance procured or maintained by City shall not be required to contribute

01257.0001/867754.1 9
with it. The limits of insurance required herein may be satisfied by a combination of primary and umbrella or excess insurance. Any umbrella or excess insurance shall contain or be endorsed to contain a provision that such coverage shall also apply on a primary and non-contributory basis for the benefit of City before the City’s own insurance or self-insurance shall be called upon to protect it as a named insured.
(d) City’s rights of enforcement. In the event any policy of insurance required under this Agreement does not comply with these specifications or is canceled and not replaced, City has the right but not the duty to obtain the insurance it deems necessary and any premium paid by City will be promptly reimbursed by Consultant or City will withhold amounts sufficient to pay premium from Consultant payments. In the alternative, City may cancel this Agreement. (e) Acceptable insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance or that is on the List of Approved Surplus Line Insurers in the State of California, with an assigned policyholders’ Rating of A- (or higher) and Financial Size Category Class VI (or larger) in accordance with the latest edition of Best’s Key Rating Guide, unless otherwise approved by the City’s Risk Manager.
(f) Waiver of subrogation. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow Consultant or others providing insurance evidence in compliance with these specifications to waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subconsultants. (g) Enforcement of contract provisions (non-estoppel). Consultant acknowledges and agrees that any actual or alleged failure on the part of the City to inform Consultant of noncompliance with any requirement imposes no additional obligations on the City nor does it waive any rights hereunder.
(h) Requirements not limiting. Requirements of specific coverage features or limits contained in this section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. If the Consultant maintains higher limits than the minimums shown above, the City requires and shall be entitled to coverage for the higher limits maintained by the Consultant.

Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City.
(i) Notice of cancellation. Consultant agrees to oblige its insurance agent or broker and insurers to provide to City with a thirty (30) day notice of cancellation (except for nonpayment for which a ten (10) day notice is required) or nonrenewal of coverage for each required coverage. (j) Additional insured status. General liability policies shall provide or be endorsed to provide that City and its officers, officials, employees, and agents, and volunteers shall be

01257.0001/867754.1 10
additional insureds under such policies. This provision shall also apply to any excess/umbrella liability policies.
(k) Prohibition of undisclosed coverage limitations. None of the coverages required herein will be in compliance with these requirements if they include any limiting endorsement of any kind that has not been first submitted to City and approved of in writing. (l) Separation of insureds. A severability of interests provision must apply for all additional insureds ensuring that Consultant’s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the insurer’s limits of liability. The policy(ies) shall not contain any cross-liability exclusions. (m) Pass through clause. Consultant agrees to ensure that its subconsultants, subcontractors, and any other party involved with the project who is brought onto or involved in the project by Consultant, provide the same minimum insurance coverage and endorsements required of Consultant. Consultant agrees to monitor and review all such coverage and assumes all responsibility for ensuring that such coverage is provided in conformity with the requirements of this section. Consultant agrees that upon request, all agreements with consultants, subcontractors, and others engaged in the project will be submitted to City for review. (n) Agency’s right to revise specifications. The City reserves the right at any time during the term of the contract to change the amounts and types of insurance required by giving the Consultant ninety (90) days advance written notice of such change. If such change results in substantial additional cost to the Consultant, the City and Consultant may renegotiate Consultant’s compensation.
(o) Self-insured retentions. Any self-insured retentions must be declared to and approved by City. City reserves the right to require that self-insured retentions be eliminated, lowered, or replaced by a deductible. Self-insurance will not be considered to comply with these specifications unless approved by City.
(p) Timely notice of claims. Consultant shall give City prompt and timely notice of claims made or suits instituted that arise out of or result from Consultant’s performance under this Agreement, and that involve or may involve coverage under any of the required liability policies. (q) Additional insurance. Consultant shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the work.

5.3 Indemnification.

To the full extent permitted by law, Consultant agrees to indemnify, defend and hold harmless the City, its officers, employees and agents (“Indemnified Parties”) against, and will hold and save them and each of them harmless from, any and all actions, either judicial, administrative, arbitration or regulatory claims, damages to persons or property, losses, costs, penalties, obligations, errors, omissions or liabilities whether actual or threatened (herein “claims or liabilities”) that may be asserted or claimed by any person, firm or entity arising out of or in connection with the negligent performance of the work, operations or activities provided herein of

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Consultant, its officers, employees, agents, subcontractors, or invitees, or any individual or entity for which Consultant is legally liable (“indemnitors”), or arising from Consultant’s or indemnitors’ reckless or willful misconduct, or arising from Consultant’s or indemnitors’ negligent performance of or failure to perform any term, provision, covenant or condition of this Agreement, and in connection therewith:

Consultant will defend any action or actions filed in connection with any of said claims or liabilities and will pay all costs and expenses, including legal costs and attorneys’ fees incurred in connection therewith;
Consultant will promptly pay any judgment rendered against the City, its officers, agents or employees for any such claims or liabilities arising out of or in connection with the negligent performance of or failure to perform such work, operations or activities of Consultant hereunder; and Consultant agrees to save and hold the City, its officers, agents, and employees harmless therefrom;
In the event the City, its officers, agents or employees is made a party to any action or proceeding filed or prosecuted against Consultant for such damages or other claims arising out of or in connection with the negligent performance of or failure to perform the work, operation or activities of Consultant hereunder, Consultant agrees to pay to the City, its officers, agents or employees, any and all costs and expenses incurred by the City, its officers, agents or employees in such action or proceeding, including but not limited to, legal costs and attorneys’ fees.

Consultant shall incorporate similar indemnity agreements with its subcontractors and if it fails to do so Consultant shall be fully responsible to indemnify City hereunder therefore, and failure of City to monitor compliance with these provisions shall not be a waiver hereof. This indemnification includes claims or liabilities arising from any negligent or wrongful act, error or omission, or reckless or willful misconduct of Consultant in the performance of professional services hereunder. The provisions of this Section do not apply to claims or liabilities occurring as a result of City’s sole negligence or willful acts or omissions, but, to the fullest extent permitted by law, shall apply to claims and liabilities resulting in part from City’s negligence, except that design professionals’ indemnity hereunder shall be limited to claims and liabilities arising out of the negligence, recklessness or willful misconduct of the design professional. The indemnity obligation shall be binding on successors and assigns of Consultant and shall survive termination or expiration of this Agreement.

ARTICLE 6. RECORDS, REPORTS, AND RELEASE OF INFORMATION

6.1 Records.

Consultant shall keep, and require subcontractors to keep, such ledgers, books of accounts, invoices, vouchers, canceled checks, reports, studies or other documents relating to the disbursements charged to City and services performed hereunder (the “books and records”), as shall be necessary to perform the services required by this Agreement and enable the Contract Officer to evaluate the performance of such services. Any and all such documents shall be maintained in accordance with generally accepted accounting principles and shall be complete and detailed. The Contract Officer shall have full and free access to such books and records at all times

01257.0001/867754.1 12
during normal business hours of City, including the right to inspect, copy, audit and make records and transcripts from such records. Such records shall be maintained for a period of three (3) years following completion of the services hereunder, and the City shall have access to such records in the event any audit is required. In the event of dissolution of Consultant’s business, custody of the books and records may be given to City, and access shall be provided by Consultant’s successor in interest. Notwithstanding the above, the Consultant shall fully cooperate with the City in providing access to the books and records if a public records request is made and disclosure is required by law including but not limited to the California Public Records Act.

