City of South Pasadena Page 1
CITY OF SOUTH PASADENA
CITY COUNCIL
AMENDED AGENDA
SPECIAL MEETING
CLOSED SESSION
WEDNESDAY, OCTOBER 04, 2023, 6:00 P.M.
AMEDEE O. “DICK” RICHARDS JR. COUNCIL CHAMBERS
1424 MISSION STREET, SOUTH PASADENA, CA 91030
NOTICE ON PUBLIC PARTICIPATION & ACCESSIBILITY
The South Pasadena City Council Meeting will be conducted in-person from the Amedee O. “Dick” Richards, Jr. Council Chambers, located at 1424 Mission Street, South Pasadena, CA 91030 and the teleconference location. Pursuant to Assembly Bill 361 Government Code Section 54953, subdivision (e)(3), the City Council may conduct its meetings remotely and may be held via video conference.
Public Comment regarding items on the Closed Session Meeting agenda will be taken at the beginning of the meeting. The public will be released from the meeting so that the City Council may convene Closed Session discussion of items allowed under the Government Code. Any reportable action taken in Closed Session will be reported by the City Attorney during the next Open Session meeting. A separate Zoom link will be provided for the Open Session for the public to attend.
Public participation may be made as follows:
• In-Person – Council Chambers, 1424 Mission Street, South Pasadena, CA 91030 and the teleconference location.
• Live Broadcast via the City website –
http://www.spectrumstream.com/streaming/south_pasadena/live.cfm • Via Zoom – Meeting ID: 226 442 7248
• Written Public Comment – written comment must be submitted by 12:00 p.m. the day of the meeting by emailing to [email protected]. • Via Phone – +1-669-900-6833 and entering the Zoom Meeting ID listed above.
Meeting may be viewed at:
1. Go to the Zoom website, https://zoom.us/join and enter the Zoom Meeting information; or
2. Click on the following unique Zoom meeting link:
https://us06web.zoom.us/j/2264427248?pwd=aEFuSGszQ2I5WjJkemloTms0RTlVUT09; or
3. By calling: +1-669-900-6833 and entering the Zoom Meeting ID listed above; and viewing the meeting via http://www.spectrumstream.com/streaming/south_pasadena/live.cfm CALL TO ORDER: Mayor Jon Primuth
ROLL CALL: Mayor Jon Primuth
Mayor Pro Tem Evelyn G. Zneimer
Councilmember Jack Donovan
Councilmember Michael A. Cacciotti
Councilmember Janet Braun
South Pasadena City Council October 4, 2023
CLOSED SESSION AGENDA ITEMS
A. REAL PROPERTY NEGOTIATIONS
(Government Code Section 54956.8)
1. Property Addresses:
a. 215 Fairview Avenue, APN 5317-007-903
b. 302 Fairview Avenue, APN 5317-012-903
c. 529 Prospect Avenue, APN 5317-036-904
d. 530 Orange Grove Avenue, APN 5317-036-900
e. 534 Orange Grove Avenue, APN 5317-036-903
f. 535 Meridian Avenue, APN 5317-036-903
g. 540 Prospect Avenue, APN 5317-035-901
h. 901 Bonita Drive, APN 5310-020-903
i. 1037 & 1039 Grevalia Avenue, APN 5315-012-903
j. 808 Valley View Road, APN 5310-020-901
k. 822 Valley View Road, APN 5310-020-902
l. 216 Fairview Avenue
m. 217 Fremont Avenue, APN 5317-012-901
n. 225 Fremont Avenue, APN 5317-012-902
o. 1131 Columbia Street, APN 5317-012-900
p. 1707 Meridian Avenue, APN 5310-031-903
q. 1008 Hope and 1002 and 726 Meridian, APN 5315-013-906 Agency Negotiator: Arminé Chaparyan, City Manager
Negotiating Party: California Department of Transportation Under Negotiation: Price and Terms of Payment
2. Property Address: 435 Fair Oaks Avenue
Agency Negotiator: Arminé Chaparyan, City Manager
Negotiating Party: South Pasadena Tournament of Roses Foundation Under Negotiation: Price and Terms of Payment
B. CONFERENCE WITH LEGAL COUNSEL: ANTICIPATED LITIGATION-SIGNIFICANT
EXPOSURE TO LITIGATION
(Government Code Section 54945.9(d)(2))
Number of Potential Cases: 1
C. CONFERENCE WITH LEGAL COUNSEL: EXISTING LITIGATION
(Government Code Section 54956.9(d)(1))
1. City of South Pasadena, et al. vs California Department of Transportation, et al. (LASC Case No. 21STCP01779)
2. Californians for Homeownership, Inc., vs. City of South Pasadena (LASC Case No. 22STCP01388)
CERTIFICATION OF POSTING
I declare under penalty of perjury that I posted this notice of agenda for the meeting to be held on October 04, 2023, on the bulletin board in the courtyard of City Hall located at 1414 Mission Street, South Pasadena, CA 91030, and on the City website as required by law, on the date listed below. 10/03/2023 /S/
Date Mark Perez, Deputy City Clerk
PUBLIC COMMENT
City of South Pasadena Page 1
CALL TO ORDER: Mayor Jon Primuth
ROLL CALL: Mayor Jon Primuth
Mayor Pro Tem Evelyn G. Zneimer
Councilmember Jack Donovan
Councilmember Michael A. Cacciotti
Councilmember Janet Braun
PLEDGE OF ALLEGIANCE: Councilmember Janet Braun
CITY OF SOUTH PASADENA
CITY COUNCIL
AMENDED AGENDA
REGULAR MEETING
WEDNESDAY, OCTOBER 04, 2023, AT 7:00 P.M.
AMEDEE O. “DICK” RICHARDS JR. COUNCIL CHAMBERS
1424 MISSION STREET, SOUTH PASADENA, CA 91030
South Pasadena City Council Statement of Civility
As your elected governing board, we will treat each other, members of the public, and City employees with patience, civility, and courtesy as a model of the same behavior we wish to reflect in South Pasadena for the conduct of all City business and community participation. The decisions made tonight will be for the benefit of the South Pasadena community and not for personal gain.
NOTICE ON PUBLIC PARTICIPATION & ACCESSIBILITY
The South Pasadena City Council Meeting will be conducted in-person from the Amedee O. “Dick” Richards, Jr. Council Chambers, located at 1424 Mission Street, South Pasadena, CA 91030.
Public participation may be made as follows:
• In Person – Council Chambers, 1424 Mission Street, South Pasadena, CA 91030. • Live Broadcast via the City website –
http://www.spectrumstream.com/streaming/south_pasadena/live.cfm • Via Zoom – Webinar ID: 825 9999 2830
• Written Public Comment – written comment must be submitted by 12:00 p.m. the day of the meeting by emailing to [email protected]. • Via Phone – +1-669-900-6833 and entering the Zoom Meeting ID listed above.
Meeting may be viewed at:
1. Go to the Zoom website, https://zoom.us/join and enter the Zoom Meeting information; or
2. Click on the following unique Zoom meeting link:
https://us06web.zoom.us/j/82599992830 or
3. By calling: +1-669-900-6833 and entering the Zoom Meeting ID listed above; and viewing the meeting via http://www.spectrumstream.com/streaming/south_pasadena/live.cfm Regular Meeting Agenda October 04, 2023
PUBLIC COMMENT GUIDELINES
The City Council welcomes public input. Members of the public may comment on a non-agenda subject under the jurisdiction of the City Council or on an agenda item. Members of the public will have three minutes to address the City Council, however, the Mayor and City Council may adjust the time allotted, as needed.
Public Comments received in writing will not be read aloud at the meeting, but will be part of the meeting record. Written public comments will be uploaded to the City website for public viewing under Additional Documents. When submitting a public comment, please make sure to include the following:
1) Name (optional), and
2) Agenda item you are submitting public comment on.
3) Submit by no later than 12:00 p.m., on the day of the City Council meeting. Correspondence received after this time will be distributed the following business day.
PLEASE NOTE: The Mayor may exercise the Chair's discretion, subject to the approval of the majority of the City Council, to adjust public comment time limit to less than three minutes, as needed.
Pursuant to State law, the City Council may not discuss or take action on issues not on the meeting agenda, except that members of the City Council or staff may briefly respond to statements made or questions posed by persons exercising public testimony rights (Government Code Section 54954.2).
Staff may be asked to follow up on such items.
CLOSED SESSION ANNOUNCEMENTS
1. CLOSED SESSION ANNOUNCEMENTS
PUBLIC COMMENT
2. PUBLIC COMMENT – GENERAL (NON-AGENDA ITEMS)
General Public Comment will be limited to 30 minutes at the beginning of the agenda. If there are speakers remaining in the queue, they will be heard at the end of the meeting. Only Speakers who submit a Public Comment card within the first 30 minutes of Public Comment period will be queued up to speak.
3. PROCLAMATION IN SUPPORT OF THE SAN GABRIEL MOUNTAINS NATIONAL
MONUMENT IN THE CITY OF SOUTH PASADENA
4. PROCLAMATION DECLARING OCTOBER AS NATIONAL DISABILITY EMPLOYMENT
AWARENESS MONTH IN THE CITY OF SOUTH PASADENA
5. CLEAN POWER ALLIANCE PRESENTATION
CHANGES TO THE AGENDA
6. REORDERING OF, ADDITIONS, OR DELETIONS TO THE AGENDA
PRESENTATION
Regular Meeting Agenda October 04, 2023
CONSENT CALENDAR
OPPORTUNITY TO COMMENT ON CONSENT CALENDAR
Items listed under the Consent Calendar are considered by the City Manager to be routine in nature and will be enacted by one motion unless a public comment has been received or Councilmember requests otherwise, in which case the item will be removed for separate consideration. Any motion relating to an ordinance or a resolution shall also waive the reading of the ordinance or resolution and include its introduction or adoption as appropriate.
7. APPROVAL OF PREPAID WARRANTS IN THE AMOUNT OF $54,419.43; GENERAL CITY WARRANTS IN THE AMOUNT OF $491,755.14; ONLINE PAYMENTS IN THE AMOUNT OF $41,612.60; TRANSFERS IN THE AMOUNT OF $3,002,255.52; PAYROLL IN THE AMOUNT OF $857,382.10
Recommendation
It is recommended that the City Council approve the Warrants as presented.
8. CONSIDERATION OF ADOPTION OF A RESOLUTION APPROVING THE LIBRARY SPECIAL
TAX ANNUAL REPORT AND AUTHORIZING THE COLLECTION OF THE TAX FOR FISCAL YEAR 2023-2024
Recommendation
It is recommended that the City Council consider adoption of a resolution approving the Library Special Tax Annual Report and authorizing the collection of the Tax by the County of Los Angeles at the Fiscal Year 2023-2024 rates.
9. CONSIDERATION OF APPROVAL OF THE SECOND AMENDMENT TO THE PROFESSIONAL SERVICES AGREEMENT WITH MV CHENG AND ASSOCIATES, INC., FOR
TEMPORARY STAFFING SERVICES
Recommendation
It is recommended that the City Council consider:
1. Approval of the Second Amendment to the Professional Services Agreement with MV Cheng and Associates, Inc., for temporary staffing services, extending the agreement to June 30, 2024; and
2. Authorize the City Manager, or designee, to execute the Second Amendment.
10. CONSIDERATION OF ADOPTION OF A RESOLUTION APPROVING A PURCHASE ORDER WITH CDW GOVERNMENT, IN THE AMOUNT NOT-TOEXCEED OF $135,000 FOR THE
PURCHASE OF NETWORK HARDWARE EQUIPMENT, UTILIZING THE SOURCEWELL AND
PEPPM COOPERATIVE PURCHASING PROGRAMS
RESOLUTION
A RESOLUTION OF THE CITY COUNCIL OF THE CITY
OF SOUTH PASADENA, CALIFORNIA, APPROVING A
PURCHASE ORDER WITH CDW GOVERNMENT, IN
THE AMOUNT NOT TO EXCEED OF $135,000 FOR THE
PURCHASE OF NETWORK HARDWARE EQUIPMENT,
UTILIZING THE SOURCEWELL AND PENNSYLVANIA
EDUCATION PURCHASING PROGRAM FOR
MICROCOMPUTERS COOPERATIVE PURCHASING
PROGRAMS
Recommendation
It is recommended that the City Council consider:
Regular Meeting Agenda October 04, 2023
1. Adopting a resolution approving a purchase order with CDW Government, in the amount not to exceed $135,000, for the purchase of network hardware equipment;
2. Approve the use of the Sourcewell and PEPPM cooperative purchasing programs for the procurement pursuant to Section 2-99-29(19) and the City's Purchasing Policy; and
3. Authorize the City Manager, or designee, to effectuate the purchase.
11. CONSIDERATION OF APPROVAL OF AN AMENDMENT TO THE AGREEMENT WITH
CALIFORNIA METRO PATROL FOR SECURITY GUARD CONCIERGE SERVICES IN AN AMOUNT NOT-TO-EXCEED $84,600 AND TO EXTEND AGREEMENT FOR UP TO 12 MONTHS
Recommendation
It is recommended that the City Council consider approving the amendment to the agreement with California Metro Patrol for security guard concierge services to increase the contract amount by $84,600, extend the agreement for up to an additional 12-month period, and authorize the City Manager to execute the amendment.
12. CONSIDERATION OF APPROVAL OF CITY COUNCIL MEETING MINUTES FOR FEBRUARY 15, 2023 AND MARCH 1, 2023
Recommendation
It is recommended that the City Council consider the approval of the minutes for the Regular Meetings of February 15, 2023 and March 1, 2023.
13. SECOND READING AND ADOPTION OF AN ORDINANCE OF THE CITY OF SOUTH
PASADENA GRANTING AUTHORITY TO THE CITY MANAGER TO EXECUTE CERTAIN CONTRACTS AND OTHER LEGAL INSTRUMENTS AND AMENDING SECTION 2-18-6 OF
THE SOUTH PASADENA MUNICIPAL CODE
ORDINANCE
AN AN ORDINANCE OF THE CITY OF SOUTH PASADENA
GRANTING AUTHORITY TO THE CITY MANAGER TO
EXECUTE CERTAIN CONTRACTS AND OTHER LEGAL
INSTRUMENTS AND AMENDING SECTION 2.18-6 OF THE
SOUTH PASADENA MUNICIPAL CODE
Recommendation
It is recommended that the City Council consider the adoption of an “Ordinance of the City of South Pasadena Granting Authority to the City Manager to Execute Certain Contracts and Other Legal Instruments and Amending Section 2-18-6 of the South Pasadena Municipal Code.”
14. ACCEPT PROJECT COMPLETION, AUTHORIZE FILING OF THE NOTICE OF COMPLETION
FOR THE FAIR OAKS AVENUE TRAFFIC SIGNAL IMPROVEMENTS PROJECT, AND
AUTHORIZE RELEASE OF THE RETENTION PAYMENT TO CROSSTOWN ELECTRICAL AND DATA, INC. IN THE AMOUNT OF $27,368.57
Recommendation
It is recommended that the City Council consider:
1. Accepting the Fair Oaks Avenue Traffic Signal Improvements Project (Project) as complete; and
2. Authorizing the recordation of the Notice of Completion (NOC) with the Los Angeles County Registrar-Recorder County Clerk; and
3. Authorizing release of retention payment to Crosstown Electrical and Data, Inc. (Contractor) in the amount of $27,368.57.
Regular Meeting Agenda October 04, 2023
15. CONSIDERATION OF THE ADOPTION OF AN (A) ORDINANCE TO RESCIND THE MISSION
STREET SPECIFIC PLAN, AND ADOPTION OF ORDINANCES TO AMEND THE SOUTH PASADENA MUNICIPAL CODE CHAPTER 36 (ZONING): (B) PERTAINING TO A NEW MIXEDUSE OVERLAY DISTRICT, ELIMINATING THE FOCUS AREA OVERLAY DISTRICT, ADDING
REFERENCES TO THE NEW DOWNTOWN SPECIFIC PLAN, ADOPTION OF A NEW ZONING
MAP, (C) UPDATING AFFORDABLE HOUSING INCENTIVES SECTION, (D) ADDING
EMPLOYEE HOUSING SECTIONS, AND (E) UPDATING INCLUSIONARY HOUSING REQUIREMENTS.
Recommendation
It is recommended that the City Council consider adoption of the Ordinances on second reading as follows:
a. Ordinance No.
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF SOUTH PASADENA,
CALIFORNIA, RESCINDING THE MISSION STREET SPECIFIC PLAN AS ADOPTED IN ORDINANCE NO. 2035
b. Ordinance No.
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF SOUTH PASADENA, CALIFORNIA, AMENDING CHAPTER 36 (ZONING) OF THE CITY CODE OF THE CITY
OF SOUTH PASADENA RELATED TO INCREASED DENSITY INCLUDING
REZONING THE EXISTING FOCUSED AREA OVERLAY ZONE TO MIXED-USE
OVERLAY ZONE AND AMENDING THE ZONING MAP IN COMPLIANCE WITH THE UPDATED GENERAL PLAN AND THE 2021-2029 (6TH CYCLE) HOUSING ELEMENT c. Ordinance No.
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF SOUTH PASADENA, CALIFORNIA, AMENDING DIVISION 36.370 (AFFORDABLE HOUSING INCENTIVES) OF ARTICLE 3 (SITE PLANNING AND GENERAL DEVELOPMENT STANDARDS) OF CHAPTER 36 (ZONING) OF THE CITY CODE OF THE CITY OF SOUTH PASADENA
TO REVISE REGULATIONS TO CONFORM TO STATE DENSITY BONUS LAW (CALIFORNIA GOVERNMENT CODE SECTION 65915)
d. Ordinance No.
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF SOUTH PASADENA, CALIFORNIA, AMENDING CHAPTER 36 ARTICLE 2 DIVISION 36.22 AND CHAPTER 36 ARTICLE 3 DIVISION 36.350 OF THE CITY CODE OF THE CITY OF SOUTH
PASADENA RELATING TO EMPLOYEE HOUSING
e. Ordinance No.
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF SOUTH PASADENA, CALIFORNIA, AMENDING DIVISION 36.375 OF THE CITY CODE OF THE CITY OF
SOUTH PASADENA CODE RELATING TO INCLUSIONARY HOUSING
REQUIREMENTS
PUBLIC COMMENT – CONTINUED
16. CONTINUED PUBLIC COMMENT – GENERAL
This time is reserved for speakers in the Public Comment queue not heard during the first 30 minutes of Item No. 2. No new speakers will be accepted at this time.
Regular Meeting Agenda October 04, 2023
COMMUNICATIONS
17. COUNCILMEMBER COMMUNICATIONS
Time allotted to speak per Councilmember is three minutes. Additional time will be allotted at the end of the City Council meeting agenda, if necessary.
18. CITY MANAGER COMMUNICATIONS
ADJOURNMENT
FOR YOUR INFORMATION
FUTURE CITY COUNCIL MEETINGS
PUBLIC ACCESS TO AGENDA DOCUMENTS AND BROADCASTING OF MEETINGS City Council meeting agenda packets, any agenda related documents, and additional documents are available online for public viewing on the City’s website:
www.southpasadenaca.gov/CityCouncilMeetings2023
Regular meetings are live streamed via the internet at:
http://www.spectrumstream.com/streaming/south_pasadena/live.cfm
AGENDA NOTIFICATION SUBSCRIPTION
If you wish to receive an agenda email notification please contact the City Clerk’s Division via email at [email protected] or call (626) 403-7230.
ACCOMMODATIONS
The City of South Pasadena wishes to make all of its public meetings accessible to the public. If special assistance is needed to participate in this meeting, please contact the City Clerk's Division at (626) 403-7230 or [email protected]. Upon request, this agenda will be made available in appropriate alternative formats to persons with disabilities. Notification at least 48 hours prior to the meeting will assist staff in assuring that reasonable arrangements can be made to provide accessibility to the meeting (28 CFR 35.102-35.104 ADA Title II).
CERTIFICATION OF POSTING
I declare under penalty of perjury that I posted this notice of agenda for the meeting to be held on October 4, 2023, on the bulletin board in the courtyard of City Hall located at 1414 Mission Street, South Pasadena, CA 91030, and on the City, website as required by law, on the date listed below. 10/02/2023 /S/
Date Mark Perez, Deputy City Clerk
October 14, 2023 Strategic Plan Study Session (Youth House) 9:00 A.M.
October 18, 2023 Regular City Council Meeting 7:00 P.M.
November 1, 2023 Special Joint City Council Meeting with the Finance Commission TBD November 15, 2023 Special Joint City Council Meeting with the Public Safety Commission
TBD
Proclamation in Support of the San Gabriel Mountains National Monument in the City of South Pasadena
WHEREAS, In 2014, President Barack Obama used the Antiquities Act to designate approximately 346,177 acres of the San Gabriel Mountains as a National Monument; and WHEREAS, The San Gabriel Mountains Expansion Monument Expansion Campaign is championing to use the Antiquities Act to add 109,000 acres to the San Gabriel Mountains National Monument. This would permanently protect a significant portion of the western Angeles National Forest in the Los Angeles, California metropolitan area; and
WHEREAS, The goal of adding these public lands to the existing monument will help increase equitable access to the outdoors for nearby historically underserved communities, may help increase funding for agency staff to improve management of recreation and other activities on these lands, improve visitor experience, conserve a critical drinking water source for local residents, protect wildlife habitat and migration corridors and address the climate and biodiversity crises; and
WHEREAS,
WHEREAS,
Representative Judy Chu and Senator Alex Padilla have officially made the request that President Biden use the Antiquities Act to expand the San Gabriel Mountain National Monument by 109,000 acres of the western frontage section - that stretches from Arcadia to Sylmar, and recently, the Los Angeles County board of Supervisors passed a motion in support of the expansion; and
Support is a critical step towards permanently protecting the mountains and safeguarding public lands in the western Angeles Forest that were not included in the original monument designation.
These lands are the gateway to the forest and welcome millions of visitors each year.
NOW, THEREFORE, I, Jon Primuth, Mayor of the City of South Pasadena, on behalf of the City Council, do hereby proclaim support the San Gabriel Mountains National Monument. _________________________ ___10/04/2023__
Jon Primuth, Mayor Date
Item No. 3
3 - 1
CITY Of SOEIB PASADENA
Proclamation Declaring October as National Disability Employment Awareness Month in the City of South Pasadena
WHEREAS, October 2023 marks the 77th anniversary of National Disability Employment Awareness Month; and WHEREAS, The purpose of National Disability Employment Awareness Month is to educate about disability employment issues and celebrate the many and varied contributions of America's workers with disabilities; and WHEREAS, The history of National Disability Employment Awareness Month traces back to 1945 when Congress enacted a law declaring the first week in October each year "National Employ the Physically Handicapped Week;" and
WHEREAS,
WHEREAS,
WHEREAS,
WHEREAS,
In 1962, the word "physically" was removed to acknowledge the employment needs and contributions of individuals with all types of disabilities; and
In 1988, Congress expanded the week to a month and changed the name to National Disability Employment Awareness Month; and
Workplaces welcoming of the talents of all people, including people with disabilities, are a critical part of our efforts to build an inclusive community and strong economy; and
Activities during this month will reinforce the value and talent people with disabilities add to our workplaces and communities and affirm South Pasadena's commitment to an inclusive community that increases access and opportunities to all, including individuals with disabilities.
Therefore, be it RESOLVED, that the city of South Pasadena recognize and commemorate the 77th anniversary of National Disability Employment Awareness Month; and be it further:
RESOLVED, That the City of South Pasadena call upon employers, schools, and other community organizations in South Pasadena to observe October with appropriate programs and activities, and to advance its important message that people with disabilities add value and talent to our workplaces and communities; and be it further RESOLVED, That the City of South Pasadena pledge to continue to take steps throughout the year to recruit, hire, retain, and advance individuals with disabilities and work to pursue the goals of opportunity, full participation, economic self-sufficiency, and independent living for people with disabilities.
NOW, THEREFORE, I, Jon Primuth, Mayor, on behalf of the City Council of the City of South Pasadena, do hereby proclaim October as National Disability Employment Awareness Month.
_________________________ _10/4/2023__
Jon Primuth, Mayor Date
Item No. 4
4 - 1
CITY Of SOEIB PASADENA
7 7 - 1
City Council
Agenda Report
DATE: October 4, 2023
FROM: Armine Chaparyan, City Manager kv
PREPARED BY: Hsiulee Tran, Deputy Finance Director
ITEM NO. --
SUBJECT: Approval of Prepaid Warrants in the Amount of $54,419.43; General City Warrants in the Amount of $491,755.14; Online Payments in the Amount of $41,612.60; Transfers in the
Amount of $3,002,255.52; Payroll in the Amount of $857,382.10 Recommendation
It is recommended that the City Council approve the Warrants as presented.
Fiscal Impact
Prepaid Warrants:
Warrant# 317495-317502 $ 31,112.85
ACH $ 23,306.58
Voids $ 0
General City Warrants:
Warrant# 317503-317574 $ 369,316.48
ACH $ 122,438.66
Voids $ 0
Payroll Period Ending: 09/15/2023 $ 857,382.10
Wire Transfers Out- To (LAIF) $ 0
Wire Transfers In - From (LAIF) $ 3,000,000.00
Wire Transfers (RSA) $ 0
Wire Transfers Out- To (Acct# 2413) $ 2,255.52
Wire Transfers Out- To (Acct# 1936) $ 0
Online Payments $ 41,612.60
Prepaid Warrants $ 0
General City Warrants $ 0
Total $ 4,447,424.79
Approval of Warrants
October 4, 2023
Commission Review and Recommendation
This matter was not reviewed by a Commission.
Key Performance Indicators
This item is in line with the Finance Department’s Key Performance Indicators identified in the Fiscal Year 2022-2023 Budget. The Accounts Payable process is completely digital and routed via a workflow process. This cuts down staff time significantly, as well as streamlines a previously strenuous process. This process also falls in line with the City’s environmental strategies by reducing the amount of paper used.
Explanation of Terms
Warrant – Directs the Finance Department to pay a sum of money out of the City’s funds to bearer of claim/invoice (named individual, company) also known as a payable.
The warrants (payments) are only released after City Council approval.
Warrant Summary – Summarizes all of the payments prepared during a specific cycle.
The beginning of the cycle is the period after the last set of warrants were approved by Council and released as payment. The end of the cycle is the last date of invoice processing. All the warrants for the current cycle are summarized and the detail of warrants provided to Council for review and approval.
Prepaid Warrant List - A Prepaid Warrant directs the Finance Department to pay a sum of money out of the City’s funds to bearer of claim/invoice (named individual, company) also known as a payable. The Prepaid Warrants (payments) are released prior to City Council approval, however reported to City Council as a Prepaid. Prepayments are generally time sensitive and would incur additional charges if not paid within a specific time frame.
General City Warrant List – Detailed listing of all payments made for a specific cycle.
The beginning of the cycle is the period after the last set of warrants were approved by Council and released as payment. The end of the cycle is the last date of invoice processing.
Online Payments – Payments made online. These are typically for time sensitive utilities, credit card payments, and sometimes require the use of the payee’s portal (SCE, So Cal Gas, Amazon, etc.).
Voids – Checks that were issued and voided. Examples of such instances would be lost checks that were mailed out. Checks that were on a warrant that did not get approved by Council.
Payroll – All payments made related to payroll, such as payroll taxes, retirement benefits, CalPERS, Garnishments, payroll etc.
7 - 2
Approval of Warrants
October 4, 2023
Attachments:
1. Warrant Summary
2. Prepaid Warrant List
3. General City Warrant List
4. Online Payments
5. Payroll
7 - 3
THIS PAGE
INTENTIONALLY
LEFT BLANK
7 - 4
ATTACHMENT 1
Warrant Summary
7 - 5
THIS PAGE
INTENTIONALLY
LEFT BLANK
7 - 6
City of South Pasadena
Demand/Warrant Register Date 10/4/2023
Recap by fund Fund No.
Prepaid Written
General Fund 101 35,270.97 385,580.93
Insurance Fund 103 - 15,419.30
Street Improvement Program 104 - -
Technology Surcharge Fund 106 - -
Facilities & Equip.Cap. Fund 105 8,407.36 -
Programs and Projects 107 - -
Local Transit Return "A" 205 94.89 1,166.12
SLFRF Fund 206 - -
Local Transit Return "C" 207 - -
TEA/Metro 208 - -
Sewer Fund 210 94.87 242.76
CTC Traffic Improvement 211 - -
SB2 Planning Grant 213 - -
Rogan HR5294 Grant 214 - -
Street Lighting Fund 215 94.87 50,438.08
Public, Education & Govt Fund 217 - -
Clean Air Act Fund 218 - -
Business Improvement Tax 220 - -
Gold Line Mitigation Fund 223 - -
Mission Meridian Public Garage 226 - -
Housing Authority Fund 228 - -
State Gas Tax 230 94.87 3,998.75
County Park Bond Fund 232 - 4,032.68
Measure R 233 - -
Measure M 236 - -
Road Maint & Rehab (SB1) 237 - -
MSRC Grant Fund 238 - -
Measure W 239 - -
Measure H 241 - -
Prop C Exchange Fund 242 - -
Bike & Pedestrian Paths 245 - -
BTA Grants 248 - -
Golden Street Grant 249 - -
Capital Growth Fund 255 - -
CDBG 260 - -
Asset Forfeiture 270 - -
Police Grants - State 272 - -
Homeland Security Grant 274 - -
Park Impact Fees 275 - -
Historic Preservation Grant 276 - -
HSIP Grant 277 - -
Arroyo Seco Golf Course 295 - -
Sewer Capital Projects Fund 310 - -
400 Capital Improvement Program 400 - 6,315.00
Water Fund 500 476.87 9,302.87
Water Efficiency Fund 503 - 13,932.00
2016 Water Revenue Bonds Fund 505 - -
SRF Loan - Water 506 - -
Water & Sewer Impact Fee 510 - -
Public Financing Authority 550 - -
Payroll Clearing Fund 700 3,237.15 1,326.65
-
Column Totals: 47,771.85 491,755.14
Recap by fund Fund No.
Prepaid Written
RSA 227 6,647.58 -
RSA Report Totals: 6,647.58 -
City Report Totals: 546,174.57
Payroll Period Ending: 09/15/2023 857,382.10
Wire Transfer Out - To LAIF -
Wire Transfer In - From LAIF 3,000,000.00
Wire Transfer - RSA -
Wire Transfer Out - To Acct. # 2413 2,255.52
Wire Transfer Out - To Acct. # 1936 -
Online Payments 41,612.60
Voids - Prepaid -
Voids - General Warrant -
Grand Report Total: 4,447,424.79
Amounts
Jon Primuth, Mayor
Mark Perez, Deputy City Clerk
Amounts
Hsiulee Tran, Deputy Finance Director
7 - 7
THIS PAGE
INTENTIONALLY
LEFT BLANK
7 - 8
ATTACHMENT 2
Prepaid Warrant List
7 - 9
THIS PAGE
INTENTIONALLY
LEFT BLANK
7 - 10
Accounts Payable
Check Detail
User: ealvarez
Printed: 09/27/2023 - 8:44AM
Check Number Check Date Amount
ENTERPRI - Enterprise FM Trust
317495 09/14/2023
Inv FBN4842555
Line Item Date Line Item Description
09/06/2023 Monthly Tesla Lease Payment - September 2023 8,407.36 Inv FBN4842555 Total 8,407.36
317495 Total: 8,407.36
ENTERPRI - Enterprise FM Trust Total: 8,407.36
PBGF8031 - Pitney Bowes Global Financial Services LLC
317496 09/14/2023
Inv 3106248153
Line Item Date Line Item Description
08/30/2023 Pitney Bowes Lease: 06/30/2023-09/29/2023 1.79 08/30/2023 Pitney Bowes Lease: 06/30/2023-09/29/2023 589.31 08/30/2023 Pitney Bowes Lease: 06/30/2023-09/29/2023 137.88 08/30/2023 Pitney Bowes Lease: 06/30/2023-09/29/2023 12.96 08/30/2023 Pitney Bowes Lease: 06/30/2023-09/29/2023 187.27 08/30/2023 Pitney Bowes Lease: 06/30/2023-09/29/2023 37.55 08/30/2023 Pitney Bowes Lease: 06/30/2023-09/29/2023 1.34 Inv 3106248153 Total 968.10
317496 Total: 968.10
PBGF8031 - Pitney Bowes Global Financial Services LLC Total: 968.10 USBANK - U.S. Bank NA
0 09/14/2023
Inv 2389683
Line Item Date Line Item Description
09/12/2023 Debt Service Payment - South Pasadena 2000-1 -4,152.42 09/12/2023 Debt Service Payment - South Pasadena 2000-1 10,800.00 Inv 2389683 Total 6,647.58
0 Total: 6,647.58
AP-Check Detail (9/27/2023 - 8:44 AM) Page 1
7 - 11
Check Number Check Date Amount
USBANK - U.S. Bank NA Total: 6,647.58
Total: 16,023.04
AP-Check Detail (9/27/2023 - 8:44 AM) Page 2
7 - 12
Accounts Payable
Check Detail
User: ealvarez
Printed: 09/27/2023 - 8:45AM
Check Number Check Date Amount
CAME2015 - CA Maintenance & Environmental
0 09/21/2023
Inv 2017 Credit
Line Item Date Line Item Description
07/26/2023 2017 Credit -25.00
Inv 2017 Credit Total -25.00
Inv 35744
Line Item Date Line Item Description
03/10/2022 Tank Inspection-Civic Center 3.10.22 Monitor Display repair 130.00 Inv 35744 Total 130.00
Inv 35830
Line Item Date Line Item Description
04/05/2022 Tank Inspection-Yard March 2022 250.00
Inv 35830 Total 250.00
Inv 35831
Line Item Date Line Item Description
04/05/2022 Tank Inspection-Civic Center March 2022 250.00 Inv 35831 Total 250.00
Inv 36256
Line Item Date Line Item Description
07/01/2022 Tank Inspection-Yard June 2022 125.00
Inv 36256 Total 125.00
Inv 36257
Line Item Date Line Item Description
07/01/2022 Tank Inspection-Civic Center June 2022 125.00 Inv 36257 Total 125.00
Inv 36382
Line Item Date Line Item Description
08/01/2022 Tank Inspection-Yard July 2022 125.00
Inv 36382 Total 125.00
AP-Check Detail (9/27/2023 - 8:45 AM) Page 1
7 - 13
Check Number Check Date Amount
Inv 36383
Line Item Date Line Item Description
08/01/2022 Tank Inspection-Civic Center July 2022 125.00 Inv 36383 Total 125.00
Inv 36539
Line Item Date
09/01/2022 125.00
Line Item Description
Tank Inspection-Yard Aug 2022
Inv 36539 Total 125.00
Inv 36540
Line Item Date Line Item Description
09/01/2022 Tank Inspection-Civic Center Aug 2022 125.00 Inv 36540 Total 125.00
Inv 36667
Line Item Date Line Item Description
09/27/2022 Tank Inspection-Yard 9.27.22 Dispenser 2 repair 130.00 Inv 36667 Total 130.00
Inv 36678
Line Item Date Line Item Description
09/29/2022 Tank Inspection-Yard 9.29.22 Dispenser 87 repair 162.50 Inv 36678 Total 162.50
Inv 36691
Line Item Date Line Item Description
10/03/2022 Tank Inspection-Yard Sep 2022 125.00
Inv 36691 Total 125.00
Inv 36692
Line Item Date Line Item Description
10/03/2022 Tank Inspection-Civic Center Sep 2022 125.00 Inv 36692 Total 125.00
Inv 36813
Line Item Date Line Item Description
10/27/2022 Tank Inspection-Civic Ctr 10.27.22 Dispenser replace curb hose 513.65 Inv 36813 Total 513.65
Inv 36828
Line Item Date Line Item Description
AP-Check Detail (9/27/2023 - 8:45 AM) Page 2
7 - 14
Check Number Check Date Amount
11/01/2022 Tank Inspection-Yard Oct 2022 125.00
Inv 36828 Total 125.00
Inv 36829
Line Item Date Line Item Description
11/01/2022 Tank Inspection-Civic Center Oct 2022 125.00 Inv 36829 Total 125.00
Inv 36896
Line Item Date Line Item Description
11/10/2022 Tank Inspection-Civic Center 11.10.22 Actuator Adjusted 130.00 Inv 36896 Total 130.00
Inv 36947
Line Item Date Line Item Description
11/23/2022 Tank Healy Quarterly Inspection-Yard Nov 2022 125.00 Inv 36947 Total 125.00
Inv 36948
Line Item Date Line Item Description
11/23/2022 Tank Healy Quarterly Inspection-Civic Center Nov 2022 125.00 Inv 36948 Total 125.00
Inv 36979
Line Item Date Line Item Description
12/01/2022 Tank Inspection-Yard Nov 2022 125.00
Inv 36979 Total 125.00
Inv 36980
Line Item Date Line Item Description
12/01/2022 Tank Inspection-Civic Center Nov 2022 125.00 Inv 36980 Total 125.00
Inv 37022
Line Item Date Line Item Description
12/06/2022 Tank Inspection-Yard 12.6.22 Pan Sensor Replaced 489.51 Inv 37022 Total 489.51
Inv 37066
Line Item Date Line Item Description
12/19/2022 Annual LA County Compliance Tank Inspection-Yard Dec 2022 195.00 Inv 37066 Total 195.00
AP-Check Detail (9/27/2023 - 8:45 AM) Page 3
7 - 15
Check Number Check Date Amount
Inv 37067
Line Item Date Line Item Description
12/19/2022 Annual LA County Compliance Tank Inspection-Civic Ctr Dec 2022 162.50 Inv 37067 Total 162.50
Inv 37123
Line Item Date Line Item Description
01/05/2023 Tank Inspection-Yard Dec 2022 125.00
Inv 37123 Total 125.00
Inv 37124
Line Item Date Line Item Description
01/05/2023 Tank Inspection-Civic Center Dec 2022 125.00 Inv 37124 Total 125.00
Inv 37165
Line Item Date Line Item Description
01/06/2023 Tank Inspection-Civic Center 1.6.23 System Alarm FD/PD 240.00 Inv 37165 Total 240.00
Inv 37255
Line Item Date Line Item Description
02/01/2023 Tank Inspections-Yard Jan 2023 250.00
Inv 37255 Total 250.00
Inv 37256
Line Item Date Line Item Description
02/01/2023 Tank Inspections-Civic Center Jan 2023 250.00 Inv 37256 Total 250.00
Inv 37366
Line Item Date Line Item Description
02/25/2023 Tank Inspections-Civic Center 2.25.23 Pump down 240.00 Inv 37366 Total 240.00
Inv 37406
Line Item Date Line Item Description
03/06/2023 Tank Inspection-Yard Feb 2023 125.00
Inv 37406 Total 125.00
Inv 37407
Line Item Date Line Item Description
03/06/2023 Tank Inspection-Civic Center Feb 2023 125.00 AP-Check Detail (9/27/2023 - 8:45 AM) Page 4
7 - 16
Check Number Check Date Amount
Inv 37407 Total 125.00
Inv 37471
Line Item Date Line Item Description
03/17/2023 Tank Inspection-Civic Center 3.17.23 Sensor Alarm 255.53 Inv 37471 Total 255.53
Inv 37526
Line Item Date Line Item Description
04/01/2023 Tank Inspection-Civic Center 4.1.23 Diesel not working 240.00 Inv 37526 Total 240.00
Inv 37547
Line Item Date Line Item Description
04/05/2023 Tank Inspection-Yard March 2023 125.00
Inv 37547 Total 125.00
Inv 37548
Line Item Date Line Item Description
04/05/2023 Tank Inspection-Civic Center March 2023 125.00 Inv 37548 Total 125.00
Inv 37660
Line Item Date Line Item Description
05/01/2023 Tank Inspection-Yard April 2023 125.00
Inv 37660 Total 125.00
Inv 37661
Line Item Date Line Item Description
05/01/2023 Tank Inspection-Civic Center April 2023 125.00 Inv 37661 Total 125.00
Inv 37736
Line Item Date Line Item Description
05/17/2023 Tank Inspection-Civic Center 5.17.23 Rebuild 900 EVR nozzle 953.91 Inv 37736 Total 953.91
Inv 37743
Line Item Date Line Item Description
05/19/2023 Annual Monitor Certification-Civic Center May 2023 1,037.11 Inv 37743 Total 1,037.11
AP-Check Detail (9/27/2023 - 8:45 AM) Page 5
7 - 17
Check Number Check Date Amount
Inv 37744
Line Item Date Line Item Description
05/19/2023 Annual Monitor Certification--Yard May 2023 1,006.05 Inv 37744 Total 1,006.05
Inv 37745
Line Item Date Line Item Description
05/19/2023 AQMD Rule 461 Vapor Testing-Yard May 2023 850.00 Inv 37745 Total 850.00
Inv 37746
Line Item Date Line Item Description
05/19/2023 AQMD Rule 461 Vapor Testing-Civic Center May 2023 850.00 Inv 37746 Total 850.00
Inv 37752
Line Item Date Line Item Description
05/22/2023 AQMD Periodic Compliance Inspection-Yard May 2023 80.00 Inv 37752 Total 80.00
Inv 37753
Line Item Date Line Item Description
05/22/2023 AQMD Periodic Compliance Inspection-Civic Center May 2023 80.00 Inv 37753 Total 80.00
Inv 37790
Line Item Date Line Item Description
06/01/2023 Tank Inspection-Yard May 2023 125.00
Inv 37790 Total 125.00
Inv 37791
Line Item Date Line Item Description
06/01/2023 Tank Inspection-Civic Center May 2023 125.00 Inv 37791 Total 125.00
Inv 37887
Line Item Date Line Item Description
06/23/2023 Annual SB 989 Secondary Containment Test-Civic Center June 2023 1,446.58 Inv 37887 Total 1,446.58
Inv 37888
Line Item Date Line Item Description
06/23/2023 Annual SB 989 Secondary Containment Test-Yard June 2023 1,365.53 AP-Check Detail (9/27/2023 - 8:45 AM) Page 6
7 - 18
Check Number Check Date Amount
Inv 37888 Total 1,365.53
Inv 37918
Line Item Date Line Item Description
07/03/2023 Tank Inspection-Yard June 2023 125.00
Inv 37918 Total 125.00
Inv 37919
Line Item Date Line Item Description
07/03/2023 Tank Inspection-Civic Center June 2023 125.00 Inv 37919 Total 125.00
0 Total: 14,782.87
CAME2015 - CA Maintenance & Environmental Total: 14,782.87 CHNLSASS - Chris Nelson & Associates, Inc.
317499 09/21/2023
Inv 3090
Line Item Date Line Item Description
09/14/2023 War Memorial Float Barn Building Research & Survey 9,680.00 Inv 3090 Total 9,680.00
317499 Total: 9,680.00
CHNLSASS - Chris Nelson & Associates, Inc. Total: 9,680.00 CSD3014 - Ca. State Disbursement Unit
317497 09/21/2023
Inv PR 09/15/2023
Line Item Date Line Item Description
09/13/2023 PR Batch 91523.09.2023 Garnishment Case # FAMSS-1406906 322.35 09/13/2023 PR Batch 91523.09.2023 Garnishment Case # FAMSS-1406906 903.69 Inv PR 09/15/2023 Total 1,226.04
317497 Total: 1,226.04
CSD3014 - Ca. State Disbursement Unit Total: 1,226.04
ERNMCACO - Camacho, Ernest M.
317498 09/21/2023
AP-Check Detail (9/27/2023 - 8:45 AM) Page 7
7 - 19
Check Number Check Date Amount
Inv 2022-1414-001
Line Item Date Line Item Description
09/20/2023 South Pasadena City Hall - EVSE Equipment and SCE Charge Ready P 9,840.00 Inv 2022-1414-001 Total 9,840.00
317498 Total: 9,840.00
ERNMCACO - Camacho, Ernest M. Total: 9,840.00
SCFT0000 - Franchise Tax Board
317500 09/21/2023
Inv 568717589
Line Item Date Line Item Description
09/13/2023 PR Batch 91523.09.2023 Garnishment Case 134.98 Inv 568717589 Total 134.98
317500 Total: 134.98
SCFT0000 - Franchise Tax Board Total: 134.98
SOGA6501 - SoCalGAS
317501 09/21/2023
Inv 8/1/23 - 9/1/23
Line Item Date Line Item Description
08/22/2023 CNG for City Vehicles for cycle 8.1.23-9.1.23 94.87 08/22/2023 CNG for City Vehicles for cycle 8.1.23-9.1.23 94.87 08/22/2023 CNG for City Vehicles for cycle 8.1.23-9.1.23 94.87 08/22/2023 CNG for City Vehicles for cycle 8.1.23-9.1.23 94.87 08/22/2023 CNG for City Vehicles for cycle 8.1.23-9.1.23 94.89 Inv 8/1/23 - 9/1/23 Total 474.37
317501 Total: 474.37
SOGA6501 - SoCalGAS Total: 474.37
SSDV2018 - Sandoval, Sheila
0 09/21/2023
Inv PR 09/15/2023
Line Item Date Line Item Description
09/13/2023 PR Batch 91523.09.2023 - Garnishment 920.10
09/13/2023 PR Batch 91523.09.2023 - Garnishment 956.03
Inv PR 09/15/2023 Total 1,876.13
AP-Check Detail (9/27/2023 - 8:45 AM) Page 8
7 - 20
Check Number Check Date Amount
0 Total: 1,876.13
SSDV2018 - Sandoval, Sheila Total: 1,876.13
STE4845 - Stetson Engineers Inc
317502 09/21/2023
Inv 2740-08-008
Line Item Date Line Item Description
09/14/2023 Preparation of Risk & Resilience Report and Emergency Response 95.50 Inv 2740-08-008 Total 95.50
Inv 2740-08-013
Line Item Date Line Item Description
09/14/2023 Preparation of Risk & Resilience Report and Emergency Response 286.50 Inv 2740-08-013 Total 286.50
317502 Total: 382.00
STE4845 - Stetson Engineers Inc Total: 382.00
Total: 38,396.39
AP-Check Detail (9/27/2023 - 8:45 AM) Page 9
7 - 21
THIS PAGE
INTENTIONALLY
LEFT BLANK
7 - 22
ATTACHMENT 3 General
City Warrant List
7 - 23
THIS PAGE
INTENTIONALLY
LEFT BLANK
7 - 24
Accounts Payable
Check Detail
User: ealvarez
Printed: 09/27/2023 - 8:54AM
Check Number Check Date Amount
ACHG2013 - A-Check Global
317503 10/04/2023
Inv 59-0714090
Line Item Date Line Item Description
08/31/2023 Pre-Employment Background Check Services - August 2023 249.44 Inv 59-0714090 Total 249.44
317503 Total: 249.44
ACHG2013 - A-Check Global Total: 249.44
ACMT2920 - All City Management Services, Inc.
317505 10/04/2023
Inv 87148
Line Item Date Line Item Description
08/24/2023 Crossing Guard Services - August 6-19, 2023 5,051.50 Inv 87148 Total 5,051.50
Inv 87365
Line Item Date Line Item Description
09/06/2023 Crossing Guard Services -August 20-Sept 2, 2023 12,584.60 Inv 87365 Total 12,584.60
317505 Total: 17,636.10
ACMT2920 - All City Management Services, Inc. Total: 17,636.10 AFLA7010 - AFLAC
0 10/04/2023
Inv 104312
Line Item Date Line Item Description
09/13/2023 Payment for Employee Optional Insurance - August 2023 1,326.65 Inv 104312 Total 1,326.65
0 Total: 1,326.65
AP-Check Detail (9/27/2023 - 8:54 AM) Page 1
7 - 25
Check Number Check Date Amount
AFLA7010 - AFLAC Total: 1,326.65
ALH0179 - Alhambra Car Wash
317504 10/04/2023
Inv August 2023
Line Item Date Line Item Description
09/06/2023 PD Car Washes August 2023 364.00
Inv August 2023 Total 364.00
317504 Total: 364.00
ALH0179 - Alhambra Car Wash Total: 364.00
ALL0197 - All Star Fire Equipment, Inc.
317506 10/04/2023
Inv 250317
Line Item Date Line Item Description
09/07/2023 Nomex Detachable Earlaps 232.77
Inv 250317 Total 232.77
317506 Total: 232.77
ALL0197 - All Star Fire Equipment, Inc. Total: 232.77
ALPD4010 - City of Alhambra Police Department
317521 10/04/2023
Inv SoPas 08/2023
Line Item Date Line Item Description
09/12/2023 Inmate housing for August 2023 3,440.00
Inv SoPas 08/2023 Total 3,440.00
317521 Total: 3,440.00
ALPD4010 - City of Alhambra Police Department Total: 3,440.00 AMAZONCP - Amazon Capital Services, Inc.
0 10/04/2023
Inv 1DMX-QM14-4HV7
Line Item Date Line Item Description
09/11/2023 Return of two Low Profile Wall Mounts -87.96 Inv 1DMX-QM14-4HV7 Total -87.96
AP-Check Detail (9/27/2023 - 8:54 AM) Page 2
7 - 26
Check Number Check Date Amount
Inv 1FXG-LTQ1-4LTQ
Line Item Date Line Item Description
09/11/2023 Face masks 62.75
Inv 1FXG-LTQ1-4LTQ Total 62.75
Inv 1KGM-N3WX-QKL3
Line Item Date
09/14/2023 59.24
09/14/2023 1,518.27
Line Item Description
Camp Med supplies and Senior Center supplies.
Camp Med supplies and Senior Center supplies.
Inv 1KGM-N3WX-QKL3 Total 1,577.51
Inv 1LN1-YDMW-3MCP
Line Item Date Line Item Description
09/11/2023 Computer Equipment Supplies 221.84
Inv 1LN1-YDMW-3MCP Total 221.84
Inv 1PCY-PV4H-H9X7
Line Item Date Line Item Description
08/21/2023 PW Service Yard- Office Workstation Equipment 351.70 Inv 1PCY-PV4H-H9X7 Total 351.70
Inv 1X7K-CCWL-PTGC
Line Item Date Line Item Description
09/04/2023 Office Supplies for dispatch 213.90
Inv 1X7K-CCWL-PTGC Total 213.90
Inv 1XLR-94TN-QPCV
Line Item Date Line Item Description
09/04/2023 Supplies for City iPhones and iPads 149.92
Inv 1XLR-94TN-QPCV Total 149.92
0 Total: 2,489.66
AMAZONCP - Amazon Capital Services, Inc. Total: 2,489.66 ANPO5011 - Porraz, Anthony
317555 10/04/2023
Inv 9/12/2023
Line Item Date Line Item Description
08/07/2023 A. Porraz Paramedic License Renewal Reimbursement 250.00 Inv 9/12/2023 Total 250.00
AP-Check Detail (9/27/2023 - 8:54 AM) Page 3
7 - 27
Check Number Check Date Amount
317555 Total: 250.00
ANPO5011 - Porraz, Anthony Total: 250.00
ANT0243 - Antrim's Security Co., Inc.
317507 10/04/2023
Inv 61587
Line Item Date Line Item Description
09/14/2023 Balance from Invoice #61587 7.00
Inv 61587 Total 7.00
317507 Total: 7.00
ANT0243 - Antrim's Security Co., Inc. Total: 7.00
AT&T5006 - AT&T
317509 10/04/2023
Inv 130464796
Line Item Date Line Item Description
08/17/2023 AN 1304644796 Service for 7/18/2023 - 8/17/2023 90.24 Inv 130464796 Total 90.24
317509 Total: 90.24
AT&T5006 - AT&T Total: 90.24
AT&T5011 - AT&T
317510 10/04/2023
Inv 248134-61002105
Line Item Date Line Item Description
09/01/2023 AN 248 134-6100 210 5 Service for 9/1/23 - 9/30/23 18.82 Inv 248134-61002105 Total 18.82
317510 Total: 18.82
AT&T5011 - AT&T Total: 18.82
ATCN9011 - AT&T
317511 10/04/2023
Inv 000020433742
Line Item Date Line Item Description
08/27/2023 BAN CLAPDSOPAS Services for 07/27/23 - 08/26/2023 298.22 AP-Check Detail (9/27/2023 - 8:54 AM) Page 4
7 - 28
Check Number Check Date Amount
Inv 000020433742 Total 298.22
317511 Total: 298.22
ATCN9011 - AT&T Total: 298.22
ATGC8530 - CU Technology
0 10/04/2023
Inv 10504
Line Item Date Line Item Description
08/01/2023 Cynet Cybersecurity Platform Annual Subscription 8,400.00 Inv 10504 Total 8,400.00
Inv 10602
Line Item Date Line Item Description
09/01/2023 Standard Wildcard SSL Renewal 589.99
Inv 10602 Total 589.99
0 Total: 8,989.99
ATGC8530 - CU Technology Total: 8,989.99
BAK0369 - Baker & Taylor Books
0 10/04/2023
Inv 2037698036
Line Item Date Line Item Description
08/01/2023 Books FY2023-24 15.74
Inv 2037698036 Total 15.74
Inv 2037749452
Line Item Date Line Item Description
08/24/2023 Books FY2023-24 41.27
Inv 2037749452 Total 41.27
0 Total: 57.01
BAK0369 - Baker & Taylor Books Total: 57.01
BB&K - Best Best & Krieger LLP
0 10/04/2023
Inv 971759
Line Item Date Line Item Description
08/07/2023 Legal Matters 793.50
AP-Check Detail (9/27/2023 - 8:54 AM) Page 5
7 - 29
Check Number Check Date Amount
Inv 971759 Total 793.50
0 Total: 793.50
BB&K - Best Best & Krieger LLP Total: 793.50
BHS8752 - B & H Sign Company, Inc.
317513 10/04/2023
Inv 20292
Line Item Date Line Item Description
07/18/2023 City Hall Signage - 2nd Floor - ADA Compliance 1,562.86 Inv 20292 Total 1,562.86
317513 Total: 1,562.86
BHS8752 - B & H Sign Company, Inc. Total: 1,562.86
BSHL6710 - Base Hill, Inc., dba Jan Point
0 10/04/2023
Inv 23775
Line Item Date Line Item Description
07/26/2023 Citywide Janitorial Services July 2023 14,985.00 07/26/2023 Citywide Janitorial Services July 2023 900.00 07/26/2023 Citywide Janitorial Services July 2023 1,000.00 Inv 23775 Total 16,885.00
0 Total: 16,885.00
BSHL6710 - Base Hill, Inc., dba Jan Point Total: 16,885.00 CAL5236 - CA Linen Services
317516 10/04/2023
Inv 2165305
Line Item Date Line Item Description
09/07/2023 Linen Cleaning Services - FY 2023-24 118.75
Inv 2165305 Total 118.75
317516 Total: 118.75
CAL5236 - CA Linen Services Total: 118.75
CAN0607 - Cantu Graphics Inc.
AP-Check Detail (9/27/2023 - 8:54 AM) Page 6
7 - 30
Check Number Check Date Amount
317518 10/04/2023
Inv 21251
Line Item Date Line Item Description
09/01/2023 Traffic safety signs 344.53
Inv 21251 Total 344.53
Inv 21741
Line Item Date Line Item Description
08/31/2023 Business Cards for Chris Mandala 60.58
Inv 21741 Total 60.58
Inv 21742
Line Item Date Line Item Description
08/31/2023 Business Cards for Angelica Frausto-Lupo 38.53 Inv 21742 Total 38.53
Inv 21758
Line Item Date Line Item Description
08/08/2023 HR & Risk Manager Business Cards 71.61
Inv 21758 Total 71.61
317518 Total: 515.25
CAN0607 - Cantu Graphics Inc. Total: 515.25
CDPS1020 - ICC General Code
317538 10/04/2023
Inv GC0011787
Line Item Date Line Item Description
08/31/2023 Municipal codifications services - print and website 117.00 Inv GC0011787 Total 117.00
Inv GC00121763
Line Item Date Line Item Description
06/30/2023 Municipal Codification Srvcs/Annual Web Fees/Maint. ends 5/31/24 1,050.00 Inv GC00121763 Total 1,050.00
317538 Total: 1,167.00
CDPS1020 - ICC General Code Total: 1,167.00
CHRBYUN - Byun, Christina
317515 10/04/2023
AP-Check Detail (9/27/2023 - 8:54 AM) Page 7
7 - 31
Check Number Check Date Amount
Inv 60670305
Line Item Date Line Item Description
09/14/2023 Full refund for rec class due to low enrollment 185.00 Inv 60670305 Total 185.00
317515 Total: 185.00
CHRBYUN - Byun, Christina Total: 185.00
CHWP2010 - Colantuono,Highsmith & Whatley,PC
0 10/04/2023
Inv 57614
Line Item Date Line Item Description
09/11/2023 August 2023 CHW Litigation General Services 1,300.00 Inv 57614 Total 1,300.00
0 Total: 1,300.00
CHWP2010 - Colantuono,Highsmith & Whatley,PC Total: 1,300.00 CIN4011 - AT&T Mobility
317512 10/04/2023
Inv 287288006612x09
Line Item Date Line Item Description
09/02/2023 AN 287288006612 Consolidated Citywide Cell Phones 8/3-9/2/23 2,604.94 Inv 287288006612x09 Total 2,604.94
Inv 287312118886x09
Line Item Date Line Item Description
09/02/2023 AN 287312118886 Consolidated Citywide Cell Phones 8/3-9/2/23 2,543.90 Inv 287312118886x09 Total 2,543.90
317512 Total: 5,148.84
CIN4011 - AT&T Mobility Total: 5,148.84
CINTA3 - Cintas Corporation
317519 10/04/2023
Inv 1904226155
Line Item Date Line Item Description
08/28/2023 Public Works Uniform Hats- 8.28.23 211.68
08/28/2023 Public Works Uniform Hats- 8.28.23 211.69
08/28/2023 Public Works Uniform Hats- 8.28.23 211.68
08/28/2023 Public Works Uniform Hats- 8.28.23 211.68
AP-Check Detail (9/27/2023 - 8:54 AM) Page 8
7 - 32
Check Number Check Date Amount
08/28/2023 Public Works Uniform Hats- 8.28.23 211.68
08/28/2023 Public Works Unform Hats- 8.28.23 211.68
08/28/2023 Public Works Uniform Hats- 8.28.23 211.68
Inv 1904226155 Total 1,481.77
Inv 4166530164
Line Item Date Line Item Description
09/01/2023 Public Works Uniform Cleaning Services 19.26 09/01/2023 Public Works Uniform Cleaning Services 4.10
09/01/2023 Public Works Uniform Cleaning Services 37.78 09/01/2023 Public Works Uniform Cleaning Services 17.29 09/01/2023 Public Works Uniform Cleaning Services 6.42
09/01/2023 Public Works Uniform Cleaning Services 15.54 09/01/2023 Public Works Uniform Cleaning Services 36.27 Inv 4166530164 Total 136.66
Inv 4167383598
Line Item Date Line Item Description
09/11/2023 Public Works Uniform Cleaning Services 17.29 09/11/2023 Public Works Uniform Cleaning Services 37.78 09/11/2023 Public Works Uniform Cleaning Services 19.26 09/11/2023 Public Works Uniform Cleaning Services 38.02 09/11/2023 Public Works Uniform Cleaning Services 15.54 09/11/2023 Public Works Uniform Cleaning Services 6.42
09/11/2023 Public Works Uniform Cleaning Services 4.10
Inv 4167383598 Total 138.41
317519 Total: 1,756.84
CINTA3 - Cintas Corporation Total: 1,756.84
CINTAS - Cintas Corporation
317520 10/04/2023
Inv 5168116331
Line Item Date Line Item Description
07/24/2023 Public Works First Aid Monthly Checks - Facilites,July 2023 31.53 Inv 5168116331 Total 31.53
Inv 9237937130
Line Item Date Line Item Description
09/06/2023 AED Monthly Services for Senior Center-September 153.25 Inv 9237937130 Total 153.25
317520 Total: 184.78
AP-Check Detail (9/27/2023 - 8:54 AM) Page 9
7 - 33
Check Number Check Date Amount
CINTAS - Cintas Corporation Total: 184.78
CMME4011 - Commline Inc.
317526 10/04/2023
Inv 0420297-IN
Line Item Date Line Item Description
09/01/2023 Dispatch relay panel repair 600.00
Inv 0420297-IN Total 600.00
317526 Total: 600.00
CMME4011 - Commline Inc. Total: 600.00
COM0699 - Compressed Air Specialties Inc
317527 10/04/2023
Inv 00041676
Line Item Date Line Item Description
08/07/2023 Replace pressure switch on engine 740.63
Inv 00041676 Total 740.63
317527 Total: 740.63
COM0699 - Compressed Air Specialties Inc Total: 740.63
COMC2011 - Comcate Software, Inc.
317525 10/04/2023
Inv 8177
Line Item Date Line Item Description
07/01/2023 Subscription Renewal - Service Request Software for Public Works 2,869.95 Inv 8177 Total 2,869.95
317525 Total: 2,869.95
COMC2011 - Comcate Software, Inc. Total: 2,869.95
CPS0551 - CPRS
317528 10/04/2023
Inv 02/27-03/01/24
Line Item Date Line Item Description
09/14/2023 Early registration for CPRS conference x4 960.00 09/14/2023 Early registration for CPRS conference x4 480.00 Inv 02/27-03/01/24 Total 1,440.00
AP-Check Detail (9/27/2023 - 8:54 AM) Page 10
7 - 34
Check Number Check Date Amount
317528 Total: 1,440.00
CPS0551 - CPRS Total: 1,440.00
CRDA1021 - Corodata Records Management
0 10/04/2023
Inv RS4937861
Line Item Date Line Item Description
08/31/2023 Records Management - Storage: 8/1/2023 - 8/31/2023 480.12 Inv RS4937861 Total 480.12
0 Total: 480.12
CRDA1021 - Corodata Records Management Total: 480.12
CRSR2010 - Corodata Shredding Inc.
0 10/04/2023
Inv DN1427144
Line Item Date Line Item Description
08/31/2023 Shredding for Oxley St., Library & Mission St - August 2023 205.43 Inv DN1427144 Total 205.43
0 Total: 205.43
CRSR2010 - Corodata Shredding Inc. Total: 205.43
CWNC2501 - Carl Warren & Company
0 10/04/2023
Inv 2035498-2035528
Line Item Date Line Item Description
09/06/2023 Legal Matters 1,449.00
Inv 2035498-2035528 Total 1,449.00
Inv 2035530-2035537
Line Item Date Line Item Description
09/06/2023 Legal Matters 577.50
Inv 2035530-2035537 Total 577.50
0 Total: 2,026.50
CWNC2501 - Carl Warren & Company Total: 2,026.50
AP-Check Detail (9/27/2023 - 8:54 AM) Page 11
7 - 35
Check Number Check Date Amount
DACA4011 - Calderon, David
317517 10/04/2023
Inv 09/05/2023
Line Item Date Line Item Description
09/13/2023 Response Tactics Training Reimbursement for Officer Calderon 99.85 Inv 09/05/2023 Total 99.85
317517 Total: 99.85
DACA4011 - Calderon, David Total: 99.85
DEBLWS - Lewis, Deborah
317544 10/04/2023
Inv 090823
Line Item Date
09/13/2023 50.00
Line Item Description
Notary Services for PA Applicant Davis 09/08/23
Inv 090823 Total 50.00
317544 Total: 50.00
DEBLWS - Lewis, Deborah Total: 50.00
DIG0800 - Digital Telecommunications Corp
0 10/04/2023
Inv 48728
Line Item Date Line Item Description
08/01/2023 Monthly Service Contract - Service 8/1/23 - 8/31/23 984.00 Inv 48728 Total 984.00
Inv 49049
Line Item Date Line Item Description
09/07/2023 PW Dept - Phone ext 379 moved to new office location 210.00 Inv 49049 Total 210.00
0 Total: 1,194.00
DIG0800 - Digital Telecommunications Corp Total: 1,194.00 DOMMEG14 - Megerdichian, Domenica
317546 10/04/2023
Inv 1614318
Line Item Date Line Item Description
09/14/2023 Reimbursement 9/11 Remembrance 71.86
AP-Check Detail (9/27/2023 - 8:54 AM) Page 12
7 - 36
Check Number Check Date Amount
Inv 1614318 Total 71.86
Inv rHNU
Line Item Date Line Item Description
09/14/2023 Reimbursement 9/11 Remembrance 100.00
Inv rHNU Total 100.00
317546 Total: 171.86
DOMMEG14 - Megerdichian, Domenica Total: 171.86
DOO0805 - Dooley Enterprises Inc
317531 10/04/2023
Inv 66304
Line Item Date Line Item Description
08/30/2023 Police Department - Ammunition Supplies 6,852.90 Inv 66304 Total 6,852.90
317531 Total: 6,852.90
DOO0805 - Dooley Enterprises Inc Total: 6,852.90
DTV5012 - DIRECTV
317530 10/04/2023
Inv 68653046X230829
Line Item Date Line Item Description
09/17/2023 Cable Services for Emergency Operations Center 0.43 Inv 68653046X230829 Total 0.43
317530 Total: 0.43
DTV5012 - DIRECTV Total: 0.43
DVDTNG - Tang, David
317564 10/04/2023
Inv 60512938
Line Item Date Line Item Description
09/14/2023 Refund of recreation class with admin fee applied. 98.00 Inv 60512938 Total 98.00
317564 Total: 98.00
AP-Check Detail (9/27/2023 - 8:54 AM) Page 13
7 - 37
Check Number Check Date Amount
DVDTNG - Tang, David Total: 98.00
ELJCOBY - Jacoby, Elizabeth
317542 10/04/2023
Inv 60664169
Line Item Date Line Item Description
09/14/2023 Refund with Admin fee.Patron no longer able to attend class. 43.00 Inv 60664169 Total 43.00
317542 Total: 43.00
ELJCOBY - Jacoby, Elizabeth Total: 43.00
EZNI5440 - Zneimer, Evelyn
317574 10/04/2023
Inv 4NCRBI
Line Item Date Line Item Description
09/14/2023 Zneimer Cal Cities Airfare 166.97
Inv 4NCRBI Total 166.97
317574 Total: 166.97
EZNI5440 - Zneimer, Evelyn Total: 166.97
FED1109 - FedEx
317532 10/04/2023
Inv 8-242-084167
Line Item Date Line Item Description
09/01/2023 Shipment to background investigator 16.50
Inv 8-242-084167 Total 16.50
317532 Total: 16.50
FED1109 - FedEx Total: 16.50
FRIEDH - FRIEDMAN, HENRY
317533 10/04/2023
Inv 133339
Line Item Date Line Item Description
09/14/2023 Refund for Gazebo reservation cacellation due to weather. 112.00 Inv 133339 Total 112.00
AP-Check Detail (9/27/2023 - 8:54 AM) Page 14
7 - 38
Check Number Check Date Amount
317533 Total: 112.00
FRIEDH - FRIEDMAN, HENRY Total: 112.00
GLE2563 - City of Glendale
317522 10/04/2023
Inv 2591
Line Item Date Line Item Description
09/05/2023 Fire - Verdugo Fire Dispatch Fee 07/01/23 - 12/31/23 81,906.00 Inv 2591 Total 81,906.00
317522 Total: 81,906.00
GLE2563 - City of Glendale Total: 81,906.00
GRA1244 - Woods Maintenance Services, Inc.
317571 10/04/2023
Inv SPAS0823
Line Item Date Line Item Description
09/05/2023 Citywide Graffiti Removal Services August 2023 1,368.00 Inv SPAS0823 Total 1,368.00
317571 Total: 1,368.00
GRA1244 - Woods Maintenance Services, Inc. Total: 1,368.00 HDUA5412 - Home Depot USA, Inc.
317537 10/04/2023
Inv 764930285
Line Item Date Line Item Description
09/12/2023 Foam hand sanitizer 275.63
Inv 764930285 Total 275.63
317537 Total: 275.63
HDUA5412 - Home Depot USA, Inc. Total: 275.63
HOGMEN - Menchaca, Danielle
317547 10/04/2023
Inv 60513150
Line Item Date Line Item Description
09/14/2023 Full refund of rec class due to low enrollment 144.00 AP-Check Detail (9/27/2023 - 8:54 AM) Page 15
7 - 39
Check Number Check Date Amount
Inv 60513150 Total 144.00
Inv 60513314
Line Item Date Line Item Description
09/14/2023 Full refund of rec class due to low enrollment 144.00 Inv 60513314 Total 144.00
317547 Total: 288.00
HOGMEN - Menchaca, Danielle Total: 288.00
HOMCOMMU - Hom, Reagan
317536 10/04/2023
Inv 090823
Line Item Date Line Item Description
09/08/2023 Pushbumper and side bumper install unit #198 2,806.94 Inv 090823 Total 2,806.94
317536 Total: 2,806.94
HOMCOMMU - Hom, Reagan Total: 2,806.94
HPRHOG - Hogenesch, Harper
317535 10/04/2023
Inv 60514481
Line Item Date Line Item Description
09/14/2023 Full refund of rec class due to low enrollment. 144.00 Inv 60514481 Total 144.00
317535 Total: 144.00
HPRHOG - Hogenesch, Harper Total: 144.00
HRAS6201 - Harris & Associates, Inc.
317534 10/04/2023
Inv 50837
Line Item Date Line Item Description
09/25/2023 LLMD Levy Services FY2021-22 425.00
Inv 50837 Total 425.00
Inv 59357
Line Item Date Line Item Description
09/11/2023 LLMD Levy Services FY2023-24 8,900.00
AP-Check Detail (9/27/2023 - 8:54 AM) Page 16
7 - 40
Check Number Check Date Amount
Inv 59357 Total 8,900.00
317534 Total: 9,325.00
HRAS6201 - Harris & Associates, Inc. Total: 9,325.00
INDCYASS - Independent Cities Association, Inc.
317539 10/04/2023
Inv 1309
Line Item Date Line Item Description
08/23/2023 City Membership July 1 - June 30th, Arminé Chaparyan 1,347.15 Inv 1309 Total 1,347.15
317539 Total: 1,347.15
INDCYASS - Independent Cities Association, Inc. Total: 1,347.15 ITCR2501 - Intercare Holdings Insurance Services
0 10/04/2023
Inv 76-010554
Line Item Date Line Item Description
08/31/2023 Indemnity Annual Per Claim Fee - August 2023 13,392.80 Inv 76-010554 Total 13,392.80
0 Total: 13,392.80
ITCR2501 - Intercare Holdings Insurance Services Total: 13,392.80 JNAINFTE - Infante, Juana
317540 10/04/2023
Inv 133646
Line Item Date Line Item Description
09/14/2023 Refundable deposit for the reservation of WMB. 561.00 Inv 133646 Total 561.00
317540 Total: 561.00
JNAINFTE - Infante, Juana Total: 561.00
JSAR4011 - Jack's Auto Repair
317541 10/04/2023
AP-Check Detail (9/27/2023 - 8:54 AM) Page 17
7 - 41
Check Number Check Date Amount
Inv 18331
Line Item Date Line Item Description
09/15/2023 Torque Strut replacement unit #1404 217.21
Inv 18331 Total 217.21
Inv 18556
Line Item Date Line Item Description
09/11/2023 New breaks & rotor (front/rear) for 78 66.00 Inv 18556 Total 66.00
Inv 18573
Line Item Date Line Item Description
09/05/2023 Routine 45 Day Inspection for DAR #78 66.00
Inv 18573 Total 66.00
Inv 18576
Line Item Date Line Item Description
09/11/2023 New breaks & rotor (front/rear) for 78; 45 day inspection for 79 794.12 Inv 18576 Total 794.12
317541 Total: 1,143.33
JSAR4011 - Jack's Auto Repair Total: 1,143.33
LLYLEE - Yee, Lily
317573 10/04/2023
Inv 60659412
Line Item Date Line Item Description
09/14/2023 Refund with admin fee applied. Patron not able to attend, 122.00 Inv 60659412 Total 122.00
317573 Total: 122.00
LLYLEE - Yee, Lily Total: 122.00
MER2145 - Merit Oil Company
317548 10/04/2023
Inv 797134
Line Item Date Line Item Description
08/29/2023 1800 Gallons of Unleaded Fuel 8,040.68
Inv 797134 Total 8,040.68
AP-Check Detail (9/27/2023 - 8:54 AM) Page 18
7 - 42
Check Number Check Date Amount
Inv 799851
Line Item Date Line Item Description
08/29/2023 711 Gallons of Diesel Fuel - PW Service Yard 3,817.88 Inv 799851 Total 3,817.88
317548 Total: 11,858.56
MER2145 - Merit Oil Company Total: 11,858.56
MIGINC - Moore Lacofano Goltsman, Inc.
0 10/04/2023
Inv 0082483
Line Item Date Line Item Description
08/25/2023 Zoning Code & Zoning Map Updates - 07/01/23-07/31/23 15,865.00 Inv 0082483 Total 15,865.00
0 Total: 15,865.00
MIGINC - Moore Lacofano Goltsman, Inc. Total: 15,865.00 MJRI2950 - Magic Jump Rentals, Inc.
317545 10/04/2023
Inv 378773
Line Item Date Line Item Description
09/14/2023 Halloween Spooktacular Inflatible Games 1,786.20 Inv 378773 Total 1,786.20
317545 Total: 1,786.20
MJRI2950 - Magic Jump Rentals, Inc. Total: 1,786.20
MNBL8170 - Crestline Software, LLC
0 10/04/2023
Inv INV3820
Line Item Date Line Item Description
09/10/2023 Lock Box (Aug 2023) 567.60
09/10/2023 Credit Card/Returns (Aug 2023) 1,128.92
Inv INV3820 Total 1,696.52
Inv INV3855
Line Item Date Line Item Description
09/10/2023 Printing and Postage (Aug 2023) 2,768.90
Inv INV3855 Total 2,768.90
AP-Check Detail (9/27/2023 - 8:54 AM) Page 19
7 - 43
Check Number Check Date Amount
0 Total: 4,465.42
MNBL8170 - Crestline Software, LLC Total: 4,465.42
NTLEMBLM - National Emblem
317550 10/04/2023
Inv 082423
Line Item Date Line Item Description
08/24/2023 Police Officer Patches 614.25
Inv 082423 Total 614.25
317550 Total: 614.25
NTLEMBLM - National Emblem Total: 614.25
PAS4012 - City of Pasadena
317523 10/04/2023
Inv 30022548
Line Item Date Line Item Description
09/05/2023 Services provided by Pasadena PD Foothill Air Support FY 23-24 36,301.00 Inv 30022548 Total 36,301.00
317523 Total: 36,301.00
PAS4012 - City of Pasadena Total: 36,301.00
PHOE4610 - Phoenix Group Information Systems
317554 10/04/2023
Inv 072023184
Line Item Date Line Item Description
08/30/2023 Citations processed for the month of July 2023 3,063.02 Inv 072023184 Total 3,063.02
317554 Total: 3,063.02
PHOE4610 - Phoenix Group Information Systems Total: 3,063.02 PHS4011 - Pasadena Humane Society
317553 10/04/2023
Inv SEP2023SoPas
Line Item Date Line Item Description
09/03/2023 Animal Care and Control Services - September 2023 14,890.61 AP-Check Detail (9/27/2023 - 8:54 AM) Page 20
7 - 44
Check Number Check Date Amount
Inv SEP2023SoPas Total 14,890.61
317553 Total: 14,890.61
PHS4011 - Pasadena Humane Society Total: 14,890.61
POS5265 - Post Alarm Systems
0 10/04/2023
Inv 1619412
Line Item Date Line Item Description
09/05/2023 Fire monitoring at WMB and Orange grove building for 10.23-10.31 54.33 09/05/2023 Fire monitoring at WMB and Orange grove building for 10.23-10.31 54.33 Inv 1619412 Total 108.66
0 Total: 108.66
POS5265 - Post Alarm Systems Total: 108.66
PRCFCA - Parks Coffee California
317551 10/04/2023
Inv 80016047
Line Item Date Line Item Description
09/06/2023 SC Coffee Supplies & Monthly Servicing - September 73.43 Inv 80016047 Total 73.43
317551 Total: 73.43
PRCFCA - Parks Coffee California Total: 73.43
PRKWOD - Parkwood Landscape Maintenance, Inc.
317552 10/04/2023
Inv 105745
Line Item Date Line Item Description
07/31/2023 Citywide Landscape Maint. Services - July 2023 5,431.84 07/31/2023 Citywide Landscape Maint. Services - July 2023 1,700.00 07/31/2023 Citywide Landscape Maint. Services - July 2023 43,512.38 07/31/2023 Citywide Landscape Maint. Services - July 2023 1,250.00 Inv 105745 Total 51,894.22
Inv 105919
Line Item Date Line Item Description
08/31/2023 Citywide Landscape Maint. Services - Aug 2023 1,250.00 08/31/2023 Citywide Landscape Maint. Services - Aug 2023 5,431.84 08/31/2023 Citywide Landscape Maint. Services - Aug 2023 43,512.38 AP-Check Detail (9/27/2023 - 8:54 AM) Page 21
7 - 45
Check Number Check Date Amount
08/31/2023 Citywide Landscape Maint. Services - Aug 2023 1,700.00 Inv 105919 Total 51,894.22
317552 Total: 103,788.44
PRKWOD - Parkwood Landscape Maintenance, Inc. Total: 103,788.44 RCLE4011 - Lee, Rachel
317543 10/04/2023
Inv 09/06-08/23
Line Item Date Line Item Description
09/13/2023 Women's Leadership In Le Training Reimbursement for PA Lee 2,128.41 Inv 09/06-08/23 Total 2,128.41
317543 Total: 2,128.41
RCLE4011 - Lee, Rachel Total: 2,128.41
RDRKDVS - Davis, Roderick
0 10/04/2023
Inv 9132023
Line Item Date Line Item Description
09/11/2023 DJ Entertainment for Healthy Aging Fair 499.00 Inv 9132023 Total 499.00
0 Total: 499.00
RDRKDVS - Davis, Roderick Total: 499.00
RGWA2980 - Rangwala, Kaizer
317556 10/04/2023
Inv 2304
Line Item Date
08/31/2023 14,100.00
Line Item Description
Consultant: Community Engagement, Urban Design & Planning Inv 2304 Total 14,100.00
317556 Total: 14,100.00
RGWA2980 - Rangwala, Kaizer Total: 14,100.00
SAMU4011 - Munoz, Samantha
317549 10/04/2023
AP-Check Detail (9/27/2023 - 8:54 AM) Page 22
7 - 46
Check Number Check Date Amount
Inv 09/06-08/23
Line Item Date
09/13/2023 2,121.97
Line Item Description
Women's Leadership Training Reimbursement for PA Munoz
Inv 09/06-08/23 Total 2,121.97
317549 Total: 2,121.97
SAMU4011 - Munoz, Samantha Total: 2,121.97
SAXE2013 - Saxe-Clifford PH.D, Susan
317558 10/04/2023
Inv 23-0907-10
Line Item Date Line Item Description
09/07/2023 Psychological evaluation for CCW applicants 1,800.00 Inv 23-0907-10 Total 1,800.00
Inv 23-0911-4
Line Item Date Line Item Description
09/11/2023 Psychological evaluation for CCW applicants 450.00 Inv 23-0911-4 Total 450.00
Inv 23-0911-5
Line Item Date Line Item Description
09/13/2023 Psychological Evaluation for Police Clerk II Applicant Brittin 450.00 Inv 23-0911-5 Total 450.00
317558 Total: 2,700.00
SAXE2013 - Saxe-Clifford PH.D, Susan Total: 2,700.00
SDSI0107 - SDS Security Design Systems
317559 10/04/2023
Inv 242692
Line Item Date Line Item Description
09/01/2023 Security System Services October 2023 65.18
Inv 242692 Total 65.18
Inv 242693
Line Item Date Line Item Description
09/01/2023 Security System Services October 2023 217.46 Inv 242693 Total 217.46
AP-Check Detail (9/27/2023 - 8:54 AM) Page 23
7 - 47
Check Number Check Date Amount
Inv 242694
Line Item Date Line Item Description
09/01/2023 Security System Services October 2023 113.00 Inv 242694 Total 113.00
Inv 242695
Line Item Date Line Item Description
09/01/2023 Security System Services October 2023 55.00
Inv 242695 Total 55.00
317559 Total: 450.64
SDSI0107 - SDS Security Design Systems Total: 450.64
SESA8264 - SESAC
317560 10/04/2023
Inv 747465
Line Item Date Line Item Description
09/05/2023 License fee past due 161.32
Inv 747465 Total 161.32
317560 Total: 161.32
SESA8264 - SESAC Total: 161.32
SHELBRWN - Brown, Shelby
317514 10/04/2023
Inv 60668839
Line Item Date Line Item Description
09/14/2023 Full refund of rec class due to low enrollment 185.00 Inv 60668839 Total 185.00
317514 Total: 185.00
SHELBRWN - Brown, Shelby Total: 185.00
SHYDIAZ - Diaz, Shaydya
317529 10/04/2023
Inv 60669666
Line Item Date Line Item Description
09/14/2023 Full refund of rec class due to low enrollment 185.00 Inv 60669666 Total 185.00
AP-Check Detail (9/27/2023 - 8:54 AM) Page 24
7 - 48
Check Number Check Date Amount
317529 Total: 185.00
SHYDIAZ - Diaz, Shaydya Total: 185.00
SPMN3010 - City of South Pasadena
317524 10/04/2023
Inv 19126-08302023
Line Item Date Line Item Description
09/14/2023 Water utility statement for Garfield park restrooms June-Aug'23 532.68 Inv 19126-08302023 Total 532.68
317524 Total: 532.68
SPMN3010 - City of South Pasadena Total: 532.68
SSW8031 - S & S Worldwide, Inc.