6.2 Reports.

Consultant shall periodically prepare and submit to the Contract Officer such reports concerning the performance of the services required by this Agreement as the Contract Officer shall require. Consultant hereby acknowledges that the City is greatly concerned about the cost of work and services to be performed pursuant to this Agreement. For this reason, Consultant agrees that if Consultant becomes aware of any facts, circumstances, techniques, or events that may or will materially increase or decrease the cost of the work or services contemplated herein or, if Consultant is providing design services, the cost of the project being designed, Consultant shall promptly notify the Contract Officer of said fact, circumstance, technique or event and the estimated increased or decreased cost related thereto and, if Consultant is providing design services, the estimated increased or decreased cost estimate for the project being designed.

6.3 Ownership of Documents.

All drawings, specifications, maps, designs, photographs, studies, surveys, data, notes, computer files, reports, records, documents and other materials (the “documents and materials”) prepared by Consultant, its employees, subcontractors and agents in the performance of this Agreement shall be the property of City and shall be delivered to City upon request of the Contract Officer or upon the termination of this Agreement, and Consultant shall have no claim for further employment or additional compensation as a result of the exercise by City of its full rights of ownership use, reuse, or assignment of the documents and materials hereunder. Any use, reuse or assignment of such completed documents for other projects and/or use of uncompleted documents without specific written authorization by the Consultant will be at the City’s sole risk and without liability to Consultant, and Consultant’s guarantee and warranties shall not extend to such use, reuse or assignment. Consultant may retain copies of such documents for its own use. Consultant shall have the right to use the concepts embodied therein. All subcontractors shall provide for assignment to City of any documents or materials prepared by them, and in the event Consultant fails to secure such assignment, Consultant shall indemnify City for all damages resulting therefrom. Moreover, Consultant with respect to any documents and materials that may qualify as “works made for hire” as defined in 17 U.S.C. § 101, such documents and materials are hereby deemed “works made for hire” for the City.

6.4 Confidentiality and Release of Information.
(a) All information gained or work product produced by Consultant in performance of this Agreement shall be considered confidential, unless such information is in the public domain or already known to Consultant. Consultant shall not release or disclose any such information or

01257.0001/867754.1 13
work product to persons or entities other than City without prior written authorization from the Contract Officer.
(b) Consultant, its officers, employees, agents or subcontractors, shall not, without prior written authorization from the Contract Officer or unless requested by the City Attorney, voluntarily provide documents, declarations, letters of support, testimony at depositions, response to interrogatories or other information concerning the work performed under this Agreement.

Response to a subpoena or court order shall not be considered “voluntary” provided Consultant gives City notice of such court order or subpoena.
(c) If Consultant, or any officer, employee, agent or subcontractor of Consultant, provides any information or work product in violation of this Agreement, then City shall have the right to reimbursement and indemnity from Consultant for any damages, costs and fees, including attorney’s fees, caused by or incurred as a result of Consultant’s conduct. (d) Consultant shall promptly notify City should Consultant, its officers, employees, agents or subcontractors be served with any summons, complaint, subpoena, notice of deposition, request for documents, interrogatories, request for admissions or other discovery request, court order or subpoena from any party regarding this Agreement and the work performed there under.

City retains the right, but has no obligation, to represent Consultant or be present at any deposition, hearing or similar proceeding. Consultant agrees to cooperate fully with City and to provide City with the opportunity to review any response to discovery requests provided by Consultant.

However, this right to review any such response does not imply or mean the right by City to control, direct, or rewrite said response.

ARTICLE 7. ENFORCEMENT OF AGREEMENT AND TERMINATION

7.1 California Law.

This Agreement shall be interpreted, construed and governed both as to validity and to performance of the parties in accordance with the laws of the State of California. Legal actions concerning any dispute, claim or matter arising out of or in relation to this Agreement shall be instituted in the Superior Court of the County of Los Angeles, State of California, or any other appropriate court in such county, and Consultant covenants and agrees to submit to the personal jurisdiction of such court in the event of such action. In the event of litigation in a U.S. District Court, venue shall lie exclusively in the Central District of California, in the County of Los Angeles, State of California.

7.2 Disputes; Default.

In the event that Consultant is in default under the terms of this Agreement, the City shall not have any obligation or duty to continue compensating Consultant for any work performed after the date of default. Instead, the City may give notice to Consultant of the default and the reasons for the default. The notice shall include the timeframe in which Consultant may cure the default.

This timeframe is presumptively thirty (30) days, but may be extended, though not reduced, if circumstances warrant. During the period of time that Consultant is in default, the City shall hold all invoices and shall, when the default is cured, proceed with payment on the invoices. In the alternative, the City may, in its sole discretion, elect to pay some or all of the outstanding invoices

01257.0001/867754.1 14
during the period of default. If Consultant does not cure the default, the City may take necessary steps to terminate this Agreement under this Article. Any failure on the part of the City to give notice of the Consultant’s default shall not be deemed to result in a waiver of the City’s legal rights or any rights arising out of any provision of this Agreement.

7.3 Retention of Funds.

Consultant hereby authorizes City to deduct from any amount payable to Consultant (whether or not arising out of this Agreement) (i) any amounts the payment of which may be in dispute hereunder or which are necessary to compensate City for any losses, costs, liabilities, or damages suffered by City, and (ii) all amounts for which City may be liable to third parties, by reason of Consultant’s acts or omissions in performing or failing to perform Consultant’s obligation under this Agreement. In the event that any claim is made by a third party, the amount or validity of which is disputed by Consultant, or any indebtedness shall exist which shall appear to be the basis for a claim of lien, City may withhold from any payment due, without liability for interest because of such withholding, an amount sufficient to cover such claim. The failure of City to exercise such right to deduct or to withhold shall not, however, affect the obligations of the Consultant to insure, indemnify, and protect City as elsewhere provided herein.

7.4 Waiver.

Waiver by any party to this Agreement of any term, condition, or covenant of this Agreement shall not constitute a waiver of any other term, condition, or covenant. Waiver by any party of any breach of the provisions of this Agreement shall not constitute a waiver of any other provision or a waiver of any subsequent breach or violation of any provision of this Agreement.

Acceptance by City of any work or services by Consultant shall not constitute a waiver of any of the provisions of this Agreement. No delay or omission in the exercise of any right or remedy by a non-defaulting party on any default shall impair such right or remedy or be construed as a waiver.

Any waiver by either party of any default must be in writing and shall not be a waiver of any other default concerning the same or any other provision of this Agreement.

7.5 Rights and Remedies are Cumulative.

Except with respect to rights and remedies expressly declared to be exclusive in this Agreement, the rights and remedies of the parties are cumulative and the exercise by either party of one or more of such rights or remedies shall not preclude the exercise by it, at the same or different times, of any other rights or remedies for the same default or any other default by the other party.

7.6 Legal Action.

In addition to any other rights or remedies, either party may take legal action, in law or in equity, to cure, correct or remedy any default, to recover damages for any default, to compel specific performance of this Agreement, to obtain declaratory or injunctive relief, or to obtain any other remedy consistent with the purposes of this Agreement. Notwithstanding any contrary provision herein, Consultant shall file a statutory claim pursuant to Government Code Sections 905 et seq. and 910 et seq., in order to pursue a legal action under this Agreement.