317557 10/04/2023
Inv IN101257527
Line Item Date Line Item Description
09/14/2023 Camp Med Supplies for School Year and Summer Camp 2,195.67 Inv IN101257527 Total 2,195.67
317557 Total: 2,195.67
SSW8031 - S & S Worldwide, Inc. Total: 2,195.67
STA5219 - Staples Business Advantage
0 10/04/2023
Inv 3546123140
Line Item Date Line Item Description
08/26/2023 Supplies for Employee Summer BBQ 08/30/23 258.21 Inv 3546123140 Total 258.21
Inv 3546217269
Line Item Date Line Item Description
08/28/2023 Community Development Office Supplies 344.33 Inv 3546217269 Total 344.33
Inv 3546217270
Line Item Date Line Item Description
09/01/2023 PD Office Supplies 78.23
AP-Check Detail (9/27/2023 - 8:54 AM) Page 25
7 - 49
Check Number Check Date Amount
Inv 3546217270 Total 78.23
Inv 3546726342
Line Item Date Line Item Description
09/01/2023 Office Supplies for Department 191.00
Inv 3546726342 Total 191.00
Inv 3546726343
Line Item Date Line Item Description
09/01/2023 PD Office Supplies 3.66
Inv 3546726343 Total 3.66
Inv 3546877691
Line Item Date Line Item Description
09/01/2023 Febreeze, pencil sharpener 29.71
Inv 3546877691 Total 29.71
Inv 3546877692
Line Item Date Line Item Description
09/02/2023 Office Supplies for Department 26.99
Inv 3546877692 Total 26.99
Inv 3546877693
Line Item Date Line Item Description
09/02/2023 Office Supplies for Department 60.84
Inv 3546877693 Total 60.84
Inv 3546900689
Line Item Date Line Item Description
09/03/2023 Office Supplies for Department 36.37
Inv 3546900689 Total 36.37
Inv 3546986206
Line Item Date Line Item Description
09/01/2023 HDMI cable 9.65
Inv 3546986206 Total 9.65
Inv 3546986207
Line Item Date Line Item Description
09/01/2023 HDMI cable 32.10
Inv 3546986207 Total 32.10
AP-Check Detail (9/27/2023 - 8:54 AM) Page 26
7 - 50
Check Number Check Date Amount
Inv 3547055887
Line Item Date Line Item Description
09/07/2023 Refreshments - Council Chambers 255.75
Inv 3547055887 Total 255.75
Inv 3547055888
Line Item Date Line Item Description
09/07/2023 Refreshment Plates - Chambers 93.70
Inv 3547055888 Total 93.70
Inv 3547055889
Line Item Date Line Item Description
09/06/2023 calendars, daily planners 135.89
Inv 3547055889 Total 135.89
Inv 3547126139
Line Item Date Line Item Description
09/06/2023 headphones 20.39
Inv 3547126139 Total 20.39
Inv 3547478511
Line Item Date Line Item Description
09/14/2023 PD Office Supplies 545.62
Inv 3547478511 Total 545.62
Inv 3547479512
Line Item Date Line Item Description
09/14/2023 PD Office Supplies 107.98
Inv 3547479512 Total 107.98
Inv 3547584499
Line Item Date Line Item Description
09/15/2023 PD Office Supplies 187.72
Inv 3547584499 Total 187.72
Inv 3547584500
Line Item Date Line Item Description
09/15/2023 PD Office Supplies 51.02
Inv 3547584500 Total 51.02
Inv 7903330737
Line Item Date Line Item Description
09/14/2023 Rec office supplies. 122.80
AP-Check Detail (9/27/2023 - 8:54 AM) Page 27
7 - 51
Check Number Check Date Amount
09/14/2023 Camp med supplies 124.49
Inv 7903330737 Total 247.29
0 Total: 2,716.45
STA5219 - Staples Business Advantage Total: 2,716.45
STSM1020 - Studio Spectrum, Inc.
0 10/04/2023
Inv 192507
Line Item Date Line Item Description
09/01/2023 Video Production and Streaming Services - August 2023 6,940.00 Inv 192507 Total 6,940.00
Inv 192509
Line Item Date Line Item Description
09/12/2023 Council Chambers Power Amplifier Replacement 550.15 Inv 192509 Total 550.15
0 Total: 7,490.15
STSM1020 - Studio Spectrum, Inc. Total: 7,490.15
SUVA8022 - Sunset Vans Inc.
317563 10/04/2023
Inv 25688
Line Item Date Line Item Description
09/06/2023 60-day Ramp Inspection and Wheelchair Repairs for 80 & 81. 90.00 Inv 25688 Total 90.00
Inv 25689
Line Item Date Line Item Description
09/06/2023 60-day Ramp Inspection and Wheelchair Repairs for 80 & 81. 150.00 Inv 25689 Total 150.00
317563 Total: 240.00
SUVA8022 - Sunset Vans Inc. Total: 240.00
THES8267 - Siegel, Theodore
317561 10/04/2023
AP-Check Detail (9/27/2023 - 8:54 AM) Page 28
7 - 52
Check Number Check Date Amount
Inv 1092023
Line Item Date Line Item Description
09/12/2023 October-The Natural-presentation and screening 150.00 Inv 1092023 Total 150.00
317561 Total: 150.00
THES8267 - Siegel, Theodore Total: 150.00
TIM4011 - Charter Communications
0 10/04/2023
Inv 0029763082723
Line Item Date Line Item Description
08/27/2023 AN 8448208990029763 Service for 8/16/23 - 9/15/23 326.38 Inv 0029763082723 Total 326.38
Inv 0052005082623
Line Item Date Line Item Description
08/26/2023 AN 8448208990052005 Service for 8/11/23 - 9/10/23 3,290.27 Inv 0052005082623 Total 3,290.27
Inv 0070193090123
Line Item Date Line Item Description
09/01/2023 AN 8448300080070193 660 Stoney Dr. Service 9/01/23 - 9/30/23 83.95 Inv 0070193090123 Total 83.95
Inv 0251967082223
Line Item Date Line Item Description
08/22/2023 AN 8448300080251967 Service for 8/22/23 - 9/21/23 254.11 Inv 0251967082223 Total 254.11
Inv 0355990080223
Line Item Date Line Item Description
08/02/2023 AN 844830080355990 Service for 8/02/23 - 9/01/23 436.21 Inv 0355990080223 Total 436.21
Inv 0355990090223
Line Item Date Line Item Description
09/02/2023 AN 844830080355990 Service for 9/02/23 - 10/01/23 436.21 Inv 0355990090223 Total 436.21
0 Total: 4,827.13
AP-Check Detail (9/27/2023 - 8:54 AM) Page 29
7 - 53
Check Number Check Date Amount
TIM4011 - Charter Communications Total: 4,827.13
TIRSOL - Solorzano, Tiara
317562 10/04/2023
Inv 08/30/2023
Line Item Date Line Item Description
08/30/2023 Supplies for Employee Summer BBQ 8/30/2023 132.18 Inv 08/30/2023 Total 132.18
317562 Total: 132.18
TIRSOL - Solorzano, Tiara Total: 132.18
TMOB4010 - T-Mobile
317566 10/04/2023
Inv 988212311
Line Item Date Line Item Description
08/22/2023 AN 988212311 Service for 07/21/2023 - 8/20/2023 79.30 Inv 988212311 Total 79.30
317566 Total: 79.30
TMOB4010 - T-Mobile Total: 79.30
TRUPINT - TruePoint Solutions, LLC
317567 10/04/2023
Inv 23-959
Line Item Date Line Item Description
09/06/2023 TruePoint Accela Implementation Services - August 2023 6,315.00 Inv 23-959 Total 6,315.00
317567 Total: 6,315.00
TRUPINT - TruePoint Solutions, LLC Total: 6,315.00
UCL6115 - UCLA Cashering Department
317568 10/04/2023
Inv 3013-624
Line Item Date Line Item Description
09/01/2023 September 2023 Continuing Education for Fire Department 2,281.47 Inv 3013-624 Total 2,281.47
AP-Check Detail (9/27/2023 - 8:54 AM) Page 30
7 - 54
Check Number Check Date Amount
317568 Total: 2,281.47
UCL6115 - UCLA Cashering Department Total: 2,281.47
ULIN8021 - Uline, Inc.
0 10/04/2023
Inv 167913664
Line Item Date Line Item Description
09/12/2023 Senior Center-supplies 196.91
Inv 167913664 Total 196.91
0 Total: 196.91
ULIN8021 - Uline, Inc. Total: 196.91
UPP7789 - Upper San Gabriel Valley MWD
317569 10/04/2023
Inv SoPas-09.12.23
Line Item Date Line Item Description
09/12/2023 Co-funding for MWD water conservation rebates for SP customers 13,932.00 Inv SoPas-09.12.23 Total 13,932.00
317569 Total: 13,932.00
UPP7789 - Upper San Gabriel Valley MWD Total: 13,932.00 UQMS8010 - Unique Management Services, Inc.
0 10/04/2023
Inv 6116559
Line Item Date Line Item Description
09/01/2023 Library Agency Recovery Services - FY2023-2024 116.50 Inv 6116559 Total 116.50
0 Total: 116.50
UQMS8010 - Unique Management Services, Inc. Total: 116.50 URBP8035 - The Urban Pet
317565 10/04/2023
Inv 220001225274
Line Item Date Line Item Description
09/07/2023 Dog food for K9 "Zaggy". 159.98
AP-Check Detail (9/27/2023 - 8:54 AM) Page 31
7 - 55
Check Number Check Date Amount
Inv 220001225274 Total 159.98
317565 Total: 159.98
URBP8035 - The Urban Pet Total: 159.98
VANARRLL - Arellano, Vanessa
317508 10/04/2023
Inv 60722879
Line Item Date Line Item Description
09/14/2023 Refund with admin fee. morning renter did not vacate. 119.00 Inv 60722879 Total 119.00
317508 Total: 119.00
VANARRLL - Arellano, Vanessa Total: 119.00
VERW6711 - Verizon Wireless
317570 10/04/2023
Inv 9942271800
Line Item Date Line Item Description
08/17/2023 AN 842311063-00002 Service for 7/18/23 - 8/17/2023 769.14 Inv 9942271800 Total 769.14
Inv 9942970284
Line Item Date Line Item Description
08/26/2023 AN 270619951-00004 Service for 7/27/23 - 8/26/2023 492.16 Inv 9942970284 Total 492.16
Inv 9943340944
Line Item Date Line Item Description
09/01/2023 AN 542443342-00001 Service for 8/2/23 - 9/1/2023 52.28 Inv 9943340944 Total 52.28
Inv 9943360663
Line Item Date Line Item Description
09/01/2023 AN 642443919-00001 Service for 8/2/23 - 9/1/2023 1,094.28 Inv 9943360663 Total 1,094.28
317570 Total: 2,407.86
VERW6711 - Verizon Wireless Total: 2,407.86
AP-Check Detail (9/27/2023 - 8:54 AM) Page 32
7 - 56
Check Number Check Date Amount
VUL6601 - Vulcan Materials Company
0 10/04/2023
Inv 73718119
Line Item Date Line Item Description
07/24/2023 Asphalt for Roadway Repairs 2,389.78
Inv 73718119 Total 2,389.78
Inv 73718120
Line Item Date Line Item Description
07/24/2023 Materials for Sidewalk/Roadway Repairs 1,323.00 Inv 73718120 Total 1,323.00
0 Total: 3,712.78
VUL6601 - Vulcan Materials Company Total: 3,712.78
WES4152 - West Coast Arborists, Inc.
0 10/04/2023
Inv 204408
Line Item Date Line Item Description
08/31/2023 Citywide Urban Forestry Services - 23-24 Arborist Services 1,870.00 Inv 204408 Total 1,870.00
Inv 204409
Line Item Date Line Item Description
08/31/2023 Citywide Urban Forestry Services - 23-24 removals/plantings 2,160.00 Inv 204409 Total 2,160.00
Inv 204410
Line Item Date Line Item Description
08/31/2023 Citywide Urban Forestry Services 450.00
08/31/2023 Citywide Urban Forestry Services - 25,325.00 08/31/2023 Citywide Urban Forestry Services 3,185.00
Inv 204410 Total 28,960.00
0 Total: 32,990.00
WES4152 - West Coast Arborists, Inc. Total: 32,990.00
YTI1023 - Y Tire Performance LLC
317572 10/04/2023
Inv 36393
Line Item Date Line Item Description
AP-Check Detail (9/27/2023 - 8:54 AM) Page 33
7 - 57
Check Number Check Date Amount
09/15/2023 PD tire replacement unit #1201 588.44
Inv 36393 Total 588.44
317572 Total: 588.44
YTI1023 - Y Tire Performance LLC Total: 588.44
ZOLL8021 - Zoll Medical Corporation
0 10/04/2023
Inv 90078052
Line Item Date Line Item Description
08/09/2023 Preventive Maintenance Only, 1 YEAR (7/1/23 - 6/30/24) 310.00 Inv 90078052 Total 310.00
0 Total: 310.00
ZOLL8021 - Zoll Medical Corporation Total: 310.00
Total: 491,755.14
AP-Check Detail (9/27/2023 - 8:54 AM) Page 34
7 - 58
ATTACHMENT 4
Online Payments
7 - 59
THIS PAGE
INTENTIONALLY
LEFT BLANK
7 - 60
Date Vendor Amount Description
9/14/2023 So Cal Edison $19,022.26 Online Payment for Electric Accounts.
9/18/2023 So Cal Edison $22,590.34 Online Payment for Electric Account # 3859.
Total: $41,612.60
Online Payment Log
7 - 61
City of
SOUTH PASADENA
THIS PAGE
INTENTIONALLY
LEFT BLANK
7 - 62
ATTACHMENT 5
Payroll Summary
7 - 63
THIS PAGE
INTENTIONALLY
LEFT BLANK
7 - 64
Payroll
Payroll Summary Report
Payroll Date: 9/15/2023 Regular
Checks $ 1,343.05
Direct Deposits $ 540,314.18
IRS Payments $ 109,231.51
EDD - State of CA $ 35,199.52
PERS Pension $ 144,152.31
Deferred Comp $ 27,141.53
PERS Health $ -
Subtotal: $ 857,382.10
Grand Total: $ 857,382.10
7 - 65
THIS PAGE
INTENTIONALLY
LEFT BLANK
7 - 66
City Council
Agenda Report ITEM NO. ___
DATE: October 4, 2023
FROM: Arminé Chaparyan, City Manager
PREPARED BY: Cathy Billings, Library Director
SUBJECT: Consideration of Adoption of a Resolution Approving the Library Special Tax Annual Report and Authorizing the
Collection of the Tax for Fiscal Year 2023-2024
Recommendation
It is recommended that the City Council consider adoption of a resolution approving the Library Special Tax Annual Report and authorizing the collection of the Tax by the County of Los Angeles at the Fiscal Year 2023-2024 rates.
Executive Summary
Each year, the City’s consultant prepares an Annual Report and the tax levy listing for the Library Special Tax (“Tax”). They submit the levy list to the County of Los Angeles Department of Auditor-Controller, which collects the taxes on the City’s behalf. The annual report presents the Tax rates for the new Fiscal Year, and the total amount of the levy, which in Fiscal Year 2023-2024 is $407,369.22, an increase of approximately $10,500.00 over last year.
Background
On June 7, 1994, South Pasadena voters established the City of South Pasadena’s Library Special Tax. The Tax was renewed by voters in 1999, 2005, 2009, and in 2015, when an annual Consumer Price Index-based increase to the Tax rates was also approved. On November 8, 2022, voters again extended the Tax, maintaining the annual CPI-based increase, and approving the Tax to be levied annually until terminated by a majority vote of the electorate in South Pasadena.
The Library Special Tax rates for property owners are calculated each year by applying any annual increase of the June Los Angeles-Long Beach-Anaheim area All Urban Consumers Consumer Price Index (CPI-U) to the prior year’s rates, beginning with the initial base Tax amounts assessed in Fiscal Year 2016-2017. These rates ranged from $16.00 to $128.00, depending on the property’s buildable square footage (single family residential), the size of the parcel (non-residential), or number of units (multi-family residential).
{x
U
8 8 - 1
Library Special Tax Annual Report and Resolution
October 4, 2023
Collection of the Special Tax is contingent upon the City adopting an operating budget for the Library Department that meets or exceeds the minimum “Required Amount” set by Section 2.89-5(b)(1) of the South Pasadena Municipal Code (SPMC). The Required Amount must be adequate to provide for all the elements of a “foundation program” of library services, as defined by the Education Code Section 18015. The Required Amount is calculated each year by applying any annual increase of the June CPI-U to the prior year’s Required Amount, beginning with an initial base Required Amount in Fiscal Year 1994-1995 of $760,529.00.
Analysis
The City engaged NBS Government Finance Group to calculate the Fiscal Year 2023- 2024 Special Tax rates, prepare and submit the tax levy listing to the County, and prepare an Annual Report (attached as Exhibit “A”). Below is a summary of the Special Tax.
Fiscal Year 2023-2024 Special Tax Fact Summary
CPI-U
• The June 2023 CPI-U number was released in July 2023 by the United States Department of Labor, Bureau of Labor Statistics. The number (322.055), represents an increase of 2.54% over and above the prior year’s CPI-U.
Levy and Revenue
• The total levy amount is $407,369.22, which is approximately $10,500.00 over the prior Fiscal Year levy. The City’s Budget, adopted before the June CPI-U figure was released, projected Library Special Tax revenue of $375,149.00. Fiscal Year 2023-2024 revenue is likely to exceed the budgeted amount by approximately $30,000.00.
Tax Rates
• After applying the 2.54% CPI-U increase, the Tax rates range from $20.62 to $165.03, depending on type and/or size of property.
Required Amount
• The Required Amount that the Library Department’s FY 2023-2024 budget must meet or exceed is $1,582,249.14. The City’s Adopted Budget allocates $2,211,234.00 for the Library, which exceeds the Required Amount by more than $600,000.00.
Fiscal Impact
The Library Special Tax revenue collected in Fiscal Year 2023-2024 will provide approximately 18% of the Library’s budget.
8 - 2
Library Special Tax Annual Report and Resolution
October 4, 2023
Key Performance Indicators and Strategic Plan
This item is in line with the City 2021-2026 Strategic Plan goal to Develop and Implement Strong Fiscal Policies to Ensure a Resilient Financial Future.
Commission Review and Recommendation
Information about Library Special Tax administration for Fiscal Year 2023-2024 was shared with the Library Board of Trustees at a regular meeting on July 13, 2023. This was a discussion item only, and no action was recommended or taken.
Attachment:
1. Resolution Approving the Library Special Tax Annual Report and Authorizing the Collection of the Tax at the Fiscal Year 2023-2024 rates. a. Exhibit “A”: Library Special Tax Annual Report (“City of South Pasadena Fiscal Year 2023/24 Final Levy Summary Report for Library Special Tax”). 8 - 3
THIS PAGE
INTENTIONALLY
LEFT BLANK
8 - 4
ATTACHMENT
Resolution approving the Library Special Tax
Annual Report and authorizing the collection of
the Tax at Fiscal Year 2023-2024 rates and
Exhibit A
8 - 5
THIS PAGE
INTENTIONALLY
LEFT BLANK
8 - 6
CITY OF SOUTH PASADENA
RESOLUTION NO. _____
A RESOLUTION OF THE CITY COUNCIL OF THE
CITY OF SOUTH PASADENA, CALIFORNIA,
APPROVING THE ANNUAL LIBRARY SPECIAL
TAX REPORT AND AUTHORIZING THE
COLLECTION OF THE TAX AT THE FISCAL YEAR
2023-2024 RATES.
WHEREAS, on November 8, 2022, the voters of the City of South Pasadena approved the extension of the Library Special Tax to be levied annually until terminated by a majority vote of the electorate in South Pasadena at a municipal election; and
WHEREAS, that approval also extends Chapter 2, Article VI of the South Pasadena Municipal Code (SPMC) which established procedures for determining the rate and method of apportionment of the Library Special Tax, the maximum rate to be levied, and enabling the collection of such tax; and WHEREAS, the City Council has caused to be prepared by a government finance consultant an Annual Report entitled “City of South Pasadena Fiscal Year 2023/24 Final Levy Summary Report for Library Special Tax”, which is presented to the City Council and attached hereto as Exhibit “A”; and WHEREAS, the City Council has budgeted and appropriated the required amount to provide all the elements of a foundation program of library services consistent with the California Education Code Section 18015.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF SOUTH
PASADENA, CALIFORNIA, DOES RESOLVE, DECLARE, DETERMINE AND ORDER AS FOLLOWS:
SECTION 1. The City Council has duly considered the Library Special Tax Annual Report, attached hereto as Exhibit “A” and incorporated herein for reference, and hereby approves said report as filed.
SECTION 2. The City Council has adopted the Budget for Fiscal Year 2023-2024 which provides for a total Library Budget in the amount of $2,211,234.00.
8 - 7
Resolution No. ____
SECTION 3. The City Council hereby establishes the tax rates as set forth in the Annual Report for the Fiscal Year commencing July 1, 2023 and ending June 30, 2024.
SECTION 4. The City Council hereby resolves that proceeds from any funds collected from the Library Special Tax shall be expended only for library services in accordance with SPMC Section 2.89-4.
SECTION 5. The City Council hereby declares that the Library Special Tax shall be collected in the same manner and subject to the same penalties as other charges and taxes collected on behalf of the City by the County of Los Angeles.
SECTION 6. The City Clerk of the City of South Pasadena shall certify to the passage and adoption of this resolution and its approval by the City Council and shall cause the same to be listed in the records of the City.
PASSED, APPROVED AND ADOPTED ON this 4th day of October 2023.
John Primuth, Mayor
ATTEST: APPROVED AS TO FORM:
Mark Perez Roxanne Diaz, City Attorney
Deputy City Clerk
8 - 8
Resolution No. ____
EXHIBIT A
Library Special Tax Annual Report
8 - 9
THIS PAGE
INTENTIONALLY
LEFT BLANK
8 - 10
nbsgov.com
Prepared by:
Corporate Headquarters
32605 Temecula Parkway, Suite 100
Temecula, CA 92592
Toll free: 800.676.7516
Fiscal Year 2023/24 Final Levy Summary Report For:
Library Special Tax
August 2023
Exhibit "A"
8 - 11
CITY OF SOUTH PASADENA
helping communities
fund tomorrow
City of South Pasadena
Fiscal Year 2023/24 Final Levy Summary Report – Library Special Tax 1 FISCAL YEAR 2023/24 LEVY SUMMARY
The City of South Pasadena (the “City”) first levied the City of South Pasadena Library Special Tax (the “Special Tax”) after it was approved by registered voters on June 7, 1994. The Special Tax was renewed by voters again in 1999, 2005, 2009, and 2015. Most recently, on November 8, 2022, voters renewed the Special Tax, to be levied annually until terminated by majority vote of the South Pasadena electorate at a municipal election.
The purpose of the Special Tax is to provide funds to the City to pay for maintenance and operation costs of the South Pasadena Public Library.
The following table provides a summary of the Fiscal Year 2023/24 Special Tax levy, prepared in accordance with the Special Tax formula and updated based upon the records of the Los Angeles County Assessor.
Special Tax Category
Parcel/Unit
Count (1)
Special Tax
Rate Basis
Special Tax
Rate (2)
FY 2023/24
Total Levy (3)
Single-Family Residential
and Condominiums
<= 2,000 sf Residence 3,331 per Dwelling Unit $41.25 $137,370.44 2,001 sf <= 4,000 sf Residence 1,968 per Dwelling Unit 61.88 121,779.84 > 4,000 sf Residence 201 per Dwelling Unit 82.51 16,582.50 Multi-Family Residential 5,418 per Dwelling Unit 20.62 111,754.76 Non-Residential
<= ¼ acre lot 157 per Parcel 41.25 6,474.68
> ¼ <= ½ acre lot 79 per Parcel 82.51 6,517.50
> ½ <= ¾ acre lot 17 per Parcel 123.77 2,103.92
> ¾ acre lot 29 per Parcel 165.03 4,785.58
Totals: $407,369.22
(1) Unit counts are shown for residential categories and parcel counts are shown for non-residential categories. (2) Special Tax rates are escalated annually based upon the annual (June to June) change in the Consumer Price Index for All Urban Consumers (“CPI-U”) in the Los Angeles-Long Beach-Anaheim area. The Special Tax rates were increased by 2.54% in Fiscal Year 2023/24, based upon the annual change in CPI-U. (3) Includes installment rounding.
Properties subject to the Special Tax are levied based upon the Special Tax rates identified in the special tax formula, which are escalated annually based upon the change in the Consumer Price Index for All Urban Consumers (“CPI-U”) for the Los Angeles area as of June each year. The Fiscal Year 2023/24 Special Tax rates were increased by 2.54% based upon the change in CPI-U. 8 - 12
O NBs·
City of South Pasadena
Fiscal Year 2023/24 Final Levy Summary Report – Library Special Tax 2 The following table outlines the historical changes in the CPI-U for the Los Angeles area:
Fiscal Year June CPI-U Value
Annual CPI-U
Increase (1)
2016/17 249.789 N/A
2017/18 255.275 2.20%
2018/19 265.522 4.01%
2019/20 274.380 3.34%
2020/21 278.121 1.36%
2021/22 289.218 3.99%
2022/23 314.072 8.59%
2023/24 322.055 2.54%
(1) The CPI-U Increase, as displayed in this table, is a rounding of the actual CPIU Increase. The maximum Special Tax rates are calculated by using the actual CPI-U Increase, not the rounding of the actual CPI-U Increase.
NBS
Corina Chavez, Administrator
Amanda Welker, Project Manager
Tim Seufert, Client Services Director
8 - 13
O NBs·
City of South Pasadena
Fiscal Year 2023/24 Final Levy Summary Report – Library Special Tax 3 FISCAL YEAR 2023/24 FINAL BILLING DETAIL REPORT
The Fiscal Year 2023/24 Final Billing Detail Report is provided as a separate document. 8 - 14
O NBs·
City Council
Agenda Report ITEM NO. ____
DATE: October 4, 2023
FROM: Arminé Chaparyan, City Manager
PREPARED BY: Luis Frausto, Management Services Department Director SUBJECT: Consideration of Approval of the Second Amendment to the Professional Services Agreement with MV Cheng and
Associates, Inc., for Temporary Staffing Services
Recommendation
It is recommended that the City Council consider:
1. Approval of the Second Amendment to the Professional Services Agreement with MV Cheng and Associates, Inc., for temporary staffing services, extending the agreement to June 30, 2024; and
2. Authorize the City Manager, or designee, to execute the Second Amendment.
Executive Summary
The City’s Finance Department has been utilizing the services MV Cheng & Associates Inc., for several years as the City continues to rebuild its Finance Department due to staff vacancies. Due to the recent vacancy of the Finance Manager position, the department needs assistance in completing the Fiscal Year end accounting close and audit, while staff begins implementing a new budgeting software system. This item does not require an appropriation.
Background
MV Cheng & Associates, Inc. has provided temporary staffing for the Finance Department since July 2022 and staff has been instrumental in helping with Bank Reconciliations and general ledgers. The temporary staffing need in Finance is ongoing, and has been instrumental in the Department becoming current with monthly reconciliations, audit work, and mid-year Budget preparation. The continued employment of existing temporary staffing would enable the Department to:
• Wrap up the Annual Comprehensive Financial Report (ACFR) • Continue verifying Capital Assets
• Completing general accounting work
• Payroll improvements
On October 19, 2022, the City Council approved a Professional Services Agreement with MV Cheng and Associates, Inc. for temporary staffing services in an amount not to exceed {x
U
9 9 - 1
Second Amendment to MV Cheng & Associates Contract for Temporary Staffing October 4, 2023
$115,200, for the placement of an Interim Finance Director. The permanent Finance Director was filled in July 2023.
However, the Finance Manager accepted a position with another agency much closer to their home, leaving a critical position open during the fiscal year-end close process while the City’s audit is under way. In working with MV Cheng and in prioritizing major accounting and budgeting tasks that lie ahead for the Finance Department, the Finance Director proposes the following:
• Continuing the existing temporary staffing in Finance and their momentum and ongoing work and capacity building
• Hiring of a part-time Special Projects Analyst, Dino Balos, who brings 31 years of both private and municipal experience ranging from audit/consulting services to Interim Finance Director for the City of Palos Verdes Estates to Accounting, Audit Manager for the City of Burbank.
Analysis
The initial MV Cheng & Associates contract for Financial Consulting Services had a duration from October 24, 2022, through June 30, 2023, for a maximum amount of $115,200. The contract was then amended on January 18, 2023, to increase the contract amount to $344,000 and extend the agreement to August 31, 2023. To date, $279,938 has been expended from the contract, leaving $64,062 available to cover the part-time senior accountant through February 2023.
However, as services are currently being provided, an amendment is required for the continuation of services and extend the current agreement to June 30, 2024. This will also provide the ability for the City to make payment for such services. Section 4 of the original agreement states an extension shall be effective if authorized in advance by City in writing and incorporated in written amendments to this Agreement. The proposed amendment follows Section 4 of the original agreement.
Staff recommends the approval of the Second Amendment to extend the term to June 30, 2024, for continued and expanded temporary staffing services to tackle the priority areas listed above, as well as the hiring of a high-level Special Projects Senior Analyst, and an Interim Finance Manager.
Fiscal Impact
The proposed amendment does not seek to increase the contract amount and no additional appropriations are being requested at this time. There is $64,062 available in the contract at this time to fund services.
Attachments:
1. Proposed Second Amendment with MV Cheng & Associates
2. First Amendment with MV Cheng & Associates
3. Professional Services Agreement with MV Cheng & Associates 9 - 2
ATTACHMENT 1
Proposed Second Amendment with MC Cheng & Associates
9 - 3
THIS PAGE
INTENTIONALLY
LEFT BLANK
9 - 4
SECOND AMENDMENT TO
PROFESSIONAL SERVICES AGREEMENT WITH MV CHENG AND ASSOCIATES, INC.
FOR TEMPORARY CONSULTANT SERVICES
THIS SECOND AMENDMENT (“Amendment”) is made on this 4th day of October, 2023, by and between the CITY OF SOUTH PASADENA (“CITY”) and MV Cheng & Associates, Inc. (“CONSULTANT”).
RECITALS
WHEREAS, on July 12, 2022, the City entered an agreement with the Consultant MV Cheng & Associates, Inc., to provide Financial Consulting Services to the City of South Pasadena (City) for total maximum amount of $25,000; and WHEREAS, on Ocober 22, 2022, the City Council approved an Agreement in the amount not to exceed $115,200;
WHEREAS, on January 18, 2023, Amendment No. 1 was approved by the City Council to extend the termination date of the Agreement to August 31, 2023, in an amount not to exceed $199,400, bringing the aggregate total of Agreement and Amendments is a sum total of $344,000; and
WHEREAS, the CITY desires to execute an Amendment to extend the termination date to June 30, 2024.
NOW, THEREFORE, THE CITY AND THE CONTRACTOR AGREE AS FOLLOWS:
1. That Section 3.6 “Termination Date” is amended to June 30, 2024.
2. That all other terms, conditions, and provisions of the Agreement to the extent not modified by this Amendment, shall remain in full force and effect. 9 - 5
“City”
City of South Pasadena
By:________________________________
Signature
Printed: Arminé Chaparyan
Title: City Manager
Date:______________________
“Consultant”
MV Cheng & Associates, Inc.
By:______________________________
Signature
Printed:___________________________
Title:_____________________________
Date:______________________
Attest:
By:__________________________
Mark Perez
Deputy City Clerk
Date:________________________
Approved as to form:
By:___________________________
Roxanne M. Diaz
City Attorney
Date:________________________
9 - 6
ATTACHMENT 2
First Amendment with MV Cheng & Associates
9 - 7
THIS PAGE
INTENTIONALLY
LEFT BLANK
9 - 8
9 - 9
DocuSign Envelope ID: 70900BE4-3A77-47BO-8C6E-25AB45583513
AMENDMENT TO
PROFESSIONAL SERVICES
AGREEMENT FOR CONSUL TANT SERVICES
THIS AMENDMENT ("Amendment") is made on this 18th day of January 2023, by and between the CITY OF SOUTH PASADENA ("CITY") and MV Cheng & Associates, Inc. ("CONSUL TANT").
RECITALS
WHEREAS, on July 12, 2022, the City entered an agreement with the Consultant MV Cheng & Associates, Inc., to provide Financial Consulting Services to the City of South Pasadena (City) for total maximum amount of $25,000; and WHEREAS, the Payment for Services in the Agreement shall not exceed the Maximum Amount of the Agreement or Contract Termination Date, unless the City has given specific advance approval in writing; and
WHEREAS, the costs for Financial Consulting Services shall be amended to add an additional $199,400, for a total not-to-exceed amount of $344,000; and WHEREAS, it is recommended that the termination date be revised to August 31, 2023.
NOW, THEREFORE, THE CITY AND THE CONTRACTOR AGREE AS FOLLOWS:
1. That Section 3.4 "Maximum Amount" of the Agreement is amended to read as follows: the highest total compensation and costs payable to the Consultant by the City under this Agreement; The Maximum Amount under this Agreement is three hundred and fourty-four thousand dollars ($344,000).
2. That Section 3.6 "Termination Date" is amended to August 31, 2023.
3. That Exhibit 'A' - Approved Fee Schedule - be revised to reflect consultants shall be compensated at rates of $75 and $120 respectively, per hour.
4. That all other terms, conditions, and provisions of the Agreement to the extent not modified by this Amendment, shall remain in full force and effect.
9 - 10
DocuSlgn Envelope ID: 70900BE4-3A77-47BD-8C6E-25AB45583513 Printed: Armine Chaparyan
Title: City Manager
Date: J }l 0/ Z .3
Attest:
By: ~ DesireeJim ez,CM
Chief City Clerk
"Consultant"
MV Cheng ~§SilSiW,tes, Inc.
By:_ ....._l 4v_ .__..,_____ __ _
Signature
Printed: Misty V. Cheng
Title:PresidenU CFO
D t 1/18/ 2023 a e: _________ _
ATTACHMENT 3
PSA with MV Cheng & Associates
9 - 11
THIS PAGE
INTENTIONALLY
LEFT BLANK
9 - 12
9 - 13
PROFESSIONAL SERVICES AGREEMENT
FOR CONSULTANT SERVICES
City of South Pasadena, California
1. IDENTIFICATION
This PROFESSIONAL SERVICES AGREEMENT ("'Agreement") is entered into by and between the City of South Pasadena, a California municipal corporation ("'City"), and MV Cheng & Associates lnc.(··consultanf")
I 02 W 241h Street
Upland, CA 91784
2. RECITALS
2.1. City has determined that it requires the following professional services from a consultant: lnteri•r Finance Director. I
2.2. Consultant represents that it is fully qualified to perform such professional services by virtue of its experience and the training, education and expertise of its principals and employees. Consultant further represents that it is willing to accept responsibility for performing such services in accordance with the terms and conditions set forth in this Agreement. '
2.3. Consultant represents that it has no known relationships with third parties, City Council members, or employees of City which would (I) present a conflict of interest with the rendering of services under this Agreement under Government Code Section I 090, the Political Reform Act (Government Code Section 81000 el seq.), or other applicable law, (2) prevent Consultant from performing the terms of this Agreement, or (3) present a significant opportunity for the disclosure of confidential information.
NOW, THEREFORE, for and in consideration of the mutual covenants and conditions herein contained, City and Consultant agree as follows:
3. DEFINITIONS
3. 1. ·'Scope of Services": Consultant fill in the role as an interim finance director.
3.2. "Agreement Administrator": The Agreement Administrator for this project is Misty Cheng, President and CEO. The Agreement Administrator shall be the principal point of contact at the City for this project. All services under this Agreement shall be performed at the request of the Agreement Administrator. The Agreement Administrator will establish the timetable for completion of services and any interim milestones. City reserves the right to change this designation upon written notice to Consultant.
Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
Page I of 13
9 - 14
3.3. ''Approved Fee Schedule .. : Consultant's compensation rates are set forth in the fee schedule attached hereto as Exhibit A and incorporated herein by this reference. This fee schedule shall remain in effect for the duration of this Agreement unless modified in writing by mutual agreement of the parties.
3.4. ''Maximum Amount": The highest total compensation and costs payable to Consultant by City under this Agreement. The Maximum Amount under this Agreement is (OneHundred Fifteen Thousand and Two Hundred Doi lars ($1 15,200.00).
3.5. ·'Commencement Date": October 24, 2022 3.6. "Termination Date .. : June 30, 2023
4. TERM
The term of this Agreement shall commence at 12:00 a.m. on the Commencement Date and shall expire at } I :59 p.m. on the Termination Date unless extended by \'(ritten agreement of the parties or terminated earlier under Section 18 (' 'Termination'') below. c!:onsultant may request extensions of time to perform the services required hereunder. Such extensions shall be effective if authorized in advance by City in writing and incorporated in written amendments to this Agreement.
5. CONSULTANT'S DUTIES
5.1. Services. Consultant shall perform the following duties for the Finance Department:
Assistance with monthly rank reconciliation and other general ledger duties as assigned.
5.2. Coordination with City. In performing services under this Agreement, Consultant shall coordinate all contact with City through its Agreement Administrator.
5.3. Budgetary Notification. Consultant shall notify the Agreement Administrator, in writing, when fees and expenses incurred under this Agreement have reached eighty percent (80%) of the Maximum Amount. Consultant shall concurrently inform the Agreement Administrator, in writing, of Consultant's estimate of total expenditures required to complete its current assignments before proceeding, when the remaining work on s~ch assignments would exceed the Maximum Amount.
5.4. Business License. Consultant shall obtain and maintain in force a City business license for the duration of this Agreement.
5.5. Professional Standards. Consultant shall perform all work to the standards of Consultant's profession and in a manner reasonably satisfactory to City. Consultant shall keep itself fully informed of and in compliance with all local, state, and federal laws, rules, and regulations in any manner affecting the performance of this Agreement, including all Cal/OSHA requirements, the conflict of interest provisions of Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
9 - 15
Government Code § l090 and the Political Reform Act (Government Code § 81000 et seq.).
5.6. Avoid Conflicts. During the term of this Agreement, Consultant shall not perfonn any work for another person or entity for whom Consultant was not working at the Commencement Date if such work would present a conflict interfering with performance under this Agreement. However, City may consent in writing to Consultant's performance of such work.
5.7. Appropriate Personnel. Consultant has, or will secure at its own expense, all personnel required to perform the services identified in the Scope of Services. All such services shall be performed by Consultant or under its supervision, and all personnel engaged in the work shall be qualified to perform such services. MV Cheng & Associates Inc. shall be Consultant's project administrator and shall have direct responsibility for management of Consultant's performance under this Agreement. No change shall be made in Consultant's project administrator without City's prior written consent.
5.8. Substitution of Personnel. Any persons named in the proposal or Scope of Services constitutes a promise to the City that those persons will perform and coordinate their respective services under this Agreement. Should one or more of such personnel become unavailable, Consultant may substitute other personnel of at least equal competence upon written approval of City. If Ci~y and Consultant cannot agree as to the substitution of key personnel, City may terminate this Agreement for cause.
5.9. Permits and Approvals. Consultant shall obtain, at its sole cost and expense, all pennits and regulatory approvals necessary for Consultant's performance of this Agreement. This includes, but shall not be limited to, professional licenses, encroachment permits and building and safety permits and inspections.
5. I 0. Notification of Organizational Changes. Consultant shall notify the Agreement Administrator, in writing, of any change in name, ownership or control of Consultant's firm or of any subcontractor. Change ofownership or control of Consultant's finn may require an amendment to this Agreement.
5.11. Records. Consultant shall maintain any and all ledgers, books of account, invoices, vouchers, canceled checks, and other records or docun:ients evidencing or relating to charges for services or expenditures and disbursements charged to City under this Agreement for a minimum of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such documents shall be made available for inspection, audit, and/or copying at any time during regular business hours, upon oral or written request of City. In addition, pursuant to Government Code Section 8546.7, if the amount of public funds expended under this Agreement exceeds ten thousand dollars, all such documents and this Agreement shall be subject to the examination and audit of the State Auditor, at the request of City or Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
9 - 16
as part of any audit of City, for a period of three (3) years after final payment under this Agreement.