01257.0001/867754.1 15

7.7 Liquidated Damages.

Since the determination of actual damages for any delay in performance of this Agreement would be extremely difficult or impractical to determine in the event of a breach of this Agreement, the Contractor and its sureties shall be liable for and shall pay to the City the sum of $ ( Dollars) as liquidated damages for each working day of delay in the performance of any service required hereunder, as specified in the Schedule of Performance (Exhibit “D”). The City may withhold from any monies payable on account of services performed by the Contractor any accrued liquidated damages. Pursuant to Government Code Section 4215, Contractor shall not be assessed liquidated damages for delay in completion of the project when such delay was caused by the failure of the public agency or owner of the utility to provide for removal or relocation of utility facilities.

7.8 Termination Prior to Expiration of Term.

This Section shall govern any termination of this Contract except as specifically provided in the following Section for termination for cause. The City reserves the right to terminate this Contract at any time, with or without cause, upon thirty (30) days’ written notice to Consultant, except that where termination is due to the fault of the Consultant, the period of notice may be such shorter time as may be determined by the Contract Officer. In addition, the Consultant reserves the right to terminate this Contract at any time, with or without cause, upon sixty (60) days’ written notice to City, except that where termination is due to the fault of the City, the period of notice may be such shorter time as the Consultant may determine. Upon receipt of any notice of termination, Consultant shall immediately cease all services hereunder except such as may be specifically approved by the Contract Officer. Except where the Consultant has initiated termination, the Consultant shall be entitled to compensation for all services rendered prior to the effective date of the notice of termination and for any services authorized by the Contract Officer thereafter in accordance with the Schedule of Compensation or such as may be approved by the Contract Officer, except as provided in Section 7.3. In the event the Consultant has initiated termination, the Consultant shall be entitled to compensation only for the reasonable value of the work product actually produced hereunder. In the event of termination without cause pursuant to this Section, the terminating party need not provide the non-terminating party with the opportunity to cure pursuant to Section 7.2.

7.9 Termination for Default of Consultant.

If termination is due to the failure of the Consultant to fulfill its obligations under this Agreement, City may, after compliance with the provisions of Section 7.2, take over the work and prosecute the same to completion by contract or otherwise, and the Consultant shall be liable to the extent that the total cost for completion of the services required hereunder exceeds the compensation herein stipulated (provided that the City shall use reasonable efforts to mitigate such damages), and City may withhold any payments to the Consultant for the purpose of set-off or partial payment of the amounts owed the City as previously stated.

7.10 Attorneys’ Fees.

01257.0001/867754.1 16
If either party to this Agreement is required to initiate or defend or made a party to any action or proceeding in any way connected with this Agreement, the prevailing party in such action or proceeding, in addition to any other relief which may be granted, whether legal or equitable, shall be entitled to reasonable attorney’s fees. Attorney’s fees shall include attorney’s fees on any appeal, and in addition a party entitled to attorney’s fees shall be entitled to all other reasonable costs for investigating such action, taking depositions and discovery and all other necessary costs the court allows which are incurred in such litigation. All such fees shall be deemed to have accrued on commencement of such action and shall be enforceable whether or not such action is prosecuted to judgment.

ARTICLE 8. CITY OFFICERS AND EMPLOYEES: NON-DISCRIMINATION

8.1 Non-liability of City Officers and Employees.

No officer or employee of the City shall be personally liable to the Consultant, or any successor in interest, in the event of any default or breach by the City or for any amount which may become due to the Consultant or to its successor, or for breach of any obligation of the terms of this Agreement.

8.2 Conflict of Interest.

Consultant covenants that neither it, nor any officer or principal of its firm, has or shall acquire any interest, directly or indirectly, which would conflict in any manner with the interests of City or which would in any way hinder Consultant’s performance of services under this Agreement. Consultant further covenants that in the performance of this Agreement, no person having any such interest shall be employed by it as an officer, employee, agent or subcontractor without the express written consent of the Contract Officer. Consultant agrees to at all times avoid conflicts of interest or the appearance of any conflicts of interest with the interests of City in the performance of this Agreement.

No officer or employee of the City shall have any financial interest, direct or indirect, in this Agreement nor shall any such officer or employee participate in any decision relating to the Agreement which affects her/his financial interest or the financial interest of any corporation, partnership or association in which (s)he is, directly or indirectly, interested, in violation of any State statute or regulation. The Consultant warrants that it has not paid or given and will not pay or give any third party any money or other consideration for obtaining this Agreement.

8.3 Covenant Against Discrimination.

Consultant covenants that, by and for itself, its heirs, executors, assigns, and all persons claiming under or through them, that there shall be no discrimination against or segregation of, any person or group of persons on account of race, color, creed, religion, sex, gender, sexual orientation, marital status, national origin, ancestry or other protected class in the performance of this Agreement. Consultant shall take affirmative action to insure that applicants are employed and that employees are treated during employment without regard to their race, color, creed, religion, sex, gender, sexual orientation, marital status, national origin, ancestry or other protected class.

8.4 Unauthorized Aliens.

01257.0001/867754.1 17
Consultant hereby promises and agrees to comply with all of the provisions of the Federal Immigration and Nationality Act, 8 U.S.C. § 1101 et seq., as amended, and in connection therewith, shall not employ unauthorized aliens as defined therein. Should Consultant so employ such unauthorized aliens for the performance of work and/or services covered by this Agreement, and should any liability or sanctions be imposed against City for such use of unauthorized aliens, Consultant hereby agrees to and shall reimburse City for the cost of all such liabilities or sanctions imposed, together with any and all costs, including attorneys’ fees, incurred by City.

ARTICLE 9. MISCELLANEOUS PROVISIONS

9.1 Notices.

Any notice, demand, request, document, consent, approval, or communication either party desires or is required to give to the other party or any other person shall be in writing and either served personally or sent by prepaid, first-class mail, in the case of the City, to the City Manager and to the attention of the Contract Officer (with her/his name and City title), City of South El Monte, 1415 Santa Anita Avenue, South El Monte, California 91733 and in the case of the Consultant, to the person(s) at the address designated on the execution page of this Agreement.

Either party may change its address by notifying the other party of the change of address in writing.

Notice shall be deemed communicated at the time personally delivered or in seventy-two (72) hours from the time of mailing if mailed as provided in this Section.

9.2 Interpretation.

The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either party by reason of the authorship of this Agreement or any other rule of construction which might otherwise apply.

9.3 Counterparts.

This Agreement may be executed in counterparts, each of which shall be deemed to be an original, and such counterparts shall constitute one and the same instrument.

9.4 Integration; Amendment.

This Agreement including the attachments hereto is the entire, complete and exclusive expression of the understanding of the parties. It is understood that there are no oral agreements between the parties hereto affecting this Agreement and this Agreement supersedes and cancels any and all previous negotiations, arrangements, agreements and understandings, if any, between the parties, and none shall be used to interpret this Agreement. No amendment to or modification of this Agreement shall be valid unless made in writing and approved by the Consultant and by the City Council. The parties agree that this requirement for written modifications cannot be waived and that any attempted waiver shall be void.

9.5 Severability.

In the event that any one or more of the phrases, sentences, clauses, paragraphs, or sections contained in this Agreement shall be declared invalid or unenforceable by a valid judgment or

01257.0001/867754.1 18
decree of a court of competent jurisdiction, such invalidity or unenforceability shall not affect any of the remaining phrases, sentences, clauses, paragraphs, or sections of this Agreement which are hereby declared as severable and shall be interpreted to carry out the intent of the parties hereunder unless the invalid provision is so material that itsinvalidity deprives either party of the basic benefit of their bargain or renders this Agreement meaningless.