6. SUBCONTRACTING
6.1. 6.2.
6.3. 6.4.
General Prohibition. This Agreement covers professional services of a specific and unique nature. Except as otherwise provided herein, Consultant shall not assign or transfer its interest in this Agreement or subcontract any services to be performed without amending this Agreement.
Consultant Responsible. Consultant shall be responsible to City for all services to be performed under this Agreement.
Identification in Fee Schedule. All subcontractors shall be specifically listed and their billing rates identified in the Approved Fee Schedule, Exhibit A. Any changes must be approved by the Agreement Administrator in writing as an amendment to this Agreement.
Compensation for Subcontractors! City shall pay Consultant for work performed by its subcontractors, if any, only at Consultant's actual cost plus an approved mark-up as set forth in the Approved Fee Schedule, Exhibit A Consultant shall be liable and accountable for any and all payments, compensation, and federal and state taxes to all subcontractors performing services under this Agreement. City shall not be liable for any payment, compensation, or fede~al and state taxes for any subcontractors.
7. COMPENSATION
7.1. General. City agrees to compensate Consultant for the services provided under this Agreement, and Consultant agrees to accept payment in accordance with the Fee Schedule in full satisfaction for such services. Compensation shall be in the amount of $120 per hour not exceed the total Maximum Amount of $115,200.00 for this speci fie endeavor. Consultant shall not be reimbursed for any expenses unless provided for in this Agreement or authorized in writing by City in advance.
7.2. Invoices. Consultant shall submit to City an invoice, on a monthly basis or as otherwise agreed to by the Agreement Administrator, for services performed pursuant to this Agreement. Each invoice shall identify the Maximum Amount, the services rendered during the billing period, the amount due for the invoice, and the total amount previously invoiced. All labor charges shall be itemized by employee name and classification/position with the firm, the corresponding hourly rate, the hours worked, a description of each labor charge, and the total amount due for labor charges.
7.3. Taxes. City shall not withhold applicable taxes or other payroll deductions from payments made to Consultant except as otherwise required by law. Consultant shall be solely responsible for calculating, withholding, and paying all taxes.
Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
9 - 17
7.4. Disputes. The parties agree to meet and confer at mutually agreeable times to resolve any disputed amounts contained in an invoice submitted by Consultant.
7.5. Additional Work. Consultant shall not be reimbursed for any expenses incurred for work performed outside the Scope of Services unless prior written approval is given by the City through a fully executed written amendment. Consultant shall not undertake any such work without prior written approval of the City.
7.6. City Satisfaction as Precondition to Payment. Notwithstanding any other terms of this Agreement, no payments shall be made to Consultant until City is satisfied that the services are satisfactory.
7.7. Right to Withhold Payments. If Consultant fails to provide a deposit or promptly satisfy an indemnity obligation described in Section 11, City shall have the right to withhold payments tinder this Agreement to offset that amount.
8. PREVAILING WAGES
Consultant is aware of the requirements of California Labor Code Section I 720, et seq., and I 770, et seq., as well as California Code of Regulations, Title 8, Section 16000, et seq., (··Prevailing Wage Laws"), which require the payment of prevailing wage rntes and the performance of other requirements on certain "public works'· and "maintenance" projects. CoAsultant shall defend, indemnify, and hold the City, tis 1 elected officials, officers, employees, and agents free and harmless form any claim or liability arising out of any failure or alleged failure of Consultant to comply with the Prevailing Wage Laws.
9. OWNERSHIP OF WRITTEN PRODUCTS
All reports, documents or other written material (·'written products"' herein) developed by Consultant in the performance of this Agreement shall be and remain the property of City without restriction or limitation upon its use or dissemination by City except as provided by law. Consultant may take and retain copies of such written products as desired, but no such written products shall be the subject of a copyright application by Consultant.
10. RELATIONSHIP OF PARTIES
I 0.1. General. Consultant is, and shall at all times remain as to City, a wholly independent contractor.
I 0.2. No Agent Authority. Consultant shall have no power to incur any debt, obligation, or liability on behalf of City or otherwise to act on behalf of City as an agent. Neither City nor any of its agents shall have control over the conduct of Consultant or any of Consultant's employees, except as set forth in this Agreement. Consultant shall not Professional Services Agreement- Consultant Services
Approved For Use 11/15/16
9 - 18
represent that it is, or that any of its agents or employees are, in any manner employees of City.
I 0.3. Independent Contractor Status. Under no circumstances shall Consultant or its employees look to the City as an employer. Consultant shall not be entitled to any benefits. City makes no representation as to the effect of this independent contractor relationship on Consultant's previously earned California Public Employees Retirement System ('"CalPERS .. ) retirement benefits, if any, and Consultant specifically assumes the responsibility for making such a determination. Consultant shall be responsible for all reports and obligations including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation, and other applicable federal and state taxes.
I 0.4. Indemnification of CalPERS Determination. In the event that Consultant or any employee, agent, or subcontractor of Consultant providing services under this Agreement claims or is determined by a court of competent jurisdiction or Cal PERS to be eligible for enrollment in CalPERS as an employee of the City, Consultant shall indemnify. defqnd, and hold harmless City for the payment of any emp~oyee and/or employer contributions for Cal PERS benefits on behalf of Consultant or its employees, agents, or subcontractors, as wel I as for the payment of any penalties and interest on such contributions, which would otherwise be the responsibility of City.
I 0.5. Hiring of Consultant's associates and/or subcontractors 1 City agrees that ~ach of Consultant's associates and/or sub-contractors will only be able to obtain a direct contract or professional services agreement with the City, only after the expiration of the contract or professional services agreement with Consultant AND only after 2 years from the expiration date of the contract or professional services agreement with Consultant. City agrees to hire one of Consultanrs associates and/or sub-contractors as a full time, permanent, fully benefited employee of the City, only after City has performed a recruitment AND the associate and/or sub-contractor has billed 960 hours to the City. City agrees to hire one of Consultant's associates and/or sub-contractors as a part time, non-benefited employee on the City"s payroll only after the associate and/or sub-contractor has billed 960 hours to the City and the City pays a fee of 5% % of the associate and/or sub contractor's annualized wages based on the hourly rate charged, to Consultant. IF City employs Consultant's associates and/or subcontractors through another temporary service or staffing agency, City agrees to pay a fee of I 0% of the associate and/or sub contractor's annualized wages based on the hourly rate charged, to Consultant.
11. INDEMNIFICATION
11.1 Definitions. For purposes of this Section 11, ·'Consultant" shall include Consultant, its officers, employees, servants, agents, or subcontractors, or anyone directly or indirectly employed by either Consultant or its subcontractors, in the performance of this Agreement. ""City" shall include City, its officers, agents, employees and volunteers.
Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
9 - 19
11.2 Consultant to Indemnify City. To the fullest extent permitted by law, Consultant shall indemnify, hold harmless, and defend City from and against any and all claims, losses, costs or expenses for any personal injury or property damage arising out of or in connection with Consultant's alleged negligence, recklessness or willful misconduct or other wrongful acts, errors or omissions of Consultant or failure to comply with any provision in this Agreement.
11.3 Scope of Indemnity. Personal injury shall include injury or damage due to death or injury to any person, whether physical, emotional, and consequential or otherwise, Property damage shall include injury to any personal or real property. Consultant shall not be required to indemnify City for such loss or damage as is caused by the sole active negligence or willful misconduct of the City.
11.4 Attorney's Fees. Such costs and expenses shall include reasonable attorneys· fees for counsel of City's choice, expert fees and all other costs and fees of litigation.
Consultant shall not be entitled to any refund of attorneys' fees, defense costs or expenses in the event that it is adjudicated to have been non-negligent.
11.5 nJrcnse Deposit. The City may request a deposit for defenle costs from Consultant with respect to a claim. If the City requests a defense deposit, Consultant shall provide it within 15 days of the request.
11.6 Waiver of Statutory Immunity. The obligations of Consultant under this Section 11 ar~ not limited by the provisions of any workers' compen~ation act or similar act.
Consultant expressly waives its statutory immunity under such statutes or laws as to City.
11.7 Indemnification by Subcontractors. Consultant agrees to obtain executed indemnity agreements with provisions identical to those set forth here in this Section 11 from each and every subcontractor or any other person or entity involved in the performance of this Agreement on Consultant's behalf.
11.8 Insurance Not a Substitute. City does not waive any indemnity rights by accepting any insurance policy or certificate required pursuant to this Agreement. Consultant's indemnification obligations apply regardless of whether or not any insurance policies are determined to be applicable to the claim, demand, damage, liability, loss, cost or expense.
12. INSURANCE ·
City will not be requiring insurance as Consultant will primarily be working from personal site/offsite and assisting with electronic schedules over a short duration.
Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
9 - 20
13. MUTUAL COOPERATION
13.1. City Cooperation in Performance. City shall provide Consultant with all pertinent data, documents and other requested information as is reasonably available for the proper performance of Consultant's services under this Agreement.
13.2. Consultant Cooperation in Defense of Claims. If any claim or action is brought against City relating to Consultant's performance in connection with this Agreement, Consultant shall render any reasonable assistance that City may require in the defense of that claim or action.
14. NOTICES
Any notices, bills, invoices, or reports required by this Agreement shall be deemed received on: (i) the day of delivery if delivered by hand, facsimile or overnight courier service during Consultant"s and City's regular business hours; or (ii) on the third business day following deposit in the United States mail if delivered by mail, postage prepaid, to the addresses listed below (or to sufh other addresses as the parties may, from time to time, designate in writing).
If to City
Armine Chaparyan/City Manager
City of South Pasadena
1414 Mission Street
South Pasadena, CA 91030
Telephone: (626) 403-7212
Facsimile: (626) 403-7241
15. SURVIVING COVENANTS
lfto Consultant
MV Cheng & Associates
I 02 W 24111 Street
Upland, CA 91784
The parties agree that the covenants contained in paragraph 5.11 (Records), paragraph I 0.4 (Indemnification of Cal PERS Determination), Section 11 (Indemnity), paragraph
12.8 (Claims-Made Policies), paragraph 13.2 (Consultant Cooperation in Defense of Claims), and paragraph 18.1 (Confidentiality) of this Agreement shall survive the expiration or termination of this Agreement, subject to the provisions and limitations of this Agreement and all otherwise applicable statutes of limitations and repose.
16. TERMINATION
16.1 . City Termination. City may terminate this Agreement for any reason on five calendar days' written notice to Consultant. Consultant agrees to cease all work under this Agreement on or before the effective date of any notice of termination. All City data, Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
9 - 21
documents, objects, materials or other tangible things shall be returned to City upon the termination or expiration of this Agreement.
16.2. Consultant Termination. Consultant may terminate this Agreement for a material breach of this Agreement upon 30 days' notice.
16.3. Compensation Following Termination. Upon termination, Consultant shall be paid based on the work satisfactorily performed at the time of termination. In no event shall Consultant be entitled to receive more than the amount that would be paid to Consultant for the full performance of the services required by this Agreement. The City shall have the benefit of such work as may have been completed up to the time of such termination.
16.4. Remedies. City retains any and all available legal and equitable remedies for Consultant's breach of this Agreement.
17. INTERPRETATION OF AGREEMENT
17.1. Governing Law. This Agreement shall be governed and construed in accordance with the laws of the State of California.
17 .2. Integration of Exhibits. All documents referenced as exhibits in this Agreement are hereby incorporated into this Agreement. In the event of any material discrepancy between the express provisions of this Agreement and the provisions of any document incorporated herein by reference, the provisions of this Agreement shall prevail. This instrument contains the entire Agreement between City and Consultant with respect to the transactions contemplated herein. No other prior oral or written agreements are binding upon the parties. Amendments hereto or deviations here from shall be effective and binding only if made in writing and executed on by City and Consultant.
17.3. Headings. The headings and captions appearing at the commencement of the sections hereof, and in any paragraph thereof, are descriptive only and for convenience in reference to this Agreement. Should there be any conflict between such heading, and the section or paragraph thereof at the head of which it appears, the language of the section or paragraph shall control and govern in the construction of this Agreement.
17.4. Pronouns. Masculine or feminine pronouns shall be substituted for the neuter form and vice versa, and the plural shall be substituted for the singular form and vice versa, in any place or places herein in which the context requires such substitution(s).
17.5. Severability. If any term or provision of this Agreement or the application thereof to any person or circumstance shall, to any extent, be invalid or unenforceable, then such term or provision shall be amended to, and solely to the extent necessary to, cure such invalidity or unenforceability, and shall be enforceable in its amended form. In such event, the remainder of this Agreement, or the application of such term or provision to persons or circumstances other than those as to which it is held invalid or Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
9 - 22
unenforceable, shall not be affected, and each term and provision of this Agreement shall be valid and be enforced to the fullest extent permitted by law.
17.6. No Presumption Against Drafter. Each party had an opportunity to consult with an attorney in reviewing and drafting this agreement. Any uncertainty or ambiguity shall not be construed for or against any party based on attribution of drafting to any party.
18. GENERAL PROVISIONS
18.1 . Confidentiality. All data, documents, discussion, or other information developed or received by Consultant for performance of this Agreement are deemed confidential and Consultant shall not disclose it without prior ,vritten consent by City. City shall grant such consent if disclosure is legally required. All City data shall be returned to City upon the termination or expiration of this Agreement.
18.2. Conflicts of Interest. Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Consultant, to solicit fr secure this Agreement. Further, Consultant warrants thaf it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. Consultant further agrees to file, or shall cause its employees or subcontractor to file, a Statement of Economic Interest with the City's Filing Officer if required under state law in the performance of the services. For breach or viola!ion of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer, or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom.
18.3. Non-assignment. Consultant shall not delegate. transfer, subcontract or assign its duties or rights hereunder, either in whole or in part, without City's prior written consent, and any attempt to do so shall be void and of no effect. City shall not be obligated or liable Lmder this Agreement to any party other than Consultant.
18.4. Binding on Successors. This Agreement shall be binding on the successors and assigns of the parties.
18.5. No Third-Party Beneficiaries. Except as expressly stated herein, there is no intended third-party beneficiary of any right or obligation assumed by the parties.
18.6. Time of the Essence. Time is of the essence for each and every provision of this Agreement.
18.7. Non-Discrimination. Consultant shall not discriminate against any employee or applicant for employment because of race, sex (including pregnancy, childbirth, or related medical condition), creed, national origin, color, disability as defined by law, Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
9 - 23
disabled veteran status, Vietnam veteran status, religion, age (40 and above), medical condition (cancer-related), marital status, ancestry, or sexual orientation. Employment actions to which this provision applies shall include, but not be limited to, the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising: layoff or termination; rates of pay or other fonns of compensation; or in terms, conditions or privileges of employment, and selection for training. Consultant agrees to post in conspicuous places, available to employees and applicants for employment, the provisions of this nondiscrimination clause.
18.8. Waiver. No provision, covenant, or condition of this Agreement shall be deemed to have been waived by City or Consultant unless in writing signed by one authorized to bind the party asserted to have consented to the waiver. The waiver by City or Consultant of any breach of any provision, covenant, or condition of this Agreement shall not be deemed to be a waiver of any subsequent breach of the same or any other provision, covenant, or condition.
18.9. Excused Failure to Perform. Consultant shall not be liable for any failure to perform if ConsL!ltant presents acceptable evidence, in City's sole judgm~nt that such failure was due to causes beyond the control and without the fault or negligence of Consultant.
18.10. Remedies Non-Exclusive. Each right, power and remedy provided for herein or now or hereafter existing at law, in equity, by statute, or otherwise shall be cumulative and shall be in addition to every other right, power, or remedy provide.d for herein or now or heretifter existing at law, in equity, by statute, or otherwise. The exercise, the commencement of the exercise, or the forbearance from the exercise by any party of any one or more of such rights, powers or remedies shall not preclude the simultaneous or later exercise by such party of any or all of such other rights, powers or remedies.
18.11. Attorneys' Fees. If legal action shall be necessary to enforce any term, covenant or condition contained in this Agreement, the prevailing party shall be entitled to an award of reasonable attorneys' fees and costs expended in the action.
18.12. Venue. The venue for any litigation shall be Los Angeles County, California and Consultant hereby consents to jurisdiction in Los Angeles County for purposes of resolving any dispute or enforcing any obligation arising under this Agreement.
Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
9 - 24
TO EFFECTUATE THIS AGREEMENTt the parties have caused their duly authorized representatives to execute this Agreement on the dates set forth below. "City"
City of
Printed: Armine Chaparyan
Title: City Manager
Date: l O, ,~ f 1 V
Approved as to form:
Desiree Jimenez, CMC, Chief City Clerk
Date: \0(19'~
"Consultant"
MV Cheng & Associates Inc.
~l{ By: Signature
Printed: fl,.s7y V C.t1E'M,-
Date: / o - I 7-1, 1,,,-
Professional Services Agreement - Consultant Services
Approved For Use 11/15/16; Mod. 10/13/2022
~.rrn,! I 11k1111\I II fJoynmcnl rm•p~r,, n•m~.2ll•-P2 vi 9 - 25
EXHIBIT .. A'.
APPROVED FEE SCHEDULE
Consultant shall be compensated at a rate of $120 per hour with a total contract not to exceed $115,200.00 (One-Hundred Fifteen Thousand and Two Hundred Dollars even).
Professional Services Agreement - Consultant Services
Approved For Use 11/15/16
THIS PAGE
INTENTIONALLY
LEFT BLANK
9 - 26
10 10 - 1
DATE: FROM:
City Council
Agenda Report
October 4, 2023
Armine Chaparyan, City Manager
PREPARED BY: Luis Frausto, Management Services Director ITEM NO.
SUBJECT: Consideration of Adoption of a Resolution Approving a Purchase Order with CDW Government, in the Amount Not-ToExceed of $135,000 for the Purchase of Network Hardware Equipment, Utilizing the Sourcewell and PEPPM Cooperative Purchasing Programs
Recommendation
It is recommended that the City Council consider:
1. Adopting a resolution approving a purchase order with CDW Government, in the amount not to exceed $135,000, for the purchase of network hardware equipment;
2. Approve the use of the Sourcewell and PEPPM cooperative purchasing programs for the procurement pursuant to Section 2-99-29(19) and the City's Purchasing Policy; and
3. Authorize the City Manager, or designee, to effectuate the purchase.
Executive Summary
In the Fiscal Year 2023-2024 (FY 2024) budget, the City Council has approved funding for acquiring network hardware equipment and executing the Information Technology (IT) master plan. The Council is now requested to consider approving a purchase order amounting to $135,000 with CDW Government, utilizing the Sourcewell and Pennsylvania Education Purchasing Program for Microcomputers (PEPPM) cooperative purchasing programs to upgrade the City's network equipment. This proposed procurement aligns with the City's strategic objectives for technological progression and satisfactorily fulfills the established performance indicators for FY 2024. The initiative underscores our commitment to enhancing technological infrastructure and ensuring the optimized and strategic allocation of budgetary resources for advancing our city's IT ecosystem.
Background
The Management Services Department oversees the City's IT infrastructure, continuously striving to modernize the City's aging tech resources. The City's network hardware equipment is nearing the end of its operational lifespan, and due to the City's upgrade to a network-reliant phone system (Voice Over IP, VoIP), a high-reliability and higherbandwidth network is required.
Network Hardware Equipment
October 4, 2023
Networking refers to the practice of connecting computers and other devices together to share resources and information. It involves a network's design, construction, and use, including the physical (cabling, hub, bridge, switch, router, etc.) and the selection and use of telecommunication protocol. Currently, the City is relying on legacy Cisco networking hardware which are physical devices that mediate data traffic in computer networks.
Examples of networking hardware include routers, switches, access points, network interface cards (NICs), and ethernet cables, each serving specific roles to enable communication and resource sharing across different devices and network segments.
The current network hardware equipment is aging and if not replaced, could disrupt City operations, as an end-of-life network poses vulnerability risks. These risks can hinder the staff’s ability to deliver services to the community. Upgrading networking hardware is crucial for supporting a new VoIP system because it enhances overall system performance, ensuring optimal bandwidth and speed for high-quality, reliable voice communications.
Modern hardware provides enhanced reliability and stability, reducing downtime and offering stable connections which are essential for uninterrupted VoIP services. With advanced features like Quality of Service (QoS), upgraded hardware can prioritize VoIP traffic, minimizing latency and ensuring clarity in voice communications, even in hightraffic conditions. Additionally, state-of-the-art hardware boosts security, protecting VoIP communications from various threats and helping comply with security standards while allowing for efficient scalability to accommodate organizational growth and technological advancements in VoIP. Furthermore, the energy efficiency and reduced operational costs associated with modern hardware contribute to overall cost reductions, making it a sensible investment for enhanced productivity and improved user experiences in VoIP communications.
Analysis
If approved by the City Council, the City will upgrade the existing network hardware to the latest available generation, Cisco Meraki products. Cisco Meraki products are a step forward from traditional Cisco networking equipment, mainly focusing on cloud-managed IT solutions, including networking, security, and application firewalls. The importance and benefits of upgrading Cisco Meraki products from traditional Cisco networking equipment are substantial. There are several advantages to consider:
1. Ease of Use:
• Centralized Management: Cisco Meraki offers a centralized management platform that allows users to control and monitor the entire network from a single dashboard, simplifying the overall network management process. • Intuitive Interface: The user interface is designed to be straightforward, reducing the learning curve for network administrators and allowing quicker setups.
10 - 2
Network Hardware Equipment
October 4, 2023
2. Scalability:
• Modular Approach: The cloud-based structure supports easy scaling, allowing businesses to expand their network infrastructure as needed without major disruptions or overhauls.
• Automatic Updates: The products receive updates automatically, ensuring that the network always operates with the latest features and security protocols.
3. Improved Performance:
• Optimized Connectivity: Meraki products are designed to optimize network connectivity and reduce downtime, improving overall user experiences. • Enhanced Speed: Meraki products' upgraded hardware and software components generally offer better performance and speed than older Cisco models.
4. Advanced Security:
• Integrated Security Features: Cisco Meraki comes with built-in security features such as intrusion detection and prevention, content filtering, and malware protection, reducing the risk of security breaches. • Compliance Management: The platform simplifies compliance management for various standards, ensuring the network adheres to industry regulations.
5. Visibility and Monitoring:
• Real-Time Analytics: Meraki’s dashboard provides real-time analytics and insights, enabling administrators to monitor network performance, user behavior, and traffic patterns effectively.
• Alerts and Notifications: Automated alerts immediately inform administrators about any network issues or security threats.
6. Cost Efficiency:
• Reduced Operational Costs: Centralized management reduces the time and resources required for network management, thus saving operational costs. • Lower Total Cost of Ownership: The combined effect of reduced downtime, optimized connectivity, and enhanced security lowers the total cost of ownership.
7. Remote Management and Troubleshooting:
• Cloud Accessibility: The cloud-based management interface can be accessed from anywhere with an internet connection, allowing for remote management and monitoring of the network.
• Remote Diagnostics: Administrators can perform diagnostics and resolve issues remotely, reducing the need for on-site visits and interventions.
8. Advanced Features:
10 - 3
Network Hardware Equipment
October 4, 2023
• API Integrations: Meraki’s open API enables integration with various thirdparty applications and services, expanding the functionality and versatility of the network.
• Machine Learning and AI: Some Meraki products leverage machine learning and artificial intelligence for enhanced performance, security, and user experiences.
9. Enhanced User Experience:
• Personalized Access: Meraki allows the creation of personalized user experiences and access levels, accommodating the needs of different users within the organization.
• High-Quality Wireless Experience: With features like high-density support and advanced radio technologies, users get a high-quality wireless experience.
Upgrading from traditional Cisco networking equipment to Cisco Meraki products offers a range of benefits, including ease of use, scalability, improved performance, advanced security, better visibility and monitoring, cost efficiency, and remote management capabilities. The City can leverage these advantages to optimize our IT infrastructure, enhance network reliability and security, and support growth and innovation.
South Pasadena Municipal Code's Section 2.99-29(19) and the City's Purchasing Policy permit the City to engage in cooperative procurement. This allows the City to adopt another public agency’s competitive bidding process for its acquisitions. The City intends to adopt the pricing and terms specified in the NASPO ValuePoint contract—a strategy local agencies have found effective over the years.
In terms of procurement, South Pasadena Municipal Code's Section 2.99-29(19) and the City's Purchasing Policy permit the City to engage in cooperative procurement. This allows the City to adopt another public agency’s competitive bidding process for its acquisitions.
Sourcewell and PEPPM were created as cooperative purchasing programs that bring together state purchasing officials from across the United States to solicit and award competitive bids collectively.
The Sourcewell and PEPPM cooperative purchasing programs offer school districts and public sector agencies numerous benefits through cooperative purchasing. Leveraging Cooperative Master Purchasing Agreements enables cities to capitalize on the combined buying strength of several entities, achieving superior pricing and contract terms. This efficient system minimizes administrative burdens, guarantees uniform quality and standards, and speeds up procurement. This ensures cities can quickly access vital goods and services with fiscal prudence. Often referred to as "piggy-back agreements", these arrangements allow one agency to benefit from the pricing of another agency’s competitively bid contract.
10 - 4
Network Hardware Equipment
October 4, 2023
On December 1, 2019, Sourcewell, as a State of Minnesota local government agency and service cooperative initiated Contract No. 081419-CDW with CDW Government to provide equipment, products, or services to Sourcewell and its members. This cooperative arrangement provides discounted rates for network equipment hardware of various brands.
On January 1, 2023, PEPPM, as an educational service agency in Pennsylvania initiated Contract No. 535122-044 with Kern County Superintendent of Schools to provide networking equipment, products, or services. This cooperative arrangement provides discounted rates for network equipment hardware of various brands.
The City intends to adopt the pricing and terms specified in the Sourcewell Cooperative Purchasing Program.
According to the City’s Purchasing Policy, any purchases surpassing $30,000 require City Council approval. The proposed Resolution, if adopted, will authorize the City Manager or her representative to oversee purchases from CDW Government for up to a limit of $135,000.
Alternatives
The City Council has the option to consider various alternatives to the primary recommendation outlined in this report, which include:
• Continue Using End-of-Life Network Hardware: Upgrading obsolete networking hardware is critical to maintain a secure, reliable, and efficient network environment. It helps organizations stay protected against cyber threats, comply with regulations, enhance performance, ensure compatibility and support, futureproof their IT infrastructure, reduce costs, and improve user experiences. Instead of replacing obsolete network hardware, the staff could operate with the current end-of-life hardware and only address replacements as the network fails. While the exact financial implications of this choice are unknown, costs could potentially surpass the presently allocated $135,000 budget for network hardware replacements.
• Initiate an RFP for Other Vendors: The Council could instruct the staff to launch a Request for Proposal (RFP) to obtain quotes from different technology providers.
During this RFP phase, staff would continue using the existing network hardware, replacing items as they malfunction to maintain service continuity. This approach can be inefficient and ineffective compared to a piggybacking approach because it requires significant staff time and resources to draft the RFP, evaluate proposals, and negotiate contracts, often extending the procurement timeline considerably.
On the other hand, piggybacking leverages existing, pre-negotiated contracts, allowing for quicker, more streamlined acquisitions and optimizing the use of staff time and city resources.
10 - 5
Network Hardware Equipment
October 4, 2023
Fiscal Impact
As part of the Fiscal Year 2023-2024 (FY 2024) budget, the City Council authorized the funding to purchase network hardware equipment in the amount of $42,000 in Account No. 101-2030-2032-8530-000 (Information Technology- Computer Equipment), along with funding for the implementation of Information Technology (IT) master plan implementation, which includes network hardware equipment upgrades, in the amount of $100,000 Account No. 206-3010-3041-8020-000 (State and Local Fiscal Recovery Funds- Special Department Expense). This project will leverage existing budgeted resources, and no additional appropriation is being requested at this time.
Key Performance Indicators and Strategic Plan
This item aligns with Strategic Plan Priority 6d, which aims to enhance technology. It also matches the Department's key performance indicator for FY 2024: upgrading the City’s end-of-life networking equipment by December 2023.
Attachments:
1. Sourcewell Contract #081419-CDW
2. PEPPM Contract #535122-044
3. Proposed Resolution
4. Municipal Code Section 2.99-29(19) and Corresponding Purchasing Policy 10 - 6
ATTACHMENT 1
CDW Contract
10 - 7
THIS PAGE
INTENTIONALLY
LEFT BLANK
10 - 8
081419-CDW
1 Rev. 4/2019
Solicitation Number: RFP#081419
CONTRACT
This Contract is between Sourcewell, 202 12th Street Northeast, P.O. Box 219, Staples, MN 56479 (Sourcewell) and CDW Government LLC, 230 N. Milwaukee Ave., Vernon Hills, IL 60061(Vendor).
Sourcewell is a State of Minnesota local government agency and service cooperative created under the laws of the State of Minnesota (Minnesota Statutes Section 123A.21) that offers cooperative procurement solutions to its members. Participation is open to all levels of governmental entity, higher education, K-12 education, nonprofit, tribal government, and other public entities located in the United States and Canada.
Vendor desires to contract with Sourcewell to provide equipment, products, or services to Sourcewell and its Members (Members).
1. TERM OF CONTRACT
A. EFFECTIVE DATE. This Contract is effective December 1, 2019, or upon the date of last signature, whichever is later.
B. EXPIRATION DATE AND EXTENSION. This Contract expires October 30, 2023, unless it is cancelled sooner pursuant to Article 24. This Contract may be extended up to one additional one-year period upon request of Sourcewell and with written agreement by Vendor.
C. SURVIVAL OF TERMS. Articles 11 through 16 survive the expiration or cancellation of this Contract.
2. EQUIPMENT, PRODUCTS, OR SERVICES
A. EQUIPMENT, PRODUCTS, OR SERVICES. Vendor will provide the Equipment, Products, or Services as stated in its Proposal submitted under the Solicitation Number listed above.
Vendor’s Equipment, Products, or Services Proposal (Proposal) is attached and incorporated into this Contract.
All Equipment and Products provided under this Contract must be new/current model. Vendor may offer close-out or refurbished Equipment or Products if they are clearly indicated in DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 9
Sourcewell ~
081419-CDW
2 Rev. 4/2019
Vendor’s product and pricing list. Unless agreed to by the Member in advance, Equipment or Products must be delivered as operational to the Member’s site.
This Contract offers an indefinite quantity of sales, and while substantial volume is anticipated, sales and sales volume are not guaranteed.
B. LAWS AND REGULATIONS. All Equipment, Products, or Services must comply fully with applicable federal laws and regulations, and with the laws of the state or province in which the Equipment, Products, or Services are sold.
C. WARRANTY.
1. Product Warranty: Sourcewell and its Members understand that Vendor is not the manufacturer of the Products purchased by Sourcewell or its Members hereunder and that the only warranties offered are those of the manufacturer not Vendor or its Affiliates. In purchasing the Products Sourcewell and its Members rely on the manufacturer's specifications only and not on any statements or images that may be provided by Vendor or its Affiliates. VENDOR
HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES EITHER EXPRESS OR IMPLIED RELATED TO
PRODUCTS INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF TITLE ACCURACY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WARRANTY OF NONINFRINGEMENT OR ANY WARRANTY RELATING TO THIRD PARTY SERVICES. THE DISCLAIMER CONTAINED IN THIS PARAGRAPH DOES NOT AFFECT THE TERMS OF ANY MANUFACTURER’S WARRANTY.
2. Services Warranty: Vendor warrants that the Services will be performed in a good and workmanlike manner. Members’ sole and exclusive remedy with respect to this warranty will be at the sole option of Vendor to either (a) use its reasonable commercial efforts to reperform any Services not in substantial compliance with this warranty or (b) refund amounts paid by the Member related to the portion of the Services not in substantial compliance; provided in each case Member notifies Vendor in writing within thirty (30) business days after performance of the applicable Services. This warranty is voided if the Services are altered by anyone other than Vendor or any of its affiliates or its or their personnel.
3. Cloud Warranty: Sourcewell and its Members acknowledge that Vendor is not the provider of the Cloud Services purchased hereunder and the only warranties offered are those of the Cloud Service Provider not Vendor. In purchasing the Cloud Services Sourcewell and its Members rely only on the Cloud Service Provider’s service descriptions and the terms and conditions set forth in the Cloud Services Terms and Conditions (defined below). Sourcewell and its Members further acknowledge and agree that Vendor makes no representations warranties or assurances that the Cloud Services are designed for or suitable for use in any high risk environment including but not limited to aircraft or automobile safety devices or navigation life support systems or medical devices nuclear facilities or weapon systems. Sourcewell and its Members further agree to review and comply with the Cloud Service Provider’s disclaimers and restrictions if any regarding the use of the Cloud Services in high risk environments.
VENDOR DOES NOT WARRANT THAT THE CLOUD SERVICES WILL BE TIMELY UNINTERRUPTED OR ERROR FREE OR THAT THE CLOUD SERVICES WILL MEET SOURCEWELL OR MEMBER’S REQUIREMENTS. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 10
081419-CDW
3 Rev. 4/2019
WARRANTY AND LIMITED REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE. THE
TERMS OF THIS PARAGRAPH DO NOT AFFECT THE TERMS OF ANY WARRANTIES FROM THE CLOUD SERVICES PROVIDER. SOURCEWELL AND ITS MEMBERS ACKNOWLEDGE THAT NO
REPRESENTATIVE OF VENDOR IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY THAT IS NOT IN THIS AGREEMENT.
D. DEALERS AND DISTRIBUTORS. Upon Contract execution, Vendor will make available to Sourcewell a means to validate or authenticate Vendor’s authorized Distributors/Dealers relative to the Equipment, Products, and Services related to this Contract. This list may be updated from time-to-time and is incorporated into this Contract by reference. It is the Vendor’s responsibility to ensure Sourcewell receives the most current version of this list.
3. PRICING
All Equipment, Products, or Services under this Contract will be priced as stated in Vendor’s Proposal.
Regardless of the payment method chosen by the Member, the total cost associated with any purchase option of the Equipment, Products, or Services must always be disclosed in the pricing quote to the applicable Member at the time of purchase.
When providing pricing quotes to Members, all pricing quoted must reflect a Member’s total cost of acquisition. This means that the quoted cost is for delivered Equipment, Products, and Services that are operational for their intended purpose, and includes all costs to the Member’s requested delivery location.
A. SHIPPING AND SHIPPING COSTS. All delivered Equipment and Products must be properly packaged. Damaged Equipment and Products may be rejected. If the damage is not readily apparent at the time of delivery, Vendor must permit the Equipment and Products to be returned within a reasonable time at no cost to Sourcewell or its Members in accordance with Vendor’s Return Policy, which is available from the Vendor upon request. Members reserve the right to inspect the Equipment and Products at a reasonable time after delivery where circumstances or conditions prevent effective inspection of the Equipment and Products at the time of delivery.
Vendor must arrange for and pay for the return shipment on Equipment and Products that arrive in a defective or inoperable condition.
Sourcewell may declare the Vendor in breach of this Contract if the Vendor intentionally delivers substandard or inferior Equipment or Products. In the event of the delivery of nonconforming Equipment and Products, the Member will notify the Vendor as soon as possible and the Vendor will replace nonconforming Equipment and Products with conforming Equipment and Products that are acceptable to the Member.
DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 11
081419-CDW
4 Rev. 4/2019
B. SALES TAX. Each Member is responsible for supplying the Vendor with valid tax-exemption certification(s). When ordering, Members must indicate if it is a tax-exempt entity.
C. HOT LIST PRICING. At any time during this Contract, Vendor may offer a specific selection of Equipment, Products, or Services at discounts greater than those listed in the Contract.
When Vendor determines it will offer Hot List Pricing, it must be submitted electronically to Sourcewell in a line-item format. Equipment, Products, or Services may be added or removed from the Hot List at any time through a Sourcewell Price and Product Change Form as defined in Article 4 below.
Hot List program and pricing may also be used to discount and liquidate close-out and discontinued Equipment and Products as long as those close-out and discontinued items are clearly identified as such. Current ordering process and administrative fees apply. Hot List Pricing must be published and made available to all Members.
4. PRODUCT AND PRICING CHANGE REQUESTS
Vendor may request Equipment, Product, or Service changes, additions, or deletions at any time. All requests must be made in writing by submitting a signed Sourcewell Price and Product Change Request Form to the assigned Sourcewell Contract Administrator. This form is available from the assigned Sourcewell Contract Administrator. At a minimum, the request must:
x Identify the applicable Sourcewell contract number
x Clearly specify the requested change
x Provide sufficient detail to justify the requested change x Individually list all Equipment, Products, or Services affected by the requested change, along with the requested change (e.g., addition, deletion, price change) x Include a complete restatement of pricing documentation in Microsoft Excel with the effective date of the modified pricing, or product addition or deletion. The new pricing restatement must include all Equipment, Products, and Services offered, even for those items where pricing remains unchanged.
A fully executed Sourcewell Price and Product Request Form will be become an amendment to this Contract and be incorporated by reference.
5. MEMBERSHIP, CONTRACT ACCESS, AND MEMBER REQUIREMENTS
A. MEMBERSHIP. Membership in Sourcewell is open to public and nonprofit entities across the United States and Canada; such as municipal, state/province, K-12 and higher education, tribal government, and other public entities.
The benefits of this Contract should be available to all Members that can legally access the Equipment, Products, or Services under this Contract. A Member’s authority to access this DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 12
081419-CDW
5 Rev. 4/2019
Contract is determined through its cooperative purchasing, interlocal, or joint powers laws. Any entity accessing benefits of this Contract will be considered a Service Member of Sourcewell during such time of access. Vendor understands that a Member’s use of this Contract is at the Member’s sole convenience and Members reserve the right to obtain like Equipment, Products, or Services from any other source.
Vendor is responsible for familiarizing its sales and service forces with Sourcewell membership requirements and documentation and will encourage potential members to join Sourcewell.
Sourcewell reserves the right to add and remove Members to its roster during the term of this Contract.
B. PUBLIC FACILITIES. Vendor’s employees may be required to perform work at governmentowned facilities, including schools. Vendor’s employees and agents must conduct themselves in a professional manner while on the premises, and in accordance with Member policies and procedures, and all applicable laws.
6. MEMBER ORDERING AND PURCHASE ORDERS
A. PURCHASE ORDERS AND PAYMENT. To access the contracted Equipment, Products, or Services under this Contract, Member must clearly indicate to Vendor that it intends to access this Contract; however, order flow and procedure will be developed jointly between Sourcewell and Vendor. Typically a Member will issue a purchase order directly to Vendor. Members may use their own forms for purchase orders, but it should clearly note the applicable Sourcewell contract number. Members will be solely responsible for payment and Sourcewell will have no liability for any unpaid invoice of any Member.
B. ADDITIONAL TERMS AND CONDITIONS. Additional terms and conditions to a purchase order may be negotiated between a Member and Vendor, such as job or industry-specific requirements, legal requirements (such as affirmative action or immigration status requirements), or specific local policy requirements. Any negotiated additional commercial terms and conditions must never be less favorable to the Member than what is contained in Vendor’s Proposal.
C. PERFORMANCE BOND. If requested by a Member, Vendor will provide a performance bond that meets the requirements set forth in the Member’s purchase order.
D. SPECIALIZED SERVICE REQUIREMENTS. In the event that the Member requires service or specialized performance requirements (such as e-commerce specifications, specialized delivery requirements, or other specifications and requirements) not addressed in this Contract, the Member and the Vendor may enter into a separate, standalone agreement, apart from this Contract. Sourcewell, including its agents and employees, will not be made a party to a claim for breach of such agreement.
DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 13
081419-CDW
6 Rev. 4/2019
E. TERMINATION OF PURCHASE ORDERS. Members may terminate a purchase order, in whole or in part, immediately upon notice to Vendor in the event of any of the following events:
1. The Member fails to receive funding or appropriation from its governing body at levels sufficient to pay for the goods to be purchased;
2. Federal or state laws or regulations prohibit the purchase or change the Member’s requirements; or
3. Vendor commits any material breach of this Contract or the additional terms agreed to between the Vendor and a Member.
F. GOVERNING LAW AND VENUE. The governing law and venue for any action related to a Member’s purchase order will be determined by the Member making the purchase.
7. CUSTOMER SERVICE
A. PRIMARY ACCOUNT REPRESENTATIVE. Vendor will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for:
x Maintenance and management of this Contract;
x Timely response to all Sourcewell and Member inquiries; and x Business reviews to Sourcewell and Members, if applicable.