9.6 Warranty & Representation of Non-Collusion.

No official, officer, or employee of City has any financial interest, direct or indirect, in this Agreement, nor shall any official, officer, or employee of City participate in any decision relating to this Agreement which may affect his/her financial interest or the financial interest of any corporation, partnership, or association in which (s)he is directly or indirectly interested, or in violation of any corporation, partnership, or association in which (s)he is directly or indirectly interested, or in violation of any State or municipal statute or regulation. The determination of “financial interest” shall be consistent with State law and shall not include interests found to be “remote” or “noninterests” pursuant to Government Code Sections 1091 or 1091.5. Consultant warrants and represents that it has not paid or given, and will not pay or give, to any third party including, but not limited to, any City official, officer, or employee, any money, consideration, or other thing of value as a result or consequence of obtaining or being awarded any agreement.

Consultant further warrants and represents that (s)he/it has not engaged in any act(s), omission(s), or other conduct or collusion that would result in the payment of any money, consideration, or other thing of value to any third party including, but not limited to, any City official, officer, or employee, as a result of consequence of obtaining or being awarded any agreement. Consultant is aware of and understands that any such act(s), omission(s) or other conduct resulting in such payment of money, consideration, or other thing of value will render this Agreement void and of no force or effect.

Consultant’s Authorized Initials

9.7 Corporate Authority.

The persons executing this Agreement on behalf of the parties hereto warrant that (i) such party is duly organized and existing, (ii) they are duly authorized to execute and deliver this Agreement on behalf of said party, (iii) by so executing this Agreement, such party is formally bound to the provisions of this Agreement, and (iv) that entering into this Agreement does not violate any provision of any other Agreement to which said party is bound. This Agreement shall be binding upon the heirs, executors, administrators, successors and assigns of the parties. [SIGNATURES ON FOLLOWING PAGE]

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IN WITNESS WHEREOF, the parties hereto have executed this Agreement on the date and year first-above written.

CITY:

CITY OF SOUTH EL MONTE, a municipal
corporation
ATTEST:

Rene Salas, City Manager
Adrian Garcia, MMC, City Clerk
APPROVED AS TO FORM:

OLIVAREZ MADRUGA LAW ORGANIZATION, LLP
Susie Altamirano, City Attorney
CONSULTANT:

By:

Name:

Title:

By:

Name:

Title:

Address:

If applicable, two corporate officer signatures required when Consultant is a corporation, with one signature required from each of the following groups: 1) Chairman of the Board, President or any Vice President; and 2) Secretary, any Assistant Secretary, Chief Financial Officer or any Assistant Treasurer.

01257.0001/867754.1 A-1
EXHIBIT “A”

SCOPE OF SERVICES
III. Consultant will perform the following Services:

A.

B.

C.

IV. As part of the Services, Consultant will prepare and deliver the following tangible work products to the City:

A.

B.

C.

V. In addition to the requirements of Section 6.2, during performance of the Services, Consultant will keep the City appraised of the status of performance by delivering the following status reports:

A.

B.

C.

VI. All work product is subject to review and acceptance by the City, and must be revised by the Consultant without additional charge to the City until found satisfactory and accepted by City.

VII. Consultant will utilize the following personnel to accomplish the Services:

A.

B.

C.

01257.0001/867754.1 B-1
EXHIBIT “B”

SPECIAL REQUIREMENTS
(Superseding Contract Boilerplate)
The Agreement is amended as provided herein. Deleted text isindicated in strikethrough and added text in bold italics.

01257.0001/867754.1 C-1
EXHIBIT “C”

SCHEDULE OF COMPENSATION
I. Consultant shall perform the following tasks at the following rates:

RATE TIME SUB-BUDGET
A.

B.

C.

D.

II. A retention of ten percent (10%) shall be held from each payment as a contract retention to be paid as part of the final payment upon satisfactory completion of services.

III. Within the budgeted amounts for each Task, and with the approval of the Contract Officer, funds may be shifted from one Task subbudget to another so long as the Contract Sum is not exceeded per Section 2.1, unless Additional Services are approved per Section 1.8.

IV. The City will compensate Consultant for the Services performed upon submission of a valid invoice. Each invoice is to include:

A. Line items for all personnel describing the work performed, the number of hours worked, and the hourly rate.

B. Line items for all materials and equipment properly charged to the Services.

C. Line items for all other approved reimbursable expenses claimed, with supporting documentation.

D. Line items for all approved subcontractor labor, supplies, equipment, materials, and travel properly charged to the Services.

V. The total compensation for the Services shall not exceed the Contract Sum as provided in Section 2.1 of this Agreement.

VI. The Consultant’s billing rates for all personnel are attached as Exhibit C-1.

EXHIBIT “D”

SCHEDULE OF PERFORMANCE
I. Consultant shall perform all services timely in accordance with the following schedule:

Days to Perform Deadline Date
A. Task A
B. Task B
C. Task C
II. Consultant shall deliver the following tangible work products to the City by the following dates.

A.

B.

C.

III. The Contract Officer may approve extensions for performance of the services in accordance with Section 3.2.

Successor Agency Agenda Report
Agenda Item No. 8.a.

DATE: September 15, 2026
TO: Honorable Chairperson and Members of the Board
APPROVED BY: Rene Salas, Executive Director
SUBMITTED BY: Adrian Garcia, MMC, City Clerk
SUBJECT: CONSIDERATION AND APPROVAL OF THE SUCCESSOR
AGENCY MEETING MINUTES FOR JULY 21, 2026
SUMMARY: Staff is requesting approval of the minutes of the July 21, 2026, Successor Agency Meeting.

RECOMMENDED ACTION: Staff is requesting approval of the minutes of the July 21, 2026, Successor Agency Meeting.

FISCAL/FINANCIAL IMPACT:

DISCUSSION:

ATTACHMENT(S):

A. DRAFT 7-21-26 Reg CC & SA Minutes

Approved2Final Minutes Approved Approved2

CITY OF SOUTH EL MONTE

REGULAR CITY COUNCIL AND SUCCESSOR AGENCY MEETING MINUTES Tuesday, July 21, 2026 - 6:00 PM
1415 Santa Anita Avenue, South El Monte, California 91733 Mayor Olmos called the meeting to order at 6:00 P.M.

1. ROLL CALL
PRESENT: Councilmember/Board
Member(s):

Acosta, Delgado, Rodriguez, Mayor Pro
Tem/Vice Chair Bojorquez, and
Mayor/Chair Olmos
ABSENT: Councilmember/Board
Member(s):

None

STAFF PRESENT: Rene Salas, City Manager; Susie A. Altamirano, City Attorney; Adrian Garcia, City Clerk; Gerardo Marquez, Director of Community Development and Public Works; Iyob Tessema, Director and Sabrina Muhne, Deputy City Clerk.

Zoom was provided for the public to participate during Public Comment via teleconference.

2. PLEDGE OF ALLEGIANCE – Mayor Pro Tem Rudy Bojorquez led the Pledge of Allegiance.

3. INVOCATION – Mayor Gloria Olmos offered the invocation.

4. PRESENTATIONS

4.a. Deputy Cortes presented the Sheriff's Department Report for the month of June 2026.

4.b. Code Enforcement Supervisor Rodriguez presented the Code Enforcement and Parking Enforcement Report for the month of June 2026.

5. APPROVAL OF THE AGENDA AND WAIVER OF FULL READING OF

ORDINANCES
Motion by Councilmember Acosta, seconded by Councilmember Delgado, to approve the agenda. Motion passed 5-0, by the following vote:

AYES: Councilmember(s): Acosta, Delgado, Rodriguez, Mayor Pro Tem Bojorquez, and Mayor Olmos
NAYS: Councilmember(s): None
ABSENT: Councilmember(s): None

Approved2Final Minutes Approved Approved2

6. PUBLIC COMMENT
Mayor Olmos read Public Comments received via email in opposition to the Lexington-Gallatin project.

1. Carlos Armendariz

2. Lizeth Sanchez

3. Sabrina Garza

4. Tiffany Rice, Ph.D.

5. Chrystal Garza

6. Pedro Piña

7. Jonathan Montalvo

8. Emily Lares

9. Naty Pina
Mayor Olmos opened Public Comment.

1. Amanda Contreras, Library Manager, South El Monte Library, shared that the summer reading program is about to end, shared upcoming library programs, and that Baby Storytime will be ending but other baby programs such as Baby Dance will begin as well as an upcoming adult paint night.

2. Jazmine Cuevas, District Representative, State Senator Susan Rubio’s Office, introduced herself and announced that she will be working with the council soon.

3. Vera Valdiviez, resident, expressed concerns and possible corruption regarding the Lexington-Gallatin project, and opposed the proposed warehouse in the City.

4. Cristian Cazares, resident, expressed safety concerns for his family and neighbors, and with not being heard by the City for ongoing issues in his neighborhood with no follow-up, and requested assistance.

5. Ami Smith, resident, shared data on the City, expressed concerns on the Lexington-Gallatin project, and opposed the proposed warehouse providing alternative options to create a legacy and to spend money within the City instead of having to leave the City for services, shopping, or entertainment.

6. Jeff Morris, retired South El Monte High School teacher and Legislative Advocate of the South El Monte Parent Teacher Association, expressed concerns on the Lexington-Gallatin project, opposed the proposed warehouse due to its proximity to the high school and the residential neighborhood, expressed concerns on the 2222 Rosemead warehouse due to potential vacancy or traffic backup issues, and expressed concerns on increased costs or taxes to maintain the Lexington-Gallatin park if approved.

Approved2Final Minutes Approved Approved2

PUBLIC COMMENT (CONTINUED)

7. Robert Yrigoyen, resident, supported Ami Smith’s comments, spoke on previous conversations with a councilmember on cannabis votes, expressed concerns on the Lexington-Gallatin project, expressed concerns on Consent Calendar Item 7.b., requesting for the Warrants to be openly discussed for transparency instead of routinely approved.

8. Maria Vega expressed support for the Lexington-Gallatin project to have more large parks in the community, and understands the traffic and pollution concerns would be reduced through a one-truck per hour alternative.

9. Valeria Cisneros expressed support for the Lexington-Gallatin project to create an affordable park space for the community, and understands the traffic and pollution concerns would be reduced through a one-truck per hour alternative.

10. Amanda Cisneros expressed support for the Lexington-Gallatin project to establish the park for children to engage in sports and activities, and to create jobs for young adults.

11. Silvia Andrade expressed support for the Lexington-Gallatin project to provide soccer fields as opportunities for youth to stay off the streets and to stay off drugs.

12. Aracely Ferrer expressed support for the Lexington-Gallatin project as a foster mom who frequently visits parks and feels unsafe at other City parks, or experiences uncleanliness in the park bathrooms, and expressed support for an athletic field to visit.

13. Carmen Calconas, resident, expressed support for the Lexington-Gallatin project, expressed concerns on misinformation that is being circulated, shared tax money that warehouses will bring in, and shared her review of the environmental reports.

14. Richard Burns, resident and representative, Western States Regional Council of Carpenters, expressed support for the Lexington-Gallatin project due to the jobs it creates for union construction projects and for local hire, and to create an opportunity for residents to live and work in the City.

15. Coby Joe Perez, representative, Western States Regional Council of Carpenters, expressed support for the Lexington-Gallatin project as a career opportunity for local hire and young adults.

16. Isa Peralta, former resident, expressed concerns on the Lexington-Gallatin project, to improve the current parks, opposed warehouse jobs, and expressed concerns on project supporters not living in the City.

Approved2Final Minutes Approved Approved2

PUBLIC COMMENT (CONTINUED)

17. Patricia Saucedo, resident, opposed the Lexington-Gallatin project, believing there is a lack of transparency, the developers plan to abandon the property and leaving the City liable, and expressed concerns on the April 28, 2026, Planning Commission conversations with the developer.

18. Carmen Almanzor, spoke on issues in the economy, the need for investors, and supported the Lexington-Gallatin project.

At 7:36 p.m., Councilmember Rodriguez left the chambers.

At 7:40 p.m., Councilmember Rodriguez returned to the chambers.

19. Gregory Martinez, former resident, opposed the Lexington-Gallatin project due to the lasting environmental impact on the community, expressed concerns on environmental hazards, undermining public trust with incomplete, misleading, or inconsistent information, preying on vulnerable communities, and requested the Council to reject the project in its current form until the public has received complete and honest information.

20. Carmen Piña, resident, expressed concerns on the Lexington-Gallatin project due to the CEQA and AQMD findings, allowing developers to spread misinformation and manipulate vulnerable communities, and opposed the project due to environmental responsibility and to protect the public.

21. Teresa Vega, resident of El Monte, expressed support of the LexingtonGallatin project to create jobs and invest taxpayer money into more parks to improve the lives of residents in both Cities.

22. Emily Ruiz expressed support for the Lexington-Gallatin project to bring jobs and parks, and understands there are mitigation efforts to handle the pollution concerns.

23. Maria Gomez expressed support for the Lexington-Gallatin project to bring an open park space for her grandkids.

At 8:52 p.m., Councilmember Delgado left the chambers.

At 8:53 p.m., Councilmember Delgado returned to the chambers.

At 8:53 p.m., Councilmember Rodriguez left the chambers.

At 8:56 p.m., Councilmember Rodriguez returned to the chambers.

24. Fidel Acosta, resident, expressed concerns that the Spanish speakers in support of the project were coerced by the developers, expressed concerns on the Lexington-Gallatin project, and that the park or a sports complex could be built without the warehouse.

Approved2Final Minutes Approved Approved2

PUBLIC COMMENT (CONTINUED)

25. Kimberly Valencia, resident, spoke on Councilmembers’ Agenda Item 13.a. requesting the release of records, spoke on transparency, Code Enforcement activity, and the legacy of the Lexington-Gallatin project.

26. Ida, resident, opposed the Lexington-Gallatin project, expressing concerns on warehouses and senior citizens being targeted by developers.

27. Horvelinda Chacon expressed support of the Lexington-Gallatin project, to create jobs for people who really need them.

28. Greg Villegas, resident, expressed concerns on the Lexington-Gallatin project changing zoning rules for the developer, expressed concerns on the environmental impact and for residents with respiratory issues living by the freeway and also a warehouse, and requested Council to stand with the community to say no to the project.

29. Sarah Villegas shared the community’s fight against the Lexington-Gallatin project, and opposed the project.

30. Susan Gutierrez, resident, shared that the City parks are clean and safe, spoke on jobs, and shared a quote on deception by omission.