B. BUSINESS REVIEWS. Vendor must perform a minimum of one business review with Sourcewell per contract year. The business review will cover sales to members, pricing and contract terms, administrative fees, supply issues, customer issues, and any other necessary information.
8. REPORT ON CONTRACT SALES ACTIVITY AND ADMINISTRATIVE FEE PAYMENT A. CONTRACT SALES ACTIVITY REPORT. Each calendar quarter, Vendor must provide a contract sales activity report (Report) to the Sourcewell Contract Administrator assigned to this Contract. A Report must be provided regardless of the number or amount of sales during that quarter (i.e., if there are no sales, Vendor must submit a report indicating no sales were made).
The Report must contain the following fields:
x Customer Name (e.g., City of Staples Highway Department); x Customer Physical Street Address;
x Customer City;
x Customer State;
x Customer Zip Code;
DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 14
081419-CDW
7 Rev. 4/2019
x Customer Contact Name;
x Customer Contact Email Address;
x Customer Contact Telephone Number;
x Sourcewell Assigned Entity/Member Number;
x Item Purchased Description;
x Item Purchased Price;
x Sourcewell Administrative Fee Applied; and
x Date Purchase was invoiced/sale was recognized as revenue by Vendor.
B. ADMINISTRATIVE FEE. In consideration for the support and services provided by Sourcewell, the Vendor will pay an administrative fee to Sourcewell on all Equipment, Products, and Services provided to Members. The Vendor will submit a check payable to Sourcewell for the percentage of administrative fee stated in the Proposal multiplied by the total sales of all Equipment, Products, and Services purchased by Members under this Contract during each calendar quarter. Payments should note the Sourcewell-assigned contract number in the memo and must be mailed to the address above “Attn: Accounts Receivable.” Payments must be received no later than forty-five (45) calendar days after the end of each calendar quarter.
Vendor agrees to cooperate with Sourcewell in auditing transactions under this Contract to ensure that the administrative fee is paid on all items purchased under this Contract.
In the event the Vendor is delinquent in any undisputed administrative fees, Sourcewell reserves the right to cancel this Contract and reject any proposal submitted by the Vendor in any subsequent solicitation. In the event this Contract is cancelled by either party prior to the Contract’s expiration date, the administrative fee payment will be due no more than thirty (30) days from the cancellation date.
9. AUTHORIZED REPRESENTATIVE
Sourcewell's Authorized Representative is its Chief Procurement Officer.
Vendor’s Authorized Representative is the person named in the Vendor’s Proposal. If Vendor’s Authorized Representative changes at any time during this Contract, Vendor must promptly notify Sourcewell in writing.
10. ASSIGNMENT, AMENDMENTS, WAIVER, AND CONTRACT COMPLETE A. ASSIGNMENT. Neither the Vendor nor Sourcewell may assign or transfer any rights or obligations under this Contract without the prior consent of the parties and a fully executed assignment agreement. Such consent will not be unreasonably withheld.
B. AMENDMENTS. Any amendment to this Contract must be in writing and will not be effective until it has been fully executed by the parties.
DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 15
081419-CDW
8 Rev. 4/2019
C. WAIVER. If either party fails to enforce any provision of this Contract, that failure does not waive the provision or the right to enforce it.
D. CONTRACT COMPLETE. This Contract contains all negotiations and agreements between Sourcewell and Vendor. No other understanding regarding this Contract, whether written or oral, may be used to bind either party.
E. RELATIONSHIP OF THE PARTIES. The relationship of the parties is one of independent contractors, each free to exercise judgment and discretion with regard to the conduct of their respective businesses. This Contract does not create a partnership, joint venture, masterservant, principal-agent, or any other relationship.
11. LIABILITY
Vendor must indemnify save and hold Sourcewell and its Members including their agents and employees harmless from any third party claims or causes of action including reasonable attorneys’ fees arising out of the performance of this Contract by the Vendor or its agents or employees which results in injury or death to person(s) or tangible personal property alleged to have been caused by some defect in the Services under this Contract to the extent the Service has been used according to its specifications.
Vendor shall pass through all indemnity protections provided by the Equipment and/or Product manufacturer to the extent intended for the end user of such Equipment and/or Products.
UNDER NO CIRCUMSTANCES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE
OF ANY REMEDY SET FORTH HEREIN WILL EITHER PARTY ITS AFFILIATES OR ITS OR THEIR
SUPPLIERS SUBCONTRACTORS OR AGENTS BE LIABLE FOR ANY INCIDENTAL INDIRECT SPECIAL
PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS
BUSINESS REVENUES OR SAVINGS AND LOSS DAMAGE OR CORRUPTION OF DATA OR
SOFTWARE EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITIES OF SUCH DAMAGES OR IF SUCH DAMAGES ARE OTHERWISE FORESEEABLE.
12. AUDITS
No more than one (1) time per twelve (12) month period during the term of this Contract, upon thirty (30) days advance written notice, Sourcewell reserves the right to review the books, records, documents, and accounting procedures and practices of the Vendor relevant to this Contract to verify the amounts paid hereunder. Such rights shall extend for a minimum of six (6) years from the end of this Contract. This clause extends to Members as it relates to business conducted by that Member under this Contract.
DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 16
081419-CDW
9 Rev. 4/2019
13. GOVERNMENT DATA PRACTICES
Vendor and Sourcewell must comply with the Minnesota Government Data Practices Act, Minnesota Statutes Chapter 13, as it applies to all data provided by or provided to Sourcewell under this Contract and as it applies to all data created, collected, received, stored, used, maintained, or disseminated by the Vendor under this Contract.
If the Vendor receives a request to release the data referred to in this article, the Vendor must immediately notify Sourcewell and Sourcewell will assist with how the Vendor should respond to the request.
14. INTELLECTUAL PROPERTY
As applicable, Vendor agrees to pass through to Sourcewell or its Members any indemnity intended for the end user of the Products on account of the use of any Equipment or Products by Sourcewell or its Members supplied by Vendor in violation of applicable patent or copyright laws.
Member’s rights to Work Product (meaning materials and other deliverables to be provided or created individually or jointly in connection with the Services, including but not limited to all inventions, discoveries, methods, processes, formulae, ideas, concepts, techniques, know-how, data, designs, models, prototypes, works of authorship, computer programs, proprietary tools, methods of analysis, and other information whether or not capable of protection by patent, copyright, trade secret, confidentiality, or other proprietary rights, or discovered in the course of performance of this Contract, that are embodied in such work or materials) will be upon payment in full a non-transferable, non-exclusive, royalty-free license to use such Work Product solely for Member’s internal use. Member obtains no ownership or other property rights thereto. Member agrees that Vendor may incorporate intellectual property created by third parties into the Work Product and that Member’s right to use such Work Product may be subject to the rights of and limited by agreements with such third parties.
As applicable, Vendor agrees to indemnify and hold harmless Sourcewell and its Members against any and all third party suits, claims, judgments, and costs, instituted or recovered against Sourcewell or Members by any person on account of the use of any Services or Work Product by Sourcewell or its Members supplied by Vendor in violation of applicable U.S. patent or copyright laws.
15. PUBLICITY, MARKETING, AND ENDORSEMENT
A. PUBLICITY. Any publicity regarding the subject matter of this Contract must not be released without prior written approval from the Authorized Representatives. Publicity includes notices, informational pamphlets, press releases, research, reports, signs, and similar public notices DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 17
081419-CDW
10 Rev. 4/2019
prepared by or for the Vendor individually or jointly with others, or any subcontractors, with respect to the program, publications, or services provided resulting from this Contract.
B. MARKETING. Any direct advertising, marketing, or offers with Members must be approved by Sourcewell. Materials should be sent to the Sourcewell Contract Administrator assigned to this Contract.
C. ENDORSEMENT. The Vendor must not claim that Sourcewell endorses its Equipment, Products, or Services.
16. GOVERNING LAW, JURISDICTION, AND VENUE
Minnesota law governs this Contract. Venue for all legal proceedings out of this Contract, or its breach, must be in the appropriate state court in Todd County or federal court in Fergus Falls, Minnesota.
17. FORCE MAJEURE
Neither party to this Contract will be held responsible for delay or default caused by acts of God or other conditions that are beyond that party’s reasonable control. A party defaulting under this provision must provide the other party prompt written notice of the default.
18. SEVERABILITY
If any provision of this Contract is found to be illegal, unenforceable, or void then both Sourcewell and Vendor will be relieved of all obligations arising under such provisions. If the remainder of this Contract is capable of performance, it will not be affected by such declaration or finding and must be fully performed.
19. PERFORMANCE, DEFAULT, AND REMEDIES
A. PERFORMANCE. During the term of this Contract, the parties will monitor performance and address unresolved contract issues as follows:
1. Notification. The parties must promptly notify each other of any known dispute and work in good faith to resolve such dispute within a reasonable period of time. If necessary, Sourcewell and the Vendor will jointly develop a short briefing document that describes the issue(s), relevant impact, and positions of both parties.
2. Escalation. If parties are unable to resolve the issue in a timely manner, as specified above, either Sourcewell or Vendor may escalate the resolution of the issue to a higher level of management. The Vendor will have thirty (30) calendar days to cure an outstanding issue.
3. Performance while Dispute is Pending. Notwithstanding the existence of a dispute, the Vendor must continue without delay to carry out all of its responsibilities DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 18
081419-CDW
11 Rev. 4/2019
under the Contract that are not affected by the dispute. If the Vendor fails to continue without delay to perform its responsibilities under the Contract, in the accomplishment of all undisputed work, any additional costs incurred by Sourcewell and/or its Members as a result of such failure to proceed will be borne by the Vendor.
B. DEFAULT AND REMEDIES. Either of the following constitutes cause to declare this Contract, or any Member order under this Contract, in default:
1. Nonperformance of contractual requirements, or
2. A material breach of any term or condition of this Contract.
Written notice of default and a reasonable opportunity to cure must be issued by the party claiming default. Time allowed for cure will not diminish or eliminate any liability for liquidated or other damages. If the default remains after the opportunity for cure, the non-defaulting party may:
x Exercise any remedy provided by law or equity, or
x Terminate the Contract or any portion thereof, including any orders issued against the Contract.
20. INSURANCE
A. REQUIREMENTS. At its own expense, Vendor must maintain insurance policy(ies) in effect at all times during the performance of this Contract with insurance company(ies) licensed or authorized to do business in the State of Minnesota having an “AM BEST” rating of A- or better, with coverage and limits of insurance not less than the following:
1. Workers’ Compensation and Employer’s Liability.
Workers’ Compensation: As required by any applicable law or regulation.
Employer's Liability Insurance: must be provided in amounts not less than listed below:
Minimum limits:
$500,000 each accident for bodily injury by accident
$500,000 policy limit for bodily injury by disease
$500,000 each employee for bodily injury by disease
2. Commercial General Liability Insurance. Vendor will maintain insurance covering its operations, with coverage on an occurrence basis, and must be subject to terms no less broad than the Insurance Services Office (“ISO”) Commercial General Liability Form CG0001 (2001 or newer edition). At a minimum, coverage must include liability arising from premises, operations, bodily injury and property damage, independent contractors, products-completed operations including construction defect, contractual liability, blanket contractual liability, and personal injury and advertising injury. All required limits, terms and conditions of coverage must be maintained during the term of this Contract.
DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 19
081419-CDW
12 Rev. 4/2019
Minimum Limits:
$1,000,000 each occurrence Bodily Injury and Property Damage $1,000,000 Personal and Advertising Injury
$2,000,000 aggregate for Products-Completed operations
$2,000,000 general aggregate
3. Commercial Automobile Liability Insurance. During the term of this Contract, Vendor will maintain insurance covering all owned, hired, and non-owned automobiles in limits of liability not less than indicated below. The coverage must be subject to terms no less broad than ISO Business Auto Coverage Form CA 0001 (2010 edition or newer).
Minimum Limits:
$1,000,000 each accident, combined single limit
4. Umbrella Insurance. During the term of this Contract, Vendor will maintain umbrella coverage over Workers’ Compensation, Commercial General Liability, and Commercial Automobile.
Minimum Limits:
$2,000,000
5. Professional/Technical, Errors and Omissions, and/or Miscellaneous Liability.
During the term of this Contract, Vendor will maintain coverage for all claims the Vendor may become legally obligated to pay resulting from any actual or alleged negligent act, error, or omission related to Vendor’s professional services required under this Contract.
Minimum Limits:
$2,000,000 per claim or event
$2,000,000 – annual aggregate
6. Network Security and Privacy Liability Insurance. During the term of this Contract, Vendor will maintain coverage for network security and privacy liability. The coverage may be endorsed on another form of liability coverage or written on a standalone policy. The insurance must cover claims which may arise from failure of Vendor’s security resulting in, but not limited to, computer attacks, unauthorized access, disclosure of not public data – including but not limited to, confidential or private information, transmission of a computer virus, or denial of service.
Minimum limits:
$2,000,000 per occurrence
$2,000,000 annual aggregate
Failure of Vendor to maintain the required insurance will constitute a material breach entitling Sourcewell to immediately terminate this Contract for default.
DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 20
081419-CDW
13 Rev. 4/2019
B. CERTIFICATES OF INSURANCE. Prior to commencing under this Contract, Vendor must furnish to Sourcewell a certificate of insurance, as evidence of the insurance required under this Contract. Prior to expiration of the policy(ies), renewal certificates will be emailed to the Sourcewell Contract Administrator assigned to this Contract. The certificates must be signed by a person authorized by the insurer(s) to bind coverage on their behalf. All policies must include there will be no cancellation, suspension, non-renewal, or reduction of coverage without prior written notice to the Vendor.
Upon request, Vendor must provide to Sourcewell copies ofcertificates of insurance, within ten (10) days of a request. Failure to request certificates of insurance by Sourcewell, or failure of Vendor to provide certificates of insurance, in no way limits or relieves Vendor of its duties and responsibilities in this Contract.
C. ADDITIONAL INSURED ENDORSEMENT AND PRIMARY AND NON-CONTRIBUTORY INSURANCE CLAUSE. Vendor agrees to include Sourcewell and its Members, including their officers, agents, and employees, as an additional insured under the Vendor’s commercial general liability insurance policy with respect to liability arising out of activities, “operations,” or “work” performed by or on behalf of Vendor, and products and completed operations of Vendor. The policy provision(s) or endorsement(s) must further provide that coverage is primary and not excess over or contributory with any other valid, applicable, and collectible insurance or self-insurance in force for the additional insureds.
D. WAIVER OF SUBROGATION. Vendor waives and must require (by endorsement or otherwise) all its insurers to waive subrogation rights against Sourcewell and other additional insureds for losses paid under the insurance policies required by this Contract or other insurance applicable to the Vendor or its subcontractors. The waiver must apply to all deductibles and/or self-insured retentions applicable to the required or any other insurance maintained by the Vendor or its subcontractors. Where permitted by law, Vendor must require similar written express waivers of subrogation and insurance clauses from each of its subcontractors.
E. UMBRELLA/EXCESS LIABILITY. The limits required by this Contract can be met by either providing a primary policy or in combination with umbrella/excess liability policy(ies).
F. SELF-INSURED RETENTIONS. Any self-insured retention in excess of $10,000 is subject to Sourcewell’s approval.
21. COMPLIANCE
A. LAWS AND REGULATIONS. All Equipment, Products, or Services provided under this Contract must comply fully with applicable federal laws and regulations, and with the laws in the states and provinces in which the Equipment, Products, or Services are sold.
DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 21
081419-CDW
14 Rev. 4/2019
B. LICENSES. Vendor must maintain a valid status on all required federal, state, and local licenses, bonds, and permits required for the operation of the business that the Vendor conducts with Sourcewell and Members.
22. BANKRUPTCY, DEBARMENT, OR SUSPENSION CERTIFICATION
Vendor certifies and warrants that it is not in bankruptcy or that it has previously disclosed in writing certain information to Sourcewell related to bankruptcy actions. If at any time during this Contract Vendor declares bankruptcy, Vendor must immediately notify Sourcewell in writing.
Vendor certifies and warrants that neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from programs operated by the State of Minnesota, the United States federal government, or any Member.
Vendor certifies and warrants that neither it nor its principals have been convicted of a criminal offense related to the subject matter of this Contract. Vendor further warrants that it will provide immediate written notice to Sourcewell if this certification changes at any time.
23. PROVISIONS FOR NON-UNITED STATES FEDERAL ENTITY PROCUREMENTS UNDER
UNITED STATES FEDERAL AWARDS OR OTHER AWARDS
Members that use United States federal grant or FEMA funds to purchase goods or services from this Contract may be subject to additional requirements including the procurement standards of the Uniform Administrative Requirements, Cost Principles and Audit Requirements for Federal Awards, 2 C.F.R. § 200. Members may also require additional requirements based on specific funding specifications. Within this Article, all references to “federal” should be interpreted to mean the United States federal government. The following list only applies when a Member accesses Vendor’s Equipment, Products, or Services with United States federal funds.
A. EQUAL EMPLOYMENT OPPORTUNITY. Except as otherwise provided under 41 C.F.R. § 60, all contracts that meet the definition of “federally assisted construction contract” in 41 C.F.R. § 60-
1.3 must include the equal opportunity clause provided under 41 C.F.R. §60-1.4(b), in accordance with Executive Order 11246, “Equal Employment Opportunity” (30 FR 12319, 12935, 3 C.F.R. §, 1964-1965 Comp., p. 339), as amended by Executive Order 11375, “Amending Executive Order 11246 Relating to Equal Employment Opportunity,” and implementing regulations at 41 C.F.R. § 60, “Office of Federal Contract Compliance Programs, Equal Employment Opportunity, Department of Labor.” The equal opportunity clause is incorporated herein by reference.
B. DAVIS-BACON ACT, AS AMENDED (40 U.S.C. § 3141-3148). When required by federal program legislation, all prime construction contracts in excess of $2,000 awarded by nonfederal entities must include a provision for compliance with the Davis-Bacon Act (40 U.S.C. § 3141-3144, and 3146-3148) as supplemented by Department of Labor regulations (29 C.F.R. § 5, DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 22
081419-CDW
15 Rev. 4/2019
“Labor Standards Provisions Applicable to Contracts Covering Federally Financed and Assisted Construction”). In accordance with the statute, contractors must be required to pay wages to laborers and mechanics at a rate not less than the prevailing wages specified in a wage determination made by the Secretary of Labor. In addition, contractors must be required to pay wages not less than once a week. The non-federal entity must place a copy of the current prevailing wage determination issued by the Department of Labor in each solicitation. The decision to award a contract or subcontract must be conditioned upon the acceptance of the wage determination. The non-federal entity must report all suspected or reported violations to the federal awarding agency. The contracts must also include a provision for compliance with the Copeland “Anti-Kickback” Act (40 U.S.C. § 3145), as supplemented by Department of Labor regulations (29 C.F.R. § 3, “Contractors and Subcontractors on Public Building or Public Work Financed in Whole or in Part by Loans or Grants from the United States”). The Act provides that each contractor or subrecipient must be prohibited from inducing, by any means, any person employed in the construction, completion, or repair of public work, to give up any part of the compensation to which he or she is otherwise entitled. The non-federal entity must report all suspected or reported violations to the federal awarding agency. Vendor must be in compliance with all applicable Davis-Bacon Act provisions.
C. CONTRACT WORK HOURS AND SAFETY STANDARDS ACT (40 U.S.C. § 3701-3708). Where applicable, all contracts awarded by the non-federal entity in excess of $100,000 that involve the employment of mechanics or laborers must include a provision for compliance with 40 U.S.C. § 3702 and 3704, as supplemented by Department of Labor regulations (29 C.F.R. § 5).
Under 40 U.S.C. § 3702 of the Act, each contractor must be required to compute the wages of every mechanic and laborer on the basis of a standard work week of 40 hours. Work in excess of the standard work week is permissible provided that the worker is compensated at a rate of not less than one and a half times the basic rate of pay for all hours worked in excess of 40 hours in the work week. The requirements of 40 U.S.C. § 3704 are applicable to construction work and provide that no laborer or mechanic must be required to work in surroundings or under working conditions which are unsanitary, hazardous or dangerous. These requirements do not apply to the purchases of supplies or materials or articles ordinarily available on the open market, or contracts for transportation or transmission of intelligence. This provision is hereby incorporated by reference into this Contract. Vendor certifies that during the term of an award for all contracts by Sourcewell resulting from this procurement process, Vendor must comply with applicable requirements as referenced above.
D. RIGHTS TO INVENTIONS MADE UNDER A CONTRACT OR AGREEMENT. If the federal award meets the definition of “funding agreement” under 37 C.F.R. § 401.2(a) and the recipient or subrecipient wishes to enter into a contract with a small business firm or nonprofit organization regarding the substitution of parties, assignment or performance of experimental, developmental, or research work under that “funding agreement,” the recipient or subrecipient must comply with the requirements of 37 C.F.R. § 401, “Rights to Inventions Made by Nonprofit Organizations and Small Business Firms Under Government Grants, Contracts and Cooperative Agreements,” and any implementing regulations issued by the awarding agency. Vendor DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 23
081419-CDW
16 Rev. 4/2019
certifies that during the term of an award for all contracts by Sourcewell resulting from this procurement process, Vendor must comply with applicable requirements as referenced above.
E. CLEAN AIR ACT (42 U.S.C. § 7401-7671Q.) AND THE FEDERAL WATER POLLUTION CONTROL ACT (33 U.S.C. § 1251-1387). Contracts and subgrants of amounts in excess of $150,000 require the non-federal award to agree to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air Act (42 U.S.C. § 7401- 7671q) and the Federal Water Pollution Control Act as amended (33 U.S.C. § 1251- 1387). Violations must be reported to the Federal awarding agency and the Regional Office of the Environmental Protection Agency (EPA). Vendor certifies that during the term of this Contract will comply with applicable requirements as referenced above.
F. DEBARMENT AND SUSPENSION (EXECUTIVE ORDERS 12549 AND 12689). A contract award (see 2 C.F.R. § 180.220) must not be made to parties listed on the government wide exclusions in the System for Award Management (SAM), in accordance with the OMB guidelines at 2 C.F.R. §180 that implement Executive Orders 12549 (3 C.F.R. § 1986 Comp., p. 189) and 12689 (3 C.F.R. § 1989 Comp., p. 235), “Debarment and Suspension.” SAM Exclusions contains the names of parties debarred, suspended, or otherwise excluded by agencies, as well as parties declared ineligible under statutory or regulatory authority other than Executive Order 12549. Vendor certifies that neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation by any federal department or agency.
G. BYRD ANTI-LOBBYING AMENDMENT, AS AMENDED (31 U.S.C. § 1352). Vendors must file any required certifications. Vendors must not have used federal appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any federal contract, grant, or any other award covered by 31 U.S.C. § 1352. Vendors must disclose any lobbying with non-federal funds that takes place in connection with obtaining any federal award. Such disclosures are forwarded from tier to tier up to the non-federal award. Vendors must file all certifications and disclosures required by, and otherwise comply with, the Byrd Anti-Lobbying Amendment (31 U.S.C. § 1352).
H. RECORD RETENTION REQUIREMENTS. To the extent applicable, Vendor must comply with the record retention requirements detailed in 2 C.F.R. § 200.333. The Vendor further certifies that it will retain all records as required by 2 C.F.R. § 200.333 for a period of three (3) years after grantees or subgrantees submit final expenditure reports or quarterly or annual financial reports, as applicable, and all other pending matters are closed.
I. ENERGY POLICY AND CONSERVATION ACT COMPLIANCE. To the extent applicable, Vendor must comply with the mandatory standards and policies relating to energy efficiency which are contained in the state energy conservation plan issued in compliance with the Energy Policy and Conservation Act.
DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 24
081419-CDW
17 Rev. 4/2019
J. BUY AMERICAN PROVISIONS COMPLIANCE. To the extent applicable, Vendor must comply with all applicable provisions of the Buy American Act. Purchases made in accordance with the Buy American Act must follow the applicable procurement rules calling for free and open competition.
K. ACCESS TO RECORDS (2 C.F.R. § 200.336). Vendor agrees that duly authorized representatives of a federal agency must have access to any books, documents, papers and records of Vendor that are directly pertinent to Vendor’s discharge of its obligations under this Contract for the purpose of making audits, examinations, excerpts, and transcriptions. The right also includes timely and reasonable access to Vendor’s personnel for the purpose of interview and discussion relating to such documents.
L. PROCUREMENT OF RECOVERED MATERIALS (2 C.F.R. § 200.322). A non-federal entity that is a state agency or agency of a political subdivision of a state and its contractors must comply with Section 6002 of the Solid Waste Disposal Act, as amended by the Resource Conservation and Recovery Act. The requirements of Section 6002 include procuring only items designated in guidelines of the Environmental Protection Agency (EPA) at 40 C.F.R. § 247 that contain the highest percentage of recovered materials practicable, consistent with maintaining a satisfactory level of competition, where the purchase price of the item exceeds $10,000 or the value of the quantity acquired during the preceding fiscal year exceeded $10,000; procuring solid waste management services in a manner that maximizes energy and resource recovery; and establishing an affirmative procurement program for procurement of recovered materials identified in the EPA guidelines.
24. CANCELLATION
Sourcewell or Vendor may cancel this Contract at any time, with or without cause, upon sixty (60) days’ written notice to the other party. However, Sourcewell may cancel this Contract immediately upon discovery of a material defect in any certification made in Vendor’s Proposal.
Termination of this Contract does not relieve either party of financial, product, or service obligations incurred or accrued prior to termination.
25. THIRD PARTY CLOUD SERVICES
"Personal Data" means data which relate to a living individual who can be identified (a) from that data or (b) from that data and other information which is in the possession of or is likely to come into the possession of the controller and includes any expression of opinion about the individual and any indication of the intentions of the controller or any other person in respect of the individual.
Cloud Services. It is acknowledged that Sourcewell and its Members are receiving the Cloud Services directly from the Cloud Service Provider pursuant to the Cloud Service Provider’s standard terms and conditions, or such other terms as agreed upon by Sourcewell and its DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 25
081419-CDW
18 Rev. 4/2019
Members and the Cloud Service Provider (“Cloud Services Terms and Conditions”). Accordingly, it shall consider the Cloud Service Provider to be the contracting party and the Cloud Service Provider shall be the party responsible for providing the Cloud Services to Sourcewell and its Members and shall look solely to the Cloud Service Provider for any loss claims or damages arising from or related to the provision of such Cloud Services.
Sourcewell and its Members shall be solely responsible for daily back-up and other protection of its data and software against loss damage or corruption. Sourcewell and its Members shall be solely responsible for reconstructing data (including but not limited to data located on disk files and memories) and software that may be lost damaged or corrupted during the performance of Cloud Services. VENDOR AND ITS AND THEIR SUPPLIERS, SUBCONTRACTORS, AND AGENTS ARE
HEREBY RELEASED AND SHALL CONTINUE TO BE RELEASED FROM ALL LIABILITY IN
CONNECTION WITH THE LOSS, DAMAGE, OR CORRUPTION OF DATA AND SOFTWARE AND
SOURCEWELL AND ITS MEMBERS ASSUME ALL RISK OF LOSS, DAMAGE, OR CORRUPTION OF DATA AND SOFTWARE IN ANY WAY RELATED TO OR RESULTING FROM THE CLOUD SERVICES.
Sourcewell CDW Government LLC
By: __________________________ By: __________________________ Jeremy Schwartz Robert F. Kirby
Title: Director of Operations &
Procurement/CPO
Title: President
Date: ________________________ Date: ________________________ Approved:
By: __________________________
Chad Coauette
Title: Executive Director/CEO
Date: ________________________
DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270
10 - 26
~
DocuSigned by:
Qob~ r. !t4i-by
7BE3F6B21781400 ...
RFP#081419 - Technology Catalog Solutions
Vendor Details
Company Name: CDW Government LLC
230 N. Milwaukee Ave
Address:
Vernon Hills, IL 60061
Contact: John Moss
Email: [email protected]
Phone: 312-547-2453
HST#: 36-4230110
Submission Details
Created On: Thursday June 27, 2019 08:11:44
Submitted On: Tuesday August 13, 2019 13:11:20
Submitted By: John Moss
Email: [email protected]
Transaction #: 3bee9b55-c457-4fdb-b721-f488e24ba2bb
Submitter's IP Address: 165.225.57.75
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 27
Specifications
Proposer Identity & Authorized Representatives
Line
Item Question Response *
1 Proposer Legal Name (and applicable
d/b/a, if any):
CDW Government LLC *
2 Proposer Address: 230 N. Milwaukee Ave. Vernon Hills, IL 60061 *
3 Proposer website address: www.cdwg.com *
4 Proposer's Authorized Representative
(name, title, address, email address &
phone) (The representative must have
authority to sign the “Proposer’s
Assurance of Compliance” on behalf of
the Proposer):
Name: Robert F. Kirby Title: President,
CDW Government LLC Address: 75 TriState International Lincolnshire, IL 60069 Email Address:
[email protected] Phone:
847.968.9898
*
5 Proposer's primary contact for this
proposal (name, title, address, email
address & phone):
Name: John Moss Title: Proposal
Specialist Address: 120 S. Riverside
Plaza Chicago, IL 60625 Email
Address: [email protected] Phone:
312.547.2453
*
6 Proposer's other contacts for this
proposal, if any (name, title, address,
email address & phone):
Name: Mark Ellis Title: Manager, Program
Management Address: 74 Reading Ave, Hillsdale, MI
49242 Email Address: [email protected] Phone:
732.982.0390
Company Information and Financial Strength
Line
Item Question Response *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 28
*
7 Provide a brief history of your company, including An influential Walker survey once predicted that by 2020 customer experience will overtake your company’s core values, business philosophy, price as the key differentiator for organizations. At CDW, we’ve always felt that to be true. and industry longevity related to the requested From our earliest days as a classified ad for a 512K memory personal computer in the back equipment, products or services. of the newspaper in search of a customer (yes, we date all the way back to 1984, when classified ads in the newspaper were a thing) to the supplier today of integrated IT solutions for our 250,000 customers, the U.S. Census Bureau to Bemidji Area Schools.
Everything we do revolves around meeting the needs of our customers. It’s tied into our core values, our business philosophy, our industry longevity, our culture, everything. It’s always been that way and it will always be that way. From our front-line sales to backbone support, what brings us together as a company of 9,400 coworkers is our focus on our customers and the CDW Experience they receive no matter their size or location.
For any who aren’t familiar with us, what’s the CDW Experience? No, it’s not a musical act featuring mop top haircuts and matching suits, though you might say it involves a kind of harmony.
- It’s first listening to our customers to find out what they need, what they want, and what
they wish could be, rather than merely overwhelming them with our technology catalog of 100,000 products.
- It’s removing barriers to efficient procurement so that our customers can select technology solutions online or by phone at a price they can afford. - It’s being a true trusted advisor to our customers, making them aware not only of available technology but of technology roadmaps so they can make the most informed purchases, or non-purchases as the case may be, to maximize investment at every critical decision point in the IT lifecycle.
- It’s offering our customers stability and security through rigorous quality control standards, such as our five ISO certifications, in procuring and delivering their IT investments to ensure their investment arrives on time, is what they ordered, and works. - It’s installing and managing our customers’ solution with certified technical and solution experts, either using in-house professionals with more than 6,700 technical certifications or a Trusted Partner Network of more than 1,200 partners of various size, demographic and geography.
- It’s responding to our customers’ requests for support and management after we’ve already made the sale, ensuring their purchases work for them and meet all applicable standards, verifiable through custom reporting.
- It’s meeting our customers’ demands for diversity, equality, and environmental responsibility in the supply chain by partnering with small, local, and diverse businesses, contributing to overall diverse spend in 2018 exceeding $2B.
From our founding to now, we’ve been offering the latest technology and technology solutions, keeping pace with trends every step of the way so that our customers don’t have to. In the 80s it was PCs, VCRs, painter pants, and Miami Vice, and today it’s integrated IT solutions, cloud technology, eSports, and avocado toast.
But none of this would be possible without our incredible coworkers.
The way we make it great for our customers is by making it great for our coworkers.
Meaning, the reason we can commit ourselves so thoroughly to our customers is because of the culture we’ve built at CDW that sustains us, and the relationships we form that constantly
uplift us, motivating us to try harder in delivering the CDW Experience. We empower our coworkers to be everyday bold in their careers through many programs and initiatives. Here’s a select group:
Commitment to Diversity
CDW understands the importance of recruiting and retaining a diverse internal workforce. It starts at the top. On January 1, 2019, Christine Leahy, formerly CDW’s Chief Revenue Officer and with the company since 2002, succeeded Thomas Richards as CEO, making her one of the fewer than 10% of all female Fortune 500 CEOs.
We enable all of our coworkers to make solid, dependable connections in the workplace, with our customers, our supplier partners, and in the communities we serve. We encourage coworkers to take an active role in their own personal and professional development through our many mentoring, technical, and professional development groups, including African Heritage Network, Hispanic Organization for Leadership and Achievement, Women’s Opportunity Network, Alliance for Business Leading Equality, and Military & Allies Resource Council networks.
Community Involvement
As a Fortune 500 company with resources on a global scale, and a widespread presence at the local-level, we recognize our responsibility as citizens of our local communities and the world. CDW provides coworkers volunteer opportunities, including paid volunteer time off, and organizes many charitable events, including our annual Fun Drive each July. Last year CDW and our coworkers raised nearly $700,000 for Children’s Miracle Network (CMN) Hospitals, helping children in our communities throughout the United States and Canada, and bringing our 30-year total to more than $8.3 million.
Beyond our ongoing charitable work, when extraordinary catastrophes have occurred, CDW and our coworkers have been there to support the recovery. We have given our time and support to support those in need, including during the Indian Ocean Earthquake and Tsunami, Hurricane Katrina, the Haiti Earthquake, the Japan Earthquake and Tsunami, and Hurricane Sandy.
Environmental
Environmental Responsibility is a big part of our culture. Though CDW does not manufacture products, we continually work to be mindful of our carbon footprint by developing internal efficiencies and policies for waste reduction, and complying with ISO 14001 standards, all of DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 29
8 Provide a detailed description of the products
and services that you are offering in your
proposal.
Sourcewell’s 50,000 members are made up of public sector agencies and not-for-profits with diverse needs and compliance requirements: classroom technology, public safety equipment, implementation services for secure infrastructure that stores public data, HIPAA, FERPA. CDW Government LLC (CDW•G) offers 100,000 products and has more than 1,000 services coworkers, with a deep bench of preferred partners available to meet Sourcewell members’ (Members) diverse needs. As the market for IT continues to mature, our experience is that more and more customers are seeking integrated technology solutions. CDW•G delivers these solutions—with advice, support, ideas, technology and the experience of thousands of experts.
So whether it’s a quick pick off the shelf, or something a little more involved, our full solution capabilities range from discrete hardware and software products and services to complex technology implementations::
• Hardware. Cables, collaboration and IP telephony, computers (including notebooks, tablets, thin clients), data storage, monitors and projectors, networking products, power, cooling and racks, printers, scanners, and print supplies. • Software. Backup/archive/storage, business, database and business intelligence, desktop/web publishing, management, operating systems, security, and virtualization. • Solutions. Business intelligence, cloud solutions, data center, digital signage, document management, managed print services, mobility, networking, point of sale, security, 3D printing, total software management, unified communications.
• Services: o IT Consulting Services: Our consultants have years of experience in IT direction, process improvement, governance and technology for cloud, IT operations and business continuity as well as mergers and acquisitions. o Security Services: We prioritize security in everything we do, but we also specialize in security assessments and overhauls to safeguard one of your most precious assets — your data. o Networking Services: Our professional services team will assess the impact on your network bandwidth and recommend upgrades as needed o Cloud Services: Our IT consulting team can assess your needs and help you select the right SaaS or IaaS apps and cloud solutions for your business. o Data Center Services: Our engineers help you cut costs by replacing high-maintenance hardware with converged infrastructure and virtualized network and storage resources, on- premises or in the cloud. o Digital Workspace Services: Our team will help you optimize your network for mobile workspaces and collaboration while prioritizing efficiency and security.
With over 1,000 original equipment manufacturers (OEMs), Members have the choice of the usual heavyweights such as HPI, Lenovo, Cisco, Microsoft, Acer, Dell EMC, HPE. We also offer hundreds of other vendors making very cool products and providing very specific services that may be the precise technology for a Member in, say, public safety, such as Getac’s rugged laptops, or Havis’ mounting solutions.
But at CDW•G we know just offering solutions, services, and products doesn’t answer the mail. A critical factor for Members in their procurement goals is the delivery and implementation of the solutions, services, and products to ensure their needs are met. As our company has amassed this impressive portfolio of solutions, products, and services, our leadership foresaw the potential hazards of onboarding newer to market OEMs for our customers and built uncompromising oversight into our process as a result. Sourcewell members benefit from the following steps CDW•G built into our procurement process to ensure risk management on the solutions, products, and services we deliver:
- Requesting our OEM partners put in place supply chain risk management plans to control components sourcing and ensure that no gray market or counterfeit materials are incorporated into their products.
- Vetting to ensure that only OEMs that produce genuine, quality equipment are added to CDW•G’s manufacturer portfolio.
- Acquiring equipment only from manufacturer-authorized sources. - Selling only equipment that we are authorized to sell. - Maintaining redundancy in our manufacturer portfolio, such that if one manufacturer is having trouble with counterfeit parts being introduced to its supply chain, the customer has the option of purchasing an alternative manufacturer from CDW•G. - Purchasing additional stock, when commercially reasonable, to provide customers access to replacement products should a recall be issued for products they have purchased. - Conducting quarterly business reviews with our major OEM partners where any counterfeit/gray market issues are addressed.
*
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 30
9 What are your company’s expectations in the
event of an award?
Whether it’s the internal expectations we set for ourselves, or external expectations financial analysts place on us every three months when it comes time to publicly report our financials, CDW•G has a history of exceeding expectations. We are successful in exceeding expectations in part due to discipline and a forward-thinking approach. We think carefully about what the future will look like and use internal metrics to make sure we are tracking our forecasts (Please see Question 65 for sample metrics). This process makes us confident going on the record with our projections, knowing we will be held to these standards and expected to deliver. A highlight of the Sourcewell and CDW•G relationship over the years has been the alignment of expectations and the roadmap to meeting and often exceeding those. Before we dive in to our expectations upon award of this contract, we’d like to revisit our financial expectations set forth in the last Technology Solutions proposal and how we performed against those: Expected peak growth for 2018 as described in CDW•G 2014 Sourcewell/NJPA Technology Solutions proposal: $350,000,000
Actual growth for 2018: $550,000,000 For the next five years of this contract, we project the fo revenue targets under a sole source award:
2020: $594,930,000
2021: $624,680,000
2022: $655,910,000
2023: $688,710,000
2024: $723,140,000
Here are five big ideas on how CDW•G and Sourcewell will get there together: 1) We expect Canadian performance on this contract will be a key differentiator. We have more than 400 coworkers in Canada to support Sourcewell members across the country. Our recent acquisition of Scalar Decisions Inc., a leading IT solutions provider in Canada, enhances the value that we can deliver to customers. Scalar’s expertise is in professional and managed services, infrastructure, and security.
2) We expect to further diverse partnerships to continue ongoing focus on all communities Sourcewell serves. We do this in a number of ways. Externally, such as in 2018 when we were invited to join the New York City Mayor’s Corporate Alliance Program, which provides diverse businesses direct access to select partner corporations. And internally, with diverse supplier trainings for our sales force that enable better understanding of customers’ diversity goals and initiatives, and CDW•G’s diverse spend solutions. 3) We expect collaboration on marketing to drive increased contract usage and growth. We will generate a spotlight media piece detailing the exclusivity of the CDW•G & Sourcewell agreement that can be shared through various channels, participate in cobranding marketing opportunities, continue sales enablement and training activities, and generate awareness of the agreement through key events and collateral primarily distributed electronically but also with printed releases. 4) We expect to continue our effective partnerships with the Sourcewell organization and other valued Sourcewell vendors. As one of the longest-tenured Sourcewell vendors and one of the largest in terms of sales volume, CDW•G brings tremendous resources to the relationship. We have actively participated in support of Sourcewell leadership and its annual vendor conference for fifteen years. Mark Ellis, from CDW•G’s Program Management team, has been an active participant on Sourcewell’s Vendor Advisory Board, collaborating on past initiatives, such as collecting data from the vendor community on ideas for improved collaboration with Sourcewell, and in Sourcewell’s recent transition from NJPA, connecting Sourcewell to CDW•G marketing leaders and executives to review and solicit feedback. 5) We expect regular strategy meetings with Sourcewell to achieve the following goals: a.