31. Balam Corzantes, resident, shared the passion behind opposing the warehouse project and expressed concerns on potentially standing with the developers over the neighbors, and opposed the Lexington-Gallatin project.

32. Frank Villegas, resident, expressed concerns on the warehouse proposed for the Lexington-Gallatin project, shared other building options, and spoke on SB 936 concerning the nitrous oxide issues in the City.

33. Eric, resident, expressed concerns on the zoning issues, flooding issues, and environmental reports on the Lexington-Gallatin project, opposed the project beyond a warehouse due to causing health issues, and expressed a transparency concern in the information distributed among the Spanish speakers versus the English speakers.

34. Pedro Piña, resident, opposed the Lexington-Gallatin project, expressed concerns on the misinformation spread in the community, and the potential alternatives for the City.

35. Peter Gonzalez, resident, expressed concern for the community issues, environmental issues, misplacing pollution blame, and supported the Lexington-Gallatin project.

36. Eduardo Sauceda spoke on alternative options for the Lexington-Gallatin project, spoke on transparency in candidate’s campaign finances, cleaning up the freeway ramps before the Olympics, the Kruze building as a boxing gym, and residents who lost money to Rustic & Chic.

Approved2Final Minutes Approved Approved2

PUBLIC COMMENT (CONTINUED)

37. Ramona Lopez expressed support for the Lexington-Gallatin project.

38. Jonathan Aceves, resident, recognized Council’s voicing an openness to the Lexington-Gallatin project with no decisions being made yet, spoke on the MOU, the property’s zoning and original intended use, misconceptions on greenhouse gases, air quality, and pollution, and omissions from the developer’s website regarding the City’s reimbursement of permits.

There being no further public comments, Mayor Olmos closed Public Comment.

At 9:03 p.m., Mayor Olmos called for a recess.

At 9:10 p.m., Mayor Olmos reconvened the City Council Meeting with a quorum.

7. CONSENT CALENDAR – CITY COUNCIL
Motion by Councilmember Delgado, seconded by Mayor Pro Tem Bojorquez, to approve the Consent Calendar for the City Council Meeting. Motion passed 4-0, by the following vote:

AYES: Councilmember(s): Acosta, Delgado, Mayor Pro Tem Bojorquez, and Mayor Olmos
NAYS: Councilmember(s): None
ABSENT: Councilmember(s): Rodriguez

7.a. Approved the Minutes for the June 2, 2026, and June 16, 2026, Regular City Council Meetings.

7.b. Adopted Resolution No. 26-054, authorizing payment of City expenditures for the period of July 1, 2026, through July 15, 2026, totaling $1,569,262.32.

7.c. Approved going dark on Tuesday, August 4, 2026, and Tuesday, August 18, 2026.

7.d. Adopted Resolution No. 26-055, recommending the nomination of four identified census tracts for Opportunity Zone 2.0 designation by the State of California.

7.e. Adopted Resolution No. 26-056, approving and adopting the City-wide Publicly Available Pay Schedule for Fiscal Year 2026-2027 for all full-time and part-time employee positions in accordance with applicable CalPERS requirements, and authorized staff to provide CalPERS with detailed information about all City job classifications and make the adopted resolution containing pay schedules publicly available on the City’s website.

Approved2Final Minutes Approved Approved2

8. CONSENT CALENDAR – SUCCESSOR AGENCY
Motion by Board Member Acosta, seconded by Board Member Delgado, to approve the Consent Calendar for the Successor Agency Meeting. Motion passed 4-0, by the following vote:

AYES: Board Member(s): Acosta, Delgado, Vice Chair Bojorquez, and Chair Olmos
NAYS: Board Member(s): None
ABSENT: Board Member(s): Rodriguez

8.a. Approved the Minutes for the June 16, 2026, Successor Agency Meeting.

At 9:15 p.m., Councilmember Rodriguez returned to the chambers.

9. PUBLIC HEARINGS

9.a. CONTINUED FROM THE JULY 7, 2026, REGULAR CITY COUNCIL MEETING: CONSIDERATION TO WAIVE FULL READING AND
INTRODUCE ORDINANCE NO. 1292 AFFIRMING THE PLANNING
COMMISSION’S RECOMMENDATION TO APPROVE ZONE TEXT
AMENDMENT (NO. 26-02) TO AMEND SOUTH EL MONTE MUNICIPAL CODE SECTION 17.03.230 TO IMPOSE A 1,000-FOOT BUFFER

DISTANCE FROM ALL SENSITIVE USES, OTHER MASSAGE

BUSINESSES, AND JURISDICTIONAL BOUNDARIES
Mayor Olmos announced the item, and Gerardo Marquez, Director of Community Development and Public Works, and Chelsea Ballot, Associate, Olivarez Madruga Law Organization LLP, provided a presentation.

Mayor Olmos opened the Public Hearing.

There being no public comments, Mayor Olmos closed the Public Hearing.

Motion by Councilmember Delgado, seconded by Councilmember Acosta, to determine that Ordinance No. 1292 is categorically exempt from CEQA pursuant to State CEQA Guidelines Section 15061(b)(3), and waive full reading and introduce Ordinance No. 1292 by title only to amend South El Monte Municipal Code Section 17.03.230 to establish a 1,000-foot buffer distance from all sensitive uses, other massage establishments in the City, and the City’s jurisdictional boundaries. Motion passed 5-0, by the following vote:

AYES: Councilmember(s): Acosta, Delgado, Rodriguez, Mayor Pro Tem Bojorquez, and Mayor Olmos
NAYS: Councilmember(s): None
ABSENT: Councilmember(s): None

Approved2Final Minutes Approved Approved2

10. GENERAL BUSINESS

10.a. APPOINTMENT OF SOUTH EL MONTE COMMUNITY FOUNDATION

BOARD OF DIRECTORS

Discussion topics included potential conflict of interest with applicants also being Planning Commissioners, advertising locations of the vacancy notices, clarification on term limits for the board versus term limits for commissioners, and clarification on the board being a separate entity from the City.

Motion by Councilmember Delgado, seconded by Mayor Pro Tem Bojorquez, to continue the item to get a larger applicant pool. Motion passed 3-2, by the following vote:

AYES: Councilmember(s): Delgado, Rodriguez, and Mayor Pro Tem Bojorquez
NAYS: Councilmember(s): Acosta, and Mayor Olmos
ABSENT: Councilmember(s): None

10.b. CONSIDERATION AND APPROVAL OF A RESOLUTION (I) CALLING

AND GIVING NOTICE OF A GENERAL MUNICIPAL ELECTION TO BE HELD ON NOVEMBER 3, 2026, TO SUBMIT TO SOUTH EL MONTE
VOTERS A MEASURE TO ENACT CITY COUNCIL TERM LIMITS; (II)

REQUESTING CONSOLIDATION OF SUCH ELECTION WITH THE

COUNTY-ADMINISTERED GENERAL ELECTION TO BE HELD ON THE
SAME DAY; (III) REQUESTING THE COUNTY BOARD OF
SUPERVISORS TO AUTHORIZE THE REGISTRARRECORDER/COUNTY CLERK FOR THE COUNTY OF LOS ANGELES TO PERFORM ELECTION SERVICES; AND (IV) SETTING PRIORITIES

FOR FILING WRITTEN ARGUMENTS AND REBUTTALS REGARDING

THE CITY MEASURE AND DIRECTING THE CITY ATTORNEY TO

PREPARE AN IMPARTIAL ANALYSIS
Mayor Olmos announced the item, and Dulce Rodas, Associate, Olivarez Madruga Law Organization LLP, provided a presentation.

Discussion topics included consensus on favoring term option three (partial terms not counting as a term) for the ballot and on supporting author option one to be prepared by Mayor Pro Tem Bojorquez and Mayor Olmos, supported by all Council without needing to call a special meeting for approval.

The ballot measure would read, “Shall the terms served by the City Council in South El Monte be limited to no more than four-year terms in their lifetime and where service for their unexpired balance of a vacated City Council, whether by appointment or election, will not count as service for a full four-year term, even if such service is for less than four years in duration,” and adding a section to Chapter

2.04.025, “any persons who either by appointment or election services a partial term as a member of the South El Monte shall be deemed to not have served a full four-year term.”

Approved2Final Minutes Approved Approved2

GENERAL BUSINESS (CONTINUED)
Item 10.b.

Motion by Councilmember Acosta, seconded by Councilmember Delgado, to adopt Resolution 26-057, (I) calling and giving notice of a General Municipal Election to be held on November 3, 2026 to submit to the City of South El Monte voters a measure to enact Term limits; (II) requesting consolidation of such election with the County-administered General Municipal Election to be held on the same day; (III) requesting the County Board of Supervisors to authorize the RegistrarRecorder/County Clerk for the County of Los Angeles to perform election services; and (IV) setting priorities for filing written arguments and rebuttals regarding the City measure and directing the City Attorney to prepare an impartial analysis; to support the option that partial terms will not count as a full four-year term, to approve the first reading of the related ordinance subject to voter approval, and to approve Mayor Pro Tem Bojorquez and Mayor Olmos to author the ballot argument.

Motion passed 5-0, by the following vote:

AYES: Councilmember(s): Acosta, Delgado, Rodriguez, Mayor Pro Tem Bojorquez, and Mayor Olmos
NAYS: Councilmember(s): None
ABSENT: Councilmember(s): None

At 10:00 p.m., Mayor and City Council approved extending the meeting past 10:00 p.m.

10.c. CONSIDERATION AND APPROVAL OF A RESOLUTION (I) CALLING AND

GIVING NOTICE OF THE SUBMISSION TO SOUTH EL MONTE VOTERS OF A

BALLOT MEASURE TO REVERT THE ELECTIVE OFFICE OF MAYOR TO AN

APPOINTIVE POSITION SELECTED BY THE CITY COUNCIL FROM AMONG ITS MEMBERS; (II) ACKNOWLEDGING CITY COUNCIL APPROVAL OF AN ORDINANCE EFFECTUATING THE FOREGOING AMENDMENTS; (III)

ORDERING THAT THE BALLOT MEASURE BE SUBMITTED AS PART OF THE CITY’S NOVEMBER 3, 2026 GENERAL MUNICIPAL ELECTION; (IV)

REQUESTING THAT THE LOS ANGELES COUNTY BOARD OF
SUPERVISORS INCLUDE THE BALLOT MEASURE AS PART OF CITY’S PRIOR ELECTION CONSOLIDATION REQUEST; (V) REQUESTING THAT THE

REGISTRAR-RECORDER/COUNTY CLERK PROVIDE SPECIFIC ELECTION ADMINISTRATION SERVICES, INCLUSIVE OF THE BALLOT MEASURE; AND (VI) SETTING PRIORITIES FOR FILING WRITTEN ARGUMENTS AND

REBUTTALS REGARDING THE BALLOT MEASURE AND DIRECTING

PREPARATION OF AN IMPARTIAL ANALYSIS
Mayor Olmos announced the item, and Manny Cruz, Associate, Olivarez Madruga Law Organization LLP, provided a presentation.

Discussion topics included clarification on which option is for opposition due to believing that residents have the right to choose their mayor, simple majority vote, following election code law, clarification if option one allows two authors in support and two authors against, and Mayor Olmos going on the record of being against the item due to the mayor role statistically not being equal in responsibilities.

Approved2Final Minutes Approved Approved2

GENERAL BUSINESS (CONTINUED)
Item 10.c.

Motion by Councilmember Delgado, seconded by X, to adopt Resolution No. 26- 058, (I) Calling and giving notice of a General Municipal Election to be held on November 3, 2026 to submit to the City of South El Monte voters a measure to revert the elective office of Mayor to an appointive position selected by the City Council from among its members; (II) Acknowledging City Council approval of an Ordinance effectuating the foregoing amendments; (III) Ordering that the ballot measure be submitted as part of the City’s November 3, 2026 General Municipal Election; (IV) Requesting the Los Angeles County Board of Supervisors include the ballot measure as part of the City’s prior election consolidation request; (V) Requesting that the Registrar-Recorder/County Clerk provide specific election administration services, inclusive of the ballot measure; and (VI) Setting priorities for filing written arguments and rebuttals regarding the ballot measure and directing preparation of an impartial analysis; to support the option that City Council can prepare the arguments, and to approve the first reading of the related ordinance subject to voter approval.

Substitute Motion by Councilmember Acosta, seconded by Mayor Olmos, to not approve.

Substitute Motion by Councilmember Delgado, seconded by Mayor Pro Tem Bojorquez, to adopt the Resolution calling for the measure, to approve the first reading of the ordinance, with option one that City Council can prepare arguments in support or against the ballot measure. Motion passed 3-2, by the following vote:

AYES: Councilmember(s): Delgado, Rodriguez, and Mayor Pro Tem Bojorquez, and Mayor Olmos
NAYS: Councilmember(s): Acosta, and Mayor Olmos
ABSENT: Councilmember(s): None
Motion by Councilmember Delgado, seconded by Councilmember Rodriguez, to author the argument in support of reverting the elective office of mayor to an appointive position. Motion passed 3-2, by the following vote:

AYES: Councilmember(s): Delgado, Rodriguez, and Mayor Pro Tem Bojorquez
NAYS: Councilmember(s): Acosta, and Mayor Olmos
ABSENT: Councilmember(s): None
Motion by Councilmember Acosta, seconded by Mayor Olmos to author the argument against reverting the elective office of mayor to an appointive position.

Motion passed 5-0, by the following vote:

AYES: Councilmember(s): Acosta, Delgado, Rodriguez, Mayor Pro Tem Bojorquez, and Mayor Olmos
NAYS: Councilmember(s): None
ABSENT: Councilmember(s): None

Approved2Final Minutes Approved Approved2

11. COMMITTEE REPORTS, INCLUDING AB 1234 REPORTS
Councilmember Acosta reported he attended the following: a Community Bike Ride, the Summer Night Market, and the National Association of Latino Elected and Appointed Officials (NALEO) Annual Conference.

Mayor Pro Tem Bojorquez reported he attended the following: the Independent Cities Association (ICA) Summer Seminar, the SGV Forward Transit Ad Hoc Subcommittee, and the Southeast Area Animal Control Authority (SEACCA) Commission Meeting.

Councilmember Delgado reported he attended the following: the Independent Cities Association (ICA) Summer Seminar, and the Summer Night Market.

Councilmember Rodriguez announced he had nothing to report.

Mayor Olmos reported she attended the following: a Community Bike Ride, the Summer Night Market, the San Gabriel Valley Council of Governments (SGVCOG) Transportation Committee Meeting, the SGVCOG 2028 Olympic & Paralympic Games Ad Hoc Committee, the SGV Forward Transit Ad Hoc Subcommittee, a Senior Center Luncheon, and the International Soccer Watch Parties.