Align Sourcewell goals with CDW•G business development and sales leadership to create targeted lists of customers based on membership status, which we’re already serving but with less activity than expected, and which we’re not serving but should be. For example, CDW•G and Sourcewell’s joint success in leveraging our strong public safety offerings to establish a relationship with the National Sherriff’s Association is a blueprint for the future. b. Contribute research on key legislation that impacts cooperative purchasing. For example, we know recently Utah and Illinois passed legislation that should benefit cooperative purchasing initiatives in those states.
*
10 Demonstrate your financial strength and stability
with meaningful data. This could include such
items as financial statements, SEC filings, credit
and bond ratings, letters of credit, and detailed
reference letters. Upload supporting documents
(as applicable) in the document upload section of
your response.
Sourcewell can be confident of CDW•G’s financial stability. We are a subsidiary of CDW, LLC, which is a subsidiary of CDW Corporation, a publicly-owned Fortune 500 company. As a government agency, Sourcewell is familiar with the trust established through transparency. Four times a year our CEO, Christine Leahy, and CFO make public the results of our recent financial performance and the overall health of our company. We are very proud of our financial record. Selected current financial data:
• Current CDW corporate credit ratings are all stable:
o Moody’s: Ba2 o
Standard and Poor’s: BB+ o
Moody’s Outlook: Positive o
S&P Outlook: Stable
o Our cash plus revolver availability (open agreements to borrow) is at $1.2B as of June 30, 2019, demonstrating strong financial credit.
• Over the past decade our net sales have almost doubled U.S. IT spending as measured by Compound Annual Growth Rate (“CAGR”)
• CDW has been steadily increasing revenue for each year since we went public in 2013, reaching our highest-ever net sales at $16.2B We have also uploaded CDW’s past three annual reports to provide Sourcewell with a thorough accounting of CDW’s financial health.
Our complete financial portfolio is available at
https://investor.cdw.com/
*
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 31
11 What is your US market share for the solutions
that you are proposing?
We estimate that our total Net sales of approximately $17 billion (on a trailing twelve-month basis) represents approximately 5% of our addressable market, which is estimated at ~$325 billion.
*
12 What is your Canadian market share, if any? We do not break out Canada separately; we have reported $1.98B sales in Canada and U.K. in 2018. *
13 Has your business ever petitioned for bankruptcy
protection? If so, explain in detail.
As of the date of submission, CDW•G has never filed a petition for bankruptcy protection. * 14 How is your organization best described: is it a ma
your written authorization to act as a distributor/dea
your sales and service force and with your dealer
a) CDW•G can best be described as a reseller. As part of our Additional Documents zip file upload, we have included written authorization to act as a reseller for the wholesale distributor Tech Data in both the U.S. and Canada. We feel partnering with a reseller like CDW•G over a manufacturer for your contract provides greater benefits to Sourcewell members. Sourcewell is looking for a vendor that can support a catalog that offers both depth and breadth to members. Manufacturers often default to promoting their own products, rather than the solution that best meets the Member’s need. In fact, this can be true for a number of competing resellers as well. Some resellers can generate a substantial portion of their sales from one manufacturer partner, in some cases as much as 50%. This can also be a risky business model. CDW•G is uniquely unbiased. Proof is in our sales; our 2018 company revenue mix did not include a single OEM making up more than 10% of our total. One of the benefits of our vetted portfolio of 1,000 leading brands is that it insulates us, and our customers, from the events of any one company. OEMs and resellers relying heavily on one manufacturer partner can mean a cloudy future for contract success when a business-altering event takes place.
Please visit our easy-to-search website for a list of the OEMs CDW•G is authorized to resell:
www.cdwg.com/brands And please visit CDW Canada’s website for a list of 1,000 authorized OEMs:
www.cdw.ca/brands Another advantage of our reseller status is we have a captive sales audience, which means we can educate our internal sales force on contracts such as Sourcewell, how to sell on Sourcewell, and how to align sales messaging with the contract’s needs. This process leads to contract adoption by CDW•G account managers and that has led to contract adoption by their customers. Together, we have increased new Member usage over the past five years by more than 20%. For our U.S. operations, in 2018 we purchased approximately 50% of the products we sold as discrete products or as components of a solution directly from our vendor partners and the remaining 50% from wholesale distributors.
Additionally, we are authorized and do buy direct when economically advantageous. As one of the largest direct market resellers, CDW•G has established great working relationships with the major manufacturers in the technology industry. Our buying power attracts the industry’s top manufacturers-and their best prices and rebates. Most manufacturers send us daily Electronic Data Interchange (EDI) downloads with pricing and product availability information. Also, we receive timely notification regarding product changes and lifecycles. In a recent calendar quarter documented by one of our comprehensive Sourcewell sales reports submitted under the current contract, products and services sourced from 663 manufacturers were purchased by the Membership via the contract. These represent the entire range of the technology market from wires, cables and connected classroom furniture to advanced networking/data center solutions.
Effective purchasing and inventory management are key elements of our business strategy that result in safe and secure IT hardware and software for our customers. Our management information systems, purchasing systems, radio frequency-based cycle counting system, and use of vendor stock balancing allow us to minimize our investment in inventory and to reduce inventory discrepancies and the risk of obsolescence.
We conduct quarterly business reviews with our top suppliers and distribution partners to communicate any outstanding issues. We have developed supplier scorecards for our suppliers to drive service expectations and accountability, which directly relates to the customer buying experience. These scorecards have greatly improved service levels and are driving process improvement initiatives throughout the supply chain with many partners.
CDW•G has a replenishment program with specific criteria for each manufacturer that takes lead-time into consideration when placing orders as well as monitors return rates to look for quality issues. CDW•G purchases products in volume when practical and stores the oversupply in our overstock locations. In this way, we can pass along volume discount savings to our customers, and the products are available for immediate shipment. We also offer staging options in which we can warehouse specific items, release them on a rollout schedule, and guarantee stocking position.
*
b) Although CDW•G is best described as a reseller, we are also recognized as a service provider. CDW•G’s sales force, including both inside and field-based personnel in customerfacing sales roles, are employed directly by our company. We do not use dealers, partners, or subcontractors in this role. Our business model offers Sourcewell members the advantage of leading manufacturers paired with strategic, integrated, comprehensive services. We know that accelerating changes in technology mean that customers require more than just a product to satisfy many of their IT needs. Most customers expect a security component built in to their purchase, which often means implementation, monitoring, and more. CDW•G has transformed from primarily a technology products reseller to include services as part of our integrated technology solutions catalog to keep pace with our customers’ needs. We have built a services practice that supports more than 35,000 customers in 140 countries.
Please visit our website for a video on how CDW•G services deliver innovation.
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 32
www.cdw.com/services One example of how Sourcewell members benefit from our innovative services is in K-12. CDW•G provides broad and diverse services such as large volume Chromebook rollouts with White Glove Services, networking implementation under the e-Rate program, onsite deployment of whiteboards/video solutions, physical security upgrades, and Blueprint to Design™, a value-added design service that includes classrooms, media centers, cafetoriums, and STEM/STEAM labs. We can deliver all of the services requested in this RFP by means of our internal coworkers, which includes engineers with precise technical expertise, as well as through a network of trusted service providers with whom we have long-term, ongoing relationships. Many of the services we offer are scoped on a custom basis to meet the customer’s specific needs. The ability to use our own coworkers as well as our network of service providers gives us flexibility and deep resources to meet changing workload demands. To make sure we are meeting our customers’ needs, we have built a deep services practice that goes above and beyond OEM requirements. For example, Cisco’s minimum requirement to be a Gold-Certified Partner is to have 4 Cisco Certified Internetwork Experts (CCIEs) on staff. While other vendors may be able to meet Cisco’s minimum threshold to gain the designation, CDW•G takes it further to ensure we are meeting our customers’ requirements
by staffing our services team with 63 CCIEs.
15 If applicable, provide a detailed explanation
outlining the licenses and certifications that are
both required to be held, and actually held, by
your organization (including third parties and
subcontractors that you use) in pursuit of the
business contemplated by this RFP.
We recognize that Sourcewell members are made up of government, education, tribal nations, and non-profit members. In our years of experience working with Members we’ve found they themselves don’t require many licenses or certifications from IT vendor partners. Separate from this, there are unique state business licenses and tax certificates found at the state, county, and local level. CDW•G holds the applicable licenses and certifications to do business in every state on this contract.
When it happens a local agency we haven’t worked with before requires a license or certification we may not hold, our account managers work with our Finance or Program Sales team (depending on the requirement) to apply for the license. If the requirement is one we do not qualify for, like a small business certification, we work with our vendor partners to meet the customer’s need. We also follow all applicable laws, such as prevailing wage legislation.
For the licenses and certifications that are held by CDW•G, these reflect a commitment to stability and security through rigorous quality control standards. Our business succeeds in part due to an understanding with our partners that we can safely procure and implement their IT investments, and protect their critical information. Select quality control and technical certifications held by CDW•G are as follows: International Organization for Standardization (ISO). ISO certified since 2001, CDW•G has a mature, well-defined Quality Management Systems (QMS) that includes continued compliance to the following ISO Standards:
- ISO 9001 – Quality Management System: Sales, configuration and support of computer and related technology within both of CDW•G’s Configuration Centers. - ISO 28000 – Supply Chain Security Management System: The planning, delivery and oversight of secure supply chain management and supporting activities in the US. - ISO 27001 – Information Security Management System: Provision of product sales to CDW•G customers, including all backbone functions and support of computer and related technology.
- ISO/IEC 20243 – Information Technology: Complies with the requirements in the Open Trusted Technology Provider Standard (O-TTPS).
- ISO 14001 – Environmental Management System: The environmental activities related to product/service management, inventory control, shipping, returns management, and receiving for computers and related technologies, excluding the office, cafeterias and the lessee area.
HIPAA - Health Insurance Portability and Accountability Act: CDW•G complies with all applicable HIPAA regulations, including those related to auditing.
SSAE16 Service Organization Controls (SOC) 1 Type 2 – CDW•G Managed Services has had clean, annual PCI and SAS70 Type II (and now Statement on Standards for Attestation Engagements No. 16 (SSAE16)) audits since 2004. PCI Level 1 Compliance – CDW•G Managed Services is audited annually for Level 1 Payment Card Industry (PCI) compliance which attests to the fact that our Managed Services operations and services meet requirements to comply with the standards of the PCI Security Standards Council.
Additionally, CDW•G’s certifications and knowledge-depth extend to the individual level. Our coworkers hold many technical certifications to support the diverse technology solutions in our catalog. Please find these in Question 69.
*
16 Provide all “Suspension or Disbarment”
information that has applied to your organization
during the past ten years.
As of the date of this submittal, and for the prior ten years, CDW•G certifies that to the best of its knowledge and belief, CDW•G has not been listed by any federal or state authority as debarred or suspended, where such debarment or suspension would have a material and adverse ability on our ability to perform hereunder.
*
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 33
17 Within this RFP category there may be
subcategories of solutions. List subcategory titles
that best describe your products and services.
Accessories Power, Cooling &
Racks Desktop Computers
Data Storage/Drives Enterprise
Storage Point of Sale/Data
Capture Servers & Server
Management Notebook/Mobile
Devices NetComm Products
Carts and Furniture Printing &
Document Scanning Services
(Partner Delivered) Software
Collaboration Hardware Video &
Audio
Cables
Warranties-Product Protection
Video Hardware
Interactive Whiteboards Interactive
Flat Panel Display Chromebooks
Google Chrome Management SaaS
*
Industry Recognition & Marketplace Success
Line
Item Question Response *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 34
18 Describe any relevant industry awards or
recognition that your company has received in
the past five years
Sourcewell is committed to building valued relationship and delivering innovative solutions with integrity, exceeding the expectations of its members. Offering its members the opportunity to purchase the best IT at a competitive discount is an important part of Sourcewell’s commitment, but so is the character and quality of the vendor that Sourcewell provides as a business partner.
Over our decades of doing business, our company has been recognized as creating the sort of environment that empowers its coworkers to be successful. We make it great for our customers by making it great for our coworkers. Here we highlight five recent workplace awards and recognitions that speak to our company and culture. One of the Best Places to Work in IT 2019
Computerworld This year, which marks the 19th time our company has won the Computerworld for Women in 2019
Fairygodboss Fairygodboss named us one of the Best Companies for Women in 2019 for our commitment to gender diversity and both recruiting and retaining female talent.
Fairygodboss is the largest career community for women.
Best for Vets Employer 2019 Military
Times
Military Times named our company one of its Best for Vets Employers in 2019, placing us among the top employers for veterans based on culture, recruiting, policies, and resources related to veterans, service members, and military families. Perfect Score in Corporate Equality Index 2019
Human Rights Campaign We were recognized with a perfect score of 100 percent on the Human Rights Campaign’s 2019 Corporate Equality Index (CEI) and the distinction as a Best Place to Work for LGBTQ Equality.
Top 100 Solution Providers Computer
Dealer News (CDN)
Every year CDN compiles a list of the Top 100 IT Solution Providers in Canada based on company revenue. CDW Canada ranked No. 2 in 2019 (based on 2018 revenue). Above are select awards from 2019. Over the past few years we have received many awards and recognition, and those include the following list:
- 100 Best Places to Work in Chicago
- Best Places to Work in Connecticut
- Top Companies to Work for in Arizona
- Tampa Bay Business Journal Best Places to Work
- Dallas Business Journal Best Places to Work
- Forbes’ America’s Best Employers
- Military Friendly Employer Award
- Business Equality Network LGBTQ Business Equality Excellence Award - Workforce 100 and Human Capital Media Research recognized CDW as one of the 2018 Workforce 100
- Canada’s Channel Daily News named CDW Canada the No. 2 Solution Provider of the Year, and Scalar, a CDW Company, the Top Storage Provider of the Year. Workplace honors are only part of what makes our company special. We also commit to excellence in the eyes of our OEM partners in order to further our partnerships in delivering best-value solutions to our customers. A sample of our partner recognition over recent years is as follows:
- Aruba Top Channel Partner Award
- Citrix U.S. Public Sector Partner of the Year
- Cisco Collaboration Partner of the Year
- Dell President’s Circle Award
- HP Partner of the Year
- HPE North America Network Service Provider (NSP) Partner of the Year Award - HPI largest partner in Direct Reseller Channel
- IBM North America Top Strategic Business Partner Leadership Award - Intel North America Public Sector Partner of the Year - Lenovo’s largest Global Direct Response Channel Partner - Microsoft Partner of the Year
- Nutanix Global Partner of the Year
- Sophos National Partner of the Year
- VMware Partner Innovation Award
*
19 What percentage of your sales are to the
governmental sector in the past three
years
2018: 34%
2017: 28%
2016: 34%
*
20 What percentage of your sales are to the
education sector in the past three years
2018: 38%
2017: 36%
2016: 36%
*
21 List any state or cooperative purchasing
contracts that you hold. What is the annual
sales volume for each of these contracts over
the past three years?
CDW•G holds numerous state or cooperative purchasing contracts, including AEPA, TIPS, PEPPM, E&I. Unlike Sourcewell, however, most of our cooperatives that we work with are not public agencies, a decided disadvantage to transparency. While we cannot provide the sales volumes, Sourcewell can find a full list of our publicly available agreements at www.cdwg.com/contracts.
*
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 35
22 List any GSA contracts that you hold. What is
the annual sales volume for each of these
contracts over the past three years?
CDW•G holds the GSA Schedule Contract: 47QTCA18D004K, open to all federal and civilian agencies, state and local agencies, and public schools.
Annual sales volume for the past three full years: 2018:
$142,600,688
2017: $133,866,901
2016: $142,939,903
*
References/Testimonials
Line Item 23.
Entity Name * Contact Name * Phone Number *
Elk Grove Unified School District Todd Barber 916.686.7710 ext.68051 * City of Chattanooga Matthew McDarmont 423.643.6339 *
University of Colorado Duane Tucker 303.764.3453 *
Queen’s University, Kingston, Ontario Andy Green 613.533.6000 ext. 32175 City of Swift Current, Saskatchewan Dwayne Levoie 306.778.2708 Top Five Government or Education Customers
Line Item 24. Provide a list of your top five government, education, or non-profit customers (entity name is optional), including entity type, the state or province the entity is located in, scope of the project(s), size of transaction(s), and dollar volumes from the past three years.
Entity Name Entity Type * State /
Province * Scope of Work * Size of Transactions * Dollar Volume Past Three Years * Georgia
Institute of
Technology
Education Georgia - GA 1. Software 2. Netcom
Products 3. Notebooks/Mobile
Devices
19,107 orders ranging in
size from large to small
invoiced at various dates
throughout contract year
$23,575,763
*
Florida
International
University
Education Florida - FL 1. NetComm Products 2.
Desktop Computers 3. Software
5,701 orders ranging in size
from large to small invoiced
at various dates throughout
contract year
$18,026,658
*
University of
Washington
Education Washington - WA 1. Software 2. Services (partner delivered) 3. NetComm Product
2,936 orders ranging in size
from large to small invoiced
at various dates throughout
contract year
$17,731,256
*
Clarksville- Montgo
County Schools
Education Tennessee - TN 1. Notebook/Mobile Devices 2.
NetComm Products 3. Video and
Audio
331 orders ranging in size
from large to small invoiced
at various dates throughout
contract year
$17,569,029
*
Valverde
Unified School
District
Education California - CA 1. Notebooks/Mobile Devices 2.
Desktop Computers 3.
Software
1,992 orders ranging in size
from large to small invoiced
at various dates throughout
contract year
$13,029,947
*
Ability to Sell and Deliver Service Nationwide
Describe your company’s capability to meet the needs of Sourcewell Members across the US, and Canada if applicable.Your response should address in detail at least the following areas: locations of your network of sales and service providers, the number of workers (full-time equivalents) involved in each sector, whether these workers are your direct employees (or employees of a third party), and any overlap between the sales and service functions.
Line
Item Question Response *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 36
I I 11
25 Sales force. As Sourcewell’s member base continues to grow in the U.S. and Canada, its ideal partner on this contract will be able to keep up as a valued provider to your diverse membership. But beyond blanketing Members with sheer numbers, Sourcewell’s ideal partner should also be aligned with the nuances of your members’ industry sectors and procurement environments; able to offer specialized support to help Members meet their goals; and to fulfill this contract’s full potential.
As part of the CDW Experience, we organize our sales force differently from other companies in order to best serve our customers. First, we form account teams knowledgeable about the unique public sector customers they support. These account teams serve customers exclusively within their sector, which closely match up with Sourcewell’s member base: K-12 Education, Higher Education, State and Local Government, Federal Government, and Healthcare. The advantage to CDW•G’s model is that our account managers become experts within their sector, able to respond to the very specific needs of each. For example, our account managers in education are knowledgeable in FERPA and other privacy laws, our account managers in State and Local Government track applicable laws to the states they serve, Healthcare teams understand HIPAA. Within each sector, CDW•G’s sales force is then divided into eleven geographic regions across the United States. To support this model, we have office locations all across the country. This combines our vast resources as a Fortune 500 company with a personalized presence right in the neighborhood. As a result, the CDW•G sales force is aware of and prepared to support the local landscape in a way that is unmatched by personnel at both small local companies and national companies. Our full listing of 25 U.S. sales offices is as follows, including a new location in the Nashville area, a 5,000-square-foot-office enabling us to better support Sourcewell members in Tennessee and the South: Chandler, AZ; Glendale, CA; Shelton, CT; Tampa, FL; Chicago, IL; Lincolnshire, IL; Vernon Hills, IL; Evansville, IN; Indianapolis, IN; Detroit, MI; Grand Rapids, MI; Minneapolis, MN; Las Vegas, NV; Cherry Hill, NJ; Eatontown, NJ; Cincinnati, OH; Cleveland, OH; Nashville, TN; Dallas, TX; Reston, VA; Bellevue, WA; Appleton, WI; Madison, WI; Milwaukee, WI; Wausau, WI. Sourcewell members receive expertise, experience, and strength in numbers with CDW•G. They will have access to the following specialized sales account managers in each sector:
- Higher Education: ~200
- K-12 Education: ~350
- Healthcare: ~250
- Federal Government: ~200
- State and Local Government: ~225 Each Sourcewell member will receive an account team that maintains overall responsibility for making certain we deliver the unique CDW Experience.
One part of the team is made up of the account manager, who listens to develop in-depth knowledge of Member values, technical environment, and financial objectives, to then offer ways in which CDW•G can cut costs, increase productivity, and simplify procurement. Supporting the account manager, Members also have a field account executive, who will arrange to visit Member sites for business reviews, solution and services consultation, white board sessions and other meetings, on a regular basis or as needed. And, of course, Sourcewell receives your own dedicated account manager, who ensures Sourcewell pricing is applied to Members’ quotation or order, and affirms that the sale and subsequent fulfillment and invoicing is conducted in accordance with the requirements of the Sourcewell contract. In addition to our U.S. presence, we will support Sourcewell’s members in Canada through our mature presence there. Since establishing Canadian headquarters in 2003, CDW Canada has grown significantly, adding coworkers across the country to better serve customers in their regions. Public Sector sales teams are organized by vertical: education, government, healthcare. With a recent strategic acquisition of Scalar Decisions, CDW Canada has coworkers located in most of the major cities across Canada including Ottawa, Calgary, Edmonton, Montreal, and Vancouver. CDW Canada’s head office is in Toronto, ON, employing more than 400 coworkers and supporting customers and partners across the country. The number of specialized sales support Sourcewell members in Canada will have access to in each sector:
- Education: ~20
- Government: ~20
- Healthcare: ~15 All of CDW•G and CDW Canada’s salesforce are direct employees.
Where our sales and services overlap, Sourcewell members will benefit from yet another unique advantage of CDW•G’s business model. We provide access to incomparable valueadded resources and technical expertise while simplifying the process through a single, dedicated point of contact. Sourcewell members’ CDW•G account managers function as the quarterback here to engage our value-added resources, which include sector-specific support specialists, such as our Public Safety team (law enforcement, fire rescue, emergency medical services, and emergency management organizations) and Education Strategists and Learning Environment Advisors. Also, highly trained presales specialists who are experts in particular areas of technology, and for specific partner solutions, including more than 100 systems engineers who assist with evaluating products based on unique operational requirements and budgetary constraints.
*
26 Dealer network or other distribution methods. CDW•G doesn’t use dealers. We resell directly. * DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 37
27 Service force. As Sourcewell’s member base continues to grow in the U.S. and Canada, its ideal partner on this contract will offer thorough, localized service coverage to meet the high standards of responsiveness that members have to come to expect on the current contract. Supporting CDW•G’s sales force in providing value to Sourcewell members is an extensive service force, made up of in-house service professionals and a Trusted Partner Network that span coast to coast. Technology procurement goals have evolved since Sourcewell and CDW•G both came into existence decades ago, moving from box pushing to complex solutions made up of different specializations. To make sure we are close-by, responsive, and able to understand our customers’ evolving needs, CDW•G has built a local services presence across 32 cities in the U.S.. Our full listing of U.S. services locations is as follows: Phoenix, AZ; Los Angeles, CA; San Diego, CA; San Francisco, CA; Denver, CO; Miami, FL; Tampa, FL; Atlanta, GA; Chicago, IL; Evansville, IN; Indianapolis, IN; Boston, MA; Detroit, MI; Grand Rapids, MI; Minneapolis, MN; St. Louis, MO; Raleigh, NC; Las Vegas, NV; New York City, NY; Cincinnati, OH; Cleveland, OH; Philadelphia, PA; Pittsburgh, PA; Nashville, TN; Dallas, TX; Houston, TX; Seattle, WA; Washington D.C.; Appleton, WI; Madison, WI; Milwaukee, WI; Wausau; WI Here’s a further services coverage breakdown, by services area and resource type.
- Professional Services Engineers and Project Managers (CDW•G coworkers) across 25 cities in the U.S.
- Partner Services network resources across 32 cities in the U.S. - Professional Services-National Team Engineers and Project Managers (CDW•G coworkers) across the U.S.
- Configuration Center Technicians (CDW•G coworkers) in Chicago and Las Vegas. - Managed Services-Network Operations Center Engineers and Project Managers in Madison, WI, Minneapolis, MN and Chicago, IL.
- Aggregation Services third-party hosting centers across the U.S. CDW•G delivers service by means of our Partner Network with whom we have collaborative, ongoing relationships.
Our Engineers We have over 1,000 services professionals. Instead of breaking our services professionals into sector, with the exception of the federal sector, which has its own unique clearance
* requirements, our services professionals are deployed into all segments. We are always thinking about what provides the best value for our customers and the optimal solution outcome, and in services we believe expertise exists within a particular technology, not sector. For instance, when implementing a Unified Communications solution or monitoring an IBM mainframe, it matters more that the engineer knows those technologies, not whether it’s for a school or a county office. And our engineers know those technologies, and a whole lot more. Our commitment to this ideal has led to nearly 6,700 coworker technical certifications. For a more detailed listing of technical certifications, please see Question 69.
Trusted Partner Network CDW•G has strong alliances with approximately 1,200 services providers, which includes minority, women-owned, and other small, disadvantaged businesses, who provide consultants and engineers to complement CDW services projects. When we feel that a partner can provide the best-value on a given project, we select one based upon their ability to meet the needs of the customer, using such criteria as price, responsiveness, quality, geographic reach, available skill-set, length of project and overall customer satisfaction. We choose our service providers carefully, enabling us to focus on developing strong relationships with only the most competent providers. A majority of our partners are organizations Sourcewell members will recognize: Cisco, Microsoft, IBM, Google, Fujitsu, Oracle, Adobe, MP Integrated Solutions, Atomic Data, Twin City Hardware, and many more. By partnering with these companies, CDW•G brings our customers best-value solutions. In addition to our U.S. presence, we will support Sourcewell members across Canada. We have services coworkers in the following major cities: Calgary, AB; Edmonton, AB; Vancouver, BC; Winnipeg, MB; Toronto, ON; Ottawa, ON; and Montreal, QC. These are supported by partner network resources nationwide.
A further services coverage breakdown, by services area and resource type. - Configuration Center Technicians leveraging our distribution partnerships in the following major Canadian metropolitan cities: Greater Vancouver, Calgary, Greater Toronto and Guelph, Montreal and Halifax.
- Aggregation Services and partner hosting center in Toronto DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 38
28 Describe in detail the process and procedure
of your customer service program, if
applicable. Include your response-time
capabilities and commitments, as well as any
incentives that help your providers meet your
stated service goals or promises.
CDW•G’s goal is to minimize lapses in performance fulfillment, and there are many controls in place to ensure customer satisfaction is continually met. For example, we are proud of our historical percentage of Dead-On-Arrival units being less than .6%, against an exceptionally high output—the number of units shipped daily in recent years is at nearly 150,000. Still, we continually strive to improve the customer experience as part of the CDW Experience.
If due to unforeseen circumstances there is a lapse, we have a support plan in place to listen, evaluate, correct, and understand. To simplify the customer service process, we recommend Sourcewell members bring any issues or inquiries to the attention of their account manager.
Members’ CDW•G account managers should be the center of their customer service and support experience. Barring unforeseen circumstances, account managers respond between 30 minutes and four business hours. They will work to resolve the incident, taking the necessary steps to ensure a best outcome. Or if the account manager is unavailable that day, a backup is assigned. Members’ full account support team is available through their online account. It shows the live status of their representatives’ availability. Please see Question 52 for more information related to online account capabilities. CDW•G account managers’ first step is always to listen. Then they evaluate and determine the best next steps. If the account manager cannot correct the issue, they will escalate it to their sales manager. If the sales manager cannot correct the issue, they will escalate it to the director. Escalation continues until we provide a suitable solution to the performance issue. A word of note: beware of proposed incident escalation paths that go no further than issue resolution. Because Sourcewell members will likely get very familiar with these escalation paths. Vendors that correct the problem but acknowledge it no further than incident escalation/resolution will be able to offer only temporary fixes. They won’t understand the causes of where they failed to meet member expectations.
A follow-up step in our incident escalation process involves taking the incident resolution process one step further. Our sales teams work hand-in-hand with our Program Management team to ensure that for issues requiring significant escalation, we determine proactive measures to prevent the problem from recurring. We want to understand why it happened to make sure it doesn’t happen again. This is one of the reasons we are consistently lauded for outstanding customer service.
As a back-up support option, Sourcewell members can always choose to contact a customer relations representative. CDW•G has representatives available to resolve post-sales inquiries from 7:00 a.m. until 9:00 p.m. CT, Monday through Friday, or via email at [email protected], with a reply back within 24 hours. As part of our focus on listening in providing customers the CDW Experience, we regularly measure customer satisfaction to find out how we can even better meet our customer needs. Because we know that what worked for our customers in 2010 may not be the best method in 2020. That’s why since 2000 our Customer Feedback Program has run via our Market Research Team. The program measures customer satisfaction, thoughts about CDW•G, and problem areas.
The primary methodology is a semi-annual survey which gathers information on customer-facing departments including shipping, customer relations, and the customer’s sales team. Customers assess key touch points and high-level company characteristics.
Customers are selected on a random basis to participate in the surveys. If a customer provides a response that is ranked poor or fair, then a specialist from our Quality Assurance team contacts the customer to determine the reason for their unsatisfactory response and offers additional action to rectify the problem. Notices including customer contact information and feedback are sent to CDW•G sales managers so they can follow up. However, the majority of end users supply favorable survey comments. As a testament to our dedication to customer service, CDW is a past winner of the Forrester Groundswell Award for B2B Listening.
Below are the results from CDW’s semi-annual Customer Relationship Survey in June 2019.
Overall Performance Account Manager – 91%
Customer Service Staff – 90% Delivery Process –
91%
But of all the statistics we track, measure, and apply to our company, we feel the statistic that best measures our customer service is our industry longevity and that customers keep returning to us for their IT needs. For example, of the almost 14,000 Sourcewell members from all market segments who purchased via Sourcewell in 2017, nearly 70% purchased from CDW•G again in 2018.
*
29 Identify any geographic areas of the United
States that you will NOT be fully serving
through the proposed contract.
None. Sourcewell members in all geographic areas will be fully served by CDW•G on this contract. *
30 Identify any Sourcewell Member sectors (i.e.,
government, education, not-for-profit) that you
will NOT be fully serving through the proposed
contract. Explain in detail. For example, does
your company have only a regional presence,
or do other cooperative purchasing contracts
limit your ability to promote another contract?
None. All Sourcewell member sectors will be fully served by CDW•G on this contract. *
31 Define any specific contract requirements or
restrictions that would apply to our Members in
Hawaii and Alaska and in US Territories.
None. We are shipping to Members in Hawaii, Alaska, and in the US Territories. In 2018, we processed 1,139 orders for Members in these states and territories. * Marketing Plan
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 39
Line
Item Question Response *
32 Describe your marketing strategy for
promoting this contract opportunity.
Upload representative samples of your
marketing materials (if applicable) in the
document upload section of your
response.
Industry awareness is critical in establishing a successful cooperative contract and growing its use. In a competitive cooperative landscape, with the very same vendors aspiring to be named to Sourcewell that are already holders of multiple other cooperatives, Sourcewell’s ideal partner needs to fully understand the uniqueness of Sourcewell and how to showcase it, using thoughtful resources and creativity.
CDW•G and our marketing team are very familiar with the Sourcewell brand. We participated in Sourcewell’s successful rebranding effort from NJPA, connecting Sourcewell to CDW•G marketing leaders and executives to review and solicit feedback. Our marketing team is also recognized industry-wide for its campaigns. We were recently named a finalist for Content Marketing Project of the Year by the Content Marketing Institute, the largest and longest-running international content marketing awards program in the world. Added to these distinctions, Sourcewell’s CDW•G Program Management team, who know Sourcewell inside and out through the current contract on a day-today basis, collaborate with CDW•G’s marketing department to create awareness campaigns to disseminate key contract information to potential end users. Taking into account our experience and familiarity from more than 15 years of successfully working together, CDW•G has a forward-looking, 10-step strategy that maximizes our wide-reach to create awareness of Sourcewell in the U.S. and Canada, driving further adoption and spurring increased growth on the next contract.
1. Member Transition. To begin, upon award CDW•G will transition Members using the current contract to the new contract. After contract launch, we can add any Member who requests being added to this contract by linking them to the contract within 5 business days of request. CDW•G’s marketing plan begins with continuing to market this agreement to all eligible Sourcewell members. 2.
Agreement Transition Plan. Possibly the most important step is a well-oiled transition plan from CDW•G’s current agreement to the newly awarded agreement. We’ve already created a sample contract landing page that is ready to go live on Day 1. Please access it at www.cdwg.com/Sourcewell. We’ll keep this site up to date with all the latest contract information.
Products and pricing are available right now. We will also collaborate with Sourcewell marketing to create an email awareness campaign to explain how CDW•G and Sourcewell will make the transition seamless for the Sourcewell membership. For all piggyback agreements that are currently set up between CDW•G and Sourcewell, David White, Sourcewell’s program manager, will work with the local sales team to build a transition plan for each agreement to ensure continuous use of the Sourcewell and CDW•G agreements. 3. Customer Facing Collateral. In an effort to drive awareness of the Sourcewell agreement through CDW•G, collateral will be distributed electronically, on the Sourcewell landing page, and printed for Sourcewell customers. Collateral will communicate the benefits of purchasing through the agreement from CDW•G as well as showcase products, services, and solutions offered to customers. As a part of this proposal, CDW•G has created customer-facing collateral that is ready for immediate distribution upon award. Our strategy is twofold. First, to ensure business continuity for our current Sourcewell customers, making sure they are promptly aware of the new contract so that we transition smoothly into the next agreement. Second, we want to increase awareness and adoption for current nonmembers in order to promote net new growth for Sourcewell.
These sample documents can be viewed as part of our document uploads in this section, as well as at www.cdwg.com/Sourcewell.
4. Sales Enablement/Training. A Sourcewell member’s first point of contact with CDW•G is typically their dedicated account manager. Correspondingly, it is critical that our account managers understand the scope and benefits of the Sourcewell agreement. In conjunction with the technical trainings offered to our CDW•G account teams, our Program Management team will also train our sales teams regarding the Sourcewell agreement with CDW•G. Training won’t be a one-time thing— David White and the CDW•G Program Management team continuously train and provide information to educate the sales force on updates or changes to our program with Sourcewell. Having multiple touch points throughout the year helps provide additional ways for the team to gain information that directly relates to launching the program, maintaining compliance, and promoting growth of the Sourcewell agreement.
The range of the CDW•G training program allows our account teams to support Sourcewell members through the entire sales cycle from project inception, purchase, solution deployment, and post-sale support. Moreover, our account teams then propagate the value of the Sourcewell agreement to nonmembers helping to drive increased adoption and contract growth. 5. Monthly Email. CDW•G produces and distributes a Sourcewell specific email monthly to approximately 11,000 CDW•G Sourcewell customers. Emails have been designed to highlight monthly rotating solutions topics for the Sourcewell members such as Hyper-Converged Infrastructure (HCI), Mobility and Networking, along with direct links to the CDW•G/Sourcewell landing page. Please see a sample email we recently sent out included in our marketing materials document uploads. 6. Corporate Communications. Upon award, CDW•G will generate a spotlight media piece at the CDW Newsroom site detailing the exclusivity of the CDW•G Sourcewell Agreement. These can be shared with select media publications.
We also encourage both corporate and individual coworker social media channels to share releases at CDW Newsroom. Finally, it will be a part of a daily, internal newsletter that reaches CDW•G coworkers. 7. Sourcewell Branding Logo. A CDW•G and Sourcewell branding logo will be created to include on the email auto signatures of sellers with applicable customers. The logo will direct customers to the Sourcewell landing page.
8. Ability to Collaborate on Co-Marketing Efforts. CDW•G is able and willing to participate in cobranding marketing opportunities for all future proposals from Sourcewell. We are actively working to expand the Sourcewell footprint into strategic industries, opening up new channels of membership to Sourcewell. A sample document upload in this section includes the successful LE Supply Pro/National Sherriff’s Association and CDW•G promotional effort. 9. Social Media. CDW’s marketing team has many advanced tactics to reach Sourcewell customers in the US and Canada.
Please see Question 33 for information on how our social media presence can generate and increase awareness.
10. Executive Sponsorship. Part of CDW•G’s commitment to our customer base is constantly *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 40
seeking out opportunities to strengthen our national partner relationships. We view executive alignment as a key part of a successful contract strategy. Our Program Management team conducts quarterly business reviews with CDW•G executive leadership and a significant portion of this agenda is devoted to Sourcewell, including usage statistics and growth trends. The Sourcewell contract continues to be of great interest at CDW•G’s executive level because of our successful growth strategies.
33 Describe your use of technology and
digital data (e.g., social media, metadata
usage) to enhance marketing
effectiveness.
To advance Sourcewell’s message in the crowded public cooperative landscape, Sourcewell’s ideal partner will need to go beyond the slicks, glossy one-pagers, and email blasts of a traditional marketing campaign to reach future Members who don’t today, and won’t ever respond to information presented that way. In 2019, many go to social media for their news and information. It’s been reported the U.S. and Canada have a combined 50 million Twitter users. So ask yourself what sort of technology solutions company is not making use of one of the largest technology platforms to reach customers and future customers in these countries? We’ve been on Twitter since 2012 and as of this submission have more than 46,000 followers. Using technology to promote and sell technology —seems smart. At least it does to our company. In fact, CDW•G leverages an employee advocacy tool that spans social media. It’s called Social Squad, and it allows employees across the company to access curated social media content to share to their personal social media networks, including LinkedIn, Twitter, and Facebook. The platform has 2,248 registered members and gains more every day. In July, our employees shared 9,400 times and generated 26,700 clicks and 14,514,910 impressions. The platform also has an app available for iOS and Android. Social Squad members share content on a number of topics, including CDW news, products and deals, emerging technologies, product launches, featured partners, and more. In order for this contract to be used to the fullest extent, it needs to be embraced by both the IT teams and the procurement departments of eligible users. Other than first-hand experience, we think the best way to making a last impression on our customers’ IT teams is storytelling. For this reason, we suggest a series of customer success stories, either written or potentially delivered as webinars. We envision a CIO or CTO to highlight how they worked with CDW•G and used the Sourcewell contract to solve a problem. The target audience for these webinars will be other CIOs and the engineers who work for them. We would ask Sourcewell to help develop this concept and eventually
co-promote the message with the membership.
*
34 In your view, what is Sourcewell’s role in pr
Sourcewell- awarded contract into your sale
Having grown from a small, local purchasing cooperative to its status today as a national leader in public contracts, Sourcewell understands effective messaging. Sourcewell’s ideal partner on this contract will make sure Sourcewell is an active partner in spreading the word of this new contract’s benefits and features. We expect that following the RFP process and a continued partnership with CDW•G, Sourcewell will announce the new contract award to its 50,000 members. We expect Sourcewell and CDW•G will collaborate on contract launch and marketing material for the Sourcewell membership. And additionally collaborate and build an announcement program to the Sourcewell team.
We expect Sourcewell and CDW•G will build strategic partnerships under the agreement with an effort focusing on target customers who require a contract for purchasing. We expect Sourcewell will continue to attend influencing trade shows for the procurement community and include CDW•G in Sourcewell’s awareness campaign at those shows. We expect Sourcewell will be a trusted advisor and partner in designing a contract training program for CDW•G internal and field sellers with a contract training program. Which transitions into contract integration. For our part, tenured CDW•G account managers are actively marketing the current Sourcewell contract to customers and are very familiar with its benefits, including special product categories, a unique administrative fee structure, and flexibility, such as CDW•G’s augmentation of the prior contract to include Dell EMC products and AWS. Transitioning to the new contract with CDW•G will be seamless and avoid the predictable sales dip of other scenarios. Sourcewell does not have to worry about member confusion or orders held up during training and setup time. Business will continue to flourish, and training time will be used as a refresher, providing contract updates and focusing on strategies to increase adoption. Each year, as CDW•G continues to grow, we do hire a significant number of new account managers. To inform and enhance our sales force’s understanding of the Sourcewell contract and its nuances, within the first 30 days post award we will conduct a ‘refresh’ training with all account managers and Sourcewell staff should be present to impart your passion for cooperative purchasing as well as answer questions.
*
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 41
35 Are your products or services available thro
e- procurement system and how governme
Sourcewell members already procuring technology through e-procurement, and for those who might like to, benefit from a mature e-procurement practice, with a deep understanding of integrations and resources dedicated to driving customer adoption. In our experience, customers can save anywhere from $30-65 per transaction by using a reliable, secure e-Procurement system that automates their process from procurement to payment.
As a company, CDW has completed more than 9,000 e-Procurement integrations. Our in-house staff of over 200 IT personnel are dedicated solely to our web, internal, and e-commerce IT systems.
Sourcewell members who would like to explore an integration, benefit from our best practices and lessons learned from nearly 20 years of integration experience. We’ve pretty much seen it all. We’ll advise on what works and what doesn’t. For example, we find that the best user experience is a mix of both eProcurement and EDI (Electronic Data Interchange) for invoicing and asset management.
Or that government and education customers often realize significant benefits due to decentralized procurement structures. One of our largest education customers has 6,000 authorized buyers across 350 unique departments. CDW•G’s e-procurement solution has helped them simplify procurement by using one system and leveraging the Sourcewell agreement. However, experience has also taught us that each customer requirement is different. Therefore we offer a wide range of systems to support member needs, including cXML, OCI, as well as EDI. Through CDW•G integrations, members are able to leverage their preferred e-procurement system or to visit our website that is custom designed for compliance and strict adherence to the Sourcewell contract. We’ve created a sample landing page that can be accessed here:
www.cdwg.com/Sourcewell
Our mature e-procurement practice also means members won’t have long to wait to begin using their system. By integrating quicker than our competitors, CDW•G simplifies procurement for Sourcewell members, allowing them to buy IT the way they need based on their specific requirements. We can set up member credentials within 24 hours, with most integrations taking fewer than 45 days depending on the needs of the customer. If invoicing is needed, that can mean additional time depending on complexity and testing with the customer.
Beyond saving Sourcewell members time, CDW•G saves Sourcewell members money both through the aforementioned transaction savings and by charging no fees to set up their e-procurement punchout, EDI setup, creation of the portal, or a Purchase Authorization System setup. The only fees come from Members’ own e-procurement software solution, as applicable. Outside of providing integrations at no charge, CDW•G also has resources in e-commerce and business development to train end users on how to leverage CDW•G’s punch-out catalog or customized e-commerce portal for ordering. Training may be offered on-site, virtually via WebEx, or through recorded sessions that can be accessed on demand. Training generally consists of a walk- through of the customer’s customized portal, an overview of the most commonly leveraged tools, and Q&A. The training is optional and offered at no additional charge to the customer. We understand some Sourcewell members won’t choose to procure this way, or maybe it’s not currently available to them. That’s okay, too. CDW•G offers our own Purchase Authorization System. PAS is a way to help customers control rogue orders and promote centralized billing with approval processes through our website. It is yet another way CDW•G maintains rigorous quality control standards on our procurement process.
As part of our integrated solution capabilities, we work with both p-cards as well as invoicing and leasing through our site, to fit the different needs of Sourcewell members. *
Value-Added Attributes
Line
Item Question Response *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 42
36 Describe any product, equipment,
maintenance, or operator training
programs that you offer to Sourcewell
Members. Include details, such as
whether training is standard or
optional, who provides training, and
any costs that apply.
Training and knowledge share empower customers in an increasingly complex and diverse technology environment. On prem, off prem, hybrid, as-a-service, mobility, virtual reality…there is much to grasp and understand. We’re in awe of the autodidacts in Sourcewell’s member base, but we also suspect many Members don’t have the time to learn the nuances of every product they purchase, or would like to purchase, in CDW•G’s catalog. For a contract of this size—most vendors competing for this Sourcewell contract offer technology catalogs featuring upward of 100,000 products—Sourcewell’s ideal partner must have the resources in place to help Members fully understand their options in order to maximize investments.
CDW•G supports Sourcewell members in a number of different ways. Members should work with their CDW•G account manager to take advantage of all our programs. Sourcewell members have access to CDW•G’s deep value-added technology enablement resources. We have a team of more than 100 systems engineers in manufacturer-funded positions who provide pre- purchase support for their particular manufacturer’s solutions. We also offer general technology learning services. For instance, CDW•G’s Cloud Planning Services, hosted by our cloud team, combines workshops, diagnostic services, and consulting engagements to help Sourcewell members determine which applications and workloads are ideal for the cloud. We offer similar services related to nearly everything we sell in our Tech Solutions Library. From choosing a keyboard to modernizing a classroom, our experts provide thoughtful recommendations. Please visit our Tech Solutions Library for more than 400 entries:
https://www.cdw.com/content/cdw/en/articles/tech-solutions-library.html For Sourcewell’s many K-12 members, CDW•G offers specialized support. Our team of educational strategists assist in aligning teaching and learning with individualized technology roadmaps. Past topics have included effectively using technology in the classroom, designing digital curriculum, and furthering digital literacy and citizenship for staff and students. Please see our response to Question 41 for full details on this value-added resource. Another way CDW•G supports Sourcewell members is to enhance user experience through our close OEM relationships. For example, in partnership with the Cisco we recently hosted a Cisco Threat Hunting Workshop for customers in Nebraska. The workshop uncovered best practices for threat hunting, demonstrated how to incorporate threat hunting into daily workflow, and enabled participants to execute four real-world lab scenarios. And we offer device-specific support.
CDW•G’s Microsoft Surface Hub Deployment and Adoption Services helps customers get the most out of their investment by delivering enablement activities that cover the Surface Hub journey from unboxing and setup, all the way through targeted adoption and teamwork training for end users. These training features are often included as part of a deployment package, but do vary on a case-by-case basis.
We also leverage our OEM partnerships, including Lenovo and HPI, for self-maintainer programs. Many notebook and desktop manufacturers offer options for customers’ IT teams to become self-maintainers.
This typically includes a short test and a fee to gain the certification. These programs allow IT staff to perform equipment repairs in-house, saving time and money. Finally, we serve Members’ technology training and development needs using CDW•G partners such as Directions Training. Together we have been offering excellent information technology and professional development training for nearly ten years. Our comprehensive training has been provided to many large commercial and government organizations, to include the City of Chicago, Ingredion Corporation, AutoNation, Kimberly-Clark, and multiple branches within the US Department of Defense. Trainings include custom fit solutions for all major technology categories, in addition to technical training programs for Microsoft, Cisco, Citrix, CompTIA, VMWare and many others. Our professional development sessions help private and government employees enhance their skills in communication, public speaking and presentations, project management, and more. This training also includes flexible options, state-of-the-art delivery, dynamic leadership, and an infallible dedication to students. Students can attend live, instructor-led training at multiple learning centers located across the country, virtually from the comfort of their home or office, or we are able to provide certified staff to conduct onsite training at a local facility. Additionally, Members have the ability to work with their dedicated CDW•G account manager to create a custom course at the time of your choosing or select from an array of times and dates for virtual training that are offered on a regular basis to many of our customers nationwide. *
37 Describe any technological advances
that your proposed products or
services offer.
As a leader in technology solutions, we witness the “The Law of Accelerating Returns” in real-time.
And while we’re always looking for a partner to nerd out with on the latest tech (how about Tello, this terrific drone made by DJI that helps teach STEAM in schools to the next generation of programmers; check it out here: https://www.cdw.com/product/dji-tello-edu-720p-hd-programmable-drone/5557972), we also know there’s so much else for Sourcewell and its members to do in serving the public interest.
That is why Sourcewell’s ideal partner will need to have its ear to the ground to be aware of all technological advances and cool new products that are out there, and also the practical understanding of how they benefit Sourcewell members.
Here are a few select technology advances in CDW•G’s catalog and how they benefit Sourcewell members:
VR
VR (Virtual Reality) at CDW•G has evolved quickly to keep pace with this rapidly changing market in order to provide the most current and up to date technology available today. VR is being used as a training application for Sourcewell members charged with educating and keeping us safe and healthy.
In education, VR is used to engage children by taking them on an exploration or showing content in 3d with animations. Law enforcement uses VR in training to increase empathy in officers. Military applications are providing safer ways to train troops in a variety of situations. And this immersive technology is rapidly finding new use cases in medicine for evaluating tumors in 3d and even performing surgeries remotely.
CDW Blueprint to Design™
We offer a value-added modern learning environment design service to help make sure educators’ technology investments work together for a full learning experience. Our design service includes classrooms, media centers, cafetoriums, and STEM/STEAM labs, and comes from our experts in classroom and spatial design. Since it began in September 2017, CDW Blueprint to Design™ service has had more nearly 800 K-12 and Higher Education institutions sign up for the value-added service DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 43
while delivering approximately 450 completed design packages for our customers.
Drones
Sourcewell members in law enforcement, education, and federal government can benefit from CDW•G’s drone solutions, along with high tech imaging solutions such as thermal, recognition and infrared. We recently saved a large railroad customer time and money by replacing their manual approach of photographing miles and miles of railroad track by horseback (really, still horseback!) with a drone technology solution.
Cloud In the classroom, the right cloud solution can improve innovation. Out of the classroom, the right cloud solution can deliver cost savings, enhanced performance, and, if deployed effectively, increased security. A recent survey showed 59% of IT professionals say they would make more use of cloud, but the complexity is holding them back. CDW•G’s cloud experts help customers understand and efficiently procure this elusive technology by answering such questions as: What are we buying? Where is our data going? How is it helping us? CDW•G currently partners with more than 150 cloud providers to deliver SaaS, IaaS, and PaaS solutions. And if those acronyms seem a little odd or unfamiliar, we’ve got that covered, too. Our expert cloud team, nearly a decade old, includes solution specialists to explain how cloud works, and assess the benefits and risks of each solution for Sourcewell members’ particular needs and environments. Additionally, to make sure we are keeping up on “The Law of Accelerating Returns,” CDW•G has resources in place dedicated specifically to monitoring IT trends, technical roadmaps, and emerging technologies. We combine this knowledge with the feedback customers provide to stay ahead of the curve on emerging technologies. Our OEM partners recognize us as a trusted partner when it comes to innovation. VMware recently awarded us with a Partner Innovation Award for the Empower Digital Workspace global award.
We ensure we offer state of the art technologies, and that we also vet the benefits and the risks of new solutions, and their operability in the Member’s environment. CDW•G has several forums and encourages customers to share knowledge and best practices regarding the solutions we provide. The CDW Customer Advisory Board is a private, online community where we research IT topics and find out about technology usage to aide in marketing material development. These community members do engage with one another on relevant topics that they face in their environments. Sourcewell members have the opportunity to join this community if they desire. Highlights of the Customer Advisory Board include:
- 1,250 customers in a variety of industries
- Members are primarily: IT Managers, IT Directors, IT Executives/C-Level - Weekly Topics include: IT Spending budgets, Tech conferences, Customer service, Social Media, Go Green The following are various other forums in which customers review CDW•G solutions and - LinkedIn: https://www.linkedin.com/company/cdw
- Facebook: https://www.facebook.com/CDWCorporation/
- Spiceworks: http://community.spiceworks.com/pages/CDW - Twitter: https://twitter.com/CDWCorp
- YouTube: https://www.youtube.com/user/CDWPeopleWhoGetIT https://www.youtube.com/user/CDWTechvision
- Reviews on CDW.com: http://www.cdw.com/content/about/cdwreviews.aspx?cm_sp=Footer-_- HowWeDoIt-_-Customer+Reviews As a testament to our efforts, we are also regularly asked to participate in OEM advisory board and product beta-testing initiatives. We have been participants in such programs for Microsoft, Adobe, Symantec, IBM, Trend Micro, McAfee, CommVault, Quest, VMware, Cisco, Juniper, Sonicwall, and Riverbed. These organizations have relied on the input and feedback of our staff to ensure their products are market-ready, prior to their public release. For example, CDW•G participates in the majority of Microsoft Rapid Deployment Programs (RDPs) and Technology Adoption Programs (TAPs). This early exposure to Microsoft solutions enables us to bring solutions to our customers in a timely fashion and ensures successful implementations. And CDW•G was one of two partners worldwide who participated in the Early Field Trial (EFT) of Cisco’s UC 8.0 rollout. We were developing on the software nine months prior to public release. When 8.0 was released to the public, all CDW•G engineers were already trained to deploy the solution and were familiar with known differences from prior versions. Added to our OEM expertise and advanced solutions, CDW Technology Support is our branded offering backed by the OEM collaborative warranty support service. CDW•G will take the first call for Members to help resolve their issue and, if needed, provide an engineer onsite to perform a hardware replacement. If escalation to the OEM is required, CDW•G will do that on the Member’s behalf. Because of CDW•G’s depth and breadth of expertise, in the case of a Cisco solution, we are able to get a top-level TAC engineer more quickly than a Member can, resulting in quicker incident resolution.
For more information, please see our Additional Documentation uploads. *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 44
38 Describe any “green” initiatives that
relate to your company or to your
products or services, and include a
list of the certifying agency for
each.
As an IT reseller we do not build the products we sell (though we make green technology solutions clearer, and for more information on this please see our response to Question 39).
We do recognize our part in responsible environmental management and conservation of resources.
One of the ways we demonstrate our commitment to environmental management and the principles of sustainable development is through our beGreen program. The beGreen program, which has been around more than 10 years, provides CDW•G coworkers with a platform to reduce, reuse and recycle in an effort to make our operations leaner, more efficient, and more environmentally responsible. We continually develop these efforts to comply with ISO 14001 standards.
Since we kicked off beGreen, CDW•G has seen overwhelming coworker participation. Coworkers have the improved environmental efficiency led to these two actions: 1. Our Las Vegas Distribution center has
2. Our Vernon Hills Distribution Center updated the warehouse and parking lot with LED lights containing motion sensors. This allows us to reduce our power usage while minimizing our impact to the environment. beGreen is a consideration in everything we do. Our downtown Chicago office is moving in the next few years to accommodate our growing company. Similar to the products we sell, we don’t build the buildings we work in. But we do recognize our part in environmental responsibility and that is why we our future office location is LEED certified for its design and construction. Select beGreen program highlights are below. For our full environmental policy and commitment, please see “CDW•G Commitment to the Environment 2019” in the Additional Documentation uploads section.
ISO 14001:2015 Certification CDW•G’s distribution centers are ISO 14001 certified, which is the internal standard for environmental management systems. This certification has been awarded to CDW•G’s distribution centers located in Vernon Hills, IL, and North Las Vegas, NV.
Sustainability at CDW Lighting & Energy Management. Our offices and Distribution Centers are outfitted w waste power after hours.
Eco-friendly Alternatives. Our cleaning crews also use natural and vinegar‐based cleaners in place of chemical cleaners that can be harmful to the environment.
Coworker Engagements. CDW•G Illinois locations are past winners of the Illinois Governor's Sustainability Award, recognizing private and public Illinois organizations who have implemented outstanding and innovative sustainable techniques or technologies, demonstrating a commitment to sustaining our environmental, social and economic health.
Recycling Our Distribution Centers employ programs that are designed to recycle corrugate, shrink wrap, w from a peak of three times a week to only twice a year. Packaging and Transportation Over 95% of ou manufacturer packaging, instead of being repackaged in new boxes. We have also redesigned our box e maximize the amount of product put into each box.
*
39 Identify any third-party issued ecolabels, ratings or certifications that your company has received for the
equipment or products included in
your Proposal related to energy
efficiency or conservation, life-cycle
design (cradle-to-cradle), or other
green/sustainability factors.
Sourcewell members in the public sector have a responsibility to procure sustainably. As stated in Question 38, none of the products we sell are manufactured by CDW•G. Which is a benefit to Sourcewell members. This allows us to be more objective about what’s right for each Member’s initiatives. Since green products, energy efficiency, life-cycle design, and other sustainability factors are important to Sourcewell members, our account managers compare the various OEMs we sell and determine equipment and products that support their goals. We do try to help where we can. For example, though CDW•G has our own internal policies regarding recycling, we do not take back old equipment from customers. However, we can direct Sourcewell members to trade-in and asset disposal programs through partners to help properly dispose of or recycle hardware.
These are some of the programs we offer Sourcewell members:
- NEC Program: https://www.necdisplay.com/communications/0418_TradeIn_TradeUp_Program.html - Panasonic: http://panasonic.anythingit.com/
- ClearCube: https://www.clearcube.com/upgrade
- PlanITROI: https://planitroi.com/
*
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 45
40 Describe any Women or Minority
Business Entity (WMBE), Small
Business Entity (SBE), or veteran
owned business certifications that
your company or hub partners have
obtained. Upload documentation of
certification (as applicable) in the
document upload section of your
response.
Sourcewell members in the public sector promote diversity and local business initiatives through their procurement requirements. There are many types of diverse supplier requirements, including minorityand woman-owned, small business, veteran-owned businesses, and LGBT-owned businesses.
Sourcewell’s ideal partner on this contract will empower all types of diverse suppliers in the marketplace, not just one or two.
CDW•G does not hold any WMBE, SBE, or veteran-owned business certifications. Our focus lies in creating a meaningful sourcing plan with minority, small, local, veteran-owned, and other diverse suppliers. By not being a diverse prime, we have the privilege, opportunity, and responsibility to partner with diverse suppliers and bring them with us to the Sourcewell opportunity. That’s part of the CDW Experience. Through data extracted from the BLS Quarterly Census of Employment and Wages, we estimate the economic impact from our U.S. supply chain supported over 6,800 Diverse and 3,600 Diverse Small Business Enterprise American jobs in 2018. Also, in our experience customer diversity initiatives are not always met by one or two specific certifications. Each customer has different goals and CDW•G is an ideal partner because our diverse supplier network contains partners with the following certifications:
- Minority Business Enterprise (MBE)
- Women Business Enterprise (WBE)
- Lesbian Gay Bisexual Transsexual Business (LGBT)
- Veteran Business Enterprise (VBE)
- Disability Business (USBLN)
- Women Owned Small Business (WOSB)
- Small Disadvantaged Business (SDB)
- Veteran-Service Disabled Veteran
- Small Business
- HUBZone We launched our Supplier Diversity program over a decade ago. Our leader in Supplier Diversity, Kristin Malek, was named one of DiversityPlus Magazine’s Top 25 Women in Power Impacting Diversity 2019. Kristin and CDW•G coworkers participate in workshops designed to help diverse suppliers learn about contracting opportunities. Recently they attended an event with the City of New York that attracted over 60 diverse suppliers. In recent years, CDW•G has seen continued increases in diverse spend since the program’s inception. 2018 overall reported diversity spend exceeded $2B, equating to 12% of our organization total spend with suppliers. In the same year, we were named a Finalist by the National Minority Supplier Development Council for Corporation of the Year. In 2019, we were named US Veterans Magazine Best of the Best Supplier Diversity Program. Please see a letter of recommendation from QnA Tech, a small minority owned firm focusing on IT solutions, as further, realworld evidence of our commitment to working with diverse suppliers.
CDW•G can offer Sourcewell members partnerships in one of two ways: The Tier I Program
CDW is continuously developing other diverse partnerships to meet customers’ Tier I needs, which is where customer spend goes directly to the diverse firm. In fact, we offer an online registration tool where businesses can register for future opportunities with CDW. Our growing list of suppliers means that customers can count on CDW to deliver against their diversity spending targets. CDW has also partnered with MBE/WBE leasing companies that can support customers’ Tier I spend requirements.
The Tier II Program In an effort to foster even more opportunities for small, diverse businesses, CDW launched a Tier II Supplier Diversity Program in 2009 for its key manufacturing, distribution and logistics partners. The program’s goal is simple: to further opportunities for competitive diverse companies to supply goods and services to CDW and deliver them to our customers. CDW also provides Tier II reporting to customers that track their spending (typically for tax incentives), ensuring that suppliers meet contract compliance and obligations. Our Tier II reports show the items that CDW purchased from diverse suppliers, all items that our customers purchased from CDW, and all items that CDW purchased from diverse suppliers to fulfill customer orders directly.
One more important aspect of the CDW Supplier Diversity program is our support and participation in various organizations and events focused on developing relationships and business opportunities within diverse communities. CDW is a National Corporate Member of the National Minority Supplier Development Council, Inc. and The Women’s Business Enterprise National Council. CDW supports other organizations, such as the Chicago Minority Business Development Council, Inc., the Women’s Business Development Center of Chicago, the Minority Business Development Agency of Chicago, the National Veteran Owned Business Association, and the National Gay & Lesbian Chamber of Commerce. Not only does CDW contribute financially to these organizations, we also engage on advisory councils, attend and host events, and provide resources to support the organizations’ focus on continued growth and success.
*
41 What unique attributes does your
company, your products, or your
services offer to Sourcewell
Members? What makes your
proposed solutions unique in your
industry as it applies to Sourcewell
members?
When Sourcewell evaluates vendors for this next Technology Solutions Catalog contract, we suspect many of the product and services catalogs will overlap. That’s life at the top of the IT solutions market, we suppose. But how many of these vendors can stand apart and point to unique solutions? Unique in the true sense of the word. CDW•G stands apart with the following unique attributes we offer Sourcewell members: Sales Support CDW•G’s Sales Academy equips new sales coworkers with the skills and knowledge necessary to be effective, successful, and consultative extensions of your IT staff. The Sales Academy is a five-and-a- half-month curriculum for Public sector, Corporate, and Small Business sales account representatives consisting of three phases: Phase I: offers a classroom environment focused on immersing account representatives into the CDW•G culture, systems, technology and professional selling skills Phase II: provides an opportunity for account representatives to immerse themselves into CDW•G segment specific training as well as practice their skills.
Phase III: account representatives work with CDW•G customers while continuing their development with dedicated coaching and trainings from a top performing sales leadership and coaching team DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 46
Our experiential learning curriculum uses a complete blended delivery model including classroom activities, eLearnings, one-on-one coaching and roundtables, and the Sales Academy delivers that and more. Sales team shadowing and real-world assignments prepare account representatives for the reality of day one on-the-job. In addition, account representatives are provided cutting-edge resources such as a searchable online help tool. CDW•G has implemented a measurement strategy to ensure that any account representative graduating from the Sales Academy is able to perform job tasks and responsibilities skillfully. This strategy includes exercises, assessments, and tests. Throughout each phase of the Sales Academy, account representatives are coached to understand and address the unique challenges within their focus segment: K12, Higher Education, State & Local Government, or Federal Government. We understand that each customer and segment are unique and feel that our training should mirror those nuances. All of these components--technology training, system training, onthe-job immersion, and segment focused coaching—combine to create an onboarding experience for new account managers that has the right balance of technology acumen and real-world skill development and practice. Our goal is that each account representative is able to serve as a valuable asset to our customers—helping them to address their challenges and meet their goals through technology. Our salesforce is trained to understand and support the broad portfolio of products and solutions that CDW•G offers. We also understand our customers’ need for deep expertise on particular products and solutions. That is why our account teams are supported by a large team of more than 100 presales systems engineers, both CDW•G-badged and vendor-funded positions, who provide presales support for specific lines of business and particular partner’s products. These experts assist with evaluating products based on your unique operational requirements and budgetary constraints. They review quotes for product compatibility, functionality, and compliance. Your account representative will still serve as your main point of contact and quarterback the project to make sure that the process is simple and seamless for members.
E-Rate
CDW•G is proud to have participated in E-Rate Projects for Category 2 since 1998, when our company was founded. During that time, we have been awarded over 14,000 E-Rate projects totaling over $200M in total internet connectivity solutions to schools throughout the United States. Due to our streamlined and best-practice system of checks and balances, we ensure our E-Rate customers have a collaborative and positive experience when working with us on their E-Rate projects, including our dedicated E-Rate invoice team who ensures expert handling of both BEAR and SPI E-Rate invoicing.
Mark Ellis, Manager, Program Management, David White, Program Manager, and Amy Passow, E-Rate Specialist, offer schools their knowledge, assistance, and advisement on E-Rate matters, including but not limited to Program compliance and adherence. David prepares contract deliverable reports and makes modifications, as necessary, including price reductions, additions, discontinued products, replacements, and version changes. He ensures that price and supply agreements are in place from award through completion and that the E-Rate bidding, ordering, invoicing, and funding are all seamless and easy for entities to complete. Amy advises on the appropriate engagement before and after Form 470 filings and works with our operations teams to ensure E-Rate ordering, invoicing, and delivery are compliant; additionally, Amy assists applicants with PIA reviews and preparation of Item 21 Forms as part of the Form 471 process.
eSports We know the world of eSports is growing fast. The estimated annual total revenue that will be g experience with gaming laptops and desktops,
gaming monitors, mice and keyboards, gaming headsets, graphics cards, and furniture. We feature key manufacturers for this burgeoning industry such as iBuyPower, Logitech G, Micro-Star International (MSI), PNY.
Public Safety In 2007, CDW•G’s Public Safety Team was chartered with the mission of aligning the IT industry around the unique challenges of law enforcement, fire, and emergency medical customers. We are proud of its history within the public safety community and long-standing relationships achieved through partnership, membership, leadership and sponsorship with local, regional and national associations. CDW•G participates in public safety focused conferences and events, helps deliver training and education, and works together with organizations including the International Association of Chiefs of Police (IACP), the International Association of Fire Chiefs (IAFC), and the National Sheriffs Association (NSA). Our relationships and targeted expertise afford us with a unique platform to expand Sourcewell’s reach into previously untapped markets.
One such relationship is with the National Sheriffs’ Association (NSA) that support over 3,100 Sheriffs offices nationally. In 2018, NSA wanted to provide an on-line marketplace portal for everyday goods and services to its members. They solicited the industry to develop the portal, and selected LESupplyPro (LESP), a law enforcement focused cooperative, as a partner, and began development of the marketplace. While working with NSA, the CDW•G Public Safety team noticed there was no technology category in the NSA-LESP portal offering. The team was able to educate NSA on the value and benefits of the Sourcewell agreement, and through these efforts, NSA and LESP named CDW•G as the exclusive technology partner on their NSA-LESP contract. This customized Sourcewell agreement has expanded Sourcewell adoption and membership into a new market while also providing a tailored contract structure that gives back to local law enforcement agencies and helps them further support their mission—serving and protecting citizens. Looking forward, CDW•G envisions continuing to increase the number of members accessing Sourcewell’s CDW•G contract by using our unparalleled reach and segment focus to penetrate new markets and maximize Sourcewell’s overall contract adoption.
K-12 Education Strategy Team
In response to the increasing complexities that schools face scaling digital learning, CDW•G has *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 47
created a K-12 specific Education Team made of former educators and experts.
Collective Previous Experience
- Chief Information Officer
- Certified Project Management Professional
- Google Certified Innovator and Trainers
- Google Certified Level 1 & 2 Educators
- Google Apps Certified Administrator
- Google Apps Certified Deployment Specialist
- Teacher of the Year
- Instructional Technologist
- Learning Environment Advisor
- Microsoft Innovative Educator Trainer
- Microsoft Expert Educator
- Classroom Teacher
- District Superintendent
- Developmental Reading Specialist
Our K-12 strategy team analyzes research from multiple experts in the education technology industry such as ISTE, CoSN, Future Ready Schools and the 1:1 Institute (The Project Red Report) in order to develop an internal tool for guiding school districts through curriculum, professional development and device implementations. On a recent past project CDW•G assisted an eastern school district with setting up a STEM Academy for the following school year—resources, materials, products, lesson resources. As a no-cost program, Sourcewell CDW•G saved the district between $2,000-4,000. 42 Identify your ability and willingness to
provide your products and services to
Sourcewell member agencies in
Canada.
CDW’s significant presence in Canada, detailed in Question 25, allows us to focus on providing products, services, and local support to our Canada customers. CDW has a large Product & Marketing organization in Canada. This team comprises mainly Partner Managers, who support 1000+ vendor relationships, including their new technology launches and associated promotions. We have coworkers dedicated to meeting with, evaluating, and onboarding new Sourcewell members. Similar to in the United States, we also have onsite vendor specialists for larger partners such as Adobe, Cisco, HPI, HPE, Lenovo, Microsoft, and more.
Our business model in Canada provides exceptional product availability and quick turnaround from the largest inventories of top brand-name manufacturers in the industry. We attribute this to our strategic relationships with the industry’s top distributors. There are several main distribution partners in Canada, including Tech Data and Ingram Micro, all of which CDW Canada has a direct line of communication with through a dedicated CDW resource. CDW Canada strives to ship all in-stock, credit approved, nonconfigured orders within 24 business hours of P.O. receipt. Historically, our same-day order fill rate has been 97%-99%.
Our recent acquisition of Scalar Decisions Inc., one of Canada’s largest technology solutions providers, enhances the value that we deliver in Canada in the following areas: professional services, security, infrastructure, and cloud technology.
*
Warranty
Describe in detail your manufacturer warranty program, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your warranty materials (if applicable) in the document upload section of your response in addition to responding to the questions below.
Line
Item Question Response *
43 Do your warranties cover all products, parts, and labor? CDW•G does not manufacture products, but Sourcewell members’ IT investments are covered by the manufacturer’s standard warranty for all purchases. This means that terms of warranty coverage can and do vary with each OEM purchase. Details for each product warranty are on www.cdwg.com or available through members’ dedicated account manager. In our experience, most often the manufacturer coverage does just fine. But for those times where some added support is desired, CDW•G offers additional warranty coverage options for products whose standard warranty alone does not meet members’ needs. In order to understand all of our best-value options, we recommend members work with their trusted account manager to navigate the options in our extensive catalog and determine the best fit warranty solution for each product and circumstance. For example, CDW•G and most resellers offer a whole lot of different OEMs—we understand that’s one of the features customers and cooperative agencies like best about doing business with large IT resellers. But a whole lot of different OEMs and a whole lot of different warranties could lead to a significant time investment for Sourcewell members when left to manage this part of the technology lifecycle on their own. Imagine for a minute Sourcewell members with small IT staffs left to analyze and track dozens of programs and expirations to gain the most value from their portfolio of warranties. In these instances, CDW•G can offer Maintenance Contracts to simplify warranty coverage for members bogged down with a collection of warranties from different manufacturers for different lengths of time and each with a different end date. Maintenance Contracts are an easily manageable service contract that covers all IT equipment, regardless of manufacturer, with just one expiration date and a single point of contact for repairs. Please refer to our document upload in this section for more information on Maintenance Contracts.
*
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 48
44 Do your warranties impose usage restrictions or other limitations that adversely affect coverage?
Rather than imposing usage restrictions or other limitations on our warranty services, CDW•G enhances coverage options for Sourcewell members through our warranty extensions and uplifts. As stated in Question 43, our experience is that many customers choose the standard OEM warranty for their purchase. Which is fine. In instances where the OEM warranty isn’t sufficient, CDW•G offers competitive solutions to augment the OEM’s warranty to minimize risk and ensure ongoing performance.
Included in our portfolio:
- Warranty extensions and upgrades
- Post warranty support
- Accidental damage protection
- Maintenance Contracts
- Post-sale technical support
- Product and certification training
- Onsite repair
- Help desk services
Additionally, understanding best-value procurement does not stop at the sale, CDW•G keeps the communications lines open with our customers to be sure the warranties they hold continue to meet their needs. For instance, shortly after award on a U.S.
Marine Corps (USMC) BPA, CDW•G recognized the warranty provided was not offering the level of service required for USMC. We replaced this warranty without any impact to the customer, indicative of the reliability of our quality approach and our focus on upholding our commitments.
*
45 Do your warranties cover the expense of technicians’ travel time and mileage to perform warranty repairs?
Some do and others do not; it depends on the warranty coverage selected. Any incremental warranty costs for technicians’ travel time and mileage to perform warranty repairs are disclosed at time of quote. Both standard manufacturer warranties and extensions of OEM warranties are typically inclusive of all warranty repair services being purchased. In some instances, services may fall outside of the OEM warranty options stated above. In these specific cases, services performed need to be outlined within a statement of work (SOW) and mutually agreed upon by all parties. If so, there will be very specific language around such warranties, travel time, and mileage for any on-site work. However, in our experience SOW-based services are not typically warrantied.
*
46 Are there any geographic regions of the United States (and Canada, if applicable) for which you cannot
provide a certified technician to perform warranty
repairs? How will Sourcewell Members in these regions
be provided service for warranty repair?
As mentioned, it depends on the warranty coverage selected. In most cases, warranty support is fulfilled directly by the manufacturer and coverage will vary on a case-by-case basis. Where Sourcewell members opt to enhance the standard manufacturer warranty, we have access to certified technician resources through inhouse technicians and strategic local partnerships that cover the United States and Canada. We will work with Sourcewell members to identify the best-value solution.
Response times and SLAs can vary by location. A commitment we make to Members is that they will always know what they are buying and have clear instructions on the coverage and how to activate warranty claims, whether they be on-site, depot repair or mail-back programs, we believe in complete transparency of the service.
*
47 Will you cover warranty service for items made by
other manufacturers that are part of your proposal, or
are these warranties issues typically passed on to the
original equipment manufacturer?
In those instances where Sourcewell members choose the standard manufacturer warranty, the responsibility for warranty services on those items is with the manufacturer. To ensure manufacturer warranty expectations are met, CDW•G has defined escalation processes with our partners to ensure technical support is provided by the manufacturers according to the agreed upon SLAs.
In those instances where CDW•G enhances the standard manufacturer warranty, we take responsibility for meeting SLAs and delivering the full customer experience. *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 49
48 What are your proposed exchange and return programs
and policies?
Should Sourcewell members need an exchange or return, CDW•G requires a Return Merchandise Authorization (RMA) number for all returned merchandise. All products must be returned one hundred percent (100%) complete, including all original boxes, packing materials, manuals, blank warranty cards, and other accessories provided by the manufacturer. All returns should be initiated within 30 days. For returns initiated after 30 days, fees may apply. However, in all instances when CDW•G makes an error, we will cover return costs. Credit is issued the following day after the product is received into our warehouse. Credit form is based on the initial method of payment. Credit card refunds will be issued back to the credit card. Net terms refunds will be placed on the account for the customer to use towards invoices or they can request a check be sent to them. For full information on our return programs and policies, see CDW’s full Product Return Policy at the following link:
https://webobjects.cdw.com/webobjects/docs/PDFs/Return_Policy.pdf For all questions, issues, and concerns, Sourcewell members’ CDW•G account manager continue to be at the center of the customer service and support experience. By contacting their account manager to initiate the return process, Sourcewell members will receive individualized support that ensures the best outcome. CDW•G account managers—and our customer support teams—facilitate and track all returns. These coworkers deal with RMAs on a daily basis. And when returns cannot be made to CDW, Members in need of advocacy with manufacturers regarding exchanges, returns, or any aspect of their IT investment can count on their CDW•G account manager to advocate for them with the OEM. CDW•G also offers Customer Relations service at 866-SVC-4CDW or via email at [email protected] for customers to obtain a Return Merchandise Authorization (RMA) before shipping product back to CDW•G. Added to our programs and policies, Sourcewell members can trust that they are receiving the approved OEM warranty with each purchase through CDW•G’s secure supply chain. 99% of our products come from authorized sources, with the other 1% customer requested sources. Once products are received at our distribution center they are investigated and tracked according to the return merchandise authorization number assigned to each order. The end user/customer is then notified that receipt has been confirmed. All of CDW•G’s shipping and quality processes are based on the ISO 9001:2008 certification standards.
*
49 Describe any service contract options for the items
included in your proposal.
In addition to services included with purchase, Sourcewell members may choose from a range of service options available through CDW•G (fees may apply), including the following:
- We offer a collaborative warranty support service backed by select valued OEMs for faster resolution and a more personal experience. For Sourcewell members’ software, licensing and hardware devices, CDW•G takes the first call to resolve the issue and, if needed, provides an onsite break/fix replacement. If escalation to the manufacturer is needed, CDW•G does that on the members’ behalf. - We offer through our strategic partners an extended service/help desk, where a phone number is provided and we can take calls and provide support. This option is useful for Members who may not have a robust IT support program and seek a 3rd party solution.
- We offer tech support (U.S.-based help) for five years from purchase through either phone or chat (M-F, 7am-6pm CT), or email (reply within 24 hours). - We offer CDW Product Protection through Safeware, a fully licensed insurance agency as well as a Third Party Administrator. Services feature extended warranty and service plan solutions, covering many types of hardware products, including laptops, tablets, and printers/scanners.
- We offer Cisco SMARTnet Service, an award-winning technical support service that give members’ IT staff direct, anytime access to Cisco experts and online selfhelp resources required to resolve issues with most Cisco products. Our dedicated Cisco SMARTnet team has 50 specialists with years of experience working with SMARTnet contracts. We have in-depth knowledge of Cisco’s internal SMARTnet tools. And CDW•G’s exclusive web portal, SMARTtracker, will streamline the management of your SMARTnet Total Care contracts 24x7x365, not just at renewal time. SMARTtracker is a key strength of our offering that provides value-added benefits when combined with the expertise and support of our SMARTnet Total Care Specialist Team.
- We offer a Software Asset Management (SAM) solution powered by Snow Software hosted in our cloud through a subscription. This productivity enhancing tool is an advanced and user-friendly SAM solution that empowers customers to reduce their licensing expenditure while mitigating the various compliance risks associated with the administration of software agreements.
*
Payment Terms and Financing Options
Line
Item Question Response *
50 What are your payment terms (e.g., net 10, net 30)? CDW•G’s standard payment terms are net 30 days from the date the invoice is issued. *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 50
t------+--1 I--------11
51 Do you provide leasing or financing options, especially those options that schools and governmental entities may need to use in order to make certain acquisitions?
Yes, Members have access to a diverse portfolio of financial companies that can help them secure the leasing terms that best fit their specific needs and budget requirements. CDW•G offers 16 premier and preferred leasing partners, including Arrow Capital Solutions, Cisco Capital, Dell Financial Services, HP Financial Services, and VAR Technology Finance. While we always view our deep set of options as a boon to our customers, we also understand our customers and their IT departments might have better things to do than evaluate multiple leasing constructs to select the right one.
CDW•G’s approach to leasing and financing solutions mirrors our approach to technology solutions in this way: listen, advise, assist, and present the best options. For example: Apple Financial Services almost always makes sense for Apple products. Our account managers, as the trusted first point of contact, work with members to identify those options. This collaborative process includes the following specific steps: 1. An initial discovery session to understand member goals, requirements, and budget 2. An assessment review of members’ existing environment and definition of project requirements 3. Detailed vendor evaluations, recommendations, future design, and proof of concept 4. Procurement, configuration, and deployment of the final solution Our diverse portfolio offers Sourcewell members the option to lease virtually any IT product at favorable rates and terms. These options can be available on a per-deal-basis, or in many cases, as a primary billing option. If a member has a preferred leasing company that is not currently one of our 16 partners, the account manager can work to set that partner up. For example, we have partnered with National Cooperative Leasing (NCL) by onboarding them as a leasing option for our Sourcewell members and continue to develop this partnership. We have begun the plans of putting together a Leasing Planning Meeting between NCL and the CDW•G Leasing Team to build out a collective strategy for our customers asking for leasing in relation to this Sourcewell agreement. Sourcewell members will also receive a value-added resource in CDW•G’s Financial Solutions Team. This is an internal team of unbiased financing experts that work in conjunction with the account manager to align payment options with the Member’s financial goals. For example, we know a recent trend for our education and government customers is to adopt mobile devices for their employees and students. However, recent research suggests IT managers believe they spend too much money and time managing devices, including ones that go unused when an end user transfers out of the agency. Our team can recommend an innovative solution for these customers through device-as-a-service (DaaS). While not a traditional leasing or financing option, DaaS satisfies many of those objectives, and includes warranty support, device management, real-time monitoring, and at the end of the lifecycle the devices will be available for reuse or recycling. Less knowledgeable, specialized resources may not consider an option such as this, or—shudder—even be aware it is an option.
*
52 Briefly describe your proposed order process. Include enough detail to support your ability to report quarterly sales to Sourcewell as described in the Contract template. For example, indicate whether your dealer network is included in your response and whether each dealer (or some other entity) will process the Sourcewell Members’ purchase orders.
Sourcewell’s 50,000 members are a diverse bunch and should be able to procure IT in the way that suits them individually. As part of the CDW Experience, we strive to make this possible. Members can place an order through the custom premium contract page we set up unique to each Member organization; Members can place an order through their account center feature at www.cdwg.com; or, because we know IT can get a little complex at times and it may seem we have a bajillion options, Members can pick up the phone and dial their dedicated account manager, who is always happy to chat and place an order that way. There are benefits to each method. For example, in Members’ premium page, they will see the contract price in real-time as it takes into account market discounts and other factors. For online ordering, we can set up a demonstration to make sure that Members are familiar with the functions and benefits of their customized system. By placing a phone call, Members can bounce their needs, wish lists, concerns, or heck, even ideas for a home improvement project off their dedicated account manager trained in CDW•G’s products and services.
Once the order is placed through any of the above methods, it goes through a number of quality control steps to ensure what’s received is what was ordered.