12. CORRESPONDENCE – None

13. COUNCILMEMBERS’ AGENDA

13.a. COUNCILMEMBER MANUEL ACOSTA

1. Discussion and possible action regarding the City’s response to the Walk for Justice Public Records Act request, including whether the six identified and withheld records should be released to promote transparency and strengthen public trust during a time of heightened concern over federal immigration enforcement.

Councilmember Acosta summarized his item and directed questions to the City Attorney on council being able to vote to release the records.

Discussion topics included being subject to SB 54 (the California Values Act) which prohibits the use of State and Local resources for immigration enforcement including use to investigate, interrogate, detain or detect for immigration purposes, the public records request being subject to qualifying exemptions under the California Public Records Act, a simple majority can approve waiving privilege in Closed Session, clarification that the item qualifies as a Closed Session Item under Potential Litigation, councilmembers releasing the records individually instead of as a whole being a violation, and what action would be disclosed during a Closed Session readout.

This item was received and filed.

Approved2Final Minutes Approved Approved2

14. CLOSED SESSION
At 10:38 p.m., Mayor and City Council recessed into Closed Session.

14.a. CONFERENCE WITH LEGAL COUNSEL – EXISTING LITIGATION Pursuant to Government Code § 54956.9(d)(1)
Name of case: GLORIA OLMOS, an individual, Plaintiff v. CITY OF SOUTH

EL MONTE

14.b. CONFERENCE WITH REAL PROPERTY NEGOTIATORS – Pursuant to Government Code Section 54956.8
Property: APN 8119-005-911
Agency negotiator: Rene Salas, City Manager
Negotiating parties: U.S. Army Corps of Engineers
Under negotiation: Price and terms of payment as it relates to interests in real property

14.c. CONFERENCE WITH REAL PROPERTY NEGOTIATORS – Pursuant to Government Code Section 54956.8
Property: APN 8113-009-800, 8113-022-800, 8113-022-801, and 8113- 022-802
Agency negotiator: Rene Salas, City Manager
Negotiating parties: Southern California Edison
Under negotiation: Price and terms of payment as it relates to interests in real property

14.d. CONFERENCE WITH REAL PROPERTY NEGOTIATORS – Pursuant to Government Code Section 54956.8
Property: 9617 Alpaca Street, South El Monte, California 91733 Agency negotiator: Rene Salas, City Manager
Negotiating parties: Alpaca Park LLC
Under negotiation: Price and terms of payment as it relates to interests in real property

14.e. CONFERENCE WITH LEGAL COUNSEL – ANTICIPATED LITIGATION Pursuant to California Government Code Sections 54956.9(d)(2) and 54956.9(e)(1): one matter

14.f. CONFERENCE WITH LEGAL COUNSEL – ANTICIPATED LITIGATION Pursuant to California Government Code Sections 54956.9(d)(2) and 54969(e)(1): one matter
At 11:50 p.m., Mayor Olmos reconvened the meeting with all councilmembers present.

Susie A. Altamirano, City Attorney, announced City Council discussed Items 14.a., no update, City Council discussed Items 14.b. through 14.f., reports were provided, feedback was given, no reportable action.

Approved2Final Minutes Approved Approved2

15. ADJOURNMENT
There being no further business coming before this body, at 11:51 p.m., Mayor Olmos adjourned the City Council and Successor Agency Meeting in honor of Thomas “Tom” Reyes, a longtime resident, and Brian Chung, to a Regular City Council Meeting on Tuesday, September 1, 2026, at 6:00 p.m.

Minutes prepared by Sabrina A. Muhne, Deputy City Clerk. ___________________________ ______________________
Adrian Garcia, MMC, City Clerk Gloria Olmos, Mayor

City Council Agenda Report
Agenda Item No. 12.a.

DATE: September 15, 2026
TO: Honorable Mayor and Members of the City Council
APPROVED BY: Rene Salas, City Manager
SUBMITTED BY: Ariana De La Cruz, Director of Community Services SUBJECT: LETTER FROM FAITH DOMINION CHURCH REQUESTING A

FACILITY FEE WAIVER AND CONSIDERATION TO WAIVE

ALL THE FEES ASSOCIATED WITH THE RESERVATION FOR

THE USE OF THE COMMUNITY CENTER AMPHITHEATER
SUMMARY: Faith Dominion Church is requesting a facility fee waiver for the use of the South El Monte Community Center Amphitheater to host Sunday services for members of the community on Sunday, September 20, 2026 and Sunday, September 27, 2026. In addition, Faith Dominion Church is requesting to waive all the fees associated with the reservation.

RECOMMENDED ACTION: Staff recommends City Council consider and discuss:

1. The facility fee waiver request for the use of the Community Center Amphitheater in the amount of $350.00; and

2. The request to waive the remaining fees associated with the reservation in the amount of $912.00.

FISCAL/FINANCIAL IMPACT: Should the request be approved in accordance with the Facility Reservation Regulations and Fee Schedule, the City will grant a fee waiver of $350.00 for the facility reservation. Faith Dominion Church will remain responsible for all standard operational expenses, including staff time, cleaning fees, and the refundable damage deposit.

Alternatively, if the City Council elects to grant a full waiver encompassing all associated costs—including staff time ($112.00), cleaning fees ($300.00), and refundable damage deposits ($500.00)—an additional $912.00 will be waived, bringing the total waived amount to $1,262.00.

An itemization of the fees is provided below.

Fee Description Units Cost
Community Center
Amphitheater Rental Fee
$50/ hour x 7 hours $350.00
Staff Fee $16/ hour x 1 staff x 7 hours $112.00
Cleaning Fee Standard Rate $300.00
Damage Deposit Refundbale $500.00
Total: $1262.00
DISCUSSION: Faith Dominion Church is requesting a facility waiver and consideration to waive all the fees associated with the reservation for the use of the Community Center Amphitheater on Sunday, September 20, 2026 and Sunday September 27, 2026, from 9:00 a.m. to 12:30 p.m. in the amount of $1,262.00.

ATTACHMENT(S):

A. Fee Waiver Request Letter
B. Reservation Application

Faith Dominion Church
1431 Central Ave S. El Monte, Ca. 91733
Tel 626-600-2940
EIN #47-4278149

Dear Honorable Mayor and City Council,
We are delighted to have served this city for the past decade, providing essential services to residents and neighboring communities. It is our privilege to promote spiritual growth, character development, and community engagement. We are thrilled to celebrate 11 years of ministry in the City of South El Monte.

We are requesting the use of the South El Monte Community Center Amphitheater to have our weekly Church services for the spiritual well-being, educational enlightenment of the Holy Scriptures, for the citizens of this community and surrounding cities. In addition, we are requesting a full fee waiver for use of the facility extension starting on Sunday 9-13-2026 from 9:00AM to 12:30PM thru Sunday 9-27-2026 from 9:00AM to 12:30PM. We are needing this space for this time due to the Valle Lindo School District CRC planned upgrades and summer school programs. We respectfully request your support by providing the South El Monte Community Center Amphitheater for our church services and we are also requesting a full fee waiver.

We sincerely thank you for considering our request.

Pastor’s Ben and Patricia Garrett
Faith Dominion Church
"Remember to dominate this world system by FAITH in the word of God!"

ATTACHMENT A

ATTACHMENT B