First, the order is reviewed for accuracy by Members’ CDW•G account team. Once confirmed, it is sent to our Credit Department for approval and credit-release. The member will receive immediate confirmation via email. In addition, real-time order status information is available 24 hours a day on Members’ CDW•G Account Center. The order status feature enables Sourcewell members to sort orders by status: open, completed, backordered, and cancelled.
After the order is credit-released, it is sent to the Purchasing Department to have the product pulled from stock, or, if the Member has a Staging Agreement or planned roll-out, it comes from the Members’ dedicated inventory. Members benefit from the fact that CDW•G has two strategicallyDocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 51
located distribution centers that hold $220M of inventory, on average. At any given time, we maintain 1-4 weeks of stock supply ensuring items are consistently in stock for rapid deployment.
CDW•G’s distribution centers are designed for continuous commitment to accuracy, quality, and speed. Each step in the product movement process is verified with a barcode scan, from receiving through shipping. We ship 40,000 to 50,000 boxes per day depending on the time of year. Our facilities have multiple levels of storage, miles of high-speed conveyors and sorters, UPC bar code scanning, product serial number capture, and—well, so this is one of those times where things in the technology procurement process get a little complex. Should we just leave it at our shipment accuracy rounds up to 100%? Or, we invite you to take our nifty virtual tour:
https://www.cdw.com/webcontent/hubs/services/CDW_DistributionOverview_g.html As one of the largest direct marketing resellers in the U.S., CDW•G has positioned itself very closely with the major shipping companies and other delivery service companies to provide standard or expedited product delivery. Due to the extensive carrier worldwide service capabilities, excellent record for on-time delivery, and competitive pricing, we ship the majority of our products via UPS or FedEx. Both companies have onsite employees at our distribution centers, individuals with a track record of supporting CDW•G with sophisticated capabilities to leverage their intermodal transport options.
We also have contracts with truck load (TL) and less than truck load (LTL) carriers for large orders and heavy products.
For orders using the Sourcewell contract’s terms and conditions, the Sourcewell contract is identified at the line item level or on the Statement of Work, and this triggers our Contract Editor system (Please see our response to Question 63) to ensure the sale is captured as a contract sale and our internal controls go to work. The Sourcewell Member receives invoice detailing Sourcewell contract has been used and this leads into reporting.
For managing the contract and providing quarterly sales reports, Sourcewell h post- award process. Other companies often leave contract management to th outside of the scope of the RFP erroneously being purchased through this co The reports that our contract management professionals currently generate run the gamut from quarterly sales reports for Sourcewell to highly manual, daily federal reports. We have been sending these for the past 20-some quarters on the current contract, and are available to meet with Sourcewell to review any details and answer questions, as needed. Sourcewell and its members will continue to benefit from CDW•G’s exacting, on-time reporting standards.
CDW•G will not be using a dealer network as part of our response. *
53 Do you accept the P-card procurement and payment process? If so, is there any additional cost to Sourcewell Members for using this process?
Yes, Sourcewell members can use P-cards in both eProcurement and noneProcurement orders. There is no additional cost for using this process.
However, Members who opt for payment terms (e.g. Net 30) are not then allowed to settle terms by invoice with a P-card. As an added capability at no additional cost, CDW•G is capable of providing level 3 information on PCards for Visa, MasterCard or American Express. This service provides line item detail remittance of the transaction on member cardholders’ statements.
Level 3 allows the member agency to track expenses and to ensure that the products purchased on its card were in fact legitimate purchases. *
Pricing and Delivery
Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can be made during the term of an awarded Contract as desribed in the RFP, the template Contract, and the Sourcewell Price and Product Change Request Form.
Line
Item Question Response *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 52
54 Describe your pricing model (e.g., line-item discounts or product- cat materials (if applicable) in the document upload section of your resp To ensure Sourcewell Members can easily procure technology products and services at competitive discounts, CDW•G offers pricing in the same simplified model that Sourcewell members are familiar with on the current contract: Percentage discount off CDW•G Nationally Advertised Price (Advertised) for technology products and services categories, available at www.cdwg.com We believe the best solutions are simple to price, simple to sell, and simple to implement. Though Sourcewell members will be able to choose from over 100,000-strong technology product catalog, CDW•G makes understanding the discount and pricing Members will receive simplified by organizing our diverse catalog into 25 commonly recognized item categories:
Accessories, Power, Cooling & Racks, Desktop Computers, Data Storage/Drives, Enterprise Storage, Point of Sale/Data Capture, Servers & Server Management, Notebook/Mobile Devices, NetComm Products, Carts and Furniture, Printing & Document Scanning, Services (Partner Delivered), Software, Collaboration Hardware, Video & Audio, Cables, WarrantiesProduct Protection, Video Hardware, Interactive Whiteboards, Interactive Flat Panel Display, Chromebooks, Google Chrome Management SaaS, Apple products, and Amazon Web Services. Special pricing and extra discounts we have secured through our close OEM partnerships are reflected in the percentage discounts calculated off Advertised. CDW•G publishes, maintains, and provides access to Advertised at www.cdwg.com as we do for other large-scale contracts and all of the open market business we transact. While we’ve seen some public sector customers prefer to use a discount off MSRP (Manufacturer’s Suggested Retail Pricelists), the unique cost- savings Sourcewell members have come to expect from the current contract cannot be realized on the next contract with that type of structure. Using Advertised allows members to realize greater cost-savings due to a better dynamic price baseline driven by current market conditions and pricing trends. In general, there is a downward trend in IT hardware and software cost over time, and CDW•G’s Advertised is benchmarked against current market demand as well as live pricing on our competitor’s websites; it is then adjusted to remain competitive in the marketplace. One of the benefits of using CDW•G’s Advertised is that it is available 24/7, and Sourcewell members can feel confident that pricing is both up-to-date and competitive, rather than a static number that does not accurately reflect the true market.
A well-recognized example of volatility is when a new iPhone releases for $699 and the one bought just yesterday suddenly drops in value from $399 to $99. A number of unique factors contribute to CDW•G’s ability in setting a competitive price point:
Volume CDW•G processes one order transaction nearly every three seconds. This volume makes us the largest multi-brand IT provider, giving members the broadest look at market trends – especially pricing. We know quickly when our pricing needs to be adjusted to remain competitive, and CDW•G’s staff of pricing specialists and Product Management teams adjust accordingly.
Sales Data Our sales systems show ordering trends by product, indicating slow evaluate our prices.
Supplier Relationship CDW•G’s strong supplier relationships provide aggressive pricing and forward-looking analysis. Our relationships with multiple providers give us a real-time look at ‘alternate path’ pricing.
CDW•G’s Advertised tracks and adjusts the prices on a large set of products on a weekly basis.
Competitive Price Analysis Sourcewell can trust that contract pricing is competitive with other large- scale contracts. As stated above, by tying your discounts to the CDW•G’s Advertised reference point, we ensure realtime competitive pricing for purchases over the life of the agreement. All of the products we expect Sourcwell to consider as part of this offer can be found at www.cdwg.com/sourcewell.
Additionally, we have provided sales for Sourcwell members in Canada through our CDW Canada affiliate. The discounts are off CDW Canada Advertised price and are quoted in local currency (CAD). Categories of Canadian catalog are similar though not identical. Please refer to our Canadian pricing offer in the required Pricing document uploads for more information.
*
55 Quantify the pricing discount represented by the pricing proposal in this response. For example, if the pricing in your response represents a percentage discount from MSRP or list, state the percentage or percentage range.
CDW•G: 0% to 13% Discount off Advertised Price CDW Canada: 0% to
7.75% Discount off Advertised Price *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 53
56 Describe any quantity or volume discounts or rebate programs that you offer.
Sourcewell prices and percentage off discounts listed in our proposal are the ceiling price at QTY 1. It is our experience, both on the Sourcewell contract and across the broader scope of our business, that few purchases are made for QTY 1 and that often we can share additional discounts with customers through our close relationships with key OEMs. On the current contract, we advocated for Sourcewell members and secured volume discounts on a number of OEMs, including HP and Nutanix. By purchasing in volume or as part of a larger project, approximately 20% of Members enjoyed discounts between 10-20% below the contract ceiling price throughout 2018. Additionally, CDW•G maintains our two distribution facilities with over one million square feet of inventory space available. While our competition tries to paint these facilities as an unnecessary expense, they miss out on one of the key benefits of our model. CDW•G can regularly take action on strategic buy-in programs offered by distributors and OEMs as they feel pressure of product accumulating in their supply chain or need to attain a certain sales threshold for a financial milestone, such as their end-of- quarter or fiscal year. When these opportunities arise, CDW•G has adequate space available to buy in hundreds of units at a reduced cost— and we choose to blend that cost with the general inventory, driving down prices for Sourcewell members in the process. And let us say the ways and means of discount/rebate programs offered from competing vendors on this contract will certainly all sound appealing. But take note that without a team dedicated to tracking and managing purchases, and applying those special discounts appropriately, any resulting oversights will be as inexcusable as letting a puck slip through the five- hole. As part of the CDW Experience, we have a team of program management professionals, including a contract manager and contract analyst dedicated to Sourcewell, who ensure that Sourcewell members receive all program benefits. *
57 Propose a method of facilitating “sourced” products or related services, which may be referred to as “open market” items or “nonstandard options”. For example, you may supply such items “at cost” or “at cost plus a percentage,” or you may supply a quote for each such request.
Due to our routine partner reviews, we rarely run into having to onboard new vendors or products for specific requests. When we do, our scrupulous process ensures that new partners work with us in delivering the CDW Experience. This process features collaboration with customers, sales teams, distribution coworkers, internal analysts, Product and Partner Management teams, and our legal department. Again, this is one of those components of technology procurement that is extremely complex behind the curtain, but for Sourcewell members the benefit of working with CDW•G is simple:
security. When sourced products or related services are needed, CDW•G can easily facilitate this process for Sourcewell members. In instances where an entirely new product or related service becomes available through our catalog, such as when we began selling AWS on the current contract, our Program Management team works with Sourcewell to add it to the contract at a reasonable percentage discount for Members, taking into account relative category discounts already established on the contract.
As for facilitating related services, CDW•G has the resources to develop and deliver services that require nonstandard options, or unique scopes of work, pricing and specific terms. We work with our solution architects and partners to create these project scopes and provide a wide range of services. We then have a team of service contract specialists and service contract negotiators dedicated to drafting, editing, reviewing, and negotiating service contracts to meet the specific needs of our customers. In addition, CDW•G has legal resources to negotiate customer-specific terms and project-specific terms for our customers. The contracts team handles service contracts from initial drafting to full execution of a statement of work, ensuring the Sourcewell members’
experience is streamlined and services can begin in a timely manner. *
58 Identify any element of the total cost of acquisition that is NOT included in the pricing submitted with your response. This includes all additional charges associated with a purchase that are not directly identified as freight or shipping charges. For example, list costs for items like pre-delivery inspection, installation, set up, mandatory training, or initial inspection. Identify any parties that impose such costs and their relationship to the Proposer.
All costs to serve Sourcewell members are included in the pricing. Services are quotes as designed by the Member and may include training or implementation costs, which are included at the time of quote and never ‘tacked on’ after purchase. *
59 If freight, delivery, or shipping is an additional cost to the Sourcewell Member, describe in detail the complete freight, shipping, and delivery program.
Free ground shipping is for the cheapest ground option. For all other options, we offer Members a freight difference option. An example of this is our Discounted Overnight Shipping program. Members can elect a faster delivery method and receive a discount from our standard overnight price equivalent to the standard ground shipping benefit they would have received for the same items. For example, if standard ground freight would have cost $10 and the 2-day air option costs $25, then the Member is asked to pay $15 for 2-day air – the difference. In this methodology, the Member retains the benefit of the ‘free ground’ consideration.
*
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 54
60 Specifically describe freight, shipping, and delivery terms or programs available for Alaska, Hawaii, Canada, or any offshore delivery.
For Sourcewell members placing orders in Alaska and Hawaii, freight options are Ground, Express, and Priority, though these options can vary depending on shipping address. Once an order is entered all available options to that shipping address will be shown. Specific carrier options are UPS, USPS, CEVA, and UPS Freight. Transit Time are Ground 3-5, Express 2-3 Day, Priority 1-2 Day, though these can also vary depending on when the shipments leave on the truck.
For Sourcewell members placing orders in Canada, standard terms for Shipping are: F.O.B. Destination, Freight prepaid, and added. All products are shipped from one of CDW Canada’s partners’ distribution centers in Toronto, Mississauga, Calgary and Vancouver. CDW Canada partners with numerous distributors including Ingram Micro and Tech Data within Canada to complement our purchasing model. That’s why over 95% of all credit approved, in-stock orders are shipped the same day and are received the next business day. In most instances, Sourcewell members can expect purchases to be delivered the next day or within an average of 3 days by standard ground transportation. CDW Canada through distribution partners uses UPS, Purolator, FedEx, and many other freight carriers for larger shipments.
*
61 Describe any unique distribution and/or delivery methods or options offered in your proposal.
While most of our industry is down-sizing and drop-shipping, CDW•G maintains a unique blend of operating our own distribution centers with dropship capabilities, where sensible. We have distribution centers in Nevada and Illinois that are a combined 1,000,000 square feet. Though the Illinois center primarily serves the eastern United States and the North Las Vegas center the western U.S., our two distribution center model allows us to ship based on availability and at a historical accuracy of 99.7%. More than 460 distribution coworkers work a 24x5 work schedule and we have the ability to scale up during busy seasons. Our capacity to ship is at 54,000 boxes daily, though our single day record is 37,000 boxes, leaving us plenty of capacity for this growing contract. Our customers appreciate the trickle-down value these distribution centers provide, which also allow us to offer better service on imaging, staging services for large roll-outs, and White Glove Services on the millions of Chromebooks we sell each year. We provided customers, many of them Sourcewell members, over several million Chromebooks in 2018 and performed White Glove Services on upward of 30%. Where customer projects don’t require configuration or custom services, our drop-ship capabilities allow us to keep costs down.
As further evidence of the unique level of service we can deliver, CDW•G was selected to be the sole mobile device provider for the 2020 U.S.
Census, scheduled to deploy nearly 500,000 devices over the life of the contract to United States Census Bureau Headquarters, Census Offices (250+), and selected 2020 Decennial Census employee homes. This year, CDW•G has successfully deployed over 65,000 devices for the project. Due to our capabilities mentioned above, we are currently delivering on orders with the same exceptional service with no disruption to our normal business.
*
Pricing Offered
Line
Item The Pricing Offered in this Proposal is: * Comments 62 c. better than the Proposer typically offers to GPOs, cooperative procurement organizations, or state purchasing departments. *Generally and in aggregate, the pricing to Sourcewell members
is lower than that offered to
other cooperatives or state
purchasing departments.
Audit and Administrative Fee
Line
Item Question Response *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 55
*
63 Specifically describe any self-audit process or program that you plan to With respect to CDW•G’s compliance strategy, we are unique in employ to verify compliance with your proposed Contract with Sourcewell. how we approach managing and maintaining our contracts. Our This process includes ensuring that Sourcewell Members obtain the proper process begins very early in the sales lifecycle by training our pricing, that the Vendor reports all sales under the Contract each quarter, sales force on the Sourcewell agreement to make sure they are and that the Vendor remits the proper administrative fee to Sourcewell. selling the right products at the right discounts for Sourcewell members. We can only imagine what a mess it would be for all parties should an uninformed seller transact, say, a 3rd party managed services deal on this Sourcewell agreement.
After a sale has gone through, rather than putting the burden of reporting and compliance checks on the sales teams like other companies, CDW•G dedicates a highly specialized Program Management team led by Mark Ellis and David White for our K-12 Education and State and Local Government contracts. Mark, David, and their team are experts in general contract management, and specialized in the Sourcewell agreement. Mark is very familiar with Sourcewell’s unique place in the cooperative contract space, drawing on lessons learned and historical data dating back to CDW’s first contract with Sourcewell in 2004. Mark and his team are tightly integrated into the contract requirements and how compliance matters to the Sourcewell Membership.
The next element of CDW•G’s compliance process is a defined selfaudit process. The Program Management team is solely responsible for ensuring that only Sourcewell members are able to access the Sourcewell agreement, utilizing the Sourcewell membership list online at https://www.sourcewell-mn.gov/member-lookup or via regular updates provided to CDW•G from Sourcewell’s contract administrator Lindsey Meech.
Additionally, our transparent partnership with the Sourcewell membership team allows our Sourcewell program to be nimble and use real-time information to ensure members have access to the agreement to drive both sales and compliance. The CDW•G Program Management team uses a custom contract management tool called Contract Editor. Only the Program Management team has access to the tool, which streamlines the process and positions us to strictly adhere to the agreement. The Contract Editor tool is a major differentiator for CDW•G. It is a custom-built application that integrates with our internal tools to manage the following items:
- Customer access to contract
- Contract pricing
- Contract shipping commitments
- Contract fee compliance
The tool matches Sourcewell’s unique contract code from a data pool of all CDW•G sales. We access this information to ensure our reports are submitted quarterly and on time, just as we’ve done for nearly 20 quarters on the current contract. For example, during one recent quarter, CDWG reported $187M total sales to a total of 6,123 individual Sourcewell members representing all of the public sector segments, as well as non-profit agencies in all 50 states.
These sales included products and services sourced from 663 individual manufacturing partners. Any vendor hoping to be successful in executing this contract should clearly demonstrate the ability to manage a report of this size and scope with all of the necessary detail, cross referenced to Sourcewell’s membership database and in compliance with all of the contract’s pricing rules.
Before we submit our contract sales report to Sourcewell, the CDW•G Program Management team quality checks the report.
Because we are committed to accuracy, our team goes through the entire report line-by-line to ensure membership access to the agreement, which confirms only Sourcewell members are accessing the agreement, providing any data we need to follow up on something that doesn’t look right. During the recent quarter, a total of 226,639 individual notebook computers were sold during that three-month period—the report consisted of 83,000 lines, each representing an individual transaction. Good thing we hire only the biggest contract nerds out there.
This thorough review also ensures pricing is sold at or below the agreed upon contract price, the proper administrative fee is remitted to Sourcewell, and confirms all of the available value-adds we’ve negotiated for Sourcewell members, such as free freight on orders using the cheapest ground shipping options.
After we’ve submitted the report, we meet with Sourcewell to review the pricing and reporting to discuss any price discrepancies or numbers that look amiss to ensure we are meeting all of Sourcewell’s requirements.
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 56
64 Identify a proposed administrative fee that you will pay to Sourcewell for facilitating, managing, and promoting the Sourcewell Contract in the event that you are awarded a Contract. This fee is typically calculated as a percentage of Vendor’s sales under the Contract or as a per-unit fee; it is not a line-item addition to the Member’s cost of goods. (See the RFP and template Contract for additional details.)
CDW•G is proposing the same general administrative fee which led to more than $2,500,000,000 in sales over the term of the current contract: 1.00%. At CDW•G, we think simplicity and continuity is a good thing. Sourcewell and CDW•G both experienced record growth on the current contract at this administrative fee, and we expect even greater results on the next contract as our partnership grows (please see Question 9 for our expectations). For select product categories in our offer, to best meet Sourcewell member needs we propose these fees:
- Software: 0.25%
- Chromebooks: 0.00%
- Google Chrome Management SaaS: 0.25%
- Amazon Web Services: 0.25% To best serve Sourcewell’s grow
1.50% For select product categories in our offer, to best meet Sourc - Desktop Computers: 1.00%
- Notebook/Mobile Devices: 1.00%
- Chromebooks: 0.00%
- Google Chrome Management SaaS: 0.00%
- Amazon Web Services: 0.00%
- Microsoft Azure: 0.00%
- Apple: 1.00% We are confident in our fee structure due to our track record of success, and a mutual understanding between CDW•G and Sourcewell that the highest fees don’t lead to the highest growth. CDW•G has alternate cooperative contracts in our portfolio—it’s worth noting any company with the resources necessary to provide on a contract of Sourcewell’s size will in all likelihood hold numerous cooperatives—yet our sellers consistently choose Sourcewell because of its unique advantages: member focus, flexibility, and fair administration fees.
*
Industry Specific Questions
Line
Item Question Response *
65 If you are awarded a contract, provide a few
examples of internal metrics that will be
tracked to measure whether you are having
success with the contract.
Sourcewell needs a partner with the insight to identify internal metrics that matter, and then the discipline to track them. A representative sample of internal metrics we’ve found to be good indicators for a successful partnership are the following:
- Customer Utilization (“spend” - breaking down by segment: State & Local Government, K- 12 Education, Higher Education, Federal Government)
- Technology Category penetration
- New members brought into contract
- # of opportunities
- Customer Satisfaction survey responses
- Repeat customers
- Customer % that grows As Sourcewell knows from the quarterly reports CDW•G’s Program Management team sends, we can track many, many more internal metrics than this.
And to make certain the internal metrics we track match up with Sourcewell’s vision for success, we intend to meet upon award to set mutually agreed upon metrics/key performance indicators for the next five years.
*
66 Describe your capability to report Sourcewell mem
eco- labe
For Sourcewell members concerned with the environmental impact of their procurements, we track industry-recognized data to help them understand their footprint. Sourcewell members can receive from CDW•G both EPEAT reporting, which is the leading global ecolabel for the IT sector, and Energy Star, a government-backed energy efficiency measure. For these reports we provide quarterly, calendar year, or fiscal year reporting, depending on members’ needs.
Sourcewell members with custom time-frame reporting requests typically are honored as well.
As a value-add to presenting the raw data, upon request CDW•G’s Program Management team will save time for members with a summary tab that provides a snapshot of their spend by EPEAT/Energy Star versus all spend, for products we have collected this information on. If Sourcewell members have further specific requests, such as category breakouts in an easy-toread summary, CDW•G can work with them to provide that as well. Finally, CDW•G’s account managers help Sourcewell members understand and meet green initiatives. Our sales force will guide Sourcewell members toward solutions with environmentally preferred attributes at the pre-sale stage, and also make this a part of quarterly business reviews so that members are aware of our green offerings. *
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 57
67 Describe your capability to identify third-party
issued eco-labels, ratings or certifications for
the equipment or products within your catalog
related to energy efficiency or conservation,
life-cycle design (cradle-to-cradle), or other
green/sustainability factors.
With new environmental legislation being proposed at all levels of government, Sourcewell members require a partner that can help them understand their purchases and remain compliant. Eco-labels, ratings, and certifications for solutions in our catalog can be found on CDW•G’s website at www.cdwg.com. CDW•G can also help Sourcewell members in determining environmentally preferable solutions through a number of ways, including training our sales force on the changing requirements of environmental legislation at all government levels, and offering solutions that meet the evolving standards associated with the Environmentally Preferable Purchasing Program (EPP) and the IEEE Standard for the Environmental Assessment of Personal Computer Products.
*
68 Describe your strategy related to the
implementation and management of multiple
cooperative purchasing contract awards, if
applicable.
Any reseller that believes it has the size, resources, and capabilities to meet the high standards established in recent years on the Sourcewell contract will in all likelihood hold multiple cooperative agreements. CDW•G has partnered with multiple coops for 20 years, and we are proud to say all of our historic partners have grown. Similar to our successful approach in offering competing brands of technology, we have a well-formed group of core coop partnerships that offer different benefits to their membership base. CDW•G does its sincere best to provide clear information to customers and help them in choosing both the right technology as well as the right contract for their needs. By working with CDW•G’s Program Management team who are experts on each contract, our account managers are kept up-to-date on contract benefits and requirements, along with any changes to programs, which they pass along to their customers for a complete procurement picture. Each cooperative has a unique Program Manager to avoid any conflict of interest as the team works on marketing plans together. CDW•G’s organizational structure supports this contract specialization, ensuring each contract partner receives the individualized attention it deserves and that allows it to grow and be successful. Sourcewell will have two trusted members of CDW•G’s Program Management team who handle all reporting, who are experts on Sourcewell’s unique benefits and requirements, and are responsive to Sourcewell’s needs. Our strategy is not to pit cooperatives—or technology brands for that matter—against each other, but to have individualized growth plans and objectives. After the evaluation committee has read through our proposal, we hope ours for Sourcewell is clear and inviting. Please remember, as Sourcewell’s primary IT contract partner on the current Technology Solutions contract, CDW•G has furthered our history of alignment, trust, and accelerated contract adoption. Due to a disciplined organizational strategy, we have collectively grown the Sourcewell contract revenue by 44% over the last 5 years and increased the number of members accessing Sourcewell’s CDW•G contract by 23%. Keeping a similar alignment in the future, we expect growth to continue from our ongoing dedication to serving Sourcewell’s membership at the highest level.
*
69 Identify any reseller certification(s) (or similar
third-party validation of technical expertise)
that your organization has attained, if any.
Out of respect for the Sourcewell evaluation committee’s time, to allow space in your schedules Reseller CDW•G has been an Acer America Authorized Reseller for over 17 years, and is curre Apple – Premium Corporate Reseller CDW and Apple have a very successful, established relationship.
- Apple’s Largest Corporate Channel Partner in the US
- Apple’s only reseller with the designation Premium Corporate Reseller We are an Authorized including mobile device management, carrier activations, and application development.
Cisco Gold Certified Partner There is no other Cisco Gold Partner in the world that offers CDW’s expertise across multiple technologies.
- In 2018, CDW achieved the newest of Cisco’s Master Specializations, in networking, making CDW the first Cisco channel partner in the Americas to hold all five Master Specializations that Cisco offers. The other Cisco Master Specializations are security, collaboration, data center and hybrid cloud, and cloud and managed services. Master Specializations are Cisco’s highest and most exclusive level of partner certification. - At the 2018 Cisco Partner Summit, CDW was recognized as Architectural Excellence Partner of the Year: Security. In addition to this global award, CDW received 13 geography and theater/area awards.
Dell EMC Titanium Black Partner In 2017, Dell EMC named CDW a Titanium Black Partner, a ne exemplary commitment to Dell EMC.
- CDW is Dell’s #1 Partner Worldwide.
- CDW is the only channel partner that stocks Dell EMC hardware. - CDW has dedicated Dell EMC account managers. HPE Platinum Business Partner
CDW has had a partnership with HP/HPE for the past 30 years. CDW is an HPE Platinum Partner and was honored with Hewlett Packard Enterprise’s 2016 North America Network Service Provider (NSP) Partner of the Year Award at HPE’s Global Partner Conference.
HP Inc. Platinum Business Partner CDW is an HP Inc. (HPI) Platinum Business Partner and HPI’s #1 partner worldwide. We are
authorized to sell HP’s full suite of products and field a large onsite team that provides expert
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 58
guidance and support. Lenovo
– Largest Global Partner
CDW is Lenovo’s largest Global Direct Response Channel Partner. Microsoft Gold Certified Partner CDW is a Microsoft Gold Certified Partner, #1 ranked Licensing Solution Provider (LSP) and ESA (Enterprise Software Advisor). CDW is also a Microsoft Software Asset Management (SAM) Partner and an Authorized Direct Reseller (ADR) for Open Value licensing programs in all 50 states and Canada. We are the worldwide leader in Microsoft Enterprise Agreements as well as Server and Cloud Enrollments. CDW ranks as Microsoft’s #1 LSP in the following areas:
- CSP – Cloud Solution Provider
- Surface ADR – Authorized Device Reseller CDW is one of only a handful of Cloud Solution Providers to work with Microsoft. As a testament to our expertise and differentiation, CDW ranks as Microsoft’s #1 LSP in the following areas:
- Reseller of Microsoft Cloud Solutions
- Office 365 customers deployed
- U.S. Partner in Azure
- Open Value Agreement CDW is an authorized Microsoft National Systems Integrator Partner offering award-winning services around all of Microsoft’s key solution areas. CDW is one of only a handful of Cloud Solution Providers to work with Microsoft.
At the individual level, CDW•G coworkers hold nearly 6,700 technical certifications, with the highest number for leading OEMs such as Cisco, Microsoft, and Dell EMC. Cisco. CDW has over 1,700 Cisco-certified presales engineers, technical specialists, solution architects, and professional services engineers who are available to provide expert guidance and support.
We hold over 90 Cisco Expert certifications.
CDW has the highly qualified resources to stay current with Cisco technologies and continue to meet the standards for all of our specializations. CDW has almost 1,900 Cisco certified presales engineers, technical specialists, solution architects, and professional services engineers who are available to provide expert guidance and support. Certifications include:
- ~100 CCIE/CCDE (includes 1 Quintuple, 6 Triple, 16 Double) - ~350 Cisco Certified Professionals (CCNP/CCDP/CCSP/CCVP/CCIP) - ~650 Cisco Certified Associates (CCNA/CCDA)
- ~700 Cisco Certified Sales Experts Microsoft. As a testament to our expertise and differentiation, we have approximately 300 Microsoft-focused engineers, technical specialists, presales consultants, and project managers dedicated exclusively to our customers’ Microsoft engagements. Our team has completed more than 6,000 Microsoft services engagements and 750 joint Microsoft-CDW engagements to date.
Dell EMC. We have the following certified Dell-EMC engineers at CDW•G - ~40 EMC certified technology architects
- ~10 Dell EMC Enterprise technical pre-sales specialists - ~10 Dell EMC client solution specialists
- ~10 EMC certified cloud architects
- 1 EMC certified data scientist
- ~10 EMC certified implementation engineers
One of the reasons we’ve been so successful in receiving technical certifications and validation from our partners is through organizational investment. CDW employs a dedicated vendor accreditations coordinator (VAC) who takes responsibility for monitoring coworkers’ technical and vendor sales certifications in line with our manufacturer partner accreditations. The VAC is part of our Vendor Alliances department, which comprises Vendor Managers for all major hardware manufacturers including HPE/I, Dell, IBM, Lenovo, HDS, Cisco, NetApp, and EMC. We have the highest-level reseller partnerships (Platinum or Gold) with these vendors, which are usually contingent on CDW maintaining minimum numbers of accredited resources at all levels from sales, pre-sales, field and systems engineer to architect. However, we tend to exceed these.
Four CCIEs are required for a company to maintain its Cisco Gold Certified Partner status.
CDW has more than 10x the required number with 63 CCIEs in our company.
Each of the partner vendors has designated an Account Manager and Systems Engineer to CDW, who communicates product developments to our Vendor Managers, as well as the associated technical training courses available. Some vendors also have Partner Education Managers specializing in training and certification guidance for CDW. The Vendor Managers then work with the VAC to identify the staff impacted by the development and make bookings for training and exams.
Finally, CDW•G has coworkers that hold various levels of project management related certifications including the following.
- Certification: American Society for Quality ‐ Certified Six Sigma Green Belt - Certification: CCIE
- Certification: CCNP/CCDP
- Certification: Certified ScrumMaster ﴾CSM﴿
- Certification: Cisco Telepresence PM Certification
- Certification: CISSP
- Certification: CSM
- Certification: CSM ﴾Certified Scrum Master﴿
- Certification: ITIL Foundation
- Certification: ITIL Foundation
- Certification: ITIL Foundation
*
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 59
- Certification: ITIL Foundation, MBA
- Certification: ITIL Practitioner
- Certification: ITIL Service Operation
- Certification: Lean Six Sigma Black Belt
- Certification: Master Certificate in Project Management - Certification: Master of Science in Project Management - Certification: MBA
- Certification: MCSE
- Certification: PMI CAPM
- Certification: PMI PgMP
- Certification: PMI PMP
- Certification: PMI‐RMP
- Certification: Project +
- Certification: Six Sigma Yellow Belt
- Certification: Six Sigma Black Belt
- Certification: Six Sigma DMAIC Green Belt
70 Summarize your current approach to serving Sou
for- profit) and plans to grow utilization of your
Currently, we serve Members in each vertical with a specialized sales team dedicated to similarly situated accounts (government, education, or not-for-profit) to promote familiarity with the common technology trends for each vertical as well as gain expertise in handling various regulations or contracting norms for that part of the Member base. In addition to the specialized sales team, we segment our marketing along these verticals—creating special landing pages on cdwg.com and publishing magazines for each vertical, such as www.EdTechMagazine.com to give focus to the discreet issues facing Members which might be solved by technology. This platform has been a valuable resource for feedback to CDW•G from the community we serve; though we obviously need to feature some advertisement to fund the investment, we try to keep that activity to a minimum to showcase the message of solutions in the forefront.
We intend to continue our sales team segmentation approach to serving Members because it wo us closer to the customer, increases understanding of their unique challenges and amplifies our Additionally, CDW•G is experiencing a transformation from a VAR into a solutions provider including robust services to compliment the products we have traditionally sold and enable better outcomes through a completely implemented and supported solution. Our logistics capabilities remain top-notch and we do not intend to cede any ground to the competition on our unmatched reputation for smooth transactions and reliable delivery. We are building atop that foundation with the same intense focus on bringing exceptional value, reliability and customer-focus to the service portfolio as it expands. Engineering talent will continue to mostly be arranged by technology—a wireless network requires deep understanding of the nuances of the connectivity and access point specifications for number of users, area served, materials used in the building—less knowledge about the customer segment. Our design specialists are trained to surface segment specific considerations, while the engineers maintain their expertise in the technology itself.
Specific to the growth of Sourcewell, CDW•G will continue to work closely with Sourcewell to present the Sourcewell contract to new Members as an alternative to going through a time and resource-consuming RFP process. As demonstrated in the past, CDW•G can customize the Sourcewell agreement to meet the unique needs of each customer vertical. For example, we onboarded AWS with customer specific terms and conditions for K-12 Education. And we will work with Sourcewell to identify low-spend CDW•G customers that have successfully adopted other Sourcewell contracts. We’ve begun efforts like this before, and feel we have a good blueprint for CDW•G to build a plan with Sourcewell and leverage other Sourcewell contract partners, such as Grainger, to increase the number of members accessing the technology contract. CDW•G will reciprocate efforts with any non-competing Sourcewell contract partner to maximize Sourcewell’s overall contract adoption, regardless of commodity. *
Exceptions to Terms, Conditions, or Specifications Form Only those Proposer Exceptions to Terms, Conditions, or Specifications that have been accepted by Sourcewell have been incorporated into the contract text.
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 60
Documents
Ensure your submission document(s) conforms to the following:
1. Documents in PDF format are preferred. Documents in Word, Excel, or compatible formats may also be provided.
2. Documents should NOT have a security password, as Sourcewell may not be able to open the file. It is your sole responsibility to ensure that the uploaded document(s) are not either defective, corrupted or blank and that the documents can be opened and viewed by Sourcewell.
3. Sourcewell may reject any response where any document(s) cannot be opened and viewed by Sourcewell.
4. If you need to upload more than one (1) document for a single item, you should combine the documents into one zipped file. If the zipped file contains more than one (1) document, ensure each document is named, in relation to the submission format item responding to. For example, if responding to the Marketing Plan category save the document as “Marketing Plan.” Financial Strength and Stability - Financial Strength and Stability.zip - Tuesday August 13, 2019 07:37:56 Marketing Plan/Samples - Marketing Plan Samples.zip - Tuesday August 13, 2019 07:38:08 WMBE/MBE/SBE or Related Certificates - WMBEMBSBE or Related Certificates_CDW QNA Letter.pdf - Tuesday August 13, 2019 07:38:18 Warranty Information - Warranty Information.zip - Tuesday August 13, 2019 07:38:32 Pricing - Pricing.zip - Tuesday August 13, 2019 10:00:57 Supplemental Pricing Documentation (if needed) - Supplemental Pricing Documentation.zip - Tuesday August 13, 2019 10:10:00 Additional Document - Additional Documentation.zip - Tuesday August 13, 2019 11:47:45 DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 61
•
•
•
•
•
•
•
Proposers Assurance of Comp
PROPOSER ASSURANCE OF COMPLIANCE
PROPOSER’S AFFIDAVIT
The undersigned, authorized representative of the entity submitting the foregoing proposal (the “Proposer”), swears that the following statements are true to the best of his or her knowledge.
1. The Proposer is submitting its proposal under its true and correct name, the Proposer has been properly originated and legally exists in good standing in its state of residence, the Proposer possesses, or will possess before delivering any products and related services, all applicable licenses necessary for such delivery to Sourcewell member agencies. The undersigned affirms that he or she is authorized to act on behalf of, and to legally bind the Proposer to the terms in this Contract.
2. The Proposer, or any person representing the Proposer, has not directly or indirectly entered into any agreement or arrangement with any other vendor or supplier, any official or employee of Sourcewell, or any person, firm, or corporation under contract with Sourcewell, in an effort to influence the pricing, terms, or conditions relating to this RFP in any way that adversely affects the free and open competition for a Contract award under this RFP.
3. The contents of the Proposer's proposal have not been communicated by the Proposer or its employees or agents to any person not an employee or agent of the Proposer and will not be communicated to any such persons prior to the official opening of the proposals.
4. The Proposer has examined and understands the terms, conditions, scope, contract opportunity, specifications request, and other documents in this solicitation and affirms that any and all exceptions have been noted and included with the Proposer’s Proposal.
5. The Proposer will, if awarded a Contract, provide to Sourcewell Members the /products and services in accordance with the terms, conditions, and scope of this RFP, with the Proposer-offered specifications, and with the other documents in this solicitation.
6. The Proposer agrees to deliver products and services through valid contracts, purchase orders, or means that are acceptable to Sourcewell Members. Unless otherwise agreed to, the Proposer must provide only new and first-quality products and related services to Sourcewell Members under an awarded Contract.
7. The Proposer will comply with all applicable provisions of federal, state, and local laws, regulations, rules, and orders.
8. The Proposer understands that Sourcewell will reject RFP proposals that are marked “confidential” (or “nonpublic,” etc.), either substantially or in their entirety. Under Minnesota Statute §13.591, Subd. 4, all proposals are considered nonpublic data until the evaluation is complete and a Contract is awarded. At that point, proposals generally become public data. Minnesota Statute §13.37 permits only certain narrowly defined data to be considered a “trade secret,” and thus nonpublic data under Minnesota’s Data Practices Act.
The Proposer understands that it is the Proposer’s duty to protect information that it considers nonpublic, and it agrees to defend and indemnify Sourcewell for reasonable measures that Sourcewell takes to uphold such a data designation.
By checking this box I acknowledge that I am bound by the terms of the Proposer’s Affidavit, have the legal authority to submit this Proposal on behalf of the Proposer, and that this electronic acknowledgment has the same legal effect, validity, and enforceability as if I had hand signed the Proposal. This signature will not be denied such legal effect, validity, or enforceability solely because an electronic signature or electronic record was used in its formation. - Robert Kirby, President, CDW Government LLC
The Proposer declares that there is an actual or potential Conflict of Interest relating to the preparation of its submission, and/or the Proposer foresees an actual or potential Conflict of Interest in performing the contractual obligations contemplated in the bid.
Yes No
The Bidder acknowledges and agrees that the addendum/addenda below form part of the Bid Document.
Check the box in the column "I have reviewed this addendum" below to acknowledge each of the addenda.
DocuSign Envelope ID: B9103D10-16E8-4220-A1A2-A4F534AE59B4 DocuSign Envelope ID: FA12C758-3EF4-45F3-B0DF-724674D71270 10 - 62
r r.
AMENDMENT #1
TO
SOURCEWELL CONTRACT #081419-CDW
This Amendment is by and between Sourcewell (Sourcewell) and CDW Government LLC (Vendor). Sourcewell and Vendor will be collectively known hereinafter as “Parties.” Vendor was awarded a Sourcewell Contract for Technology Catalog Solutions effective December 1, 2019, relating to the provision of services by Vendor and to Sourcewell and its Members.
The parties agree that certain terms within the Agreement shall be updated and amended and only to the extent as hereunder provided.
In consideration of the mutual covenants and agreements described in this Amendment, the parties agree as follows:
1. This Amendment is effective upon the date of the last signature below.
2. Article 8 B. Administrative Fee is amended to add, “Upon written request of Vendor, Sourcewell will consider a reduction in Administrative Fees. The following Administrative Fee Reductions are approved through this amendment and remain in effect through the term of this Contract:
Affected Member:
Approved Administrative Fee Reduction
Through the Term of this Contract:
National Sheriff's Association, Alexandria, Virginia 0.25% State of Ohio Department Administrative Services 0.25%
Suffolk County Community College, New York 0.25%
Mansfield, Texas Independent School District 0.50%
All Florida State Universities Statewide 0.50%
University of Idaho 0.50%
All K-12 and HED in New York State 0.50%
University of Oregon 0.50%
All Oklahoma State Universities Statewide 0.50%
Tarrant County College District, Texas 0.50%
University of Maryland 0.50%
3. Notwithstanding the above, for all Sourcewell members, the Administrative Fee for Software shall be 0.25% and there shall be no fee for Chromebook hardware and Google Chrome License.
DocuSign Envelope ID: AEDECB71-DB3E-4A49-9A3B-2200553AF707 10 - 63